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Highlights 2017 Our MISSION: Connecting Food Market Players Highlights 2017 Our MISSION: connecting food market players A European leader in temperature-controlled logistics and transport services, STEF carries fresh, frozen and thermosensitive products from their production sites Contents to their consumption sites. Every day, the Group's 16,700 employees work to Chairman's message 03 provide agrifood manufacturers, retailers and out-of- Governance 04 home foodservice businesses with tailored solutions, STEF at a glance 06 guaranteeing the best conditions in terms of food STEF in figures 08 safety, lead time and quality. 2017 Overview 10 Trends and challenges 12 STEF relies on the professionalism of its teams, the density of its European network (France, Italy, Spain, Operations Portugal, Belgium, the Netherlands and Switzerland) France - Transport 17 and its ability to adapt to market changes in order to France - Logistics 23 fulfil its mission. International 29 Maritime 37 Centres of expertise 40 CORPORATE SOCIAL RESPONSIBILITY Social policy 49 Environment 53 Social commitments 57 Consolidated financial statements 60 CONNECTING FOOD MARKET PLAYERS 01 The Chairman's message The economic recovery in most European countries and a favourable environment for food consumption characterised 2017. For the STEF Group, 2017 was to be a decisive year: solid growth, substantially improved results, a stronger financial structure and significant investments in shareholding model, which has exceeded the milestone production means. This year would also be the of 10,000 employee shareholders and will celebrate its opportunity to confirm our positioning on all our 25th anniversary this year. In addition, it has received the market segments, strengthen the specialisation of our Trophées Défis RSE award for its health and quality of commercial offers and prepare for the future, particularly work life policy and its second Lean and Green star in through the creation of nearly 900 jobs (excluding the Netherlands for its action to reduce CO2 emissions. external growth) and investments in new facilities. These awards confirm the relevance of our development In France, we opened new sites at Châteaubourg, model and encourage our continued efforts in this Nemours and to the north of Orléans. Internationally, direction. This is why, in 2018, we are focusing in we continued to set up a transport network in Spain particular on training the men and women of STEF. with the acquisition of the company BADOSA. We I want to pay tribute to them for their ongoing began structuring changes in Switzerland with the commitment and tell them that they can be rightfully construction of the Kölliken site and in the Netherlands proud of the quality service given to our customers. with the extension of the Bodegraven site (near The macroeconomic indicators allow us to embark Rotterdam). We have also introduced an ambitious on 2018 with optimism. We will continue the work to programme for new buildings that will be delivered consolidate our fundamentals on our markets, together in 2018 and 2019. with adapting our offers and the resources needed to At La Méridionale, we focused on innovation with a produce them; not forgetting our ongoing concern for quayside electrical connection for vessels at the Port of attractiveness and competitiveness. Marseille and the refurbishment of interior fittings with We all know that future growth will partly result from all our vessels now sporting a new livery. external growth, but also and above all from the proximity Enthusiasm We have also accelerated our vast digital transformation and trust of our customers. I thank them for this. project around several initiatives designed to increase our operational performance and respond to the needs of Respect our customers and employees. Digital technology is now one of the spearheads for innovation within the Group. Reliability In terms of corporate social responsibility, our Group has renewed its commitments on the basis of two strategic priorities: its unique social model and its Performance proactive and sustainable environmental policy. STEF has now been rated Ecovadis Gold, the highest recognition level, for this entrepreneurial approach which respects people and their environment. Francis LEMOR The Group has also been awarded for its employee Chairman 02 CONNECTING FOOD MARKET PLAYERS CONNECTING FOOD MARKET PLAYERS 03 EXECUTIVE Group's MANAGEMENT Jean-Pierre SANCIER Governance Chief Executive Officer Serge CAPITAINE Deputy Chief Executive Officer Sales and Marketing 01 02 03 04 Stanislas LEMOR Deputy Chief Executive Officer Finance and Administration EXECUTIVE COMMITTEE BOARD OF DIRECTORS Francis LEMOR, Chairman Bernard JOLIVET, Vice-Chairman Jean-Charles FROMAGE, Deputy Chief Executive Officer 05 06 07 08 09 Jean-Michel DELALANDE Elisabeth DUCOTTET Alain GEORGES Emmanuel HAU Estelle HENSGEN-STOLLER Jean-François LAURAIN Murielle LEMOINE Lucie MAUREL-AUBERT Dorothée PINEAU ALLIANZ Vie, represented by Peter ETZENBACH ATLANTIQUE MANAGEMENT, represented by François de COSNAC 10 11 12 01 Bertrand BOMPAS 06 Ángel LECANDA 10 Jean-Pierre SANCIER Managing Director Managing Director of STEF Iberia Chief Executive Officer of STEF of STEF Logistique 07 Stanislas LEMOR Chairman of STEF Transport 02 Marco CANDIANI Deputy Chief Executive Officer 11 Gilles SAUBIER Managing Director of STEF, Financial Director Real Estate Director of STEF Italy 08 Marc REVERCHON Managing Director of Immostef 03 Serge CAPITAINE Chairman and Managing Director 12 Marc VETTARD Deputy Chief Executive Officer of of La Méridionale Deputy Managing Director STEF-Sales and Marketing Director 09 Léon de SAHB of STEF Transport 04 Jean-Yves CHAMEYRAT IT Systems and Purchasing Director Human Resources Director Managing Director of STEF 05 Christophe GORIN Information et Technologies Group Business Director 04 CONNECTING FOOD MARKET PLAYERS CONNECTING FOOD MARKET PLAYERS 05 STEF at a glance From -25°C to +15°C! A European leader in temperature-controlled logistics, STEF operates on the transport and logistics market for food products. Its expertise and its network of facilities enable it to offer specialised solutions for manufacturers, retailers and out-of-home foodservice businesses, in 15 European countries. FRANCE OPERATIONS STEF Transport — STEF Logistique — Groupage, batch transport, Logistics services offered organisation of national and to manufacturers, retailers international consignments and out-of-home foodservice of fresh, frozen and seafood companies for their frozen, products for agrifood industries fresh and thermosensitive and retailers. food products. STEF’s assets The ability to Its expertise in Its policy of combine the human managing dynamic owning its real INTERNATIONAL ACTIVITIES MARITIME 1 3 5 element with new flows through its estate assets and Transport and logistics Passenger and freight transport technologies to adapt technological resources the expertise of the Real activities in Europe (Italy, between the continent and constantly and offer a and its information Estate teams (design, Spain, Portugal, Belgium, the Corsica under a public diverse range of dedicated systems for preparing, construction, building Netherlands and Switzerland) service concession. services, depending on the tracking and managing maintenance, improving and consignments between these different European countries. temperature and type of customer consignments. former operating sites) consignee customers. across Europe. The density CENTRES OF EXPERTISE The added value 4 of its network 2 generated by which fosters Real Estate — Design, Information systems — the search for proximity with the local construction, adaptation and Management of the IT and systematic consolidation economic fabric. maintenance of facilities and digital tools that the Group buildings, energy management uses to support its customers (the organisation of and improvement of former and improve the productivity, flows by distribution operating sites. responsiveness and security type: platforms for of its business divisions. retail, wholesale, dealer networks, etc.) 06 CONNECTING FOOD MARKET PLAYERS CONNECTING FOOD MARKET PLAYERS 07 STEF in figures 2017 turnover 2017 consolidated income Equity (in millions of euros) (Group share in millions of euros) (Group share in millions of euros) €2,976 M €93.6 M €625.8 M Good growth and confidence in the future 16,733 Workforce 81 Transport France sites Platforms 83 Logistics France sites and warehouses22763 International activities sites Economic recovery in Europe, increasing food Refrigerated quay area Storage volume consumption... 2017 was marked by a strong recovery in the organic growth of transport and logistics activities in France. The opening of several 2 3 strategic sites (Darvault in Ile-de-France, Orléans- 460,700 m 7,386,400 m Nord, Bodegraven in the Netherlands and Kölliken in Switzerland) reflected this momentum and the Group's ambitions, both in France and abroad. In 2017, La Méridionale won awards for the quality of its services, confirmed its capacity for innovation and showed satisfactory results. Trucks and as many 2,050 refrigerated trailers Ro-ro mixed passenger 3 and cargo vessels 08 CONNECTING FOOD MARKET PLAYERS CONNECTING FOOD MARKET PLAYERS 09 FRANCE - - STEF opens a new site in Nemours THE NETHERLANDS - STEF rolls out its FRANCE - STEF receives the Special Health Located to the south of the Ile-de-France on the commercial brand award for its global approach to quality of life 2 Overview th Paris-Lyon autoroute, this 15,000 m site is dedicated The transition
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