Our Responsibility 2016
Our Responsibility 2016 1 OUR RESPONSIBILITY 2016 | ON THE ENERGA GROUP Table of contents On the Energa Group. .7 Distribution activity. 97 1.1. Our company. .8 4.1. Development of distribution activity as a strategic area . .98 1.2. Responsible and ethical governance . .19 4.2. Quality and security of energy supply . .101 1 1.3. Report as a tool for dialog with our stakeholders. .30 4 4.3. Investments in the distribution network. .107 Customers. 37 Employees . 113 2.1. Customer relations . .38 5.1. Responsible employer . .114 2 2.2. Energa-Obrót SA customer and products . .42 5 5.2. Our employees .. 116 2.3. Responsible sales process. 47 5.3. Health and safety . .121 2.4. Customer-oriented innovations . .54 5.4. Education and development. 125 5.5. Employee involvment in developing organizational culture. 128 Natural environment . 57 Local communities. 137 3.1. Environmental objectives in 2016 . 58 6.1. Responsibility to local communities as a strategic area . 138 3.2. Environmental management strategy. 60 6.2. Activities benefiting society . .140 3 3.3. Ecological energy from conventional and renewable sources . 89 6 6.3. Cooperation with public administration and heeding the voice of local 3.4. Investments in environmental protection . 91 communities. 153 3.5. Environmentally friendly innovative technologies . 93 6.4. Charitable activity . 162 GRI Table . .166 3 OUR RESPONSIBILITY 2016 | ON THE ENERGA GROUP 4 Dear Stakeholders, We would like to convey to you “Our Responsibility 2016” report summarizing the key achie- and charitable activities, which is confirmed by reinstituting the Energa Group to the stock vements of the Energa Group in sustainable development and corporate social responsibility.
[Show full text]