DOCSLIB.ORG

Patrick LORIN

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Patrick LORIN _______________ Patrick LORIN QUARTERLY REPORT April-June 2009 TABLE OF CONTENTS 1. COMMERCIAL.................................................................................................................. 5 QUARTERLY ACTIVITIES ................................................................................................... 6 D I A G R A M S 1 -4 ................................................................................................................................................. 10 2. OPERATION & MAINTENANCE .................................................................................... 13 2.1 WATER PRODUCTION ............................................................................................................................. 14 PRODUCTION DEPARTMENT ......................................................................................................................... 15 1. PRODUCED WATER QUANTITY AND POTABLE WATE R LOSSES ........................................................ 15 WATER PRODUCTION & LOSSES DIAGRAMS – 5,6 ............................................................................. 15 WATER PRODUCTION & LOSSES TABLE-1 ................................................................................................ 16 2. POTABLE WATER DISINFECTION .............................................................................................................. 20 QUARTERLY USE OF DISINFECTION MATERIALS T A B L E – 2................................................................. 20 3. ELECTRICITY CONSUMPTION & EXPENSES ............................................................................................ 22 ELECTRICITY CONSUMPTION & EXPENSES IN PERIOD OF 13 LAST MONTHS D I A G R A M - 7 ............ 22 WATER DELIVERED THROUGH PUMPING AND CORRESPONDING ELECTICITY CONSUMPTION TABLE- 5 ............................................................................................................................. 25 D I A G R A M S – 8,9 ............................................................................................................................................... 26 4. WATER METERS EQUIPMENT INSTALLATION ......................................................................................... 26 PROGRESS OF THE WATER METERS EQUIPMENT INSTALLATION BY THE AWS CJSC IN ITS MAINTENANCE AREA TAB LE - 6, DIAG R A M – 10 ........................................................................................ 27 2.2 WATER DISTRIBUTION ........................................................................................................................... 28 DISTRIBUTION DEPARTMENT........................................................................................................................ 29 5. REPAI RS OF DAMAGES, CAPITAL REPAIRS AND REHAB ILITATION OF SYSTEMS ........................... 29 OPERATION WORKS IN QUARTER II, 2009 ........................................................................................... 29 OPERATION AND MAINTENANCE OF WATER TRANSMISSION AND DISTRIBUTION SYSTEMS TABLE -7, DIAGRAM 11 .................................................................................................................................... 30 NETWORK ANALYSIS TABLE – 8 ................................................................................................................. 31 DIAGRAMS – 12,13 ........................................................................................................................................... 31 2.3 WASTEWATER & SEWERAGE ................................................................................................................ 32 WASTEWATER DEPARTMENT ....................................................................................................................... 33 6. WASTEWATER COLLECTION SYSTEMS ................................................................................................... 33 MAINTENANCE OF WASTEWATER COLLECTION SYSTEMS TABLE-9 .................................................. 33 DIAGRAMS -14,15 ............................................................................................................................................. 36 NETWORK ANALYSIS T A B L E -10 ................................................................................................................ 37 D I A G R A M S – 16,17 ........................................................................................................................................... 37 2 QUARTERLY REPORT April-June 2009 3. TECHNICAL ................................................................................................................... 38 3.1 TECHNICAL INVESTIGATIONS, DESIGN & MAPPING OF TECHNICAL SYSTEMS ........................................................................................................................... 39 TECHNICAL INVESTIGATIONS AND DESIGN ............................................................................................... 40 MAPPING OF TECHNICAL SYSTEMS .............................................................................. 44 3.2 MANAGEMENT OF COMPANY’S ASSETS ............................................................... 47 ASSET MANAGEMENT .................................................................................................... 48 3.3 WATER QUALITY CONTROL ..................................................................................... 49 WATER QUALITY CONTROL ............................................................................................ 50 POTABLE WATER INVESTIGATION IN QUARTER II, 2009 – T A B L E 1 1 ..................................................... 51 REPORTS ON NATURAL RESOURCE UTILIZATION ...................................................... 53 THE AMOUNTS OF NATURAL RESOURCE UTILIZATION AND ECOLOGICAL FEES PER SECTOR OF THE REGIONAL BRANCHES TABLE-12 .................................................................................. 53 THE VOLUMES OF HARMFUL SUBSTANCES DISCHARGED INTO THE WATER B A S I N A N D THE MAXIMUM PERMISSIBLE DISCHARGE, (MPD) TABLE -13 ................................................................. 54 3.4 QUALITY, SAFETY & ENVIRONMENT ...................................................................... 56 REPORT ON THE ACTIVITIES IMPLEMENTED BY THE QUALITY, SAFETY AND ENVIRONMENT DEPARTMENT IN THE 1ST QUARTER OF 2009 .................................. 57 3.5 COMPANY’S PROCUREMENT ................................................................................. 60 INFORMATION ABOUT PROCUREMENT WITHIN AWSC BUDGET, Q II, YEAR 2009 TABLE – 14 ......... 61 3.6 TRANSPORTATION ................................................................................................... 62 TRANSPORTATION ........................................................................................................... 63 4. ADMINISTRATION ......................................................................................................... 64 4.1 FINANCE & ACCOUNT ............................................................................................... 65 SUBSIDY TABLE-15 ......................................................................................................................................... 66 INFORMATION CONCERNING INCOMES AND EXPENSES OF AWS CJSC IN II QUARTER, 2009 TABL E-16 .......................................................................................................................................................... 67 CASH FLOW – D I A G R A M 1 8 .........................................................ОШИБКА! ЗАКЛАДКА НЕ ОПРЕДЕЛЕНА. 4.2 HUMAN RESOURCES ................................................................................................ 69 1. HUMAN RESOURCE POLICY AND REGISTRY DIVISION ......................................................................... 70 D I A G R A M 1 9 ..................................................................................................................................................... 71 D I A G R A M 2 0 ..................................................................................................................................................... 71 3 QUARTERLY REPORT April-June 2009 2. TRAINING AND ATTESTATION DIVISION................................................................................................... 72 4.3 LEGAL & INSURANCE ............................................................................................... 74 5. PROJECTS ..................................................................................................................... 76 5.1 A D B ........................................................................................................................... 77 STATUS OF PREPARATION OF PRELIMINARY AND DETAILED DESIGN TABLE -18 ........................... 78 Environmental and Social Safeguards ............................................................................ 79 Physical Implementation of Works Table-19 ............................................................... 81 Improvement of Financial Management System ............................................................ 83 Management Information System (MIS) .......................................................................... 83 Asset Management ............................................................................................................ 83 Public Relations/ Community Management ...................................................................
Load more

Recommended publications
  • Stocktaking Exercise to Identify Legal, Institutional, Vulnerability Assessment and Adaptation Gaps and Barriers in Water Resour
    “National Adaptation Plan to advance medium and long-term adaptation planning in Armenia” UNDP-GCF Project Stocktaking exercise to identify legal, institutional, vulnerability assessment and adaptation gaps and barriers in water resources management under climate change conditions Prepared by “Geoinfo” LLC Contract Number: RFP 088/2019 YEREVAN 2020 Produced by GeoInfo, Ltd., Charents 1, Yerevan, Armenia Action coordinated by Vahagn Tonoyan Date 11.06.2020 Version Final Produced for UNDP Climate Change Program Financed by: GCF-UNDP “National Adaptation Plan to advance medium and long-term adaptation planning in Armenia” project Authors National experts: Liana Margaryan, Aleksandr Arakelyan, Edgar Misakyan, Olympia Geghamyan, Davit Zakaryan, Zara Ohanjanyan International consultant: Soroosh Sorooshian 2 Content List of Abbreviations ............................................................................................................................... 7 Executive Summary ............................................................................................................................... 12 CHAPTER 1. ANALYSIS OF POLICY, LEGAL AND INSTITUTIONAL FRAMEWORK OF WATER SECTOR AND IDENTIFICATION OF GAPS AND BARRIERS IN THE CONTEXT OF CLIMATE CHANGE ............................. 19 Summary of Chapter 1 .......................................................................................................................... 19 1.1 The concept and criteria of water resources adaptation to climate change .................................
    [Show full text]
  • Quarterly Report April - June 2016
    QUARTERLY REPORT APRIL - JUNE 2016 PREPARED BY MANAGEMENT CONTRACTOR TABLE OF CONTENT 1. COMMERCIAL DIRECTORATE .................. 4 2. OPERATIONAL DIRECTORATE ................. 8 3. WATER REMOVAL DIRECTORATE ........ 32 4. ADMINISTRATIVE & FINANCIAL DIRECTORATE ................................................ 38 5. INTERNAL CONTROL DIRECTORATE .... 43 6. HUMAN RESEOURCE DIRECTORATE .... 47 7. QUALITY, SAFETY & ENVIRONMENT DEPARTMENT ................................................. 50 8. PUBLIC RELATIONS DEPARTMENT ....... 53 9. INVESTMENT PROGRAMS COORDINATION DIRECTORATE ................ 55 10. INDICATORS ............................................. 72 11. APPENDIX ................................................ 83 COMMERCIAL DIRECTORATE 1.1 Billing and revenue ................................................................................................................................................... 5 1.2 Customers service center .......................................................................................................................................... 6 Installation of new high quality water meters is over. About 40 000 water meters ( about 32 000 resi- dent-customers) were installed. Research proves that the program is justified and old water meters must be replaced with “C” class water meters. Below is the result of installed new water meters in Abovyan, Hrazdan and Ashtarak towns. Table 1 Number of Average consumption Average consumption customers with old water meters with new water meters Hrazdan 2 423 6.6
    [Show full text]
  • Genocide and Deportation of Azerbaijanis
    GENOCIDE AND DEPORTATION OF AZERBAIJANIS C O N T E N T S General information........................................................................................................................... 3 Resettlement of Armenians to Azerbaijani lands and its grave consequences ................................ 5 Resettlement of Armenians from Iran ........................................................................................ 5 Resettlement of Armenians from Turkey ................................................................................... 8 Massacre and deportation of Azerbaijanis at the beginning of the 20th century .......................... 10 The massacres of 1905-1906. ..................................................................................................... 10 General information ................................................................................................................... 10 Genocide of Moslem Turks through 1905-1906 in Karabagh ...................................................... 13 Genocide of 1918-1920 ............................................................................................................... 15 Genocide over Azerbaijani nation in March of 1918 ................................................................... 15 Massacres in Baku. March 1918................................................................................................. 20 Massacres in Erivan Province (1918-1920) ...............................................................................
    [Show full text]
  • Armenian Tourist Attraction
    Armenian Tourist Attractions: Rediscover Armenia Guide http://mapy.mk.cvut.cz/data/Armenie-Armenia/all/Rediscover%20Arme... rediscover armenia guide armenia > tourism > rediscover armenia guide about cilicia | feedback | chat | © REDISCOVERING ARMENIA An Archaeological/Touristic Gazetteer and Map Set for the Historical Monuments of Armenia Brady Kiesling July 1999 Yerevan This document is for the benefit of all persons interested in Armenia; no restriction is placed on duplication for personal or professional use. The author would appreciate acknowledgment of the source of any substantial quotations from this work. 1 von 71 13.01.2009 23:05 Armenian Tourist Attractions: Rediscover Armenia Guide http://mapy.mk.cvut.cz/data/Armenie-Armenia/all/Rediscover%20Arme... REDISCOVERING ARMENIA Author’s Preface Sources and Methods Armenian Terms Useful for Getting Lost With Note on Monasteries (Vank) Bibliography EXPLORING ARAGATSOTN MARZ South from Ashtarak (Maps A, D) The South Slopes of Aragats (Map A) Climbing Mt. Aragats (Map A) North and West Around Aragats (Maps A, B) West/South from Talin (Map B) North from Ashtarak (Map A) EXPLORING ARARAT MARZ West of Yerevan (Maps C, D) South from Yerevan (Map C) To Ancient Dvin (Map C) Khor Virap and Artaxiasata (Map C Vedi and Eastward (Map C, inset) East from Yeraskh (Map C inset) St. Karapet Monastery* (Map C inset) EXPLORING ARMAVIR MARZ Echmiatsin and Environs (Map D) The Northeast Corner (Map D) Metsamor and Environs (Map D) Sardarapat and Ancient Armavir (Map D) Southwestern Armavir (advance permission
    [Show full text]
  • Armenian Acts of Cultural Terrorism
    Iğdır Azerbaijani‐Turkish Cultural Association ARMENIAN ACTS OF CULTURAL TERRORISM History remembers, while Names changed Cafer Qiyasi, İbrahim Bozyel Kitab Klubu www.kitabklubu.org Baku – 2007 PREFACE It is a fact that the most important factor which enables nations to last out, is their cultural identity. It goes down in history that a nationʹs failure to hold on to its cultural values tenaciously would lead to a total frustration. As pointed out by one writer, ʹIf we shoot bullets through our past, a cannonade by our future gen‐ erations is next to come.ʹ Therefore, in order to succeed in living up to standards of a dignified life, one has to protect, maintain, and transmit his cultural heritage, which in turn builds a bridge between the past and the future. Regrettably, even around the turn of the century, terrorism remains a grim fact. It is excruciating to witness innocent people falling victims to terrorism. How‐ ever, what is more dangerous and utterly unpardonable is cultural terrorism. Fighting, plundering and arson have long been canonized as glorifying forms of action by some nations therefore it has been highly pertinent, in their view, to obliterate the cultural artifacts belonging to their adversaries which survived over centuries. Most probably, history will not excuse those nations that are committed to prove their dignity by destroying the cultural monuments of other civilizations. Dear readers, in its attempt to shed light on the question What is cultural terrorism?, this book constitutes a striking piece of document presented to the world public. You will be petrified to read about the cultural genocide exercised vigorously over Azerbaijani Turks by Armenian propagandists who unjustly misinform the world by spreading erroneous claims of ethnic genocide ‐alleged mass killings of Arme‐ nians in Ottoman Turkey in 1915.
    [Show full text]
  • Water Supply and Sanitation Sector Project- Additional Financing
    Involuntary Resettlement Due Diligence Report February 2015 ARM: Water Supply and Sanitation Sector Project- Additional Financing Prepared by the Armenian Water and Sewerage Closed Joint Stock Company (AWSC) for the Asian Development Bank. This involuntary resettlement due diligence is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. Your attention is directed to the “terms of use” section of this website. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area. INVOLUNTARY RESETTLEMENT DUE DILIGENCE REPORT SUBPROJECT 10, ARAGATSOTN MARZ ARMENIA. WATER SUPPLY AND SANITATION SECTOR PROJECT. PHASE II Project Number: L2860-ICB-1-10 YEREVAN February 2015 ABBREVIATIONS ADB Asian Development Bank PC Public Consultation GoA Government of Armenia RA Republic of Armenia AMD Armenian Dram LAR Land Acquisition and Resettlement LARF Land Acquisition and Resettlement Framework AWSC Armenian Water and Sewerage Company SCWE State Committee for Water Economy WSS Water Supply and Sewerage LA Local Authorities DRR Daily Regulating Reservoir 2 TABLE OF CONTENTS 1. INTRODUCTION ...........................................................................................................................
    [Show full text]
  • Initial Environmental Examination for Subproject X
    ASIAN DEVELOPMENT BANK FUNDED WATER SUPPLY AND SANITATION SECTOR PROJECT - ADDITIONAL FINANCING Date of preparation 2013 Date of revision - 18.12.2014 Date of approval -13.03.2015 X SUBPROJECT L2860-ICB-1-10: IMPROVEMENT OF ARAGATSOTN REGION SETTLEMENTS WATER SUPPLY SYSTEM INITIAL ENVIRONMENTAL EXAMINATION (Updated) Yerevan, March, 2015 HGSN Ltd. -JINJ Ltd. Water Supply and Sanitation Sector Project - Additional Financing STATE COMMITTEE OF WATER SYSTEM UNDER THE RA MINISTRY FOR TERRITORIAL GOVERNANCE “ARMWATERSEWERAGE” CJSC ASIAN DEVELOPMENT BANK FUNDED WATER SUPPLY AND SANITATION SECTOR PROJECT - ADDITIONAL FINANCING Subproject X IMPROVEMENT OF ARAGATSOTN REGION WATER SUPPLY SYSTEMS INITIAL ENVIRONMENTAL EXAMINATION (Talin town and Aruch, Partizak, Nor Amanos, Arevut, Kanch, Hakko, Sorik, Karaberd villages of Aragatsotn region, RA) HGSN Ltd, Director V. Hovasapyan Environmental expert K.Sahakyan Yerevan, March , 2015 Subproject X -Preliminary Design 2 HGSN Ltd. -JINJ Ltd. Water Supply and Sanitation Sector Project - Additional Financing TABLE OF CONTENTS 1. Scope of Work ................................................................................................................ 4 2. Description of the Existing Water Supply and Sewage Systems ............................ 6 2.1. Description of the water supply systems ........................................................................... 6 3. Geographical Location and Climate of the Settlements ........................................... 8 3.1. Villages of Arutch, Partizak, Nor
    [Show full text]
  • Quarterly Report October-December 2014
    QUARTERLY REPORT OCTOBER-DECEMBER 2014 PREPARED BY MANAGEMENT CONTRACTOR TABLE OF CONTENTS 1. COMMERCIAL DIRECTORATE .................. 4 2. OPERATIONAL DIRECTORATE ................. 8 3. WATER REMOVAL DIRECTORATE ........ 33 4. ADMINISTRATIVE & FINANCIAL DIRECTORATE ................................................ 37 5. INTERNAL CONTROL DIRECTORATE .... 43 6. HUMAN RESEOURCE DIRECTORATE .... 45 7. QUALITY, SAFETY & ENVIRONMENT DEPARTMENT ................................................. 48 8. PUBLIC RELATIONS DEPARTMENT ....... 50 9. INVESTMENT PROGRAMS COORDINATION DIRECTORATE ................ 53 10. TOTAL MANAGEMENT PLAN IMPLEMENTION ............................................ 74 11. INDICATORS ............................................. 75 12. APPENDIX ................................................ 87 COMMERCIAL DIRECTORATE 1.1 Billing and revenue ................................................................................................................................................... 5 1.2 Customers service center .......................................................................................................................................... 7 During the IV quarter of 2014 all water meter data were recorded online and with average index of previous months (with the exception of a number of villages). Pa- per records of water meter data are almost canceled. Every month about 60 000 water meter data are recorded online, the rest are calculated by the av- erage of previous 3 months. Visits are made every 3-4 months,
    [Show full text]
  • Completion Report Armenia: Water Supply and Sanitation Sector Project
    Completion Report Project Numbers: 40296-013 and 45299-001 Loan Numbers: 2363 and 2860 September 2018 Armenia: Water Supply and Sanitation Sector Project This document is being disclosed to the public in accordance with ADB’s Public Communications Policy 2011. CURRENCY EQUIVALENTS Currency unit – dram (AMD) L2363 At Appraisal At Project Completion (29 August 2007) (31 December 2012) AMD1.00 = $0.00297 $0.00248 $1.00 = AMD336.50 AMD403.58 L2860 At Appraisal At Project Completion (16 January 2012) (30 April 2017) AMD1.00 = $0.00257 $0.00206 $1.00 = AMD389.00 AMD484.68 ABBREVIATIONS ADB – Asian Development Bank AWSC – Armenia Water and Sewerage Company DMF – design and monitoring framework EIRR – economic internal rate of return EMP – environment management plan FIRR – financial internal rate of return GAP – gender action plan IEE – initial environmental examination ICB – international competitive bidding km – kilometers NCB – national competitive bidding O&M – operation and maintenance PCR – project completion report PCU – project coordination unit PGC – project governing council PMU – project management unit PPMS – project performance management system PPP – public–private partnership SAUR – Société d'Aménagement Urbain et Rural SCWE – State Committee for Water Economy SDR – special drawing right WACC – weighted average cost of capital WSPIU – Water Sector Project Implementation Unit WSS – water supply and sanitation NOTES (i) The fiscal year (FY) of the Government of Armenia and its agencies ends on 31 December. (ii) In this report, “$”
    [Show full text]
  • Հավելված N 1 Հհ Կառավարության 2011 Թվականի Մարտի 3-Ի N 220 - Ն Որոշման
    Հավելված N 1 ՀՀ կառավարության 2011 թվականի մարտի 3-ի N 220 - Ն որոշման Կ Ա Ր Գ ՀԱՅԱՍՏԱՆԻ ՀԱՆՐԱՊԵՏՈՒԹՅԱՆ ԱՇԽԱՐՀԱԳՐԱԿԱՆ ԱՆՎԱՆՈՒՄՆԵՐԻ ՌՈՒՍԵՐԵՆ ԵՎ ԱՆԳԼԵՐԵՆ ՏԱՌԱԴԱՐՁՈՒԹՅԱՆ I. ԸՆԴՀԱՆՈՒՐ ԴՐՈՒՅԹՆԵՐ 1. Սույն կարգով կանոնակարգվում են այն հիմնական դրույթները, որոնք անհրա- ժեշտ են մեկ միասնական համակարգում Հայաստանի Հանրապետության աշխարհագրական անվանումների անգլերեն և ռուսերեն հրատարակման և օգտագործման ժամանակ։ 2. Յուրաքանչյուր լեզվի համար մշակվել է մեկ մասնակի կարգ, որը հիմնականում անհրաժեշտ կլինի Հայաստանի Հանրապետության աշխարհագրական անվանումներով ռուսերեն և անգլերեն քարտեզներ, ատլասներ, գրական և տեղեկատվական նյութեր հրատարակելիս, ինչպես նաև ճանապարհային, վարչական շենքերի և այլ նպատակների համար նախատեսված ցուցանակներ տեղադրելիս։ 3. Յուրաքանչյուր լեզվով անվանման ճիշտ ձևն ամրագրվում է` համադրելով մի քանի սկզբնաղբյուր։ 4. Հայերեն աշխարհագրական անվանումները պետք է տառադարձվեն այլ լեզուներով` հիմք ընդունելով տվյալ լեզվի արտահայտման առանձնահատկությունները, առավելագույնս մոտեցնելով դրանց գրելաձևերը հայերենի արտասանության հնչողությանը։ Առանձին դեպքերում ընդունված ավանդական գրելաձևերը հասցվել են նվազագույնի։ 5. Աշխարհագրական անվանումների տառադարձությունը, որպես կանոն, կատար- վում է հայերենի ժամանակակից գրելաձևից՝ հաստատված «Հայաստանի Հանրապետության վարչատարածքային բաժանման մասինե Հայաստանի Հանրապետության օրենքով և տերմի- 11_0220 2 նաբանական կոմիտեի 1956 թվականի սեպտեմբերի, 1958 թվականի փետրվարի և 1978 թվականի փետրվարի համապատասխան որոշումներով։ Հայերենի այն հնչյունները, որոնք չունեն ռուսերեն և անգլերեն համարժեքներ, տառադարձվում են հնարավորինս ավելի մոտ
    [Show full text]
  • English Were Elaborated and Submitted on a Regular Basis to the World Bank Team
    Public Disclosure Authorized CONNECTING THE DOTS: TRANSPORT, POVERTY, AND SOCIAL Public Disclosure Authorized INCLUSION - EVIDENCE FROM ARMENIA December 2017 Transport and ICT Global Pracce EUROPE Public Disclosure Authorized Public Disclosure Authorized Connecting the Dots: Transport, Poverty, and Social Inclusion - Evidence from Armenia December 2017 Transport and ICT Global Practice EUROPE CURRENCY EQUIVALENTS (Exchange Rate Effective November 1, 2017) Currency Unit = Armenian Dram (AMD) AMD 486,671 = US$1 US$ 0,00021 = AR$ 1 FISCAL YEAR January 1 - December 31 Regional Vice President: Regional Vice President:Cyril Muller Country Director: Country Director:Mercy Miyang Tembon Senior Global Practice Director: Senior Global Practice Director:Jose Luis Irigoyen Practice Manager: Practice Manager:Juan Gaviria Task Team Leader(s): Task Team Leader(s):Steven Farji Weiss Standard Disclaimer: This volume is a product of the staff of the International Bank for Reconstruction and Development/ The World Bank. The findings, interpretations, and conclusions expressed in this paper do not necessarily reflect the views of the Executive Directors of The World Bank or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Copyright Statement: The material in this publication is copyrighted. Copying and/or transmitting portions or all of this work without permission may be a violation of applicable law. The International Bank for Reconstruction and Development/ The World Bank encourages dissemination of its work and will normally grant permission to reproduce portions of the work promptly.
    [Show full text]
  • Quarterly Report October-December 2013
    QUARTERLY REPORT OCTOBER-DECEMBER 2013 PREPARED BY MANAGEMENT CONTRACTOR TABLE OF CONTENTS 1. COMMERCIAL DIRECTORATE .................. 5 2. EXPLOITATION & TECHNICAL CONTROL ......................................................... 10 3. WASTEWATER TREATMENT PLANTS AND WASTEWATER REMOVAL DIRECTORATE ................................................ 35 4. ADMINISTRATIVE & FINANCIAL DIRECTORATE ............................................... 41 5. HUMAN RESEOURCE MANAGEMENT DEPARTMENT ................................................. 47 6. INVESTMENT PROGRAMS COORDINATION DIRECTORATE ................ 51 7. QUALITY & ENVIRONMENT DEPARTMENT ................................................. 68 8. PUBLIC RELATIONS DEPARTMENT ....... 71 9. AMENDMENT #4 TO MC ........................... 74 10. INDICATORS ............................................. 80 11. APPENDIX ................................................. 93 1. COMMERCIAL DIRECTORATE 1.1 Billing, billing center ...............................................6 1.2 Payment ...................................................................7 1.3 Customers service center ..........................................8 The improvements of commercial indicators has been correspondingly recorded for the quarter IV 2013. These are a result of complex commercial activities which have been undertaken during the reporting period. Though the overall billing has increased by 18 million compared with that in quarter IV 2012 however a slight decrease of billing improvement rate was recorded, this is due
    [Show full text]