An Analytical Study of Reforms and Their Impact on Indian Banking

Total Page:16

File Type:pdf, Size:1020Kb

An Analytical Study of Reforms and Their Impact on Indian Banking International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com An Analytical Study of Reforms and their Impact on Indian Banking Sector Neha Chadha Ph.D Scholar (Commerce) (2014-2017) Kalinga University, Raipur, C.G. Enrollment No. 15020108 (KU002MMXIV02010191) Abstract We are living in the fast changing world. With new emerging technologies and rapid expansion of internet e-mail etc. excess to global information and knowledge and to commodity markets worldwide is how much easier than before, in a bit to meet commitments to international institutional like world bank, IMF, WTO country after country is pulling down barriers to foreign trade and investment. The government of India has also followed suit with the result that quantitative restrictions on foreign trade are being dismantled speedily. On the domestic front there are clear signals of privatization and liberalization as licensing is being given up, controls are being dismantled, restrictive laws are being removed and the privatization is being used in almost all sectors. India is a developing economy with the low growth of GDP, low per capita income, rapid population growth existence of dualism, technological backwardness etc. At the time of independence it was a close economy with no FDI, no MNC‘s, restriction on currency movements, quota raj, permit raj, license raj and socialistic pattern of economy. 112 International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com Indian banking sector was also working in the close economy scenario. Indian banking system was not sound at the time of independence. In 1949, 2 major actions were taken with a view of structural reforms in the banking sector. Banking regulation Act, which provided extensive power to RBI over the commercial banks and another was the nationalization of RBI. Banking regulation act provided excessive power the RBI. In a free enterprise economy, commercial banks operate like any other business entity and gain private profit so at the time of independence it was viewed that the freedom of commercial bank was not in the harmony of the socialistic pattern of society, so they were nationalized in 1969 to establish the control over these banks. This study attempts to study the banking reforms in India and their impact on Indian Banking System. 1.1 Introduction Ritika Gauba (2012) 1 in her study revealed that the concept of modern banking was first traced in medieval Florence in 1397. A powerful merchant family named Medici established a network of shops that allowed patrons to place money on account and withdraw the money in another city that had a Medici representative. Many powerful families and even the Church kept their money in Medici banks. This allowed rich people to travel without the need to carry large sums of money and risk of robbery while travelling. Banking continued to gain popularity throughout Europe by 1700. Nearly every country in Europe had some form of established banking. Modern banking has come a very long way from those humble beginnings in Florence. Banking today 1 Ritika Gauba, ―The Indian Banking Industry : Evolution, Transformation & The Road Ahead‖, Pacific Business Review International, Vol 5 No 1, pp. 85-97. 113 International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com covers the entire spectrum of finance from simple savings to credit cards and home loans. Banking Regulation Act, 1949, Section 5(c), defines bank as "a banking company which transacts the business of banking in India.' Further, Section 5(b) of the BR Act defines banking as, 'accepting, for the purpose of lending or investment, of deposits of money from the public, repayable on demand or otherwise, and withdraw able, by cheque, draft, and order or otherwise. 2 "A good bank is not only the financial heart of the community, but also one with an obligation of helping in every possible manner to improve the economic conditions of the common people" - A. Subba Rao Pai founder of Canara bank 1.2 Objectives and Research Methodology Objectives of Study 1. Examine the Evolution of Indian banking system. 2. Identify the changing structure of Indian banking sector since independence. 3. To find out the nature of banking sector reforms and its affect on functioning of banks in India. Research Methodology Research methods can be classified in different ways, the most common distinction is between the quantitative and the qualitative approaches 2 Bharathi . N. (2007), Indian Banking and Finance – A Paradigm Shift 114 International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com (Myers, 2007 3). Quantitative approaches were originally used while studying natural sciences like: laboratory experiments, survey methods and numerical methods. A qualitative study is used when the researcher wants to get a deeper understanding on a specific topic or situation. Myers (2007) 4 stated that the qualitative approach was developed in social sciences in order to support the researcher in studies including cultural and social phenomena. Sources included in the qualitative approach are interviews, questionnaires, observations, documents and the researcher‘s impression and reactions. The chosen approach is qualitative. Qualitative research typically takes the form of in-depth interviews with a small number of respondents. These interviews may be done one individual at a time, or in groups. Individual interviews have the advantages of providing very rich information and avoiding the influence of others on the opinion of any one individual. Individual interviews are very expensive and time consuming, however, and as a result, it is not likely that any one research program will interview large number of individuals. 1.3 Evolution of Banking in India Charan Singh et. al. 5 (2014) Banking sector in India dates back to 18th century with the establishment of Bank of Hindustan in 1770 followed by the General Bank of India in 1786. There were a number of Public sector 3 Myers, M. D. (2007), ―Qualitative Research in Information Systems‖, MIS Quarterly, vol. 21 No. 2, pp.241-242. 4 Ibid 5 Charan Singh, Namrata, Gaurav, ―Impact of Foreign Banks on the Indian Economy‖, working paper 451, 115 International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com banks like Bank of Bengal, Bank of Bombay which came into existence between 1800 and 1850(including State Bank of India. These banks were founded as per the charters from British East India Company. With the trade relations developing between India and various other countries there was a keen interest from banks in other countries to invest in India and grow their customer base here. The banks were following the customers in some cases while in some other banks led new customers to enter new geographies and make investments. In India, banking has developed from the primitive stage to the modern system of banking in a fashion that has no parallel in the world history. With the dawn of independence, changes of vast magnitude have taken place in India. After independence India launched a process of planned economic activity in order to overcome the multitude of problems it faced as an underdeveloped nation. The increasing tempo of economic activity lead to tremendous increase in the volume and complexity of banking activity. Therefore, the role of banks has had to expand at a fast pace. As engines of development and vehicle of silent Socio-economic revolution in the country, Indian banks have assumed new responsibilities in the fields of geographical expansion, functional diversification and personal portfolio. Indian banking transformed itself from ‗Class banking to Mass banking‘ 6. A banking sector performs three Primary functions in an economy: The operation of the payment system, the mobilization of savings and the allocation of savings to investment projects. By allocating capital to the highest value use while limiting the risk and cost involved, the banking 6 A. S. Chawla, K. K. Uppal, K. Malhotra, ‗Indian Banking Towards 21st Century‘. Deep and Deep Publications, New Delhi, 1988. 116 International Journal of Business Administration and Management. ISSN 2278-3660 Volume 7, Number 1 (2017), © Research India Publications http://www.ripublication.com sector can exert a positive influence on the overall economy, and thus of broad macro economic importance 7. The origin of the Indian banking industry may be found with the establishment of .Bank of Bengal‘ in Kolkata in 1786. The Bank of Calcutta was the first part of the golden triangle- established in June 1806, it which was renamed as Bank of Bengal in January 1809. This was followed by the establishment of the Bank of Madras in July 1843, as a joint stock company, through the reorganization and amalgamation of four banks viz., Madras Bank, Carnatic Bank, Bank of Madras and the Asiatic Bank. This bank brought about major innovations in banking such as use of joint stock system, conferring of limited liability on shareholders, and most importantly acceptance of deposits from the general public. The last presidency bank- Bank of Bombay which was also last bank to be set up under the British Raj was established in 1868. The three Presidency Banks with their 70 branches were merged in 1921 to form the Imperial Bank of India. The new monolith took on the triple role of a commercial bank, a banker's bank and a banker to the government. Thus proving that the concept of mergers and consolidation as well as their success in the banking system of India, is not as recent a phenomenon as is often thought to be.
Recommended publications
  • Official Site, Telegram, Facebook, Instagram, Instamojo
    Page 1 Follow us: Official Site, Telegram, Facebook, Instagram, Instamojo All SUPER Current Affairs Product Worth Rs 1200 @ 399/- ( DEAL Of The Year ) Page 2 Follow us: Official Site, Telegram, Facebook, Instagram, Instamojo SUPER Current Affairs MCQ PDF 3rd August 2021 By Dream Big Institution: (SUPER Current Affairs) © Copyright 2021 Q.World Sanskrit Day 2021 was celebrated on ___________. A) 3 August C) 5 August B) 4 August D) 6 August Answer - A Sanskrit Day is celebrated every year on Shraavana Poornima, which is the full moon day in the month of Shraavana in the Hindu calendar. In 2020, Sanskrit Day was celebrated on August 3, while in 2019 it was celebrated on 15 August. Sanskrit language is believed to be originated in India around 3,500 years ago. Q.Nikol Pashinyan has been re-appointed as the Prime Minister of which country? A) Ukraine C) Turkey B) Armenia D) Lebanon Answer - B Nikol Pashinyan has been re-appointed as Armenia’s Prime Minister by President Armen Sarkissian. Pashinyan was first appointed as the prime minister in 2018. About Armenia: Capital: Yerevan Currency: Armenian dram President: Armen Sargsyan Page 3 Follow us: Official Site, Telegram, Facebook, Instagram, Instamojo Q.Min Aung Hlaing has taken charge as the Prime Minister of which country? A) Bangladesh C) Thailand B) Laos D) Myanmar Answer - D The Chief of the Myanmar military, Senior General Min Aung Hlaing has taken over as the interim prime minister of the country on August 01, 2021. About Myanmar Capital: Naypyitaw; Currency: Kyat. NEWLY Elected
    [Show full text]
  • INDIAN BANKING SECTOR – a PARADIGM SHIFT Original
    IF : 4.547 | IC Value 80.26 VolumeVOLUME-6, : 3 | Issue ISSUE-6, : 11 | November JUNE-2017 2014 • ISSN • ISSN No No 2277 2277 - -8160 8179 Original Research Paper Commerce INDIAN BANKING SECTOR – A PARADIGM SHIFT Snehal Kotak Research Scholar, Dept of Commerce, Nims University Associate Professor, Humanities, Social Sciences and Commerce, NIMS University Dr. Mukesh Kumar Co-Author ABSTRACT With the potential to become the fth largest banking industry in the world by 2020 and third largest by 2025 according to KPMG-CII report, India's banking and nancial sector is expanding rapidly. The Indian Banking industry is currently worth Rs. 81 trillion (US $ 1.31 trillion) and banks are now utilizing the latest technologies like internet and mobile devices to carry out transactions and communicate with the masses. The Indian banking sector consists of 26 public sector banks, 20 private sector banks and 43 foreign banks along with 61 regional rural banks (RRBs) and more than 90,000 credit cooperatives. This paper explains the changing banking scenario, the impact of economic reforms and analyses the challenges and opportunities of national and commercial banks. KEYWORDS : Introduction: Progress Made- Analysysis the various challenges & opportunities Today Indian Banking is at the crossroads of an invisible revolution. that stand in front of the Indian Banking Industry. The sector has undergone signicant developments and investments in the recent past. Most of banks provide various The Banking Regulation Act: services such as Mobile banking, SMS Banking, Net banking and The Banking Act 1949 was a special legislation, applicable ATMs to their clients. According to the Reserve Bank of India (RBI), exclusively to the banking companies.
    [Show full text]
  • ACCEPTANCE of E-BANKING AMONG CUSTOMERS (An Empirical Investigation in India)
    1 | Journal of Management and Science Vol.2, No.1 I SSN:2249-1260/EISSN:2250 -18 19 ACCEPTANCE OF E-BANKING AMONG CUSTOMERS (An Empirical Investigation in India) K.T. Geetha1 & V.Malarvizhi2 1Professor and 2Assistant Professor, Department of Economics, Avinashilingam Institute for home Science and Higher Education for Women Coimbatore -641043, TamilNadu, India Abstract Financial liberalization and technology revolution have allowed the developments of new and more efficient delivery and processing channels as well as more innovative products and services in banking industry. Banking institutions are facing competition not only from each other but also from non-bank financial intermediaries as well as from alternative sources of financing. Another strategic challenge facing banking institutions today is the growing and changing needs and expectations of consumers in tandem with increased education levels and growing wealth. Consumers are becoming increasingly discerning and have become more involved in their financial decisions. This paper investigates the factors which are affecting the acceptance of e- banking services among the customers and also indicates level of concern regarding security and privacy issues in Indian context. Primary data was collected from 200 respondents through a structured questionnaire. Descriptive statistics was used to explain demographic profile of respondents and Factor and Regression analyses were used to know the factors affecting e-banking services among customer in India. The finding depicts many factors
    [Show full text]
  • BUSINESS PERSPECTIVE E-BANKING SYSTEMS in INDIA DIVYA NALLURI Harrisburg University of Science and Technology
    Harrisburg University of Science and Technology Digital Commons at Harrisburg University Dissertations and Theses Project Management, Graduate (PMGT) Spring 4-9-2018 BUSINESS PERSPECTIVE E-BANKING SYSTEMS IN INDIA DIVYA NALLURI Harrisburg University of Science and Technology Follow this and additional works at: http://digitalcommons.harrisburgu.edu/pmgt_dandt Part of the Human Resources Management Commons, Interpersonal and Small Group Communication Commons, Management Information Systems Commons, and the Management Sciences and Quantitative Methods Commons Recommended Citation NALLURI, D. (2018). BUSINESS PERSPECTIVE E-BANKING SYSTEMS IN INDIA. Retrieved from http://digitalcommons.harrisburgu.edu/pmgt_dandt/36 This Thesis is brought to you for free and open access by the Project Management, Graduate (PMGT) at Digital Commons at Harrisburg University. It has been accepted for inclusion in Dissertations and Theses by an authorized administrator of Digital Commons at Harrisburg University. For more information, please contact [email protected]. Graduate Research Development BUSINESS PERSPECTIVE E-BANKING SYSTEMS IN INDIA by DIVYA NALLURI (168729) Harrisburg University of Science & Technology, Harrisburg, Pennsylvania. 1 | P a g e TABLE OF CONTENTS TABLE OF CONTENTS ............................................................................................................. 2 PREFACE ............................................................................................................................ 3 INTRODUCTION ...............................................................................................................
    [Show full text]
  • State Bank of India
    State Bank of India State Bank of India Type Public Traded as NSE: SBIN BSE: 500112 LSE: SBID BSE SENSEX Constituent Industry Banking, financial services Founded 1 July 1955 Headquarters Mumbai, Maharashtra, India Area served Worldwide Key people Pratip Chaudhuri (Chairman) Products Credit cards, consumer banking, corporate banking,finance and insurance,investment banking, mortgage loans, private banking, wealth management Revenue US$ 36.950 billion (2011) Profit US$ 3.202 billion (2011) Total assets US$ 359.237 billion (2011 Total equity US$ 20.854 billion (2011) Owner(s) Government of India Employees 292,215 (2012)[1] Website www.sbi.co.in State Bank of India (SBI) is a multinational banking and financial services company based in India. It is a government-owned corporation with its headquarters in Mumbai, Maharashtra. As of December 2012, it had assets of US$501 billion and 15,003 branches, including 157 foreign offices, making it the largest banking and financial services company in India by assets.[2] The bank traces its ancestry to British India, through the Imperial Bank of India, to the founding in 1806 of the Bank of Calcutta, making it the oldest commercial bank in the Indian Subcontinent. Bank of Madras merged into the other two presidency banks—Bank of Calcutta and Bank of Bombay—to form the Imperial Bank of India, which in turn became the State Bank of India. Government of Indianationalised the Imperial Bank of India in 1955, with Reserve Bank of India taking a 60% stake, and renamed it the State Bank of India. In 2008, the government took over the stake held by the Reserve Bank of India.
    [Show full text]
  • Agricultural Credit System in India: Evolution, Effectiveness and Innovations
    A Service of Leibniz-Informationszentrum econstor Wirtschaft Leibniz Information Centre Make Your Publications Visible. zbw for Economics Gulati, Ashok; Juneja, Ritika Working Paper Agricultural credit system in India: Evolution, effectiveness and innovations ZEF Working Paper Series, No. 184 Provided in Cooperation with: Zentrum für Entwicklungsforschung / Center for Development Research (ZEF), University of Bonn Suggested Citation: Gulati, Ashok; Juneja, Ritika (2019) : Agricultural credit system in India: Evolution, effectiveness and innovations, ZEF Working Paper Series, No. 184, University of Bonn, Center for Development Research (ZEF), Bonn This Version is available at: http://hdl.handle.net/10419/206974 Standard-Nutzungsbedingungen: Terms of use: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Documents in EconStor may be saved and copied for your Zwecken und zum Privatgebrauch gespeichert und kopiert werden. personal and scholarly purposes. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle You are not to copy documents for public or commercial Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich purposes, to exhibit the documents publicly, to make them machen, vertreiben oder anderweitig nutzen. publicly available on the internet, or to distribute or otherwise use the documents in public. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, If the documents have been made available under an Open gelten abweichend
    [Show full text]
  • Banking Laws in India
    Course: CBIL-01 Banking Laws In India Vardhaman Mahaveer Open University, Kota 1 Course: CBIL-01 Banking Laws In India Vardhaman Mahaveer Open University, Kota 2 Course Development Committee CBIL-01 Chairman Prof. L. R. Gurjar Director (Academic) Vardhaman Mahaveer Open University, Kota Convener and Members Convener Dr. Yogesh Sharma, Asso. Professor Prof. H.B. Nanadwana Department of Law Director, SOCE Vardhaman Mahaveer Open University, Kota Vardhaman Mahaveer Open University, Kota External Members: 1. Prof. Satish C. Shastri 2. Prof. V.K. Sharma Dean, Faculty of law, MITS, Laxmangarh Deptt.of Law Sikar, and Ex. Dean, J.N.Vyas University, Jodhpur University of Rajasthan, Jaipur (Raj.) 3. Dr. M.L. Pitaliya 4. Prof. (Dr.) Shefali Yadav Ex. Dean, MDS University, Ajmer Professor & Dean - Law Principal, Govt. P.G.College, Chittorgarh (Raj.) Dr. Shakuntala Misra National Rehabilitation University, Lucknow 5. Dr Yogendra Srivastava, Asso. Prof. School of Law, Jagran Lakecity University, Bhopal Editing and Course Writing Editor: Course Writer: Dr. Yogesh Sharma Dr Visvas Chauhan Convener, Department of Law State P. G. Law College, Bhopal Vardhaman Mahaveer Open niversity, Kota Academic and Administrative Management Prof. Vinay Kumar Pathak Prof. L.R. Gurjar Vice-Chancellor Director (Academic) Vardhaman Mahaveer Open University, Kota Vardhaman Mahaveer Open University, Kota Prof. Karan Singh Dr. Anil Kumar Jain Director (MP&D) Additional Director (MP&D) Vardhaman Mahaveer Open University, Kota Vardhaman Mahaveer Open University, Kota Course Material Production Prof. Karan Singh Director (MP&D) Vardhaman Mahaveer Open University, Kota Production 2015 ISBN- All right reserved no part of this book may be reproduced in any form by mimeograph or any other means, without permission in writing from the V.M.
    [Show full text]
  • Consolidation Among Public Sector Banks
    R Gandhi: Consolidation among public sector banks Speech by Mr R Gandhi, Deputy Governor of the Reserve Bank of India, at the MINT South Banking Enclave, Bangalore, 22 April 2016. * * * Assistance provided by Shri Santosh Pandey is gratefully acknowledged. 1. At present banking system in India is evolving with a mixture of bank types serving different segments of the economy. In the last few years, the system has seen entry of new banks and emergence of new bank types targeted to serve niche segments of the society. However, banking system continues to be dominated by Public Sector Banks (PSBs) which still have more than 70 per cent market share of the banking system assets. At present there are 27 PSBs with varying sizes. State Bank of India, the largest bank, has balance sheet size which is roughly 17 times the size of smallest public sector bank. Most PSBs follow roughly similar business models and many of them are also competing with each other in most market segments they are active in. Further, PSBs have broadly similar organisational structure and human resource policies. It has been argued that India has too many PSBs with similar characteristics and a consolidation among PSBs can result in reaping rich benefits of economies of scale and scope. 2. The suggestion of consolidation among PSBs has quite old history. Narasimham Committee Report in 1991 (NC-I), recommended a three tier banking structure in India through establishment of three large banks with international presence, eight to ten national banks and a large number of regional and local banks.
    [Show full text]
  • Commercial Bank
    Commercial bank An institution which accepts deposits, makes business loans, and offers related services. Commercial banks also allow for a variety of deposit accounts, such as checking, savings, and time deposit. These institutions are run to make a profit and owned by a group of individuals, yet some may be members of the Federal Reserve System. While commercial banks offer services to individuals, they are primarily concerned with receiving deposits and lending to businesses. Nature of Commercial Banks Commercial banks are an organization which normally performs certain financial transactions. It performs the twin task of accepting deposits from members of public and make advances to needy and worthy people form the society. When banks accept deposits its liabilities increase and it becomes a debtor, but when it makes advances its assets increases and it becomes a creditor. Banking transactions are socially and legally approved. It is responsible in maintaining the deposits of its account holders. Indian Banking Industry Banking in India originated in the first decade of 18th century with The General Bank of India coming into existence in 1786. This was followed by Bank of Hindustan. Both these banks are now defunct. The oldest bank in existence in India is the State Bank of India being established as "The Bank of Bengal" in Calcutta in June 1806. A couple of decades later, foreign banks like Credit Lyonnais started their Calcutta operations in the 1850s. At that point of time, Calcutta was the most active trading port, mainly due to the trade of the British Empire, and due to which banking activity took roots there and prospered.
    [Show full text]
  • Customer Attitude on Service Quality of Private Banks in Tiruchirappalli
    26326 R.Karthi et al./ Elixir Marketing Mgmt. 73 (2014) 26326-26329 Available online at www.elixirpublishers.com (Elixir International Journal) Marketing Management Elixir Marketing Mgmt. 73 (2014) 26326-26329 Customer Attitude on Service Quality of Private Banks in Tiruchirappalli R.Karthi *, B.Asha Daisy and M.Ganga E.G.S.Pillay Engineering College Nagapattinam, Tamilnadu, India. ARTICLE INFO ABSTRACT Article history: Marketing in today’s world is so difficult for existing players and the new entrants due to Received: 10 June 2014; the fast growing, changes in the customer preference and tastes, rapid growth of Received in revised form: technology, penetration of foreign players in the local market, price sensitiveness of 25 July 2014; customers and quality consciousness of government for attracting, acquiring, retaining Accepted: 9 August 2014; customers in the business. To identify the attitude of the customer in the banking sector, a study has been made in the Tiruchirappalli region among private bank. Keywords © 2014 Elixir All rights reserved. Customer Attitude, Service Quality, Private Banks. Introduction Reserve bank of India (RBI) came in picture in 1935 and Retail banking Industry is growing rapidly in a fast and study became the centre of every other bank taking away all the phase to acquire and retain the customers. To face the global responsibilities and functions of Imperial bank. Between 1969 competition the private banks are taking innumerable steps to and 1980 there was rapid increase in the number of branches of defend their business in order to maximize their potential the private banks. In April 1980, they accounted for nearly 17.5 business.
    [Show full text]
  • Introduction Banking in India
    Introduction Banking in India Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786, and the Bank of Hindustan, both of which are now defunct. The oldest bank in existence in India is the State Bank of India, which originated in the Bank of Calcutta in June 1806, which almost immediately became the Bank of Bengal. This was one of the three presidency banks, the other two being the Bank of Bombay and the Bank of Madras, all three of which were established under charters from the British East India Company. For many years the Presidency banks acted as quasi-central banks, as did their successors. The three banks merged in 1921 to form the Imperial Bank of India, which, upon India’s Independence became the State Bank of India. Origin of Banking in India Indian merchants in Calcutta established the Union Bank in 1839, but it failed in 1848 as a consequence of the economic crisis of 1848-49. The Allahabad Bank, established in 1865 and still functioning today, is the oldest Joint Stock bank in India. (Joint Stock Bank: A company that issues stock and requires shareholders to be held liable for the company’s debt) It was not the first though. That honor belongs to the Bank of Upper India, which was established in 1863, and which survived until 1913, when it failed, with some of its assets and liabilities being transferred to the Alliance Bank of Simla. When the American Civil War stopped the supply of cotton to Lancashire from the Confederate States, promoters opened banks to finance trading in Indian cotton.
    [Show full text]
  • A Study on Customer Satisfaction of Bharat Interface for Money (BHIM)
    International Journal of Innovative Technology and Exploring Engineering (IJITEE) ISSN: 2278-3075, Volume-8 Issue-6, April 2019 A Study on Customer Satisfaction of Bharat Interface for Money (BHIM) Anjali R, Suresh A Abstract: After demonetization on November 8th, 2016, India saw an increased use of different internet payment systems for Mobile banking saw its growth during the period of 2009- money transfer through various devices. NPCI (National 2010 with improvement in mobile internet services across Payments Corporation India) launched Bharat interface for India. SMS based applications along with mobile Money (BHIM) an application run on UPI (Unified Payment application compatible with smartphones offered improved Interface) in December 2016 to cater the growing online payment banking services to the customers. Apart from the bank’s needs. The different modes of digital payments saw a drastic mobile applications other applications like BHIM, Paytm, change in usage in the last 2 years. Though technological Tez etc. offered provided enhanced features that lead to easy innovations brought in efficiency and security in transactions, access to banking services. In addition to this, The Reserve many are still unwilling to adopt and use it. Earlier studies Bank of India has given approval to 80 Banks to start mobile related to adoption, importance of internet banking and payment systems attributed it to some factors which are linked to security, banking services including applications. Bharat Interface for ease of use and satisfaction level of customers. The purpose of money (BHIM) was launched after demonetization by this study is to unfold some factors which have an influence on National Payments Corporation (NPCI) by Prime Minister the customer satisfaction of BHIM application.
    [Show full text]