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Suggested alternative routes during disruption

When Great Northern services from this station are subject to unplanned disruption, we have Issued Date: arranged for your ticket to be accepted as indicated below to get you to your destination May 2018

Suggested alternative route details from Stevenage Great Northern ticket holders To: Suggested routes:

Bus 100 or 101 from stop N to Luton station, train to St Bus 80, 100, 101, 386 or 635 from stop N to Hitchin Town Centre (bus 80, Hitchin Pancras International, line to , then bus W3 or 184 or 386 and 635 also serve Hitchin station) walk 10 minutes to Alexandra Palace Bus 100 or 101 from stop N to Luton station, Thameslink train to London Bus 80, 100, 101, 386 or 635 from stop N to Hitchin Town Centre, then bus Hornsey St Pancras International, Piccadilly line to Turnpike Lane, then bus 41 to Arlesey 72 (Mondays to Saturdays only) to Arlesey Hornsey Bus 55 or 386 from stop N to Letchworth Garden City station, then bus Bus 100 or 101 from stop N to Luton station, Thameslink train to Three Ashwell & Morden Horsham 90/91 (limited service) to Ashwell & Morden station Bridges, then Southern train to Horsham Bus 386 from stop N to Baldock, OR bus 55 to Letchworth Garden City, There are no practical public transport alternatives to this destination. If Baldock then bus 90, 91 or 98 to Baldock we are unable to run trains, we will do our best to run replacement buses, Huntingdon There are no practical public transport alternatives to this destination. If however there may be a long wait. If you are able to, we advise you to we are unable to run trains, we will do our best to run replacement buses, make your own way to an alternative station Bayford however there may be a long wait. If you are able to, we advise you to There are no practical public transport alternatives to this destination. If make your own way to an alternative station we are unable to run trains, we will do our best to run replacement buses, King's Lynn Bus 80, 100, 101, 386 or 635 from stop N to Hitchin Town Centre, then bus however there may be a long wait. If you are able to, we advise you to Biggleswade 188 or 190 (Mondays to Saturdays only) to Biggleswade make your own way to an alternative station Bus 301 from stop M, or bus 44, 45, 300 or 301 from bus station to Bus 100 or 101 from stop N to Luton station, Thameslink train to London Knebworth Bowes Park St Pancras International, then Piccadilly line to (for Bowes Knebworth Park) Letchworth Garden City Bus 55 or 386 from stop N to Letchworth Garden City Bus 100 or 101 from stop N to Luton station, then Thameslink train to Brighton Bus 100 or 101 from stop N to Luton station, Thameslink train to London Brighton London Blackfriars There are no practical public transport alternatives to this destination. If Blackfriars we are unable to run trains, we will do our best to run replacement buses, Bus 100 or 101 from stop N to Luton station, Thameslink train to London Cambridge London Bridge however there may be a long wait. If you are able to, we advise you to Bridge make your own way to an alternative station Bus 100 or 101 from stop N to Luton station, then Thameslink train to London King's Cross There are no practical public transport alternatives to this destination. If London St Pancras International (for London King's Cross) we are unable to run trains, we will do our best to run replacement buses, Cambridge North London St Pancras Bus 100 or 101 from stop N to Luton station, then Thameslink train to however there may be a long wait. If you are able to, we advise you to International London St Pancras International make your own way to an alternative station There are no practical public transport alternatives to this destination. If Bus 100 or 101 from stop N to Luton station, then Thameslink train to City we are unable to run trains, we will do our best to run replacement buses, City Thameslink Meldreth Thameslink however there may be a long wait. If you are able to, we advise you to Bus 100 or 101 from stop N to Luton station, Thameslink train to Three make your own way to an alternative station Crawley Bridges, then Southern train or local buses to Crawley Bus 100 or 101 from stop N to Luton station, Thameslink train to London Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Moorgate St Pancras International, then Circle, & City, Metropolitan or Crews Hill Pancras International, Piccadilly line to Oakwood, then bus 121, 307 or 377 to Moorgate to Enfield, then bus W10 or take a taxi to Crews Hill Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Old Street Bus 300, 301* or 635* from the bus station to Hatfield (The Galleria), bus Pancras International, then Northern line to Old Street 610 to Potters Bar, then bus 242 to Cuffley (or bus 242 on Sundays from Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Cuffley Hatfield direct to Cuffley), OR bus 100 or 101 from stop N to Luton station, Palmers Green Pancras International, Piccadilly line to Southgate, then bus W6 to Palmers Thameslink train to St Albans City, bus 84 to Potters Bar station, then bus Green 242 to Cuffley (* most journeys also pick up at stop M opposite this station) There are no practical transport alternatives to this destination. If we are Bus 100 or 101 from stop N to Luton station, Thameslink train to London unable to run trains, we will do our best to run replacement buses, however Peterborough Drayton Park St Pancras International, Piccadilly line to Arsenal, then walk 10 minutes there may be a long wait. If you are able to, we advise you to make your to Drayton Park own way to an alternative station Bus 100 or 101 from stop N to Luton station, then Thameslink train to East East Croydon Bus 301 or 635 from stop M, OR bus 300, 301 or 635 from bus station to Croydon Hatfield (The Galleria), bus 610 or 242 (Sundays) to Potters Bar station, OR Potters Bar There are no practical public transport alternatives to this destination. If bus 100 or 101 from stop N to Luton station, Thameslink train to St Albans we are unable to run trains, we will do our best to run replacement buses, City, then bus 84 to Potters Bar station Ely however there may be a long wait. If you are able to, we advise you to Bus 100 or 101 from stop N to Luton station, Thameslink train to East Redhill make your own way to an alternative station Croydon, then Southern or Thameslink train to Redhill There are no practical public transport alternatives to this destination. If There are no practical public transport alternatives to this destination. If we are unable to run trains, we will do our best to run replacement buses, we are unable to run trains, we will do our best to run replacement buses, Enfield Chase Royston however there may be a long wait. If you are able to, we advise you to however there may be a long wait. If you are able to, we advise you to make your own way to an alternative station make your own way to an alternative station Bus 100 or 101 from stop N to Luton station, Thameslink train to London There are no practical public transport alternatives to this destination. If Essex Road St Pancras International, Piccadilly line to , then bus 271 or we are unable to run trains, we will do our best to run replacement buses, St Neots walk 15 minutes to Essex Road however there may be a long wait. If you are able to, we advise you to Bus 100 or 101 from stop N to Luton station, then Thameslink train to make your own way to an alternative station Farringdon Farringdon Bus 80, 100, 101, 386 or 635 from stop N to Hitchin Town Centre, then bus Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Sandy 188 or 190 (Mondays to Saturdays only) to Sandy (you may also change at Finsbury Park Pancras International, Piccadilly or to Finsbury Park Biggleswade for bus 73 for a quicker journey time to Sandy) There are no practical public transport alternatives to this destination. If There are no practical public transport alternatives to this destination. If we are unable to run trains, we will do our best to run replacement buses, we are unable to run trains, we will do our best to run replacement buses, Foxton Shepreth however there may be a long wait. If you are able to, we advise you to however there may be a long wait. If you are able to, we advise you to make your own way to an alternative station make your own way to an alternative station Bus 100 or 101 from stop N to Luton station, Thameslink train to Gatwick Bus 100 or 101 from stop N to Luton station, then Thameslink train to Three Three Bridges Airport Bridges Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Watton-at-Stone Bus 383 or 390 from the bus station to Watton-at-Stone Gordon Hill Pancras International, Piccadilly line to Oakwood, then bus 121, 307 or 377 to Enfield, then bus W9 or take a taxi to Crews Hill Bus 301 from stop M, OR bus 300 or 301 from bus station to Welwyn Welwyn Garden City Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Garden City Grange Park Pancras International, Piccadilly line to Southgate, then bus W9 to Grange Bus 301 from stop M, OR bus 300 or 301 from bus station to Welwyn North Welwyn North Park (alight bus at Digswell Bessemer Road) Bus 100 or 101 from stop N to Luton station, Thameslink train to London Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Pancras International, Piccadilly line to Manor House, bus 29 or 141 or St Pancras International, Piccadilly line to Southgate, then bus W9 to walk 10 minutes to Harringay Winchmore Hill Bus 301 or 635 from stop M or bus 300, 301 or 635 from the bus station to Hatfield Hatfield, OR bus 100 or 101 from stop N to Luton station, Thameslink train to St Albans City, then bus 300, 301, 602 or 724 to Hatfield Bus 100 or 101 from stop N to Luton station, Thameslink train to Haywards Haywards Heath Heath Bus 390 from the bus station to Hertford North station (also serves Hertford Hertford North town centre) Bus 100 or 101 from stop N to Luton station, Thameslink train to London St Highbury & Islington Pancras International, then Victoria line to Highbury & Islington Bus Stop Locations

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Other than those bus routes shown below you may have to buy a bus ticket and apply for a Did you know about this disruption before you got to the station? refund Become one of the thousands of people every month who get the latest information from our website The routes listed above are only suggestions. Your ticket will also be accepted on services greatnorthernrail.com/travel-information/plan-your-journey/live-departures-and-arrivals of the following operators to get to your destination: Further information and contacts Trains: Buses: Journeys via alternative routes may take longer than your normal journey or operate only at certain times. Further information will be available from the sources below: - Cross Country - Arriva 100 & 101 between Stevenage & Luton - East Midlands Trains - Arriva 300 & 301 between Hatfield & St Albans - Greater Anglia - Arriva 724 between Hatfield & Watford via Rail services: Tube and London bus: Bus services outside of London: - St Albans Enquiries Traveline - - London Buses on all appropriate routes within the Online Online Online - Thameslink Transport for London boundary nationalrail.co.uk tfl.gov.uk traveline.info - Metroline 84 between Potters Bar & St Albans By telephone By telephone By telephone - Metroline 242 between Potters Bar & Cuffley 03457 48 49 50 0343 222 1234 0871 200 22 33 - Uno 601 between Hatfield & Elstree via St Albans - Uno 602 between Hatfield & Watford High Street via St Albans Delay Repay If your journey on Great Northern was delayed by 15 minutes or more, you can claim for Journeys via alternative routes may take longer than your normal journey or only operate compensation through the Delay Repay scheme. at certain times. For rail journeys please check greatnorthernrail.com or with National Rail Enquiries on 03457 48 49 50 and for all bus journeys with Traveline on 0871 200 22 33 To claim, pick up a Delay Repay leaflet or fill in the online form at greatnorthernrail.com/delayrepay We have made every effort to ensure the information above was correct at the time of printing. However information including bus numbers/routes may be altered by third parties without prior notice.