Digi Connectport X2
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Digi ConnectPort X Family User Guide Revision history—90000832 Revision Date Description L May 2017 Remove the Declarations of conformity information from the Specifications and certifications chapter. M June 2017 Modified regulatory and certification information as required by RED (Radio Equipment Directive). N September Added regulatory information for Brazil. 2018 P September Added information about how to open and close the device. 2019 R December Added information for unique password for web interface. 2019 Trademarks and copyright Digi, Digi International, and the Digi logo are trademarks or registered trademarks in the United States and other countries worldwide. All other trademarks mentioned in this document are the property of their respective owners. © 2019 Digi International Inc. All rights reserved. Disclaimers Information in this document is subject to change without notice and does not represent a commitment on the part of Digi International. Digi provides this document “as is,” without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of fitness or merchantability for a particular purpose. Digi may make improvements and/or changes in this manual or in the product(s) and/or the program(s) described in this manual at any time. Warranty To view product warranty information, go to the following website: www.digi.com/howtobuy/terms Send comments Documentation feedback: To provide feedback on this document, send your comments to [email protected]. Customer support Digi Technical Support: Digi offers multiple technical support plans and service packages to help our customers get the most out of their Digi product. For information on Technical Support plans and pricing, contact us at +1 952.912.3444 or visit us at www.digi.com/support. Digi ConnectPort X Family 2 Contents About this guide Important safety information 8 Where to find information 8 Introduction Digi ConnectPort X Family features 11 ConnectPort X products 11 User interfaces 11 Network services 11 IP protocol support 12 Serial data communication over TCP and UDP 13 Mobile/cellular features and protocol support 16 RealPort software 16 Alarms 17 Modem emulation 17 Security features in Digi devices 17 Configuration management 19 Customization capabilities 19 Network connections and data paths 19 Network services 19 Network/serial clients 21 Get started with Digi ConnectPort X Family products Verify product components 23 Included equipment 23 Install the SIM card 24 Attach the Ethernet cable 24 Connect the hardware and power on the device 25 Assign an IP address 25 Default IP address and DHCP settings 25 Configuring IP addresses 25 Test the IP address assignment 27 Sign in to the web interface 27 Use a web browser to sign in to the web interface 27 Use Digi Device Discovery utility to sign in to the web interface 28 Complete device set up 29 Digi ConnectPort X Family 3 Hardware Open and close the device enclosure 31 Open the enclosure 31 Close the enclosure 31 Hardware installation for ConnectPort X4 H 31 Connector pinouts 31 Cable fittings 35 Antenna options and connectors 36 SIM card slots 36 SIM card activation 37 Configuration settings and status information 37 Power cable fitting 37 Class 1, Div 2 units 37 Non-Class 1, Div 2 units 37 Optional Ethernet hub feature 38 Overview: Configuration, monitoring, and administration Configuration capabilities 40 Digi Device Discovery utility 40 Remote Manager interface 40 Configuration through Digi Remote Manager 41 Remote Manager monitoring capabilities 41 IPv6 support 42 Web interface 42 Accessing the command-line interface 43 Remote Command Interface (RCI) 43 SNMP 44 Supported standard MIBs 44 Supported Digi enterprise MIBS 45 Download a Digi MIB 46 Additional SNMP resources 46 Monitoring capabilities and interfaces 46 Remote manager 46 Web interface 46 Command-line interface 47 SNMP 47 Configure the device using the Digi ConnectPort X Family web interface Home page 49 Menu 49 Getting started 49 System summary 49 Configuration pages 49 Applications pages 49 Apply and save changes 50 Cancel changes 50 Online help 50 Configuration through the web interface 50 Network configuration 50 Digi ConnectPort X Family 4 Serial ports configuration 131 Camera 144 System Configuration 145 Alarms Configuration 180 Batch configuration capabilities 182 Management 183 Web interface 183 Manage connections and services 183 Event logging 184 Manage network services 184 Administration 186 File Management 187 X.509 Certificate/Key Management 187 Backup/Restore 197 Update the firmware and boot/POST code 197 Factory default settings 198 System information 200 Reboot 215 Enable/disable access to network services 215 Configure and manage the device using the Digi ConnectPort X Family command line interface Configuration through the command line 217 Access the command-line interface 217 Basics for using the command-line interface 217 Management through the command line interface 217 close 219 connect 219 dhcp 219 display 219 display mesh 220 display mobile (cellular) 220 display provisioning 220 display wimax 220 exit and quit 220 info 220 info zigbee_sockets 221 newpass 221 ping 222 reconnect 222 rlogin 222 send 222 send mode 222 set accesscontrol 222 set alarm 222 set autoconnect 222 set buffer and display buffers 222 set forward 222 set host 222 set mesh 223 set mgmtconnection 223 set mgmtglobal 223 set mgmtnetwork 223 Digi ConnectPort X Family 5 set mobile 223 set nat 223 set network 223 set pmodem 223 set pppoutbound 223 set ppp 223 set profiles 223 set realport 223 set rtstoggle 224 set serial 224 set service 224 set snmp 224 set system 224 set tcpserial 224 set user 224 set wlan 224 set wimax 224 set wlan 224 set xbee 224 status 225 show 225 telnet 225 vpn 225 xbee 225 who and kill 225 Administration 225 Specifications and certifications Hardware specifications 228 ConnectPort X2 specifications 228 ConnectPort X4 specifications 230 ConnectPort X4 H specifications 232 Wireless networking features 233 Digi ConnectPort X Family regulatory information and certifications 234 FCC certifications and regulatory information (USA only) 235 Industry Canada (IC) certifications 235 Safety statements 236 Europe 237 Declaration of Conformity (DoC) 238 Maximum power and frequency specifications 238 Brazil 239 System status LEDs 239 ConnectPort X2 LEDs and buttons 240 ConnectPort X4 LEDs and buttons 241 ConnectPort X4 H LEDs 243 Troubleshooting Troubleshooting resources 247 Digi ConnectPort X Family 6 About this guide This guide describes how to install, provision, configure, monitor, and administer Digi ConnectPort X Family devices. The guide covers the following products: n Digi ConnectPort X2 n Digi ConnectPort X2 XTend®/XStream® variants n Digi ConnectPort X4 n Digi ConnectPort X4 H Note For information about ConnectPort X2e SE products, see the Smart Energy Gateway User Guide. Digi ConnectPort X Family 7 About this guide Important safety information Important safety information To avoid contact with electrical current: n Never install electrical wiring during an electrical storm. n Never install an Ethernet connection in wet locations unless that connector is specifically designed for wet locations. n Use caution when installing or modifying lines. n Use a screwdriver and other tools with insulated handles. n Wear safety glasses or goggles. n Do not place Ethernet wiring or connections in any conduit, outlet or junction box containing electrical wiring. n Installation of inside wire may bring you close to electrical wire, conduit, terminals and other electrical facilities. Extreme caution must be used to avoid electrical shock from such facilities. Avoid contact with all such facilities. n Ethernet wiring must be at least 6 feet from bare power wiring or lightning rods and associated wires, and at least 6 inches from other wire (antenna wires, doorbell wires, wires from transformers to neon signs), steam or hot water pipes, and heating ducts. n Do not place an Ethernet connection where it would allow a person to use an Ethernet device while in a bathtub, shower, swimming pool, or similar hazardous location. n Protectors and grounding wire placed by the service provider must not be connected to, removed, or modified by the customer. n Do not touch uninsulated Ethernet wiring if lightning is likely. n External wiring: Any external communications wiring installed needs to be constructed to all relevant electrical codes. In the United States this is the National Electrical Code Article 800. Contact a licensed electrician for details. n For ConnectPort X4 H only: the plug serves as a disconnect device, and must be easily accessible after the device is installed. Where to find information In addition to this guide, you can find additional product and feature information in these documents: n RealPort® Installation Guide For product support resources visit the following support pages: n Digi ConnectPort X2 product support n Digi ConnectPort X4 product support For additional information, see the following resources: n Online help and tutorials in the web interface for the Digi device n Digi Wiki for Developers Digi ConnectPort X Family 8 About this guide Where to find information n Product information available on the Digi website, www.digi.com, and the Digi support site, including: l Support forum l Knowledge Base l Datasheets/product briefs l Application/solution guides l Carrier-specific documents Digi ConnectPort X Family 9 Introduction This section introduces Digi devices and product families,