Electronic Mode of Payment – a Study of Indian Banking
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Customer Attitude on Service Quality of Private Banks in Tiruchirappalli
26326 R.Karthi et al./ Elixir Marketing Mgmt. 73 (2014) 26326-26329 Available online at www.elixirpublishers.com (Elixir International Journal) Marketing Management Elixir Marketing Mgmt. 73 (2014) 26326-26329 Customer Attitude on Service Quality of Private Banks in Tiruchirappalli R.Karthi *, B.Asha Daisy and M.Ganga E.G.S.Pillay Engineering College Nagapattinam, Tamilnadu, India. ARTICLE INFO ABSTRACT Article history: Marketing in today’s world is so difficult for existing players and the new entrants due to Received: 10 June 2014; the fast growing, changes in the customer preference and tastes, rapid growth of Received in revised form: technology, penetration of foreign players in the local market, price sensitiveness of 25 July 2014; customers and quality consciousness of government for attracting, acquiring, retaining Accepted: 9 August 2014; customers in the business. To identify the attitude of the customer in the banking sector, a study has been made in the Tiruchirappalli region among private bank. Keywords © 2014 Elixir All rights reserved. Customer Attitude, Service Quality, Private Banks. Introduction Reserve bank of India (RBI) came in picture in 1935 and Retail banking Industry is growing rapidly in a fast and study became the centre of every other bank taking away all the phase to acquire and retain the customers. To face the global responsibilities and functions of Imperial bank. Between 1969 competition the private banks are taking innumerable steps to and 1980 there was rapid increase in the number of branches of defend their business in order to maximize their potential the private banks. In April 1980, they accounted for nearly 17.5 business. -
Consolidation in Indian Banking Industry – Need of the Hour
Business Review Volume 3 Issue 2 July-December 2008 Article 8 7-1-2008 Consolidation in Indian banking industry – need of the hour Syed Ahsan Jamil Institute of Productivity and Management, Lucknow, India Bimal Jaiswal University of Lucknow, Lucknow, India Namita Nigam Institute of Environment and Management, Lucknow, India Follow this and additional works at: https://ir.iba.edu.pk/businessreview Part of the Finance and Financial Management Commons This work is licensed under a Creative Commons Attribution 4.0 License. iRepository Citation Jamil, S. A., Jaiswal, B., & Nigam, N. (2008). Consolidation in Indian banking industry – need of the hour. Business Review, 3(2), 1-16. Retrieved from https://ir.iba.edu.pk/businessreview/vol3/iss2/8 This article is brought to you by iRepository for open access under the Creative Commons Attribution 4.0 License. For more information, please contact [email protected]. https://ir.iba.edu.pk/businessreview/vol3/iss2/8 Business Review – Volume 3 Number 2 July – December 2008 DISCUSSION Consolidation in Indian Banking Industry- Need of the Hour Syed Ahsan Jamil Institute of Productivity and Management, Lucknow, India Bimal Jaiswal University of Lucknow, Lucknow, India Namita Nigam Institute of Environment and Management, Lucknow, India ABSTRACT his study is aimed at trying to unravel the fast and metamorphic changes been Tbrought about within the Indian banking industry. With the government in India clearly specifying that it will liberalize the entry of foreign banks in India by 2009 alarm bells have started ringing for underperforming banks who largely nurtured under government protection and lack of competition. It is now a fight for survival. -
Reforms in Indian Banking Sector: Retrospect & Prospects
International Journal of Advanced Research in Commerce, Management & Social Science (IJARCMSS) 90 ISSN : 2581-7930, GIF : 0.9063, CIF : 2.965 , Volume 02, No. 03, July - September, 2019, pp 90-94 REFORMS IN INDIAN BANKING SECTOR: RETROSPECT & PROSPECTS Prof. Bhargav Sunilkumar Radiya ABSTRACT In our country, commercial banks are the fastest and largest growing financial intermediaries in financial market. They have been playing a very crucial role in the process of development of our financial system. The banking system was developed during British era. British East India Company formed 3 major banks. After amalgamation of 3 banks, the name was given Imperial Bank which was taken over by SBI in 1955. The regulation of banking controlled by RBI & after nationalization of 14 large banks in 1969, an urgent need aroused in the Indian Money Market which could make the financial system more competitive, productive, and efficient and hence later on Private Banks like HDFC, ICICI banks etc came into existence. It brought Productivity and efficiency in the banking transactions. Now a days as banks are expanding various modern approach like internet banking, virtual banking, supervision and audit will have to be strengthened. Banks will have to pay greater attention to safeguard the interest of general public by creating transparency in the system. _______________________________________________________________________________________ Keywords: Banking System, Reforms in Banking, Economic Growth. _______________________________________________________________________________________ Introduction In our country, Banking sector plays an important role in strengthen of our economy. The policy of Liberalization, Privatization & Globalization was adopted in July 1991. There was a need to improve our banking system to provide high tech services to the clients. -
Scheduled Commercial Banks in India T.Vinila
IJRDO - Journal of Business Management ISSN: 2455-6661 SCHEDULED COMMERCIAL BANKS IN INDIA T.VINILA Assistant Professor of Commerce Social Welfare Residential Govt Degree College(w) Chittoor. Ph.No:8897799816 Email :[email protected] Email Id: [email protected] _______________________________________________________________________ Abstract The Indian financial system remains bank dominated, even as the availability of finance from alternative sources has increased in recent years. During 2016-17, bank credit accounted for 35 per cent of the total flow of financial resources to the commercial sector. The persistent deterioration in the banks asset quality has dented the profitability and constrained the financial intermediation. Consequent deleveraging has resulted in historically low credit growth, although subdued demand, especially from industry, has also restrained credit off-take. Demonetisation of specified bank notes (SBNs) in November 2016 impacted the banking sector’s performance transitorily in the form of a surge of low-cost deposits and abundance of liquidity in the system, which speeded up transmission of interest rate reduction and altered banks’ balance sheet structures even as they were engaged in managing the process of currency withdrawal and replacement. The present study is on the deposit mobilization of scheduled Commercial Banks group wise in India taking into consideration the deposits, types of deposits, population wise deposits and credit limit. Key words: Banking reforms, Scheduled Commercial Banks. Introduction: Volume-4 | Issue-6 | June,2018 1 IJRDO - Journal of Business Management ISSN: 2455-6661 The scheduled commercial banks are those banks which are included in the second schedule of RBI Act 1934 and which carry out the normal business of banking such as accepting deposits, giving out loans and other banking services. -
Types of Banks in India and Their Functions
IBPS PO 2014 BANKING AWARENESS NOTES Bank Rate : 9.0% Repo Rate : 8.0% Reverse Repo Rate : 7.0% Marginal Standing Facility Rate : 9.0% CRR : 4% SLR : 22% Base Rate : 10.00% - 10.25% Savings Deposit Rate : 4.00% Term Deposit Rate : 8.00% - 9.05% 91 day T-bills : 8.5201 % 182 day T-bills : 8.6613% 364 day T-bills : 8.6485 % 364 day T-bills : 8.6485 % Call Rates : 4.00% - 8.70% (ONE BANK FROM ANOTHER BANK) AS ON 02ND OCT.2014 Types of Banks in India and their functions Reserve Bank of India: RBI is the Central Bank of India, which acts as a banker to the government It is also called as ―Bankers bank‖, because all banks will have accounts with RBI. It provides funds to all banks hence it is called as BANKERS BANK RBI was established by an act of Parliament in 1934 It has four zonal offices at Mumbai, Kolkata, Chennai and Delhi and 19 regional offices Current Governor: Dr. Raghuram Rajan Deputy Governors: H R Khan, Dr Urjit Patel, R Gandhi and S S Mundra Head office: Mumbai Functions: Issues currency notes Acts as bankers bank Maintain foreign exchange reserves Maintains CRR and SLR Its affairs are regulated by 21-member central board of directors: Governor (Dr. Raghuram Rajan), 4 deputy Governors, 2 Finance Ministry representatives, 10 Government-nominates directors,4 directors to represent local boards Scheduled Commercial Banks: Scheduled Commercial banks are State Bank of India and its associates (State bank of India has got 7 subsidiaries they are State bank of Hyderabad, State bank of Mysore, State bank of Travancore, State bank of Indore, -
Banks: Evolution, 1 Types & Functions
BANKS: EVOLUTION, 1 TYPES & FUNCTIONS BANK: DEFINITION The word bank is derived from Latin word ‘bancus’, French word ‘banque’, Italian word ‘banca’, meaning "table"; German word ‘banc’, meaning bench or counter. Benches were used as makeshift desks or exchange counters during the Renaissance by Jewish bankers, who used to make their transactions atop desks covered by green tablecloths. The Indian Banking Regulations Act, 1949 defines the term Banking as the accepting, for the purpose of lending or investment, of deposits of money from the public, repayable on demand or otherwise, and withdrawal by cheque, draft, order or otherwise. According to the Indian Banking Regulations Act, 1949 a Banking Company means any company which transacts the business of banking. Thus, a company which is engaged in the manufacture of goods or carries on any trade and which accepts deposits of money from the public merely for the purpose of financing its business as such manufacturer or trader shall not be deemed to transact the business of banking. The activities specified in the Act as banking activities are lending, borrowing, accepting and discounting of bills, dealing in foreign currency, deposit lockers, transfer of money etc. The Act prohibits a bank from buying and selling goods and also from holding immovable property. EVOLUTION OF BANKING There was no such word as ‘banking’ before 1640, although the practice of safe-keeping and savings flourished in the temple of Babylon as early as 2000 B.C. The first bank called the ‘Bank of Venice’ was established in Venice, Italy in 1157 to finance the monarch in his wars. -
Download a Mobile Wallet App on Our Phone NFC Contactless Payments
1 ACKNOWLEDGMENT The incredible activity of Team All India Legal Forum is to give a stage to the scholars from all through the country to get their unique work distributed in type of diaries is outstanding. This volume has been capably arranged by the group and has advanced vital and most most important aspects comes under Banking Law in India, Evolution of Banking Law, Structure of RBI, DRAT, Lok Adalats under legal services authority act, Securitization, Dishonour of cheques, Banking Regulation Act Amendment Bill 2020 and many more. At the very end of our publication it inludes the Multiple Choice Questions to quickly learn and revise along with some fun corners to not to get bored. We praise all the understudy benefactors for their superb piece of work and our all the best for all your future undertakings. We guarantee all the perusers that this will add a ton to the information subsequent to perusing this ideal assemblage of examination on the most recent consuming of the country. Truth be told its for the lawful clique as well as for any individual who has an interest in field of law and to know Banking System in India. With Best Wishes Ms Mahimashree Kaur ALL INDIA LEGAL FORUM 2 FOREWORD More has been aforesaid regarding the writing of lawyers and judges than of the other cluster, except, of course, poets and novelists. The distinction is that whereas the latter has sometimes been loved for their writing, the general public has nearly always damned lawyers and judges for theirs. If this state of affairs has modified in recent times, it's solely therein several lawyers and judges have currently joined the rest of the globe is repining regarding the standard of legal prose. -
E-Banking and Financial Services IX
Shivaji University, Kolhapur Sem-VI ix) E-Banking and Financial Services Unit I : Introduction to e-Banking : Concept of e-banking, Impact of IT onbanking, IT applications in banks, Hardware and Software requirements,Features and challenges of e- Banking, RBI guidelines for e-banking, Traditionalbanking V/S Modern banking Unit II :Innovative Financial Services : Nature, scope and regulatory frameworkof financial services, E-Commerce, Modes of Payment – SWIFT, NEFT, RTGS,Credit Card, Debit Card, ATMs, CDMs, POS, Phone banking, Mobile banking,internet banking, smart cards Unit I :Introduction to e-Banking After studying this unit, students will be able to : Understand the concept of e-banking Know the impact of IT on banking Understand the application of IT in banking Differentiate between traditional banking and modern banking Introduction: In modern and advanced technological world, banking system has changed its face drastically to come out from traditional ways of banking. Today, Electronic banking is known as virtual banking or online banking or internet banking. E-Banking is the one of the fastest modes of banking transactions. It is nothing but the use of electronic and telecommunications network for providing information and delivering various banking products and services. A customer can access his account and conduct many transactions using his computer or mobile phone by using E-Banking. Most of the customers are using E-Banking or electronic mode for banking transactions to save their time. Banks are also enjoying the services rendered by them towards the customers. In traditional banking system only the cheques were first introduced in Indian banking system by Bengal Bank in 1784. -
Summer Project Report on Establishing a Strong Digital Footprint
SUMMER PROJECT REPORT ON ESTABLISHING A STRONG DIGITAL FOOTPRINT PREPARED FOR AND PRESENTED TO UNDER THE GUIDANCE OF MOHD SHARIQ KHAN BHUMIKA TREHAN Submitted in partial fulfilment for the award of degree of Masters of Business Administration from A P J ABDUL KALAM TECHNICAL UNIVERSITY. BY RASHMI SHRIVASTAVA (1413170101) ICCMRT ACKNOWLEDGEMENT The internship opportunity I had with Housing Development and Finance Corporation (HDFC) was a great chance of learning and professional development. Therefore, I consider myself fortunate and also grateful for having a chance to meet so many wonderful people and professionals who led me through this internship period. I am using this opportunity to express my deepest gratitude and special thanks to the Branch Manager of this company MD. SHARIQ KHAN, who in spite of being extraordinarily busy with his duties, took time out to hear, guide and keep me on the correct path and allowing me to carry out my project at their esteemed organization during the internship. I express my deepest thanks to MR. RAHUL JAIN (BACKUP BRANCH MANAGER) for taking part in useful decision and giving necessary advices and guidance to make my work easier. I choose this moment to acknowledge his contribution gratefully. It is my radiant sentiment to place on record, my best regards and deepest sense of gratitude to my faculty coordinator MRS. BHUMIKA TREHAN for her careful and precious guidance which were extremely valuable for my study both theoretically and practically. I would also take this opportunity to express my deepest gratitude towards all the employees of HDFC BANK, AMINABAD BRANCH who have helped me and guided me during the course of my internship. -
Vijaya Bank and Dena Bank Into the Bank of Baroda (Bob) Has Come Into Effect and All Branches of the Former Two Will Function As Branches of Bob
The pain you feel today, will be the strength you feel tomorrow Index • Banking & Economy • Appointments & Resignations • Science & Technology • Obituaries • Person on Visit • Sports • Agreements & MOUs • Days & Events • Extra Highlights Banking and Economy Reliance MF launched Voice-Based Transactions रिलायंस एमएफ ने 鵍वनन-आधारित लेनदेन श셂ु किया Banking and Economy • Reliance Nippon Life Asset Management (RNAM) has joined hands with Google to enable the customers of Reliance Mutual Fund to carry out voice-based financial transactions. • रिलायंस निप्पॉि लाइफ एसेट मैिेजमᴂट (RNAM) िे गूगल के साथ ममलकि रिलायंस 륍यूचुअल फंड के ग्राहकⴂ को ध्वनि- आधारित ववत्तीय लेिदेि कििे की सुववधा प्रदाि की है। Banking and Economy • With this, RNAM became the first company in India, to provide a conversational interface that would help customers regarding funds transactions. • इसके साथ, RNAM संवादात्मक इंटिफेस प्रदाि कििे वाली भाित की ऐसी पहली कंपिी बि गई है, जो ग्राहकⴂ को पैसे के लेिदेि मᴂ मदद किेगी। Banking and Economy Extra Information: Reliance Founded: 08 May 1973 Founder: Dhirubhai Ambani Headquarters: Nariman Point, Mumbai, India Key people: o Mukesh Ambani (Chairman & MD) o Alok Agarwal (CFO) Banking and Economy Reliance Nippon Life Asset Management Limited (RNAM) Executive Director & Chief Executive Officer: Mr. Sundeep Sikka Banking and Economy Google Founded: September 4, 1998; California Founders: Larry Page, Sergey Brin Headquarters: California, U.S. Key people: o Sundar Pichai (CEO) o Ruth Porat (CFO) Parent: Alphabet Inc. (2015–present) Banking and Economy BOB becomes 3rd Largest Bank बिℂ ऑफ बड़ौदा 3 सबसे बडा बिℂ बना Banking and Economy • The amalgamation of Vijaya Bank and Dena Bank into the Bank of Baroda (BoB) has come into effect and all branches of the former two will function as branches of BoB. -
An Analytical Study of Reforms and Their Impact on Indian Banking
International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com An Analytical Study of Reforms and their Impact on Indian Banking Sector Neha Chadha Ph.D Scholar (Commerce) (2014-2017) Kalinga University, Raipur, C.G. Enrollment No. 15020108 (KU002MMXIV02010191) Abstract We are living in the fast changing world. With new emerging technologies and rapid expansion of internet e-mail etc. excess to global information and knowledge and to commodity markets worldwide is how much easier than before, in a bit to meet commitments to international institutional like world bank, IMF, WTO country after country is pulling down barriers to foreign trade and investment. The government of India has also followed suit with the result that quantitative restrictions on foreign trade are being dismantled speedily. On the domestic front there are clear signals of privatization and liberalization as licensing is being given up, controls are being dismantled, restrictive laws are being removed and the privatization is being used in almost all sectors. India is a developing economy with the low growth of GDP, low per capita income, rapid population growth existence of dualism, technological backwardness etc. At the time of independence it was a close economy with no FDI, no MNC‘s, restriction on currency movements, quota raj, permit raj, license raj and socialistic pattern of economy. 112 International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com Indian banking sector was also working in the close economy scenario. -
Different Types of SBI Savings Product Scheme for Customers, Public
© 2019 JETIR June 2019, Volume 6, Issue 6 www.jetir.org (ISSN-2349-5162) Different Types of SBI Savings Product Scheme for Customers, Public. Dr. M.P. Naik Associate Professor & Research Guide Dept of Commerce Government College, Kalaburagi, Mr. Shivakumar Shambuling Research Scholar Dept. of Commerce Gulbarga University, Kalaburagi. ABSTRACT SBI Savings Product in Banking sector, helps more savings funds networking of business in bank sector, like that bank products and facilities that provide job opportunities develop others business service sector. In Modern Day’s, world’s banking sector have dramatically changed and increased the usage of Savings Products for individual, businessperson, companies by the impact of new technologies changes. Global business environment provides various business opportunities and challenges for banking sector to manage different types of savings product. SBI Savings Product are necessary savings channel in all field way for competitive environment savings business to provide loan and advances to Public, customers, loan to State or Central Government Schemes. Today’s demand of banking sector is provide best performance value savings and investment for funds values in anytime, anywhere banking transaction. This requires innovative, world class financial savings product for banking funds & investment to help to large financial loan services activities to customers in the new modern global economy business market. Now, the new emerging savings product trends impact on banking sector with other related business services sector. The number of public sector, private sector banks adopts and updates their bank apps to manage their savings product transaction in time to time technologies changes in global business market. The banking sector products, facilities provide services with safety environment business.