Book of Abstract of the Tourism Development Centre International Conference (TDCIC 2019)

Theme Sustainable Tourism Development in Disaster Prone Destinations

Bukittinggi, West Sumatra 1-2 October 2019

Publisher Tourism Development Centre Andalas University www.tdcic.conference.unand.ac.id

Organizing Committee Conference Chair: Dr. Maruf, M.Bus, M.Phil Conference Co-Chair: Dr. Sri Oktavia, MSc Treasurer Sari Surya, MM Committee Members Donny Eros, SS, M Hum Eka Mariyanti, SE, MM Firman Syukri Pribadi, SE, MM Dr. Heru Aulia Azman, MM Dr. Eri Besra, MM

Steering Committee Rector of Andalas University Director of Research and Community Development Institution Andalas University Scientific Committee Dr. Vitria Ariani ( Fakultas Pariwisata Binus University) Dr. Md. Wasiul Islam (Khulna University, Bangladesh) Dr. Sheena Bidin (University Putra Malaysia, Malaysia) Dr. Hamed Mohammed Almuhrzi (College of Applied Science, Sultanate of Oman) Dr. Hayato Nagai (Wakayama University, Japan) Dr. Kuan Huei – Lee (Singapore Institute of Technology, Singapore) Dr. Hiroaki Saito (Ritsumekan University, Japan) Dr. Eri Besra (Universitas Andalas) Dr. Verinita (Universitas Andalas) Reviewers Dr. Sari Lenggogeni (Universitas Andalas) Dr. Hafiz Rahman (Universitas Andalas) Dr. Maya Damayanti (Universitas Diponegoro) Dr. Lynn I Cheng (National Dong Hwa University, Taiwan) Dr. Heru Aulia Azman (Universitas Dharma Andalas) Dr. Emil Juvan (University of Primorska, Slovenia) Editor Dr. Ma’ruf, M.Bus, M.Phil Dr. Sri Oktavia, M.Sc Dr. Sari Lenggogeni, MM

Publisher Tourism Development Centre, October 2019 Auditorium Building, 1st floor, North Wing. Andalas University Campus Limau Manis, Pauh, Padang, West Sumatra [email protected]

i Welcome to TDCIC 2019

Dear Colleagues, Dear Friends,

It is with great pleasure that we welcome you to beautiful city of Bukittinggi for the Tourism Development Centre International Conference (TDCIC), 2019. We would like to thank all of you for your participation at the conference. We are aware that many of you have had difficulties in obtaining funding, travel tickets, and many have travelled a long way to reach us. Thank you!

The purpose of TDCIC is to bring together researchers and practitioners interested in tourism. Particularly in relation to sustainable and disaster issues faced by the industry. This first edition has four tracks focusing on three main topics and one special topic namely: Track 1. Tourism Industry, Organization and Behaviour, Track 2. Tourism Risk and Disaster, Track 3. Sustainable Tourism, and Track 3. Special Topic.

First, we would like to take this opportunity to express our sincere appreciation to Keynote speaker, Prof. Noel Scott, our invited speakers, Dr. Lynn I-Ling CHEN and Dr. Haryadi B. Sukamdani. Second, we would like to thank Governor and Vice Governor of West Sumatra, Rector of Andalas University, Director of Research Andalas University and Major of Bukittinggi. To our sponsors: Government of West Sumatra, Government of Bukittinggi, Government of Solok Regency, LIKI, Garuda Indonesia and Studio Pagi. Third, our special thanks go to our scientific committee members, the organizers of plenary session and special interest group discussion sessions. Fourth, we would like to express our sincere appreciation to authors and attendees, whose contributions and efforts have made this great success possible. We do hope that you enjoy your attendance at the TDCIC 2019!

Ma’ruf — Chairman TDCIC 2019, Sri Oktavia — Vice-Chairman TDCIC 2019 Sari Lenggogeni — Director of TDC

ii Keynote Speaker

Prof. Noel Scott

Adjunct Professor of Tourism, Edith Cowan University, Australia. His research interests include the study of wildlife tourism, tourism experiences, destination management and marketing, and stakeholder organization. He has over 300 academic articles published including 16 books. He is on the Editorial Board of 10 journals, a Fellow of the Council of Australian University Tourism and Hospitality Educators, and a member of the International Association of China Tourism Scholars. He has experience in tourism in a number of countries including China, Indonesia and Sri Lanka

Invited Speakers

Dr. Haryadi Sukamdani Dr. Lynn I-Ling CHEN Head of Indonesian National Departement of Tourism, Hotel and Restaurant Recreation and Leisure Association Studies, National Dong Hwa University, Hualien, Taiwan

iii Conference Program Tourism Development Centre International Conference Sustainable Tourism Development in Disaster Prone Destinations Bukittinggi 1-2 October 2019

Day 1- 1 October 2019 Opening, Keynote Speech, Plenary Session and Paraller Sessions Venue: Istana Bung Hatta Time Agenda 08.00 - 08.30 Participants registration 08.30 - 08.35 Opening and safety instruction by MC 08.35 – 08.40 National Anthem: Indonesia Raya 08.40 - 08.55 Pasambahan dance performance Welcome Speech: 1. Conference Chair: Dr. Maruf, M.Bus, M.Phil 08.55 - 09.15 2. Director of TDC: Dr. Sari Lenggogeni 3. Rector of Andalas University” Prof. Tafdil Husni 09.15 - 09.30 Opening Speech: Vice Governor West Sumatera: Drs. H. Nasrul Abit Photo session: Honorary guests, Rector, Speakers and all 09.30 – 09.40 participants 09.40 – 09.50 Coffee Break and preparation for Keynote speech Keynote speech: Prof. Noel Scott (University of Sunshine Coast, 09.50 – 10.20 Australia) Delivery of token of appreciation for Keynote Speaker by Rector of 10.20 – 10.25 Andalas University 10.25 – 10.30 Short break for preparation of Plenary Session 1. Dr. Haryadi Sukamdani (Head of Indonesian National Hotel and Restaurant Association) 10.30 - 2. Dr. Lynn I-Ling CHEN (Department of Tourism, Recreation 11.10 and Leisure Studies, National Dong Hwa University, Hualien, Taiwan 11.10 – 11.55 Discussion: Lead by moderator Dr. Dessy Kurnia Sari,SE, M.Bus Adv 11.55 – 12.00 Delivery of token of appreciation for speakers by Director of TDC 12.00 – 13.30 Lunch and Zhuhur Pray Break 13.30 – 16.00 Parallel Sessions: Room 1, 2, 3 and 4 16.00 – 16.15 Coffee and Ashar Pray Break 16.15 – 17.30 Special interest discussion on Tourism* 17.30 – 18.30 Magrib pray break

iv

Table of Contents

Steering Committee ...... i Scientific Committee ...... i Reviewers ...... i Editor ...... i Publisher ...... i Keynote Speaker ...... iii Invited Speakers ...... iii Conference Program ...... iv Table of Contents ...... v Track 1. Tourism Industry, Organization and Behaviour ...... 1 Relationship of Destination Image, Quality of Tourism Product Attributes, Word of Mouth, Electronic Word of Mouth (E-WOM) on Visiting Decisions ...... 1 Verinita ...... 1 Improving Security Officers’ English Language Proficiency by Using English Specific Purpose (ESP) E-Module Application to Support Halal Tourism Program West Sumatra, Indonesia ...... 2 Yosa Novia Dewi ...... 2 The Role of Gastronomic Tourism Education in Sustaining Malaysian Heritage Food ...... 3 Mohd Nor Ahmar Bin Mohd Sanip ...... 3 Service Recovery Encounters in Indonesian Hotel Industry: Analyzing The Effect of Employee Emotional Competence and Perceived Justice on Behavioral Intention ...... 4 Aliyya Kezia Putri ...... 4 Examining Push-Pull Motivation and Travel Intention for Potential Travelers in Indonesia Using Theory of Planned Behavior ...... 5 Najla Salsabila ...... 5 Tax Policy Design for Homestay in Tourism Village: Supply Side Tax Policy Perspectives ...... 6 Haula Rosdiana ...... 6 Why Tax Incentives Needed to Develop Homestay Industry in Tourist Village: A Quintuple Helix Perspective ...... 7 Haula Rosdiana ...... 7 Instagramable Tourism Attraction: Natural or Artificial? ...... 8 Astri Yuza Sari ...... 8 The Role of Philoxenia and Value Co-Creation on Re-Visit Intention ...... 9 Okki Trinanda ...... 9 Halal Food as Puller Destination in The Lake Toba ...... 10 Nurintan Asyiah Siregar ...... 10 Developing Mobile GIS Application for Religious Tourism and Its Proponent in Bukittinggi City 11 Surya Afnarius ...... 11 Key Tourism Infrastructure Attributes Based on Tourist Perception: A Literature Review ...... 12 Yervi Hesna ...... 12 Increasing Tourist Visit to Harau Valley Tourism Area, District of Lima Puluh Kota, West Sumatera Through Ecotourism Elements, Electronic Word of Mouth and Destination Image .... 13 Dian Rani Yolanda ...... 13 Causality of Tourist Utility and Tourism Expense in The Tourism Object of Padang City: (Simultaneous Equation Model Approach) ...... 14 Hasdi Aimon ...... 14 Track 2. Tourism Risk and Disaster ...... 15

v Study of Community Resilience in The North Lombok Tourism Region in Dealing with Earthquake Disasters ...... 15 Saraswati ...... 15 Responsibility Hotels and Airlines During Natural Disasters in The Tourist Destination Area ..... 16 T. Keizerina Devi Azwar ...... 16 Revising Travel Safety Issues in S. Korea: Critical Reflections on Political Reaction and Educational Practices to Overcome The Trauma of ‘Sewol’ Ferry Disaster ...... 17 Eje Kim ...... 17 Determination of Inundation Zone Using Artificial Intelligence as A Basis For Infrastructure Development In Special Economic Areas Of Tanjung Lesung Banten ...... 18 Naomi Oktavianti ...... 18 Post-Earthquake Impact, Preparedness of Megathrust Earthquake, and Minangkabau Entrepreneurship ...... 19 Donard Games ...... 19 Track 3. Sustainable Tourism ...... 20 Improvement of Solid Waste Management System of Tourism Area In Bukittinggi City In Supporting the Implementation of Sustainable Tourism ...... 20 Rizki Aziz ...... 20 Local Wisdom in Spatial Planning for Rural Tourism Development ...... 21 Harne Julianti Tou ...... 21 Study of Food Waste Treatment of Restaurant in Padang City ...... 22 Yommi Dewilda ...... 22 Exploring Community Based Tourism among Semai Community at Mualim District Perak ...... 23 Haliza Mohd Said ...... 23 A Study on a Tourist Destination Choice of Muslim Travellers ...... 24 Dessy Kurnia Sari ...... 24 Islamic Organizational Culture and Spiritual Leadership in Supporting Sharia Hotel Performance ...... 25 Eka Mariyanti ...... 25 Is The Geographic Nature and Culture of West Sumatra Have Good Economic Values?: Empirical Evidence from Foreign and Domestic Tourism ...... 26 Fajri Muharja ...... 26 Analysis of Competitive Strategy of Sharia Hotel In Padang ...... 27 Heru Aulia Azman ...... 27 Conserving Dragonfly Natural Habitat in Andalas University Campus Complex to Develop a Sustainable Thematic Ecotourism ...... 28 Muhammad Nazri Janra ...... 28 Community Based Tourism in Nagari Lawang ...... 29 Vivi Ukhwatul KM ...... 29 Halal Tourism Development in West Sumatera ...... 30 Rozalinda ...... 30 Visitors’ Pro Environmental Behavior in Marine Destination using Explanatory Sequential Approach: A Case of Mandeh, West Sumatra, Indonesia ...... 31 Sari Lenggogeni ...... 31 Track 4. Special Topics ...... 32 Sharia Supervisory Board (SSB) Function Supervision in The Application of Tabarru’ Concept in Sharia Insurance in Indonesia ...... 32 Wetria Fauzi ...... 32 Legal Analysis The 16th Economic Policy Package about The Relaxation of Negative Investment List to The Development of The Tourism Industry in Indonesia...... 33 Upita Anggunsuri ...... 33

vi The Influence of Computerized Testing Methods in Selection Process on Employees Performance at West Sumatera Province Government ...... 34 Hendra Lukito ...... 34 Determination of Inundation Zone Using Artificial Intelligence as A Basis for Infrastructure Development in Special Economic Areas of Tanjung Lesung Banten ...... 35 Maya Damayanti ...... 35 Development of Indigenous Entrepreneurship among The Semai Community at Batang Padang, District Perak ...... 36 Salbiah Abd Rahman*, ...... 36 Determinants of Financial Inclusion on SMEs In West Sumatera Agro-Tourism Area ...... 37 Venny Darlis ...... 37 Tourism Development Based on Sharia Models on Tourist Destinations in Padang City ...... 38 Yanuar ...... 38 Theme Park Tourism based on books and movies ...... 39 Donny Eros ...... 39 In-Game Factors and Technology Acceptance Factors in Increasing Intention to Play Online Game ...... 40 Wahyu Rafdinal ...... 40 Description of Online Shopping Consumer Loyalty (Survey on Consumers in West Sumatra) .... 41 Eri Besra ...... 41 Productive Waqf Affairs with Partnership Patterns for Social Welfare In Indonesia ...... 42 Yasniwati ...... 42

vii Track 1. Tourism Industry, Organization and Behaviour

Relationship of Destination Image, Quality of Tourism Product Attributes, Word of Mouth, Electronic Word of Mouth (E-WOM) on Visiting Decisions

Verinita Management Department, Universitas Andalas, Padang, Indonesia [email protected]

Rachmi Indrianti Program Studi Magister Manajemen Universitas Andalas

Abstract

This study aims to determine the effect of destination image, quality of tourism product attributes, word of mouth, electronic word of mouth (e-WOM) on the decision to visit Bukik Chi Nangkiak at Solok Regency, West Sumatra Province. This type of research is an explanatory time horizon, with a quantitative approach. The sampling technique was purposive sampling with the criteria of having visited a tourist destination once and was 17 years old. The sample size used was 130 respondents. Data were analyzed using SPSS (Statistical Product and Service Solutions). The results revealed that destination image, quality of attributes tourism products, electronic word of mouth (e-WOM) did not significantly influence the visiting decision. This is because the tourism destination Bukit Chi Nangkiak is a relatively new destination so that destination image has not been formed in the minds of consumers. Therefore the destination image variable is not the main reason for the decision to visit the destination. The quality of tourism product attribute is also insignificant because the destination does not yet provide complete facilities and infrastructures as destination because the tourism destination is still relatively new. Likewise, the word of mouth variable is not significant because the current form of word of mouth communication has been considered ineffective because the intensity of meetings between individuals is decreasing. So that only the word of mouth variable has a significant effect on the decision to visit. This is influenced by advances in communication technology so that these tourist destinations become viral and are recognized by visitors through social media in the form of Instagram, Facebook and what up. This indicates that technological advances play a major role in promoting tourism destinations.

Keywords: destination image; quality of tourism product attributes; word of mouth; electronic word of mouth (e-wom); decision to visit

1 Improving Security Officers’ English Language Proficiency by Using English Specific Purpose (ESP) E-Module Application to Support Halal Tourism Program West Sumatra, Indonesia

Yosa Novia Dewi Universitas Putra Indonesia (UPI) YPTK Padang, Departement of Education, Sumatera Barat [email protected]

Khidayatul Munawwaroh Universitas Batanghari, Departement of Education, Jambi

Cintya Nurika Irma Universitas Peradaban, Departement of Education, Jawa Tengah

Ullya Mega Wahyuni Universitas Andalas, Departement of Information System, Sumatera Barat

Abstract

The award for West Sumatera Province as a destination for halal tourism has strategic value to boost tourist visit. Halal tourism is believed to provide comfort for tourists and foreign tourists who visit. In an effort to provide comfort for tourists, West Sumatera Security officer who served in the location of halal tourism is required to have the ability to speak English either actively or passively. Efforts in supporting this program, Lecturer as an academic contribute to improve the English language ability in the Security officer Agency through Community Service Program. This program was held at Polres Padang Pariaman, West Sumatera in September 2017. Sample amounted to 50 security officer. This program is given in the form of workshops and mentoring which consists of introduction of grammar, the tips of learning English easily and quickly by English Specific Purpose (ESP) E-Module Aplication, as well as other media used to learn English. The results show that 96% of participants stated the program appealed to them and increased their awareness of the importance of English. As many as 90% of participants stated they were easier and 86% of the participants admitted they were faster in learning English by using English Specific Purpose (ESP) E-Module Aplication.

Keywords: English Skill, Halal Tourism, English Specific Purpose (ESP) E-Module Application, Security officer

2 The Role of Gastronomic Tourism Education in Sustaining Malaysian Heritage Food

Mohd Nor Ahmar Bin Mohd Sanip Fakulti Sains Sosial dan Kemanusiaan, Kolej Universiti Tunku Abdul Rahman [email protected]

Ramlee Mustapha Fakulti Teknikal dan Vokasional, Universiti Pendidikan Sultan Idris, [email protected]

Abstract

Recognizing the prospective of Malaysian heritage food as a great tool in marketing Malaysia as a haven for gastronomic tourism destination, tourism authorities in Malaysia have taken courageous steps in consolidating various strategies to showcase the uniqueness of Malaysian heritage delicacies. Although the strategy has successfully introduced Malaysian food to the food aficionados and foreign visitors, the sustainability of Malaysian heritage delicacies is still in questions. The objective of this paper is to explore the role of gastronomic tourism education in sustaining Malaysian heritage food. Additionally, the types of Malaysian heritage food are highlighted while the strategies taken by Malaysian tourism authorities in preserving the heritage food are recognized.

Keywords: Malaysian heritage food; sustainable development; gastronomic tourism education; sustainability; Malaysia.

3 Service Recovery Encounters in Indonesian Hotel Industry: Analyzing The Effect of Employee Emotional Competence and Perceived Justice on Behavioral Intention

Aliyya Kezia Putri Faculty of Economics and Business, Universitas Indonesia Jakarta, Indonesia

Yeshika Alversia Faculty of Economics and Business, Universitas Indonesia Jakarta, Indonesia [email protected]

Accommodation is one of the biggest segments of the tourism product. Previous research shown that accommodation has a direct influence on the business continuity in the highly competitive international tourism market. Hotel is one of accommodation organizations engaged in service with a focus to serve customers through the quality of their services. However, as good as any hotel service business, in each hotel there are still frequent mistakes in fulfilling the expectations of customer desires and needs, which tend to be more demanding. The purpose of this research is to understand how the employee emotional competence and perceived justice influence the customer trust and behavioral intention in Indonesian hotel industry. In addition, this research aims to know how the process of service recovery affects the customers’ trust and behavioral intention. The respondents of this study must experience having a problem with hotel in Indonesia within last 6-month. Total 215 samples were collected through online survey, distributed through online social media platforms and analyzed using Structural Equation Modelling. The result of this research indicates that perceived justice positively influences the customer satisfaction and behavioral intention. While the employee emotional competence has no influence on customer satisfaction but has positive influence on customer trust. Moreover, satisfaction found to have a positive influence on customer trust but no effect on customer behavioral intention.

Keywords: Employee Emotional Competence, Perceived Justice, Satisfaction, Customer Trust, Behavioral Intention, Revisit Intention, Hotel Industry, Indonesian Hotel

4 Examining Push-Pull Motivation and Travel Intention for Potential Travelers in Indonesia Using Theory of Planned Behavior

Najla Salsabila Faculty of Economics and Business, Universitas Indonesia, Jakarta, 10430, Indonesia

Yeshika Alversia Faculty of Economics and Business, Universitas Indonesia, Jakarta, 10430, Indonesia [email protected]

The purpose of this study is to explain the relationship between travel motivation and travel intention for potential tourist market from Indonesia, using push-pull motivation theory and theory of planned behavior as the conceptual framework. Self-administrated questionnaires were utilized to gather data from 853 participants. To examine the proposed model, SEM (Structural Equation Modeling) was applied to see how push motivation, pull motivation, attitude, subjective norm, and perceived behavioral control, affect travel intention. The results revealed that push motivation can influence potential tourists to have a travel intention. The relationship can be found either directly, or through attitude which can later influence travel intention. In addition, perceived behavioral control was also found to influence travel intention. On the contrary, subjective norm was not found to influence travel intention in this case. Furthermore, the relationship between pull motivation and travel intention was not found in this study.

Keywords: Push Motivation, Pull Motivation, Theory of Planned Behavior, Attitude, Subjective Norm, Perceived Behavioral Control, Travel Intention

5 Tax Policy Design for Homestay in Tourism Village: Supply Side Tax Policy Perspectives

Haula Rosdiana Department of Fiscal Administration, Faculty of Administrative Science, Universitas Indonesia

Lucas Filberto Sardjono Department of Fiscal Administration, Faculty of Administrative Science, Universitas Indonesia

Abstract

The imposition of tax in business activities is crucial because taxes are levies can both increase the costs or reduce income. Therefore, the tax policy on homestay in tourism village needs to be evaluated so that the sustainability of homestay businesses in the tourism villages can be sustainable. This research describes the posture of taxation levies in the homestay business in tourism villages and evaluates their implications for the productivity of business actors. This research uses the constructivist paradigm with data collection methods through literature studies, documentation studies, focus group discussion, and observation. This research concludes that there is necessary to design tax policies that is oriented towards increasing revenue on the business side, which does not distort homestay business productivity in the tourism village. The taxation posture for homestay businesses in tourism villages is still a heavy burden and has not been used as an instrument to create justice or show partiality toward MSMEs holistically and impartially. Alternative tax policy designs that can be chosen by the government are through levelling tariffs, threshold policies and presumptive tax policies that are more pro business cash flow tax.

Keywords: tax policy, supply side tax policy, homestay, tourism village

6 Why Tax Incentives Needed to Develop Homestay Industry in Tourist Village: A Quintuple Helix Perspective

Haula Rosdiana Department of Fiscal Administrative Science, Faculty of Administrative Science, Universitas Indonesia

Ayat Taufik Arevin Department of Fiscal Administrative Science, Faculty of Administrative Science, Universitas Indonesia

Murwendah Department of Fiscal Administrative Science, Faculty of Administrative Science, Universitas Indonesia

Abstract

Tourism is not only aimed to encourage the regional economy, but also to preserve the culture and environment. The homestay industry development in the tourist village is of interest as it combines affordable lodging and authentic local cultural experiences, as well as reviving the traditional archipelago architecture. Within this context, tax incentives can be a pull factor and economic, socio-political engineering to accelerate its development. This research was conducted in the tourist village of Ubud, Bali by using the constructivism paradigm. The data was collected through literature studies, Focus Group Discussions and observations. This study used the quintuple helix perspective to explain the urgency of providing tax incentives. The results indicate that sustainable development issue is the main goal of tax incentives needed. Tax incentives should be scrutinized on their sustainable- comprehensive benefits for long-term. It will certainly cause tax expenditure at this time or in a certain period, but the recapture of potential lost taxes will be compensated through a multiplier effect. However, it is not only seen from quantitative measurement, but also qualitative benefits such as cultural preservation, traditional archipelago architecture, and local wisdom to the achievement of sustainable homestay industry development.

Keywords: Tax incentives, homestay industry, tourist village, a quintuple helix perspective

7 Instagramable Tourism Attraction: Natural or Artificial?

Astri Yuza Sari Faculty of Economics, Universitas Negeri Padang, Indonesia [email protected]

Okki Trinanda Faculty of Economics, Universitas Negeri Padang, Indonesia, [email protected]

Abstract

Tourism era 4.0 makes many regions create tourist attraction which instagramable to be visited by millennial. This quantitative research aims to analyze tourist attraction on revisit intention through or not through selfie tourism. Data collection was conducted at several tourist destination of West Sumatra. In case selected city are Padang, Bukittinggi, Payakumbuh, Tanah Datar and Pesisir Selatan. Technical sampling use accidental sampling with 500 respondents. Data analysis technique is Partial Least Square (PLS). The results show that natural attraction and artificial attraction have a significant effect on selfie tourism and revisit intention. Likewise, artificial attraction affects revisit intention through selfie tourism and selfie tourism has a significant effect on revisit intention, but natural attraction has not significant on revisit intention through selfie tourism.

Keywords: attraction, selfie tourism, re-visit intention

8 The Role of Philoxenia and Value Co-Creation on Re-Visit Intention

Okki Trinanda Faculty of Economics, Universitas Negeri Padang, Indonesia [email protected]

Astri Yuza Sari Faculty of Economics, Universitas Negeri Padang, Indonesia [email protected]

Abstract

This study aims to analyze the influence of Philoxenia and Value Co-Creation towards Re-Visit Intention in West Sumatera Tourism. The respondent of this research was the tourist that has visits West Sumatera cities and regencies more than once. During the data collection, there were 500 respondents that was asked to fill the questionaires. The data was then crunched with Structural Equational Model, to test the hypotheses. The results were: (1) Philoxenia has a positive and significant effect towardsValue Co Creation, and (2) Both Philoxenia and Value Co-Creation has positive and significant effect towards Re-Visit Intention. This research has implication towards the hospitality management and creationg values in tourism marketing, especially in West Sumatera.

Keywords: Re-Visit Intention, Philoxenia, Value Co-Creation

9 Halal Food as Puller Destination in The Lake Toba

Nurintan Asyiah Siregar Sekolah Tinggi Ilmu Ekonomi Labuhanbatu, Indonesia [email protected]

Fashbir Noor Siddin Faculty of Economics, Andalas University

Elfindri Faculty of Economics, Andalas University

Sari Lenggogeni Faculty of Economics, Andalas University

Abstract.

This study aims to observe the existence of Halal food in the Lake Toba tourism area, and ways to increase the acceptance towards Halal products from non- Moslem societies. The approach is based on observation of the business environmental of Halal food industry, online research and analysis of papers in journals. The findings show that although the Lake Toba region has fewer Moslem but the market share for Halal food is high. Moslem populations throughout the world have grown rapidly, so the need for tourism products and services must be able to adjust to the needs of a Moslem. Sharia-compliant holiday packages, such as Halal food, hotel rooms that provide directions or have qiblat direction signs placed on the ceiling, worship equipment in accordance with Islamic culture. Although Muslims contribute to one of the largest tourist markets in the world, the concern for Halal focused tourism has not been stated. Therefore, a framework for presenting the Halal perspective needs to provide an overview of the Halal tourism market in Indonesia. The results of the study are expected to provide some guidelines to the Moslem visitors who come to Lake Toba

Keyword: Halal food, Halal Tourism, Muslim consumer, Lake Toba

10 Developing Mobile GIS Application for Religious Tourism and Its Proponent in Bukittinggi City

Surya Afnarius Department of Information System, Universitas Andalas, Padang, Indonesia [email protected]

Fitri Yuliani Department of Information System, Universitas Andalas, Padang, Indonesia [email protected]

Fajril Akbar Department of Information System, Universitas Andalas, Padang, Indonesia [email protected]

Abstract

Bukittinggi is the leading tourism destination in West Sumatra. It is rich in tourism objects, such as natural, historical, and cultural tourism objects. Jam Gadang, Ngarai Sianok and Nasi Kapau are attracting tourists to visit Bukittinggi. Nowadays, in Bukittinggi, religious tourism is being developed, namely tourism activities that are related to Islamic teachings. Therefore, the existence of places of worship is one of the essential elements in religious tourism. However, the availability of information regarding religious tourism and supporting facilities is still minimal. Thus, we need information source which is complete, accurate, and easily accessible to everyone, anytime and anywhere. Developing an application with a mobile- based geographic reference/GIS has become the solution of religious tourism problem in Bukittinggi. This paper reports the Mobile GIS application development. It adopted a waterfall method consisting of analysis, design, implementation, and testing. It was implemented based on Android platform. The application can be used to find out a location and information about places of worship, restaurant and lodging house around places of worship and public transportation to locations. The results of tests showed that the application has fulfilled the functional needs of the system.

Keywords: Android, Mobile GIS, Place of Worship, Religious Tourism

11 Key Tourism Infrastructure Attributes Based on Tourist Perception: A Literature Review

Yervi Hesna Doctoral Student, Development Studies Departments Graduate School of Andalas Universiy, Padang, Indonesia Civil Engineering Lecturer, Faculty of Engineering, Andalas University [email protected]

Helmi Head of Development Studies Departments, Graduate School of Andalas University, Padang, Indonesia

Akhmad Suraji Civil Engineering Department, Faculty of Engineering, Andalas University, Padang, Indonesia

Sari Lenggogeni Director of Tourism Development Center, Andalas University, Padang, Indonesia

Abstract

This paper aims at presenting the progress of research on tourism infrastructure and to outline and identify the key disciplines, journals, articles, and authors. In recent decades, tourism infrastructure has been one of the most significant subjects among academics and practitioners. In this paper, a classification scheme and a comprehensive literature review are presented to clarify, categorize, and interpret the current research on attributes of tourism infrastructure. The classification scheme for this review contains 50 papers from 30 journals since the year 1999 up to 2018. The review offers a better understanding of attributes of tourism infrastructure and its related to experience based tourism. The review also highlights the area that is relatively less explored. The three major topics are tourism infrastructure, infrastructure attributes, and tourist experience. It is expected that this paper provides the needs of researchers and practitioners with easy references for tourism infrastructure attributes and experience-based tourism, and also presents future research opportunities.

Keywords: Infrastructure, Tourism, Development, Attributes, Experience

12 Increasing Tourist Visit to Harau Valley Tourism Area, District of Lima Puluh Kota, West Sumatera Through Ecotourism Elements, Electronic Word of Mouth and Destination Image

Dian Rani Yolanda Management Department Andalas University [email protected]

Abstract

This study aims to examine the effect of ecotourism elements, electronic word of mouth and destination image on visit decisions. This study uses quantitative approach through direct and online survey to 170 respondents who have visited and access information related to Harau Valley Tourism Area through the website and various social media sites such as facebook, instagram, and others. The tool of analysis is linear and multiple linear regression. The data is processed by SPSS. The results show there are significant influence of three independent variables: ecotourism elements, electronic word of mouth and destination image on the dependent variable, visit decision. Based on the results, the government and tourism managers may consider to collaborate in managing the website of Harau Valley Tourism Area professionally, thus can become an opinion leader to increase positive word of mouth. Providing easy access and increasing transportation services are other important thing to do. Furthermore, tourism management should involve corporation between local government and local community to create economic opportunities.

Keywords: Ecotourism Elements, Electronic Word of Mouth, Destination Image, Visit Decisions

13 Causality of Tourist Utility and Tourism Expense in The Tourism Object of Padang City: (Simultaneous Equation Model Approach)

Hasdi Aimon Faculty of Economics, Universitas Negeri Padang, Padang, Indonesia [email protected]

Dewi Zaini Putri Faculty of Economics, Universitas Negeri Padang, Padang, Indonesia

Hari Setia Putra Faculty of Economics, Universitas Negeri Padang, Padang, Indonesia

Abstract:

This paper aims to explain the effect of economic activity, the role of government and visitor utilities on tourism costs in the city of Padang. In other hand, it also explains the influence of tourism products, tourism integration and tourism costs on utility visitors in the city of Padang. Data is obtained based on observations to visitors and tourism actors with the same number of samples, using the accidental sampling method. The analysis model uses simultaneous equations. The research findings show that tourism costs and visitor utility have a significant reciprocal relationship. Economies activities and utilities of visitor have a significant effect on tourist costs, as well as tourist attraction and tourism costs have a significant effect on visitor utility. This research recommends the Padang City Tourism Office to increase the government's role in relation to the quality of tourism products through training and tourism assistance activities in Padang City.

Keyword: Visitor utilities, Tourism Costs, tourist integration, simultaneous equations.

14 Track 2. Tourism Risk and Disaster

Study of Community Resilience in The North Lombok Tourism Region in Dealing with Earthquake Disasters

Saraswati Universitas Islam Bandung [email protected]

Abstract

Indonesia is a country with a high intensity of disasters, both earthquakes, tsunamis, volcanic eruptions, ground movements, floods, whirlwinds, and others. This condition requires a high ability to face disasters both in mitigation, risk reduction, handling and adaptation to disasters and post-disaster recovery. This ability is generally still minimal owned by the affected community. One area affected by the earthquake was North Lombok Regency which experienced a shock on August 5, 2018. After the earthquake with a magnitude of 7.0 on the Richter scale (7.0 SR), aftershocks occurred a thousand nine hundred seventy-three (1,973) times. This situation makes the community experienced a fairly severe trauma. Some people refused to live in their homes and requested the provision of emergency tents even though their houses were not heavily damaged. North Lombok Regency is famous for its tourist objects in the form of three islands (Gili), namely Gili Trawangan, Gili Meno, and Gili Air. At the time of the earthquake, many tourists felt frightened and had to be evacuated. Communities around the earthquake cannot help them cannot even help themselves. This research wants to study the resilience of the community in the context of facing earthquakes and other disasters. Community resilience in the post-disaster recovery process is needed. One effort to increase resilience is by knowing the level of knowledge, attitudes, and actions of the community. In connection with this, the author examines the problem at the study site. The case taken was in Pemenang Sub district as the worst area in North Lombok Regency due to the disaster. The method used is the Disaster Resilience of Place (DROP) Model, also by exploring the values of Local Cultural Wisdom in the location to be used as an increase in resilience, preparedness and local knowledge in dealing with the potential for further disaster hazards.

Keywords: resilience, disaster, tourist area.

15 Responsibility Hotels and Airlines During Natural Disasters in The Tourist Destination Area

T. Keizerina Devi Azwar Faculty of Law, Universitas Sumatera Utara [email protected]

Jelly Leviza Faculty of Law, Universitas Sumatera Utara

Abstract

Indonesia is well known as a beautiful country with many attractive tourists destination. On the other hand, Indonesia is also prone to different types of disaster. Its geographical, meteorological, and geological conditions make the country has many kinds of natural hazards. In terms of geological circumstance, the country is part of the Pacific Ring of Fire marked by many active volcanoes, earthquakes, and tsunamis. In meteorological case, the country experiences flood and landslide during the wet season and drought in the dry season. Furthermore, during an extremely dry season, forest fire also occurs in some provinces. In several locations of the country, tourist destinations are adjacent to the hazard zone. During the period at the end of 2017 to the mid of 2018, several disasters occurred in the tourists' destination. For example, in November to December 2017, Mount Agung, an active volcano and one of the tourist destinations in Bali, increased its activities. Furthermore, in July to Augusts 2018, several earthquakes hit Lombok which also a famous tourist destination next to Bali. When a disaster occurs, tourism activities are certainly disrupted. Naturally, tourist then wants to go back to their respective countries, shorten or cancel their visit. Hotels and airlines definitely suffer an impact on this. This paper wants to see how the law in Indonesia sees the interests of tourists, hotels and airlines in during or when a natural disaster happens in an area. And what is the responsibility of hotel companies and airlines when natural disasters occur.

16 Revising Travel Safety Issues in S. Korea: Critical Reflections on Political Reaction and Educational Practices to Overcome The Trauma of ‘Sewol’ Ferry Disaster

Eje Kim GINUE, S. Korea [email protected]

Abstract

The sinking of the ‘Sewol’ ferry occurred on 16 April 2014, when the vessel was travelling from Incheon towards Jeju in S. Korea. Out of a total of 476 passengers and crew, 304 passed away in the disaster. Shockingly, around 250 students from Danwon High School in Ansan City, Gyeonggi Province, died whilst on educational field trips. The ‘Sewol’ ferry disaster resulted in widespread social and political reaction within S. Korea. The negligence of the ferry operator and the regulators who oversaw its operation, as well as the actions of the irresponsible crews, especially the selfish captain, were severely criticized by the Korean public. The former South Korean President, Park Geun-hye, was even prosecuted for her late disaster response and poor administration. After the ‘Sewol’ ferry disaster, the budgets for the Education Ministry and regional education offices were increased to offer better safety education. Recently, a sightseeing boat carrying 33 South Korean tourists and 2 Hungarian crew members sank again in May 2019. Most of them reportedly died on the Danube river in Budapest after the boat collided with a larger Swiss cruise ship. This serves as a reminder to people that safety is the most basic and important factor in travel and also shows that any significant changes of travelling culture were not made. Improving safety education, with help from geography educators in the real field, can be essential to overcome the limits of superficial practices in the classroom. The manual-based safety education and simple swimming practices in the indoor swimming pool are not enough to ensure survival. No matter how well you can swim, you are getting closer to death if you are heading toward the open sea, not land. In an emergency, fast actions following right directions and integrated spatial decision-making are crucial to protect oneself from dangerous situation. Geography education and fieldworks in the diverse environments matter in disaster prevention, tourism management and safety education.

Key words: safety education, ferry disaster, geography, spatial decision-making, South Korea

17 Determination of Inundation Zone Using Artificial Intelligence as A Basis For Infrastructure Development In Special Economic Areas Of Tanjung Lesung Banten

Naomi Oktavianti Geophysics Universitas Indonesia Depok, Indonesia [email protected]

Muhammad Rizqy Septyandy Geology Universitas Indonesia Depok, Indonesia

Tito Latif Indra Geology Universitas Indonesia Depok, Indonesia

Abstract

According to history, Sunda Strait has experienced several tsunamis recorded in the tsunami catalog caused by several geological phenomena. One of the most recent tsunami incidents in the Sunda Strait was the tsunami on December 22, 2018. According to The Indonesia National Disaster Management Agency (BNPB), the number of victims of the Sunda Strait tsunami died at 437 people and losses for tourism ranged from Rp150 billion. Phuket, the area affected by 2004 Indian Ocean Tsunami, can increase number of tourist arrivals even exceeded the number of visits before the tsunami caused by mapping vulnerability areas and comprehensive risk analysis. To anticipate future tsunamis, an inundation zone model of tsunami waves will arrive at the coast. Inundation zones or tsunami wave runoff zones are generated from non-linear relationships between the Sunda Strait bathymetry, tide gauge signals, coastal topography along the west coast of Banten, and rainfall during past tsunamis using artificial intelligence by type extreme machine learning (ELM). The results of this method is faster than ordinary inversion methods with a high degree of accuracy. The inundation zone resulting from this research can be used as a reference for the local government for infrastructure development that supports Tanjung Lesung tourism.

Keywords: Artificial intelligence, inundation zone, tsunami, infrastructure, Tanjung Lesung

18

Post-Earthquake Impact, Preparedness of Megathrust Earthquake, and Minangkabau Entrepreneurship

Donard Games Department of Management, Universitas Andalas, Kampus Limau Manis, Padang, 25163 West Sumatra, Indonesia [email protected]

Abstract

Entrepreneurship plays a crucial role in fulfilling Indonesia's vision of becoming a well- developed country with an economy that focuses on high-growth business. West Sumatra, as a land of Minangkabau, has been seen as a source of entrepreneurs in Indonesia. However, West Sumatra’s earthquake in 2009 has awakened public awareness that West Sumatra’s people live in a “ring of fire”. In addition, the potential of megathrust earthquake and tsunami in West Sumatra have become a life event that can change how people including business owners behave. In this case, Minangkabau entrepreneurs may have a greater challenge as they are dealing with 2009 earthquake impacts and the possible of future megathrust earthquake. Existing information sources at both academic and business levels reveal that knowledge remains scarce in Minangkabau entrepreneurship and natural disaster risks. This research attempts to explore the role of entrepreneurs in post-disaster environment and looks at how far Minangkabau entrepreneurship could be developed regarding the constant threat of megathrust earthquake. This research is presented based on a critical review of the literature in relation to Minangkabau and disaster entrepreneurship. It is expected that there are some relevant constructs which can portray Minangkabau entrepreneurship and disaster risk area such as preparedness, fear of failure, and resiliency.

Keywords: post-earthquake impact, preparedness of megathrust earthquake, fear of failure, Minangkabau entrepreneurship

19 Track 3. Sustainable Tourism

Improvement of Solid Waste Management System of Tourism Area In Bukittinggi City In Supporting the Implementation of Sustainable Tourism

Rizki Aziz Department of Environmental Engineering, Faculty of Engineering, Universitas Andalas, Padang. [email protected]

Karina Muharani Jefri Department of Environmental Engineering, Faculty of Engineering, Universitas Andalas, Padang.

Abstract

Solid waste management in mostly visited tourism destination in Bukittinggi City, namely Taman Marga Satwa and Budaya Kinantan (TMSBK) and Taman Panorama dan Lobang Jepang (TPLJ) were not perform well yet. The existing conditions of solid waste management in TMSBK and TPLJ still applied traditional method as collected, transported, and disposed. This study aims to analyse the existing practices of solid waste management system on the mentioned tourism areas and develop the improvement of solid waste management system which accommodate the mandate of national solid waste management constitution. Based on previous study, these tourism areas generated 6,587 m3/day of solid waste with major composition were yard waste as 26,24%, food waste 24,37%, and plastic as 11,44% of total waste. In order to support sustainable tourism, it was recommended to apply reduce-reuse- recycle (3R) approach in managing the solid waste that generated from the tourism areas through application of full service coverage (100%), waste separation from the sources, waste collection, treatment of waste on the recycling centre by composting method and recycling, and by transportation of the residue into the final disposal. By application of the improvement scenario it was found that the need of the infrastructures and equipment were; the individual and communal waste storage with 3 (three) kinds of sorting, consisted of garbage, rubbish, and residues, with volume of 60 L of each. Waste collection using indirect communal scheme into recycling centre that located in TMSBK using motorized tricycles with 1,5 m3 volume and using waste cart with 1 m3 volume. The area of recycling centre is 240 m2 with capacity of 10 m3 per day. Treatment that applied are composting with Takakura method and recycle into souvenir and handcrafts. Residual waste are transferred into a container with 8 m3 volume and disposed to Regional Landfill site in Payakumbuh by using armroll truck.

Keywords: Solid waste management, tourism area, sustainable tourism, Taman Marga Satwa dan Budaya Kinantan (TMSBK), Taman Panorama dan Lobang Jepang (TPLJ)

20 Local Wisdom in Spatial Planning for Rural Tourism Development

Harne Julianti Tou Doctoral Student, Agricultural Sciences Study Program, Andalas University, Padang [email protected]

Melinda Noer Agricultural Socioeconomics, Faculty of Agriculture, Andalas University, Padang

Helmi Agricultural Socioeconomics, Faculty of Agriculture, Andalas University, Padang

Sari Lenggogeni Economics Management, Faculty of Economics, University of Andalas, Padang

Abstract

The purposes of rural tourism are to enjoy the countryside, doing activities and learn cultures and customs that commonly practiced by villagers. The local cultures and customs that villagers have are interesting things to be learned by special interest tourist. Those cultures and customs will be used as tourist attraction. In order to accommodate the existing tourism activities in the countryside, it is necessary to arrange a space that maintains local customs and values, so there is no significant change in land use in the development of rural tourism. This paper discusses how important local wisdom in developing rural tourism. Then how the contribution of local wisdom relating to spatial planning in the development of rural tourism. Therefore, it can be said that in developing rural tourism it is necessary to pay attention to local wisdom in spatial planning.

Keywords: Local Wisdom. Spatial Planning, Rural Tourism

21 Study of Food Waste Treatment of Restaurant in Padang City

Yommi Dewilda Department of Environmental Engineering, Faculty of Engineering, Andalas University, Campus Limau Manis Padang 25163, Indonesia [email protected]

Rizki Aziz, Department of Environmental Engineering, Faculty of Engineering, Andalas University, Campus Limau Manis Padang 25163, Indonesia

Mhd. Fauzia Department of Environmental Engineering, Faculty of Engineering, Andalas University, Campus Limau Manis Padang 25163, Indonesia

Abstract

Food waste treatment of restaurant in Padang City has not been maximized. The resulting waste was not processed first but discarded and was still piled up in the closest containers, this will reduce the aesthetic value of the city of Padang as a tourism area visited by local and foreign tourists. This study aims to review the processing of restaurant food waste in the city of Padang based on generation value, composition, characteristics and potential of recycling and the results of questionnaires filled out by traders. Restaurant waste in Padang City is 132 l/h or 15 kg/h at each restaurant. The composition of organic waste was as much as 70.69 %, plastic waste was 11.35%, paper waste was 10.59% and other waste was 7.37%. The potential for recycling restaurant food waste in Padang City consists of 7.65% paper, 51.32% plastic, 59.86% glass, 100% non ferrous metal and 91.71% organic waste. The average density of garbage was 0.143 kg / l, water content was 28.90%, volatile content was 68.93%, ash content was 1.34%, fixed carbon was 0.83%, C/N ratio was 24.62 and biodegradability fraction 61.86%. The processing of restaurant food waste in the city of Padang was recycling and composting. Recycled waste was in the form of paper, metal, glass and plastic waste. Recyclable waste was collected and sold to the nearest Waste Bank or stalls. Composted waste was organic waste consisting of food waste, vegetables, fruit peels and others. Composting was done by stacking takakura method with a container measuring 60 cm long, 43 cm wide and 30 cm high. Number of takakura baskets arranged in 5 basketsper pile. Food waste processing was done with the scale of the source. Waste that cannot be recycled or composted such as Styrofoam will be reduced.

Keywords: Composting, Food Waste Treatment, Padang city, Recycle, Tourism area

22 Exploring Community Based Tourism among Semai Community at Mualim District Perak

Haliza Mohd Said Unitar International University Kuala Lumpur Malaysia [email protected]

Salbiah Abd Rahman Unitar International University Kuala Lumpur Malaysia

Samiah Rashid Ali Unitar International University Kuala Lumpur Malaysia

Abstract

Community base tourism is often linked to sustainable tourism where the community take the initiative to create tourism that will benefit and preserve the community, environment, Culture and heritage. It is also enable the community to gain economic and financial income for their community for the development of their daily livelihood. The district of Mualim in Tanjung Malim has six natural waterfalls and extensive land for agriculture and farming. The district has a Semai population of 12,779 with forty one villages. The district has 4,958 Semai tribe population that is under poverty. Exploratory and qualitative research method was used with in-situ observation to determine the potential development for community based tourism development in increasing Semai household income activities through resources available within the area.

Keywords: Community, Sustainable Tourism, Environment, Semai and Culture

23 A Study on a Tourist Destination Choice of Muslim Travellers

Dessy Kurnia Sari Department of Management, Universitas Andalas, Padang, Indonesia [email protected]

Khairul Warisin Department of Management, Universitas Andalas, Padang, Indonesia

Abstract

The main objective of research is to investigate reasons of Muslim travellers to choose Padang as a tourist destination. The effect of social media promotion and electronic word of mouth (e-wom) on their decision making process is evaluated. Sample of the research are people who have experienced to visit Padang, West Sumatera, Indonesia. There was an equal number of male and female participated in this study, giving the total of N=120 respondents. This research used a multiple regression technique. The results indicated that social media promotion and electronic word of mouth (e-wom) have a significant effect on Muslim Travellers Decision to visit Padang, Indonesia. In addition, this research also found that most respondents read the other travellers reviews, observe pictures and stories on social media before making their own choices related to a travel destination. The results were discussed further for developing a sustainable tourism strategy in West Sumatera Indonesia, especially in targeting Muslim travellers.

Keywords: Social Media Promotion, E-WOM, Muslim Travellers, Tourist Destination, Indonesia

24 Islamic Organizational Culture and Spiritual Leadership in Supporting Sharia Hotel Performance

Eka Mariyanti Universitas Dharma Andalas Tourism Development Centre, Padang, Indonesia [email protected]

Nor Azilah Husin Selangor Business School, Universiti Selangor

Sari Lenggogeni Universitas Andalas Tourism Development Centre Padang, Indonesia

Abstract

The hospitality industry is now becoming more complex as the guests no longer prefer the conventional hotels. Islamic hotels especially face similar issues, forcing human resource managers to find new ways of managing relationships with employees and guests. Good relationships within an organization which often displayed by organizational culture are the main incentives to stimulate positive behavior among employees. The purpose of this paper is to examine the variables related to the performance of Islamic hotels. We use a cross- sectional, and correlational research design for this quantitative study. As many as 50 sharia hotel employees from several sharia hotels in the city of Padang participated in the questionnaire survey. SPSS 21 analysis was émployed, and the results showed that the independent spiritual leadership variable affected hotel performance with a significance value (0.045) smaller than the alpha value of 0.05. And for the second hypothesis of the Islamic Islamic organizational culture as an independent variable is evident that it influences the performance of sharia hotels in the city of Padang with a significance value of (0.000) smaller when compared with an alpha value of 0.05. The findings - this study show the importance of spiritual leadership and Islamic organizational culture on improving performance for Islamic hotels. Originality of research - Findings should be beneficial to managers and owners of Islamic hotels that aim to improve their relationships with employees and thus increase their productivity.

Keywords: Sharia Hotel, Performance, Islamic Organizational Culture, Spiritual Leadership

25 Is The Geographic Nature and Culture of West Sumatra Have Good Economic Values?: Empirical Evidence from Foreign and Domestic Tourism

Fajri Muharja Faculty of Economics Andalas University [email protected]

Zulkifli N Faculty of Economics Andalas University

Wempie Yuliane Faculty of Economics Andalas University

Rini Rahmahdian Faculty of Economics Andalas University

Abstract

Recent past years, the macroeconomic performances in West Sumatra shows a tendency to slow down. In 2018, the economic growth is only 5.14% (y.o.y). Weak investment, declining export performance and the occurrence of deindustrialization are estimated as that main causes of declining regional economic performance. One potential resource in fixing this condition is to increase the role of the tourism sector. Hopefully, it can make economic performance better off. West Sumatera has beautiful natural geography and the variety of culture included specific culinary. These abundant factors owned by West Sumatera could be authorized capital to develop the tourism sector on an international scale. In turn, later it is expected can affect economic performance. The purpose of this study is to analyze the impact of the differences in the presence of foreign and domestic tourist on the welfare of the local community. Using SUSENAS data and completing a survey toward 153 samples of domestic and foreign tourist, the study found that the quantity of foreign tourist decreased by 3.32%, but in term of quality there was an increase in foreign exchange by 6.81%. Based on panel data analysis methods (difference of difference estimator), the study found that there were differences in welfare impacts caused by an increase in tourism in each area in West Sumatra. Additionally, foreign tourists are more comfortable with the natural geographic and cultures matters, while the domestic tourists prefer the cheaper one, for both things.

Keywords: Domestic and Foreign Tourism, Community Welfare, West Sumatra

26 Analysis of Competitive Strategy of Sharia Hotel In Padang

Heru Aulia Azman Universitas Dharma Andalas [email protected]

Kiki Yulistina Medilla Universitas Dharma Andalas

Abstract

The hospitality business can be regarded as a high-risk business venture, requiring significant capital and manpower in its operational management. Therefore, entrepreneurs are required to be able to compete in order to survive in tighter competition.in order to survive in the fierce competition, it requires accurately and effectively competitive strategy. The existence of the hotel in West Sumatera, especially in Padang grown up in numbers has increasingly led to tight competition in the hospitality industry. Tighter competition certainly requires a good competitive strategy to survive. The purpose of this study is to formulate competitive strategies that can be applied by the sharia hotel in Padang The analytical techniques used in this research are qualitative analysis techniques, using two techniques data collection, namely: structured interviews and the observation addressed to the General Manager and Manager Marketing of 4 sharia hotels in Padang. The result of the study shows that in facing rapid industrial growth, intensity growing competition, market growth increasing, and the size of the hotel business opportunities in Padang, then the right strategy that can be applied by sharia hotel in Padang is market development and market penetration.

Keywords : Competitive Strategy, Sharia Hotel

27 Conserving Dragonfly Natural Habitat in Andalas University Campus Complex to Develop a Sustainable Thematic Ecotourism

Muhammad Nazri Janra Biology Department, Faculty of Mathematics and Natural Sciences, Andalas University Jalan Kampus Unand Limau Manis Pauh Padang, West Sumatra 25163, Indonesia [email protected]

Henny Herwina Biology Department, Faculty of Mathematics and Natural Sciences, Andalas University

Abstract

Tourism sector has been one of the focal national incomes for Indonesia. Ecotourism, branch of tourism which centers and harmonizes its activities along with nature, recently thrives with continuously growing number of enthusiasts. Ecotourism frequently takes benefit on the beauty of nature sceneries, the existence of wildlife and the local cultures as its main tourist attractions. While birds, mammals and other big animals are known as the objects in wildlife- related ecotourism, little has been done to engage insects such as dragonflies within this scheme. On the other hand, the campus complex of Andalas University in Limau Manis area has been studied for its dragonfly diversity which resulted in more than thirty species. Meanwhile, an online survey was conducted to assess the common perception about dragonfly as the main attraction in an ecotourism activity. Of 74 respondents participated, 91.9% agreed with the possibility of this idea, 56.8% stated their willingness to pay for ecotourism with dragonfly-watching in it and 73% thought that dragonfly as equal to birds or other animals subjected in ecotourism. Furthermore, a model of ecotourism-based campus management is proposed in this paper to encourage the establishment of dragonfly-watching ecotourism activity where the sustainability of dragonfly habitat, water resource and water catchment area for campus and surrounding community are integrally considered.

Keywords: dragonfly-watching, ecotourism, survey, tourists, water catchment area

28 Community Based Tourism in Nagari Lawang

Vivi Ukhwatul KM Badan Penelitian dan Pengembangan, Padang, Indonesia [email protected]

Wempie Yuliane Universitas Andalas. Padang, Indonesia [email protected]

Abstract

Community-Based Tourism (CBT) has become one of the tourism models that has been developing in the last few decades and is a form of sustainable tourism management that makes people and their resources as subjects in tourism management. CBT that ever existed in West Sumatra include Nagari Lawang, Agam Regency. At present PBM Nagari Lawang seems to be less active and the economic benefits of Lawang tourism seems to be enjoyed only by certain parties (private). In fact, with the tourist attraction of Lawang has strong potential to improve the economy of its people. This study aims to review CBT implementation, the level of community participation in tourism management, the synergy between CBT and the private sector, CBT institutions and the level of government support for CBT and recommendations for CBT development. With a qualitative and quantitative approach as analysis, this study uses the concepts of community participation, cooperation and the formation of social capital. The results of the analysis indicate that the level of community participation is at the second level or level where the community has been able to identify what the problems are but cannot get a solution yet, while CBT Lawang's position is in Quadrant IV (Low Level Linking Social Capital and High Level Bridging Social Capital) which requires support from the local government so that it can provide more impact to the community welfare. On the side of synergy between PBM Lawang and the private sector is still not optimal because there is no routine collaboration both voluntarily and forcely. CBT Institution as a driving force in community-based tourism management, still cannot be said to be active. Government support seems tobe not optimal epsecially in terms of regulations and infrastructure for tourism development in general and CBT in particular.

Keywords: community based tourism, Nagari Lawang, West Sumatra

29 Halal Tourism Development in West Sumatera

Rozalinda Universitas Islam Negeri Imam Bonjol Padang [email protected]

Nurhasnah Universitas Islam Negeri Imam Bonjol Padang

Roni Andespa Universitas Islam Negeri Imam Bonjol Padang

Abstract

Since winning the World Best Halal Culinary Destination and World's Best Halal Destination at the 2016 World Halal Tourism Award, West Sumatra Province has increasingly shown its potential as a world halal tourist destination. This study aims to analyze the development of halal tourism in West Sumatra. This research uses descriptive quantitative method by distributing questionnaires. This research was conducted in West Sumatra. Sources of data in this study were obtained from tourists, business operators, Creative Economy and Tourism Office of West Sumatra in province and regency / city, and West Sumatra Provincial Statistics Agency.The results showed that West Sumatra has a potential halal tourist destination. In the development of halal tourism in West Sumatra, there are still some weaknesses. Therefore, it must be supported by regulations on halal tourism, socialization, guidance for business actors, halal certificates for business actors, and infrastructure improvement.

Keywords: halal tourism, sharia tourism, tourism development

30 Visitors’ Pro Environmental Behavior in Marine Destination using Explanatory Sequential Approach: A Case of Mandeh, West Sumatra, Indonesia

Sari Lenggogeni Faculty of Economics, Universitas Andalas, Indonesia [email protected]

While many studies in sustainable tourism discussed the pro environmental behavior from tourist in a single perspective, less research focus on the multiple method to investigate the pro-environmental visitor behavior, using quantitative and qualitative approach. This study employed an explanatory sequential design using survey and focus group discussion from 328 respondents from Mandeh beach visitors and 30 participants of Mandeh beach post- visitors. This study reveals the result of behavior profile and visitor beach activities in islands. This study also concludes the urban - rural waste shifting due to visitor behavior in beach areas. This research aims to provide better insight of pro environmental behavior of visitors in a marine destination using a multiple method. Result and implication discussed.

Keywords: Pro environmental behavior, marine destination, mixed method, sustainable tourism.

31

Track 4. Special Topics

Sharia Supervisory Board (SSB) Function Supervision in The Application of Tabarru’ Concept in Sharia Insurance in Indonesia

Wetria Fauzi Andalas University Faculty of Law lecturer in civil law [email protected]

Abstract

The fundamental concept of sharia insurance is mutual help among the participants of the sharia insurance and has no commercial purpose. Sharia insurance is a set of agreement, which consist of agreement between sharia insurance company and policyholder and agreement amongst the policyholders, in in the framework of managing contribution based on sharia principle. Sharia insurance has contract which known with the term of tabarru’ which aiming goodness to help among fellow humans, not only for commercial aspect. The main problem in applying the tabarru concept in sharia insurance is in the aspect that tabarru’ is applied ‘comes from tabarru’ origin ‘where this concept is authorized by lawgiver. Should be resolved voluntarily with expecting no compensation. If the participant entitled to file a claim as the compensation of their contribution which they have paid, it will change the entire concept of takaful to bilateral contract (mu’awadhah) where money that paid for donation is changed to a claim. In this case, the notion of gharar and maysir, as in conventional insurance, not become the main concern. Surplus is the exclusive rights of the participant while other is applied that the participant has donated contribution as tabarru, in this case tabaru’ in sharia insurance lost its essence as mutual help.the problem in applying tabarru contract, the main duty of Sharia Supervisory Board is to supervise sharia financial institution activities in order to comply with the sharia provisions and principles that have been stated by Sharia National Board (SNB). There is a need to improve government supervision function through Sharia Supervisory Board (SSB) and Financial Service Authority (FSA) coordinating with each other.

Keywords: Tabarru’ contract, Sharia Supervisory Board (SSB)

32 Legal Analysis The 16th Economic Policy Package about The Relaxation of Negative Investment List to The Development of The Tourism Industry in Indonesia.

Upita Anggunsuri Faculty of Law, University Andalas, Indonesia [email protected]

Abstract

The 16th Economic Policy Package about the relaxation of negative investment list gives new guidance to the aim of economic development Indonesia. The consideration to negative investment list in some industry sectors also give impact to expectation sustainable tourism industry as one of important things in giving contribution to economy of Indonesia. This study endeavours to answer the following questions : What is the urgency of the 16th Economic Policy Package about the relaxation of negative investment list through the revision of Presidential Regulation of the Republic Indonesia No 44/2016 On Lists Of Business Fields that are Closed to and Business Fields that are Opened With Condition to Investment to development of tourism industry in Indonesia and What is the impact of the 16th Economic Policy Package about the relaxation of negative investment list to development tourism industry in Indonesia. This study uses legal data (normative study). The results of the study indicate that government does not coordinate to other stakeholders (such as : entrepreneur) to the process of the arrangement of relaxation of negative investment list through the revision presidential regulation of the Republic Indonesia No 44/2016 to increase investment potential in Indonesia. The Government has not considered readiness and sustainability entrepreneur at an increasingly competitive level. The limitation of information and government policy to protect business sustainability. Besides, the government arranges the relaxation of negative investment list unilaterally. It becomes a nonparticipatory policy to the development of the tourism industry in Indonesia

Keywords : The 16th Economic Policy Package, Negative Investment list, Tourism Industry

33 The Influence of Computerized Testing Methods in Selection Process on Employees Performance at West Sumatera Province Government

Hendra Lukito Faculty of Economics, Andalas University, Indonesia [email protected]

Harif Amali Rivai Faculty of Economics Andalas University, Indonesia

ABSTRACT

This study aims to determine the effect of computerized testing methods use in the selecting employees process at West Sumatra Province Government. The employee selection process consists of several stages, namely: conducting job analysis, determining the number of employees to be received with the source and conducting testing to obtain qualified prospective employees. The object in this study is civil servants who are in charge of agencies within the West Sumatra provincial government. The method of data collection in this study used primary data in the form of questionnaires and quantitative approaches. The distribution of questionnaires was carried out to civil servants in charge of agencies in the West Sumatra provincial government which would then be analyzed to test the research hypothesis. The data analysis technique used in this study is SEM method with PLS software. The model used in this study emphasizes the importance of using computerized testing methods to change behavior and improve employee performance. The results showed that computerized testing had no effect on employee performance while the determinants of success in using information systems had a positive and significant effect on the employees performance in the West Sumatra provincial government. The determinants of the success using an information system that consists of relative benefits, suitability of value, convenience, experience and ability are only relative benefits that do not have a positive and significant effect on employee performance. The results of this study are expected to provide input to decision makers in the West Sumatra provincial government about the validity to use computerized testing methods in the selection process for civil servants. This is done so that the West Sumatra provincial government can improve the quality of employees and provide better services to the community.

Keywords: selection process, computerized testing, employee performance

34

Determination of Inundation Zone Using Artificial Intelligence as A Basis for Infrastructure Development in Special Economic Areas of Tanjung Lesung Banten

Maya Damayanti Diponegoro University, Semarang, Indonesia [email protected]

Abstract

According to history, Sunda Strait has experienced several tsunamis recorded in the tsunami catalog caused by several geological phenomena. One of the most recent tsunami incidents in the Sunda Strait was the tsunami on December 22, 2018. According to The Indonesia National Disaster Management Agency (BNPB), the number of victims of the Sunda Strait tsunami died at 437 people and losses for tourism ranged from Rp150 billion. Phuket, the area affected by 2004 Indian Ocean Tsunami, can increase number of tourist arrivals even exceeded the number of visits before the tsunami caused by mapping vulnerability areas and comprehensive risk analysis. To anticipate future tsunamis, an inundation zone model of tsunami waves will arrive at the coast. Inundation zones or tsunami wave runoff zones are generated from non-linear relationships between the Sunda Strait bathymetry, tide gauge signals, coastal topography along the west coast of Banten, and rainfall during past tsunamis using artificial intelligence by type extreme machine learning (ELM). The results of this method is faster than ordinary inversion methods with a high degree of accuracy. The inundation zone resulting from this research can be used as a reference for the local government for infrastructure development that supports Tanjung Lesung tourism.

Keywords: Artificial intelligence, inundation zone, tsunami, infrastructure, Tanjung Lesung

35 Development of Indigenous Entrepreneurship among The Semai Community at Batang Padang, District Perak

Salbiah Abd Rahman*, Unitar International University Kuala Lumpur Malaysia [email protected]

Haliza Mohd Said Unitar International University Kuala Lumpur Malaysia

Samiah Rashid Ali Unitar International University Kuala Lumpur Malaysia

Abstract

The indigenous tribe of Peninsular Malaysia has always been associated with poor household income and poverty. Perak state recorded 2,828 indigenous people under poverty (JAKOA 2015). Jabatan Kemajuan Orang Asli (JAKOA) 2015 strategic report states that the participation in the global economy through entrepreneurship and business development is widely accepted as the key to success by most Indigenous community. In Malaysia small business enterprise contribute ninety seven (97%) per-cent of country total businesses. This research on Semai tribe of the Senoi community of Batang Padang is rich with natural and cultural resources that are available within their own district for small medium business (SME) enterprise growth. Exploratory and qualitative research method is used through in-situ observation was undertaken to determine the success factors of these indigenous individuals for other communities’ leaders and indigenous stakeholders future planning. The outcome of this research can be an indigenous entrepreneurship model among Semai people community in Peninsular Malaysia.

Keyword: Indigenous, Poverty, Entrepreneur, Semai and Community

36 Determinants of Financial Inclusion on SMEs In West Sumatera Agro-Tourism Area

Venny Darlis Faculty of Economics, Andalas University [email protected]

Abstract

This paper aims at investigating determinants of financial inclusion on SMEs in West Sumatera Agro-tourism Area. It employs cross section data techniques. It also scrutinizes determinants that play an important role on financial inclusion, such as; age, gender, education level, income level, and financial literacy. Primary data is obtained from distributing questionnaires to SMEs (Small Medium Enterprises). The samples include 105 SMEs located in West Sumatera Agro-tourism Area. Mainly applying quantitative analysis, the study uses logistic regressions. The study finds that only gender that have significant effect on financial inclusion. Conversely, other determinants like age, education level, income level, and financial literacy have insignificant effect on financial inclusion. Then, SMEs sectors are expected to increase their access on financial inclusion. The study also recommends that the government should put in place policies that encourage financial service providers are more accessible for SMEs. Finally, the study discusses several policy implications of the analysis and contributes to our understanding about financial inclusion determinants in emerging country.

Key words: Financial Inclusion, Small Medium Enterprise, Agro Tourism

37 Tourism Development Based on Sharia Models on Tourist Destinations in Padang City

Yanuar Tarumanagara University [email protected]

Agus Zainul Arifin Tarumanagara University

Yulasmi Universitas Putra Indonesia “YPTK” Padang

Abstract

This study aims to make a description of attractions to tourist destinations in North Sumatra. Sharia area is in the object of observation in West Sumatra province. The research subject is a tourist destination in the city. Sharia description analysis method (comparing between reality and expectations) the potential of sharia tourism is carried out through, a tourism manager survey of tourists on visits to tourism sites, and local government. This research was conducted by spreading, questionnaire, interview, and observation. The method of analyzing of data-fired different methods than Levene’s test for equality of SPSS variances and software. The result of the research proved that all tourists’ variables attraction amanitas, accessibility and ancillary shows of the values were lower than the hope Levene’s Test for equality of variances proved which are considerable.

Keywords: sharia, tour the tourist potential, a tourist attraction. , tourist facilities Destinations.

38 Theme Park Tourism based on books and movies

Donny Eros English Department of Andalas University [email protected]

Abstract

Many theme parks are developed based on book or movie. Disneyland and Harry Potter the Wizarding World are among the most popular which are internationally opened for public in many countries. Those theme parks are visited by children, teenagers and even adults. The reason to visit may be vary, yet the association to their favourite books or films are among the most popular reasons. The same theme park may have different variations in different countries to meet its potential market. It is a business inspired from the popular narratives which can potentially boost up the tourist visits in one country. Such phenomena have been studied and developed into tourism strategy. Thus, this research explore the creation of the theme park and its tourism impact. It is also explore the local narratives from book or film which are potentially developed into literature or film based theme park as a tourism strategy in West Sumatera. Studying the Disneyland and Harry Potter The Wizarding World lead this research to look at Siti Nurbaya and Malin Kundang as popular local narrative which can be developed into literature or film based theme park as a strategy to boost up the West Sumatera tourism.

Keywords: Literary Tourism, Film Tourism, Theme Park, Disneyland, Malin

39 In-Game Factors and Technology Acceptance Factors in Increasing Intention to Play Online Game

Wahyu Rafdinal Department of Commerce, Politeknik Negeri Bandung Bandung, Indonesia [email protected]

Agri Qisthi Economics Faculty, Universitas Andalas Padang, Indonesia

Abstract

Online games are in great demand and even become leisure activities for many gamers. This study aims to analyse the factors of attitude towards playing online games that are influenced by factors that exist in online games (game features and trust in developers) and technology acceptance factors (perceived usefulness and perceived ease of use) on the intention to play online games, also analyse subjective norms in influencing intention to play online games. Respondents in this study are online game players in Indonesia with 250 respondents. The analysis technique used is PLS-SEM. The results showed that attitude toward playing online games and subjective norms had a significant effect on intention to play online games. Attitude toward playing online games is influenced by perceive usefulness, game features, and trust in game developers. But perceive ease of use does not have a significant effect on attitude toward playing online games.

Keywords: Perceived Usefulness, Perceived Ease of Use, Game Features, Trust, Attitude, Subjective Norm, Intention to Play

40 Description of Online Shopping Consumer Loyalty (Survey on Consumers in West Sumatra)

Eri Besra Management Department, Andalas University, Padang Sumatera Barat [email protected]

Linda Wati Management Department, Bung Hatta University, Padang Sumatera Barat

Surya Dharma Management Department, Bung Hatta University, Padang Sumatera Barat

Abstract

Currently, online transactions In Indonesia continue to increase which can be seen from the steady rise of the number of online shoppers from year to year. Likewise, the number of online stores or shop in various online media has multiplied significantly. This condition triggers a high competitiveness in online shopping as internet users consumers are now becoming more active and careful in selecting and assessing the sites to be visited. Therefore, e-commerce providers compete with other competitors in increasing consumer satisfaction so that consumers are loyal to their online shopping sites since loyalty to online shops has an influence or an important factor on consumers in the purchasing decision process. The purpose of this study is to describe the behaviour of consumers on online shopping sites in West Sumatra and to describe the loyalty of online shopping consumers by using loyalty levels.

Keywords: Online Shopping, Consumer Loyalty

41 Productive Waqf Affairs with Partnership Patterns for Social Welfare In Indonesia

Yasniwati Law Faculty, Andalas University [email protected]

Abstract

One of the Islamic institutions that are very instrumental in empowering the ummah is waqf. In history, waqf has played a role in the social, economic and cultural development of society. The things that stand out from waqf institutions are their role in financing various religious activities (Islam), Islamic education and health. For example, in Egypt, Saudi Arabia, Turkey and several other countries, development and various facilities, infrastructure and worship, education and health are funded by the development of waqf. The continuity of the benefits of waqf results is possible because of the promotion of productive waqf to support various social and religious activities. Indonesia is a country located on the continent of Southeast Asia. Even though it is far from the country of origin of Islam, but the population that adheres to Islam in Indonesia is very large, which is about 12.7 percent of the total Muslim world. In 2010, followers of Islam in Indonesia were around 205 million people or 88.1 percent of the population. The area of waqf land in Indonesia is almost five times the total area of Singapore. The data contained in the Waqf Information System Sub-Directorate, Ministry of Religion shows that in 2012, the waqf land area in Indonesia reached 3,492,045,373.754m2, the waqf land area was spread over 420,003 locations in all regions of Indonesia. Waqf projects in Indonesia were not only fixed objects but also movable objects such as money and vehicles. So many waqf assets can be managed in partnership with the results of the management that can be utilized for social welfare. In this study the approach used predominantly is "Normative Juridical Research Methods conducted through library research, the data sought is secondary data using primary, secondary, tertiary legal materials.

Keywords: Productive Waqf, Partnership, Social Welfare

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