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Undocumented Migrants: Their Needs and Strategies for Accessing Health Care in Switzerland Country Report on People & Practi

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Undocumented Migrants: Their Needs and Strategies for Accessing Health Care in Switzerland Country Report on People & Practi Undocumented Migrants: their needs and strategies for accessing health care in Switzerland Country Report on People & Practices Chantal Wyssmüller, Denise Efionayi-Mäder On behalf of the International Centre for Migration Policy Development (ICMPD), Vienna, and the Swiss Federal Office for Public Health (FOPH), Bern Contract No 08.004771 © 2011 SFM SFM – Swiss Forum for Population and Migration Studies Fbg de l’hôpital 106 • CH-2000 Neuchâtel • Switzerland Tel.: +41 32 718 39 20 • Fax: +41 32 718 39 21 • [email protected] • www.migration-population.ch SFM is a partner of the Centre for the Understanding of Social Processes (MAPS) • www.unine.ch/maps Table of contents List of abbreviations 4 Glossary 6 Acknowledgements 7 1 Introduction 8 1.1 Health care in NowHereLand: a European comparative research project 8 1.2 The Swiss study 8 1.3 Structure of the present report 9 1.4 The Swiss context 9 1.5 Approach and methods: Switzerland 10 2 Undocumented migrants’ health needs and health-care access strategies 14 2.1 Profiles of undocumented migrants seeking health care 14 2.2 Health care needs 15 2.3 Perceptions of health 19 2.4 Perception of health care accessibility and access strategies 21 2.5 Final remarks 25 3 Health care provision for undocumented migrants in Switzerland: a survey 27 3.1 Overview of the services surveyed 27 3.2 Services integrated into public hospitals 28 3.3 NPO initiatives 33 3.4 (Semi-) governmental, health topic-specific or risk group-oriented services 48 3.5 Health care within the framework of emergency aid provision in other contexts 52 3.6 Final observations 53 4 Trends and conclusions 54 Bibliography 59 Annexes 60 Annex 1 - Presentation of the survey in German 60 Annex 2 – Swiss questionnaire (German version) 62 List of abbreviations AFK Ambulatorium für Folter- und Kriegsopfer AHBB Aidshilfe beider Basel AHS Aids-Hilfe Schweiz AIDS Acquired immunodeficiency syndrome APiS Aidsprävention im Sexgewerbe Cantons Aargau AG, Basel-Land BL, Basel-Stadt BS, Bern BE, Fribourg FR, 1 CHF Swiss Francs CHUV Centre Hospitalier Universitaire Vaudois CSI Centre de Santé Infirmier CSM Centre Santé Migrants DMC Département de médecine communautaire et de premier recours DG Sanco Directorate General for Health and Consumer Affairs EU European Union FdP Association Fleur de Pavé FG Federal Government FOM / BFM Federal Office for Migration / Bundesamt für Migration FOPH / BAG Federal Office of Public Health / Bundesamt für Gesundheit FPP Fonds de patients précarisés FTE Full time employee(s) GP General practitioner HEKS/EPER Hilfswerk evangelische Kirchen Schweiz/Entraide protestante suisse HIV Human immunodeficiency virus HPH Network of Health promoting Hospitals HUG Hôpitaux Universitaires de Genève ICMPD International Centre for Migration Policy Development LHI / KVG Law on Health Insurance / Krankenversicherungsgesetz M.A. Master of Arts MAS Master of Advanced Studies MdM Médecins du Monde MeBiF Medizinische Beratung für illegalisierte Frauen MFH Migrant Friendly Hospitals 1 Genève GE, Graubünden GR, Jura JU, Luzern LU, Neuchâtel NE, Sankt Gallen SG, Schaffhausen SH, Solothurn SO, Ticino TI, Valais VS, Vaud VD, Zürich ZH (only these cantons are mentioned in the text). 4 MsF Médecins sans Frontières NEE Nichteintretensentscheid: Application for asylum is dismissed as being invalid NGO Non-governmental organisation(s) NPO Non-profit organisation(s) PEL Association Point d’Eau Lausanne PMU Policlinique médicale universitaire PSM Programme Santé Migrations PTSD Post-traumatic stress disorder RSA Réseau de Soins Asile RSM Réseau Santé Migrations SFC / BV Swiss Federal Constitution / Bundesverfassung SFM Swiss Forum for Migration and Population Studies, University of Neuchâtel SPAZ Sans-Papiers Anlaufstelle Zürich SRC / SRK Swiss Red Cross / Schweizerisches Rotes Kreuz SRC ZH Zurich section of the Swiss Red Cross SVA Sozialversicherungsanstalt TB Tuberculosis UDM Undocumented migrant(s) UMSCO Unité mobile de soins communautaires UPV Unité des populations vulnérables USSI Ufficio del Sostegno Sociale e Inserimento VCT Voluntary Counselling and Testing WHO World Health Organisation 5 Glossary Annual excess (Jahresfranchise) When sickness incurs health costs, a person taking out mandatory health insurance has to pay, in addition to their monthly insurance premium, all fees up to the sum of their chosen annual excess (CHF 300 – 2500 (€ 230 – 1,925) for adults). Asylum application* An application made by a national of a third-party country or by a stateless person which can be interpreted, under the Geneva Convention, as a request for international protection by Switzerland or by an EU Member State. Asylum seeker National of a third-party country or stateless person who has – at some point - applied for asylum in Switzerland or in an EU Member State. Basic health care (medizinische Grundver- Based on the Federal Constitution of the Swiss sorgung) Confederation (Article 12) all persons are entitled to “assistance when in need”, including all “essential resources to lead a dignified human existence”. The Federal Tribunal in its jurisdiction refers to “basic medical care” (medizinische Grundversorgung). Experts confirm that the right to assistance also applies to non-emergency cases (see Bilger and Hollomey 2011, 16). Emergency aid (Nothilfe) Persons whose asylum application has been deemed inadmissible (see Nichteintretensentscheid) or has been rejected are entitled to emergency aid (Nothilfe) as specified in Article 12 of the Swiss Federal Constitution. The provision of such aid is regulated by cantonal law and may be requested from the canton which the asylum seeker has been assigned to. Nichteintretensentscheid (NEE) Dismissal of an asylum application ‘without entering into substance’; http://www.admin.ch/ch/e/rs/1/142.31.en.pdf Patient’s contribution (Selbstbehalt) Once an insured patient’s chosen annual excess (see above) has been reached, the health insurer pays ‘all’ subsequent treatment costs for the patient/client. The patient/client still, however, contributes to the cost of their treatment as they are obliged to pay the ‘patient’s contribution’ of 10% of treatment costs up to, and including, a maximum sum of CHF 700.00 (€ 540). Refugee* A national of a third-party country or a stateless person as defined in Article 1A of the Geneva Convention and, as such, authorised to reside in the territory of an EU Member State and to whom Article 12 (Exclusion) of directive 2004/83/EC does not apply. Rejected (or ‘refused’) asylum seeker Person whose asylum application has been rejected. For terms marked with * see EMN Glossary: http://emn.sarenet.es/Downloads/prepareShowFiles.do;jsessionid=1623A2E22F0D9111443EAE63036B8DEA?direc toryID=117 6 Acknowledgements We first of all offer our special thanks to all our interviewees and informants – professionals or undocumented migrants – who made this study possible. We also wish to thank Veronika Bilger and Christina Hollomey from ICMPD, and Serge Houmard from FOPH for their helpful feedback and excellent collaboration. We also thank Dave Brooks for his much-appreciated English language correction and coaching. 7 1 Introduction 1.1 Health care in NowHereLand: a European comparative research project An estimated 1 to 4% of the overall population of Europe are undocumented migrants (UDM) (see Bilger and Hollomey 2011 ; Clandestino-Project 2010 ; 2009), living in a “NowHereLand”, where they face potentially precarious and health-threatening living conditions. NowHereLand is a paradoxical place: inhabitants are officially invisible, yet remain part of social reality, and health care providers have to deal with them and with the conflicting demands of immigration control, of the basic human right for health care, and of the simple desire to help. Health care organisations and professionals face a dilemma: if they provide care, they may, under some circumstances, be contravening legal and financial regulations, if they do not provide care they are violating the Hippocratic Oath, human rights and excluding the most vulnerable2. Furthermore, the issue of legal status confronts UDM with their own dilemma, as demanding access to health care may threaten their position by rendering them visible to ‘the system’ and leading to imprisonment and/or deportation. This paradox cannot be resolved on the level of practice alone, but has to be worked out by diverse actors and organisations, particularly those operating on the policy level. Non- governmental organisations (NGO), for example, play an important role in assuming the management of health care provision by providing resources and bridging the gaps between policy frameworks and people’s needs. The project Health Care in NowHereLand (hereinafter referred to as the NowHereLand-Project), financed by the European Commission (DG Sanco), aims to create a knowledge base to make possible the provision, exchange and development of good practices in health care services for UDM by: • Delineating the landscape of the legal and financial frameworks on a national level in the EU 27 within which health care services/providers act (Policy-Module) • Gaining an overview of UDM’s needs and of the strategies they apply in order to secure access to health care services, compiling experiences from NGO and other advocacy groups drawn from their work with undocumented migrants (from a European- to a local level) (People-Module) • Surveying existing practices of health services in the EU on regional and local levels and collecting data in a database.3 Identifying
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