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Join Us on Our Journey Toward the Sustainable Society Contents ANNUAL REPORT 2016/2017 >> Join us on our journey toward the sustainable society Contents The year in brief 1 Administration Report 55 This is Nobina 2 Consolidated financial statements 67 Nobina’s markets 4 Income statement 67 Statement from the CEO 6 Statement of comprehensive income 67 Balance sheet 68 Forces driving growth 8 Statement of changes in equity 70 Strategy 12 Cash flow statement 71 Business model 14 Parent Company financial statements 72 Financial targets and sustainability targets 17 Income statement 72 Sustainable value creation 20 Statement of comprehensive income 72 Stakeholder dialogues 21 Balance sheet 73 Economic value creation 24 Statement of changes in equity 74 Value creation through innovation 26 Cash flow statement 75 Environmental value creation 28 Notes 76 Social value creation 31 Signatures of the Board of Directors 105 Governance of the Auditor’s report 106 sustainability agenda 36 Multi-year overview 109 GRI index 38 Information on performance measures 110 The share 40 Glossary 112 Nobina as an investment 42 Annual General Meeting 113 Corporate Governance Report 43 Board of Directors 46 Group management 48 SECTIONSECTION The year in brief • Net sales amounted to SEK 8,858 million, an increase by 6.5 per cent • Operating profit amounted to SEK 494 million, an increase of 19 per cent compared with adjusted earnings in the preceding year • Earnings before tax amounted to SEK 355 million (2) • Profit after tax amounted to SEK 518 million (4) • Earnings per share amounted to SEK 5.86 (0.04) • Proposed dividend of SEK 3.10 (2.60) Key ratios 2015/2016 2015/2016 before IPO after IPO +6.5% SEK million 2016/2017 costs costs Net sales 8,858 8,317 8,317 sales growth Operating profit (EBIT) 494 462 258 Profit before tax (EBT) 355 299 2 Profit for the year 518 301 4 Cash flow for the year 114 266 234 Equity/assets ratio, % 17.9 3.9 14.5 Shareholders’ equity 1,421 298 1,110 Net debt 3,753 4,572 4,022 Average number of employees 12,495 11,747 11,747 Significant events Another strong year Focus on innovation We can look back on another As market leader, we are helping successful year. In 2016/2017, to shape future public transport new records were set for sales systems. One example is the and results and the Board of launch of supplementary prod- Directors proposes an increase ucts for all buses, products that in our dividend by 19 per cent. attract more people to travel by public transport and that increase customer satisfaction. Read more on pages 26–27. Increasing digitisation The Green Journey Accelerating developments in Our Green Journey concept technology and digitisation creates a better situation for affect both the design of public both our passengers and the transport vehicles and traffic environment. In 2016/2017 planning and traffic manage- alone, 24 per cent of our driv- ment. Read more on pages 8–9. ers completed Green Journey training. Read more on pages 28, 30 and 34–35. NOBINA ANNUAL REPORT 2016/2017 1 THIS IS NOBINA Nobina is the Nordic region’s largest and most experienced public transport company with a focus on bus transport. Our expertise in prospecting, tendering and active management of public trans- port contracts, in combination with long-term delivery quality, make us the industry leader in terms of profitability, development and initiatives promoting a healthier industry. We ensure that about one million people arrive at work, school or other activities every day by delivering contracted public transport services in Sweden, Denmark, Norway and Finland. In addition, we offer inter regional transport services under the Swebus brand in the Swedish market. Our success creates a better society in the form of increased mobility, reduced environmental impact and lower cost to society. Our vision Our strengths Everyone wants to Ensure profitable contracts travel with us Delivery in line with contract terms and agreed supplementary services Our business concept Optimising the fleet of vehicles Simplify everyday travelling Minimising risks Bus transport for tomorrow is created by committed employees who feel that their efforts make a difference. Our ambition to increase the use of public transport will be achieved together with our clients and partners, by creating the best possible customer value. We can then live up to our business concept: Simplify everyday travelling. Nobina’s values Our operations are built on trust and individual communication, between passengers and the bus driver, in the workshop and in contract negotiations. Our daily actions should be characterised by respect and courtesy, clear communication, responsiveness and tolerance. Five common values clarify our attitude to our operating environment and to each other. Our customers’ needs are We foster solid leadership We care our reason for being We have defined requirements for our manag- We take an active responsibility for the environ- We are sensitive to the needs of our customers ers and employees. We put the interests of our ment and society. We promote health and per- and show customers courtesy and respect. We clients and the company ahead of our own. sonal development. We are committed and care keep our promises, develop affordable solutions about each other, our customers and the world and make life easier for our customers. We respect each other around us. We safeguard the equal value of all human In all we do, we strive to develop beings and treat each other with courtesy We achieve targets and deliver results. We and respect. Together, we create a secure and are resource-efficient and deliver at least the creative working climate. promised quality. We work using management by objectives and systematic follow-up. 2 NOBINA ANNUAL REPORT 2016/2017 THIS ISSECTION NOBINA Sweden 6,332 71% SEK million net sales share of Nobina’s net sales Denmark 535 6% SEK million net sales share of Nobina’s net sales Norway 974 11% SEK million net sales share of Nobina’s net sales Finland 1,044 12% SEK million net sales share of Nobina’s net sales The route to a more sustainable and mobile society Nobina works to create safe, convenient and environmentally-friendly journeys that contribute to both an increase in mobility for our passengers and a better work environment for our drivers. Later in the report, we write more about some of the initiatives we worked with over the past year to achieve this. The safe journey The smart journey The green journey >> page 10 >> page 18 >> page 34 NOBINA ANNUAL REPORT 2016/2017 3 NOBINA’S MARKETS With a market presence in the form of about 100 contracts Sales in the market for public bus transport services with public transport authorities, spread over 30 traffic are estimated at SEK 45 billion, with regional areas in four countries, Nobina is the Nordic region’s leading traffic accounting for almost 90 per cent of this figure. In all of the Nordic markets, an average public transport company with a focus on bus transport. of half of the cost of the regional public transport Our bus fleet comprises approximately 3,600 buses and authority is financed through the budgets of about 307 million passengers board our buses every year. regional public administrations. The other half is directly from passengers through ticket revenues. Nobina operates in the market for regional bus services in the Nordics and interregional express Sweden Denmark Total value of market, SEK 21 billion 8 billion Summary Traffic start-ups in Södertälje and Kallhäll; Norrtälje extended Contract in Randers extended by two years. of 2016/2017 by two years. Several positive results for quality bonus. Award for passenger satisfaction in Copenhagen. Contracts won in Skåne and Västernorrland, as well as new Greater efficiency in operations. bus-for-rail contracts. Increased pace of development, with such factors as electric buses, greater use of app tickets and mobile services. Focus on travel of the future. Market Regional traffic contracts differ considerably both in terms The market for regional traffic is divided into five regions, characteristics of the responsibilities and commercial terms and conditions. with six clients, and is developing in a positive direction in There is an increasing trend toward tender processes that terms of contract terms, incentives and monthly indexing. Market include quality evaluation and contracts with an incentive The trend is moving toward contracts based on an increase element. in passenger numbers. Market growth/ Mature market demonstrating low but stable growth. Mature market demonstrating low but stable growth. market maturity Market share 29% 5% Market position We are Sweden’s largest public transport company with a Challenger position. We currently operate regional traffic market share of about 29 per cent and represented in some in seven contracts for two clients in total. Our position is one hundred locations. The largest clients are in SL, Väst- particularly strong in Copenhagen. trafik and Skånetrafiken. We are the market leader in express bus services with almost 50 per cent of journeys in Sweden via an extensive line network, airport bus services and partnerships. Contract value/ 64 contracts/8.8 years on average 7 contracts/6.6 years on average duration Nobina Main Arriva (UK), Keolis (Fra), Nettbuss (Nor), Transdev (Fra). Arriva (UK), Keolis (Fra), Tide (Nor), Umove (Den). competitors Swebus’s main competitor is Nettbuss Express. Focus on Public transport expansion remains a priority. The develop- Sustainability investments are mainly being made in sustainability ment includes a greater focus on green fuels and partner- Copenhagen, and include plans to build a light-rail system ships to create an infrastructure in expanding cities to to facilitate travel in the city. The focus on flexible mobility contribute to increased mobility.
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