DOCSLIB.ORG

Quarterly Report October-December 2013

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Quarterly Report October-December 2013 QUARTERLY REPORT OCTOBER-DECEMBER 2013 PREPARED BY MANAGEMENT CONTRACTOR TABLE OF CONTENTS 1. COMMERCIAL DIRECTORATE .................. 5 2. EXPLOITATION & TECHNICAL CONTROL ......................................................... 10 3. WASTEWATER TREATMENT PLANTS AND WASTEWATER REMOVAL DIRECTORATE ................................................ 35 4. ADMINISTRATIVE & FINANCIAL DIRECTORATE ............................................... 41 5. HUMAN RESEOURCE MANAGEMENT DEPARTMENT ................................................. 47 6. INVESTMENT PROGRAMS COORDINATION DIRECTORATE ................ 51 7. QUALITY & ENVIRONMENT DEPARTMENT ................................................. 68 8. PUBLIC RELATIONS DEPARTMENT ....... 71 9. AMENDMENT #4 TO MC ........................... 74 10. INDICATORS ............................................. 80 11. APPENDIX ................................................. 93 1. COMMERCIAL DIRECTORATE 1.1 Billing, billing center ...............................................6 1.2 Payment ...................................................................7 1.3 Customers service center ..........................................8 The improvements of commercial indicators has been correspondingly recorded for the quarter IV 2013. These are a result of complex commercial activities which have been undertaken during the reporting period. Though the overall billing has increased by 18 million compared with that in quarter IV 2012 however a slight decrease of billing improvement rate was recorded, this is due to extremely cold temperatures in some regions particularly in December which in turn had a negative impact on an average consumption as well. SMSs are sent to customer on a regular bases, the messages provide information concerning monthly charges applied to the consumers as well as contain notifications and alerts for not payers. Analysis show that the payments were significantly improved by the customers who receive SMS services. Paper notifications and alerts were also sent to around 8000 customers through “Haypost” mail service, these were the customers who had a signed debt repayment agreement and were not fulfilling their financial obligations towards AWSC with more then 10 000 AMD debt. The actions that have been taken on increased the income to unprecedented level reaching up to 419 million AMD in December 2013. The ongoing project of the new billing software implementation which is called to address the needs of the current situation got closer to its end in the fourth quarter of 2013. The new approach requires significant changes in the methodology of water meter data collection processes. Upgraded software allows calculations based on customers average consumption which will in turn reduce the number of visits for water meter data readings by 3 to 4 times. As a result it will prominently increase the effectiveness of the operations with less resources in- volved, the activities of such groups data receiving and supervision will become faster and more reliable, well-equipped supervising groups will make possible to have relatively less number of experienced Employees with higher salaries. The visits are organized as follows: groups of 2-3 Employees organize a complex investigation (record of water meter readings, elimination of illegal connections, checking of water meter operation, etc.) of a concrete unit of Customers, separated from the billing system. Presently the mentioned activities are implemented through separate vis- its, which is very ineffective, regularly visits to the distant settlements is almost impossible (visits are implemented 1-2 times per month), which does not allow daily control of the activities and is not productive. The new method of data collection processes is planned to implement in 2014. 1.1. BILLING Table 1. Invoiced billing One of main goals of the 2% commercial actions that 1200 have been implemented was 1 124 1 142 to form an accurate billing 1000 which is in turn the guaranty 800 of steady payments. As was 600 mentioned above though the mln AMD 2% 1% improvement rate was slight- 400 2% 393 400 ly decreased, for the report- 379 383 353 359 ing period it has recorded 2% 200 increase of billing for around 0 18 million AMD, compared October November December Total 4th quarter with that in 2012. 2012 2013 growth % 6 Commercial Directorate Table 2 contains information about the average water consumption of the customer during the year 2013. As it is seen in the diagram the average consumption rate was decreased in November and December by 0.3 and 0.2 accordingly, this is due to relatively cold weather in November and ex- tremely low temperatures in December. The low average consumption is also related to the savings that the customers do concerning the recent increases of tariffs for gas and electricity. Table 2. Consumption of AWSC 12.0 11.4 11.5 11.1 11.0 10.9 10.8 10.5 11.1 9.8 9.8 9.9 10.0 10.4 9.7 9.9 9.5 9.0 9.9 9.1 8.8 9.0 9.0 9.6 9.4 9.1 /customer/month 8.5 8.8 3 m 8.0 8.3 2012 8.1 7.5 8.0 2013 7.0 July May June April March August January October February December November September 1.2 INCOME High income was recorded during the last quarter of 2013. Compared with the same period in 2012 it has increased by 6% or around 68 million AMD. The main share of increase belongs to December roughly 33 million AMD or 9%. The significant increase of income in December is mainly condi- tioned by 2 times payment of Ministry of Defense as well as due to the actions that has been taken. Though the income is high for the year 2013 particularly in quarter IV however there is a signif- icant amount of not paid bill around 520 million AMD out of which 260 million by water meter. Table.3. Income of AWSC 1400 6% 1200 1 204 1 136 1000 800 mln AMD 600 7% 2% 9% 400 404 419 376 374 381 386 200 0 October November December Total 2012 2013 Commercial Directorate 7 1.3 CUSTOMERS’ SERVICE CENTER During the October-decemberr of 2013 Customer service center registered 3 816 calls, 3 108 out of which were about AWSC CJSC activity and 708 didn’t refer to the company (Yerevan Djur, etc). During the quarter Customer service center registered more than 620 voice mails which were studied and were accordingly processed. Table 4 Customer Service Center con- Number of calls according to issue type tinues to receive calls and com- plaints from customers, informs OCTOBER NOVEMBER DECEMBER TOTAL 1 817 about current repair works, 1 135 emergency situation and about expected time for water supply 787 565 recovery. 465 360 395 380 Customer Service Center greatly 35 38 50 123 assists branches in accomplish- Commercial ing daily activities to receive Exploitation the calls from the customers and Other solve them as soon as possible. In comparison with the same period of the previous year a sharp increase of phone calls has been registered during the reporting period which certifies about the growth of confidence Table 5 among the customers towards call center Number of received calls and specifically towards the Company as OCTOBER NOVEMBER DECEMBER TOTAL well as about quick responses to raised is- 3 108 sues and availability of their operative solu- tion. The increase of this indicator is mainly due to information availability and positive 1 216 1 080 solution of the calls. 958 934 432 364 284 The comparative diagram of 2012 and 2013 2012թ. is presented above. 2013թ. To increase the customer awareness level, the notification of the population on water cuts via individual SMSs has a continuous character. Due to this service it became possible to relieve the overload of the “1-71” Call Center. During this quarter the operators of the center carried out a telephone monitoring. The employ- ees contacted those customer-residents of Echmiadzin town who had consumed water during one month (November) and didn’t do any payment. As a result once again the reasons of non-payment were clarified. It became possible to survey only 131 customers out of 275 included in the list. While analyzing the results of the phone calls it should be mentioned the outcomes are rather sat- isfactory. 8 Commercial Directorate Table 6. The results of telephone monitoring in November Number of the paying customers 80 Amount paid (thous. AMD) 509 As in previous quarter this quarter also the Company decided to conduct a survey among non-pay- ing customers. A structured questionnaire was developed where the majority of questions refer to the reasons of non-payment. This time the survey was conducted in Charentsvan and Ararat towns as well as in Alapars village. The survey conductors also tried to find out the awareness level of the Company’s Customer Service Center (1-71) among our customers. It was found that majority of them were unaware about the Center which means that in future necessary steps should be taken raise the awareness level. Be- sides the employees of customer service center conducted training among the customer–residents about the project on “transmission of water meters readings to 81-71 four digit number through SMS” in the above mentioned communities. Here are the results of the survey analysis: only 62 customers out of 152 from the list participated in the survey because 83 are closed doors, 5 are unknown customers and 25 refused to answer: While analyzing the results of the survey it should be mentioned the outcomes are rather satisfac- tory. The project will have a continuous character and will be implemented in other communities of the Company as it is considered to be a successful one. Table 7. The
Load more

Recommended publications
  • 40 CHURCHES in 7 DAYS 7 DAY TOUR ITINERARY* DAY 1 Meeting
    40 CHURCHES IN 7 DAYS 7 DAY TOUR ITINERARY* DAY 1 Meeting at the airport, transfer to the hotel and check-in. The first steps of your Pilgrimage will start from Katoghike Holy Mother of God and Zoravor Surb Astvatsatsin Churches, both dating back to the XIII century, situated in the centre of Yerevan. To get acquainted with the capital of Armenia, we will have a City Tour in Yerevan - one of the oldest continuously inhabited cities in the world and the only one, that has a "Birth Certificate" - a cuneiform inscription, left by King Argishti I on a basalt stone slab about the foundation of the city in 782 BC, displayed at the Erebuni Fortress-Museum. Yerevan is often pegged as the "Pink City" because of the colour of the stones used to build much of the city centre. Another name of Yerevan is an "Open-air Museum", the reason of which you will understand upon your visit. We will start the City tour from visiting Cascade Monument which is about 450 meters high and 50 meters wide. A panoramic view from the top of Cascade opens up a breathtaking city view with Opera House, Mount Ararat, Swan Lake, Republic Square and posh Northern Avenue, along which you will walk down during the tour. We will also visit Matenadaran, which means a "book-depository" in old Armenian. Indeed, Matenadaran is the pride of Armenian culture, the world's largest storage of ancient manuscripts. In fact, it is a scientific research institute of ancient manuscripts which stores more than 17 thousand ancient manuscripts and more than 100 thousand ancient archival documents.
    [Show full text]
  • Georgia Armenia Azerbaijan 4
    ©Lonely Planet Publications Pty Ltd 317 Behind the Scenes SEND US YOUR FEEDBACK We love to hear from travell ers – your comments keep us on our toes and help make our books better. Our well- travell ed team reads every word on what you loved or loathed about this book. Although we cannot reply individually to postal submissions, we always guarantee that your feedback goes straight to the appropriate authors, in time for the next edition. Each person who sends us information is thanked in the next edition – the most useful submissions are rewarded with a selection of digital PDF chapters. Visit lonelyplanet.com/contact to submit your updates and suggestions or to ask for help. Our award-winning website also features inspirational travel stories, news and discussions. Note: We may edit, reproduce and incorporate your comments in Lonely Planet products such as guidebooks, websites and digital products, so let us know if you don’t want your comments reproduced or your name acknowledged. For a copy of our privacy policy visit lonelyplanet.com/privacy. Stefaniuk, Farid Subhanverdiyev, Valeria OUR READERS Many thanks to the travellers who used Superno Falco, Laurel Sutherland, Andreas the last edition and wrote to us with Sveen Bjørnstad, Trevor Sze, Ann Tulloh, helpful hints, useful advice and interest- Gerbert Van Loenen, Martin Van Der Brugge, ing anecdotes: Robert Van Voorden, Wouter Van Vliet, Michael Weilguni, Arlo Werkhoven, Barbara Grzegorz, Julian, Wojciech, Ashley Adrian, Yoshida, Ian Young, Anne Zouridakis. Asli Akarsakarya, Simone
    [Show full text]
  • 50146-001: Distribution Network Rehabilitation, Efficiency
    Initial E nvironmental E xamination Project Number: 50146-001 April 2017 Distribution Network R ehabilitation, E fficiency Improvement, and Augmentation (R epublic of Armenia) Prepared by Tetra Tech E S , Inc. for the Asian Development Bank This initial environmental examination is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. Y our attention is directed to the “Terms of Use” section of this website. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area. Armenia: ENA-Modernisation of Distribution Network Initial Environmental Examination: Draft Final Report Prepared by April 2017 1 ADB/EBRD Armenia: ENA - Modernisation of Distribution Network Initial Environmental Examination Draft Final Report April 2017 Prepared by Tetra Tech ES, Inc. 1320 N Courthouse Rd, Suite 600 | Arlington, VA 22201, United States Tel +1 703 387 2100 | Fax +1 703 243 0953 www.tetratech.com Prepared by Tetra Tech ES, Inc 2 ENA - Modernisation of Distribution Network Initial Environmental Examination Table of Contents Table of Contents ................................................................................................................ 3 Abbreviations and Acronyms ...........................................................................................
    [Show full text]
  • 5 Environmental Examination
    5 ENVIRONMENTAL EXAMINATION ENVIRONMENTAL STUDY FOR IMPROVEMENT OF EXAMINATION FOR RURAL WATER SUPPLY AND THE PROPOSED PROJECT SEWAGE SYSTEMS IN RA 5-1 Environmental Examination for Cultural Properties (1/2) Nos. of Nos. of Community cultural Rating Community cultural Rating properties properties ARAGATSOTN MARZ Akunq 9 D Lusagyugh 10 D Aghdzq 9 D Tsaghkahovit 5 D Antarut 3 D Tsaghkashen 2 D Ashnak 16 D Tsilqar 6 D Avan+Khnusik 36 D Katnaghbyur 10 D Avtona 13 D Karmrashen 13 D Aragats (Aparan district) 12 D Kaqavadzor 9 D Arayi 6 D Hartavan 15 D Arteni 1 D Dzoraglukh 14 D Apnagyugh 10 D Dzoragyugh 3 D Baysz 4 D Meliqgyugh 3 D Byurakan 40 D Miraq 4 D Garnahovit 10 D Mulqi 2 D Geghadir 1 D Nigavan 9 D Gegharot 11 D Norashen (Aparan district) 8 D Norashen (Aragats Davtashen 5 D District) 2 D Dian 4 D Shenavan 4 D Yeghipartush 8 D Shgharshik 2 D Yeghnik 10 D Vosketas 2 D Yernjatap 14 D Chqnagh 6 D Zovasar 3 D Vardenis 14 D Ttujur 7 D Vardenut 5 D Irind 6 D Verin Sasunik 18 D Lernapar 4 D Tegher 2 D Lernarot 24 D Orgov 24 D SHIRAK MARZ Alvar 3 D Krasar 6 D Aghvorik 2 D Hovit 11 D Ardenis 3 D Dzorashen 1 D Arpeni 6 D Mets Sariar 3 D Bandivan 14 D Musaelyan 19 D Bashgyugh 8 D Shaghik 3 D Garnaritch + Yeghnajur 4 D Shirak 2 D Kamkhut 2 D Pemzashen 12 D Lernakert 12 D Jajur 4 D Lernut 4 D Jrarat 18 D Tsaghkut 5 D Sarnaghbyur 45 D Kamo 12 D Sarapat 2 D Karmrakar 10 D Sizavet 1 D Kaqavasar 3 D Tzoghamarg 8 D Krashen 2 D Poqr Sariar 2 D Source: The Study Team (2007) EE-1-1/2 ENVIRONMENTAL STUDY FOR IMPROVEMENT OF EXAMINATION FOR RURAL WATER SUPPLY AND THE PROPOSED PROJECT SEWAGE SYSTEMS IN RA 5-1 Environmental Examination for Cultural Properties (2/2) Nos.
    [Show full text]
  • Development Project Ideas Goris, Tegh, Gorhayk, Meghri, Vayk
    Ministry of Territorial Administration and Development of the Republic of Armenia DEVELOPMENT PROJECT IDEAS GORIS, TEGH, GORHAYK, MEGHRI, VAYK, JERMUK, ZARITAP, URTSADZOR, NOYEMBERYAN, KOGHB, AYRUM, SARAPAT, AMASIA, ASHOTSK, ARPI Expert Team Varazdat Karapetyan Artyom Grigoryan Artak Dadoyan Gagik Muradyan GIZ Coordinator Armen Keshishyan September 2016 List of Acronyms MTAD Ministry of Territorial Administration and Development ATDF Armenian Territorial Development Fund GIZ German Technical Cooperation LoGoPro GIZ Local Government Programme LSG Local Self-government (bodies) (FY)MDP Five-year Municipal Development Plan PACA Participatory Assessment of Competitive Advantages RDF «Regional Development Foundation» Company LED Local economic development 2 Contents List of Acronyms ........................................................................................................................ 2 Contents ..................................................................................................................................... 3 Structure of the Report .............................................................................................................. 5 Preamble ..................................................................................................................................... 7 Introduction ................................................................................................................................ 9 Approaches to Project Implementation ..................................................................................
    [Show full text]
  • Patient Satisfaction Survey Baseline Evaluation in Aragatsotn
    PATIENT SATISFACTION SURVEY BASELINE EVALUATION IN ARAGATSOTN, ARMAVIR, AND ARARAT MARZES 2008 DISCLAIMER This publication is made possible by the support of the United States Agency for International Development (USAID). It was prepared by the Primary Health Care Reform (PHCR) Project, Armenia. The author’s views expressed in this publication do not necessarily reflect the views of the USAID or the United States Government. Preface The Primary Healthcare Reform (PHCR) project is a nationwide five-year (2005-2010) program funded by the United States Agency for International Development (USAID) under a contract awarded to Emerging Markets Group, Ltd. (EMG) in September 2005. The project’s primary objective is the increased utilization of sustainable, high-quality primary healthcare services leading to the improved health of Armenian families. This objective is operationalized by supporting the Ministry of Health (MoH) to implement a package of six interventions that links policy reform with service delivery so that each informs the other generating synergistic effects. These six interventions address healthcare reforms and policy support (including renovation and equipping of facilities); open enrollment; family medicine; quality of care; healthcare finance; and public education, health promotion and disease prevention. “What impact are these interventions having?” is a question frequently asked but less frequently funded. Fortunately, provision was made in the PHCR project to address the “impact” question. PHCR developed a set of six tools to monitor progress and evaluate results. Three of these tools are facility-based and are designed to assess changes through a pre-test and post-test methodology at 164 primary healthcare facilities and their referral facilities.
    [Show full text]
  • Ra Shirak Marz
    RA SHIRAK MARZ 251 RA SHIRAK MARZ Marz center – Gyumri town Territories - Artik, Akhuryan, Ani, Amasia and Ashotsk Towns - Gyumri, Artik, Maralik RA Shirak marz is situated in the north-west of the republic. In the West it borders with Turkey, in the North it borders with Georgia, in the East – RA Lori marz and in the South – RA Aragatsotn marz. Territory 2681 square km. Territory share of the marz in the territory of RA 9 % Urban communities 3 Rural communities 116 Towns 3 Villages 128 Population number as of January 1, 2006 281.4 ths. persons including urban 171.4 ths. persons rural 110.0 ths. persons Share of urban population size 60.9 % Share of marz population size in RA population size, 2005 39.1 % Agricultural land 165737 ha including - arable land 84530 ha Being at the height of 1500-2000 m above sea level (52 villages of the marz are at the height of 1500-1700 m above sea level and 55 villages - 2000 m), the marz is the coldest region 0 of Armenia, where the air temperature sometimes reaches -46 C in winter. The main railway and automobile highway connecting Armenia with Georgia pass through the marz territory. The railway and motor-road networks of Armenia and Turkey are connected here. On the Akhuryan river frontier with Turkey the Akhuryan reservoir was built that is the biggest in the country by its volume of 526 mln. m3. Marzes of the Republic of Armenia in figures, 1998-2002 252 The leading branches of industry of RA Shirak marz are production of food, including beverages and production of other non-metal mineral products.
    [Show full text]
  • Patrick LORIN
    _______________ Patrick LORIN QUARTERLY REPORT July-September 2011 TABLE OF CONTENTS 1. COMMERCIAL ....................................................................................................................................... 5 QUARTERLY ACTIVITIES ................................................................................................................................ 6 DIAGRAM 1 ......................................................................................................................................................... 9 DIAGRAM 2 ......................................................................................................................................................... 9 DIAGRAM 3 ....................................................................................................................................................... 10 DIAGRAM 4 ....................................................................................................................................................... 10 2. OPERATION & MAINTENANCE ......................................................................................................... 11 2.1 WATER PRODUCTION ............................................................................................................................. 12 1.PRODUCED WATER QUANTITY AND POTABLE WATER LOSSES ......................................................... 13 WATER PRODUCTION & LOSSES TABLE-1, DIAGRAM-5 .........................................................................
    [Show full text]
  • Quarterly Report April - June 2016
    QUARTERLY REPORT APRIL - JUNE 2016 PREPARED BY MANAGEMENT CONTRACTOR TABLE OF CONTENT 1. COMMERCIAL DIRECTORATE .................. 4 2. OPERATIONAL DIRECTORATE ................. 8 3. WATER REMOVAL DIRECTORATE ........ 32 4. ADMINISTRATIVE & FINANCIAL DIRECTORATE ................................................ 38 5. INTERNAL CONTROL DIRECTORATE .... 43 6. HUMAN RESEOURCE DIRECTORATE .... 47 7. QUALITY, SAFETY & ENVIRONMENT DEPARTMENT ................................................. 50 8. PUBLIC RELATIONS DEPARTMENT ....... 53 9. INVESTMENT PROGRAMS COORDINATION DIRECTORATE ................ 55 10. INDICATORS ............................................. 72 11. APPENDIX ................................................ 83 COMMERCIAL DIRECTORATE 1.1 Billing and revenue ................................................................................................................................................... 5 1.2 Customers service center .......................................................................................................................................... 6 Installation of new high quality water meters is over. About 40 000 water meters ( about 32 000 resi- dent-customers) were installed. Research proves that the program is justified and old water meters must be replaced with “C” class water meters. Below is the result of installed new water meters in Abovyan, Hrazdan and Ashtarak towns. Table 1 Number of Average consumption Average consumption customers with old water meters with new water meters Hrazdan 2 423 6.6
    [Show full text]
  • Agriculture and Food Processing in Armenia
    SAMVEL AVETISYAN AGRICULTURE AND FOOD PROCESSING IN ARMENIA YEREVAN 2010 Dedicated to the memory of the author’s son, Sergey Avetisyan Approved for publication by the Scientifi c and Technical Council of the RA Ministry of Agriculture Peer Reviewers: Doctor of Economics, Prof. Ashot Bayadyan Candidate Doctor of Economics, Docent Sergey Meloyan Technical Editor: Doctor of Economics Hrachya Tspnetsyan Samvel S. Avetisyan Agriculture and Food Processing in Armenia – Limush Publishing House, Yerevan 2010 - 138 pages Photos courtesy CARD, Zaven Khachikyan, Hambardzum Hovhannisyan This book presents the current state and development opportunities of the Armenian agriculture. Special importance has been attached to the potential of agriculture, the agricultural reform process, accomplishments and problems. The author brings up particular facts in combination with historic data. Brief information is offered on leading agricultural and processing enterprises. The book can be a useful source for people interested in the agrarian sector of Armenia, specialists, and students. Publication of this book is made possible by the generous fi nancial support of the United States Department of Agriculture (USDA) and assistance of the “Center for Agribusiness and Rural Development” Foundation. The contents do not necessarily represent the views of USDA, the U.S. Government or “Center for Agribusiness and Rural Development” Foundation. INTRODUCTION Food and Agriculture sector is one of the most important industries in Armenia’s economy. The role of the agrarian sector has been critical from the perspectives of the country’s economic development, food safety, and overcoming rural poverty. It is remarkable that still prior to the collapse of the Soviet Union, Armenia made unprecedented steps towards agrarian reforms.
    [Show full text]
  • Genocide and Deportation of Azerbaijanis
    GENOCIDE AND DEPORTATION OF AZERBAIJANIS C O N T E N T S General information........................................................................................................................... 3 Resettlement of Armenians to Azerbaijani lands and its grave consequences ................................ 5 Resettlement of Armenians from Iran ........................................................................................ 5 Resettlement of Armenians from Turkey ................................................................................... 8 Massacre and deportation of Azerbaijanis at the beginning of the 20th century .......................... 10 The massacres of 1905-1906. ..................................................................................................... 10 General information ................................................................................................................... 10 Genocide of Moslem Turks through 1905-1906 in Karabagh ...................................................... 13 Genocide of 1918-1920 ............................................................................................................... 15 Genocide over Azerbaijani nation in March of 1918 ................................................................... 15 Massacres in Baku. March 1918................................................................................................. 20 Massacres in Erivan Province (1918-1920) ...............................................................................
    [Show full text]
  • Armenian Tourist Attraction
    Armenian Tourist Attractions: Rediscover Armenia Guide http://mapy.mk.cvut.cz/data/Armenie-Armenia/all/Rediscover%20Arme... rediscover armenia guide armenia > tourism > rediscover armenia guide about cilicia | feedback | chat | © REDISCOVERING ARMENIA An Archaeological/Touristic Gazetteer and Map Set for the Historical Monuments of Armenia Brady Kiesling July 1999 Yerevan This document is for the benefit of all persons interested in Armenia; no restriction is placed on duplication for personal or professional use. The author would appreciate acknowledgment of the source of any substantial quotations from this work. 1 von 71 13.01.2009 23:05 Armenian Tourist Attractions: Rediscover Armenia Guide http://mapy.mk.cvut.cz/data/Armenie-Armenia/all/Rediscover%20Arme... REDISCOVERING ARMENIA Author’s Preface Sources and Methods Armenian Terms Useful for Getting Lost With Note on Monasteries (Vank) Bibliography EXPLORING ARAGATSOTN MARZ South from Ashtarak (Maps A, D) The South Slopes of Aragats (Map A) Climbing Mt. Aragats (Map A) North and West Around Aragats (Maps A, B) West/South from Talin (Map B) North from Ashtarak (Map A) EXPLORING ARARAT MARZ West of Yerevan (Maps C, D) South from Yerevan (Map C) To Ancient Dvin (Map C) Khor Virap and Artaxiasata (Map C Vedi and Eastward (Map C, inset) East from Yeraskh (Map C inset) St. Karapet Monastery* (Map C inset) EXPLORING ARMAVIR MARZ Echmiatsin and Environs (Map D) The Northeast Corner (Map D) Metsamor and Environs (Map D) Sardarapat and Ancient Armavir (Map D) Southwestern Armavir (advance permission
    [Show full text]