SUMMER 2021 Customer Success Report
Translation Management Software Category Translation Management Software Category
Translation management software is used by LSPs (language service providers) and freelance translators to handle and organize localization and translation projects. This platform is also called translation project management solution, though a number of applications go beyond offering just project management features. Translation software spans the whole translation text lifecycle; from source text entering to distributing the completed target text. The system offers a centralized translation hub that you can use to collaborate on and track translations.
Many translation tools present inbuilt machine translation and computer-assisted translation functionality. These all-in-one applications enable users to plan and manage projects using a single platform. Similarly, some solutions offer capabilities like resource management, client management and client portals, and billing and invoicing. Some vendors also provide the services of professional translators to clients.
SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 2 Award Levels Customer Success Report Ranking Methodology
The FeaturedCustomers Customer Success ranking is based on data from our customer reference platform, market presence, MARKET LEADER web presence, & social presence as well as additional data Vendor on FeaturedCustomers.com with aggregated from online sources and media properties. Our substantial customer base & market ranking engine applies an algorithm to all data collected to share. Leaders have the highest ratio of calculate the final Customer Success Report rankings. customer success content, content quality score, and social media presence The overall Customer Success ranking is a weighted average relative to company size. based on 3 parts:
CONTENT SCORE
● Total # of vendor generated customer references (case studies, success stories, testimonials, and customer videos) ● Customer reference rating score TOP PERFORMER ● Year-over-year change in amount of customer references on Vendor on FeaturedCustomers.com with FeaturedCustomers platform significant market presence and ● Total # of profile views on FeaturedCustomers platform resources and enough customer ● Total # of customer reference views on FeaturedCustomers reference content to validate their vision. platform Top Performer's products are highly rated by its customers but have not achieved MARKET PRESENCE SCORE the customer base and scale of a Market Leader. ● Social media followers including LinkedIn, Twitter, & Facebook ● Vendor momentum based on web traffic and search trends ● Organic SEO key term rankings ● Company presence including # of press mentions
COMPANY SCORE RISING STAR ● Total # of employees (based on social media and public Vendor on FeaturedCustomers.com that resources) does not have the market presence of ● Year-over-year change in # of employees over past 12 months Market Leaders or Top Performers, but ● Glassdoor ranking understands where the market is going and has disruptive technology. Rising ● Venture capital raised Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence.
SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 3 2021 Customer Success Awards Check out this list of the highest rated Translation Management Software based on the FeaturedCustomers Customer Success Report.
* Companies listed in alphabetical order
SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 4 2021
SUMMER 2021 Translation Management Software Category
SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 5 70 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT LIONBRIDGE Lionbridge is an excellent partner who assists us with our internal linguistic requests. We work together to achieve excellence in everything we do. For a company like ours, language technology solutions give us the best advantages, namely security, quality and consistency.
SERGIO LOBO Lionbridge partners with brands to HEAD OF TRANSLATION SERVICES, SANTANDER break barriers and build bridges all over the world. For more than 20 years, we have helped companies Having a reliable translation partner made us think realistically about what we could achieve. connect with global customers by Multilingual to us means providing a reliable translated solution for the viewers. This also gives delivering marketing, testing and the in-country reps a site they could handle. The great thing about working with Lionbridge is that we no longer have to maintain 500 page websites in multiple countries around the world. globalization services in more than 300 languages. Through our JIM MACLEOD DIRECTOR OF CREATIVE & DIGITAL MARKETING, EXTREME NETWORKS world-class platform, we orchestrate a network of one million passionate experts in 5,000-plus cities, who partner with Life Fitness has many global reviewers that assist with translation review, but also have other responsibilities. Lionbridge’s Global Brand Voice has allowed our global teams to work with Lionbridge and brands to create culturally rich solidify our brand assets, including terminology databases and style guides. This has resulted in experiences. Relentless in our love high-quality translations that are entirely on brand, and require little to no review from our reviewers. of linguistics, we use the best of HEATHER SIEKER human and machine intelligence to EMEA MARKETING MANAGER, LIFE FITNESS forge understanding that resonates with our customers' customers. Based in Waltham, Lionbridge is the hub in our process to launch products and to launch Massachusetts, Lionbridge translated and localized content. Lionbridge helps us with translations, with maintains solution centers in 27 SEO, and does that with a really efficient and agile process. countries. Learn more at www.lionbridge.com. TOBIAS BERGSTORM DIRECTOR DIGITAL CHANNELS, THULE
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 6 86 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT SMARTLING Smartling’s platform is robust and easy to use, simplifying project management for localization managers and delivering a smooth translation process for translation resources.
Smartling is a language translation YUKIO NODA SR. LOCALIZATION PROJECT MANAGER, FLIPAGRAM company that enables customers to localize content across devices and platforms. The company is recognized by CSA Research as the Smartling has allowed us to translate our product into 5 languages quickly #1 Leader of the 2019 MarketFlex and easily, giving us the ability to expand our user base to global, non-English for Language-Oriented TMS, and speaking users. by users on G2 as the Leader of the MITCHELL COX 2019 G2 Grid for Translation INTERNATIONAL PROGRAM MANAGER, LUCIDCHART Management. Smartling established Enterprise Translation Cloud, a data-driven approach to localization, which enables its Smartling’s Translation Services is very professional, reliable, and easy customers to achieve higher to work with. To this day, Smartling continues to impress me. quality translation at a lower total THERESE MEEHLEIB cost. Smartling is the platform of FRONT END DEVELOPER, PAPILLON GRAND CANYON HELICOPTERS choice for hundreds of B2B and B2C brands, including InterContinental Hotels Group, Providing our reseller partners and customers with native-language content has proven to be Shopify, Slack and SurveyMonkey. an important differentiator in a competitive environment. Smartling made the entire translation Smartling is headquartered in New process simple and the creation of further language websites an easy decision.
York, with offices in Dublin and FEDJA HVASTIJA London. DIGITAL SALES AND MARKETING MANAGER, NICELABEL
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 7 95 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT TRANSPERFECT My team at Lufthansa has come back to me with two major findings when it comes to the TransPerfect solution: one is that it’s seamlessly integrating with our Adobe Experience Manager suite, which is a huge advantage for us. And the second is that it's just a very smooth and easy-running process and nothing compared to what we used to do in manual processes before. TransPerfect is the world’s largest provider of language services and SEBASTIAN RIEDLE HEAD OF E-COMMERCE, LUFTHANSA technology solutions for global business. From offices in over 90 cities on six continents, Mandarin Oriental values TransPerfect as a partner for a number of reasons: because of the efficiencies TransPerfect offers a full range of that you’ve driven in our business through the automated workflow and great use of technology, but services in 170+ languages to principally because we see you’ve got an established track record working in our industry and with other clients worldwide. More than 4,000 luxury players. I’ve been in the industry a long time, and I’ve seen the success you’ve had with other hotel global organizations employ companies. TransPerfect’s GlobalLink Product HEAD OF DIGITAL MANDARIN ORIENTAL Suite to simplify management of multilingual content. With an unparalleled commitment to quality and client service, Growing direct bookings from international visitors to our hotels has been a key part of our TransPerfect is fully ISO 9001 and strategy. TransPerfect provided a clear and data-driven approach that helped us maximize our digital ROI. We selected them based on their extensive experience in the hospitality sector, and ISO 17100 certified. TransPerfect the results have produced significant growth in the markets selected for localization. has global headquarters in New LUIS MONTEIRO York, with regional headquarters in EXECUTIVE BOARD MEMBER FOR DIGITAL, PRODUCT, MARKETING, AND CRM, PESTANA HOTEL London and Hong Kong. GROUP
With flights to more than 100 countries, our multilingual content requirements are complex and tremendously important to our customers and our business. TransPerfect’s language solutions and their GlobalLink technology were the best choice for us as we work to ensure the best customer experience, regardless of location or language.
INTERNATIONAL MARKETING MANAGER UNITED AIRLINES
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 8 49 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT WELOCALIZE We are now able to translate our products more efficiently and into more languages. We have a dedicated Welocalize team who are continually involved with the Talentsoft product and its agile development cycle. The translation process and workflow implemented by Welocalize has enabled Talentsoft to expand the language portfolio, reach new markets and grow our international user base.
JEAN-STÉPHANE ARCIS Welocalize, Inc., founded in 1997, CEO, TALENTSOFT offers innovative language services to help global brands reach audiences around the world in The quality audit process is one of the measures that has confirmed to Terex that Welocalize is the right localization more than 175 languages. They partner. Having our communications translated to the highest possible standard is an essential element of providing world-class aftermarket services to our dealers and customers. These high quality standards combined with the passion provide translation and localization and integrity that Welocalize exhibits on a daily basis give me the confidence to aggressively promote Welocalize to the services, talent management, other segments of my business and industry as a key strategic player in localization. language tools, automation and MARK MCLEOD technology, quality and program GLOBAL HEAD OF CUSTOMER INFORMATION, TEREX management. Their range of managed language services include machine translation, digital The MT program that we put in with welocalize is innovative and industry leading. We’re producing more translated materials without increasing costs and this will continue as the program matures. Customers who interact with Dell in their marketing, validation and testing, native language will be much more engaged and satisfied with their experience from Dell.com. Welocalize is playing a key interpretation, staffing and role in the success of our global business. The Welocalize team is committed to helping Dell continue to reach multilingual enterprise translation audiences. management technologies. They WAYNE BOURLAND GLOBAL LOCALIZATION TEAM, DELL specialize in consumer, technology, manufacturing, learning, oil and gas, travel and hospitality, marketing and advertising, finance, Avigilon’s localization strategy is to invest in the right content areas and target languages to improve Avigilon’s overall global performance and achieve global growth. We’re extremely satisfied with the results we have seen by bringing legal and life sciences industry Welocalize on board as our strategic localization partner. The Welocalize team delivers world-class customer support and language solutions. With more has increased our level of localization maturity, resulting in a localization program that is used globally by many departments within Avigilon. It has been and continues to be an incredibly successful collaboration. than 1,000 full-time employees worldwide, Welocalize maintains PAULA HUNTER LOCALIZATION MANAGER, AVIGILON offices in the United States, United Kingdom, Germany, Ireland, Spain, Italy, Romania, Poland, Hungary, Japan and China.
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 9 48 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT THEBIGWORD thebigword has been a key partner for us, making the translation of our new website into seven different languages a slick and simple process.
ALEXIA HUNT SENIOR CO-ORDINATOR, HARLEY DAVIDSON thebigword makes the world a smaller place by breaking down language barriers, supporting global trade, and helping people thebigword have been providing Honda with translation services for a number access goods, commerce, and of years. We are delighted to be able to continue with this relationship and we services in their own languages. are both committed to working together to deliver high quality translation. They provide the best translation, ALISTAIR BRUMAGE interpretation, localization, and HONDA language technology solutions for businesses, the public sector, and individuals handling up to 50,000 Collaboration with thebigword has helped us to understand the ways in which we could reduce translation cost, without worldwide assignments every day. compromising on quality. The investment of time at the start of the process to share vital brand information and They’re a truly global business with communicate expectations was worthwhile to achieve our requirements and helped the local teams to get on board. Payback is already showing itself in our Translation Memory savings and we are assured that thebigword technology a ‘think global, act local’ approach, solutions are evolving quickly in line with our business to continually build upon this success. empowering their customers to TATJANA ZUNCKE communicate clearly with speakers PROCUREMENT MANAGER INNOVATION AND PROFESSIONAL SERVICES, UNILEVER of all languages.
The translation management tools and procedures make the immense task of translating a variety of file formats a breeze, and vastly increase both efficiency and effectiveness. The speed and delivery from thebigword is also very quick, but the main thing is that the final translations in all languages get fantastic feedback from our internal teams who speak these languages.
DOMINIC POYNTER DIRECTOR OF MARKETING OPERATIONS, EASY FOREX
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 10 2021
SUMMER 2021 Translation Management Software Category
SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 11 60 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT LINGOTEK I have been impressed with the quality of translations from Lingotek. They are quick to respond and willing to work with our specific needs. They have been very dependable and a pleasure to work with.
DANIEL TAYLOR MANAGER, 4LIFE RESEARCH Lingotek is the only cloud-based SaaS solution to connect all of an organization’s global content in I can’t speak highly enough of the Lingotek team! Ivanna and everyone I’ve worked with so far one place, giving them the power have been professional, thorough, and responsive. A majority of the time, translations are to manage their brand worldwide. completed even before the estimated turnaround time and the final product is always excellent.
Lingotek is a leading technology LIBBY SNOW company that pairs with the best MARKETING & COMMUNICATIONS MANAGER, NORTHERN AVIATION SERVICES enterprise applications to continuously push dynamic multilingual content to all of their We were able to reduce project turnaround times in the translation workflow by eliminating the global markets. need to execute translation processes manually. We were also able to centralize our translation management process with Lingotek and reduce the translation time with the use of the Lingotek translation memory and machine translation in our workflow.
MICHAEL SHAVER WEB MANAGER, TIZEN
Localizing our product and service materials is critical to ensuring our customers worldwide get the best user experience possible. Working with Lingotek, we are streamlining the process by enabling recognized leaders within each global market to distribute and collaborate on individual translation projects with their existing communities. It's a quality engagement and educational tool for our foreign markets.
FRANCIS TSANG DIRECTOR OF GLOBALIZATION, ADOBE
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 12 113 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT MEMSOURCE It is the perfect solution for us since we are doing both in-house translations as well as using external vendors. We are now able to work on the same platform and share our translation memories and term bases.
Memsource is an AI-powered PERNILLE MALLING FREDERIKSEN translation management system HEAD OF TRANSLATION, CITROËN SCANDINAVIA that supports 500+ languages, 50+ file types, and 30+ machine translation engines. By developing Memsource was able to meet all our requirements and needs as a preferred a patented AI-powered approach translation solution – Memsource is more than just a supplier; they are a good to reducing translation costs and and stable business partner, who we value greatly. increasing quality, as well as offering end-to-end automation via JESPER NIELSEN CHIEF EXECUTIVE OFFICER, ADHOC TRANSLATIONS content pulls content from third-party platforms such as Sitecore, Zendesk, GitHub, and more, and allowing the flexibility to Skrivanek prides itself on the ability to manage large, complex translation projects for our clients with specific attention to quality and specialized terminology. Memsource provides a build custom integrations via flexible and customizable technology platform with advanced features that will enable us to Memsource REST API, Memsource continue to provide fast, high-quality translations. has become the localization JAROSLAVA OUZKA solution for leading brands around GLOBAL SALES MANAGER, SKRIVANEK the globe.
Memsource is easy to pick up and use right away. This is especially good for people who are just getting started with a TMS. Other services can be quite daunting when you first start them up. The UI is intuitive and streamlined, which makes for a great user experience. Constant updates and a very responsive support team are also a plus.
PETER MA LOCALIZATION MANAGER, MIXI
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 13 66 Total Customer References VIEW ALL REFERENCES
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ABOUT MOTIONPOINT MotionPoint’s focus on international SEO and global user experience was another differentiator for us. It’s made a big difference in driving the success of our Spanish and Portuguese sites.
DILLON BURKE MotionPoint is a global technology DIGITAL MARKETING MANAGER, FONTAINEBLEAU MIAMI BEACH solutions company that powers new market growth for world class brands. Far more than the world’s MotionPoint is simply the best at what they do. We’ve worked with others who most effective website translation service, MotionPoint combines try hard, but in my experience, nobody comes close to MotionPoint in terms of intelligent applications, big data, their technology, expertise and attitude. and expert services to localize, PRUDENCE GOFORTH translate and optimize websites for DIGITAL COMMUNICATIONS DIVISION, UNITED STATES DEPARTMENT OF HEALTH & HUMAN SERVICES strategic markets. MotionPoint’s approach guarantees the quality, security and scalability required to succeed in an evermore MotionPoint enables us to serve patients and their families more effectively by competitive global marketplace. providing them with timely and accurate information online in their preferred language.
JEFF STEWART ASSISTANT VICE PRESIDENT, DIGITAL COMMUNICATIONS, VITAS HEALTHCARE
MotionPoint’s high quality translation of our technical information—coupled with its technology—have enabled us to serve our customers better. It’s been a great fit for our business.
LANCE BIELKE GLOBAL MARKETING MANAGER, THERMON
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 14 30 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT ONESKY OneSky makes it incredibly easy to collaborate with our customers for localization. We input email addresses and voilà - they can instantly start working on translating Freshdesk.
SHIHAB MUHAMMED PRODUCT MANAGER, FRESHDESK OneSky provides a powerful cloud-based translation management system (TMS) that When translating QuizUp to 5 new languages, we used OneSky translation streamlines the entire translation service with great results! They were extremely helpful and quick at resolving management process for mobile apps, websites and documents. any issues that came up. Using OneSky, localization, GUÐFINNUR SVEINSSON marketing and engineering teams HEAD OF QA, PLAIN VANILLA GAMES, QUIZUP can work collaboratively and support faster release cycles. OneSky TMS also offers a wide It was a relief to trust local translators. We would gladly select OneSky range of quality assurance features to assist in more translations in the future. such as translation memory, glossary and in-context translation NICK GRAY INTERNATONAL MARKETING & SALES, FLIGHT DISPLAY SYSTEMS to ensure you get high quality translation every time.
The OneSky API was extremely easy to understand and implement, and we were able to scale a lot quicker than we did before.
ANDREAS ROETTL CO-FOUNDER, JOURNI
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 15 25 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT SYSTRAN Users really welcomed the language tools introduced onto our Intranet Portal, as shown by the regular increase of the number of requests made. Now thanks to SYSTRAN APIs, we can cater to more business specific applications, expressed, for example, by R&D. SYSTRAN also allows our language resources to be shared, which is a real bonus.
PASCAL MARTINEAU SYSTRAN delivers specialized IT DEPARTMENT, PSA PEUGEOT CITROEN GROUP language solutions for global collaboration, search, eDiscovery, content management, customer It has been an honor working cooperatively with SYSTRAN, the leading enterprise for multi-lingual machine translation. support, e-commerce, and SYSTRAN's solution is currently being effectively utilized in a Big Data Processing system for the Republic of Korea's National Defense and Intelligence Agency, Logistic Management, and Allied Forces Operation. The ever-growing technological skills of localization projects. With the SYSTRAN is an asset to the Republic of Korea's national defense. ability to facilitate communication HEEBYUNG YOON in 155+ language combinations SECRETARY GENERAL/ NEXDEF, NEXTDEFENSE with highly secured and custom-made solutions, SYSTRAN is the leading choice of corporates, Today, thanks to SYSTRAN, we have an operational, easy-to-use translation tool. In addition, defense and security SYSTRAN's customization effort means we benefit from quality translations that accommodate organizations, and language the vocabulary specific to our business. This additional level of working comfort is much service providers. Since its early appreciated by our service technicians. beginnings, SYSTRAN has been SAMUEL NOUILLER pioneering advances in Machine DASSAULT FALCON SERVICE Translation and Natural Language Processing and delivers today a new generation of engines The ability to have access to all relevant business services and information from one site is what leveraging the latest technological Oracle.com is all about. By offering SYSTRAN's foreign language translation services as a portlet innovations from Artificial Neural on Oracle.com, users will be able to easily access and accurately translate foreign language documents to enable real-time multi-lingual dialog all from their business home page. Networks and Deep Learning models. MARK JARVIS CHIEF MARKETING OFFICER, ORACLE GOLD PARTNER
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 16 59 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT SMARTCAT I am a real advocate for Smartcat because there are no better translation platforms to be honest. The difference with Smartcat is that while I have to pay for the translation tools, I don’t have to purchase an account for each person I am going to work with. Regarding the price, it is much more affordable and better quality than other solutions.
Smartcat is a collaborative GLADYS DE CONTRERAS translation ecosystem where TRANSLATING STARS customers and suppliers from around the world can connect and work efficiently. At Smartcat they At each step of the process, we received full support from the smartCAT team, and when any questions or unexpected tasks occurred, their team was ready to respond instantly to solve problems or simply share their expertise. Smartcat allowed us believe that the translation to translate the Weebly website into 13 languages in a very short time frame and to a high standard. Through smartCAT’s industry should be better for solution, we were able to efficiently manage the entire localization process, from sourcing translators and assigning tasks to everyone. They connect linguists, transferring content and integrating automation into the project. companies, and agencies to NICOLÁS OLUCHA SÁNCHEZ LOCALIZATION MANAGER, WEEBLY streamline the translation of any content into every language on demand. Their platform helps you build and manage translation What I really like about Smartcat, and this is my goal for 2020, is how easy they make website translation. Since I learned about the option to connect Smartcat to websites, I’ve translated a few websites and I find it’s an incredible advantage for teams and puts your translation the client because it works automatically. I push the content into the project, and once I finish the translation, it goes back process on autopilot from content into the client website with graphics and text. So, this is a wonderful product. creation to payments. MIKHAL HEFFER FOUNDER, LICHI TRANSLATIONS
On average, our translators are capable of translating 2,500–3,500 words per day. After we integrated Smartcat with Globalese, our numbers grew to 5,000–6,000 words per day and we’re working to boost our translators’ efficiency even further by updating the engine with more human-translated data. This would not be possible without integrating Smartcat and Globalese, which was done easily and didn’t cost us a thing.
ORKUN GENÇOĞLU PROJECT MANAGER, SAYLON
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 17 2021
SUMMER 2021 Translation Management Software Category
SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 18 60 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT CROWDIN Managing translations has never been so simple! Crowdin is so easy to use that we decided to manage all our translations through it. Based on different technologies, our Nuxeo Platform and applications are now translated in around 20 languages thanks to passionate translators. As soon as the translation is ready on Crowdin it’s directly synchronized with our products and I know that if needed I can quickly contact the Crowdin Support team.
MANON LUMEAU Crowdin is a product-based LEAD TECHNICAL WRITER, NUXEO company founded in 2009 and since then stays privately held and self-funded. Crowdin software is a We are long time users of Crowdin. They provide a flexible platform for streamlining localization projects localization management solution with numerous integration options and automation capabilities. As we transition to their enterprise for agile teams. We empower solution, Crowdin support never lets you down when a question arises. They are also great partners as we companies of any shape and size collaborate on enhancements and features. I can't say enough good things about Crowdin! to grow by reaching people who ROY DUVALL HEAD OF TECHNOLOGY, CALENDLY speak different languages. More than a million users from all over the world registered to deliver their websites, mobile apps, As soon as our developers update our app, Crowdin invites our translators to update their translations. They have everything they need at hand with Crowdin's user-friendly webinterface and their changes are collected automatically. games, docs, and other content in Developers incorporate the new translations into our app with the click of a button. My efforts in managing the translations the language of their customers. are limited to clarifying text to translate with a screenshot. Crowdin saves everybody a lot of time and hassle and offers superb support when you need it. That's coming from people working in the customer support industry. Crowdin aims to provide the latest technology solutions that make PATRICK MACKAAIJ MARKETING, WORCADE translation and localization as easy as possible.
With the help of their translation management tool and Crowdin’s extremely responsive and helpful support team, we at Xactware have been able to save countless hours in processing times. All of our language specialists and translation partners are thrilled to be using a product that centralizes communication. We love it!
CASEY GARLAND SENIOR LOCALIZATION SPECIALIST, XACTWARE
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 19 26 Total Customer References VIEW ALL REFERENCES
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ABOUT LILT Lilt's vertically-integrated solution has had huge efficiency gains for ASICS. Now I finally have time to think more strategically about the how localization can help grow our business instead of spending all my time managing vendors.
Lilt builds intelligent software to ALESSANDRA BINAZZI DIRECTOR OF LOCALIZATION, ASICS augment translation for businesses and translators. They combine artificial intelligence with human power to optimize speed, Lilt’s potential to leverage AI and automation to reduce costs at every quality and cost. Lilt is based on stage in the localization value chain is exciting to us. the belief that the future is richer LOÏC DUFRESNE DE VIREL and more exciting if people can HEAD OF LOCALIZATION, INTEL communicate and access information in their own languages. Today, most of the world’s knowledge is encoded in It’s been such a delightful experience working with the Lilt team. The expertise English, and human translation is inside Lilt’s organization is deep and broad, and it’s such a huge value-add to slow and expensive. Lilt’s have that localization knowledge at our fingertips. human-in-the-loop technology KELLY GEORGE improves translation speed by up SENIOR PROGRAM MANAGER, EMERSON COLLECTIVE to 3x and reduces costs by 50% or more. With Lilt, I don't have to worry about anything. They find great linguists, enable them with their technology, and train them based on our feedback - meaning I can spend my time focused on how to better deliver value to Sprinklr and our customers.
CAROLINA FAUSTINO LOCALIZATION LEAD, SPRINKLR
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 20 26 Total Customer References VIEW ALL REFERENCES
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ABOUT LINGOHUB LingoHub helped us scale our translations, right from the same source.
DOMINIK ANGERER CO-FOUNDER, STORYBLOK
LingoHub offers one platform for product owners and translators to build successful work relationships [By] launching our apps on LingoHub, [it] liberates our team enormously; we across the globe. They smoothly can do it faster and in more languages. We are relieved of all the emails and integrate localization into the the tedious back and forth workflows. software development process, MICHAEL HURNAUS while acting as a translation CO-FOUNDER & CEO, TRACTIVE marketplace and payment platform. Vendors benefit from hassle-free, on-demand LingoHub’s integration with GitHub has allowed us to streamline our translation workflow localization to deliver their enormously. We can now bring translators in later in our sprints, freeing us up to focus on applications globally. Translators feature development rather than spending lots of time getting translations into the app. enjoy the most intuitive, RICH HARLEY context-aware work environment. HEAD OF PRODUCT, TRIGGERTRAP
LingoHub brought our translation workflow on the next level and allowed us to collaborate more effectively with our external translators.
THOMAS PEHAM MARKETING MANAGER, USERSNAP
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 21 35 Total Customer References VIEW ALL REFERENCES
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ABOUT LOCALIZE It’s so simple to drop in the Localize code snippet and start translating web pages immediately!
NICOLE HERMOSO PRODUCT MANAGER, SUBMITTABLE
Localize makes it easy to translate your website. By copy and pasting 1 line of code into your website, Translating our application through Localize has been easier than any other solution, including building our own translation tool. Localize provides a GUI that allows us to actively manage our one can launch translated versions content, rather than managing files with strings that can only be handled by developers. of the website or web application. Localize eliminates weeks of SIMON LIND CO-FOUNDER & CPO, PEERGRADE backend development work that is typically required to localize websites. Their platform makes it easy to manage and edit The best thing about Localize is that there's little to no tech required to get a site translations. One can translate translated into another language whereas other solutions in this space require deeper his/her content in-house, or order integration and custom code to translate text strings on a webpage. expert human translations from DANIEL ROSS their network of professional SVP PRODUCT MANAGEMENT, PRODEGE translators.
Localize is a great tool and easy way to add localization to your website. I was able to quickly translate my website in several languages and go live without the help of an engineer!
OLIVER CASASSUS EMEA MARKETING LEAD, FRONT
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 22 34 Total Customer References VIEW ALL REFERENCES
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ABOUT PHRASE Phrase is one of those “just works” apps when it comes to translating an app. Our checkout is now available in 17 languages, but it doesn’t feel in any way heavy to manage all of those translations. Phrase takes away the operational complexity of managing all of the translation files, and we can just get on with building the app.
PAUL CAMPBELL Phrase, a translation management CHIEF EXECUTIVE OFFICER, TITO solution for web and mobile applications. Collaborate with your team, find professional translators We have now designed a process where Phrase allows us to have the content ready on and stay on top of the process. It our sites within 1 minute since the translators add or update their translations. We are offers an online editor for all saving an average of 48 hours on engineering time each time we deploy a new common language file and locale feature. formats including YAML, JSON, ENRIQUE QUILEZ Gettext (.po), Properties, XLIFF, LOCALIZATION MANAGER, LYST Android, iOS, ResX etc. Phrase is an innovative environment for Ruby and Go development in Hamburg. Due to their constant growth, they The response variety that Phrase provides significantly improves the overall are always looking for employees language quality of the tool; it sounds more natural, which makes it much in all fields. more engaging for our customers.
CHRISTIAN WENDROCK-PRECHTL SENIOR VICE PRESIDENT USER INTERFACE, COMDIRECT
Glad we chose PhraseApp! Very personal and friendly experience. Easy to integrate in our existing localization process.
AMY YIN PRODUCT ENGINEER, HIRED
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 23 46 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT TRANSIFEX Transifex Live eliminates system integration headaches you run into when setting up a multilingual site - you drop in some JavaScript and you’re done. It’s like installing Google Analytics. For a content heavy site, Transifex Live makes a lot of sense.
BRIAN MCCONNELL INSIGHTLY
Transifex was founded with the vision to change how products are launched to a global audience. Transifex was crucial to our process in that it provided a centralized, standard Starting as a translation platform location for all of our developers and translators to work on translations. for the open source world, STELLA GARBER Transifex grew to be a leading VP OF MARKETING, TRELLO worldwide localization platform for software products. Transifex helped Dailymotion translate our apps to 20+ languages with a simple and efficient interface. The command-line tool made the integration amazingly fast.
ROMAIN COINTEPAS HEAD OF MOBILE, DAILYMOTION
With Transifex, we’ve been able to significantly reduce turnaround times for translations, enabling us to launch new features and products across all languages at the same time.
DIERK RUNNE GLOBALIZATION SYSTEMS AND INFRASTRUCTURE MANAGER, HUBSPOT
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 24 9 Total Customer References VIEW ALL REFERENCES
Featured Testimonials
ABOUT TRANSLATE.COM Translate.com is for us an easy way to spread the word to our international colleagues – the service is perfect for short press releases as well as our internal content such as newsletter/intranet news and so on.
STEFFI WIBBEKE Translate.com helps companies CORPORATE CONTENT MANAGER, SERVICEPLAN GROUP establish brand presence on a global scale with a focus on personalizing the customer Translate.com’s turnaround time is amazing. Our content translation experience. Their industry process has sped up significantly. expertise enables them to deliver agile solutions while changing the LIIS RISTAL HEAD OF MARKETING, ADCASH future of the global content scene. Translate.com provides the world’s highest quality web-based translation platform using both We operate on multiple foreign markets, and thus our cooperation with Translate.com has been invaluable to us. Through the very intuitive and easy to navigate website, we have always been able to translate all of our communication and professional linguists and content, in an easy and cost effective manner, within a very short time frame. Translate.com has given us the opportunity to innovative artificial intelligence broaden our scope to new markets, and distribute our content to end users we would otherwise never have been able to reach. We were quickly given a representative at Translate.com, who has been very informative and willing to help us technologies. Their solutions overcome challenges with our communication and content distribution plans. enable an acceleration in time to MADS WESTERGAARD market and reduce the localization MARKETING COORDINATOR, ONEPLAY cost at an all time low.
We’ve had fantastic service from Translate.com. Quick turnaround and quality translations for a low cost. The customer portal makes ordering translations fast and easy.
LEE BROOKS DIGITAL MARKETING MANAGER, PRIME CREATIVE MEDIA
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SUMMER 2021 CUSTOMER SUCCESS REPORT Translation Management Software Category 25