SURVEY: What Information Should Be Included in a Welcome Booklet?

SURVEY: What information should be included in a welcome booklet? This survey is available in the following languages: Deutsch, English, français, Lëtzebuergesch, português. It can be downloaded at the following address: http://www.niederanven.lu/questionnaire-integration The Integration Committee thanks you in advance for your cooperation! If you have any questions, do not hesitate to contact us at: [email protected] WHO ARE YOU? Which country are you from? _________________________________________________________________________________ In which area of Niederanven do you live? Ernster Hostert Niederanven Oberanven Rameldange Senningen Senningerberg Staffelstein Waldhof How old are you? under 20 years 20 - 35 years 35 - 59 years 60 years and over Do you live alone with your family together with other people Do you have children living with you? Yes Do your children go to the kindergarten / school in Niederanven? No Questionnaire – Commission d’intégration de la commune de Niederanven How long have you been living in Luxembourg? From birth More than 5 years Less than 5 years Do you have experience with the Luxembourg school system? Yes No Your current situation Pupil / trainee / Student Employee I do not work (anymore) Other – please specify: ____________________________________________________________ YOUR EXPERIENCES, EXPECTATIONS AND NEEDS AS A RESIDENT OF THE COMMUNE OF NIEDERANVEN When registering at the Registration Desk +++ ++ +/- -- --- Was the reception welcoming? Was the information you received useful? Were your questions answered satisfactorily? Were you able to communicate in a language you know? Comments / suggestions Very Rather Less Not As a new citizen of the Commune, I would have liked to have had: important important important important More help with municipal administrative processes An information booklet with useful addresses and information about the municipality The opportunity to participate in a discovery tour / guided tour of the town (walk, bus ride, ...) An invitation to a welcome party together with the inhabitants, the municipal administration and local associations A separate reception area, specially designed for newcomers A more detailed knowledge of the municipal services offered Other useful information or useful support? - (please specify) ________________________________________________________________________________________________ 2 Questionnaire – Commission d’intégration de la commune de Niederanven Very Rather Less useful Not useful Do you think a welcome booklet could be useful? useful useful In which format? o printed booklet o in the form of an electronic document (file / download) Topics that you think should be included in a welcome booklet: Very Rather Less Not important important important important • Registration desk services (certificates, certified copies ...) • Other municipal services / supply (water, gas, electricity, ...) • Explanations about the Luxembourg school system, school infrastructures, schooling procedure, … • Childcare services (service vouchers, Maison Relais, nursery, ...) • Community life in the commune (presentation of clubs, regular events, ...) • Language courses, opportunities for continuing education • Help with real estate • Local Electoral Law and registration on the electoral roll • European Elections Act and registration on the electoral roll • Waste sorting, waste management, recycling, VALORLUX, ... • Leisure opportunities in the town (sports, culture, ...) • Green areas, playgrounds, sports fields, hiking trails • Mobility and transport (bus lines, car parks, bike paths, ...) • Medical care / nursing (doctors, pharmacy, CiPa, ..) • Social services (disabled people, ...) • Grants / financial subsidies • Political structure of the municipality • History of the municipality, historical data, … • Other topics (please specify) ____________________________________________________________________ 3 Questionnaire – Commission d’intégration de la commune de Niederanven Which municipal amenities are important to you personally? Sports Activities for 50+ Youth club Activities for my children Cultural offers (concerts, theaters, exhibitions) Music groups, singing groups Theater groups Emergency services / firefighters Religious Communities Festivities and social events Other? - (please specify) __________________________________________________________ Would you like to be informed about the activities of local associations? yes no If yes, how? Communal newspaper Information meeting Upon personal request to the municipal administration The website of the municipality Via Facebook Via CityApp Niederanven Other suggestions: _____________________________________________________________________________ Thank you for your cooperation 4 Questionnaire – Commission d’intégration de la commune de Niederanven STAY INFORMED If you want to stay informed of the activities organized by the Integration Committee, we kindly ask you to complete and return this form. This form will be treated separately from your answer to the questionnaire in order to guarantee the anonymity of this answer. I wish to be informed about the events of the municipality I wish to be informed about the activities of the Advisory Committee on Integration Contact details: Forename, Surname : ___ Email address : ___________________________________@___________________ Street name and number : __________ Postal code and city : _____________________________ I agree that the above data may be stored in the municipality and processed in order to inform me about events and activities of the municipality or the Advisory Committee. I can revoke this consent at any time and without any particular reason. Date and signature: _____________________________ 5 .

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