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Profil Perusahaan Company Profile 04 Profil Perusahaan Company Profile PT Hero Supermarket Tbk 32 33 Laporan Tahunan 2019 | Annual Report 2019 Ikhtisar Kinerja 2019 Informasi Saham Laporan Manajemen Profil Perusahaan 2019 Performance Overview Stock Information Management Reports Company Profile Identitas Perusahaan Company Identity Nama Perusahaan Company Name Situs Resmi Perusahaan Company Official Sites PT Hero Supermarket Tbk www.hero.co.id www.herosupermarket.co.id www.guardianindonesia.co.id Perubahan Nama Perusahaan Change of Company www.giant.co.id Sebelumnya Perseroan bernama PT Hero Mini www.IKEA.co.id Supermarket, kemudian berganti nama menjadi PT Hero Supermarket per Rapat Umum Facebook Pemegang Saham tanggal 7 Juni 1991. Hero Infoodtainment, Previously named PT Hero Mini Supermarket, Guardian Indonesia, the Company changed its name to PT Hero Giant Indonesia Supermarket as of the General Meeting of IKEA Indonesia Shareholders dated 7 June 1991 Hero Peduli Twitter Alamat Kantor Pusat Head Office Address Herosupermarket Graha Hero, CBD Bintaro Sektor 7 Blok B7/ GuardianID A7 Pondok Jaya, Pondok Aren, Tangerang GiantIndo Selatan, 15224, Indonesia. IKEA_Ind Graha Hero, CBD Bintaro Sektor 7 Blok B7/A7 Pondok Jaya, Pondok Aren, Tangerang Selatan, Instagram 15224, Indonesia Herosupermarket giant_indonesia Alamat Kontak Contact Address guardianindonesia Sekretaris Perusahaan, Graha HERO Lantai 4, IKEA_id CBD Bintaro Sektor 7 Blok B7 / A7, Pondok hero.peduli Aren, Tangerang Selatan, 15224, Indonesia Corporate Secretary, Graha HERO 4th Floor, Tanggal Pendirian Date of Incorporation CBD Bintaro Sector 7 Block B7/A7, Pondok 5 Oktober 1971 Aren, South Tangerang, 15224, Indonesia 5 October 1971 Nomor Telepon Phone Number Modal dasar Authorised capital +62 21 8378 8388 Rp450.000.000.000 terdiri dari 9.000.000.000 saham dengan nilai nominal Rp50 per saham Rp450,000,000,000 consisting of 9,000,000,000 Nomor Faksimili Facsimile Number shares with nominal value of Rp50 per share +62 21 2986 4950 Modal Ditempatkan dan Disetor Penuh Alamat Email Email Address Issued and Fully Paid Capital [email protected] Rp209.181.700.000, terdiri dari 4.183.634.000 saham dengan nilai nominal Rp50 per saham Call centre Rp209,181,700,000, consist of 4,183,634,000 0-800-1-998877 shares with nominal value of Rp50 per share Dasar Hukum Pendirian Pencatatan di Bursa Share Listing Legal Basis of Establishment Saham HERO Group terdaftar di Bursa Efek Akta Notaris No. 19 dari Notaris Djojo Jakarta pada 21 Agustus 1989 dengan kode Muljadi, S.H., tertanggal 5 Oktober 1971. perdagangan HERO Notarial Deed No. 19 of Notary Djojo Muljadi, HERO Group’s shares were listed on the S.H., dated 5 October 1971. Jakarta Stock Exchange on 21 August 1989 with the ticker code HERO PT Hero Supermarket Tbk 34 Analisis dan Pembahasan Manajemen Tata Kelola Perusahaan Tanggung Jawab Sosial Perusahaan Management Discussion and Analysis Good Corporate Governance Corporate Social Responsibility Sekilas tentang HERO Group HERO Group at a Glance Hadir di garda depan industri ritel nasional, menekankan pengalaman berbelanja yang unik “ dan menambah nilai bagi pelanggan Indonesia.“ We boast our presence at the forefront of the retail industry in the country, emphasising unique shopping experience and adding values for Indonesian shoppers. Sejarah HERO Group bermula pada tahun 1971 ketika The history of HERO Group stretches back to 1971 when almarhum Muhammad Saleh Kurnia mendirikan toko the late Muhammad Saleh Kurnia established a Hero Hero di Jakarta. Pertumbuhan tersebut menjadikan toko shop in Jakarta. The growth saw the transformation Hero bertransformasi menjadi Hero Supermarket, yang of the Hero shop into becoming Hero Supermarket, telah menandai tonggak sejarah yang berkontribusi which has inked historic milestones that contribute its sebagai salah satu perusahaan ritel modern pertama di presence as one of the first modern retail companies in negara kepulauan terbesar di dunia ini. the world’s largest archipelago. Selain mengembangkan bisnis secara internal, HERO Aside from developing business internally, HERO Group Group sejak 1989 telah terdaftar di bursa saham dengan has since 1989 been listed on the stock exchange under kode perdagangan HERO. Dengan menjadi Perusahaan the ticker code HERO. With the Company going public, Publik, HERO Group melibatkan masyarakat umum untuk HERO Group involves the general public to take part in mengambil bagian dalam kepemilikan saham, sehingga the ownership, thus paving the way for the Company to membuka jalan bagi Perseroan untuk meningkatkan scale at greater heights. skala pada pencapaian yang lebih tinggi. Saat ini, HERO Group masih hadir di garda depan industri Today, HERO Group still boasts its presence at the ritel nasional, menekankan pengalaman berbelanja yang forefront of the retail industry in the country, emphasizing unik dan menambah nilai bagi pelanggan Indonesia. unique shopping experience and adding values for Indonesian shoppers. Seiring perkembangannya, HERO Group telah membangun As it matures, HERO Group has built extensive business jaringan bisnis yang luas dan meluncurkan inovasi untuk networks and launched innovations to fulfil the dynamic memenuhi pola konsumsi dinamis bagi para pelanggannya consumption patterns of its customers across Indonesia. di seluruh Indonesia. HERO Group kini mengoperasikan The Group currently operates four business units, which empat unit bisnis, yaitu Hero Supermarket, Giant, Guardian, are Hero Supermarket, Giant, Guardian, and IKEA. dan IKEA. Tahun 2019 merupakan periode di mana HERO Group The year 2019 was a period during which HERO Group meningkatkan komitmennya dalam peta jalan bisnis boosted its commitment in multi-year transformation transformasi multi-tahun, untuk memperkuat posisi business roadmap, so as to strengthen the Group’s Grup di industri ritel. position in the retail industry. Sementara Hero Supermarket dan Giant telah berjalan Whilst Hero Supermarket and Giant have been on track sesuai jalur dengan peningkatan produktivitas dan with their improved productivity and better service keunggulan layanan yang lebih baik, pertumbuhan excellence, the strong growth was also documented by yang kuat juga dibuktikan oleh Guardian sebagai Guardian as the Group’s health and beauty brand. merek kesehatan dan kecantikan milik Group. Proses konversi dari hypermarket Giant ke toko IKEA The conversion of a Giant hypermarket to an IKEA store di Sentul diwujudkan pada akhir 2019. Pendekatan in Sentul was realized in late 2019. IKEA’s strategic strategis IKEA untuk mempertahankan dan memacu approach to maintain and spur the business growth pertumbuhan bisnis melibatkan tidak hanya dengan involves not only opening more IKEA’s locations, membuka toko IKEA di lebih banyak lokasi, tetapi yang but no less important is the brand’s e-commerce tidak kalah penting adalah e-commerce dari merek that recorded more than double digit growth tersebut yang mencatatkan pertumbuhan lebih dari throughout 2019. dua digit di sepanjang 2019. 35 Laporan Tahunan 2019 | Annual Report 2019 Ikhtisar Kinerja 2019 Informasi Saham Laporan Manajemen Profil Perusahaan 2019 Performance Overview Stock Information Management Reports Company Profile Bidang Usaha Business Lines Berdasarkan Pasal 3 Anggaran Dasarnya, HERO Group Pursuant to Article 3 of its Articles of Association, HERO beroperasi dengan bidang usaha utama yang mencakup Group operates with main business lines that cover supermarket, hypermarket, minimarket, dan segala supermarket, hypermarket, minimarket, and any other bentuk bisnis ritel khusus lainnya, beberapa di antaranya forms of specialty retail businesses such as pharmacy, seperti farmasi, toko obat, toko kesehatan dan kecantikan, drug stores, health and beauty stores, home furnishing, hingga perabot rumah tangga. just to name a few. Struktur Bisnis Business Structure Sebagai perusahaan publik yang bergerak dalam bisnis As a public company engaged in retail business, HERO ritel, HERO Group menawarkan produk Makanan dan Group offers both Food and Non-Food products. Non-Makanan. Hero Supermarket dan Giant adalah dua Hero Supermarket and Giant are the two brands that merek yang mewakili inti bisnis Makanan Perseroan, represent the Company’s Food business core, selling menjual bahan makanan berkualitas tinggi dengan high quality and competitively priced groceries as well harga bersaing serta kebutuhan sehari-hari lainnya. as other daily needs. Meanwhile, the Group facilitates Sementara itu, Group memfasilitasi produk-produk Non-Food products under its Guardian Health & Non-Makanan di bawah Guardian Health & Beauty, Beauty shop, and IKEA that offers a wide range of serta IKEA yang menawarkan berbagai produk home-furnishing products to create a better everyday perabotan rumah untuk menciptakan kehidupan sehari- life for many people. hari yang lebih baik bagi banyak orang. Bisnis Makanan Food Business Hero Supermarket Rantai supermarket memfasilitasi pengalaman berbelanja yang istimewa dengan layanan pelanggan yang luar biasa. Dengan kenyamanan suasana yang menyenangkan yang juga menawarkan berbagai gerai, supermarket melengkapi jajaran produk berkualitas tinggi, produk lokal yang segar, serta merek internasional eksklusif dengan harga kompetitif. Hingga akhir tahun, Hero telah memiliki 22 toko di seluruh Indonesia. The supermarket chain facilitates an exceptional shopping experience with outstanding customer service. With the comfort of pleasant ambiance that also offers various outlets, The fresh food people the supermarket complements a convenient
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