is a public transport system that operates in , Ireland. This tram system connects suburban parts of Dublin on two tramlines, which run through the city centre. These tramlines are:

• The : connecting Bride’s Glen (on the south side of the city) to Broombridge (on the north side) • The : connecting and (on the southwestern side of Dublin) to The Point in Dublin Docklands View the Luas network map here. Luas Operating Hours & Frequency The Luas operates as follows:

• Monday to Friday: 05:30 to 00:30 • Saturdays: 06:30 to 00:30 • Sundays & Public Holidays: 07:00 to 23:00 Frequency is dependent on peak and off peak times. operate at a 3 - 5 minute frequency during peak hours of operation and a 12 – 15 minute frequency during off peak hours of operation. Peak times correspond to:

• Monday to Friday: morning (7am-10am) and evening (4pm to 7pm) • Saturday, Sunday and Bank Holidays: 11.00am to 8.00pm There are electronic displays telling you the time of the next tram at every Luas stop. Valid Luas Tickets When traveling on Luas, possession of a valid ticket is required. A valid ticket can be in the form of:

• A • A Luas Paper Ticket Luas paper tickets can be purchased and Leap Cards can be topped up using the Luas Ticket Vending Machines (TVM’s) located on each platform at every Luas stop. Your ticket must be valid in all Luas zones for which you travel in. If you are using a Leap Card, you must validate it at the beginning and end of your journey using the validator on the platform. You can see a guide to the different types of Luas tickets and view a summary list of fares here. Our Revenue Protection Officers (RPOs) are entitled to check that the your pass or ticket is valid and may seek supporting documentation and/or proof of identity. Passengers found without a valid ticket will be charged a standard fare of €100. If you pay the Standard Fare Notice within 14 days from the date of issue, a lower rate of €45 will be accepted. If you fail to pay this standard fare within 28 days, you may be prosecuted. Luas Park and Ride Facilities Car parking is available at certain Luas stops. You pay for parking before boarding the tram at one of the Luas TVM’s, by using the ParkByText app or by calling 0818 444 999. For more information and a full list of Park and Ride locations, click here. Bicycle parking is available at most Luas stops. Find a list of bicycle parking facilities here. The only bicycles permitted on the tram are folding bicycles stored in a carrier bag. Your Safety on Luas Your personal safety is a priority for us. You can help mitigate against anti-social behaviour by reporting incidents to us through our Security Text Service. Just text LUAS to 51444 with the tram no. and your location with a brief statement about the incident. Standard rates apply and each text must be 155 characters or less. For terms and conditions click here. Luas is safe, frequent, clean and reliable transport. As the growth in passenger numbers increase, we work hard with you to keep it that way. * Luas staff are not present on all trams. Emergency Help Intercoms are located beside tram doors and at all Luas stops. Luas Customer Care Contact information Opening Hours: Monday to Friday between 7am - 7pm; Saturday 10am - 6pm Closed Sunday and Bank Holidays

Phone: Call Luas Customer Care on Lo Call 1850 300 604 or 01 4614911. Calling from outside of Ireland call: 00353 1 4614911

Email: [email protected] Address: Luas Customer Care Luas Depot Red Cow Dublin 22 D22 C5P3

*Luas Byelaws regulate the use of Luas.