MISSION It is the mission of Parkview Medical Center to provide quality healthcare services and education to improve the health of the people we serve.

VISION Our vision is to provide healthcare experiences that exceed the expectations of our customers through: • Patient Care • Service • Value The Community Benefit • Clinical Outcomes Report is published by • Education Parkview Medical Center. This information is VALUES intended to inform and Our work values will be governed by Parkview’s core values of: educate about subjects • Integrity and Honesty 400 West 16th Street pertinent to health and • Accountability Pueblo, CO 81003 will be published on an • Continuous Improvement 719.584.4000 annual basis. • Customer Focus • Respect for Individuals • Teamwork proceeds to benefit • Leadership at All Levels • Stewardship COMMUNITY BENEFIT REPORT 3 CARING FOR YOU

THE FACTS: Locally-owned & governed

Largest employer PATIENTS SERVED: in Pueblo (over 2,600 Serving Pueblo employees) - annual Serving 370,000 County and payroll of $157.9 lives throughout 15,637 Admissions 14 surrounding million Southeastern counties Colorado 136,512 Outpatient visits 4,263 Inpatient surgeries

10,717 Outpatient surgeries

86,922 ER visits , TOTAL

THE TEAM: Parkview has a committed team of over 2,600 employees, of which 1,180 have been employed 5 years or more. + + + + + + + + + YEARS YEARS YEARS YEARS YEARS YEARS YEARS YEARS YEARS          EMPLOYEES EMPLOYEES EMPLOYEES EMPLOYEES EMPLOYEES EMPLOYEES EMPLOYEES EMPLOYEES EMPLOYEE

VOLUNTEERS BOARDS LEADERSHIP NONCLINICAL CLINICAL NURSES MEDICAL 150 volunteers Parkview Boards 63 directors/VPs SUPPORT SUPPORT 769 nurses 372 physicians, worked over included 764 employees 1,100 employees along with 20,000 hours 50 volunteer residents, community fellows, PAs & members NPs Parkview’s incredible journey continues Since it all began in 1923, Parkview Medical Center has provided millions of dollars in charity Community Services care to our community and in fiscal 2015 this Health Education great work continued. Our slogan “Caring for $„ , „„ You” appropriately applied to fiscal 2015 as Community-based clinical services Parkview experienced significant growth in $, $† „,‚ nearly all service lines. Parkview remains one of only two large Health community that continue to operate $, Professionals independently in Colorado. Parkview’s success Education continues to be directly attributed to an outstanding local governing board. This board is committed to Parkview and our board members define themselves as Pueblo citizens first and Parkview board members second. Being $, Healthcare-related independent and not being part of a larger Scholarships system allows the Board the ability to prioritize Parkview Medical Center key decisions and commit resources based $, ­­ 100% on the needs of our community. Health Academy, Pueblo African Investment in our community goes well beyond American Concern Organization the millions in charity care provided every year. (PAACO) and Pueblo Hispanic Education Foundation Parkview continues to bring state-of-the-art $ ­,€­ technology to our community, including the Parkview Foundation region’s first da Vinci XI surgical assist robot, only $€‚,ƒ the second of its kind in Colorado. Additional technology firsts include clean air orthopedic surgical suites, and the regions only surgical Cash and In-kind “hybrid suite” with integrated CAT scan Contributions capability. Supported 57 organizations, More important than our technology is our including contributions to investment in our people. As the region’s largest nursing programs $ ,­€, employer, with more than 2,600 outstanding individuals, Parkview continued it strategic growth in fiscal 2015. Parkview’s Internal Unreimbursed Charity Medicine , started in 2011, graduated Care/Medicaid its first full class of 9 physicians this past year and 7 of these doctors will be staying in Pueblo to provide care. In reviewing this report, one can see how important Pueblo is to Parkview but also how important Parkview is for Pueblo. On behalf of the outstanding employees and volunteers of Parkview, we thank you for Total choosing Parkview and look forward to serving Community our great community in the years ahead. Sincerely, Benefits $, , 

Michael T. Baxter President/Chief Executive Officer CARING FOR YOU THROUGH EDUCATION 1st full graduating class Residents & Hospice/ Fellow The Graduate Medical Education Department at Parkview was developed with the expectation of producing highly qualified physicians, with the hope of retaining a portion of those physicians to stay Parkview Foundation in our community or the surrounding areas. The end of the 2014-2015 academic year produced the first full SCHOLARSHIPS graduating class of Internal Medicine Residents since 19 scholarships awarded the inception of the program in 2012, as well as our first graduating Hospice/Palliative Care Fellow. totaling $41,675 These scholarships are awarded to Parkview 7 graduates retained employees and students in the community It is with great pride and pleasure that we were able pursuing degrees in nursing and acute to retain 7 of the 9 graduates to become established medical fields. physicians in our community. Minds of Steel Our future In February, the Parkview “Minds of Steel” team, made up of physicians from Parkview’s residency program, looks bright: competed in the statewide medical trivia competition The Internal Medicine Residency Program begins the academic year with 12 new residents and 6 new fellows (3 and 3 pulmonary/crititcal care fellows) who are all eager to learn.

The School To Employment Program will continue to create and collaborate for an engaging environment for students. This year, 12 new students were added to rotation for a total of 27 in Denver. The team defeated teams representing students. Denver hospitals, including University of Colorado and St. Joseph’s, earning a spot in the international Parkview Foundation championship competition held at the ACP national Scholarships are an meeting in Boston. The team not only represented investment to ensure we Pueblo, but all of Colorado as they took on 40 teams have optimal healthcare in from around the world, featuring the brightest Pueblo for generations to residents, as they competed for the Osler Cup. come. To learn about these scholarships, go to To learn more about the resident program, go to www.parkviewmc.org. www.parkviewmc.org or call Teresa Braden, DO at 719.584.4706. Colorado STEM Initiative brought Governor Hickenlooper to Parkview “STEP is the concrete in my ‘foundation’ for the future. I am yet to to speak with current and past attain a specific direction that I want to head, but from this program I STEP Students about the program. know at least that I am headed in the right direction.” Austin Johnson, Rye High School

School to Employment Program (STEP) • 27 students participated • 198 students have completed program STEP is a collaboration between Parkview and Pueblo School District 70 high schools to generate quality academic and employment training opportunities, which direct students toward future healthcare careers.

Partners in Education (P.I.E.) 300 high school students reached during special event - “The Road to Your Championship Career, ” Pueblo Youth Future Fair, CSU-Pueblo P.I.E. is a partnership between Pueblo area businesses, non-profit agencies and school leaders who meet monthly during the school year to plan events such as Pueblo Youth Future Fair, Character Education Celebrations and other activities that support students in our community.

Job Shadow/Student Outreach 8 students shadowed Parkview supports a job shadowing experience for students interested in exploring careers in healthcare. Students who are 18 years of age or older must be enrolled in an accredited college/university or other medical training class to shadow the medical center staff.

Pueblo City Schools Health Academy Program • 39 sophomores attended seminars/11 seniors completed • • 40-hour internship - Health Academy is a 4-year program preparing high school students for the academic rigor of a degree or technical certificate program in healthcare. - Students observe at Parkview during their sophomore and senior years.

To learn more about any of these programs, go to www.parkviewmc.org/community-education or call 719.584.4878. Parkview MOBILE NURSES Stayin’ alive... Promoting Hands-Only CPR 35 interactive demonstrations teaching and Heart Health bystander CPR -Parkview Mobile Nurses performed to the tune “Stayin’ Alive” at assemblies in schools, businesses and at community events intending to prove just how easy CPR can be. Educated over 6,275 people Rave Reviews... “We truly appreciate teaming up with the Parkview Mobile Nurses to promote heart health and hands-only CPR. You ladies are awesome and are doing an incredible job.” - Janeen McDonald, AHA Vice President of Youth Market “The assembly was awesome! Parkview Mobile The Parkview Mobile Nurses partnered with Nurses did a great job! The students are still talking about how cool the assembly was.” the American Heart Association and the - Highland Park Elementary School American College of Cardiology/CardioSmart to educate Pueblo and surrounding communities on bystander CPR and heart health. The tempo Parkview MOBILE NURSES to “Stayin’ Alive” almost perfectly matches the educated our community throughout recommended rate for performing hands-only the rest of the year conducting... CPR — 100 chest compressions per minute with no mouth-to-mouth resuscitation necessary. 280 health events Along with the demonstrations, the Mobile Nurses incorporated educational tips on heart 2,590 blood pressure checks disease prevention through proper nutrition, exercise, not smoking, and hydration. The 413 bone density screenings presentations were lively and interactive creating a memorable experience in hopes that 532 cholesterol screenings in an emergency, people would recall two simple steps - call 911 and push hard and fast 2,670 flu vaccines in the middle of a person’s chest, to the disco beat of “Stayin’ Alive”. A slightly different { { technique is recommended for children. “Over 700,000 Americans experience heart CALL   attacks outside a every year, and PUSH HARD AND almost 90 percent die,” said Dr. Gordon FAST ON THE CENTER Tomaselli, the President of the American Heart OF THE CHEST Association. AH, AH, AH, AH, STAYIN’ Studies have shown that hands-only CPR can ALIVE FOR MORE INFORMATION be as effective as conventional CPR, which go to combines mouth-to-mouth resuscitation with www.parkviewmc.org/cpr compressions. Both types can double or even or call Parkview Mobile triple survival rates if CPR begins in the first Nurses 719.584.7319 few minutes after a heart attack. CARING FOR YOU Physician Recruiting Parkview remains dedicated in actively THROUGH INVESTMENT recruiting physicians to meet the needs of the community. We acquired the da Vinci Xi robotic surgical system to The recruiting department hosted partner the latest state-of-the-art technology with 76 physician and physician-extender Parkview’s talented group of surgeon’s, providing patients (PA or NP) community site visits. with less invasive surgical options and faster recovery. • Nine physician extender positions Parkview became the first Colorado hospital to join the U.S. were filled in primary care and Army Partnership for Youth Success (PaYS) program, specialty care. designed to prepare, train and connect Soldiers to future • Eleven physicians relocated to employers. The PaYS program will provide Parkview a pool Pueblo during the year and have of highly skilled, motivated and professional candidates to initiated practice. consider for personnel needs. • Five additional physicians have signed agreements and will be joining Parkview debuted a new convenient location for Parkview the community in the near future. Medical Group’s Orthopedic Surgeons, as well as an Newly recruited physicians: additional outpatient rehabilitation center at ParkWest Dr. Eric Elliott Medical Complex. The location allows for the two offices to Dr. Kristen Scaff be across the hall from one another, providing patients with Internal Medicine (Residency the ease of seeing their surgeon and physical therapist. Faculty/Inpatient Service) Dr. Brita Krabacher Nothing is more precious than a new born bundle of joy. Dr. Michelle Kowalis Parkview invested in Cuddles Infant Protection System to Internal Medicine Outpatient ensure we are providing the highest quality infant Dr. Neil Banga protection for your families newest addition. General Surgery Dr. Svetlana Naymark Parkview now offers the most advanced surgical suites in OB/Gyn the region. We have invested in clean air orthopedic surgical suites, as well as a hybrid suite with integrated CAT Dr. David Feuer Scan capability, in order to protect our patients from surgical Vascular Surgery infections. Dr. Henrique Fernandez Dr. William Murchison Upon discharge from the hospital 30-35% of patients do not Gastroenterology have their prescriptions filled, which increased the Dr. David Rex Abbott likelihood they will be readmitted to the hospital. In an Radiology effort to increase the number of patients filling Dr. Jennifer Fitzpatrick prescriptions, as well as decreasing readmissions to Orthopedic Surgery Parkview, we opened a retail pharmacy and created a Meds-to-Beds program to ensure our patients are going Looking forward, five additional newly home with the medication they need. recruited physicians will soon be providing much needed physician coverage for: The Breast Health Navigator Program was implemented to help women and their families overcome the barriers Internal Medicine (Outpatient) placed on women seeking treatment for breast cancer. Internal Medicine (Residency Parkview began assisting patients and families understand Faculty/Inpatient Service) the diagnosis and connect with available community Vascular Surgery resources, while helping before, during and after breast Go to www.parkviewmc.org for a cancer treatment. complete list of physicians, with their contact information. December 2014: Holidaze at Dillards Members Only Event {104 attendees} • Members learned how to Total # of care for their spirit during attendees = 760 the holiday season. They enjoyed a special day of Approximate # shopping with friends, of new members refreshments, soothing hand massages and = 190 winning prizes. January 2015: Day of Dance {135 attendees} • Hoops & Heart Health! Friends and family learned Hands-Only CPR, received heart healthy living tips while supporting CSU-Pueblo Events held in 2014-2015 women’s and men’s basketball teams. July 2014: Passport to Good March 2015: Punctuate Your Health – Digestive Health – Italy {42 attendees} Health {61 attendees} • A Passport to Your • Free seminar presented by Paula Dionisio, MD, Nervous System: Parkview Medical Group - Gastroenterology at diagnosis, risk factors and the Rawlings Library. Attendees received treatment options digestive health education, snacks and presented by Dr. Richard “Connecting with Friends” interactive segment. Salazar, MD. June 2015: Punctuate Your Health – Move, October 2014: Orthopedic Health {24 attendees} Fall Signature Event • Attendees visited the Spirit of Women booth at {350 attendees} the HARP Farmer’s Market where they were • Good Health Looks Good able to learn about orthopedic health. “Ask a on Everyone – Little Black Doc” was provided by Robert Thomas, MD and Dress Event included low impact exercises were demonstrated by a appetizers, vendor physical therapist and student intern. Attendees exposition, keynote walked away with an orthopedic health fact speaker/breast cancer sheet, gift and were able to register for a survivor Dr. Sheri Prentis giveaway. and survivor fashion show by Susan G. Komen SE Colorado & Dillard’s. Explore Spirit of Women for all of your health and wellness needs November 2014: Passport to Good Health – Spain www.parkviewmc.org/spirit. For more {44 attendees} information, call 719.584.4878 or 719.584.4760. • Your Adventure Against Diabetes presented by Rhonda Lewis, Director of Diabetes Care Center at Parkview. Attendees enjoyed food, language lessons, health presentations and giveaways. MISSION It is the mission of Parkview Medical Center to provide quality healthcare services and education to improve the health of the people we serve.

VISION Our vision is to provide healthcare experiences that exceed the expectations of our customers through: • Patient Care • Service • Value The Community Benefit • Clinical Outcomes Report is published by • Education Parkview Medical Center. This information is VALUES intended to inform and Our work values will be governed by Parkview’s core values of: educate about subjects • Integrity and Honesty 400 West 16th Street pertinent to health and • Accountability Pueblo, CO 81003 will be published on an • Continuous Improvement 719.584.4000 annual basis. • Customer Focus • Respect for Individuals • Teamwork proceeds to benefit • Leadership at All Levels • Stewardship