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And Family-Centered Care Through Learning, Engagement and Discovery geisinger.org Symposium on Enhancing patient- and family-centered care through learning, engagement and discovery Tue., June 14, and Wed., June 15, 2016 The Henry Hood Center for Health Research Geisinger Medical Center campus This conference is supported through a Eugene Washington Engagement Patient- Centered Outcomes Research Initiative (PCORI) Award (EAIN-3012) and the Geisinger Scientific Research Committee (SRC-S-52). Symposium on Enhancing patient- and family-centered care through learning, engagement and discovery All across the United States, healthcare professionals are tackling the challenges of enhancing the quality of patient- and family- centered care. To meet those challenges, they have to form true partnerships with their colleagues, their patients and family caregivers. At Geisinger, we’re embracing these challenges. We’re working with our healthcare professionals to help them partner with their colleagues, patients and patient families, all with the aim of improving the quality and the experience of care. And we’re asking patients and their families to collaborate with Geisinger as co-improvers, co-investigators and co-innovators in our drive to realize this overarching aim. Today, we are excited to welcome you to this symposium: Enhancing Patient- and Family-Centered Care through Learning, Discovery, and Engagement. Over the next two days, we invite you to join us in exploring effective strategies for fulfilling Geisinger’s commitment to putting — and keeping — patients at the center of all we do. Our goal is to make this symposium a stunning success, and without your participation, we will not be able to attain this goal. Please accept our sincere thanks for your participation and for your past, present and future contributions to making Geisinger the best. Sincerely, F. Daniel (Dan) Davis, PhD Rebecca A. Stametz, DEd Tue., June 14, and Wed., June 15, 2016 • The Henry Hood Center for Health Research • Geisinger Medical Center campus Geisinger is proud to announce that the June 14 – 15 symposium, Enhancing Patient- and Family Centered Care through Learning, Discovery, and Engagement, is officially “Patients Included” accredited. This accreditation means that Geisinger partnered with patients or caregivers with experience relevant to our conference’s central theme to actively participate in the event’s design and planning, including the selection of themes, topics and speakers. To display the self-assessed accreditation, the symposium must meet all five of the charter’s clauses. The format includes plenaries, workshops, engagement forums and a community open house, scheduled over the course of two full days. Patients or caregivers We have enlisted the help of three patient consultants who participated on the symposium planning committee and assisted with the symposium’s development and communication. Each patient partner also has a speaking role at the symposium. • Mary Louise Schweikert, Geisinger patient and conference patient consultant • Raven Rudnitsky, Geisinger patient and member of the MyCode® External Ethics Advisory Council • Sara Kirkland, Geisinger patient and member of the MyCode® External Ethics Advisory Council Patients or caregivers with experience of the issues addressed by the event participate in its delivery and appear in its physical audience. • We have a targeted community-based communication strategy that includes the following efforts: invita- tions to members of patient and family advisory councils within the health system, targeted mailing to local patients and local newspaper and Chamber of Commerce advertisements. • Patients will co-moderate or co-present at symposium sessions and will participate on panel discussions. Travel and accommodation expenses for patients or caregivers participating in the advertised program are fully paid in advance. Scholarships are provided by the conference organizers to allow patients or caregivers affected by the relevant issues to attend as delegates. • The registration fee was waived for patient and community attendees. • Travel and accommodation costs of all patient speakers were fully paid in advance. The disability requirements of participants are met. All applicable sessions, breakouts, ancillary meetings and other program elements are open to patient delegates. • The symposium is being held at the Henry Hood Center for Health Research in Danville, Pa. This venue is equipped to handle all disability requirements. Access for virtual participants is facilitated, with free streaming video provided online wherever possible. • Symposium plenaries and keynote presentations will be recorded. These recordings will be available to all Geisinger employees and community members (following the symposium). Videos will be accessible via the Geisinger website. • The Twitter hashtag #GeisingerPX16 will be promoted during the symposium so that participants can join the conversation and discuss the symposium. • Immediately after the conference, our planning committee will develop a symposium publication that will be circulated to attendees and beyond. This publication will feature symposium accomplishments and provide actionable next steps to engage in future activities. geisinger.org Agenda Tue., June 14, and Wed., June 15, 2016 • The Henry Hood Center for Health Research • Geisinger Medical Center campus Enhancing Patient- and Family-Centered Care through Learning, Discovery and Engagement: A Symposium June 14 – 15 Henry Hood Center for Health Research Tue., June 14, 2016 Time Session Location 7:30 – 8:00 a.m. Registration w/continental breakfast Main Lobby 8:00 – 8:15 a.m. The Symposium: A Preview Auditorium • F. Daniel (Dan) Davis, PhD Systemwide Director, Bioethics • Rebecca Stametz, DEd Sr. Director, Clinical Innovation Institute for Advanced Application 8:15 – 8:30 a.m. Welcome & The Geisinger Vision Auditorium • David T. Feinberg, MD President and Chief Executive Officer Geisinger Health System 8:30 – 9:30 a.m. Plenary: Keynote Address Auditorium • Suzanne Schrandt, JD Deputy Director of Patient Engagement Patient-Centered Outcomes Research Institute (PCORI) 9:30 – 10:30 a.m. Plenary: “Enhancing the Patient’s Experience of Care” Auditorium • Greg Burke, MD Chief Patient Experience Officer • Susan Robel, RN Executive Vice President System Chief Nursing Officer and Patient Experience Officer 10:30 – 10:45 a.m. Break Main Lobby 10:45 – 11:45 a.m. Plenary: “Engaging Patients in Research Improvement and Innovation” Auditorium • David Ledbetter, PhD Executive Vice President Chief Scientific Officer • Gregory J. Moore, MD Interim Co-Chair Radiology Chief Emerging Technology and Informatics Officer Director, Geisinger Institute Advanced Application Diagnostic Neuroradiology 11:45 a.m. – 1:00 p.m. Lunch: Working lunch in facilitated small groups Auditorium 1:00 – 1:30 p.m. Reports from small work groups Auditorium Symposium on Enhancing patient- and family-centered care through learning, engagement and discovery Tue., June 14, 2016 Time Session Location 1:30 – 2:30 p.m. Plenary: “Implementing the Learning Health Care System at Geisinger” Auditorium • F. Daniel (Dan) Davis, PhD Systemwide Director, Bioethics • Alistair Erskine, MD Chief Strategic Information Officer • Gloria Gerrity, MBA Vice President, Pediatric Service Line Interim Vice President, System Radiology • Rebecca Stametz, DEd Sr. Director, Clinical Innovation Institute Advanced Application 2:30 – 3:30 p.m. Plenary: “Engaging Patients in Quality Improvement” Auditorium • Albert Bothe Jr., MD Executive Vice President, Chief Quality Officer • George Godlewski, PhD Vice President, Division of Quality & Safety 3:30 – 3:45 p.m. Break Main Lobby 3:45 – 5:15 p.m. Panel Presentation: “Engaging Patients in Learning Health Initiatives” Auditorium Moderators: • David Ledbetter, PhD Executive Vice President Chief Scientific Officer “Center for Pharmacy Innovation and OR” • Eric Wright, PharmD Senior Investigator Co-Director, Center for Pharmacy Innovation and Outcomes “The Obesity Institute” • Christopher Still, DO Medical Director, Nutrition & Weight Management Director, Obesity Institute Medical Director, Employee Wellness • Lisa Bailey-Davis, DEd Investigator I (Assistant Professor) Associate Director, Maternal and Pediatric Obesity Research “Geisinger’s Digital Front Door” • Sarah Sommer System Director, Social Media “Institute for Advanced Application” • Rebecca Stametz, DEd Sr. Director, Clinical Innovation Institute for Advanced Application Tue., June 14, and Wed., June 15, 2016 • The Henry Hood Center for Health Research • Geisinger Medical Center campus Tue., June 14, 2016 Time Session Location 3:45 – 5:15 p.m. “Geisinger in Motion” Auditorium • Chanin Wendling, MBA Director, Geisinger in Motion “Population Health/Rheumatology” • Eric Newman, MD Chief, Specialty Care Innovation and Integration, Population Health Vice Chair, Clinical Innovations, Division of Medicine “The MyCode Community Health Initiative” • Carroll Flansburg, CPH Research Coordinator “Autism and Development Medicine Institute” • Christa Martin, PhD Director and Senior Investigator Autism & Development Medicine Institute 5:15 – 5:30 p.m. Plenary Auditorium • F. Daniel (Dan) Davis, PhD Systemwide Director, Bioethics 5:30 – 7:00 p.m. Open House: “Becoming Engaged: Demonstrations of Main Lobby/ New Ways to Become Optimally Involved in Your Own Care” Multipurpose Rooms 1 – 3 Heavy hors d’ oeuvres will be served. Opening Remarks • Alistair Erskine, MD Chief Strategic Information Officer ProvenExperience™ Application • Jonathan Slotkin,
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