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Kesinambungan Tema Tahun Tema Arti 2014 Accelerate Through Akselerasi usaha dengan melakukan pertumbuhan baik dari segi Sustainable Growth penambahan armada, rute dan pengembangan organisasi. Acceleration of business by growing both in terms of fleet, routes and organizational development. 2015 Building The Strength Selama 2015 Perusahaan telah mendatangkan 4 pesawat baru berjenis Airbus A320 dan mendapatkan inbreng 4 pesawat Boeing 737 classic dari Garuda Indonesia untuk mendukung ekspansi dengan menambah 13 rute baru, menambah 3 destinasi dalam route network dan menambah frekuensi pada rute-rute penerbangan berjadwal yang telah ada. Dengan adanya penambahan rute tersebut, maka jumlah rute yang dilayani 53 dan kota yang dilayani sebanyak 27 kota. Dari sisi frekuensi penerbangan, per Desember 2015 jumlahnya sebanyak 234 per hari. Untuk mendukung program ekspansi, Perusahaan juga telah melakukan penguatan branding dan value melalui bauran pemasaran yang efektif, termasuk penguatan brand yaitu Better Fly Citilink. Selain itu untuk meningkatkan kualitas pelayanan sejalan dengan meningkatnya kegiatan operasional maka Perusahaan menambah jumlah karyawannya sebanyak 185 orang menjadi 1.336 orang. Seluruh aspek saling tumbuh bersinergi menjadi kekuatan yang memberikan hasil positif sepanjang tahun 2015 ini. During 2015, the Company has phased in 4 new aircraft of Airbus A320 and got 4 Boeing 737 classic aircraft as Garuda Indonesia’s additional investment to support the expansion by adding 13 new routes, adding 3 destination in the route network and adding the frequencies on the current routes. By adding new routes, the total served routes are 53 and the served cities are 27. In terms of flight frequency, there were 234 flights per day on December 2015. To support the expansion program, the Company also has strengthened the branding and value through effective marketing mix, including strengthening the brand which is Better Fly Citilink. In order to improve the quality of service in line with the increase in the operational activities, the Company has increased the number of employees by 185 people became 1.336 people. All aspects grow togetherly become a strength that gives positive results throughout 2015. Daftar Isi TEMA PROFIL PERUSAHAAN 02 THEME 44 CORPORATE PROFILE ARTI TEMA 02 THE MEANING OF THEME Identitas Perusahaan 46 Corporate Identity KESINAMBUNGAN TEMA 03 THEME CONTINUITY Jaringan Rute Penerbangan Berjawdal 50 Scheduled Routes Network JEJAK LANGKAH 06 MILESTONES Rute-Rute Penerbangan Charter 52 Charter Routes Service KEUNGGULAN PERUSAHAAN 08 COMPETITIVE ADVANTAGE Struktur Organisasi 54 Organization Structure KILAS KINERJA 10 PERFORMANCE HIGHLIGHTS Visi, Misi dan Nilai Budaya Perusahaan 56 VIsion, Mission and Corporate Culture Ikhtisar Keuangan Profil Dewan Komisaris 12 Financial Highlights 58 The Board of Commissioners Profile Ikhtisar Operasional Profil Dewan Direksi 16 Operational Highlights 60 The Board of Directo’s Profile Informasi Saham dan Efek Lainya Struktur Group 18 Information of Shares and Other Securities 65 Corporate Group Structure Peristiwa Penting Penghargaan dan Sertifikasi 20 Significant Events 66 Awards and Certification LAPORAN DEWAN KOMISARIS DAN DIREKSI Kantor Cabang 26 THE BOARD OF COMMISSIONERS’ AND THE BOARD OF 68 Branch Office DIRECTORS’ REPORT ANALISIS DAN PEMBAHASAN MANAJEMEN Laporan Dewan Komisaris 70 MANAGEMENT DISCUSSION AND ANALYSIS 26 The Board of Commissioner’s Report Laporan Dewan Direksi Perekonomian Indonesia 36 The Board of Director’s Report 74 Indonesia’s Economy Surat Pernyataan Anggota Dewan Kondisi Industri Maskapai Penerbangan 34 Komisaris dan Direksi Tentang 76 Aviation Industry Overview Tanggung Jawab Atas Laporan Tahunan Statement of members of Board of Posisi Citilink dalam Industri Maskapai Penerbangan Commissioners and Board of Directors 80 Citilink Position in the Aviation Industry on the accountability for the 2015 Annual Report of PT Citilink Indonesia. Tinjauan Operasional 81 Operational Review Kinerja Segmen Usaha 84 Business Segment Performance Aspek Pemasaran 87 Marketing Aspects Tinjauan Keuangan 93 Financial Review Strategi Pengembangan Usaha 126 Business Development Strategy SUMBER DAYA MANUSIA TANGGUNG JAWAB SOSIAL PERUSAHAAN 130 HUMAN CAPITAL 224 CORPORATE SOCIAL RESPONSIBILITY Visi dan Misi CSR Identitas Perusahaan TATA KELOLA PERUSAHAAN 226 CSR Vision and Mission Corporate Identity 146 GOOD CORPORATE GOVERNANCE (GCG) Tanggung Jawab Sosial Perusahaan terkait Jaringan Rute Penerbangan Berjawdal Implementasi GCG dengan Lingkungan Hidup Scheduled Routes Network 228 150 GCG Implementation Corporate Social Responsibility For Environmental Rute-Rute Penerbangan Charter Rapat Umum Pemegang Saham Tanggung Jawab Sosial Perusahaan terkait Charter Routes Service 157 General Meeting of Shareholders 229 dengan Ketenagakerjaan, Kesehatan & Keselamatan Kerja Struktur Organisasi Dewan Komisaris Corporate Social Responsibility for Employment, Organization Structure 173 Board of Commissioners Health and Safety Visi, Misi dan Nilai Budaya Perusahaan Dewan Direksi Tanggung Jawab Sosial Perusahaan terkait dengan VIsion, Mission and Corporate Culture 185 Board of Directors 234 Pengembangan Sosial Kemasyarakatan Corporate Social Responsibility for Social and Profil Dewan Komisaris Sekretaris Perusahaan Community Development The Board of Commissioners Profile 199 Corporate Secretary Tanggung Jawab Sosial Perusahaan terkait dengan Profil Dewan Direksi Audit Internal Tanggung Jawab Kepada Konsumen The Board of Directo’s Profile 236 204 Internal Audit Corporate Social Responsibility for Consumer Issues Struktur Group Sistem Pengendalian Internal Corporate Group Structure Internal Control System 208 REFERENSI ANNUAL REPORT AWARD 240 ARA REFERENCES Penghargaan dan Sertifikasi Manajemen Resiko Awards and Certification 209 Risk Management LAPORAN KEUANGAN Kantor Cabang Perkara Hukum FINANCIAL STATEMENTS Branch Office 214 Legal Disputes Kode Etik 215 Code of Conduct Sistem Pelaporan Pelanggaran Perekonomian Indonesia 220 Whistle Blowing System Indonesia’s Economy Akses Informasi Kondisi Industri Maskapai Penerbangan 223 Information Disclosure Aviation Industry Overview Posisi Citilink dalam Industri Maskapai Penerbangan Citilink Position in the Aviation Industry Tinjauan Operasional Operational Review Kinerja Segmen Usaha Business Segment Performance Aspek Pemasaran Marketing Aspects Tinjauan Keuangan Financial Review Strategi Pengembangan Usaha Business Development Strategy 4 CITILINK LAPORAN TAHUNAN 2015 ANNUAL REPORT BUILDING THE STRENGTH 5 6 CITILINK LAPORAN TAHUNAN 2015 ANNUAL REPORT BUILDING THE STRENGTH 7 8 CITILINK LAPORAN TAHUNAN 2015 ANNUAL REPORT BUILDING THE STRENGTH 9 KILAS KINERJA PROFIL PERUSAHAAN ANALISIS DAN PEMBAHASAN MANAJEMEN Ikhtisar Keuangan Financial Highlights Dalam ribuan USD In thousand USD URAIAN 31/12/2015 31/12/2014 31/12/2013 31/12/2012 DESCRIPTION POSISI KEUANGAN FINANCIAL POSITION ASET ASSETS ASET LANCAR CURRENT ASSETS Kas dan setara kas 38.078 14.135 16.060 18.383 Cash and cash equivalents Piutang usaha 1.206 3.856 2.260 7.656 Trade accounts receivables Piutang lain-lain bersih 2.234 1.635 1.887 258 Other receivables - Net Persediaan 17 19 - - Inventories Uang muka dan biaya dibayar di muka 26.315 13.189 6.035 5.255 Advances and prepaid expenses Pajak dibayar di muka 13.628 1.438 764 483 Prepaid taxes Uang jaminan sewa charter 134 341 - - Charter Deposit Jumlah Aset Lancar 81.611 34.613 27.005 32.035 Total of Current Assets ASET TIDAK LANCAR NON CURRENT ASSETS Maintenance reserve fund and Dana perawatan pesawat dan uang jaminan 112.420 71.604 30.566 5.614 security deposits Uang muka pembelian pesawat 8.155 8.155 6.500 - Advances for purchase of aircraft Aset pajak tangguhan 17.541 20.979 15.856 722 Deferred tax assets Aset tetap - setelah dikurangi akumulasi Property and equipment – net of 36.871 30.962 25.043 34.232 penyusutan accumulated depreciation Beban tangguhan bersih - 88 781 227 Deferred charges-net Aset lain-lain bersih 802 385 304 313 Other assets – net Jumlah Aset Tidak Lancar 175.789 132.171 79.049 41.110 Total Non-Current Assets Jumlah Aset 257.400 166.785 106.055 73.144 Total Assets LIABILITAS DAN EKUITAS LIABILITIES AND EQUITY LIABILITAS JANGKA PENDEK CURRENT LIABILITIES Utang bank 5.518 - - - Loan from banks Utang usaha 24.752 24.106 20.741 13.756 Trade accounts payable Utang lain-lain 2.157 3.427 5.461 12.041 Other payables Utang pajak 14.961 1.515 1.111 127 Taxes payable Beban akrual 41.965 31.612 12.865 9.764 Accrued expenses Pendapatan diterima di muka 12.787 12.248 10.403 6.527 Unearned revenue Uang muka diterima 2.097 4.093 2.023 1.260 Advances received Liabilitas jangka panjang yang jatuh tempo Current maturities of long term 23.363 15.392 20.706 1.778 dalam satu tahun liabilities Jumlah Liabilitas Jangka Pendek 127.601 92.393 73.309 45.254 Total Current Liabilities LIABILITAS JANGKA PANJANG NON-CURRENT LIABILITIES Liabilitas jangka panjang – setelah dikurangi Non-current maturities of long 112.246 117.049 57.726 4.901 bagian yang jatuh tempo dalam satu tahun term liabilities Jumlah Liabilitas Jangka Panjang 112.246 117.049 57.726 4.901 Total Non Current Liabilities Jumlah Liabilitas 239.846 209.441 131.035 50.156 Total Liabilities 12 CITILINK LAPORAN TAHUNAN 2015 ANNUAL REPORT SUMBER DAYA MANUSIA TATA KELOLA PERUSAHAAN TANGGUNG JAWAB SOSIAL PERUSAHAAN Dalam USD ribuan Dalam USD ribuan > TOTAL ASET In thousand USD > TOTAL LIABILITAS In thousand USD TOTAL ASSETS TOTAL LIABILITIES 257,400 239,846 209,441 131,035 166,785 50,156