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4-2004 April 2004 Inland Empire Business Journal

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Recommended Citation Inland Empire Business Journal, "April 2004" (2004). Inland Empire Business Journal. Paper 186. http://scholarworks.lib.csusb.edu/iebusinessjournal/186

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California Logistics Airport

Oven·ie.,., Taking global access mto the 21st century. Southern California Log"tics Airpon iSCLA) is more than an in­ ternatiOnal airport it's a 5.000-acrc multimodal bu:-;mcss complex that in­ tt."gratcs manufactunng. mdustnal and office facilities with nme core busi­ ness units that mcludc:

continued on puf!.t' 6

Richard ~poom:r ride~ apth- named Hilton Flight to a win in the Sl "iO,OOO purse Ford Grand Prix <~{the Dnert in Indio. The Indio DeH'rl Citt·uit i\· produced hr Saugerties. \. Y-hased /lone Slums In The Sun. Inc (HI TS) and utn-ucl\ a weekh a\·eruge c~{ m orc than 2 000 hones and 6.000 equestrians. gi,·ing a grear boost to the region., econumr Photo br ITmot/n· Poulsen o{Poulsen Photograph.\ 1\'EW BVSINF5SE5 pages 46 to 47 AT DEADLINE Equestrian Show Greatly CALENDAR ttage ~2 Interstate 10 Benefits Coachella Valley Economic Forecast Truck-dim b­ Businesses and Charities Conference

ing Lane on by Leona 1 Christensen Indio spec1fically," satd Sherry John­ Speakers Share son, CEO of the Indio Chamber of Projections on the Schedule If money \\ere an ammal. it Commerce. "It fills our hotels and Work includes pa1·ing would be a horse. restaurants and our rcta1lcrs such a~ Inland Empire in center median, sound Each year for seven weeks, drugstores, dry cleaners, florists and Economy equestnans from all over the world mail services--just to name a fcv.... Y>alls, pavement repair make Jndio thCJr home away from These people are here for seven weeks by Georgine L01·eland home, pumpmg tens of millions of so they get thetr clothes cleaned, have Construction of the new dollars mto the Coachella Valley's numerous packages to mail and re­ The 2004 Inland Empire Busi­ truck-climbing lane on Interstate economy. ceive. They get their hair and nail s ness Journal Economic Forecmt Con­ I 0 between Redlands and "From the studies we have done done and they usc our drugstore facil­ ference was held on March 19 at the Yucaipa is one-third complete m the past, we know what an eco­ ities for numerous needs. It is just DoubleTree Hotel m Ontario. William and right on schedule. Work on nomiC advantage the horse show is to such a tremendous impact in so many J. Anthony, publisher of the Journal, continued on page 3 7 the East end of Coachella Valley and continued on page 2 continued on page II SURE-HIRE SOLUTIONS AT YOUR FINGERTIPS 1800) 564-5644 • www.appleone.com - • Temporary Stafftng • Full Time Placement • Temporary To Htre iiPPI.I!dlll! BUSINESS JOURNAL • PAGE 2 APRIL 2004 APRIL 2004 BUSINESS JOURNAL • PAGE 3 Equestrian Show Greatly Benefits San Manuel Band Announces Donation to UCLA Coachella Valley Businesses and The Umvers11) of Caltfomia Los fcrcd m conjunctiOn Charities Angeles (UCLA) School of Law and With the UCLA's In­ the San Manuel Band of Miss10n In­ terdepartmental Pro­ continuedfivm page I dians announced a first-ever of its kmd gmm in American donat1on to an educatiOnal institution lndtmesses Thursday, May 13th in the ofMrsston lndir the L'CLA Fowlar .\fiL, graduate, and un­ mcludes 119 rooms and 12 su1tes. weather situation in the winter as you the competition. During the IndiO Gilchriese, owner• president of Cal­ dergraduate students already enrolled at self-govemmg cui- Duane Champagne. LCLA School of Law(aculty member; Chairma11 Deron Jfarque: of the San For the last 12 consecutive years, can get," sa1d Eickman. ·'What we Desert Circuit, horses consume more iber Paving Co., Inc. based in Santa UCLA. UCLA IS the tir.;t law school to tural and polit1cal Manuel Band ofMission Indian<: Professor Pat Sekaquaptewa, UCLA School ofLtru•facult\' membc.~·. the Indio Desert Circuit produced by are looking for are multiple, succes­ than I 00 tons of Purina feed. Purina Ana. "While I don't part1c1pate in have a Juns doctorate. master of arts m groups. Professor Carole Goldberg. UCLA School ofLa~ faculty. and Interim Dean Vomtan Abrams. UCLA Saugerues, N.Y.- based Horse Shows sive weeks where we can put on a is the offic1al equine feed for all HITS th1s show to promote my business, I Amencan lnd1an Studies, which IS of- School of Law In The Sun, lnc. (HITS), has attract­ horse show. Indio is nice because shows. The HJTS Desert Horse Park have found busmess contacts as a re­ ed a weekly average of more than there IS very hnle ram. It means that mcludes 80 acres mth approximately sult of the relationships I have bu1lt 2,000 horses and 6,000 equestnans. people can ride every day of the 500 stalls. from this show." including top international horses and horse show w1thout having to worry For equestrians like Darin For more than I 00 sponsors who Jobs Held Hostage: Big Court Case Could riders as well as begmnmg nders about being rained out." G1lchriese who bnngs four horses to mclude everything from horse prod­ seekmg to gain experience in the The six-week show draws com­ the show. the IndiO Desert Circuit IS ucts to high-ticket items like Ford Action on Workers' Lower VLF $1.3 Billion show nng. Some of the country's petitors from all over the world al­ an expensive venture costing thou­ trucks and HBO, this is an ideal way foremost hunter, JUmper and equi­ though most are from the United sands of dollars. H1s horse. Hilton's to get exposure w1th the greatest The Legislative Analyst reports new. deprec1ation schedule for calcu­ tation judges preside at the show, said States, Mextco or Canada. The show Fltght and nder Richard Spooner won number of equestnans mvolved tn Comp Reform that in September last year, the Fourth latmg the vehicle license fee that re­ John A. Eickman, national marketmg also bnngs Olympians from Ireland, the $150,000 Ford Grand Prix of the show Jumpmg for the longest period It is Day 15 of Jobs Held Further, the measure makes employ­ District Court of Appeals found sulted in a tax mcrease for all vehicle director for HITS. This year, four of Canada, Mexico, New Zealand Unit­ Desert competinon on Sunday, March of time of any horse show m the Hostage- two weeks after the Gov­ ers responsible only for the inJury, or against the state m a case concemmg owners m California. The counties the Grand Pnx competitions are qual­ ed States and Iraq. 14, sharing a portion of more than $1 Western United States. ernor's deadline for the Legislature to portion of injury, that occurred on the whether the cost of fulfilling state were given no guarantee, however, that ifiers for the World Cup Finals that The event's horses range in cost million m pnze money for the six­ "This is our biggest and best act to ftx the system that is so broken JOb. Another common sense change m mandates for medically mdigent adults the tax mcrease would be enough to w1ll be held later m the year. New from $50.000-$2.5 million. To be week show. horse show. It attracts the biggest it is driving JObs out of our state. The the imtiative is to prohibit inmates is currently an unfunded mandate on al'vays cover the mandate so a "poison last year were the Marshall & Sterhng competitive m the sport of show "By the time you average out the barns in the area," said Eickman. " We Legtslaturc's inability to make the from claimmg d1sability benefits for the counties. The swt was brought by pill" v;as mserted to discourage the Children's & Adult League Finals for jumpmg. It IS necessary to have an cost of the stalls. feed trainmg and get the top horse people from the West needed changes in time has fueled a injuries that occur while they are tn the County of San Diego. The court counties from suing the state. The Coast to come to our private effort to take the 1ssue direct­ custody. agreed with San Diego that the pro­ poison p1lllanguage calls for rescind­ show, because of that we ly to the voters. The Workers' Com­ The imtiative requtres that mJured gram constitutes a re1mbursable man­ ing the 1991 VLF depreciation sched­ deal With people who are pensation Refonn and Accountabih­ employees and the1r employers agree date. The state was ordered to reim­ ule in favor of a more taxpayer friend­ the upper end of the de­ ty Act is collecting signatures now to on a physician. This alone wtll reduce burse San Diego $3.5 milhon. The ly schedule 1f the countieS ever suc­ mographic group. We be placed on the November ballot. fraud and wrongdoing on either side. state appealed the deciswn to the Cal­ cessfully sued over the issue of fund­ have a lot of sponsors The initiative does several necessary Also, the Qualified Medical Evalua­ Ifornia Supreme Court, which denied mg for medically ind1gent adults. PRIME STEAK HOUSE who want to get m front things to 1mprove the current situa­ tors involved must have an area of the petltton for review in December; Now that the suit has occurred all that NServing an extraordinary dining experience." of those people. Ford tion. Most of these refonns are m­ specialty related to the inJury at hand. therefore, San Diego has won. needs to happen is for the director of Porter's IS proud to feature USDA Pnme Midwestern Beef, the highest Motor Company is prob­ cluded m current legislation (SBX 4 Any disputes about medical treabnent The budget writers knew m 1991 finance to notify the director of DMV qual1ty and most flavorful steaks available, along wllh exceptional Fresh ably the best example of a 3 and ABX4 I); the Legislature could will be resolved by medical profes­ that shifting the cost of many statuto­ and the veh1cle hcense fee, accordmg Seafood and Chops. Expenence Porter's spec1alty mart1ms and extensive great sponsorship for save everyone a lot of time and mon­ SIOnals. not lawyers or bureaucrats or ry social programs to the counties was to the Riverside Press Enterprise, wme list. Aiter dmner enjoy your favonte cognac, port or a selection from our them and for us." ey by simply passing these btlls insurance agents. The inttiative also a mandate. To pay for this mandate, would go down $1.3 billion for all ve­ tantalizing dessert menu. Semi·private din1ng room available. Reservallons For Ford Motor says that the diagnosis and treatment the final budget deal also put in place hicle owners. requ1red. Located in the DoubleTree Hotel Ontar~o . Serving lunch Tuesday qUJckly. through Fr~day, Sunday brunch, and dmner seven nights a week. For Company and HITS, it is The first is a common sense re­ of industrial injuries will be governed reservallons call: (909) 418-4808 a perfect sponsor partner­ quirement that workers prove their m­ by guidelines established by the ship. Rome Murphy, e­ jury occurred at work. Too many of American College of Occupational For Insight on Inland Empire Business ... commerce/marketi ng and Environmental Medicine. Final­ .., 1 ~~~ N(li..:IIi\1'-l~\l..:ll:\\1. • ., Journal (ahem) v.1!S recently held at the DoubleTree m Small Business Handbook...... 22-23 If you make JUSt one Ontario. It \\:as an mformatl\e occasiOn featunng bankers, msur­ Insurance ...... 24 Whether you're a woman investment all year, make it ancc experts and other speakers who shared thctr concerns and lm·estments & Finance ...... 25-30 #1 Stephanie with a dream of starting your in yourself... and join the expcncnce rcgardmg the status of the state and local economy I Health ...... 31-32 other dynamic women who Commercial Real Estate ...... 34 own business, moving up in Edwards* Jobs Held Hostage; Action on \\orker's Comp Reform JS ccr· Desert Business Jonrnal ...... 35 the corporate world, expand­ are taking action to reach tamly a top1c one discusses everywhere ...... 3 Employer's Page...... 36 ing an existing company or thw goals. Restaurant Re' ie" ...... 42 Fashion Is :\ot Just for \our \\imlrobe ~'hat About Your Car'? simply determined to STRUT of Corona fash1ons "jewelry" for luxury autos. a umque \tanager's Bookshelf ...... 43 #3 To Be Announced and stylish option for car buffs...... 18 New Business ...... 46-47 improve upon your personal You will not Meetings and Conventions ...... 49 dmlopment and leadership want to miss #3 Independent Breed of Businessmen Emerge as Unemployment Executi,·e Time Out ...... 51 skills. tlus conference is Lingers Sometimes bad news turns mto good news as unem­ *S1ephame F.dwards- Co-Commentator with Bob Calendar ...... , ...... 52 ployed workers tLSC resourcefulness and innovation to restart and designed to meet your needs. Eubanks for the Ro>e Parade for 25 years. re-1ment thelf lives ...... 21 •• Lynne Cox - Endurance swunmer and author of the newly-released "Swimming to Antarctica: Tales of a l\lurrieta and Temecula Residents Open UBuildlt's first South­ Long-Distance Swimmer.'' em Califom1a office. TI1e company IS a bocn to homcovmcrs who Wdnt to take charge of the1r construction projects from large to small- "'ith a little or a lot of help from professionals. It's a great For Sponsorship & Booth Info, ''ray to save money, too ...... 21 Contact Mitch Huffman at - Eclitor's Note: Pt:BLISHED BY BOARD CHAJR.\IA.'i Innovation is spring's ~note. E"")1bing is blooming. Our \\Omen Dady Planet Commum~.:alion'i. Inc William Anthony & Business Expo is fast approaching and se.:eral of our April stcr ~1A.'\AGI~G EDITOR 909-989-4733 lngnd Anthony ries feature illllcMIM and creative mind<; at IWI1> in the Inland Em­ PLBLISHER'S ADVISORY BOARD pire. \\e haw hones jumping_. fenres in Indio and artiwls craft­ Julian ~ava. Ph.D .. Former U.S. Amhas,ador to !\.1exico ing high quality 11001utrements (spell check, spell cbeck) for classy Stephen C \1organ. Pre .... idc:nt, Unil'er:-.ity of La Verne can in Corona. Another company helps one build one's house or D. Linn Wile). CEO, C111tens Busme~s Bank Cornpany/Organi7ntio"'------Telephone------Barbara L. Crour.::h. Human Re!>.ourcc Consultam Addrc~s Fn~ ------patio or 101-.l.ngmuity-a hallmarl< of the Inland Empire­ Dr. Jerry Young, Former Prc<>!dent, Chaffey College City State/7tp ------if we may be excused lOr bragging just a bit Bruce Holden, Partn(!r, Attorney~ at Lav. Conference Registrmion is $89 per person Cliff Cumming~. Toyot,l of San Bernardmo MAIL PAYMENT AND Groups of 10 or more arc $85 per person REGISTRATION FORM TO' COMPANY TABLE OF TEN $850 Inland Empire Bu~iness Journal CORRESPONDENTS ASD COLLMSISTS PO Box 1979 I am enclosing my chedJmoncy order for the amount of S Mi..:haciFiemmJ Chfl M<'lTIWI Li'o3Rul:lJOo Pctc:r).f... Wilhams Rancho Cucamonga. CA 91729 Please charge my (ctrcle onel MasterCard VISA OUSIl!~~nNessD EIMoPu•maEal e-mail addresses Ev~Ht"fold Joe Lyons Robc:n S Hohhs UunaJ.Chntcl\>;t"D (909) 989-4733 # Exp. Date ___ Signature ______Todd B111bcoJer B~Hcmphill Jraham llllrid Alllbony 1-.m. Editor) ...... [email protected] Milcll Hvllial (A<:coulll Monaaerl ...... [email protected] STAFF Gecqille 1..-lMd (lidilllr) . . iebj@busjoumal com Editor: Gtorglne Lovelud Account Executi\le: Milch Hurrman W. Silt wwwbusjoumal.com Travel Editor: C•mille Bounds Administrator Asst Jt.ssica Miller Art Direct<•" Kofty Nqel Administrator Asst Sondra Ohcra BUSINESS JOURNAL • PAGE 6 APRIL 2004 APRIL 2004 BUSINESS JOURNAL • PAGE 7

Southern California Logistics Airport At a Glance CLOSE UP continued/rom page I cia! and mtlitary mrcraft with 24 hour defense programs Most fltghts ""re mternanonal and in­ per day tO\\ cr operation and emergency cluded charters with: Cynthia Giorgio Appointed Assistant Air Cargo response capabilities, comparable to the Creating a local economic engine world's largest airportS. FedEx Express A\ iation Maintenance De>·eloper and Airport I Rail Chancellor of UCR Mission Statement Authorities ASBAir mccntives as well as admmtstrattve, ready earned the support and trust of Mercury Marine, a boatmg company. Rail Complex Adva11ce global commerce Stirlmg AlrportS International and student affairs and enrollment tssucs. the faculty, staff. and admimstrators Her career at the university has cov­ through a multimodal transportation the Southern California Logistics Alr­ MK International Giorgio plans to support Cordo­ who know her, and I look forward to ered an extenstve range of areas Real Estate system supported by busmess, gov­ port and Rail Authorities have a joint va's vision for the umversity by work­ havmg her asststance and counsel." such as postttons m Human Resources ernment and community. participation arrangement to redevel­ AtlasAtr mg together to "develop growth for Workmg wtth Giorgto was a post­ and Cooperative Extension. Mtlitary Defense Programs op the former George Alr Force Base. excellence" through, for exan1ple, en­ ttve cxpenence, satd Kathy Barton, the As the College of Natural and Flight Testmg Southern Califorrua Logistics Airport Snrling Arrpons lnternanonalts a Hea>y Lift Cynthia Giorgio hancing its research reputatton by dtrector of marketmg and research for Agncultural Sctence 's assistant dean and Rrul Complex will achteve this by: Foothtll Ranch, Calif-based, full-serv­ helping to increase contracts, grants, the College ofNatural and A!,'l1Cultur­ for programs and advancement, she Advanced Flight Trammg ice atrport development company that Polar Air by Cliff Morman and funding for faculty members. The al Sciences. "I was fortunate to have worked closely with the dean, assoct­ Growing and expanding global specializes in master planning and ma­ education field ts parncularly mterest­ the oppornmtty to work with her a cou­ ate deans, and CNAS faculty to or­ Chaner passenger sen tcc cargo acti\'ities combming atr, jor land redevelopment. Stirling is led NatiOnal Atr Cynthta Giorgio, the Universtty mg in a universtty atmosphere, Gior­ ple ofttmes," she said, adding that she ganize strategic plarmmg and new mi­ rail, ground and port connections by partners Dougall Agan and Chris of Cali forma at Rivcrstde's former as­ gio said. "I've always found it to be worked wtth Giorgto while in UCR's tiatives in such subjects as genomics. Value-Added Busmesscs (Power Downey, who have been responsible Malaysta Air sistant dean of programs and ad­ exciting to be at a universtty campus, medta relations office. "She's a won­ invasive species, conservation biolo­ Project, Golf, Film Location) Expandmg its world-leading avt­ for more than $3 billion in develop­ vancement for its College of Natural being around young people" she stat­ derful colleague and mentor and very gy, and perchlorate. She has overseen arion maintenance center ment acnvity on large-scale land proJ­ U.S. Armed Servtces and Agncultural Sciences, has been ed, adding that UCR provides collegtal person to work with." Giorgio the college's advancement activittcs, Located in Victorville, Calif., Providmg time and costs advan­ ects in Orange, Los Angeles, San appomted the university's assistant "tremendous opportumty and is a was "tnstrumental" m launchmg sever­ those mvolvmg development, market­ SCLA offers 24-hoor, seven- 1979, Rancho Cucamonga. CA 91729 Fax (90Q) 989-1864 For more mfo, call (909) Q89-4733 more than 3,220 tons of air cargo. continued on page 12 APRIL 2004 APRIL 2004 BUSINESS JOURNAL • PAGE 9 CORPORATE PROFILE LAW Larry Rinehart's Vision Expands PFF Bank's Patent Infringement Litigation Suite Saves Time Role in the Inland Empire and Money

h C/iffA!omwn R.mehart describes himself as a A commuruty m­ PatentCafe Uses Innovative Semantic Analysis Technology for ··creative, mventive" person who took vestment officer posibOn Larry M. R.mehart, president and advantage of opportumties that made was formed to ett>ure E-Discovery of Prior Art Documents CEO of Pomona First Federal (PFF) themselves apparent to him, attributes that lending and deposits by Todd Brabender Litigation Suite? dividual word in the patent relates to any methods. Gibbs says corporatiOns, Bank has converted the bank from a that he satd were recognized by the were evenly balanced www.lAMcafe.com(http://www.JAM­ other patent m the docwnent cache venture capitalists and universities are mutual savings and loan association to bank's board of chrectors when they ap­ and that programs aimed In a move to provide a new cafe.coiO) PatentCafe CEO Andy Gibbs says usmg our contextual search solution a NYSE pubhcly traded community pointed htm prestdcnt and that he par­ at low- to middle-iroJme weapon to curb skyrocketmg costs The ILS is the newest offenng 10 the Infringement Litigation Swte has to identity potential patent licensees in bank dunng Ius II years as president - ticularly looks for m management em­ areas could assist such and manpower hours in patent In­ PatentCafe's Intellectual Capttal Of­ beer already proven tiS worth Wlth great non-

b\ · nwmas Hagerman by A11drew Abraham a11d S. Eric A11derso11, Ph.D., MBA Unseasonably warm spnng millton gallon.' of water a day m ()'PI­ still meets or exceeds the cay's stan­ shO\vers and not wao.;hmg vehicles. weather combined with a scheduled cal v.cather for thiS ttmc of year," said dards, but is very costly. Also, be­ "The work was scheduled for Follow the pea. Speaker Nunez and Comnuss10ncr Garamendt ha' e said 1 recently rece1ved a phone call tram a supposed "currency expert" strong­ Caltrans freev,ay nnprovcment proJC'Ct Rtvcrside Public Utilities Asststant Dt­ cause it is from a d1ffercnt source. what normally would be a Jo,.er-de­ ly urging me to lll\CSt heavily m the Euro. He talked to me for about 10 minutes is causmg some conccm for the City mand period for water during cooler that pncmg regulation of the msurance mduslt) \\11l be needed to ensure that rcctor of Water Dteter Wirtzfcld. Nor­ some customers may notice a differ­ employers feel the benefits of any workers· compensation reform. In 1994, in a relentless pursuit to convince me that il was a sound in\'CStment with mm­ of Rl\erstdc Public Utthtics Dcpilrt­ mal seasonal needs of 60 million gal­ ent taste than they arc accustomed to. days of early spring," Wirtzfeld said. mcnt. Rl\Crbidc residents arc a<:;kcd to Speaker Bra" n and Commtsstoner Garamend1 satd that pncing de-regulation tmal, 1f any, risk. Skeptical, I politely declined and dectded to research the for­ lons per day can be met with only two Anyone w1th scnsiti\·e health "But th1s nice. summer-like weather is "as the wa) to ensure employers feel the benefit> of workers· compensahOn re­ ctgn exchange markets ( FOREX) on my own tram an unbtased pomt of ,.,e\\. voluntarily minimize outdoor \.\atcr­ ptpelmes. but the balmy 80-pllls degree care concerns, such as home-dwlysis not helpmg us at the moment." After thorough research of the true facts, It becan1e more and more cvtdent mg through the month of April, as one foml. Which ts 11' Smce the system has failed under both ctrcurnstances. regu­ days can push \',:atcr consumption patients. or people \\Jth general wa­ to me that the FOREX ts to mvcstors. what Las Vegas is to gamblers. Let's start of three large \\iller ptpehnes ser.mg ,\lore il~(ormation i\· m·ai/ahle at the lated and unregulated pricing. pricing regulanon IS clearly not the issue. As It above the 60-mtllion gallon demand. ter quahty questions may contact turns out, pricmg de-regulatiOn was a short term fix after 1994 that allowed m­ with exchanging your dollars for casmo chtps. In the foretgn exchange market the city of Rtvcrsidc is taken out of "It is essential that \\C gain the Ri,crsidc Public Utthtles \\ater Rin!nide Puhlic L/tilities Ht:h .\ite· you "auld mainly be exchang111g euros, yens, pounds, francs, or dollars. Now sen·1cc. to enable the construction on ri\·ersidepublicutilities.com. Rit·t.>rside surance companies to cut prices, but 00\\ after many insurance compamcs have nnmcdiatc support and cooperation of Quality Supervisor Cindy Norned at gone out of business. the reahty of the cost side of reform of the system must it's time to belly the 911215. 60 frecv.ay interchange all customers to ensure adequate de­ (909) 351-6331 Puhlic L'tilities is a comumer-owned be addresses. Both FOREX brokers and Las Vegas casmos offer commtsston-trec deal­ As a result, there will only be two livery of water dunng this brief con­ In addttion to temporanly curtail­ \.\'liter and elecrric utility that .\en·e., Democrat lcgtslators stmply do not want to talk about cost stdc reform. Cal­ mg. but reqUire mmtmum amount> to play. Casmos make their money off the \'v'atcr pipelines sen mg RJ\'Crsldc. m­ struction period" said Wirtzfcld. If ing outdoor landscape watenng. other more rha11IOO.OOO elecn-ic a11d 63.500 ifornia S msurance prcmmms to manufactunng employers are three to four hmcs slight ad\antagc m odds they h3\e, whtle FOREX brokers make their money by stcad of the usual three hncs dunng additional \Vater is needed by cus­ conscrvatton methods mclude: running water customers wahin the city of htgher than in ·e,ada and Arizona and mjurcd workers m those states are treat­ keepmg the shght spread as their profit. FOR EX brokers typtcally offer a spread this time frame tomers, the uhlity plans to buy water only full loads for washmg machmes Rh·erside. between four and six ·'ptps." encouraging naders to be highly leveraged m or­ "Our customers use about 30-50 ed just fine. The difference IS Nevada and Anzona workers' compensation sys­ from the State Water ProJeCt, whtch and automattc diShwashers. short tems only treat workers inJured on the JOb and they only pay dtsabihty for work­ der to maximize broker profit>. Each ptp represents about I 0 cents for every ers with tmpatrment. It is as simple as that. S 1,000 traded. Cal1fomta must first ratse the causation threshold to rcqwre that work is the The pip spread offers a multitude of ways for the broker to take advantage Economic Forecast Conference Speakers Share Projections on the predominant cause of the mjury so that only workers injured on the job are in of the 111vestor, not unlike how a casmo can take advantage of the gan1blcr No the system. Second require that disabthty awards are no longer made for pam comnuss10n and the small spread arc what tmttally entice FOREX 111\estors. Inland Empire Economy not corroborated by an objeCtJ\·e medical test. so that only workers wtth un­ Howe\er, these spreads tend to magically 111crease beyond thetr tmtial. under­ pa~rment get dtsabihty awards, Dtscuss!On of any other tssues ts JUSt an attempt stood levels dunng dtffercnt ttmes of the 24-hour tradmg day. Yes that's right, continued/rom page I ing bill the mam advantage of combmed humor and hurntlity m her siliency of the economy m sptte of to htde the pea. JUSt hke any Las Vegas Casmo, the FOREX is open for your garnbhng needs at whtch would reduce the requtred presentation whtle giVIng credtt to her the Enron and other debacles. any time of the day or night. Monitonng your broker's play of the spread ts pos­ welcomed the attendees and the Jour­ capt tal outlay of the bus mess owner colleagues for the success of Inland Real estate constructiofl and stblc, but you can't sleep at night and ha\c to record his CYcry mmc. nal\" Joe Lyons sen·ed as master of Another plus for SBA loans over Emptre Nallonal Bank. "Thts ts a mortgage was addressed by Thomas COMMENTARY Most currency traders lose the1r enure uwestmenb \\ ith nothing to show for ceremonies. conventional is the length not more very qwet crowd'' Wets! announced. Vessey, formerly wtth United Cali for­ 11. At least m Las Vegas. if you lose all your money they "'II gt\C you a free First up was ~ern Heimbigner than I 0 years for conventional and 25 "How many of you arc bankers? ma Bank and First Interstate Bank. In mght's stay. Comctdentally. ovemight carrying charges m the FOREX are not who spoke on the Small Bus mess As­ for the SBA. The 504 is less flexible. Hold up your hands." Several hands 200 I. Vessey helped to start up a new Why Insider Trading uncommon. Interest rates vary between currency patrs that generate an obscure .mciation .\· pmjected lending plans for Heimbigner said as it cannot be used were seen wavmg in the air. "That real estate line of business catering to set of credit> and fees for all positions held ovemtght. 200-.J. Hetmbigncr cxplamcd the ad­ for equipment and there are other re­ explains tt," she chortled. Last year, the small builder/developer for Wells Should be Legalized My "currency expert" must haYC forgotten to mention that. In fact. hiS ex­ vantages of SBA fundmg m com pan­ stnctlons. He emphasized that the WeiSt was elected to the Federal Re­ Fargo. As the semor credit officer, he perttse has been dtscredtted 111 my mind s111ce Alan Greenspan declared "No son with traditional consumer loan SBA offers tree scmces and satd that serve of San Francisco, 12th DIStrict, was responsible for creating policies hr S. En·c 1ndenon. PhD, \tBA and La Ron Corron model projecting directional movements in exchange rates is significantly su­ packages. The SBA offers a \aricty of the Web s1te IS extensive and very as a representative of the Inland Em­ and procedures. Thts start-up now op­ pcnor to tossmg a com." programs to sun most every need he useful. Visit sba.gov. ptrc due to the gro"1h here. she satd. erates m m.u locations. with commit­ The verdict ts m and Martha Stewart, arguably one of Amenca 's btggest While the FOREX may mttially sound appealing, I'd get more satisfacuon noted and the two most used in bust­ The interest rate ouTlook wa." pre­ "\Vhere are we now? According to ments m excess of $200 mtllion. icons. has been found guilty. Sure, prosecutmg Martha Stewart ts hke turnmg m putting my money on black. ness development offices across the sented by Candice fll?ist. prestdent Fed Chairman Alan Greenspan, we Vessey discussed the ''unprecedented your own mother. but landing a conviction of this magmtude sends a powerful counlt) are the 7 A and 504 programs, and COO of the Inland Empire Na­ arc dealing with low and stable infla­ residential real estate market" we arc message to the entire business commumty. As a result of the verdtct, many now due to the reduced down payment and tional Bank. Wetst has been a com­ tion. But, we also are seeing some seeing today. In Jess than three years. believe that most mvestors will think tv.tce about msider nading. However, this the emphasiS on women and minori­ mumty banker for etght years, spe­ real mvestmcnt, especially in equtp­ Vcssy said a home that sold for is unlikely. lnstder tradmg is next to m1posstblc to prove, evident by the fact that Why Johnny Can't Add ty-owned busmesscs fundmg that the ctalizing m construction lending and ment and software, We1st comment­ $360,000 ts now across the Street from Martha Ste,.art was found gwlty ofobstructton ofJustice Instead. government wants to encourage. special assets. She stated her belief ed. We are also scemg strong car a comparable home currently on the What is insider tradmg0 A friend tclb you that their company is doing well bt•Joe LI'OIIS There is currently lcgtslahon before that community commltlnent ts the sales. The monetary pohcy remains market for $590,000. Usmg hts and you buy the stock. This IS not insider nadmg smce no spcctfic mfonnation Congress to reinstate 504, Heimbign­ cornerstone of community banking. accommodative and the net new flow "as given. You mcrhcar tv.o people whom you don't know mention that a The time of the three "Rs" and the little red schoolhouse are long gone. The er added and fonn a combmed fund- Wets! ts a magnetic speaker who into stock market funds shows the re- commued on page 14 takco,·er is m the works. Thts is not instder trading smcc you don't know tf the hickory snck has fallen to rules of corporal pumshmcnt. Education today JUSt people that you overheard arc really mvolved m the takeover barely resembles the pre-Spumtk days. Your patient tells you that her company IS facmg a hostile takeover. This ts There was a time when bemg held back to repeat a grade was seen as a ter­ Jobs Held Hostage: Action on Workers' Comp Reform msider tradmg smce the mformation prmided is specific. A htgh-ranking col­ rible thmg. I remember the dread the social scare of it all. I studied to prevent it. And those who had to face it were thought of as leprous and fallen. Even re­ league tells you about a takeover. You don't trade. but you tell your fiiend who co111i11ued from page 3 healthy jobs chmate. Currently, our experiencing premtum mcreases of You should contact your legislators does. Thts is illegal since a quid pro quo could be tmphed. Even though you medial courses were for durnmtes. employers pay $6.33 of every $100 of 300 percent. The cost for govenunent and demand action on SBX 4 3 and don't make money on the tip, you may receive another benefit tram your fiiend But in the new nullenmurn you are VIrtually guaranteed to move forward disability benefits for the most seri­ payroll vs. the national average of entities and school districts has sky­ ABX4 I. and consider signing the pe­ who profits tram this advice. One can see how complicated definmg mstdcr and if you don\ the fault is on your teacher, not you. ously injured employees. $2.46. Additionally, workers' camp rocketed by as much as 55 percent, tirion to place this measure on the bal­ trading can qutckly become. Today, m the state of California and in at least four district> m San Bernardi- These changes are needed des­ costs have risen 136 percent over the leaving taxpayers holding the bill and lot To learn more, see w"w.reform­ perately if Cahfomia is to restore a last four years, WJth some companies receiving less m semce. workerscomp.com continued on page 14 continued on page I 3 BUSINESS JOURNAL • PAGE 12 APRIL 2004 APRIL 2004 BUSINESS JOURNAL • PAGE 13

Southern California Logistics Airport At a Glance COMPUTERS/TECHNOLOGY collfinuedj;vm page 6 The state has numerous mcen­ CB-R1chard ElliS UYCS m place to encourage mvestmcnt CITY OF\ ICTORVJLLE 24 7 U. . Cw;toms Port of Entry and reduce the cost of starting and op­ Dr. Bott "The doctor is in!" - Onsne Customs clean; 747s m General Electnc Aircraft Engmes erating a business an California. Located m the heart of the In­ by J Allen Lemberger So what's new from the Dr.? There ts also an FM connector pan1es are usmg the Dr. as a distribu­ less than two hours These programs include tax assistance land EmpiTc North, the City of Vic­ Well, for one thing they have that can run with or without an M P3 tor for their 1tems. Some go so far as H1gh Desert Power Project in vanous forms: torville 1s an cmergmg commercial No sooner does a major comput­ come up with the PocketDock. a little player, a cassette or CD player or a lap to put the Dr. Bott name on their prod­ 2.000-acre Foreign Trade Zone hub that benefits from tts bus mess­ er product htt the market than some­ plug that allows the newest 1Pod to top computer. Like se,·eral other com­ uct. Do they serve a purpose? Southern Califorrua A\latwn 60,000-acre redevelopment dis­ friendly em tronment and central lo­ body comes out with a way to make It connect directly to any firewtre cord. pames, mcludmg Rad1o Shack, Dr. Yes. they do. Unrestricted airspace (separate trict - tax mcrement must be cation m the mtdst of Southern Cali­ bener. I'm not talkmg about the If your new 1Pod has a base unit, you Batt makes FM transmttters to con­ As I md1cated, I still use many of from LAX) Pratt & Whttney remvested withm the redevelop­ fornia's economy. Strategically situ­ proverbtal better mousetrap here, just don't need one, but some people nect 1Pods m CD only cars. As I have the items that came out for my anti­ ment district ated along Interstate 15 With global speaker grills for new speakers, m1ght, and it is good for both MAC mdicated m these pages before, I still quated two-year-old iPod. And if you RAILCOMPLE DHL Danzas Alr & Ocean access provtded by Southern Cali for­ leather cases for new devtces and col­ and PC users. have not found a system that works. find something in the catalog of Dr. Credits for the purchase, lease or ma Logtsncs Alfport, Victorv•lle has ored covers for black and wh1te items. tSkin is a new cover that comes in Off the iPod thmg for a while, Dr. Bon, or any other such company, and \laster Planned Rail Complex The Pasha Group construction of manufacturing become one of the key links m the Such 1s the business of Dr. Bon. I two sizes. One for the I 0/15/20 gb Batt has a series of enhancements for you thmk It is nght for you and your Expandmg Its onsite multimodal equipment international supply chain with daily have mentioned this company here be­ iPod and another for the larger 30/40 the iMovies program. They are called equipment, buy it. But be advised that capabilities as well as its time and cost ConAgra Foods cargo flights from Asia and a quali­ fore, but a box arrived the other day gb iPod. These come m vanous colors Slick Video Transitions and Effects. If Btll Gates and Steve Jobs do not live ad,'311tages for goods movement. the Tax credits for research and de­ fied and dedicated labor pool of that drives home a point. The best and mclude a screen protector. a belt your are turning your weddmg VIdeo m a vacuum. Southern California Log1stics Rail Nutro Products. Inc. velopment costs more than one million workers. In thmg to happen to the Dr. Bott com­ chp and a hand strap. mto an ep1c, these diSks will gJVc you There is every reason to believe Complex is currently under develop­ their off-tunc, that workforce can en­ pany was the mtroduction of the iPod. There is a new sports suit for the the transttlons, effects, and titles to that they Will be adapting some of these ment Planned for 2,900 acres, the Rail U.S. Customs Employee training assistance joy all the pleasures of a b•g city, re­ I an1 still happy with my dinosaur new mini-tPod that comes m several make George Lucas envious. items to add to their next line of mven­ Complex .,.,;u be served by both BNSF lax at one of Southern Cali forma's granddaddy 200 I iPod. It has only colors along with a belt clip and is Finally, m the current box, a pro­ tory. When that happens, and 1t wtll, and Union Pacific 11111 prm·1dcrs. Goodyear lndustnal development bonds and beautiful beaches, or spend thelf nme enough room for I 000 songs and it IS made of neoprene with plasuc inserts gram called Thmk Free Office '"as m­ your extra p1ece becomes redundant The rail complex 1s a solution pollution control financmg in the comfortmg embrace of the lo­ twice the Size of the latest ISSue. Still, to protect your player if you fall and cluded. It claims to be comparable to Oh well. EnJOY 1t for now. And for the growing d1stribut10n needs Build-to-Suit Development cal San Bernardino mountams. Dr. Bott was there with a very good break a leg. Th1s is actually a techm­ M1crosoft Office or Appleworks, in­ thank you, Dr. Bon. and supply cham congestion of To meet the ever-expanding com­ San Bernardino County Incentives leather cover w1th a fl1p top that I still cal advance on the sports holder that I cludmg word processmg. spreadsheet Southern Califonnia. With 65 percent mercial development demand for The counry provides a variety Logistics use. They produced a sports carrier got back when the first ones came out and presentation graphics. Look for Dr. Bott on the Internet at of all 1mported goods bemg trans­ Southern California, Stirling Alrports of programs and services destgned that allowed you to strap your 1Pod to Then there IS the a' tpod. Thts In truth, Dr. Bott does not manu­ www.drbott.com. ported through Victorville to the International is teanung with Catellus to assist local busmesses including: Air: Southern California Logistics your arm wh1le runnmg. They ned in dcvtce ts a remote control for your facture all of these items. Many com- Eastern Unned States already, SCLA Development Corporation to con­ Airport with Koss headphones for people who M P3 player. Dr. Bon and others have will benefit the regional transporta­ struct commerctal butld-to-suits at Busmess financing wanted to replace the little white ear come out with various speaker sys­ tion system by offering rail, ground Southern Califorrua Logtsttcs Allport. Rat I: Southern Californta Logis­ buds that came with the 1Pod and they tems to let you play your 1Pod out and airfreight distributiOn, limnmg Military Defense Programs Employee trammg and wage tics Ratl Complex were the first to offer ways to hook load, so of coUJ>e, you want a remote congestion at the ports and Southern reimbursement your tPod to your car stereo. for when you are across the room. ~witel California's freeway system. 2,000-acre Foreign Trade Zone Ground: 1-15, SR 395 (US 395), 1- SCLA has been designated a For­ Site selection assistance 40, 1-215, HlghMI)' 18. Htghway 58 ~ ~ e-mail addresses The most s.gntflcant aspect or the telecommumcatJons The Pasha Group eign Trade Zone (FTZ). A FTZ ts a system pun::hase dectSI(>n •s that a dynamte partnersh1p The 700-acre Pasha log1stics specially destgnated area, in or adJa­ Small business assistance pro­ Sea Ports: less than I 00 miles ~ 6 Wilham J. Anthon~ (Board ~hatmlan) wtlhamj ,tbUSJOUmal.com wdl be formed between your company and your new vendor. It IS VItally 1mportant that these two ent1bes ;,;.; ~ lngnd Anthony (\.1anagmg [·.dnor) mgndU~buSJOUrnal.com complex will free \-aluablc space at cent to a U.S. Customs Port of Entry, grams from the Ports of Los Angeles understand each other and that the vender be responsive, the ports of Los Angeles and Long wh1ch IS considered to be outside the and Long Beach ~ ~ \.1Etch !Iuffman (Al·counl Manager) mnchah1d busjournal com t1ex1bte and competent 10 effect1vely handl1ng your needs _en Gcorgme lo\eland !Fd1tor) ICbj(l! busJournal.com KIW!TEL1s un~quely poMKlned to ful'1ll these Beach by mO\ mg container and auto­ Customs Territory of the U.S. Some Demographic and statistical expectatJoos for years to come :i5 Wch Site www.bus_tournal.com motive processmg and storage facili­ benefits that can be attained through mformation analysts Labor ties to Southern California Logistics the use of a FTZ mclude: A dependable and qualified labor Rail Complex. This will allow the Tax exempt Industrial force is the most important asset to Commentary: Why Johnny ports to grow w1th the •mport indus­ No duues on re-exported mer­ Development Bonds (I DB) business success. The City of Vic­ try's projected seven percent armual chandtse from a FTZ tomUe 1s home to a large and diverse Can't Add growth without significantly Impact­ City Incentives pool of workers, and has available ed­ continued from page I 0 problem. Step forward son. Welcome ing the local area. Pasha expects to No duty is paid on domestically sold ucational opportunities to insure a qual­ to the world of the slacker. Rock on, employ approximately 200 people at merchandise until it leaves the FTZ Federal Aviation Ad.ininistration ified supply of workers for the future. no County, we have a new system in Beavis and Butthead. Kiwitel's Partial Client List: SCLA, equating to $50 million in program support which high school algebra has become There arc. as I see it, rn:o options salaries over the next I 0 years. No duty IS patd on waste or y1eld SCLA CONTACTS optional. Now I am no fan of thts par­ for education. Challenge the students loss in a FTZ Taxable and tax-exempt auport de­ ticular school of mathematics, but it to learn or teach them that they can "Epson Current Tenants velopment bond fmancmg is avail­ Southern Caltfornia Logisttcs Airport does teach you to think. And while I get out of anything that's too hard. > Johnny Rockets More than I 00 businesses are If foreign merchandise is manu­ able with a taxable bond pool of 18374 Phantom. Victorville, CA can't say that I find it useful in my Gerard O'Neil, a futurist. once > Ctty Of Fountam Valley currently located at the Airport and factured withm a FTZ mto a more than $100 million available 92394 everyday life, I also cannot see how told me that eventually there would be > Verio Rail Complex including: product with a lower duty rate, (760) 243-1900- main office waiving the requirement IS good for tv.o classes of people- those who op­ > Y.M C.A then the lower duty rate appltes Tax credits for htring, equipment (760) 243-1929 fax high school graduates. It sounds like a erate the computers and those who The Boeing Company when duty is paid purchase and operations are avail­ > Payless Foods further dumbing down of America. sweep up around them. The students Nestle Waters North America California State Incentives able for businesses located at SCLA > Spnng Au Matttess So were does it end? Can't read of San Bernardmo County might as > Mobil Modu~r at a htgh school level? Bad grammar? v.-ell get push brooms 1ssued to them Can't add without a PDA m your with their diplomas. Call us Today: 714-647-6300 pocket? The dog ate your thesis? No BU INE S JOUR NA L • PAGE 14 APRI L 2004 AP RI L 2004 BUSINESS JOlJR-.AL • PAGE 15 Those Strange, Wonderful Charging Orders: How an LLC Can Help GETTING ORGAN I Z ED Protect Your Business Assets

contimtt.>djivm pag(- 9 foreclose upon and sell the debtor's lied co-0\mers wtll try to freeze the So \Vhcrc does this discussion Technology Is Not a Substitute for Organization LLC mterest tfthc chargmg order dOt-'S new .. 0\.\ner'' out by ccasmg dJstribu­ lea' e us'' Generally, chargmg orders hr Barham f/emphi/1 road to organtt.otton and make the most technol"!,') ts the perfect atlS>>Cr, whtle tcms. lhL'Y get mto trouble because they IS a "pass-through" entity for tax pur­ not work. But thts foreclosure and sale non.s. allowing pa.s~-through taxes on do make II more dtfficult for crcdttors of your technoi"!,'Y' others accomplish thetr needs wtth a have too few categories (i.e., d1rt.."'Ctorics poses: the debtors share of the undiS­ only allows the creditor to take away undistnbutcd income to do their work. to setze assets in the debtor's LLC. Technology ts changmg the busi­ stmple Rolode.x. A combmatton of and sulxhrcctones). To make thtng,s eas­ tributed mcomc is (at least thcoreti­ the debtor's economiC interest: i.e., its and awardmg them;ehes salaries while This is especially true tf the LLC in­ ness cm·ironmcnt fore\ cryonc ITem I. Learn to choose technolog) choice:-., such as: a computer program. Ier, your computer gi\ cs you a "Find" call)) attributed to the credttor. who share of pro fils and surplus. To protect they \\'Bit out the stonn. cludes more than one member(\ mdt­ small homc-ba"it..'1'>" The answer is your new file ti­ gwe to someone else. or send to another Commentary: Why Insider Trading Should be Legalized " aste basketry. tle. Alphabetize the file titles, and keep locanon. Secondly, as a result of the econo­ Research shows we use only 20 per­ a hst of them - a file mdex. Before you Remember that in any organizing

contmued fmm page I 0 or tat is. Would your chances of \'.tn­ that there is C\idence ofinstder tradmg likely to have profited from L'llom>ously my, and fueled by the capabihttes of cent of what we keep. For each ptcce of make a new file. check the exisnng ltst process. you may feel worse before you nmg really be any dtfferent if someone and mampulation and that thts "ill from cooked books or a btased com. As a technology. compantes arc dowll­ infonnation you receive. whether tn hard to avmd creating a file for "Car" when feel bener. To change is difficuh even Is the time spent trymg to define was fltpping a \cry biased com 0 The; bnng about-you don't know whic!Hoi­ result, the outnght legalization of msider sizmg. All managers used to ha'e an copy or on the computer screen, ask you already have "Auto." Keep a copy when you want to. It takes nme to learn insider trading really necessary? Are wouldn't be smce you don't know m ther a rise or a fall in the price of the trading \vould make for more efficient assistant, but after downsizing most these questions: Docs this require ac­ near the fihng cabmets atld at the desk of new behaVIor patterns. Organization is the costs associated wtth regulating in­ whtch dtreenon t!'s btased. stock the next week. once again. your markets, smcc \aluable time and re­ of those assistants are gone, and tion? Can I tdennty a specific usc? everyone who uses the files like any other skill. If you want to play sider trading \'.ell spent'> Docs msider Although. you nught prefer to fltp chances of mnnmg are sttll 50 percent sources .,..ouJd not be ''asted mdicting the now we arc faced with organiZing Would it be difficult to get again? Is 11 tenms. you can read books. look at trading reall} cost mvestors money? the com, your chances of .,..;nnmg are Jn,es10J> who complam about mstd­ Martha StC\\arls of the \\Orld. The mon­ ourselves. recent enough to be useful? If the an­ 5. Create a computer filing system wleos. get the best coach, and go to the No. no and no. How is thts possible'? 50 percent in c1thcr situation, smcc you er tradmg costmg them money merely ey 5pc'Tlt on the tnal has cos1 s1oekhole cou1 or stock. a lot more money than her inside'!' trading. Lastly. there ts a greater sense of ur­ one final question: "What's the worst te ntly! won't be a great tennis player. It takes and you ha'e the chotec to call heaers demand im­ wtth your atlS\>er toss or recycle tl you do not intend to llSC the document Barbara Hemphill is oneq{thecounfr)·,\· Economic Forecast Conference Speakers Share Projections on the mediate ancnnon. Even wtthm your office. do you see again, there is no value in storing it m a leading organizational e\perfi. She is the unused eqwpment, books you'll never computer. hest-se/hng author ofthe Ktplmgt?' book Inland Empire Economy You may be reluctant to get organ­ llSC agam or outdated in\entory" Jus1 get The key to effectively organtzmg 'eries. "Tammg the Paper Tiger" and t7..ed, as many people arc. But often it IS nd of it and you 'II experience a new your computer IS your dtrcctory. and the "LO\·e it or Lose tt. Barham has been continuedfmm page I I mcnt is under six percent and the in­ re,cnuc. This scenario would affect veloping rcstdenttal real estate proJ­ bccaLLsc they have been misled about sense of energy. frrst step ts to pomt all files mto one dt­ on the ''Today Show." "Good Mornmg terest rate ts at a 45-year low, rcsultmg populanon, the JOb market, labor force ects, and hts development, fornard what it means to be orgam1.cd. My def­ rectory, regardless of what program cre­ Amenca" 111 the Wall Stmet Journal. daughter's fami ly experience m the m a strong housmg market in Caltfor­ and housmg. He expressed his con­ planning, operations. construction ImtJon of organization is very stmple: 3, Implement a system fo r keeping ated those files. Thts will make tt easter Reader's Digest. Monc}sworth. and housing market as an example. Vessey ma. cern that services such as the sheriff's management and troubleshooting ex­ "Does tt work and do you ltke it?" And track of contacts- and stick to it! to retrie'e what you need n..'£,<1rdless of man_\· mOlt' She has alm helped major said that they bought an entry Je,cl San Bernardmo County Second departnlent and fire department staffs pertise Hagan explamed that not only tf what you are organizmg or not or­ Most of my chents agree that thetr \\Tial progntm created tL and make it eas­ corpomllon.\ ltke Staples. Hallmark. home three years ago, and the value is Distnct Supemsor Paul Biane offered would be adversely impacted, but also ts the restdcnttalmarket m the Inland ganizmg affects others, tl1ere IS a third best source of bus mess is networkmg, ter to back tl up for archt\es or for tram;­ Easmwn Kodak and 3,'". 1, imn'ase their now up 50 percent. When they dectd­ a power point presentatiOn. which fo­ expressed optimism. Mark Uffer, the Emptre booming. but also there are question: "Does tl work for others?" but ptles of wudentificd bus mess cards fcr to other locations. pn.xluctn. 'if!· and ejjiciem ~: Fi>r more m­ ed to upgrade, n was possible to keep cu~cd strongly on the economic .\tate fom>er dtrector of Arrowhead Re­ other tmportant needs to be met in If your ans\\er to any of the ques­ wtll not do the trick. Decidmg whtch In paper systenl.s. people frequently jOtmation on htr speaking and consult­ the first hom!.! a~ an in\cstmcnt and olSan Bernardino Coumy m the face gional Medical Center, "hom Btane such a fast-growtng and progrcssi' e nons above ts "No,'' try these five easy system to use is far less m>portant than get mto trouble because they ha\·e too ing. plea.\e \'i'iit wwn.procluctil.·itycon­ buy a second. He noted that m the San of the sc,erc rampmg down of the characterized as the "budget w;zard," rcg1on. Cities arc working on d0\'·11- suggestions to help you get started on the LLsmg tt consistently. For some people. many categories, v.tule m computer sys- su/tants.com. Gabriel Valley, \\here space for new state's proposed budget. Biane satd has come on board as the county's town redevelopment and lookmg for homes is negligible. there is a lot of that due to the county's foresight new chief adinmtstrativc officer. ''The fim1s to come in, he said. As an ex­ 'lear dow11" actl\ity. Older homes on "We saw it commg" county gov­ bottom line," Btane commented "is ample. "Claremont wanls a hotel and Larry Rinehart's Vision Expands PFF Bank's Role in the Inland Empire large lots arc being demolished and ernment started tightcnmg tls belt ear­ that we will make it through our entertainment center." Housmg is gct­ would be difficult for us to penetrate land and enjoys golf, he said, some­ ctal scmcc for a extended period of several houses arc being constructed. ly on "V>'e saved more than $23.4 budget changes." tmg out of reach for people m the continued jivm page 8 many Los Angeles and Orange Coun­ thmg he wishes that he had more ti me time if Rinehart's plans work as he en­ "There is a demand on everythmg and mtlhon over the past year,'' he noted. John Hagan, president of well­ coastal counties, he stated, with the independence is the bank's primary ty markets," he stated, "therefore we for. He has three adult chtldrcn, daugh­ visions. while remaming distanced prices are escalating," he satd. "Con­ Biane explained that the current struc­ knowll Pac West Development. a 22- obviou.s result of rapid growth in the goal. The bank is continually dcvelop­ decided that our best chance for suc­ ter Marla Khan and sons Mike and from the corporate C\ap at ed Dr. Sheldon of loman. "loman emanatingjivm the nation.<.· re,earch management. A nev,: study issued in non-profit to pri,·ate organizauoru>, balance. customer feels the1r buying power m­ to loman. Northrop Grumman " the KG I. "'t.e look fomard to contmuing Technologies IS foctLsed on filling this lahoratorie\. KGJ is located in the March 2004. however. goes beyond from tax-exempt entitles to public "I am not surprised by the large creases, they il<.'Come more confident pnme contractor for the program un­ to work closely with loman and the rest need m biothreat secunty and dwg­ Ewtern Stm Gahrte/IUI/ey in South­ the lease versus buy analysiS. compan1es would not be able to ac­ figures," sa1d In Rothman, president in acquiring eqUipment." der the guidance of the Department of of the team for the duration of thiS nosnc medicme where markets are ex­ ern California and is one of.w:n·n col­ The study, The Economic Confl·i­ qUire the equipment they need. and CEO, HP Financial Semces. "IT Accordmg to the study, several fac­ Defense:s (DoD's) Defense Advanced DARPA project." KGI IS the first pandmg rapidly." lege.\ l~{ the prestigious Claremont hution o_f1he Equipment Leasing in­ "Recently we had to restructure eqUipment, espcc1ally. lends itself to tors exist to show why leasing's fun­ Research ProJeCb Agency (DARPA), American graduate school dedicated Colleges Consortium. dustry to the US Econon~\', examines our financials to expand our entire fmancmg rather than cash purchase." damental contnbut1on is cntical, and through the Defense Microelectronics e.xclusively to apphed life SCiences. Ionian Technologies is a pri\·atd;·-he/d Activity's (DMEA) Advanced Tech­ The EXPART\1 technology m­ Deji:nse Acb·anced Researc-h Projects the 1mpact the eqUipment leasmg and plant and "c ",.,re able to move qUJck­ "Lcasmg 1s the smartest "'"Y to m­ why its value to the economy IS so hiotechnology.flrm fhclLSed on molec­ finance mdustry has on the U.S. econ­ ly with leasmg," sa1d Richard Yin, ex­ vest in IT Tlus strategy gets us into an large, includmg: nology Support Program (ATSP2). cludes a novel, ISOthermal. rap1d nu­ ular diagnostics for emerging and in­ AgenCI· !DARPA! DARB-I is the cen­ omy and jobs. CommissiOned by the ecutl\e \ICe president and CFO of IT refresh cycle and is an affordable Ionian's role m the project will fo­ cleiC ac1d (DNA and RNA) amplifi­ ji.•ctious diseases The compan_\, tro/ fl.'.\"CUJdl and de1.-e/opmcnt organ­ cus primarily on assay and chemistry catiOn strategy w1th the potential to Equipment Leasing Assoc1at10n m Tast 1Twist Bakers, Inc. dba De Iorio's way to ha' c the latest technology work­ Lcasmg, as a "'"Y of acquumg the .fiJUmled in Septemher 2000. is head­ i=ation j(Jr the Department of Defense development for detection of biOlOgi­ \.\"GS Frozen Dough ing for us. Plus, leasing lets us spread use of eqUipment, cuts across supplant many currently tLsed analysis quartered in l_,jJ/and am/ fimnd­ (DoD) and pursue~· tt•semt"!t am/ tech­ Co., a $7.6 our IT costs out over time," said goods-producmg and services­ cal warfare agents using novel, rapid and detection method" \\- ith enhanced ed hr two researchers jhnn the Keck nology where success mar prm·ide million com­ M1chacl Strohmmer, IT manager, Dcl­ producing industnes in the U.S. nucle1c ac1d amplification technology. sensitivity. specificity, flexibility and Gmduate Institute of ·1pplied Life Sct­ drwnatic mb:ancesjOr tnulitional mil­ For total protediol\­ mercial frozen lcato Family Vmeyards. one of the lcad­ economy. ''The award of the contract is a ~ignif­ rap1d reaction times. Ionian provides ence.\ in Claremont Dal·id Galas itat1" mlcs am/ missiom· dough proces­ mg family ,.,ncgrowers m Amenca. icant milestone for Ionian. We look molecular d1agnostics. detection and and Jt~ffi·ey Hw Yess it is the first rely on the first name sor. "We lease "We know that customers spend Leasmg is a cruc1al approach to in security. for a variety 20 percent more when they finance acqUJnng a vanety of equipment of reasons: versus when they pay cash," added types, especially high-technology Economic Forecast Conference Speakers Share Projections on the convenience. Rothman, "lfbusmcsses don't have the equipment, which is vital to inno­ Inland Empire Economy shorter turn- financ1al flexibility to refresh thc1r vation and growth. around time. technology to adapt to market changes, continued from page 14 Commercial Real Estate Company, mercia! development outlook include rector of the Big Bear Lake Resort ~[I]~~ tax reasons, then there hkely would be a slowdown Leasmg arrangements arc used by brought more than 20 years of princi­ the dwindling supply of de,clopable Assoc1anon, spoke, most appropriate­ lnlruolon Fire CCTV - and balance in equipment acquiSition overall." all sizes of bus messes. e'en come into the Inland Emp~re, and the pal-based operating expenence to hiS land and infrastructure constramts, he ly, on a subject ntal to our region, ~ "=" sheet manage- James Beard, pres1dent of Cater­ though their capital requirements affordable hous111g has been pushed to presentation, commercial o_ffice out­ smd. He sees a lot of capacity m On­ Tourism. The Big Bear Lake Resort = = ment." pillar Fmancml Services Corporation, may differ. the H1gh Desert." The Inland Emp~rc look. His expertise 111 commerc1al real tario; the redevelopment of military Association is the membcrsh1p group But, Viti agrees. "Lcasmg being unavmlable has gained jobs, while parts of the state estate development, acquisitions. and bases, and a grO\ving influence of high of lodg111g, restaurants. resorts, activ­ saiCI, lcasmg would certainly slow down equipment Th1s th1rd-patry report remforces have lost them, Hagan said Of the nC\\ operations. focuses on maximizing mcome, high end hous111g proJects. ities, and other services. and 1ts mls­ ~~[JJ also helps replacement. Time flies, and the next cash flow and value creation in exccut- Brooks has also identified a de,elop- !ooiOn 1s to mcrease tounsm and tounsm what ELA knew: the leasing mdustry jobs created 111 the Inland Empire 111 ~s,...... ~s,...... With labor. thmg you knov. a two-to-three year clearly has a s1gmficant, positi,·c im­ 2003, more than one-third was white 111g all commercial and multi-fam1ly 111g need for places to congregate- a spending 111 the beaut1ful B1g Bear "We're m the lease IS up. If you dido 't have an ex­ pact on the economy. Visit collar. In February 2002, there were transactions pursuant to Emp1re Com­ very Important consideratiOn is the Valley, so that all bus111esses may We're a leading national • Skilled installation and !leCUrity c:ompany with a service pOSitiOn of pmng lease agreement pushmg you to hnp:t·www.elaonllne.com/mdustry­ I ,096,300 people working in tl1e lnhmd pany's strategic plan. The motto 111 midst of rampant and often Imperson­ prosper. In 2003, Wolcott was ap­ strong local commitment to • Our own UL-listed central growing and dec1de what to do next. a busmess Data/ELAEconomicContnb.pdf for Empire. In February 2003, there were Brooks' industry previously was "Stay al growth in the area. Another impor­ pointed to the Marketmg Committee protect you through use of: stations necdmg peo­ might delay an upgrade or replace­ the ent~re study, The Economic Con­ I, 118,300 workers. The b1g home­ alive to '04," he recalled. Now, the In­ tant factor is the huge absorption rate of the State of California Travel & !leCUrity Call us today lor a FREE • c.. c...Hective ple. With lcas­ technology professional appraisal of ment. In addition, leasmg offers cash tribution ofthe Eqwpment Letmng ln­ builders have been building 111 the In­ land Emp1re antic1pates its fastest of unprecedented office space under Tourism CommissiOn. She ts also • A lull range of system your security needs. mg we ac­ flow benefits m the fonn of a lower dzL\'/1}' to the {, S Econom): For more land Emp1re for a number of years, he growth 111 the next I0 years, he said. constmction. "The word IS out," on re­ chmnnan of the Inland Emp1re Coun­ capabilities qutred better monthly payment, so it is ca'y to sec infom1ation on leasing. visit recogmzed, but none of them have, This expansion brings with it many tail and office development 111 the In­ cil Board of D~rectors. Business trav­ (800) 238-4636 equ1pmcnt, how busmcss and the economy bene­ www.ChooscLca,mg.org to access the heretofore located the1r divis1on head­ challenges, not the least of which is 111- land Empue. So much so, Brooks said, elers arc as important as tounst trav­ faster, so we fits from leasmg." I 0 questiOns to ask before signing a quarters here. Hagan said he has been frastructurc and highway spending or that large blocks of land in the High elers 111 the1r 1mpact on the local econ­ ADT·INFO were able to lease, to identify a lessor in your area, asked to consult with sever'dl large the lack thereof "Not anywhere nearly Desert are providing new opportunities. omy, she commented. "I love the reduce labor Leasing's Effect on Manufacturing a glossaty of terms and more. homebuilders, 111dicating a lot of long enough spending is bc111g committed to The H1gh Desert phenomenon will be tounsm mdustry," Wolcott said. "We needed to pro- Global lns1ght also estimated that tenn growth m the rt."gion. support our growth," Brooks staunch­ in play. "Let the good times roll!" Jim Brooks, president of Empire ly believes. Issues Impacting the com- Jamie Wolcou. the executive d1- concluded on page 35 APRI L 2004 BUSINESS JOURNAL • PAGE 19 :M:ANAGING Mark Piscitelli's Contribution to Grubb & Ellis The Seven Mistakes Leaders Make Transcends Local Office stand the b1g p1cture. Realize that tcam performance decline, the nght to blame 7. Too Little Celebration of members \vaJlt to know where the or­ someone or something else. There is no Success Lcadmg a firm to success 111 to­ ht· Chff .. \lorman percent The Ontario and San Gabriel cal advances ha\·c also been crucial in ganizatiOn 1s gomg and how that direc­ break time, 11 s "24-T' for shov. mg oth­ The pressures of the day-to- helped the com­ San Gabriel office in 2002, Imple­ Nearly all of the pnmary sales course fail them, they e1ther jwnp sh1p or stay le-ddership they'll feel they have. Help achieve mutually desired results, we staff meetings are all ways to stop, say on board, floundcnng and pcrformmg pan) as a "hole to remam at tlte fore­ menting a new sales model focused ts computerized. he said so that em­ them to vividly see the future. are partnering. Leaders must lead the thanks and encourage further success. at reduced levels. There are seven mis­ front of the natiOnal real estate mdw;­ on ind~trial real estate and that same ployees can access a varied array of way by partnering w1th other organi­ try during his 18 years \\ tth the com­ year. the office fintshed th1rd nallon­ competitive data from as long as six takes that leaders m corporations, edu­ 3. Unclear Expectations zational leaders, employees, \endors. Leaders need to avoid these seven cational institutions. and government pany, due to hiS focw; on 1ts ad,ance­ alJy in return 00 TC\'COUCS. or se\·en years ago that had pre\ ious­ Each employee needs clear focus, etc. Each person brings a unique set m1stakes or p1tfalls. Todays employees ment \\ ithin the region. P1scllelli 's record wtth Grubb & ly been una,aliablc. organizations alike, typically make: especially during uncertam times. 'N1~en of skills and expenences to the part­ hold very h1gh standards for the1r lead­ P1sc1telli came to the company in Ellis is ImpresSive, sa1d Ph1l Royster, A Ch1cago native, Ptsc1telh re­ employees see the economy tum sour or ncring process. Leaders must thmk ers. They want to know what to expect. I. Lack of Trust I986 to accept hJS present pos1tion af­ the company's executive 'ice presi­ ceived his B.S. 111 zoology from De­ cutbacks occur, they naturally fear any and talk in terms of"wc." mvolvmg where the company IS gomg and hov. Leaders develop a followmg by ter previously workmg at Ashwill and dent of transaction services who Paul University but did not pursue his ther cement relat10nsh1ps with the change that could 1mpact the1r own fu­ others m dec1s1ons that affect them they fit mto the b1g p1cture. Burke in Orange and for a Xerox Ptsc1telli said acted as a mentor to hin1 plan to become a phySician. due to the company's clientele. By extcndmg the developing trust. When trust docsn 't ture. To keep those fears from surfac­ 31ld the business, whenever poss1ble. exist, employees look for someone company. His present work has been m the early stages of his career. limits tmposed on h1m by hiS new office's conSIStency further m spite of ing, continually commumcate with your Joanne G. Sujanslo: PhD.. CSP (Cer­ expansive in Its narrowly defined P1scitelli IS a "true profesSional," said fan1ily. "I had to go out and earn a liv­ already present gams, Piscllclh hopes else to follow, mside or outs1de the or­ employees and state your expectations 6. Failure to Retain Top Talent tified Speaking Professional) is the ganization. Trust 1s based on mtcgri­ range. His office has focused on Royster. "He s a great leader, he's got mg," he satd. P1sc1telh hopes to con­ to contiibute not only to the compa­ of them. Tell them what you want, what Leaders need to behave m a way founder ofKEYGroup'Y and the author ty. It's all about being honest, keeping buildmg its market share m the indus­ the tn1st and respect of the people in tinually enhance the office's future ny's Inland Empire perfonnancc but tl1ey did right, what you expect of them that makes the "keepers" want to stay. of six books, including. "The K<')'S to promises, being fair. Leaders are trial and real estate sectors. said his office." The employees of the of­ sales performance through a variety of to its perfom1311ce as a national whole. and how you measure their progress. Top talent wants to be recognized and Mastering Leadership." KEYGroup 1< judged by what they do everyday. Piscllelli, and bet\\een 1995 and 2000, fice play an essential role in it as well. means, which includes the added de­ providing a real estate venue for nu­ pm1sed for contiibution. H1gh achiev­ prol'ides Joanne Sujansky :"' keynote Lose trust ... you lose your followers. the office's revenues were increased P1scitelh sa1d. "These are the people velopment of its headquarters and the merous consumers. 4. Insufficient Modeling of ers want some "room," some authority speeches. books and tapes as ·u:el/ as by Ill percent and lis net profitabili­ who are on the line to dehver the recruitment of professionals 111 the 111- Desired Behaviors to do what they know needs to be done. corporate leadership programs based 2. Failure to Shape and Share a ty return mcreased by more than 16 client semce," he stated. Technologt- dustiial and mvcstmcnt sectors to fur- You must demonstrate the behav­ They also want to be growmg them­ on Dr SujanSA}' .\founding principles Vision IOrs that you want from others. When selves while working with you to grow of "/..,mocking the Leader ff7thin." You need to share the orgamzanon­ you take a leadcrsh1p role, you actually the company. Hold them back and Reach her at 724-942-7900 or at al VISion and goals so employees under- Fashion Is Not Just for Your Wardrobe- What lose some rights .. the right to let your they'll go elsewhere. h111\joannesujansf..):com /!!r Southem C'llfoml' Bu,lne" Se,vlw Southem c,llfom;, Bu,lne" se,vlw About Your Car? LtJS/ Southern California Busmess Serv1ces hi' Georgine Lm'Ciand thetr hves at a frenetic pace. founders of STRUT, the untque com­ So, 1t LS a natural segue for those on pany they sk'll1ed two years ago. Most of us try to make a person­ the fash10n hot track to extend the1r per­ Recognizmg the dcSJrc of luxury al statement by choosing attractiVe sonal expression of beauty and thc1r automobile 0\\-ncrs to stand out from Enrolled to practice bef01e the Internal Revenue Service and flattenng fashions to enhance the own personalities to the appearance of the crowd, Struthers and Spencer, for­ located In Rancho Cucamonga. ,..------. posin\e and mmtmizc the negative as­ their expcnsi\·e automobiles. The mar- mer classmates at Pnnc1p1a College, we have been helpmg business pe-cts of our • Tax Consulting • Payroll Processing ,------, dcc1dcd to usc thc1r ex­ professionals for over 2S years. bod1cs. \\e perttse and experience No matter how large or small • Tax Planning • Sales Tax Returns feel that the gamed from pnor suc­ your business. we provide ph}stcal cessful ventures to take o..uality service to meet your • Bookkeeping • QuickBooks Training Marilyn E. Seely, EA. CFP tmprcsswn ad,antagc of the poten­ individual needs. We take pride • Accounting • IRS Representation ffll:S/D[lT we con\CY tial of the automotive af­ Seal/ Srrut!ters. co:/imnder ojSTRUT m the personal attention that will influ­ tennarket. we give to our clients Our • Fmancial Statements "We are here to support and educate our clients in ence those In 1983, the patr had es­ knowledgeable staff stays current ates in 40 different countnes and is order to help them achieve we Interact in regards to all tax law changes. tablished I lome Tech, 311 now a leader m the architectural audio all of the1r business goals!" with every­ which provides you w1ih the early custom mdustry, with annual sales targetmg Call us today for your free initial consultation at Marilyn Seely assurance that the JOb will be day. Shop­ audJOivtdco contracting $100 million. done right We offer payroll Phone: 909.980.8884 ping at Ma­ company and was re­ The two entrepreneurs arc also services to everyone. even non· cys, Stem The Nairobi Package for the H2 includes a 118" chromed billet for the primary sponSible for mtroduc­ Fax: 909.980.6101 the managmg directors of Wilham bookkeeping clients. At SCBS. Mart, Nord­ grille and hood vents mtricately designed mth 6 blades. handles and a tray. all ing hi-fidelity, 111-wall Ray Valentine, LLC. an investment serving you is our top priority E-Mail: [email protected] strom and ofwhich are finished \\'ith a 4-step process for maxmwm shine and durability. custom speakers to the company with both pnvate and public Our mission other fash- WWW.SCBSCORP.NET consumer market. They placements m the technology, enter­ is to be competent. ionable stores and small boutiques is kct is there and the creativity and vision then launched Sonance, a manufac­ tamment, real estate. security and ethical. and professional. a necessary expenditure of time for that initiated this concept belongs to turer of in-wall and m-cc1ltng home 8632 Archibald Ave., Suite 207 Rancho Cucamonga, CA 91730 many, even though they probably hve Scott Struthers and Geoff Spencer, co- entertainment systems. Sonancc oper- continued 011 page 26 BUSINESS JOURNAL • PAGE 20 APRIL 2004 APRIL 2004 BUSINESS JOURNAL • PAGE 21 FACES IN BUSINESS Independent Breed of Businessmen Emerges as Leading Permit Processing Company Unemployment Lingers Hires Project Manager From Madison Avenue N.Y. C. to percent of startups fat! wtthm the first prevtous owners. annual gross sales of $1 mtllion-$3 Main Street U.S.A., broken dreams lit­ three years, they can face a losing Sunbelt also predtcts opportunt­ mtllion, the Pnvate Investment Bank­ J L. Hare \ssociates. a leadmg blc m Corona. Goodwyn abo ts man­ cd leader who \\-Orks '' 1th each dc\'el­ ter the landscape as unemployment proposition, putting them mto consid­ ties ansmg for other unemployed mg SPIB (M&A} Dtvtston has multt­ Southern Caltforn.a pcrmtt and enti­ aging the pcnnits for several rcstden­ opmcnt S proJeCt team to ensure plans lingers. Longevity, tenure, expertiSe erable debt and an even lower sense of when this mdependent breed of busi­ mtllion dollar annual sales listmgs. the tlement procc:-.....;mg management com­ ttal proJects. mcludmg three Ficld­ meet city and county 1"\"'qUircmcnts." and integrity are no longer critena as­ self-worth and self-confidence, ac­ nessmen purchases, takes over, runs Franchtse Sales Division has agree­ pany. has htrcd Jim Goodwyn as proJ­ srone housmg dc,·clopmcnts m suring job security. cording to Sunbelt. and expands an existing, already-es­ ments wtth hundreds of franchtscs, ect manager Sycamore Creek and two William J L.. Hure Associates ln:Js e.Hahlished Blue and white-collar workers, Sunbelt recommends to this breed tabltshed small businesses and pro­ and the Franchise Resales Division Goodwyn O\Crsecs the permit Lyon Homes' housmg dc\clopments hyJuckie Hare in 1988. Hith a client educators, and professionals across the of mdependents anxious to run theu vides JObs for additional workers. has exclustve arrangements with fran­ process for the company's clients m m Corona. list ofmore titan 100 de~ -elopers. J L. nation purged from career positions own businesses, that they carefully re­ Sunbelt Business Advisors is the chtse orgamzanons. Ri\ en;1de and San Bernardmo coun­ "Goodwyn ts especially good at Hml! Associates ha.•.; u•orked H"ith gotL are looking for a viable way to take search purchasing an extstmg opera­ world's largest network of bus mess ttcs. He has delved mto hts new role multi-taskmg and long-tenn plan­ emment agencies in 40 Southern Cal­ control of thetr financial future. Sun­ tion with a proven track record of suc­ brokers and uses its position m the In­ Entrepreneur Magazme consistent~v workmg on commcrctal projects such nmg," S.1td Jackie Hare. president, J ~{ornia ciries. Jim Goodwnz belt Business Advisors notes the cru­ cess. Compared to newly launched dustry to match the ideal busmess ranks Sun belt as the number one busi­ as Target m Upland and Barnes & No- L. Hare Nisociarcs. ··He is a dedicat- el realities of unemployment far ex­ start-ups, existing, already-established with the appropriate buyer. Operatmg ne.,;C-DE() ness with management was the sec­ benefits... II% He offered these additional tips In­ mg to Manpower spokesperson Evlyn measure employers' intentions to in­ meeting for a JOb Y.el! done are BAKERSFIELD 10% 40% 7% ond most common answer, Cited by to help managers retain valued staff expensive yet effective morivators. Wilcox. Another 70 percent expect to crease or decrease the number of em­ 43% 3% 23 percent of those polled. Bored w1th theJt JOb ...... 6°:o members: maintam thetr current staff levels. ployees m their workforce during the CITY of INDUSTRY 30% 67% 0% 3°t0 30% The survey was developed by Avoid staff burnout The most ca­ 'The Rlverside area employment next quarter. It is the only forward­ CONCORD 30% 47% 20% 3% 10% Robert Half International Inc., the Lifestyle change Gauge perceptions. Are your pable employees tend to have the outlook is identical to the ftrSt quarter looking survey of Its kind, Wlparal­ CORONA 23% 64% 10% 3% 13% world's first and largest staffing serv­ (moving, etc.) ...... 2% employees happy w1th thetr roles most on their plate- and they're forecast when 17 percent of the com­ leled in size, scope, longevity and area FRESNO 34% 63% 3% 0% 31% ice specializing in accounting, finance and with management? Gather least likely to speak up when the panies interviewed predicted an in­ of focus. The survey has been nm­ LONG BEACH/SOliTH BAY AREA 22% 37% 19% 22% 3% and informatiOn technology. It was Other/don't know ...... 2% individual feedback on the work workload is too heavy. If hmng crease in turing activity. while 13 per­ ning for more than 40 years and is one LOS ANGELES-CENTRAL 45% 38% 5% 12% 40% conducted by an independent research environment and the types of more staff 1sn 't an option, bring m cent planned to decrease the luring of the most trusted surveys of em­ LOS ANGELES-WESTSIDE 20% 35% 28% 17% -8% fmn and includes responses from !50 "Helping top performers reach changes that m1ght enhance JOb temporary help during peak times. pace," said Wilcox. "Job market pro­ ployment activity m the world. The 1 MODESTO 50° o 23% 7% 20% 43% executives with the nation's I ,000 their professional goals is essential to satisfaction. jections are weaker than last year at "Manpower Employment Outlook MONTEREY COUNTY 20% 67% 13% OOio 7% largest companies. retaining them," said Max Messmer, Robert Half International Inc. has this time when 30 percent of compa­ Survey" in the U.S. is based on inter­ OAKLAND 23% 70"/o 7% 0% 16% Executives were asked, "Which of chairman and CEO of Robert Half In­ Reward extra effort. lndmdu­ more than 325 locations throughout nies surveyed thought employment in­ views with nearly 16,000 public and ONTARJ0'1JPLAND 33% 64% 3% 00/o 30010 the following IS most hkely to cause ternational Inc. and author of "Moti­ als who frequently accept added Vorth America, Europe. Australia and creases "'ere likely and I 0 percent in­ private employers m 470 markets ORANGE COUNTY 32% 63% 3% 2% 29% good employees to quit theJt JObs?'' vating Employees for Dumm1es"(r) responsibility or an increased Ve" Zealand, and offers online job tended to cut back." aero the COWltry and 1s cons1dered a RIVERSIDE 17% 70% 13% Thelf responses: (John Wiley & Sons, Inc.). workload should be rewarded. If search services at "'Wl-\·:rhi.com For the commg quarter, job lughly respected econonuc mdtcator. 0% 4% SACRAMENTO prospects appear best in wholesale.cre­ Manpower Inc. is a world leader 32% 63% 5% 00/o 27% tail trade and services. Employers in m the employment services industry, SAN BERNARDINO 37% 56% 7% O"lo 30"/o construction, durable goods manufac­ offering customers a continuum of SAN DIEGO 36% 43% 10% II% 26% turing, transportation/public utilities services to meet their needs through­ SAN FERNANDO VALLEY 42% 38% 12% 8% 30% Nine New Employment Regulations Challenge and pubhc admirustration plan to re­ out the employment and business cy­ SAN FRANCISCO 17% 64% 12% 7% 5% duce staffing levels. Hiring in non­ cle. The company specializes in per­ SAN GABRJEL VALLEY 33% 43% 7% 17% 26% Employers durable goods manufacturing, fi­ manent, temporary and contract re­ SAN MATEO 20% 70% 10% 0"/o 10"/o nance insurance; real estate and edu­ cruitment; employee assessment; SAN RAFAEL 20% 47% 3% 30% 17% Hill, Farrer & Burrill focuses on regulations that will challenge the cation is expected to remain un­ training; career transition and organi­ SANTA CLARA COUNTY 35% 37% 13% 15% 22% changed. zational consulting services. Man­ state's employers in 2004 SANTACRUZ 43% 33% 7% l70;o 36% The natwnal results of the Man­ power's worldwide network of 4,300 SANTA ROSA 23% 44% 30"/o 3% -7% California has the worst busmess Some of the h1ghhghts of the The failure to do so will requtre them rights. protections and benefits as po.,.er Employment Outlook Survey offices in 67 coWJtries and temtones climate of the 50 states, according to new laws: to pay a fee or tax to the state to pur­ married couples. The law also protects reveal that U.S. employers expect the enables the company to meet the Employment Outlook Survey a new California Business Round­ chase the necessary coverage. agamst registered domestic partners seasonally adjusted hinng pace from needs of 1ts 400,000 customers per Summary of Results for the State of Cahfom1a table study. The slew of new employ­ Health Insurance Act of 2003 against discrimination Wlder the Fair April to JWJe to be stronger than it has year. mcluding small- and medium­ 2ND QUARTER - 2004 ment laws that were passed last year (SB2) Labor Code Private Attorney Employment and Housing Act. been smce the first quarter of 200 I. size enterprises in all mdustry sectors, (APR1L/MAY'JUNE) will further weaken the state's ab1lity Mid-sized employers wtth 20-199 General Act 2004 (SB796) Of the 16,000 U.S. employers that as well as the world's largest multina­ 7he follomng table shows the percentage ofemplayers in the stale ofC4UFORMA who plan to dJange or mamtum the SIZe q{rheir wo~iiJrce dunng the indicated time perlod to hold on to jobs and tax revenues employees must provide health insur­ Pennits an employee to bring a Domestic Partner Benefits for were surveyed, 28 percent sa1d they tional corporations. In North Amen­ :so oo:-n NFr and hamper employer's efforts to ex­ ance to employees and pay 80 percent civil suit for Labor Code violations State Contractors (AB 27) plan to mcrea>e htnng aeti' ity for the ca. Manpower staffing scrv1ces in­ INCREASF Ci-IA!\iGE DECR.r:ASI KNO\'. (lt-;C-DFCJ pand, increase their employee base of the premiums for that coverage by and collect 25 percent of the penalties, Companies that contract with April to June penod, while 6 percent clude adnunistratJve, mdustrial and SOLANO·NAPA COUNTIES 40% 57% 3% 0% 370,'0 and remain competitive, according to Jan. I, 2007. If the Legislature fails to plus attorneys' fees. A companion law state agencies for goods or services expect a decrease m employment op­ contact center personnel as v,ell a> the SlOCKTOI> 20% 77% Otl,o 17% employment law experts at Hill, Far­ enact a tax credit of 20 percent of the - AB 276- doubles the penalties in the amount of $100,000 or more portunities. Another 62 percent of assignment of contract professionals VENTURA/SANTA BARBARA 47% 50% Qtl/0 44% rer& Burrill LLP. All these new laws net costs of this coverage by that date, for employers who withhold taxes or will have to rev1se their policies to employers foresee no change in hir­ in infonnation technology, scientific. VISALIA 67u1o 33% 11 add to the soaring costs of doing employers in this category will not fail to pay them. proVJde the same benefits to domes­ mg, and 4 percent arc uncertain of finance, engineering. telecommunica­ 0°o 67 o WALNUT CREEK 1 business in the state and range from have to comply. tic partners as they do to their mar­ their staffing plans. When the sea- tions and other professional areas un- 33% 57% OOtu 23° o Domestic Partner Rights and ried employees. AB 17 prohibits LOS ANGELES COUNTY 33°o 42°'o l3°o 2l 0 o mandated employee health care cov­ Companies with 200 or more em­ NORTHERN CALIFORNIA AREA 31% erage and domestic partner rights, to ployees must provide msurance cov­ Responsibilities Act of 2003 state agencies from hiring contrac­ employer responsibility for sexual erage for employees and their de­ (AB 205) tors that fail to do so. SOUTHERN CAUFORNI.-\ ·\REA 33", 48% i011 o 24"o harassment by vendors or others out­ pendents and pay 80 percent of the California employers must grant STATEAVERAGE. CALIFORNIA 32% 51% 9% 8% 23% side the company. premiums for both by Jan. I, 2006. registered domestic partners the same continued on page 38 BUSINESS JOURNAL • PAGE 24 APRIL 2004 APRIL 2004 BUSINESS JOURNAL • PAGE 25 INSURANCE INVESTMENTS & FINANCE Property and Casualty Insurers' Profits Double in 2003 INLAND EMPIRE BUSINESS JOURNAL I Duff & Phelps, LLC STOCK SHEET Industry's Underwriting Loss Improves 76 °/o THE GAINERS THE LOSERS Top f'ivc, by percentage Top f'ive. by percentage Property and casualty insurer> "Howe\ er, \'lth policyholder> begm­ Insurers rcportmg the largest im­ The Weiss Safety Ratmgs are based earned $22.9 b11lion during the fir>t nmg to sec bener renewal rates, the provement m underwriting perfonn­ on an analysis of a company's risk-ad­ Company Current Beg. of Point %Change Com pan) Current Beg. of Point %Change nine months of 2003, representing a t1de may be changmg, and the true ance mclude: justed cap1tal, reserve adequacy, prof- Close Month Change Close Close Month Change Close National RV lloldmgs Inc St3.55 $10.38 1 $12.1 billion, or 112 percent mcrease strength oftl1e mdustty will be deter­ $3 17 30.5°o Modtech Holdmgs Inc $7.80 $8.89 $(I 09) -12.3% Company:State Farm Mutual Automobile Ins. Co. Channell Commercial Corp $4.50 $4.30 $0.20 4.7% $29.03 $(3.52) -12.1% o>er the $10.8 b1lhon profit reported mmed by Its underwriting capabili­ IIOT Top1c Inc $25.51 Headquarters: Bloommgton, Ill. PFF Bancorp Inc $36.55 $35.85 $0.70 2.0% Foothill Independent Bancorp $2048 $2222 $(174) -7.8% during the same period m 2002. ac­ ties." CVB Financial Corp We1ss Safety Rating: B $20.70 $20.36 $0.34 1.7% Pac1fic Premier Bancorp Inc $13.73 $14.60 $(0 87) -6.0% cordmg to We1ss Rating>. Inc., the na­ Amencan States Water Co $24 75 $24.60 $0.15 0.6% Underwntmg Gam (Loss) ($Mil) 3rd Qtr 2003:(823.5) Watson Pharmaceuticals Inc $44.56 $45.92 S( 1.36) -3.0% tiOn's leading mdependent prO\;der of Unden>riting Loss Improves by Underwriting Gam (Loss) ($Mil) 3rd Qtr 2002:(3,305.5) Name ratmgs and analyses offmancml ser.­ 76 Percent Ticker 03/18/04 02/29/04 %Chg. 52 Week 52 Week Current Underwnting Gain (Loss) ($Mil)$ Change:2,481.9 Close Price Low P/E Ratio lces compames, mutual funds, and The 1mpressl\e performance of Open Price Month High stocks. property and casualty msurer> was American States Water Co AWR 24.750 24.600 0.6 28.95 22.90 21.5 NYSE Company:American Re-Insurance Co. Property and casual!) msurers re­ driven by a 76.5 percent tmpro>ement Channell Commcrcml Co!:_E CHJ\L 4.500 4.300 47 6.42 2.10 281 NASDAQ Headquarters: PnnceJon, N.J. porting the largest year-0\er-year in­ m underwntmg results. By adhenng CVB Financ~al Cor~ !H! CVBF 20.700 20.360 17 21.54 16. t5 18.5 NASDAQ Weiss Safety Rating: C- crease~ in net mcome include· to stricter underwntmg standards and Fleet\\ COd Entcr12rises Inc FLE t3 060 t3 .150 -0.7 t5. tO 3 06 NM NYSE Underwritmg Gain (Loss) ($Mil) 3rd Qtr 2003:27.5 Foothill lndeE:endent Bancoq~ FOOT 20480 22.220 -7.8 23.44 15.83 17.2 NASDAQ Company:American Re-Insurance Co Underwriting Gam (Loss) ($Mil) 3rd Qtr 2002:(1,947.2) HOT Toe1c Inc HOlT 25.510 29 030 -12. t 3230 t4.3t 26.2 NASDAQ Headquarter>: Princeton, N.J. Undcrwnting Gam (Loss) ($Mil)$ Change: I ,974.8 Ke;rstone Automotive Industries Inc KEYS 26.100 26.700 -2.2 29.95 16.04 23.9 NASDAQ We1ss Safety Ratmg: C- Modtech Holdmgs Inc MOOT 7.800 8.890 -123 9 75 690 21.1 NASDAQ et Income (Loss) ($Mil) 3rd Qtr 2003:478.6 Company:Firemans Fund Ins. Co. National RV lloldmgs Inc !H! NVH 13.550 10380 30.5 t3.65 3 75 NM NYSE Net Income (Loss) ($Mil) 3rd Qtr 2002:( I ,617.0) Headquarters: Novato, Calif. Pacific Prem1er Bancor12 Inc (II~ PPBI 13.730 14.600 -6.0 15.25 4.25 228.8 NASDAQ Net Income (Loss) ($Mil)$ Change:2.095.6 Weiss Safety Rating: C- PFF Bancoq~ Inc PFB 36.550 35.850 2.0 40.6t 22.64 15.4 NYSE Underwritmg Gam (Loss) ($Mil) 3rd Qtr 2003:(67.5) Prov1dent financial Hldgs (11) PROV 24.590 24 780 -0.8 2544 18.34 11.3 NASDAQ Company:State Farm Mutual Automobile Ins. Co. Underwriting Gain (Loss) ($Mil) 3rd Qtr 2002:(854.7) Watson Pham1aceutlcals Inc WPI 44.560 45.920 -3.0 50.12 27.62 NYSE Headquarters: Bloomington, Ill. Underwriting Gam (Loss) ($Mil)$ Change:787.2 Notes: (H)-Stock hll 52-week high during the month. (L)-Stock h1t 52-week low dunng the month, (S)-Siock spht dunng the month, Weiss Safety Rating: B+ Net Income (Loss) ($Mil) 3rd Qtr 2003:738.8 Company:Columbia Ins. Co. Five Most Active Stocks Net Income (Loss) ($Mil) 3rd Qtr 2002:(771.3) Headquarters: Omaha, Neb. Duff & Phelps, LLC Net Income (Loss) ($MJ!) $ Change:l,510.1 Weiss Safety Ratmg: B- One of the nation's leadmg investment bankmg and financial adv1sory Stock Month Volume organizanons. All stock daJa on th1s page is proVJded by Duff & Phelps, LLC from Underwming Gam (Loss) ($Mil) 3rd Qtr 2003:378.3 HOT Top1c Inc 15,874,548 Company:AilState Ins. Co. Underwriting Gain (Loss) ($Mtl) 3rd Qtr 2002:(391.0) sources deemed reliable. o recommendanon IS mtended or 1mplied. (3 t 0) 284-8008. Watson Phannaceuucals Inc 8,924,300 Headquarters: Northbrook. Ill. Underwnting Gain (Loss) ($Mil) $ Change:769.3 Fleetwood Enterpnses Inc 8,312,700 Weiss Safety Rating: A- Net Income (Loss) ($Mil) 3rd Qtr 2003:1.807 3 Company:Zurich American Ins. Co. PFF Bancorp Inc 845,600 4 Net Income (Loss) ($MJ!) 3rd Qtr 2002:953.7 Headquarters: New York, N.Y. Stock Mutual Funds Nallonal RV Holdmgs Inc 775,100 New Lows Net Income (Los_s) ($Mil) S Change:853.6 Weiss Safety Ratmg: 8- D&PilEBJ Total Volume Month 38,261,248 Underwriting Gain (Loss) ($Mil) 3rd Qtr 2003:84.1 Earn 33 °/o in 2003 Company:Columbia Ins. Co. Underwntmg Gam (Loss) ($Mtl) 3rd Qtr 2002:(680.8) Headquarters: Omaha, Ncb. Underwriting Gam (Loss) ($Mil)$ Change:764.9 Bond Funds Post 6% Gain for the Year; Closed-end Funds up 26% Wetss Safety R.atmg: B- After three consecunve years of mg the largest gatns durmg the year 4th Qtr 2003 Retum: 29.40 We1ss Investment Rating: B+ et Income (Loss) (SMtl) 3rd Qtr 2003:567.6 V.eiss Safety Ratmg:A Excellent;B=Good;C--Fair;D Weak:E Very Weak losses, nearly I00 percent of stock mu· were precious metals, emerging market, 1-Year Annual Retum: 146.56 4th Qtr 2003 Return: 43.38 Net Income (loss) ($Mil) 3rd Qtr 2002:(266.1) tual funds reported pos1tive returns in and technology, with increases of 59.4 1-Year Annual Return: 117.31 Net Income (Loss) ($MJ!) S Change:833.7 :\otable Upgrades and itab1hty, liqutdity, and stab1hty. The 2003, delivenng an average return of perren~ 55.4 pert:ent, and 52.8 percent, Fund Name: ProFunds-lntemet Do"ngrades latter category combines a series of 32.8 percent to mvestors, according to respectively. Of the 9,498 stock mutual UltraSector lnv (I PIX) Wetss Investment Ratings: A = Excel­ Company:Firemans Fund Ins. Co. factors includmg asset growth, premi­ Weiss Ratings, Inc., the nan on's leading funds rev;ewed by Weiss, those report­ Fund Type: Aggress1ve Growth lent: B = Goocl; C = Farr; D Weak; E Headquarters: Novato. Calif. Among the 2,212 property and casu­ um growth, strength of affiliate com­ independent provider of ratings and ing the largest rettuns in 2003 were: Weiss Investment Rating: E- = Vety Weak; U = Unrated Weiss Safety R.atmg: C- alty insurers reviewed by Weiss, four pantes, and risk d1versificat1on. analyses of financial services compa­ 4th Qtr 2003 Rctum: 17.36 Net Income (Loss) ($Mil) 3rd Qtr 2003:45.5 companies were upgraded while 19 nies, mutual funds, and stocks. Fund Name: Apex Mid-Cap 1-Year Annual Retum: 128.91 Bond Funds Average 6% Return Net Income (loss) ($Mil) 3rd Qtr 2002:(774.0) were downgraded. Notable upgrades 'The double-digit gams give in­ Growth Fund (BMCGX) for the Year Net Income (Loss) ($Mil)$ Change:819.5 mclude: continued on page 30 vestors a welcome reprieve following Fund Type: Mid Cap Fund Name: Reynolds Fund Nearly 100 percent of bond funds dismal losses during the bear market," Weiss Investment Rating: C (REYFX) reported positive returns for 2003, al­ We1" Safety Rating: A Excellent; B=Good: C Farr: [}-Weak, E Very Weak -Bond Safeguard Ins. Co. (Lombard, Ill.) fromD~toC­ said Melissa Gannon, .;ce president of 4th Qtr 2003 Return: 14.37 Fund Type: Growth though the average return for bond -lmpcnal Fire & Casualty Ins. Co. (Opelousas, La.) from Dr to C- Weiss Ratings, Inc. "Although there­ 1-Year Annual Return: 165.28 Weiss Investment Rating: C- funds was JUS! six percem as mterest "Property and casualty in.surers flour­ mcreasmg premnuns. the mdustty dra­ ttuns reflect a market recovety, investors 4th Qtr 2003 Return: 18.00 rates fluctuated amidst a stock market Notable downgrades mclude: Ished due to h1gher premiums and m­ matically reduced its undcrwntmg should keep m mmd the economic un­ Fund arne: ProFunds-Semicond 1-Year Annual Return: 121.94 recovety. Of the 5.036 bond mutual creascd mvestrnent gam> over the past loss to $4 billion in the third quarter certainties that remain today as well as UltraSector Inv (SMPIX) Fund Name: Eaton Vance Greater funds srudied by Weiss, those recording -Norcal Mutual Ins. Co. (San FranCISco, Calif.) from B to B year," commented Melissa Gannon, of 2003, compared to a $17.1 bilhon the inherent risk of any investment" Fund Type: Technology India A (ETGIX) -Wawanesa Mutual Ins. Co. US (San Otego, Calif.) from B~ to B vice presrdent of Weiss Ratings, Inc. loss durmg the same penod m 2002. Stock mutual fund sectors register- Weiss Investment Rating: D+ Fund Type: Foret go continued on page 29 BUSI"'ESS JOUR'\AL • PAGE 26 APRIL 2004 APRIL 2004 BUSINESS JOURNAL • PAGE 27 INVESTMENTS & FINANCE INVESTMENTS & FINANCE Managing Your Social Security Income Five Common Mistakes That Can Shrink Your Check simplebankalized Social Security beneficiaries re­ they have every right to be." I. Making mvestment earmngs re­ 75 percent less than the current bene­ ceived a 2.1 percent cost-<>f-hvmg m­ Social Security has undergone portable to the IRS. fit rate. Is II any wonder people are crease as of January 200·t The boost some major changes. Created by the confused? "'up from 2003's mcreru;e of 1.4 per­ Soctal Security Act of 1935, Social 2. Earning interest on mvestments "O,·er-rehance on Social Secun­ cenL but still reflects an economy \\ith Secunty began makmg benefit pay­ mcorrectly. ty is risky," says Montgomery. ''The low mflauon accordmg to the Hal/ ments around 1940. At that time, the only real way to ensure you w11l have Stn:ct Jounwl. Some nught thmk thetr L.S. Treasury ruled that these benefit>; 3. Making inefficient use of 40 I(k) sufficient income to live out your checks will be enough to hve on. payment>; were g1fu that could not be and pension distribunons. "golden years" is to plan for 11. And Many don't know that for the average taxed by the U.S. Government. In when 11 comes to retirement plannmg, couple recel\ mg benefits. the month­ 1983. Congress changed the law and 4. Putting reqwrcd distributiOns m five or I0 years from now should not Am:tllng process of oon-complicared b:tnktng experleoced by all Foothill custOmers. It~ ju5l another w>.y of !:l)ing Foot empln~. seMc:e and prodoc~ In IOW1I Chino •

lobalstnde ts a premter customer servtce soluttons company Globalstnde destgns, builds and implements We can also proVIde assistance tn THE INLAND EMPIRE'S outsourced call center solutton programs for our clients scnpt development tracklf19 and tra1n1ng We currently offer votce (inbound and outbound), ltve chat, Globalstride can provide custom solutions as well and ematl management solutions With full US support, our NEWEST FULL-SERVICE offshore servtce centers tn Asta can generate stgnificant cost savtngs for our clients Typtcally, our customer servtce solutions save our customers up to 30% of comparable ENTERTAINMENT UFESTYLE DISTRICT••• operattng costs for customer contact centers based tn the We offer flexible pilot and testing Untied States programs to guarantee our initial service levels. At Globalstride, Globalstrtde htres only the most qualified representattves we are confident that you and has 24/7 capabilittes All solutions are scalable to will find that we can fit your bustness needs Globalstride has built the offshore operattons for many multtnational coorporattons We are confident that we can develop a solution for you that can not only lower your operattng costs but APRI L 2004 BUS INESS JOUR NA L • PAGE 3 1 HEALTH Research Methodologies Offer Investors Best Protection SCAN to Offer Medicare Drug Discount Card stock reseGit'h CO\'troge 011 nem~v 6.fXJO ~--'~~ bullish . - 3 Buyer> of research should senous- connnued from page 27 compames, and"""'""' or oncnta . . fi •, . de- stock• tluough 71tomson Fi~>·t Call. Bank tions in general. However, qualitative re- ly cons1der not only a mn s 10 ofNew Y01k Jm walk. Reure~~. and other Program searchers must snU play an unportant role pendence but also what procedures create a sh1eld around the research outlets. The company alflo roles 11,000 m buildmg quantitative models, mterpret- and gUJdehnes are m. place to and ratings process, protectmg It numraljimcll' and more than 15,000ji­ - $600 Credit Available to Qualifying Low-Income Seniors ing the mlpacts of structuml changes and guard against other btases that from confltc~>; and btas. nancial institutions. including life and handling other umque ctrcumstances. may seep into the rnnngs process. SCAN Health Plan, a not-for­ most competitive prescnption benefit whose individual income is Jess than gram and other 1ssues related to the health 1/JSWT?n, H,\ f0.1. Blue Cmss Blue profit health plan servmg more than packages available, one that effecttvc­ $12,569 or $16,862 for a marned cou­ new Med1care legtslarion and SCAN In contrast, trai out-{)f-pocket expenses. The ple, a $600 credit may be available as benefits at (800) 559-3500 from 7 search. by relying hea\1ly on an analyst's \\eiss Ratings recommends that: swt:rs, and banks. Heiss Ratings is the 1. Qualitative researchers should be dice they may still have regardmg recently announced that 1t is planning $600 credit for semor.; Wlth limited m­ part of the discount card program. a.m. to 6 p.m. Monday through Friday. expenencc and msights, IS more subJec­ on& major mting agency that receive~· no quanntarive research, fostering an to offer members a no-cost Medicare comes IS particularly important We m­ Medicare has advised that income For the hearing unpaired, SCAN of­ ti\e. As a =~t. it can be more prone to more fim1ly grounded in quantita- direct or inilin!ct compen.·wtion jlvm the enviromnent in which investors can Drug Discount Card program. The tend to participate m the discount card limits will change each year. fer.; TDD servtcc at (800) 735-2929. conflicts and b1a.>, driven not only by m­ nve analysis. compa11ies it rates for issuing its mrings. gam access to rntings genernted. by Medicare dtscount program is author­ program to strengthen SCAN's phar­ A complete mformation packet, Since 1ts mcepnon in 1977, SCAN vestrnent banking relanonshtps, but also Revenues OJY! derived strict(v from sale'\ a broad diver> tty of methodologtes. IZed under last year's Medicare reform maceutical benefit package and to pro­ including the new Medicare Drug has made a umque and sigruficant con­ by indirect mcome fium rated companies, 2 Quanntan\e researchers could benefit ofits producL'i ro indh idual'i and insh·ru­ lcgislatwn, and upon approval by Vide our members even more protcc­ Dtscount Card, will be mailed to tribution to seniors· ability to remam other busmess nes wnh rnted comparues, by adding a Ia)<>' ofqualitatl\e analysis. ·"' I riom. J'isit www J.1(?isRtm.,lgs.com. _ _ . . Hi?i. .'tS Rarings pro,·ides weeklv upuatel Mcdtcare, will be a-·ailable to SCAN tlon agatnst drug price inflation." SCAN members in May. Members healthy and mdependent and m connol peiSOnal seeunnes nansacnons m rnted members m June. SCAN's mvolvement in the will also receive infonnation about the of where and hm. they live. SCAN IS a Property and Casualty Insurers' Profits Double in 2003 "One of the foundmg pnnctples of Medicare Drug Discount Card pro­ credit of up to $600 that may be avatl­ not-for-profit semor health plan under on the financial safol) •of a specific com­ SCAN was to provtde semors wtth af­ gram must be authorized by able to help pay for prescription co­ contract wtth Medtcare as part of the the nsk-adJusted perfom1ancc of more suing Its ratmgs. Reven~es are de- connnuedfrom page 24 pany can purchase a rating and .'Wm· fordable and predtctable prcscnprion Medtcare. With approval expected, payments and non-covered drugs. Medicare Advantage program. SCAN than 12,000 mutual funds and more rived strictly fi-om sales of Its products mat)' ana(rsis for as linle as $14.99 drug prices," sa1d Dave Sch1mdt. chtef SCAN plans to make the drug diS­ SCAN Member Sen ices Depart­ now serves more than 57,000 seruon; m than 8,000 stocks. Weiss Ratings is to consumers, mstJtutJons, busmesses, Weiss 1ssues safety ratmgs on more tluvugh lVWW J1,'eissRatings.com, or executive officer of SCAN Health count card available to members ef­ ment IS prepared to address questiOns Southern Califoma, with almost 30,000 the only maJOr raring agency that re- libraries, and goveJlUl)ental agenctes. than 15,000 financial institutions, m­ slatting at $19 by calling 800-289-9222. Plan. 'That's why we offer one of the fective June I st Among seniors on the Prescription Drug Card Pro- of those m Los Angeles County. cluding msurance compames, banks. ceives no dJrect or mdirect compensa­ tion from the companies 1t rates for IS- and brokerage firms. Wetss also rates Making Sense of Changes to Medicare by Lisa Rubino crease) and approximately $25 billion $10 billion stabilization fund will pro­ fit becomes effective in April 2004, in increased payments to rural hospitals vtde enhanced payments to Medicare beneficiaries will be able to purchase While most of the media cover­ and doctors. While some markets are Advantage plariS to encourage the cre­ federally approved drug discount cards age surrounding the recent changes to expected to see modest funding in­ ation and retention of PPO products in that provide savings of 15 percent or Medicare has focused on the addition creases, the Inland Empire could see those markets. more on the pnce of med1canons. Po­ of prescription drug coverage, a pro­ double-digit gains. tential sponsors of the cards mcludc vision long sought by seniors but one A Drug Benefit, At Long Last pharmacy benefit managers, wholesale that won't kick in until 2006, It's easy How will health plans use the Perhaps the most widely antici­ and retail pharmacies, insurers, to overlook other more immediate money? pated reform is the new prescription Medicare Advantage plans and part­ changes. Some will enhance drug coverage drug benefit. When Medicare was nerships among these organizations. when you•ve got the The following provides a run­ or roll back co-pays and premiums for passed. prescription drugs were nei­ down of major changes to one of Medicare members. All will increase ther as widely prescribed nor expen­ Changes to Medigap America's largest government pro­ payments to prov1ders to help stabtlize stve as they are today. Starting in When the voluntary prescription grams that could affect you and your their networks. Still others may 2006, Medtcare beneficiaries would drug benefit begins m 2006, there wi ll employees. choose to re-enter markets they exited pay an estimated average premturn of be corresponding changes to the Medi­ RIGHT DIRECTION. in recent years. All this should result $35 a month and an armual deductible gap program (also kno"n as Medicare Medicare+Choice Will C hange in greater health care options for sen­ of $250 for prescription drug coverage Supplement). After Jan. I, 2006. new and Gro" iors and, in fact, new plariS could be in (known as Part D). Beneficiaries sales of Medigap policies H, I and J In the past few years. health plans place as soon as th1s spring. would have to pay 25 percent of thetr which currently offer varying levels of have been reluctant to offer annual prescription drug costs that do prescription drug coverage - may no At Business Bank of California we can hel Medicare+Choice products m many PPOs Will Ex pand not exceed $2,250 and I 00 percent of longer provtde that benefit. If a markets because rem1burscmen~>; fi-om The legtslat1on will also establish costs between $2,250 and $5, I 00 Medtcare member has one of these the right loan for your business needs. the federal government have failed to new rcgtanal preferred provider or­ the so-called "donut hole." Mcdtcare polictes and chooses not to enroll m keep pace with the nsmg cost of care. ganizations (Pi'Oi) begmning in 2006. would then cover 95 percent of costs Part D, the member can maintain that In addition to changmg the name of The plans must serve one or more that exceed $5,100, with scaled-in same policy. However, tf they choose Member Medicare' Choice to "Medicare Ad­ Mcdtcare Advantage regions - tl1c de­ subsidies fo r low-income beneficiar­ to participate in Part D, their current FDIC vantage" starting in 2006, the new leg­ partment of Health and Human Ser­ tes. The btl! 's authors cnviswned that health plan must agree to provide them 1-800-BUSINESS $M "'\ BUSINESS @I ISlation earmarks $1.3 billion to health vices (D HHS) wt ll create between 10 pnvate compan1es wtll offer the ne" v.1th another Medigap policy that do..'S EQUAL plans to help shore up the system (an and 50 regions (California is expect­ drug benefit, but that remains to be not include drug coverage. www.businessbank.com HOUIINO +A BANK ~IFORNIA LENOIR average boost of 3.7 percent), along ed to be one stand-alone region). seen due to adverse selection issues. with a 1.5 percent reimbursement m­ Health plariS Wl ll be ti-'Ce to offer prod­ Two new Medigap plariS will also crease to physiciariS and hospitals (in­ ucts in all regions with no limits on Interim Drug Discount Card Subscribe Now! Call Today Inland Empire Business Journal (909) 989-4733 stead of a scheduled 4.5 percent de- the number offered per region, and a Until the prescnption drug bene- continued on page 38 BUSI,..ESS JOURNAL • PAGE 32 AP RIL 2004 HEALTH State Names IEHP the Healthy Families Community Provider Plan For the seventh year tn a r0\1.. the Significantly discount monthly premt­ Famtlles can apply by phone to JEHP. a l·:nox-J...eene licensed health State of California has chosen Inland ums as a financial mcentivc to poten­ IEHP's btllngual help line at 1-866- plan located m Sun Bernardino, is or­ Empire Health Plan. I EH P, to be the tial subscnbers. In real dollars, this 29-1-4347 (IEHP) TTY (909) 890- gmtized as a not-for-pmfit public Community PrO\'tdcr Plan m Rtver­ means famtlies can save up to $108 073 L agency The /Ef-JP service area in­ stdc and San Bernardino cowlties for per year for the same Healthy Fami­ "IEHP ts honored to be chosen cludes San Bernardino and Rh•erside the Healthy Families Program lies coverage and benefits wtth IEHP" agam by the State ofCallfomta to be counties and currentlr sen·es O\'er "The state select!- a_-; Its Cornmu­ The Healthy Families program is the Commumty Provider Plan for the 270,000 members 111 the following ntt} Provtder the plan that has done a state-administered comprehensive Healthy Famtlles." said Carl Mater. three programs :Hedicaid (called the best job of mcludmg those health plan that offers working fami­ chtefmarkettng officer. IEHP. "We are \fedi-Cal in Calijorllla). the Hea/tln providers who have tradtttonally cared lies tn the Inland Empire mcdtcal, workmg very hard to get the word out Families Program. and the Healtln for unmsured families," said Rtchard dental and vision coverage. Qualified to parents. grandparents, and other Kids Program It is located at 303 £. Bruno, chief executive officer. IEHP. famtllcs also recetve prescnptton drug caregtvcrs to take advantage of this lfmderbilt f111r, Suite 400, San "To encourage the preservation and benefits. 100 percent hospttal cover­ wonderful, low-cost, comprehensive Bernanlino, C ·I 92408. Tel (909) 890- growth of safety net and tradttional age and no cost Well Chtld vistts and health, nsion. and dental program for 2000 Fax (909) 890-2003 or visit providers. the state allows IEHP to 1mmumzattons. thetr chtldrcn." W\.'\'1\:/ehp.org. Murrieta and Temecula Residents Open UBuildlt's 1st So Cal Office

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EXECUTIVE NOTES

Kiner/GoodseU Advertising recently than four years. Since joining the Kin­ highly skilled in managing multiple Diego counties, mcluded acquisition, named Andrea Carter as semor ac­ er/Goodsell team, Carter has man­ accounts while mamtainmg the high­ development, and operations. Signif­ count executive for client services. aged comprehensive marketing and est level of service ... Jim Brooks icant transaction highlights included Responsible for all client work in­ advertising programs for the City of bnngs more than 20 years of pnnct­ the acqUisition of a six-building. 1.1 cludtng advertising, strategtc market­ La Quinta, Old Town La Quinta, Ht­ pal-based operating experience to his million- square-foot office complex m mg. planning, copywnting and special Desert Mcdtcal Center and Guy role as president of Empire Com­ Santa Monica ... Windermere Real events, Carter has been a driving Evans, Inc. Carter is dedicated to mercial Real Estate, L.P. As such, Estate is pleased to armounce the ad­ force with Kiner/Goodsell for more prov1ding excellent client care and IS Brooks bnngs his experience m com­ dition of sales associate Bill Yates to mereta! real estate development, ac­ tts Rancho Mirage office. Yates has quisitions and operations, with a focus 25 years expenence m the real estate on maximizing cash flow and creating industry including chainnaniCEO of value. Prior to joinmg Empire, Imperial Thrift & Loan Association, Brooks spent three years as semor dt­ dtvisional executive of AVCO Finan­ rector at Tishman Speyer Properties cial, USA, and president of AVCO where he established and managed the Japan. He was also a real estate mar­ Southern California office. His re­ keting consultant for Ford Motor Fi­ sponsibilities in the regton, which cov­ nancial Group & Associate Finan­ ered Los Angeles, Orange, and San cial Corporation. BUSINESS JOURNAL • PAGE 34 APRIL~ APRIL 2004 COMMERCIAL REAL ESTATE DESERT BUSINESS .JOURNAL - Demand for Inpatient Hospital Care Continues to Increase SUPPLEMENT Desert Regional Medical Center Completes $2.5 Million Expansion Project Due to mcreased demand for Truman L. Gates. ch1ef executive of­ Desert Regional Medical Center. " largest hospttal system. Founded m more hospttal beds throughout the ficer at Desert RegiOnal Medical We have worked very hard over the 1951, Desert Regional ts a 403-bed Inland Empire Noted as Fastest-growing valley, Desert Reg10nal Medtcal Cen­ Center. "Si nce 2000, we've charted years to enhance our efficiency in acute care facility located to Palm ter, the largest hospital servmg the an 18 percent increase in demand for treatmg patients, and wtth the addt­ Spnngs at I 150 N. lndtan Canyon Industrial Submarket in the Country Coachella valley, has announced that medical/surgical beds." tion of tltc beds we will be bener able Road. The center's Rtchards Emer­ it has completed a $2.5 million ex­ Hospital officials said that con­ to provide patients wtth the best care gency/ Trauma Services IS the by Etter \lcJHI/zams. Semor lice Pres­ Moreno Valley and Perris offer large, land m Southern Caltfornta, the enti­ addition. ProLogts ts under construc­ pansion project. tinued hospital expansion is neces­ possible." Coachella Valley's only dcstgnated ident. Colliers Seeley lmernational big box development sttes at very at­ tlement process is becommg mcreas­ tion on an 882,230-square-foot cross­ The expansion project, whtch sary to ensure that patients are not During the last several years, the trauma center servicing more than tractive sale pnces, whereas large sites IOgly dtfficult as land becomes dock specula!Jve distnbutton center. took six months to complete. m­ turned away. 'The reality tS that hospttal has operated at or ncar ca­ 800 miles to the Arizona boarder. The Inland EmpJre continues to 10 the Ontano market have become scarcer. In the late 1980s through the The other major development coming volved the construction of an addt­ sometimes the valley has too few pacity for its medtcal and surgical Desert Regional Medical Center IS stand out as the fastest-growing in­ very few and extremely expens1ve. present day. there has been a Signifi­ to the market ts the Sierra Busmess tional 32 beds. The additional beds hospnal beds, and pattents must be beds. "These new hospital beds arc fully accredtted by the Joint Com­ dustrial submarket m the country due Dtstributors, warehousers and lo­ cant "land rush" m the Inland Emptre Park m Fontana, a +/-195 acre master­ bnng the hospttal's total number of diverted. We invested the capttal to a very welcomed addttton to the en­ mission on the Accreditation of to 'ast supplies of developable land, gistics finns continue to consolidate West marketplace, dunng which time planned business park developed by beds to 403. The newly expanded ensure that this does not happen," tire valley health care envuonment Healthcare Organizations, the na­ medical/surgiCal umt ts located on the gro"th of tmpon mto the pons of the~r operations mto large, state-of­ developers' but!d-out totaled more Lennar Partners, which will have said Gates. and should go a long way to tmprov­ tion 's oldest and largest hospttal ac­ Los Angeles and Long Beach, and its the-art facilities m the Inland Emptre. than 150 million square feet of mdus­ bUildings rangmg from approximate­ the ground floor of the hospital. "We are very pleased wtth the mg access to high quality health care creditation agency. To learn more centralized location m Southern Cali­ A recent example is Mattei, Inc. trial product. The Inland Empire West ly 97,000 square feet to 1.4 mtllton "It was important that we added hospital's expansion of 32 beds to the service,'' said Gates. about these and other services at fornia. At a current size of more than movmg to Alliance, California, was one of the only markets m the square feet. hospital beds to meet the growmg de­ medical/surgical unit," satd David Desert Regional Medical Center Desert Regional Medical Center, vis­ 200 million square feet, the Inland where they consolidated three ware­ country, which contmued to have pos­ Over the past 20 years a majority mand for inpatient services," said Conston, M.D., chief of staff at ts part ofTener California, the state's It www.desertn1edctr.com. Emptre West (Ontario, Rancho Cuca­ houses out of the Chino market into itive job growth as well as posittve of the development has taken place in monga, Fontana, Mtra Lama and Chi­ a 1.25-million-square-foot, state-of­ building absotption through the real the Ontario Airport area/Inland Em­ no) mdustrial market already repre­ the-art dtstnbutton center 10 San estate recession of the mid 1990s. pire West. Much of that development Economic Forecast Conference Speakers Share Projections on the sents 17 percent of the total mdustrial Bernardino. Additionally, The Spans Today, there are only approxi­ has been on a speculattve basis with Inland Empire Economy space in the Los Angeles Basin, ac­ Authority leased a 616,000-square­ mately I ,500 acres of industnal-zoned developers and institutional 10vestors cordmg to Colliers Seeley Interna­ foot speculative mdustnal building at land available in the Inland Emptre taking huge risks on large vacant dts­ continued from page I 7 in a recovery mode and worktng with what S ne-..v" Kreeger is a specialist in rate of 15 percent. We need more me­ tional's 4th Quaner 2003 Industrial the Kaiser Commerce Center in West marketplace, which mclude the tribution centers. Over the past six to Ontario International Airport to get providing unique programs for medi­ diation and more focus on fraud," he Market Report. Over the past six Fontana for approximately 28 cents cities of Ontario, Rancho Cucamon­ eight years those risks have paid off as make our livmg so other people's people into the state. It is a huge op­ um- to-large businesses for thetr In­ satd, and higher fmes. What we can years, the marketplace has grown per square foot, per month, triple net, ga, Fontana, Mtra Lorna and Chino. companies from all over Southern dreams can come true and it's a won­ portunity. We (locals) should get out surance and risk management needs. do, he recommended, ts I. for em­ more than 80 million square feet of built by Catellus Development. Based on the current level of con­ California have consolidated thetr derful thing to do. Two weeks 'down­ ourselves' AJI together, we should be­ He was appointed by former Supervt­ ployers to pay more attentiOn to nsk warehouse, representing more than In Ontario, Toto USA leased a struction activity, this is approximate­ warehousing needs mto the time' to recharge and reconnect wtth come ambassadors - nattonally and sor Fred Aguiar to serve on the Gen­ management/safety issues - how to 4,000 acres of land development. 405,900-square-foot freestanding in­ ly only a three-year supply of land. Ontario/Inland Empire West market­ family makes this an extremely re­ internationally. And, it is so tmportant eral Plan Advisory Committee for San treat employees; 2. broker selection vs. In addition, the Inland Empire is dustrial building at the Ontario Pa­ The increase in population as well place. From this location many of warding industry. Following 9/11, to get the word out that Big Bear Lake Bernardino County. Kreeger addressed bidding- hire a broker and be careful home to Southern California's pre­ cific Distribution Center in Ontario as low interest rates m the Inland Em­ these companies are receiving product tourism took the biggest hit," Wolcott did not bum down! The fires did not the first point in his presentation as to your choice. Also, good advice, mier big box market. Approximately for approximately 30 cents per pire has attracted large owner-users from the port and distributing it remembered. "It was hard to get peo­ come into tlte valley, and unfortunate­ where are we going?- with the advice be prepared regarding your financial three quarters of the area's total com­ square foot, per month, triple net. over the past two to four years, push­ throughout the II western states as ple out of their houses a nesting re­ ly, that perception is out there. to: I. Tackle the permanent disability infom1ation and records, and don't mercial real estate product is com­ Some of the area's notable purchases ing land prices up to levels never seen well as throughout Southern and sult after all that tragedy. In addition, Mike Kreeger is a vice president issue; opining that the current sched­ trust the numbers - regarding the re­ prised of big box, single-user indus­ include AEW Management acquiring before in the region. Recent land Northern California. the energy crisis to 200 I prompted at Dodge, Warren & Peters Insurance ule ts too complicated and expensive ported decrease in base rates; carriers trial/distribution buildings of I 00,000 a 271 ,435-squarc-foot industrial sales for large sites in the Inland Em­ Due to the growth, it is mevttable people to stay closer to home. In Services who works out of the Ontario to administer; 2. The posstbility of 24- are pulhng back credits that are no square feet and larger. The majority building at Opus South Chmo m Chi­ pire West marketplace are between that the Inland Empire East will re­ 2002, a slow rod to recovery began; it office that serves the Inland Emptte. hour care; 3. Tying up loopholes in the longer offered, and rates probably will of this product was built during the no for approximately $10.9 million, $6-$8 per square foot. cetve much of the new growth as seen was a small uphtll climb. Then, 2003 Kreeger ably completed the rostrum of system, and 4. Address the littgation have mcreased. Look into group fi­ past 20 years, making the Inland Em­ and Alere Property Group, LLC ac­ Some of the most signtficant re­ by the moves to Redlands/San brought more challenges to the mdus­ speakers at the conference wtth his rate in "the state of California at 30 nanctals and be sure to have mod-year pire a relatiVely young and extremely quinng a 268,000-square-foot indus­ cent industrial developments m the In­ Bernardino such as Kohl's, Hershey's, try, wtth SARS and a war. We arc still dissertation on Workers' comp percent, in contraSt with the national or quarter-year updates. successful industrial market. Some of trial facility in Fontana for approxi­ land Empire, that are still available, in­ Beckton Dickenson, and Mattei, or to the area's leadmg big box tenants in­ mately $9.8 million. clude Kaiser Gateway in Fontana, a the Moreno Valley/Perris area such as clude Wai-Mart Stores, Dayton Hud­ Another development trend that 600,080-square-foot cross-dock facil­ Ross Stores, Lowe's and Walgreen's. son and Exel Logistics. continues is an increased demand for ity, developed by Catellus Develop­ The land rush, wluch took place in the Big box developers such as In­ cross-dock or flow-through distribu­ ment for CBRE Investors, and Airport Inland Empire West, is now in full dustrial Developments International tion facilities. Users prefer the flexi­ Mission Business Park in Ontario, an force in the Inland Empire East. At (IDI), Hillwood Development and bility and efficiency that cross-dock fa­ 857,000-square-foot cross-dock facil­ some point those markets will also Western Realco are moving to the cilities provide with more dock space, ity, developed by Western Realco and have growth pressure and many re­ Eastern Inland Empire regiOn as large as well as an increased number of owned by CBRE Investors. Two ma­ quirements will be pu hed out as far land sites are becoming scarce in the parking spaces for trailers. Most of the jor industrial parks in the Inland Em­ as Hesperia and Victorville where Ontario area, a more mature market new cross-dock facilities range in size pire which will provide supply for the land is plentiful. Companies that have that is home to the Ontario Interna­ from 550,000 square feet to approxi­ coming three years include ProLogis' already made this move include Mars. ~ ,. tional Airport and national companies mately 900,000 square feet with build­ ~/-135 _,.,.,. .,._ 1-210 Business Park, a acre Goodyear and ConAgra...... "'"""'---., ing depth of 500 to 700 square feet. -~.-~._... c.ll .... s.ta UMp. such as Johnson & Johnson, Kellogg's master-planned industrial park, where (1AJ U5-J44• and Skechers. Cities like San Though the Inland Empire still Black & Decker recently executed a ...... _ ...... Bernardino, Redlands, Riverside, has the largest supply of developable 543,400-square-foot build-to-suit. In ---tl'~-. A PRIL 2004 BUSINESS JOURNAL • PAGE 36 APRIL 2004 BUSINESS JOURNAL • PAGE 37

EMPLOYER'S PAGE At Deadline: Interstate 10 Truck-climbing Lane on Schedule continuedjiYJm page I dcpcndmg upon good weather. dmate Janitorial, landscape and secu­ settlmg of the Amencan West. Because Everyone Looks Good on Paper... nty semces. The contract will nm un- VisionQuest youth and staff are thiS 3.5-nllle eastbound lane started m Plans Advance 111 June 30, 2005. well known for therr re-enactments of Firm Reveals "Top 10 Resume Lies" early November and IS expected 10 Buffalo sold1cr life and events. Jones conclude th1s fall for SANBAG's died at the age of79, JUSt three week> degree, listed false employers, or Increasing competitlon for a I. Incorrect Dates of Former Em­ I 0. Unexpl amed Gaps Between Jobs New Youth after attendmg the groundbreaking for identified jobs that didn't exist. shrinking pool of jobs leads many JOb ployment "The need to research and con­ Proj ect Ove rvie'\ Move to Santa the fac1l1ty m December 2000. He was applicants to "become creative" and fi rm a potential employee's back­ SAN BAG " addmg a new lane Center Opens a member of the V•s•onQues~ Lodge­ Thuty fo ur percent of all applica­ Fe Depot fudge mfom1atton when posting their 2 Rllse and'or Inflated Salary Hisrory ground has never been greater or for trucks on eastbound lnterstale 10, makers board of directors. tion fo rms contam outtight lies resumes, repons Jason Moms, presi­ more important, but It 's more tempt­ from Ford Street 111 Redlands to Ll\e in Hesperia Tenant impro\'emcnl"i to the San­ The 144-bed facility will provide dent of Background Information Ser­ 3. Inaccurate Former Posrtions orTttles ing these days to hrre the first person about expenence, education, and Oak Canyon Road 111 Yuca1pa. ThiS ta Fe Depot are underway, the final A grand opcnmg ceremony \\as a place where youth referred by San vices and operator of employee­ who seems capable of doing the JOb," ab11ity to perform essential fun c­ srretch of freeway mcludes a four per­ steps of the reconslruction of thiS his­ recently held to celebrate the ne"IY Bernardmo County Juvenile Court screen.com. "This fact-stretching ex­ 4. Exaggerated or False Listmg of says Morris, who notes that addition­ tions on the JOb. cent uphill grade, which slows trucks tone San Bernardino structure. SAN­ constructed Fred D. Jones Youth Cen­ can be assessed and treated. The cen­ ercise is harmless when it comes to Responsibilities at a Former Job al facts uncovered dunng routine and other heavy vehicles, causing de­ BAG likely w 1ll begin occupymg the ter located al 16955 Lemon St m ter wa~ developed m response to a re· forgetting what month you rrught have searches by both hi s firm, and others Eleven percent of job applicants lays to traffic movement lhrough the second floor of the bulldmg m May, Hesperia. quest for proposals approved by the left a job, but becomes detrimental 5. False Reason(s) for Leaving Job withm the industry, include: misrepresented why they left a area A separate lane Will help Im­ once wiring for telephones and com­ The youth residential assessment county's board of supen·isors and IS­ when that JOb, m fact, never existed in former employer. prove traffic flow, especially dunng puter nem·orks is complete. and treatment center is the result of an sued by the probatton departmenl The the ftrst place," quips Morris. 6. False EducatlOn Level (G PA) or Fifty SIX percent of resumes re­ afternoon peak commute hours. Furniture has been ordered, and agreement between the county of San I 0-ycar private-pros·1dcr contract rep­ The Cleveland-based ftm1 ts re­ Inaccurate Graduation Information VICWCd contam false or mis­ Background Information Services, Inc. The project also w1ll feature an plans are being made with San Bcrnardmo and YISionQuest Lodge­ resents one component of a "Suffi­ sponsible for examinmg tens of thou­ leading data. is one ofth e country s leading compa­ awuhary lane to be bwlt between Ford Bernardino County staff to move cx­ makers of California, a youth sen ic­ ciency Plan" approved by the board of sands of each to weed out 7. False lnformat10n Pertammg to nies in providing pre-emp loyment resumes year Street and Yuca1pa Boulevard to case istmg furniture from SANBAG's es organization w1th 30 years of expe­ supervisors and the Callforn1a State potential con-artists and others who Special Licenses/Certificatio n It costs an employer $1 5,000 screening and background checks to mcrgmg onto the freeway, plus sound North Arrowhead offices to the new rience. The 655,000-square-foot facil­ Department ofCorrecuons. could harm a potential employer With Acquired when h1nng the "wrong" person businesses nationwide. The company walls and retammg walls. Older free­ building. Ity includes SIX buildmgs on 15 acres The program is expected to bring the moniker "Because Everyone Looks for a low-level position. That assists businesses and organizations way pavement will be replaced as part The board of d~rcctors also ap­ and cost about $5 n11llion. an estimated 200 new jobs to the High Good on Paper," Background Infor­ 8. Non-Existent Awards and/or number increases greatly when nationa l~v in reaching recruitmem, re· of the prOJect. proved hmng CityCom Real Estate The center 1s named m honor of Desert region The San Bernardmo mation Seni ces, Inc. assembled a Recognitions the pos1tion fill ed IS for an exec­ tention, safoty and financial goals. For has SANBAG h~red Brutico Con­ Services as the property and facility Fredenck Douglas Jones, a member of County Jobs and Employment Ser­ utive level position. additional infomwtion, visit employ­ list of the ''Top Ten Resume Lies." struction & Engmeering, a Fontana­ manager for the Santa Fe Depot. City­ an all Afrtcan-American army unit dur­ vices Department is assisting w1th the ee

San Bernardmo C hurch of God Capital Commercial. The va lue of port Tool, a maker of a variety of tion 's premier commercial real estate Employer Reserved Right to Amend Christian Center has purchased a the transacti On was $995,000 ...Janez tools, has pa1d $ 1.2 m1llion to acqUire investment fi rms. has completed the 26.000-sq.-ft. chu rch on 2.0 acres of Investments LLC, an affiliate of San a 14,860-sq.-ft. mdustrial fac il uy m sale of Canyon Springs Develop­ by CarlaN. Barley, Esq. related cla1ms. But UHC's arbitra­ the employer of unfettered discretion tration, however, still offers business­ land at 1672 and 6848 Palm Avenue D1 cgo-based Janez Properties, an­ Norco, for relocati on from Orange ment, 86 acres of land in Rivers1de. to tiOn plan stated that UHC had the to alter an arbttration agreement ren­ es the ability to keep thw employ­ in Highland from Day Harvest Min­ nounced that it has acqUi red a County, announced GVA DAU'\t's Transcan-Riverside LLC fo r $25.2 In an attempt to reduce the cost sole right to alter. amend, modify or ders it unenforceable. ment litigation out of the hands of istries Ne" Life Fello"ship fo r a 138,500-sq.-ft. mult1-tenant office Anahe1m office. Chris Migliori, n11lhon . The land is located on the of litigation and avoid the uncertain­ revoke the policy, with or without In Hooters of America, Inc. v. unpredictable juries and out of the cons1derati on of $ 1.500.000. Bill park m R1 vcrside, for $ 10.9 million. SIOR, executive v1ce pres1dent for Southwest comer of Interstate 2 15 and Lowder and Da"n Lo\1 der of NAI or $79 per square foot, m a JOint ven­ GVA DAUM. repons that Newport the 60 freeway. Barbara Kreis and ty of Jury awards, many businesses notice to Mr. Cheek. Despite the Phillips, the court held that arbitration public spotlight through confiden­ Capital Commercial represented ture with an und1 sclosed financial Tool scheduled occupancy m March Tony Gild of Sperry Van Ness m reqUire that employees wave the1r fact that Mr. Cheek signed an affir­ provisions that reserve lopsided rights tiality provisions. Businesses may both parties ... Dwyer-Curlctt & Co. partner. The property wi ll benefit of its new headquarters located on an San Diego represented the seller. The rights to litigate employment disputes mation that he had read, understood in favor of the employer are "illuso­ still customize their arbitratiOn plans has arranged $6. 100 .000 in acqUisi­ fro m $900,000 m planned capitallffl­ acre of land at 2000 5 St., Norco Rouse Company, one of the top re­ and agree to binding arbitration. Pri­ and agreed to the terms of arbitra­ ry" and unenforceable. Hooters had to incorporate certain advantageous tion fi mmcmg tl1r0ugh Berkshire Life provements. mcluding replacement of Migliori represented MTA of trul RE!Ts m the county. GeorgeAn:e tion agreement, the Maryland Court reserved certam procedural advan­ procedural mechanisms (borrowed or to adopting this policy, however, Insurance Company for a Class "A" existmg roofs and HVAC uml<. exte­ Louis1ana. the seller. Bill Livesay and Jr. of Sperry Van Ness/Centers Dy­ businesses need to ensure that their of Appeals held that the agreement tages - the right to pick the arbitrator, from litigation) to derail frivolous office building located in Riverside. ri or improvements and landscapmg \\-alter Frome of Trammell Cro" namic Brokerage Inc. represented arbitration policies are equally bind­ was unenforceable. and the right to alter the plan w1th or claims, but must ensure that employ­ Randall A. MacDougall, v1ce presi­ upgrades ... David Davidson repre­ Company represented the buy­ the buyer, Traoscan-Riverside LLC ing on themselves and their employ­ The court held that because without nonce. The decision, like the ees have the same procedural rights. dent, and Rowin F. Jacobs, vice pres- sented by Tcresia Knight of NAI ers .. Sperry Van Ness, one of the na- ees, and do not run afoul of the recent UHC reserved the right to alter the Maryland Court of Appeals decision, Going forward, businesses should •dent , m Dwyer-Curlett's Orange Capital Commercial. has purchased Court of Appeals deciswn in Cheek agreement, without notice to its em­ held, among other things, that reser­ have their arbitration plans reviewed County reg1onal offi ce, arranged th e an II ,070-sq.-ft. industtial bUlldmg at v. United HealthCare of the Mid-At­ ployees, UHC was not truly bound by vation of the right to unilaterally to ensure that they meet the require­ fmancmg for the borrower. The prop­ 841 5 Sultana m Fontana from Angelo BOOK OF LISTS lannc, Inc. the parties' mutual prom1se to arbi­ change the terms of the arbitration ments of well-established state and erty consists of a fiv e-story, Class "A" Peykoff, trustee, for a consideraMn of Get a jump on your competition by securing your Ronny Cheek was offered and trate. As such, the promise was one­ agreement was overly one-sided and federal case law. office building s1tuated on 2.04 acres $868,000. The buyer 1s relocating his space in Inland Empire's premier reference tool accepted a position as a senior sales sided (the employees obviously could therefore unenforceable. with a net rentable area of 57,135 electrical busmess from Ontario into the freestanding CTU mdustrial build­ TODAY. executive with United Health Care not alter or amend the agreement) The bottom line for busmesses Carla N Bailey is an auorney in the square feet. .. David Miller, repre­ sented by Teresia Knight of NAI mg that is s1tuated on 1.12 fenced and (UHC). In accepting the position, and unenforceable. In ruling that that want to limit lit•gation costs Employmellf & Labor Group ofthe na­ Sponsorship Packages ... $5,650 Capital Commercial. has sold a gated acres. The property has good Mr. Cheek waved his right to litigate UCH's agreement was unenforceable, through arbitration is that the arbitra­ tional law firm Ober!Kaler, Attorneys Full Page ... $3,050- Half Page ... $2,250 22,500-sq.-ft. mdusttial bUlldmg at ingress and egress and offers ea'y ac­ any employment disputes, opting in­ Maryland joined a minority of jlfris­ tion plan cannot be unduly advanta­ at Law. She is based in the firms Bal­ For details, contact your account manager I 0904 Beech in Fontana to Beech Av­ cess to the I 0 and 15 freeways. The stead for binding, ftnal and exhaus­ dictions (including Arkansas and Ari­ geous to the employer; the promises timore office and can be reached at at (909) 989-4733 enue Investors, LLC who was repre­ seller was represented by Joshua tive arbitration of his employment zona) which hold that reservation by must be binding to both sides. Arbi- 410-347-7680 or [email protected] sented by John Boyer also of NAI Bon"eU of CB Richard Ellis ... New- Inland I mpirl' Bu,inl'" .Journal NAL • PAGE 38 APRIL 2004 APRIL 2004 BUS INESS JOURNAL • PAGE 39 Making Sense of Changes to Medicare . Nearby Resorts & Vacation Spots care msurancc. The limits are $2,250 Private Sector Competition cominued jmm page 31 Savings Accounts That 1\love Ranked By Number of Rooms for mdividuals and $4,500 for fanuhes. Perhaps the most controversial as­ With You Resort pect of the Med1care Modernizal!on #of Room-; R:tlc Range O"ner Amcnltie<> General \lan<, \car Built lleadquarter. Phone City/State/Zip Act is the prOVISIOn to create compe. #of Fmp!O)t't."'i I .a\t Renovated Fax of the hospital fee; and phySician sen­ Med1carc leg~slation that affects bus1- the new HSAs and traditional medical t>Mail \ddrn... ICC> savmgs accounts (MSAs) is that the t1t10n between traditional fcc-for-serv­ m Parts A and B of the program ness is the extension of health savings J'oy,n & Countn Resort Hotel 1.00() SII0-150 Atl.!sHotch 2.7 Hok~ Golf, Tcnms &. ra,hwn Valley M.l.ll adJa<.:cnt. Duke~bt:k 500 lh1tcl Cude ·No. and I00 percent of hospital coinsurance, accounts (HSAs). Under the leglsla- money w1ll be portable and can be ICe Mcd1carc and pnvate health plans. I. 10 1953 San Dtc.go. ('A Salon & Day S[Xt. 4 ~lis. Spa lx SO Twtley Stauon i619)291-7lll S.m Otego. C-\ YJ 108 7SO :moo on ?ropcrt'r. 5 Restaurant )0 Propo..-r1y l6l9J 291-3584 and cap out-of-pocket costs at 54.000. tion, pre-retirement age workers \\ ith earned forward tO the foliO\> ing year. tartmg m 20 I 0. a pilot program atJa.,reste pnmcnct com Plan L cove" 75 percent of cost high-deducoblc health insurance will Many health plans, mcluding Blue would test competitiOn between fee­ Marriott'!. Ot.-..crt Spring-; Rt..~ort & Sp01 8R4 'S175-470 ;\1amoll lnternauon,tl. Inc -'6 Holes Golf (Spec.: La! Pa..:k.age). Tim SuJiivan Shield, will likely offer products that for-service Medicare and pri\·ate 2. 74855 Countr) Club Dr Sl 191P \\';lshmgton. D< 20 Tenms Courts, 5 Pooh. Spa. (760) -~41-2211 shanng m Pans A and B and I00 per­ be able to open a tax-free HSA in Palm IX'cn. C \ 92260 1.500 I '>'II II food/Beverage Outleh, Shoppmg Coi\IORad, Spa. lO Pools, Johnn) So a $2,000 out-

service Medicare m1ght have to pay 5 .\ri7ona Biltmort Re\ort & Spa 734 S170-1.710 KSl Rc ...·rc.Jtton Corp 16 Holes Golf (Spectal Pad• .agesl. Oa,id Feder percent more m premllmlS a year, with 4. 2400 E MtWlUO 82 1929 La Qumta, CA 7 Tcnm~ Courts. 8 Pool-;, Spa. c800J 950-0086 Phocmx.AZS5016 1.000+ t'l% 5 Restaurants. W;lta Shde (6()2) 3Xl-7fl..46 safuguards to exempt the oldest and 10\\­ The Phoenician 5!jf $185·1.725 Starnood Hotd~ & Rc:sons 27 Ht1ks (ioll (2 Spcct.tl Pao.:k.ages). John Ueler .,1-IJlCome beneficiancs. W1th the dead­ 5. 6000 E. \amclha(;k Rd 73 1988 New York 12 Tennis Courts (Spcl:tal P.t..:bgcl. 9 Pool~. C4RO) ~41-8200 Ne1N&Talk 590 KTIE Scott ..dale, AZ 85251 l.7£Xl Spa (3 Pa~kagcsl. Children' Program !4X0J 947 ..... 311 lme for implementation far olf and many thephocmcaan ..:om details left to be worked out, the possibil­ Helping Inland Empire Businesses Grow Hyatt Regency Scottsdnle 493 $165-385 Gamey Dn\'e A'!>'>lX:tates 27 Holci Golf. 8 Tcnnt'i Courts. Bt>ach. BiU Eider-Orle) (\-',P.) ity exists that tl1is part of the legislation 6. 7500 l:. Doublctree Ranch Rd 25 19KO Chlo.:.lgo.IL Pool. Spa. H(1p1 Lcanung Center. Son1Aat Spa. c480) 991·33SR ScouMI.Lie. AZ 85258 700 Ongomg Coflcc Bar. Waterfall Juu;c Bar {480) 483-5513 will be re-worked before it takes elfect Rh-icra Rt>sort & Raquet Club 475 $99-l.:'iOO So. Cal. C'arpc::ntL"I''i 9 Tenm-; Court!';, Jim \tanion 7. 1600 N lndtan Can\ on Rd JS 19S9 Pen,tonTru\t 2 Pool<.. 2 Spas, Puttmg Cour~. Volleyball, 17601 \27-8311 Palm Spong... C.\ 912.62 350 1'1'19 Lo~ Angeles. ('A Rc..,taurant. Room SerVIce: {760) 327-4323 Lisa Rubino, rhe senior \'ice president rivtcra~psn\·,.;:om and chief executive. Individual and San Diego Paradise Point Resort & Spa 462 'SI95-425 ;./oble Hou-.c Rewm 18-Holc Puttmg Couf'\e, 6 Tenm., Courts. Geoff Young Government Business Unit, for Blue 8. 1404 \\' Vacatton Rd 103 1962 Ktrk.land, WA Beach. 6 Pooh. Spa. FtLness Center, {858) 274-4630 San D1ego. CA 92109 560 21X)O Volleyball, Manna. Btcydc. Rentals (858) 581~5929 Shield ofCalijomia. Palrnas Resort & Spa 450 $89-310 Mamou Hotci. FuU~Sc.rvtce (760) 56S-2727 Mornings Rancho Mirage. CA 92270 550 t998 European Spa !760) 568-5M5 and Family Plan (IFP) offerings. For rlpbu,@eanhhnk net 6 - 9 more if!{omwtion, \·isit the company S Wyndham Palm Spring\ Hotel 410 $89-108 American Property Mgmnt Spa. Pool. Restaurant. Onofre Galle~os Web site at '"''""'-''ilfepath.com tO. 888 Tahquitl. Canyon Way I S4 1987 La Ho}a.CA Pool Bar. K.Iddtc: Pool w/Water Features. {760) 322-6000 Dennis Prager Palm Spnng'). CA 92.2.62 250 1996 Pumng Green (760) 322·5351 Doublt'lrce Paradise \'alley Re\Or1 J75 $69-125 Golf Packages Avatlable. 2 Outdoor Tenm~ Coun~. Don Bomer 9 a m - Noon II. 5-101 N_ Scott-.dale Rd 12 19~ 2 Pool!., Hcahh Club & Spa. 4480) 947-5-WCI S..:othdale. :a !-15250 400 1998 f\,;car hne Shop-. C480)946-1'\N Nine New douhlctn..-c:hotd~ com Hyatt Grand Champions ReMlrt 33R $14'i-1,020 Grand Champ1on,, LLC 36 Hob Goll. 12 Tenm<. Courts. Hendrick Suntos 12. 44·600 Jnd1nn Wells. Ln 338 1986 lndtanWells.CA 20 Pnvate V!IJa~ (760) 3-41-1000 Hugh Hewitt Employment lndtan Wells. C \ 92210 400+ 1998 060) 568-2236

Afternoons Radi-;o;.on R~ort & Spa Scotl«<;Ort 285 $S9-270 \1cmtan Hotels & Resort~ 27 Holes Gott !Spec tal Package), Thomas Ruh!. 14. 67·967 Vt'>ta Chtno l:'i 198S wa,htngton. DC 10 Tenm-. Court~ !Special Package I 1760) ~22· 7000 C'athedr.tl Ctty. CA 922.~4 200 1'198 18,(Xl0 Sq Ft Mc:eung Space 1760) .\22-6853 The Savage Nation Employers dora1palm,pnng-..c(lm Ramada Resort Inn & Conf. Ctr. 2.55 'S49~129 Kl \\..:st LLC' Po,,!. 2 Spas. Massag:c Fa..:illttcs &err..ISC Room Hell'n Kim continuedfmm page 23 IS. 1800 E Palm C.tn)Oll Dr 14 1970 Or~gon Saunas 2 Rc!r.t.turants, Gtlt Shop. ~1tnt Rcfngcratuf"'o (7NJ) \23 till with Michael Savage Palm Spong.;, ( \ 9220-l 80 1'>'15 C'ollec M;lkcr.... Hau 0f)~r-.. lron'i/Bo.ud~ n(l{}J 322 1075 psr.rn1.ldaC aol c·lm 5 pm- 8 pm Third-Part) Harassment The Rii1-Carlton Rancho Miruf!c 2--10 Se.I,Onal 18 Local (\,ur.;c~ A\J.tlablc tSrcc••LI Pa..:kagc), Stephl'n Bello Protection (AB 76) 16. 68-900 Frank S.natra Dr 21 \9~8 10 Tennt' Court,, Pool. Spa. Fmc Dtmng (7h0) \2.1-X28l Ran..:ho Mimge CA 92270 500 t'l98 Fitness Center. lounge Enlt.·rt:unmcnt 760) 321-6928 Although employer,; have been Sp~ R~urt Ca'13 Refngcrator 760) 325 3].44 visors or other employees. AB 76 ex­ Miramnnte Rc'l8 \hi waukee. \\I 2 Poosl. Spa (760) '41-2200 tends that responsibility to outside lndtan Welh. CA 92210 32.5 !760) SbR-05--11 9 - Midnight third parties. If the employer knows, Lakt.>Arronhcud Re-;ort !Ti $79-259 NIA ., Teruus Court~. Pnv;llc Bc h.:h on L.alc \\a' ne A. Au~lin 19. 279!W. Hwy IR9 4 19S3 Pool. 2 Spa-; Collee . talers. t_909) 336-151 or should have known, of any ha­ Lake :\rrowhead. CA 9235~ 98 t'>'l6 On-Command Mo\te-.. Mmt Baf'( 1909) ,,16-1378 rassment and fails to take immediate \3.k-s@larewn com action. the company 1s vulnerable to Palm Sp~ 1\-larquis Resort t61 Sea,nna1 Palm Spnngs Marqua, ln..: Heated Pool. htne s F.tuhtJcs. In-Room Mln te' Gmtien Kruc1ek 20. 150 S. lndtan Canyon Dr. 6 1985 Palm Spring

The Boulders Resort 160C3\IIttas onl)·) Patnot Aml!'ri..:an Hos.pttaht) (Spcctal Package). Pool. Spa. 5 Re,o;;t.aurnnts, (--IXO) 488-9009 Discrimination (AB I 96) Carefree. AZ 85377 678 19M5 PhocOIJ:, AZJDaUas, TX Otscrt Tour.. Museum {4XOJ48S-4!1S Extends the Fair Employment Indian Wells Resort H otel !55 Stl9·389 L.RK We\t 27 Hole~ Golf (Spenal Package). 2 Tennis Courts Brad Weimer 22. 76-661 Hwy. Ill 29 1987 Ind1nn Wells. t'A (Complementary), Pool. Spa. Fitness ('emer, (760) 345-1>166 Call Michael Reichert at 909-885-6555 ext.101 and Housing Act's prohibtllon agamst lndtan Wells. CA 92210 100 2000 Cont Breakfast. Country Club Pnvtlege~ (760) 772-50!-!] l>t,un.lj,...,. .. ,.,.,. .. ,,' ,, .. ' p, ,,, ,.,.,,/ •. ,. /1, sex discrimination and harassment to ':D~n ~;.'j;';' ::~ /:,.~;~.'~',, •~~~,"'' ·;,;~ '!' /r IPO-"I ,, T 9 9: NaN""(,...,· C\ •;, 'Y ·• ·• /(, The Book of Lists a\ailahk on Disk. Call 909-9!19--PJJ or l>cmnload :\o\\ from \\\\\\.-lopList.,·om continued on page 43 APRIL 2004 \PRIL 2004 BUSI'

TH WOMEN BUSINESS EXPO I MAY 7 2004 Set! Page 5 For more lnf(>rmation. including Regisrraticm St•t! Page 5 For more b~formc.uion, indudin~ Regi.Hrc.Jtton KEYNOTE SPEAKERS SESSION SPEAKERS Stephanie Lynne Cox To Be St1ht11on Pam b a IDJ11.~ t.~l Ullth-.dl-klk1\'>11 jilklll Endurance swimmer n.·n:ltr cmd codd/111~ compan_1 that helps emo"/"!,.'111}! cu.J.~tnto.!'. ukh.mn t'XfJt.'11. dt.•wlopmgdlnanUl.·lc.ud• Edwards hlsmt!\.\01 ,.,t'lll.: f1Uill/(lf71r uln.1.~ mto IU~t<.Juu.IN Announced wul erslup uru.l 501er mwwg~nk·rrt. h11~h t"1JJt'1Xl prt'SII!tlfll Dnort:e & \Ioney. /{chro \" h.u lo;;...•mwulmdudo:.\ lloll1 wtd m/1-up-vuur-sJ...'t'\t.:'> pm]c.'U m.,JJJtA,"t'nldll m rht: Co-Commentator Hht•Jt' .1/r.e It' namwl Dt:u.\iom Dunng Dn-mtt' 'and \'('"M York You will not /8 Y'-'111" \Hth hH1r.mt• 500 compamn H'/1 1/Jo"IJIII'\\'\\:m.n{.dmgu.nt't pleandpt...&pnform.JJ 1Uilht"rHt'l.l11lt'al>n"M"HfblliBrunwda//r adtpl at raking rht• comph-x m1rld vlun't!'.flng •md jiluma! and nwklng rhcm eal) to wttlmtand. (Urol (' Uil1'tW1. EJD 1u.J.1· llt!t!1l a \nM.it.7Uoflrtul­ t"r'ihip mo. th.: ~ oj fiR. Slit! rombuws her JA,-. SECTION E SECTION F SECTION G SECTION H ~ona/. er.Juo.llulfJLll. anJpmlt'S-"IOfkti ~k.'t':S to FEATURED 1mpm.·w~t.l momvtt.· othm to he fXl-\.~lofll.llt' fn1mer.. "CONGRATULATIONS!! YOU "THE OBSTACLE DIET-· and lt't.ldt.'T'o Sh ... i.1· tJa.· aurhor of ''J... mJI!T o{Youn if NOW HAVE THE HOW TO OVERCOME THE SPEAKER S "TO lEAD OTHERS, YOU "SELLING THE BRAND RESPONSIBILITIES Of OBSTACUS THAT WEIGH MUST FIRST BE A lEADER WHEN IT'S YOU" Of YOURSElf" HUMAN RESOURCES YOU DOWN" anP Ar.rnallb~t~r Shaler, PhD 1 tJI-'e ~Umg tilt' Brand \Thr1r 11~ rIJ. ~a doubt you 1reo:::· :pe: ·11. but .10\lo.m !11'5.\CMTit.'r uk.tna a tempor-.ll'f bruk 'Eight Smr.ple Sttp~ to Pcv-entmg Thnmgh Dn'()n.:e. C JJl~· s the Clun ar:! You'!rl pMt'fl\.llh:m t:Jebr3 KIJ.lde! .,..J Dr Rhohrrta Shaler L,. a Jddiu.)O voo hll-'e bee :Je.,r.oo u~ Cld 'ili"'"'Wg for the n;;bt moment'' ~r..o. nJ Trt'.N re Chro.t l.t'am tW\hroughherpM'I!Dbr.uu:iltli: .rh. i.~ a/n>qllt'nf .\pt"dk,·r at mnmtl _limctiom respon'rbahtMSofhandlmgtl-·iRfune J1lt.<.~add~-.otht•obst.:lclo people sldtb expert-an >U'ab:gJt~tiiOJffiffilniCLil'o!f~rll'ly; p~~that~deslgncdtorn:~Jr•tllc tlH1S Alrttleu\'t.'r,r.h lmt~f! Tlw,ISnot thatv•rnnenm:rl·hal\!mhft·:md~t~l~ :tpproo.ltt'lhedrw~>rhclotht'J>.!il't ki-.dofdl~tmctm~rness.Jgt ,dlook ~ . . m/L'rnalional speake1: au­ an "!COllin :'!! 'rm:won 'tho has the tltlpfu: hurls on how to owrtomt .. :naflb!';LSII\tV111bJe :nJ~CIIll%. .nd :aa:ar::rr.ashedby\\Ldisoo.-\l.·t!mse ~ thor. t"'t:t'CU/1\ t' coaLh und lll''>WT' m l'Qllre't': il!.)1 Tbr;\\"l"d; !hem. lhG worbhop I'> ideJ.i for Jlj &'\'<'rl).·J Bml~~ a: rrn11t'r11{8wl1 Srrott>glc 1/u­ tor: J Ltt.LIUCJt ~ut at Just a fraction ll\he !Xtii­ 'hop~tllfoeus b. areJ.\ ,:f~kJI5for le'o-els :i wornrn 11otlo :ln' St'eki:!g a tormder oj rhe Optimi:e' /ns11- Carol C. Wilson. Ed 0 Dcbr:a\':lllc llttm Re.;oun.·e'i. as.n!ll of)!'ani=allmLI' mrmmt:.t' W­ lhesolepr;JctJtJoner lll'\lt'f''{'ffihngp~\lwfuture­ hor ccJ.~t\. IIIU'l!ilSt.' produdn·i~. thrrmJ;h pnukm Be\.crl~j. Baile) RJJackson M.vrks »lth entnpn?nt'IU":I. ext.·rorn·e, and tht.•rr em­ t"nr.ploymt?!l pnv.:ru.·es She has ht>tn a guettlt. 'liT­ er at the 1mt rican .\.f.magement A ~.mo.wtwn. Pn~ft:s- piO}Y!CS to ma.,ter the 'people .d.:i/l" rlwr gn·a'c: the sirm.al~ m I Iuman Rt-:;ourn'S .·hW)f.:ldiWn. Emplon·n· .-ldvuon- Cmm· uhcd\ ofhtL~im:S~ and f~/t' ri..\/1 her Jft•b \'ill.' £l/ "VISION FROM THE HEART" "SMART INVESTING 2004- "TO lEAD OTHERS, YOU d1e lndu..\tn .\fmluf,.. "llll.r.-: G ru~ K7...L1wJ otllt'T OfXW!ClliDIL' l1.'Wl1 Oprmu:clmhnJit. com ·HOW TO DEAl WITH THE MUST FIRST BE A UPS & DOWNS Of THE lEADER OF YOURSElf" MARKET" Joan Jru.1 4-rn '.\. dm .,. •(Sr.mtrod Produuu:ms. u lntt.'n'S\r·-.. Jll' "tho Hangarter, "'hli.1 ·'"It 1tsib.l-r ~ 'U/ ..,-.,unJ.,unnmg l~Jc:ali.:>t Qllt./ spea)w:r. and iS ,-er- D.C., M.S. rt~ Ll(l. if)"OU are fl'l'hn~ 1.11\SUreJ.bout 11/itd u.,· an t.'motwnal n·!t·a,t•facilitator Sht' 1~ hnw to chOIJ:If 1our mw~tmenl\ t pa.~noJtt'ly dt••roted ff) hnngmg out your hlght'.\f fs a gijiecl profe.numal 11-e'.r !OpS)"-'un) t.tr dmsernnu oJhllau:s through con/ioknr comnulnt<•lfwn, gemng 1peaker_ Dr Joan Ill 1'0U ake~ ThL,~lllL\forthose\\hom .1'1 dmra/NI!l/ Jtlllr pw]"Jth~· unJ rt'llfClfiJ.! .\0111" J.."'N.Il\ rbu /Jt'T Jfj_/1 Sift' 1/angarter»j/1 iJUpll'l!_l'OU to :.tarung to m1-\"Siaswell as \hf$ew!:: ll/1\Wh:j/1/~WIIt'S "0/1 hri!becn fl':\tlnaror intt:n u:wed on radio and TJ." Dr Joan went from Carohn Cox J11C('t's.iful dot:t.or 10 bag lath: el-m' woman.~ »vr.-t Hichdle Skilp.m 1s dm. ·tor o( tht !nlwttl Emptn: nightmalf!. lkr nt.'\1· hook. .\Ink f(mr Life a Afir~ lf(.omt n \- Bu~m :n Ct'ntt'r at CS{ SB She M..s 1n acle "til ,·hmt rou hoy, to makt• rour dn!ams "GETTING ClEAR FOR e\len,·ilt' huHn~·s.\ htu·kgnmnd Hluc.h includes come tnte I i.w her Jlt:h site aJ a""'wmirrzclemak­ FINANCIAl IGNORANCE IS "RE-INVENT YOURSElf AT CONFIDENT owr 10ht )) ['~; GROW UP?) land Emp1n> SBDC I l~1t her lfl:h .\it.: at lt.'t e.c·su.,·b t'du Allen Klein, nw rr.ost eummon fi1 ;u1cial qut ... tlkm more lt••J am-r.tun· .,J they t~rh1•\\ much~kn011o·.tfv.-e3~ lin I!.IJo'IJ; end \1. :d f an '"' ~~ dnW}WUp w ..... J Thrvretr.xi­ notht'!lt\! V."l'V.ontbe~ MA, C.S.P. hJ.R :!):' ~· 1 h2fkrthek-~-l g h dltn the mtl'>t wue:tSOruble peq~le Thror1gh .., ~llstcry \k'lhod.~ you 3 rel.ttr ·:Slap Facug )our m211 -\men~. a, M! ha\~thepft ol fl\'l'd1m.ll v.e know tlr:u ts unul lhry bratrnt \\LIIIe:u-n h,...- tu rmp!"O\'t )oUr RJ is mort: th1.1n an a"l.lrd-1-. mnmg motn'lllllllld/ l.elHS Jel7) smd that Allen ~~~... eialhfesqu:trely.h·mrstl).andbu't lleordo<111~1hmg\\"l'\\.Uit' \l.h~dosonll! trt'ft'i' Thr~ L\ m tmpon:tnt urne vC 'umrnunllJIIrln ~ktlh r.n both \ptdkt·r. n~dto pt. ~ona!ur. Ilk ~kilL~ C~hkr \\Ill go a lt•'lj\ \\J} \0\\ard Ill) ~e from Jll.!Ull.'l"i.'OUUI!\ l'tUl df\'l!lopmmt for \WI tudtller and vourclroftlrdrebt!Omhi·-s II· amhor, 1·hr l..\ uWt'f!d A U(_mum ith 1\lsswn for \"OU :-rg rrchlrgtorltS'.<·i.Jcl L\1C )fllvpen lesllt'O:lmen lltOLJtl\5? Wb) )'lll.lr relauonshrp Mth him '0.1th \\11 thiS v.'Orkshop YO\IIill\ lt·am to n force watching {J\ er the hu­ tua, .nd J!rnalmg tltese fears. :ts Usthe mof•spoll'it'often,tcvltle iltld v.lsdcrtl Dr C .....-::.m v.11l gll·"t' !>rheard.respectedKtiYOUlldras Pt·ople She hu" dedicated JO 1 t'ar.,· ·?} ht•r c1.1 man conditum ·' Klem S mo~ tn trmt• to I.SSt.'rt empowennent owr other from h1ing? lkanl tilt ~lt-V> to you Olllcrrlc tools to use m'iug tmph.•mented. mae:tw \our rt't'r to up/iftmg '"htldn:n. teem·. und ">'Vmt·n RJ 1.1 )OUrflll:l1lC!:!Ifutun>t ~h:utp' ~uuN'If Jram II -.,th a l1t )1ll.Jrtoddlrt. sales bolton· :·ne ilnd h2tt J. er t~l'S that she is very· proud of lht• lmmdt•r of st'\wul ~upptm gmups m rhe cmnmuml) l"rstt her \-iolet \\oodhou .~e. CFL.\, CF tleefft>!tl!lda 11-:iiXlllr:J# -\lice Clearman, Ph.D posdtve m 11: ~•be :ja~-1 htm He it an aawrJ-y,:innmg professiofUl! .\fJeaker Sift• Pani Branco E\ERYhmeroriSJ'•lk U~h h"l\1\.moti\"tlllngmomt·ntsv.uhfj and author ofe1ghl boolci tnCiuding ''Tiu! Cmuuge to Judy Ames Lm;g/1 ·• and rJuo "Tiu! lleolmg """""'ofllwnor" Vis­ Sec Ptl):f! 5 /·or more lnformtJtion. il hu Hf!b sile at awY..allnrldein.com i111.. llltling Rt•ghl/rution AP R I L 2004 BUSI ESS JOUR NA L • PAGE 43 MANAGER'S BOOKSHELF Best Two Out of Three in Orange County "Master Change, Maximize Success: Effective Strategies for Realizing Your hr Joe.· ~nm., 150. lou should call ahead for an) b1g Best - sellin2 ordt.!rs. Goals," by Rebecca Potts and Business Books \\ell .. It wa;; quite a weekend ~tost important to Zen a ·s is the d0\.\<11 in Orange Cowny. Three restau­ lm c that our host puts mto the opera­ Jeanenne LaMarsh; Chronicle Books, I len? till' the Clll1l!llllop jin: ht:.\1-sel/m~ hooks for hiLWIIt!.\S. n~t• bst is complied ha.w:d rants in three da)'s. Two of them \\Cre lion. Owner Shouki Masri im·estcd LLC, San Francisco, California; 2004; on m/imnation nxenwl {mm n..>tail book.\Wn!.\" rhmu~lumtthe US.A e'cellcnt. One. tl1c most h1ghly mtcd of h1s ltfe and life sa\ ings mto his "First 90 Da~s: CriticaJ Success Strategic-s for "-tew Leaders," by Michael them all. was a maJor disappomnnent. restaurant and the care shm' s. He 160 pages; $16.95. \\atkm.s (! larvard Busmoss School. $24 95) (I I' Why the fm;l three months Friday mght's surpnsc \\3s a handmakcs his yogurt and cheeses on the JOb arc essential. For neatly 3,000 years, people Lebanc!'lc restaurant called lena's. It and sclecb some \Cry impressive chnnney, and so on. Everyone agrees 2. "HO\'t to \\Ork for ·\n Idiot: Suniw and ThriYe ... \\oithout killing your boss.," especmlly people m busmess ha,·e 1s pronounced just like the \'.1lrrior Lebanese mnes like Chateau Kdraya that thiS is a beautiful house. llov,es­ by John lloo,eqCarcer Press Sl4.99) (4) Bnng a sense of humor to v.t>rk and been reminded that the only constant pnncess. to go with the meals that he prepares. er, on closer mspt.""'Ction you rca.lizc that avoid the m.sanity factor in daily life is change. Since the house IS pamted hght gray. While Wh1le much of the menu of He even proudi) diSplays the Orange "\tone) ball: The \rt of\\inning an l nfair Game,"' by Michael LC\\ 1s Peter Dmcker's ep1c 1976 work, "The Zena's is \'.hat )OU \\Ould expect, Count) clean restaurant certificates some of the family like gray, others (\\ \V. !';olton & Co. $24.95) (2) The Oakland \'s profitable ne\\ approach to Age of D1scontmuity." two genera­ falafel, hwnmus and lan1b. the big sur­ that he has recei' cd annuall) wish 1t were light bro\'.n or \\htte. hinng and managmg people w-,; tions of scm or e.x.ecutt\ cs have been "LikewiSe, the people wl!h the prise the Mezza. lena's Authentic Lebanese Cui­ "Good to Great," by Jun Colhns (HarpeJ("olhns .$27 50) (3) Clunbmg the gUJdcd by three thoughts about mas­ authority and responsibility to decide Me= translates to somethmg hke smc 1s a \\Onderful surprise. When you steps from bcmg gOt."XI to bemg great. ··Sippmg \\inc." Like the tapa;; of some tenng busmess change. First, change that a change needs to be made often are lookmg for somethmg different, ""The Fin~ Patterns of Extraordinal) Carrers: The Guide to Success and Castihan Span1sh restaurants. Mezza is an ever-present condition of doing fail to agree on \\hat the change.! nced."i look for Zena 's Satisfaction," by James \1 C1tnn ((T0\\11 PubiJshmg. $22.95) (8) What you business. Second. cxccuti\CS can ei­ to be because they do not look close­ comes m a scncs of small plates, hke can learn by studYJng ht appearanc~ on til( li'1 plant and an mcredible sweet treat that Cahfomia Shabu Shabu. change business continuity ble about the color. lea' mg you m the • •• - lndKates a book prt"\loU$~ on ~ hst 1s bad. on 1t "'"' s1mply deep-filed cauhflov.er Here you are m\·ited to sit at the bowl ofbotlmg water. can mstruct theiT guests. managers mw;t truly embrace the new m1ddle (or on the ladder holdmg the Mezza comes m a minimwn of I 0 counter with a plate of vegetables. a The idea here is to swish your If all of thiS 1sn't fun by itself, the policies they ate making. pamt brush)." pens. The delta state " not the old your obJeCt!\ e ts to dmm the swamp." dishes and can be enhanced up to nee bowl, sauce bowls and rrozen, food in the water for a few seconds to dessens ate a variety of sherbets wnh hen tltough co-authors Potts and Each key thought presented by the way of tlomg bus mess. nor IS it the The authors keep the book con­ about 60. The record is something like thin-sltced meat. In rront of you IS a cook it. The name Shabu Shabu loose­ flavors hke ginger and green tea. Then LaMarsh don't break any new ground authors (each rarely more than a page ne\\ way. It 1s a time in bct¥..:ccn the cise. interesting. and on-track tO\\.ard ly translatC> to ·•swish, swish." Surpris­ there is a rare and amazmg treat ... 1ce m dealing w1th baSIC concepts, they or two) IS supplemented by a work so­ two, when the transitJon from the cur­ the end result of accomplishmg ingly, those few seconds in the water cold sake !Tom the Napa Valley. It present their ideas with rare clarity lution. The work solutiOn combmcs rent to the dcs1rcd occu~." change v.ithout backsliding into fa­ can cook thmly-sliced meats, small tastes ltke raspberry soda pop. But that rcmforces both the how and why 'what-to-do' w1th 'hm~,.- to do H.' TIIC authors note that the delta IS mlhat bad hab1Ls. Well-wnttcn and m­ chunks of chicken and even fresh, pur­ don't be fooled. of change management. Here. for ex­ Potts and LaMarsh do a very also the place where issues arc uncm­ tcrcstmgly Illustrated the book act.s a;; ple gray shnmp, wh1ch tum bnght or­ Cahfomta Shabu Shabu 1s ample, is the1r \·is ion of gaining con­ good JOb addressmg the so-called ercd that can bite you unexpectedly. an unusually fine seedbed and ange in moments. Pieces of salmon packed just about every n1ght, so get sensus for change: "Delta State." As they put 1t: "Be­ It's \\here you as a manager earn your roadinap for ach1enng change in your come out ltke butter. there early. "The picture oftl1c desired state" t\'.ecn where you arc today the cur­ reputation and your mcome. Delta IS business. As the water b01ls down and the like an 1dcallzed drawmg of your rent state and "here ) ou \\ iII be to­ the place that gave birtl1 to the old S•er Protections EmpiO)lllent De\elopment Depart­ kick m. The) wtll be available for up tend to bnng new people in so tl1at they transsexuals. transvestites). Gender (SB 777) ment. Employee contributions to this to six \\Cek.s. Employers may rcqutre restauran t is where famous fare is finely defined. Our menu continued on page 47 spec1fic dress codes arc sttllla\\ful, Prohtblb employers !Tom retahat­ fund started on Jan. L 2004 and an employee to usc t\\O \\ecks of \a­ features prime steaks, Australian lobster tail, garlic roasted but employers must allow cross­ ing against a current employee who weekly benefits can be claimed after cation before n."'CCi\.. ing benefits. Fashion Is Not Just for Your dressers who 1dentif)' themsehes as reporu a '10iat1on of a state or feder­ chicken, rack of la m b, prime rtb and fresh seafood the opposite se~ to do so at work al stan1tc, law or rcgu.Jatton. or who rc­ specia lties. Join us for jazz in our Manhattan Room where Wardrobe -What About Your Car? Dress codes must be \\ nnen to com­ fu...,.cs to partiCipate m such a \ 1olatton. Complaints ... Praise! ply \\ ith the new law. SB 777 also adds a ci' il penalty of up a cclaimed a rtists h ave m ad e us the Inland Empire's most continued/rom page 26 The company is located at/90-A Bt«i­ to S I 0,000 tor such retahation. Suggestions? E-Mail us @ ness Center Drn..·e in Corona. Phone. intimate jazz expe rie n ce! W e take care of every detail wit h Leave for Crime Victims (S B 478) vidual personality and sense of style. 909-371-9220, Fax 909-371-9221 Employers must not fire or dts­ Paid Family Leave (SB 1661) mno va tive m e n u ttem s, spe cia lry dish es, dram atic desserts, STRUT's executive team mem­ and Web site: WWii'.sfrutwear.com. criminate agamst a crime victim or Prevtously, employees who took iebj@ busjournal.com bers are: Scott Struthers and Geoff '' J1e are errreme~l' pleased to have an family lca\e d1d so on an unpaid ba­ o utstanding w ine selectio n a n d e ntertainment to com p le­ members of a crime \tctim's immedi­ Spencer. co-founders; Tommy Gaut, mfhrmation-rich site that exemplifies ate famlly from bemg absent from sis. SB 1661 was designed to set up ment your dining experience - a nd discover o ur m agn ifi­ vice president; Tom Evans, vice pres­ the distinction of our collections. as ident of design, and Simon Tmmper. H'ell as our commitment to de/iPering cent banquet rooms, perfect fo r h osting yo ur n ext event. customer relations manager. unprecedented .m·le and qua/ill to the fashion conscious," Stntthers added BUSINESS JOUR"

Raukcd By \ale~ w the 111lat1d /~'mpire (liJfllJ Meeting Facilities '""""""d""""li"so Rauli. ed By 1iltal Square Feet of Meetmg Facilitres

Com pan~ 1001Salt:s I.E. BusiMSSMb:: S~sterru l.)M Specialties Top Local E'l:ec, 1-'Dcilih \1eeti~ Room.~: Larxest \ledifllt: \tar Built o.-.,, #of Roorm Room Rate Range Gmt-ral\1~ \dd~ \1m~Addl"fSS l.f. Onl} Staff Corporate l'iUe Tollll Sq. Ft. l...ast Reoo,ated ll~quarter. hfSuitc:<. \ia~ lk Seasonal Con\ention fonUtd Cit~~tattll.ip Tot. Sq. 1-t. U.pocit.~ Pho~·a., Cit~IStatr/Zip Leisurt Phone/f'ax #of Banquet J.l.llb. E·'taiiAddrtS.."' £.'1ailt\ddl"t"\ J?airplex 12 105.500 1938 I. A County hur Ao;.soculi.Jon N/A 1129 GS.R. W.CB.H RS.CRJ, DaleCokman 1101 W Md\.inleyAve JOO.OOJ IO.OOJ Dale Coltnun PatrldaS. 1-'rias 199~ Fauplex 247 S.X.F.LSA.N YP fuvdbrid~ S'25 ffillhon Sabre Corp. Group!<. Cnu..c~. Pomon.a.CA91768 II R\' ParlJ Exluhat Ha1J<..IHOiel. (909) b2J..l. 111165-3602 707 E Tahqwtl Canyoa. Ste l S Sreciallnterest Group,, General \fanager Ontario Con\ention Center Palm Spnnp. CA "l22b2 TraH·I (760lSfH.J:\OOf8tl.l..J.'\02 22 70,00) 1997 CuyofOouno l"i:\ ~lA B~Senu. [);ck\\abhi'G.Manager patl)'[email protected] :!lXX) Con\cnuoo Center Way 22.~.())) 5.roo r>;IA Coocii'Tgt' .\mila Patdl ...... Onuno.CA917b.J lhtd Thompson (90919.17-~37-m&l \a,igant lnttrnationaJ South'l'est Apollo& Sabre Corporate. Group~. ' apa.tel@'ont.anOC'o'b.com 2. 2940 Inland Emptre Blvd Stt I~ Meetmg 1ncenttvc~. \1anager Ontano, CA 9!7b4 Leisure. Sports (909~8J-3.l66/941-0714 National Orange Show lH!nb Center 10 41.00) 1958 Nauon.al Orange Show N/A NIA 8F~\t00xJOSC Brad RandaU ln.n.thomp,on@$w.navigantcom .1 6895. "E" Street 18MXI 4.450 1992 San Bemardmo. CA NIA From on o~-cr 200 Rdlca:a Mup_a(lages (9091 981·872.JI949-2750 nviCT.l@psn,· t"'OD Jad.@all·v.aystrave1.com Rhemde Comention Center 14 20.1<00 D3 Cii)'OIRi\'tt"oldc \!A B.FP.OC. Exlutlll Fik:wncs. La.\lastt:n of Fine Tnnd hac.• 5.5 nrlh:m 10 Apollo H:kv.aii,Crut">t'~ Ruth McCann Srott\tewu 10. WH)rnnge St SO.CXXI 2.00l 1997 Large Gfa.... Area for Oukin Dehtuc Megna 9. ~7t()YnczC't President River.ade. CA 92501 Spon:JCoocen ..., (9tJJ)787-795(V'I....12-4706 Teii)('CU\a, CA Q2591 (\K\9) 699-8199/699-0743 20 min from Ont Aup Carlson \\agonlil Ttal·eVlnhtrsily Tra'd Smallion ll SO% Sol>-< CruL\eS, Tou["o;, Honeymoon'. Chuyl R. Harr\s{)n Rancho I..& Palmas Marriott Resort & Spa 28 10. ~4899 Taylor St 50% Group & lnternallonal Pre'! dent I.U.24 1979 Mamou HO!clsiReson..JSwtr.-s !>.~9-310 G.P.GS.RT.F F-G..-ahan 11. 4\{00BobHopeDrivc 41J)X) 1.1<00 1998 Wa.oJungton O.C FPr\.CJU.W Ste\·cPutpaf L11'03 Lmda. CA 9235.1 Package~. Hawau. Sooth Afnca 19091 7%-HWniJ9.b757 Rancllo Muage. CA 9:!270 '"'()l:'i68-2n7t~~~s utra,·cl~carlsootra\el.com rlpllw canhlmk.net Carhoa \\atonlil Tnltl .J milho 10 .,.. Apollo Focal Pomt Southwe~t Corporal~. Teresa 1.. Bennttt II. 3055SArt::bibaldA\~Sir..G 104 S•m CrUI~s.Tour.s. Owner Indian \\ells Tennis Garden 47 3.150 1999 Pnvatl! Ownen. 3 T.FP.LEK Grq,Fishtr ~CA91761 International (909)930-6188/9JO-b195 12. 78-200 Miles Ave .l8J23 J~O N!A liKiLan\Vclb .... Full-Tune TcJ:llm Stall. AmlonCahana lrxhan Wdh. CA 92210 Pmfldenl Tn' el - .\merlcan Fxpress lhnel 4 nnlhon Apollo Focal Point. Crui-.e\. Packages lcni Coif NIA Pro Shop. 0601 ·'-'"·2505n72-2512 1.607-Scat St.adium acabanale' lV.'tgliC't 12. 14"~:!6 Ramooa A\e, Ste 104 Tram~ Complete Corporoat~ Travel Owner 1 C'hmo,CA~l!" 0 SoothwcU \hnagem~nt. 2-1-Hour St.:f\·acc 19091 'NJ-5459/.lQ.~.~ lmaj:jncnhb3nlo;on \ITS Tta\d• 34 11lho 80 Apollo Aloca. A'il3., lhhoda Kader Upland.CA917K6 91..W)93l·IM4~5657 IJ. ·CD W Baseline Rd.. Ste. D 20 \flSS\OnaryTrJ\CI Branch \imager ' ~va~ts.com 91711 Claremont. C'A (91)<)) b21·0947/62l·ll5()2 Renaissance Esmeralda Resort 3 I IS.OOO \989 Marriott Corp 5(,() $145-1.200 B.C.CR.F.G.GS. O!:nnb\\~ Carbo1:1 \\aJlonlil TnnelfftaH•I \press l IDlllmn H(meymoon<>. Cnn'!es, Sandals, Man:hu Coiling 14. 44-400 Indian Wclb Ln. 33.1XXl 1100 NJA Wa:Jungtoo.DC .... HJJ..I'.OC.P.R.RS. BtllB.u.tt I.a. 3~S f.ndi3l!Hai!Bivd Group Tm·cl. Can~~a! Hawau. Owner/\ianager Indian Welh. CA 92210 31 S.SA.SD.SR.ST.W.t 7t1Jln~9.'00 Clartnoot. CA 917, Jamaica. .\1clh.:o (9091 b25-P71/b2~500J \\yndbam Palm Springs 14 12.571 1987 American Propat~ M~IMI 410 B.C.CR.F.FP.GS. RS. Ooor.rr(;~O!ii ln:land. &otland ...alcs~cwttra\Cie>.:pre,,.com IS. ~ Tahqmtz Canyon \\'ay ~2.(X() 1.500 1996 LaHoya.CA 158 HJ.L.~.OC..P.RS.SA. \\.\ Susan Mulilolland \"J.P. Tnnd• ~ 11lion Apollo Foc Poul Srnall Busu . (ir::- p, KarhamOu Palm Sprin)?~- CA 9226~ 14 (7tJOt321-«n¥.122·~JS1 15. '01 ~ · RivernJe \ve Crutsc, Corpor. e, 0'.1-ncr Ri.illc CA9:n6 lncenuvc (Q. Owner lndi.anWclls.CA922lO 14 W.H.NYP.OC.SR (760J.'Wl·IOOll568-llib Riverside. CA 92506 Group Travel (9091 682-6101/682-6260 '"""""' [email protected] Radis.wn Hotel San Bernardino 8 12.9% 1988 fu.ter Hotels lntemauonal 232 $130-350 B.CR.FP.GS.H. J~Deskus 20. 295 N ·· E~ Strttt 19.00J lJ(X) 1996 San Bemardmo, CA 13 IJ..I'.R.FF.IV.X VerlcncRJdille Interwork:l Trllel & TotJ.n 2.6 mllhon Sol>-< Groupsllncentiv~5. Linda Parrish, CTC 8 (9()9) '\81-6181f381-5%1 20. 6745 Carnelian Corporate, Leisure, San lkrnardmo. CA 92401 PreSLdcnt ~~ .... mdnct_anm A/r.a Loma. CA 91701 Crui\C~o 19091 987-9()(10087-1000 lmda®tnterworldtra,·eltours.com M.&ion Inn 12 ~600 187b Duane R.obcrt.o> 138 114"-900 B.C.CR.f.GS.H. JMB Tra•el A.IIOdales liar. • 2 3 rmlhon [()'l; Apollo Focal Pmnt CruLstsiFamJ1y Vacallono;, Mary N. Wt:sl, CfC, !\ICC 21. 3649 Mt~on Inn Ave 19.00J )()() 200J M~onlnn 3' I,LN..P.R.R.Ii,SD.'W,X EUen Smith Riva=r;tde, CA 92501 12 {900)7H4-Q.\(X)(7~5525 11. 2335 W. Foodril/ 81-vd., Ste. 20 90% TS200lXL Tour.>. Honeymoon~. Pres1dent Upland. CA 91186 Spectalty Vacallons 19091 920-90931'J20-0319 R:Rusllk'u ~n. t. ( -Corll.Jl'Tgt: CH:Complmttmw; Con~ RrraJ.ftJSt. ('IJ;;Complll'lt7Ual'i C«tt'lili_I•IU.t: CR=Corpo_rok &trt. 1-r:.ft~~ FrillY. 1-P=fru PartJ G:G:Jf C;;;nr GS:G:ti Vtop H:H,!IIL..yptd-·~ Roo1tu. l=b-.-Roont \f, l.=/.JlWlgt .\' .\,')11 .VIIf>kmt" Roonu (X'r:.(Jut- Cat~Tlllg. I'=Pool. R=RtJtmmJIIl. RS=R/ rr ~ro rrqw IJ/orupdatrd rllfi nrsatrorr.. frp,..., rrp.-atrdfromprr u.r )~·ur 111r 111/N711t.llllJIIIII thr bf,1 , /mr• tmun- rlt; ff' ,. and tl"'n>ll """"of rM lut. o;; u "'d 1\pt•grapluml ~rmn Jomt'ltmn on ur Plmrt •rnd corrrrlw/1..1 r oddtJtO"'J ft1IO/glnnso{drtltu, lffll\\lflf'l-'lurd r.pr>~:rrlJiltffld, ...... IU A. ud f1.. I~ ,f /-J'ff' & 1< PO R<•\ li.J-:'9. Ran hn 0 '"~ll~ll. CA 91729·19:'9 R~sran·lrtd hi Sa'tdm OfiYrd "'.:mrparrvlnlr-ad fh,J,rur.Jl .. ;mH. · )oun POH II;Y.Rac C C-t91;'::!1-/11711R( ..J,..·J~rr SliT• (, ,n~htlOO T1a lit r~rdmt 1\prii.UOJa, oft /111, rJf.m•trt8itHI!~ }ow"' Cop\riRhl ZOOJ Thi.f IJJI apprarrd rn the A.pril 1003 IJJJIC af tht Inland Empm• BuftiiCB Journal

IIH· Hunk ul I hts a\ailahl~ un Disk, Call 9fl9-91!9--t7.1.1 ur D6435 PlfRSO'\ Ill"lEI C \. 92.'><5-9274 r..\L\ 1 DR ' G. C \n IEDR\L REM O\ . ~L . 42941 CORTI \10REMl V·\LLI Y. C \. Rl\iERSIDI , (' \, 9:>101-3454 ' DL~ERTC<\. 92211-1903 6632 I(J.\\AVE.\PTG4. RIVER­ CA. 92545-3611 BLVD" B. DESeRT IIOT cm:c\. 92234-3018 CABELLO. TLMKuLA, C \ , SIDle., CA. 9'.s:J/-2873 SPRr\GS. CA. 922-tO-JbOO \ -, .\ FlR'\ITl RE 248'5 92553-J991 92592-3615 TilE PC MEDI C.69180ARCADI­ WORD l P. 3025 L I'SCDBA DR AIRBOR'IE ENf'ORCEVI E'>T & \LESS\'\'DRO BL\'D SIT 6, BE.V" \ FLOR.\L \TTR.\C- S. \\IS ICE C'RE.\\1,6685V!'W \1-i lT. C.ATI IWRAL em·. CA APT 13&1~\L'ASPRINGS.C'\. \IR AD\ ERTISI'\G ROBERT Sl R\L!LlA, CE.2&XJJA.>.;. 7 E:\T RE\ lE FORKLI FT S\'C, P.\RK CT RIWRSIDE C·\ HERIT\GE PROPERTI ES. 5'46 \10RlSO VALLrY, C \, TI O" . 6S605 CORRAL RD, \LL 1 DO IS \\1-.DO\\ S,IOII 9'.234-2930 ALLEN, 20623 TIIGNDLR­ C\S11RAVL HL\U'T,Ci\, )5452 OLD F\R.\1 ST \IORF'D 9250:1-1472 92264-5547 C'OLO,L\LL\QLl'\T\.CA. ll2553-5S54 l \TIU'DR\LCm·,cA. STAYNOR WAY. NORCO, CA. 9254>-9086 V\LLE\:CA. 92553-4376 SKY C!R, RIVERSIDL. CA. 92!53-<+XJ7 92234-4124 91860-2346 \\ESLE\ TIID\IAS CTSTO\t TIGER \IORTG \GE EQlJTIES, J l 'ST SWI \ I, JU21 VIA V8'.1A'i.<\. 9250S-3125 BLl E \IOl ' 'TAl' \tORT- C \TER. 31120AVENIDA P \I S MEDI C.\L SU PPLI ES, CORRECT SO LlT IO'iS, 24S95 9282 \1.\G.\OlJAAVEt: II, lliOUSAND P\L'AS, CA. GALLERJ.\ CE..,TER P.\L \1 G \ GE. 2l61S ,,\RCISSlJS \IICI I \ EL PHIPPS 11 .\IR S.\ - EN\ IRONME1-THE LOOKI'\G FOR.:\l\0.\KS Rll" 201 \IL'R- \lEG .\ CO\IPlTE R CO'\Sl LT- r.'iCOR1\L CT \101\D:O HL- '1.\ 'ICE. 413 GRA!-iiTL ST AU-<;.~.\1-T DR. lAKE ll.SP.\ORI, MORE,OVALLLY CA. lliOlJSA'>'D P.\L\15, C \. EFFECTI\ E RESL'IES.30150 C\. 92508<>118 DIO, C.<\ 92201-3251 T\.C\.92253-8731 c '- 97..530-5390 92557-2307 STAR ATTR.\CTIO'\S, 9891 C\U- BIG B \lTO , 23868 RED 9:!:!7&.)399 IRO'> IIORSE DR. MURRIETA. JOE & MORS SPEE DCE1- 9250 1-1 159 WNDRIDER ST SA.'I JAONID, CA. 92530-2733 \1 ERIT CO'\Sl LTI'\G, 6090 V\U.EY. CA 9'..557-2l<67 3&.181\ CKSO' ST STE C. PERRIS BLVD STF A3. PERRIS. CA.925R2-62..'0 TO"S M£:\JC..\." SEAFOOD \LOHA POOL H\1 M.\1'\T S\ 'C. \IL\IXJ\\'BROOK L'. Rlv1R­ \\1LLL\..\I C \RPET & FLOOR 7 RIVERSITJE, CA. 92503-391 CA. 9'..571-2515 WERTECH STEEL CO, 3852 SODO\S 'DlLT Ll\11\G C \RE REST. 83085 NDIO BLVD. Jl-,­ 38451 C'OMMO'S VALILY DR, S I Dl~CA.92.«J.+-1729 C ~ RE. 916 W IJL'\QSSIURI R,"'Kf'\S SMALL FA\IIL\ H\1 , PIERCE >T. RIVERSIDE. CA. ALB STOCK CLUB, 29750 Ml- HO~IE , 24TI2 ENCJIANITD DIO.CA. 92..'01-1713 ~\L'I Dl'<;ERT C\ 9'..260-IIJ7..J A\ 'E, HE!\.UT. C.\ 92543-2701 23972 CRELKWOOD DR. St:PERJOR GARAGE DOOR. 0 H \I ELECTRJC. 26780 97.50J-.1927 RASOL CI R. \1FNIFFE CA. WAY. \10Rf'>O V.\LLE\'. CA. BK Cl STOIIS, 4165 UUJ:l-< ,T, \.IORI'NO VALLEY, C \, 12155 \IAG, OLIA A\'E STE f\1EREJT L'l, PERRIS. C.\ 92584-8852 92557-i>l29 ROBERT E SLAYD£N. 7S070 MISCHIEF, 210 lcAR!N\SRD, RIWRSIDI" C \. 92504-3032 STEVE.<; BlRGERS \\EST. 240 S 92557-2921 411, RIVE RSID E. CA. 92503- 9257 1-9781 DEBR.\ LEWIS REALTY. 11224 4902 Yl'CCA DR. RJVERSIDF, C.\. THE WE-''iDLERS, 27999 JFHFR- MASD' ENGI'IEERI'\G. 12190 JL\1P & SLIDE,278.'>lM00'- 92505-1254 SON AVE, ll:MECULA. Ci\, PERRIS BLVD F178, SA 'I \lARCOS CLEA~G RlDGE DR. SlJN CTTY, CA. 9'..590-6613 MORENO VALLEY. CA. PRODlCTS.3445 SUT\1EG 92585-8902 HOTT LIP COLOR. 5991 9:!557-7421 Best Two Out of Three in Orange Statler's Best Bets CIR. RI\'ERSIDE. CA. 92503- KF.SV.1CKAVE, RIVFJ\SIDE. ADV\!'.CED I'l99 ClJTS 'I CUfS HAIR & SLPPL\, APT 19, RIVERSIDE. CA, Rl!STRIDGE PLAPT 105, tcsnncs. Stir Fry Movie Previews 1520 W 611! ST" 104. CORD- 92507-6305 C'ORO'i.\.C \. 9'..881-0ll 4 0\IEDGA NDl'STRI£5,31629 Eel and Curry Theatre Scene G-TECH SYSTE\ IS, ( BliLDERS. 4770 RlJG- L T M CARGO SERVICES. 1416 9259 1-7927 chicken dishes listener behind. 9250tk5128 6111 ST STE 103, C'OROM Ci\, GIFRI LN, HEMET. CA, W 6lli ST STE 205, C'ORONA. were di sappomtmg, as was the duck "Favori is a French-Vietnamese Restaurant Review 92882-7814 92544-18% Ci\, 92882-3037 CO'ISUMERS GLIDE ALTO rc>.'tltmllll The food Is Yiclnan1esc. The CA KID Cl'ST0\1 PAI'\T. 2910 BUY PROG, 44 777 POTES- in Grand Mamier. There must ha' c RIJBIOOUX BLVD. RIVERSIDE. PENINSULA MGMNT, 2250 H0\1E INSPECTIONS BY GER- J L G PROPERTIES, 3192 1nor ~ TAS DR, TEMEClJLA. CA. been a reason why so many of the attitude 1s French " c I\ 925()9.2129 MONTEREY PENINSUlA DR, RY & JANET. 43325 OLT LN, C'OROM Cl\. 92882- 92592- 1148 other visitors that mght were ordenng Visit Zenas at 2094 North Tustin COROM Ci\, 92882-8625 PEARJ'REE LN, HEMET, Ci\, 6163 in the city of Orange. (714-279-9511) PLATh''ort Dr, Ste. 1259 N!A NIA Dalla'~>. TX Smton Manager Ontario.(',\ 91761 (909) 937-1695/917-7163 Peg James The Summit of China Economic Development, Uniled Airlines 761.859 -4.7.l% (800) 241·6521 Paul Ocampo 2. 1200 Algonquin Rd 1.10,680 10.59~ Elk Grove. IL General Manager General \!tanager Elk Grove. IL 60007 (800) 241-6522/(909) 937-8628 21- 22 May 2004, Beijing, China A l a.~ka Airlines 457,8-10 -4.86'1 (800) 252· 7522 LaRue Sume LaRue Sume 3. 60~.1 W. Century Blvd .. Ste 985 159.561 -0.179< Scanle. WA District Sales Manager D1strict Sales Manager Approved by The State Council of P.R. China Los Angeles. C' A 9(X)45 (800) 252-7522/(310) 337-0202 (800) 252-7522/(310) 337-0202 Greg Rickets American Airlines 37.1.385 ·7.26% (800) 431-7300 Carl Perriello Approved by the State Council of fmancmg and overseas listing, and IT tunity to strengthen the company's and development 4. Ontario International Airport 266.614 0.30% Fort Worth. TX General Manager General Manager PRC. the 7th China Beijing Interna­ serv1ce and mfonnation stralegy. pubhc image and establish or enhance Ontario. CA 91761 (909) 937-844019.H-6450 tional High-Tech Expo (High-Tech Government offic., Entr_ Hasp. Corp.· Ted Weggeland ter m 2003 (based on employment) - with the opening of the Society of tion if it were a separate stale, after Kyser noted that the industries Executive D1rcctor: Debbte Megna Orange County ranked nmth, the Manufacturing Engineers' (SME) California and ahead ofTexas," Kyser with the best growth prospects in Riverside-San Bernardmo area was WESTEC 2004. This event is North satd. About 85 mostly Boeing execu­ 2004 include: classic aerospace, in­ 17th, and San Diego County placed America's largest annual manufactur­ tives, community leaders and manu­ ternational trade, and tourism, while Temecula Valley Chamber of Commcn;e ing and metalworking exposition and facturing customers who attended, the technology sector will be turrung 27450 Ynez Rd., #124 Desert Resorts ldyJ~!~~!!~l>C

, 011{/1/11"'''",""~' .J5 Meeting Facilities EXECUTIVE TIME OUT Ra11kt'd R~· Total Square Feet of Meeting Fal'i/ilies

'\let."tin; Rnc~ I~ \1~: laK" Ruil Owurr fofROOil'rl ROOOlRalt'~ Gt-nero&l Managtt TOOII Sq. F't. Las2 HCfljJ\;Jttd Headquarter.. •orswteo Mu}Be~K\111 '"'''"''"' Commtion Conllk1 Renaissance Esmeralda Resort and Spa.... Sirocco .... Tot. Sq. h. ()lpadt~ WoiBanquet Rm<.. ~IU: l-\lail-\ddrtS> ShilollianpSuitts 12 1991 \tarl..S. HQTl.(;U'(d JOO 199-:>00 BJ'Sr.C.WC.CB.H. UeituGdmer The Chop House .... It Doesn't Get Any Better!!! 22. J\OITtfllllrA\'(: IR.lX:O NA Pl:rtbndOR IJO RS.CRJS.XFJ. ..SA. Sandra Van 8oggtt Ptm:m. CA 917oX 12 N.SD.fl'.OC.SR (009) 598-7666'59&-5654 """"""o!nhl Clly. CA 9:2.\4 12 (160)""""""" 322-7tnV:l22-6&53 shoppmg on El Pasco Dnve m Palm (eggplant gnlled cknlpaln~.IX!fll weeks ago- to the desert and to one Desert and the other fabulous restau­ and topped w1th S75-24.'i' C.CR.FP.GS.H.LL. Aftab o.da Plolms,.;n,.Hlltoo 10 5..100 J9ttl Th!=Walk=rsCo. 1fJJ of Esmeralda's guest rooms m lnd1an rants th1s desert area has to offer. caramei!ZCd OOIOOS 2-t. ~:0 E Tahq.ull C'Niya1 Way 15.0CKJ 700 !WI Be.,.erly Hills.. CA 71 NJ'.R.T.W.X EddieVclel Palm Sp,.,.,. CA 9211>l 10 f)<,(JJ 32Q.68b81l:>Q.2126 Wells. My w1fe, !ngnd, and I were and served w1th pan

Keloc-"est on~ Cmkr & I..odgt 15 84 $79-159 C"""""'M"""'l!'rl.ge<, NIA lucky that the num-bar and the in­ Sirocco seared goat cheese 2S.. .\liOI W Toq*: IS.OOJ 4 Fuli-Ser.ia: Confen:nce CcniCt. Sl>ol~ Wabh room refrigerator was missing in our Pnmooa. CA 91 i68 J BF.H.lNJ'.R.RS.SX <9091869-2222Alffl..10'..6 Sirocco, one of the desert's best from Tuscany at L~Qtaupornona.edl room. If these two amemties, as de­ cUJsmes, 1s located in the Renaissance $1 1). For the salad Tht Oamomt lm 10 196.2 Eap:re Finanrial 224 $61.109 CRFJ'l'.GS.HJL scribed in the brochure. had been Esmeralda. The brochure and adver­ we selected the 26. 555WFrutu.ll.Bhd 14.bbb 19'J.t Spolone. WA 10 N.P.S.SO 8~- Clatmort. CA 917 II NIA (900) 626-24111624-0756 present, then the Renaissance Es­ tisements state that 1t is just a beauti­ Spinae• Novelli AI theclarennlnnn~JUOO.can meralda experience would have been ful place Within the hotel; however, Mandanno (organ•c LlbA~Resort 10 4.1Xll 1982 r-;IA m $19-259 CRF.fl'.GS.H. " a)"ntA.Allitin "perfect." Yes, th1s hotel with its believe me, Sirocco is a small Italian baby spmach tossed n. 27984 H\o\')'. I89 11."700 .o<1) 1996 4 U.NJ'.R.RS.T OmElnn t....lot ..t\nowbead.CA'i2J5: 15 oc.sosr (909)J3b-1511/JJ6.1378 health club, grand pool, golf course, village serving what has to be very, m a warrn tangcnnc Yes, there is a beach in the desert it:, at the pool sales@lare$xt.com world-class gourmel restaurant. night very authentic Italian home cookmg vma1grette dressmg located inrhe Renaissance Esmeralda Resort and Spa 9 8.~ 240 $119-395 B.C.CRF.GS. Skphrio Akport ,. J09 $95-165 P.F.CJ<.XSI'.GSF. JQ. 700~ HawnAve. 10.119 760 9 IV.H.RS.CR.I.S. Luxla.Bew.d Onlono.CA9176l IS L.N~D 1909)~93 lirxla_OCnzd@luhoocom 12 5.1Xll 251 $110.275 P.GS.R.IV.H.RS.CR.I.5. lbnJ- Time for a Fresh Look at So Cal Aerospace and Manufacturing JI. ru "- Haoptlhly....., InOOl 650 12 XLN.SD.fl'- Fndg< IUbobGill ----S.. - CA'I24 6 R>dmg. Wiling Thad (909) 845-1151/IW>WJO Angeles live-county area compared to re-mvent ow>eh·es. but 11 will be worth Los Angeles Air Fotee Base at risk "'~""" $10.4 billion in year2001, a 16.5 per­ 1t" In lus remarks. Kyser noted that the The Socien of \lanu(acturing Et~gi­ _,.,.,.,.&c.m.a. 5 1.100 1970 Kl\\estll.C 241 CRF.FP.GSJ. Helen Kim cent mcrcase. Those dollars w1ll soon hourly earnings in manufacturing in Los '"SME is pleased to bnng more neers is the world~ leading prv./t:s­ 31. 11100 ,.._Palm Cm)oo l:>mo 7.51/J JOO 2001 Ortgoo 14 L.NJ'.R.S.5A.X Judy Milia Palm Sp1nrs. CA 922b4 2 (760) l2J.17111lll·l075 be translating to JObs." Angeles COlmty are $17.55 with bene­ than 20.000 manufacturers together sional society supporting mamifllc­ psramacb.@aolcan Kyser also noted that the mne­ fits while m aerospace. hourly earn­ at WESTEC thJS week." said Richard turing etiucation. 17uvugh it.s memlx.~r I.O.Xl 1963 ~c.beneO.,dcpnmtA""- 230 S59-189 CRFJ'P.GS.H.RS.R.N. • JimM~ ings are $29.61 C Peters. CMfgE. PE. preSident of programs. puhlications. expositions 35. ·-~Jm s lndiz Cm)oo Drh• 6.500 200 1993 Otlifmu. 20 PJ.SXF.SA.SD k.ntteMom county San FranciSco Bay area also l'>lln5plnrs. CA '>2261 4 (760)3.!5-1461/325-.U$4 saw a 45 percent JUmp m contract Harrington added that the most the Society of Manufacturing Engi­ and professional development re­ Indian \'tels Rtsort Hoed 7 4.lnl 1987 LRK.WCSl,lnc ll5 $119-389 G.GSJ'.RLF.X.SJ. Rrad Weimer awards from more than $4 billion m econom1c development efforts seem neers. "SME events like WESTEC sources. S.\f£ promotes an increm·ed 36. 76-661 H~;.lll ~OCKJ 31<0 2001 """"Wclh.CA 29 RS.T.CR.W.H. IDdia> ~>db. CA 92210 7 C.N.fl'.CB {760)345-6-1661772-.5Cl3 2001 to nearly $5.8 billion m 2003. to focus on retail mg. which does gen­ help the aerospace mdustry and Wesl awareness of manufilclllring engi­ """'"""'kri.-.ti@'inbarn\t:llsresat.rom San DCm)oollr 5.0CKJ 2001 DC.P. FP.RS. J. FoscWII. Qmnrero track m 2004. but the state's poor busi­ lenges facing the local aerospace "In order to gam and mamtain a ences more than Jwl{a million manu­ PalmSjYU>g'.CA9221>2 '2 SA.SD.T.X (760)J25-1281!125-l429 ness enVIronment will limit job growth manufacturing including: competitive edge, both individuals ji.Jcturing engineers unnuul(r. 17u! so­ -lubf61t)"''oooom m the area," said President and CEO and compames must learn continu­ ciel)' ha\· members m 70 countnc.\ and lj(O 1990 SJA $>9.105 ~.Mf.Billian. Pad..""""' Play"' (909}3J5-PAR.KI:107-2622"""Y"""""' occupations, so it 1s important to refo­ revolutionary manufactunng process­ WESTEC 2004 con{i:rence and expo· .... _JiatOwo ... J 1.300 1992 117 $69up l'rantum lllOVlt V'Jdi''-· (all 9U')-9H9--47.'·' or l>. Contact to attend ts $60 per person and includes sance Pleasure Fmre and unlized for many years. The event be­ Maureen Ford at (866) 335-0704 for all conference matenals and lunch. For ~G-+ • Stressed out by bookkeeping problems? 17 Arttsans Market runs gins at 8 a.JlL wtth a continental more infonnanon. more information and to rcgi!:;ter, The leader in On-Site Service, Repair & Supplies For ·Get more out of QuickBooks•with please contact the Dtspute Resolution through May 31st. for ''"en W<'Ckend.s breakfast and the workshop wtll stan All Color & Laser Printers, Personal Copiers, and FAX expert QuickBooks "training and Memorial Day and from 10 a.m. promptly at 9 a.m .. concludmg at The Commumty Action Center at (909) 955--1903. :.'r On-Sire Service & Repair 'Ct" Free Delivery on all Products until 6 p.m. Glen Helen Regional noon. Cost for the half-day workshop Partnership Rtvcrside ..,'r Prcvcnti\c Maintenance oCr Buy & Sell New & Used Printers Call Linda Russell Park, De' ore at the 15 and 2 15 free­ is $130 for members of the BDNIE 2 5 County Dtspute Resolu­ The Palm Descn '..'r Annual Service Agreements oCr Toner Supplies the QuickBooks"Queen wa)s. Adults $19.50. children ages 5- ,md BDA'OC and $140 for non-mem­ hOn Center and the Palm Desert Canl­ M. ay 3. Campus of Cali­ Hewlett Packard I! $9.50 and chtldren under 5 free '"th bers. Cost includes a contmental pus of Califomta State Untverstty at fomta State Umverstty, San Bemardt­ L.A. & /u/a,d Empire no w til stage tts Fifth Annual Golf 2125 Wnght A\·c. , Suite C-8 a parent. General parkmg is free and $5 breakfast workshop materials in San Bemardino wtll host a mediation Authorized! La Verne. CA 91750 909.949.4930 preferred. For tickets call (909) 880- booklet fonn. as well as a CD-ROM tmm conference. The conference will Classtc on Monday, at the Btghom (909 ) 392-4707 877.553.4422 Golf Club m Palm Desert. The event (h~ - _....._ QUICKBOOKS 0122 or online wv.·w.renfmr.com. w tth the form and instructions. For take place SatunJay, at the Palm Desert FAX (909 1 392-4712 ~PRO ADVISOR E-mail Linda [email protected] Can also buy at the Fatre gates Dis­ more infom1auon and to make reser­ Campus ofCahfomia State Um,·crstty will serve as an annual fund-raiser to 877-95 -AMERI count!'. juniors, seniOrs, students and vations please call Shern Gomez at at San Bemardmo located at 37500 support both scholarships and cam­ militar) (w !D) S 17 (909) 684-6200. Cool- St., Palm Desert. Attorneys, pus development actt\ ittes. The event counselors, mdtvtduals and medtation IS expected to ra1se more than I The Bus mess Develop­ Health Underwriters' professiOnals lookmg to increase the $50.000 for local college scholar­ ment Association of the I Oth Annual Expo. knol.'.ledge and sktll ofmedJation are shtps and campus development ac­ KCAA 1050 AM 22 Inland Emptre (BDA IE) 22 "Make Your Desert Sales encouraged to attend thts ground­ tivities. The event has a limned num­ BUSINESS TO BUSINESS wtll hold an informational and edu­ Soar m 2004" will be held on Thurs­ breaking conference. Toptcs will in­ ber of play opportunities wtth four­ cational workshop on the new SF 330 day. at the Palm Valley Country Club. clude: Mediation as a Small Bus mess; somes at $1.500 and mdividual play­ ''Ti1ne Out" coURIER SERVICE Form on Thursday. at the Ontano Reservation cost v.11l be $50 per mem­ The Application of Mediation m La" ers at $600. To parttctpate m the Comention Center. The SF 330 Form, ber and $70 for non-members. For Enforcement and Transformative Me­ 2004 Golf Classic, contact Mary With Bill Anthony reqwred for all submtnals for federal those without advance reservations, at dianon. The conference will begin at 8 Eley at 760-341-2883, ext. 8107. prOJeCts as of June 8. 2004, replaces the door. the cost will be $75 per men1- a.m. and continue unnl 5 p.m. The cost and Joe Lyons ~ -~{. WEB SITES TWO WEEKS ONE WEEK ? SAME DAY A\1a...W CommWllcatums, lD.: \\'\\W3\13Stlr.lll't KCAA 1050AM Agnc11IIUr.ll F'pon Progr.tm IAEP>. Cd!1l lldc CTTIVU R>ncbl Cucamonga \\Vr"\1/.Citl\U.Q,)Il'l Columba 0uro \itlley \IOOJ.:ai c- hu.v.w.cvmc.rom Balanced Talk Radio! , .. liililtl S..qsof!m (lmd Valley \\'WW~.ron PFF Bank&Trust \\v.v..pfibank.rom ... plus guest interviews • Same Day Delivery • Special Messenger I.E Smoll Busmess IXv Co .WW\\". .esixk:.org • Gouners • Bag Exchanges Don lmus \brnage& FanulyTher.tpiSI wwv.·clarem.mLcoun..;elmg.com with award winning chefs, • Tailored Delivery Systems • Ovemtght Letter SelVIC8 Start your morning with /MUS in the Morning smo11 s.... ,s De\clopment c­ W\\W.Iesb&.\'lfg • Parcel Delivery Weekdays 6 - 9 AM tsl'res>dent .W\\-V.'.V.tutehou..e &<"' renowned wine connois­ seurs and leaders in the G. Gordon Liddy "The G-Man " E-MAIL ADDRESSES lli@!{p B{'AD Iiles, zwed ani!CU Iii! 11 CAD lioy. 14.4 lwii310)595-5Ql8. * My check •s end01ed Book of Lm:s. (A $30Value) Lacey Kendall - Ray Peyton Char&e: to my cnd1t card Muter Urd Vi$.1 Exp Due Mn:anl\tusBBS: WWIVNen\alcs,Lage fik; MSG llaoe,~ lttardc\1\Jds. Lml Saabbiellil~r<.l441ru!;ill0)432-24ll. Address PC-W"""""""' BBS A.V.GJ.F.: C BBS, 5lW'IDlliB~~ Atrt ani \lac<~»""""'- rolft CityiStllte g;mcs,RIP..,..28~1wi('m~31-1274 Phono. station that leaves no listener behind! --- I P:n'TcdnJq:y~~catliog.SOUllyain:ltlJporl.ti

The je\\el of Ontano " the dy­ hotel rooms. providing the busmcss 128 percent O\I."T the pa.•.;t year. in­ tcndees from outside the area namic Ontano Com em ion Center. and lcJsurc tmvclcr man)' opuons at cludmg an mcre<.L-'\C in mult1-ycar Contemporary m deSJgn and one of reasonable rates whether It 1s fi~t­ contract" Experienced 'lanagement the most technolog~cally ad,nnced fa­ class to nud-mnge accommodations. 1l1e Ontano Com cnt1on and Vis­ cilities m the nation, the center boasts Many upscale hotels. mcluding: A Communi() Resource Itors Bureau. and the convention more than 225.000 total square feet. Marriort. Double Tree. Sheraton and center arc managed by SMG, one With a 70.000-square-foot exhib­ otl1ers are '1rtually steps from the con­ The Ontario Convention Center IS of the largest facilities' manage­ it hall. 20.000-square-foot ballroom vention center, providing ea~y acces­ also a commumty resource \\ 1th ment companies in the country, Jdi\ISible into tluce sections), and over sibility for event participants. one out of four bookings proYidmg SMG manages more than 150 fa. 24.000 square feet of additional meet­ \\'hcther you arc in need of a a state-of-the-art venue for local cihties throughout the United ing rooms, the center IS an 1deal ven­ room to hold 20 or 2000 people. the C\'ents such as proms and school States. D1ck Walsh. the executive ue for small- to mid-size com·cnrions, Ontano Convention Center 1s the events. economic briefings. bu.."il­ director at Ontario, ha-; previOus­ tradeshows, C\.h1bits and meetings. place to hold your next local mecMg ness mecnngs and public fonun-;, ly managed facilities in Hawaii The comcnt1on center 1s also 3\'3.ilable or bllimcss t:\ cnt. ln sum. the Ontano mcluding a recent presidential ad­ and Alaska. as well as the Los for local meetings and seminars, Com·ention Center is: dress by George\\. Bush. Angeles Convention Center. school C\ cnt~. \\Cddings, and other community-related e\ cnts. The '\e\\est Facilit) in Southern The Ontario Comention and For additional iJ~/(Jrmativn em Sowh. The Ontario Comcntion Center California Visitors Bureau is: ern CahjOrnia .\· a.ffOrdahlc adnmtage. prO\ ides a full mnge of high-tech please comuct Amitu Patel, CHSP services, mcluding \ Jdco-conferenc­ The Ontano Convention Center is An Economic Impact Director ofSales and \lurketing, On­ ing, satellite capabihues. computer South em Califomm 's newest fa­ As a convention bureau, the wrio Com·ention and ~7sitors Bureau net\\orking and Internet access. The Cility for conventions. tmdeshows. OCVB adds approximately $6 Fax: Toll Free: (888) 272-7121: (909) The ONTARIO CONVE.: ION CE..'\1 fER is the convention center's staff is always and consumer expos. The facili­ million in economic impact to 937-3080 E-Mail: apatel(u,ontari· nearby to assist you with the smallest ty is also the most technological­ Ontario each year by bnngmg ocvb.com or simply visit our Web site: and detail to make sure your meeting goes ly advanced with more than 30 tourism dollars to local hotels, www.ontanocc.com technologically advanced facility offers all the space. serviCes, and off without a hitch. miles of fiber optics providing restaurants. transportation and re­ amenities you want at a PRICE YOl C'I\N AFFORD. And with over Within walking distance of the faster communicatiOn capabili­ tail shops. Three out of four con­ 100 daily non-stop flights from major U.S. cities to the new, convention center are more than 2.000 ties. Bookmg pace has mcreased vention center bookmgs bnng at- Ontario International Airport, it's even easier and more affordable to get here. Just give us a call and our

Renaissance Esmeralda Resort and Spa... . Sirocco .... knowledgeable staff will answer any questions you may have. For The Chop House .... It Doesn't Get Any Better!!! more information or an online RFP. visit WWW ONTARIOCC' (OM or call us at 1·888·262-7121 continued jivm page 51 with her husband. Best main dish on than at Sirocco's, we wandered off the sherry. the menu. per my wtfe, is the Rack of grounds of the Esmeralda hotel and OK. I ad­ Pomodoro E Basi lico (spmach ricotta Colomdo Lamb (marinated, grilled stopped at the Chop House in Palm mit it, I conft.rm or refer an event such as a convention, reunion, meeting, dumplings treshly made and tossed in and served with an au jus of porto Desert. am a lob­ a tomato basil sauce and topped with wine and herbs at $39). The dolce or Having the good fortune of en­ s t e r seminar or conference. When the referred event is confirmed with shaved panniggiano reggiano cheese dessert IS all fabulous, and you are on joying a great steak at the Palm restau­ bisque a signed contract for the Ontario hotel community- and/or the at $14 ). Th1s lightest pasta dish ever your own in the selections. rant in New York m Manhattan: Peter "nut and Ontario Convention Center, you are eli&ible to receive a gift oertiftcate tS prepared by the wife ofChefVivio The concluswn ..... save thousands Luger's in Brooklyn, New York: Del addict." Mass1gnaru who shares the chef duties of dollars .... no need to go to Italy for Frisco ·s Double Eagle m Las Vegas: The New in value. authentic Italian Shula 's Steak House in Miam1 and the Y o r k dehghtS ....JUSt Kob1-Angus steak at Le Mer m Wailo­ steak at go to Sirocco kt, I mte the best steak house to be the $31 is located m the Chop House in Palm Desert. over Renatssance Let's start rrom the beginmng of tnches The combination of ele· The ffordabl Ad• antag Esmemlda Re­ the menu I 0 red and SIX white thick, gance, goo(/ wine and sort and Spa in wines by the glass, along with I 0 about 10 great food is a delight at Indian Wells. vodka martini and nine gm martim se­ inches the Chop House in Palm The Chop lections are sure to get you in the long, and Desert. House is mood for a relaxed and enjoyable full, per my "THE Steak multi-<:ourse steak dmner. request, a House" in the The Maryland crab cakes and perfect "medium rare." Try the Chop Desert shrimp cocktails are, per my wife, the House-- you will enJoy! best appetizers to enjoy along wtth the After be­ Lady Godiva marnni. As for me-the The Chop House IS located at 74- This grand stairr:ase.... truly magnificent.... leads to the heart lieving we lobster bisque with cognac and truffle 040 Highway Ill in Palm Desert. ofall the fon .... namely the restaurants, bar, night club and could not get a oil was the "best" I have ever tasted, Call (760) 799-9888 for reservations. ballrooms ofthe Esmeralda hotel. better dinner even though the cognac is actually