GUEST-INFORMATION GÄSTE-INFORMATION Dear
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W elcome! GUEST-INFORMATION GÄSTE-INFORMATION Dear although our roots are in Chemnitz, we feel at home in the world. GFor u many e years st we have s successfully , united both poles under the roof of the Hotel an der Oper. We rely on the best quality from the region and service at the highest level in order to make your stay in our house as pleasant as possible. In the future we will continue to develop what has been tried and tested based on your feedback and grow with your demands. Hotel an der Oper 3 First Class gastronomy 4-7 Service times of our house 8 Behavior in case of fire 9 All answers from A to Z 10-14 Welcome in Chemnitz 15-17 Recommendations for your stay 18-24 Our arrangements 25 2 HOTEL AN DER OPER Our hotel is situated in a very central location not far away from the train station. On the outskirts of a former GDR street, but in the interior a design temple with the latest technical equipment in all areas. The living room in Chemnitz, just opposite the famous opera in the corresponding square, makes the house extremely attractive. ROOMS Feel at home in the bright, spacious rooms – whether you are traveling for business or traveling on a cultural trip. MEETINGS & SEMINARS On 400 m², meetings and business events for up to 300 people can be professionally performed. A total of 8 flexibly usable rooms are avai- lable with modern conference technology and designer furniture (VITRA). 3 Fi r st C l a s s G a st r o n o m y WITH OUR CULINARY TRIANGLE, WE FULFIL THE HIGHEST DEMANDS. LET YOURSELF BE PAMPERED BY OUR SERVICE AND EXPERIENCE RELAXING HOURS IN OUR RESTAURANT SCALA, OUR BAR MOZART AND THE CAFÉ MOSKAU. 4 Our restaurant SCALA, with a direct view of the theatre square with the opera house, offers you balanced and international top cuisine. We supplement our menu with changing and seasonal offers. Based our model the opera house “Teatro alla Scala”, our menu promises great plea- sure from the first to the last act. Inspired by influences from time and world, the team around chef Carlos Prautzsch spoils you with new culinary delights. Enjoy good food and fine wines in a stimu- lating atmosphere and glamorous setting. Spend pleasant hours in our restaurant Scala thanks to the attentive service. You can find all current offers on www.scala-chemnitz.de 5 Our extravagant bar for night owls is located in the heart of the city. It is a popular meeting place for hotel guests and business people from the region with a view of Chemnitz’s main cultural artery. Spacious and equipped with cozy sitting areas, the bar offers cocktails for the highest demands. The selection of over 190 high-quality whiskeys is unparalleled in the region. Our bartenders assist the guests with their humorous appearance and conjure up every liquid treat with a lot of creativity and dedication. For connoisseurs, we offer a variety of cigars from all over the world in our Smoker’s Lounge. You can find all current offers on www.mozartbar-chemnitz.de 6 Located in the cultural heart of the city and with the most beautiful view the historical city has to offer, Café Moskau has been a fixture in Chemnitz’s gastronomic landscape for decades. A house with tradition that has been a meeting point for everyone in Chemnitz since the middle of the last century. Most of the night owls associate the Café Moskau with a game of billiards: At 30 tables you can practice an artful handling of cues and balls or compete against each other. In addition, we seduce your palate with a large selection of different cocktails and delicious dishes. In our menu we combine the tried and tested and new creations – from ragout fin from the era of the “Inter- hotel Moskau” to creations, like the deli- cious hot dog for vegetarians. Changing monthly specials and seasonal delicacies round off our culinary offer. You can find all current offers on www.moskau-chemnitz.de 7 SERVICE TIMES OF OUR HOUSE RECEPTION RESTAURANT SCALA Breakfast Our reception is staffed Mon - Fri 06:00 a.m. - 10:00 a.m. Sat & Sun 07:00 a.m. - 11:00 a.m. 24 hours a day. Lunch Mon - Sun 11:30 a.m. - 02:00 p.m. Check In: from 3 p.m. (early Check In is possible) Coffee & Cake Mon - Sun 02:00 p.m. - 05:00 p.m. Check Out: Dinner Mon - Sun 05:00 p.m. - 10:30 p.m. until 12 p.m. / noon BAR MOZART Mon - Sun 05:00 p.m. - 01:00 a.m. CAFE MOSKAU Mon Closed Tue - Thu 05:00 p.m. - 01:00 a.m. Fri - Sat 05:00 p.m. - 02:00 a.m. Sun Closing day (except for brunch) 8 IMPORTANT PHONE NUMBERS In-house Numbers Reception 100 Front Office Manager 101 Restaurant SCALA 106 Bar MOZART 107 CAFÉ MOSKAU 180 Please always preselect: 0 to get an outside line Medical on-call service 116 117 Police / Emergency call 110 Fire Department / rescue service 112 directory enquiries 0371 19292 Pharmacies on duty 0800 0022833 Clinic Chemnitz GmbH 0371 3330 Free telephone counselling 0800 1110111 BEHAVIOUR IN CASE OF EMERGENCY If possible, please call the reception on the telephone number 100. BEHAVIOUR IN CASE OF FIRE In case of a fire, if possible, please call the reception on the tele- phone number 100. Keep windows and doors closed. Find out about the escape routes using the map near your room door and leave the hotel using the designated escape route. The Meeting point is the hotel forecourt with the driveway. Please make sure to keep the escape routes clear. 9 Additional blanket If you would like an additional blanket, please contact the reception. Allergy-friendly If you want allergy-friendly bed linen, please contact the A bed linen reception. Arrival Your room is available from 2 p.m. (Early Check In depending on availability) ATM Postbank Chemnitz, Straße der Nationen 2 - 4, 09111 Chemnitz Santander Consumer Bank, Carolastraße 1, 09111 Chemnitz Sparkasse, Brückenstraße 6, 09111 Chemnitz Baby equipment We can provide you with the following items for your baby free of charge: cot, kettle, high chair, bottle / food warmer, changing mat and baby monitor. B Babysitter We would be happy to provide you with a reliable supervisor. Bar Mozart Enjoy delicious cocktails and a wide range of whisky’s in our hotel bar at the ground floor next to the restaurant SCALA. The Café Moskau, with a unique view, is located in the outbuilding. Bathrobe Please ask for bathrobes at the reception. Bathroom stool If you would like a bathroom stool, please contact the reception. Change of towels If you would like to re-use your towel, please place it back on the (daily on request) heating. If you would like a fresh towel every day, place the used towel on the ground, in the shower C or bath. Car Rental Buchbinder & Global Rent A Car: Mauerstraße 2, 09111 Chemnitz Phone: 0371 - 45 04 69 10 Sixt, Bahnhofstraße 1, 09111 Chemnitz Phone: 0180 62 60 250 Chemnitz You will find all information about Chemnitz at: www.chemnitz.de Church service For more information on religious communities and dates, please contact the reception. Cleaning We are happy to take your laundry from Monday to Friday at the reception and we will clean it for a fee. If you hand in your clothes by 08:30 a.m., you will get them on the same day, otherwise the next day. Credit Cards We except every current credit card. 10 Departure Your room is available till 11 a.m. (Late-Checkout is possible and is depending on availability). If you would like to stay longer please contact our reception staff. D Distances Central station: 200 metres Dresden Airport: 80 kilometres Leipzig/Halle Airport: 112 kilometres Highways: 5 kilometres City centre: 500 metres Doctor You can reach the medical on-call service on the number 116 117 Emergency In case of emergencies of any kind, please notify our reception immediately via telephone hotkey or the 100. Electrical 220 V E connections Extension cable Upon request, you can get an extension cable at the front desk. Fax You can reach the hotel via Fax on the number 0371670606. If you would like to send a fax yourself, please contact the recep- tion. F Fire/Escape route You can get outside via the stairs from every floor. Please note the signs for the escape routes. Flowers You can order flowers at the reception at all times. So that flo- wers stay fresh, we are happy to provide you the flower vases Golf The Golf Club Chemnitz is located on the outskirts in Klaffenbach. All the information about the Club you will find on G www.golfclub-chemnitz.de Hair-Stylist Brockmann & Knoedler – Theaterplatz 4, 09111 Chemnitz Tel. 0371 459 048 07 H Friseur SHOWROOM – Carolastr. 2, 09111 Chemnitz Tel. 0371 335 87 97 Hotel Manager You can always reach the hotel manager and his deputy at the reception. Hygiene products You can get various hygiene articles at the reception (e.g. too- thbrush, toothpaste, disposable razors and bath / shower gel) 11 Internet access Wi-Fi is free in the whole hotel. You can find the access data on your room card or at the reception. Internet device You can borrow our laptop from reception. I Internet-Terminal A computer with internet access is available free of charge in the hotel lobby.