Sustainability Report 2018 Laporan Keberlanjutan
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2018 Sustainability ReportSustainability Laporan Keberlanjutan Laporan Keberlanjutan 2018 Berkontribusi dan Sustainability Report Menginspirasi: Berkontribusi dan Menginspirasi: dan Menginspirasi: Berkontribusi Berkontribusi dan and Inspiring: Contributing Menuju Pembangunan Menginspirasi: Berkelanjutan Menuju Pembangunan Berkelanjutan Contributing and Inspiring: Towards Sustainable Development Contributing and Inspiring: Sustainable Development Towards Menuju Pembangunan Berkelanjutan Menuju Pembangunan Towards Sustainable Development PT Astra International Tbk Laporan Keberlanjutan 2018 Sustainability Report PT Astra International Tbk Jl. Gaya Motor Raya No. 8 Sunter II, Jakarta 14330 Indonesia Tel: (62-21) 5084 3888 www.astra.co.id Laporan Keberlanjutan 2018 Sustainability Report Contributing and Inspiring: Towards Sustainable Development Astra purpose is to give an essence to the society by providing innovative products and services. Astra aims to develop society and preserve natural environment in order to increase the wellbeing of the people. Through the Public Contribution Roadmap, Astra contributes in the mission to achieve the Sustainable Development Goals (SDGs) by implementing 4 pilars of CSR (Health, Education, Environment, Enterpreneurship). Astra has also consistently share inspirations throughout Indonesia to motivate the people. This is because Astra believes that any goals would be beneficial for all when it is pursued within the same effort. Laporan Keberlanjutan 2018 Sustainability Report ASTRA 1 Introduction Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information Berkontribusi dan Menginspirasi: Menuju Pembangunan Keberlanjutan Astra hadir untuk memberikan makna di tengah-tengah masyarakat dengan menyediakan produk dan jasa yang inovatif. Melalui kehadirannya, Astra bertujuan untuk meningkatkan kualitas hidup, membangun kemampuan masyarakat tumbuh sejahtera serta mempertahankan kelestarian lingkungan. Melalui Public Contribution Roadmap, Astra berkontribusi secara langsung dalam pencapaian Tujuan Pembangunan Berkelanjutan melalui pilar kesehatan, pendidikan, lingkungan, dan kewirausahaan serta terus berbagi inspirasi ke penjuru nusantara. Karena Astra yakin, cita-cita yang diupayakan bersama-sama akan memberikan manfaat bagi semua. 2 ASTRA Laporan Keberlanjutan 2018 Sustainability Report Daftar Isi Contents PEMBUKA INTRODUCTION 1 4 TENTANG LAPORAN KEBERLANJUTAN ASTRA 34 TATA KELOLA PERUSAHAAN ABOUT ASTRA SUSTAINABILITY REPORT GOOD CORPORATE GOVERNANCE 4 Referensi Pelaporan 35 Organ Tata Kelola Reporting Reference Organ of Governance 4 Lingkup Pelaporan 35 Rapat Umum Pemegang Saham Reporting Scope General Meeting of Shareholders 6 Penentuan Isi Laporan 35 Dewan Komisaris Decision on Contents of Report Board of Commissioners 7 Penerapan Prinsip Pelaporan 35 Direksi Adoption of Reporting Principles The Board of Directors 8 Ringkasan Kinerja Keberlanjutan Astra 2018 36 Komite-komite Dewan Komisaris Highlight of Astra 2018 Sustainability Performance BOC Committees 10 Sebaran Program Tanggung Jawab Sosial 36 Manajemen Risiko Social Responsibility Program Distribution Risk management 12 Triple-P Roadmap dan Tujuan Pembangunan 36 Kode Etik Berkelanjutan Code of Conduct Triple-P Roadmap and Sustainable Development Goals 37 Whistle Blowing 14 Sambutan Komisaris Whistle Blowing Board of Commissioners Message 37 Pengelolaan Aspek Tanggung Jawab Sosial dan 18 Sambutan Direksi Lingkungan Board of Directors Message Management of Social and Environmental Responsibility 38 Astra dan Pemangku Kepentingan TENTANG ASTRA Astra and Stakeholders ABOUT ASTRA 22 39 Keanggotaan Organisasi Organizational Membership 24 Catur Dharma, Visi & Misi Our Philosophy, Vision & Mission 25 Perusahaan dengan Manfaat bagi Bangsa PORTFOLIO ROADMAP To be an Asset to the Nation PORTFOLIO ROADMAP 40 26 Produk dan Jasa/Lini Bisnis Products and Services/Business Lines 42 Kinerja Bisnis Astra 2018 Astra Business Performance 2018 28 Struktur Organisasi Organizational Structure 44 Produk dan Pelayanan Terbaik kepada Pelanggan Best Products and Services to Customers 30 Penghargaan dan Sertifikasi Awards and Certifications 44 Astra dan Pembangunan Astra and Development 32 Peristiwa Penting 2018 2018 Event Highlights 47 Mengelola Pemasok, Mengelola Keberlanjutan Managing Suppliers, Managing Sustainability Laporan Keberlanjutan 2018 Sustainability Report ASTRA 3 Introduction Portfolio Roadmap People Roadmap Public Contribution Roadmap Supporting Data & Information PEOPLE ROADMAP PEOPLE ROADMAP 48 51 STRATEGI PENGEMBANGAN SDM 66 Penerapan Produksi dan Konsumsi Berkelanjutan HR DEVELOPMENT STRATEGY Implementation of Sustainable Production and Consumption 51 Rekrutmen Recruitment 66 Konservasi Energi Energy Conservation 52 Pelatihan dan Pengembangan Kompetensi Competence Training and Development 69 Keselamatan & Kesehatan Kerja 53 Sistem Karier Occupational Health & Safety Career Path 72 TANGGUNG JAWAB SOSIAL 53 Pengembangan Kepemimpinan SOCIAL RESPONSIBILITY Leadership Development 72 Astra Friendly Company 54 Evaluasi dan Manajemen Kinerja Astra Friendly Company Performance Evaluation and Management 73 Astra untuk Indonesia Sehat 54 Meningkatkan Engagement Astra untuk Indonesia Sehat Employee Engagement Enhancement 74 Astra untuk Indonesia Cerdas 55 Internalisasi Budaya Perusahaan Astra untuk Indonesia Cerdas Internalization of Corporate Culture 76 Astra untuk Indonesia Hijau 56 HUBUNGAN INDUSTRIAL Astra untuk Indonesia Hijau INDUSTRIAL RELATIONS 78 Astra untuk Indonesia Kreatif 57 Menghargai Individu dan Membina Kerja Sama Astra untuk Indonesia Kreatif Respecting Individuals and Developing Cooperation 80 Fitur Istimewa 57 Kesejahteraan dan Work Life Balance Special Features Welfare and Work Life Balance 82 SATU Indonesia Awards 58 Program Pensiun SATU Indonesia Awards Pension Plan 87 Kampung Berseri Astra dan Desa Sejahtera Astra Kampung Berseri Astra dan PUBLIC CONTRIBUTION ROADMAP Desa Sejahtera Astra PUBLIC CONTRIBUTION ROADMAP 60 89 Festival Kampung Berseri Astra 62 PENGANTAR CHIEF OF CORPORATE Kampung Berseri Astra Festival COMMUNICATIONS, SOCIAL RESPONSIBILITY & SECURITY (CSRS) 91 Nurani Astra untuk Kemanusiaan INTRODUCTION FROM CHIEF OF CORPORATE Nurani Astra for Humanity COMMUNICATIONS, SOCIAL RESPONSIBILITY & SECURITY (CSRS) 92 PENCAPAIAN YAYASAN-YAYASAN ASTRA PADA 64 KEBIJAKAN LINGKUNGAN DAN TANGGUNG TAHUN 2018 JAWAB SOSIAL ACCOMPLISHMENTS OF ASTRA FOUNDATIONS IN ENVIRONMENTAL AND SOCIAL RESPONSIBILITY 2018 POLICY 65 PENGELOLAAN LK3 DI TEMPAT KERJA EHS MANAGEMENT IN THE WORKPLACE LAMPIRAN APPENDIX 65 Astra Green Company 97 Astra Green Company 66 Program Penilaian Peringkat Kinerja Perusahaan Company Performance Rating Assessment Program 4 ASTRA Laporan Keberlanjutan 2018 Sustainability Report Tentang Laporan Keberlanjutan Astra About Astra Sustainability Report Sejak tahun 2002 Astra telah menerbitkan laporan Since 2002, Astra has been publishing Astra Sustainability keberlanjutan setiap tahunnya sebagai bagian dari laporan Report annually as part of the Annual Report published within tahunan dalam periode pelaporan yang sama. Fokus laporan the same reporting period. The focus of the sustainability report keberlanjutan adalah untuk mengomunikasikan kebijakan, is to communicate the policies, strategies, efforts, achievements, strategi, upaya, pencapaian, serta tantangan yang dihadapi and challenges encountered by Astra in managing a sustainable Astra dalam menjalankan bisnis yang berkelanjutan. business. Referensi Pelaporan Reporting Reference Laporan keberlanjutan ini memuat referensi Standar Pelaporan The sustainability report discloses the references to the Keberlanjutan dari Global Reporting Initiatives (Standar GRI) Sustainability Reporting Standards of the Global Reporting dengan penyusunan opsi ‘Inti’. Laporan ini juga memuat Initiatives (GRI Standards). The 2018 Astra Sustainability Report kontribusi Astra pada Sustainable Development Goals is prepared based on the ‘Core’ option. This report also contains (SDGs) sebagaimana tertera di halaman 12-13 pada Laporan Astra’s contributions to the Sustainable Development Goals (SDGs) Keberlanjutan ini. [102-54] as indicated on page 12-13 of this Sustainability Report. [102-54] Lingkup Pelaporan Reporting Scope Laporan ini memuat informasi kebijakan dan kinerja This report sets forth the information on Astra’s sustainability keberlanjutan Astra untuk periode 1 Januari hingga 31 policies and performance from January 1st 2018 to December Desember 2018. Informasi terkait kinerja finansial, tata kelola 31st 2018. The information relating to financial performance, dan aspek ketenagakerjaan merupakan hasil konsolidasi di governance and employment represents the consolidated results tingkat korporat, sedangkan pelaporan kinerja Lingkungan, at the corporate level, while reporting on Environmental, Health Keselamatan dan Kesehatan Kerja (LK3), berasal dari 78 and Safety (EHS) performance is derived from 78 companies perusahaan Grup Astra. Laporan ini juga menyajikan informasi within Astra Group. The report also presents information on kegiatan 9 (sembilan) Yayasan Astra yang mendukung the activities of 9 (nine) foundations in Astra that support perusahaan melakukan aktivitas tanggung jawab sosial dan the Company in engaging in its social and environmental lingkungan. [102-45] [102-50] responsibility activities. [102-45] [102-50] Untuk kemudahan, dalam laporan ini digunakan istilah Astra, For convenience, the report uses the terms of “Astra, Astra Grup Astra, Perusahaan