Together for a better future Annual Report 2012

1 Annual Report 2012

2 Letter from Luis Villarroya, Vice-President & CEO 4

Governing Bodies 7

Spain Transport 9

Water and Environment 21

Building, Energy and Industry 31

Information Technology 39

Health 45

International

Europe 51

Asia 69

America 75

Africa 80

Corporate Responsibility 82

3 Annual Report 2012

Letter from Luis Villarroya Vice-President & CEO

In an extremely difficult business environment, everything we have achieved has come as a result of great effort. I have faith in our ability to continue growing geographically and to generate value for our clients and a future for our employees

The market for the Spanish engi- Eptisa´s income was consolidated ges that we have faced with firmness neering sector, linked for so long to at 135 million Euros, over 66% of and commitment. The results allow investment in infrastructure projects, which was in international projects. us to look to the future and maintain fell by 85% between 2011 and 2012; Our backlog at the end of the year domestic sales according to ’s this is to say from a market of 3,500 totaled 181 million Euros, of which new economic situation. million Euros to one that barely rea- 78% were outside Spain. The num- ched 500 million Euros. Therefore, ber of employees was 2,000, of One of our internationalization stra- we are facing a very complicated which 900 were working in our inter- tegies is to collaborate with other and painful situation where there national offices. Spanish companies in prospecting is the option of disappearing in the and developing international mar- absence of projects in the domestic The data shows that in Eptisa we kets. In 2012, Spanish concessionai- market, or of changing fast and loo- have been and remain bold, and we res and constructors achieved more king for projects abroad, where com- have taken the only possible way than 25,000 million Euros in interna- petition from foreign firms, financially out: to internationalize our activities tional construction projects. We are stronger and with extensive interna- and to export our services. The new working with OHL in the Marmaray tional experience, is usually fierce. environment requires internal chan- Project in Istanbul. The Marmaray

4 Letter from Luis Villarroya

Project is one of the largest rail in- engineering services. We are the- has been the export of our technolo- frastructure projects in the world to- refore able to offer integral solutions gical products and services as is the day and consists of the development covering from the management of case of our participation in projects of the rail-line connections between water resources to turnkey projects in Costa Rica, Georgia, India and the Asian and European side of Is- in supply and treatment infrastructu- the recent contract of the GIS Sys- tanbul, including the construction of res. tem of the Water Company of Lima an undersea tunnel in the Bospho- in Peru. rus Strait. Despite the decrease of investment in the transport sector in Spain, this The building, energy and industrial This new scenario is gradually impli- sector still represents 25% of our sectors represent 16% of our activi- cating the Spanish industrial sector. income thanks to international pro- ty. In spite of the serious crisis in the Other Spanish companies from the jects. Our experience in Spain in real estate and industrial sectors in energy, water or industrial sectors the road and rail sectors has helped Spain, we continue to work on de- resort to Spanish engineering to pro- support us in the new international sign and supervision projects of uni- cure their services in the countries projects achieved throughout 2012, que and industrial buildings of high where these companies are present. especially in Turkey, the Balkans technological value. In the industrial Eptisa collaborates with companies and the Caucasus. sector we have supported our clients such as Iberdrola, Endesa and Air- in their projects in China. bus in their international projects. To the technical quality of our em- ployees in the design and works Renewable energy is a growing Our geographical expansion plan supervision services of transport sector in emerging markets. Spa- has resulted in a permanent esta- infrastructure projects, we have nish companies are world leaders in blishment in more than 15 coun- added our experience in geotech- this field. This year we have taken tries. This has allowed us to keep nical studies and pavement design. part in national investment plans in close to the local markets in order Our long history of developing road Kazakhstan, the Balkans and the to manage projects and tenders in infrastructure projects in Spain has Caucasus. Our local and technical direct competition with local compa- enabled the export of our know-how knowledge is an opportunity for busi- nies. We have gained a knowledge in geotechnics, pavements, tunnels ness development in the renewable of the market that can be exploited and hydrogeology services to inter- energy industry. by other Spanish companies from national projects. the industry or services sectors. We The health sector has grown to have become a reference company In Spain, we work for ADIF on the represent 8% of our activity. Our in the market of Eastern Europe, the major High-Speed railway lines in centers maintain year-round occu- Caucasus, Central Asia, Turkey; In- Galicia and the Basque Country, pancy of nearly 95%, despite the dia and Central America. providing engineering and quality government’s freezing of new public- control services. In the road sec- private places. The excellent thera- Market activity tor we have brought together our peutic and management work of our knowledge of road surfaces and GIS team has positioned us as one of the The efficient management of natural tools to offer a unique technological companies with the best reputation resources is the biggest challenge solution for road maintenance. in the area of treatment of mental that the new generations have to health. This has meant an increase face, especially in view of overpo- In 2012, the information technology in the number of private clients. But pulation. Water is basic to the deve- activity reached 12% of the total. what I am really proud of is the work lopment of society. Our services in Despite the slowdown in new inves- carried out with patients in any and this sector aim to improve people´s tment in technology by the Spanish all of our Casta Centers. access to drinking water and quality Public Administration business has of life as well as to protect the envi- remained stable. The key to growth ronment.

The water and environment sector grew in 2012 to reach 28% of the company’s activity. Apart from the projects in Spain, we have conso- lidated our position in Europe, and this has allowed us to strengthen our position in projects in Central Asia, India and Peru. We have added te- chnological solutions based on SIG and SCADA tools to our traditional

5 Annual Report 2012

The R&D work in this sector started ties. For several months we ranked three years ago is already showing first among European companies We continue in our results and is becoming one of the that take part in European Commis- main activities of Casta Health. In sion programs, and we were one of efforts to improve addition to the three projects already the top Spanish companies consul- underway, in 2012 we have embar- ting for the World Bank. our know-how, create ked on a fourth with the financial support of the Centre for Industrial In development cooperation, which customer value and Technological Development to study represents 11% of our business, we biomarkers to improve clinical ma- continue to work with the European innovate to improve nagement and the future application Union in monitoring projects in Latin of personalized medicine. America, Cuba, the Caribbean, the wellbeing Pacific and Africa. And in 2012 we During 2012 we have been deve- not only increased our presence in loping consultancy work for pu- development projects in North Africa blic health projects. The National and Mozambique but also conso- Drugs Plan has entrusted Casta lidated our position in ongoing pro- with the study on “Portfolio of Ba- jects in Central America. sic Services on Drug Addictions”. The assignment consisted of the Corporate Social Responsibility development of a properly structu- red portfolio supported by scientific We are aware of the role of our evidence and valued according to company in the development of so- uniform parameters together with ciety and the influence of produc- other services. tion activities on the environment in which we operate. This is why we From national to multinational are working on an action plan that company includes environmental and social sustainability within our activity. International activity has grown stea- dily over the last three years as a re- We have renewed the SA8000 cer- sult of a development plan that stret- tification that guarantees internatio- ches to the year 2015. nal requirements of corporate so- cial responsibility relating to human The key factor in development is a rights and working conditions. geographical expansion plan. 2012 has seen our presence in 38 coun- As a result of our work with the tries expand to 42. International Adecco Foundation, we successfu- bidding has been concentrated in lly maintain the Family Plan started Europe, mainly in Eastern Europe two years ago to support emplo- and the Caucasus, but the enginee- yees with disabled family mem- ring sector is expanding in Central bers. Asia, Africa and the Middle East. The only sure way of creating va- The permanent delegations have lue for our clients is R&D. In engi- grown as a result of their proximity to neering we are doing research on local markets permitting a better ma- photocatalytic pavements and a nagement of tenders and projects, revolutionary monitoring system the exploitation of the knowledge that enables the assessment of the gained from successfully completed pathological state of different sur- projects, and the prioritization of ser- faces. In a collaborative effort, the vices in order to obtain the objective information technology and the en- of the projects. gineering activities have developed an IT solution for the management Also in 2012 we strengthened our and inventory of roads that includes position in projects financed by the a module for road surface mana- European Commission, the World gement. Both projects optimize the Bank, the Asian Development Bank management and maintenance of and other multilateral financial enti- infrastructures.

6 Governing Bodies

Governing Bodies

Boards of Advisory Management Directors Committee Committee

Ángel Corcóstegui Guraya Juan Manuel Eguiagaray Ucelay Javier Andreu President Martín Eyries Valmaseda Ignasi Cantarell Taxonera Luis Villarroya Alonso Vice-President & CEO Rafael Miranda Robredo Ángel Catena Asúnsolo Ángel Catena Asúnsolo Pedro Pérez Fernández Gonzalo García Alonso Iñaki Echave Larrañaga Ignacio Santillana del Barrio Felipe García Berrio Felipe García Berrio Olga Ginés Ferrero Enrique Leyva Pérez Gerardo Roiz de la Parra João Luis Ármalho de Carvalho Alfonso Rubio Barroso Talone José Manuel Sampedro Quijano Javier Sanz Urbina Luis Villarroya Alonso

7 Annual Report 2012

8 Spain | Transport

Spain

Transport

Throughout the year 2012, there Galtzaraborda of the metro line In geotechnical monitoring and has been a decline in investment Donostialdea. The section is in the auscultation services we have in Transport Infrastructure projects. line Lasarte Oria-Donostia–Hen- worked in the construction works Eptisa has continued offering servi- daia between the future station of of the cut and cover tunnel of Ante- ces in engineering and information Altza and the present one of Galt- quera, part of the Antequera–Peña systems to improve mobility by road, zaraborda. de los Enamorados section of the railway, ports and airports, always high-speed railway line. We carried paying the highest attention to tech- During last year, we have worked in out the auscultation on the railway nical quality, economic optimization, High-Speed Railway lines projects, bury works in Langreo (Asturias), in safety in construction and opera- providing technical assistance to su- Barcelona on the Paseo de Gracia tions, the functionality of the opera- pervise the construction works, as station works, and in the Basque tion and the utmost respect for the well as quality control of the cons- Country on the Albertia Tunnel cons- environment. truction materials. truction works.

In the Railway sector, Eptisa pro- In the Basque Country we were In the field of Hydrogeology, we vides services in design, technical awarded technical assistance for work for ADIF, the Spanish Rai- assistance, quality control and mo- the control and supervision of the lway Infrastructures Authority, doing nitoring. platform construction on the section hydro-geological surveys of high- Elorrio-Atxondo of and the section speed railway infrastructures. Spe- In the Canary Islands we are working Hernialde- of the New Rai- cifically we are providing technical for Gran Canaria Railway Authority lway Network in the region of Gui- assistance in drafting the hydro-geo- in the basic and detailed design of puzkoa. In Galicia we are working logical study of the North-Northwest the platform of the railway line bet- on the technical assistance for the high speed railway corridor in the ween Las Palmas de Gran Canaria supervision of the platform cons- Burgos-Vitoria section. The aim of and Maspalomas, Section: El Berriel truction on the section Portocam- the project is to provide basic infor- (Barranco Hondo) – Playa del Inglés. ba-Cerdedelo. And finally, in the mation on the hydro-geological as- Levante region, we supervise the pects of the section for drafting the In the Basque Country, Euskal construction works of the new high- detailed designs. Trenbide Sarea (ETS) awarded Ep- speed railway line in the section: tisa a new contract for drafting the Encina-Játiva. Phase I. Subsection: In the Vitoria–Bilbao-Donostia line detailed design of the section Altza- Encina -Mogente. we are working in the monitoring

9 Annual Report 2012

Hydrogeology

and the hydro-geological survey of phase with consultancy services on In the field of technical assistan- the Udalaitz massif for the section road safety issues. ce to construction management, Mondragón-Elorrio. The study aims we are working on the construction to improve the hydro-geological in- For the General Directorate of works for the GI-632 Bypass; sec- formation of the section, so as to Roads of the Madrid Region, we un- tion - in the provin- establish the effects that the route derline the work done in the Road ce of Guipuzkoa. of the tunnel that goes through the Safety Study Contract for the period western sector of the Udalaitz limes- July 2012–July 2014. Thanks our network of accredited tone massif for over 3,260 meters, laboratories, we were able to res- could have on the operation and Likewise, we continue with the dra- pond the needs of our customers in resources of the aquifer and its cu- fting of the feasibility study in ac- the country and to work on quality rrent exploitation. cordance with the Spanish Law control, industrial safety in road 30/2007 and the environmental im- construction projects. In the field of Urban Transport, we pact assessment of the extension of were awarded the contract for draf- the AP-36 highway, Ocaña-La Roda In the year 2012, the public com- ting the detailed design of the sec- to Chinchilla for the General Roads pany Bizkaiako Hegoaldeko Akzesi- tion Etxebarri-Ariz to the Galdakao Directorate of the Ministry of Public bilitatea (INTERBIAK) has awarded Hospital from Basauri of the line 5 of Works. to Eptisa two new contracts for the the metro of Bilbao. quality control of the construction Eptisa, which currently holds the Vi- works on the two main cross roads In the area of Freight Transport, we ce-Presidency of the Iberian Photo- in Bizkaia, the Bermeo´s realign- are working with the General Direc- catalysis Association, has assessed ment (3,00 Km) and the section torate of Railways in the preliminary the Municipal Housing Company of Amorebieta-Muxika (3,46 Km), that design of the new southern railway the City of Madrid for the construc- are currently under construction. access to the Port of Castellon. tion of a decontaminant pavement and of a photo-catalytic island (a In Castilla y León Eptisa has carried Throughout 2012, on Roads, we result of the application of several out the quality control of the quality have worked both for the Spain’s decontaminant products on pave- assurance plan of the construction National and Regional Govern- ments and buildings in a localized of the CN-630 road for the section ments, offering our engineering area) in the Eco-neighborhood of La León Cembranos. services that cover from planning Rosilla in Vallecas, Madrid. stages, with feasibility studies and In Galicia, we did the quality control of informative studies, through the Through the use of these types of te- the construction materials, carrying design phase (layout and detailed chnical innovation, we aim to work out the relevant laboratory tests and designs), the construction phase, with local governments to improve air on-site tests for the section Palas during which we provide technical quality, with the aim of reducing the (West) junction-Guntín junction and assistance and works supervision, adverse effects of pollution (especia- the section Lavacolla-Arzua West and finishing with the operations lly NOx gases) on people’s health. of the Highway A-54 in Lugo. In the

10 España | Infraestructura del Transporte

- Quality Control in the construction of - Quality Control Plan of the construction Arzua-Lavacolla Section of the A-54, Lugo works of the Leon-Cembranos section CN630

Highway A-8 in the section Careira- development of ROMA: the techno- chnology with GPS. Lindín and section: Lindín-Mondo- logical solution for the inventory and ñedo, Eptisa has done the quality maintenance of road infrastructures. ROMA (Road Management System) control of the constructions materials is the most comprehensive techno- that included the relevant laboratory Eptisa has made available to its logical solution for the treatment and tests and on-site tests. customers a revolutionary high per- professional management of the formance monitoring system that information related to linear infras- In Research and Development makes it possible to evaluate the tructures due to its advanced visua- (R+D), Eptisa is working on a new condition of the surface. This equi- lization, edition, consulting, and ma- pathological monitoring system of pment is based on multi-frequency nagement and information analysis surfaces and pavements and the geophysical, multi-dimensional te- capabilities.

TECHNICAL ASSISTANCE FOR THE CONTROL AND WORKS SUPERVISION OF THE SECTION HERNIALDE- ZIZURKIL OF THE NEW RAILWAY NETWORK OF THE BASQUE COUNTRY The section Hernialde-Zizurkil, with a construction budget of 169,011,341.70 € and an execution period of 42 months, is 5,870 meters long, of which 5,149 meters (88 %) are in tunnel, 498 meters on a via- duct, and 223 meters on an embankment. The route starts in the north entrance of the Montezkue tunnel, part of the section Tolosa-Hernialde. Among the most important elements include the Hemialde viaduct, of 25 meters in length; the Tunnel, of 1,397 metes; the viaduct, of 69 meters; the Tunnel of 2,065 meters; the through tunnel of Ugarte of 268 meters; the Asteasu viaduct of 404 meters; and the Zizurkil Tunnel of 879 meters.

TECHNICAL ASSISTANCE FOR THE CONTROL AND SUPERVISION OF THE PLATFORM CONSTRUCTION WORKS OFTHE SECTION ELORRIO-ATXONDO OF THE HIGH-SPEED RAILWAY LINE VITORIA/GASTEIZ-BILBAO-DONOSTIA/SAN SEBASTIÁN The section has a length of 2.6 kilometers and runs through the munici- pality of Elorrio in Vizcaya. Along its layout, in the project is planned the construction of the Kinatoi viaduct (880 meters long), the viaduct over the Zabaleta river (320 meters in length), and over the Larrazabal stream (200 meters in length).

11 Annual Report 2012

AUSCULTATION DURING CONSTRUCTION OF THE CUT AND COVER TUNNEL OF ANTEQUERA, PART OF THE ANTEQUERA–PEÑA DE LOS ENAMORADOS SECTION, OF THE HIGH-SPEED RAILWAY LINE ANTEQUERA–GRANADA

Eptisa works on the auscultation project from the first excavation jobs and the prepa- ration of cuttings, as well as the construction of the structure and its subsequent cover with earth. The control includes the implementation of a network of 19 inclinometers and 18 piezometers in both clearings. In this way, it is possible to control the horizontal and in depth movements and the fluctuation of the groundwater levels in the surroun- ding area. Also, we have carried out a control of the different parameters in the structure of the tunnel, both on vault and inverted vault, including the tensional stress and the pressure of the earth on the structure, as well as the vertical movements on the inverted vault and on the land underneath it, complemented with the control in variations of the inters- titial pressure. For this, a total of 300 sensors distributed on 10 control sections, which include 30 devices in each. This auscultation system is being implemented with the aim of leaving it working during the operation of the line, so that it is possible to get long term information about the tunnel.

TECHNICAL ASSISTANCE FOR THE CONTROL AND SUPERVISION OF THE CONSTRUCTION WORSK OF THE HIGH-SPEED RAILWAY LINE OF LEVANTE. SECTION: ENCINA-MOGENTE NODE.

The work is at two levels: Construction of the platform and the superstructure over the abandoned platform of the former railway to house the Iberian gauge double track; and the construction of the platform and superstructure of the Iberian gauge double track of the new line named the Mogente Bypass. All the existing bridges and viaducts should be replaced by new structures that are suitable to accommodate the double track. The bigger viaducts and bridges will be replaced by new viaducts, while the smaller ones will be replaced by frame structures. Numerous stone vaults have been lengthened with frame or arch type structures. The existing overpasses will be replaced by new ones that allow the passage of the double Iberian gauge underneath them. Then it will be expanded the existing section of the Santa Bárbara tunnel, which is 257 m long, going from a section of 27 m2 to another of 75 m2.

AUSCULTATION DURING THE CONSTRUCTION OF THE ALBERTIA TWIN TUNNELS OF THE HIGH-SPEED RAILWAY LINE VITORIA – BILBAO – SAN SEBASTIÁN

We are planning to install 8 intensive instrumentation sections, with the aim of monito- ring different parameters, such as the deformation of the screen during excavation, total and interstitial pressures on both sides of the dig and the groundwater tables to control the barrier effect. This auscultation project involves the installation and monitoring of more than 700 devices and surveying instruments, during the construction phase. During the excavation works of the Albertia twin tunnels of the High-Speed Railway Line Vitoria-Bilbao-San Sebastian, Eptisa has implemented an auscultation system inside the tunnels. During the construction phases and addressing the specific problems of each section, which result from the lithological complexity, various devices have been installed to allow the collection of data concerning the behavior of the land and the support elements. A total of 6 Sliding deformeters have been installed, to track the vertical and in depth movements as well as 6 piezometric columns to control the piezometric levels. We have also installed 12 control sections made up of vibrating wire extensometers and pressure cells of different ranges, to monitor the pressure of the earth against the support, as well as its tensional stress.

12 Geotechnical study for the works to increase the draft of the port of Marin

In Ports, we have provided techni- In the airport of A Coruña we are At Teruel Airport we are drawing up cal assistance, quality control and providing technical assistance for the pavement design of the 60,000 environmental supervision services. the control and works supervision of sq. meters of the apron, the geome- In the port of Marín, we have pro- the enlargement of the runway. The tric design of the taxiways, and of the cured technical assistance for the works consist of an extension of 400 platform for dismantling and recy- geotechnical study of the project to meters of the runway, projected on cling of aircrafts. increase the draft of the south com- an embankment that is 35 meters mercial dock. We carried out soun- high. dings and pressure meter tests for the field surveys. Teruel Airport

In the port of Cadiz we provided te- chnical assistance to ensure the Quality Assurance Plan for the new container terminal construction. Du- ring the work we moved a flotsam of the XVI-XVII century, from the foundation area of the caissons to an area of non-interference with the construction works.

In Airports, Eptisa provides tech- nical assistance for the design of project and works supervision at the main Spanish airports.

Thus, at Madrid-Barajas Airport, we worked on the technical assistance project for the control and supervi- sion of the refurbishment works of commercial zones in the terminal T4.

13 Annual Report 2012

QUALITY CONTROL IN THE CONSTRUCTION OF THE HIGH-SPEED RAILWAY LINE VALLADOLID-BURGOS. SECTION NORTHERN NODE OF VALLADOLID-CABEZÓN DE PISUERGA A section of 5.3 km of railway platform in the municipalities of Santovenia and Cabezón de Pisuerga, with unique structures such as the viaduct over the Pisuerga River. Eptisa has done the quality control during the construction works, conducting laboratory tests of the soils, particle boards, concrete, steel and other materials used in the works.

GEOTECHNICAL MONITORING AND AUSCULTATION OF THE BUILDINGS AND INSTALLATIONS AFFECTED BY THE BURY WORKS OF RAIL LINES IN THE CITY OF LANGREO

Eptisa is working for the Regional Government of Asturias, implementing an Auscultation System that makes it possible to get information of the reaction of land, structures and installations caused by the bury works of the rail lines in Langreo city. This is even more important when the tunnel is built in an urban environment due to the number of buildings that could be affected. For this reason, we are installing and monitoring, during the works execution, a network of leveling surveys, both on the surface, to monitor buildings and land, as in depth (using extensometers).

TECHNICAL ASSISTANCE FOR THE SUPERVISION OF THE PLATFORM CONSTRUCTION WORKS OF THE PORTOCAMBA- CERDEDELO SECTION OF THE HIGH-SPEED RAYLWAY LINE MADRID-GALICIA, IN THE PROVINCE OF OURENSE

The section Portocamba-Cerdedelo, which is 2.3 km long, has a construc- tion budget of 116,670,707.6 €, and runs through the municipality of Laza (Ourense). The project includes the construction of the tunnels of Cerdedelo (1,700 m), two independent tubes connected by evacuation galleries and the Teixeira’s viaducts, of 530 m in length and 110 m in height. The layout has been designed for high speed double track with international gauge (1.435 mm).

14 Spain | Transport

QUALITY CONTROL IN THE CONSTRUCTION OF THE HIGH-SPEED RAILWAY LINE MADRID-GALICIA, SECTION OLMEDO-ZAMORA

The construction of a length of 95 km is designed for the exclusive use of passengers, with two lines of UIC gauge, expected speeds of around 300 km/h and equipped with electricity of 25 KV CA. About 20 viaducts have been built in the section, the cons- truction of all of which was supervised by Eptisa. Within the section, the Viaducts of Zapardiel (347 m), Trabancos (875 m), Pitanza (820 m), Río Duero (620 m) and Arroyo del Puen- te (455 m), are remarkable for their size. The services carried out by Eptisa consisted of quality con- trol of the construction materials (concrete, steel, sub-ballast, etc.) and the on-site control of the compacting using nuclear methods and load bearing plates.

AUSCULTATION OF THE REFURBISHMENT WORKS OF THE STATION PASSEIG DE GRÀCIA IN BARCELONA

During the remodeling works of the station at Passeig de Grà- cia in Barcelona, the Spanish Railway Infrastructure Authority (ADIF), requested Eptisa to develop the implementation of an Auscultation System. The aim is monitoring the behavior of the structures, the terrain and the possible effects on nearby buildings, during the different construction phases. The main objective is to guarantee the safety of the construction works. For this purpose, we have installed about 60 control devices: inclinometers, pressure cells, vibrating wire extensometers, geophones and automatic control centers in the inside of the tunnel, etc. The results of the measurements are published on-line using the automatic control system called SAyTL; a Web based system, designed and developed by Eptisa. This makes possible to monitor all the information concerning the works supervision quickly and up to date.

DETAILED DESIGN OF THE SECTION ETXEBARRI-ARIZ OF modal, Aperribai and Bengoetxe), and ends with about 5,230 meters of sec- LINE 5 OF THE BILBAO METRO tion in tunnel, that includes the sections corresponding to the underground stations of Galdakao and the Hospital. The section is 6,500 meters long. It starts as a prolongation of the section Etxebarri-Ariz (upper level) with access to the Ariz engine sheds. The first The project includes the following elements: The intermodal station of Sarra- part of the section is in viaduct and open to the sky, from where it goes un- tu, Aperribai station, Bengoetxe station, Galdakao station, Galdakao Hospital derground and the sections alternate between cut and cover tunnels and real station, Sarratu tunnel, underpass of the N-634 road, Aperribai-Bengoetxe tunnels. As well as the initial surface section, the line goes through about tunnel, Bengoetxe-Galdakao and Bekea tunnels. 1,020 of cut and cover tunnel, including the expected stations (Sarratu Inter-

15 Annual Report 2012

FEASABILITY STUDY IN ACCORDANCE WITH THE SPANISH LAW 30/2007 AND INFORMATIVE STUDY WITH ENVIRONMENTAL IMPACT ASSESSMENT OF THE EXTENSION OF THE AP-36 OCAÑA HIGHWAY

The purpose of the Informative Study is to collect and analyze the data requi- red to define the different possible options for the new layout to lengthen the AP-36 in Roda as an alternative route to the A-31 (Alicante Highway), and to connect the new motorway with the A-30 highway (Highway to Murcia) due to increased traffic in the A-31 since 2006. During development the study zone was defined and analyzed from an envi- ronmental perspective. We obtained the corridors that were compatible with the environmental criteria, and we developed subsequently the layout alter- natives in the next phase of the Study (Phase B). In this phase a total of 8 alternatives were designed, all of which were toll highways with a new layout, both to the north and the south of the present A-31 highway. Also we studied the possibility of adding a third lane each way on the A-31 highway to comply with the request from the General Directorate of Quality and Environmental Assessment of the Ministry of Environment and Rural and Marine Affairs. After the studies were developed, and once the residual environmental im- pact, functionality, cost and investment had been determinate, a multi-criteria analysis was done to choose the best one, and was compared with the option of enlarging the present A-31 highway. To do this we did socio-economic and economic-financial profitability studies of each option. QUALITY CONTROL IN THE CONSTRUSCTION OF THE The best alternative from an economic-social profitability point of view was ATLANTIC HIGH-SPEED RAILWAY LINE, NORTH ACCESS TO THE to add a third lane to the A-31 between La Roda and Chinchilla de Monte- NEW STATION AT VIGO Aragón, because the investment is less than in the other alternatives and the benefits achieved are similar. During the construction works we carried out the quality control of the ma- terials, inspections of the pilings, conducted surveys, monitoring during the execution of the embankments, on-site tests, and control of waste water and testing the soil contamination.

QUALITY CONTROL IN THE CONSTRUCTION WORKS OF TWO CROSS AXIS ROADS IN BIZKAIA: THE BERMEO BYPASS AND THE SECTION AMOREBIETA-MUXIKA

The construction of these two cross axis roads is part of the Territorial Road Sector Plan of the Provincial Government of Bizkaia, which has the aim to enlarge, improve and duplicate the present routes by the construction of new elements (tunnels, viaducts and second lanes) that improve communications and road safety.

16 Spain | Transport

TECHNICAL ASSISTANCE FOR ROAD SAFETY STUDY FOR THE GENERAL DIRECTORATE OF ROADS OF THE MADRID REGION hest rate, the causes of most accidents, the factors involved and the types of accidents. The Accident Black Spots (ABS) are also established and analyzed in detail. The causes of the accidents are established together with the factors invol- ved, so that it would be possible to propose both short term and long term measures to be taken to improve the infrastructure Finally, we carry out road safety inspections. In these inspections we tra- vel across the road network with a vehicle equipped for inventory any lack related with marks, signage, protective barriers or geometry, among other The work carried out includes the creation of a database of accidents occu- aspects. With this information we can analyze the measure to be taken and rred, and the analysis of the background of the accidents. Then we develo- the cost required to improve the road to the best conditions and to plan an ped the Annual Report of the Accident Rate that provides a detailed analysis appropriate investment program. of the accidents, obtaining, among other information, the roads with the hig-

CONSTRUCTION MANAGEMENT AND TECHNICAL ASSISTANCE TO THE WORKS IN THE SECTION URRETXU- ANTZUOLA OF THE GI- 632 BYPASS IN GUIPUZKOA

The section Urretxu-Antzuola of the GI-632 bypass, with a construction bud- get of 69,432,408.06 € and an execution time of 30 months, is 2,760 meters long and runs from the junction of Antzuola to the junction with Urretxu/Le- gazpi. It starts next to the steam bed Ipurtika, in the junction to Antzuola, which includes the 5+9 overpass, a future roundabout, two branches and the updating of the existing road. After the junction there is the Deskarga tunnel of approximately 620 meters long. Once past it, the route to Zumarraga starts parallel to the Mendiaratz stream and to the present road, until reaching the Urretxu-Legazpi junction. The section finishes in the kilometer point 8+560, where it connects with the section between this junction and the Zumarraga one. Immediately before the Urretxu/Legazpi junction on the kilometer point 7+970 is located the 7+9 overpass.

TECHNICAL ASSISTANCE FOR THE CONSTRUCTION OF A DECONTAMINANT PAVEMENT AND A PHOTOCATALITIC ISLAND IN THE “ECO-NEIGHBOURHOOD OF LA ROSILLA” IN VALLECAS- MADRID

Emissions of nitrogen oxides (NOx) gases mainly produced by the road traffic of big cities are the cause of a considerable number of allergies and cardio- vascular and pulmonary diseases that affect the health of citizens living in large population centers. Eptisa, which currently holds the Vice Presidency of the Iberian Photocataly- sis Association has assessed the Municipal Housing Company of the City of Madrid (EMVS), for the construction of a decontaminant pavement and of a photocatalitic island (a result of the application of several decontaminant products on road pavements and buildings in a localized area) in the “Eco- neighborhood of La Rosilla” in Vallecas (Madrid), that included the drafting of the Technical Specification Sheets, Technical Assistance and quality control of the Building Work. Through the use of these types of technical innovation we aim to work with local government to improve air quality, with the aim of reducing the adverse effects of pollution (especially the NOx gases) on people’s health.

17 Annual Report 2012

CONSULTING FOR TECHNICAL ASSISTANCE ON SURFACES ROMA (ROAD MANAGEMENT SYSTEM): TECHNOLOGICAL AND PAVEMENTS, THROUGH 3D PATHOLOGICAL MONITORING SOLUTION FOR THE TREATMENT AND PROFESSIONAL MANAGEMENT OF THE INFORMATION RELATED TO LINEAR INFRASTRUCTURES One of the main problems encountered by managers of urban and interurban road infrastructure, when making decision during the operational phase is the lack of information on the state of the layers that make up the road surface. ROMA (Road Management System) is the most comprehensive techno- logical solution based on GIS technology from Esri, for the treatment and Eptisa has made available to its customers a revolutionary high performance professional management of the information related to linear infrastructures monitoring system that makes it possible to evaluate the condition of the due to its advanced visualization, edition, consulting, and management and surface. During 2012, Eptisa has taken measurements in various sections of information analysis capabilities. the Madrid Local Road Network. ROMA has a set of tools that allows the assets inventory and management, This is equipment based on multi-frequency geophysical, multi-dimensional the conservation planning scheduling and managing the preventive and co- technology with GPS, that makes it possible to obtain a great amount of rrective actions, including the pavement management. information with optimum resolution at different depths, so that it’s possible to identify superficial irregularities on the surface, thickness of different layers, The Pavement Management is an independent software, or an integrated subsidence, or swelling of the terrain, humidity at depth or lack of adhesion module, a working tool that allows to know, how, when, where and why the between layers, as well as detecting buried services with their associated pavement should be intervened, as well as determining the associated costs positioning and size. to such investment.

TECHNICAL ASSISTANCE TO CONTROL THE QUALITY ASSURANCE PLAN FOR THE WORKS AT THE NEW CONTAINER TERMINAL OF THE CADIZ PORT

In its first phase the New Terminal will have a mooring zone 590.16 m long, generating a surface area of yard of approximately 22 hectares. The dock is of 16 meters deep. On the Northern side it will be closed by an “S” shaped mound breakwater and a wedge shaped caisson to close the first box of the dock and on the Southern side with a new construction area that will be pro- visional until the second phase of the terminal is finished. The planned dock is made up of 13 reinforced concrete caissons plus a wedge shaped caisson in the extension of the Breakwater. The project in- cludes the demolition of several structures (berthing docks, platforms and walkways). There is a plan to do a general dredging for the maneuvering zone of the big containers vessels in front of the New Terminal and in the access channel, varying the dredging depth between, -13.00, -14.50 and -16.00, de- pending on the zone. In addition there will be a trench dredged to remove the low load bearing material in the foundation area of caissons of the dock, in the Seawall and Closing Dock. Eptisa will perform the control and report of the Quality Assurance Plan (QAP) prepared by the Contractor regarding the compliance or otherwise of the Te- chnical Specification of the Works Execution (referred to as QAP) and the Technical Specifications of the Project.

18 Spain | Transport

CONTROL AND SUPERVISION OF THE RUNWAY ENLARGEMENT WORKS AT A CORUÑA AIRPORT

The work consists of lengthening the runway by 400 meters, planned on an Impact Statement. In relation to the environmental aspects, a number of pre- embankment that has a height of 35 meters. The runway will be 45 meters ventive and corrective measures are planned that, applied properly, should wide, with margins of 7.5 meters either side. The strip where the runway is lo- minimize and/or correct the environmental impact of the planned work. cated will have a width of 300 meters (150 meters each side of its centerline) The services consist of construction management in matters concerning exe- extending 60 meters before each threshold. Also an area of 30,000 sq meters cution; economic and quality control, coordinating health and safety, auditing will be surfaced using a flexible pavement for the runway enlargement. In aeronautical safety, as well as monitoring the compliance with deadlines, the area outside the airport, the CP-3104 road will be relocated, due to the supporting the Management of the Report. destruction of part of it as a result of the runway enlargement. The work planned also includes the restoration and rehabilitation of the ele- ments that are listed as of cultural interest that appear in the Environmental

PAVEMENT DESIGN PROJECT OF THE APRON IN THE AIRPORT OF TERUEL

The purpose of the works has been to draw up a 60,000 square meters pa- vement of the apron, the geometric design of the taxi ways, and the platform for dismantling and recycling the airplanes. This last area will be located on the west side of the hangar with a concreted surface of 12,000 square meters in the first phase. Furthermore, there is a design to build a below ground pipeline network for the drainage of rainwater and possible fluids spilt by the airplanes and will connect with two contaminant separating stations, after which it flows into the general drainage system of the aerodrome. This was done taking into account the later stages of enlargement of the airplane parking area. The construction budget is 4.2 million Euros.

19 Annual Report 2012

20 Spain | Water and Environment

Water and Environment

The Water and Environment activity has maintained stable despite the Study on the stability of Gypsum Leachate Reservoir decrease of public investment. Our work has focused on engineering services for natural resources mana- gement, the hydraulic infrastructures and supply and sanitation networks, for both public and private organiza- tions. In addition to the projects in Spain, our activity in the water sector in Europe has positioned us interna- tionally as the benchmark enginee- ring company in the sector.

In Water Infrastructure, we have worked for Iberdrola Ingeniería y Construcción in the study of the possible damages in the accesses to the Cofrentes Nuclear Power Plant in case of a flood wave as a result of the hypothetical breaking of the Alarcón and Contreras dams.

In 2012, within a framework contract Technical Regulation on Dams and identification of the flood areas we with the company Endesa, we have Reservoirs Safety. evaluated the cost of the different developed several studies related to effects and the proposal of actions. its hydraulic infrastructures. Among We also worked on a classifica- others, the study on the stability of tion of the gypsum leachate and With respect to dam auscultation the northeastern dike of the gypsum slag and ash reservoirs, according works, we have worked in the im- leachate reservoir of the Compostilla to their potential risks in the peaks provement of the auscultation sys- power station in Leon. To do this we III and IV of the Tort Trulló dam in tems of the main dams in Spain and did two soundings of 15 meters each Lleida and the review of the classifi- in the maintenance and surveillan- one, laboratory tests and the stability cation based on the potential risk of ce of hydraulic infrastructure for the calculation using the Slide program. the Cardet, Morera and Montcasau main Catchment Basin Authorities, (Lleida) dams. The work consisted the Water Company of Madrid Ca- Just as the study of the operating of obtaining the hydrograph of the nal de Isabel II, and the electric standards and procedures of the dams breaking in different scena- companies Iberdrola and Eon. dams of Montcasau, Torán Pont de rios and the simulation and propa- Rei and San Juan de Torán, Tort gation of the hydrograph along the In 2012, we have provided the Ga- Trulló and Tort Lago in Lleida, ac- river bed (using the bi-dimensional briel and Galán Dam of the Tajo cording to the requirements in the program INFOWORKS). After the River Basin with an automated aus-

21 OperatingAnnual Report standards 2012 of the Endesa’s dams

cultation system with a web-viewer tion for the control, management to improve population warning sys- for the data visualization. Eptisa and implementation of Emergency tems in emergency plans for dams. has implemented the e-SayTL soft- Plans in dams. This is an example ware (Scada system web based) of our capability to develop highly During 2012 we finished the work and has developed the applica- innovative technological solutions on the automation of the ausculta- tion systems of the Castrejón and Salas dams, owned by Gas Natural Fenosa, located in the Tajo and Sa- las basins in the La Puebla de Mon- talbán (Toledo) and Muiños (Ouren- se) municipalities.

Also, Eptisa is undertaking the re- placement and automation of the floodgates and regulating gates of the Salto de Urdón Dam, owned by Eon Generación, located in the Na- tional Park of the Picos de Europa, in the Urdón River basin.

Throughout 2012, we worked for the Public Authorities on the designs for the improvement of Water Supply and Sanitation Infrastructures.

In Madrid, within the context of the Framework Agreement signed with the Regional Water Company, Ca- nal de Isabel II Gestión S.A we have developed the construction design for the supply system to Serranillos del Valle, a town at the south east of the Region. Classification of the dam’s With respect to Water Resour- potential risk ces Management, Eptisa provides engineering services, technical

22 Spain | Water and Environment

FLOOD ANALYSIS OF THE ALARCÓN AND CONTRERAS DAMS

Iberdrola Engineering and Construction awarded Eptisa a contract to undertake the studies to know the conditions of the accesses to the Cofrentes Nuclear Power plant in case of a flood wave as a result of the hypothetical breaking of the Alarcón and Contre- ras dams. The Cofrentes Nuclear Power Plant is located in the town of Cofrentes, on the right bank of the Júcar River, about 2 kilometers upstream of the confluence with the Cabriel River. On the Júcar River, and some 190 kilometers upstream of the Nuclear Power Plant, is the Alarcón dam. On the other hand, the Contreras dam is 110 kilometers upstream of the confluence with the Júcar River on the Cabriel River. The hypothetical break of one of these dams could flood the areas close to the plant as well as the access to it. Eptisa has carried out the geometric model of the riverbeds based in LIDAR data; the hydrograph of the Alarcón and Contreras dams break and the hydraulic modeling of the Júcar and Cabriel Rivers; and the study of the effects in case of break along the bed using a bi-dimensional program INFOWORKS ICM. The study area was 210 km length in the Jucar River Bed and 110 km in the Cabriel River Bed.

AUTOMATIZATION OF THE AUSCULTATION SYSTEMS OF THE DAM, THE CANAL AND THE LOAD CHAMBER OF THE CASTREJÓN AND SALAS DAMS

The work done at both facilities include the provision of new sensors for hydroelectric plants. The connection systems used to unite the different equi- the automation of the sub-pressures measurement in foundations through pment with the PC of each dam, were of newly installed optic fiber for the new pressure sensors, seepage control in galleries and outside using ultrasonic dam cabinets, Wimax for the load chamber and Castrejón channel, VSAT for sensors, tridimensional measurement in joints using potentiometers and the connection of the Castrejón dam and CH of Castrejón, the client’s optic LVDT’s, deformation control on the foundation soil by LVDT’s and control of fiber to connect the dam and CH Salas and the corporate network of the the horizontal movements in pendulums using optoelectronic measurement client to join the two facilities with the Orense Control Centre. equipment without contact with the wire. Both facilities installed as SCADA the WinCC system software V7.0, RT from The electrical signals of all the sensors are contained in cabinets spread Siemens with the WinCC/connectivity pack V7.0 module, for dumping the around the plant, equipped with PLC’s from Siemens series 1200 with an data to the corporate SCADA of the client PI (Plant Information from OSISoft). Ethernet communications port, connected with a control PC in each of the

23 Annual Report 2012

The works to improve the water Hydro-geological surveys for supply of Plasencia in Cáceres were finished, and accepted by the Railway Infrastructures government in December. Also we finished the works for remodeling of the filter line II of the Carambo- lo DWTP in Sevilla. In both cases, Eptisa did the detailed engineering design and the “turnkey” of all the electromechanical equipment.

The Government of Extremadura awarded us the project for the cons- truction of the Riolobos WWTP. The works consists of a wastewater treatment plant. Eptisa carries out the detailed design and the “tur- nkey” of the electromechanical equipment.

In Burgos we are offering consul- tancy and technical assistance ser- vices for prepare the Tender Speci- fications and support for appraisal of tenders submitted by the bidders for the works contract, as well as for drawing up the detailed design and for carrying out the expropria- assistance and planning and stu- res for ADIF, the Spanish Railway tions, supervision and control of dies to support the main River Ba- Infrastructures Authority. Specifica- the enlargement of the Wastewater sin Authorities in the Hydrological lly, within the context of a contract Treatment Plant of Burgos. Management Plans. to carry out field work, hydrogeo- logical tests and reports related to The Environment and Water Agen- Over the last year we have colla- railway infrastructure. cy of Andalusia has awarded Eptisa borated with the Duero River Basin a new contract for the construction Authority to drawing up the Hydrolo- In the area of Waste Water Treat- management of the WWTP and gical Plan Proposal for the Spanish ment Plants (WWTP), we offer spe- some facilities related in Uleila del part of the Duero hydrographical cialized engineering services co- Campo in Almería. catchment area. Towards the end of vering the full cycle of a treatment 2012 we were awarded an adden- facility, from the design of treatment In Natural Environment sector, dum to the contract to carry out the process, detailed engineering, Eptisa collaborates with public monitoring of the Plan and the im- construction, equipment and insta- agencies in the management of na- plementation of its action program. llation, to commissioning. tural resources. Throughout 2012, the joint venture made up of Eptisa In the field of Flood Risk Preven- In 2012 we finished the works on and Laboratoris Vidal has continued tion, we worked on the technical the Drinking Water Treatment Plant developing the technical assistan- assistance for the adaption and de- (DWTP) of Ponteareas in Ponteve- ce for the exploitation of the water velopment of the National Cartogra- dra, opened in July by the Counci- quality monitoring network project phy System of Flood prone Areas in lor for Environment in the Regional in the Júcar River Basin field, en- the Hydrographical Region of Can- Government of Galicia, together trusted to us by the Ministry of Agri- tabria. Eptisa is developing hazard with other representatives of local culture, Food and the Environment and flood risks maps, as mandated government. The drinking water (MAGRAMA), through the General by the Royal Decree 903/2010, of treatment plant provides water to Directorate of Water. the 9th of July, for the evaluation 13,000 inhabitants, guaranteeing and management of flood risks. quality potable water. In this plant In Galicia, in the field of Industrial Eptisa carried out the design, detai- Environment, we have worked In the field of Hydrogeology, we led engineering design and the “tur- in the area of quality control and develop hydrogeological surveys nkey” of all the electromechanical industrial safety with the study of for high-speed railway infrastructu- equipment. seepage of pollutants in the Alcoa

24 DWTP Carambolo in Seville

facilities in San Ciprián in Lugo. number of reinforcements to the We have investigated the earth to containment walls of loose mate- analyze potential contamination, rials of the tailing deposit so as to as well as groundwater runoff in an ensure their stability. area of the facilities of the “Alúmina Española” plant in San Ciprián.

In Andalusia, we are working on the turnkey Project for the implemen- tation of remedial measures in the tailings deposit of the works in the Riotinto Mine in Huelva. The main aim of the project is to conduct a DWTP Ponteareas in Pontevedra

25 Annual Report 2012

REPLACEMENT AND AUTOMATION OF THE FLOODGATES AND FEED VALVES OF THE SALTO DE URDÓN, CANTABRIA

Eptisa is undertaking the substitution and automation of the floodgates and and the control PLC, which is located in the maintenance personnel hut, is feed valves of the Salto de Urdón dam, which belongs to Eon Generación, done with a fiber optic cable that runs parallel to the power line, both housed in the National Park of Picos de Europa, in the basin of the Urdón River. The in dual tubes of 50 mm of diameter, stapled to the canal wall higher than the canal runs through the towns of Peñarrubia and Cillorigo (Cantabria) and is maximum level of water in the canal. Electric power is supplied to the system accessed via Tresviso, through Bejes and Urdón, the last two being on horse through six solar panels installed on the roof of the hut at about 450 meters of and the others on foot. the beginning of the canal and using batteries placed in the hut. The work includes the replacing of four floodgates one at the start of the The gates can be operated through a set of buttons placed on one of the canal one for regulating the canal (cross section) and two to regulate the floodgates, remotely from a screen in the cabinet of the PLC of the hut, and amount of water from the Rio Chico All made of galvanized hot steel and using a GPRS mobile phone from the Eon Control Centre in Santander. The placed once the old ones have been dismantled, using the existing guidelines main difficulty of the work is that there is no vehicle access to any point of the and using a mortar to anchor the machinery. The installation also includes work, to lower the materials it a helicopter is needed and personnel access is three ultrasonic sensors in each floodgate. All of the floodgates have AUMA pedestrian by a mountain road with a slope over 400 m. actuators with Profibus-DP communication The union between the actuators

CONSTRUCTION DESIGN OF WATER SUPPLY INFRASTRUCTURES PROJECTS IN THE REGION OF, MADRID

Within the context of the framework contract that Eptisa has been develo- ping over the last two years for the Regional Water Company Canal de Isa- bel II Gestión S.A. in Madrid, we developed the construction design of the water supply system of Serranillos del Valle, a town located southeast of the Region. The scope of this project were the definition of the works nee- ded to supply water to this town from the DWTP of Griñón, and that broadly included: enlargement of the present pumping system from the DWTP for the supply to Griñón and to Serranillos; layout of the new drive pipeline that connects with the distribution networked of Serranillos; connection works for the future enlargement of the supply system; and, finally crossing the pipes with four regional roads through underground pipelines.

26 Spain | Water and Environment

IMPLEMENTATION OF AN AUTOMATED AUSCULTATION SYSTEM IN THE GABRIEL AND GALÁN DAM

Eptisa has provided the Gabriel and Galán Dam located in the Tajo River Basin Authority, with an automated auscultation system with a Web based data visualization. The technology used is developed by Eptisa. The auscultation system implemented was a piezometric network with Geokon sensors, seepage control with ultrasonic measuring devices from Siemens and tridimensional sensors for controlling movements in the fissu- res. All of them were manufactured by Eptisa. In addition, we would like to underline that the two data collection centers, as well as the control software (e-SAyTL), are products developed and manufactured by Eptisa. Since insta- llation we have installed a preventive monitoring system through internet, and with optimal results to date.

27 Annual Report 2012

WATER QUALITY MONITORING SYSTEM USING BIOTIC INDEXES IN THE JUCAR RIVER BASIN

The main objective of the project is the optimization, programming, and ope- ration of the ‘Water Quality Monitoring System of the surface water quality, by biological, hydro-morphological and physicochemical elements in reservoirs, inland lakes and coastal wetlands. The information obtained is processed in the laboratory to update the MAGRAMA’s database and we write the monito- ring reports. This procedure allows determining the evolution of water quality indicators in the water column, sediment and biota and evaluates the ecologi- cal status and ecological potential of the water bodies, according to the Water Framework Directive and Spanish regulations. In the current Monitoring Plan, 75 stations in 29 reservoirs are controlled, 26 of which have been performed for sampling in the water column. In the lakes, 22 control stations are implemented and in the L’Albufera Lake of Valencia we installed 4 stations according to its size and environmental characteristics. During 2012, in addition to the usual controls, we carried out special cam- paigns and specific studies for the characterization of the fish populations in these water bodies, as well as the morphological and bathymetric study of the lakes basin.

MONITORING OF THE DUERO RIVER BASIN HYDROLOGICAL PLAN AND SUPPORT OF THE IMPLEMENTATION OF ITS ACTION PROGRAM

The river basin area is of 78,889 km2 and will benefit a population of almost 2,200,000 inhabitants. Eptisa has received a new addendum to the contract to perform the monitoring of the Duero River Basin Hydrological Plan and support the implementation of its action program. Following the final drafting of the Duero Hydrological Plan (DHP), the aim is to advance in the planning process of the Duero River Basin Management Plan according to criteria and guidelines of the EU Water Framework Directi- ve and monitoring of the Action Program and other plans related to the DHP.

The works consist in monitoring of the DHP planning and support the coordination of the information collection with the committee of relevant authorities, as well as the coordination of the information collection with the board of Water River Basin Authority. Provide information or reports to other agencies, stakehol- ders and public communication about the progress of the implementation. It also includes the preparation and submission of the data of the monitoring of the special action plans against a possible draught and flood protection plans. Finally, it concludes with the proposal report for corrective actions and additional actions in order to reduce the gap deviation to achieve the aims of the DPH and the development work of the next hydrological planning cycle and the support for the public participation processes related to the development of the hydrological plans and the economic characterization of the plan and the economic impact study of the application of the actions proposed in the plan.

28 Spain | Water and Environment

TECHNICAL ASSISTANCE FOR THE DEVELOPMENT OF THE NATIONAL CARTOGRAPHY SYSTEM OF FLOOD AREAS IN THE NORTHERN SPANISH HYDROGRAPHICAL REGION OF CANTABRIA

Eptisa is developing the flood risk maps for the sector covering the Hydrogra- fferent Public Authorities, coordination with other sector policies, respect for phical Region of Cantabria according to the Royal Decree 903/2010, of the the environment and strategic planning with long term sustainability criteria. 9th of July, concerning evaluation and management of flood risks. In these Plans will be established the objectives of Flood Risk Management Once finalized the cartographical, topographical, historical, geomorphologic for every area, focusing on reducing potential adverse consequences of the and hydrological studies Eptisa is developing bi-dimensional hydraulic mo- flood for human health, the environment, cultural heritage, economic activity dels of 2,100 km of stretches of river. All this will permit the definition and and infrastructure. development of the flood prone areas and the flood risk maps, taking into The Flood Risk Management Plans will take into account costs and benefits, account the scenarios of high, medium and low probability of flooding as well the spread of the flooding and evacuation routes, the areas with potential as the Hydraulic Public Domain Area and associated areas and the Prefe- retention of flood water, the natural floodplains, environmental aims, manage- rential Flow Zone. ment of the land and water, land management, land use, nature conservation, The Flood prone areas maps show the expected flood area and water depths. navigation and infrastructure of ports. They will cover all aspects of flood risk The Flood Risk Maps include an approximate number of inhabitants and type management and will focus on prevention, protection and preparedness, the of economic activity that could be affected, industrial facilities; environmenta- early warning systems and the promotion of sustainable land use practices. lly protected areas, debris flows and affected road infrastructure. These maps will be the base of the Flood Risk Management Plans that shall be developed following the principles of solidarity, coordination between di-

TURNKEY PROJECT FOR THE IMPLEMENTATION OF REMEDIAL MEASURES IN THE TAILINGS DEPOSIT IN THE RIOTINTO MINE, HUELVA

The main objective of the project is to carry out a series of reinforcements in the walls made with retaining loose materials from the tailing deposits to guarantee their stability. The reinforcements are created using the rocky ma- terial from the demolition of the front of the mine, arranged in layers 10 m wide, appropriately spread and compacted, protecting the existing sand walls caused by the growth of the tailing deposits from the treatment plant, in such a way as the whole is resistant and stable in the long term. Eptisa services consist of the project and execution management and coor- dination of health and safety that includes control of terms, quality and costs, management of contracting and subcontracting works and most important, technical advice to the owner.

29 Annual Report 2012

Shopping area of Madrid- Sports Complex Pando Barajas Airport Aisia in Portugalete, Bizkaia

City of Justice of Zaragoza

Business Park of Porto do Molle-Nigran in Pontevedra

30 Spain | Building, Energy and Industry

Building, Energy and Industry

In 2012, building activity in Eptisa In the Industrial Sector we have will be located in the plots P-20.1 y has adapted to the needs of the na- continued with engineering and archi- P-20.2, in the business park of Porto tional market, expanding our engi- tecture projects, especially for the ae- Do Molle-Nigran in Pontevedra. neering and architecture services, to ronautical and automotive industries. the integrated management of cons- For example, the project for Renault Also in Galicia we have carried out truction projects. This completes the for the enlargement of the welding geotechnical studies of plots in the cycle, including the turnkey projects plant in Palencia. The work consists office park of A Coruña for future to a fixed price. Therefore we take of extending the plant by 5,186 m2 buildings construction. total responsibility for the construc- and the installation and foundation tion process. equipment for the processing machi- In the field of Singular Buildings, nery. In the aeronautical industry, we in 2012 we developed the integra- At Eptisa we foster a model of sustai- work for Airbus with an engineering ted management of the construction nability through energy efficiency and services contract for the reorganiza- project of the Cultural Centre at the the use of renewable energy sour- tion of land parcels in the EADS plant old Tabacalera for the International ces. To that end we offer our clients in Illescas, in the region of Toledo. Center for Contemporary Culture in services that focused on energy sa- the city of San Sebastian. vings and energy efficiency in their In Galicia we provide technical as- facilities. Looking for technical solu- sistance and quality control of the In Madrid, we work on the project tions to make buildings self-sufficient construction works of two buildings. management of the reforms works with renewable energy generators or One building to be used as a ser- and construction of the new clas- proposing installation improvements vice centre and for entrepreneurial sroom building for the British Council to save electricity, have been some initiatives, and the other building to sited in the centric street of Martinez of our main activities. be used for offices. The buildings Campos.

ENGINEERING SERVICES FOR THE REORGANIZATION OF LAND PARCELS IN THE EADS PLANT IN ILLESCAS, TOLEDO

The work consisted of the specific modification of the Municipal Mana- gement Plan with drawing up the document for the modification of the current urban planning regulations. Eptisa’s services included the de- velopment of the initial document to start the procedure and submission in the different government bodies that should publish the report (Envi- ronment, Industry and Heritage), the drawing up the final document of the MMP’s modification with its corresponding legal-urban information concerning the planned work, as well as the design of the urbanization project of the affected area. This project included the modification and relocation of the affected infrastructures: water supply, sewerage, elec- tricity, etc. Finally, Eptisa has carried out the project management that includes the assumption of legal and technical works.

31 Annual Report 2012 Works supervision of the Illa Guinardó Project, Barcelona

In the field related toPublic Service the property in the development of In the Energy sector, we provide buildings, Eptisa is working in the the urban infrastructure plan of the engineering services for the develo- construction management for the re- neighborhood of Poblenou in Barce- pment of alternative energy sources conversion of the buildings Actur 1 lona. and energy efficiency. to 5 and Ebro 1 which housed inter- national pavilions in the Expo Zara- In field of R+D, Eptisa is working on For the company Endesa we have goza 2008 International Exhibition, the construction of a building for an developed the design for the cons- for use as the City of Justice of Za- experimental infrastructure for smart truction of auxiliary buildings in the ragoza. electrical grids in the Bizkaia Techno- Diesel Power Plant in Melilla. The logy Park in Zamudio for the Tecna- auxiliary buildings in the Diesel And in Catalonia we are working on lia Research & Innovation Founda- Power Plant of Melilla consist of the the integrated management of the tion. The developed activities involve warehouse, waste storehouse, and construction of the new headquar- urban planning, drawing up of the workspaces for welding, cleaning, ters of the courthouse of Girona. basic, execution and activity pro- mechanical, etc. The total construc- jects, construction management and ted area is of 1.600 m². Also, in the Basque Country, we par- project management. ticipated on the construction of the sports complex PANDO AISIA in Por- Regarding the building of Shopping tugalete in Bizkaia, with latest facili- Centers, we are working on the de- ties to house a range variety of sport velopment and improvement of the Enlargement works of the welding activities. The works carried out (in shops area of the terminals T4 and collaboration with the architect Fer- T4S of the Madrid-Barajas airport. plant of Renault in Palencia nando Andrés), consisted of project implementation, construction mana- gement, and project management.

Eptisa also took part in 2012 in two important projects in the adaptation and construction of Urban Spaces in the city of Barcelona.

The first was the integrated works supervision and architectural mana- gement services for the Illa Guinar- dó project. This project includes the construction of a primary health care centre, a day centre, a home for the elderly, a nursery, parking space, a municipal marketplace, a retail cen- tre, and 44 homes, among others, the urban development, all in an area of 25,922 m2.

The second was the consultancy and technical assistance services to

32 Construction of auxiliary buildings in the Quality control of construction Diesel Power Plant of Endesa in Melilla materials for the Gas Tank in Zierbena

Throughout 2012 we have worked in We conclude on our services for direct cutting equipment, edome- the supervision of the civil works in Quality Control in buildings. Eptisa ters, plucometer, viscometer, point the decommissioning and dismant- has worked on the control of cons- loading equipment, load testing ling of the Nuclear Power Plant José truction materials for Tank III in the equipment, load with plate. Cabrera in Zorita. Towards the end Regasification plant BBG in -Zier of the year, Enresa awarded us the bena. The usual tasks were carried contract to provide technical assis- out in laboratories for quality control tance to the technical office in the of construction materials: presses, decommissioning and dismantling of radioactive isotope equipment for the power plant. determining density and humidity,

CONSTRUCTION MANAGEMENT OF THE CULTURAL CENTRE AT THE OLD TABACALERA IN SAN SEBASTIAN-DONOSTIA

The work consists of the architectural reno- vation to transform the old tobacco factory in San Sebastián into a Contemporary Interna- tional Cultural Center, under the “TABAKA- LERA” name. The spaces will be structured around five functions: production, exhibition, discussing, training, archiving and diffusion. The architectural proposal develops the functional program in an area of approxima- tely 38.000m². The main actions on the existing building are: underpinning of the foundations, opening of the basement towards the communication axis between the Ensanche and Egia streets, construction of a new plant under cover and creating a new area made of glass and steel that rises above the central part of the buil- ding. The final budget is of 56 million Euros and the objective is that the opening of the building will be in June 2015.

33 Annual Report 2012

PROJECT MANAGEMENT FOR THE REFORM AND CONSTRUCTION OF THE NEW CLASSROOMS BUILDING FOR THE BRITISH COUNCIL IN MADRID

The British Council teaching centre has awarded Eptisa the second phase of the construction of the new building for teaching adults in the centric street of General Martínez Campos 31 in Madrid. Eptisa, as Project Manager, also took part in the first phase of the project, in which the old building from the 50’s was demolished, while keeping the nineteenth century palace which is in the same building plot, with difficult access through an arc of the same palace. During the second phase, which will last 12 months, Eptisa is responsible for the supervision of the basic and construction project of the new building designed by the RFA Architects, manage- ment, coordination and control of the construction works, and management of deadlines and costs, as well as managing the tendering and contracting as well as the quality control.

CONSTRUCTION OF A BUILDING FOR EXPERIMENTAL INFRASTRUCTURE FOR SMART ELECTRICAL GRIDS IN THE BIZKAIA TECHNOLOGY PARK IN ZAMUDIO

The Tecnalia Research & Innovation Foundation has promoted the construc- The developed activities involved urban planning, basic design, implementa- tion in the Bizkaia Technology Park the experimental infrastructure building tion of the project and construction management and project management. for smart electrical grids with the objective to become an international refe- rence in this field. The building will mainly work in research R+D+I, as well as electrical testing.

34 Spain | Building, Energy and Industry

CONSTRUCTION OF THE SPORTS COMPLEX PANDO AISIA IN PORTUGALETE, BIZKAIA

Construction of a sports centre with the latest facilities, that houses a variety of sports activities. There are several rooms for fitness, among which is the biggest one, which has a quadrilateral ring shape around a central garden area, that has more than 60 cardio machines: treadmills, elliptical bikes, rowing machines, step machines, etc. Another of the rooms has a climbing rock with a campus board and a multifold training wall. We have also created a complete water centre with different facilities: hot water pool, cold water pool, Jacuzzis, bubble beds, Turkish bath chromo therapy, sauna, thermal showers, sequential, large flow, mist spray, rehabilitation shower, ice fountain, heater lounger room, etc. The work done, in collaboration with architect Fernando Andrés, has included execution design, construction management and project management.

CONSTRUCTION MANAGEMENT OF THE NEW COURTHOUSE OF GIRONA

It is a new building that will house the Judicial Court of the city of Girona. It has a ground floor and five floors to house the courts and offices, and two underground floors for parking and archives. Eptisa is responsible for the integrated manage- ment of the works that includes: control of the design, project and construction management, ar- chitectural management, and quality control and environmental quality control of the works.

35 Annual Report 2012

DEVELOPMENT AND IMPROVEMENT OF THE SHOPPING AREA IN THE T4 AND T4S TERMINALS OF MADRID BARAJAS AIRPORT

The aim of the project is the development and improvement of the shopping area in T4 and T4S terminals and the remodeling and enlargement of the commercial areas as well as all the auxi- liary facilities, including the demolition of existing areas and the building of the new ones. The pro- ject guarantees the implementation of the work while maintaining the full functionality of both ter- minals 24 hours a day. The estimated work is of about 23,500 m2, of which 7,000 m2 are of new construction and the rest to be redistributed.

The new commercial areas will be designed keeping to the following design criteria: directing the passenger flow towards the commercial areas, increased visual impact of the commercial offer, minimize the effects of construction on commercial operations, the functionality of passenger flows, the possibility of future expansion, adapting to the environment (climate, materials etc.) efficiency in the design and execution of the work and energy efficiency in the building’s operating costs.

DESIGN AND IMPLEMENTATION OF A PATHOLOGY PREVENTION WARNING SYSTEM AND A MAINTENANCE MANAGEMENT SYSTEM IN WIND TURBINES

Over recent years wind energy has been developed throughout the world. The need to take maximum advantage of each area of generation has required the installation of wind turbines of up to 6mw, and of a height of up to 100 meters. This size requires an increasingly demanding structural design, both in the foundations and in the mast of the wind turbine. Over recent years pathologies have arisen in these types of foundations, with the advent of severe damage and the corresponding economic loss. In Eptisa we have designed and implemented a system that makes it possible to control these pathologies, prevent their development, place points of alarm and/or repair as well as minimize the costs of repair and maintenance. The system is versatile and can be adapted to the study and control of different patho- logies, as the case may be. The main tools of the system are as follows: static and dynamic data collection systems (individual for each generator), centralized management system in the control center (with control software designed by SAYTL DINAMYC) and a web based SCADA system for the visualization of data and information mana- gement.

36 Spain | Building, Energy and Industry

CONSULTANCY AND TECHNICAL ASSISTANCE SERVICES FOR THE DEVELOPMENT PLAN OF URBAN INFRASTRUCTURE OF THE POBLENOU NEIGHBOURHOOD IN BARCELONA

The project involves providing technical assistance services to the property, Eptisa has carried out the financial monitoring and supervision of all the pro- 22@Barcelona, to monitor the implementation of the urban infrastructure plan jects and construction works of urbanization, parks and gardens, the planning of the Poblenou neighborhood .The total developed area is of 703,997m2 and of deadlines and execution and works, updating and improvement of tender the process of urbanization includes the replacement of more than 37km of documents, the development and updating of plans and reports, preparation street pavement, a new network of lighting and traffic lights, the installation of of comparative technical/economic studies of different technical solutions, the new telecommunication and electricity networks, the renovation and enlarge- relationship with private developers in relation to the fulfillment of the plan and ment of gas and water supply systems, installation of a urban solid waste co- the monitoring of agreements with service companies (Fecsa, Agbar, Gas llection system, installation of centralized air conditioning system, the renewal Natural, Telefónica). of damaged trees, the renovation of the sewage system, the construction of new cross passages, and new horizontal and vertical signage.

TECHNICAL ASSISTANCE FOR THE PROJECT OF DISMANTLING AND CLOSURE OF THE NUCLEAR POWER PLANT JOSÉ CABRERA IN GUADALAJARA

The nuclear power plant José Cabrera is located in the town of Almonacid de Zorita in Guadalajara province and was commissioned in 1968 with an elec- trical output of 160 MWe. Eptisa has worked since 2011 in the supervision of the civil works of the dismantling works including following tasks: planning, control and supervision of the works, as well as the technical monitoring of contractors. In this new contract and under the direct supervision of ENRESA and fra- med in the Technical Office Service, the actions to develop are: Reporting (monthly report on the activities of dismantling and closure of the José Ca- brera Nuclear Power Plant project); cost control (control of work certifica- tions); planning (updating the work program issuing specific programs, de- tailed monitoring of contractors); and in relation to technical documentation: Control of technical information (procedures, reports, etc.) issued by con- tractors, coordination and monthly monitoring with the different contractors, control of delivery of previous documentation and support of contractor im- plementation, control of work permits (SAT), update of MSD’s (Management System of Dismantling), updating of PMS (Project Management System).

37 Annual Report 2012

38 Spain | Information Technology

Information Technology

This sector is suffering a slow-down with 2,100 people attending. The applied in the campaigns thanks to of the traditional IT projects: hard- participants showed interest in the the integration of the media and so- ware, software and services, and it applications, case studies and cial networks. is expanding towards new technolo- GIS developments of Environment, gies, such as those regarding mobi- Safety & Emergency, and Transport Regarding the contents field, Esri lity (devices, applications, and ser- sectors. Spain has showed throughout 2012 vices), cloud computing, and social the scope and the communication networks. Trends are changing the We have developed a program of ability of Social Maps. Through environment and Eptisa is focusing technical seminars, both online and new web applications such as mu- on the diversification of both pro- face to face, for our clients and part- jerymapas.com, aguaymapas.com ducts and services, to successfully ners, so that they can be updated in and Geoporra, all developed using meet the needs of the new genera- products news and technical inno- ArcGIS Online, we have brought the tion. vation. GIS to the citizens, making it no lon- ger limited to the technical environ- Digital economy has become the For the second consecutive year, the ment. As for the Geoporra applica- new business strategy and it is hel- marketing department of Esri Spain tion, we have successfully created a ping the IT sector to find its way has been awarded the Global Align- collaborative environment. out of the crisis. Digital content and ment Award, granted by of our tech- software as a service (SaaS) is pro- nology partner Esri Inc. This award Mujerymapas.com uses statistical viding clients with an excellent op- recognises the work undertaken by data to create a map showing the portunity to access to services and the department to develop marke- situation of women in Spain and information in a simple, effective ting and communication campaigns, Europe in terms of employment, and affordable way. strengthening the presence of Esri’s domestic violence, work-life balan- products in Spain and developing In 2012, we have further strengthe- successful marketing strategies. ned our position in the internatio- It also recognises the innovation Mujerymapas.com nal market participating in several projects in countries such as India, Georgia, Peru and Costa Rica.

Geographic Information Systems

Proud of a twenty-year presence in the market, Esri Spain keeps wor- king to spread the use of GIS te- chnology in our society. The great success of the ArcGIS version 10 is due to an improved experience for users and a more comprehensive functionality for the creation of mo- bile applications. It also enables the use of GIS in the cloud: Cloud SIG.

For another year, the Esri User Con- ference has been a major success. It is the major GIS event in Spain

39 Annual Report 2012

ce, access to higher education, and Bilbao, blue for the F.C. Barcelona, ces, conducted the third and fourth presence in high-positions in the pu- and green for draws, if any). It also edition of the Master GIS. The Mas- blic work environment. Additionally, shows the areas where teams are ter provides students with the ne- it provides temporary data for the supported the most, as well as the cessary skills to become experts in users to see their evolution throug- distribution of users’ bets. GIS technology, which has allowed hout the latest years. Mujerymapas. them to entry into the labour market com is based on statistical data pro- During 2012, Esri Spain showed their both nationally and internationally. vided by several institutions, such as support to the open data initiative Currently, the Master is a reference the Women’s Institute (Instituto de la and fostered the public access to in the sector for our partners and Mujer), the Spanish Statistical Office the data. To this end, he presented customers. Likewise, face-to-face (Instituto Nacional de Estadística), www.Comunidadsig.com, a platform and online courses through the Au- Eurostat, the European Union, the where any user can have free ac- larcGIS online platform, enable our Spanish Department for Education, cess to the most important geogra- users to be updated on the latest Culture Media & Sport (Ministerio de phical and cartographic contents developments of the product and Educación, Cultura y Deporte) and from Spain, as well as use them to improve their productivity. the General Council of the Judiciary create their own GIS applications. (Consejo General de Poder Judicial). With this initiative, Esri Spain takes In the Public Sector we have wor- Esri aims to offer a platform providing position in favour of the open data ked in the maintenance of existing a rapid access to all the information and gives its support to the public projects and applications. New appli- concerning the situation of women, access to the contents in order to cations and projects have slowed using maps for the visualisation and enrich them and reuse them by the down, but even so, it remains our achieve a better understanding of user community. In 2012, Esri Spain principal market. Corporate license today’s scenario. This platform also took part in the www.datos.gob.es, and services agreements that allow allows users to create and share a web platform of the Government access to software and services at maps using their own data. with aim of publish and manage pu- a fixed price will help to keep our blic information from the General users loyal and the existing applica- Geoporra.com is the Copa del Rey Administration of the State and the tions updated. (football tourney) map, an inte- content provided by private entities. ractive map that is available to all In 2012, in the field of Emergency followers of the competition and Another collaborative initiative was and Public Safety, we are working allows them to vote for their favouri- held on the occasion of the day of for the main security and emergen- te team. Esri Spain is using its own Internet. Esri launched Internetyma- cy institutions of the central, regio- technology to create a collaborative pas. com, a platform in which users nal and local public administration, application where all the votes can can find and use the best and most in the maintenance and updating of be stored in a database, as well as relevant GIS applications that have the geographic information systems. displayed in an interactive, dynamic been developed in different areas. and social map. This map uses a As a result of our experience in GIS colour code (red for the Athletic de In 2012, Esri Spain Training Servi- applications for public safety, we

SUPPORT AND MAINTENANCE OF GSA-BASED CORPORATE SEARCH ENGINE OF BBVA

The activities consist of the maintenance of the horizontal search service provided by the Google Search Appliance platform for BBVA, used for both internet and intranet sear- ches. High-availability architecture has been developed in both environments for the system’s implementation. Mirro- ring configuration has been applied to hardware and index connectors, making it possible to provide results in less than one second for each query and environment, retrie- ving the same results for repeated queries.

40 Spain | Information Technology

have developed a solution which in the supply, installation and com- IT solutions: Enterprise integrates the functionality and con- missioning of the e-SWIS (Surface search and content tent in order to save costs and im- Water Information System). It’s a management systems plementation time to our clients. The new system based on Web envi- application provides the necessary ronment for the efficient dissemina- Eptisa, as the only Partner Premier technological tools for the preven- tion and processing of geographical of Google Search in Spain, has the tion and analysis of crime. and hydrological data that allows, most experience in the development among other functions, support of of projects in the business solution For the Logistics sector, we are Flood Warning functions. of Google Search Appliance, and working on the Phase II of the deve- has worked for companies such as lopment and implementation of the In Costa Rica, we collaborate in the Real Madrid, the General Directo- Corporate Geographic Information development and implementation of rate of Traffic, and Nuclear Power System for the Spanish Post Com- the GIS functionality in the project of Plants of Almaraz and Trillo. In pany Correos. The GISC is a corpo- the Real State Registry Information 2012 we worked in the support and rate georeferenced data repository, System (SIRI), funded by the Inter- maintenance of the Google Search and provides tools for the location American Development Bank. Appliance platform for BBVA. of offices, centres of distribution and the concentration of services, both in rural and urban. Also helps in the decision-making of the design ESRI User Conference and analysis of routes. In addition, it includes the functionality for the visualization and management of infrastructure data from the Telco company Correos Telecom.

In the Water sector, we continue working for the main Water Com- panies in Spain. The experience gained in the projects for Canal de Isabel II (the Water Company of Madrid), Txingudi, etc., has suppor- ted the internationalization of our services in the design and imple- mentation of solutions for the water infrastructures management in the countries of Georgia and Peru. In the region of Madrid, Canal de Isa- bel II entrusted us the maintenance of all GIS and mobility applications for the next two years.

In the International Market, also in this sector, we work in Georgia in the project for the design, development and implementation of a Geospatial Urban Management System for the water supply and sanitation network in several cities. Recently in Peru, we were awarded the contract for the development of an Integrated Geographic Information System for the Drinking Water and Sewerage Service of Lima (SEDAPAL). The project will last 16 months.

Also for the water sector, but this time for the management of water resources, we are working in India

41 Annual Report 2012

The result of the collaboration with nomy and specialized vertical appli- to promote the information techno- Google, we developed a solution cations. logy activity in the domestic market for promoting Google Apps tech- and boosts the internationalization nology-based products. The solu- The fierce competition in the tech- of our Know How. tion enables the user to access to nologies sector requires proposing e-mail, search tools and business projects of R&D with a multidiscipli- management application at an affor- nary approach, involving and coor- dable price for small and medium dinating activities of various areas sized companies. Eptisa adapts the- of the company. As a result of this, se solutions tailored to the company in the year 2012 and in coordination requirements and their needs, re- with the engineering activity of Epti- gardless of their size, and providing sa, we have launched ROMA (Road added value services. Management System), the most comprehensive technological solu- R&D tion for the treatment and professio- nal management of the information In Eptisa we have made an inves- concerning linear infrastructures, tment in technological R&D with the due to its advanced visualisation, aim of developing vertical solutions editing, consulting, management, and improve existing ones. This and information analysis capabili- effort boosts us at the ahead of the ties. latest technological breakthroughs and keeps our position in the mar- In the year 2012, we initiated the ket. design for the water sector of a so- lution for the management of water We are in a highly competitive and supply and sewerage systems. constantly changing environment, which requires adapting IT services As a consequence of the good re- to the new trends of the digital eco- sults in the activity, Eptisa continues

MIGRATION AND MAINTENANCE OF REPSOL’S GIS APPLICATIONS

The purpose of this project is the migration of Repsol’s GIS applications from a proprietary platform to a new corporate platform based on Esri’s ArcGIS technology, as well as its subsequent maintenance. The services provided by Eptisa include: software require- ments specifications, analysis, design, development and installation of the GIS applications to be migrated to the new platform.

In order to facilitate the migration of the application to the new platform, we have designed a web Viewer with the functionality to be migrated: • Routing according to different criteria (distances and toll rates), taking into consideration the regulations concerning the transport of hazardous materials • Address search (Street Map Search) and Kilometre Point search • Consult of corporate geographic information: service stations, depots and exploratory drilling sites, among others. • Editing entities

42 Spain | Information Technology

ROMA (ROAD MANAGEMENT SYSTEM): TECHNOLOGY SOLUTION FOR ASSET AND MAINTENANCE MANAGEMENT OF ROADS

ROMA is the most comprehensive technological solution for the treatment • Asset Inventory: meet the characteristics of the elements and their exact and professional management of the information concerning linear infrastruc- geographic location tures, due to its advanced visualisation, editing, consulting, management, • Events Inventory: accidents, attention to winter maintenance, use and de- and information analysis capabilities. RMS is based on ESRI GIS technology fense actions and Web environment, adapted to integrate with systems of the organization or be consumed through pay per use (SaaS). Geographic Information Sys- • Conservation: ability to control and plan both regularly scheduled activities tems (GIS) are the most appropriate technology platforms due to the spatial and the immediate intervention incidents component, for the treatment, management and visualization of road assets • Pavement Management: Scheduling conservation action in the firm optimi- RMS users have at their disposal a set of tools that allows them to perform zing costs and maximizing profits asset management, preventive and corrective maintenance of the infrastruc- ture and its elements.

GISC II – CORREOS CORPORATE GEOGRAPHIC INFORMATION SYSTEM (PHASE II)

The GISC is a corporate georeferenced data repository, and provides tools for the location of offices, centres of distribution and the concen- tration of services, both in rural and urban. Also helps in the decision- making of the design and analysis of routes. In addition, it includes the functionality for the visualization and management of infrastructure data from the Telco Company Correos Telecom. The new functionalities include: migration of the system to ArcGIS Server version 9.3.1; visualisation, access, and analysis of the Sales and Marketing Management Committees; visualisation, management, access, and analysis of the Management Committee for Operations in the Urban Mail Area; the development of both the Rural Mail Module and the transport module; and visualisation, access, and analysis of the Management Committee for Planning and Finance.

43 Annual Report 2012

44 Spain | Health

Health

reports from the health activities of CASTA ASTURIAS-LANGREO Casta Salud the various units. During 2012 we achieved the objec- reinforces its In 2012 Casta Salud has consolida- tives planned and the R+D project ted its position in the line of activity based on robotics, which started for public health projects, carrying in 2011, has become a success in R&D out consultancy services to develop the therapeutic treatment of people the Basic Services Portfolio on with mental illness. This has turned Consolidated as the first priva- Drugs-dependency for the Natio- Casta Salud into the first company te company in mental health and nal Plan on Drugs. This report wants in the sector who applies innovation psycho geriatric services sector in to define in a structured way a stra- in this type of pathologies. Spain, Casta Salud is currently ma- tegic line of the offer for treatment naging three own centres with an programs and public health care Thanks to the contracts signed with offer of 1,000 beds. resources adapted to the specificity the public administration, at the of different municipalities and drug- close of the financial year, we had During 2012 the goals marked for dependency profiles. 70% occupation of the residence in the centres of Asturias, Guadarrama Asturias. The number of places sold and Arévalo have been achieved, This is a project born from the Cas- during the financial year enabled us thanks to obtaining the predicted pu- ta Salud experience in the drug- to begin 2013 with the centre’s oc- blic administration contracts and the dependency field thanks to the work cupancy level at 75%. Now, in addi- private places. We have also achie- developed by the Pharmacy Unit in tion to maintaining the agreement ved the objectives in the rest of the the Methadone project since 2009 in with ERA, the public institution for areas of activity of Casta Salud, with Madrid. Residential Homes for the Elderly health projects for the public admi- of Asturias, we have signed a Fra- nistration and the Pharmacy Unit. RESIDENTIAL MANAGEMENT mework Agreement with the Social Welfare Council, which will enable The Residential Management RESIDENCIAS NOSTEM us to increase the number of places model of Casta Salud is suppor- contracted with them. ted by a highly-motivated profes- In the Arrigorriaga and Balmase- sional team and a high degree of da centres, both in the Basque As a result of the professional’s commitment to achieving objec- Country, we are responsible for the work of our centre, we have achie- tives. We also take advantage of management of 372 beds. During ved to set a new robotics-based the synergies deriving from the 2012, we consolidated the agree- therapy for the first time in Spain: collaboration with Universities and ments with the public government Nuka Project. It has the aim of Foundation – such as the Univer- BIDEAK, which involved 90% of the applying the new technologies in sidad Pontificia of Salamanca, the total occupancy capacity in both the treatment of people with men- Universidad Autonoma and Com- centres. tal illness. Nuka is a robot mode- plutense of Madrid, as well as the lled after a baby harp seal, with Tejerina Foundation – through signing In Arrigorriaga, both public funded five sensors that respond to the hu- collaboration agreements for work and private places are all full oc- man senses. Three of these react training experience at undergradua- cupied, while the day-care places to light; touch and sound, with the te and postgraduate levels in disci- have around 90% occupancy. purpose of stimulate the senses of plines such as Psychology, Occupa- sight, touch and hearing respec- tional Therapy, Speech Therapy, or In Balmaseda 100% of public fun- tively. The other two respond to Nutrition and Dietetics. Lastly, the- ded residential places are occupied, learning – through punishment and re is the conducting of studies and as well as the day-care places. reward methods – and in the field

45 Annual Report 2012

Casta Arevalo Casta Asturias-Langreo

of behaviour through imitation me- • Foundations: Fundación Madrid, PHARMACY UNIT chanisms. Working with the robot Fundación Familia, Fundación in therapy takes place in the area of Madre, Fundación Manantial From 2010 we develop the contract cognitive stimulation with simulation for Managing the Supply Pro- exercises and emotional resources. • ADESLAS: Insurance company gramme of Methadone Hydro- chloride, by which Casta Salud ma- After finalizing the project and analy- Moreover, during 2012 we signed nages the production, preparation sing the results, it states that the in- new collaboration agreements with and dispensing of this substance for teraction with the therapeutic robot the following private entities: CIGNA the Drug-Dependency Care Centres produces a stimulating effect to the and DIOLA. from the Dependency Institute of 100% of the patients that where tar- Madrid. Thanks to our quality work, get of the project. All patients that CASTA AREVALO the governing body of the Madrid belong to the group characterized Council has approved the extension by the presence of important states The Arevalo Centre, in Avila, has of this project until the end of 2013. of excitement have improved in their kept its occupancy rate at over 90% Within the project scope our team cognitive performance and in the at- throughout the entire year. It has has the responsibility to manage tention capacity due to continuous also renewed its agreements with the Drug-Dependency Care Centres stimulation and the reduction of the the public administration and insu- for establishing the quality assuran- states of excitement. rance companies. It has also signed ce standards to apply for their daily new collaboration agreements with operations. Nevertheless, the real success of the the organisations: CIGNA and DIO- project is connected to the improve- LA. ment of emotional states and commu- nicative capacity (especially in affective The collaboration with the Univer- aspects), producing a clear improve- sities of Castilla y Leon has led to ment in 100% of the participants. training programmes in Psychology, Occupational Therapy, Physiothera- CASTA GUADARRAMA py and Speech Therapy. Likewise, there is the possibility of grants for Despite the current economic situa- specialised courses and master’s tion, which is having serious effects degrees. caused by the reduction in public administration budgets for this type PUBLIC HEALTH PROJECTS of places, and thanks to the enor- mous commercial efforts made, the current occupation is 72%. This means a total of 116 occupied pla- ces at the close of the financial year.

In 2012 we renewed the collabora- tion agreements with the following public and private organisations:

• AMTA: The Madrid Agency for Adult Guardianship

• SESCAM: Castilla La Mancha Casta Guadarrama Health Service

46 Spain | Health

Key data for this year are as follows:

INDICATOR RESULT opiate substitutes, its pharmacology, its origins, etc. Regarding the second TOTAL EXPENDITURE OF METHADONE IN publication, of a more technical na- 28.582 gr. / 2.858 litres GRAMMES/LITRES. ture, carries out a review about the Casta Asturias-Langreo significance of the metabolic system TOTAL OF METHADONE BOUGHT AND MANAGED (KG. 30 of the Cytochrome System P450, ba- sic to understand the metabolism of NUMBER OF DOSES ADMINISTERED. 531.536 most of medicines, as an example, NUMBER OF METHADONE BOTTLES ORDERED. 346.500 the importance of these cytochromes in the metabolism of some antipsy- METASEDÍN PILLS 5 MG. 18.470 chotic drugs. METASEDÍN PILLS 30 MG. 13.465 48.022 Specialized Consultancy METASEDÍN PILLS 40 MG. 16.087

APHONE ASSISTANCE / DAY. 35 The National Plan on Drugs has trus- ted in Casta Salud to develop the REPORTS PRODUCED (QUARTERLY / BIANNUALLY / 4/2/12 MONTHLY). study Basic Services Portfolio on Drugs-dependency. The objective NUMBER OF VISITS BY PHARMACISTS TO CENTRES. 310 of this study is to develop a portfolio of services duly structured, suppor- NUMBER OF METHADONE DISTRIBUTIONS. 898 ted by scientific evidence and va- lued according to homogeneous pa- rameters with the rest of resources. From Casta Salud, we have backed tion (methadone), pretends to go in In this way, it is expected carrying on the need of renew and promote depth in those metabolic aspects out the theoretical development of the activities of the Pharmacy Units that influence the prescription of the the portfolio throughout the defini- or Services, to make them consis- appropriate dose and their effect in tion of diverse itineraries but repre- tent with the present time in drug- the patient, with the aim of providing sentative of general and specific dependency matter, under an inte- the objective tools to the doctor for profiles more commons in matters grated model and complying with decision making, and optimizing the of drug-dependencies, including the objectives of effectiveness and treatments. which will be the average expected efficiency. Under this line of quality use of the different resources for improvement, we have worked to And the second one pretends to go these itineraries. update the protocols, obtaining the in depth in the study of the metabolic ISO 9001 Certification for the Pro- aspects of the patients with psychia- TRAINING duction and Dispensing of Metha- tric disorder, which will result in an done Hydrochloride to the diffe- optimization of the therapeutic do- Continuous training and the develo- rent devices, which guarantee the ses that can contribute, not only to pment of improvement plans for our traceability of the process, among a better medication management re- team of professionals is one of our other things. garding to economical terms, so pre- main priorities. It is also one of the sent today, but to a reduction of the values that have positioned Casta In the field of Research, the Phar- possible interactions and secondary as the largest private company in the macy Unit will carry out a research effects in these patients due to their mental health sector. project titled New applications of high level of medication. the study of Biomarkers to im- Finally, in the 180 hours course Qua- prove the clinical management This project is the result of the line lity Management for sanitary pro- of opium-dependency patients or of research activity that started some ducts and services held in Madrid with psychiatric disorder with the years ago from the Pharmacy Unit, from October to November, partici- financial support of the Centre for the with the publication of two scienti- pated professionals from Casta. Development of Industrial Technolo- fic publications under the collection gy (CDTI) dependent on the Spanish University Teaching (Fundación Te- And in the course on Advances in Ministry of Industry. It has two clear jerina) and in the series Biomedical addictions for professionals of the purposes, both aimed at personali- Sciences. The first of these publi- Biopsychosanitary field organized zed medicine. The first one, framed cations carries out a review of the by the Anti-drugs Agency participa- in the field of the opium-dependency theoretical bases of the methadone ted professionals from the Pharmacy patients in treatment with substitu- as a substance for the treatment of Unit.

47 Annual Report 2012

GRANTS Throughout 2012, within the Continuous Training Plan the following courses classified by centre were given: The collaboration between Cas- ta Salud and the University comes Casta Guadarrama from the social responsibility of the company towards the society in the Total improvement of the students trai- Course/ Title Training centre Hours Persons Hours ning and support their integration into the job market. FUNDATION Fundación Manantial Conference 4 2 8 MANANTIAL In March 2012, Casta Arevalo sig- Course on Psychological Contention FEMAREC 20 22 440 ned a training collaboration agree- ment with the Catholic University of Challenges and opportunities for the psy- FUNDATION chosocial recovery of persons with bipolar "MUNDO 5 3 15 Ávila to carry out work trainings at disorder BIPOLAR" nursing grade. At the end of 2012 it also signed a collaboration agree- Workplace Risks Prevention Course FREMAP 1 60 60 ment with the Pontificia University of XIV International Congress on Dual Pathology SEPD 12 2 24 Salamanca for the development of a new program with the aim of facilita- Course on Borderline personality disorder INTERNAL 4 20 80 ting the work trainings of the unem- ployed graduates in Psychology. Course on Convulsive Crisis INTERNOAL 3 10 30

Casta Asturias has reached a new Course on feeding and dietetic complements ABBOTT 2 10 20 agreement with the I.E.S La Quin- Universal family-based Prevention Programme ANTI-DRUGS tana to provide work training for stu- 6 2 12 of the Anti-drugs Agency AGENCY dents at Auxiliary Nursing Care. In the same line, Casta Guadarrama 9 57 131 689 has signed it with Virgen de la Almu- dena School in Collado Villalba. Casta Arevalo Casta Guadarrama has also signed a collaboration agreement with the Training DISTANCE TOTAL COURSE DATE Hours Castilla La Mancha University to ca- centre HOURS HOURS rry out postgraduate work trainings in the following specialities: Occupa- Techniques of Commu- 23,24 and 25 of Sr nications with dependent May, 6, 7 and 8 30 20 50 tional Therapy, Speech Therapy and Consultores persons in residences of June Nursing; as well as with the Complu- 8,9 October, 5, tense University of Madrid and the Intervention in Socio-sani- Sr 6, 29 and 30 40 30 70 tary attention in Institutions Consultores Autonomous University of Madrid, in November the speciality of Psychology. Technician UNE-EN-ISO 13485 Quality Management 9 of October During 2012 we have worked for System Certification in health products and services signing the framework agreement of educative cooperation between Care of patients with redu- Fremap 5 December 5 Casta Guadarrama and the Auto- ced mobility nomous University of Madrid for ex- Family and Social Health Salus Mundi December 80 ternal work trainings (curricular and Care extracurricular). Clinical and psychological intervention in personality Salus Mundi December 80 The agreements between Casta Sa- disorders lud and the training centres include the following grants, additionally to Casta Asturias the training plan:

TOTAL • Two annual grants for the post- COURSE Training centre persons graduate Occupational Therapy hours programme at the University of ASSFA Agrupación de Support to the organization of inter- Servicios Sociales 11 100 Salamanca ventions in the institutional field Formativos y Asesoría

48 Craft workshop Therapy with animals

• Two annual grants for the post- We also took part at the VII Interna- graduate Psychology program- tional and Inter-university Semi- me at the University of Sala- nar on Biomedicine and Human manca. Rights, held in Madrid on the 22nd and 23rd of November, with the pre- • One annual grant for the post- sentation of our posters: graduate Speech Therapy pro- gramme at the Universidad • Pharmaceutical Units for the Pontificia of Salamanca treatment of getting off drugs. Socio-sanitary aspects. • Two postgraduate Psychology grants at the Autonomous Uni- • Socio-sanitary aspects in the versity of Madrid development of the daily practi- ce in the mobile units for metha- • Twelve grants for the Occupa- done dispensing depending on tional Therapy programme at Pharmacy Unit of Casta Salud. the Complutense University of Madrid. This year, we have in- creased the number of persons XIV National Congress on Dual trained at our centres to ten. Pathology • Two grants in the Nutrition pro- gramme at the Complutense University of Madrid

CONGRESSES ANS SCIENTIFIC PAPERS

During 2012 we organised seminars and workshops, in which experts Carnival in Casta Arevalo from the sector shared experiences, knowledge and good practices.

In March 2012 we imparted the classes of legal medicine as guest teacher for the students of this spe- ciality. Medicine Faculty of the Com- plutense University of Madrid.

We participated at the XIV National Congress on Dual Pathology, held in Madrid from 25th to 27th of Oc- tober, with the presentation of our poster entitled Our experience in the use of Buprenorfina Naloxona (suboxone)®.

49 Annual Report 2012

50 Europe

Europe

GREECE

During 2012, and within the contract E.S.P.EL. Specialized Consultant for Quality Control, we continue conduc- ting the auditing and quality control of the works in the projects co-financed with European funds and providing technical institutional assistance to the Administration and the Ministry of Public Works.

As part of this contract, we have ca- rried out the quality control of several projects related to Transport Infras- tructures. In Thessalonica we have Rehabilitation Works in the National Highway Tripoli-Kalamata, Greece been involved in the works of the ex- tension of the landing runway of the international airport and the metro. In the construction of the drinking water nal strengthening sectors, as well as the field of roads, we have worked supply system in Pinios. civil constructions, transport infras- in the quality control of the works in tructures, solid wastes management highways and superstructures of the ROMANIA and the energy sector. Besides, we Greek road network. And in the rai- continue developing specific acti- lway sector, we took part in the cons- In 2012 Eptisa extended its activities vities within these sectors, which truction works of the High-Speed and resources within the country, include works supervision, project Railway line Lianikladi-Domokos. strengthening its position on the local management, design and turnkey market despite the difficulties in the projects. In the Energy sector, we undertook development of all Sectorial Opera- the quality control of the works for tional Programmes. We have expan- In the Water sector, throughout the construction of a gas compressor ded our presence in the country with 2012, we have been awarded four station and a high pressure gas pipe- new projects in Arges, Harghita and new projects which include design, line in the region of Aliveri. Caras-Severin counties and we also project management and works su- consolidated our presence in Valcea, pervision in Arges, Harghita, Caras- In the Building sector we collabora- implementing a second project in the Severin and Valcea counties, being ted in the works for the construction field of water. the second project for the Regional of the Agrinio General Hospital. Water Operator for Valcea. Eptisa’s core activities in Romania Finally, regarding to Water sector, he focus on water and wastewater, envi- We continue providing technical have participated in the project for ronmental consultancy and institutio- assistance services in two projects

51 Annual Report 2012

E.S.P.EL. Specialized Consultant for Quality Control, Greece

52 Europe | Romania

for the same Regional Operator in the Beneficiary in the procurement nagement and administration of the the Dolj County. Both projects in- and management process of the ISPA Measure in Suceava clude design, Project Management ISPA Craiova Measure and ensured and supervision of water and was- supervision of the works contracts, Regarding Turnkey Projects, in tewater works. And in the Iasi Coun- according to FIDIC conditions of the 2012 Eptisa foresees to implement ty, we continue with the technical contract. Eptisa provided support for both contracts on time and accor- assistance for the works for exten- reinforcement of the Oltenia Water ding to the expected high quality: sion and rehabilitation of the water Company management capacity for Extension and modernisation of and wastewater infrastructures. operation and maintenance, water wastewater treatment plant Zimnicea sampling and programs monitoring, and Wastewater treatment plants in The technical assistance for the financial management, costs reduc- Agnita and Dumbraveni, thus obtai- management of the project Reha- tion, strengthening the organisation ning references for the company’s bilitation and development of the and operation capacity of laborato- water sector projects portfolio. drinking water supply and sewera- ries. ge systems in Giurgiu County was With respect to Urban Infrastructu- extended until February 2013. This Other project was the Works Super- res, Eptisa continued with the works project aims to increase to 100% the vision of ISPA contracts in Timisoa- supervision for the Rehabilitation of water supply and sanitation servi- ra, in which Eptisa had supervised the District Heating System in Iasi ces provided to the population in the the rehabilitation of the Waste Water Municipality, which is implemented metropolitan areas Slobozia, Bolin- Treatment Plant of Timisoara, with a according to FIDIC Red and Yellow tin Vale and Mihailesti. capacity of 126,000 EP and 28 km of Book Conditions of Contract. sewerage network. In 2012, three projects in the Water In Waste Management sector, we and Wastewater Treatment sector And the last one is the Technical finished the Supervision of works for were successfully implemented. Assistance and Supervision of ISPA the Integrated Waste Management contracts in Suceava, aiming to im- System in Bistrita Nasaud County. One of these projects involved the prove treatment system and drinking Technical Assistance and Supervi- water distribution and collection of During 2012 we have continued our sion of ISPA contracts in Craiova. the waste water in Suceava. Eptisa’s work on the technical assistance for The project offered assistance to activities included assistance for ma- works supervision for the Integrated

Technical Assistance and Works Supervision of ISPA contracts in Craiova, Timisoara and Suceava, Romania

53 Annual Report 2012

Turnkey project for the Wastewater Treatment Plant Supervision Services for Works Contracts in Agnita and Dumbraveni, Romania financed under PHARE 2006 CES, Romania

Waste Management systems in Sa- supervision of civil works – Judicial The Western Balkans laj County, which has strengthened Reform Project, financed by the our presence in the Central region World Bank with the aim of the re- 2012 has undoubtedly been a very thanks to the coordination from the habilitation and the construction of positive year for the consolidation of Cluj-Napoca regional office. twelve courts of law for the Ministry Eptisa’s Regional Office in the Wes- of Justice. tern Balkans. In Building and Civil Works sec- tor we finalized one of the most im- Related to Regional Development In addition to the twenty new signed portant projects in Romania: Site and Tourism sector, we have suc- contracts, covering a wide variety of cessfully handed over the Super- technical disciplines (ranging from vision services for works contracts transport engineering to environmen- Site Supervision of Civil Works– financed under PHARE 2006 CES tal infrastructure, and from energy to Judicial Reform Project, Romania programme, the third project de- public administration reform servi- veloped in the sector for Ministry ces), the implementation of fourteen of Regional Development and Tou- projects was successfully finalised rism. Eptisa provided technical as- with remarkable results. sistance services for the supervision of 19 works contracts for rehabilita- We face 2013 with a total number of tion and construction of the tourism, 33 assignments under implementa- transport and business infrastructu- tion across the Western Balkan coun- re, historical monuments and road tries. works, which was implemented in 5 development regions. Important also to underline that fo- llowing the establishment of Eptisa Moldova Southeast Europe d.o.o., our local subsidiary in the Republic of Serbia, During 2012 our presence on the the company became a member of Moldovan market has consolidated the Association of Consulting Engi- thanks to the four environmental neers of Serbia, the national repre- projects that are being implemen- sentative of the International FIDIC ted in the country, financed by the Association and also of the EU Fede- key International Donors, targeting ration of the Engineering Consultancy to develop strategies and institutio- Associations. nal reforms as well as design and supervision of infrastructure works, Another highlight of the year was cer- mainly in the water and waste sec- tainly the inauguration in April 2012 of tors. Eptisa ADRIA d.o.o., the subsidiary

54 Europe | Romania

Technical Assistance for project management and supervision of works for the extension and rehabilitation of the water and wastewater infrastructures in Harghita, Arges, Caras Severin and Valcea Counties, Romania

In the Harghita County, Eptisa provides support to the regional Water and Wastewater Operator, SC Harviz SA, in project management and design ac- tivities and technical assistance for works supervision of 8, ensuring condi- tions for a modern an efficient management of the county water and sewage system. In the Arges County, Eptisa will supervise 11 works contracts: 8 according to FIDIC Red Book and 3 according to FIDIC Yellow Book and Romanian Law 10/1995 regarding the quality in construction, for the rehabilitation of the water systems in 3 urban agglomerations, with a total population of 266,000 inhabitants. In Caras Severin County, Eptisa was awarded the technical assistance for project management of the modernization of the drinking and waste water in- frastructure in the region. We will provide support in project management and institutional strengthening of the Regional Operator and will carry out pro- curement procedures according to the Financial Application and Financing Contract. It will also be responsible for elaboration of the necessary studies to assure an efficient management for the implementation of SOP Environment as the wastewater treatment plants in the region. This is our second project investment and will update the Master Plan for 2012 and priority Investment implemented for the regional water operator. The project consists of the su- List for second phase (2013 - 2018), including updating the Feasibility Study. pervision of eleven works contracts, seven according to FIDIC Red Book and Finally, in the Valcea County, Eptisa will supervise the works contracts for the four according to FIDIC Yellow Book and according to Law 10/1995, for qua- extension and rehabilitation of the water and wastewater networks, as well lity in construction, for improving the water and waste water infrastructure.

Works Supervision for the Integrated Waste Management System in Bistrita-Nasaud County, Romania

In 2012 the project for the Integrated Waste Management System in Bistri- ta-Nasaud County was finalized. The overall objective was to improve the waste management and eliminate the environmental impact and the risk on human health for a beneficiary population of 300,000 inhabitants. Eptisa has supervised three works contracts for the construction of the Inte- grated Waste Management Centre and of the Sorting and Composting Plant in Dumitra, the rehabilitation and closing of the non-conform urban and rural deposits, and the construction of 5 transfer stations and 5 collecting plat- forms in the region.

55 Annual Report 2012

company of Eptisa in the Republic projects in Albania, in the fields of ted civil works, including monitoring, of Croatia. The newly established Transport and Environmental In- inspection, and reporting supervision company, based in Zagreb, is res- frastructure. During 2012, we con- activities with direct support to the ponsible for coordinating all the com- tinued providing technical support to Albanian Development Fund (ADF), mercial efforts and for undertaking the Albanian Roads Authority within the implementer of all the project the project management of all the an important project that aims to de- components. assignments implemented by Eptisa liver expert advice on the implemen- in the country. tation of major road investments and In the field ofEnvironmental Infras- construction contracts in the country. tructure, Eptisa advanced with the Furthermore, it is equally important Here, Eptisa offers technical support supervision services for the cons- to mention that, during 2012, Eptisa for project implementation and con- truction of the sewerage systems in initiated the process of founding an tract management related to road in- Velipoja and Shkodra, as part of an additional subsidiary in the region, vestment and construction, delivers EU-IPA initiative. The contract en- this time based in the Republic of on-the-job training to project mana- visages the finalisation of the cons- Macedonia*. The office will have its gers tasked with project implementa- truction of a new sewerage network sit in Skopje and its inauguration is tion, and assists in the preparation of and a wastewater treatment plant in envisaged for the first half of 2013. future road investment projects. the city of Velipoja, and a new sewe- rage system in the industrial area of This permanent and long-lasting Our position was further enhanced Shkodra, in the north-west of Alba- presence covering the entire Wes- within the Transport Infrastructure nia. tern Balkans provides us with a very sector with the signature of a new valuable knowledge of the local cha- contract, Supervision of Secondary BOSNIA AND HERZEGOVINA racteristics, of the organisation of the and Local Roads, through which we different authorities, and also of the will monitor the upgrade of 1,500 Eptisa preserved its success when design and construction standards in km of local and secondary roads in working in Bosnia and Herzegovina, the whole region. throughout the entire country. For resulting in several new contracts the next three years, a strategically signed in 2012. REPUBLIC OF ALBANIA composed team of local and interna- tional engineers will be responsible First, Eptisa inked a new contract Eptisa is currently implementing three for the supervision of all the contrac- for the supervision of the design and

* Eptisa takes a neutral position vis a vis the political issues within the region of the Western Balkans, fully supporting the policy of the EU in this regard. The desig- nation for Kosovo is without prejudice to the positions on status and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo Declaration of Independence.

refugees and internally displaced persons (IDPs) after the armed con- flicts in the Western Balkans during the nineties. The Programme was planned to address the housing needs of the most vulnerable population, targeting 74,000 people or 27,000 households, with the purpose to contribute towards the completion of the protracted displacement situation in the four beneficiary countries by providing sus- tainable housing solutions either through voluntary return and reintegra- tion, or by means of local integration. Eptisa. as part of a joint venture, will provide substantial assistance to the national Project Implementation Units (PIUs) in the four partner coun- tries in finalising the preparation of the specific Country Housing Projects (CHP) within the joint Regional Housing Programme, and in their sub- sequent implementation so as to provide sustainable housing solutions in line with the best international practices and for the benefit of those most in need. REGIONAL HOUSING PROGRAMME IN FOUR WESTERN BALKAN COUNTRIES – TA FOR FORMULATING THE The Country Housing Projects foresee different eligible housing solu- tions, from the provision of flats and houses through building, reconstruc- FEASIBILITY REPORTS AND FOR IMPLEMENTING THE tion, renovation or purchase, the supply of construction materials, and COUNTRY HOUSING PROJECTS the accommodation in social welfare institutions. Related to these solu- The Technical Assistance to support the four Western Balkan countries tions, Eptisa will provide technical assistance to the PIUs at all the stages during the implementation of the overall Regional Housing Programme during the construction of all the sub-projects, including the provision of is financed by the European Commission and the Council of Europe De- expert advice for the preparation, design, pre-construction, construction velopment Bank. The aim is to provide durable housing solutions for the and post practical completion.

56 Europe | The Western Balkans

construction works of 36.6 new kilo- nanced by the Global Environment project Strengthening of Bosnia metres of the motorway Banja Luka Facility (GEF) and aiming to stren- and Herzegovina’s Environmental – Doboj, a section of the Trans-Euro- gthen the integrated management Institutions and Preparation for Pre- pean Corridor V. Thanks to this new of water resources in the country, in Accession Funds, aimed at streng- assignment, we will supervise the accordance with the EU Water Fra- thening the technical, administrative works on the section Prnjavor – Do- mework Directive. Specifically, Epti- and programming capacities of all boj and on several local and access sa provides technical assistance for the institutions involved in the ma- roads. This road will play a key role in the management of the Neretva and nagement of the country’s natural providing a financial boost to the deve- Trebisnjica river basins, developing resources. This will result in brining lopment of Bosnia and Herzegovina’s decision support instruments and Bosnia and Herzegovina closer to economy and will also have a signifi- guidelines to achieve the maximum the EU environmental standards. cant impact on the entire region. economic effects in respect to the operational rules and constrains of Within the Social sector, Eptisa is The second awarded project intends hydropower plants in various hydro- currently involved in strengthening to finance investments in the water logical conditions. the role of the Civil Society Orga- supply network in the municipality of nisations, as part the EU-funded Capljina through the EBRD project In the Environmental Management project Capacity Building of Gover- Capljina Water Supply System - Fi- Sector, Eptisa is participating as a nment Institutions to Engage in Po- nancial and Operational Performance partner to Support the Implementa- licy Dialogue with the Civil Society. Improvement Programme and Public tion of the Birds and Habitats Direc- In more detail, Eptisa supports the Service Agreement. Through this tives, delivering assistance to the Governments of Bosnia and Herze- initiative, Eptisa provides technical national and entity-level institutions govina at a national and entity levels support in the development and im- in the transposition and implemen- to increase the engagement of the plementation of a Financial and Ope- tation of the EU Directives on Birds civil society in the different reform rational Performance Improvement and Habitats. Furthermore, we as- processes related to the eventual Programme (FOPIP) for the water uti- sist the environmental authorities accession the country to the EU. lity company, and for the preparation during the initial steps for the deve- of a Public Service Agreement bet- lopment of a NATURA 2000 network Besides, Eptisa is part of an interna- ween the utility and the municipality. and its corresponding implementing tional consortium working on Insti- strategy and management plans. tutional Strengthening and Capacity In addition, Eptisa further streng- Building in the Employment Sector. thened its position within the Water Additionally, we advanced with the The aim of this project is to improve sector by signing a new contract fi- implementation of the EU-funded institutional capacities of the labour

operation of the newly established Green Initiative Facility, as well as for other similar EU Facilities to be managed by the EIB between 2012 and 2016.

The assignment targets energy efficiency projects implemented by Small and Medium Enterprises (SMEs) and Energy Service Companies (ES- COs) in Croatia, Hungary, Poland, Romania, and the Slovak Republic.

During next 4 years, a multidisciplinary team assists a number of financial intermediaries in the selection, preparation, processing, and verification of a wide range of energy efficiency projects eligible for EU grant finan- cing.

More specifically, Eptisa provides expert advice in the technical and fi- nancial assessment of investments on the energy demand side, which aim to improve the energy performance of buildings, industries, infras- tructure, or equipment of SMEs, or investments implemented by ESCOs CONSULTANCY SERVICES IN SUPPORT OF EU for SME end-users. PROGRAMMES ON ENERGY EFFICIENCY, CROATIA, HUNGARY, POLAND, ROMANIA AND THE SLOVAK REPUBLIC The assignment also aims to improve the skills of the bank officers in the overall understanding of the Green Initiative Facility and to develop Eptisa is part of an international consortium providing consulting services energy efficiency lending as a financial service. In this regard, substantial on energy efficiency issues through this framework contract signed with efforts will be devoted to the marketing activities aimed at raising aware- the EIB. The aim of the project is to offer technical assistance to finan- ness by informing about the benefits of implementing energy efficiency cial intermediaries and final beneficiaries during the implementation and investments.

57 Annual Report 2012

market management and employ- tiveness and export performance of Acquis on Strategic Environmental ment service delivery at national, en- companies, especially the SMEs. Assessment (SEA) at regional and tity and sub-entity levels, in order to local levels. The team of Eptisa’s ex- make the labour market work effec- REPUBLIC OF CROATIA perts will train the officers involved in tively in the country, currently hit by SEA procedures and will, furthermo- very high unemployment rates. Eptisa consolidated its presence in re, develop a set of guidelines and the Republic of Croatia by opening manuals for the correct implementa- In terms of finalised projects in the Eptisa ADRIA d.o.o. in Zagreb in early tion of SEA procedures. year, Eptisa successfully completed 2012, which facilitated the award of the implementation of the EU-funded two important EU-funded contracts. Lastly, Eptisa is currently acting in Technical Assistance for the Imple- the capacity of the Engineer following mentation of the Energy Communi- The first project, within the Environ- FIDIC Conditions of Contract within ty Treaty for South-Eastern Europe, mental Infrastructure Sector, is en- the project Supervision of Works for with a Particular Focus on Energy titled Works Supervision for the Cons- the Construction of the Water Supply Efficiency and Renewable Energies. truction of the Waste Management and Sewerage System and Was- Here, Eptisa assisted with reforms Centre Marišćina in Primorsko-Go- tewater Treatment Plant in Slavons- in the Energy sector aimed at crea- ranska County, through which Eptisa ki Brod. The new facility will have a ting a countrywide energy market, in closely monitors the construction of capacity of 80,000 P.E., contributing line with the commitments from the a new state-of-the-art regional solid to the overall protection of the water Energy Community Treaty, the Ener- waste management centre. The pro- resources in this municipality, the se- gy Charter Treaty, the Kyoto Proto- ject will be erected under strict EU venth largest in the country. col, and all the aspects of the Acquis standards and will include the use of Communautaire related to energy the latest technologies in order to sol- KOSOVO* efficiency and renewable energy. ve the urging demands of one of the largest regions in Croatia. Earlier in the During 2012, Eptisa has participated Eptisa was also part of an interna- year, Eptisa finalised another project in in several important projects in Ko- tional consortium that successfully the Primorsko-Goranska County, whe- sovo. First of all, the company inked completed the project Building the re we successfully managed a public a new contract in the field of Inte- Capacity to Promote Exports and relations campaign for the construc- grated Water Resources Manage- Develop the Export Base in Bosnia tion of Marišćina sanitary landfill. ment, the Support to the Ministry of and Herzegovina. Its main activities Environment and Spatial Planning in involved the development of the ins- We also provide support to the Croa- Water Management and Monitoring titutional capacity to develop export tian Ministry of Environment and of Water Resources. Through this promotion strategies, to promote ex- Nature Protection with the transpo- program, Eptisa assists with prioriti- ports, and to improve the competi- sition and implementation of the EU sation and planning activities aimed

* Eptisa takes a neutral position vis a vis the political issues within the region of the Western Balkans, fully supporting the policy of the EU in this regard. The desig- nation for Kosovo is without prejudice to the positions on status and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo Declaration of Independence.

WORKS SUPERVISION FOR THE CONSTRUCTION OF THE WASTE MANAGEMENT CENTRE MARIŠĆINA IN PRIMORSKO- GORANSKA COUNTY, REPUBLIC OF CROATIA

The overall objective of this project is to develop an environmentally and financially sustainable solid waste management system in Primorsko- Goranska County and to build a Waste Management County Centre, fi- nanced through the EU-IPA Programme. It represents the most advanced system of its kind in Croatia and in the entire region, marking a turning point in the development of the waste management sector in Southeast Europe. Eptisa´s team are responsible for the supervision of this new state-of- the-art Solid Waste Management Centre that includes also a landfill, a wastewater treatment plant, mechanical and biological treatment facili- defect notification period according to the Contract Documents, Specifi- ties, and innovative bioreactor technologies. cations, and Croatian and European standards; and the technical and fi- More specifically, Eptisa’s services on this construction project will inclu- nancial supervision of the works as defined in the Contract and according de the supervision (approval of the main design and issuing of building to FIDIC Conditions of Contract for Plant and Design-Build (Yellow Book) permits) during the design period, construction period, testing period, and during the implementation of the works.

58 Europe | The Western Balkans

at improving the protection of water resources and the water manage- ment practises in Kosovo in accor- dance with the EU environmental acquis. The intervention will even- tually lead to a unified Water Strate- gy at a national level.

Secondly, Eptisa renewed its activi- ties within the Energy sector by ini- tiating the preparation of an Energy Efficiency Study in the Building Sec- tor. Namely, we provide assistance to the Ministry of Energy and Mining SUPPORT TO MINISTRY OF SCIENCE IN THE IMPLEMENTATION OF THE in undertaking a quantification of the RESEARCH AND DEVELOPMENT (R&D) INFRASTRUCTURE INITIATIVE, potential energy efficiency improve- REPUBLIC OF SERBIA ments in the building sector and with The R&D Infrastructure Investment Initiative of the Ministry has a total of €400 million Euros the development of a detailed Buil- after signing a loan with the EIB and the Council of Europe Development, aimed to enhance the ding Energy Efficiency Program. research and development capabilities in the country. Eptisa was selected to become the main Technical Advisor to the Ministry of Science and Te- We also provided a wide range of chnological Development in the implementation of this R&D Infrastructure Investment Initiative, engineering services for the Develo- with the objective to provide all the needed technical support to the PIU (Project Implementation pment of Socio-Economic Infras- Unit) during a whole range of tendering and procurement activities as well as during the cons- tructure in several municipalities, as truction of all the related buildings and facilities. part of the project Municipal Social Up-to-date the following works have been completed: Upgrading of the Petnica Science Centre, and Economic Infrastructure. Eptisa Renovation of a Natural Centre, Construction of two Science and Technology Parks in Belgrade is involved in all the stages of project and Novi Sad, and Construction of the Main Building of the University of Novi Sad. implementation, developing detailed designs and technical specifications, and supervising the construction Pan-European Railway Corridor VIII. In addition, Eptisa continued its ac- works until handover and final ac- Here, we conducted an economic tivities in the sphere of awareness ceptance. and financial analysis of the various raising on environmental and sustai- alignment alternatives, we assessed nable development issues, targeting Lastly, in 2012 we successfully fina- the environmental and social im- the population from various munici- lised the project Preparation of the pacts, and we undertook the concep- palities across the country. We are Environmental Strategy and Environ- tual design for the selected solution. establishing an efficient and viable mental Action Plan, aimed at facilita- system for the implementation of ting the alignment with the relevant It is also important to underline that activities on environmental aware- EU standards and international con- Eptisa has recently initiated the pro- ness. Furthermore, we are preparing ventions in the field of environment. cedure for the establishment of a and delivering environmental cons- local subsidiary, Eptisa Macedonia, ciousness campaigns and education FYR MACEDONIA* with its sit in Skopje. The opening of activities on environmental issues the new office is envisaged for the aiming at the student population Eptisa proceeded with the imple- first half of 2013. throughout Montenegro. mentation of the Technical Assistan- ce for Strengthening the Capacity of MONTENEGRO REPUBLIC OF SERBIA the Institutions to Manage and Imple- ment the Operational Programmes. Thanks to a newly awarded con- In the Transport sector, Eptisa sig- Within this EU-IPA project, we are in- tract, Eptisa continued to further ned a new contract to supervise the creasing the administrative capacity develop its activities across Mon- construction of two major tunnels in of the institutions entrusted with the tenegro, especially related to En- the Republic of Serbia. Following management of the EU pre-acces- vironmental protection issues. We FIDIC Condition of Contract, a joint sion assistance in order to achieve a are currently working on the Pre- venture led by Eptisa will supervise sound and efficient management of paration and Implementation of the the construction of the tunnels Pre- all the funds. National and Local Waste Manage- dejane and Manajle, both located on ment Plans, ensuring Montenegro’s the highway E-75. This highway is In the Transport sector, Eptisa finali- roadmap for the implementation of the most important traffic corridor in sed the preparation of the Feasibility the EU legislation in the field of was- the Serbian transport network, con- Study for the Eastern Section of the te management. necting the most significant social

59 Annual Report 2012 Nano Science Centre in Belgrado, Serbia

and economic centres of the Northern will work on the protection of human In the Water and Environment and Southern parts of the country. and minority rights, and on the pro- area, Eptisa is the leading company motion of equality and non-discrimi- in the implementation of the Munici- Furthermore, we moved ahead with nation standards in the Republic of pal Infrastructure Support Program- the implementation of the project Serbia. me, covering its Phases 1, 2, and 3. Supervision of Construction Works All together, the three phases of this on the Highway E-80, Prosek – Di- In addition to this, we are also lea- Programme represent a technical mitrovgrad. A team of local and in- ding the EU-funded project Suppor- assistance of €20.8 million, aiming ternational engineers of Eptisa are ting Access to Rights, Employment to assist the Republic of Serbia in supervising the works performed and Livelihood Enhancement of the improvement of its municipal by several international contractors Refugees and Internally Displaced infrastructure services, in the en- in nine different subsections in the Persons, aiming to improve the ca- hancement of the human capacities section Dimitrovgrad – Prosek, all pacities of refugees and displaced of its local governments, and in the the way to the border with Bulgaria. persons to obtain long-lasting em- development of its people’s living Being part of the Trans-European ployment opportunities. standards. While the successful Corridor X, this road will become implementation of the first phase a crucial element in the main route Eptisa was also part of an interna- is already behind us, our activities from Central Europe to Turkey. Its tional consortium that successfully continue now with the realisation of construction will boost the economic implemented the project Support for the second and third phases, where development in the region while de- the Implementation of Decentralised we are providing technical support creasing the number of casualties Implementation System. Throughout in the preparation and prioritisation due to traffic accidents. It consists of this assignment, we gave advice to of municipal and socio-economic 60 kilometres and includes 43 brid- the Government of Serbia in the de- infrastructure projects. We are also ges and viaducts, 4 tunnels, and 3 velopment of its administrative and undertaking a number of feasibility interchanges. technical capacities in the area of EU studies, providing supervision servi- funds management and in the pro- ces for several construction projects, Also in the Transport Sector, Eptisa cess towards the total decentralisa- and offering advice and support for successfully finalised the Supervi- tion of all the future EU assistance. the improvement of the technical and sion of Construction Works on the financial management of several pu- Belgrade By-Pass (Section A). The In the field of Building and Architec- blic utility companies. new by-pass connects Belgrade to ture and within the contract Support to the road E75 (to Hungary) and to the Ministry of Science for the Implemen- Also in the field of water and sanita- E70 highway (to Croatia). The works tation of the Research and Develop- tion, Eptisa successfully completed were undertaken following Yellow FI- ment (R&D) Facility, Eptisa is the main the preparation of the Sewerage and DIC Conditions of Contract. technical advisor in the implementa- Wastewater Master Plan for the Re- tion of the R&D Infrastructure Inves- gion of the West Morava River Basin. In the Social and Public Adminis- tment Initiative and in the tendering Within this EU-funded assignment, tration Reform sectors, thanks to and construction of all the related buil- we have also prepared a set of ten- the new contract Implementation of dings and facilities. Within this project, der documents for the construction Anti-discrimination Policies, Eptisa a multidisciplinary team from Eptisa of a pilot wastewater treatment plant. will lead an initiative to support the provides architectural, engineering efforts of the Serbian Government in and management support services Additionally, and as part of an EU combating discrimination and in pro- for the design and construction of se- initiative, in 2012 Eptisa finalised the moting tolerance, equality, and diver- veral buildings and a wide range of development of Flood Risk Maps and sity. In the following years, our team research-related infrastructure. Flood Hazard Maps for certain river

60 Europe | NIS Countries

basins in the Republic of Serbia. The Renewable Energy and Energy Effi- Western Balkans during the nineties. set of maps are based on GIS tech- ciency, consolidated a more efficient More specifically, our team of experts nologies, facilitating their integration use of the renewable energy sour- will provide substantial assistance to into the national Water Management ces, mainly in the fields of geother- the four beneficiary countries in fina- Information System, also developed mal energy and combined heat and lising the preparation of the specific by a consortium led by Eptisa as part power schemes. Country Housing Projects within the of another EU-financed project. joint Regional Housing Programme, In addition, Eptisa was selected to and in their subsequent implemen- It is also important to emphasise the supervise the construction and com- tation in order to assure sustainable successful finalisation of the EU- missioning of a new wastewater housing solutions in line with the best funded Technical Assistance for the treatment plant within the Thermal international practices. Development of an Environmen- Power Plant Nikola Tesla, which is tal Approximation Strategy, where considered the largest of its kind in Another regional project awarded Eptisa supported the Government Serbia, covering almost half of the to Eptisa aims to promote the im- of Serbia in designing and develo- national demand of electricity. plementation of EU programmes on ping a roadmap for the transposition energy efficiency in a group of EU of all the EU Directives in the field Last but not least, we continued pro- Member States and in the Candida- of environment, in calculating the viding engineering services within te Countries. Namely, we are part costs and benefits of this approxi- the Supervision of Works for the of an international consortium that mation process, in the transposition Vranje and Leskovac Substations is implementing the project Consul- and implementation of legal acts, and Related Transmission Lines. tancy Services in Support of EU Pro- and in the design of new financial grammes on Energy Efficiency. The instruments. REGIONAL PROJECTS assignment targets energy efficiency (MULTI COUNTRY) projects implemented by SMEs and Finally, in the field of Waste Mana- Energy Service Companies (ES- gement, Eptisa advanced with the During 2012 Eptisa inked a new con- COs) in Croatia, Hungary, Poland, preparation of the feasibility study, tract to provide Technical Assistance Romania, and the Slovak Republic. the detailed design, and the tender to Bosnia and Herzegovina, Croatia, During the next years, we will assist documents for the construction of the Montenegro and Serbia during the a number of financial intermediaries first Hazardous Waste Management implementation of the overall Regio- in the beneficiary countries with the Facility in the country. nal Housing Programme, funded by selection, preparation, processing, the European Commission and ma- and verification of a wide range of In the Energy sector, Eptisa suc- naged by the Council of Europe De- energy efficiency projects eligible for cessfully completed two EU-funded velopment Bank. EU grant financing. projects. The first one, Sustainable Development in the Energy Sector, Within this initiative, Eptisa gives FORMER SOVIET UNION improved the institutional capacities technical support in the provision of (NIS COUNTRIES) for the implementation of the Kyoto durable housing solutions for refu- Protocol. The second project, Tech- gees and internally displaced persons In 2012 Eptisa consolidated it pre- nical Assistance for the Promotion of (IDPs) after the armed conflicts in the sence in the region with new con-

Waste Governance within the countries of the Programme for the Prevention, Preparedness and European Neighbourhood and Partnership Region Response to man-made and Natural Disasters in the (ENPI East) ENPI East Region (PPRD East)

61 Annual Report 2012

Support to the Ministry of Ecology and Natural Integrated Solid Waste Project, Azerbaijan Resources of Ukraine

tracts in Georgia and Ukraine, as In the middle of its timeline, the main is to contribute to the socio-economic well as the development of trans- focus was to develop the waste ma- development of the country provi- boundary projects in the region. nagement strategies and update the ding a sustainable, efficient and safe registers of illegal waste disposal si- transport North-South Corridor link The first of these is the Programme tes. The latter was successfully com- for domestic and international traffic, for the Prevention, Preparedness pleted and transposed into a digital and by extension promote Armenia’s and Response to man-made and GIS database format for four of the trade capacity in the region. natural disasters in the ENPI East Partner Countries (Armenia, Geor- Region (PPRD East). The Program- gia, Moldova and Ukraine) and into Eptisa undertakes the Project Mana- me is the Phase 1 of the EU Flags- a graphical format for Azerbaijan and gement of this project and support to hip Initiative on Civil Protection of Belarus. With respect to the former, acquisitions, financial management the Eastern Partnership. Within this important milestones achieved in- and assure the compliance with the program, Eptisa provides technical cluded the development of 15-year requirements agreed. As well as the assistance to contribute to the deve- waste forecasts for the majority of construction supervision, project lopment of civil protection capacities the Partner Countries. In addition, evaluation and reporting the pro- of the partner countries: Republic the implementation of awareness rai- gress of the reconstruction works of of Armenia, Republic of Azerbai- sing and capacity building activities an 18.4 km four-lane section and the jan, Republic of Belarus, Georgia, were successfully carried out. improvement of road safety on the Republic of Moldova and Ukraine. Yerevan-Ashtarak road, and the re- The risks framework includes natural Due to successful completion of construction works of 41.3 km on the and man-made disasters: seismic Kura River basin Phase II, European Ashtarak-Talin section. risks, floods, droughts, forest and Commission EuropeAid Co-opera- ground fires; urban and industrial di- tion Office has awarded to Eptisa a REPUBLIC OF AZERBAIJAN sasters. The programme tackles the service contract Trans-Boundary Ri- risks at the level of preparation, pre- ver Management of the Kura River In 2012 we worked in the Integrated paredness and mitigation and res- basin Phase III, with the aim of im- Solid Waste Project for the Ministry of ponse management prove water quality management in Economic Development, with the ove- the Kura River basin and the trans- rall objective of improve and support The second regional project is the boundary cooperation of Georgia, the modernization of the Solid Was- Waste Governance within the coun- Azerbaijan and Armenia. te Management system in the city of tries of the European Neighbourhood Baku. Throughout the year we have and Partnership Region (ENPI East), REPUBLIC OF ARMENIA supported the reform of the Greater within the Environmental Program- Baku solid waste collection and dis- me for the Eastern Region of Euro- The Asiatic Development Bank has posal operations into an effective and pe. Its main objective is to reduce the awarded to Eptisa, in consortium, a sustainable system in the fields of risks of contamination arising from new contract in the Transport sector improving environmental conditions the inappropriate management of to carry out the Project Management at the existing waste disposal sites, solid waste in Republic of Armenia, in two tranches of the Multitranche building-up operational, management Republic of Azerbaijan, Republic Financing Facility (MFF) of the North- and communication capabilities, roll- of Belarus, Georgia, Republic of South Road Corridor Investment Pro- out of collection services and data co- Moldova, Russia and Ukraine. gram of Armenia. The global objective llection and planning.

62 Europe | NIS Countries

vernment of Georgia requested the Bank assistance in upgrading se- veral segments of the East-West highway. The section between Ruisi and Rikoti of approximately 49 km is a two-lane carriageway road, which passes through mountainous and flat terrain. The investment is intended for upgrading the section from 2-lane to 4-lane highway. Deterioration of transport infrastructure increases cost of doing business, deters fo- reign investments, hampers transit traffic growth, and leaves segments of the population out of mainstream Geographical Information System, Georgia economic activities.

Also in 2012, Eptisa was awarded ge hazardous wastes associated with A complete detailed design is ca- the Technical Assistance for Stra- Persistent Organic Pollutants (POPs). rried out in order to select the most tegic Environmental Assessment optimal alignment for the Ruisi to (SEA) of the Greater Baku Regional Project design foresees two key as- Rikoti road section, giving the Go- Development Plan (GBRDP). The signments: the design and supervi- vernment of Georgia the best align- objective of the project is to support sion for the construction of the waste ment option. the Authorities in the development of separation facility; and the contract a sustainable Urban Development for construction of the waste separa- Related to Water sector, the Asian plan in Baku. tion facility with a capacity of 120,000 Development Bank has awarded tons per year in the city of Grodno. Eptisa a new project Urban Services REPUBLIC OF BELARUS Improvement Investment Program. Eptisa is carrying out the design and The objective of this ADB Program is We continue working in the Project fi- work supervision of the materials re- to improve water supply and sewera- nanced by the World Bank for Design covery facility (MRF). Company’s ge networks in Georgia. and Supervision of Works Concerned activities in the region led to key stuff with Construction of Mechanical Was- mobilization and active progress in In the same field, we are working in te Separation Facility in the City of accomplishing main tasks of the as- the project for the design, develop- Grodno. Integrated Solid Waste Ma- signment ment and implementation of a Geos- nagement Project for Belarus is part patial Urban Management System of the World Bank funded program- REPUBLIC OF GEORGIA me. The purpose of this Project is to increase environmental benefits of in- In the Transport sector we are wor- Detailed Design and Bidding tegrated solid waste management in king in the Preparation of Detailed Documents for Construction of the City of Grodno through recovery Design and Bidding Documents for the Ruisi-Rikoti section of the E-60 and reuse of recyclable materials and Construction of the Ruisi-Rikoti Sec- strengthen national capacity to mana- tion of the E-60 Highway. The Go- Highway, Georgia

63 Annual Report 2012

PHASE III: TRANS-BOUNDARY RIVER MANAGEMENT FOR THE KURA RIVER PROJECT, ARMENIA, AZERBAIJAN AND GEORGIA

Due to successful completion of Kura River basin Phase II, European Commis- sion EuropeAid Co-operation Office has awarded to Eptisa a service contract to improve water quality in the Kura River basin Phase III.

TECHNICAL ASSISTANCE FOR THE STRATEGIC Water quality in the Kura-Aras basin is one of the most critical issues for the countries of the South Caucasus. Kura River is the largest trans-boundary river ENVIRONMENTAL ASSESSMENT OF THE GREATER BAKU in the Caucasus region; its basin is shared by five countries – Georgia, Turkey, REGIONAL DEVELOPMENT PLAN, AZERBAIJAN Armenia, Azerbaijan and Iran. Within the framework of the project, Joint Mo- The overall goal of this Strategic Environmental Assessment (SEA) is to in- nitoring Programme was developed and implemented. These activities have corporate environmental considerations and assess the likely significant en- contributed to bring into the harmony used methods and tools in surface water vironmental effects (risks, cumulative long term impacts and opportunities) of monitoring process in Kura river basin. the implementation of the Greater Baku Regional Development Plan (GBRDP). Among main accomplishments made during the 2nd stage of the project are: The specific objectives of this SEA are to: (a) recommend policies, institutional successful delivery of projected outputs, providing support of a common moni- and governance arrangements conditioned on the premise of sustainable ur- toring and information management systems to improve transboundary coope- ban development of the Greater Baku’s urban development; (b) provide overall ration in the Kura River basin; enhance capacities of environmental authorities direction and inputs to the GBRDP formulation (including LED strategy and and monitoring establishments engaged in long-term integrated water resour- action plan) and other sectorial projects and plans (e.g., conceptual land use ces management in the Kura River basin. plans/structure plans for Alat and Dubendi); and (c) ensure stakeholders and The long-term objective and the main purposes include support of the wider public participation in the dialogue on the urban development planning establishment of a trans-national common approach to water quality assessment through a series of consultations. in the Kura river basin which would improve integrated water resources mana- The Study area in this assignment covers roughly 280,000 hectares including gement in the longer term; development of the national capacities needed for a triangular strip separating Baku and Sumgayit cities (including Xirdalan city). trans-boundary integrated water resources management in the Kura river basin. Greater Baku Regional Development Framework (GBRDF) and the Greater Baku Regional Development Plan (GBRDP) are expected to be prepared con- sidering the impacts of activities and investments in surrounding regions as well as the national activities.

WORKS SUPERVISION IN IMERETI REGION UNDER REGIONAL DEVELOPMENT PROJECT II, GEORGIA URBAN SERVICES IMPROVEMENT INVESTMENT PROGRAM, GEORGIA The World Bank is financing the Regional Development Project, which includes the development of touristic and recreational infrastructure in Imereti Region. The Asian Development Bank has awarded to Eptisa a new project titled “Urban Services Improvement Investment Program – Project 1”. The ob- Eptisa is responsible for the construction supervision of the rehabilitation works. jective of this ADB Program is to improve water supply and sewerage net- The civil works contracts to be supervised include a variety of works, such as works in Georgia. Project 1 requires assistance to the United Water Supply restoration of buildings and cultural heritage monuments/sights, as well as mu- Company of Georgia (UWSCG) in supervision of the construction and reha- nicipal water and wastewater system, local roads and utility services. bilitation of water supply and sanitation facilities in towns of Anaklia, Mestia, The overall objective of construction supervision is to execute control over the Kutaisi, Poti and Ureki. rehabilitation works in order to ensure high quality of construction, adherence Eptisa is responsible for supervision of all construction works, design re- to the terms of work execution provided in the construction contracts, and com- view of the facilities, on-the-job training to counterpart UWSCG engineers, pliance with the detailed design and specification requirements, which in its providing assistance for commissioning and handing over of works to the turn will result in reliability, long-term sustainability and efficient operation of the Client. rehabilitated sites.

64 Europe | Turkey

for the water supply and sanitation reaches the performance indicators This project is one of the largest network. Georgia aims to improve the in compliance with the programme transportation infrastructure pro- delivery of water supply and sanita- conditions. It also supports ensu- jects in the world today, because tion services (WSS) through effective ring improved coordination amongst the entire upgraded and new railway implementation of legal, economic stakeholders and proper monitoring system will be approximately 76 km and financial frameworks for local and visibility of the sector budget long. self-governance. The Government support programme. proposes to improve and expand The OHL-Dimetronic Joint Venture, WSS services across urban centers The technical assistance also covers which is carrying out the construc- by leveraging donor and private sec- harmonisation of Ukrainian legis- tion of the Gebze-Haydarpaşa, Sir- tor funds. To ensure adequate main- lation with the EU norms and stan- keci-Halkali section has awarded to tenance of WSS systems improved dards, intensification of the civil so- Eptisa, in consortium with the com- under the proposed investment pro- ciety and NGOs’ role and enhancing pany Prota, the construction design, gram. The system will assist staff of communication/information in envi- as well as the design of the stations the United Water Supply Company ronmental issues of Ukraine. and all associated structures in both of Georgia plan improvements and European and Asiatic side. maintain infrastructure created under TURKEY the proposed investment program. Within the Building sector, the ar- Eptisa became established in Turkey chitectural contest “ARKIV Selec- And in the Information Technolo- in 2006, and now has more than 90 tions” has selected the Kağıthane gies sector, we were awarded a pro- professionals working in its central School, where Eptisa had carried ject for implement a Geographical offices in Ankara and Istanbul, from out the works supervision, as one Information System for the Manage- where five projects are managed in of the quality buildings of 2012. The ment of the urban transport for eight the country and other two in the re- School was part of Eptisa’s project cities in Georgia. The work includes gion close to Central Asia. for the Consultancy Services for collecting field data and designing Design and Reconstruction Super- and developing the information sys- Nowadays we are the benchmark for vision of Etiler Police Vocational tem with databases, desktop appli- other companies that want to develop Academy Dormitory and 40 Schools cations and web-viewer. business and invest in the country. in Istanbul.

Finally, in the Socio-Economic De- In the Transport sector, we are wor- Kağıthane Chamber of Commer- velopment sector, and through a king in the most emblematic project ce Primary School is one of the 40 project financed by the World Bank, developed in the city of Istanbul: schools to be demolished and re- Eptisa carries out the works supervi- Marmaray Project, which consists constructed within the scope of the sion for the rehabilitation and refur- of the development of the rail lines Istanbul Seismic Risk Mitigation and bishment of touristic infrastructures connections between the European Emergency Preparedness Project (buildings, monuments, etc.) in the and the Asian side in Istanbul inclu- (ISMEP) aiming to prepare Istanbul region of Imereti. ding the construction an undersea for any potential earthquake. The tunnel in the Bosphorus Strait. This architectural projects were designed UKRAINE will allow the transit of high-speed, by Uygur Architecture Office and the commuter and freight trains between technical assistance and supervision The Ministry of Ecology and Natural the two continents. services were provided by Eptisa. Resources (MENR) awarded to Epti- sa, in consortium, a new contract to provide Complementary Support to Kağıthane School, the Ministry of Ecology and Natural Architectural Contest Resources of Ukraine for the Sector “ARKIV Selections” Budget Support Implementation. Award, Turkey The services provided by Eptisa in- clude capacity building to planning, execute and supervise the Sector Budget Support Implementation and the National Action Plan in accordan- ce with the National Environmental Strategy priorities. Eptisa provides complementary support to the Ukrai- nian Government and institutions and makes sure the project successfully

65 Annual Report 2012

We continue working in the Supervi- truction Supervision Services under The Opening Ceremony targeted to sion Services for Construction of Fo- FIDIC Conditions of Contract, and raise public awareness among local rensic Laboratories in the Cities of Is- technical assistance and capacity residents and relevant organisations tanbul, Izmir, Diyarbakir and Adana. building services. in the region about the environment Eptisa is responsible for the execu- in general and most specifically this tion of all works compliant to contract The project is under the scope of the project, in support of the efforts of conditions, as well as to ensure the Environment Operational Program- the Ceyhan Municipality to provide provision of the services necessary me - Instrument of Pre-Accession services for a healthy and sustaina- during the defects notification period. Assistance (IPA) for the Regional ble environment. The ceremony was The works contracts are organise in Development Component in Turkey attended by the representatives of four lots, one for each laboratory, and and is co-financed by the EU and the Ceyhan Municipality, Delegation is based on the FIDIC conditions of the Turkish Republic Government. of the European Union to Turkey, Mi- contract for construction (Red Book). The construction works, also un- nistry of Environment and Urbanisa- der IPA Program, will finalize in 21 tion EU Investments Department and In the Energy sector, Iberdrola, months. local stakeholders NGOs. which is developing its first wind farm in Turkey with a total investment of The objective of the project is to sup- Supervision Services for around 100 million Euros, has awar- port the improvements in storm water Construction of Forensic ded a new contract to Eptisa to carry and waste water systems in order Laboratories in the cities of out two studies and the foundation to improve the conditions of health design for the equipments. standards, environmental protection Istanbul, Izmir, Diyarbakir and and municipal services. Adana, Turkey This new 48 MW Wind Farm is located in Subasi in Edirne Province, close to border with Greece and it has 29 wind turbines, 2 permanent Met Masts, a substation area and control building. Eptisa provides geotechnical and hy- drologic studies for all the wind farm area and the foundation design for Turbines and Permanent Met Mast.

Last but not least, in the Water sec- tor we continue implementing the Construction Project for the Ceyhan Waste Water and Storm Water Treatment Plant. Eptisa carries out the Project Management and Cons-

WORKS SUPERVISION FOR THE CONSTRUCTION OF THE WASTE WATER AND STORMWATER TREATMENT PLANT IN CEYHAN, TURKEY

Eptisa carries out the Project Management and construction supervision following the FIDIC Conditions of Contract, and provides technical assis- tance and capacity building services. The project is under the scope of the Environment Operational Programme - Instrument of Pre-Accession Assistance (IPA) for the Regional Development Component in Turkey and is co-financed by the EU and the Turkish Republic Government. The overall investment value for the project is 22 Million Euros.

The objectives of the project are provide technical assistance for admi- nistrative, financial and technical capacity building of Ceyhan Municipa- The construction works, also implemented under IPA programme, are lity and the modernisation of the Water Utility Department to improve the expected to be completed within 21 months. The beneficiaries of the pro- planning of projects, the financial and operational performance for water/ ject are the Ceyhan Municipality, the authority for waste water treatment wastewater services. We will supervise the 1st phase of the construction plant and the other infrastructure investments in the area. The Contrac- works of the waste water treatment plant and replacement of the existing ting Authority for the project is the Ministry of Environment and Urbanisa- collector, and the construction of storm water drainage network for the tion EU Investments Department. existing area.

66 Europe | Turkey

Contract C3: Gebze-Haydarpaşa, Sirkeci-Halkalı Commuter Rails Upgrading and Railway Bosphorus Tube Crossing Construction (MARMARAY), Turkey

Eptisa, in consortium with the Turkish com- earthworks and drainage works, stations (archi- pany Prota, has awarded a new contract titled tectural, structural, MEP, acoustic, fire safety and Gebze - Haydarpaşa, Sirkeci - Halkali Commuter protection and landscape), overpasses, bridges, Rail Upgrading by the OHL-Dimetronic joint ven- depots and stabling yards; track superstructure; ture, which is carrying out the construction of this substation and power supply. railway line in Turkey. We provide the site survey and investigation of the The Marmaray project propose is to provide bi- existing structures to retain, upgrade or demolish directional, safe, robust, reliable, comfortable, and replace. durable, cost-effective and uninterrupted train transportation of passengers and freight throug- (currently is about 185 minutes). The entire upgra- The main structures and systems include: three hout the Istanbul area of Turkey on both sides of, new underground stations, 37 surface stations as well as under, the Istanbul Strait. It consists in ded and new railway system will be approximately 76 km long. (renovation and upgrading), 197 structures, ope- the improvement of the existing railway corridor in rations control centre, yards, workshops, main- the metropolitan area: enlargement of the current The railway corridor runs along the length of the tenance facilities, upgrading of existing tracks double-track infrastructure to a triple-track infras- coast of the Sea of Marmara, between the towns including a new third track and completely new tructure and the tunnel connection beneath the of Kazlıçeşme and Halkali in the European side electrical and mechanical systems. seabed of the Bosphorus Strait. of Istanbul, and between the The implementation will upgrade the existing towns of Ibrahimaga and railway corridor and adapt it to accommodate Gebze in the Asian side. two tracks for internal Istanbul traffic (Commuter Eptisa, among other ac- Rail) plus a third line on which interurban traffic tivities, is working in the will run (Intercity). Furthermore, the railway corri- conceptual, preliminary and dor has to be suitable for the movement of goods detailed design and the pre- both on the dual track (CR) and on the two-way paration of technical specifi- single track (IC). The capacity in passengers in cations for the manufacture, this service at peak-hours should be 75,000 pas- fabrication, installation and sengers per hour per travel. The loading capacity construction of all systems for freight trains will be around 25 tonnes and the and structures. maximum operational speed will be 100 km/h with 104 min. of travel time between Gebze and Halkali This includes the layout,

67 Annual Report 2012

68 Asia

Asia

UZBEKISTAN quality of life and the health condi- of the Jalal-Abad region) and Bazar- tions in the City of Termez and seven Korgon situated in the South-West of Eptisa, in consortium, has been awar- rayons of Surkhandrya oblast. These the Kyrgyz Republic on the border ded with a new contract in Uzbekis- last areas need restore and moder- with Uzbekistan. tan titled Water Supply and Sanitation nize their drinking water supply faci- Services Investment Program –Tran- lities. During 21 months, Eptisa will pre- che 1. Management of Investment pare the design and cost options for Program within Multitranche Finan- KAZAKHSTAN the rehabilitation or new build for the cing Facility. This assignment is part needed infrastructures, as well as of Asian Development Bank funded At the end of the year, in the Energy Resettlement Action Plan (RAP) and infrastructure programmes and will sector, we were awarded a new pro- Environmental Management Plan be implemented until August 2017. ject to develop the roadmap of the (EMP) in accordance with ADB pro- The purpose of this contract is to as- National Renewable Energy Plan, cedures. In addition Eptisa will as- sist the Uzbek Communal Services the analysis of different financial op- sist the client with the Tender pre- Agency in supervising and adminis- tions for its implementation and the paration, selection, contracts under tering the design and construction of improvement of the regulatory fra- ADB’s Procurement Procedures, as the individual sub-projects. mework. The Government of Repu- well as, the management and super- blic of Kazakhstan, through the state vision of the Contractors during the The project includes the reconstruc- holding Samruk-Kazyna, is pursuing works implementation. tion of water pipelines, wastewater the development of a plan in this sec- facilities, sewerage networks and tor with the aim of planning the inves- VIETNAM water supply systems in the cities of tment during next 15 years to increa- Andijan, Gijduvan, Kokand, Vabkent, se the share of renewable energies Eptisa, after show a great experien- Termez, Fergana, Margilan, Rishtan up to 10% until 2020. ce and management during the im- and Yangibazar and in the regions of plementation of the second phase Djizzak, Khorazm and the Republic KYRGYZSTAN of the Environmental Sanitation Pro- of Karakalpakstan. gramme in the Dong Hoi fishing city, In 2012 Eptisa was awarded its first received an addendum to the con- Also within the Water sector and fi- contract in Kyrgyzstan financed by tract to assist the Project Manage- nanced by the Asian Development the Asian Development Bank. The ment Unit (PMU) during this process Bank, we continue with the project objective of this project is to impro- by providing a detailed assessment Surkhandarya Water and Sanitation ve water supply and sanitation in the of the results for the performance of Project Implementation Assistance. cities of Osh (capital city of the Osh the 1st priority works carried out by We provide technical assistance region and 2nd largest city of Kyr- International Construction Supervi- services with the aim of improve the gyzstan) and Jalal-Abad (capital city sion Consultants.

69 Annual Report 2012

Improvement of the Water Supply and Sanitation Networks in the cities of Osh, Jalal-Abad and Bazar-Korgon, Kyrgyzstan

Environmental Sanitation Programme in the city of Safety Audit for the Hyderabad Metro, India Dong Hoi, Vietnam

70 Asia

As part of the Phase II, Eptisa will lation EC 352/2009 of the European by the plant. We have draw up, de- continue the flood protection and Commission and acted as ISA during veloped and managed a variety of drainage work, further develop the the construction of Hyderabad Metro projects with a view to adapting the construction of sewers network, in- Rail System in 2012. facilities to the needs of the manu- terceptors and wastewater collec- facturing processes. This was carried tion, build a wastewater treatment In the Water sector, the Government out according to the high production plant and develop an improved sys- of India, through the Central Water standards required in the aeronauti- tem for solid waste management. In Commission (CWC) a technical or- cal sector and was aimed to coope- addition, according to the Terms of ganization in the field of Water Re- rate with the clients. Reference, Eptisa will collaborate sources and is presently functioning with the PMU in the negotiation of as an attached office of the Ministry After three years in China, Eptisa is the “2nd Priority” construction and of Water Resources, awarded to Ep- considered a benchmark company procurement packages, according to tisa a new contract to carry out the in the engineering field by the local the Consultants outputs carried out project of Supply, Installation and partners. with the “1st priority” packages”. Commissioning of Surface Water Information System, with the objecti- INDIA ve of migrate the actual applications and data bases used by the Central Eptisa consolidated its presence in Water Commission for central stora- the country after been awarded with ge of hydro-meteorological data, to a four contracts throughout 2012 in new e-SWIS system (Surface Water different sectors such as: transport, Information System), as well as the environment, water and irrigation. In existing system for validation and the Environment sector, we worked data processing. in the inventory of hazardous waste landfills in Bengal. And related to irri- CHINA gation we collaborate with the Uttar Pradesh Agriculture department in a After opening and commissioning of feasibility study. the Hafei-Airbus manufacturing ae- ronautical parts plant in Harbin, whe- In the Transport sector we received re Eptisa played an active role, we our first project from the Hyderabad continue working with cooperation, Metro Rail Limited to carry out a analysis and technical assistance safety audit for the Metro of Hyde- services in new projects generated Hafei-Airbus Plant in China rabad, the capital city of the Andhra Pradesh state. Based on the figures from traffic and transportation sur- veys carried out by various agencies, the Government of Andhra Pradesh has approved the development of the Hyderabad Metro Rail (MRTS) in three high density traffic corridors.

Eptisa undertook the safety audit of the designs and drawings, the De- sign Basis Reports (DBRs) and other documents prepared by the conces- sionaire, L&T Metro Rail Hyderabad Ltd (L&TMRHL) and various consul- tants, including the elevated viaduct, the rail alignment, stations and other elevated structures of the metro rail system.

Eptisa has been acknowledged by the Spanish General Directorate for Railways as Notified Body with ability to act as Independent Safety Assessor (ISA), according to Regu-

71 Annual Report 2012

National Renewable Energy Plan of Kazakhstan

Within the strategy of the Government of Republic of Kazakhstan for the de- • Develop and assess (operationally, economically and environmentally) velopment of alternative and renewable energy sources, the state holding three generation capacity alternative scenarios of energy-mix (conventional Samruk-Kazyna is pursuing the development of a Plan in this sector with the vs. renewable), from 2015 to 2030 aim of planning the investment during next 15 years to increase the share of • Select a list of 5 priority projects and investments in renewable energy renewable energies up to 10% until 2020. power (solar, wind, hydro, etc.) to be launched before 2015 Eptisa has been awarded this new contract and will develop a roadmap for national development of renewable energy, the analysis of different financial • Identify those parts of the renewable value chain where it should foster the options for its implementation and the improvement of the regulatory framework local participation and define the investment strategy during 2013. • Define key regulatory guidelines and possible organization of administrative Within the main objectives of the study, Eptisa will lead the following activities: bodies responsible for renewable energy development • Analyze the current situation and provide reports for the preparation of a • Develop specific recommendations regarding de development of local skills long term (2013-2030) Road-Map to increase the share of renewable ener- and capabilities and the capitalization of this plan to maximize Kazakhstan’s gies up to 10% until 2020 economic development.

72 Asia

Implementation of an e-SWIS system (Surface Water Information System) in India

The Government of India, through the Central Water Commission (CWC) tially in all States and UTs of India. Furthermore, will be provided the web a technical organization in the field of Water Resources and is presently services required for data dissemination that, among other tasks, will allow functioning as an attached office of the Ministry of Water Resources, has the support of the Flood Warning functions. awarded to Eptisa a new contract to carry out the project “Supply, Installation Eptisa will provide the following services during the implementation: Review and Commissioning of Surface Water Information System” with one year of of the existing databases, system design, and processes; system design for duration and ten years to its maintenance. data-flow, storage, dissemination, web platforms and GIS components and The main aim of the project is the migration of the actual applications and processes; development and implementation of the software (using open data bases used by the Central Water Commission for central storage of hy- source software) in a phased manner; migration of the existing data from HIS dro-meteorological data, to new e-SWIS system (Surface Water Information databases (i.e. SWDES/WISDOM/HYMOS); training to different section of System), as well as the existing system for validation and data processing. staff (i.e. end users, administrators, etc.); documentation, online help, real- time help. The new web based environment system will be implemented in participating agencies in the second phase of the national Hydrology Project, and poten-

Water Supply and Sanitation Services Investment Program, Uzbekistan

Eptisa, in consortium, has awarded a new contract in Uzbekistan titled Water Supply and Sanitation Services Investment Program–Tranche 1. Manage- ment of Investment Program within Multitranche Financing Facility financed by the Asian Development Bank and will be implemented until August 2017. The purpose of this contract is to assist the Uzbek Communal Services Agen- cy in supervising and administering the design and construction of the indivi- dual sub-projects. The project includes the reconstruction of water pipelines, wastewater facilities, sewerage networks and water supply systems in the cities of Andijan, Gijduvan, Kokand, Vabkent, Termez, Fergana, Margilan, Rishtan and Yangibazar and in the regions of Djizzak, Khorazm and the Re- public of Karakalpakstan. Among other activities, Eptisa will supervise the feasibility studies and final and “As built” design; will approve the Contractor’s key staff, construction programmes and method statements, temporary land occupation by the contractors, materials and sources of materials and will inspect the works periodically. As well as will train the future operatives in the correct operation of the plant in accordance with the chosen processes and installed equipment so as to ensure a low operating cost for treating the wastewater.

73 Annual Report 2012

74 America

America

HAITI ges, viaducts, etc. This project has as to capitalize on this integration in allowed us to extend our knowledge favour of the sustainable growth of In 2012, in the Water sector, we con- about the geographical environment its economy. tinued developing the project Prepa- in Haiti. So now we can say that we ration of the Regional Master Plan have experience in almost all parts The specific objectives of the contract for Drinking Water Supply and Sani- of the country. consist of strengthening the MTI’s tation for the South and West zone institutional capacities to analyzing, (OREPAs) of Haiti. The project inclu- In the Social Development sector, formulating and implementing tra- des the preparation of feasibility stu- we are involved in an institutional de, industrial and competitiveness dies for nine cities in the zone. The strengthening project, which provi- policies. It will also consolidate the aim of the Master Plan is to provide des Technical assistance to Support coordination between public and each one of the four Regional Office to the Ministry of Trade and Industry private stakeholders and will ensure Drinking Water and Sanitation (ORE- Programme to improve the country’s the coordination and implementation PAs) a development scheme for the integration into the regional and inter- of the different trade agreements and short-, medium- and long-term. national exchange dynamic, as well commitments.

Related to Transport sector, the European Commission awarded us Preparation of the Regional Master Plans for Drinking Water Supply and the project to carry out the Study Sanitation for the South and West Zone, Haiti for the identification of development program centered on the Centre- Artibonite Loop. This study aims to collect and provide relevant and ap- propriate information to justify the projects’ evaluation criteria for the restoration of the area affected by the earthquakes of 2010. The docu- mentation will include both financial and structural information.

This analysis will identify the works required for the restoration of the secondary roads network, renova- tion of urban centres and socio-eco- nomical & ecological assessment. The information collected will be geographic, topographic, geotech- nical and hydrological data, as well as to analysis of structures, brid-

75 Annual Report 2012 Agua

Cadastral Information Registry in Guatemala

DOMINICAN REPUBLIC GUATEMALA In the second one, the Government of Guatemala, through the Cadastral In 2012 we continue with the techni- During 2012 we were awarded with Information Registry (CIR), awar- cal assistance project for the Support two new projects in Guatemala. ded to Eptisa the lot 1 of the Land Programme for Public Administration Administration Project for Guatema- Reform. The purpose is to contribu- First one, within the Public Poli- la–Phase II. The objective is to foster te to the strengthening governance, cies sector, Eptisa provides tech- the efficient and accessible process social cohesion and modernisation nical assistance services for the of secure tenure of land in the project of the government through the pro- Security and Justice Support Pro- area through the provision of Cadas- fessionalization of the civil service, gramme in Guatemala (SEJUST), tral and Land Administration. the quality of public services and with the aim of improve the justice the institutional strengthening. Ep- and security sectors to allow it to Eptisa is carrying out the cadastral tisa supports the Ministry of Public operate more effectively in prose- and limited land regularization pro- Administration (MPA) for the imple- cution and investigation of crime cesses with the aim of determine mentation of the key elements of its and guarantee due process by both physical and geometric cha- Strategic Plan 2009-2012 in at least protecting the rights of victims and racteristics of the land located in the six State institutions. These were se- vulnerable groups seeking rehabili- municipalities of San Juan Ermita, lected under the surveillance of the tation, reintegration and education Olopa, and Quezaltepeque and Ca- civil organisations inherent to Domi- of the lawbreakers. motán in Chiquimula department, as nican society.

MEXICO Study for the Development Program of Haiti

Eptisa is still providing technical as- sistance for the Integrated Program of Social Cohesion Mexico–European Union. Lot 2: Mexico–European Union Cohesion Laboratory. The aim of the project is provide technical assistan- ce and support to the execute ma- nagement and the program team, as well as to the public institutions involved and to communities or tar- get groups of the programme. All is in order to establish, implement and strengthen an integrated parti- cipatory model of sustainable local development in Selva and Sierra re- gions in the State of Chiapas.

76 America

Institutional Support Program for the Development Policies in Nicaragua (POFI)

ciety involved, directly or indirectly, in the implantation of development strategies linked to the reduction of poverty, the social protection and the improvement of public budget mana- gement.

COSTA RICA

In 2012 we began a new project for the development, setting up and maintenance of the Real State Re- gistry Information System (SIRI), in order to guarantee the maintenance well as to obtain information about sion and to mitigate the risks factors of the real state information and that these municipalities and the cadas- of violence and youth delinquency. the base of the real state informa- tral owners. Eptisa works on different activities tion will be the data of the National associated with the National Justi- Registry and will operate inside the Finally, we continued providing tech- ce, Public Security and Coexistence National Spatial Data Infrastructure nical assistance services to the Go- Policy, and the National Strategy to and resolve the different types of in- vernment of Guatemala in the im- Support Local Governments in the consistencies between the real state plementation of the Food Security Avoidance of Violence. registry and cadastre. National Policy Document (PESAN in Spanish), by contributing to re- NICARAGUA We also continue with the project for ducing poverty, food insecurity and the Cadastre preparation and regula- chronic malnutrition. The programme In 2012 Eptisa was awarded a new rization for Cadastre and Registry in- is being coordinated by the National technical assistance project for the formation for Zapotal Area. Through Food Security Department and the Institutional Support Program for the this project, which is included in the Ministry of Public Finance. Development Policies in Nicaragua, Cadastre and Registry Regulariza- for contribute to the public policies tion Program, Eptisa supports the We also support the Financial Ma- capacity improvement in planning, Government to improve legal secu- nagement Support project in Gua- execution and monitoring their im- rity and the real property rights. All temala, which is to strengthen the plantation in the key areas establis- of this helps to improve both private Ministry’s of Public Finance capaci- hed in the Human Development Na- and public investment. Eptisa provi- ties and improve the transparency tional Plan and to the amelioration of des technical, legal and administra- and credibility of the Public Admi- the beneficiary institutions planning tive services for the implementation nistration through a better coheren- capacities and the public sector bud- of the Cadastre - Register Model and ce and efficiency in public expen- get management. improve land use and management diture management. The project of municipal government resources enhances the relationship between HONDURAS and prepares as final product for planning and budgeting, making it each district in digital format: cadas- easier to elaborate and implement Eptisa in consortium with two com- tral cartography, associated databa- integrated programmes and strate- panies was awarded a new project to se, Property Tax Registries and Al- gies, which are in keeping with the provide specialized technical assis- ternative Dispute Resolution (ADR) development and social cohesion tance for the Support Program to the Registries. targets. Public Administration and the Regio- nal Integration (SPARI) that will last Finally, as a response to the request EL SALVADOR 4 years. of the geotechnical company CACI- SA from Costa Rica, we are carrying In El Salvador we continue providing Eptisa will support the State of Hon- out the auscultation and geotech- technical assistance services to the duras in promote a better grade of nical control to the levelled ground Government in the implementation social cohesion through the reinfor- close to the Tarcoles Bridge, affected of the Projóvenes II Project. Which cement of the State Institutions and by future construction of the Tarcoles objective is to promote social cohe- of other organizations in the civil so- dam.

77 Annual Report 2012

State Registry Information System in Costa Rica The government of Costa Rica signed a loan agree- ment with the Inter-American Development Bank to Biodiversity Sustainable financing the Cadastre and Registry Regularization Program with the aim of develop a cadastre of all Conservation Support Program existing lands in the country, properly georeferen- (PACSBio) in Bolivia ced, integrated and combined with the Costa Rica The new contract consists of providing international technical assistance for the Biodiversity Sustai- Real Estate Registry. nable Conservation Support Program (PACSBio). The project general objective is to offer a techni- The Real State Registry Information System (SIRI) cal assistance for an adequate implantation of the Program, which aims the biodiversity conserva- is aimed to the use and integrated administration tion and the sustainable development in Bolivia, thus supporting the Bolivian policies, in conformity of cadastre information and its relation with all the with the Protected Areas (PAs), developed under the Protected Areas National System (PANS). lands of the country. The SIRI’s information will be Eptisa provides a long term international technical assistance in order to give a support to the accessible for different state institutions, such as for Environment, Biodiversity, Climatic Changes and Forests Development Management Vice Ministry example the municipalities and professional (Land (EVM) and the Protected Areas National Service for the inter-sector set up, the institutional streng- Surveyors, Notaries, Judge, Registrars, Technical thening in the entire management cycle – planning, funds management, programming; budgeting, Consultants, Coordinators, Administrators) and citi- execution, control and evaluation- in regards with the SPSP (Sector Policy Support Program) ins- zens. The SIRI will provide a tool to assign and mo- trument and the visibility. nitor the workflow to optimize the tasks of the staff of the Cadastral Division of the Real State Registry. It also supports the environmental management and monitoring of the SNZP through the Digital Observatory of Protected Areas (DOPA)22 in Bolivia, for the conservation of the biodiversity in Eptisa undertakes the conceptual design and the protected areas through the Common Centre of Research of the European Community (CCI). detailed, physical and logical design of a Real State Registry Information System (SIRI) and the Strate- gic Plan for its implementation, in order to achieve the following objectives: to model, document and optimize the information processes of the new Ca- dastre–Registry Model of Costa Rica; to develop the software requirements specifications for the SIRI, and carry out the architectural design and the detailed design of the SIRI. The Real State Registry Information System (SIRI) will have three main subsystems: the Cadastral Information System (CIS) based on a Geographic Information System (GIS), with the geographic and topographic information of the Cadastre; a interfa- ce with the Building Assets System (BAS) which includes information of property (alphanumeric and legal); the Interfaces System (IS) which integrates both and offers to SIC users a unified and consis- tent viewer of the physical and legal descriptions of all lands. Auscultation and geotechnical control to the levelled ground close to the Tarcoles Bridge, affected by the construction of the future Tarcoles dam in Costa Rica

Eptisa, at the request of the geotechnical company CACISA from Costa Rica, is carrying out the imple- mentation of an inclinometer and piezometer network in the slopes located close to Tarcoles dam. To date, this monitoring network has been formed by 6 inclinometer pipes and 6 piezometer columns, in order to control the possible horizontal movements in depth, as well as the registry of the piezometric levels of the environment. The installation has been carried out by drilling down in a very heterogenic land with a high fracturing level, thus it has been necessary to resort to installation procedures with a higher complexity to ensure the correct installation and the unity of the device with the surrounding environment. It is included to hold new installations in the future, by expanding the monitoring network currently set.

78 America

PANAMA The purpose of the PACSBio is the ARGENTINA biodiversity conservation and the In 2012, we completed the project for sustainable development in Bolivia, Eptisa continued providing technical Urban Cadastre in the Metropolitan thus supporting the Bolivian poli- assistance services for the Project Area under the direction of the Natio- cies, in conformity with the Protected to Improve Regional Economies and nal Land Administration Programme, Areas, developed under the Protec- Local Development to improve the financed with Inter-American Deve- ted Areas National System. quality of life in the community and lopment Bank funds. support local development in ten di- Throughout 2012, we continued pro- sadvantaged regions in the country, COLOMBIA viding assistance and operational located in the north-west and north- support to the Ministry of Mining and east. This programme will help to In consortium with three local com- Metallurgy, in the Improvement Work strengthen the capacities of the Na- panies, Eptisa continued providing Conditions and Employment Crea- tional Industrial Technology Institute technical assistance services to the tion in the Mining Regions of Bolivia (INTI), whose purpose is to bring New Territories of Peace of Colom- (EMPLEOMIN in Spanish). The tar- technology closer to the Medium bia. This contributes to the consoli- get is to contribute to economic, so- and Small Enterprises (SMEs) in the dation of their safety and develop- cial and environmental development most underdeveloped regions. ment by promoting socioeconomic in these zones, as well as to create initiatives, which it turns towards a employment opportunities by develo- culture of peace, democracy and a ping the artisanal mining sector and State of Law. This is fostering to a by diversifying the economy activity. decent living conditions and equal opportunities for all citizens. We are offering technical assistance to the project supporting the PRO BOLIVIA BOLIVIA agency and other benefi- ciaries on the Program for suppor- In 2012 Eptisa was awarded with a ting the Productive Development new project within the Biodiversity with Decent Employment Sector Sustainable Conservation Support Plan. The focus is to improve pro- Program (PACSBio), with the global ductivity and employment quality objective of provide technical assistan- in the Small and Medium Enterpri- ce for an adequate implantation of the ses (SMEs) in prioritised sectors, program and institutional strengthe- through the improvement of mana- ning to the Environment, Biodiversity, gement capacity, promotion of pro- Climatic Changes and Forests Deve- ductive development and institutio- lopment Management Vice Ministry. nal strengthening.

Cadastre and Registry Regularization Program in Costa Rica Haiti

79 Annual Report 2012

Africa

During 2012, the presence of Eptisa Eptisa, will carry out different activi- rantee an objective, impartial and in Africa has increased thanks to the ties to understand the role of CSOs rigorous quality control over the re- new projects awarded in the social in partner countries (at a legislative sults of the European Union Aid and development sector, as well as water and operating context,); strengthe- Cooperation Programmes in Africa. and health sectors. ning CSOs capacities; facilitating CSOs interaction and networking, MOROCCO The European Union awarded to amongst themselves, with national Eptisa, within the consortium led by authorities and with international do- In 2012 we concluded the monitoring Transtec, the multi country contract nors (especially at regional level); of the Support Programme to Lite- Strengthening Non-State Actors Ca- and highlighting their involvement racy and Adult Education Strategy, pacities to promote National Reform and contribution to policy making. offering technical assistance servi- and increase Public Accountability ces to improve the economic, social in the Neighbourhood South Coun- In 2012 we continue carrying out the and political participation of the most tries formed by Morocco, Algeria, missions concerning the monitoring disadvantaged segments of the po- Tunisia, Libya, Egypt, Israel, Oc- contract based on ROM methodo- pulation, as well as the preparation cupied Palestine Territory, Jordan, logy (Result-Oriented Monitoring) of for the future sector evolution, pla- Lebanon and Syrian Arab Repu- the cooperation programmes and cing emphasis on the relationship blic. The purpose of this contract is projects finance by European Union. between vocational education and to strengthen the overall capacities As consultants, we are responsible employment development sector. and accountability of the Civil So- for organising the monitoring of each ciety and facilitate their involvement project and preparing the reports Projects Monitoring ROM services so as to boost their contribution to a concerned. The objective is to gua- in Africa political and institutional level. This means reinforcing existing initiatives to support Civil Society Organisations (CSOs) in the Neighbourhood South Countries, complemented with new elements, to increase their visibility and involvement in policy-dialogue at country level.

The overall objective of the Civil So- ciety Facility is to increase the in- fluence of Civil Society in the demo- cratic configuration, both at national level and within the Southern Medi- terranean region, and to stimulate a civil society-friendly environment and culture.

80 Africa

Technical Assistance for Institutional Strengthening of Mozambique’s Ministry of Health

Strengthening Non-State Eptisa has been awarded a new project financed by the European Union, this time in Mozam- Actors Capacities to promote bique. The program is entitled Institutional Strengthening of the Ministry of Health (MISAU): Support for the Development of Human Resources in the Fields of Health Care Management National Reform and increase and Administration. Public Accountability in the By drawing upon the framework of the main outlines of the PESS 2007-2012 (Mozambique’s Neighbourhood South Countries Health Care Sector Strategic Plan) and the 10th European Development Fund for Mozambique, the overall objective of this project is to strengthen and develop the planning, management, and evaluation process in the health care sector, placing particular emphasis on infrastructures, as ALGERIA well as human, material, and financial resources. This will help improve the population’s health conditions by equitably expanding high-quality basic health care services. In 2012 we were awarded a new contract to carry out the control of the Eptisa, in consortium, will provide technical assistance services in order to strengthen manage- detailed design and the works exe- ment capacities in Mozambique’s health care sector, aiming at achieving the following results: cution for a Waste Water Treatment • Drawn-up and/or updated curricula and training programmes will be put into place, according Plant in the city of Akbou (Wilaya de to the demand of the country’s National Health System, in the fields of management and BEJAIA) and its operation during a administration. two years period. The new WWTP, • Qualified trainers, both technically and methodologically, within the framework of health care with a capacity of100, 000 equiva- management and administration training (higher-level trainers). lent inhabitants, will be based on a biological depuration (low load acti- • The Health Polytechnic Medical Institute will be strengthened in order to enable it to teach high-quality courses that meet the demands of the whole public health network. vated sludge) and it will include a full- treatment waste water line and other • A post-training monitoring and support system will be established for technicians working in sludge treatment line. the fields of health care management and administration.

Eptisa has also working on the con- tract of Construction design of a 32.5 km section of the new single- track railway line Ralizane-Tiaret– of Human Resources for Health Sec- will help improve the population’s Tissemsilt, which will be 185 km long. tor Management and Administration. health conditions by equitably ex- panding high-quality basic health MOZAMBIQUE The overall objective of this project is care services. to strengthen and develop the plan- In 2012 Eptisa was awarded with ning, management, and evaluation a new project financed by the process in the health care sector, European Union for the Institutional placing particular emphasis on in- Strengthening to the Ministry of frastructures, as well as human, ma- Health: Support to the Development terial, and financial resources. This

81 Annual Report 2012

Corporate Responsibility

We are aware of the importance and dimension that acquires in the new economic-social context the CR and the matters related to sustainability, environment and social issues. The- refore we are working in three main lines towards to increase our respon- sibility for the social development, our commitment to our professionals, and respect for the environment.

Commitment to our professional maintains an initiative called Family To enhance the integration of cultu- Plan to help employees with handi- ral diversity, workshops with all the Anywhere in the world, all Eptisa’s capped family members. international teams have been orga- professionals have the support of a nized to share expertise, promote sy- technical team of engineers, archi- This programme of the Adecco nergies and sense of belonging. tects, economists, geologists, che- Foundation, which is specialized in mists, doctors, biologists, program- the integration of handicapped peo- Commitment to the social mers, etc. working to innovate and ple in the labour life, has been incor- development improve services and place them at porated to our conciliation policies. the service of the organization as a The employees with handicapped The Board of Eptisa, knowing that whole. children, spouses, brothers or sisters social responsibility and labour aged between 0 and 65, can take conditions have a fundamental im- Throughout the organization, know- part of accompaniment plans deve- portance for the organization’s de- ledge management plans encoura- loped by the Addecco Foundation’s velopment, actively promotes the ge training, creativity and synergy selection consultants. responsibility of each employee in among professionals to improve effi- compliance with national and in- ciency and productivity. The personal attention to each be- ternational laws regarding working neficiary consists of orientation, as- conditions and respect for the com- The purpose of the Health and Safe- sessment and the design of actions munity that interacts with. ty policy is to prevent accidents and adapted to the needs of each parti- improve the welfare of people in the cipant that will be included in an ac- In 2012, Eptisa successfully passed workplace anywhere in the world. companiment plans covering these the audit and obtained the social areas: clinical/medical, family, social, responsibility management system Within the equal policy framework, training and labour integration. certification in accordance with the the Equal Opportunities Policy has SA8000 international standard (So- been designed in such a way that In 2012 and as part of the company’s cial Accountability International). has contributed to the professional social strategy in terms of diversity Throughout the year we have de- development of women in Eptisa to include values favouring the so- veloped the defined action plans and exemplifies the company’s com- cial and labour integration of handi- to achieve the objectives, guaran- mitment towards the families. capped people both in society and in teeing the international require- our company, awareness campaigns ments of corporate social responsi- Through a cooperation agreement related to this matter has been de- bility related with human rights and with the Adecco Foundation, Eptisa signed. labour conditions.

82 Corporate Responsibility

Knowing that the company is a lea- ding agent in the development of so- ciety, not only through the services, equipment and projects it provides, but also for the transfer of technical know-how, technology and manage- ment capabilities to the most impove- rished parts of the planet, Eptisa has collaborated in a new book focused on the internationalization proces- ses of the companies in developing countries, under the title “Los enfo- ques pro-desarrollo en la empresa internacional”.

emphasizing the way of adaptation sense of appropriation, empower- to the local environment. And seeks ment of Meta groups, awareness to highlight the reasons why it makes and consensus of the various local sense to integrate “pro-development participants, compatibility with local approaches” in business activity in development processes and conser- the developing countries, providing vation of natural resources. As well the knowledge and experiences to as the complementarities with other implement them. participants that provide knowledge such as consultants, research cen- Eptisa, from its specialized develop- tres, public institutions or universi- ment cooperation activity, is a point ties. And of the role of NGOs, who of reference in multilateral fund ma- have experience and knowledge of nagement and works with the main the dynamics of society. The author and Director of the De- international development agencies. velopment Cooperation Division of Commitment to the environmental Eptisa, Fernando Varela de Ugarte, Cooperation has many objecti- sustainability defends those business strategies ves, basically focussed on the fight better adapted to local contexts against poverty, the scope of which Eptisa is committed to the environ- which are beneficial for both the so- necessitates the capabilities of very mental sustainability in two lines of ciety and company. different agents, such as those of a action: the integration of sustainabi- highly technical nature, where engi- lity values in our services and pro- Through the more than 100 pages neering companies have very exten- ducts as well as in the management of the book and from his professio- sive know-how. of our buildings, operational and en- nal experience, he makes a reflec- vironmental performance. tion highlighting that the companies Eptisa’s strong points are its tech- which have understood that their ac- nical and management capabilities, In the transport sector we are com- tivity have to be adapted to the par- the ability to identify and define tech- mitted to efficient, ecologically sus- ticularities of the local context and nical solutions, its contribution to the tainable mobility, and maintaining the have been able to revise their stra- improvement of the physical capital growth of the welfare state without tegies to generate greater value for of people’s environment and swift over-exploiting the resources of the the host society, have reduced the response to requirements in the most earth. In the building and energy operational risks, impacting positi- demanding circumstances. sector, on energy saving and the vely on the investment stability and search for new energy sources, de- therefore, in own business. Eptisa’s business responsibility focu- signing energy efficient facilities and ses on respect for a series of prin- infrastructures, collaborating in diffe- This book analyses the internationa- ciples in its actions and projects, for rent developing countries in the re- lization strategic approaches of the example, esteem for local human and newable energy development. And companies in developing countries, material resources, the population’s in the water sector, Eptisa is commit-

83 Annual Report 2012

ted to improving people’s access to Another goal was the one per cent re- water all over the world by providing duction of electricity consumption in engineering and project manage- sixty-two per cent of centres. Within ment services. the Optimization and Cost Reduction Plan has been designed an efficient Within the internal environmental lighting project and reduced the use programme, goals were defined in of heating and air conditioning. 2012 in the framework of an Optimi- zation and Cost Reduction Plan. We have achieved another two per cent reduction of water consumption During 2012 we worked on a com- in sixty-sis per cent of centres. The munication plan through the intranet, awareness of the employees in redu- providing access to information from cing the water for hygienic use has everywhere around the world. It has been the main cause of this reduc- become a communication channel to tion share the best practices, improve- ment points and recommendations The programme included the drive to about the most efficient use of light, reduce the purchase of little needed water, paper, etc. or unneeded products including ele- ments which will become rubbish af- Because of the increased awareness ter a time, such as, for example, pro- of staff, paper consumption was re- ducts with too much packaging. The duced by two per cent in eighty-five idea is simply to reduce the problem per cent of Eptisa’s centres. The sta- and the environmental impact. ffs increasingly use more recycled paper, write double sided and uses the Intranet and e-mail for communi- cations.

Optimization and Cost Reduction Plan

84 Corporate Responsibility

85 Annual Report 2012

MADRID Emilio Muñoz 35-37 28037 Madrid - Spain T + 34 915 949 500 F + 34 914 465 546 [email protected] www.eptisa.com

86 87 Emilio Muñoz 35-37, 28037 Madrid (Spain) T. +34 915 949 500 | F. +34 914 465 546 [email protected] www.eptisa.com