SOLUTIONS AGILITY LEADER GRABIT, THE FOR GREENER ELEMENTARY CYBERSECURITY DATA CENTRES PARTICLES FRIEND

VACCINES COVID-19 THE PHARMACEUTICAL INDUSTRY’S MARATHON

THE AGILITY EFFECT MAGAZINE - NUMBER 9 - SPRING 2021 SUMMARY EDITORIAL

AGILITY PICTURE We are living in an era that can be seen as 20 MINUTES TO INSTALL SOLUTIONS FOR GREENER COLD CHAIN: ELECTRIC DELIVERIES conducive to transformation – not just our own, A MOBILE EMERGENCY DATA CENTRES A STRATEGIC ISSUE FOR IN THE STARTING BLOCKS but that of our clients, partners and suppliers CARE UNIT 15 THE PHARMACEUTICAL 40 too. It is also an opportunity for us to identify 4 INDUSTRY what really matters and should be safeguarded, 28 and shows our need for collective action. AGILITY LEADER For four years now, we have been reporting, AMSTERDAM ACCELERATES EMMANUELLE DUEZ, in The Agility Effect, on examples of DRIVE TOWARDS BECOMING THE FORCE BEHIND CIRCULAR CITY transformation and change that characterise “ELEMENTARY PARTICLES” 6 our joint ability to withstand and adapt 18 to challenges, whether energy, climate or more recently health-related. Against a backdrop of global warming and scarcity of natural resources, our environmental ambition responds to far-reaching expectations. THE LAST MILE: PRECISION What we want to do is work in partnership ENGINEERING with our clients to find solutions that lead 30 to the decarbonisation of our economies. For VINCI Energies, this long-term THE IMPORTANCE VINCI AND PARISTECH transformation project is central to the plan OF DATA STORAGE STEP UP THE PACE pursued by our business units and includes IN THE PHARMACEUTICAL IN APPLIED RESEARCH a forward-looking growth strategy, AGILITY FOCUS MANUFACTURING SYSTEM 41 32 based on hiring talent, acquiring expertise AN ULTRA-RAPID BATTERY FOR THE HOW VINCI ENERGIES and integrating businesses that will enable THE 24 HOURS OF LE MANS PHARMACEUTICAL PROTECTING HEALTH IS IMPROVING ACCESS us to meet these challenges. 9 INDUSTRY’S WITH DIGITISED TO WATER IN AFRICA It’s by pooling our collective intelligence, TRACEABILITY SYSTEM 42 creativity and inventiveness that we’ll find THE TOWN PLANNER OF MARATHON 34 a more sustainable path. THE FUTURE WILL NEED ENERGY STORAGE SYSTEMS TO BE AN INTEGRATOR FIRST 21 HELP BALANCE THE GRID AND FOREMOST GRABIT, THE COBOT RAISING 45 I hope you enjoy reading this issue. VACCINE PRODUCTION 10 CYBERSECURITY AWARENESS REQUIRES BOTH TECHNICAL IN FACTORIES KNOW-HOW AND FLEXIBILITY BUILDINGS SET TO 36 22 AGILITY OPINIONS Arnaud Grison, ACCOMMODATE A MIX OF USES Chairman and chief executive officer, VINCI Energies 12 PRIORITISE PREVENTION TO KEEP YOURSELF AND YOUR COMPUTER SAFE 46

AGILITY PICTURE WINE TOURISM THE CHALLENGES DEVOPS: AGILITY IN MEGACOMPLEX DRIVEN OF CLEAN ROOMS SOFTWARE ROLLOUTS BY DATA 26 39 48

2 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 3 AGILITY PICTURE

20 MINUTES TO INSTALL A MOBILE EMERGENCY CARE UNIT

In November 2020, to provide relief for its emergency department, which was becoming overloaded with the influx of patients during the second wave of Covid-19, the Centre Hospitalier de la Côte Basque in Bayonne (Pyrénées- Atlantiques) introduced a unique mobile hospital, the Multipurpose Mobile Unit Europe Occitanie (UMPEO). Designed in partnership with Cegelec Défense, this care unit was installed in just 20 minutes with all the equipment needed to treat 10 emergency patients and 8 critical patients simultaneously.

4 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 5 make significant progress by also set to benefit, with productivity Reducing logistics implementing business models gains expected to lead to the that promote sustainable solutions. creation of 700 jobs in the building The 2020-2025 strategic plan Construction and organic waste sector and 1,200 jobs in the food sets out a roadmap for each of processing were identified as processing industry. the value chains that shape the AMSTERDAM possible drivers of the transition. circular economy: food and waste The potential benefits of investing streams, consumer goods and in these two areas have been the built environment. In order to calculated. The implementation Construction supply a sustainable food system, ACCELERATES DRIVE of material re-use strategies can the plan promotes short chains and create €85 million of value per year, and organic aims to increase the consumption while more efficient processing waste processing of regional products by stimulating TOWARDS BECOMING of organic waste streams can identified as drivers circular agriculture and urban deliver €150 million per year, says agriculture. This should result in the report. Material savings could of the transition a reduction in the environmental amount to some 900,000 tonnes towards circularity. impact of logistics. CIRCULAR CITY per year, in sharp contrast with The city of Amsterdam is playing the region’s current annual import of its part in the food action plan by 3.9 million tonnes. Employment is purchasing regional products and

The Dutch capital has set itself a model roadmap aimed at achieving a fully circular economy by 2050 by means of controlled production and consumer chains.

Five years ago, Amsterdam enacted a radical change of course by deciding to swap its traditional model of linear development for a circular economy project so as to avoid fully depleting the Earth’s resources. The solutions it seeks to implement involve re-using materials, especially raw materials. By minimising waste and relying on renewable energies, the circular economy helps meet climate goals, says the Amsterdam Circular 2020- 2025 Strategy report. The roadmap is in line with tests conducted by the city in the construction sector, which included building a new neighbourhood in accordance with circular standards near Schiphol international airport. It outlines the measures to be taken to reduce by half the use of new raw materials by 2030 and achieve a fully circular economy by 2050. This strategic plan is based on outcomes generated by the City Circle Scan tool, which pinpointed sectors in which the city can

6 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 7 AN ULTRA-RAPID BATTERY FOR THE 24 HOURS OF LE MANS

driving urban agriculture. Among The city of Amsterdam wants to of public spaces and roads. Again, Paul van Schijndel says the brand is the experiments already under way, lead the way and has set itself the goals included in the report are “Invested in the energy transition and an initiative devised by residents the goal of cutting its overall specific and measurable: by 2025, in building a sustainable future for all.” of K-district is seen as a pilot consumption by 20% by 2030. 50% of all building refurbishment “InMotion is also fully committed to scheme. Locals here have assumed To do this, it is implementing a and maintenance operations this objective,” he adds. “It’s a logical the responsibility of managing the fully circular procurement process, should follow the principles of partnership – Omexom is keen to Zuidoost Food Forest, which is used starting with consumables and circular construction. address the challenges of e-mobility to produce berries, herbs, fruit trees furnishings for city premises. This circular strategy, based on and electrical infrastructure. and vegetables. Residents can do their bit to the “doughnut” concept (see box), Recharging an electric vehicle needs reduce consumption by sharing is intended to be scalable. An initial to be as easy as refuelling a car. In order to improve the collection appliances and equipment, evaluation of the various projects When we achieve that equivalence, and processing of waste streams, and favouring use over ownership. is due to be carried out in 2021 Omexom is supporting a team of Dutch students in their goal electric mobility will have become again as part of a drive to reduce In this respect, the city aims to gain insights into what is of entering the famous race with an electric car that can be a reality.” This is not InMotion’s first wastage, the plan is to process to encourage infrastructure for working and to refine future recharged in two minutes: as fast as filling up a combustion- foray into motor racing. The team kitchen and garden waste sharing platforms. circular actions. In order to powered vehicle. previously developed the first separately by 2023. Here too, The third priority of this circular manage the rollout of the circular the city is playing its part by economy model is the built economy as effectively as possible, In a circuit motorsport race, electric vehicle. Their team, “setting the right example”, says environment, covering the Amsterdam has developed a refuelling time is a key element. InMotion, dreams of creating “Recharging an the report, and making residents construction and refurbishment monitoring tool to track raw Quicker is better, with valuable the most innovative racing car in electric vehicle aware of the importance of of buildings through to the design materials and assess initiatives. minutes saved. This is true for the world. The students are using separating uncontaminated waste. a combustion powered car and an innovative technology called needs to be as easy It also plans to create waste an electric car alike. But that’s Electric Refuelling, which should as refuelling a car. collection and re-use sites. where things get complicated! make recharging their electric City doughnut Recharging a battery is time- vehicle as fast as refuelling When we achieve consuming, and trying to make it a combustion-powered vehicle. that equivalence, Sharing and repairing Amsterdam’s circular strategy is based on the City Doughnut economic as fast as filling a fuel tank According to Paul Van Schijndel, model, in which the city is represented in a doughnut-shaped diagram. represents a real challenge. manager of Omexom Dordrecht, electric mobility In terms of consumer goods, Developed by Kate Raworth, a British economist, The Amsterdam City For an idea of the scale of this feat, which is supporting the operation, will have become residents are being encouraged Doughnut is an evaluative framework which looks at the city from four it typically takes an hour to recharge “To achieve this objective, to change their consumption and perspectives: social, ecological, local and global. The inner ring of an electric vehicle, while it only takes the team needs to manage a reality.” purchasing behaviour with regard the doughnut represents all the basic needs that must be met in order five seconds to refuel an F1 car. the design of the battery pack.” to products such as electronic to live comfortably: access to drinking water, food, decent housing, Fifty students from Eindhoven bio-ethanol racer in the Netherlands. equipment, textiles and furniture. sanitation, energy, education, healthcare, as well as the right to income, University of Technology and Fontys With the next car “Fusion”, the team The aim is to find solutions political voice and gender equality. Those without access to these University of Applied Science in The future of electric mobility raced on Dutch circuits to show what that extend product lifecycle essentials live in the doughnut’s hole. The outer ring of the doughnut the Netherlands decided to take up a team of young students is capable and prevent raw materials and represents the planet’s needs. An efficient circular economy is one this challenge by entering Explaining Omexom’s of. With its third creation “Vision”, other types of waste from being which successfully combines the two rings. the 24 Hours of Le Mans in 2023 (VINCI Energies) involvement with InMotion is anticipating the future incinerated. with a special race-prepared InMotion and the Dutch students, of electric mobility.

8 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 9 THE TOWN PLANNER OF THE FUTURE WILL NEED TO BE AN INTEGRATOR FIRST AND FOREMOST

Urban development has agency Euroméditerranée, [when land taken is compensated suddenly become a whole Hugues Parant: “Use patterns for elsewhere] and the increasing lot more complex due to are of paramount importance in scarcity of land mean that we are the revolution in use patterns urban planning, and the breadth having to build cities on top of cities. and the ecological transition. and scope of them is a driver of Land consolidation, new partnerships, Integrating new features, creativity.” However, the whole decontamination and thermal competencies and aspirations challenge of urban planning is to rehabilitation of old buildings: it’s is key to the future of cities. strike increasingly tricky balances: not clear which business models between the growing autonomy should be actioned.” Urban planning New use patterns, the explosion of civil society and the legitimacy professions will therefore need to in digital technology, the green of political decision-making, transition and the health crisis are all between growth stimulation and of operations require greater to the failure of Google’s Quayside Delivering that extra-special unprecedented and uncertain factors sustainable consumption, and so on. cooperation between all industry project in Toronto, which promised something that the urban planning sector is “Planners- stakeholders at the earliest possible to be citizen-led. “Consultation having to take into account. stage of the urbanisation process. is always directed at regulars of Planners must start finding ways Faced with this complex landscape, Introducing new equations integrators the consultation procedure and to meet the major challenges of how should planners reinvent their must ensure public debate circuit,” confirmed the city of tomorrow, whether by business and promote new skills? “Clients are everywhere, whether Building a narrative around Hugues Parant, and holding a public developing hybrid private/public And, going forward, who will deliver they are elected officials, employees, the long-term consultation meeting at 7pm on a weeknight or spaces, creating communal integrated urban development investors or developers, and viability of 9 am at the weekend doesn’t make private spaces, producing solutions? Cities themselves, public the financial model for planners is In ensuring that these stages are any difference. “Consultation needs reversible buildings, constructing or private planners, or indeed tech becoming more and more complex,” applications.” fully anticipated, where does that to be redesigned as a narrative zero-carbon housing, incorporating giants? stressed Christophe Lasnier, senior leave public consultation? so that projects are of interest to greenery into main roads and areas These were some of the questions manager at EY Consulting, which The issue raised some concerns people,” maintained in cities, taking leisure activities raised on 28 September 2020 oversees the “Panorama de la among participants during the Euroméditerranée CEO. into account or offsetting land at a conference entitled ville et de l’immobilier” study focus on understanding the later the conference. Not so much about And town planners must be scarcity with densification. “Urban planning 3.0: who will be (Real Estate & Urban Employment stages of the property value chain the principle itself of consultation warned against the temptation the integrator for the usage-driven Monitor). The need to master new and how they are financed. Cécile – indeed, the various round- of withdrawing from the process This means that as well as having city?”, held as part of the Building business models becomes ever Maisonneuve, chief executive of table speakers agreed that in an once decisions have been signed expertise in legal affairs and urban Beyond Festival by the VINCI group’s more critical as environmental La Fabrique de la Cité, stressed the increasingly usage-driven system, off: “You can’t involve citizens in a development, planners will also foresight platform Léonard in issues increase, asserted Virginie impact of these new requirements: it’s vital that users are linked to consultation about what their use need to show a powerful ability partnership with another VINCI Leroy, deputy managing director for “We’ve gone from ‘what do we want urban choices. patterns will look like in the future, to understand, anticipate and think tank, La Fabrique de la Cité. urban planning and major urban to do?’ to ‘what do we need to do?’” But the terms implemented for then disappear from the scene after integrate. In short, they’ll need All the experts who attended reached projects, and director of the office Overall, the conference participants public consultations so far have two years. Planners-integrators must that extra-special something, a common assessment, summed up department at VINCI Immobilier: agreed that the diversity of use clearly produced mixed results. also ensure the long-term viability of insisted the experts atthe by the CEO of urban development “The concept of ‘no net land take’ patterns and increased complexity Cécile Maisonneuve drew attention applications.” conference.

10 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 11 BUILDINGS SET TO ACCOMMODATE A MIX OF USES

From their lobbies these are the three aspects that and meeting rooms to underpin any innovation strategy workstations, smart in the commercial property sector. buildings are fit for a The strategy is not without risk. wide range of purposes, Being a large sector, enormous benefitting regular stakes and investments are occupants and others involved, and each “false start” can besides. prove very damaging economically and environmentally. The smart building offers an The greatest enemy of innovation unprecedented opportunity in this case is probably innovation to observe and test not just itself. With society as a whole professional practices but also voicing an urgent need for digital new and future lifestyles. Indeed, sustainability, the temptation digital tools and data outcomes of promoting an ultra-technical make it possible to track, measure vision of digital transformation and analyse the behaviours and should be avoided. The concepts of practices of building users in real modularity, scalability and flexibility time and over the long term. must remain both practical and “Never have players in the property intelligible. sector had as much information “Working methods are changing, to feed into a service offering that as are practices, and the smart meets increasingly complex uses building must reflect these and needs, as flexibility becomes changes. But the focus must be more important,” says Philippe on simplicity,” warns Emmanuel Conus, building solutions director Prod’homme, VINCI Energies and innovation director at project director for the fit-out of VINCI Energies. the VINCI group’s future head Flexibility, scalability, modularity: office, L’Archipel.

12 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 13 System interoperability and precedence over 4 or 6-person more than a manual one.” equipment scalability will mean bench desks. Meeting rooms, fitted Today, modular smart building nothing without seamless user out with web conferencing systems design is more about adapting experiences. There is no longer any or touchscreens to support a range to diverse practices rather than place for gadgets or unnecessary of working practices, will need to transforming the structure itself features. Even if, or rather have moveable partitions to create (except in workspaces, where SOLUTIONS especially if, it is modular, more or less space depending on partitions, workstations and the smart building first and the number of participants. Here equipment are moved around). foremost serves those who But the next step could well “experience” it – and this involve making the smart building FOR GREENER DATA encompasses everything from itself modular (see box). the access to the building and workstations to meeting rooms. “Having a mix of activities and CENTRES Take the lobby. This is an area people under one roof is not only which, being modular, is no “Working methods becoming possible but integral longer reserved for visitors but to a building that meets urban accommodates a variety of uses, are changing, specifications, with the concept of for example allowing employees as are practices, openness to the city and its streets, from a company housed in the shops and stations built into supporting increased use while at building to meet for an informal and the smart the design,” says Philippe Conus. the same time limiting the impact catch-up. Workspaces must building must The L’Archipel project in Nanterre on the environment? achieve a subtle balance between (to the west of Paris) for example, To bring energy consumption openness and customisation. reflect these which will open its doors to under control, data centres must “It’s about playing around cleverly changes. occupants and visitors in 2021, is work on their equipment and with wall partitions – whether part of a wider complex consisting processes. their quantity, shape or material – But the focus must of 74,000 m² of office buildings, while using sensors and analysing be on simplicity.” 90 terraces (intended for eating Power generation sources must occupancy data to anticipate out, meeting people, working or also be diversified, with renewables space planning requirements and relaxing), and a hotel and shops incorporated into the mix. make adjustments transparent covering 1,500 m². Designed Spectacular progress has for occupants,” highlights as a set of interconnected and already been made in terms of Prod’homme. interdependent islands linked IT equipment, which has helped Workspace design must also by walkways, this permeable limit energy costs. “Between incorporate new health and too, points out Prod’homme, it’s development provides connections 2010 and 2018, the consumption well-being metrics, since physical essential that equipment is easy with the surrounding town and of a computing server was distancing rules are now applicable to use: “Experience has shown, transport network. It will be a reduced fourfold and that of a in all public environments. for instance, that an automatic modular building in an increasingly storage server ninefold,” stresses Individual workstations will take moveable wall will be used much mobile and adaptive city. Tissandier. “Overall, computing volume increased more than fivefold over the period, and the Data centres, which form the cornerstone of network amount of electricity used actually Are modular structures in the pipeline? infrastructure, consume a huge amount of energy. But there only rose by 6%.” are several ways they can reduce their environmental footprint. So are we likely to see a convergence between smart a juxtaposition of modules that could be reconfigured Infrastructure has also been and modular in terms of the structure itself? Google and converted based on need. Although Google Data centres are central to digital “With European commitments upgraded. And consumption has promised just this with its Quayside project in Toronto. eventually abandoned the project in May 2020, transformation. They house IT on greenhouse gas emissions been optimised thanks to better Built on 12 acres of port wastelands, the smart officially due to “unprecedented economic uncertainty” equipment (server racks) that is at the top of the agenda, it’s vital management of cooling processes neighbourhood project, managed by Alphabet group stemming from the covid-19 pandemic, a gap has used to store, process and protect that we monitor the issue closely,” and increasingly sophisticated subsidiary Sidewalks Labs, was intended to blend opened up. data. Sustained growth in says Aymeric Tissandier, Building equipment. “What we’ve noticed connectivity and modularity. The project included In France, players from the construction sector grouped the generation and use of digital Solutions director at VINCI Energies as an installer is that data centres dynamic streets, comprising slabs fitted with LED within the Smart Buildings Alliance recently participated data both by homes and and director of France Datacenter, are one of the most high-tech lights that could be easily removed and swapped to in a call for projects issued by the French Ministry for businesses calls for ever greater an association bringing together sectors,” adds Tissandier. install interchangeable street furniture; ground floors the Armed Forces involving easily and rapidly replicable storage capacity and optimised stakeholders from the data centre This is true of new-build projects of buildings equipped with prewired modules ready to patient care solutions. They proposed delivering within data management systems. ecosystem, which has adopted as well as of many replacement house cafes, markets, libraries and community spaces; a 6-week period re-usable timber modules, comprising This growth makes a similar the EU Code of Conduct on Data or retrofit projects, which are and buildings constructed with mass timber and around 15 intensive care rooms and associated facilities. explosion in energy consumption Centre Energy Efficiency. using next-generation, more a legitimate concern. So what is the best way of energy-efficient equipment.

14 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 15 Optimising consumption Fluid dynamics and PUE and developing renewables Furthermore, energy efficiency Data centre operators have every improvements can be made at reason to invest in initiatives to the operation stage by working optimise energy consumption, on cold and hot airflow within not least financial reasons since the server room. The layout in energy is a data centre’s biggest the room can be rearranged to area of expenditure (49%), according separate airflow with panels by to the Association technique positioning the server racks in énergie environnement (ATEE), such a way that the hot aisle is an environmental association that contained and that hot and cold air does not mix. VINCI Facilities offers a fluid dynamics simulation tool for use in data centres. “The tool helps reallocate servers and spread out The VINCI energy use more effectively,” points out Thomas Felgines, project Facilities fluid manager at the VINCI Facilities Data dynamics Center & Télécom business unit. Following an audit phase, simulation tool VINCI Facilities sets up “helps reallocate a monitoring system that uses sensors to collect data and servers and spread thus identify ways to reduce out energy consumption. During the subsequent use more recommendation phase, an expert effectively.” proposes server room layout changes, and suggests what equipment should be replaced and what adjustments made. The expert also sets out a target PUE (Power Usage Effectiveness), promotes energy management. the ratio between the total amount This energy doesn’t just power the of energy used by the data centre servers, it also ventilates and cools (IT, ventilation, cooling, lighting) them. Indeed, all of the electricity and the total amount of energy consumed by IT equipment is drawn by the IT and network converted to heat, which needs equipment. to be removed. Furthermore, the This energy performance indicator demand for green power from major can vary by a factor of two. clients means data centres get the At Equinix, the PUE ranges best of both worlds: optimising between 1.1 and 1.3, whereas in energy use while also incorporating “data centres that focus more on renewables into their solutions. security than energy use, it can At Equinix, the world’s largest data reach 2.5,” says Aymeric Tissandier. centre and colocation provider, The closer the PUE is to 1, “renewable sources account for the more energy efficient the data 90% of global energy use,” stresses centre is. Considering that Régis Castagné, the company’s the average PUE is 1.8 and that managing director for France. This is 12.5% of data centres have a PUE achieved, in particular, by generating equal to or higher than 2.5, there renewable energy in California is still work to be done in helping and buying green energy through digital transition players renewable energy certificates. to transition to renewable energy.

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EMMANUELLE DUEZ, THE FORCE BEHIND “ELEMENTARY PARTICLES”

Consultant Emmanuelle Duez and her firm The Boson Project argue that corporate transformation relies first and foremost on employee autonomy and empowerment.

“As the practice of working from the second isolation. The way to home during the health crisis respond to these issues is to focus became widespread, we sometimes on management excellence, and by overlooked the fact that offices that I mean the ability to care for also provided a forum for social others in the company.” justice, enabling each employee She continues: “Unfortunately, I think to enjoy good working conditions.” most businesses failed to grasp the Founder in 2012 of The Boson extent to which the role of managers Project, a consulting firm that would be crucial in getting human supports business transformation, capital engaged again at the end of Emmanuelle Duez highlights the crisis.” the impact of office closures on Together with her team of employees. consultants, called “Bosons” in “There are two main risks related to reference to the elementary particles the period we’re living through at of the same name that serve as the moment,” she adds. the “glue” holding matter together, “The first is disengagement, and Emmanuelle Duez aims to “create

18 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 19 the conditions in which human potential can be fully expressed, AGILITY FOCUS both individually and collectively.” In order to pave the way for the cultural and organisational transformation of the company of the future, “we must have the courage to open Pandora’s box, involving those most directly concerned – in other words employees. Rather than presenting a risk, this ensures the sustainability of ongoing changes,” she says.

Looking for impact

At 34, Emmanuelle Duez already has the self-assurance of an old hand Innovation Hub, a unit dedicated to executives and say to them: if you’re THE in the corporate world. This bothers breakthrough innovation at Naval not convinced by parity for ethical some people. “Once when I was Group. “This collaboration with reasons, you should adapt your speaking at a conference about the the Navy has given The Boson organisational systems anyway for report we’re currently working on, a Project a very practical dimension,” economic reasons and also to attract PHARMACEUTICAL man in the audience, who doubted she states today. and retain talent.” my legitimacy to talk about the issue Emmanuelle Duez has a talent for so confidently, asked the speaker turning adversity into advantage. sitting next to me, an admiral in An entrepreneur at heart, she found Workspace is key to human INDUSTRY’S charge of staff in the French Navy, her calling purely by chance: “When excellence I was young, I wanted to be a profiler. That’s why I studied criminal law. In the current crisis, this capacity I took a course to become a lawyer to recognise the changes taking MARATHON “Businesses or magistrate, but in the end place, especially among younger I decided I wanted to save the world. generations, makes The Boson must not delay So I moved from the bench to a Project a popular think-tank. in giving serious business school, ESSEC, completing The firm has been working since an apprenticeship, with a view to 2016 on human resource issues The battle against Covid-19 has entered a decisive phase. With the first vaccines consideration as to setting up an entrepreneurial project relating to spatial changes in the what justification that would have an impact on workplace (refitting and relocation now available as a result of international research carried out in record time, people’s lives.” specifically). Emmanuelle Duez extensive vaccination campaigns have been launched in several countries. there is for people It was by creating the WoMen’Up urges businesses to quickly give Manufacturers in the sector have shown great adaptability in this race against time. to leave home to association in 2011, as part of “serious consideration as to what Pharmaceutical companies have had to reconcile speed with safety and compliance requirements go and work in ESSEC’s Leadership and Diversity justification there is for people across the whole vaccine manufacturing chain. At all stages of this exceptional process, Chair, that she discovered her flair to leave home to go and work in VINCI Energies business units have contributed their respective areas of expertise by adapting the office.” for entrepreneurship. “Being involved the office.” to the specific characteristics of vaccine production. Their involvement, whether in setting up in entrepreneurial activities is She believes that reinventing nothing less than a way to express workspace is a must. “As far as or refurbishing production lines, fitting out clean rooms, managing the cold chain, what he thought. My co-speaker my personality,” she confides. development projects are concerned, delivering digital product traceability, storing data or increasing the robustness give him a real dressing-down. The WoMen’Up project, whose it’s vital to be able to sensitively of the supply chain, has helped make this major global challenge possible. Following the episode, the admiral motto is “Women and young reflect an organisation’s human and I struck up a friendship.” people: facing the same struggle and strategic requirements in This friendship led Emmanuelle in business!” and which focuses on its workspace and to help staff CONTENTS. Vaccine production requires both technical know-how and flexibility, p.22… Duez to become a Navy reservist management subjects related to embrace these projects so that The challenges of clean rooms, p.26… in 2014, “a wonderful opportunity gender diversity in big corporations, rather than being an inconvenience to build bridges between the civilian has opened up many doors for her. they are an opportunity for Cold chain: a strategic issue for the pharmaceutical industry, p.28… and military worlds.” For almost “It provides leverage for engagement. The human aspect The last mile: precision engineering, p.30… two years, she has even been an management practices in business, of spatial transformation should The importance of data storage in the pharmaceutical manufacturing system, p.32… external member of the Naval allowing you to go and see senior not be overlooked.” Protecting health with digitised traceability system, p.34...

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VACCINE PRODUCTION REQUIRES BOTH TECHNICAL KNOW-HOW AND FLEXIBILITY

The standards and constraints The country is the central hub have available for the works, the imposed on pharmaceutical around which the continent’s life engineering phase is continuously production facilities are sciences industry turns. being challenged, sometimes to currently stronger than ever, VINCI Energies has several business the very last minute. That requires as the race for vaccines units there, supporting the main constant proactive communication against Covid-19 reaches players in the market. with the customer.” full speed. For the major In November 2020, Actemium pharma players and Leuven, Actemium Herentals and Actemium had previously been part the VINCI Energies business Hooyberghs HVAC won the order of an even larger project from 2016 units supporting them, for a vaccine production line for to 2018: the overhaul of an entire this exacting environment coronaviruses (clean & black utilities vaccine installation near Brussels. has become an exercise in networks, manufacturing and “We built the whole factory with responsiveness and agility. installation of cleaning and filtration the help of nine VINCI Energies units, integration of production business units from Belgium and and flexibility. “On the Sanofi site Actemium provides technical The Covid-19 pandemic and equipment, etc.). France,” says Jan Meeuwesen, in Val-de-Reuil, having three of our assistance in EIA (electrical systems, the race for vaccines have increased “With this project, the challenge Client Manager Life Sciences at business units: Nassandres (experts instrumentation and automation) “The challenge the pressure on the pharmaceutical is to build a distribution system Actemium Herentals. “This called in specialist machinery), Grand to the site. “Our assignments industry worldwide to an where most of the loops have to for huge flexibility, especially Couronne (electrical systems concern the installation and is to build unprecedented level. Things are remain completely sterile, with all given the very short timescales: and instrumentation) and Le Havre management of ‘tray turners’ a distribution particularly intense in the production the required qualifications, within by definition, the automation Process Control (industrial IT) (machines that turn the egg trays at sector, an area where VINCI Energies a very short time frame – rather component always comes at working together enables us to the exit from vaccine lines to expel system that remains business units are in the front line, than the usual two-and-a-half the end of the chain.” manage and equip much of the the shells and send them to waste completely sterile, with their real-world solutions years, we barely had a year,” complex, but we also remain highly processing), robotised production helping vaccine manufacturers explains Bart Groeninckx. responsive, with all three business cells, vial transfer from the filling and all within to start up their production lines The Actemium Leuven Business Being close to customers units located less than an hour from machine outlets to the freeze dryers, a very short time in a reduced time frame. Europe, Unit Manager also highlights the site,” explains Ghislain Brière, and egg conveyor systems from in terms of vaccine production, the agility this project called In Normandy, Actemium is adding Business Unit Manager of Actemium the Ovopharm plant to the Sanofi frame.” means Belgium. for: “Given the reduced time we proximity to its assets of reciprocity Le Havre Process Control. Pasteur site,” says Ghislain Brière.

22 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 23 But the Val-de-Reuil site is also around teams of professionals a worldwide distribution centre, with in-depth knowledge of exporting vaccines made by Sanofi pharmaceutical processes thanks in France to 190 countries, to their dual grounding in chemistry with 900 million doses of vaccine and pharmacy. shipped every year. “Our experts have a thorough “Within the framework of this understanding of the FDA (Food materials handling activity, and Drug Administration) standard we handle all the industrial IT that regulates manufacturing maintenance. Our expertise with processes in the market, which is the digital command-and-control extremely stringent,” says the director system is key, as the site is fully of development. “One of our automated. We also recently business units also operates a completed the same assignment maintenance contract for the whole for the site extension project due Marcy L’Etoile site, from production for completion in 2023,” adds to R&D.” Ghislain Brière, who, for that project, was able to mobilise a technical support team whose members have between 15 and 30 years’ experience in this field.

More than 30 years’ experience “Our experts

VINCI Energies’ expertise in have a thorough the pharmaceutical market, and understanding the vaccine market in particular, is the fruit of lengthy experience, of the FDA standard just like that acquired by Actemium that regulates over the last 30-plus years working in partnership with the Sanofi manufacturing group. Its long collaboration with processes in the Sanofi Marcy-L’Etoile site near Lyon is a prime example. the market, For the largest vaccine production which is extremely site in Europe, which exports its product to 150 countries worldwide, stringent.” Actemium business units have assembled a wide range of expertise. The starting point was in the area of production equipment. “We are established right across the vaccine production chain, but it’s primarily in the harvesting and purification Last but not least, according to stages that we apply our most Jean-Pierre Nemoz, is Actemium’s sophisticated expertise, with special ability to offer custom-made stainless-steel tanks made by our solutions. “It’s largely thanks to this highly qualified boilermakers and agility that we we’ve been in talks pipe fitters,” explains Jean-Pierre with Sanofi to take part in their EVF Nemoz, Director of Development (Evolutive Vaccine Facility) project at VINCI Energies France Industrie in Neuville-sur-Saône, a new type Centre Est Méditerranée. of flexible unit housing several Actemium also has considerable production modules that allow expertise in the field of equipment production of three or four vaccines automation management, with simultaneously according to its different business units built their seasonality.”

24 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 25 AGILITY FOCUS

THE CHALLENGES OF CLEAN ROOMS

Controlling the concentration G+H Innenausbau and its clean a hermetic sliding door. The former, of airborne particles and fire room business unit located in fully sealed with silicone without safety in these rooms designed Ludwigshafen, Germany. wet joints, comes with a range for research or industrial With almost 40 years’ experience of suitable installation solutions production is particularly in clean room construction, for lighting, ventilation casings, etc. crucial during a health crisis. this business employs 20 people The latter is equipped with a VINCI Energies business units dedicated to creating these special specially shaped silicone seal have developed valuable rooms. In the 1970s, it developed and offers increased soundproofing. know-how in this area. the first metal clean room wall Exporting chiefly to Switzerland and with a flush-mounted window for Turkey, G+H is one of Germany’s Enclosed spaces with a controlled the pharmaceutical industry. market leaders for clean rooms. atmosphere to avoid any “One of the projects we’ve managed contamination of the ambient was the redevelopment in 2018 air, clean rooms are essential to “These of a large existing installation researching and manufacturing for the Bayer group,” says Thomas medicines and vaccines. Outside air, rooms require Fuchs. restrictions,” says Cyrille Harand, generates, and thus the cost of for the installation’s remote- paint, coatings, and particles from the installation Business Unit Manager of Uxello storing and treating it, by a similar control system (for triggering, on-site equipment or cleaning Risques Spéciaux, which is installing amount. Second, this system is as maintenance, locking down), and products are just some of the many of highly technical, Bespoke fire safety the fire protection system in effective as traditional equipment, also when making parts for passing sources of air pollution affecting extremely clean the German Boehringer Ingelheim if not more so. Essentially, the finer through the walls, and with all clean rooms. In addition to the Installing fire protection systems group’s future antigen production the water droplets, which are forced the equipment made from 316L quality of their ventilation systems, and flat surfaces in the tightly protected spaces facility and laboratory in Jonage, out under high pressure, the better stainless steel to give it these installations require a wealth of with very fine that are clean rooms is a feat in near Lyon. they absorb heat.” the smoothness needed for precautions in terms of construction, itself. The teams of researchers The challenge posed by this P4-level the industrial cleaning process.” fire safety and maintenance. Naturally, joints.” and technicians working in these site, where extremely hazardous In another first, for Boehringer expertise in these areas is in great areas are handling viruses and agents are handled, is all the greater ... And ad-hoc certification Ingelheim’s future P4 centre in demand during the present health “These rooms require other active substances that require because the group and the Technip Jonage, Uxello Risques Spéciaux crisis. the installation of highly technical, special fire suppression and water design office preferred a water On such an unusual worksite, was able to manage the whole extremely clean and flat surfaces treatment systems. mist system. This is a first for this business unit specialising certification process for this with very fine joints,” explains “The water used obviously needs a pharmaceutical laboratory in France. in fire safety had to adapt and installation without mist – which Special techniques Thomas Fuchs, Division Manager to be extremely clean and is filtered “There are two advantages with show its agility. “We’re having does not yet comply with any and materials at VINCI Energies Deutschland to 10 microns. But the rooms this system,” explains Cyrille to customise at every stage of established rules. “We turned to Building Solutions. themselves also have to be fully Harand. “First, it needs, on average, the project,” says the head of a notified body based in Austria, VINCI Energies counts several firms G+H Innenausbau offers two sealed. Running pipework and five times less water than a sprinkler Uxello Risques Spéciaux. “This was where the equipment we installed in with expertise in this area among its noteworthy innovations in this area: nozzles through the walls system. As a result, it reduces certainly the case when designing Jonage is made,” the Business Unit business units. One such is the Vario Access ceiling and is therefore subject to serious the waste water the fire system the programmable equipment Manager explains.

26 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 27 the freezers that will store enlarged with six containers in 2020 services,” says Xavier Delattre, AGILITY FOCUS the Covid-19 vaccine supply for and will be expanded in 2021 with a Business Unit Manager of CEF Europe. Wireless sensors also monitor 2,000-cubic-metre storage building Industrie Picardie. “In addition the vaccines’ temperature while they at temperatures below -50 °C. to our permanent maintenance are transported internally on dry ice in “We are currently [December 2020] provision, we offer an atypical cooled container boxes. testing new containers specially service, with a mixed yearly visit Roderick Nijffels, Client Manager at designed to store Covid vaccines, where our own technicians attend Actemium Herentals, explains that to connect them to the IMS system,” together with the manufacturers “More than 1,300 wired sensors says Henk Coolen, Project Engineer of the machinery installed on site, will be installed in the freezers, and Automation at Actemium Herentals. who have perfect knowledge of how COLD CHAIN: 40 wireless sensors in the cooled “The storage building is under their equipment ages.” containers, to monitor temperature construction to be fully operational in real time. The wireless sensors before April.” “The high quality A STRATEGIC ISSUE FOR were tested in a Proof of Concept for use in a large warehouse filled with of pharmaceutical metal racks and freezers, with very Long-term confidence positive results. Besides the vaccine products means THE PHARMACEUTICAL storage, our EMS (Environmental In France, CEF Industrie Picardie, that the cold chain Monitoring System) solution is a VINCI Energies Réseau Froid also used to monitor temperature, business unit, has been working must be guaranteed INDUSTRY pressure, humidity and particulates in tandem with the Sanofi at all times.” in the clean rooms where the drugs group for more than 15 years are manufactured.” on the Compiègne site, where it He continues, “This enables handles preventative and curative us to improve our predictive Another pharmaceutical company maintenance of the water chillers, maintenance, while our teams entrusted Actemium with the creation cold stores for raw materials and acquire new knowledge. Alongside in 2018, and expansion in 2020, of finished products, and climatic these maintenance projects, the IMS (Information Management chambers for storing samples. CEF also provides new equipment From production to transport down to -80 °C or even -100 °C. explains the VINCI Energies expert. System) monitoring solution for its “Our relationship of confidence that combines energy efficiency and storage, cold chain The problem isn’t the technology, “That’s why the cold storage facilities vaccine freezer facility. The facility was with Sanofi is based on our bespoke with clean refrigeration fluids.” management is an absolute but having the financial capacity are all self-sufficient, with double priority for drug and vaccine to implement it.” or even triple redundancy to avoid manufacturers. In France The costs can be two or three times failures. Temperature recorders and across Europe, higher for ultra-low-temperature are also installed, often equipped VINCI Energies business installations compared with standard with an alarm system. It takes four units are applying their cold storage. Michel Lecarpentier to six visits per year to maintain this solutions to secure the cold explains that “The additional cost refrigeration equipment, compared chain. is due to the design requirements, with two to three as standard in plus the specific class of climatic the food industry.” On 8 December 2020, the first chamber installed, and of course, Another unique feature of injection of the Pfizer-BioNTech the higher energy consumption the pharmaceutical market is a highly vaccine against Covid-19 was given at these low temperatures.” demanding sanitary environment, to a 91-year-old British patient. often with a controlled atmosphere That was just one of 800,000 doses requiring sophisticated filtration being stored in a secret warehouse at Regulatory storage thresholds systems and a restricted a temperature of -70 °C. The vaccine, manufacturing environment. created jointly by the American The various types of drugs and The various business units in manufacturer and a German vaccines require extremely precise VINCI Energies’ Réseau Froid startup, is a reminder of how crucial and regulated storage thresholds: network are specialists in securing management of the entire cold chain controlled temperature (below +25 °C), the cold chain, well versed in handling (production, transport and storage) temperature-sensitive products (+2 °C these elements. is to the pharmaceutical industry. to +8 °C), negative temperature But, behind the headlines, says (-20 °C to -40 °C) and ultra-low Michel Lecarpentier, Director temperature (-70 °C and below). Highly advanced expertise of Réseau Froid Development at “The high quality of pharmaceutical VINCI Energies, “Cold at very low products means that the cold chain In Belgium, Actemium Herentals temperatures is now straightforward must be guaranteed at all times,” has installed a system to monitor

28 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 29 AGILITY FOCUS

THE LAST MILE: PRECISION ENGINEERING

Distribution is the final link An IT system with no margin The company, specialised in ICT in the medicine and vaccine for error services and solutions, is also chain. Business intelligence responsible for all the Windows and always-on systems At the core of this well-oiled and Linux systems operating on are key to ultra-refined machine, the IT system is a key an Intel x86 (CPU architecture) logistics. A look at the case component. Having worked with server base. of Axians, which manages Phoenix Group in Germany for more “The applications running on information systems for than 15 years, the VINCI Energies these systems are extremely Phoenix, one of Europe’s ICT brand Axians signed a contract diverse. There are at least twenty largest pharmaceutical in autumn 2015 to operate different business intelligence distributors. the distributor's IBM Power server technologies used mainly by retail infrastructure. customers or logistics companies companies, distribution centres Axians also provides consulting the consequences of which could Phoenix Group is Germany’s “The customer’s most important like Phoenix. This is extremely and pharmacies, some of which services to users at Phoenix to be dramatic for the healthcare largest distributor of prescription applications and processes, such important for making quick are equipped with clean rooms systems of the countries and over-the-counter medicines as the SAP architecture, run on decisions on medicine orders,” and intensive refrigeration concerned, Axians has technicians to pharmacies, doctors and this IBM Power infrastructure,” says Zoran Olujic. systems, are on the front line on duty at all times, including healthcare facilities. Its mission: says Jacques Diaz, CEO of Axians Axians therefore has an obligation preparing the new vaccines ready “We must weekends. to distribute hundreds of millions Germany, “And we manage this not to ensure that these systems can to be used in vaccination centres. “Another challenge is the threat of healthcare products every year. only in Germany, but across all their be used 24 hours a day, seven days Phoenix’s information services be able to adapt from cybercriminals. We must Established in 27 European markets.” a week, 365 days a year. are essential to this arrangement, to the different be able to adapt to the different countries with 161 distribution In particular, Axians ensures that “This allows Phoenix continuous ensuring that the ordering infrastructure operations centres, the group also holds a the IBM Power server platforms access to their performance and distribution systems of infrastructure requirements in different monopoly for the provision of work with the Unix and Linux indicators, for example by pharmacies perform well. “Our operations countries. For example, if Norway medicines in Scandinavia. operating systems. “We also displaying statistics and estimated task is to keep the IT environment imposes specific rules on how to In addition Phoenix runs about manage the whole IBM backup stock levels.” operational. With the backup requirements perform a backup to avoid attacks 2,700 own pharmacies. environment: everything under infrastructure, for example, we’re in different occurring as a result, we have what used to be known as ‘Tivoli always introducing technical to implement them,” says Zoran Its strategic position at the end Storage Manager’, since renamed Continuously trialling new innovations and optimisation countries.” Olujic, who has also the expertise of the pharmaceutical sector’s ‘Spectrum Project’ [IBM’s storage innovations options. We extensively test of his colleagues at Axians IT distribution chain is crucial: management application],” innovations from our IT supplier Security to draw upon. This is an the slightest failure on the group’s explains Zoran Olujic, Business Unit As part of the ongoing campaign partners and implement them if enable them to access data and important issue for Axians, which part could threaten the entire Manager Managed & Cloud Services to vaccinate against Covid-19 they are useful for Phoenix,” says information more quickly. counts Phoenix as one of its healthcare system. Factory at Axians Germany. in Europe, pharmaceutical Jacques Diaz. To mitigate any server failure, largest customers.

30 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 31 needed for data provisioning via damaging. The computational The stakes are high, since these AGILITY FOCUS the public cloud. “In addition to time for these platforms is several “computational clusters”, collections central and local data centres, days or even several weeks, so any of servers offering considerable the public cloud helps meet ad-hoc outage means a loss of productivity compute power, are used for or specific storage needs in a dynamic example to model the outcome of and agile way,” states Garcin. a vaccine on a given virus. These platforms use artificial intelligence to perform the groundwork, Computing power “Computational leaving just one or two candidate and basic research clusters” are vaccines – the most promising THE IMPORTANCE ones – and thus shortening product There is a further area in which used to model development time, as exemplified Axians, through its HPC (High the outcome in recent months by the speed with OF DATA STORAGE IN Performance Computing) and AI of a vaccine on which Covid-19 vaccines have been business unit, is contributing its developed. expertise and that is in-service a given virus. “In this case, our work involves support for the two European optimising the architectures THE PHARMACEUTICAL computing platforms dedicated to designed for the calculation codes basic research on vaccines. created by researchers. This means “We work continuously to improve for all the researchers running that our data scientists are indirectly MANUFACTURING the computing power of these different types of calculations working on the client’s core machines so as to prevent any simultaneously,” explains Gaëtan business,” says the regional director SYSTEM disruption that would be extremely Garcin. of Axians Cloud Builder.

IT plays a crucial part in the drug and vaccine manufacturing process, from development right through to production. The vast volumes of data and the computing power involved in the process require considerable storage capacity. This article looks at the data centres of a French pharmaceutical manufacturing specialist, a major Axians partner.

Axians has been working for over architecture, which allow users and “The other advantage of the NetApp 15 years with a leading French application servers to access large system is that it is highly resilient drug and vaccine manufacturer. amounts of data in a shared storage and available, enabling it to address The VINCI Energies ICT brand pool,” explains Gaëtan Garcin, any type of failure thanks to its is specifically involved in data regional director of Axians Cloud capacity to easily switch to other storage, a highly strategic aspect Builder. data centres,” adds Garcin. of the pharmaceutical company’s Axians’ first task for the client is to IT service. The manufacturer relies advise the group on architecture on Dell EMC and NetApp for its Power and agility design, in particular by choosing storage solutions. the best technologies for updating It’s the NetApp technology that According to the Axians specialist, the NetApp system so that it continues concerns Axians, which is one of the NetApp system offers many to run at optimum performance. just two companies in France to other benefits starting with high “Each year, our client adds several have achieved the highest level of scalability, which makes it possible hundred terabytes to its storage the American storage provider’s to adapt to the demands of massive system,” points out the expert from STAR certification. data sets without changing Axians which, as well as looking “We are suppliers of the technology, operating system. after the central data centre, is also which has the advantage of offering Today, these high-availability in charge of equipping local sites two protocols within a single storage solutions already installed in the group’s various storage array, namely NAS (Network accommodate more than four factories. Attached Storage) solutions and petabytes of the pharmaceutical Furthermore, the VINCI Energies SAN-style (Storage Area Network) manufacturer’s data. brand provides all the technology

32 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 33 AGILITY FOCUS Energy transition, digital transformation, more on theagilityeffect.com PROTECTING HEALTH WITH DIGITISED TRACEABILITY SYSTEM

In order to combat counterfeiting and parallel trade, there is a need to serialise drugs in a number of markets. Courbon Software, a VINCI Energies business unit at the leading edge of this field, is rolling out its solution worldwide.

The European Falsified Medicines appointed Courbon Software in time on the packaging lines Directive (FMD), in effect since 2014 to incorporate the solution by managing big data streaming, February 2019, requires laboratories into all of its sites. “With this type and anticipating the replacement and pharmacies to ensure that of project, you need to be inventive of operating systems or equipment drugs are serialised. This involves in all areas – not just in terms of discontinued by its manufacturers. setting up a system to verify the software but also the machines,” Supplemented by a 24/7 the authenticity of products, points out François Lavabre, maintenance team, Courbon whereby a unique serial number business manager of Courbon Software’s project unit produces is added to each drug package Software. and implements the software then logged in a central database. packages as part of an end-to-end This system of “package service that includes selling traceability” is intended to prevent An agile and non-intrusive the machines and supporting client counterfeiting and parallel trade. system project teams. VINCI Energies business unit “In order to be able to deploy Courbon Software, which publishes Many challenges have had to be the system at the same time both MES software for the industrial met so far: “We first had to adapt centrally and across the production sector, anticipated this regulatory to changes in the regulation, which lines, it’s crucial that we have staff development by creating an ad-hoc, is coming into force at different on hand who understand Industry 4.0-ready solution 8 years times depending on the market the client’s business and processes ago. Named “Pharmacim-LSM” and which varies from country and who are skilled not just (Label Serialization Management), to country, with different QR codes, in automation systems but it is one of 5 flagship solutions in codifications and sizes,” explains in software programmes.” the market. the head of Courbon Software. The Pharmacim-LSM solution is The company has demonstrated The pressure is all the more intense currently deployed across some its technological capabilities by since the introduction of this type 300 production lines worldwide tailoring the system to various of solution, which is of strategic on behalf of a dozen clients, outputs, some of which are very importance for manufacturers, including Delpharm. This French high (over 300 parts per minute), is generally monitored at pharmaceutical manufacturer providing information in real the highest level of the company.

34 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 35 GRABIT, THE COBOT RAISING CYBERSECURITY AWARENESS IN FACTORIES

Two VINCI Energies brands, “Given that all the goods we confidentiality comes first followed Actemium and Axians, consume on a daily basis and all by system availability; for OT have developed joint tools the services we use, like those professionals it is almost the including a collaborative linked to power generation/ reverse. robot (cobot) in order distribution and water distribution, And they respond differently to to help IT and OT teams in are managed/controlled by OT threats too: in the IT world, the manufacturing sector systems, it’s easy to imagine the tendency is to shut down access come together to counter the risk posed by industrial so as to analyse and take corrective cyber threats. cyberattacks. For manufacturers, action, whereas production will the question is not whether remain the top priority for OT even Factories and workshops have long their facilities will be affected but in the face of a threat. been managed by instrumentation when they will be,” warns Thomas Actemium is an expert in industrial and control systems closed to Leseigneur, innovation manager at culture, its core business, while the outside world and particularly the Innovation Department of Axians specialises in IT operating to players in the Information VINCI Energies. procedures. It was this dual Technology (IT) and internet No one is spared; even large groups competence that brought the two environments. are hit by hackers, with adverse VINCI Energies brands together to But as the manufacturing sector consequences for Saint-Gobain offer manufacturers cybersecurity starts to become more digitised, and Renault, for example, where solutions that comply both with with the arrival of sensors and a mail server was blocked for several industry-specific requirements and other connected objects, the use days and production stopped for good information system practices. of mobility tools, and the increasing several weeks, respectively. “cloudification” of numerous industrial applications, we are Awareness-raising tools seeing an integration of production Reconciling two cultures systems controlled by operational In order to enable OT and IT technology (OT) with IT. Since IT “While it’s clear that convergence managers to better protect systems are, by nature, potentially is necessary between industrial manufacturing equipment and accessible from the outside, this and IT business lines, achieving data, Actemium and Axians have increases the attack surface of that is not self-evident,” says Vincent developed awareness-raising industrial facilities. Collaboration Bazillio, development manager at tools for them, based on system between OT and IT is therefore crucial Axians, the VINCI Energies brand vulnerability assessments and in order to address issues around data specialising in ICT solutions. penetration testing carried out by flow and processing, and increasingly The differences in culture between “white-hat” or good hackers. to find solutions to industry-related the two worlds result in sometimes The idea is to show, by means of cybersecurity problems. conflicting priorities: for IT technicians, tests, what vulnerabilities can be

36 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 37 DEVOPS: AGILITY IN SOFTWARE ROLLOUTS

The benefits of DevOps go beyond making teams work together and automating the environment and servers. Because it acts on communication and feedback, adds Ricardo Carvalho, “DevOps makes it possible to deploy software faster, then to administer it with an understanding of its performance The task goes to plan up to Participants are often surprised and added value, and so be in “While it’s clear the point where the simulation to find out, thanks to the network a position to suggest improvements that convergence is involves the operator opening mapping system, that a piece for the next development cycle.” up a Word file on a laptop to of equipment or sensor has been necessary between read a set of instructions. A virus forgotten in a suspended ceiling industrial and IT in the file, spread by the USB or outside the premises, and that Agile mode memory stick containing the Word these devices represent a potential business lines, document, then causes the cobot security breach. To implement these practices, achieving that is to malfunction, its movements The mapping includes a fact sheet Axians offers a range of services, becoming unpredictable and detailing vulnerabilities for each By applying the principles operational staff, and vice versa. including consulting, training not self-evident.” potentially dangerous to humans. component – information which and practices of DevOps, This antagonism stems from their and engineering. Its experts can can be valuable for maintenance IT development and different priorities: system stability also assist businesses on site as technicians. production teams can for the former and cost-cutting needed, to install the new tools exploited to attack an industrial Adopting good practices align their objectives for the latter. and train their teams in a shared system and how to secure its Once manufacturers are aware of and accelerate processes. To minimise this historical agile methodology. equipment. The simulation helps manufacturers security requirements, they put in Axians is helping companies antagonism, a set of practices was “In an ideal DevOps world”, says Two demonstration tools are used in to realise that the PCs they use are place a number of measures, to move in this direction. developed, known as DevOps, with Ricardo Carvalho, “development the presentations given to company not necessarily secure. They are says the Axians cybersecurity the aim of aligning the functions and operational people work IT and OT experts: a virtual reality informed that, fortunately for them, expert, such as “a protection The numbers illustrate the benefit of the software development (Dev) together in a single cross-functional tool and a small cobot called GrabIT. 80% of threats can be tackled easily system for production line of helping IT teams work better and operations (Ops) teams. team. This team follows an agile GrabIT delivers a simulation of by adopting good practices. segments.” “Segmentation is a together: 40% of software rollouts project management method, a connected factory, performed with “Having a Perspex screen in front of conventional measure in IT,” notes end up having to be reworked working iteratively and using an operator terminal, an automatic the PC included in the production Bazillio. because they fail to meet users’ Faster deployment short development cycles. This controller and a robot. The aim is hardware would have been enough “It involves forming ‘security needs. And these failures impact allows teams to be more efficient to demonstrate what happens in to prevent anyone from connecting bubbles’ for hardware that on the company’s bottom line: Axians, the VINCI Energies ICT and adaptable.” a network. The cobot is given a task an infected memory stick,” says requires the same protection, according to Microsoft, the average brand, helps businesses to adopt Lastly, as the expert reminds us, to complete: by choosing a colour Bazillio. for example equipment that needs cost of downtime for a customer- DevOps practices, as Ricardo every implementation is unique. on a screen, the cobot receives The GrabIT demonstration is to be accessible to people on facing application is close to USD Carvalho, Innovation Project Ultimately, says Ricardo Carvalho, a command to go and pick up supplemented by a map of the outside.” This might mean 100,000 an hour. Manager explains, “To align “Businesses that adopt DevOps an object of the same colour with connected equipment, produced configuring network switches Typically, when a new rollout fails the objectives of teams that will bring their products to market more its grabber. by Axians and Actemium teams. or a firewall. to work perfectly, developers blame be working closely together.” quickly.”

38 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 39 ELECTRIC DELIVERIES VINCI AND PARIS TECH IN THE STARTING STEP UP THE PACE BLOCKS IN APPLIED RESEARCH

“There are issues with range, Together with Paris Tech, limiting the environmental impact availability and price,” says Nick VINCI plans to accelerate of buildings and neighbourhoods Chambers. “It’s not quite there yet, partnerships between while controlling costs; incorporating but things should improve in science and industry in environmental factors into business the medium term, especially with order to scale up operational digitisation processes, especially the technology advancing and applications. The “Lab through BIM-based (Building prices falling.” Recherche Environnement” Information Modelling) energy But he adds that “Implementing is driving the project. simulation; and enhancing user a fleet of electric vehicles requires wellbeing, comfort and health. expert advice to optimise At the end of January 2020, the process of switching over the eco-design chair scheme, formed the fleet and installing adequate by the VINCI Group and Paris Tech Increasing engagement charging infrastructure.” (a network of engineering schools), became the “Lab Recherche Research topics can also be Environnement”, an environment proposed directly by VINCI business Less expensive than diesel research lab. Set up in 2008, lines. For example, work has been models the scheme has an impressive carried out on the initiative of Electric delivery vehicles illuminating example. It has decided record: around 30 PhD research VINCI Energies analysing have reached a tipping point to take advantage of this tipping UPS is confident in this trend and projects, 150 academic publications the lifecycle of technical trades so where the technology costs point, ordering 10,000 electric has gone further still, acquiring and 2,500-plus active licences as to reduce their carbon footprint. are low enough to compete vans from Arrival, a British startup a minority stake in Arrival, which for the Pléiades building energy In line with the lab’s new goals, with petrol and diesel. specialising in electric vehicles. has boldly committed to providing simulation software. VINCI wants to get more people This is good news for vehicles that cost less than Through the lab, VINCI plans to engaged, particularly within the planet as the next decade competitors’ diesel models. strengthen its partnership with the company. “In addition to the 50 promises an explosion in The Tesla of vans UPS is betting strongly on Arrival the three Paris Tech schools: MINES or so Group employees involved online shopping. products: the vehicles ordered will Paris Tech for energy efficiency every year in research programmes, “Arrival is the Tesla of vans,” says represent around 10% of its total in buildings and neighbourhood we want to further promote Of the trends accelerated by Nick Chambers, Business Unit worldwide fleet. lifecycle analysis; École des Ponts the three big annual conferences the Covid-19 pandemic, one Manager of Actemium Coventry. “It’s The first prototypes should Paris Tech for sustainable mobility; that we hold on the topic and to of the most significant is the growth coming to market with a complete, arrive this year, with more and Agro Paris Tech for biodiversity. support the Lab Seminar series, in online trading, with integrated solution that challenges substantial production of at least “The aim is to increase the pathways the first session of which – focusing the consequence that delivery truck traditional car makers and 2,000 vehicles per year to follow between scientific research and on digital technology – took place emissions could rise by almost equipment suppliers whose model from 2022. Group business lines, in keeping on 10 November 2020,” says Trocmé. a third during the 2020s. The good is largely based on production of The transport giant is also with VINCI’s commitment to A Lab Workshop programme has news for planet Earth is that electric diesel and flex fuel vehicles.” counting on the digital the environment,” explains Maxime also been launched, which explores delivery vehicles have reached The UPS initiative is particularly opportunities offered by Trocmé, R&D deployment director research topics and their operational a tipping point where the technology interesting because electric utility these novel vehicles, which at VINCI. applications with a view to providing costs are low enough to realistically vehicles are still relatively rare. are equipped with numerous input for green business and compete with petrol and diesel In France, the biggest market in sensors that will enable them This application-oriented approach solutions at VINCI. The first session trucks and vans. Europe, the market share of electric to improve safety and eventually is guided by a 5-year roadmap on urban agriculture was held on The logistics company UPS offers an utility vehicles was barely 2% in 2019. trial self-driving operation. that focuses on three main areas: 1 July 2020 at Agro Paris Tech.

40 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 41 the country, high rainfall exceeds Meeting increasing industrial water demands, whereas in other needs Actemium is regions, especially in the south, working to “develop there’s a shortage of drinking The aim is to meet the increasing and agricultural water. The works demand for water from three more productive HOW VINCI ENERGIES therefore include delivering water regional hubs, Al Haouz, Marrakesh agriculture” while from one region to another,” adds and Rehamna, and to supply Oulahrir. industrial water to three mine ensuring “effective Actemium Eau, together with sites, Ben Guerir, Bouchane and and sustainable IS IMPROVING ACCESS Sogea (VINCI Construction), Youssoufia, belonging to the OCP a leading construction and Group, an exporter of phosphate. water resource engineering company in the The two companies are installing management.” TO WATER IN AFRICA country, is responsible for hydraulic mechanical equipment for building a sludge treatment the two plants, two 25,000-cubic facility for the Al Massira dam metre storage tanks for desludged (2 x 630kW and 3 x 6300kW). with a flow rate of 3.5m³/s water, a return pumping station “The Actemium Eau contract – a target the company is (5 x 2200kW pump units), low doesn’t just cover equipment,” says contractually bound to meet – voltage/medium voltage electrical Oulahrir, “it also includes studies, and a pumping station. equipment and transformers the supply and installation of

As tackling climate change the main driver of this growth becomes more urgent, high worldwide from 2050) and increased population growth and migration from rural areas. increasing urbanisation are Cities in sub-Saharan Africa, whose making the distribution of population jumps by 24 million drinking water a key issue people each year, are not equipped in Africa. VINCI Energies is to manage such an influx. Rapid involved in three projects urbanisation creates tension over across the continent. resources and makes it difficult to roll out drinking water supply and Water is a vital resource that is in wastewater collection networks. demand more than ever before yet still as unevenly distributed. With worldwide demand continuing Better distributing water to rise, UNESCO has alerted the resources in Morocco global community to the need to address the challenge of ensuring Africa as a whole is concerned. water access for all: “Over 2 billion In Morocco, for example, water people live in countries experiencing demand is set to rise by 60 to high water stress, and about 4 billion 100% in most big cities by 2050. people experience severe water The country, which faces recurrent scarcity during at least one month droughts, has undertaken various of the year.” And the situation is water supply projects aimed at exacerbated by the effects of delivering water to the Marrakesh the climate crisis. region from the Al Massira dam Access to drinking water is a and supplying drinking water to particularly sensitive issue in Africa, the cities of Fez and Meknes from especially sub-Saharan Africa the Idriss 1 dam. which is home to nearly half of Actemium Eau is involved in the population drinking water from the works. Azzeddine Oulahrir, unimproved sources, says a 2017 the business unit manager, notes WHO/UNICEF report. that water stress does not affect This has serious health the whole country in the same way implications, especially when seen and highlights that, “it’s a water in the context of population growth resource distribution problem.” (the African continent will be “In some regions in the north of

42 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 43 ENERGY STORAGE SYSTEMS HELP BALANCE THE GRID

Battery systems run by intermittent and depends on sun causing deviations in the set power grid operators or wind levels, resulting in grid frequency of 50Hz.” provide an effective stability issues. Omexom Conversion & Storage way, especially in non- is involved in installing energy interconnected island storage systems run by grid areas, to balance networks Storing energy during operators in several non- and compensate for the day for use at night interconnected areas, including the intermittent nature Le Lamentin in Martinique of renewable energies. One answer is to roll out centralised delivered in 2018, Corsica storage facilities, which allow solar where installation is under way, In large geographic areas with panel-generated energy to be Guadeloupe, and shortly Mayotte interconnected grids, when one stored during the day for use in where Total has appointed electricity network is overloaded the evening. Omexom to carry out stationery hydraulic mechanical equipment plants that will pump water part of a programme to boost it can receive power from another energy storage systems following including pumps, engines, taps and from the dam to Meknes with the capital’s supply of drinking water. system in order to be able to a tender issued by the Commission mains, along with instrumentation, hydraulic mechanical and electrical The works are being undertaken continue supplying consumers with de régulation de l’énergie (CRE, automation, remote management equipment, and automation in cooperation with Actemium electricity. Conversely, if demand is Omexom the energy regulatory commission). and commissioning of the pumping systems for the three pumping Morocco teams, with commissioning lower than supply, the network will Conversion & Omexom’s solution uses lithium-ion station.” stations and chlorination plant, scheduled for the end of 2020. need to implement load shedding. batteries developed by Saft, a Total outlines Oulahrir. He adds that The plant will be capable of “The inviolable principle of grids is Storage has carried group brand, which will deliver Actemium Eau is involved in various producing 259,000 cubic metres that demand must always match out energy storage an output of 4MW (megawatts) Making up the drinking water irrigation projects as part of per day during peak periods, with supply,” says Thibault Fauquant and a storage capacity of 2MWh shortfall in Fez and Meknes the “Plan Maroc Vert”, Morocco’s an average production capacity of from Omexom Conversion & Storage system installation (megawatt-hours). green plan which consists of 240,000 cubic metres per day, says (VINCI Energies). projects on several A further project being carried “developing more productive Yann Le Corvec from VINCI Energies. In mainland France, nuclear power out by Actemium Eau in Morocco agriculture,” while ensuring The electrical works for the treatment stations are the main tool used for French islands. Increased response time involves supplying drinking water “effective and sustainable water plant include the supply, assembly balancing the grid. to the cities of Fez and Meknes by resource management.” and commissioning of all the power But this balance is harder to In mainland France, energy storage delivering 2m³/s of water from and signal installations. achieve in non-interconnected solutions are set to be taken up the Idriss 1 dam. Meknes faces low The project is an opportunity for areas like islands where isolated “This storage system is an by electricity transmission system levels of groundwater due to Abstracting water from Actemium Eau to gain a foothold systems cannot be backed up by attractive option for non- operators like RTE and distribution the city’s growing need for drinking La Mé River to supply Abidjan in Côte d’Ivoire and will enhance external sources. Traditionally, interconnected areas for several network operators like Enedis water. the range of services offered by these areas, which are almost reasons,” explains Fauquant. to support the development of “The project will mainly help make In Côte d’Ivoire, VINCI Energies Côte VINCI Energies, which “aims to entirely dependent on imported “First, because it helps mitigate renewable energy sources. up the long-term water shortfall d’Ivoire has been appointed by Veolia monitor drinking water treatment fossil fuels (gas, fuel oil, coal) for intermittent power production. In The advantage of grid operator-run experienced by Fez and Meknes, Water STI to perform the electrical projects, like the Bouaké plant, power, use generators to help this respect, it acts as an additional storage systems is that they offer and contribute towards conserving works for the new water treatment and wastewater treatment schemes,” the local grid meet peak demand. tool for addressing the balancing ultra-fast response speed, feeding the Saïss groundwater resources,” plant located 25 km to the north-east notes Le Corvec. “The needs are The development of renewable issue. And second, it’s an effective energy into the grid in 300 ms. explains Azzeddine Oulahrir. of Abidjan, whose water is abstracted huge in Côte d’Ivoire and more energies provides a new energy way to stabilise the grid, which Response time is much longer with Actemium Eau is fitting out three from the La Mé River. The project is broadly throughout West Africa.” supply source. But generation is renewable energies disrupt by thermal and nuclear power plants.

44 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 45 had a lot to do to quickly adapt savings by using software available 3. Create network transparency AGILITY OPINIONS their equipment to the new in the public cloud, for which through Cloud Access requirements. This involved ramping licences can be terminated at any Security Brokers (CASB), up their internet connections or time, thus limiting costs. Security Information and PRIORITISE PREVENTION TO KEEP YOURSELF infrastructure for managing VPN Event Management (SIEM), connections and clients. In many segmentation and AND YOUR COMPUTER SAFE cases, all they had to do was buy Maximum security Vulnerability Management. additional licences since the capacity with Zero Trust model of their existing hardware exceeded 4. Provide training for employees, their operational needs. For example, Security mechanisms like strong using dedicated platforms businesses might buy 100 VPN authentication are also in great to send them fake phishing emails. licences, when their infrastructure demand. This type of authentication This tests their reactions and could manage 1,000. Some not only requires a username and enables targeted training to be providers offer specific licences password for an employee to be set up for vulnerable staff. for this scenario, making it possible able to access corporate resources, to increase capacity to 1,000 but also a certificate or one-time 5. Secure mobile devices through connections for a brief period of password. multiple authentication, Endpoint time. Often, these solutions were The concept of Zero Trust Security (antivirus, hard drive being implemented for the very cybersecurity reduces internal and encryption, port verification, etc.) first time. external risks to the very minimum. and the use of MDM solutions; That said, using company Whereas other security architecture perform all application equipment outside of the office is often based on the source IP and operating system updates. poses the additional risk of it being address alone, Zero Trust distrusts lost or stolen more easily. To counter anyone seeking to access corporate this risk, security can be improved resources. Strong authentication by managing and protecting is another way of preventing mobile devices with Mobile Device unauthorised people from accessing Management (MDM) solutions. sensitive data and malware from penetrating the system. The health crisis illustrates Enhanced responsiveness very clearly just how important thanks to managed services digitisation is – and not only and cloud solutions for businesses. It is also crucial for schools, which had to stop Cloud-based solutions are face-to-face learning from one day currently facilitating cooperation to the next. Axians is involved in between staff members working digitising schools and is currently out of different locations. As a considering a project aimed at result, they are increasingly in equipping 22 establishments in demand. However, in order to the southern districts of Hamburg implement, explain and configure with a uniform, exhaustive, them, IT personnel is needed. integrated and automated Over the past few months, home working has become widespread. Businesses have had By using managed security services, cybersecurity solution. to act quickly to set up the necessary infrastructure for employees to access corporate businesses can outsource routine resources remotely. In order to ensure that networks can only be accessed by those duly cybersecurity operations and thus authorised to do so, additional security systems must be implemented. So what does free up capacity for other, often Axians’ 5 cybersecurity the COVID-19 pandemic mean for cybersecurity in businesses? unforeseen, tasks. Plus, managed recommendations for working security services can help minimise from home and elsewhere: When the instructions limiting corporate networks remotely, Whole workforces suddenly a whole range of risks. And that physical contact were suddenly without making them vulnerable working from home – and will still be relevant after the health 1. Ensure secure remote access introduced, many companies to outside sources. A VPN provides under secure conditions! crisis caused by COVID-19. by exclusively authorising asked their employees to remote access to the network Security as a Service, a cloud model encrypted VPN connections for work from home. This meant server while encrypting Businesses which were already that delivers scalable cybersecurity accessing corporate data and immediately putting in place the connection, thus ensuring used to working from home before solutions, is also of value now by using strong authentication. the technical foundations needed a secure exchange of data between the crisis had an advantage, as more than ever. As needs vary Alain De Pauw for staff to use company laptops the client computer at home and they already had the necessary significantly, due for example to 2. Build and use Zero Trust Head of Security Division, or personal computers to access the company server. infrastructure. However, they still furloughing, companies can make architecture. Axians Germany

46 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 47 AGILITY PICTURE

WINE TOURISM MEGACOMPLEX DRIVEN BY DATA

Over more than 30,000 square metres, with nine restaurants, six museums, shopping, bars, wine school, permanent exhibition hall and several event spaces: World of Wine, which opened in July 2020 in the historic Vila Nova de Gaia district of Porto in Portugal, is one of the largest tourist attractions to open in Europe in recent months. For maximum efficiency in managing operations, Axians Portugal designed and implemented a technology platform for analysing visitor behaviour data.

48 THE AGILITY EFFECT MAGAZINE NUMBER 9 - SPRING 2021 49 AGILITY PROFILE VINCI ENERGIES, ACCELERATOR OF ENERGY AND DIGITAL TRANSFORMATION

In a world undergoing constant change, VINCI Energies Contact us focuses on connections, performance, energy efficiency VINCI Energies 280, rue du 8 mai 1945 and data to fast-track the rollout of new technologies CS 50072 and support two major changes: digital transformation F-78368 Montesson Cedex Tél. : +33 (0) 1 30 86 70 00 and the energy transition. Fax : +33 (0) 1 30 86 70 10 www.vinci-energies.com Keeping pace with market change, VINCI Energies integrates customised solutions to help its customers roll out technologies that serve a useful purpose and care for the planet, from design to implementation, operation and maintenance. THE AGILITY EFFECT

VINCI Energies’ 1,800 agile and innovative business units Publisher VINCI Energies SA build on their strong regional roots to boost the reliability, 280, rue du 8 mai 1945 78360 Montesson safety, sustainability and efficiency of buildings, factories, France energy, transport and communication infrastructure, Printing Impression & Brochage Snel and information systems. rue Fond des Fourches 21 Z.I. des Hauts-Sarts - zone 3 B-4041 Vottem - Liège (Belgium) P.4-5 > Navarrabiomed P.6-7 > envatoelements P.8 > Getty Images Director of publication P.9 > ©InMotion Sabrina Thibault P.11 > envatoelements P.12-13 > ©VIGUIER_IDA Marc Mimram Architecture & Associés Editor in chief P.15 > Getty Images Roseline Mouillefarine P.16-17 > Getty Images P.18-20 > VINCI Energies P.21 > Getty Images Design and production P.23 > Getty Images June 21 P.24-25 > Getty Images P.27 > Getty Images P.29 > Getty Images Date of legal deposit P.31 > Getty Images April 2017 P.33 > Getty Images P.35 > Getty Images ISSN P.37 > Getty Images P.38 > envatoelements 2554-019X P.39 > Getty Images P.40 > Getty Images P.41 > Getty Images P.42-43 > Getty Images P.44 > Getty Images P.46 > Getty Images P.47 > VINCI Energies P.48-49 > WOW Porto

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