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and your service animal may be asked to leave if if leave to asked be may animal service your and •• BuyBuy aa transittransit passpass atat anyany lightlight railrail station,station, multi-daymulti-day passpass isis validvalid forfor bothboth busbus andand lightlight rail.rail. •• ChooseChoose fullfull fare,fare, reducedreduced farefare (youth,(youth, senior,senior, transittransittransit servicesservicesservices bybyby usingusingusing ourourour automatedautomatedautomated phonephonephone
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ask whether an animal is a service animal and and animal service a is animal an whether ask All-DayAll-Day andand multi-daymulti-day passespasses mustmust bebe activatedactivated valleymetro.org/nextride
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given equal access to programs and services services and programs to access equal given •• ActivateActivate youryour passpass beforebefore boardingboarding andand keepkeep 15-Day15-Day oror 31-Day.31-Day. TheThe 1-Ride1-Ride farefare isis validvalid forfor lightlight CUSTOMERCUSTOMER SERVICESERVICE to Valley Metro Customer Service. In case case In Service. Customer Metro Valley to
Valley Metro’s pet policy. Transit personnel may may personnel Transit policy. pet Metro’s Valley AIRPORTAIRPORT beforebefore boarding.boarding. OnceOnce activated,activated, multi-daymulti-day passespasses
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accepted. allall terminalsterminals andand thethe EastEast EconomyEconomy parkingparking lot.lot. immediately)immediately)immediately) ororor waitwaitwait tototo activateactivateactivate tototo useuseuse atatat aaa laterlaterlater •• SundaysSundays andand designateddesignated holidays,holidays, symbol and place your bike in the rack. You may may You rack. the in bike your place and symbol •• ArriveArrive atat thethe busbus stopstop oror railrail stationstation fifi veve their service animals. A service animal must be be must animal service A animals. service their
verify stock, store hours and methods of payment payment of methods and hours store stock, verify ServiceService operatesoperates 365365 daysdays aa year,year, 2424 hourshours aa day,day, date.date. TheThe 1-Ride1-Ride farefare isis automaticallyautomatically activatedactivated All-Day,All-Day, 7-Day,7-Day, 15-Day15-Day andand 31-Day31-Day passespasses cancan bebe
and exiting the train. the exiting and 88 a.m.a.m. -- 55 p.m.p.m. Enter the train at the doors nearest the bike bike the nearest doors the at train the Enter
• • minutesminutes beforebefore scheduledscheduled departure.departure. BeBe
Valley Metro welcomes people with disabilities and and disabilities with people welcomes Metro Valley 111 Pass types vary by location. Please call ahead to to ahead call Please location. by vary types Pass
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for more information. more for Visit
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the bus. the •• RemoveRemove youryour passespasses andand pickpick upup youryour changechange •• PlacePlace aa pre-purchasedpre-purchased passpass intointo thethe “Validator”“Validator”
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reason. Always stand behind the textured textured the behind stand Always reason. buses,buses, paypay youryour farefare andand movemove quicklyquickly toto aa riderideride locationslocationslocations wherewherewhere customerscustomerscustomers cancancan parkparkpark theirtheirtheir vehiclevehiclevehicle PassPass LOSTLOST ANDAND FOUNDFOUND INFORMATION:INFORMATION:
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New Year’s Eve and New Year’s Day Year’s New and Eve Year’s New •
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Contact Customer Service for more information. more for Service Customer Contact Making sure you remain visible to the operator, operator, the to visible remain you sure Making
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operator that you are removing your bike. your removing are you that operator parkingparking isis prohibitedprohibited andand cancan resultresult inin towing.towing. VisitVisit prompted,prompted, saysay “Lost“Lost andand Found”Found” andand provideprovide thethe
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Spanish are available at fare vending machines. machines. vending fare at available are Spanish Select “GO” Select
• • 33 AA 1-Ride1-Ride farefare isis activatedactivated automaticallyautomatically withwith
through the front door and advise the bus bus the advise and door front the through announcedannounced andand visuallyvisually displayed.displayed. WatchWatch oror valleymetro.org/parkandridevalleymetro.org/parkandride forforfor moremoremore information.information.information. 7-Day7-Day $20.00$20.00 $10.00$10.00 N/AN/A routeroute number.number. FollowFollow providedprovided instructions.instructions.
Braille and verbal instructions in English and and English in instructions verbal and Braille
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accessories. You are responsible for loading and and loading for responsible are You accessories. nearnear thethe windowwindow toto signalsignal thethe operator.operator. OnOn WEBSITE Independence Day Independence
• • exactexact changechange andand isis validvalid forfor busbus traveltravel only.only.
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on the ground until the bus drives away. drives bus the until ground the on 15-Day15-Day $33.00$33.00 $16.50$16.50 N/AN/A •• SmokingSmoking ofof anyany productsproducts isis prohibited.prohibited. NoNo
Memorial Day Memorial •
aisleways. stopsstops areare announced.announced. SignsSigns onon thethe frontfront
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the next bus. bus. next the eating,eating, loudloud music,music, skateboardingskateboarding oror littering.littering. Employer-issuedEmployer-issued PlatinumPlatinum Passes,Passes, ASUASU U-PassesU-Passes
and last set of doors. If spaces are full, use wide wide use full, are spaces If doors. of set last and Get the next arrival times at your stop your at times arrival next the Get • Presidents Day Presidents • • andand sideside ofof thethe traintrain showshow thethe train’strain’s fifi nalnal
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Martin Luther King, Jr. Day Jr. King, Luther Martin • All buses have racks in front to accommodate accommodate to front in racks have buses All •
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include: a Sunday schedule. Express/RAPID routes do not not do routes Express/RAPID schedule. Sunday a prohibited. is structures other or fences station to
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vehicles and some station platforms. Locking a bike bike a Locking platforms. station some and vehicles fares fares fares purchased purchasedpurchased through throughthrough the thethe fare farefare vending vendingvending machines machinesmachines are areare good goodgood for forfor light lightlight rail railrail only. only.only.
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there are nearly 800 authorized retail locations locations retail authorized 800 nearly are there many local routes throughout the Valley. Service Service Valley. the throughout routes local many
park-and-rides, transit centers, on bus and light rail rail light and bus on centers, transit park-and-rides, PleasePlease notenote thatthat anan assaultassault onon aa busbus oror lightlight railrail operatoroperator
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multi-day pass is valid for both bus and light rail. rail. light and bus both for valid is pass multi-day Choose full fare, reduced fare (youth, senior, senior, (youth, fare reduced fare, full Choose • transit services by using our automated phone phone automated our using by services transit Buy a transit pass at any light rail station, station, rail light any at pass transit a Buy
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centers or at nearly 800 Valleywide retail locations. locations. retail Valleywide 800 nearly at or centers ForFor moremore information,information, visitvisit valleymetro.org/rights.valleymetro.org/rights.
meet at each light rail station. Your All-Day or or All-Day Your station. rail light each at meet
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must not sit on seats or block exits or aisles. You You aisles. or exits block or seats on sit not must Valley Metro is not responsible for theft or damage to bicycles bicycles bicycles to to damage damage or or theft theft for for responsible responsible not not is is Metro Metro Valley Valley
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passengers. passengers. passengers. given equal access to programs and services services services services and and and programs programs programs to to to access access access equal equal equal given given given of emergencies, call 911. call emergencies, of
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Valley Metro’s pet policy. Transit personnel may may may may personnel personnel personnel Transit Transit Transit policy. policy. policy. pet pet pet Metro’s Metro’s Metro’s Valley Valley Valley passengers. given equal access to programs and services services and programs to access equal given
train to ensure the safety and comfort of all all all all of of of comfort comfort comfort and and and safety safety safety the the the ensure ensure ensure to to to train train train Valley Metro customers using public transit are are are are transit transit transit public public public using using using customers customers customers Metro Metro Metro Valley Valley Valley to Valley Metro Customer Service. In case case In Service. Customer Metro Valley to
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companionship or emotional support are not not not not are are are support support support emotional emotional emotional or or or companionship companionship companionship If a train is full, bike riders must wait for the next next the for wait must riders bike full, is train a If •
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Valley Metro welcomes people with disabilities and and and and disabilities disabilities disabilities with with with people people people welcomes welcomes welcomes Metro Metro Metro Valley Valley Valley
Pass types vary by location. Please call ahead to to to to ahead ahead ahead call call call Please Please Please location. location. location. by by by vary vary vary types types types Pass Pass Pass * Standard text messaging rates apply. apply. apply. rates rates rates messaging messaging messaging text text text Standard Standard Standard * * *
and exiting the train. the exiting and
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Valley Metro welcomes people with disabilities and and disabilities with people welcomes Metro Valley
Pass types vary by location. Please call ahead to to ahead call Please location. by vary types Pass * Standard text messaging rates apply. rates messaging text Standard *
TIPS FOR LIGHT RAIL RIDERS: RIDERS: RIDERS: RAIL RAIL RAIL LIGHT LIGHT LIGHT FOR FOR FOR TIPS TIPS TIPS Service Animals Animals Animals Service Service Service
Use the handrails at all times when entering entering when times all at handrails the Use •
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TIPS FOR LIGHT RAIL RIDERS: RAIL LIGHT FOR TIPS Service Animals Service come along in minutes. minutes. minutes. in in in along along along come come come for more information. more for Visit
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located at your stop stop stop your your your at at at located located located STOP# STOP# STOP# the the the enter enter enter or or or Say Say Say • • • holidays depending on special events in your area. area. area. area. your your your in in in events events events special special special on on on depending depending depending holidays holidays holidays
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located at your stop your at located STOP# the enter or Say • Do not run for the train. Another one will will will will one one one Another Another Another train. train. train. the the the for for for run run run not not not Do Do Do • • • holidays depending on special events in your area. area. your in events special on depending holidays
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the bus. bus. bus. the the the Light rail may o er extended service on certain certain on service extended er o may rail Light
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rack to its upright position and move away from from from from away away away move move move and and and position position position upright upright upright its its its to to to rack rack rack Call 602.253.5000 602.253.5000 602.253.5000 Call Call Call • • • warning strip on the platform. the on strip warning
reason. Always stand behind the textured textured textured textured the the the behind behind behind stand stand stand Always Always Always reason. reason. reason.
rack to its upright position and move away from from away move and position upright its to rack Call 602.253.5000 Call •
release the hook and lift your bike. Return the the the the Return Return Return bike. bike. bike. your your your lift lift lift and and and hook hook hook the the the release release release reason. Always stand behind the textured textured the behind stand Always reason.
New Year’s Eve and New Year’s Day Day Day Year’s Year’s Year’s New New New and and and Eve Eve Eve Year’s Year’s Year’s New New New • • •
CALL CALL CALL
Do not step in front or between trains for any any any any for for for trains trains trains between between between or or or front front front in in in step step step not not not Do Do Do • • •
release the hook and lift your bike. Return the the Return bike. your lift and hook the release
New Year’s Eve and New Year’s Day Year’s New and Eve Year’s New • CALL
Contact Customer Service for more information. information. information. more more more for for for Service Service Service Customer Customer Customer Contact Contact Contact Making sure you remain visible to the operator, operator, operator, operator, the the the to to to visible visible visible remain remain remain you you you sure sure sure Making Making Making • • • Do not step in front or between trains for any any for trains between or front in step not Do •
Christmas Eve and Christmas Day Day Day Christmas Christmas Christmas and and and Eve Eve Eve Christmas Christmas Christmas • • •
Contact Customer Service for more information. more for Service Customer Contact Making sure you remain visible to the operator, operator, the to visible remain you sure Making •
and listen for warning bells and horns. horns. horns. and and and bells bells bells warning warning warning for for for listen listen listen and and and
The Transit Book is available in large print. print. print. print. large large large in in in available available available is is is Book Book Book Transit Transit Transit The The The
Christmas Eve and Christmas Day Christmas and Eve Christmas •
operator that you are removing your bike. bike. bike. your your your removing removing removing are are are you you you that that that operator operator operator
and listen for warning bells and horns. and bells warning for listen and
The Transit Book is available in large print. print. large in available is Book Transit The
Light rail is quiet. Look for fl ashing headlights headlights headlights headlights ashing ashing ashing fl fl fl for for for Look Look Look quiet. quiet. quiet. is is is rail rail rail Light Light Light • • •
Thanksgiving and Friday after Thanksgiving Thanksgiving Thanksgiving after after after Friday Friday Friday and and and Thanksgiving Thanksgiving Thanksgiving • • • Spanish are available at fare vending machines. machines. machines. machines. vending vending vending fare fare fare at at at available available available are are are Spanish Spanish Spanish
Select “GO” “GO” “GO” Select Select Select • • • operator that you are removing your bike. your removing are you that operator
through the front door and advise the bus bus bus bus the the the advise advise advise and and and door door door front front front the the the through through through
Light rail is quiet. Look for fl ashing headlights headlights ashing fl for Look quiet. is rail Light •
Thanksgiving and Friday after Thanksgiving after Friday and Thanksgiving •
Spanish are available at fare vending machines. machines. vending fare at available are Spanish
Select “GO” Select •
Braille and verbal instructions in English and and and and English English English in in in instructions instructions instructions verbal verbal verbal and and and Braille Braille Braille • • •
through the front door and advise the bus bus the advise and door front the through
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Veterans Day Day Day Veterans Veterans Veterans • • •
STOP# STOP# STOP# Enter Enter Enter • • • If possible, sit near the front of the bus. Exit Exit Exit Exit bus. bus. bus. the the the of of of front front front the the the near near near sit sit sit possible, possible, possible, If If If • • •
Braille and verbal instructions in English and and English in instructions verbal and Braille •
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Veterans Day Veterans •
STOP# Enter • If possible, sit near the front of the bus. Exit Exit bus. the of front the near sit possible, If •
stations and inside buses and trains. trains. trains. trains. and and and buses buses buses inside inside inside and and and stations stations stations
RAIL RAIL RAIL
Labor Day Day Day Labor Labor Labor • • •
On your phone, go to to to to go go go phone, phone, phone, your your your On On On • • • valleymetro.org valleymetro.org valleymetro.org
unloading your bike. bike. bike. your your your unloading unloading unloading
stations and inside buses and trains. trains. and buses inside and stations
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Labor Day Labor • announced and/or visually displayed at stops, stops, stops, stops, at at at displayed displayed displayed visually visually visually and/or and/or and/or announced announced announced On your phone, go to to go phone, your On • valleymetro.org
unloading your bike. your unloading
accessories. You are responsible for loading and and and and loading loading loading for for for responsible responsible responsible are are are You You You accessories. accessories. accessories.
WEBSITE WEBSITE WEBSITE announced and/or visually displayed at stops, stops, at displayed visually and/or announced Independence Day Day Day Independence Independence Independence • • •
Light rail stations and major bus stops are both both both both are are are stops stops stops bus bus bus major major major and and and stations stations stations rail rail rail Light Light Light • • •
accessories. You are responsible for loading and and loading for responsible are You accessories.
WEBSITE Independence Day Independence •
Have your bike ready to load by removing all all all all removing removing removing by by by load load load to to to ready ready ready bike bike bike your your your Have Have Have • • •
on the ground until the bus drives away. away. away. drives drives drives bus bus bus the the the until until until ground ground ground the the the on on on
Light rail stations and major bus stops are both both are stops bus major and stations rail Light •
Memorial Day Day Day Memorial Memorial Memorial • • • Have your bike ready to load by removing all all removing by load to ready bike your Have •
on the ground until the bus drives away. drives bus the until ground the on
aisleways. aisleways. aisleways.
If you drop something when exiting, leave it it it it leave leave leave exiting, exiting, exiting, when when when something something something drop drop drop you you you If If If • • •
Memorial Day Memorial •
the next bus. bus. bus. bus. next next next the the the
aisleways.
If you drop something when exiting, leave it it leave exiting, when something drop you If •
and last set of doors. If spaces are full, use wide wide wide wide use use use full, full, full, are are are spaces spaces spaces If If If doors. doors. doors. of of of set set set last last last and and and Get the next arrival times at your stop stop stop your your your at at at times times times arrival arrival arrival next next next the the the Get Get Get • • • Presidents Day Day Day Presidents Presidents Presidents • • • the next bus. bus. next the
two bikes. If the racks are full, please wait for for for for wait wait wait please please please full, full, full, are are are racks racks racks the the the If If If bikes. bikes. bikes. two two two
stay in the safe zone away from the curb. curb. curb. the the the from from from away away away zone zone zone safe safe safe the the the in in in stay stay stay
and last set of doors. If spaces are full, use wide wide use full, are spaces If doors. of set last and Get the next arrival times at your stop your at times arrival next the Get • Presidents Day Presidents •
spaces for wheelchairs located near the fi rst rst rst rst fi fi fi the the the near near near located located located wheelchairs wheelchairs wheelchairs for for for spaces spaces spaces two bikes. If the racks are full, please wait for for wait please full, are racks the If bikes. two
stay in the safe zone away from the curb. the from away zone safe the in stay
and press send send send press press press and and and Martin Luther King, Jr. Day Day Day Jr. Jr. Jr. King, King, King, Luther Luther Luther Martin Martin Martin • • • All buses have racks in front to accommodate accommodate accommodate accommodate to to to front front front in in in racks racks racks have have have buses buses buses All All All • • •
When waiting for the bus, be visible and and and and visible visible visible be be be bus, bus, bus, the the the for for for waiting waiting waiting When When When • • •
spaces for wheelchairs located near the fi rst rst fi the near located wheelchairs for spaces
three wheelchairs. Light rail vehicles have four four four four have have have vehicles vehicles vehicles rail rail rail Light Light Light wheelchairs. wheelchairs. wheelchairs. three three three
and press send press and
Martin Luther King, Jr. Day Jr. King, Luther Martin • All buses have racks in front to accommodate accommodate to front in racks have buses All •
When waiting for the bus, be visible and and visible be bus, the for waiting When •
STOP# STOP# STOP# 5-digit 5-digit 5-digit enter enter enter and and and 22966* 22966* 22966* Text Text Text • • •
three wheelchairs. Light rail vehicles have four four have vehicles rail Light wheelchairs. three
TIPS FOR BUS RIDERS: RIDERS: RIDERS: BUS BUS BUS FOR FOR FOR TIPS TIPS TIPS
signals. signals. signals. Buses have ramps or lifts and room for two to to to to two two two for for for room room room and and and lifts lifts lifts or or or ramps ramps ramps have have have Buses Buses Buses • • • STOP# 5-digit enter and 22966* Text •
TIPS FOR BUS RIDERS: BUS FOR TIPS
signals.
Buses have ramps or lifts and room for two to to two for room and lifts or ramps have Buses • STOP# STOP# STOP# station station station your your your Find Find Find • • •
Always use the crosswalk and obey tra® c c c c tra® tra® tra® obey obey obey and and and crosswalk crosswalk crosswalk the the the use use use Always Always Always • • •
operate on these holidays. holidays. holidays. these these these on on on operate operate operate
STOP# station your Find • as station platforms. platforms. platforms. platforms. station station station as as as
Always use the crosswalk and obey tra® c c tra® obey and crosswalk the use Always •
operate on these holidays. these on operate
TEXT* TEXT* TEXT*
as station platforms. platforms. station as
include: include: include: a Sunday schedule. Express/RAPID routes do not not not not do do do routes routes routes Express/RAPID Express/RAPID Express/RAPID schedule. schedule. schedule. Sunday Sunday Sunday a a a prohibited. prohibited. prohibited. is is is structures structures structures other other other or or or fences fences fences station station station to to to
Do not cross in front of or behind the bus. bus. bus. bus. the the the behind behind behind or or or of of of front front front in in in cross cross cross not not not Do Do Do • • •
Light rail vehicle entrances are at the same level level level level same same same the the the at at at are are are entrances entrances entrances vehicle vehicle vehicle rail rail rail Light Light Light • • •
TEXT*
include: a Sunday schedule. Express/RAPID routes do not not do routes Express/RAPID schedule. Sunday a prohibited. is structures other or fences station to
Do not cross in front of or behind the bus. bus. the behind or of front in cross not Do • Light rail vehicle entrances are at the same level level same the at are entrances vehicle rail Light •
where you can purchase transit passes. Retailers Retailers Retailers Retailers passes. passes. passes. transit transit transit purchase purchase purchase can can can you you you where where where will operate on major holidays (see below) using using using using below) below) below) (see (see (see holidays holidays holidays major major major on on on operate operate operate will will will bike bike bike a a a Locking Locking Locking platforms. platforms. platforms. station station station some some some and and and vehicles vehicles vehicles
Never run after or next to a moving bus. bus. bus. moving moving moving a a a to to to next next next or or or after after after run run run Never Never Never • • • 100% mobility aid accessible. accessible. accessible. aid aid aid mobility mobility mobility 100% 100% 100%
times at your stop. stop. stop. your your your at at at times times times where you can purchase transit passes. Retailers Retailers passes. transit purchase can you where will operate on major holidays (see below) using using below) (see holidays major on operate will bike a Locking platforms. station some and vehicles
there are nearly 800 authorized retail locations locations locations locations retail retail retail authorized authorized authorized 800 800 800 nearly nearly nearly are are are there there there many local routes throughout the Valley. Service Service Service Service Valley. Valley. Valley. the the the throughout throughout throughout routes routes routes local local local many many many rail rail rail light light light and and and bus bus bus on on on centers, centers, centers, transit transit transit park-and-rides, park-and-rides, park-and-rides,
Never run after or next to a moving bus. moving a to next or after run Never •
100% mobility aid accessible. aid mobility 100% times at your stop. your at times
there are nearly 800 authorized retail locations locations retail authorized 800 nearly are there many local routes throughout the Valley. Service Service Valley. the throughout routes local many rail light and bus on centers, transit park-and-rides,
BUS BUS BUS All Valley Metro vehicles are are are are vehicles vehicles vehicles Metro Metro Metro Valley Valley Valley All All All Text, call or go online to receive arrival arrival arrival arrival receive receive receive to to to online online online go go go or or or call call call Text, Text, Text,
In addition to transit centers and and and and centers centers centers transit transit transit to to to addition addition addition In In In Transit service is provided 365 days a year on on on on year year year a a a days days days 365 365 365 provided provided provided is is is service service service Transit Transit Transit most most most at at at located located located are are are racks racks racks and/or and/or and/or lockers lockers lockers Bike Bike Bike valleymetro.org, valleymetro.org, valleymetro.org, valleymetro.org,
BUS All Valley Metro vehicles are are vehicles Metro Valley All Text, call or go online to receive arrival arrival receive to online go or call Text,
In addition to transit centers and and centers transit to addition In Transit service is provided 365 days a year on on year a days 365 provided is service Transit most at located are racks and/or lockers Bike valleymetro.org, valleymetro.org, Safety Tips Safety Accessibility Accessibility Accessibility Retail Locations Retail Hours Hours Hours Service Service Service Board Board Board on on on Bikes Bikes Bikes Safety Tips Safety Safety Tips Safety Retail Locations Retail Retail Locations Retail NextRide? NextRide? NextRide?
Accessibility Service Hours Service Board on Bikes Safety Tips Safety Retail Locations Retail NextRide?
When is your your your is is is When When When When is your is When MKQ4313 MKQ4313 MKQ4313
MKQ4313
3 Valid for consecutive days only. only. only. days days days consecutive consecutive consecutive for for for Valid Valid Valid 3 3 3
3 Valid for consecutive days only. days consecutive for Valid 3
with disabilities and Medicare cardholders only. Proof of eligibility is required. required. required. is is is eligibility eligibility eligibility of of of Proof Proof Proof only. only. only. cardholders cardholders cardholders Medicare Medicare Medicare and and and disabilities disabilities disabilities with with with
is a crime under Arizona’s criminal statutes. statutes. statutes. criminal criminal criminal Arizona’s Arizona’s Arizona’s under under under crime crime crime a a a is is is
2 Reduced fare is valid for youth 6 through 18, seniors 65 and older, persons persons persons persons older, older, older, and and and 65 65 65 seniors seniors seniors 18, 18, 18, through through through 6 6 6 youth youth youth for for for valid valid valid is is is fare fare fare Reduced Reduced Reduced 2 2 2 with disabilities and Medicare cardholders only. Proof of eligibility is required. is eligibility of Proof only. cardholders Medicare and disabilities with
is a crime under Arizona’s criminal statutes. criminal Arizona’s under crime a is Please note that an assault on a bus or light rail operator operator operator operator rail rail rail light light light or or or bus bus bus a a a on on on assault assault assault an an an that that that note note note Please Please Please
2 Reduced fare is valid for youth 6 through 18, seniors 65 and older, persons persons older, and 65 seniors 18, through 6 youth for valid is fare Reduced 2
Please note that an assault on a bus or light rail operator operator rail light or bus a on assault an that note Please
fares purchased through the fare vending machines are good for light rail only. only. only. rail rail rail light light light for for for good good good are are are machines machines machines vending vending vending fare fare fare the the the through through through purchased purchased purchased fares fares fares
1 The 1-Ride fare is valid for a single trip on bus or light rail, not both. 1-Ride 1-Ride 1-Ride 1-Ride both. both. both. not not not rail, rail, rail, light light light or or or bus bus bus on on on trip trip trip single single single a a a for for for valid valid valid is is is fare fare fare 1-Ride 1-Ride 1-Ride The The The 1 1 1 fares purchased through the fare vending machines are good for light rail only. rail light for good are machines vending fare the through purchased fares
ding or “Enjoy Your Ride” appears on screen. screen. on on appears appears Ride” Ride” Your Your “Enjoy “Enjoy or or ding ding ding or “Enjoy Your Ride” appears on screen. on appears Ride” Your “Enjoy or ding
Beverages must be in spill-proof containers. containers. containers. containers. spill-proof spill-proof spill-proof in in in be be be must must must Beverages Beverages Beverages • • •
1 The 1-Ride fare is valid for a single trip on bus or light rail, not both. 1-Ride 1-Ride both. not rail, light or bus on trip single a for valid is fare 1-Ride The 1 ding or “Enjoy Your Ride” appears on screen. on appears Ride” Your “Enjoy or ding
the orange sensor until you hear a confi rmation rmation rmation confi confi a a hear hear you you until until sensor sensor orange orange the the the orange sensor until you hear a confi rmation rmation confi a hear you until sensor orange the Beverages must be in spill-proof containers. containers. spill-proof in be must Beverages •
the orange sensor until you hear a confi rmation rmation confi a hear you until sensor orange the
control at all times. times. times. all all all at at at control control control
ensure proper validation, hold the card fl at against against against at at fl fl card card the the hold hold validation, validation, proper proper ensure ensure ensure proper validation, hold the card fl at against against at fl card the hold validation, proper ensure
when possible. possible. possible. when when when
control at all times. all at control
ensure proper validation, hold the card fl at against against at fl card the hold validation, proper ensure
welcome. All animals must be kept under under under under kept kept kept be be be must must must animals animals animals All All All welcome. welcome. welcome. 31-Day 31-Day 31-Day $104.00 $104.00 $104.00 $32.00 $32.00 $32.00 $64.00 $64.00 $64.00
when possible. when
or standalone targets before each boarding. To To To boarding. boarding. each each before before targets targets standalone standalone or or or standalone targets before each boarding. To To boarding. each before targets standalone or
3 3 3
Bus riders should exit through the back door door door door back back back the the the through through through exit exit exit should should should riders riders riders Bus Bus Bus • • •
welcome. All animals must be kept under under kept be must animals All welcome.
31-Day $104.00 $32.00 $64.00
or standalone targets before each boarding. To To boarding. each before targets standalone or
disabilities and pets in secured carriers are are are are carriers carriers carriers secured secured secured in in in pets pets pets and and and disabilities disabilities disabilities 3 Bus riders should exit through the back door door back the through exit should riders Bus •
touched to the orange target on vending machines machines machines vending vending on on target target orange orange the the to to touched touched touched to the orange target on vending machines machines vending on target orange the to touched
disabilities and pets in secured carriers are are carriers secured in pets and disabilities
destination. destination. destination. touched to the orange target on vending machines machines vending on target orange the to touched
Service animals assisting persons with with with with persons persons persons assisting assisting assisting animals animals animals Service Service Service • • •
and other plastic cards must be validated or or or validated validated be be must must cards cards plastic plastic other other and and and other plastic cards must be validated or or validated be must cards plastic other and
destination.
Service animals assisting persons with with persons assisting animals Service •
and side of the train show the train’s fi nal nal nal nal fi fi fi train’s train’s train’s the the the show show show train train train the the the of of of side side side and and and
and other plastic cards must be validated or or validated be must cards plastic other and
Employer-issued Platinum Passes, ASU U-Passes U-Passes U-Passes ASU ASU Passes, Passes, Platinum Platinum Employer-issued Employer-issued Employer-issued Platinum Passes, ASU U-Passes U-Passes ASU Passes, Platinum Employer-issued
eating, loud music, skateboarding or littering. littering. littering. or or or skateboarding skateboarding skateboarding music, music, music, loud loud loud eating, eating, eating, and side of the train show the train’s fi nal nal fi train’s the show train the of side and
stops are announced. Signs on the front front front front the the the on on on Signs Signs Signs announced. announced. announced. are are are stops stops stops
Employer-issued Platinum Passes, ASU U-Passes U-Passes ASU Passes, Platinum Employer-issued
eating, loud music, skateboarding or littering. or skateboarding music, loud eating,
Smoking of any products is prohibited. No No No No prohibited. prohibited. prohibited. is is is products products products any any any of of of Smoking Smoking Smoking • • • stops are announced. Signs on the front front the on Signs announced. are stops
15-Day 15-Day 15-Day N/A N/A N/A $16.50 $16.50 $16.50 $33.00 $33.00 $33.00
rail, trains stop at every station. Upcoming Upcoming Upcoming Upcoming station. station. station. every every every at at at stop stop stop trains trains trains rail, rail, rail, 3 3 3
Smoking of any products is prohibited. No No prohibited. is products any of Smoking •
15-Day N/A $16.50 $33.00
rail, trains stop at every station. Upcoming Upcoming station. every at stop trains rail,
exact change and is valid for bus travel only. only. travel travel bus bus for for valid valid is is and and change change exact exact exact change and is valid for bus travel only. travel bus for valid is and change exact 3
near the window to signal the operator. On On On On operator. operator. operator. the the the signal signal signal to to to window window window the the the near near near
exact change and is valid for bus travel only. travel bus for valid is and change exact
Obey the following rules on buses and light rail. rail. rail. light light light and and and buses buses buses on on on rules rules rules following following following the the the Obey Obey Obey near the window to signal the operator. On On operator. the signal to window the near
A 1-Ride fare purchased at a bus farebox requires requires requires farebox farebox bus bus a a at at purchased purchased fare fare 1-Ride 1-Ride A A A 1-Ride fare purchased at a bus farebox requires requires farebox bus a at purchased fare 1-Ride A
destination, pull the cord or press the strip strip strip strip the the the press press press or or or cord cord cord the the the pull pull pull destination, destination, destination,
Obey the following rules on buses and light rail. light and buses on rules following the Obey
A 1-Ride fare purchased at a bus farebox requires requires farebox bus a at purchased fare 1-Ride A
Conduct & Rules & Conduct Conduct & Rules & Conduct Conduct & Rules & Conduct destination, pull the cord or press the strip strip the press or cord the pull destination,
be sure to keep your receipt as proof of payment. payment. payment. of of proof proof as as receipt receipt your your keep keep to to sure sure be be be sure to keep your receipt as proof of payment. payment. of proof as receipt your keep to sure be
listen for your stop. About a block before your your your your before before before block block block a a a About About About stop. stop. stop. your your your for for for listen listen listen
Conduct & Rules & Conduct
be sure to keep your receipt as proof of payment. payment. of proof as receipt your keep to sure be
listen for your stop. About a block before your your before block a About stop. your for listen
purchase and allows you to ride once on light rail; rail; rail; light light on on once once ride ride to to you you allows allows and and purchase purchase purchase and allows you to ride once on light rail; rail; light on once ride to you allows and purchase
announced and visually displayed. Watch or or or or Watch Watch Watch displayed. displayed. displayed. visually visually visually and and and announced announced announced
for more information. information. information. more more more for for for valleymetro.org/parkandride valleymetro.org/parkandride valleymetro.org/parkandride route number. Follow provided instructions. instructions. instructions. provided provided provided Follow Follow Follow number. number. number. route route route
7-Day 7-Day 7-Day N/A N/A N/A $10.00 $10.00 $10.00 $20.00 $20.00 $20.00
purchase and allows you to ride once on light rail; rail; light on once ride to you allows and purchase
3 3 3 announced and visually displayed. Watch or or Watch displayed. visually and announced
A 1-Ride fare is activated automatically with with with automatically automatically activated activated is is fare fare 1-Ride 1-Ride A A A 1-Ride fare is activated automatically with with automatically activated is fare 1-Ride A
for more information. more for valleymetro.org/parkandride route number. Follow provided instructions. provided Follow number. route
7-Day N/A $10.00 $20.00 On the bus, major streets and stops are are are are stops stops stops and and and streets streets streets major major major bus, bus, bus, the the the On On On • • •
parking is prohibited and can result in towing. Visit Visit Visit Visit towing. towing. towing. in in in result result result can can can and and and prohibited prohibited prohibited is is is parking parking parking prompted, say “Lost and Found” and provide the the the the provide provide provide and and and Found” Found” Found” and and and “Lost “Lost “Lost say say say prompted, prompted, prompted, 3
A 1-Ride fare is activated automatically with with automatically activated is fare 1-Ride A
On the bus, major streets and stops are are stops and streets major bus, the On •
parking is prohibited and can result in towing. Visit Visit towing. in result can and prohibited is parking prompted, say “Lost and Found” and provide the the provide and Found” and “Lost say prompted,
park-and-rides are for daily transit use only. Overnight Overnight Overnight Overnight only. only. only. use use use transit transit transit daily daily daily for for for are are are park-and-rides park-and-rides park-and-rides Use the automated system for help. When When When When help. help. help. for for for system system system automated automated automated the the the Use Use Use
behind the yellow line at the front of the bus. bus. bus. the the the of of of front front front the the the at at at line line line yellow yellow yellow the the the behind behind behind
park-and-rides are for daily transit use only. Overnight Overnight only. use transit daily for are park-and-rides Use the automated system for help. When When help. for system automated the Use
behind the yellow line at the front of the bus. the of front the at line yellow the behind Dip your pass into a bus farebox. farebox. bus bus a a into into pass pass your your Dip Dip • • Dip your pass into a bus farebox. bus a into pass your Dip •
602.253.5000 602.253.5000 602.253.5000 602.253.5000
for free and access Valley Metro Rail. Valley Metro Metro Metro Metro Valley Valley Valley Rail. Rail. Rail. Metro Metro Metro Valley Valley Valley access access access and and and free free free for for for
seat. If no seat is available, stand in a safe area area area area safe safe safe a a a in in in stand stand stand available, available, available, is is is seat seat seat no no no If If If seat. seat. seat.
Dip your pass into a bus farebox. bus a into pass your Dip •
602.253.5000 602.253.5000
for free and access Valley Metro Rail. Valley Metro Metro Valley Rail. Metro Valley access and free for
seat. If no seat is available, stand in a safe area area safe a in stand available, is seat no If seat.
LOST AND FOUND INFORMATION: INFORMATION: INFORMATION: INFORMATION: FOUND FOUND FOUND AND AND AND LOST LOST LOST
ride locations where customers can park their vehicle vehicle vehicle vehicle their their their park park park can can can customers customers customers where where where locations locations locations ride ride ride
buses, pay your fare and move quickly to a a a a to to to quickly quickly quickly move move move and and and fare fare fare your your your pay pay pay buses, buses, buses, Pass Pass Pass slot on the vending machine. machine. machine. vending vending the the on on slot slot slot on the vending machine. machine. vending the on slot
and/or receipt. Change is dispensed in coins. in dispensed is Change receipt. and/or and/or receipt. Change is dispensed in coins. coins. in in dispensed dispensed is is Change Change receipt. receipt. and/or and/or
LOST AND FOUND INFORMATION: INFORMATION: FOUND AND LOST
$6.50 $6.50 $6.50 $2.00 $2.00 $2.00 $4.00 $4.00 $4.00
ride locations where customers can park their vehicle vehicle their park can customers where locations ride
buses, pay your fare and move quickly to a a to quickly move and fare your pay buses,
Pass
slot on the vending machine. machine. vending the on slot
All-Day All-Day All-Day All-Day Along the light rail alignment, there are 11 park-and- park-and- park-and- 11 11 11 are are are there there there alignment, alignment, alignment, rail rail rail light light light the the the Along Along Along
and/or receipt. Change is dispensed in coins. in dispensed is Change receipt. and/or
Let others exit before boarding. On-board On-board On-board On-board boarding. boarding. boarding. before before before exit exit exit others others others Let Let Let • • •
Place a pre-purchased pass into the “Validator” “Validator” “Validator” the the into into pass pass pre-purchased pre-purchased a a Place Place • • Place a pre-purchased pass into the “Validator” “Validator” the into pass pre-purchased a Place •
$6.50 $2.00 $4.00
Remove your passes and pick up your change change your up pick and passes your Remove • Remove your passes and pick up your change change change your your up up pick pick and and passes passes your your Remove Remove • •
All-Day All-Day Along the light rail alignment, there are 11 park-and- 11 are there alignment, rail light the Along
Let others exit before boarding. On-board On-board boarding. before exit others Let •
Place a pre-purchased pass into the “Validator” “Validator” the into pass pre-purchased a Place •
Remove your passes and pick up your change change your up pick and passes your Remove •
PARKANDRIDE PARKANDRIDE PARKANDRIDE
Thanksgiving and Christmas Day Day Day Christmas Christmas Christmas and and and Thanksgiving Thanksgiving Thanksgiving
ready. ready. ready. pass at the vending machine. machine. machine. vending vending the the at at pass pass pass at the vending machine. machine. vending the at pass
or coins. Bills larger than $20 are not accepted. not are $20 than larger Bills coins. or or coins. Bills larger than $20 are not accepted. accepted. not not are are $20 $20 than than larger larger Bills Bills coins. coins. or or
PARKANDRIDE
Thanksgiving and Christmas Day Christmas and Thanksgiving
ready.
pass at the vending machine. machine. vending the at pass
Independence Day, Labor Day, Day, Day, Day, Labor Labor Labor Day, Day, Day, Independence Independence Independence or coins. Bills larger than $20 are not accepted. not are $20 than larger Bills coins. or
the curb or platform edge. Have your fare fare fare fare your your your Have Have Have edge. edge. edge. platform platform platform or or or curb curb curb the the the Choose the “activate” option when you buy your your your buy buy you you when when option option “activate” “activate” the the Choose Choose • • Choose the “activate” option when you buy your your buy you when option “activate” the Choose •
To pay, select credit or debit card or insert cash cash insert or card debit or credit select pay, To • To pay, select credit or debit card or insert cash cash cash insert insert or or card card debit debit or or credit credit select select pay, pay, To To • •
Independence Day, Labor Day, Day, Labor Day, Independence
the curb or platform edge. Have your fare fare your Have edge. platform or curb the
Choose the “activate” option when you buy your your buy you when option “activate” the Choose • Closed New Year’s Day, Memorial Day, Day, Day, Day, Memorial Memorial Memorial Day, Day, Day, Year’s Year’s Year’s New New New Closed Closed Closed • • •
To pay, select credit or debit card or insert cash cash insert or card debit or credit select pay, To •
visible and stay in the safe zone, away from from from from away away away zone, zone, zone, safe safe safe the the the in in in stay stay stay and and and visible visible visible
activated in the following ways: ways: following following the the in in activated activated activated in the following ways: following the in activated
Closed New Year’s Day, Memorial Day, Day, Memorial Day, Year’s New Closed • with fi ve-minute frequency. frequency. frequency. frequency. ve-minute ve-minute ve-minute fi fi fi with with with
1-Ride 1-Ride 1-Ride $3.25 $3.25 $3.25 $1.00 $1.00 $1.00 $2.00 $2.00 $2.00 upon purchase. upon upon purchase. purchase. upon upon
visible and stay in the safe zone, away from from away zone, safe the in stay and visible
1 1 1
minutes before scheduled departure. Be Be Be Be departure. departure. departure. scheduled scheduled scheduled before before before minutes minutes minutes
activated in the following ways: following the in activated
with fi ve-minute frequency. frequency. ve-minute fi with 1-Ride $3.25 $1.00 $2.00 8 a.m. - 5 p.m. p.m. p.m. 5 5 5 - - - a.m. a.m. a.m. 8 8 8
upon purchase. upon
All-Day, 7-Day, 15-Day and 31-Day passes can be be be can can passes passes 31-Day 31-Day and and 15-Day 15-Day 7-Day, 7-Day, All-Day, All-Day, All-Day, 7-Day, 15-Day and 31-Day passes can be be can passes 31-Day and 15-Day 7-Day, All-Day, Service operates 365 days a year, 24 hours a day, day, day, day, a a a hours hours hours 24 24 24 year, year, year, a a a days days days 365 365 365 operates operates operates Service Service Service
1 date. The 1-Ride fare is automatically activated activated automatically is fare 1-Ride The date. date. The 1-Ride fare is automatically activated activated activated automatically automatically is is fare fare 1-Ride 1-Ride The The date. date.
minutes before scheduled departure. Be Be departure. scheduled before minutes
8 a.m. - 5 p.m. 5 - a.m. 8
Arrive at the bus stop or rail station fi ve ve ve ve fi fi fi station station station rail rail rail or or or stop stop stop bus bus bus the the the at at at Arrive Arrive Arrive • • •
All-Day, 7-Day, 15-Day and 31-Day passes can be be can passes 31-Day and 15-Day 7-Day, All-Day, Service operates 365 days a year, 24 hours a day, day, a hours 24 year, a days 365 operates Service Sundays and designated holidays, holidays, holidays, holidays, designated designated designated and and and Sundays Sundays Sundays • • •
date. The 1-Ride fare is automatically activated activated automatically is fare 1-Ride The date.
all terminals and the East Economy parking lot. lot. lot. lot. parking parking parking Economy Economy Economy East East East the the the and and and terminals terminals terminals all all all immediately) or wait to activate to use at a later later a at use to activate to wait or immediately) immediately) or wait to activate to use at a later later later a a at at use use to to activate activate to to wait wait or or immediately) immediately)
Arrive at the bus stop or rail station fi ve ve fi station rail or stop bus the at Arrive •
Sundays and designated holidays, holidays, designated and Sundays •
all terminals and the East Economy parking lot. lot. parking Economy East the and terminals all
immediately) or wait to activate to use at a later later a at use to activate to wait or immediately)
sensor at a fare vending machine. machine. machine. vending vending vending fare fare fare a a a at at at sensor sensor sensor
PHX Sky Train Train Train Sky Sky Sky PHX PHX PHX . Sky Train provides free rides to to to to rides rides rides free free free provides provides provides Train Train Train Sky Sky Sky . . .
Select “Activate” now (if you are planning to ride ride to planning are you (if now “Activate” Select • Select “Activate” now (if you are planning to ride ride ride to to planning planning are are you you (if (if now now “Activate” “Activate” Select Select • • Saturdays, 7 a.m. - 7 p.m. p.m. p.m. 7 7 7 - - - a.m. a.m. a.m. 7 7 7 Saturdays, Saturdays, Saturdays, • • •
expire at 2:59 a.m. the next day. day. next next the the a.m. a.m. 2:59 2:59 at at expire expire expire at 2:59 a.m. the next day. next the a.m. 2:59 at expire
® ® ®
sensor at a fare vending machine. vending fare a at sensor
PHX Sky Train Sky PHX . Sky Train provides free rides to to rides free provides Train Sky .
Select “Activate” now (if you are planning to ride ride to planning are you (if now “Activate” Select • Saturdays, 7 a.m. - 7 p.m. 7 - a.m. 7 Saturdays, •
trip by touching your card to the orange orange orange orange the the the to to to card card card your your your touching touching touching by by by trip trip trip
expire at 2:59 a.m. the next day. next the a.m. 2:59 at expire
Airport from the 44th St/Washington station using using using using station station station St/Washington St/Washington St/Washington 44th 44th 44th the the the from from from Airport Airport Airport
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on the pass. Both All-Day and multi-day passes passes passes multi-day multi-day and and All-Day All-Day Both Both pass. pass. the the on on on the pass. Both All-Day and multi-day passes passes multi-day and All-Day Both pass. the on
RAPID RAPID RAPID Rail Rail Rail Light Light Light
Select the number of passes you wish to buy. buy. to wish you passes of number the Select • Select the number of passes you wish to buy. buy. buy. to to wish wish you you passes passes of of number number the the Select Select • • Weekdays, 6 a.m. - 8 p.m. p.m. p.m. 8 8 8 - - - a.m. a.m. a.m. 6 6 6 Weekdays, Weekdays, Weekdays, • • •
trip by touching your card to the orange orange the to card your touching by trip
Airport from the 44th St/Washington station using using station St/Washington 44th the from Airport
Reduced Reduced Reduced
Pass/ASU U-Pass users, validate before each each each each before before before validate validate validate users, users, users, U-Pass U-Pass U-Pass Pass/ASU Pass/ASU Pass/ASU
on the pass. Both All-Day and multi-day passes passes multi-day and All-Day Both pass. the on
RAPID Rail Light
Connect to Phoenix Sky Harbor International International International International Harbor Harbor Harbor Sky Sky Sky Phoenix Phoenix Phoenix to to to Connect Connect Connect 2 2 2
Express/ Express/ Express/ Express/ Bus/ Bus/ Bus/ Local Local Local
Select the number of passes you wish to buy. buy. to wish you passes of number the Select • Weekdays, 6 a.m. - 8 p.m. 8 - a.m. 6 Weekdays, •
are valid for the number of consecutive days listed listed listed days days consecutive consecutive of of number number the the for for valid valid are are are valid for the number of consecutive days listed listed days consecutive of number the for valid are
Reduced
Pass/ASU U-Pass users, validate before each each before validate users, U-Pass Pass/ASU
Connect to Phoenix Sky Harbor International International Harbor Sky Phoenix to Connect
2 BUSINESS HOURS HOURS HOURS BUSINESS BUSINESS BUSINESS Express/ Express/ Bus/ Local rail only. rail rail only. only. rail rail your pass as proof of payment. Platinum Platinum Platinum Platinum payment. payment. payment. of of of proof proof proof as as as pass pass pass your your your
are valid for the number of consecutive days listed listed days consecutive of number the for valid are
before boarding. Once activated, multi-day passes passes passes multi-day multi-day activated, activated, Once Once boarding. boarding. before before before boarding. Once activated, multi-day passes passes multi-day activated, Once boarding. before
AIRPORT AIRPORT AIRPORT
BUSINESS HOURS BUSINESS
rail only. rail your pass as proof of payment. Platinum Platinum payment. of proof as pass your
CUSTOMER SERVICE SERVICE SERVICE SERVICE CUSTOMER CUSTOMER CUSTOMER 15-Day or 31-Day. The 1-Ride fare is valid for light light for valid is fare 1-Ride The 31-Day. or 15-Day 15-Day or 31-Day. The 1-Ride fare is valid for light light light for for valid valid is is fare fare 1-Ride 1-Ride The The 31-Day. 31-Day. or or 15-Day 15-Day Activate your pass before boarding and keep keep keep keep and and and boarding boarding boarding before before before pass pass pass your your your Activate Activate Activate • • •
before boarding. Once activated, multi-day passes passes multi-day activated, Once boarding. before
AIRPORT
All-Day and multi-day passes must be activated activated activated be be must must passes passes multi-day multi-day and and All-Day All-Day All-Day and multi-day passes must be activated activated be must passes multi-day and All-Day
CUSTOMER SERVICE SERVICE CUSTOMER 15-Day or 31-Day. The 1-Ride fare is valid for light light for valid is fare 1-Ride The 31-Day. or 15-Day Activate your pass before boarding and keep keep and boarding before pass your Activate •
Select the fare type: 1-Ride, All-Day, 7-Day, 7-Day, All-Day, 1-Ride, type: fare the Select • Select the fare type: 1-Ride, All-Day, 7-Day, 7-Day, 7-Day, All-Day, All-Day, 1-Ride, 1-Ride, type: type: fare fare the the Select Select • • All-Day and multi-day passes must be activated activated be must passes multi-day and All-Day
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Select the fare type: 1-Ride, All-Day, 7-Day, 7-Day, All-Day, 1-Ride, type: fare the Select •
which has an upgraded cost. cost. cost. upgraded upgraded upgraded an an an has has has which which which
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your trip. trip. trip. your your your
Express/RAPID bus. Express/RAPID Express/RAPID bus. bus. Express/RAPID Express/RAPID Hablamos español. español. español. Hablamos Hablamos Hablamos list of retail locations, visit visit visit visit locations, locations, locations, retail retail retail of of of list list list
which has an upgraded cost. upgraded an has which
$500 and can lose their transit privileges. privileges. privileges. transit transit their their lose lose can can and and $500 $500 $500 and can lose their transit privileges. privileges. transit their lose can and $500 list. Express/RAPID refers to express bus service service service service bus bus bus express express express to to to refers refers refers Express/RAPID Express/RAPID Express/RAPID list. list. list.
your trip. your
Express/RAPID bus. Express/RAPID Hablamos español. Hablamos list of retail locations, visit visit locations, retail of list
Use the online trip planner or Ridekick Ridekick Ridekick or or or planner planner planner trip trip trip online online online the the the Use Use Use to plan plan plan plan to to to
disabled or Medicare cardholders) or or cardholders) Medicare or disabled disabled or Medicare cardholders) or or or cardholders) cardholders) Medicare Medicare or or disabled disabled system 24 hours a day, 365 days a year. year. year. a a a days days days 365 365 365 day, day, day, a a a hours hours hours 24 24 24 system system system transit center, retail outlet or online. For a a a a For For For online. online. online. or or or outlet outlet outlet retail retail retail center, center, center, transit transit transit
$500 and can lose their transit privileges. privileges. transit their lose can and $500 list. Express/RAPID refers to express bus service service bus express to refers Express/RAPID list.
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Violators are subject to fi nes ranging from $50 to to to $50 $50 from from ranging ranging nes nes fi fi to to subject subject are are Violators Violators Violators are subject to fi nes ranging from $50 to to $50 from ranging nes fi to subject are Violators Visit Visit Visit Visit for a complete complete complete complete a a a for for for
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Use the online trip planner or Ridekick or planner trip online the Use to plan plan to
disabled or Medicare cardholders) or or cardholders) Medicare or disabled system 24 hours a day, 365 days a year. a days 365 day, a hours 24 system transit center, retail outlet or online. For a a For online. or outlet retail center, transit
multi-day pass is valid for both bus and light rail. rail. rail. rail. light light light and and and bus bus bus both both both for for for valid valid valid is is is pass pass pass multi-day multi-day multi-day ®
Choose full fare, reduced fare (youth, senior, senior, (youth, fare reduced fare, full Choose • Choose full fare, reduced fare (youth, senior, senior, senior, (youth, (youth, fare fare reduced reduced fare, fare, full full Choose Choose • • transit services by using our automated phone phone phone phone automated automated automated our our our using using using by by by services services services transit transit transit Buy a transit pass at any light rail station, station, station, station, rail rail rail light light light any any any at at at pass pass pass transit transit transit a a a Buy Buy Buy • • •
Violators are subject to fi nes ranging from $50 to to $50 from ranging nes fi to subject are Violators Visit Visit for a complete complete a for valleymetro.org/saleslocations
pass and proof of eligibility for reduced fares. fares. fares. reduced reduced for for eligibility eligibility of of proof proof and and pass pass pass and proof of eligibility for reduced fares. fares. reduced for eligibility of proof and pass centers or at nearly 800 Valleywide retail locations. locations. locations. locations. retail retail retail Valleywide Valleywide Valleywide 800 800 800 nearly nearly nearly at at at or or or centers centers centers
multi-day pass is valid for both bus and light rail. rail. light and bus both for valid is pass multi-day
Choose full fare, reduced fare (youth, senior, senior, (youth, fare reduced fare, full Choose • transit services by using our automated phone phone automated our using by services transit Buy a transit pass at any light rail station, station, rail light any at pass transit a Buy •
meet at each light rail station. Your All-Day or or or or All-Day All-Day All-Day Your Your Your station. station. station. rail rail rail light light light each each each at at at meet meet meet Customers can obtain information about various various various various about about about information information information obtain obtain obtain can can can Customers Customers Customers
pass and proof of eligibility for reduced fares. fares. reduced for eligibility of proof and pass centers or at nearly 800 Valleywide retail locations. locations. retail Valleywide 800 nearly at or centers
passengers at random to produce a valid transit transit transit valid valid a a produce produce to to random random at at passengers passengers period. time purchased the for bus on passengers at random to produce a valid transit transit valid a produce to random at passengers on bus for the purchased time period. period. period. time time purchased purchased the the for for bus bus on on from fare vending machines, online, at transit transit transit transit at at at online, online, online, machines, machines, machines, vending vending vending fare fare fare from from from Book or contact Customer Service. Service. Service. Customer Customer Customer contact contact contact or or or Book Book Book
meet at each light rail station. Your All-Day or or All-Day Your station. rail light each at meet
Customers can obtain information about various various about information obtain can Customers
Plan your trip using the many bus connections that that that that connections connections connections bus bus bus many many many the the the using using using trip trip trip your your your Plan Plan Plan passengers at random to produce a valid transit transit valid a produce to random at passengers on bus for the purchased time period. period. time purchased the for bus on from fare vending machines, online, at transit transit at online, machines, vending fare from Book or contact Customer Service. Customer contact or Book
Fare inspectors regularly patrol the system and ask ask ask and and system system the the patrol patrol regularly regularly inspectors inspectors Fare Fare valid also is pass multi-day or All-Day An station. Fare inspectors regularly patrol the system and ask ask and system the patrol regularly inspectors Fare station. An All-Day or multi-day pass is also valid valid valid also also is is pass pass multi-day multi-day or or All-Day All-Day An An station. station. , Ridekick Ridekick Ridekick , , , structure and pass types. Passes can be purchased purchased purchased purchased be be be can can can Passes Passes Passes types. types. types. pass pass pass and and and structure structure structure TTY: 602.251.2039 (for the hearing impaired) impaired) impaired) hearing hearing hearing the the the (for (for (for 602.251.2039 602.251.2039 602.251.2039 TTY: TTY: TTY: , the Transit Transit Transit Transit the the the , , , valleymetro.org valleymetro.org valleymetro.org
Plan your trip using the many bus connections that that connections bus many the using trip your Plan
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Fare inspectors regularly patrol the system and ask ask and system the patrol regularly inspectors Fare station. An All-Day or multi-day pass is also valid valid also is pass multi-day or All-Day An station. , Ridekick , structure and pass types. Passes can be purchased purchased be can Passes types. pass and structure TTY: 602.251.2039 (for the hearing impaired) hearing the (for 602.251.2039 TTY: , the Transit Transit the ,
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BUS & LIGHT RAIL RAIL RAIL LIGHT LIGHT LIGHT & & & BUS BUS BUS
Light rail operates on a proof-of-payment system. system. system. proof-of-payment proof-of-payment a a on on operates operates rail rail Light Light rail light each at located are machines vending Fare Light rail operates on a proof-of-payment system. system. proof-of-payment a on operates rail Light Fare vending machines are located at each light rail rail rail light light each each at at located located are are machines machines vending vending Fare Fare Plan your trip using the online trip planner at at at at planner planner planner trip trip trip online online online the the the using using using trip trip trip your your your Plan Plan Plan • • • Local bus and light rail share the same fare fare fare fare same same same the the the share share share rail rail rail light light light and and and bus bus bus Local Local Local Customer Service: 602.253.5000 602.253.5000 602.253.5000 Service: Service: Service: Customer Customer Customer ®
BUS & LIGHT RAIL LIGHT & BUS
Light rail operates on a proof-of-payment system. system. proof-of-payment a on operates rail Light Fare vending machines are located at each light rail rail light each at located are machines vending Fare Plan your trip using the online trip planner at at planner trip online the using trip your Plan • Local bus and light rail share the same fare fare same the share rail light and bus Local Customer Service: 602.253.5000 Service: Customer Information Connections Connections Connections Information Payment Machines Machines Machines Information Information Information Information Payment Payment How to Ride Ride Ride to to to How How How
Connections Information Payment Machines Information How to Ride to How
Fare Fare Proof of Proof Fare Vending Fare Fare Vending Vending Fare Fare Contact Contact Contact Fare Proof of of Proof Proof
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3. Press send send send send Press Press Press Press 3. 3. 3. 3.
STOP# STOP# STOP# STOP# 5-digit 5-digit 5-digit 5-digit Enter Enter Enter Enter 2. 2. 2. 2.
or service animal. animal. animal. animal. service service service service or or or or
22966 22966 22966 22966 Text Text Text 1. 1. 1.
1. Text Text 1. ValleyValley MetroMetro facilities or threatens the safety of any other person person person person person other other other other any any any any of of of of safety safety safety safety the the the the threatens threatens threatens threatens or or or or facilities facilities facilities facilities
STOP# STOP# STOP# STOP# enter enter enter enter or or or or Say Say Say Say 3. 3. 3. 3. your service animal soils or damages Valley Metro Metro Metro Metro Metro Valley Valley Valley Valley damages damages damages damages or or or or soils soils soils soils animal animal animal animal service service service service your your your your
For more information, visit visit visit visit visit information, information, information, information, more more more more For For For For valleymetro.org/rights. valleymetro.org/rights. valleymetro.org/rights. valleymetro.org/rights.
2. Say Say Say Say 2. 2. 2. 2. and your service animal may be asked to leave if if if if if leave leave leave leave to to to to asked asked asked asked be be be be may may may may animal animal animal animal service service service service your your your your and and and and
on transit system property. property. property. property. system system system system transit transit transit transit on on on on
(602) 253-5000 253-5000 253-5000 253-5000 (602) (602) (602) (602) Call Call Call 1. 1. 1. 1. Call Call 1. RideRide GuideGuide
must not sit on seats or block exits or aisles. You You You You You aisles. aisles. aisles. aisles. or or or or exits exits exits exits block block block block or or or or seats seats seats seats on on on on sit sit sit sit not not not not must must must must
Act. Act. Act. Act. Act.
Valley Metro is not responsible for theft or damage to bicycles bicycles bicycles bicycles to to to damage damage damage or or or theft theft theft for for for responsible responsible responsible not not not is is is Metro Metro Metro Valley Valley Valley
Valley Metro is not responsible for theft or damage to bicycles bicycles to damage or theft for responsible not is Metro Valley BUSBUS && LIGHTLIGHT RAILRAIL
service animal must be under your control and and and and and control control control control your your your your under under under under be be be be must must must must animal animal animal animal service service service service
origin in accordance with Title VI of the Civil Rights Rights Rights Rights Civil Civil Civil the the the of of of VI VI VI Title Title Title with with with accordance accordance accordance in in in origin origin origin
origin in accordance with Title VI of the Civil Rights Rights Civil the of VI Title with accordance in origin APRILAPRIL 2017 2017
what tasks the animal is trained to perform. Your Your Your Your Your perform. perform. perform. perform. to to to to trained trained trained trained is is is is animal animal animal animal the the the the tasks tasks tasks tasks what what what what
without regard to race, color, disability or national national national national national or or or or disability disability disability disability color, color, color, color, race, race, race, race, to to to to regard regard regard regard without without without without
of emergencies, call 911. 911. 911. 911. call call call call emergencies, emergencies, emergencies, emergencies, of of of of
ask whether an animal is a service animal and and and and and animal animal animal animal service service service service a a a a is is is is animal animal animal animal an an an an whether whether whether whether ask ask ask ask
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passengers. passengers. passengers. passengers. given equal access to programs and services services services services services and and and and programs programs programs programs to to to to access access access access equal equal equal equal given given given given
to Valley Metro Customer Service. In case case case case case In In In In Service. Service. Service. Service. Customer Customer Customer Customer Metro Metro Metro Metro Valley Valley Valley Valley to to to to
Valley Metro’s pet policy. Transit personnel may may may may may personnel personnel personnel personnel Transit Transit Transit Transit policy. policy. policy. policy. pet pet pet pet Metro’s Metro’s Metro’s Metro’s Valley Valley Valley Valley
train to ensure the safety and comfort of all all all all all of of of of comfort comfort comfort comfort and and and and safety safety safety safety the the the the ensure ensure ensure ensure to to to to train train train train Valley Metro customers using public transit are are are are are transit transit transit transit public public public public using using using using customers customers customers customers Metro Metro Metro Metro Valley Valley Valley Valley
reporting any and all suspicious activities activities activities activities activities suspicious suspicious suspicious suspicious all all all all and and and and any any any any reporting reporting reporting reporting
considered service animals and are subject to to to to to subject subject subject subject are are are are and and and and animals animals animals animals service service service service considered considered considered considered
If a train is full, bike riders must wait for the next next next next next the the the the for for for for wait wait wait wait must must must must riders riders riders riders bike bike bike bike full, full, full, full, is is is is train train train train a a a a If If If If • • • •
Customer Rights Rights Rights Rights Rights Customer Customer Customer Customer
or call 602.253.5000. 602.253.5000. 602.253.5000. call call call or or or or call 602.253.5000. call or Help improve transit safety and security by by by by by security security security security and and and and safety safety safety safety transit transit transit transit improve improve improve improve Help Help Help Help valleymetro.org/saleslocations valleymetro.org/saleslocations valleymetro.org/saleslocations valleymetro.org/saleslocations companionship or emotional support are not not not not not are are are are support support support support emotional emotional emotional emotional or or or or companionship companionship companionship companionship
For a complete list of retail locations, visit visit visit visit locations, locations, locations, retail retail retail of of of list list list complete complete complete a a a For For For For a complete list of retail locations, visit visit locations, retail of list complete a For you do not block aisles or doorways. doorways. doorways. doorways. or or or or aisles aisles aisles aisles block block block block not not not not do do do do you you you you
of daily living. Animals which o er protection, protection, protection, protection, protection, er er er er o o o o which which which which Animals Animals Animals Animals living. living. living. living. daily daily daily daily of of of of TRANSIT WATCH WATCH WATCH WATCH TRANSIT TRANSIT TRANSIT TRANSIT
also stand with your bike if the racks are full and and and and and full full full full are are are are racks racks racks racks the the the the if if if if bike bike bike bike your your your your with with with with stand stand stand stand also also also also
individually trained to assist its handler with tasks tasks tasks tasks tasks with with with with handler handler handler handler its its its its assist assist assist assist to to to to trained trained trained trained individually individually individually individually accepted. accepted. accepted. accepted.
symbol and place your bike in the rack. You may may may may may You You You You rack. rack. rack. rack. the the the the in in in in bike bike bike bike your your your your place place place place and and and and symbol symbol symbol symbol
their service animals. A service animal must be be be be be must must must must animal animal animal animal service service service service A A A A animals. animals. animals. animals. service service service service their their their their verify stock, store hours and methods of payment payment payment payment of of of methods methods methods and and and hours hours hours store store store stock, stock, stock, verify verify verify verify stock, store hours and methods of payment payment of methods and hours store stock, verify
and exiting the train. train. train. train. the the the the exiting exiting exiting exiting and and and and
Enter the train at the doors nearest the bike bike bike bike bike the the the the nearest nearest nearest nearest doors doors doors doors the the the the at at at at train train train train the the the the Enter Enter Enter Enter • • • •
Valley Metro welcomes people with disabilities and and and and and disabilities disabilities disabilities disabilities with with with with people people people people welcomes welcomes welcomes welcomes Metro Metro Metro Metro Valley Valley Valley Valley Pass types vary by location. Please call ahead to to to to ahead ahead ahead call call call Please Please Please location. location. location. by by by vary vary vary types types types Pass Pass Pass Pass types vary by location. Please call ahead to to ahead call Please location. by vary types Pass * Standard text messaging rates apply. apply. apply. apply. rates rates rates rates messaging messaging messaging messaging text text text text Standard Standard Standard Standard * * * *
Use the handrails at all times when entering entering entering entering entering when when when when times times times times all all all all at at at at handrails handrails handrails handrails the the the the Use Use Use Use • • • •
TIPS FOR LIGHT RAIL RIDERS: RIDERS: RIDERS: RIDERS: RAIL RAIL RAIL RAIL LIGHT LIGHT LIGHT LIGHT FOR FOR FOR FOR TIPS TIPS TIPS TIPS Service Animals Animals Animals Animals Service Service Service Service for more information. information. information. information. more more more more for for for for Visit Visit Visit Visit valleymetro.org valleymetro.org valleymetro.org valleymetro.org
come along in minutes. minutes. minutes. minutes. in in in in along along along along come come come come
located at your stop stop stop stop your your your your at at at at located located located located STOP# STOP# STOP# STOP# the the the the enter enter enter enter or or or or Say Say Say Say • • • • holidays depending on special events in your area. area. area. area. area. your your your your in in in in events events events events special special special special on on on on depending depending depending depending holidays holidays holidays holidays
Do not run for the train. Another one will will will will will one one one one Another Another Another Another train. train. train. train. the the the the for for for for run run run run not not not not Do Do Do Do • • • •
Light rail may o er extended service on certain certain certain certain certain on on on on service service service service extended extended extended extended er er er er o o o o may may may may rail rail rail rail Light Light Light Light
Say “NextRide” when prompted prompted prompted prompted when when when when “NextRide” “NextRide” “NextRide” “NextRide” Say Say Say Say • • • •
the bus. bus. bus. bus. the the the the
warning strip on the platform. platform. platform. platform. the the the the on on on on strip strip strip strip warning warning warning warning
rack to its upright position and move away from from from from from away away away away move move move move and and and and position position position position upright upright upright upright its its its its to to to to rack rack rack rack Call 602.253.5000 602.253.5000 602.253.5000 602.253.5000 Call Call Call Call • • • •
reason. Always stand behind the textured textured textured textured textured the the the the behind behind behind behind stand stand stand stand Always Always Always Always reason. reason. reason. reason.
release the hook and lift your bike. Return the the the the the Return Return Return Return bike. bike. bike. bike. your your your your lift lift lift lift and and and and hook hook hook hook the the the the release release release release
New Year’s Eve and New Year’s Day Day Day Day Year’s Year’s Year’s Year’s New New New New and and and and Eve Eve Eve Eve Year’s Year’s Year’s Year’s New New New New • • • • CALL CALL CALL CALL Do not step in front or between trains for any any any any any for for for for trains trains trains trains between between between between or or or or front front front front in in in in step step step step not not not not Do Do Do Do • • • •
Contact Customer Service for more information. information. information. information. more more more more for for for for Service Service Service Service Customer Customer Customer Customer Contact Contact Contact Contact Making sure you remain visible to the operator, operator, operator, operator, operator, the the the the to to to to visible visible visible visible remain remain remain remain you you you you sure sure sure sure Making Making Making Making • • • •
Christmas Eve and Christmas Day Day Day Day Christmas Christmas Christmas Christmas and and and and Eve Eve Eve Eve Christmas Christmas Christmas Christmas • • • •
and listen for warning bells and horns. horns. horns. horns. and and and and bells bells bells bells warning warning warning warning for for for for listen listen listen listen and and and and
The Transit Book is available in large print. print. print. print. print. large large large large in in in in available available available available is is is is Book Book Book Book Transit Transit Transit Transit The The The The
operator that you are removing your bike. bike. bike. bike. your your your your removing removing removing removing are are are are you you you you that that that that operator operator operator operator
Light rail is quiet. Look for fl ashing headlights headlights headlights headlights headlights ashing ashing ashing ashing fl fl fl fl for for for for Look Look Look Look quiet. quiet. quiet. quiet. is is is is rail rail rail rail Light Light Light Light • • • •
Thanksgiving and Friday after Thanksgiving Thanksgiving Thanksgiving Thanksgiving after after after after Friday Friday Friday Friday and and and and Thanksgiving Thanksgiving Thanksgiving Thanksgiving • • • • Spanish are available at fare vending machines. machines. machines. machines. machines. vending vending vending vending fare fare fare fare at at at at available available available available are are are are Spanish Spanish Spanish Spanish Select “GO” “GO” “GO” “GO” Select Select Select Select • • • •
through the front door and advise the bus bus bus bus bus the the the the advise advise advise advise and and and and door door door door front front front front the the the the through through through through
Braille and verbal instructions in English and and and and and English English English English in in in in instructions instructions instructions instructions verbal verbal verbal verbal and and and and Braille Braille Braille Braille • • • •
Do not walk in the trackway. trackway. trackway. trackway. the the the the in in in in walk walk walk walk not not not not Do Do Do Do • • • • Veterans Day Day Day Day Veterans Veterans Veterans Veterans • • • • STOP# STOP# STOP# STOP# Enter Enter Enter Enter • • • • If possible, sit near the front of the bus. Exit Exit Exit Exit Exit bus. bus. bus. bus. the the the the of of of of front front front front the the the the near near near near sit sit sit sit possible, possible, possible, possible, If If If If • • • •
stations and inside buses and trains. trains. trains. trains. trains. and and and and buses buses buses buses inside inside inside inside and and and and stations stations stations stations
RAIL RAIL RAIL RAIL
Labor Day Day Day Day Labor Labor Labor Labor • • • • On your phone, go to to to to to go go go go phone, phone, phone, phone, your your your your On On On On • • • • valleymetro.org valleymetro.org valleymetro.org valleymetro.org unloading your bike. bike. bike. bike. your your your your unloading unloading unloading unloading
announced and/or visually displayed at stops, stops, stops, stops, stops, at at at at displayed displayed displayed displayed visually visually visually visually and/or and/or and/or and/or announced announced announced announced
accessories. You are responsible for loading and and and and and loading loading loading loading for for for for responsible responsible responsible responsible are are are are You You You You accessories. accessories. accessories. accessories.
WEBSITE WEBSITE WEBSITE WEBSITE Independence Day Day Day Day Independence Independence Independence Independence • • • •
Light rail stations and major bus stops are both both both both both are are are are stops stops stops stops bus bus bus bus major major major major and and and and stations stations stations stations rail rail rail rail Light Light Light Light • • • •
Have your bike ready to load by removing all all all all all removing removing removing removing by by by by load load load load to to to to ready ready ready ready bike bike bike bike your your your your Have Have Have Have • • • •
on the ground until the bus drives away. away. away. away. drives drives drives drives bus bus bus bus the the the the until until until until ground ground ground ground the the the the on on on on
Memorial Day Day Day Day Memorial Memorial Memorial Memorial • • • •
aisleways. aisleways. aisleways. aisleways.
If you drop something when exiting, leave it it it it it leave leave leave leave exiting, exiting, exiting, exiting, when when when when something something something something drop drop drop drop you you you you If If If If • • • • the next bus. bus. bus. bus. bus. next next next next the the the the
and last set of doors. If spaces are full, use wide wide wide wide wide use use use use full, full, full, full, are are are are spaces spaces spaces spaces If If If If doors. doors. doors. doors. of of of of set set set set last last last last and and and and Get the next arrival times at your stop stop stop stop your your your your at at at at times times times times arrival arrival arrival arrival next next next next the the the the Get Get Get Get • • • • Presidents Day Day Day Day Presidents Presidents Presidents Presidents • • • •
two bikes. If the racks are full, please wait for for for for for wait wait wait wait please please please please full, full, full, full, are are are are racks racks racks racks the the the the If If If If bikes. bikes. bikes. bikes. two two two two
stay in the safe zone away from the curb. curb. curb. curb. the the the the from from from from away away away away zone zone zone zone safe safe safe safe the the the the in in in in stay stay stay stay
spaces for wheelchairs located near the fi rst rst rst rst rst fi fi fi fi the the the the near near near near located located located located wheelchairs wheelchairs wheelchairs wheelchairs for for for for spaces spaces spaces spaces
and press send send send send press press press press and and and and Martin Luther King, Jr. Day Day Day Day Jr. Jr. Jr. Jr. King, King, King, King, Luther Luther Luther Luther Martin Martin Martin Martin • • • • All buses have racks in front to accommodate accommodate accommodate accommodate accommodate to to to to front front front front in in in in racks racks racks racks have have have have buses buses buses buses All All All All • • • •
When waiting for the bus, be visible and and and and and visible visible visible visible be be be be bus, bus, bus, bus, the the the the for for for for waiting waiting waiting waiting When When When When • • • •
three wheelchairs. Light rail vehicles have four four four four four have have have have vehicles vehicles vehicles vehicles rail rail rail rail Light Light Light Light wheelchairs. wheelchairs. wheelchairs. wheelchairs. three three three three
STOP# STOP# STOP# STOP# 5-digit 5-digit 5-digit 5-digit enter enter enter enter and and and and 22966* 22966* 22966* 22966* Text Text Text Text • • • •
TIPS FOR BUS RIDERS: RIDERS: RIDERS: RIDERS: BUS BUS BUS BUS FOR FOR FOR FOR TIPS TIPS TIPS TIPS
signals. signals. signals. signals. Buses have ramps or lifts and room for two to to to to to two two two two for for for for room room room room and and and and lifts lifts lifts lifts or or or or ramps ramps ramps ramps have have have have Buses Buses Buses Buses • • • •
STOP# STOP# STOP# STOP# station station station station your your your your Find Find Find Find • • • •
Always use the crosswalk and obey tra® c c c c c tra® tra® tra® tra® obey obey obey obey and and and and crosswalk crosswalk crosswalk crosswalk the the the the use use use use Always Always Always Always • • • •
operate on these holidays. holidays. holidays. holidays. these these these these on on on on operate operate operate operate
as station platforms. platforms. platforms. platforms. platforms. station station station station as as as as
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include: include: include: include: not not not not do do do do routes routes routes routes Express/RAPID Express/RAPID Express/RAPID Express/RAPID schedule. schedule. schedule. schedule. Sunday Sunday Sunday Sunday a a a a prohibited. prohibited. prohibited. prohibited. is is is is structures structures structures structures other other other other or or or or fences fences fences fences station station station station to to to to Do not cross in front of or behind the bus. bus. bus. bus. bus. the the the the behind behind behind behind or or or or of of of of front front front front in in in in cross cross cross cross not not not not Do Do Do Do • • • • Light rail vehicle entrances are at the same level level level level level same same same same the the the the at at at at are are are are entrances entrances entrances entrances vehicle vehicle vehicle vehicle rail rail rail rail Light Light Light Light • • • •
where you can purchase transit passes. Retailers Retailers Retailers Retailers passes. passes. passes. transit transit transit purchase purchase purchase can can can you you you where where where where you can purchase transit passes. Retailers Retailers passes. transit purchase can you where using using using using below) below) below) below) (see (see (see (see holidays holidays holidays holidays major major major major on on on on operate operate operate operate will will will will bike bike bike bike a a a a Locking Locking Locking Locking platforms. platforms. platforms. platforms. station station station station some some some some and and and and vehicles vehicles vehicles vehicles
Never run after or next to a moving bus. bus. bus. bus. moving moving moving moving a a a a to to to to next next next next or or or or after after after after run run run run Never Never Never Never • • • • 100% mobility aid accessible. accessible. accessible. accessible. aid aid aid aid mobility mobility mobility mobility 100% 100% 100% 100% times at your stop. stop. stop. stop. your your your your at at at at times times times times
there are nearly 800 authorized retail locations locations locations locations retail retail retail authorized authorized authorized 800 800 800 nearly nearly nearly are are are there there there there are nearly 800 authorized retail locations locations retail authorized 800 nearly are there Service Service Service Service Valley. Valley. Valley. Valley. the the the the throughout throughout throughout throughout routes routes routes routes local local local local many many many many rail rail rail rail light light light light and and and and bus bus bus bus on on on on centers, centers, centers, centers, transit transit transit transit park-and-rides, park-and-rides, park-and-rides, park-and-rides,
BUS BUS BUS BUS All Valley Metro vehicles are are are are are vehicles vehicles vehicles vehicles Metro Metro Metro Metro Valley Valley Valley Valley All All All All Text, call or go online to receive arrival arrival arrival arrival arrival receive receive receive receive to to to to online online online online go go go go or or or or call call call call Text, Text, Text, Text,
In addition to transit centers and and and and centers centers centers transit transit transit to to to addition addition addition In In In In addition to transit centers and and centers transit to addition In on on on on year year year year a a a a days days days days 365 365 365 365 provided provided provided provided is is is is service service service service Transit Transit Transit Transit most most most most at at at at located located located located are are are are racks racks racks racks and/or and/or and/or and/or lockers lockers lockers lockers Bike Bike Bike Bike valleymetro.org, valleymetro.org, valleymetro.org, valleymetro.org, valleymetro.org, valleymetro.org,
Accessibility Accessibility Accessibility Accessibility Service Hours Hours Service Service Board Board Board Board on on on on Bikes Bikes Bikes Bikes Service Hours Hours Service Service Safety Tips Safety Safety Tips Tips Tips Safety Safety Safety Retail Locations Locations Locations Locations Retail Retail Retail Retail NextRide? NextRide? NextRide? NextRide?
When is your your your your is is is is When When When When
MKQ4313 MKQ4313 MKQ4313
3 Valid for consecutive days only. only. only. only. days days days days consecutive consecutive consecutive consecutive for for for for Valid Valid Valid Valid 3 3 3 3
with disabilities and Medicare cardholders only. Proof of eligibility is required. required. required. required. is is is is eligibility eligibility eligibility eligibility of of of of Proof Proof Proof Proof only. only. only. only. cardholders cardholders cardholders cardholders Medicare Medicare Medicare Medicare and and and and disabilities disabilities disabilities disabilities with with with with
is a crime under Arizona’s criminal statutes. statutes. statutes. statutes. criminal criminal criminal criminal Arizona’s Arizona’s Arizona’s Arizona’s under under under under crime crime crime crime a a a a is is is is
2 Reduced fare is valid for youth 6 through 18, seniors 65 and older, persons persons persons persons persons older, older, older, older, and and and and 65 65 65 65 seniors seniors seniors seniors 18, 18, 18, 18, through through through through 6 6 6 6 youth youth youth youth for for for for valid valid valid valid is is is is fare fare fare fare Reduced Reduced Reduced Reduced 2 2 2 2
Please note that an assault on a bus or light rail operator operator operator operator operator rail rail rail rail light light light light or or or or bus bus bus bus a a a a on on on on assault assault assault assault an an an an that that that that note note note note Please Please Please Please
fares purchased through the fare vending machines are good for light rail only. only. only. only. rail rail rail rail light light light light for for for for good good good good are are are are machines machines machines machines vending vending vending vending fare fare fare fare the the the the through through through through purchased purchased purchased purchased fares fares fares fares
1 The 1-Ride fare is valid for a single trip on bus or light rail, not both. 1-Ride 1-Ride 1-Ride 1-Ride 1-Ride both. both. both. both. not not not not rail, rail, rail, rail, light light light light or or or or bus bus bus bus on on on on trip trip trip trip single single single single a a a a for for for for valid valid valid valid is is is is fare fare fare fare 1-Ride 1-Ride 1-Ride 1-Ride The The The The 1 1 1 1 ding or “Enjoy Your Ride” appears on screen. screen. screen. on on on appears appears appears Ride” Ride” Ride” Your Your Your “Enjoy “Enjoy “Enjoy or or or ding ding ding ding or “Enjoy Your Ride” appears on screen. on appears Ride” Your “Enjoy or ding
Beverages must be in spill-proof containers. containers. containers. containers. containers. spill-proof spill-proof spill-proof spill-proof in in in in be be be be must must must must Beverages Beverages Beverages Beverages • • • •
the orange sensor until you hear a confi rmation rmation rmation rmation confi confi confi a a a hear hear hear you you you until until until sensor sensor sensor orange orange orange the the the the orange sensor until you hear a confi rmation rmation confi a hear you until sensor orange the
control at all times. times. times. times. all all all all at at at at control control control control
ensure proper validation, hold the card fl at against against against against at at at fl fl fl card card card the the the hold hold hold validation, validation, validation, proper proper proper ensure ensure ensure ensure proper validation, hold the card fl at against against at fl card the hold validation, proper ensure when possible. possible. possible. possible. when when when when
welcome. All animals must be kept under under under under under kept kept kept kept be be be be must must must must animals animals animals animals All All All All welcome. welcome. welcome. welcome. 31-Day 31-Day 31-Day 31-Day $104.00 $104.00 $104.00 $104.00 $32.00 $32.00 $32.00 $32.00 $64.00 $64.00 $64.00 $64.00
or standalone targets before each boarding. To To To To boarding. boarding. boarding. each each each before before before targets targets targets standalone standalone standalone or or or or standalone targets before each boarding. To To boarding. each before targets standalone or
3 3 3 3 Bus riders should exit through the back door door door door door back back back back the the the the through through through through exit exit exit exit should should should should riders riders riders riders Bus Bus Bus Bus • • • •
disabilities and pets in secured carriers are are are are are carriers carriers carriers carriers secured secured secured secured in in in in pets pets pets pets and and and and disabilities disabilities disabilities disabilities touched to the orange target on vending machines machines machines machines vending vending vending on on on target target target orange orange orange the the the to to to touched touched touched touched to the orange target on vending machines machines vending on target orange the to touched
destination. destination. destination. destination.
Service animals assisting persons with with with with with persons persons persons persons assisting assisting assisting assisting animals animals animals animals Service Service Service Service • • • • and other plastic cards must be validated or or or or validated validated validated be be be must must must cards cards cards plastic plastic plastic other other other and and and and other plastic cards must be validated or or validated be must cards plastic other and
and side of the train show the train’s fi nal nal nal nal nal fi fi fi fi train’s train’s train’s train’s the the the the show show show show train train train train the the the the of of of of side side side side and and and and
Employer-issued Platinum Passes, ASU U-Passes U-Passes U-Passes U-Passes ASU ASU ASU Passes, Passes, Passes, Platinum Platinum Platinum Employer-issued Employer-issued Employer-issued Employer-issued Platinum Passes, ASU U-Passes U-Passes ASU Passes, Platinum Employer-issued
eating, loud music, skateboarding or littering. littering. littering. littering. or or or or skateboarding skateboarding skateboarding skateboarding music, music, music, music, loud loud loud loud eating, eating, eating, eating,
stops are announced. Signs on the front front front front front the the the the on on on on Signs Signs Signs Signs announced. announced. announced. announced. are are are are stops stops stops stops
Smoking of any products is prohibited. No No No No No prohibited. prohibited. prohibited. prohibited. is is is is products products products products any any any any of of of of Smoking Smoking Smoking Smoking • • • •
15-Day 15-Day 15-Day 15-Day N/A N/A N/A N/A $16.50 $16.50 $16.50 $16.50 $33.00 $33.00 $33.00 $33.00
rail, trains stop at every station. Upcoming Upcoming Upcoming Upcoming Upcoming station. station. station. station. every every every every at at at at stop stop stop stop trains trains trains trains rail, rail, rail, rail, 3 3 3 3
exact change and is valid for bus travel only. only. only. travel travel travel bus bus bus for for for valid valid valid is is is and and and change change change exact exact exact exact change and is valid for bus travel only. travel bus for valid is and change exact
near the window to signal the operator. On On On On On operator. operator. operator. operator. the the the the signal signal signal signal to to to to window window window window the the the the near near near near
Obey the following rules on buses and light rail. rail. rail. rail. light light light light and and and and buses buses buses buses on on on on rules rules rules rules following following following following the the the the Obey Obey Obey Obey
A 1-Ride fare purchased at a bus farebox requires requires requires requires farebox farebox farebox bus bus bus a a a at at at purchased purchased purchased fare fare fare 1-Ride 1-Ride 1-Ride A A A A 1-Ride fare purchased at a bus farebox requires requires farebox bus a at purchased fare 1-Ride A destination, pull the cord or press the strip strip strip strip strip the the the the press press press press or or or or cord cord cord cord the the the the pull pull pull pull destination, destination, destination, destination,
Conduct & Rules Rules Rules Rules & & & & Conduct Conduct Conduct Conduct
be sure to keep your receipt as proof of payment. payment. payment. payment. of of of proof proof proof as as as receipt receipt receipt your your your keep keep keep to to to sure sure sure be be be be sure to keep your receipt as proof of payment. payment. of proof as receipt your keep to sure be listen for your stop. About a block before your your your your your before before before before block block block block a a a a About About About About stop. stop. stop. stop. your your your your for for for for listen listen listen listen
purchase and allows you to ride once on light rail; rail; rail; rail; light light light on on on once once once ride ride ride to to to you you you allows allows allows and and and purchase purchase purchase purchase and allows you to ride once on light rail; rail; light on once ride to you allows and purchase
announced and visually displayed. Watch or or or or or Watch Watch Watch Watch displayed. displayed. displayed. displayed. visually visually visually visually and and and and announced announced announced announced
for more information. information. information. information. more more more more for for for for valleymetro.org/parkandride valleymetro.org/parkandride valleymetro.org/parkandride valleymetro.org/parkandride route number. Follow provided instructions. instructions. instructions. instructions. provided provided provided provided Follow Follow Follow Follow number. number. number. number. route route route route 7-Day 7-Day 7-Day 7-Day N/A N/A N/A N/A $10.00 $10.00 $10.00 $10.00 $20.00 $20.00 $20.00 $20.00
3 3 3 3
A 1-Ride fare is activated automatically with with with with automatically automatically automatically activated activated activated is is is fare fare fare 1-Ride 1-Ride 1-Ride A A A A 1-Ride fare is activated automatically with with automatically activated is fare 1-Ride A
On the bus, major streets and stops are are are are are stops stops stops stops and and and and streets streets streets streets major major major major bus, bus, bus, bus, the the the the On On On On • • • • parking is prohibited and can result in towing. Visit Visit Visit Visit Visit towing. towing. towing. towing. in in in in result result result result can can can can and and and and prohibited prohibited prohibited prohibited is is is is parking parking parking parking prompted, say “Lost and Found” and provide the the the the the provide provide provide provide and and and and Found” Found” Found” Found” and and and and “Lost “Lost “Lost “Lost say say say say prompted, prompted, prompted, prompted,
park-and-rides are for daily transit use only. Overnight Overnight Overnight Overnight Overnight only. only. only. only. use use use use transit transit transit transit daily daily daily daily for for for for are are are are park-and-rides park-and-rides park-and-rides park-and-rides Use the automated system for help. When When When When When help. help. help. help. for for for for system system system system automated automated automated automated the the the the Use Use Use Use behind the yellow line at the front of the bus. bus. bus. bus. the the the the of of of of front front front front the the the the at at at at line line line line yellow yellow yellow yellow the the the the behind behind behind behind
Dip your pass into a bus farebox. farebox. farebox. bus bus bus a a a into into into pass pass pass your your your Dip Dip Dip • • • Dip your pass into a bus farebox. bus a into pass your Dip •
602.253.5000 602.253.5000 602.253.5000 602.253.5000 602.253.5000 for free and access Valley Metro Rail. Valley Metro Metro Metro Metro Metro Valley Valley Valley Valley Rail. Rail. Rail. Rail. Metro Metro Metro Metro Valley Valley Valley Valley access access access access and and and and free free free free for for for for seat. If no seat is available, stand in a safe area area area area area safe safe safe safe a a a a in in in in stand stand stand stand available, available, available, available, is is is is seat seat seat seat no no no no If If If If seat. seat. seat. seat.
LOST AND FOUND INFORMATION: INFORMATION: INFORMATION: INFORMATION: INFORMATION: FOUND FOUND FOUND FOUND AND AND AND AND LOST LOST LOST LOST
ride locations where customers can park their vehicle vehicle vehicle vehicle vehicle their their their their park park park park can can can can customers customers customers customers where where where where locations locations locations locations ride ride ride ride
buses, pay your fare and move quickly to a a a a a to to to to quickly quickly quickly quickly move move move move and and and and fare fare fare fare your your your your pay pay pay pay buses, buses, buses, buses,
Pass Pass Pass Pass slot on the vending machine. machine. machine. machine. vending vending vending the the the on on on slot slot slot slot on the vending machine. machine. vending the on slot
and/or receipt. Change is dispensed in coins. coins. coins. in in in dispensed dispensed dispensed is is is Change Change Change receipt. receipt. receipt. and/or and/or and/or and/or receipt. Change is dispensed in coins. in dispensed is Change receipt. and/or
$6.50 $6.50 $6.50 $6.50 $2.00 $2.00 $2.00 $2.00 $4.00 $4.00 $4.00 $4.00
All-Day All-Day All-Day All-Day All-Day Along the light rail alignment, there are 11 park-and- park-and- park-and- park-and- 11 11 11 11 are are are are there there there there alignment, alignment, alignment, alignment, rail rail rail rail light light light light the the the the Along Along Along Along
Let others exit before boarding. On-board On-board On-board On-board On-board boarding. boarding. boarding. boarding. before before before before exit exit exit exit others others others others Let Let Let Let • • • • Place a pre-purchased pass into the “Validator” “Validator” “Validator” “Validator” the the the into into into pass pass pass pre-purchased pre-purchased pre-purchased a a a Place Place Place • • • Place a pre-purchased pass into the “Validator” “Validator” the into pass pre-purchased a Place • Remove your passes and pick up your change change change change your your your up up up pick pick pick and and and passes passes passes your your your Remove Remove Remove • • • Remove your passes and pick up your change change your up pick and passes your Remove •
PARKANDRIDE PARKANDRIDE PARKANDRIDE PARKANDRIDE
Thanksgiving and Christmas Day Day Day Day Christmas Christmas Christmas Christmas and and and and Thanksgiving Thanksgiving Thanksgiving Thanksgiving
ready. ready. ready. ready. pass at the vending machine. machine. machine. machine. vending vending vending the the the at at at pass pass pass pass at the vending machine. machine. vending the at pass or coins. Bills larger than $20 are not accepted. accepted. accepted. not not not are are are $20 $20 $20 than than than larger larger larger Bills Bills Bills coins. coins. coins. or or or or coins. Bills larger than $20 are not accepted. not are $20 than larger Bills coins. or
Independence Day, Labor Day, Day, Day, Day, Day, Labor Labor Labor Labor Day, Day, Day, Day, Independence Independence Independence Independence
the curb or platform edge. Have your fare fare fare fare fare your your your your Have Have Have Have edge. edge. edge. edge. platform platform platform platform or or or or curb curb curb curb the the the the Choose the “activate” option when you buy your your your your buy buy buy you you you when when when option option option “activate” “activate” “activate” the the the Choose Choose Choose • • • Choose the “activate” option when you buy your your buy you when option “activate” the Choose • To pay, select credit or debit card or insert cash cash cash cash insert insert insert or or or card card card debit debit debit or or or credit credit credit select select select pay, pay, pay, To To To • • • To pay, select credit or debit card or insert cash cash insert or card debit or credit select pay, To •
Closed New Year’s Day, Memorial Day, Day, Day, Day, Day, Memorial Memorial Memorial Memorial Day, Day, Day, Day, Year’s Year’s Year’s Year’s New New New New Closed Closed Closed Closed • • • •
visible and stay in the safe zone, away from from from from from away away away away zone, zone, zone, zone, safe safe safe safe the the the the in in in in stay stay stay stay and and and and visible visible visible visible
activated in the following ways: ways: ways: following following following the the the in in in activated activated activated activated in the following ways: following the in activated
with fi ve-minute frequency. frequency. frequency. frequency. frequency. ve-minute ve-minute ve-minute ve-minute fi fi fi fi with with with with 1-Ride 1-Ride 1-Ride 1-Ride $3.25 $3.25 $3.25 $3.25 $1.00 $1.00 $1.00 $1.00 $2.00 $2.00 $2.00 $2.00 upon purchase. purchase. purchase. upon upon upon upon purchase. upon
1 1 1 1
minutes before scheduled departure. Be Be Be Be Be departure. departure. departure. departure. scheduled scheduled scheduled scheduled before before before before minutes minutes minutes minutes
8 a.m. - 5 p.m. p.m. p.m. p.m. 5 5 5 5 - - - - a.m. a.m. a.m. a.m. 8 8 8 8
All-Day, 7-Day, 15-Day and 31-Day passes can be be be be can can can passes passes passes 31-Day 31-Day 31-Day and and and 15-Day 15-Day 15-Day 7-Day, 7-Day, 7-Day, All-Day, All-Day, All-Day, All-Day, 7-Day, 15-Day and 31-Day passes can be be can passes 31-Day and 15-Day 7-Day, All-Day, Service operates 365 days a year, 24 hours a day, day, day, day, day, a a a a hours hours hours hours 24 24 24 24 year, year, year, year, a a a a days days days days 365 365 365 365 operates operates operates operates Service Service Service Service date. The 1-Ride fare is automatically activated activated activated activated automatically automatically automatically is is is fare fare fare 1-Ride 1-Ride 1-Ride The The The date. date. date. date. The 1-Ride fare is automatically activated activated automatically is fare 1-Ride The date.
Arrive at the bus stop or rail station fi ve ve ve ve ve fi fi fi fi station station station station rail rail rail rail or or or or stop stop stop stop bus bus bus bus the the the the at at at at Arrive Arrive Arrive Arrive • • • •
Sundays and designated holidays, holidays, holidays, holidays, holidays, designated designated designated designated and and and and Sundays Sundays Sundays Sundays • • • •
all terminals and the East Economy parking lot. lot. lot. lot. lot. parking parking parking parking Economy Economy Economy Economy East East East East the the the the and and and and terminals terminals terminals terminals all all all all immediately) or wait to activate to use at a later later later later a a a at at at use use use to to to activate activate activate to to to wait wait wait or or or immediately) immediately) immediately) immediately) or wait to activate to use at a later later a at use to activate to wait or immediately)
sensor at a fare vending machine. machine. machine. machine. vending vending vending vending fare fare fare fare a a a a at at at at sensor sensor sensor sensor
PHX Sky Train Train Train Train Sky Sky Sky Sky PHX PHX PHX PHX . Sky Train provides free rides to to to to to rides rides rides rides free free free free provides provides provides provides Train Train Train Train Sky Sky Sky Sky . . . .
Select “Activate” now (if you are planning to ride ride ride ride to to to planning planning planning are are are you you you (if (if (if now now now “Activate” “Activate” “Activate” Select Select Select • • • Select “Activate” now (if you are planning to ride ride to planning are you (if now “Activate” Select • Saturdays, 7 a.m. - 7 p.m. p.m. p.m. p.m. 7 7 7 7 - - - - a.m. a.m. a.m. a.m. 7 7 7 7 Saturdays, Saturdays, Saturdays, Saturdays, • • • •
expire at 2:59 a.m. the next day. day. day. next next next the the the a.m. a.m. a.m. 2:59 2:59 2:59 at at at expire expire expire expire at 2:59 a.m. the next day. next the a.m. 2:59 at expire
® ® ® ®
trip by touching your card to the orange orange orange orange orange the the the the to to to to card card card card your your your your touching touching touching touching by by by by trip trip trip trip
Airport from the 44th St/Washington station using using using using using station station station station St/Washington St/Washington St/Washington St/Washington 44th 44th 44th 44th the the the the from from from from Airport Airport Airport Airport
on the pass. Both All-Day and multi-day passes passes passes passes multi-day multi-day multi-day and and and All-Day All-Day All-Day Both Both Both pass. pass. pass. the the the on on on on the pass. Both All-Day and multi-day passes passes multi-day and All-Day Both pass. the on
RAPID RAPID RAPID RAPID Rail Rail Rail Rail Light Light Light Light
Select the number of passes you wish to buy. buy. buy. buy. to to to wish wish wish you you you passes passes passes of of of number number number the the the Select Select Select • • • Select the number of passes you wish to buy. buy. to wish you passes of number the Select • Weekdays, 6 a.m. - 8 p.m. p.m. p.m. p.m. 8 8 8 8 - - - - a.m. a.m. a.m. a.m. 6 6 6 6 Weekdays, Weekdays, Weekdays, Weekdays, • • • •
Reduced Reduced Reduced Reduced
Pass/ASU U-Pass users, validate before each each each each each before before before before validate validate validate validate users, users, users, users, U-Pass U-Pass U-Pass U-Pass Pass/ASU Pass/ASU Pass/ASU Pass/ASU
Connect to Phoenix Sky Harbor International International International International International Harbor Harbor Harbor Harbor Sky Sky Sky Sky Phoenix Phoenix Phoenix Phoenix to to to to Connect Connect Connect Connect 2 2 2 2
Express/ Express/ Express/ Express/ Express/ Bus/ Bus/ Bus/ Bus/ Local Local Local Local
are valid for the number of consecutive days listed listed listed listed days days days consecutive consecutive consecutive of of of number number number the the the for for for valid valid valid are are are are valid for the number of consecutive days listed listed days consecutive of number the for valid are
BUSINESS HOURS HOURS HOURS HOURS BUSINESS BUSINESS BUSINESS BUSINESS rail only. only. only. rail rail rail rail only. rail your pass as proof of payment. Platinum Platinum Platinum Platinum Platinum payment. payment. payment. payment. of of of of proof proof proof proof as as as as pass pass pass pass your your your your
before boarding. Once activated, multi-day passes passes passes passes multi-day multi-day multi-day activated, activated, activated, Once Once Once boarding. boarding. boarding. before before before before boarding. Once activated, multi-day passes passes multi-day activated, Once boarding. before
AIRPORT AIRPORT AIRPORT AIRPORT
CUSTOMER SERVICE SERVICE SERVICE SERVICE SERVICE CUSTOMER CUSTOMER CUSTOMER CUSTOMER 15-Day or 31-Day. The 1-Ride fare is valid for light light light light for for for valid valid valid is is is fare fare fare 1-Ride 1-Ride 1-Ride The The The 31-Day. 31-Day. 31-Day. or or or 15-Day 15-Day 15-Day 15-Day or 31-Day. The 1-Ride fare is valid for light light for valid is fare 1-Ride The 31-Day. or 15-Day Activate your pass before boarding and keep keep keep keep keep and and and and boarding boarding boarding boarding before before before before pass pass pass pass your your your your Activate Activate Activate Activate • • • •
All-Day and multi-day passes must be activated activated activated activated be be be must must must passes passes passes multi-day multi-day multi-day and and and All-Day All-Day All-Day All-Day and multi-day passes must be activated activated be must passes multi-day and All-Day
Select the fare type: 1-Ride, All-Day, 7-Day, 7-Day, 7-Day, 7-Day, All-Day, All-Day, All-Day, 1-Ride, 1-Ride, 1-Ride, type: type: type: fare fare fare the the the Select Select Select • • • Select the fare type: 1-Ride, All-Day, 7-Day, 7-Day, All-Day, 1-Ride, type: fare the Select •
valleymetro.org/saleslocations. valleymetro.org/saleslocations. valleymetro.org/saleslocations. valleymetro.org/saleslocations.
which has an upgraded cost. cost. cost. cost. upgraded upgraded upgraded upgraded an an an an has has has has which which which which
your trip. trip. trip. trip. your your your your Express/RAPID bus. bus. bus. Express/RAPID Express/RAPID Express/RAPID Express/RAPID bus. Express/RAPID Hablamos español. español. español. español. Hablamos Hablamos Hablamos Hablamos list of retail locations, visit visit visit visit visit locations, locations, locations, locations, retail retail retail retail of of of of list list list list
$500 and can lose their transit privileges. privileges. privileges. privileges. transit transit transit their their their lose lose lose can can can and and and $500 $500 $500 $500 and can lose their transit privileges. privileges. transit their lose can and $500 list. Express/RAPID refers to express bus service service service service service bus bus bus bus express express express express to to to to refers refers refers refers Express/RAPID Express/RAPID Express/RAPID Express/RAPID list. list. list. list.
Use the online trip planner or Ridekick Ridekick Ridekick Ridekick or or or or planner planner planner planner trip trip trip trip online online online online the the the the Use Use Use Use to plan plan plan plan plan to to to to
disabled or Medicare cardholders) or or or or cardholders) cardholders) cardholders) Medicare Medicare Medicare or or or disabled disabled disabled disabled or Medicare cardholders) or or cardholders) Medicare or disabled system 24 hours a day, 365 days a year. year. year. year. a a a a days days days days 365 365 365 365 day, day, day, day, a a a a hours hours hours hours 24 24 24 24 system system system system transit center, retail outlet or online. For a a a a a For For For For online. online. online. online. or or or or outlet outlet outlet outlet retail retail retail retail center, center, center, center, transit transit transit transit
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Violators are subject to fi nes ranging from $50 to to to to $50 $50 $50 from from from ranging ranging ranging nes nes nes fi fi fi to to to subject subject subject are are are Violators Violators Violators Violators are subject to fi nes ranging from $50 to to $50 from ranging nes fi to subject are Violators for a complete complete complete complete complete a a a a for for for for Visit Visit Visit Visit valleymetro.org/saleslocations valleymetro.org/saleslocations valleymetro.org/saleslocations valleymetro.org/saleslocations
multi-day pass is valid for both bus and light rail. rail. rail. rail. rail. light light light light and and and and bus bus bus bus both both both both for for for for valid valid valid valid is is is is pass pass pass pass multi-day multi-day multi-day multi-day Choose full fare, reduced fare (youth, senior, senior, senior, senior, (youth, (youth, (youth, fare fare fare reduced reduced reduced fare, fare, fare, full full full Choose Choose Choose • • • Choose full fare, reduced fare (youth, senior, senior, (youth, fare reduced fare, full Choose • transit services by using our automated phone phone phone phone phone automated automated automated automated our our our our using using using using by by by by services services services services transit transit transit transit Buy a transit pass at any light rail station, station, station, station, station, rail rail rail rail light light light light any any any any at at at at pass pass pass pass transit transit transit transit a a a a Buy Buy Buy Buy • • • •
pass and proof of eligibility for reduced fares. fares. fares. fares. reduced reduced reduced for for for eligibility eligibility eligibility of of of proof proof proof and and and pass pass pass pass and proof of eligibility for reduced fares. fares. reduced for eligibility of proof and pass centers or at nearly 800 Valleywide retail locations. locations. locations. locations. locations. retail retail retail retail Valleywide Valleywide Valleywide Valleywide 800 800 800 800 nearly nearly nearly nearly at at at at or or or or centers centers centers centers
meet at each light rail station. Your All-Day or or or or or All-Day All-Day All-Day All-Day Your Your Your Your station. station. station. station. rail rail rail rail light light light light each each each each at at at at meet meet meet meet Customers can obtain information about various various various various various about about about about information information information information obtain obtain obtain obtain can can can can Customers Customers Customers Customers
passengers at random to produce a valid transit transit transit transit valid valid valid a a a produce produce produce to to to random random random at at at passengers passengers passengers passengers at random to produce a valid transit transit valid a produce to random at passengers on bus for the purchased time period. period. period. period. time time time purchased purchased purchased the the the for for for bus bus bus on on on on bus for the purchased time period. period. time purchased the for bus on from fare vending machines, online, at transit transit transit transit transit at at at at online, online, online, online, machines, machines, machines, machines, vending vending vending vending fare fare fare fare from from from from Book or contact Customer Service. Service. Service. Service. Customer Customer Customer Customer contact contact contact contact or or or or Book Book Book Book
Plan your trip using the many bus connections that that that that that connections connections connections connections bus bus bus bus many many many many the the the the using using using using trip trip trip trip your your your your Plan Plan Plan Plan
Fare inspectors regularly patrol the system and ask ask ask ask and and and system system system the the the patrol patrol patrol regularly regularly regularly inspectors inspectors inspectors Fare Fare Fare Fare inspectors regularly patrol the system and ask ask and system the patrol regularly inspectors Fare station. An All-Day or multi-day pass is also valid valid valid valid also also also is is is pass pass pass multi-day multi-day multi-day or or or All-Day All-Day All-Day An An An station. station. station. station. An All-Day or multi-day pass is also valid valid also is pass multi-day or All-Day An station. structure and pass types. Passes can be purchased purchased purchased purchased purchased be be be be can can can can Passes Passes Passes Passes types. types. types. types. pass pass pass pass and and and and structure structure structure structure Ridekick Ridekick Ridekick Ridekick , , , , TTY: 602.251.2039 (for the hearing impaired) impaired) impaired) impaired) hearing hearing hearing hearing the the the the (for (for (for (for 602.251.2039 602.251.2039 602.251.2039 602.251.2039 TTY: TTY: TTY: TTY: , the Transit Transit Transit Transit Transit the the the the , , , , valleymetro.org valleymetro.org valleymetro.org valleymetro.org
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BUS & LIGHT RAIL RAIL RAIL RAIL LIGHT LIGHT LIGHT LIGHT & & & & BUS BUS BUS BUS
Light rail operates on a proof-of-payment system. system. system. system. proof-of-payment proof-of-payment proof-of-payment a a a on on on operates operates operates rail rail rail Light Light Light Light rail operates on a proof-of-payment system. system. proof-of-payment a on operates rail Light Fare vending machines are located at each light rail rail rail rail light light light each each each at at at located located located are are are machines machines machines vending vending vending Fare Fare Fare Fare vending machines are located at each light rail rail light each at located are machines vending Fare Local bus and light rail share the same fare fare fare fare fare same same same same the the the the share share share share rail rail rail rail light light light light and and and and bus bus bus bus Local Local Local Local at at at at planner planner planner planner trip trip trip trip online online online online the the the the using using using using trip trip trip trip your your your your Plan Plan Plan Plan • • • • Customer Service: 602.253.5000 602.253.5000 602.253.5000 602.253.5000 Service: Service: Service: Service: Customer Customer Customer Customer
Connections Connections Connections Connections Information Information Information Information Payment Payment Payment Payment Machines Machines Machines Machines Information Information Information Information How to Ride Ride Ride Ride to to to to How How How How
Fare Fare Fare Fare Proof of of of of Proof Proof Proof Proof Fare Vending Vending Vending Vending Fare Fare Fare Fare Contact Contact Contact Contact
3. Press send send Press Press 3. 3.
STOP# STOP# 5-digit 5-digit Enter Enter 2. 2.
or service animal. animal. service service or or
22966 22966 Text 1.
1. Text Text 1. Valley Metro facilities or threatens the safety of any other person person person other other any any of of safety safety the the threatens threatens or or facilities facilities
STOP# STOP# enter enter or or Say Say 3. 3. your service animal soils or damages Valley Metro Metro Metro Valley Valley damages damages or or soils soils animal animal service service your your
For more information, visit visit visit information, information, more more For For valleymetro.org/rights. valleymetro.org/rights.
2. Say Say 2. 2. and your service animal may be asked to leave if if if leave leave to to asked asked be be may may animal animal service service your your and and
on transit system property. property. system system transit transit on on
(602) 253-5000 253-5000 (602) (602) Call 1. 1. Call Call 1. Ride Guide
must not sit on seats or block exits or aisles. You You You aisles. aisles. or or exits exits block block or or seats seats on on sit sit not not must must
Act. Act. Act.
Valley Metro is not responsible for theft or damage to bicycles bicycles to damage or theft for responsible not is Metro Valley
Valley Metro is not responsible for theft or damage to bicycles bicycles to damage or theft for responsible not is Metro Valley BUS & LIGHT RAIL service animal must be under your control and and and control control your your under under be be must must animal animal service service
origin in accordance with Title VI of the Civil Rights Rights Civil the of VI Title with accordance in origin
origin in accordance with Title VI of the Civil Rights Rights Civil the of VI Title with accordance in origin APRIL 2017
what tasks the animal is trained to perform. Your Your Your perform. perform. to to trained trained is is animal animal the the tasks tasks what what
without regard to race, color, disability or national national national or or disability disability color, color, race, race, to to regard regard without without
of emergencies, call 911. 911. call call emergencies, emergencies, of of
ask whether an animal is a service animal and and and animal animal service service a a is is animal animal an an whether whether ask ask
valleymetro.org/nextride valleymetro.org/nextride
passengers. passengers. given equal access to programs and services services services and and programs programs to to access access equal equal given given
to Valley Metro Customer Service. In case case case In In Service. Service. Customer Customer Metro Metro Valley Valley to to
Valley Metro’s pet policy. Transit personnel may may may personnel personnel Transit Transit policy. policy. pet pet Metro’s Metro’s Valley Valley
train to ensure the safety and comfort of all all all of of comfort comfort and and safety safety the the ensure ensure to to train train Valley Metro customers using public transit are are are transit transit public public using using customers customers Metro Metro Valley Valley
reporting any and all suspicious activities activities activities suspicious suspicious all all and and any any reporting reporting
considered service animals and are subject to to to subject subject are are and and animals animals service service considered considered
If a train is full, bike riders must wait for the next next next the the for for wait wait must must riders riders bike bike full, full, is is train train a a If If • •
Customer Rights Rights Rights Customer Customer
or call 602.253.5000. call or or call 602.253.5000. call or Help improve transit safety and security by by by security security and and safety safety transit transit improve improve Help Help valleymetro.org/saleslocations valleymetro.org/saleslocations companionship or emotional support are not not not are are support support emotional emotional or or companionship companionship
For a complete list of retail locations, visit visit locations, retail of list complete a For For a complete list of retail locations, visit visit locations, retail of list complete a For you do not block aisles or doorways. doorways. or or aisles aisles block block not not do do you you
of daily living. Animals which o er protection, protection, protection, er er o o which which Animals Animals living. living. daily daily of of TRANSIT WATCH WATCH TRANSIT TRANSIT
also stand with your bike if the racks are full and and and full full are are racks racks the the if if bike bike your your with with stand stand also also
individually trained to assist its handler with tasks tasks tasks with with handler handler its its assist assist to to trained trained individually individually accepted. accepted.
symbol and place your bike in the rack. You may may may You You rack. rack. the the in in bike bike your your place place and and symbol symbol
their service animals. A service animal must be be be must must animal animal service service A A animals. animals. service service their their verify stock, store hours and methods of payment payment of methods and hours store stock, verify verify stock, store hours and methods of payment payment of methods and hours store stock, verify
and exiting the train. train. the the exiting exiting and and
Enter the train at the doors nearest the bike bike bike the the nearest nearest doors doors the the at at train train the the Enter Enter • •
Valley Metro welcomes people with disabilities and and and disabilities disabilities with with people people welcomes welcomes Metro Metro Valley Valley Pass types vary by location. Please call ahead to to ahead call Please location. by vary types Pass Pass types vary by location. Please call ahead to to ahead call Please location. by vary types Pass * Standard text messaging rates apply. apply. rates rates messaging messaging text text Standard Standard * *
Use the handrails at all times when entering entering entering when when times times all all at at handrails handrails the the Use Use • •
TIPS FOR LIGHT RAIL RIDERS: RIDERS: RAIL RAIL LIGHT LIGHT FOR FOR TIPS TIPS Service Animals Animals Service Service for more information. information. more more for for Visit Visit valleymetro.org valleymetro.org
come along in minutes. minutes. in in along along come come
located at your stop stop your your at at located located STOP# STOP# the the enter enter or or Say Say • • holidays depending on special events in your area. area. area. your your in in events events special special on on depending depending holidays holidays
Do not run for the train. Another one will will will one one Another Another train. train. the the for for run run not not Do Do • •
Light rail may o er extended service on certain certain certain on on service service extended extended er er o o may may rail rail Light Light
Say “NextRide” when prompted prompted when when “NextRide” “NextRide” Say Say • •
the bus. bus. the the
warning strip on the platform. platform. the the on on strip strip warning warning
rack to its upright position and move away from from from away away move move and and position position upright upright its its to to rack rack Call 602.253.5000 602.253.5000 Call Call • •
reason. Always stand behind the textured textured textured the the behind behind stand stand Always Always reason. reason.
release the hook and lift your bike. Return the the the Return Return bike. bike. your your lift lift and and hook hook the the release release
New Year’s Eve and New Year’s Day Day Year’s Year’s New New and and Eve Eve Year’s Year’s New New • • CALL CALL Do not step in front or between trains for any any any for for trains trains between between or or front front in in step step not not Do Do • •
Contact Customer Service for more information. information. more more for for Service Service Customer Customer Contact Contact Making sure you remain visible to the operator, operator, operator, the the to to visible visible remain remain you you sure sure Making Making • •
Christmas Eve and Christmas Day Day Christmas Christmas and and Eve Eve Christmas Christmas • •
and listen for warning bells and horns. horns. and and bells bells warning warning for for listen listen and and
The Transit Book is available in large print. print. print. large large in in available available is is Book Book Transit Transit The The
operator that you are removing your bike. bike. your your removing removing are are you you that that operator operator
Light rail is quiet. Look for fl ashing headlights headlights headlights ashing ashing fl fl for for Look Look quiet. quiet. is is rail rail Light Light • •
Thanksgiving and Friday after Thanksgiving Thanksgiving after after Friday Friday and and Thanksgiving Thanksgiving • • Spanish are available at fare vending machines. machines. machines. vending vending fare fare at at available available are are Spanish Spanish Select “GO” “GO” Select Select • •
through the front door and advise the bus bus bus the the advise advise and and door door front front the the through through
Braille and verbal instructions in English and and and English English in in instructions instructions verbal verbal and and Braille Braille • •
Do not walk in the trackway. trackway. the the in in walk walk not not Do Do • • Veterans Day Day Veterans Veterans • • STOP# STOP# Enter Enter • • If possible, sit near the front of the bus. Exit Exit Exit bus. bus. the the of of front front the the near near sit sit possible, possible, If If • •
stations and inside buses and trains. trains. trains. and and buses buses inside inside and and stations stations
RAIL RAIL
Labor Day Day Labor Labor • • On your phone, go to to to go go phone, phone, your your On On • • valleymetro.org valleymetro.org unloading your bike. bike. your your unloading unloading
announced and/or visually displayed at stops, stops, stops, at at displayed displayed visually visually and/or and/or announced announced
accessories. You are responsible for loading and and and loading loading for for responsible responsible are are You You accessories. accessories.
WEBSITE WEBSITE Independence Day Day Independence Independence • •
Light rail stations and major bus stops are both both both are are stops stops bus bus major major and and stations stations rail rail Light Light • •
Have your bike ready to load by removing all all all removing removing by by load load to to ready ready bike bike your your Have Have • •
on the ground until the bus drives away. away. drives drives bus bus the the until until ground ground the the on on
Memorial Day Day Memorial Memorial • •
aisleways. aisleways.
If you drop something when exiting, leave it it it leave leave exiting, exiting, when when something something drop drop you you If If • • the next bus. bus. bus. next next the the
and last set of doors. If spaces are full, use wide wide wide use use full, full, are are spaces spaces If If doors. doors. of of set set last last and and Get the next arrival times at your stop stop your your at at times times arrival arrival next next the the Get Get • • Presidents Day Day Presidents Presidents • •
two bikes. If the racks are full, please wait for for for wait wait please please full, full, are are racks racks the the If If bikes. bikes. two two
stay in the safe zone away from the curb. curb. the the from from away away zone zone safe safe the the in in stay stay
spaces for wheelchairs located near the fi rst rst rst fi fi the the near near located located wheelchairs wheelchairs for for spaces spaces
and press send send press press and and Martin Luther King, Jr. Day Day Jr. Jr. King, King, Luther Luther Martin Martin • • All buses have racks in front to accommodate accommodate accommodate to to front front in in racks racks have have buses buses All All • •
When waiting for the bus, be visible and and and visible visible be be bus, bus, the the for for waiting waiting When When • •
three wheelchairs. Light rail vehicles have four four four have have vehicles vehicles rail rail Light Light wheelchairs. wheelchairs. three three
STOP# STOP# 5-digit 5-digit enter enter and and 22966* 22966* Text Text • •
TIPS FOR BUS RIDERS: RIDERS: BUS BUS FOR FOR TIPS TIPS
signals. signals. Buses have ramps or lifts and room for two to to to two two for for room room and and lifts lifts or or ramps ramps have have Buses Buses • •
STOP# STOP# station station your your Find Find • •
Always use the crosswalk and obey tra® c c c tra® tra® obey obey and and crosswalk crosswalk the the use use Always Always • •
operate on these holidays. holidays. these these on on operate operate
as station platforms. platforms. platforms. station station as as
TEXT* TEXT*
include: to station fences or other structures is prohibited. prohibited. is is structures structures other other or or fences fences station station to to include: not not do do routes routes Express/RAPID Express/RAPID schedule. schedule. Sunday Sunday a a Do not cross in front of or behind the bus. bus. bus. the the behind behind or or of of front front in in cross cross not not Do Do • • Light rail vehicle entrances are at the same level level level same same the the at at are are entrances entrances vehicle vehicle rail rail Light Light • •
where you can purchase transit passes. Retailers Retailers passes. transit purchase can you where vehicles and some station platforms. Locking a bike bike bike a a Locking Locking platforms. platforms. station station some some and and vehicles vehicles where you can purchase transit passes. Retailers Retailers passes. transit purchase can you where using using below) below) (see (see holidays holidays major major on on operate operate will will
Never run after or next to a moving bus. bus. moving moving a a to to next next or or after after run run Never Never • • 100% mobility aid accessible. accessible. aid aid mobility mobility 100% 100% times at your stop. stop. your your at at times times
there are nearly 800 authorized retail locations locations retail authorized 800 nearly are there park-and-rides, transit centers, on bus and light rail rail rail light light and and bus bus on on centers, centers, transit transit park-and-rides, park-and-rides, there are nearly 800 authorized retail locations locations retail authorized 800 nearly are there Service Service Valley. Valley. the the throughout throughout routes routes local local many many
BUS BUS All Valley Metro vehicles are are are vehicles vehicles Metro Metro Valley Valley All All Text, call or go online to receive arrival arrival arrival receive receive to to online online go go or or call call Text, Text,
In addition to transit centers and and centers transit to addition In Bike lockers and/or racks are located at most most most at at located located are are racks racks and/or and/or lockers lockers Bike Bike In addition to transit centers and and centers transit to addition In on on year year a a days days 365 365 provided provided is is service service Transit Transit valleymetro.org, valleymetro.org, valleymetro.org, valleymetro.org,
Bikes on Board Board on on Bikes Bikes Accessibility Accessibility Service Hours Hours Service Service Retail Locations Retail Safety Tips Safety Retail Locations Retail Safety Tips Safety NextRide? NextRide?
When is your your is is When When
MKQ4313 MKQ4313
3 Valid for consecutive days only. only. days days consecutive consecutive for for Valid Valid 3 3
with disabilities and Medicare cardholders only. Proof of eligibility is required. required. is is eligibility eligibility of of Proof Proof only. only. cardholders cardholders Medicare Medicare and and disabilities disabilities with with
is a crime under Arizona’s criminal statutes. statutes. criminal criminal Arizona’s Arizona’s under under crime crime a a is is
2 Reduced fare is valid for youth 6 through 18, seniors 65 and older, persons persons persons older, older, and and 65 65 seniors seniors 18, 18, through through 6 6 youth youth for for valid valid is is fare fare Reduced Reduced 2 2
Please note that an assault on a bus or light rail operator operator operator rail rail light light or or bus bus a a on on assault assault an an that that note note Please Please
fares purchased through the fare vending machines are good for light rail only. only. rail rail light light for for good good are are machines machines vending vending fare fare the the through through purchased purchased fares fares
1 The 1-Ride fare is valid for a single trip on bus or light rail, not both. 1-Ride 1-Ride 1-Ride both. both. not not rail, rail, light light or or bus bus on on trip trip single single a a for for valid valid is is fare fare 1-Ride 1-Ride The The 1 1 ding or “Enjoy Your Ride” appears on screen. on appears Ride” Your “Enjoy or ding ding or “Enjoy Your Ride” appears on screen. on appears Ride” Your “Enjoy or ding
Beverages must be in spill-proof containers. containers. containers. spill-proof spill-proof in in be be must must Beverages Beverages • •
the orange sensor until you hear a confi rmation rmation confi a hear you until sensor orange the the orange sensor until you hear a confi rmation rmation confi a hear you until sensor orange the
control at all times. times. all all at at control control
ensure proper validation, hold the card fl at against against at fl card the hold validation, proper ensure ensure proper validation, hold the card fl at against against at fl card the hold validation, proper ensure when possible. possible. when when
welcome. All animals must be kept under under under kept kept be be must must animals animals All All welcome. welcome. 31-Day 31-Day $104.00 $104.00 $32.00 $32.00 $64.00 $64.00
or standalone targets before each boarding. To To boarding. each before targets standalone or or standalone targets before each boarding. To To boarding. each before targets standalone or
3 3 Bus riders should exit through the back door door door back back the the through through exit exit should should riders riders Bus Bus • •
disabilities and pets in secured carriers are are are carriers carriers secured secured in in pets pets and and disabilities disabilities touched to the orange target on vending machines machines vending on target orange the to touched touched to the orange target on vending machines machines vending on target orange the to touched
destination. destination.
Service animals assisting persons with with with persons persons assisting assisting animals animals Service Service • • and other plastic cards must be validated or or validated be must cards plastic other and and other plastic cards must be validated or or validated be must cards plastic other and
and side of the train show the train’s fi nal nal nal fi fi train’s train’s the the show show train train the the of of side side and and
Employer-issued Platinum Passes, ASU U-Passes U-Passes ASU Passes, Platinum Employer-issued Employer-issued Platinum Passes, ASU U-Passes U-Passes ASU Passes, Platinum Employer-issued
eating, loud music, skateboarding or littering. littering. or or skateboarding skateboarding music, music, loud loud eating, eating,
stops are announced. Signs on the front front front the the on on Signs Signs announced. announced. are are stops stops
Smoking of any products is prohibited. No No No prohibited. prohibited. is is products products any any of of Smoking Smoking • •
15-Day 15-Day N/A N/A $16.50 $16.50 $33.00 $33.00
rail, trains stop at every station. Upcoming Upcoming Upcoming station. station. every every at at stop stop trains trains rail, rail, 3 3
exact change and is valid for bus travel only. travel bus for valid is and change exact exact change and is valid for bus travel only. travel bus for valid is and change exact
near the window to signal the operator. On On On operator. operator. the the signal signal to to window window the the near near
Obey the following rules on buses and light rail. rail. light light and and buses buses on on rules rules following following the the Obey Obey
A 1-Ride fare purchased at a bus farebox requires requires farebox bus a at purchased fare 1-Ride A A 1-Ride fare purchased at a bus farebox requires requires farebox bus a at purchased fare 1-Ride A destination, pull the cord or press the strip strip strip the the press press or or cord cord the the pull pull destination, destination,
Conduct & Rules & Conduct Conduct & Rules & Conduct
be sure to keep your receipt as proof of payment. payment. of proof as receipt your keep to sure be be sure to keep your receipt as proof of payment. payment. of proof as receipt your keep to sure be listen for your stop. About a block before your your your before before block block a a About About stop. stop. your your for for listen listen
purchase and allows you to ride once on light rail; rail; light on once ride to you allows and purchase purchase and allows you to ride once on light rail; rail; light on once ride to you allows and purchase
announced and visually displayed. Watch or or or Watch Watch displayed. displayed. visually visually and and announced announced
for more information. information. more more for for valleymetro.org/parkandride valleymetro.org/parkandride route number. Follow provided instructions. instructions. provided provided Follow Follow number. number. route route 7-Day 7-Day N/A N/A $10.00 $10.00 $20.00 $20.00
3 3
A 1-Ride fare is activated automatically with with automatically activated is fare 1-Ride A A 1-Ride fare is activated automatically with with automatically activated is fare 1-Ride A
On the bus, major streets and stops are are are stops stops and and streets streets major major bus, bus, the the On On • • parking is prohibited and can result in towing. Visit Visit Visit towing. towing. in in result result can can and and prohibited prohibited is is parking parking prompted, say “Lost and Found” and provide the the the provide provide and and Found” Found” and and “Lost “Lost say say prompted, prompted,
park-and-rides are for daily transit use only. Overnight Overnight Overnight only. only. use use transit transit daily daily for for are are park-and-rides park-and-rides Use the automated system for help. When When When help. help. for for system system automated automated the the Use Use behind the yellow line at the front of the bus. bus. the the of of front front the the at at line line yellow yellow the the behind behind
Dip your pass into a bus farebox. bus a into pass your Dip • Dip your pass into a bus farebox. bus a into pass your Dip •
602.253.5000 602.253.5000 602.253.5000 for free and access Valley Metro Rail. Valley Metro Metro Metro Valley Valley Rail. Rail. Metro Metro Valley Valley access access and and free free for for seat. If no seat is available, stand in a safe area area area safe safe a a in in stand stand available, available, is is seat seat no no If If seat. seat.
LOST AND FOUND INFORMATION: INFORMATION: INFORMATION: FOUND FOUND AND AND LOST LOST
ride locations where customers can park their vehicle vehicle vehicle their their park park can can customers customers where where locations locations ride ride
buses, pay your fare and move quickly to a a a to to quickly quickly move move and and fare fare your your pay pay buses, buses,
Pass Pass slot on the vending machine. machine. vending the on slot slot on the vending machine. machine. vending the on slot
and/or receipt. Change is dispensed in coins. in dispensed is Change receipt. and/or and/or receipt. Change is dispensed in coins. in dispensed is Change receipt. and/or
$6.50 $6.50 $2.00 $2.00 $4.00 $4.00
All-Day All-Day All-Day Along the light rail alignment, there are 11 park-and- park-and- 11 11 are are there there alignment, alignment, rail rail light light the the Along Along
Let others exit before boarding. On-board On-board On-board boarding. boarding. before before exit exit others others Let Let • • Place a pre-purchased pass into the “Validator” “Validator” the into pass pre-purchased a Place • Place a pre-purchased pass into the “Validator” “Validator” the into pass pre-purchased a Place • Remove your passes and pick up your change change your up pick and passes your Remove • Remove your passes and pick up your change change your up pick and passes your Remove •
PARKANDRIDE PARKANDRIDE
Thanksgiving and Christmas Day Day Christmas Christmas and and Thanksgiving Thanksgiving
ready. ready. pass at the vending machine. machine. vending the at pass pass at the vending machine. machine. vending the at pass or coins. Bills larger than $20 are not accepted. not are $20 than larger Bills coins. or or coins. Bills larger than $20 are not accepted. not are $20 than larger Bills coins. or
Independence Day, Labor Day, Day, Day, Labor Labor Day, Day, Independence Independence
the curb or platform edge. Have your fare fare fare your your Have Have edge. edge. platform platform or or curb curb the the Choose the “activate” option when you buy your your buy you when option “activate” the Choose • Choose the “activate” option when you buy your your buy you when option “activate” the Choose • To pay, select credit or debit card or insert cash cash insert or card debit or credit select pay, To • To pay, select credit or debit card or insert cash cash insert or card debit or credit select pay, To •
Closed New Year’s Day, Memorial Day, Day, Day, Memorial Memorial Day, Day, Year’s Year’s New New Closed Closed • •
visible and stay in the safe zone, away from from from away away zone, zone, safe safe the the in in stay stay and and visible visible
activated in the following ways: following the in activated activated in the following ways: following the in activated
with fi ve-minute frequency. frequency. frequency. ve-minute ve-minute fi fi with with 1-Ride 1-Ride $3.25 $3.25 $1.00 $1.00 $2.00 $2.00 upon purchase. upon upon purchase. upon
1 1
minutes before scheduled departure. Be Be Be departure. departure. scheduled scheduled before before minutes minutes
8 a.m. - 5 p.m. p.m. 5 5 - - a.m. a.m. 8 8
All-Day, 7-Day, 15-Day and 31-Day passes can be be can passes 31-Day and 15-Day 7-Day, All-Day, All-Day, 7-Day, 15-Day and 31-Day passes can be be can passes 31-Day and 15-Day 7-Day, All-Day, Service operates 365 days a year, 24 hours a day, day, day, a a hours hours 24 24 year, year, a a days days 365 365 operates operates Service Service date. The 1-Ride fare is automatically activated activated automatically is fare 1-Ride The date. date. The 1-Ride fare is automatically activated activated automatically is fare 1-Ride The date.
Arrive at the bus stop or rail station fi ve ve ve fi fi station station rail rail or or stop stop bus bus the the at at Arrive Arrive • •
Sundays and designated holidays, holidays, holidays, designated designated and and Sundays Sundays • •
all terminals and the East Economy parking lot. lot. lot. parking parking Economy Economy East East the the and and terminals terminals all all immediately) or wait to activate to use at a later later a at use to activate to wait or immediately) immediately) or wait to activate to use at a later later a at use to activate to wait or immediately)
sensor at a fare vending machine. machine. vending vending fare fare a a at at sensor sensor
PHX Sky Train Train Sky Sky PHX PHX . Sky Train provides free rides to to to rides rides free free provides provides Train Train Sky Sky . .
Select “Activate” now (if you are planning to ride ride to planning are you (if now “Activate” Select • Select “Activate” now (if you are planning to ride ride to planning are you (if now “Activate” Select • Saturdays, 7 a.m. - 7 p.m. p.m. 7 7 - - a.m. a.m. 7 7 Saturdays, Saturdays, • •
expire at 2:59 a.m. the next day. next the a.m. 2:59 at expire expire at 2:59 a.m. the next day. next the a.m. 2:59 at expire
® ®
trip by touching your card to the orange orange orange the the to to card card your your touching touching by by trip trip
Airport from the 44th St/Washington station using using using station station St/Washington St/Washington 44th 44th the the from from Airport Airport
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RAPID RAPID Rail Rail Light Light
Select the number of passes you wish to buy. buy. to wish you passes of number the Select • Select the number of passes you wish to buy. buy. to wish you passes of number the Select • Weekdays, 6 a.m. - 8 p.m. p.m. 8 8 - - a.m. a.m. 6 6 Weekdays, Weekdays, • •
Reduced Reduced
Pass/ASU U-Pass users, validate before each each each before before validate validate users, users, U-Pass U-Pass Pass/ASU Pass/ASU
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Express/ Express/ Express/ Bus/ Bus/ Local Local
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AIRPORT AIRPORT
CUSTOMER SERVICE SERVICE SERVICE CUSTOMER CUSTOMER 15-Day or 31-Day. The 1-Ride fare is valid for light light for valid is fare 1-Ride The 31-Day. or 15-Day 15-Day or 31-Day. The 1-Ride fare is valid for light light for valid is fare 1-Ride The 31-Day. or 15-Day Activate your pass before boarding and keep keep keep and and boarding boarding before before pass pass your your Activate Activate • •
All-Day and multi-day passes must be activated activated be must passes multi-day and All-Day All-Day and multi-day passes must be activated activated be must passes multi-day and All-Day
Select the fare type: 1-Ride, All-Day, 7-Day, 7-Day, All-Day, 1-Ride, type: fare the Select • Select the fare type: 1-Ride, All-Day, 7-Day, 7-Day, All-Day, 1-Ride, type: fare the Select •
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multi-day pass is valid for both bus and light rail. rail. rail. light light and and bus bus both both for for valid valid is is pass pass multi-day multi-day Choose full fare, reduced fare (youth, senior, senior, (youth, fare reduced fare, full Choose • Choose full fare, reduced fare (youth, senior, senior, (youth, fare reduced fare, full Choose • transit services by using our automated phone phone phone automated automated our our using using by by services services transit transit Buy a transit pass at any light rail station, station, station, rail rail light light any any at at pass pass transit transit a a Buy Buy • •
pass and proof of eligibility for reduced fares. fares. reduced for eligibility of proof and pass pass and proof of eligibility for reduced fares. fares. reduced for eligibility of proof and pass centers or at nearly 800 Valleywide retail locations. locations. locations. retail retail Valleywide Valleywide 800 800 nearly nearly at at or or centers centers
meet at each light rail station. Your All-Day or or or All-Day All-Day Your Your station. station. rail rail light light each each at at meet meet Customers can obtain information about various various various about about information information obtain obtain can can Customers Customers
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Fare inspectors regularly patrol the system and ask ask and system the patrol regularly inspectors Fare station. An All-Day or multi-day pass is also valid valid also is pass multi-day or All-Day An station. Fare inspectors regularly patrol the system and ask ask and system the patrol regularly inspectors Fare station. An All-Day or multi-day pass is also valid valid also is pass multi-day or All-Day An station. , Ridekick Ridekick , , TTY: 602.251.2039 (for the hearing impaired) impaired) hearing hearing the the (for (for 602.251.2039 602.251.2039 TTY: TTY: purchased purchased be be can can Passes Passes types. types. pass pass and and structure structure , the Transit Transit Transit the the , , valleymetro.org valleymetro.org
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BUS & LIGHT RAIL RAIL LIGHT LIGHT & & BUS BUS
Light rail operates on a proof-of-payment system. system. proof-of-payment a on operates rail Light Fare vending machines are located at each light rail rail light each at located are machines vending Fare Light rail operates on a proof-of-payment system. system. proof-of-payment a on operates rail Light Fare vending machines are located at each light rail rail light each at located are machines vending Fare Plan your trip using the online trip planner at at at planner planner trip trip online online the the using using trip trip your your Plan Plan • • Customer Service: 602.253.5000 602.253.5000 Service: Service: Customer Customer fare fare same same the the share share rail rail light light and and bus bus Local Local
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