Book of Abstract of the Tourism Development Centre International Conference (TDCIC 2019)
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Book of Abstract of the Tourism Development Centre International Conference (TDCIC 2019) Theme Sustainable Tourism Development in Disaster Prone Destinations Bukittinggi, West Sumatra 1-2 October 2019 Publisher Tourism Development Centre Andalas University www.tdcic.conference.unand.ac.id Organizing Committee Conference Chair: Dr. Maruf, M.Bus, M.Phil Conference Co-Chair: Dr. Sri Oktavia, MSc Treasurer Sari Surya, MM Committee Members Donny Eros, SS, M Hum Eka Mariyanti, SE, MM Firman Syukri Pribadi, SE, MM Dr. Heru Aulia Azman, MM Dr. Eri Besra, MM Steering Committee Rector of Andalas University Director of Research and Community Development Institution Andalas University Scientific Committee Dr. Vitria Ariani ( Fakultas Pariwisata Binus University) Dr. Md. Wasiul Islam (Khulna University, Bangladesh) Dr. Sheena Bidin (University Putra Malaysia, Malaysia) Dr. Hamed Mohammed Almuhrzi (College of Applied Science, Sultanate of Oman) Dr. Hayato Nagai (Wakayama University, Japan) Dr. Kuan Huei – Lee (Singapore Institute of Technology, Singapore) Dr. Hiroaki Saito (Ritsumekan University, Japan) Dr. Eri Besra (Universitas Andalas) Dr. Verinita (Universitas Andalas) Reviewers Dr. Sari Lenggogeni (Universitas Andalas) Dr. Hafiz Rahman (Universitas Andalas) Dr. Maya Damayanti (Universitas Diponegoro) Dr. Lynn I Cheng (National Dong Hwa University, Taiwan) Dr. Heru Aulia Azman (Universitas Dharma Andalas) Dr. Emil Juvan (University of Primorska, Slovenia) Editor Dr. Ma’ruf, M.Bus, M.Phil Dr. Sri Oktavia, M.Sc Dr. Sari Lenggogeni, MM Publisher Tourism Development Centre, October 2019 Auditorium Building, 1st floor, North Wing. Andalas University Campus Limau Manis, Pauh, Padang, West Sumatra [email protected] i Welcome to TDCIC 2019 Dear Colleagues, Dear Friends, It is with great pleasure that we welcome you to beautiful city of Bukittinggi for the Tourism Development Centre International Conference (TDCIC), 2019. We would like to thank all of you for your participation at the conference. We are aware that many of you have had difficulties in obtaining funding, travel tickets, and many have travelled a long way to reach us. Thank you! The purpose of TDCIC is to bring together researchers and practitioners interested in tourism. Particularly in relation to sustainable and disaster issues faced by the industry. This first edition has four tracks focusing on three main topics and one special topic namely: Track 1. Tourism Industry, Organization and Behaviour, Track 2. Tourism Risk and Disaster, Track 3. Sustainable Tourism, and Track 3. Special Topic. First, we would like to take this opportunity to express our sincere appreciation to Keynote speaker, Prof. Noel Scott, our invited speakers, Dr. Lynn I-Ling CHEN and Dr. Haryadi B. Sukamdani. Second, we would like to thank Governor and Vice Governor of West Sumatra, Rector of Andalas University, Director of Research Andalas University and Major of Bukittinggi. To our sponsors: Government of West Sumatra, Government of Bukittinggi, Government of Solok Regency, LIKI, Garuda Indonesia and Studio Pagi. Third, our special thanks go to our scientific committee members, the organizers of plenary session and special interest group discussion sessions. Fourth, we would like to express our sincere appreciation to authors and attendees, whose contributions and efforts have made this great success possible. We do hope that you enjoy your attendance at the TDCIC 2019! Ma’ruf — Chairman TDCIC 2019, Sri Oktavia — Vice-Chairman TDCIC 2019 Sari Lenggogeni — Director of TDC ii Keynote Speaker Prof. Noel Scott Adjunct Professor of Tourism, Edith Cowan University, Australia. His research interests include the study of wildlife tourism, tourism experiences, destination management and marketing, and stakeholder organization. He has over 300 academic articles published including 16 books. He is on the Editorial Board of 10 journals, a Fellow of the Council of Australian University Tourism and Hospitality Educators, and a member of the International Association of China Tourism Scholars. He has experience in tourism in a number of countries including China, Indonesia and Sri Lanka Invited Speakers Dr. Haryadi Sukamdani Dr. Lynn I-Ling CHEN Head of Indonesian National Departement of Tourism, Hotel and Restaurant Recreation and Leisure Association Studies, National Dong Hwa University, Hualien, Taiwan iii Conference Program Tourism Development Centre International Conference Sustainable Tourism Development in Disaster Prone Destinations Bukittinggi 1-2 October 2019 Day 1- 1 October 2019 Opening, Keynote Speech, Plenary Session and Paraller Sessions Venue: Istana Bung Hatta Time Agenda 08.00 - 08.30 Participants registration 08.30 - 08.35 Opening and safety instruction by MC 08.35 – 08.40 National Anthem: Indonesia Raya 08.40 - 08.55 Pasambahan dance performance Welcome Speech: 1. Conference Chair: Dr. Maruf, M.Bus, M.Phil 08.55 - 09.15 2. Director of TDC: Dr. Sari Lenggogeni 3. Rector of Andalas University” Prof. Tafdil Husni 09.15 - 09.30 Opening Speech: Vice Governor West Sumatera: Drs. H. Nasrul Abit Photo session: Honorary guests, Rector, Speakers and all 09.30 – 09.40 participants 09.40 – 09.50 Coffee Break and preparation for Keynote speech Keynote speech: Prof. Noel Scott (University of Sunshine Coast, 09.50 – 10.20 Australia) Delivery of token of appreciation for Keynote Speaker by Rector of 10.20 – 10.25 Andalas University 10.25 – 10.30 Short break for preparation of Plenary Session 1. Dr. Haryadi Sukamdani (Head of Indonesian National Hotel and Restaurant Association) 10.30 - 2. Dr. Lynn I-Ling CHEN (Department of Tourism, Recreation 11.10 and Leisure Studies, National Dong Hwa University, Hualien, Taiwan 11.10 – 11.55 Discussion: Lead by moderator Dr. Dessy Kurnia Sari,SE, M.Bus Adv 11.55 – 12.00 Delivery of token of appreciation for speakers by Director of TDC 12.00 – 13.30 Lunch and Zhuhur Pray Break 13.30 – 16.00 Parallel Sessions: Room 1, 2, 3 and 4 16.00 – 16.15 Coffee and Ashar Pray Break 16.15 – 17.30 Special interest discussion on Tourism* 17.30 – 18.30 Magrib pray break iv Table of Contents Steering Committee ........................................................................................................... i Scientific Committee .......................................................................................................... i Reviewers .......................................................................................................................... i Editor ................................................................................................................................. i Publisher ............................................................................................................................ i Keynote Speaker .............................................................................................................. iii Invited Speakers ............................................................................................................... iii Conference Program ......................................................................................................... iv Table of Contents .............................................................................................................. v Track 1. Tourism Industry, Organization and Behaviour ..................................................... 1 Relationship of Destination Image, Quality of Tourism Product Attributes, Word of Mouth, Electronic Word of Mouth (E-WOM) on Visiting Decisions .......................................................... 1 Verinita .......................................................................................................................................... 1 Improving Security Officers’ English Language Proficiency by Using English Specific Purpose (ESP) E-Module Application to Support Halal Tourism Program West Sumatra, Indonesia .......... 2 Yosa Novia Dewi ............................................................................................................................ 2 The Role of Gastronomic Tourism Education in Sustaining Malaysian Heritage Food .................. 3 Mohd Nor Ahmar Bin Mohd Sanip ................................................................................................ 3 Service Recovery Encounters in Indonesian Hotel Industry: Analyzing The Effect of Employee Emotional Competence and Perceived Justice on Behavioral Intention ...................................... 4 Aliyya Kezia Putri ........................................................................................................................... 4 Examining Push-Pull Motivation and Travel Intention for Potential Travelers in Indonesia Using Theory of Planned Behavior ....................................................................................................... 5 Najla Salsabila ................................................................................................................................ 5 Tax Policy Design for Homestay in Tourism Village: Supply Side Tax Policy Perspectives ............. 6 Haula Rosdiana .............................................................................................................................. 6 Why Tax Incentives Needed to Develop Homestay Industry in Tourist Village: A Quintuple Helix Perspective ................................................................................................................................ 7 Haula Rosdiana .............................................................................................................................