At the core of our vision

CORPORATE SOCIAL RESPONSIBILITY report PORT of 2014 4 6 8 21 16 32 38 30 ......

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Supporting our Staff Environment our Improving and Public Realm and Community the in Investing Assets Heritage Our . Reviving Summary Chief Executive’s Introduction Executive’s Chief CONTENTS Dover’s 2014 Stakeholder Benefit in Numbers Stakeholder 2014 Dover’s Transparency and Accountability the and Marketplace Ethics

2 CONTENTS 3 CONTENTS 4 CHIEF EXECUTIVE’S INTRODUCTION CHIEF EXECUTIVE’S INTRODUCTION

After the success of last year’s our future plans, bringing the Port We continued investing in local people encompassing Corporate Social and community together under a as the YES (Youth Engagement Scheme) Responsibility (CSR) Report, I am shared vision. I have been greatly initiative expanded with new delighted to introduce the 2014 encouraged to see such positive apprenticeship opportunities and a CSR Report. A great deal has and passionate engagement. The bursary scheme. I remain absolutely been achieved in what has been Port also celebrated new borrowing committed to providing a host of a transformative 12 months. powers to deliver for Dover, allowing opportunities for local young people. us to play a bigger part than ever I was pleased that the end of 2014 During 2014, new and old in the town’s regeneration. saw the creation of a new partnership partnerships have grown through a with East College to match local process of accountability, openness The Port has strengthened community skills training with future development and mutual respect. CSR is at the support and activities and I was opportunities at the Port, including very core of Dover’s vision and delighted to announce that the Port the flagship Dover Western Docks commitment to be the best port of Dover had committed £250,000 Revival project. in the world for the benefit of to the launch of the Port of Dover our customers and community. Community Fund with a further £100,000 to follow in 2015. The Port As part of the Port’s transformation of Dover Community Regatta returned programme, we have brought bigger and better as thousands of forward greater community people enjoyed a vibrant waterfront participation with regular public and we all shared in the town’s strong workshops helping to establish maritime heritage.

CSR is at the very core of Dover’s vision and commitment to be the best port in the world for the benefit of our customers and community. 5 CHIEF EXECUTIVE’S INTRODUCTION im Waggott im minimise our environmental impact by driving sustainability throughout operations. our I am pleased report this that details the significant milestones reached in people, the by many from the 2014 employees, management, Board, customers, suppliers and the community we serve,that who working are together deliver to the bestport in the world the for best town the in world on behalf the of nation. T ExecutiveChief March 2015 24 i F K economy moving. While staying focused on delivering a first service class customers, with our staff the at Port strive to continue to take account of the of needstake balance that account beto struck between responsible environmental and operations economic protection. Big improvements and small the to port estate vital. are Our Quarter 4 Survey identified two areas Customer improvement:of the quality Wi- of appearanceand overall the of Port. These two issues been have up taken theby management and team will be improved the in yearahead as our major infrastructure projects are completed. delivering we will continue Together a growing and successful business. The Port Dover of handles £100bn tradeof and with strong projected growth years, the in next the Port 15 a vital play to will continue part in thekeeping U A constructive dialogue continues with stakeholders around two proposed marine conservation zones. I am pleased the that Government agreedhas a 500m to buffer zone aroundthe Port. confident I remain designation thethat eventual will Improved quality air was recognised with Dover District removing Council the Air Quality Management Area theat Eastern Docks, while the Port’s carbon footprint reduced 9.88 by per cent, per cent a 26 contributing to reduction since 2007. We are committed are the We continuing to major capital investment programme thein port estate. The Traffic project Improvement Management becontinues to delivered the in ferry determined are We terminal. completeto as this soon as possible capacity improve to and help reduce congestion through the with town, associated carbon and noise benefits. 6 D o v e r’ Dover’s 2014 s 2014 st

ak stakeholder e h o l fi r b ene de benefit in numbers t i n n e r umb s £51.1m Total community benefit

£10.3m Heritage assets and environmental commitments expenditure

£350,000 Port of Dover Community Fund 7

Staff time invested in key D o v

community projects e r’ s 1,600 hours Community and 2014 st Environmental projects and events including: ak e h o l fi r b ene de

Investment in staff Port and Community Forum My Gallery support

Port Users Group Christmas tree installation t i

training and n

Dover Western Docks Revival Heritage Trail n

local recruitment e r umb workshops and presentations Young Enterprise (business advisers, Annual Consultative Meeting competition and advisory meetings)

Port of Dover Community Regatta Big Local meetings s 1,371 Shakespeare Beach Clean Youth Engagement Scheme training Marina Open Day (including work with local schools, , University of days Dove of Peace event Kent, University of Greenwich,  Boat meetings Christ Church University, Port of Dover Race Festival University of Cardiff and others) 293 Outdoor Gym project Port tours and many other initiatives staff directly employed 50 hours Road Safety events

10 apprentices 4,535 hours (4 of the initial 2013 in-take secured Neighbourhood policing by full-time roles) the Port of Dover Police Attending to tombstoning, free running, local community engagement, assisting with Port of Dover Community Regatta, liaison with Porchlight, National Trust and Prince’s Trust

22,000 jobs SUPPORTED BY PORT (direct, indirect, induced) 8 Transparency AN Transparency TRANSPARENCY AND ACCOUNTABILITY D A ccoun

t CSR policy: the Port of Dover is committed to engaging abili with as many different stakeholder organisations as t y possible, providing relevant port-related information where it is in the interest of the stakeholders (subject to normal commercial confidentiality). 9 Transparency AND Accountability

orum, K economy. K economy. each anuary 2014 Chairman of PortChairman and Community F J This is a role that that a role is This incrediblyI take keep we as seriously interests Dover’s all of heart the at do. to out set we Derek L about unity greater purpose of and understanding issues key between of both town and port. A positive example their of work been has the development a heritage of for trail playersDover as well as bringing key together on issues requiring a joined up approach, as such dealing with growing traffic freight Dover in in support the of U ) F orum in itsF in G consists U orum (PC uller, one of uller, ames Ryeland, F as it works bring to D Community F N ice Chairman, Dick F Chairman, ice ort A reight Servicesreight Agency. P The Port and Community F elected Derek Leach as its inaugural following an anonymousChairman ballot. Mr Leach leads the PC mission promote positive to and communityvibrant engagement. The of Mr Dover Leach, Chairman Society and a well respected member theof local supported is community, V by the two elected local representative members the of public. Together, they pilot the PC of ferryof operators, cruise lines, the sister ports,cargo operator, terminal tenants, other local port users, cleaning security agents, and contractors, freight emergency services, associations trade agencies. government relevant and J is The Chairman Managing Director Dover of Cargo operator GeorgeTerminal Hammond and he supported is PLC Robert by General ManagerHardy, MOTIS of F an inclusive discussion,an inclusive the P

s G und U r de G) has met has G) U l sers Group – have ho sers Group (P

sers Group ice Chairman, reflecting Chairman, ice the ake

t ort U orum and the Port U P The Port U The two new independently chaired bodies – the Port and Community F role contributing in to played a key the progression a number of Board of proposals, as such the development theof Dover Western Docks Revival project, community representation on the Board and a Community F supportto local projects. 2014 was fundamental a year of 2014 change harnessed that our new full in communications and consultation framework. S regularly since its inception in late 2013 regularly its since inception 2013 late in and provided has a valuable platform portfor users debate to issues mutual of customerinterest highlight and to priorities and expectations. The P In with keeping the breadth port of interests desire as well as Dover’s for elected its first independent Chairman and V Port’s commitment be to open, honest, accountable. and transparent A UK first: representatives of the community Dover District Council, the Deputy 10 Community Non-Executive and the independently chaired Port Mayor of Dover, the local MP, and the Board Directors and Community Forum and Port chairmen of the Port and Community Tra In partnership with the Department Users Group, to debate the process Forum, Port Users Group and the South ns for Transport, the Board decided to for appointing the CNED. The East Local Enterprise Partnership – made par bring forward a lasting and symbolic wide-ranging workshop discussed a recommendation that Samantha a draft person specification, criteria Parker and Neil Wiggins should enc change to the corporate governance arrangements of the Port, by for eligibility and the timetable for represent the community on the Board. y A introducing the mechanism to appoint appointment with all parties confirming ND Acco the UK’s first community non-executive their desire to establish a process that To cement community representation directors (CNED) to the board of was transparent, open and accountable. on the Board in perpetuity, in a trust port. consultation with the local community

u nt The applications for CNED positions and the Department for Transport, On 27th June, representatives of the were particularly strong. The the Port has brought forward legislation abili Dover Harbour Board Nomination independent representatives of the to enshrine these changes, which is local community – the Leader of subject to Government approval. t Committee met with elected y

It’s great to see a shared desire from the Harbour Board and the community to build a stronger partnership to take the town forward.

Charlie Elphicke MP for Dover and Deal, June 2014 An Enduring Legacy: Port of Dover 11 Community Fund Tra Alongside these important corporate governance changes and to ensure ns there is a continuing legacy, in par

October the Port gifted £250,000 to enc launch the Port of Dover Community y A Fund, with a further payment of £100,000 to be made in 2015. The ND Acco terms of reference and administration of the Fund were drawn up in partnership with the Bishop of Dover, u nt the Right Reverend Trevor Willmott. abili

Going forward and in the spirit of t y independence and community, the Port has entrusted the management of the Fund to the Kent Community Foundation (KCF). With more than Annual Consultative It gave the Board the chance to recognise a decade of experience of managing Meeting the achievements of Port staff through similar schemes, KCF will oversee As an advertised public meeting, the presentation of certificates and the promotion, evaluation and the Annual Consultative Meeting awards. Importantly, reflecting the administration of grant applications (ACM) provides access to Non- openness and accountability of the for projects that foster skills, jobs Executive Board Members alongside Board, it gave attendees the opportunity and the community in the months the management team. to raise port-related issues of interest and years ahead. or concern to them. With a refreshed format, the 2014 ACM showcased: Meetings and Presentations The shared vision for the Dover The Port of Dover attends and presents People are passionate about Western Docks Revival project Dover and are passionate at various ad hoc meetings in order about how this fund should Current port development – to provide additional opportunities be used. We must come charting progress on the Port’s for discussion or to explain more together to ensure that Dover £85m capital plan, including about the role of the Port as a major receives the best opportunity the Traffic Management international gateway and also its from this significant new Improvement project, berth role and contribution within the local fund which the Port is replacement and enhancement, community. establishing together with its major heritage works and community. I am delighted to waterfront regeneration Meetings held during the year included those with government agencies, be playing my part in guiding Dover’s transformation agenda economic and enterprise partnerships, this process on to make sure and, as part of that process, the local authorities, universities, primary this happens. staff’s significant achievements and secondary schools, heritage Performance of key business The Bishop of Dover organisations, cultural bodies, tourism sectors and financial results Right Reverend organisations, charitable organisations, Trevor Willmott Operational performance trade associations, business groups, October 2014 (safety, security, environment, industry bodies, partner ports, TV resilience) and film companies, faith groups and local interest groups. This illustrates The Oxera economic analysis – the broad range of interests in the independent consultants who Port and the range of organisations quantified the value of the Port’s with which the Board regularly and activity, both locally and to UK plc positively engages. 12 Staff

Transparency AN Transparency Employee relations continued to be make an appointment to see him events. Such a range reflects the supported throughout the year by in order to have a private meeting. participation, commitment the Port of Dover Staff Association All staff also received the Chief and interest of staff throughout for those not represented by the Executive’s Newsletter. the business. trade union, Unite, or the Police Federation Committee. The Port provides an intranet site, A staff suggestion scheme called giving staff access to a wide range ‘Port Thoughts’ is operated, which

D A The Port maintained a variety of of company information. The intranet helps to promote new ideas and gives

ccoun communication channels with its includes a staff forum, enabling staff the ability to have a real input staff including Joint Consultative employees to add posts to the site into the organisation. During the Committees. The Chief Executive, and for others to view and to course of 2014, over 60 suggestions t abili Tim Waggott, led a programme of comment on. It is also a means by were made by staff covering topics staff seminars, ensuring that all which staff may engage in discussion such as lighting, road safety, cycling, t y members of staff were briefed on with the Chief Executive and other signage, heritage, waste and branding. key organisational topics and had the members of the management team. The willingness and enthusiasm to make chance to discuss them openly with Topics posted in 2014 included suggestions on a wide variety of topics him. Furthermore, the Chief Executive public facilities, World War One illustrates the way in which Port continued an ‘open door’ policy commemorations, social media/ employees proudly work towards whereby any member of staff could online, fishing, Wi-Fi and charitable a common vision.

CSR policy: the Port ensures that staff are fully informed about organisational policies, practices and developments. It encourages them to share suggestions and play an active role in the furtherance of the business. Dialogue is conducted through recognised staff groups, associations and representative bodies. Transparency AND Accountability 13 l a eviv s R s k shops k or eritage Trail will will eritage Trail ort’s support developing in aritime training, traffic estoring pride in Dover, ort help will deliver Dover’s inking attractions key and R cross-sector support and creating ‘Destination Dover’ to are key regeneration Dover’s L celebrating a shared maritime heritage supported by the P regeneration aspirations Creating new jobs and protecting vital is ones existing M improvements and residential development should be considered for the waterfront P The the Bluebird H support inward investment Developing the new marina should be an early step of the project      Dover Western Doc Western Dover The development the of Port’s cargo business and the shape the of associated regeneration the of waterfront, marina central are and Cambridge Terrace the Doverto Western Docks Revival project (DWDR). The local community been has integral shaping DWDRto through well-attended workshops year. the public throughout Participant input ranged across a number topics, of from regeneration, port/town partnership working, logistics, the environment and waterfront development community to directors. issuesThe key arising and being taken forward from the public workshops are listed below: In both out reaching to commercial and community audiences, the Port hosted a number local of workshops, attended business events, canvassed opinion help shape to the direction theof DWDR proposals and secured further support delivery the through campaigns. radio online and of community w community lans d events egatta te und newspaper a or P eeting orum survey orum survey d rel aj e stakeholder n v roup survey UK property trade show) vertisements arine shops a sers G xtensi R and Community F . k ad a i or nnual Consultative M Consultative nnual ent Construction Expo ort of Dover Community R ort and Community F ort U ort and Community F nvest in Dover brochure nside M d M g on Customer Workshop Customer Community Workshop P Community Workshop K MIPIM UK ( EVENT Community Workshop Community Workshop EVENT P P EVENT Workshop Customer I DWD wrap around Deliver for Dover radio and online campaigns I P A R w n i e me e t ad or plans j tr ul r of DWD nd E policy: CSR for any employed are processes ma ay

pril pril uly uly uly uly da J une l a l a

len uly une/ uly anuary ons J DATE 15th J 26thJ 8th October 23rd A J 15th J J 6th J September 22nd 15-17th October DATE J DATE 23rd A 12th M August edition September-October August edition urveys oc S L

Ca C 14 Transparency AN Transparency D A ccoun t abili t y

CSR policy: The Board recognises that its role and influence extends beyond the Port of Dover and welcomes opportunities to pursue common issues and joint initiatives within the local community and industry.

Working in Partnership

In order to promote the interests of local businesses as well as its own, the Port of Dover maintains a strong working relationship with an array of maritime, local business, promotional and professional bodies and leading representative organisations. Representatives from the Port of Dover’s staff take an active role in the bodies listed below.

All-Party Parliamentary European Sea Ports Organisation South East Local Enterprise Maritime and Ports Group Freight Transport Association Partnership’s Strategic Transport Infrastructure Group Atlantic Alliance Industry and Parliament Trust The Yacht Harbour Association British International Freight Kent Economic Board – Association Business Advisory Board TransEurope Marinas British Marine Federation Kent Invicta Chamber UK Chamber of Shipping British Ports Association of Commerce UK Major Ports Group Cruise Britain PIANC (the World Association Visit Kent Cruise Europe for Waterborne Transport White Cliffs Country Tourism Infrastructure) Cruise Lines International Alliance Association UK & Ireland Road Haulage Association Discover Ferries Royal Yachting Association Transparency AND Accountability 15 K-European trade. fe ort, Dover ort, a K s g theP d theU n ocused terrorism, the on Port counter Keepin Through the Port the Dover of Police, Port partnership in worked has with the security services and with the wider port community on delivering the very best provision and preparedness regarding port security. This included ensuring 24/7a capability. marine all-weather F abides the by Home Office ‘CONTEST’ strategy influences the that, turn, in Port Security Plan and the Multi-Agency Threat and Risk Assessment. The Port Terrorism Doverof Police Counter Security Advisor and Police Search Advisor the that ensured Port had access the latest to intelligence. officers Police year, the Throughout engaged with the port community to port and enhance reinforce resilience presentations, protection and through workshops and tool-box talks. Port the Dover of 2014, Throughout focusedPolice have on the managing local help the to public town highway cope with congestion associated with peak times volumes high freight in as a result of growth in U the PortIn September, Dover of Police led the part and final third a series of majorof pre-planned multi-agency exercises designed the that ensure to Port and its partners best are placed dealto with a variety emergency of situations. a rance, rance, nion U Port K with Northern F ) recognised the merits the of U U support being is sought deliver to anuary 2015, the European U anuary 2015, (E joint case presented and agreed to short-term key for €14m fund capacity improvements. and Dover Through Port the Calais 2015 DocksWestern projects, Revival further E the long-term elements BRIDGE. of The Port been has active shaping in and mitigating the impact important of policies, the including draft E Services Regulation, the Sulphur Challenge, Directive, Red Tape reinstatement exit of checks and the two proposed tranche 2 Marine Zones. Conservation new homes and road jobs as a key South East. the for scheme With cross-Channel traffic freight previously forecast rise to 40 by per cent by the importance2030, of strengthening 2014, in has, route the offocus the become a renewed collaboration between the Port and its colleagues Seeking Calais. in to protect the long-term resilience of internationallythis important trade link, the BRIDGEthe (Building and International of Resilience Dependent Gateways Europe) in project the was that set ensure up to two ports part playing are a key in European efforts a fully create to corridor freight integrated combining and maritimeroad, rail transport and the U linking Benelux and North-East In Spain. J

K economy se for a t benefits Dover benefits t g the c e tha e ng ressin The Port its maintains work with local partners order in secure to important Government the from investment road unlock economicto Dover’s potential. This was recognised December in announced Government the when the provision enhanced junctions of on the A20 Dover in better for access the Portto support and to The Port promote the continues to case single the remaining dualling for carriageway section the of A2 between advocating that and Dover, Lydden the project be included the in national road investment This programme. would provide a more effective second primary route for growing international trade flows and would act promote to the development and regeneration of designatedDover growth (a point) line in with the Government’s policy. planning P The Port work continued to has with the Highways Agency Highways (now ) and the Department for on the importanceTransport of selecting an option the for Lower in or Crossing) Thames (LTC Crossing support growing a of U resilience additional provide would that on the strategic network avoiding by and furtherthe M25 the utilising A2/M2. consultation With further LTC the Port 2016, 2015/early due late in an active play to will continue role in shaping the type and alignment of the proposed while pressing Crossing, the need speedy for delivery. cha 16 mark the and ETHICS ETHICS AND THE MARKETPLACE et pla

ce CSR policy: The Port of Dover is committed to best practice in corporate governance and has a number of governance practices and structures in place to reflect its commitment to the principles of openness, transparency and accountability, and to ensure that the business is run in a responsible manner.

Sound ethical culture and commitment to best practice

The governance arrangements for The Board believes that the level of In September, the Minister of State trust ports are identified first in the compliance with accepted corporate for Transport, Rt Hon John Hayes Government’s Trust Port Review governance standards remains high. MP, confirmed that the Chairman document ‘Modernising Trust Ports of the Port, George Jenkins OBE, (second edition)’ (MTP2) revised In addition, the Board is subject to would serve a further minimum term guidance issued in August 2009 and national legislation, its own acts of of one year. This is a further sign secondly, the UK Corporate Parliament and a variety of statutory of confidence from the Government Governance Code wherever it is instruments relating to the operation that the Port is committed to applicable. The principles contained of ports. delivering on its transformation agenda. in MTP2 complement those of the UK Corporate Governance Code, which Board members meet regularly (at Dover broke new ground by is primarily intended for companies least six times during the year) and, beginning the appointment process listed on the UK Stock Exchange. with a strong non-executive element, for the UK’s first community non- The Board of the Port of Dover also bring an independent judgement to executive directors to the board of a pays due regard to the corporate bear on financial, strategic and trust port. The Port has brought governance principles set out in the organisational issues. No individual forward legislation to enshrine these Institute of Directors’ ‘Corporate or group of individuals dominate the changes, which is subject to Governance Guidance and Principles Board’s decision-making. Government approval. for Unlisted Companies in the UK.’ ETHICS and the marketplace 17

nd

e ort tion ort and n a i ’v overnment ed articip rtnerships a we v a t roup launched G p G URIN sers G egular public workshops chie ndependently chaired P chaired ndependently ndependently chaired P chaired ndependently Community launched Forum established on future plans together everyone bringing with a shared vision U Developing good relationships with customers, community, staff, stakeholders G and Enhanced powers achieved with community support to more deliver i i r Responding the growth to trade, of delivering the ongoing capital investment programme and the success the of Dover Western Docks Revival project equally are dependent upon sound business as they planning the theare of Port’s skills workforce. The success the of Port inextricably is the strength to thelinked of community it serves.that The partnership between the customers town, and the Port is the cornerstone the of Port’s business strategies. CSR and Here some are the of highlights from from local and a training skills 2014, events growing and healthy calendar solidto investment in improving public and the realm Dover’s Port’s environmental footprint. D EN Wha community p community a 2014 or a high such d port te a d responsibly oper n fely a fely a intensity operation and even more be, it to has so when mixed with the challenges of of adverse experienced winter as the weather throughout achieved an Incident Accident Rate (AIR)therefore 2014 for Having 2014. a reduction 1.00, of on the previous year which was itself below the port industry average reflects this the at time, the strong safety culture existsthat organisation. the throughout The Port performance Dover’s of relation in the Port to Marine Safety www.doverport.co.uk available is on: Code A s Safety the at is heart the of Port Dover of operation. F Community support and activities bringing Port 18 and community together Community Fund created with £250,000 already committed and a mark the and ETHICS further payment of £100,000 to be made in 2015 pORTrait initiative continued and enhanced to link the Port with the community through the Arts making Port Heritage Work initiative enhanced to bring our heritage assets to life in supporting operations and wider community initiatives port of Dover Community Regatta including Dover Port Dash charity race – the flagship annual seafront event et pla marina Open Day opening up sailing to local people ce inaugural Port Contractor Safety Forum police Road Safety initiative inaugural Winter Driving and Road Safety Day – delivered in partnership with the Kent County Council Road Safety Team

Investing in local people 1371 days of staff training

Ongoing commitment to Apprenticeship Scheme providing opportunity for local young people – always supporting 10 apprentices annually; in 2014 four were offered jobs

bursary Scheme supporting talented local people through university

m ajor sponsor of Young Enterprise nurturing local enterprise and business acumen – 180 hours invested in 2014 across Business Adviser, Dover District Board and Kent Board meetings and competitions

partnership with East Kent College launched to match local skills training with future Port opportunities

Working with UKSA (youth charity) work placements and the Prince’s Trust

renewed sponsorship of grassroots rugby to nurture local young talent in Dover ETHICS and the marketplace 19 d orl and ailway ailway evival arine R airbairn H structure a anagement M ss infr ss jor investment in w erry berths being upgraded mprovement project being a I delivered improve to port operations with capacity to handle an additional 4km of freight traffic Cranked Crane Cranked or replaced with latest safety standards operational and investment£10m in restoring historic assets, including the roof ofCruise 1 Terminal (former Dover M Station) and F Dover Western Docks R launched Developing shared a vision for the future 600 new jobs, safeguarding roles140 already committed£120m – biggest ever single investment £85m ferry terminal upgrade well advanced f regeneration waterfront major Traffic Ma cl Sustainability and 20 environmental improvements (annual) mark the and ETHICS improved air quality recognised with Dover District Council revoking the Air Quality Management Area at the Eastern Docks – sulphur dioxide level objective continuously met following introduction of low sulphur fuel in 2006 et pla 100 per cent landfill avoidance ce recycled waste increased by 4.4 per cent

Carbon footprint reduced by a further 9.88 per cent, contributing to a 26 per cent reduction since 2007

active promotion and sponsorship of environmental campaigns and initiatives, including Green Week and the annual Shakespeare Beach survey and beach clean

Dover beach is in the Good Beach Guide for the sixth consecutive year as a result of its excellent water quality SUPPORTING OUR STAFF 21

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nti-Social B dministration and – previously a ent P – has a B d P y: DS Seaways. d te F olice F a dvanced N evel 3 in Neighbourhood horter olice Special Constable avender ic uperintendent uperintendent d It’s fantastic see to such and committedenthusiastic new officers joining the Port Doverof Police Force, which a great such has heritage of serving its port community. S Paul Wilczek Officer Chief for Portfor Dover of Police athematics degree and /Section Officer, responsible ent P se stu TEC L usiness and A arah L ort for D reight Coordinator within the ennifer ennifer Wheatley Dover P A De Community Safety Officer for Shepway District Council and has an A of M worked with K a civilian employee in the P B Computer National S J Ca the Port welcomedThis year, four officers. Portnew Police Dover of Donna S Courts Officer Warrants and a K where she performed the role of A officers.for up 15 to Jake Griffiths B a B Nuisance and A P degree in Crime and P previously held the position of F . s employees ’ FF able asset

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S O The Port a bearer is the of Investors People in level business Bronze for award andculture practice. 2014 was preparation, a year of through partnership with the2014 local community the of and Port’s upskilling staff Dover that ready is ensure grasp the to to business and employment opportunities our ambitious of capital investment programme the in years ahead. Recruitment customers in the years to come a port-related field with a long-term 22 Nineteen new members of staff and through local young people delivering view of ensuring that the future success eight temporary seasonal staff were excellent customer service in their of the Port is driven by local people.

SUPPORTING OUR STAFF OUR SUPPORTING recruited in 2014 across a range of chosen profession. departments, including engineering, The Port also provides the students surveying, strategic planning, police, Providing apprenticeships ranging from with paid work placements during environment and operations. one to four years, the new scheme or following the period of their study proved extremely popular. Four of up to one year. The range of roles reflects the broad apprentices were recruited, following range of skills as well as opportunities their participation in the scheme: Following a formal selection process that are provided within the Port as it and because of the strength of the Emlyn Bailey in Business continues to move towards becoming applicants, bursaries were offered to Development a highly technical and professional two students from Dover: organisation. Michaela Beales in Business Josh Biles – studying Development Construction Management BSc The Board continued to make more Holly Bowditch in Corporate (Hons) at University of Brighton use of the Thomas International tools Administration (job profiling, personality profiling and Joe Bisset – studying MEng general intelligence assessments) to Ellie Butcher in Corporate Civil and Coastal Engineering ensure it recruits the best candidates. Administration at University of Plymouth

The Port’s wide-ranging apprenticeship Further apprentices will be appointed scheme gave young people from the in 2015 to ensure the Port continues local community the chance to apply to support 10 local young people for a wealth of apprenticeships being through the scheme. established across the business. Forming a significant part of the Following the popularity and success Port’s commitment to work with all of its apprenticeship scheme, the Port local schools in giving young people was delighted to have such a strong the tools for future success, the response to its new bursary scheme for 19 students living in-and-around Dover. scheme provides opportunities and new members of staff skills for the community in a way that brings them closer together with the The aim of the scheme is to encourage were recruited in 2014 Port. The aim is to serve the Port’s local students to study at university in SUPPORTING OUR STAFF 23

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. f sta oard’s business – continuously – taking pride nities he P – providing u – communicating . T – inspiring staff ECT P ES any to ected ommercial focus ommercial ustomer serviceustomer oard’s message is understood. ommunication eadership j ramework, developed that ensure to ramework is based on the following responsible eels to giveto their best achieve to their potential and the B objectives. R The Porthas established a Behaviour F all staff and share live out within their work the Board’s values core in order striveto excellence for and Board’s visionthe and mission achieve The a clearin and consistent way. F themes: six C clearly and concisely so that the B C outstanding customer service to all internal and external customers in needs. business with line improvement Self seeking improve to performance. Working with others – supporting colleagues achieve to business excellence. C in contributing the to commercial success and reputation of the business. L b al opport a promotes ort ringe or diminish f the company u u f skills andessional f he P ethics s work ’ ld in . T u o tation ort u f person ery v s not are ff f the P man rights u pro , recognising and eq discrimination - o the rights and respecting ecognising llying its sta that re u u f anti h ndamental e and where ications o part ndamental o re f b rom u ali lt u u f ree R policy: CSR a fu is ens aims to co which practices employment fu their c q f and rep formance for the per 24 Staff recognition

SUPPORTING OUR STAFF OUR SUPPORTING Meritorious Service Award Richard Christian, Corporate Affairs Manager, in recognition of unstinting efforts over the last two years in enhancing relationships with the community, for contribution to community events and the wider communications strategy, and for initiative and creativity in gaining a major funding award from the European Union.

CSR policy: Outstanding individual contributions are recognised through the Meritorious Service Award and Going the Extra Mile Award.

Going the Extra Mile (GEM) Awards Individual GEMs

Rob Dando Terminal Controller, Peter Hitchin VTS Officer, Joe Ward Electrical Technician, for his outstanding response and Mick Langley HPL Craft and Paul Hooper Electrical during bad weather and Operative, for their swift actions Technician, for their handling of supporting colleagues by staying in handling an emergency call in the loss of the electrical power beyond the end of his shift. respect of a ‘lost’ diver in the supply to a vulnerable tenant. water who was subsequently safely Mark Dron Police Sergeant, Sue Webb ICT Support Analyst, recovered. for his efforts in building up for helping a pedestrian in relationships with the Port Jonathan Shearwood Port the Port trying to return home to Safety and Engineering teams Resilience Co-ordinator, for France whose money and passport to help raise the safety profile his work in arranging and had been stolen. with contractors and Port users. co-ordinating the multi-agency exercise Operation Tungsten. Andy Friend Mechanical Technician, for his efforts in Steve Sluce Cost Controller, for resolving issues with one of tenacity in dealing with a faulty the Port’s partner’s tugs and his main sewage pump resulting commitment and support in repair and significant refund throughout the whole repair from supplier. process. SUPPORTING OUR STAFF 25 EVELOPMENT eales D reenwood udson oldfinch ushell ailey arrow ace ark Y ark ichaela B ichaela manda Stewart ntony G lyson H lyson achel B achel ichard Christian ichard ete Smith ennifer Wheatley ennifer an Thwaites A Tim R A P Darren Thwaites I J Steve Williams M BUSINESS M R Sean Chaffey R G Hayley A Emlyn B orter ichardson ing evett nott avender iller erriss edman eslie indow arfitt artin R elen L dam K dam icky K aul Skinneraul orraine Mackie orraine A V L Dave Garry Liddell L Dave R Gaby Tony Searle ShorterDonna P Sarah L Sarah H L Sally M David Palmer P Neil P Steve Richard P M olice s are org owman rancis-Cable enson EM riffiths orrill m G artin Dadd ark Dron lison B lison raeme Daubney ary Jones lenn Elliott en Canneaux ort of Dover P ete Eriksson ois B an Douglas a A L P B Dave Peter F G Jake Stuart H G P James B B Gary Clark M G DeanPete I M G e T 26

SUPPORTING OUR STAFF OUR SUPPORTING CSR policy: The Port is committed to building a team of professional, dedicated personnel and working effectively for the benefit of the Port and the community.

Through Oxford, Cambridge and RSA, Training and Development the Chartered Institute of Environment The Port invests in its employees’ training and development, building their and the Health Assessment Centre, the capabilities and skills to meet the business objectives and to support Port delivers the following qualifications: succession planning within the organisation. CR Level 3 Diploma in Policing

Level 2 Award in Emergency Port of Dover employees attended more than 1,371 days of training during First Aid at Work 2014, with every single member of staff attending at least one session of training relevant to their particular job role. This included: Level 3 Award in First Aid at Work Mandatory ‘Brilliant Customer Revised Code of Safe Level 3 Business Administration Service’ training (subsequently Practice for Pilots rolled out to the wider port First Aid The Port would like to congratulate community) the following staff on the successful Fire Prevention and Fire IOSH Safety for Senior completion of their courses and Fighting Executives examinations. Asbestos Awareness Finance for Non-Financial Jason Scorer – HNC Electrical/ Managers Defibrillator Training Electronic Engineering

Influencing, Persuasion Electric Gantry Crane Joe Ward – Electrical and and Negotiating Operational Safety Electronic Engineering Foundation Degree Presentation Skills Emergency Exercise Record Tim Godden – Economic NVQ Assessor Training Harbour Patrol Launch Familiarisation, Coaching, Regulation and Competition MSc Corporate Risk Inductions Manual Holding Andy Tanton – Officer of V103 Operators Risk Assessment and the Watch Manned Model Shipping Working at Heights Bev Hanagan – TAQA: NVQ Port Marine Safety Code Assessor Qualification Steve Williams – TAQA: NVQ Assessor Qualification

Paul Skinner – TAQA: NVQ Assessor Qualification

Colin Newman – Supervision of Ports NVQ

Carolynne O’Neill – Supervision of Ports NVQ

Rob Dando – Supervision of Ports NVQ SUPPORTING OUR STAFF 27

Q level 2 in amie Ward amie

V

niversity of promotes ely v cational essional u ollowing Canterbury a year at College ed applied become to a mechanical and technical apprentice the at Port of He currently is studying for Dover. a foundation degree mechanical in engineering the at U Greenwich, funded the by Port. He also has passed an N mechanical/multi-skill maintenance electrical and a level 3 BTEC diploma in engineering maintenance. F studying a BTEC level 3 National Diploma engineering, in J f pro acti ort . . and he P with became an engineering ason Scorer, 22, and 22, ason Scorer, Q and BTEC qualifications V T policy: CSR organisations partnerships establishments amie Ward, 20, both from Dover 20, amie Ward, and mechanical apprentice the at Port and while working here been has studying an HNC for electrical in and electronic engineering Canterbury at He also has College. achieved a number otherof N pursuitin ambition his of be to a electricalmulti-skilled mechanic. Apprentices J J district, made the it through to category. Apprenticeship the of Year Scorer Jason e

pl orum work tions eo s a ngpi d r o xcellence in xcellence l y: d im Waggott Executive, Chief Port Dover of e This recognition the hard work the result every of put is in by our 300 one of employees… have We reached out the to local its to community, schools, colleges and businesses, and together developed key events for the town, includingthe Port Dover of Community Regatta and the proposed Heritage Trail. T

ungp v

e se stu o usiness Awa multiple nomin multiple E Kent for B The judges also identified work undertaken support to the career prospects local of young people, through a bursary scheme that helps local young people study at university a port-related in discipline, and its apprenticeship scheme. The Making Port Heritage Work project seen has the Port Dover of and Port & Community F with local heritage and amenity organisations, the including district Dover Societycouncil, and local visitor attractions. The help to is aim bring the Port history and the town’s closer the community to and visitors. The Port was shortlisted the in theBusiness to Commitment categoryCommunity Award this in Excellence Business Kent in year’s its for Awards efforts protect to maritime and promote the town’s heritage, and culture tourism economy. Ca 2014 saw the Port host play two to 2014 university trips and a range schools of visitspromote the to business and employment opportunities will that be the by unlocked Dover Western Docks Revival project. D y Case Study: 28 preparing the workforce to maximise local employment opportunities SUPPORTING OUR STAFF OUR SUPPORTING The Port and East Kent College signed an important agreement to strengthen the local economy and deliver exciting career prospects for young people in Dover.

The Memorandum of Understanding, signed by the Port’s Chief Executive Tim Waggott and Graham Razey, Principal of East Kent College, focuses on how to develop the skills of local people to support the ongoing development and future success of the Port.

The intention is that once the skills gaps have been identified, the two organisations will develop joint training programmes, so that training can be put in place for local people to benefit from the significant opportunities that will come with Dover Western Docks Revival.

It is clear from our conversations with Tim and his colleagues that we have a shared vision for a stronger, more dynamic Dover economy with a greater emphasis on matching the skills needs of business with the vocational skills we are helping to deliver, particularly those of the Port.

Graham Razey Principal of East Kent College SUPPORTING OUR STAFF 29 niversity niversity visited find out to about ox

ane F y: d arah J tu K’s fifth busiestK’s airport. I wanted increase to the students’ knowledge running a business of involving freight and passenger movements, look to the similarities at between airports and port operations so apparent the Port at of and establish to a betterDover, appreciation the wider of logistics which the Portof chain a critical is part. Dr S Senior Lecturer, Buckinghamshire NewSenior Buckinghamshire Lecturer, U se S Dover ‘Airport’ Dover the similarities between a busy running airport Europe’s and managing busiest international ferry port. million passengers the Port Dover of Handling 13 would each equate year, the U to The students, be to pilots training and studying Airline (Hons) BA and Airport Management degrees, how the Port were into given an insight handles volumes such effectively alongside the five million vehicles that also pass annually. through Ca The Port Dover of masqueraded as an airport one for as year final day students New from Buckinghamshire U anwood’s rammar

ocational irls) stor College for

A y: hopland d nterprise pz ( pz E rts) tu EM (DoverCollege) We are delightedWe host to great for event this Dover celebratesthat our major businesses and education working together support to Dover’s stars the future. of S Alison Director of V Education, Astor College thefor Arts evolution (Dover G se S the A School) G Start U inTEQuk (Sir RogerinTEQuk M R School for G 

  g oun our companies, formed students by 2014 competitor companies: competitor 2014 The students had spent the past year establishing real and running companies, funded the by Port and mentored its by staff, as well as advisers from other companies, in order business invaluable gain to experience. Y F localfrom four schools, went head-to-head become bid a in to the champions and leadyear’s Dover’s charge the at county finals. Ca Enterprise The the of final area Young which Programme, of the Company Port Dover of the is long standing took place Astor at major sponsor, the for ArtsCollege March 2014. in Tim Waggott, the Port’s Chief Executive, was honoured be to invited as guest and speaker to present worthy the to award winner, the at held final area at inTEQuk, Astor the for Arts. College 30 I mpr

o 100% vi IMPROVING OUR landfill n g O avoidance E UR ENVIRONMENT n vir on m AND PUBLIC 4.4% a ent INCREASE IN RECYCLED P nd REALM WASTE ubli c Re alm CSR policy: The Port is committed to 9.88% pro-actively managing and delivering reduction IN carbon a sustainable port operation that footprint, will minimise environmental impacts contributing and promote good practice. to a 26% reduction since 2007

Environmental Occurrence Reporting (DICES) Through promotion of positive behavioural change and embedding In February 2014, the Port introduced a new DICES incident reporting system, the principle of sustainability into the replacing the previous Environmental Reporting System (ERS). management of the Port’s assets and procurement processes, 2014 Sixteen environmental occurrences were recorded in 2014 using the ERS, has seen further strides forward. and 291 incidents were reported using the new DICES system. The increase shows an encouragingly high level of reporting on environmental matters and The Port is a certified Carbon Trust demonstrates an increase in awareness of environmental issues facilitated Standard bearer and has an annual by the DICES reporting system. 2014 saw a significant increase in wildlife 5 per cent energy consumption sightings, the largest category of occurrences. reduction target. This, along with other initiatives, has helped yield an increased recycled rate, a reduced DICES Environmental carbon footprint and a reduction in OccurrenceS 2014 water usage and waste generated. Air (32) Sewage (14) Oil Leak (47) Waste (69) Through the capital investment programme and community events, Oil Sheen (6) Wildlife (81) the Port promotes improvements Other (28) in the heritage assets, public realm and environment. Case study: Beach deep clean 31 The Port sponsored the annual Shakespeare Beach survey and beach clean as I part of the Marine Conservation Society’s (MCS) Beachwatch Big Weekend. mpr o

Organised by the White Cliffs Countryside Partnership (WCCP), the Port and vi n

WCCP carried out a marine litter survey and clean-up in September. g O E UR The fifth Shakespeare Beach clean that the Port and WCCP has supported was

a resounding success with 248kg of litter collected by 77 volunteers. n vir

Dover’s beach is once again in the Good Beach Guide for its excellent water quality. on m a ent

The beach clean and survey helps us and the MCS to find out what type P nd of litter is making its way by sea to this part of East Kent as well as give ubli the shingle beach a deep clean. c Re Paul Sampson

Partnership Ranger, White Cliffs Countryside Partnership alm

Case study: Investing to improve beach and promenade Having withstood the elements for many years, the steel seafront groynes were replaced and upgraded with the highest quality of Larvic rock groynes from Norway at a cost of £662,000.

The carefully planned replacement provides the best protection for the town’s beach and Dover’s frontage, while also creating a more visually appealing beach environment.

As part of the works programme, the promenade sea wall was repaired and Harbour House on the seafront was renovated in support of the wider waterfront regeneration agenda.

The Port engaged with all those who live or work on the seafront and interested local organisations to ensure that everyone was fully informed about the works.

The work was completed in time for another busy summer period.

We were determined to combine our desire to preserve and enhance the beach for the long term with our wider vision of a quality waterfront that is part of reviving Dover as a destination.

Jack Goodhew General Manager, Technical and Engineering Services, Port of Dover 32 i n v est

i INVESTING IN THE n g i n t h e co COMMUNITY AND mmu n

i REVIVING OUR t y a r nd

e HERITAGE ASSETS vivi n g o ur h ur CSR policy: The Port recognises the impact that the Port e

ri has on the local community (good and bad). The Board t ag is committed to a full and engaged relationship with e a its community, consistent with the restrictions placed ssets upon it by trust port status.

Continuing to invest in and use port England (SE) application for funding As land owner, the Port has been assets for the promotion of community to support further growth. This determined for the community to causes, the historic Clock Tower agreement builds upon the financial have a strong events calendar that building saw the Dover smART project support the Port gave in 2013 for the celebrates the town’s maritime promoting ‘My Gallery’ for local artists Club’s initial SE bid. As part of the heritage, education, community to exhibit art and run workshops with wider renovation of the Club, the relations and environmental the local community. Port donated a number of paintings. awareness.

The Port was pleased to agree a Dover’s award-winning seafront and long-term lease with the Royal Cinque historic harbour are a prime location Ports Yacht Club to support their Sport for major events and celebrations. Case study: Port of Dover Community 33 Regatta returned bigger i and better n

CSR policy: The Port supports v Thousands of people flocked to the stakeholders by assisting and est i

seafront for a super day facilitated, n sponsored and run by the Port, with facilitating the organisation of g i support from the Dover District events on the Board’s estate. n t Community Safety Partnership and h e co the Dover Sea Sports Centre. mmu The free and highly popular regatta had some notable additions this year, n i Case study: t such as a big vintage car rally and a y a cutting edge aerobatic display by the Dover Marina Open Day r nd world-renowned Blades. The Dover Marina Open Day returned in May to provide both budding mariners and those already enjoying sailing the chance to try something new. e vivi

The free event brought together the local sailing community and industry n

I was delighted that we were g o experts for a day of family fun filled with water displays, exhibitions, local chosen as this year’s charitable food stalls, children’s entertainment and a second-hand boat sale. h ur cause, even more so as we are

so closely connected with the e

The Open Day forms part of the Port’s participation in the Royal Yachting ri harbour which seems most t

Association’s Active Marina Programme, which offers additional training, ag fitting for the Port of Dover’s

cruising and social opportunities throughout the year. Being run in association e a Community Regatta. The with the Royal Yacht Club, practical workshops took place money raised will go a long ssets during the day. way to providing even more opportunities for local young people to experience the enjoyment of sailing, bringing the local community and the Port ever closer together.

Karen Amber Cinque Ports Pirates Sailing Club

The Dover Port Dash tournament, sponsored by the Port, returned with teams racing across the harbour in Thames cutters. Crew members as young as 10 years old pitted their wits against the waves in a bid to raise money for local sailing charity Cinque Ports Pirates.

Also on the water were paddlesports, The return of this event and the growing partnership with the Port sailing tasters and pedalos organised of Dover demonstrates the great work going on to promote Dover by Dover Sea Sports Centre. On land as a destination – somewhere to savour a rich maritime heritage the Dover District Community Safety and somewhere to experience and enjoy the delights of the sea. Partnership organised demonstrations by Kent Fire and Rescue Service and Bernard Sealy Commodore, Royal Cinque Ports Yacht Club other blue light services and a host of stalls offered entertainment and local produce. Case study: of those who took part in Operation 34 Channel Dash Memorial Fuller, the Port was once again Trust I.T. Educational honoured to support the Channel Dash Dover Harbour Board i n Project Memorial Trust in developing an IT supported us in 2012 with the v Operation Fuller Memorial and est While the Dover Straits are today educational project to honour the memories of those who took part. has kindly offered to help us i

n synonymous with the movement of

g i take this project a step further. cross-Channel ferry traffic between

n t It is fantastic to know that the Europe’s busiest international ferry port Together with representatives from the Port is keen to be a part of this h and the Continent, 72 years ago the local community through the newly e co community initiative to keep Straits represented a narrow divide established Port and Community Forum, the Port has been developing the memory alive of the airmen mmu between and occupied who took part in the wartime Europe. The Port is extremely mindful a heritage strategy that connects important parts of Dover’s history in Operation Fuller – known as n of the extraordinary wartime heritage i t order to tell its unique story. A the Channel Dash. y a that exists in Dover, much of it associated with the role of the Port itself. significant part of that is revealing r nd Dover’s maritime heritage, both in Jim Williams Trustee of war and in peace. The educational the Channel Dash Memorial e Having supported the establishment of vivi Trust, February 2014 the Channel Dash Memorial in 2012, project makes a very meaningful contribution to that work. n commemorating the incredible bravery g o ur h ur

e Case study: ri Bluebird Heritage Trail t ag for Dover e a A sub-group of the independently ssets chaired Port and Community Forum has been developing a new Bluebird Heritage Trail for Dover.

Through a combination of attractive pavement signage mixed with cutting edge smartphone technology, websites to guide books and route maps, the trail aims to bring Dover’s heritage to its residents and visitors.

The Port is seeking external funding to add to the effort to deliver a high quality product that will attract people to town in the future.

The bluebird is a fantastic and well-known symbol for Dover, reflecting the spirit and resilience of the town. We hope that our community will join us in creating something positive for Dover and something inspiring for the many people who pass through our town to explore.

Cllr Sue Jones Port and Community Forum member and White Cliffs Country Tourism Alliance representative Case study: Restoring Fairbairn Hand 35 Cranked Crane i The historic Fairbairn Hand Cranked n v

Crane, built in 1868 to serve the est i

shipwrights who had workshops around n the Wellington Dock in the Western g i Docks, has been restored by the Port. n t h e co This is as part of its work together with

the community to restore, promote and mmu celebrate Dover’s many heritage assets, including those associated with the n i t

Port to create a Bluebird Heritage Trail. y a

Case study: Her Majesty’s Lord-Lieutenant of Kent, r nd Dove of Peace who unveiled the sculpture and: e One of the first, if not the As 2014 drew to a close, the Port University for the Creative Arts vivi hosted a spectacular public event to

first action of The Port and n

Interregional Culture-led g o Community Forum that I chair unveil the iconic sculpture, the Dove Regeneration

was to form a group to of Peace, by Anthony Heywood. Three h ur produce a Bluebird Heritage hundred people gathered to view a FM Conway

full size white spitfire made from a e Trail to publicise the many Free4M ri

special type of paper developed at the t

heritage assets of the town ag Stevens and Carlotti and port and to encourage former Buckland Paper Mill, Dover. e a visitors to come and see them British Steel The installation of the Dove of Peace ssets as a step towards regeneration. Rainham Steel Some 30 sites will be included is part of the Port’s commemorative Parkers Steel on the proposed trail, but work to mark World War One and some of them were in need World War Two anniversaries. Arjo Wiggins Teape of refurbishment, including Buckland Paper Mill this historic Fairbairn Crane. The Cruise Terminal 1 building (former Dover Marine Railway Station completed Canterbury City Council Derek Leach 1914), which hosted the event, played a Artful Logistics Chairman of the Blue Bird significant role as a staging post during Dover Arts Development Heritage Trail Group both world wars for troops leaving to fight and returning home. Troops E K Burts Paper and supplies heading to the Western Pharos Chamber Choir Front were in fact its first passengers. EastKoast Production Company

Special thanks to the guest of Karole Steel from Dover honour, The Viscount De L’Isle MBE, Operatic and Dramatic Society

The Dove of Peace symbolises heroism, individualism and belief, it symbolises self-preservation, fear and the shattering of young lives. I am extremely grateful to the Port of Dover for bringing such an iconic symbol home, and to such an incredible and resonant building.

Anthony Heywood Sculptor, Dove of Peace 36 Sponsorship and support i n v est i n g i CSR policy: Through its Youth n t Engagement Scheme, the Port h e co supports community initiatives

mmu primarily in the education and sport sectors, specifically aiming n i t y a to increase maritime interest and

r nd skills, improving business acumen

e and employment prospects, vivi and nurturing both individual n g o and team excellence. ur h ur e ri t ag YES involves the upskilling of young people across a wide spread of business skills that would benefit the Port and the

e a community more widely. ssets

Improving the life chances of young people is what we are about so it is a great fit with our Youth Engagement Scheme as well as a keep fit opportunity for some from our community.

Karen Webber Buttons for Brathay Race Weekend event organiser and Port of Dover employee 37 Case Study: i Sponsoring grassroots rugby to nurture n v

local young talent est i Ahead of England and Wales hosting the Rugby World Cup, the Port agreed n a further three-year sponsorship deal with Dover Rugby Football Club g i n t (DRFC) following the partnership’s success in developing grass roots rugby. h e co Supporting the full range of DRFC mini and youth teams through to adults,

the Port is helping DRFC and the wider sporting community achieve a step mmu change in the development of rugby in Dover.

Case study: n i t

A weekend for Buttons 2014 was the first season that DRFC took part in the Rugby Football Union y a for Brathay

initiative, Emerging Schools Rugby. It was the only club in Kent taking part. r nd The last weekend in March saw the

Port support a charitable running Six hundred and fifty children per annum benefit from the Port’s e vivi festival on Dover seafront. Featuring sponsorship of youth rugby. a full marathon each day and a n g o 10k run on the Saturday, the festival attracted 200 professional and amateur h ur runners across the three events. e There is a fantastic sense of togetherness ri t The runs were in aid of the Buttons and a growing union between the Port ag for Brathay campaign, which is raising e a money for the Brathay Trust. The charity and the community and we are glad to ssets works to improve the life chances of be a part of the process to deliver great some of the most vulnerable and hard to reach children and young people. things for Dover, returning the town to It helps them to engage positively its former glory. in their communities by developing their confidence, motivation and skills Richard Catt Chairman of DRFC to positively change their lives.

Thanks to the Port of Dover we have quite a unique course to run in an iconic location that I am sure will inspire the runners to reach the finish line. Teaming up with the Port is a great partnership of those aiming to be the best port in the world with those looking to achieve some of the best times in the world and it is all for a fantastic cause.

Kaz Hurrell Buttons for Brathay Coordinator 38 SUMMARY SUMMARY The Port of Dover is committed to being the best port in the world for the benefit of its customers and community. This CSR report reflects the significant investment the Port makes to support its responsibilities to its staff, customers, the community and the environment in order to meet this commitment. 39 S UMMARY PORT OF DOVER Harbour House Dover Kent CT17 9BU T: +44 (0)1304 240400 F: +44 (0)1304 240465 E: [email protected] www.doverport.co.uk