Countering the Perceived Terrorism Threat in European Cities
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Countering the Perceived Terrorism Threat in European Cities The ways authorities in Brussels and Berlin are responding to influence safety perceptions of tourists Merle-Marie Müller MSc Tourism, Society and Environment (MTO) Supervisor: Dr. Robert Fletcher (Sociology of Development and Change) Date of Submission: 02.04.2020 Countering the Perceived Terrorism Threat in European Cities The ways authorities in Brussels and Berlin are responding to influence safety perceptions of tourists Merle-Marie Müller 930813594100 MSc Tourism, Society and Environment (MTO) Wageningen University & Research Date of Submission: 02.04.2020 Thesis code SDC-80436 Sociology of Development and Change (SDC) Supervisor: Dr. Robert Fletcher (Sociology of Development and Change) Examiner: Dr. Stasja Koot (Sociology of Development and Change) Acknowledgements First, I like to thank Robert Fletcher for his interest in my thesis research, his supervision and all his comments and guidance throughout the research project. My highest gratitude goes to all my interview partners who played a vital role in my research. I highly appreciate their time, effort and contribution to my research. Moreover, I like to thank my family for their constant support, their interest and motivation. Finally, I am very grateful for my boyfriend, Marcel van Stee, and his believe in me. I thank him for his endless support, for motivating me and cheering me up when I was feeling lost, for distracting me when I was feeling overwhelmed and for his feedback on my thesis. This thesis would not have been possible without all of them. 1 Abstract London (2005), Oslo (2011), Paris (2015), Brussels (2016), Berlin (2016) and Barcelona (2017) are all examples of recent terrorist attacks on European soil, making terrorism a central issue in Europe and worldwide. The last years have shown that terrorism attacks in Europe are declining. However, the terrorism threat in Europe remains on a high level, creating a feeling of insecurity and fear throughout the world. Terrorism attacks do not only cause human losses and destruction, but also impact a city’s society as well as economy including the tourism industry due to changed risk and safety perceptions of tourists. This causes authorities to act on international level, European Union level, national and even local level. However, research has not extensively addressed the counter-terrorism measures implemented on the local level. Therefore, this research project investigated measures taken on the local level to counter the perceived threat of terrorism in European cities that have been struck by a terror attack. Special attention was given to exploring counter-terrorism measures in relation to changing tourists’ perceptions of security and safety. Brussels and Berlin serve as case studies to the research. The findings of the research are based on qualitative data collection methods in form of semi-structured expert interviews, participant observation, database analysis and semi-structured tourist interviews in Brussels and Berlin. The research shows that both research destinations implemented a variety of counter-terrorism measures in different domains including on the political level, the build environment, local airports and event safety. Furthermore, in Brussels the DMO played an essential role in rebuilding a positive and safe destination image by developing destination-specific strategies and promotional marketing campaigns. In regard to the motivation for the implementation of these counter-terrorism measures taken in Brussels and Berlin, the findings suggest that tourism is only playing an indirect part. Tourism is only central to the steps the DMOs have taken. The study further discovered that in general, counter-terrorism measures implemented in Brussels positively influence the safety perception of the majority of tourists interviewed, while in Berlin nearly all tourists interviewed stated that security measures do not impact their safety perception Berlin as they perceive the city generally as being safe. The study concludes that European cities respond very differently to the perceived terrorism threat by implementing a variety of counter-terrorism measures in various fields. These measures highly differ in their rigour and are highly dependent on the type and impact of a terror attack as well as on the legal regulations and organisational structures of security authorities within a country and city. 1 Table of Contents List of Figures and Tables .............................................................................................................. I List of Abbreviations .................................................................................................................... II 1 Introduction .............................................................................................................................. 1 1.1 Research Questions ...................................................................................................................... 5 1.2 Outline of the Thesis Research ..................................................................................................... 6 2 Literature Review ...................................................................................................................... 7 2.1 Terrorism in the 21st Century ........................................................................................................ 7 2.2 Terrorism in European Cities ........................................................................................................ 9 2.3 Relation of Terrorism and Tourism ............................................................................................... 9 2.4 Counter-Terrorism Measures...................................................................................................... 11 2.4.1 Proactive Counter-Terrorism Measures .............................................................................. 13 2.4.2 Defensive Counter-Terrorism Measures .............................................................................. 13 2.4.3 Destination Marketing Organisations .................................................................................. 15 2.5 Implications of The Literature Review on the Research Project ................................................. 16 3 Methodology .......................................................................................................................... 17 3.1 Research Design .......................................................................................................................... 17 3.2 Research Locations ..................................................................................................................... 17 3.2.1 Brussels, Belgium ................................................................................................................. 18 3.2.2 Berlin, Germany ................................................................................................................... 20 3.3 Data Collection ............................................................................................................................ 21 3.3.1 Semi-structured Expert Interviews ...................................................................................... 21 3.3.2 Observations ........................................................................................................................ 22 3.3.3 Database .............................................................................................................................. 23 3.3.4 Semi-structured (mini) Interviews with Tourists ................................................................. 23 3.4 Data Analysis ............................................................................................................................... 24 3.5 Ethics ........................................................................................................................................... 24 3.6 Limitations ................................................................................................................................... 25 4 Influences of the Terror Attacks on Brussels and Berlin ............................................................ 27 4.1 Brussels, Belgium ........................................................................................................................ 27 4.1.1 Impact of the Terrorist Attacks on Tourism in Brussels ....................................................... 27 4.1.2 Impacts and Influences of the Terrorist Attacks on Brussels ............................................... 28 4.2 Berlin, Germany .......................................................................................................................... 30 4.2.1 Impact of the Terrorist Attack on Tourism in Berlin ............................................................ 30 4.2.2 Impacts and Influences of the Terrorist Attacks on Berlin .................................................. 31 1 5 Findings of the Research .......................................................................................................... 32 5.1 Measures Implemented to Counter Terrorism at the Local Level .............................................. 32 5.1.1 Political Counter-Terrorism Measures ................................................................................. 32 5.1.2 Changes to the Build Environment .....................................................................................