Csr Chapter Extract 2020 Universal Registration Document Corporate 3
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CSR CHAPTER EXTRACT 2020 UNIVERSAL REGISTRATION DOCUMENT CORPORATE 3. SOCIAL RESPONSIBILITY 1. / CSR STRATEGY AND ORGANISATION 62 4. / EMPLOYEE SKILLS DEVELOPMENT, WORKPLACE 1.1. Icade’s CSR goals 62 WELL-BEING AND DIVERSITY 97 1.2. CSR governance and management 66 4.1. Developing employee skills, agility and engagement 97 1.3. An approach in tune with stakeholders 67 4.2. Improving the quality of working life and promoting 1.4. Commitment to sustainable fnance 68 employee well-being 100 1.5. 2020 CSR key fgures 69 4.3. Promoting diversity in all its forms 102 1.6. External evaluation of Icade’s ESG performance 70 1.7. 2020 highlights 71 5. / CSR COMMITMENTS FOR 2019-2022 AND PROGRESS MADE IN 2020 104 2. / LOW-CARBON TRANSITION AND PRESERVATION OF RESOURCES 72 6. / SUMMARY TABLES AND CSR INDICATORS 108 2.1. Speeding up the transition to a 1.5°C pathway 72 6.1. Icade’s carbon footprint 108 2.2. Preserving biodiversity and promoting nature in cities 80 6.2. Tables of environmental indicators of the Offce 2.3. Integrating the principles of a circular economy Property Investment Division – EPRA format 109 into products and services 82 6.3. Tables of environmental indicators for the Corporate 2.4. Integrating the best certifcation and labelling standards 84 scope – EPRA format 112 2.5. Developing sustainable mobility solutions 86 6.4. Tables of environmental indicators of the Healthcare Property Investment Division – EPRA format 113 3. / OCCUPANTS’ WELL-BEING, SUPPORT FOR NEW 6.5. Classifed Facilities for Environmental Protection 114 HABITS AND LIFESTYLES AND A STRONG LOCAL 6.6. Table of HR indicators 115 FOOTPRINT 87 / CSR RISKS AND OPPORTUNITIES AND RELATED 3.1. Contributing to territorial cohesion and inclusion 87 7. 3.2. Imagining the city of tomorrow with our stakeholders 89 PERFORMANCE INDICATORS 118 3.3. Improving occupants’ well-being and enhancing / SUMMARY OF REPORTING SCOPES AND METHODS 122 customer relations 90 8. 3.4. Supporting the CSR efforts of customers 93 9. / NON-FINANCIAL PERFORMANCE STATEMENT, 3.5 Reinforcing our responsible procurement policy GLOBAL REPORTING INITIATIVE AND EPRA and supplier relationships 94 CORRESPONDENCE TABLES 127 3.6. Ensuring business ethics 95 10. / INDEPENDENT THIRD-PARTY BODY REPORT ON THE NON-FINANCIAL PERFORMANCE STATEMENT 131 ICADE 2020 UNIVERSAL REGISTRATION DOCUMENT 61 COrpORATE SOciAL REspONsibiLitY CSR strategy and organisation 1. CSR strategy and organisation 1.1. Icade’s CSR goals 1.1.1. CSR goals in line with Icade’s Purpose with its Purpose. The Plan includes ambitious CSR commitments focused on three key areas: Icade’s Purpose – approved by the General Meeting with over 99% of the votes on April 24, 2020 and included in the preamble of the □ ramping up low-carbon transition and preserving resources; Company’s Articles of Association – has made CSR issues central to □ developing solutions that include new habits and lifestyles and how it does business: promote the well-being of occupants in partnership with local authorities and communities; 3 Designing, Building, Managing and Investing in cities, neighbourhoods and buildings that are innovative, diverse, □ promoting employee skills development, workplace well-being inclusive and connected with a reduced carbon footprint. and diversity. Desirable places to live and work. These three key areas have been broken down into five key issues: This is our ambition. This is our goal. □ impact of climate change and low-carbon transition; This is our Purpose. □ scarcity of resources and the circular economy; As a committed and socially responsible player, Icade strives to □ preservation of biodiversity; accomplish these goals each day through its strategic choices and the □ territorial cohesion and inclusion; implementation of a CSR policy that creates value for all its stakeholders. This is in line with UN Sustainable Development Goal 11, namely “Make □ engagement, agility and collaboration. cities and human settlements inclusive, safe, resilient and sustainable”. These key areas and CSR commitments are the product of the materiality Icade has produced a Strategic Plan for the period 2019–2022 in keeping assessment described below. 1.1.2. Materiality assessments as a tool for prioritising Icade’s CSR issues The materiality assessment conducted when drafting the 2019–2022 Strategic Plan identified and prioritised the most relevant CSR issues in terms of Icade’s business, overall strategy and stakeholders’ expectations. It relied on a number of in-depth studies and a collaborative approach involving the Company’s employees and external stakeholders. The methodology used is described below: OUTSIDER’S PERSPECTIVE INTERNAL PERSPECTIVE Analysis of Contribution to UN Analysis of external data CSR risks and opportunities Sustainable Development Goals IDENTIFICATION AND INITIAL PRIORITISATION OF KEY ISSUES CSR Advisory Committee: Employee Executive gathering external stakeholders survey Committee FINAL PRIORITISATION OF KEY ISSUES 62 COrpORATE SOciAL REspONsibiLitY CSR strategy and organisation Three in-depth studies identified and prioritised the issues: 1.1.3. Analysis of external data 1.1.4. Analysis of CSR risks and opportunities Icade analysed thousands of data points from publications produced by Icade considers CSR as a tool for improving risk management and its competitors and stakeholders, changes to the regulatory framework, as a source of opportunity and value creation. Icade’s CSR and Risk latest trends and social media by way of data analytics software. Management teams together conducted an in-depth review of the risks Conducted with Utopies, a sustainable development consulting firm, and opportunities related to the Company’s environmental, social and this analysis identified 95 CSR issues and provided an overall view of societal aspects. Close to sixty CSR risks were identified and grouped major market trends and emerging CSR issues for real estate companies into ten categories. comparable to Icade. The diagram below outlines Icade’s main CSR risks and opportunities: 3 ENVIRONMENT PRINCIPAL RISK AREAS: Principal risks: ● obsolescence and deterioration of the assets; ● Impact of climate change and low-carbon ● business interruption events and projects postponed; transition. ● higher natural resource and energy prices. ● Preservation of resources: biodiversity and the circular economy. Principal opportunities: ● Compliance with environmental ● increased appeal and value of the assets; regulations. ● better control of operations; ● increased market shares and improved brand image. SOCIETAL PRINCIPAL RISK AREAS: Principal risks: ● legal claims against Icade; ● Innovation and adaptation ● deterioration in stakeholder relationships; to customers’ needs. ● assets becoming less attractive; ● Customer satisfaction. ● damage to brand image and brand value; ● missed opportunities. ● Consideration of the needs of local communities. Principal opportunities: ● Responsible procurement and compliance ● increased appeal and value of the assets; with health and safety regulations. ● improved stakeholder relationships; ● ● Business ethics, data protection better operational control; and security. ● increased market shares; ● increased occupancy rates. SOCIAL PRINCIPAL RISK AREAS: Principal risks: ● legal claims against Icade; ● Skills development and career planning. ● deterioration in employee relations; ● Quality of working life, well-being ● lower productivity and loss of competitiveness. and diversity. Principal opportunities: ● transparent, trust-based relationships with employees; ● improved brand image and employer brand; ● improved productivity. The consequences of the health and economic crisis related to the The control measures and performance indicators for CSR risks are more Covid-19 pandemic confirm the relevance of Icade’s analysis with fully explained in section 7 “CSR risks and opportunities and related respect to the risks associated with ongoing environmental and societal performance indicators”. transformations. ICADE 2020 UNIVERSAL REGISTRATION DOCUMENT 63 COrpORATE SOciAL REspONsibiLitY CSR strategy and organisation 1.1.5. Icade’s contribution to the UN Sustainable Development Goals Icade’s CSR issues were also prioritised by analysing the 17 UN Sustainable Development Goals (SDGs). Icade identified eight priority goals and five significant goals in connection with its business. Sustainable Development Goal 11 “Sustainable cities and communities” is particularly relevant to Icade’s divisions and business activities. CONTRIBUTION TO THE UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS 1 Priority goals 17 2 3 - Good health 7 - Affordable 16 and well-being and clean energy 1 17 3 2 16 - Decent work - Industry innovation 3 8 9 15 3 and economic growth and infrastructure 15 4 - Sustainable cities - Responsible 4 11 12 and communities consumption and production 14 8 priority goals 14 for which Icade wants 5 5 to position itself as a 13 - Climate action 15 - Life on land 13 leader 13 6 12 6 Significant goals 7 6 - Clean water 12 5 - Gender equality 11 and sanitation 8 10 7 9 16 - Peace, justice 11 10 - Reduced inequalities and strong institutions 8 10 9 17 - Partnerships for the goals 5 significant goals for which Icade is committed Icade’s comprehensive analysis of SDGs is further detailed in the This threefold analysis of CSR risks and opportunities, SDGs and document “Icade’s contribution to the UN Sustainable Development external data resulted in a ranking of CSR issues and the identification Goals” available on the Company’s