IBM Xseries 380 — 733 Mhz and 800 Mhz Intel Itanium Enterprise Server with Microsoft Windows Advanced Server, Limited Edition

Hardware Announcement August 28, 2001

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IBM xSeries 380 — 733 MHz and 800 MHz Intel Itanium Enterprise Server with Microsoft Windows Advanced Server, Limited Edition

Overview Availability Features to Maximize System Up Time At a Glance New models of the IBM • xSeries 380 with the Intel Itanium Hot-swap drive bays and The IBM xSeries 380 is a 64-bit processor, the first xSeries hot-swap redundant fans and powerful 64-bit enablement server with 64-bit architecture, now power supplies; replace platform for software development include Microsoft Windows components without powering and applications requiring extreme Advanced Server, Limited Edition. down the server memory addressing. These new • Predictive Failure Analysis models include Microsoft Windows This rack-optimized server is an (PFA) on key components warns Advanced Server, Limited Edition. industry-standard reference platform of impending problems so for: • Choice of four-way Itanium corrective action can be taken IA-64 processors: • The development and validation before system outage: − 733 MHz1 with 2 MB cache of applications requiring extended − Enabled by Intel Server − 800 MHz with 4 MB cache memory addressing Control (ISC) • • 1 GB ECC SDRAM system Medium-to-large businesses to − Provided and supported by memory, expandable to 64 GB2 identify a migration strategy from Intel IA-32 to IA-64 • Eight 64-bit, 66 MHz full-length Warranty Power and Scalability for e-business PCI slots Growth The xSeries 380 system features a • Integrated, Ultra3 (LVD) SCSI three-year, on-site4, limited controller; 72 GB standard • Intel Itanium 64-bit processors; 5 warranty internal storage industry-standard platform • • Four-way enablement for Key Prerequisites Standard power redundancy improved processor utilization with four 800-watt hot-swap • Monitor power supplies • Up to 64 GB ECC memory; PC100 • Keyboard and mouse • Integrated Ethernet port SDRAM • Supported operating system • • Eight 64-bit 66 MHz, 7 U, 28-inch rack-optimized hot-swap-enabled3 PCI adapter chassis slots • Planned Availability Date ATI-Rage XL 8 MB video • Ethernet integrated on system • External ports: one video, two board September 3, 2001 serial (16550A-compatible), one • Integrated, dual-channel Ultra3 parallel, two USB, one Ultra3 (LVD) SCSI controller; internal SCSI, Ethernet, and mouse and and external ports keyboard ports New Architecture for Data-Intensive Applications The xSeries 380 design, based on the 64-bit Intel Itanium processor: • Breaks the 4 GB limitation of 32-bit systems • Provides the ability to address 64 GB of real memory

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 101-247 Additional features include: Description • Two standard memory cards containing 32 DIMM connectors, each supporting memory options of xSeries 380 Related Options 256 MB, 512 MB, and 1 GB of 100 MHz ECC SDRAM DIMMs. Memory must be added four DIMMs at a time. xSeries 380 733 MHz/2 MB Cache Upgrade (10K3815) • System memory can be upgraded to 64 GB. This processor option is an Intel Itanium processor that: Note: To achieve maximum memory capacities, • Offers an integrated full-speed 2 MB ECC L3 cache replacement of standard memory with maximum memory modules may be required. • Supports up to four-way SMP applications using multiple processors of the same type and speed • Eight 64-bit PCI/66 MHz slots. xSeries 380 800 MHz/4 MB Cache Upgrade (10K0050) The xSeries 380 subsystems are highly tuned to maximize total system throughput from processor, to memory, to This processor option is an Intel Itanium processor that: bus, to disk-intensive I/O. • Offers an integrated full-speed 4 MB ECC L3 cache Increased Availability and Serviceability Features: • Supports up to four-way SMP applications using Servers must be ruggedly dependable and designed with multiple processors of the same type and speed features that can tolerate a component failure without total shutdown. Note: Processor upgrades (10K3815 and 10K0050) are not customer installable. Installation of these options must The xSeries 380 provides fault-tolerant and be performed by IBM. high-availability functions integrated within the server as standard features. Memory Options: The following memory options were announced in Hardware Announcement 101-159, dated Features include: May 31, 2001. • An integrated systems management processor that • 1 GB (4 x 256 MB) PC100 ECC SDRAM RDIMM Kit provides the following features: (33L3258) − Auto recovery • 2 GB (4 x 512 MB) PC100 ECC SDRAM RDIMM Kit − Monitoring and alerting of critical server events, (33L3260) including: • 4 GB (4 x 1 GB) PC100 ECC SDRAM RDIMM Kit -- Internal temperature and voltage thresholds (33L3262) -- Power status Note: Memory options are not customer installable. Installation of these options must be performed by IBM. -- Power-on self-test (POST) progress

-- Operating system load progress xSeries 380 Description -- Operating system heartbeat Advanced, High-Performance Server Subsystems: -- Fans, power supplies, power subsystem xSeries 380 servers are advanced high-throughput, four-way, SMP-capable Itanium servers delivering -- PFA events for processors, VRMs, memory, fans, excellent scalability when you add memory and additional power supplies (ISC software required to enable) processors. -- System/POST events and errors The standard offerings contain a 733 MHz or 800 MHz • Two hot-swap, half-high HDD bays that provide Itanium 64-bit processor with 2 MB or 4 MB of L3 cache uninterrupted service for HDD replacement and 133 MHz front side bus speed (2 x 133 MHz maximum data bus speed), with Explicitly Parallel Instruction • ECC DIMMs combined with integrated ECC memory Computing (EPIC) technology controllers to correct soft and hard single-bit memory errors The memory controller supports up to 64 GB of high-speed PC100 SDRAM DIMMs. Cache-line • ECC L3 cache processors to provide data integrity interleaving is supported. while reducing downtime • Standard xSeries 380 Configuration: Four standard 800-watt, hot-swap power supplies with auto restart that: ┌──────────────────────────────────────────────────────────┐ │ Processors Power │ − Handle robust configurations while providing full │ Model Processor Cache Standard Memory Supply│ redundancy ├──────────────────────────────────────────────────────────┤ │8683─3RX 733/133 MHz 2 MB 1 1 GB 4 │ − Provide redundancy in 110 V or 220 V environments │8683─4RX 800/133 MHz 4 MB 1 1 GB 4 │ └──────────────────────────────────────────────────────────┘ • Worldwide, auto voltage-sensing capability • One fan located in each power supply, four hot-swap redundant fans for cooling the processor and memory area, and two hot-swap redundant fans located in the PCI adapter slot area

101-247 -2- Scalability and Growth: The xSeries 380 is a 7 U (1 U • Breaks the 4 GB limitation of 32-bit systems equals 1.75 inches) by 28-inch deep mechanical package • designed to be placed into a 19-inch rack drawer such as Provides the ability to address 64 GB of real memory  the Netfinity Enterprise Rack, or Netfinity Rack and With massive memory resources, the new xSeries 380 Netfinity NetBAY22 with extension options installed. offers performance improvements by an order of These servers are designed to support massive disk magnitude over 32-bit servers and provides efficient storage capacities in external high-availability storage processing for data-intensive applications. units, such as EXP storage units, contained in the same The xSeries 380 not only represents the next step in the or separate rack enclosures. evolution of high-performance, Intel processor-based Tape backup is also intended to be handled externally servers, but also the next step toward advanced, high-end through attachment to the standard external Ultra3 SCSI enterprise, high-availability xSeries servers. port. The xSeries 380 is an enablement platform that provides Expansion features include: a foundation for future commercially deployable solutions based on the second-generation Itanium processor. • Eight full-length PCI slots supporting multiple adapters Targeted toward early adapters that can benefit from the • Support for up to four Itanium processors and 64 GB 64-bit architecture, the xSeries 380 is an: of system memory • Enablement platform for medium-to large businesses • Four drive bays to identify a migration strategy from IA-32 to IA-64 − Two 3.5-inch half-high, hot-swap drive bays that • Excellent server for independent software and support half-high or slim-high, hot-swap HDDs hardware vendors to complete porting and testing and − One 5.25/3.5-inch slim-high device bay with 24x develop device driver software CD-ROM The new 733/800 MHz Itanium four-way-capable − One 3.5-inch slim-high drive bay with a LS-120 drive processors with 2 MB or 4 MB L3 cache yield memory • levels never before possible with Intel processor-based Internal support for high-performance 36.4 GB 10K rpm servers. But as important, the xSeries 380 features: Ultra3 SCSI HDDs • Eight available 64-bit PCI slots that double the • Dual-channel, 64-bit integrated Q Logic ISP-12160A bandwidth that data can travel from processor to Ultra3 (LVD) SCSI controller used for adapter high-performance (up to 160 MB/s) throughput and supports internal and external data storage • Four powerful 800 W redundant power supplies provide − 64-bit PCI power to spare for the most robust configurations − 2-byte wide SCSI transfers This combination of powerful processors and high bandwidth boosts performance to new levels. − SCSI burst speeds up to 160 MB/sec The new xSeries 380 supports Microsoft Windows − Single-ended (SE) or Low Voltage Differential SCSI Advanced Server, Limited Edition. (LVDS) multimode support and automatic termination • 24x CD-ROM Reference Information Note: 24x maximum rate; rates are variable and often 1 MHz denotes the clock speed of the microprocessor only. less than maximum. Many factors affect application performance. 2 • An ATI-Rage Controller XL with 8 MB of video memory Maximum memory may require the replacement of standard memory with optional maximum memory modules. 3 Hot-swap PCI Services are required to support hot-swap System Software: The xSeries 380 does not come with replacement of PCI adapter cards without powering down the any preloaded software. xSeries 380. To see a list of IBM supported adapters, visit:

Note: IBM makes no warranties, expressed or implied, http://www.ibm.com/pc/us/compat/hotplug regarding non-IBM products and services that are ServerProven , including but not limited to the implied For non-IBM adapters, check with the hardware adapter warranties of merchantability and fitness for a particular vendor for information and support. 4 purpose. These products are offered and warranted You may be asked certain diagnostic questions before a solely by third parties. technician is sent. 5 For information on the IBM Statement of Limited Warranty, call 800-772-2227 or contact your IBM representative or Euro Currency reseller. Copies are available upon request.

This product is not impacted by euro currency.

Product Positioning

The xSeries 380 is the first xSeries server with a 64-bit architecture. It is an industry-standard reference platform for development and validation of applications requiring extended memory addressing. The x380 design, based on the 64-bit Intel Itanium processor:

-3- 101-247 Trademarks

xSeries is a trademark of International Business Machines Corporation. ServerProven and the e-business logo are trademarks of International Business Machines Corporation in the United States or other countries or both. Predictive Failure Analysis and Netfinity are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft is a trademark of Microsoft Corporation. Windows is a registered trademark of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others.

101-247 -4- IBM US Announcement Supplemental Information

August 28, 2001

Feature/Function/Benefit Summary Publications

┌────────────────────────────────────────────────────────────┐ The following publications and CD-ROMs are shipped with │ Feature Function Benefit │ ├────────────────┬─────────────────────┬─────────────────────┤ the IBM xSeries 380. │733 and 800 MHz │64─bit processing │Provides 64─bit │ • │64─bit Itanium │power │processing power │ xSeries 380 Installation Guide, a quick reference to │processors with │ │and scalability for │ general information on installation and setup, installing │4─way SMP │ │enhanced performance │ options, reference information, and problem │ │ │of applications on │ determination. It provides easy-to-use text and │ │ │an industry─standard │ │ │ │platform │ illustrations to enable users to quickly set up their ├────────────────┼─────────────────────┼─────────────────────┤ xSeries 380. │2 MB or 4 MB L2 │Processor │Greater headroom and │ │cache │throughput │number of users │ • xSeries 380 User′s Reference (CD) is an in-depth │ │support │supported │ manual and provides detailed information on │ │ │per system as well as│ installation and setup, installing options, reference │ │ │application │ │ │ │performance │ information, and problem determination. ├────────────────┼─────────────────────┼─────────────────────┤ │ECC memory with │Application │Satisfies │ Note: Software versions, features, and functions shipped │growth to 64 GB │availability │requirements for │ with these systems may change as new releases become │ │ │memory reliability │ available or may be discontinued at any time. │ │ │for demanding │ │ │ │critical │ The xSeries 380 Installation Guide and Hardware │ │ │applications │ ││ │ │Maintenance Manual, in U.S. English versions, are │ │ │Investment protection│ available from our Web site at: │ │ │by allowing room │ │ │ │for maximum growth │ http://www.pc.ibm.com/support │ │ │allowed by any │ │ │ │operating system │ Click servers, then the server family, then Online ├────────────────┼─────────────────────┼─────────────────────┤ Publications │Hot─swap disk │Install/remove disk │Increases system │ │drives │drives while running │availability, │ │ │ │scalability, │ │ │ │redundancy, and │ │ │ │fault tolerance │ ├────────────────┼─────────────────────┼─────────────────────┤ │Dual─channel │Latest industry │Investment protection│ │Ultra3 SCSI │standard for │and configuration │ │controller on │high─speed connection│flexibility │ │planar │of devices to the │ │ │ │system │Improved overall │ │ │(internal/external) │system performance │ │ │ │through faster │ │ │ │data transfer rates │ ├────────────────┼─────────────────────┼─────────────────────┤ │Predictive │Predicts potential │Decreases planned and│ │Failure Analysis│HDD, fan, power │unplanned server │ │(PFA) (Requires │supply, memory, or │down time for │ │ISC software │or processor │improved reliability │ │available from │failures to allow │and maximum │ │Intel) │planned replacements │utilization │ ├────────────────┼─────────────────────┼─────────────────────┤ │Built─in │Monitor system │System monitors │ │temperature and │environment to │itself to │ │voltage monitors│predict failure, │ensure up time and │ │ │alert operator, and │availability for │ │ │take corrective │critical application │ │ │action │environments │ ├────────────────┼─────────────────────┼─────────────────────┤ │Redundant hot─ │Four standard │Increased system │ │swap power sup─ │800─watt hot─swap │availability ─ no │ │plies │power supplies │lost productivity │ ││ │ │ │ │Failing power supply │ │ │ │can be replaced │ │ │ │without shutting the │ │ │ │system off │ │ └────────────────┴─────────────────────┴─────────────────────┘

This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.

IBM United States IBM is a registered trademark of International Business Machines Corporation. 101-247 LS-120 Drive Characteristics Technical Information • Storage capacity: 120 MB • Physical Specifications Diskette size: 3.5 in

8683-3RX 8683-4RX Video Subsystem • 8 MB SDRAM display memory Processor Itanium — 64-bit Itanium — 64-bit Internal speed 733 MHz 800 MHz • True color SVGA GUI accelerator External speed 133 MHz 133 MHz • Number standard 1 1 Bit block transfer Capacity 4 4 • PCI interface L3 cache 2 MB 4 MB Memory (100 MHz) 1 GB ECC 1 GB ECC • Support for up to 24-bit per pixel color SDRAM RDIMM 4 x 256 MB 4 x 256 MB • Compatible with VGA color, analog monochrome DIMM sockets 64 64 monitors, and multiple frequency monitors Capacity 64 GB 64 GB Video SVGA SVGA • Integrated RAMDAC with 24-bit (16,777,216) color Memory 8 MB 8 MB palette SCSI controller Ultra3 Ultra3 Controllers Dual-channel Dual-channel • Extensive graphic mode support Connector internal 1 1 Dimensions Connector external 1 1 Fixed disk 2 x 36 GB 2 x 36 GB 7 U Rack Drawer Total bays 4 4 5.25/3.5-inch SH 2 2 • Width: 440.5 mm (17.50 in) 3.5-inch SH 2 2 • Depth: 711.2 mm (28.00 in) Hot-swap SH Yes Yes • Height 311.2 mm (12.25 in) Internal capacity 72.8 GB6 72.8 GB6 • Approximate weight: Bays available 0 0 5.25/3.5-inch HH 0 0 − Minimum rack-drawer configuration: 61.3 kg 3.5-inch slim 0 0 (135 lb) Hot-swap HH 0 2 − Maximum rack-drawer configuration: 68.1 kg Total slots (64-bit) 8 8 (150 lb) PCI hot-swap 87 87 66 MHz 8 8 Electrical 33 MHz 0 0 Slots available 8 8 • 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; 16 A per ac Management processor Standard Standard input Ethernet 10/100 Mbps 10/100 Mbps • CD-ROM 24x IDE 24x IDE 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; 8 A per ac Diskette drive LS-120 LS-120 input Power supply 800 W 800 W • Input kilovolt-amperes (kVA) (approximately): Hot-swap Yes Yes Standard 4 4 − Minimum Configuration: 0.9 kVA Redundant power Standard Standard − Maximum Configuration: 1.8 kVA Auto restart Yes Yes • Btu output: full configuration — 6,174 Btu/hr Auto sensing Yes Yes (2000 watts) 6 Capacities are based on installation of two 36.4 GB half-high, • hot-swap disk drives. This server is designed to have Noise level (horizontal floor-standing position): massive data storage capacities through external storage 7.1 bels (operating) units. Refer to the Sales Manual for the latest information on supported storage options, or visit: Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random http://www.ibm.com/pc/us/compat sample of machines. All measurements made in 7 Hot-swap enabled — To determine if an adapter is supported accordance with ISO 7779 and reported in by IBM, visit: conformance with ISO 9296. http://www.pc.ibm.com/us/compat/hotplug/index.shtml xSeries 380 servers are intended for use as rack-drawer and are tested and designed to operate in a horizontal For non-IBM adapters, check with the hardware adapter position. vendor for information and support. Standards 24x CD-ROM Drive Characteristics These systems support or comply with the following • Formatted capacity: 650 MB standards: • Average access time including latency: Less than 85 ms • PCI bus specifications: • Sustained data transfer rate: 3000 to 7200 KB/s • Burst data transfer rate: − Peripheral Component Interconnect (PCI) − ATA PIO Mode 4: 16.6 MB/sec specification 2.2. − ATA Multi-Word DMA Mode 2: 16.6 MB/sec − PCI Bus Power Management Interface Specification, Revision 1.0

101-247 -2- • Intelligent I/O (I20) Architecture Specification, Note: For additional support, certification, and version Version 1.5-capable. information on network operating systems, visit: • Ultra3 Parallel Interface Specification. http://www.ibm.com/pc/us/compat • SFF-8046 Specification (SCA-2). Compatibility: The xSeries 380 systems contain licensed • The xSeries 380 is Advanced Configuration and Power system programs that include set configuration, set Interface (ACPI) 2.0-compliant. ACPI is required for features, and test programs. BIOS is loaded from a Server Design Guide 1.0 and 2.0 certification. SDG 1.0 “flash” EEPROM into system memory. This BIOS provides and 2.0 includes Windows NT 4.0 and instructions and interfaces designed to support the Windows 2000 testing. standard features of the xSeries 380 and to maintain compatibility with many current software programs. • Wired for Management initiative and Zero Administration Initiative and Wired for Management To view detailed information about IBM and non-IBM Baseline Specification, Version 2.0. devices, adapters, software, and network operating systems supported with xSeries servers, visit: • Desktop Management Interface Specifications, Version 2.0. http://www.ibm.com/pc/us/compat • All xSeries 380 models are ISO 9241 Part 3-capable. Limitations A supplier′s declaration is available. • The xSeries 380 servers support a maximum of 64 GB Equipment Approvals and Safety of system memory. The xSeries 380 supports memory • FCC — Verified to comply with Part 15 of the FCC options using 256 MB, 512 MB, and 1 GB SDRAM Rules, Class A RDIMMs. Memory must be added four DIMMS at a time. • Canada ICES-003, issue 3, Class A • Microprocessor SMP upgrades must be of the same • UL 19508 type, cache size, and clock speed. Mixing microprocessors of different speeds or cache sizes is • CSA C22.2 No. 950 not supported. • NOM-0188 • Processor upgrades (10K3815 and 10K0050) are not 8 These xSeries servers are certified by the respective UL and customer installable. Installation of these options NOM agencies. must be performed by IBM. • Operating Environment Memory options (33L3258, 33L3260, 33J3262) announced in Hardware Announcement 101-159, dated • Temperature: 10.0° to 35.0°C (50° to 95°F) at 0 to May 31, 2001, are not customer installable. 3,048 m (0 to 5,000 ft) Installation of these options must be performed by IBM. • Relative humidity: 20% to 85% • Refer to the Software Requirements section for operating Maximum altitude: 2,133 m (5,000 ft) system limitations. Hardware Requirements: For attended installation of an operating system, this server requires a compatible: Planning Information • Keyboard Customer Responsibilities: The xSeries 380 is designated • Mouse as customer setup. Customer setup instructions are • HDD shipped with systems and options. Processor and • Display (E74, or equivalent) memory options are not customer installable. These options must be installed by IBM after initial installation. Unattended or remote installation may be performed without requiring some or all of these components. Configuration Information Review your unattended software installation program information for specific hardware configuration Internal SCSI Cabling Considerations requirements. The xSeries 380 contains an LVDS backplane, supporting For service, the server requires a compatible: two hot-swap drive bays that support installation of up to two 3.5-inch, slim-high HDDs. The backplane is connected • Keyboard to the internal Wide Ultra3 SCSI controller through an • Mouse LVD, 16-bit SCSI cable. The 24x IDE CD-ROM is cabled • HDD directly to the IDE port. • Display (E74 or equivalent) RAID support for the internal hot-swap drive bays is When having the unit serviced, you should plan to have supported by adding a supported RAID adapter. In this these components attached to your server either directly configuration, the 16-bit SCSI backplane cable is moved or indirectly via a console switch. from the standard Ultra3 (LVD) SCSI controller to the RAID adapter. Software Requirements: The new xSeries 380 models were tested for compatibility with Microsoft Windows External Cabling Considerations Advanced Server, Limited Edition. A documented The standard external Wide Ultra3 SCSI port uses an compatibility report will be made available to marketing industry-standard, .8-mm very high density connector and support channels when testing is complete. These interface (VHDCI). This connector is supported by several systems are shipped with Microsoft Windows Advanced cable options depending upon the devices requiring Server, Limited Edition. attachment and cable length desired.

-3- 101-247 Rack Installations Terms and Conditions xSeries 380 rack-drawer models are designed to be installed in a 28-inch deep, 19-inch rack cabinet such as This product is available for purchase under the terms of the new NetBAY42 Enterprise Rack. For additional the IBM Customer Agreement (ICA). information about NetBAY racks, refer to Hardware Announcement 101-181, dated March 13, 2001. IBM hardware products are manufactured from new parts, or new and used parts. In some cases, the hardware Cable Orders: A monitor, keyboard, and mouse must be product may have been previously installed. attached for initial installation setup. In addition, appropriate cabling to support an optional network Regardless, IBM warranty terms apply. adapter is required to attach to the network. IBM Credit Corporation Financing: Yes Installability: The xSeries 380 requires about 30 minutes To obtain copies of the IBM Statement of Limited for installation. Installation includes unpacking, setting Warranty, contact your reseller or call IBM. In the United up, and powering on the system. Additional time is States, call IBM at 800-772-2227. In Canada, call IBM at required to install an operating system and other 800-565-3344. adapters or features. Warranty Period Packaging: One box each • System hardware — Three years on parts and labor • System unit carton: − System unit • Installed optional features — Three years on parts and − Rack kit labor − Rails − Cable management hardware Warranty Service • Country kit carton: • − Power cable (PDU) (2) IBM On-site Repair (IOR), nine hours a day, Monday − xSeries 380 Installation Guide through Friday excluding holidays, next-business-day − Utility CD response. − Diagnostic diskette (LS-120) • IBM optional features initially installed with an xSeries − Operating system CD (MS-LE) server carry the same warranty as the system. If − Publication CD installed after the initial system installation, they carry • Option shipment group: Processor upgrade the balance of the system warranty or the optional (Publication/warranty) feature warranty, whichever is greater.

Security, Auditability, and Control International Warranty Service (IWS): IWS is available to customers who travel or need to move selected IBM Improved Asset Protection: The xSeries 380 systems products as identified by their four-digit IBM machine type have two key focus areas: better system security and to countries where their product is sold and serviced by better data protection. The xSeries 380 is equipped with IBM or an IBM authorized service provider. After you a range of features that address both of these focus register with the IWS office IBM will issue an IWS areas. certificate that will be honored wherever the specific IBM product is sold and serviced. During the original warranty The xSeries 380 supports the following security features: period, customers will be provided service through the delivery methods available for their IBM product in the • Power-on password servicing country. Service procedures vary by country, • BIOS administrator password. Only authorized and some service and or parts may not be available in personnel can change system configuration all countries. Some countries have fees and restrictions information from within the BIOS setup utility. that apply when service is provided. • User password: set for each user by administrator. For more information on IWS in the U.S. and Canada or Allows administrator to control permission and to register your IBM product, contact IBM at 800-IWS-7426 configuration options for each user. (497-7426) or 248-740-1215.

To assist in security, system management, and asset Licensing: Programs included with this product are management, the following system identifiers (vital licensed under the terms and conditions of the IBM product data) are provided: License Agreements that are shipped with the system. • Machine type and model • System serial number Maintenance Services — ServiceElect (ESA) • Manufacturing identifier ServiceElect Statement of Work (SOW; Z125-5510) The customer is responsible for evaluation, selection, and provides hardware warranty service upgrades, implementation of security features, administrative maintenance, and selected annuity support services in procedures, and appropriate controls in application one agreement. systems and communications facilities. Warranty Service Upgrade • IOR, 9 hours a day, 4-hour average response, Monday through Friday excluding holidays • IOR, 24 hours a day, 7 days a week, 4-hour average response

101-247 -4- Maintenance Service IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an • IOR, 9 hours a day, Monday through Friday excluding accommodation to their customers, and normal warranty holidays, next-business-day response service procedures for the IBM machine apply. • IOR, 9 hours a day, 4-hour average response, Monday through Friday excluding holidays Warranty Service Upgrades and Maintenance Services: Under certain conditions, IBM Integrated Technology • IOR, 24 hours a day, 7 days a week, 4-hour average Services (ITS) services selected non-IBM parts at no response additional charge for PCD Machines that are covered under a warranty service upgrade or maintenance ServicePac for Warranty and Maintenance Options services. IBM Service will provide hardware problem determination ServicePac offerings for these products are not available on non-IBM parts (adapter cards, PCMCIA cards, disk at this time. drives, memory and so forth), installed within IBM Refer to the Prices section for information on the systems covered under warranty service upgrade or availability of ServicePac offerings. maintenance services and provide the labor to replace the failing parts at no additional charge. If IBM has For additional ServicePac information, visit: Technical Service Agreements (TSA) with the manufacturers of the failing part, or if the failing part is http://www.ibm-svcpac.iws.ihost.com/sphome_r.htm an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing parts at no Maintenance Service (ICA) additional charge. For all other non-IBM parts, the customers are responsible for sourcing the parts, and Currently available maintenance services for ICA legacy installation labor will be provided at no additional charge, contracts. The preferred go-to-market offerings are if the machine is covered under a warranty service ServiceElect. However, ICA legacy contracts will still be upgrade or maintenance services. available for current customers until they are withdrawn. IBM Hourly Service Rate Classification: One Alternative Service (Warranty Service Upgrades) Rental Offering: No • IOR, 9 hours a day, 4-hour average response, Monday through Friday excluding holidays Field-Installable Features: Yes • IOR, 24 hours a day, 7 days a week, 4-hour average Model Conversions: No response Customer Setup: Yes Maintenance Service • IOR, 9 hours a day, Monday through Friday excluding Graduated Charges: No holidays, next-business-day response • IOR, 9 hours a day, 4-hour average response, Monday Prices through Friday excluding holidays Machine IBM • IOR, 24 hours a day, 7 days a week, 4-hour average Type/ Part List response Description Model Number Price9 Mid-Range System Option: The 8683 is an eligible ECC SDRAM, 8683-3RX 86833RX $24,899 machine for the Mid-Range System Option of the ICA. 733 MHz/ 2 MB, 1 GB, Eligible Discount Microsoft Windows Type Three-Year Five-Year Advanced Server, Limited Edition 8683 17% 22% ECC SDRAM, 8683-4RX 86834RX 29,899 Corporate Service Option: The 8683 is an eligible 800 MHz/ machine for the Corporate Service Option of the ICA. 4 MB, 1 GB, Microsoft Windows Discount Advanced Server, Option Three-Year Five-Year Limited Edition Network 25% 30% 9 IBM list price does not include tax or shipping and is subject System 17% 22% to change without notice. Reseller prices may vary.

Extended Maintenance Option: No ServicePac for Warranty and Maintenance

Central Facility Maintenance Service (CFMS) Option: No ServicePac offerings are not available at this time.

Non-IBM Parts Support

Warranty Service: IBM is now shipping IBM machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts, parts with an IBM FRU label, are to be serviced during the

-5- 101-247 Maintenance Service (ICA) Charges

Alternative Service (Warranty Service Upgrades)

Machine IOR Type/Model 24 x 7

8479-3RX $2,250 8479-4RX 2,250

Maintenance Service

Machine IOR IOR Type/Model 9 x 5 24 x 7

8683-3RX $2,000 $3,000 8683-4RX 2,000 3,000 For ServiceElect (ESA) Maintenance Service Charges, contact IBM Global Services at 888-IBM-4343 (426-4343).

Customer Financing: IBM Global Financing offers attractive financing to credit-qualified commercial and government customers and Business Partners in more than 40 countries. IBM Global Financing is provided by the IBM Credit Corporation in the United States. Offerings, rates, terms, and availability may vary by country. Contact your local IBM Global Financing organization. Country organizations are listed on the Web at: http://www.financing.ibm.com

Trademarks

xSeries is a trademark of International Business Machines Corporation. ServicePac is a registered trademark of International Business Machines Corporation in the United States or other countries or both. Microsoft is a trademark of Microsoft Corporation. Windows and Windows NT are registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others.

101-247 -6-