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Data Loss Prevention Shines 49 ‘Corrective action’ for IT slacker 6 | Xen backers unite 11 | EMC buys e-discovery 12 A case for flash storage 45 | Where data loss prevention shines 49 THE BUSINESS VALUE OF TECHNOLOGY SEPT. 7, 2009 Hybrid Clouds The right formula’s slowly coming together p.15 Also: Hard data on 12 cloud providers p.37 informationweek.com [PLUS] THE INteRNet OF THINGS A special 16-page handbook A United Business Media Publication® CAN $5.95, US $4.95 p. HB1 Copyright 2009 United Business Media LLC. Important Note: This PDF is provided solely as a reader service. It is not intended for reproduction or public distribution. For article reprints, e-prints and permissions please contact: Wright’s Reprints, 1-877-652-5295 / [email protected] THE BUSINESS VALUE OFC TECHNOLOGYONTENTS Sept.7, 2009 Issue 1,240 2 Links COVER STORY Research And Connect InformationWeek’s Analytics Hybrid Clouds Reports, events, and more 15 Getting your data center to work with public cloud 6 Global CIO services isn’t easy By Bob Evans Virginia puts IT supplier on “corrective action plan”—we What’s In The should all be so lucky! 3377 Public Cloud 8 How 12 vendors are CIO Profiles delivering on infrastructure Availability Is Crucial as a service How good a service is doesn’t matter if customers can’t get to it, says VeriSign’s CTO Oracle Puts 11g On The Grid 11 QuickTakes Oracle upgrades database with VMware Wants It All data center grid features Vendor tries to get more cloud providers to use its software by 13 Google’s Down,Not Out challenging Xen When Gmail went offline, Google kept users informed Beyond The Hypervisor Xen project will unite behind Target:Rimini one open source option for a Oracle files court documents core virtualization suite asking for Rimini information 2 12 EMC Buys Kazeon Healthy And Secure 45 Tech Strategy E-discovery vendor gives EMC a Alliance will certify healthcare The Price Of Flash full range of discovery products IT security products Solid-state storage is fast and green, but step carefully HB1 49 Data Loss Prevention Handbook There’s a DLP tool for most The Internet Of Things enterprise security jobs As networks monitor more and more things, businesses are able to spot new 56 Practical Analysis problems and make better decisions By Greg Shipley Some timeless advice: Build 4 Editorial Contacts 4 Advertiser Index out your risk registries—now informationweek.com Sept.7, 2009 1 Links Resources to Research, Connect, Comment PROTECT []InformationWeek Analytics Take a deep dive with these reports EMPLOYEES E-Health And Those Stimulus Bucks Keeping your company’s infor- mation secure extends beyond Healthcare providers prepare to embrace e-health systems in a bigger way with the help of stimulus money. protecting customer data. Of informationweek.com/alert/hcstimulus the 593 business tech and se- curity pros we surveyed, 92% Meager Raises, Solid Prospects have measures in place to safeguard personally identifi- Raises are notably smaller than a year ago, and the pay shifts track the indus- able employee information. tries and regions hardest hit during this Here’s what else: recession. In all, though, IT careers are looking safer than others in this economic downturn. 55% Have security precau- informationweek.com/salarysurvey2009 tions for their HR database Government IT On The Leading Edge 49% Encrypt sensitive data Software that learns how to schedule your day, super- on laptops and portable storage computing tricks our PCs will soon borrow, and more. We devices take a look at these and other bright ideas coming out of government agencies. 40% Have programs in place informationweek.com/alert/govtinnovation to cut use of Social Security num- bers or other identifiable info Government IT Priorities In A Changing World Find out more in our report, free for a limited time: Federal agency tech chiefs are under the gun to meet strategicsecurity.informationweek.com challenges in tons of initiatives. We polled 300 govern- ment technology pros to see what they’re doing. governmentpriorities.informationweek.com []More InformationWeek Get Some Expert Advice Customer Service 2.0 Your service assurance program must meld innovative InformationWeek Analytics arms business technology deci- tools and techniques to ensure the business gets the sion makers with tools to make smart IT choices using a most bang from every IT buck spent. unique combination of research and best practices informationweek.com/analytic/service2 gleaned from our analysts’ real-world experience. analytics.informationweek.com Fast Remote Application Delivery We asked tech pros about their strategies to boost appli- Can’t Get To The InformationWeek 500? cation performance. Find out what they’re doing. Experience highlights from our annual apmreport.informationweek.com conference, as well as exclusive content pre- sented in a unique virtual environment, on Sept. 23. Learn more and register: [Back—And Better Than Ever ] techweb.com/iwk500-virtual Because the needs of IT are changing, Network Build A Smarter Enterprise Computing is changing, providing you with more Attend a Webcast on optimizing business performance, networking— NNetworketwork featuring James Surowiecki, author of the best-selling The and now data C Wisdom Of Crowds. It happens Sept. 16. Register at: and storage— For IT, By IT informationweek.com/1240/optimize content in one place and giving you a holistic view of the technology that impacts the network. s Let The News Find You e g a m Check out the new Web site starting Sept. 8. i Get the news topics you follow delivered to your in-box. r e t i p networkcomputing.com informationweek.com/getalerts u J 2 Sept.7, 2009 informationweek.com Print, Online, Newsletters, Events, Research John Siefert Senior VP and Publisher,InformationWeek Business Technology ADVISORY BOARD Randall Mott Sr.Executive VP and Network,[email protected] 949-223-3642 Dave Bent Senior VP and CIO, CIO, Hewlett-Packard Bob Evans Senior VP and Global CIO Dir., [email protected] 412-661-3091 United Stationers Jeffrey Neville CIO, Eastern Rob Preston VP and Editor In Chief, [email protected] 516-562-5692 Robert Carter Executive VP and Mountain Sports John Foley Editor, [email protected] 516-562-7189 CIO, FedEx Denis O’Leary Former Executive VP, Michael Cuddy VP and CIO, Chris Murphy Editor, [email protected] 414-906-5331 Chase.com Art Wittmann Editor, [email protected] 408-416-3227 Toromont Industries C.K. 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