Content on E-Panchayat Mission Mode Project

Centre for Innovations in Public Systems (CIPS) (An Organization Established with Funding from Government of India)

CIPS - Content on e-Panchayat Mission Mode Project

Contents 1. Introduction ...... 1 2. Project Conceptualization ...... 2 3. Objectives of e-Panchayat MMP ...... 3 4. Applications Developed Under e-Panchayat MMP ...... 4 5. Adoption Status of PES Applications in States/UTs ...... 6 6. State Specific Applications corresponding to PES Applications ...... 8 7. State Wise - No. of Panchayats providing services electronically ...... 33 8. Model Panchayats for implementation of PES / State specific applications ...... 40 9. e-Taal - Standard Services of e-Panchayat ...... 41 10. Status of SATCOM facilities in use by Panchayats across the country ...... 44 11. Awards for top performing States in implementing e-Panchayat ...... 50 12. Digital Panchayat...... 51 13. CIPS - Status of Panchayat Enterprise Suite (PES) Application and maintenance of Registers in Gram Panchayats - A Field Study in Andhra Pradesh ...... 65 14. Monitoring of PES applications in Andhra Pradesh by Centre for Innovations in Public Systems (CIPS) ...... 91 15. CIPS - Study Report on Panchatantra, Karnataka ...... 99 16. Best Practices in e-Panchayat ...... 111 17. References: ...... 139

e-Panchayat Mission Mode Project

1. Introduction

The vast majority of India’s population lives in villages and panchayats.Village level governance units are also known as Panchayat Raj Institutions (PRIs)which represents the first-level of Government interaction for over 60 per cent of the Indian populace, and provides a large number of basic services for millions of citizens living in rural locations across the Nation. e-Panchayat Background:

As per the World Bank, "e-Government refers to the use of Information Technology by government agencies (such as Wide Area Networks, the Internet, and Mobile Computing) that have the ability to transform relations with citizens, businesses, and other arms of government".

Government of India (GoI), with an intention to transform the governance landscape by ensuring participation of citizens in policy making and providing ease of access to information to the citizens, introduced the National e-Governance Plan (NeGP) in 2006.

The vision of the NeGP was to "Make all Government services accessible to the common man in his locality, through common service delivery outlets and ensure efficiency, transparency & reliability of such services at affordable costs to realise the basic needs of the common man". e- Panchayat is one of the State Mission Mode Projects, currently being implemented with a vision to empower and transform rural India.As a first step towards formulating the project, the Ministry of Panchayati Raj constituted an Expert Group in June, 2007 under the Chairmanship of Dr. B.K. Gairola, Director General, NIC, Government of India. The Expert Group was entrusted with the task of assessing the IT Programmes of Ministry of Panchayati Raj and recommending cost effective solutions along with the cost implications. Adopting a consultative approach, the Committee interacted with the States/UTs to assess the existing status of computerization up to the Gram Panchayat level, including the initiatives undertaken by the State Governments. In order to understand the ground realities, the Committee conducted field visits to some of the Gram Panchayats in the selected rural areas where some IT initiatives had been undertaken. Inputs from eminent experts in the public and private sector were also taken into account as part of the consultative process. In essence, it found that while some computerization efforts had already been made at Panchayat level by States like Gujarat, West Bengal, Karnataka, Kerala, Andhra Pradesh and Goa, these attempts were limited as they were driven by short term goals and were unable to completely transform Panchayats due to lack of a holistic perspective. It was felt that a more comprehensive approach was required to make a cognizable impact on the functioning of the Panchayats for the benefit of the citizens. These recommendations formed the basis for the conceptualization of e-Panchayat MMP.

The e-Panchayat project holds great promise for the rural masses as it aims to transform the Panchayati Raj Institutions (PRIs) into symbols of modernity, transparency and efficiency. This is a one of its kind nationwide

IT initiative introduced by Ministry of Panchayati Raj that endeavors to ensure people's participation in programme decision making, implementation and delivery.

It envisages implementation of various components across the services and management functions within Gram Panchayat, such as the following:

 Issue of trade licenses and No Objection Certificates (NOC)  House-related services  Issue of certificates of Birth and Death, Income and Solvency  Dissemination of internal process of Panchayat agenda, voting, and resolution  Copy of proceedings of Gram Sabha and Action Taken Report (ATR)  Receipt of funds / progress report  Dissemination of BPL data

2. Project Conceptualization

The project aims to automate the functioning of the 2.45 lakh Panchayats (approx.) across the country. It also aims to overcome the typical challenges faced in the villages, such as lack of reliable communication infrastructure, delay in delivery of services to citizens, low revenue mobilization for implementing schemes at the Gram Panchayat level, and lack of monitoring mechanisms for schemes. It addresses all aspects of Panchayats' functioning including Planning, Monitoring, Implementation, Budgeting, Accounting, Social Audit and delivery of citizen services like issue of certificates, licenses etc.

The project covers approximately 30 lakh elected members and several lakhs PRI functionaries. In 2009-10, in order to lay a strong foundation for e-Panchayat and to ensure that project evolved through an elaborate consultative process, Ministry of Panchayati Raj (MoPR) commissioned a comprehensive study covering all States and UTs to identify all the Information and Services Needs of the stakeholders viz. Central Ministries, State Departments, Panchayats and Citizens. Field studies were conducted in 135 Panchayats across 45 Districts covering all 34 States/UTs. 23 Central Schemes were studied and discussions were held with 11 Central Line Ministries, their State Departments, District and Block Administrations and several field level functionaries. Inputs were also taken from Gram Sabha meetings and through other focused group discussions with citizens.

After the needs assessment study, process re-engineering was suggested and a roadmap for e-enabling Panchayats across the country was developed. These reports on Information and Service Needs Assessment (ISNA), Business Process Reengineering (BPR) and Detailed Project Reports (DPR) were developed for every State/UT in the country. These efforts culminated in the formulation of a National ISNA, National BPR and National DPR that set the roadmap for radically transforming decentralized local governance in the country.

e-Panchayat led to the identification of Core Common Applications that address all aspects of Panchayats’ functioning viz. from internal core functions such as Planning, Monitoring, Implementation, Budgeting, Accounting, Social Audit, etc to citizen service delivery like issue of certificates, licenses etc.

These Applications have been designed to serve the core internal needs of not just the PRIs, but also of Urban Local Bodies (ULBs) and other Central/State line departments like DRDAs.

Challenging areas like delimitation (change of Panchayat boundaries), merger of administrative units and decentralized, participative planning are also being addressed by these Applications.

States that choose to use other software applications for similar purposes are only required to map their applications with these Core Applications to facilitate the development of unified, national-level information systems.

3. Objectives of e-Panchayat MMP

If the Panchayats are to perform efficiently and effectively all the mandated tasks, which are increasing day by day, extensive use of Information and Communication Technology (ICT) is needed. Moreover, there is a strong need to build a "digital inclusive society" where large sections of rural population are able to benefit from new technologies; can access and share information and services freely and can participate in the development process more effectively.

The Panchayats being at the interface of rural citizens and governance structure are an effective vehicle to induce mass ICT culture at the grassroots level. It is with this broad vision that MoPR formulated a scheme for ICT enablement of all the Panchayats in the country on a Mission Mode approach. The e-Panchayat Mission Mode Project (MMP) is intended to address all the aspects of Panchayats' functioning from internal core functions such as Decentralized Planning, Budgeting, Accounting, Implementation and monitoring etc. to service delivery like issue of certificates, licenses etc.

Hence the key objectives of e-Panchayat Mission Mode Project are to use ICT for:

 Automation of internal workflow processes of Panchayats  Improving delivery of services to citizens  Capacity building of Panchayat Representatives and Officials  Social Audit  Transparency, Accountability, Efficiency and RTI compliance of Panchayats  Improving Governance of local self-government

The Panchayats being the basic unit for planning and implementation of a large number of schemes and services, this MMP would also go a long way in improving public service delivery through PRIs with better outcomes.

Integration of Common Service Centres with Panchayats:

Panchayats and Common Service Centres (CSCs) have their footprints in rural areas and are generally the first interface for local populace for receiving any service. While the CSCs are the front-end in the service delivery mechanism, the Panchayats will be primarily focusing on the back-end functions of planning, budgeting, implementation, monitoring, accounting, verifying, etc., to strengthen the back-end service delivery mechanism. Gram Panchayats (GPs) in many States are also gradually providing services online. In order to enable sustainability of CSCs and to synergize the CSC operations with development programmes at Panchayat level, Government of India has advised States to relocate CSCs from private premises to Panchayat Bhavans/Bharat Nirman Rajiv Gandhi Seva Kendras for the convenience of the local population.

While the CSCs in some States are co-located in GPs, they operate as standalone service delivery outlets in other States, as determined by the State Governments.

4. Applications Developed Under e-Panchayat MMP

Under e-Panchayat a suite of 12 Core Common Applications has been envisaged that address nearly the entire spectrum of Panchayats' functioning viz. from internal core functions such as Planning, Monitoring, Implementation, Budgeting, Accounting, Social Audit etc. to citizen service delivery operations like issue of certificates, licenses etc. Together these twelve software Applications constitute the Panchayat Enterprise Suite (PES).

S.No. PES Application Name Description

Captures all details of local governments and assigns unique Local Government Directory 1 code. Also maps Panchayats with Assembly and http://lgdirectory.gov.in/ Parliamentary Constituencies.

Area Profiler Captures geographic, demographic, infrastructural, socio- 2 http://areaprofiler.gov.in./ economic and natural resources profile of a

village/panchayat. Universal database for planning of all sectoral programmes and also provides details of Elected Representatives, etc.

PlanPlus Helps Panchayats, Urban Local Bodies and line departments 3 http://planningonline.gov.in/ in preparing Perspective, Annual and Action Plans.

PRIASoft Captures receipt & expenditure details through voucher 4 https://accountingonline.gov.in/ entries and automatically generates cash book, registers, etc.

ActionSoft Facilitates monitoring of physical & financial 5 http://reportingonline.gov.in/ outcomes/outputs under various programmes.

National Asset Directory (NAD) Captures details of assets created/maintained; helps avoid 6 http://assetdirectory.gov.in/ duplication of works.

A dynamic metadata-based service delivery portal to help in ServicePlus providing electronic delivery of all services in all States. The 7 http://serviceonline.gov.in./ functionality of the erstwhile Grievance Redressal Application has also been subsumed into this Application.

Social Audit and Meeting Captures details of statutory meetings held at ZP/BP/GP 8 Management (SAMM) levels and prepares reports for social audit http://socialaudit.gov.in./

Training Management Portal to address training needs of stakeholders including 9 http://trainingonline.gov.in/ citizens, their feedback, training materials etc.

National Panchayat Portal (NPP) Dynamic Web site for each Panchayat to share information in 10 http://panchayatportals.gov.in/ public domain.

Geographic Information System A spatial layer to view all data generated by all Applications 11 (GIS) on a GIS map

Audit Online Audit Online aims to facilitate audit of Government 12 http://auditonline.gov.in/ Institutions online.

5. Adoption Status of PES Applications in States/UTs

STATE/UT-WISE ADOPTION OF PES APPLICATIONS Name of Application In Use by States/UTs Andhra Pradesh, Assam, Bihar, Chhattisgarh, Haryana, Himachal Pradesh, Jharkhand, Maharashtra, Odisha, Punjab, Puducherry, Rajasthan, Sikkim, PRIASoft1 Tamil Nadu, Telangana, Tripura, Uttarakhand, Uttar Pradesh and West Bengal. Andhra Pradesh, Assam, Bihar, Chhattisgarh, Gujarat, Haryana, Himachal Pradesh, Jammu and Kashmir, Jharkhand, Karnataka, Madhya Pradesh, PlanPlus2 Maharashtra, Odisha, Punjab, Rajasthan, Sikkim, Telangana, Uttarakhand, Uttar Pradesh and West Bengal. Andhra Pradesh, Assam, Bihar, Chhattisgarh, Dadra and Nagar Haveli, Daman National Panchayat and Diu, Gujarat, Haryana, Himachal Pradesh, Jharkhand, Madhya Pradesh, Portal3 Maharashtra, Odisha, Punjab, Rajasthan, Sikkim, Telangana, Tripura, Uttarakhand, Uttar Pradesh and West Bengal. Local Government All States/UTs except Meghalaya, Chandigarh and Delhi. Directory4 Andaman and Nicobar Islands, Andhra Pradesh, Assam, Bihar, Chhattisgarh, Gujarat, Haryana, Himachal Pradesh, Jharkhand, Madhya Pradesh, ActionSoft5 Maharashtra, Odisha, Rajasthan, Sikkim, Telangana, Uttarakhand, Uttar Pradesh and West Bengal. Andhra Pradesh, Assam, Bihar, Chhattisgarh, Dadra and Nagar Haveli, National Asset Gujarat, Haryana, Himachal Pradesh, Jammu & Kashmir, Jharkhand, Kerala, Directory6 Maharashtra, Manipur, Puducherry, Punjab, Rajasthan, Sikkim, Tamil Nadu, Telangana, Tripura, Uttar Pradesh, Uttarakhand and West Bengal. Andaman and Nicobar Islands, Andhra Pradesh, Arunachal Pradesh, Assam, Bihar, Chhattisgarh, Dadra and Nagar Haveli, Goa, Gujarat, Haryana, Himachal AreaProfiler7 Pradesh, Jammu and Kashmir, Jharkhand, Karnataka, Kerala, Lakshadweep, Madhya Pradesh, Maharashtra, Manipur, Odisha, Punjab, Rajasthan, Sikkim, Tamil Nadu, Tripura, Uttarakhand, Uttar Pradesh and West Bengal. ServicePlus8 Chhattisgarh, Maharashtra. Training Maharashtra. Management9 Social Audit & Meeting Maharashtra. Management10

KEY: 1. PRIASoft = States entering vouchers online for FY 2013-14 & FY 2014-15. 2. PlanPlus = States uploading approved Annual Action Plans for FY 2013-14 & FY 2014-15. 3. National Panchayat Portal = States where the dynamic websites have been provided to Panchayats (on State's request). 4. Local Government Directory = States where unique codes have been defined for Panchayats or equivalent Rural Local Bodies 5. ActionSoft = States where financial/physical progress of works undertaken by Panchayats is being captured. 6. National Asset Directory = States where Panchayats have started putting details of their Assets in public domain. 7. AreaProfiler = States where local profile (election details, demographic data, family register, etc) is being put in public domain 8. ServicePlus = States where ServicePlus is being used to deliver services through Panchayats 9. Training Management=States where details of trainings are being entered online. 10. Social Audit and Meeting Management = States where details of meeting are being entered online.

Status - As on (04-09-2015)

6. State Specific Applications corresponding to PES Applications

Details of State Specific Application corresponding to PES Applications

Local National National Social Audit Training Governm Area Panchayat PlanPlus PriaSoft Actionsoft Asset Service Plus and Meeting Manageme Geographi S. ent Profiler Portal http://planni https://accou http://repo Directory http://servi Managemen nt c No State Name Directory http://are http://ww ngonline.gov ntingonline.g rtingonline. http://asset ceonline.go t http://train Informatio . http://lgd aprofiler.g w.panchay .in/ ov.in/ gov.in/ directory.go v.in/ http://social ingonline.g n System irectory.g ov.in/ atportals.g v.in audit.gov.in ov.in/ ov.in ov.in

ANDAMAN AND 1 NICOBAR ISLAND

ANDHRA 2 PRADESH

ARUNACHAL 3 PRADESH

4 ASSAM

5 BIHAR

6 CHANDIGARH

CHOICE CHHATTISGA onlinehttp:// 7 RH www.choice. gov.in

DADRA AND 8 NAGAR

HAVELI

DAMAN AND 9 DIU

10 DELHI

11 GOA

GAM (only access GRAM through 12 GUJARAT www.gujaratgra GSWAN)

m.in http://119.81 .50.3:8086/in dex.aspx

13 HARYANA

HIMACHAL 14 PRADESH

JAMMU AND 15 KASHMIR

16 JHARKHAND

Pancha Pancha Pancha Pancha Pancha Pancha Tantrahttp:/ WorkSoft htt Tantrahttp:// Tantrahttp:// Tantra http: Tantrahttp://pa Tantrahttp://p 17 KARNATAKA /panchatant p://worksoft. panchatantra panchatantra //panchatan nchatantra.kar. anchatantra.ka ra.kar.nic.in kar.nic.in .kar.nic.in/sta .kar.nic.in/sta tra.kar.nic.in nic.in/stat/ r.nic.in/stat/ /stat/ t/ t/ /stat/

Sulekhahttp:// Saankhyahttp:// Soochikahttp: Sevanahttp:// Samvedhith 18 KERALA sulekha.lsgker www.finance.ls //www.sooch www.cr.lsgke Sakarma Sachithra a ala.gov.in/ gkerala.gov.in/ ika.ikm.in rala.gov.in/

LAKSHADWE 19 EP

Panchayat Decentralised MPOnlinehtt Darpanhttp://w MADHYA Planninghttp:/ ps://www.m 20 ww.mppanchay PRADESH /mpdecentrali ponline.gov.i atdarpan.gov.in zedplanning.in n/ /

MAHARASHT 21 SangramSoft RA https://sangr

am.mahaonli ne.gov.in

22 MANIPUR

23 MEGHALAYA

24 MIZORAM

25 NAGALAND

eDistrict http://edistri 26 ODISHA ctorissa.gov.i n

27 PUDUCHERRY

http://www. 28 PUNJAB pbrdp.gov.in

bhuva http://emitra http://www. 29 RAJASTHAN bhuvan- n- rajpr.gov.in/ .gov.in panchayat.n panch ,rdprd.gov.i 11

ayat.n n,rajpancha rsc.gov.in

rsc.go yat.gov.in

v.in

30 SIKKIM

31 TAMIL NADU

32 TELANGANA

33 TRIPURA

UTTARAKHA Pilot testing 34 N/A ND mobile apps

UTTAR 35 PRADESH

Gram Gram Panchayat Panchayat Management Management WEST Pilot testing 36 System System BENGAL mobile apps (GPMS)http://w (GPMS)http:/ ww.wbprdgpms /www.wbprd .in/ gpms.in/

Panchayat Enterprise Suite (PES) Adoption Status Report (Action Soft) Sr. No. State Names Panchayat Local Bodies Traditional Local Bodies Urban Local Bodies District Panchayat Intermediate Panchayat Village Panchayat District Level Intermediate Level Village Level Total Adopted % Total Adopted % Total Adopted % Total Adopted % Total Adopted % Total Adopted % Total Adopted % 1 ANDAMAN AND NICOBAR ISLANDS 3 1 33.33 9 0 0 69 32 46.38 0 0 0 14 0 0 388 0 0 6 0 0

2 ANDHRA PRADESH 13 0 0 660 4 0.61 12918 26 0.2 0 0 0 0 0 0 0 0 0 240 0 0

3 ASSAM 21 10 47.62 191 33 17.28 2206 258 11.7 15 0 0 0 0 0 1725 0 0 655 6 0.92

4 BIHAR 38 37 97.37 534 526 98.5 8475 7794 91.96 0 0 0 0 0 0 0 0 0 798 25 3.13

5 CHHATTISGARH 27 15 55.56 146 114 78.08 10789 5208 48.27 0 0 0 0 0 0 0 0 0 1098 85 7.74

6 GUJARAT 26 6 23.08 223 40 17.94 13915 2150 15.45 0 0 0 0 0 0 0 0 0 988 21 2.13

7 HARYANA 21 2 9.52 125 12 9.6 6084 631 10.37 0 0 0 0 0 0 0 0 0 372 10 2.69

8 HIMACHAL PRADESH 12 6 50 77 23 29.87 3243 522 16.1 0 0 0 0 0 0 0 0 0 250 6 2.4

9 JAMMU AND KASHMIR 22 7 31.82 245 14 5.71 4162 206 4.95 0 0 0 0 0 0 0 0 0 308 4 1.3

10 JHARKHAND 24 13 54.17 259 122 47.1 4424 2496 56.42 0 0 0 0 0 0 0 0 0 205 13 6.34

11 KARNATAKA 30 6 20 176 32 18.18 5631 1091 19.37 0 0 0 0 0 0 0 0 0 1548 32 2.07

12 KERALA 14 2 14.29 152 15 9.87 978 47 4.81 0 0 0 0 0 0 0 0 0 260 5 1.92

13 MADHYA PRADESH 51 25 49.02 313 170 54.31 23029 13018 56.53 0 0 0 0 0 0 0 0 0 2418 161 6.66

14 MAHARASHTRA 34 11 32.35 351 54 15.38 28009 16018 57.19 0 0 0 0 0 0 0 0 0 1556 31 1.99

15 NAGALAND 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1219 0 0 19 2 10.53

16 ODISHA 30 19 63.33 314 178 56.69 6235 2416 38.75 0 0 0 0 0 0 0 0 0 858 61 7.11

17 PUDUCHERRY 0 0 0 10 9 90 98 0 0 0 0 0 0 0 0 0 0 0 10 3 30

18 PUNJAB 22 1 4.55 146 10 6.85 13084 1037 7.93 0 0 0 0 0 0 0 0 0 890 9 1.01

19 RAJASTHAN 33 5 15.15 295 10 3.39 9894 3074 31.07 0 0 0 0 0 0 0 0 0 1145 42 3.67

20 SIKKIM 4 4 100 0 0 0 176 310 176.14 0 0 0 0 0 0 0 0 0 21 6 28.57

21 TAMIL NADU 31 2 6.45 385 8 2.08 12524 0 0 0 0 0 0 0 0 0 0 0 2800 23 0.82

22 TELANGANA 9 0 0 438 1 0.23 8724 0 0 0 0 0 0 0 0 0 0 0 80 0 0

23 UTTAR PRADESH 75 29 38.67 821 261 31.79 57335 3432 5.99 0 0 0 0 0 0 0 0 0 4248 117 2.75

24 UTTARAKHAND 13 3 23.08 95 23 24.21 7971 1827 22.92 0 0 0 0 0 0 0 0 0 460 9 1.96

25 WEST BENGAL 19 13 68.42 341 210 61.58 3348 1943 58.03 0 0 0 0 0 0 0 0 0 630 41 6.51 Last Updated : Fri, Mar 11, 2016 at 03:19 AM IST 13

Panchayat Enterprise Suite (PES) Adoption Status Report (Area Profiler) Sr State . Names Panchayat Local Bodies Traditional Local Bodies Urban Local N District Panchayat Intermediate Village Panchayat District Level Intermediate Village Level Bodies o. Panchayat Level Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % al ed al ed al ed al ed al ed al ed al ed 1 ANDAMAN 3 2 66. 9 3 33. 69 52 75. 0 0 0 21 0 0 582 0 0 9 0 0 AND 67 33 36 NICOBAR ISLANDS 2 ANDHRA 13 13 100 660 659 99. 129 4946 38. 0 0 0 0 0 0 0 0 0 360 0 0 PRADESH 85 18 29 3 ARUNACH 16 3 18. 155 8 5.1 175 0 0 0 0 0 0 0 0 0 0 0 34 0 0 AL 75 6 5 PRADESH 4 ASSAM 21 21 100 191 30 15. 220 258 11. 9 0 0 0 0 0 103 0 0 393 0 0 71 6 7 5 5 BIHAR 38 38 100 534 491 91. 847 6966 82. 0 0 0 0 0 0 0 0 0 532 4 0.7 95 5 19 5 6 CHHATTISG 27 17 62. 146 39 26. 107 488 4.5 0 0 0 0 0 0 0 0 0 732 1 0.1 ARH 96 71 89 2 4 7 DADRA 1 0 0 0 0 0 11 11 100 0 0 0 0 0 0 0 0 0 2 0 0 AND NAGAR HAVELI 8 DAMAN 2 1 50 0 0 0 14 8 57. 0 0 0 0 0 0 0 0 0 4 0 0 AND DIU 14 9 GOA 2 0 0 0 0 0 190 23 12. 0 0 0 0 0 0 0 0 0 44 0 0 11

10 GUJARAT 26 14 53. 223 80 35. 139 3441 24. 0 0 0 0 0 0 0 0 0 741 0 0 85 87 15 73 11 HARYANA 21 21 100 125 122 97. 608 5979 98. 0 0 0 0 0 0 0 0 0 279 0 0 6 4 27 12 HIMACHAL 12 12 100 77 56 72. 324 728 22. 0 0 0 0 0 0 0 0 0 150 0 0 PRADESH 73 3 45 13 JAMMU 22 22 100 245 11 4.4 416 0 0 0 0 0 0 0 0 0 0 0 154 0 0 AND 9 2 KASHMIR 14 JHARKHAN 24 21 87. 259 132 50. 442 1461 33. 0 0 0 0 0 0 0 0 0 123 0 0 D 5 97 4 02 15 KARNATAK 30 9 30 176 27 15. 563 655 11. 0 0 0 0 0 0 0 0 0 774 0 0 A 34 1 63 16 KERALA 14 4 28. 152 22 14. 978 81 8.2 0 0 0 0 0 0 0 0 0 195 0 0 57 47 8 17 MADHYA 51 32 62. 313 120 38. 230 3762 16. 0 0 0 0 0 0 0 0 0 120 0 0 PRADESH 75 34 29 34 9 18 MAHARAS 34 34 100 351 344 98. 280 27866 99. 0 0 0 0 0 0 0 0 0 155 1 0.0 HTRA 01 09 49 6 6 19 MANIPUR 4 3 75 0 0 0 161 160 99. 12 0 0 0 0 0 570 0 0 74 0 0 38 2 20 ODISHA 30 29 96. 314 274 87. 623 3146 50. 0 0 0 0 0 0 0 0 0 429 0 0 67 26 5 46 21 PUDUCHER 0 0 0 10 7 70 98 0 0 0 0 0 0 0 0 0 0 0 10 3 30 RY 22 PUNJAB 22 21 95. 146 98 67. 130 7568 57. 0 0 0 0 0 0 0 0 0 534 0 0 45 12 84 84 23 RAJASTHA 33 33 100 295 241 81. 989 3461 34. 0 0 0 0 0 0 0 0 0 916 1 0.1 N 69 4 98 1 24 SIKKIM 4 0 0 0 0 0 176 92 52. 0 0 0 0 0 0 0 0 0 7 0 0 27

25 TAMIL 31 4 12. 385 0 0 125 157 1.2 0 0 0 0 0 0 0 0 0 140 0 0 NADU 9 24 5 0 26 TELANGAN 9 9 100 438 437 99. 872 7203 82. 0 0 0 0 0 0 0 0 0 400 3 0.7 A 77 4 57 5 27 TRIPURA 8 6 75 35 19 54. 591 442 74. 4 0 0 160 0 0 210 1 0.0 80 0 0 29 79 8 5 28 UTTAR 75 46 61. 821 97 11. 573 368 0.6 0 0 0 0 0 0 0 0 0 212 0 0 PRADESH 33 81 35 4 4 29 UTTARAKH 13 1 7.6 95 2 2.1 797 614 7.7 0 0 0 0 0 0 0 0 0 276 0 0 AND 9 1 1 30 WEST 19 2 10. 341 31 9.0 334 869 25. 0 0 0 0 0 0 0 0 0 378 0 0 BENGAL 53 9 8 96 Last Updated: Fri, Mar 11, 2016 at 03:17 AM IST

Panchayat Enterprise Suite (PES) Adoption Status Report (Local Government Directory) Sr State . Names Panchayat Local Bodies Traditional Local Bodies Urban Local N District Intermediate Village Panchayat District Level Intermediate Village Level Bodies o. Panchayat Panchayat Level Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Ad % al ed al ed al ed al ed al ed al ed al opt ed 1 ANDAMAN 3 3 10 9 9 10 69 69 10 0 0 0 7 7 10 194 194 10 3 3 100 AND 0 0 0 0 0 NICOBAR ISLANDS 2 ANDHRA 13 13 10 660 660 10 129 12918 10 0 0 0 0 0 0 0 0 0 120 12 100 PRADESH 0 0 18 0 0 3 ARUNACH 16 16 10 155 155 10 175 1755 10 0 0 0 0 0 0 0 0 0 17 17 100 AL 0 0 5 0 PRADESH 16

4 ASSAM 21 21 10 191 191 10 220 2206 10 3 3 10 0 0 0 345 345 10 131 13 100 0 0 6 0 0 0 1 5 BIHAR 38 38 10 534 534 10 847 8475 10 0 0 0 0 0 0 0 0 0 133 13 100 0 0 5 0 3 6 CHANDIGA 1 1 10 1 1 10 17 17 10 0 0 0 0 0 0 0 0 0 1 1 100 RH 0 0 0 7 CHHATTIS 27 27 10 146 146 10 107 10789 10 0 0 0 0 0 0 0 0 0 183 18 100 GARH 0 0 89 0 3 8 DADRA 1 1 10 0 0 0 11 11 10 0 0 0 0 0 0 0 0 0 2 2 100 AND 0 0 NAGAR HAVELI 9 DAMAN 2 2 10 0 0 0 14 14 10 0 0 0 0 0 0 0 0 0 2 2 100 AND DIU 0 0 10 DELHI 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 59 59 100 11 GOA 2 2 10 0 0 0 190 190 10 0 0 0 0 0 0 0 0 0 44 44 100 0 0 12 GUJARAT 26 26 10 223 223 10 139 13915 10 0 0 0 0 0 0 0 0 0 247 24 100 0 0 15 0 7 13 HARYANA 21 21 10 125 125 10 608 6084 10 0 0 0 0 0 0 0 0 0 93 93 100 0 0 4 0 14 HIMACHAL 12 12 10 77 77 10 324 3243 10 0 0 0 0 0 0 0 0 0 50 50 100 PRADESH 0 0 3 0 15 JAMMU 22 22 10 245 245 10 416 4162 10 0 0 0 0 0 0 0 0 0 77 77 100 AND 0 0 2 0 KASHMIR 16 JHARKHAN 24 24 10 259 259 10 442 4424 10 0 0 0 0 0 0 0 0 0 41 41 100 D 0 0 4 0 17 KARNATAK 30 30 10 176 176 10 563 5631 10 0 0 0 0 0 0 0 0 0 258 25 100 A 0 0 1 0 8 18 KERALA 14 14 10 152 152 10 978 978 10 0 0 0 0 0 0 0 0 0 65 65 100 0 0 0 17

19 LAKSHAD 1 1 10 0 0 0 10 10 10 0 0 0 0 0 0 0 0 0 3 3 100 WEEP 0 0 20 MADHYA 51 51 10 313 313 10 230 23029 10 0 0 0 0 0 0 0 0 0 403 40 100 PRADESH 0 0 29 0 3 21 MAHARAS 34 34 10 351 351 10 280 28009 10 0 0 0 0 0 0 0 0 0 389 38 100 HTRA 0 0 09 0 9 22 MANIPUR 4 4 10 0 0 0 161 161 10 6 6 10 0 0 0 285 2851 10 37 37 100 0 0 0 1 0 23 MEGHALAY 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 9 100 A 24 MIZORAM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 279 279 10 22 22 100 0 25 NAGALAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 121 1219 10 19 19 100 D 9 0 26 ODISHA 30 30 10 314 314 10 623 6235 10 0 0 0 0 0 0 0 0 0 143 14 100 0 0 5 0 3 27 PUDUCHER 0 0 0 10 10 10 98 98 10 0 0 0 0 0 0 0 0 0 5 5 100 RY 0 0 28 PUNJAB 22 22 10 146 146 10 130 13084 10 0 0 0 0 0 0 0 0 0 178 17 100 0 0 84 0 8 29 RAJASTHA 33 33 10 295 295 10 989 9894 10 0 0 0 0 0 0 0 0 0 229 22 100 N 0 0 4 0 9 30 SIKKIM 4 4 10 0 0 0 176 176 10 0 0 0 0 0 0 0 0 0 7 7 100 0 0 31 TAMIL 31 31 10 385 385 10 125 12524 10 0 0 0 0 0 0 0 0 0 700 70 100 NADU 0 0 24 0 0 32 TELANGAN 9 9 10 438 438 10 872 8724 10 0 0 0 0 0 0 0 0 0 80 80 100 A 0 0 4 0 33 TRIPURA 8 8 10 35 35 10 591 591 10 1 1 10 40 40 10 527 527 10 20 20 100 0 0 0 0 0 0 34 UTTAR 75 75 10 821 821 10 573 57335 10 0 0 0 0 0 0 0 0 0 708 70 100 PRADESH 0 0 35 0 8

35 UTTARAKH 13 13 10 95 95 10 797 7971 10 0 0 0 0 0 0 0 0 0 92 92 100 AND 0 0 1 0 36 WEST 19 19 10 341 341 10 334 3348 10 0 0 0 0 0 0 0 0 0 126 12 100 BENGAL 0 0 8 0 6 Last Updated : Fri, Mar 11, 2016 at 03:16 AM IST

Panchayat Enterprise Suite (PES) Adoption Status Report (National Asset Directory) Sr State . Names Panchayat Local Bodies Traditional Local Bodies Urban Local N District Panchayat Intermediate Village Panchayat District Level Intermediate Village Level Bodies o. Panchayat Level Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % al ed al ed al ed al ed al ed al ed al ed 1 ANDAMAN 3 0 0 9 0 0 69 20 28. 0 0 0 7 0 0 194 0 0 3 0 0 AND 99 NICOBAR ISLANDS 2 ANDHRA 13 7 53.8 660 188 28. 129 7872 60. 0 0 0 0 0 0 0 0 0 360 0 0 PRADESH 5 48 18 94 3 ASSAM 21 17 80.9 191 49 25. 220 769 34. 9 0 0 0 0 0 103 0 0 393 0 0 5 65 6 86 5 4 BIHAR 38 28 73.6 534 192 35. 847 1220 14. 0 0 0 0 0 0 0 0 0 399 0 0 8 96 5 4 5 CHHATTISG 27 18 66.6 146 112 76. 107 5829 54. 0 0 0 0 0 0 0 0 0 732 3 0.4 ARH 7 71 89 03 1 6 DADRA 1 1 100 0 0 0 11 0 0 0 0 0 0 0 0 0 0 0 2 0 0 AND NAGAR HAVELI

7 GUJARAT 26 0 0 223 3 1.3 139 41 0.2 0 0 0 0 0 0 0 0 0 494 0 0 5 15 9 8 HARYANA 21 17 80.9 125 58 46. 608 477 7.8 0 0 0 0 0 0 0 0 0 279 0 0 5 4 4 4 9 HIMACHAL 12 6 50 77 9 11. 324 109 3.3 0 0 0 0 0 0 0 0 0 150 0 0 PRADESH 69 3 6 10 JHARKHAN 24 21 87.5 259 138 53. 442 1537 34. 0 0 0 0 0 0 0 0 0 123 0 0 D 28 4 74 11 KERALA 14 0 0 152 0 0 978 1 0.1 0 0 0 0 0 0 0 0 0 65 0 0 12 MAHARAS 34 36 105. 351 350 99. 280 27354 97. 0 0 0 0 0 0 0 0 0 155 3 0.1 HTRA 88 72 09 66 6 9 13 MANIPUR 4 4 100 0 0 0 161 4 2.4 12 0 0 0 0 0 570 0 0 74 0 0 8 2 14 ODISHA 30 0 0 314 7 2.2 623 17 0.2 0 0 0 0 0 0 0 0 0 429 3 0.7 3 5 7 15 PUDUCHER 0 0 0 10 10 100 98 1 1.0 0 0 0 0 0 0 0 0 0 15 3 20 RY 2 16 PUNJAB 22 21 95.4 146 17 11. 130 0 0 0 0 0 0 0 0 0 0 0 356 0 0 5 64 84 17 RAJASTHA 33 1 3.03 295 4 1.3 989 171 1.7 0 0 0 0 0 0 0 0 0 687 0 0 N 6 4 3 18 SIKKIM 4 2 50 0 0 0 176 107 60. 0 0 0 0 0 0 0 0 0 14 0 0 8 19 TAMIL 31 17 54.8 385 198 51. 125 7489 59. 0 0 0 0 0 0 0 0 0 210 0 0 NADU 4 43 24 8 0 20 TELANGAN 9 6 66.6 438 53 12. 872 2354 26. 0 0 0 0 0 0 0 0 0 240 0 0 A 7 1 4 98 21 TRIPURA 8 0 0 35 0 0 591 1 0.1 1 0 0 40 0 0 527 0 0 20 0 0 7 22 UTTAR 75 56 74.6 821 293 35. 573 7270 12. 0 0 0 0 0 0 0 0 0 212 0 0 PRADESH 7 69 35 68 4

23 UTTARAKH 13 7 53.8 95 18 18. 797 3983 49. 0 0 0 0 0 0 0 0 0 276 0 0 AND 5 95 1 97 24 WEST 19 1 5.26 341 0 0 334 2 0.0 0 0 0 0 0 0 0 0 0 252 0 0 BENGAL 8 6 Last Updated : Fri, Mar 11, 2016 at 03:19 AM IST

Panchayat Enterprise Suite (PES) Adoption Status Report (National Panchayat Portal) Sr State . Names Panchayat Local Bodies Traditional Local Bodies Urban Local N District Panchayat Intermediate Village Panchayat District Level Intermediate Village Level Bodies o. Panchayat Level Tot Adop % Tot Adop % Tot Adop % Tot Adop % Tot Adop % Tot Adop % Tot Adop % al ted al ted al ted al ted al ted al ted al ted 1 ANDAMAN 3 0 0 9 0 0 69 13 18. 0 0 0 35 0 0 970 0 0 15 0 0 AND 84 NICOBAR ISLANDS 2 ANDHRA 13 13 100 66 629 95.3 129 12690 98. 0 0 0 0 0 0 0 0 0 36 0 0 PRADESH 0 18 24 0 3 ARUNACH 16 0 0 15 0 0 175 0 0 0 0 0 0 0 0 0 0 0 51 0 0 AL 5 5 PRADESH 4 ASSAM 21 21 100 19 187 97.9 220 2186 99. 21 0 0 0 0 0 241 0 0 91 0 0 1 1 6 09 5 7 5 BIHAR 38 38 100 53 528 98.8 847 6073 71. 0 0 0 0 0 0 0 0 0 39 0 0 4 8 5 66 9 6 CHANDIGA 1 0 0 1 0 0 17 0 0 0 0 0 0 0 0 0 0 0 3 0 0 RH 7 CHHATTIS 27 18 66. 14 139 95.2 107 3037 28. 0 0 0 0 0 0 0 0 0 54 0 0 GARH 67 6 1 89 15 9

8 DADRA 1 0 0 0 0 0 11 11 100 0 0 0 0 0 0 0 0 0 4 0 0 AND NAGAR HAVELI 9 DAMAN 2 0 0 0 0 0 14 13 92. 0 0 0 0 0 0 0 0 0 4 0 0 AND DIU 86 10 GOA 2 0 0 0 0 0 190 0 0 0 0 0 0 0 0 0 0 0 88 0 0 11 GUJARAT 26 23 88. 22 210 94.1 139 10371 74. 0 0 0 0 0 0 0 0 0 74 0 0 46 3 7 15 53 1 12 HARYANA 21 21 100 12 119 95.2 608 6041 99. 0 0 0 0 0 0 0 0 0 27 0 0 5 4 29 9 13 HIMACHAL 12 12 100 77 52 67.5 324 1 0.0 0 0 0 0 0 0 0 0 0 15 0 0 PRADESH 3 3 3 0 14 JAMMU 22 10 45. 24 0 0 416 4 0.1 0 0 0 0 0 0 0 0 0 23 0 0 AND 45 5 2 1 KASHMIR 15 JHARKHAN 24 19 79. 25 172 66.4 442 1459 32. 0 0 0 0 0 0 0 0 0 12 0 0 D 17 9 1 4 98 3 16 KARNATAK 30 0 0 17 0 0 563 0 0 0 0 0 0 0 0 0 0 0 77 0 0 A 6 1 4 17 KERALA 14 1 7.1 15 0 0 978 2 0.2 0 0 0 0 0 0 0 0 0 19 0 0 4 2 5 18 LAKSHAD 1 0 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0 6 0 0 WEEP 19 MADHYA 51 1 1.9 31 2 0.64 230 5 0.0 0 0 0 0 0 0 0 0 0 12 0 0 PRADESH 6 3 29 2 09 20 MAHARAS 34 34 100 35 332 94.5 280 26661 95. 0 0 0 0 0 0 0 0 0 11 0 0 HTRA 1 9 09 19 67 21 MANIPUR 4 1 25 0 0 0 161 138 85. 24 0 0 0 0 0 114 0 0 14 0 0 71 04 8 22 MIZORAM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 279 0 0 22 0 0

23 NAGALAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 121 1 0.0 19 0 0 D 9 8 24 ODISHA 30 30 100 31 306 97.4 623 6208 99. 0 0 0 0 0 0 0 0 0 42 0 0 4 5 5 57 9 25 PUDUCHE 0 0 0 10 0 0 98 0 0 0 0 0 0 0 0 0 0 0 10 0 0 RRY 26 PUNJAB 22 20 90. 14 0 0 130 11 0.0 0 0 0 0 0 0 0 0 0 53 0 0 91 6 84 8 4 27 RAJASTHA 33 33 100 29 164 55.5 989 606 6.1 0 0 0 0 0 0 0 0 0 68 0 0 N 5 9 4 2 7 28 SIKKIM 4 4 100 0 0 0 176 121 68. 0 0 0 0 0 0 0 0 0 14 0 0 75 29 TAMIL 31 31 100 38 346 89.8 125 8443 67. 0 0 0 0 0 0 0 0 0 21 0 0 NADU 5 7 24 41 00 30 TELANGAN 9 9 100 43 443 101. 872 6407 73. 0 0 0 0 0 0 0 0 0 24 0 0 A 8 14 4 44 0 31 TRIPURA 8 8 100 35 24 68.5 591 496 83. 6 0 0 24 37 15. 316 509 24. 12 0 0 7 93 0 42 2 15 0 32 UTTAR 75 70 93. 82 43 5.24 573 4 0.0 0 0 0 0 0 0 0 0 0 21 0 0 PRADESH 33 1 35 1 24 33 UTTARAKH 13 13 100 95 41 43.1 797 104 1.3 0 0 0 0 0 0 0 0 0 27 0 0 AND 6 1 6 34 WEST 19 0 0 34 4 1.17 334 1858 55. 0 0 0 0 0 0 0 0 0 50 0 0 BENGAL 1 8 5 4 Last Updated : Fri, Mar 11, 2016 at 03:25 AM IST

Panchayat Enterprise Suite (PES) Adoption Status Report (Plan Plus) Sr State . Names Panchayat Local Bodies Traditional Local Bodies Urban Local N District Panchayat Intermediate Village Panchayat District Level Intermediate Village Level Bodies o. Panchayat Level Tot Adop % Tot Adop % Tot Adop % Tot Adop % Tot Adop % Tot Adop % Tot Adop % al ted al ted al ted al ted al ted al ted al ted 1 ANDAMAN 3 1 33. 9 0 0 69 10 14. 0 0 0 14 0 0 38 0 0 6 0 0 AND 33 49 8 NICOBAR ISLANDS 2 ANDHRA 13 4 30. 66 218 33. 129 4156 32. 0 0 0 0 0 0 0 0 0 72 38 5.2 PRADESH 77 0 03 18 17 0 8 3 ARUNACH 16 0 0 15 0 0 175 7 0.4 0 0 0 0 0 0 0 0 0 17 0 0 AL 5 5 PRADESH 4 ASSAM 21 21 100 19 163 85. 220 1816 82. 15 0 0 0 0 0 17 0 0 65 38 5.8 1 34 6 32 25 5 5 BIHAR 38 38 100 53 531 99. 847 8463 99. 0 0 0 0 0 0 0 0 0 79 114 14. 4 44 5 86 8 29 6 CHHATTIS 27 17 62. 14 110 75. 107 6725 62. 0 0 0 0 0 0 0 0 0 10 101 9.2 GARH 96 6 34 89 33 98 7 DADRA 1 1 100 0 0 0 11 11 100 0 0 0 0 0 0 0 0 0 4 0 0 AND NAGAR HAVELI 8 GUJARAT 26 8 30. 22 43 19. 139 2935 21. 0 0 0 0 0 0 0 0 0 12 25 2.0 77 3 28 15 09 35 2 9 HARYANA 21 2 9.5 12 12 9.6 608 639 10. 0 0 0 0 0 0 0 0 0 37 10 2.6 2 5 4 5 2 9 10 HIMACHAL 12 11 91. 77 13 16. 324 583 17. 0 0 0 0 0 0 0 0 0 25 6 2.4

PRADESH 67 88 3 98 0 11 JAMMU 22 5 22. 24 37 15. 416 1062 25. 0 0 0 0 0 0 0 0 0 30 12 3.9 AND 73 5 1 2 52 8 KASHMIR 12 JHARKHAN 24 24 100 25 230 88. 442 4230 95. 0 0 0 0 0 0 0 0 0 24 28 11. D 9 8 4 61 6 38 13 KARNATAK 30 8 26. 17 32 18. 563 1119 19. 0 0 0 0 0 0 0 0 0 18 39 2.1 A 67 6 18 1 87 06 6 14 KERALA 14 2 14. 15 16 10. 978 87 8.9 0 0 0 0 0 0 0 0 0 26 5 1.9 29 2 53 0 2 15 MADHYA 51 30 58. 31 200 63. 230 14133 61. 0 0 0 0 0 0 0 0 0 24 189 7.8 PRADESH 82 3 9 29 37 18 2 16 MAHARAS 34 24 70. 35 228 64. 280 21870 78. 0 0 0 0 0 0 0 0 0 19 66 3.3 HTRA 59 1 96 09 08 45 9 17 MANIPUR 4 4 100 0 0 0 161 156 96. 12 0 0 0 0 0 57 0 0 74 0 0 89 02 18 MEGHALA 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9 2 22. YA 22 19 MIZORAM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 27 235 84. 22 0 0 9 23 20 NAGALAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 24 442 18. 38 5 26. D 38 13 32 21 ODISHA 30 21 70 31 220 70. 623 3776 60. 0 0 0 0 0 0 0 0 0 10 82 8.1 4 06 5 56 01 9 22 PUDUCHE 0 0 0 10 10 100 98 0 0 0 0 0 0 0 0 0 0 0 10 4 40 RRY 23 PUNJAB 22 2 9.0 14 10 6.8 130 1349 10. 0 0 0 0 0 0 0 0 0 89 9 1.0 9 6 5 84 31 0 1 24 RAJASTHA 33 17 51. 29 96 32. 989 3605 36. 0 0 0 0 0 0 0 0 0 11 48 4.1 N 52 5 54 4 44 45 9 25 SIKKIM 4 4 100 0 0 0 176 176 100 0 0 0 0 0 0 0 0 0 28 7 25

26 TAMIL 31 6 19. 38 90 23. 125 474 3.7 0 0 0 0 0 0 0 0 0 35 109 3.1 NADU 35 5 38 24 8 00 1 27 TELANGAN 9 9 100 43 438 100 872 8681 99. 0 0 0 0 0 0 0 0 0 48 74 15. A 8 4 51 0 42 28 TRIPURA 8 1 12. 35 4 11. 591 34 5.7 6 0 0 24 6 2. 31 97 3.6 12 1 1.2 5 43 5 0 5 62 8 0 5 29 UTTAR 75 35 46. 82 429 52. 573 18485 32. 0 0 0 0 0 0 0 0 0 42 271 6.3 PRADESH 67 1 25 35 24 48 8 30 UTTARAKH 13 13 100 95 70 73. 797 5812 72. 0 0 0 0 0 0 0 0 0 46 15 3.2 AND 68 1 91 0 6 31 WEST 19 14 73. 34 219 64. 334 2317 69. 0 0 0 0 0 0 0 0 0 63 54 8.5 BENGAL 68 1 22 8 21 0 7 Last Updated: Fri, Mar 11, 2016 at 03:24 AM IST Panchayat Enterprise Suite (PES) Adoption Status Report (PRIA Soft) Sr. State Names Panchayat Local Bodies Traditional Local Bodies Urban Local Bodies No . District Intermediate Village Panchayat District Intermediate Village Level Panchayat Panchayat Level Level

T Ado % Total Adop % Total Adopted % Tot A % Total Ado % Total A % Total Ado % ot pte ted al d pted d pte al d o o d pt pt e ed d 1 ANDHRA 1 9 69.23 660 426 64.55 12918 11269 87.23 0 0 0 0 0 0 0 0 0 360 0 0 PRADESH 3 2 ASSAM 2 21 100 191 191 100 2206 2200 99.73 9 0 0 0 0 0 1035 0 0 393 0 0 1 3 BIHAR 3 36 94.74 534 503 94.19 8475 8057 95.07 0 0 0 0 0 0 0 0 0 399 0 0 8 4 CHHATTISGARH 2 18 66.67 146 145 99.32 10789 9720 90.09 0 0 0 0 0 0 0 0 0 549 0 0 7 5 HARYANA 2 21 100 125 119 95.2 6084 6076 99.87 0 0 0 0 0 0 0 0 0 279 0 0

6 HIMACHAL 1 11 91.67 77 68 88.31 3243 2793 86.12 0 0 0 0 0 0 0 0 0 150 0 0 PRADESH 2 7 JHARKHAND 2 24 100 259 259 100 4424 4420 99.91 0 0 0 0 0 0 0 0 0 123 0 0 4 8 MAHARASHTR 3 34 100 351 351 100 28009 27909 99.64 0 0 0 0 0 0 0 0 0 1167 0 0 A 4 9 MANIPUR 4 4 100 0 0 0 161 43 26.71 12 0 0 0 0 0 5702 0 0 74 0 0

10 ODISHA 3 30 100 314 314 100 6235 6120 98.16 0 0 0 0 0 0 0 0 0 429 0 0 0 11 PUDUCHERRY 0 0 0 10 5 50 98 4 4.08 0 0 0 0 0 0 0 0 0 10 0 0

12 PUNJAB 2 20 90.91 146 143 97.95 13084 1043 7.97 0 0 0 0 0 0 0 0 0 534 0 0 2 13 RAJASTHAN 3 33 100 295 248 84.07 9894 9167 92.65 0 0 0 0 0 0 0 0 0 687 0 0 3 14 SIKKIM 4 1 25 0 0 0 176 171 97.16 0 0 0 0 0 0 0 0 0 14 0 0

15 TAMIL NADU 3 31 100 385 385 100 12524 12524 100 0 0 0 0 0 0 0 0 0 2100 0 0 1 16 TELANGANA 9 9 100 438 438 100 8724 8711 99.85 0 0 0 0 0 0 0 0 0 240 0 0

17 TRIPURA 8 8 100 35 34 97.14 591 590 99.83 5 0 0 200 40 20 2635 52 25 100 0 0 7 18 UTTAR 7 75 100 821 813 99.03 57335 51895 90.51 0 0 0 0 0 0 0 0 0 2124 0 0 PRADESH 5 19 UTTARAKHAND 1 12 92.31 95 74 77.89 7971 7666 96.17 0 0 0 0 0 0 0 0 0 276 0 0 3 20 WEST BENGAL 1 3 15.79 341 0 0 3348 2763 82.53 0 0 0 0 0 0 0 0 0 252 0 0 9 Last Updated: Fri, Mar 11, 2016 at 03:17 AM IST

Panchayat Enterprise Suite (PES) Adoption Status Report (Social Audit and Meeting Management) Sr. State N Names Panchayat Local Bodies Traditional Local Bodies Urban Local Bodies o. District Panchayat Intermediate Village Panchayat District Level Intermediate Village Level Panchayat Level Tot Adopt % Tot Adopt % Tota Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % al ed al ed l ed al ed al ed al ed al ed 1 ASSAM 21 1 4.76 191 0 0 2206 9 0.41 6 0 0 0 0 0 690 0 0 262 0 0

2 BIHAR 38 0 0 534 1 0.1 8475 0 0 0 0 0 0 0 0 0 0 0 133 0 0 9 3 CHHATTISG 27 0 0 146 0 0 1078 1 0.01 0 0 0 0 0 0 0 0 0 183 0 0 ARH 9 4 HARYANA 21 0 0 125 0 0 6084 1 0.02 0 0 0 0 0 0 0 0 0 93 0 0

5 HIMACHAL 12 1 8.33 77 0 0 3243 1 0.03 0 0 0 0 0 0 0 0 0 100 0 0 PRADESH 6 JAMMU 22 0 0 245 0 0 4162 1 0.02 0 0 0 0 0 0 0 0 0 77 0 0 AND KASHMIR 7 JHARKHAND 24 4 16.6 259 0 0 4424 3 0.07 0 0 0 0 0 0 0 0 0 82 0 0 7 8 MAHARASH 34 6 17.6 351 24 6.8 2800 3236 11.5 0 0 0 0 0 0 0 0 0 116 0 0 TRA 5 4 9 5 7 9 ODISHA 30 1 3.33 314 0 0 6235 0 0 0 0 0 0 0 0 0 0 0 143 0 0

10 RAJASTHAN 33 0 0 295 0 0 9894 1 0.01 0 0 0 0 0 0 0 0 0 229 0 0

11 SIKKIM 4 1 25 0 0 0 176 0 0 0 0 0 0 0 0 0 0 0 14 1 7.1 4 12 TELANGANA 9 2 22.2 438 0 0 8724 0 0 0 0 0 0 0 0 0 0 0 80 0 0 2 13 TRIPURA 8 0 0 35 0 0 591 1 0.17 2 0 0 80 0 0 105 1 0.0 40 0 0 4 9 14 UTTAR 75 1 1.33 821 1 0.1 5733 1 0 0 0 0 0 0 0 0 0 0 212 0 0 PRADESH 2 5 4

15 UTTARAKHA 13 0 0 95 1 1.0 7971 6 0.08 0 0 0 0 0 0 0 0 0 184 0 0 ND 5 16 WEST 19 0 0 341 0 0 3348 1 0.03 0 0 0 0 0 0 0 0 0 126 0 0 BENGAL Last Updated : Fri, Mar 11, 2016 at 03:20 AM IST Panchayat Enterprise Suite (PES) Adoption Status Report (Training Management) Sr. State No. Names Panchayat Local Bodies Traditional Local Bodies Urban Local Bodies District Panchayat Intermediate Village Panchayat District Level Intermediate Level Village Level Panchayat Total Ado % Total Adop % Total Ado % Total Adopted % Total Adopte % Total Adop % Total Adopt % pted ted pted d ted ed 1 ANDAMA 3 0 0 9 0 0 69 0 0 0 0 0 49 0 0 1358 0 0 21 0 0 N AND NICOBAR ISLANDS 2 ANDHRA 13 0 0 660 0 0 12918 0 0 0 0 0 0 0 0 0 0 0 720 0 0 PRADESH 3 ARUNACH 16 0 0 155 0 0 1755 0 0 0 0 0 0 0 0 0 0 0 68 0 0 AL PRADESH 4 ASSAM 21 1 4.76 191 0 0 2206 0 0 30 0 0 0 0 0 3450 0 0 1310 0 0

5 BIHAR 38 0 0 534 0 0 8475 0 0 0 0 0 0 0 0 0 0 0 931 0 0

6 CHANDIG 1 0 0 1 0 0 17 0 0 0 0 0 0 0 0 0 0 0 4 0 0 ARH 7 CHHATTIS 27 2 7.41 146 0 0 10789 0 0 0 0 0 0 0 0 0 0 0 1098 0 0 GARH 8 DADRA 1 0 0 0 0 0 11 0 0 0 0 0 0 0 0 0 0 0 6 0 0 AND NAGAR HAVELI 9 DAMAN 2 0 0 0 0 0 14 0 0 0 0 0 0 0 0 0 0 0 6 0 0 AND DIU 10 DELHI 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 59 0 0

11 GOA 2 0 0 0 0 0 190 0 0 0 0 0 0 0 0 0 0 0 220 0 0

12 GUJARAT 26 0 0 223 0 0 13915 0 0 0 0 0 0 0 0 0 0 0 1729 0 0

13 HARYANA 21 0 0 125 0 0 6084 0 0 0 0 0 0 0 0 0 0 0 651 0 0

14 HIMACHA 12 0 0 77 0 0 3243 0 0 0 0 0 0 0 0 0 0 0 350 0 0 L PRADESH 15 JAMMU 22 0 0 245 0 0 4162 0 0 0 0 0 0 0 0 0 0 0 539 0 0 AND KASHMIR 16 JHARKHAN 24 3 12.5 259 0 0 4424 0 0 0 0 0 0 0 0 0 0 0 328 0 0 D 17 KARNATA 30 0 0 176 0 0 5631 0 0 0 0 0 0 0 0 0 0 0 1806 0 0 KA 18 KERALA 14 0 0 152 0 0 978 0 0 0 0 0 0 0 0 0 0 0 390 0 0

19 LAKSHAD 1 0 0 0 0 0 10 0 0 0 0 0 0 0 0 0 0 0 9 0 0 WEEP 20 MADHYA 51 0 0 313 0 0 23029 0 0 0 0 0 0 0 0 0 0 0 2418 0 0 PRADESH 21 MAHARAS 34 28 82.35 351 91 25.9 28009 183 0.65 0 0 0 0 0 0 0 0 0 2723 0 0 HTRA 3 22 MANIPUR 4 1 25 0 0 0 161 0 0 36 0 0 0 0 0 1710 0 0 222 0 0 6 23 MEGHALA 0 0 0 0 0 0 0 0 NaN 0 0 0 0 0 0 0 0 0 27 0 0 YA 24 MIZORAM 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 558 0 0 44 0 0

25 NAGALAN 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3657 0 0 57 0 0 D 26 ODISHA 30 0 0 314 0 0 6235 0 0 0 0 0 0 0 0 0 0 0 1001 0 0

27 PUDUCHE 0 0 0 10 0 0 98 0 0 0 0 0 0 0 0 0 0 0 15 0 0 RRY 28 PUNJAB 22 0 0 146 0 0 13084 0 0 0 0 0 0 0 0 0 0 0 1246 0 0

29 RAJASTHA 33 1 3.03 295 0 0 9894 0 0 0 0 0 0 0 0 0 0 0 1603 0 0 N 30 SIKKIM 4 0 0 0 0 0 176 0 0 0 0 0 0 0 0 0 0 0 42 0 0

31 TAMIL 31 0 0 385 0 0 12524 0 0 0 0 0 0 0 0 0 0 0 4200 0 0 NADU 30

32 TELANGA 9 0 0 438 0 0 8724 0 0 0 0 0 0 0 0 0 0 0 480 0 0 NA 33 TRIPURA 8 0 0 35 0 0 591 0 0 10 0 0 400 0 0 5270 1 0. 200 0 0 0 2 34 UTTAR 75 0 0 821 0 0 57335 0 0 0 0 0 0 0 0 0 0 0 4248 0 0 PRADESH 35 UTTARAK 13 1 7.69 95 0 0 7971 0 0 0 0 0 0 0 0 0 0 0 644 0 0 HAND 36 WEST 19 0 0 341 0 0 3348 0 0 0 0 0 0 0 0 0 0 0 1008 0 0 BENGAL Last Updated : Fri, Mar 11, 2016 at 03:22 AM IST

Panchayat Enterprise Suite (PES) Adoption Status Report Sr. Applicatio No ns under Panchayat Local Bodies Traditional Local Bodies Urban Local Bodies . Panchayat District Panchayat Intermediate Village Panchayat District Level Intermediate Level Village Level Enterprise Panchayat Suite (PES) Tot Adopt % Tot Adopt % Total Adopt % Tot Adopt % Tot Adopt % Tot Adopt % Tot Adopt % al ed al ed ed al ed al ed al ed al ed 1 Local 607 607 100 649 6497 100 24607 246070 100 10 10 10 47 47 100 541 5415 100 469 4696 100 Governme 7 0 0 5 6 nt Directory

(LGD) 2 Area 418 68.8 3350 51.5 80805 32.8 0 0 0 0 1 0.02 13 0.28

Profiler 6 6 4

3 PlanPlus 322 53.0 3419 52.6 113105 45.9 0 0 6 12.7 774 14.2 1356 28.8 5 2 6 7 9 8

4 PRIA Soft 400 65.9 4516 69.5 173141 70.3 0 0 40 85.1 527 9.73 0 0 1 6 1

5 Action Soft 217 35.7 1869 28.7 63535 25.8 0 0 0 0 0 0 712 15.1 5 7 2 6 6 National 265 43.6 1692 26.0 66117 26.8 0 0 0 0 0 0 12 0.26 Asset 6 4 7 Directory 31

(NAD)

7 Social 17 2.8 27 0.42 3262 1.33 0 0 0 0 1 0.02 1 0.02 Audit and Meeting Manageme

nt (SAMM) 8 Training 37 6.1 91 1.4 183 0.07 0 0 0 0 1 0.02 0 0 Manageme

nt 9 National 430 70.8 3741 57.5 92963 37.7 0 0 37 78.7 510 9.42 0 0 Panchayat 4 8 8 2 Portal

(NPP) Last Updated: Fri, Mar 11, 2016 at 03:16 AM IST

7. State Wise - No. of Panchayats providing services electronically

No. of Are CSCs No.of Services being Panchayats co-located Sl Name of Service State/UTs Name of Software and URL delivered electronically Types of Services providing in No. Delivery Act by Panchayats services Panchayats electronically (Yes/No) Andaman & 1 Nicobar Islands Andhra MeeSeva 2 7 Birth, Death related 176 Yes Pradesh http://www.meeseva.gov.in/ Arunachal 3 Pradesh Assam Right to 4 Assam Public Services Act, 0 2012 3 services namely Birth, Death, Marriage registration being Right To Public given manually under 5 Bihar Service (RTPS) Act RTPS (Adhikaar) 0 RTPS at Panchayat 0 2011 level. 80 services are being given at block level through State Application. 6 Chandigarh 1. Birth certificate Chhattisgarh Lok 2.Death certificate ServicePlus 7 Chhattisgarh Seva Guarantee Bill, 5 3.Marriage certificate http://serviceonline.gov.in 2011 4.Request for cleaning 5.Request for tube

No. of Are CSCs No.of Services being Panchayats co-located Sl Name of Service State/UTs Name of Software and URL delivered electronically Types of Services providing in No. Delivery Act by Panchayats services Panchayats electronically (Yes/No) light change Dadra & 8 Nagar Haveli 9 Daman & Diu 1. Residence certificate 2. Income certificate No Act. Notification 3. Copy of Birth issued by 10 Goa Nfogram 5 Certificate 189 Directorate of 4. Copy of Death Panchayats Certificate 5. Search for birth and death registration G2C Services 1. Basic Certificates Issuance (Birth, Death, Character & Income Certificate) Gujarat (Right of 2. Land Right Records Citizens to Public Certificates (7/12, 8-A) Services) Act,2013. 3. Electricity Bill Yes 11 Gujarat Gujarat Information eGRAM 15 13,685 Collection Services (13,685) Technology 4. MNREG related (Electronic Service Work Delivery) Rules 2014 5. All other Government Department Data entry Works like Health NRHM,

No. of Are CSCs No.of Services being Panchayats co-located Sl Name of Service State/UTs Name of Software and URL delivered electronically Types of Services providing in No. Delivery Act by Panchayats services Panchayats electronically (Yes/No) EMAMTA etc 6. Cyber Teaching Classes 7. ITI Admission Form Distribution and Submission 8. PDS (eRation Card) 9. OJAS application – For Government Jobs B2C Services 1. DTH & Mobile Recharging 2. Insurance Services 3. On line Education 4. All Other Internet Based Services like Merit list, on line Application form Filling etc.. 5. DTP Work 6. Financial Inclusion Right to Service Act, No services being 12 Haryana 0 2014 provided Himachal Pradesh Himachal 13 Public Services 0 0 pradesh Guarantee Act, 2011 The Jammu and Jammu & Kashmir Public No services being 14 0 0 Kashmir Services Guarantee provided Act, 2011 35

No. of Are CSCs No.of Services being Panchayats co-located Sl Name of Service State/UTs Name of Software and URL delivered electronically Types of Services providing in No. Delivery Act by Panchayats services Panchayats electronically (Yes/No) Following 5 services being configured in ServicePlus under e- eNAGRIK (eDistrict) District Right to Guarantee http://jhr2.nic.in/rtgs/frmRTS 1. Caste Certificate 15 Jharkhand 0 0 Yes (1262) of Service Act, 2011 GDesignated 2. Residential Login.aspx Certificate 3. Income Certificate 4. Birth Certificate 5. Death Certificate. The Karnataka (Right Of Citizens to Time Sakala 16 Karnataka 13 5629 Bound Delivery Of http://sakala.kar.nic.in Services) Bill, 2011 The Kerala State Sevana Birth, Death, 17 Kerala Right to Service http://www.infokerala.org 17 Marriage, Pension(7) 978 Act,2012 /sevana-eservices-masses and social welfare(7) Lakshadweep Land records, Addition Madhya Pradesh of name in BPL list, Madhya LokSewaonKePradan 18 MPOnline 39 certificates, driving 6500 Yes (5200) Pradesh Ki Guarantee certificates, ration Adhiniyam, 2010 cards, etc 19 types of certificates Sangram, through 19 Maharashtra ServicePlushttp://serviceonline 33 ServicePlus/Sangram 28000 .gov.in and 14 revenue services through CSC

No. of Are CSCs No.of Services being Panchayats co-located Sl Name of Service State/UTs Name of Software and URL delivered electronically Types of Services providing in No. Delivery Act by Panchayats services Panchayats electronically (Yes/No) 20 Manipur 21 Meghalaya 22 Mizoram 23 Nagaland 90 services identified to be offered at Panchayat level. 6 services being offered Odisha Right to at Tehsil level and 24 Odisha Public Services Act, 0 0 through 400 CSCs at 2012 GP level. Minor forest produce service to be configured in ServicePlus. Birth & Death certificates at Commune Panchayat 25 Puducherry 2 level are provided through CSCs using a locally developed software. Right to Public 26 Punjab 0 0 Service Act, 2011 Total 120 services of Rajasthan Public E-mitra&Pahchan all departments 27 Rajasthan Service Guarantee http://emitra.gov.in 20 9177 Yes through eMitra and Act, 2011 http://pahchan.raj.nic.in Birth-Death through

No. of Are CSCs No.of Services being Panchayats co-located Sl Name of Service State/UTs Name of Software and URL delivered electronically Types of Services providing in No. Delivery Act by Panchayats services Panchayats electronically (Yes/No) Pahchan 28 Sikkim 0 0 29 Tamil Nadu 0 0 MeeSeva 30 Telangana 7 Birth, Death related http://www.meeseva.gov.in birth, death, marriage, eROR 31 Tripura 5 separation, shifting, 72 Yes(72) http://eror.tripura.nic.in/ adoption 3 services namely birth Certificate, Death Certificate and Copy of Family Uttar Right to Service Act, Register are being 31 0 0 Pradesh 2011 given through CSCs and Lokvani Kendras under SSDG project. No services through Panchayats. Birth, Death, Copy of The Uttarakhand Family Register 33 Uttarakhand Right to Service Act, 0 proposed to be 0 2011 delivered electronically West Bengal Right 6 utility services; birth to Public GPMS & death certificate; 34 West Bengal 12 1093 Yes (1475) ServicesAct, 2013. http://www.wbprdgpms.in provisional residential, West Bengal Right caste & income

180 65499

Website was updated on 11th March 2016.

8. Model Panchayats for implementation of PES / State specific applications

9. e-Taal - Standard Services of e-Panchayat

From: 01-01-2016 To: 11-03-2016

Sl. No Standard Services No. of e-Transactions 1 Certificates 1,10,284 2 Licenses and Permits 29 3 Social Welfare and Pension 1,497 4 Education 53 Total e-Transactions 1,11,863

Services of Certificates under e-Panchayat:

From: 01-01-2016 to: 11-03-2016

Sl. States No. of e- Service Name No. of e- No Transactions Transactions 1 Chhattisgarh 28 Death Certificate 28 2 Jharkhand 88,620 Birth Certificate 7,546 Death Certificate 3,515 Resident Certificate 77,559 3 Maharashtra 10,792 Below Poverty Line Certificate 3,065 Birth Certificate 1,249 Certificate of Registration of Marriage 134 Death Certificate 772 Living Certificate 1,361 No Dues Certificate 4 No Objection Certificate 23 No Objection Certificate for Electricity 519 Supply Non Availability of Birth-Death Certificate 20 41

Non Beneficiary Certificate 8 Old Age Certificate for Niradhar 224 Resident Certificate 3,112 Toilet Certificate 162 Water Connection Certificate 139 4 Meghalaya 515 Certificate for Recruitment into Armed 21 /Paramilitary/Police Forces Income Certificate 5 Permanent Residential Certificate for 23 Higher Education & Training Residential Certificate 2 Scheduled Tribe Certificate 464 5 Tripura 10,329 Distance Certificate 8 Income Certificate 34 Land Valuation Certificate 3 Marriage Certificate 363 Resident Certificate 8,729 Scheduled Caste Certificate 38 Scheduled Tribe Certificate 44 Small Savings Agent’s License (MPKBY) 1 Survival Certificate 1,109 Total e-Transactions 1,10,284 1,10,284

Service(s) of Licenses and Permits under e-Panchayat From: 01-01-2016 To: 11-03-2016

Sl. Standard No. of e- Service Name No. of e- No Services Transactions Transactions 1 Kerala 20 Registration as approved 20

Suppliers to Government under Stores Purchase Department 2 Maharashtra 7 Construction License 7 3 Tripura 2 Food Stuff License 1 Gun License Renewal 1

Service(s) of Social Welfare & Pension under e-Panchayat From: 01-01-2016 To: 11-03-2016

Sl. Standard No. of e- Service Name No. of e- No Services Transactions Transactions 1 Jharkhand 1,497 SOCIAL SECURITY PENSION 1,497 SERVICES

Service(s) of Education under e-Panchayat From: 01-01-2016 To: 11-03-2016

Sl. Standard No. of e- Service Name No. of e- No Services Transactions Transactions 1 Odisha 53 Authentication of Original 53 Educational Qualification

10. Status of SATCOM facilities in use by Panchayats across the country

S.N State/UT SATCO No. of Name of facility where No. of No. of Sources of Remarks o M Used Studios studio is housed Receiving Panchayats fund for (bandwidth, use, (Yes/N Terminals connected by setting up Interactive o) (SIT & ROT) SATCOM SATCOM terminals, facility Receive Only Terminal, etc)

1 Andaman No N/A N/A N/A N/A N/A N/A & Nicobar Islands

2 Andhra Yes 4 MANA TV Studios (Society 659 659 (MPPs IT&C The studio is Pradesh for Andhra Pradesh connected Department of physically located Network), Hyderabad through ROTs composite in the newly Andhra formed Pradesh State Telangana. State plans to build a SATCOM studio exclusively for Andhra Pradesh State, where 659 - ROTs are already present. Download frequency parameters: 1) Satellite Located at - GSAT-

8 2) Located at - 55O E 3) Downlink Frequency - 10968.357 MHZ 4) Symbol Rate: 10.8519 MSPS 5) FCC-1/2 6) Polarisation - Vertical, Linear. 7) More details can be accessed on www.sapnet.gov.i n

3 Arunachal No N/A N/A N/A N/A N/A N/A Pradesh

4 Assam Yes 1 Resource Centre in IT & 15 BRGF fund of The facility is Skill Development, SIRD. the MoPR being used for Second campus in various training Kahikuchi, Guwahati. programmes for elected representatives of PRIs, officials, etc. It is also being used by other line departments.

5 Bihar No N/A N/A N/A N/A N/A N/A

6 No N/A N/A N/A N/A N/A N/A

7 Chhattisga Yes 1 Rajaya Panchayat 115 110 BPs. BFGF 512 Mega Herrtz. rh Sanshadahn Kendra, Thakur PayarelalInstritute Satellite terminal of rural development of is rented by Nimoraraipur EDUSAT and performance needs improvement.

8 Dadra & No N/A N/A N/A N/A N/A N/A Nagar Haveli

9 Daman & No N/A N/A N/A N/A N/A N/A Diu

10 Goa No N/A N/A N/A N/A N/A N/A

11 Gujarat Yes 1 Bhaskaracharya Institute > 40,000 13,685 Funds from Bandwidth of 16 For Space Applications State Govt Kbps burstable up and Geo-Informatics to 256 Kbps/site. (BISAG), Gandhinagar The facility is being used for distant education, training, awareness and development.

12 Haryana No N/A N/A N/A N/A N/A N/A

13 Himachal No N/A N/A N/A N/A> N/A N/A Pradesh

14 Jammu & No N/A N/A N/A N/A N/A N/A Kashmir

15 Jharkhand No N/A N/A N/A N/A N/A N/A

16 Karnataka Yes 6 Main Studio at SIRD, 175 ROTs 175 at Taluk Contribution Extended C-Band Mysore, & 05 Sub-Studios Panchayats from 05 with Receive Only at Bangaluru, Davangere, (SAMARTHA Departments Terminal Arwad, Kalaburgi SOUDHA)+H10 viz. (Bandwidth 4679 (Gulbarga) &Mangaluru. Agriculture, to 4685Mhz ) Education, Haelth, Rural Development & Panchayati Raj, Women and Child Development.

17 Kerala No N/A N/A N/A N/A N/A N/A

18 Lakshadwe No N/A N/A N/A N/A N/A N/A ep

19 Madhya Yes 1 RCVP Noronha Academy 1400 812 Govt of India Pradesh of Administration & and ISRO Management (RCVPNAAM)

20 Maharasht Yes 1 YASHDA, Pune 138 (ZPs & 100 SITs are ra BPs) operational.

21 Manipur No No No No No No No

22 Meghalaya No No No No No No No >

23 Mizoram No No No No No No No

24 Nagaland No No No No No No No

25 Odisha No N/A N/A N/A N/A N/A N/A

26 Puducherr No N/A N/A N/A N/A N/A N/A y

27 Punjab No N/A N/A N/A N/A N/A N/A

28 Rajasthan Yes 1 IGPRS 364 269 ISRO, Medical 32 SITs at Zilla & Health Dept Panchayat; 237 (European ROTs at Block Commission Panchayats. fund), Education, Science & Medicine & Technology, Health dept, Medical & Panchayati Health, IGPRS, Raj/Rural dev Cooperative & Dept and other Other depts line depts use the Gramsat, Educat and Telemedicine network. Bharat Electronics Ltd maintains the SATCOM facility.

29 Sikkim No N/A N/A N/A N/A N/A N/A

30 Tamil No N/A N/A N/A N/A N/A N/A Nadu

31 Telangana Yes 4 MANA TV Studios (Society > for Andhra Pradesh Network), Hyderabad

32 Tripura No N/A N/A N/A N/A N/A N/A

33 Uttar No N/A N/A N/A N/A N/A N/A Pradesh

34 Uttarakha No N/A N/A N/A N/A N/A N/A nd

35 West Yes 2 PRD Department - 778 18 ZPs and 333 DFID, MOPR 2 MBPS YEARLY Bengal Roopkala Kendra, An BPs and ISRO INTERACTION autonomous insititute WITH 1 LAKH under I & C Department PEOPLE USED GOWB MAINLY FOR TRAINING. SATCOM was installed by BEL under the guidance of ISRO. 24 SITs and 2 RoTs

Updated On (30-04-2015)

11. Awards for top performing States in implementing e-Panchayat

Maharashtra won first place for the best e-Panchayat in the country, and has bagged an award of Rs. 50 Lakh, followed by West Bengal at the second position who was awarded Rs. 30 Lakh. The third position was shared by Tamil Nadu and Bihar, each winning a cash amount of Rs. 20 Lakh. These awards were given on April 24, 2015, on the occasion of National Panchayati Raj Day.

In the point tally, Maharashtra had 85 marks, followed by West Bengal and Chhattisgarh that had 60 marks, and then, Tamil Nadu and Bihar that had 54 marks.

16 Gram panchayats were awarded the Rashtriya Gaurav Grama Sabha (RGGS) Puraskar.

Assam won the first prize in the Category-2 e-Panchayat.

Under the Rajiv Gandhi Panchayat SashaktikaranPuraskar for 2014-15, the highest award was given to Uttar Pradesh, where 30 panchayats were selected and 332 lakh has been given to them.

Other States and Allotments are as follows:

12. Digital Panchayat

Introduction

Digital Panchayat is a functional dynamic digital platform and working station designed and created for each and every Panchayat in India, powered by Internet. The objective is to facilitate and improve Panchayat functioning on day-to-day basis, through two way flow of information and content. The goal is to realise various development objectives at grassroots level.Digital Panchayat programme is a national initiative of Digital Empowerment Foundation and National Internet Exchange of India (Dept of IT, Govt. of India).

Digital Panchayat Components:

 A comprehensive and dynamic local language content online platform  Integrated digital platform for panchayat demography, society, culture, geography, history & economy  A bilingual or multilingual information platform  e-trade and e-commerce platform  Online public grievance redressal forum  Local online resource center  Online communication and information networking platform  An e-Governance platform  A digital data storehouse

Digital Panchayat Activities

 Develop a comprehensive Panchayat Digital Platform  Develop a comprehensive Panchayat Digital Platform  To train Panchayat representatives in IT skills & management of Panchayat platform  Generation of Panchayat content  Regular updation and maintenance of Panchayat content

Objectives and goals of Digital Panchayat:

Digital Panchayat is about empowering and developing the grassroots communities at the panchayat levels through creation of virtual community at each panchayat level through an interactive and collaborative web portal, the portal run, managed and sustained by the local community through regular information and content management from a bottom-up as well as top-down channels.

 Villages to be part of the global citizenship and link with nonresident individuals to connect with their land of domicile  Creation of basic ground to go for full-fledged rural governance, two-way information channel, advocate for village panchayat level data center and gateway of e-Democracy  Development of Digital Panchayat toolkit, which includes text book on “ICT tools” and curriculum for capacity building of Panchayat functionaries in ICT & digital media  Enrichment of national level .IN domain of www by having all 2,50,000 Panchayats online 51

 Develop a very comprehensive Campaign/Outreach Booklet for all the participants, which would broadly serve the purpose of “empowering the participants through pictorial diagrams, Case lets, examples, Internet goods, and list of benefits that would be directly related to each panchayat and the important steps to have their own domains and websites, in their own languages”  Create a campaign website under this partnership and populate the website with all relevant information of campaign, meetings, workshops, and outcome report, including enlisting the participating individuals and Panchayats and other agencies including audio and video content feedback aggregated at the time of the events  Create a particular way of series campaign and multiplier effect after the meet/workshop so that the awareness campaign could be carry forward by the Sarpanches and ZillaParishad and the NGOs  Increase ICT and internet awareness at panchayat level  Village level digital content collection, collation, and aggregation  Firsthand experience for panchayat people to be part of digital world  Virtual identity for each panchayat on World Wide Web  Giving an experience of transparent Panchayat level programme  Chance for citizens to directly and publicly lodge complaints  Chance and hope for district, state and central level administration and governance to see what is happening on the ground  Facilitate e-Gov platform with G2C, B2C services, etc.

Services

Government of Andhra Pradesh Application areas Digital panchayat is initiated by the The computerization of all the three tiers of PRIs i.e., Zilla Commissioner Panchayati Raj and Rural Praja Parishad, Mandal Praja Parishad and Gram panchayat. Development as a flagship G2C project for The software facilitates generation of certificates, payment computerization and online issuance of gateway for citizens, e-Sign facility for panchayat citizen centric certificates. functionaries, SMS and email alerts.The following applications provide end-to-end solution for all the gram panchayats in the state.

- Birth and Death registrations - House tax demand collections - Trade licenses - Property valuation - Mutations - Water tap connection - NOC for Small medium and Large Scale Industries - Building permission - Layout permissions - MNREGA

- Marriage Registration

Government of Assam Application areas The panchayat and Rural Development Total panchayat: 14 Department has been implementing a number of programmes in the rural area of Digital Panchayat Center: Sonapur the state by empowering rural poor through power of rights based law, aiming to It mainly works to enhance the livelihood opportunities, transform the geography of poverty in the address chronic poverty, provides social security and works state. for economic inclusion of rural poor families.

The main objective of the various poverty alleviation and employment generation programme are:

- Reduction of Rural Poverty - Employment Generation in Rural Areas - Development of Rural Infrastructure - Removal of Regional Imbalance - Housing for Rural Poor - Community Participation The department is implementing the following schemes through PRIs. They are

- MGNREGA(Mahatma Gandhi National Rural Employment Guarantee Act)

- IAY(Indira Awaas Yojana)

- NSAP(National Social Assistance Programme)

- RGPSA(Rajiv Gandhi Panchayat Shasaktikaran Abhiyan)

- BRGF (Backward Region Grant Fund) - DDP (District Development plan)

Under the Rural Development Sector, the following schemes has been introduced which are of following nature: - Self-employment programme - Wage-employment programme - Social welfare schemes

In order to ensure transparency and accountability in implementation of the schemes, intensive monitoring system has been introduced through online reporting system. The Panchayati Raj Institutions Accounting Software (PRIASoft) 53

has been adopted for sound accounting and audit system of the Panchayats at all level.

Development blocks has been increased from 135 to 219 for implementation of various development programmes and schemes for proper upliftment of rural people.

Government of Bihar Application Areas ‘Digital Panchayat’ (DP) has been ideated by Total Bihar online panchayats: 16 Digital Empowerment Foundation and rolled forward for implementation. Having a web District: West Champaran interface at Panchayat level connected to the grassroots has tremendous relevance and Block: Nautan, Betiya, Paharpur, Majhauliya utility in overall governance and Digital Panchayat Center: Antyodaya Lok Karyakram (ALOK) development of our grassroots constituencies. BSNL has been given the responsibility of Digital India Project in Bihar and 16 other states.

The Government of India intends to provide broad band connectivity through optical fiber, for the implementation of various services like e-health, e-education and e-governance. The aim is to connect rural areas with high-speed internet network through National Optical Fiber Network.

Bihar has been divided into two phases. Altogether 315 blocks and 5,202 gram panchayats will be covered in the first phase and 219 blocks and 3152 panchayats in the second. Optical fiber has been laid in more than 1,500 panchayats. By March 2016, the first phase will be completed. 100 Mbps internet speed will be available in all the panchayats.For every 20-25 Panchayats there must be a Digital Panchayat Centre’s where people can access complete information on their society, profession and the government schemes.

Status of e-panchayat Roll-out

Sr.no Applications Achievement 1 PRIA Soft 82.04% PRIs have disclosed their

accounts online for the Financial Year 2013-14 2 Plan plus Plans of 96% PRIs are in Public Domain 3 Action Soft Work under progress for all PRIs for the Financial Year 2013-14 4 Local 100% Village Mapping Government completed Directory (LGD) 5 National Close to 100% District Panchayat and Block Panchayats Portal (NPP) completed their portals 6 National Asset Recently rolled-out, Directory Entries in progress for BRGF 7 ServicePlus Piloting being done at GP-level in Katihar District 8 Area Profiler 77% PRIs have completed their Profile 9 Training Being used Management 10 Social Audit and Yet to be rolled out Meeting Management 11 Panchayat 87% completed Empowerment & Accountability Incentive Scheme (PEAIS) 12 GIS Gram Panchayat layer prepared in Bihar GIS Application

Over 70% panchayats in Bihar have become digital and are connected to internet. Accounts, plans and other information of panchayats are available on the public domain. They are now gearing up to provide government services to the citizen at their doorsteps.

Government of Haryana Application areas The Panchayati Raj functions as a system of Total online panchayats: 34 governance in which Gram Panchayats are Digital Panchayat Center: Sristi Gyan Kendra the basic unit of local administration. The Digital India regime has now become “Mahari Panchayat” portal is used to get all the details of PRI essential that government functionaries elected representatives with all statistical and graphical should have a close interact and approach analysis. with all the elected representatives of Gram Merits of launching Mahari Panchayat Sabha for the sustainable growth of rural - Know your PRI representatives by searching option India. - Depicting Statistical and value added Graphical analysis on various variants for all Districts and for complete state Haryana - All the Panchayats of Haryana are mapped under GIS tagging the details of winning Sarpanches - Composite portal of getting the details of elected representatives under Panchayati Raj Institution - 2016 (Haryana) with mobile number - Data repository at single place and live portal may be used for various government development work - Android base Mobile App entitled “Mahari Panchayat” developed by National Informatics Centre, District Centre, Hisar shall also be made available and shall be downloadable from Android App Store at free of cost. Online citizen services - E-payment (Road Tax) - Issue of NOC - Change of address - Duplicate of RC - Transfer of ownership - Renewal of registration - Renewal of Fitness - Alteration of vehicle - Hypothecation Termination - Addition of Hypothecation - Re-print Acknowledgement and Receipt - Failed/Pending tax transaction - Re-printing of Tax receipt - Check application status 56

- Release vehicle - National permit scheme - Vehical search Haryana - Vehical search National - Driving License Search National - Dealer registration - Dealer Data Moved Status - HSRP plate status - Online Gas Booking - Bus and Railway timetable - Tourist complex/Guest houses - Fire/ambulance - School list - Petrol pump list - Press Correspondents - Forms and Procedures - Telephone and email directory - List of offices - Online stamp paper Online Government Receipts Accounting System (e-GRAS) is an e-Governance Initiative of Government of Haryana under Mission Mode Project category and is part of Integrated Financial Management System. e-GRAS facilitates collection of tax/non tax revenue in both the mode online as well as manual.

Government of Jharkhand Application areas Several schemes have been undertaken by (i) District: Ranchi the Panchayati Raj Institution as per the spirit Block: Burmu of the constitution and the Jharkhand Total online panchayat: 14 Panchayat Raj Act, the Department of Panchayat Raj. (ii) District: Girdhi Block: Birni Total online panchayat: 22 Digital panchayat center: Nav Jagriti Yuwa Mandal

The schemes are: - Construction of Panchayat Bhawan (Buildings) - Grants to Zila Parishad area - Construction of Dak Bungalows

- Office buildings - Bus stands in Zila Parishad areas - Training to PRIs officials and staffs - Grants to Gram Sabha The major schemes are implemented by the state department are Backward Region Grant Fund (BRGF) and Rajiv Gandhi panchayat Sashatrikaran Abhiyan(RGPSA)

Government of Maharashtra Application areas The Ministry for Panchayati Raj has initiated Online panchayats: 123 an e-Governance programme, namely February 16, 2008 it started the “bottom uop digital inclusion epanchayat (e-Panchayati Raj Institutions) revolution” as digital empowerment foundation stars its under the National eGovernance Plan concept of “Local Area portal” in the state of Maharashtra in (NeGP). their local language. -All the 33 Zilha Parishad,351 Panchayat Samiti,27900 Grampanchayats in Maharashtra are equipped with Desktop computer, Printer cum Scanner machine -All ZP, PS are connected and around 22000 GPs are provided internet connection. Sr. Application Current status no 1 PRIA Soft ZP- All 33 GPs are doing online accountingPS- All 351 panchayat Samitis are doing online accounting entries GP- All 27746 GPs are doing online accounting entries 2 Plan Plus All 12 BRGF are using plan plus for preparing their village panchayat plans Totally 7159 approved plans were uploaded in the year 2011-12, 3109 approved plans are uploaded in the year 2012-13 3 National State- http://mahapanchayat.gov.instate Panchayat PR portal registered Portal ZP- All 33 ZP portals are registered PS- All 351 PS portals are registered GP- All 22000 GP Portals are

registered 4 Area Profiler Training conducted in November 2012, data entry started 5 Local Training conducted in November Government 2012, data entry started Directory 6 Action Soft Training conducted in November 2012 7 National Asset Training conducted in November Directory 2012 8 Social Audit Training to be conducted 9 Service Plus Training conducted in November 2012 10 Training Training to be conducted Management 11 GIS Training to be conducted

Government of Madhya Pradesh Application areas A pilot phase of the Digital Panchayat (i) District: Chanderi programme has been launched in Guna Total online panchayats: 54 Parliamentary Constituency of the central Digital Panchayat centre: Chanderi Weavers ICT Resource Indian state Madhya Pradesh to empower Centre grassroots communities with a bottom up (ii) District: Balaghat approach. The scheme is being launched to Digital panchayats: 18 facilitate every Panchayat in Guna to have Center: Waiganga Community Development centre dynamic and interactive website portal and therefore have a virtual presence across the - Website for panchayat in local language globe. - Local Knowledge - Assets - Wisdom - Products and Services for their own benefit - Establishing a global presence - To empower citizens of every panchayat with bottom up and top down information and content - To improve development and governance public service delivery at Panchayat level through information on policy programmes and implementation

- Create a digital data house at every Panchayat level - To facilitate growth of Panchayat economy through promotion of Panchayat tourism, e-commerce of local produce - To put every Panchayat on the global digital map - To generate an ICT environment in every panchayat - To give fillip to the Right to Information campaign

Government of Odisha Application areas Orissa's first digital Panchayat launched at District: konark Konark. It was launched by Young India & Total online panchayat: 28 Digital Empowerment Foundation aims to host Digital panchayat centre: Young India independent web-portal of all the 29 GPs of Gop Block, Puri Dist for promotion of ICT - Create ICT and Internet awareness among panchayat based governance system. Its first such type - Unique website in local language with unique initiative in Odisha state. It’s a joint initiative Identity of Young India & DEF. - Digital panchayat center as resource centre for the functionaries - Learning computers - Connecting to internet - Updating their own website - Updating the Panchayati Raj’s applications online The state government is to provide broadband internet services to all panchayats in Odisha by 2017-18 and major cities of the state, including Bhubaneswar.

Government of Rajasthan Application Areas Government began to roll out the e-panchayat (i) District: Alwar project to develop all the villages. The Total panchayat: 36 project’s most ambitious goal is to bring Digital panchayat centre: Jan sewa Kendra processes of decentralized planning, (ii) District: Baran budgeting, accounting, implementation, Total panchayat: 59 monitoring and even issuance of certificates Digital panchayat centre: Gyan Vatika and licenses on to a common digital platform. - There are 36 online panchayats. - Its own website has been started for better communication - In Dholpur of Rajasthan, only four applications out of 11 applications has been implemented namely., PRIA

Soft, Area Profiler, National Asset Directory and local Governance directory are fully functional. - Power and Connectivity are major issues in the State of Rajasthan.

Government of Tamil Nadu Application areas The Inauguration of the Digital Panchayat Total online panchayats: 11 Centre was held at the Office Premises of - The panchayats were informed about the benefits Mahalir Munnetra Sangam (MMS) at viz., visibility, online trading, escalation of issues etc. Chinnamanur on 28th June 2012. through Digital panchayat. - The website provides the information regarding panchayat workings, budget allocation, projects and names of the officers etc. - The website is published in both Tamil and will be transparent - Data centers would be used to update websites with various useful commercial and other information. - The services of Town panchayat are: - Water supply connection - Building license for construction - License for trades and licenses under prevention of Food Adultration Act - Birth and Death certificates - Property Tax assessment - Profession Tax - Core Services - Swarna jayanthi shahari Rozgar Yojana - Computerization

Government of Uttarakhand Application areas Electronic Panchayat Raj Institutions (ePRI) is a District: Tehri Garhwal mission mode project which proposes to Total online panchayats: 25 strengthen the Panchayati Raj Institutions Digital panchayat center: Samudayik Redio “HENWALVANI” (PRI’s) by following a structured roadmap. The The following are the various types of the services that are project aims at strengthening of PRIs by using provided: Information and Communication Technology - Registration of birth and death and Issuance of (ICT). certificate - Family register update & Issue of certified copy of family register

- Issuance/Updation of Ration card - Providing Information under RTI Act - Cancellation of name from Family Register and issuance of cancellation certificate - Tax collection from commercial Establishment - Levy of panchayat Tax - Copy of Family Register for obtaining Successor Certificate - License fees for shops/Industry - Updating BPL family list - Register complaints/grievances and redress - Registration of unemployed under NREGA - Fees collection from shop of mela - Domicile/Caste/Income certificate - Pension- Old age, widow recommendations submitted to Social welfare department - Providing the copy of Land record detail

Government of U. P Application areas Strengthening of the Panchayati Raj System so (i) District: Kanpur that the Panchayati Raj institutions may Total online panchayats: 25 become the real functional units of the Digital Panchayat Center: IDAF governance with their direct involvement in (ii) District: Fatehpur social economic development of the rural Total online panchayats: 10 areas through democratic process Digital panchayat center: IDAF (iii) District: Varanasi Total online panchayats: 33 Digital Panchayat center: Human welfare association Service delivery mechanism are as follows: - To computerize and connect all the Gram Panchayats (52000) across the state. Considering the number of Gram Panchayats, they would like to start off with the gram panchayats having population of more than 5000 in the first phase. The number of such gram panchayats would be 2832 - To have emailing system for all the officers across the state so that we can send the letters and other office communication instantaneously - To capture the following information from Gram Panchayat Level:

- Information related to Registration of Birth and Death on monthly basis - Monthly progress report as per the requirements of Central Finance commission / State Finance Commission - Financial progress report of Gram Panchayat - Expense details of Gram Panchayat - Physical progress towards the funds distribution / utilization against central / state schemes - Physical progress towards the schemes and programs - Grant details (Received / utilization) - Realization of Panchayat kar (tax) - Realization of Irrigation tax - Details of amount deposited in consolidated village fund (sanchalit ganv kosh) established under zamindari abolition and land reforms act - Details on income through auction of bones / leather - Details on the distribution of funds against 12 finance commission - Details on the distribution of funds against state finance commission - Details of repairing of handpumps - Incentive to the Gram Panchayat (Protsahan Puruskar) - Progress of total sanitation program - Details on meetings of gram panchayat and gram sabha - Progress details on Kisan Bazaar and Pashu Paith - Details on the grant received from other departments - Progress details on the grant received from other departments - Details on sanctioned fund from State and Union for Kshetra Panchayat and Zilla Panchayat - Details of the pradhan and members of gram panchayat - Details of the societies - To the have the following information from District level - Details of the disciplinary proceedings taken against 63

ADO – Panchayat - Details of the disciplinary proceedings taken against Gram Panchayat Adhikary and other class 3rd and 4th class employees - Position status of employees - Details of cases in various courts - Pension details - Postings of Gram Panchayat Adhikari and ADOs - Details from panchayat udyog (on production and sale of products) - Details of PLA / deposits in the bank against the schemes - To know with the use of ICT that what is the demand under Total Sanitation scheme - To know with the use of ICT that where does the department need to have laying of brick soling - To know the use of ICT that where do we need to construct Panchayat Bhavan

13. CIPS - Status of Panchayat Enterprise Suite (PES) Application and maintenance of Registers in Gram Panchayats - A Field Study in Andhra Pradesh

(11-03-2015 to 14-03-2015)

After launching e-Panchayat as a Mission Mode Project in Andhra Pradesh in 2006, many initiatives were taken by the Government of Andhra Pradesh to introduce e-Governance in PRIs. One of these initiatives was introduction of PES applications. The Gram Panchayat being the basic unit of PRI administration, vested with powers of assessing, levying and collecting taxes; conducting Gram Sabha, thereby ascertaining the basic needs of people by providing necessary inputs for basic planning. It was proposed to study the status of PES applications in some of the Gram Panchayats in Andhra Pradesh. It is pertinent to note that the Gram Panchayats have to maintain various registers in connection with the Panchayat Administration. There is a need to maintain these registers in Gram Panchayats and bring out clearly the maintenance of registers which helps in operationalizing PES applications effectively and efficiently. A study team has been constituted by CIPS to study the above aspects. CIPS team had a field visit for four days in eight Gram Panchayats of East Godavari and West Godavari Districts. Following are the Gram Panchayats visited.

Date of Visit Gram Panchayat Mandal District 11-03-2015 Bhimdole (Model Panchayat) Bhimdole West Godavari 11-03-2015 Denduluru Denduluru West Godavari 12-03-2015 Venkataramanagudem Penugonda West Godavari 12-03-2015 Tadepallegudem Tadepallegudem West Godavari 13-03-2015 Chemudulanka Alamuru East Godavari 13-03-2015 Maredubaka Mandapeta East Godavari 13-03-2015 Komaripalem Biccavolu East Godavari 13-03-2015 Peraramachandrapuram Anaparthy East Godavari

Objectives of the Field Visit

The main objectives for visiting these Gram Panchayats are:

 Study the progress of PES applications in these eight Gram Panchayats.  Study the prescribed registers that have to be maintained in the Gram Panchayats, to understand the types of registers are maintained in the Gram Panchayats along with the information that is entered into these registers and to study the status of maintenance of these registers; and to see whether information from these registers is being used as inputs for PES application.  Basing on this study, to make suggestions to the Panchayat Raj Department about the interventions to improve the status of PES modules and augment the income of Gram Panchayats and make their functioning more systematic and citizen centric.

Observations in the Panchayats

13.1. Bhimdole Panchayat Secretary and Data Entry Operator of Bhimdole Gram Panchayat have given the details of the Panchayat. Ms. Rajya Lakshmi, DLPO of Eluru was along with the CIPS team. Bhimdole Gram Panchayat (Bhimdole Mandal, West Godavari Dist) has around 13,600 population and 4200 Families reside here.

Status of the PES Applications in Bhimdole Application Name Status of Data Entry into the application PRIASoft Last entry freezed April 2014 AreaProfiler FR: 0, LGE: 13, CM: 12, LGEl: 34, BSLLD: 0, LGP: 2 National Asset Directory 24 Assets National Panchayat Portal 49 Contents ActionSoft 3 Works – Cumulative expenditure: 298000/- PlanPlus No plans uploaded FR- Family Register, LGE –Local Government Employee, CM-Committee Member, LGEl- Local Government Election, BSLLD - Basic Statistics Local Village level Data, LGP- Local Government Profile.

Questionnaire In responses to the common questionnaire prepared by CIPS team to be administrated to the Gram Panchayats (given at Annexure I), the following replies were furnished in Bhimdole Gram Panchayat:

 Registers maintained by Bhimdole Gram Panchayat – 22 Registers 1. House Tax Register 14. Gram Sabha Minutes 2. Tap Demand Register (Or)Agenda Register 3. License Demand Register 15. General/Emergency/Special Meetings 4. License Collection Register Register 5. Cash Book 16. Ledger 6. Pass Book 17. Budget 7. Birth & Death Register 18. Door No Book 8. Stock Register 19. Dispatch Register 9. Electricity (Office Correspondence) 10. Chitta / LayOut Register 20. Tender Register 11. m-Book 21. Works Register 12. Acquaintance Register 22. Miscellaneous Register 13. Bill Collection Register

 Register of asset Details – No asset register is being maintained. Recently the team consisting of Sarpanch, Panchayat Secretary and Village Revenue Officer is making field trips within the the Panchayat and identifying the assets. 24 assets have been identified so far and entered in NAD application. 66

 Basis of Asset Cost estimation – The Staff informed that no instructions were given in this regard.  Any instructions regarding classification of assets and guidelines on cost estimation – The Staff informed that no instructions were given in this regard.

 Whether Gram Sabha Register is used to enter details in NPP – No details are entered from Gram Sabha Register to NPP application.  Flow of information from Panchayat Raj – Engineering Dept. or RWS Dept to the Panchayat about assets created by these Departments – (Useful for NAD & ActionSoft) The Gram Panchayat has no details of the works previously executed as there is no systematic way of information flow from different departments to the Gram Panchayat.

Ms G Rajya Lakshmi, DLPO, Eluru Division informed that a certificate is handed over to the Panchayat Secretary from past 3 years in case of RWS works alone and the certificate has the following details: . Name of the work. . Details of the work. . Estimated Cost. . Date of handing over. It does not contain the date of commencement of work. As there are no recent works completed in the Bhimdole Gram Panchayat, these certificates were not available there.  Instructions regarding the data collection for Family Register in Area Profiler application – The Panchayat Secretary informed that no instructions given from higher authorities on domain issues. However, DEOs are receiving some instructions on technical issues.  Instructions for maintenance of registers related to PES applications – Panchayat Secretary reported that no such instructions are given from the higher authorities.  Reason for not maintaining other Registers specified in APARD compendium – As there is no Junior Assistant in the Bhimdole Gram Panchayat, it has become a difficult task for Panchayat Secretary to maintain remaining registers.  Periodicity of inspection about the Registers – Two registers (Cash Book and Pass Book)are checked by EO&PRRD on quarterly and by DLPO on Half-Yearly basis.  Periodicity of Treasury Reconciliation – Panchayat Secretary stated that reconciliation is done every Month (between 5th and 10th Dates) for all Gram Panchayats. Treasury closes account on 5th or 6th of every month and reconciliation will be taken up thereafter.

Ms. Rajya Laxmi- DLPO Eluru Division, West Godavari suggested that Treasury should make their accounts accessible to Panchayats so that even Day Books can be closed in a daily basis. Bhimdole Panchayat Secretary suggested that Road Margin Porambokes are used by Electricity Department for erecting Transformers and Electric Poles. According to Section 98 and 99 of Panchayat Raj Act., Gram Panchayat can levy fee on them. The Gram Panchayats will get huge revenue through this source (needs further legal examination).

13.2. Denduluru CIPS Team along with Ms Rajya Lakshmi, DLPO of Eluru Division have visited Denduluru village. Panchayat Secretary and Data Entry Operator have provided the information. Denduluru Gram Panchayat (Denduluru Mandal, West Godavari Dist) has 3405 families with total population of 11846 as per 2011 census.

Status of the PES Applications in Denduluru Application Name Status of Data Entry into the application PRIASoft Last entry freezed November 2014 AreaProfiler FR: 0, LGEp: 14, CM: 0, LGEl: 33, BSLLD: 0, LGP: 2 National Asset Directory 52 Assets National Panchayat Portal Problem in generating report ActionSoft No works uploaded PlanPlus No plans uploaded

Questionnaire The response of Denduluru Gram Panchayat to Questionnaire is as follows:

 Registers maintained by Denduluru GP – 32 Registers 1. Cash Book 17. 20K Register 2. BCR 18. 20J Register (House Tax) 3. WBD 19. Check Memo Electricity 4. Meeting minutes/Agendas 20. Stock

5. Prajavaani Register PWS 6. Samachar Haq 21. Treasury Pass Book 7. Donations Register 22. Tender/Auction Register 8. Layout Register 23. Tap Demand Register 9. Asset Register 24. Acquaintance Register 10. Movement Register 25. Demand 26. m-Book 11. License Register (Annual) 27. Miscellaneous Register 12. Bill/Cash 28. Pension Register 13. House Tax – Arrear & Current 29. PF Register 14. Works 30. Petition Register 15. Money Valid Books 31. Revision Register 16. House Plan Approval 32. ISL Register

 Details of Asset Register – Tanks and wells register was maintained previously. All the tanks are under encroachment. Now assets are being identified. No written list of assets is available.  Basis of Asset Cost estimation – Panchayat Secretary reported that no written instructions were given in this regard.  Any instructions regarding classification of assets and guidelines on cost estimation – Panchayat Secretary reported that no guidelines given in this regard.

 Whether Meeting minutes/Agenda Register is used to enter details in NPP – Panchayat Secretary informed that no instructions given in this regard.  Flow of information from Panchayat Raj – Engineering Dept. or RWS Department to the Panchayat about assets created by these Departments – (Useful for NAD & ActionSoft) No information flow from different departments to the Gram Panchayat.  Instructions regarding the data collection for Family Register in Area Profiler application – Panchayat Secretary reported that no written instructions were given in this regard.

 Instructions for maintenance of registers related to PES applications – No instructions were given from higher officials regarding maintenance of registers regarding PES applications.  Reason for not maintaining other Registers specified in APARD compendium – The Panchayat Secretary stated that the time spent is more on Rural Development activities than on actual Panchayat Administration.  Periodicity of inspection about the Registers – Two registers (Cash Book and Pass Book)are checked by EO&PRRD on quarterly basis and by DLPO on Half-Yearly basis. No information on the inspection of other registers.  Periodicity of Treasury Reconciliation – Panchayat Secretary reported that reconciliation is done every Month (between 5th and 10th Dates) for all Gram Panchayats. Treasury closes account on 5th or 6th of every month and reconciliation will be taken up thereafter.

13.3. Venkataramanagudem Venkataramanagudem Panchayat (Penugonda Mandal, West Godavari Dist) has population of 2942 with 610 households. It has income of 2.83 Lakhs in the form of house tax and 5 lakhs from auction fund.

Status of the PES Applications in Venkataramanagudem Application Name Status of Data Entry into the application PRIASoft Last entry freezed May 2014 AreaProfiler FR: 0, LGEp: 6, CM: 12, LGEl: 22, BSLLD: 0, LGP: 0 National Asset Directory 2 Assets National Panchayat Portal 12 Contents ActionSoft No works uploaded PlanPlus No plans uploaded

Questionnaire The response of Venkataramanagudem Gram Panchayat to Questionnaire is as follows:  Registers maintained by Venkataramanagudem GP – 21 Registers

1. House Tax Revision 11. RSL 2. House Tax Demand 12. m-Book 3. Water Tax Demand 13. Layouts 4. Cash Book 14. Stock 5. Acquaintance Register 15. Assets 6. Auction Register 16. Stock

7. GramaSabha Meeting Register 17. Assets 8. General Meetings Register 18. Pensions 9. Door No Register 19. PWS 10. Works Register 20. Write-Off Register 21. Sales Register

 Register of asset Details – Asset register is maintained along with survey number. With the assistance of Part time bill collector of the Panchayat, Panchayat Secretary inspected various assets available in the panchayat and manually prepared a register which consists of Roads, CC drains. A list for tanks and panchayat buildings is also maintained according to Panchayat Secretary but it was not available at the time of team’s visit.  Basis of Asset Cost estimation – Panchayat Secretary reported that the Current Value will be considered for asset cost estimation.  Any instructions regarding classification of assets and guidelines on cost estimation – No specific instructions were given for asset classification. However, Oral Instructions are given for Land values saying that they have to follow basic value obtaining it from the Sub-registrar.  Whether Meeting minutes/Agenda Register is used to enter details in NPP – Only Photographs are uploaded in to NPP application.  Flow of information from Panchayat Raj – Engineering Dept. or RWS Department to the Panchayat about assets created by these Departments – (Useful for NAD & ActionSoft) No such system is in Gram Panchayat. Panchayat Secretary says that no new works have been started / completed for the past 3 years. However, he says one BC community hall (partially completed and abandoned) and two CC roads (not yet started) are sanctioned 3 years ago.  Instructions regarding the data collection for Family Register in Area Profiler application from higher authorities – Panchayat Secretary said thatno instructions are given from higher authorities.  Instructions for maintenance of registers related to PES applications from higher authorities – Panchayat Secretary said that no instructions are given from higher authorities.  Reason for not maintaining other Registers specified in APARD compendium – The Panchayat Secretary says that he has heavy work load in attending banks etc.  Periodicity of inspection about the Registers – Registers are verified regularly and signed by EO(PR&RD)  Periodicity of Treasury Reconciliation – Panchayat Secretary stated that reconciliation will be done every Month (between 5th and 10th Dates) for all Gram Panchayats. Treasury closes account on 5th or 6th of every month and reconciliation will be taken up.

13.4. Tadepallegudem Tadepallegudem Panchayat (Penugonda Mandal, West Godavari Dist) has population of 6581 with 1541 households. It has an annual income of 50 lakhs.

Status of the PES Applications in Tadepallegudem Application Name Status of Data Entry into the application PRIASoft Last entry freezed May 2014

AreaProfiler FR: 0, LGEp: 8, CM: 9, LGEl: 17, BSLLD: 0, LGP: 1 National Asset Directory 14 Assets National Panchayat Portal 21 Contents ActionSoft 1 work PlanPlus No plans uploaded

Questionnaire The response of Tadepallegudem Gram Panchayat to Questionnaire is as follows:

 Registers maintained by Denduluru GP – 18 Registers 1. Asset Register 12. BLR fee Register 2. GramaSabha Register 13. Miscellaneous Demand Register 3. Cash Book 14. Sales Register 4. Minutes/Agenda Book 15. Chitta Register 5. M-Book 16. Layout Register 6. Works Register 17. Roads Register 7. Arrear/Current Demand 18. Poramboku Lands Register Register 8. House Tax Register 9. Tap Demand Register 10. Stock Register 11. Miscellaneous Register

 Register of asset Details – Asset register is maintained from last 2 years. Previously there was Tools and Plants Register.  Basis of Asset Cost estimation – According to registration  Any instructions regarding classification of assets and guidelines on cost estimation – Oral Instructions are given to follow basic value of land as available with the sub register.  Whether Meeting minutes/Agenda Register is used to enter details in NPP – Panchayat Secretary Stated No instructions were given in this regard.  Flow of information from Panchayat Raj – Engineering Dept. or RWS Department to the Panchayat about assets created by these Departments – (Useful for NAD & ActionSoft) In case of RWS works the Panchayat Secretary is receiving hand over certificates from the past 9 years.  Instructions regarding the data collection for Family Register in Area Profiler application from higher authorities – Panchayat Secretary said that no instructions given regarding the register for Family register of Area Profiler from higher authorities.  Instructions for maintenance of registers related to PES applications – Instructions were given for Asset register and PRIASoft.  Reason for not maintaining other Registers specified in APARD compendium – The Panchayat Secretary Stated that there are no Staff to attend to this work and he is over burdened with various other works.  Periodicity of inspection about the Registers – Cash Registers are verified by DLPO and EOPR&RD.

 Periodicity of Treasury Reconciliation – Reconciliation will be done every Month (between 5th and 10th Dates) for all Gram Panchayats. Treasury closes account on 5th or 6th of every month and reconciliation will be taken.

Panchayat Secretary says day book can be closed without the treasury reconciliation. As there is only one computer system for the whole cluster, it has become difficult for the DEO to enter data of 4-5 panchayats.

13.5. Chemudulanka Chemudulanka Panchayat (Alamuru Mandal, East Godavari Dist) has population of 4550 with 1415 households. It has an annual income of 2.6 Lakhs.

Status of the PES Applications in Chemudulanka Application Name Status of Data Entry into the application PRIASoft Last entry freezed October2014 AreaProfiler Problem in generating reports National Asset Directory 35 National Panchayat Portal 11 contents ActionSoft No works uploaded PlanPlus No plans uploaded

Questionnaire The response of Chemudulanka Gram Panchayat to Questionnaire is as follows:

 Registers maintained by Chemudulanka GP – 60 Registers among which 30 registers are used for RAPR application.

1. Gram Panchayat Agenda RAPR registers 2. Gram panchayat attendance 1. Advertisement tax register 3. Gram Panchayat minutes 2. Vehicle tax register 4. Gram Sabha agenda 3. Local cess register 5. Gram Sabha attendance 4. Donation register 6. Gram Sabha minutes 5. Fairs & festivals register 7. 20-B (ineligible members representing 6. Water supply register register) 7. Compost for sale auction 8. 20-A (attendance register) 8. Layout register 9. Cash book (THFC/ SFC) 9. Renewal cell towers 10. Treasury passbook 10. Poramboke register 11. House tax demand register 11. Street lightening (Electrification 12. Tap demand register register) 13. License Register 12. Entertainment tax register 14. Stock register 13. Licence register 15. ADR 14. Professional tax register 16. MDR 15. Agriculture register 17. Cheque slip register 16. Cattle shoddy register 18. Deposit register 17. Vacant site land tax register 19. Cheque issue register 18. Shopping complex

20. Income and expenditure register 19. House tax 21. Money value register 20. Private Tap register 22. Tender register 21. Building plan approval register 23. Daily expenditure register 22. Kolagaram / Katans 24. Immovable asset register 23. Election deposit register 25. Movable asset register 24. Surcharge & stamp duty register 26. Roads register 25. Ferries auction register 27. Tools and Plants register 26. Public tap register 28. Grants appropriation register 27. User charges drainage facility 29. Acquaintance register register 30. m-Book 28. Fishery tanks auction register 29. Vegetables & market auction register 30. Sale register

 Register of asset Details – Previously there were Tools and Plants register but now Asset register is not maintained. Instructions were given to upload assets.  Basis of Asset Cost estimation – There were no specific instructions available at GP office. DLPO informed that instructions were given in 2010.  Any instructions regarding classification of assets and guidelines on cost estimation – No. Only movable assets are uploaded as per the instructions of DPM. GP Water tank is entered under movable assets.  Whether Meeting minutes/Agenda Register is used to enter details in NPP – Instructions were not given from higher officials.  Flow of information from Panchayat Raj – Engineering Dept. or RWS Dept. to the Panchayat about assets created by these Departments – (Useful for NAD & Action Soft) – Instructions were not given from higher officials.  Instructions regarding the data collection for Family Register in Area Profiler application from higher authorities – Instructions were not given from higher officials.  Instructions for maintenance of registers related to PES applications from higher authorities – No instructions were given in this regard.  Reason for not maintaining other Registers specified in APARD compendium – Panchayat Secretary has stated that the time is spent more on Rural Development activities than the actual Panchayat Administration.  Periodicity of inspection about the Registers – Registersare checked by EO&PRRD quarterly and by DLPO Half-Yearly.  Periodicity of Treasury Reconciliation – Reconciliation will be done every Month (between 5th and 10th Dates) for all Gram Panchayats. Treasury closes account on 5th or 6th of every month and reconciliation will be taken.

13.6. Maredubaka Maredubaka Panchayat (Mandapeta Mandal, East Godavari Dist) has population of 1846 and 510 households has per census 2011. 73

Status of the PES Applications in Maredubaka Application Name Status of Data Entry into the application PRIASoft Last entry freezed December 2014 AreaProfiler FR: 0, LGEp: 0, CM: 0, LGEl: 0, BSLLD: 0, LGP: 0 National Asset Directory 1 Assets National Panchayat Portal Problem in generating report ActionSoft No works uploaded PlanPlus No plans uploaded

Questionnaire The response of Maredubaka Gram Panchayat to Questionnaire is as follows:

 Registers maintained by Maredubaka GP – 16 registers. 1. Cash Book 11. Constitutional Register 2. Pass Book 12. Acquaintance Register 3. House Tax Demand Book 13. 20 J Register 4. Demand Collection Register 14. 20 k Register 5. Miscellaneous Register 15. Libraries 6. License Register 16. Write-Off register 7. Gramasabha meeting agenda 8. Panchayat meeting agenda 9. Tools and Plans register 10. Deposits

 Register of asset Details – Previously there was Tools and Plants register but now Asset register is not maintained. Instructions were given to upload assets.  Basis of Asset Cost estimation – There were no specific instructions available at GP office.  Any instructions regarding classification of assets and guidelines on cost estimation – No instructions were given in this regard  Whether Meeting minutes/Agenda Register is used to enter details in NPP – No instructions were given in this regard  Flow of information from Panchayat Raj – Engineering Dept. or RWS Dept to the Panchayat about assets created by these Departments – (Useful for NAD & ActionSoft) – No instructions were given in this regard.  Instructions regarding the data collection for Family Register in Area Profiler application – Panchayat Secretary reported that no instructions from higher authorities regarding this.  Instructions for maintenance of registers related to PES applications – No instructions were given in this regard.  Reason for not maintaining other Registers specified in APARD compendium – Panchayat Secretary stated that time spent more on Rural Development activities than on actual panchayat administration.  Periodicities of inspection about the Registers – Registers are checked by EO&PRRD on quarterly basis and by DLPO on Half-Yearly basis.

In Maredubaka Gram Panchayat, Panchayat Secretary reported that a register is maintained for Porambok Lands. Which makes easy for Panchayat Secretary to identify the Dumping yards. This register is not maintained in other visited Gram Panchayat.

13.7. Komaripalem Komaripalem Panchayat (Biccavolu Mandal, East Godavari District) has population of 4550 with 1995 households according to 2011 census. It has an annual income of nearly 8 Lakhs. By Auction of 1299 coconut trees, Komaripalem Gram Panchayat has obtained 2.58 Lakhs income. Demand according to RAPR is nearly 15 Lakhs

Status of the PES Applications in Komaripalem Application Name Status of Data Entry into the application PRIASoft FY – 13-14 completed. 14-15 data entry completed till April. AreaProfiler FR: 0, LGEp: 0, CM: 0, LGEl: 30, BSLLD: 0, LGP: 0 National Asset Directory 0 National Panchayat Portal 1 Content ActionSoft No works uploaded PlanPlus No plans uploaded

Questionnaire The response of Komaripalem Gram Panchayat to Questionnaire is as follows:

 Registers maintained by Komaripalem GP – 14 registers 1. Poramboku land register 8. Demand Collection Register of 2. Register of elections including House tax reservation details. 9. Locations of handpumps 3. Casual leave register 10. Street lights 4. Tools & Plants 11. Register of sales (Coconut trees) 5. Registers of roads 12. Cash Book 6. Register of destrained property – 13. m-Book not entered since 1982 14. Auction register 7. Register of suits  Register of asset Details – Poramboku register is maintained which contains all the details of burial grounds, Footpath porambok lands, tanks etc. This register was started in 1962 and last entry was done in 1981.  Basis of Asset Cost estimation – No written instructions were given, but land values are ascertained from sub registrar through present basic value.  Any instructions regarding classification of assets and guidelines on cost estimation – No instructions/ guidelines given.

 Whether Meeting minutes/Agenda Register is used to enter details in NPP – No instructions were given in this regard.  Flow of information from Panchayat Raj – Engineering Dept. or RWS Dept to the Panchayat about assets created by these Departments – (Useful for NAD & ActionSoft) – No instructions were given in this regard.  Instructions regarding the survey/register for Family Register in Area Profiler application – No instructions regarding register but technical instructions were issued to Data Entry Operator on AreaProfiler application.  Instructions for maintenance of registers related to PES applications – No instructions were given in this regard.  Reason for not maintaining other Registers specified in APARD compendium – When Panchayat Secretaries were recruited and placed in the hierarchy of PR department, orders on list of registers to be maintained are issued. But there are no subsequent instructions.  Periodicity of inspection about the Registers – Registersare checked by EO&PRRD on quarterly basis and by DLPO on Half-Yearly basis.  Periodicity of Treasury Reconciliation – Reconciliation will be done every Month (between 5th and 10th Dates) for all Gram Panchayats. Treasury closes account on 5th or 6th of every month and reconciliation will be taken.

Mr. Srinivas, Panchayat Secretary of Komaripalem Gram Panchayat, had reported the issue regarding the revenue loss to the Gram Panchayat due to GO. Ms. No. 67 (Layout and Building rules) and GO. Ms. No 16(Levy License fee for Machinery and Manufacturing Plants) which is discussed in Section 3.1. He further highlighted about this issue of License Fee on Machinery/Plant and expressed his concern over levying license fee for Rice Mills surrounding the Gram Panchayat which can bring about considerable increase in revenue.

He further stated that the fee being levied on Plants using Electrical Power are virtually fixed in 1996. There are plants using more than 500 or 700 HP. But due to the GO mentioned above they are not able to levy fee in proportion to the Horse Power used as same rate (Rs. 7000/-) is being charged for all machinery using more than 100 HP. (for ex: The license fee charged for 700HP usage is same as 200HP usage)

13.8. Peraramachandrapuram Peraramachandrapuram Panchayat formed in 1995 (Anaparthy Mandal, East Godavari District) has population 2617 of with 956 households. Present Demand according to RAPR is nearly 2.43 Lakhs whereas previous demand was 1.13 Lakhs.

Status of the PES Applications in Peraramachandrapuram Application Name Status of Data Entry into the application PRIASoft Last entry freezed November 2014 AreaProfiler FR: 0, LGEp: 6, CM: 12, LGEl: 22, BSLLD: 0, LGP: 0 National Asset Directory 0 National Panchayat Portal 1 Contents

ActionSoft No works uploaded PlanPlus No plans uploaded

Questionnaire The response of Peraramachandrapuram Gram Panchayat to Questionnaire is as follows: Registers maintained by Peraramachandrapuram GP – 29 registers

1. Attendance Register 15. Rivers register 2. GP meeting Agenda register 16. Street Light Stock 3. GP meeting Minutes 17. Tenders 4. GramSabha Agenda register 18. OAP – (A,B & C) 5. GramSabha minutes 19. Dwakra register 6. GramSabha attendance 20. Public Tap location register 7. House Tax DCB 21. Roads register 8. Tap demand register 22. Deposits register 9. Cash Book (SFC & THFC) 23. Revision register 10. Treasury pass book (SFC & THFC) 24. Suggestions/Complaints Register 11. Bill collector collection register 25. Constituency Register 12. 20 J register 26. Postal register 13. 20 K register 27. Donations register 14. License / kolagaram 28. Bill Pass register 29. Miscellaneous register

 Register of asset Details – No asset register is maintained. A team of Panchayat Secretary and Staff are identifying the assets.  Basis of Asset Cost estimation – No written instructions were given.  Any instructions regarding classification of assets and guidelines on cost estimation – No instructions/Guidelines given to make the estimation of Assets.  Whether Meeting minutes/Agenda Register is used to enter details in NPP – No instructions were given in this regard.  Flow of information from Panchayat Raj – Engineering Dept. or RWS Dept to the Panchayat about assets created by these Departments – (Useful for NAD & ActionSoft) – No instructions were given in this regard.  Instructions regarding the Family Register in Area Profiler application from higher authorities – Instructions were not given.  Instructions for maintenance of registers related to PES applications from higher authorities – No instructions and training is given to Panchayat Secretary.  Reason for not maintaining other Registers specified in APARD compendium – No specific instructions regarding registers are given.  Periodicities of inspection about the Registers – Registers are checked by EO&PRRD on quarterly basis.

 Periodicity of Treasury Reconciliation – Panchayat Secretary says that Panchayat Accounts are reconciliation once in a month. But delay in reconciliation process is a reason for not closing the cash books in PRIASoft Application module on time.

13.9. Observations made on Registers A comparison is made on three lists of registers which are

 As enumerated by APARD compendium  Circulated by DPO, West Godavari in the district during 1994-1996 (Obtained from Panchayat Secretary Denduluru GP during the visit)  The registers being maintained in eight gram panchayats visited by CIPS team. Common Registers The following are the registers which are found to be common from the above three mentioned lists.

Registers mentioned in Registers maintained at Registers in the list S.NO APARD compendium Gram Panchayats observed circulated by DPO, West during the FIELD VISIT Godavari I-GRAM SABHA REGISTERS Gram Sabha agenda notice Gram Sabha agenda Agenda register 1 register Gram Sabha attendance Gram Sabha attendance Gram Sabha attendance 2 register register register Gram Sabha minutes and Minutes register Minutes register 3 resolutions register II-OTHER MEETINGS Gram Panchayat meeting Gram Panchayat meeting Gram Panchayat meeting 4 agenda notice register Agenda Agenda Gram Panchayat meeting Gram panchayat meeting Gram panchayat meeting 5 attendance register attendance attendance Gram Panchayat meeting Gram panchayat meeting Gram panchayat meeting 6 minutes’ notice register minutes minutes III-FINANCIAL DETAILS REGISTERS Cash book Cash book (SFC and THFC) Cash book (SFC,THFC and 7 General) Stock register (PWS, Electrical, Stationery and 8 Stock book Stock register Sanitation and public health) 9 Immovable asset register Immovable asset register Immovable asset register Movable asset register Movable asset register (Tools Movable asset register 10 and Plants register) (Tools and Plants register) 11 Roads register Roads register Roads register

12 (i) Poramboke register Lands register (ii) Vacant site land tax - 13 register IV-GENERAL ADMINISTRATION REGISTERS House construction Building plan approval 15 permission register register - 16 Miscellaneous register Miscellaneous register - 17 Audit register Audit register Audit register 18 Audit objections register Audit report 19 Private Tap contribution Tap donation register Private tap register 20 Private Tap bills V-DAILY MAINTENANCE REGISTERS Street lightening Street lights location 21 Street lights stock register (Electrification register) register VI-OTHER REGISTERS 22 Donation collection register Donation register 23 Cheques-banks drafts (i) Cheque slip register Bank cheque books 24 register (ii) Cheque issue register 25 Chitta register - Chitta 26 (i) House tax bills House tax demand register House tax register 27 (ii) House tax revision Water supply register 28 Water supply demand - register 29 Tap demand register Private tap demand 30 (i)License fee demand License register Licence register 31 (ii)License fee bills 32 Treasury passbook Treasury passbook Treasury passbook 33 Deposit register Deposit register Deposits 34 Acquaintance register Acquaintance register - 35 Grants register Grants appropriation register - 36 Money value register Money value register - 37 Work register - Work register 38 M-Book Register M-Books M-Books 39 Tender register Tender register - 40 Vehicle log books Vehicle tax register -

The category of the register (i.e, Grama Sabha registers, Financial Details Registers, General Administration registers etc.) is made based on the categories given in the APARD compendium. It should be noted that all the above given registers are not found in all the Gram Panchayats. But care was taken such that the registers found in most of the visited Gram Panchayats are listed in this section.

Though the names of some registers are different they are mapped to respective registers mentioned in APARD compendium as the details recorded in the registers might be same. (For ex: Poramboke register and vacant site land tax register maintained at Visited Gram Panchayats are mapped to Lands register in APARD compendium) APARD registers which are not found in both the Visited GPs and list circulated by DPO, West Godavari The following are the registers which are mentioned in APARD compendium but not maintained in the eight Gram Panchayats visited by CIPS team. These registers are also not found in the list circulated by DPO, West Godavari in the district.

1 Annual receipt and Payment account of GP 2 Capital expenditure accordance with schemes 3 Annual Demand and Collection register 4 Monthly reconciliation register 5 Detailed processing register 6 Consolidate abstract 7 Income assets register 8 Marriage registration register 9 Other collection register 10 Money orders register 11 Chillara patala register 12 Petty cash register 13 Permanent advance register 14 Bills passed register 15 Contingent register 16 Travel allowance register 17 Postal bill account register 18 Security register 19 Staff service register 20 Increments register 21 Late attendance register 22 Staff casual leave register 23 Staff movement register 24 DCB Registers 25 Births and Deaths Register Note: (i) Chemudulanka Gram Panchayat (Alamuru Mandal, East Godavari Dist) is maintaining a set of registers which are used for data entry in RAPR (Rapid Assessment of Panchayat Resources) application which can be considered as DCB register mentioned by APARD. This list can be referred in section 2.5.2 (ii) Bhimdole Gram Panchayat (Bhimdole Mandal, West Godavari Dist) is maintaining Births and Deaths register.

Registers that are not mentioned in APARD compendium There are few registers that are not mentioned in APARD compendium but maintained either at visited Gram Panchayats or list circulated by DPO, West Godavari or both. Registers maintained at visited GPs and List circulated by DPO, WG Dist The following is the registers that are maintained at the visited Gram Panchayats and mentioned in the list of registers circulated by DPO, West Godavari but are not mentioned by APARD.

Registers maintained at Gram Registers in the list circulated by S.NO Panchayats observed during the FIELD DPO, West Godavari VISIT 1 ADR ADR 2 MDR MDR 3 20-K 20-K 4 20-J 20-J (i) Sanitation maintenance register 5 (ii) User charges drainage facility register Sanitation maintenance register 6 RTI register RTI register 7 Prajaavani register Prajaavani register 8 Local cess register LC register 9 Sale register Sale register 10 Constitutional register Constitutional register 11 ISL register ISL register 12 CC charges register CC charges register (i) Surcharges register 13 Surcharges register (ii) Surcharges and Stamp duty register 14 Layout registers Layouts register PWS scheme log register PWS scheme log book 15 PWS repairs PWS repairs 16 Budget register Budget report

Registers found only at the GPs visited The following are the registers that are found in the Gram Panchayats visited by CIPS team. These registers are not mentioned either in APARD compendium or in the list circulated by DPO, West Godavari.

1 20-B (non-eligible members representing register) 2 20-A (attendance register) 3 Advertisement tax register 4 Fairs & festivals register 5 Compost for sale auction 6 Renewal cell towers 7 Entertainment tax register 8 Professional tax register 81

9 Agriculture register 10 Cattle register 11 Shopping complex 12 Kolagaram / Katanski 13 Election deposit register 14 Ferries auction register 15 Fishery tanks auction register 16 Vegetables & market auction register 17 Door no. book 18 Petition register 19 Public tap register 20 Public Tap Location Register

Registers that are found only in the list circulated by DPO, West Godavari The following are the list of registers that are mentioned in the list circulated by DPO, West Godavari.

1 MR register 2 BCR register 3 BLR registers (plans) 4 Rough cash book register 5 Trees register From the comparison made in this section, it is evident that there is no uniformity in maintaining registers at Gram Panchayats. Also the number of registers maintained is varied from one GP to another GP visited. The number of registers maintained in visited GPs is as follows:

Gram Panchayat Number of Registers maintained Bhimdole 22 Denduluru 32 Venkataramanagudem 21 Tadepallegudem 18 Chemudulanka 60 (including 30 RAPR registers) Maredubaka 16 Komaripalem 14 Peraramachandrapuram 29 Suggestions for the maintenance of registers are given in section 4.1.

13.10. Comparison of PES application fields and Register Headers maintained in the Gram Panchayats PRIASoft Application In PRIASoft Application, there are 4 major sections representing Receipt Voucher, Payment Voucher, Contra Voucher and Journal Voucher with each section consisting 6 to 7 sub-sections. The subsections consists of 10 – 15 fields regarding accounting details such as nature of receipts, nature of payments, transaction mode and

82 funds allocated as per respective schemes. A comparison is made on PRIASoft application with the registers that are being maintained in the Gram Panchayats and it is found that the headers in following nine registers would be required to enter all the important fields in the application:

 Cash book  Treasury Pass-book  Bank Cheque book  Consolidated Abstract Payments register  Consolidated Abstract Receipts register  Bills Passed Register  Monthly reconciliation register  Income and expenditure register  Bank Pass book

Cash book register contains two sections Income and Expenditure with each section consists of 7 headers, Bills passed register contains 6 headers, Consolidated Abstract Receipts register contains 26 headers, Consolidated Abstract Payments registers contains 26 headers and Monthly Reconciliation register contains 10 fields .

On analysis between PRIASoft application fields and the above registers headers, fields in the application are in proper accordance with the headers available in the registers. Hence there is no need of maintenance of additional registers for making entries in PRIASoft application. Action Soft In Action Soft Application, there are 19 major sections to be entered with each section consisting of approximately 20-30 fields in order to track works and their status in Gram Panchayat. A Comparison has been made on ActionSoft application with the registers that are being maintained in the Gram Panchayats and it is found that the headers in following three registers would be required to enter all the important fields in the application:

 Works Register  Measurement Book  Asset Register In Works register there are 18 headers and in Asset Register there are 15 headers to record the details regarding works in the Gram Panchayats. On analysis between Action Soft application fields and register headers an important aspect which is observed is that, there is a provision to enter details with respect to SC, ST and Non-SC/ST beneficiaries in important sections such as Work Category, Defining the work, beneficiary type and fund allocation. But the above details with respect to SC, ST and Non-SC/ST is not available in the registers prescribed for the Gram Panchayats. Also there is a provision to track Physical Progress and Financial Progress of works in Action Soft Application and therefore it is recommended to devise a mechanism to track the physical and financial progress in works programs in the Gram Panchayats.

Another important observation made after comparison is that there is no tracking of Capacity Building / Training details in the registers maintained by the Gram Panchayats, whereas there is a dedicated column for Capacity Building under “service” section in Action Soft Application. Local Government Directory Local Government Directory (LGD) Application is used for making entries related to creation of new Districts, new Mandals, new Villages and new local government bodies as well as making modifications in their status and name. In Local Government Directory application, among 11 Sections the required section applicable has to be filled up for the creation/modification of Local Government Body. On analysis between LGD application fields and register headers an important aspect which is observed is that in order to make entries in the Local Government directory Application, Constitutional Register has to be maintained by the Gram Panchayats which consist of details such as date of creation of Local Government Body, number of villages mapped to the Local Government Body and the respective Government Order issued for the creation of Local Government Body. During CIPS team field visit, it is observed that Constitutional Register is maintained only in Maredubaka Gram Panchayat, East Godavari District and Denduluru Gram Panchayat, West Godavari District. National Asset Directory In National Asset Directory (NAD) Application, there are 6 sections to be entered with each section consisting of approximately 15-20 fields in order to track creation of assets, up gradation of assets, maintenance of assets and disposal of assets in Gram Panchayat. A comparison is made on NAD application with the registers that are being maintained in the Gram Panchayats and it is found that the headers in following five registers would be required to enter all the important fields in the application:

 Movable Asset Register  Immovable Asset Register  Roads Register  Street Lights Location Register  Street Poles Register However, in the Gram panchayats we visited there is no uniformity in the maintenance of these registers. Some Gram Panchayats are maintaining some of the registers. In Movable Asset register there are 14 headers, Immovable Asset register contains 15 headers, Roads register contains 10 headers, Street lights location register contains 12 and Street Poles register contains 16 headers to record the details regarding assets in the Gram Panchayats. On analysis between NAD application fields and register headers an important aspect which is observed is that, there is a provision in NAD application to enter details regarding Asset Up gradation, Asset Maintenance, Asset Disposal and Asset Transfer but no such details is recorded in the registers prescribed for the Gram Panchayats. Also, it is observed that under “Source of funding” section in NAD application, there are sub divisions related to SC, ST and Non SC/ST which is not present in the above mentioned registers.

Area Profiler In Area Profiler Application, there are 6 sections to be entered with each section consisting of approximately 5-10 fields in order to record basic information regarding village, employee details and elected representative details of the Gram Panchayat. A comparison is made on Area Profiler application with the registers that are being maintained in the Gram Panchayats and it is found that the headers in following three registers would be required to enter all the important fields in the application:

 Staff service Register  Constitutional Register  Miscellaneous Register On analysis between Area Profiler application fields and the above registers headers an important aspect which is observed is that Information regarding Family register and Basic Statistics for Local Level Development (BSLLD) Data Set is not maintained by the Gram Panchayats which is need for making entries in the Area Profiler application. National Panchayat Portal (NPP) In National Panchayat Portal (NPP) Application, there are 13 sections to be entered with a provision to enter brief information in the description text box accordingly in order to record basic information regarding village and other events (like Gram Sabha), special attractions(Festivals and Fairs) of the Gram Panchayat. A comparison is made on NPP application with the registers that are being maintained in the Gram Panchayats and it is found that the headers in following four registers would be required to enter all the important fields in the application:

 Gram Sabha Agenda register  Gram Sabha Attendance Register  Gram Sabha Meeting minutes register  Gram Panchayat Meetings register In Gram Sabha attendance register there are 4 headers, Gram Panchayat Meeting attendance register contains 7 headers and Gram Sabha Minutes/ Resolutions register contains 5 headers to record the details regarding decisions made in the Gram Sabha meetings which is to be uploaded in the NPP application. On analysis between Area Profiler application fields and the above registers headers an important aspect which is observed is that many Gram Panchayats have uploaded District Map instead of Gram Panchayat Map. PlanPlus Application PlanPlus application is developed in order to prepare a plan for the Local Government Body which strengthens the decentralized planning process. In PlanPlus Application, there are 14 major sections to be entered with each section consisting of approximately 10-15 fields in order to enter an Action plan or Draft Plan in Gram Panchayat. In order to enter these details in the application registers that are needed are:

 Gram Sabha Meeting minutes’ register  Gram Panchayat Meeting Register  Cash Book

 Works Register  Grants Register  Donation Register  Budget Register It is observed that Gram Panchayat Meeting attendance register contains 7 headers, Gram Sabha Minutes/ Resolutions register contains 5 headers, Cash Book contains two sections of 7 headers each (opening balance is needed to make estimation of budget) and Works register contains 18 headers which are needed to generate Action Plan/Draft Plan for respective financial year with approval of District Planning Committee. These details are necessary for Gram Panchayat Plan which is to be uploaded in the PlanPlus Application. Rapid Assessment of Panchayat Resources (RAPR) RAPR is a web application developed to track the income sources of all the Gram Panchayats. The RAPR application consist of 45 fields which highlights the potential panchayat income sources. In order to enter these fields in the application, the following resisters have to be maintained by the Gram Panchayats:

 Advertisement tax register  Fairs & festivals register  Compost for sale auction  Renewal cell towers  Entertainment tax register  Professional tax register  Agriculture register  Cattle shandy register  Shopping complex  Election deposit register  Ferries auction register  Fishery tanks auction register  Vegetables & market auction register  Street lightening (Electrification register)  Donation register  House tax register  Water supply register  Tap demand register  PWS scheme log register  PWS repairs  License register  Deposit register  Acquaintance register  Grants appropriation register  Vehicle tax register During the CIPS team field visit to eight Gram Panchayats, it is observed that only Chemudulanka Gram Panchayat is maintaining these above registers which is used to enter necessary details into the RAPR

86 application. Hence there is a need for maintenance of these registers by all Gram Panchayats to enter the data in RAPR application.

13.11. General observations of the CIPS team on Implementation of PES applications and maintenance of Registers Basing on the information gathered by the CIPS team and its analysis, the following observations are made:

 An important observation made with respect to registers is that there is no standardization of number of registers to be maintained in the Gram Panchayats.  Most of the Gram Panchayats are not maintaining registers related to Porambokes which could be a major asset for panchayats for augmenting their revenues.  Also most of the Gram Panchayats are not aware of Constitutional register which is important for making entries in NPP and Area Profiler application as it contains information related to inception details.  It appears that the entries in PES applications are being made without reference with to the Registers concerned which have to be maintained by the Gram Panchayats. Instead data collected on random basis is entered in PES application (except in the case of PRIASoft).  In general, most of Panchayat Secretaries have informed that they are overburdened with Rural Development works than actual Gram Panchayat Works.  Except in Chemudulanka Gram Panchayat (East Godavari Dist.), in other Gram Panchayats special registers required for RAPR entries are not maintained.  In a panchayat cluster, information flow from other panchayats to the Head Quarter Panchayat is not systematic. In fact in Venkataramanagudem DEO expressed that feeding the information in PES from three or four other panchayats in the cluster is becoming burdensome.  It is observed that in none of the Gram Panchayats Family Register related to AREA PROFILER application are not maintained.  Fixing the value of the Asset and calculating the depreciation is not being done properly for want of detailed instructions.  The Panchayat Secretary reported that generally in all the Gram Panchayats they are spending lot of time on Treasury reconciliation every month and they have to make number of trips to treasury to get this work done.  Panchayat Secretaries of all the Gram Panchayats visited by CIPS team have reported that they are not trained in PES applications, due to lack of training they are not able to effectively monitor and supplement the efforts of DEOs in PES applications.  In the Gram Panchayats, the essential registers are being verified by EOPRRDs / DLPOs periodically.  Generally there is no systematic information flow from PR Engineering Department to the Gram Panchayats about creation of Assets and their valuation.  In PRIASoft Application, there is a higher degree of compliance when compared to the other PES application even though there are some instances of not closing the accounts even after closure of the financial year. 87

Analysis on PES applications in Gram Panchayats In Action Soft application, an important observation which is made after comparison with the registers is that there is no tracking on Capacity Building / Training details in the registers maintained by the Gram Panchayats whereas there is a dedicated column for capacity building under service section. During CIPS team filed visit it is observed that Constitutional register is maintained only in Maredubaka Gram Panchayat (East Godavari Dist.) and Denduluru Gram Panchayat (West Godavari Dist.) which is useful for LGD application. In NAD application there is a dedicated column for source of funding related to SC, ST and Non SC/ST whereas such details are not available in relevant registers maintained by the Gram Panchayat. In Area Profiler Application there are two sections regarding Local Government Election details and committee member details but such details are not being recorded in many Gram Panchayats. In NPP application it is observed that many Gram Panchayats have uploaded district map instead of Gram Panchayat Map.

13.12. Recommendations by CIPS

Recommendations with respect to Registers and PES applications In Action Soft application there is a dedicated column for SC, ST and Non SC/ST beneficiaries in sections such as Fund allocation, Beneficiary Type and Work Category. It is recommended to incorporate these details in to relevant registers maintained by the Gram Panchayats. Also details such as Capacity Building / Training details must be recorded in registers by the Gram Panchayats. In NAD application it is recommended that Immovable Assets such as Lands, Buildings, Roads, Bridges, Culverts, Electrification, Irrigation Sources and Water Supply must be given high priority in making entries in the NAD application. It is also recommended that proper instructions must be given on Ownership of assets. This may facilitate collection of quality information regarding assets which can be uploaded in the registers as well as NAD application.

Modifications in GO Ms No 16 and GO Ms No 67 to augment Income of Panchayats GO Ms. No. 16 dated 10.1.1996 This GO Ms. No. 16 (attached in Annexure II) has been published in the issues relating to levy of license fees for machinery or manufacturing plants (Electrical Power/ Mechanical Rules issued). According to this GO, Maximum fee chargeable for Machinery/Plant installations which exceeds 50 HP (Horse Power capacity) and less than 100 HP is Rs. 3000/- for a period of three years. Installations exceeding 100 HP is charged an amount of Rs. 7000/-. In some panchayats reportedly, there are units using 500 HP – 700 HP and the Gram Panchayats are not able to levy more license fee for these units. Therefore, the scope for amending the GO may be examined by the Department of Panchayat Raj. GO Ms. No. 67 dated 26.2.2002 The GO MS No. 377 dated 12.10.1973 (attached in Annexure II) issued in 1973 and 2002 deals with Layout Fee (Part A) of Lands and building Fee (Part B) of Buildings which are under the jurisdiction of the Gram Panchayat.

Mr. Srinivas, Panchayat Secretary of Komaripalem, has highlighted about this issue of freezing the Layout fee and Building permit fee which effects the revenue of Gram Panchayat. He further stated that the fee leviable for Layouts and buildings are as follows: GO Ms. No. 377 Layouts fee (per Sq.mt) Building permit fee (per Sq.mt) Major Gram Panchayat Rs. 1/- subject to a minimum Rs. 10/- subject to a minimum of Rs. 3000/- of Rs. 200/- Minor Gram Panchayat Rs. 0.25/- subject to a Rs. 2/- subject to a minimum minimum of Rs. 1000/- of Rs. 100/-

But due to the GO mentioned above they are not able to levy fee as per present market value. CIPS suggests modifications in these GOs which increases the revenue of the Panchayats.

Recommended Resolution from Revenue Department in case of Dumping Yards It has been observed that there is a refusal from Revenue Department to sub-divide “Gramakantam” even though GPs have identified sufficient land for Dumping Yards. During field visit of west Godavari District, Mr. Palli Venkata Satyanarayana, Bhimdole Panchayat Secretary has reported that even though Porambokes land of an extent of Acres 2.00 is identified for a dumping yard, revenue department is refusing to make subdivision on the plea that Gram Kantam land cannot be sub divided. Gramakantam connotes the use of the land i.e., place, where houses can be constructed, in contrast to other uses such as agriculture, grazing, tanks etc. While in respect of agricultural lands and vacant lands, land revenue is levied and it is to be paid to the concerned local authority, such as Gram Panchayat. This issue may be taken up by CPR with Revenue Department with the intervention of CIPS.

Road Encroachments and Road Margin Road Margin Porambokes are used by Electricity Department for erecting Transformers and Electric Poles. Bhimdole Panchayat Secretary reported that, according to section 53, 98 and 99 Panchayat Raj Act. 1994, all the public roads and Road Margins or a project over a public road vested in Gram Panchayat jurisdiction and are owned by Gram Panchayat and Gram Panchayat can levy fee on them and grant license (subject to such conditions and restrictions). Gram Panchayats will get huge revenue by this source. But this requires further legal examination. The department may get it further examined legally so that incomes for Gram Panchayats can be enhanced. Photocopies of the above sections are included in Annexure III for reference.

Enhancing Capacity Building for e-Panchayat Project All the field functionaries of the visited gram panchayats (Panchayat Secretaries) were not imparted training in PES applications. In discussion with Peraramachandrapuram Gram Panchayat, Data Entry Operators (DEO) who were hired through Karvy were given three days training which is reported as “not thorough”. DEOs' that are hired later are not given training even for a day.

Panchayat Secretaries have stated that they have not received any training in PES applications. It is recommended that all the Panchayat Secretaries, especially Panchayat Secretaries of those Gram Panchayats which already have connectivity may be thoroughly trained in PES applications as they have to eventually provide the backbone for continuing the activity and as DEOs are not permanent employees of the Panchayat Raj Department. Hence a review on Capacity Building and Training for these categories by Panchayat Raj Department with the assistance of CIPS will lead to the progress in the applications.

Introducing Innovative Practices in Panchayats In the field visit of Peraramachandrapuram Gram Panchayat in East Godavari Dist., Mr. Krishna Reddy, Panchayat Secretary and Mr. Sudhakar Reddy, Gram Sarpanch have showed interest in implementing innovative practices such as ECOSAN. The experience of CIPS in the fields of Sanitation and Plastic Roads can be used in introducing innovative practices like ECOSAN, use of Plastics in road construction etc. which are economical and long duration persistable. CIPS would like to introduce some innovative practices in Gram Panchayats having progressive leadership. The Department of Panchayat Raj may facilitate such partnership by arranging demos by the champions of some innovative practices in such Gram Panchayats.

Online Access of Panchayat accounts maintained by Treasuries Online access of Panchayat Financial Accounts maintained by treasuries may facilitate Panchayat Secretaries in reduction of reconciliation visits to treasuries. The closing of cash books in PRIASoft application will be at a faster pace through the online access of treasury accounts. The Panchayat Raj Department may take up this issue with Director of Treasuries and Accounts.

Exposure to Panchayat Raj Officials on Infrastructure CIPS can have knowledge transfer sessions to DPOs, CEOs, MPDOs and EO (PR-RD) on IT infrastructure in the state through Video Conference. This exposure to proactive officials of these cadres might help the department in future developments and decisions in terms of Information Technology.

Information flow from Engineering Department to Panchayat Raj Department CIPS recommends that the matter may be taken up with PR Engineering Department to create an information system through which details of any asset created in the limits of a Gram Panchayat by the Engineering Department may be informed to the Gram Panchayats officially through a written communication.

14. Monitoring of PES applications in Andhra Pradesh by Centre for Innovations in Public Systems (CIPS)

PROJECT REPORT (09-01-2015 to 19-07-2015)

14.1. Introduction After launching e-Panchayats as a Mission Mode Project in Andhra Pradesh in 2006, many initiatives were taken by the Government of Andhra Pradesh to introduce e-Governance in PRIs. One of these initiatives is introductions of PES applications. Centre for Innovations in Public Systems (CIPS) has entered into a MoU with CPR on 19th January 2015 for setting up a mechanism to monitor the implementation of the e Panchayat Mission Mode Project. The team of CIPS lead by Shri D Chakrapani, IAS (Retd.), Director, CIPS and Shri D Ramakrishna, IAS (Retd.), Senior Consultant, CIPS followed by a Research Associate and 4 Junior Project Associates of CIPS has studied the applications and the general scenarios in the field and adopted a work frame to improve the status of the Panchayat Raj Enterprise Suite (PES) applications in the state of Andhra Pradesh.

This document has been prepared to chart the progress in implementation of PES applications during the period of implementation. The project work commenced on 19-01-2015 and completed by 18-07-2015 with respect to PES applications, improvements achieved and a brief explanation about field visits by the CIPS team to understand the functionality of PRIs to address the issues regarding PES applications and maintenance of registers at PRIs.

Main Functions Undertaken by CIPS Team

 Preparation of detailed reports of PES applications reflecting the status and their improvements.  Communicating with the DPM / ADPM about the status of their district and the entire state. Regular mails were sent on the status of PES applications were also sent to DPOs.  Communicating about the works to be carried out as per the schedule of events proposed by CPR to field functionaries and mails regarding the same were also sent to DPOs.  Preparing proformae of the PES applications that has mandatory headers to update data into applications.  Studying the headers in the Registers maintained in the Gram Panchayats and identifying the correlation between the fields in the PES applications.  Developing suitable plan of action in order to help DPMUs to Complete PES applications in 42 Divisional wise selected Model Panchayats and 659 Mandal wise selected Model Panchayats.  Conducting Video Conferences along with SPMU for DPMUs to review the status of Model Gram Panchayats.  Interacting with the field functionaries through field visits, updating the PES applications and recording the issues faced by the Gram Panchayats. These observations were documented and communicated to the Commissioner, Panchayat Raj.  Sensitizing the DEOs and field functionaries in low performance PES applications like Action Soft, Plan Plus.

 Based on the observations made, finding out the root cause of inadequate performance in PES applications and suggesting the needed actions by the CPR to improve the State’s performance in e-Panchayat project.  General suggestions to augment the income of PR&RD department and how to motivate the field functionaries and elected representatives to have the village level decisions to improve the livelihood at villages.

ACTIVITIES DONE BY CIPS TEAM IN CHRONOLOGICAL ORDER

S.NO Activity Date 1 Meeting with Commissioner, PR&RD at CIPS office 4th January 2015 (* Though MOU has been signed on 19-01-2015, initial study has been taken up by CIPS from 04-01-2015) 2 Visit of CIPS employees to CPR for Domain Knowledge 7th January 2015 – 16th January 2015 3 Video Conference of PR&RD, AP with 615 Mandal 9th January 2015 Panchayats to review the status of PES and launch new initiatives 4 Field Visit to Srinagar Gram Panchayat, Guntur District 14th January 2015 5 Signing the Memorandum of Understanding 19th January 2015 6 Meeting at NIRD with MoPR and DeITY officials 20th January 2015 regarding e Panchayats 7 Field Visit to Ibrahimpatnam and Kondapally Gram 24th January 2015 Panchayats, Krishna District 8 Field Visit to West Godavari District 25th January 2015 9 Uploading Contents in Pedapadu Gram Panchayat, West 26th January 2015 – 2nd Godavari District February 2015 10 Meeting at CPR, which was attended by  Commissioner and Additional Commissioner, 6th February 2015 PR&RD, SPMU- e-Panchayat Project  Director and Senior Consultant, CIPS and CIPS  Team – e-Panchayat Project  E-Panchayat wing, National Informatics Center  BSNL  AP-Online  M/S Karvy Data Management Services Ltd

11 Visit to Eluru DPO office, West Godavari District 7th February 2015 12 Visit to Sub-Collector’s office, Vijayawada, Krishna 8th February 2015 District 13 Visit to Prathipadu Gram Panchayat and Guntur Urban 13th February 2015 for study on Common Service Centers

14 Video Conference for sensitizing field functionaries on 9th March 2015 Plan Plus 15 Commencement of monitoring 42 Divisional wise 10th March 2015 selected Gram Panchayats to complete PES applications

16 A field Study on maintenance of registers in Gram 11th March 2015 – 14th Panchayats in Andhra Pradesh (Status in eight Gram March 2015 Panchayats has been studied) 17 Field Visit to Gulbarga and Bidar Districts, Karnataka for 26th March 2015 – 27th study on “Panchatantra” – State Application of March 2015 Panchayat Raj Department, Karnataka. 18 Commencement of completion of PES applications in 10th April 2015 659 Mandal wise selected Gram Panchayats. 19 Meeting at APARD with MoPR on Decentralized 16th April 2015 Development Plan 20 Preparing Proformas useful for field functionaries to Have been prepared and collect general and important information. updating the preformats as per the requirements. 21 Generation of status reports on PES applications, Ongoing Daily basis interaction with DPMUs of all districts and follow-ups.

Visit of CIPS employees to CPR for Domain Knowledge (7-01-2015 to 16-01-2015) CIPS team had visited the CPR Office to make an initial study of the e Panchayats Project and gain sufficient domain knowledge related to the project prior to the signing of the MoU. After signing of the MoU, Three Technical members of CIPS are stationed at CPR Office to assist the e Panchayat wing of the CPR’s Office. The CIPS team also had discussions with SPMU-CPR on software and infrastructure issues which are being faced by the Panchayats. Video Conference of PR & RD in Secretariat on 09-01-2015 The CIPS team participated in the video conference held at the Secretariat on 9th January 2015 for all DPOs, Panchayat Secretaries and DPMs. This was addressed by the then Commissioner of Panchayat Raj, Mr. Varaprasad, IAS and Principal Secretary, Mr. Jawahar Reddy, IAS.

The main objectives of the VC include reviewing the work status of data entry done in the seven modules of the Panchayat raj Enterprise Suite (e-Panchayat) and baseline survey, issuing birth certificates to children of age 0-5 years in all Gram Panchayats and sensitizing the employees of Panchayat Raj of various levels about new projects to be undertaken under the following schemes of Central and State governments.

Field Visit to Srinagar Gram Panchayat, Guntur District on 14-01-2015 Many of the employees have raised complaints regarding the connectivity and Infrastructural issues during the VC session held on 9th January 2015. Therefore, the CIPS team in this regard held discussions with AP Online and Postal Department for enabling connectivity in the Gram Panchayats through Point of Transaction Devices (POTD) keeping in mind the implementation and procurement costs.

In this regard, the CIPS team had visited Srinagar Gram Panchayat, Guntur District on 14-01-2015, where the daily transactions are taking place through POT devices. In POT devices, the Connectivity is through SIM card which connects to the DRDA server which is in turn shared with AP Online centers for transaction updating. In Srinagar Village, all the NREGS payments and SSP payments are being done through POT devices. The CIPS team also enquired about other basic details of the Gram Panchayat such as the major income sources, infrastructure facilities in the Gram Panchayat, etc. Signing the Memorandum of Understanding and the initial reports prepared by CIPS on 19-01-2015. The MoU between CIPS and CPR has been signed on 19th January 2015 to take up the monitoring activities related to e Panchayats. The PRIASoft report has been prepared for the current financial year 2014-15 for all districts in the Andhra Pradesh. A Detailed analysis has also been prepared based on the reports. A pictorial representation in the form of Graph for PRIASoft status has been generated. These reports have been communicated to the Commissioner, Additional Commissioner and the SPMU unit for the month January,2015. Meeting in NIRD regarding status of e-Panchayat in various States on 20-01-2015 The meeting at NIRD saw participation of several dignitaries in the Ministry of Panchayat Raj. A.K. Goyal, Secretary to Ministry of Panchayat Raj, Government of India, CPRs of Andhra Pradesh, Tamil Nadu, Karnataka, Telangana and Kerala States have attended the meeting. All the states discussed the status report and measures taken to fill the gaps to improve the performance in uploading the content in the e - Panchayat. At this meeting, Joint Secretary and Secretary of Panchayat Raj, Government of India gave orders to complete all the 7 modules of PES in one Gram Panchayat that would represent as the Model Gram Panchayat in every state. In this regard (Model Gram Panchayat), Mr. Sudhakar Rao, Additional Commissioner of CPR office has instructed CIPS team to choose one Gram Panchayat at random on pilot basis and complete the work of data entry in all the 7 modules of PES. Field Visit in Pedapadu, West Godavari District on 25-01-2015 to 02-02-2015 Sri D. Chakrapani, Director CIPS, along with other members visited Ibrahimpatnam Gram Panchayat (Krishna District) and Kondapalli Gram Panchayat (Ibrahimpatnam Mandal, Krishna District) on 24-01-2015. The status of e-Panchayat and the reasons for inadequate performance were enquired. On 25-01-2015, the team moved to Pedapadu Village and enquired the status of the data entry in PES modules. These discussions helped CIPS team to prepare a workflow chart for the next days to develop Pedapadu village as Model Village. Meeting at CPR on 28-01-2015 Officials from different organizations participated in the meeting. Members of CIPS, CPR, NIC, BSNL, Karvy and representatives of Postal Department discussed regarding the status and implementation of e-Panchayat project. The discussions focused on the following aspects:  Proposed solutions for connectivity for connectionless gram panchayats across the state.  Works completed by CIPS team in Pedapadu gram panchayat.  Observations and suggestions of CIPS.  Monitoring by Log history reports of PES modules.  Further actions to be taken to improve the performance of panchayats with co-ordination of e- panchayat team of CPR and Karvy. 94

Various field visits regarding e Panchayat applications CIPS team has visited the following places for a review of the status of the e-Panchayat PES application status:  Eluru DPO office, West Godavari Dist.  Sub Collector Office, Vijayawada, Krishna Dist.  Prathipadu Village, Guntur Dist. to study Common Service Centre’s and Department of Panchayat Raj services in Gram Panchayat

Video Conference for sensitizing field functionaries on Plan Plus Plan Plus application is for only BRGF districts till the financial year 2013-2014. But from financial year 2015- 2016 all the districts are to enter the details in Plan Plus application. Therefore, CIPS has understood the need for sensitizing the field functionaries in Plan Plus application. CIPS has therefore arranged a video conference on Plan Plus Application in NIC Hyderabad with all the DPMs and some field functionaries on sensitizing field functionaries on Plan Plus. The main agenda of the conference is to demonstrate how to generate and upload the Gram Panchayat Annual Plan and Perspective Plan, with a Technical Expert Ms. Swathi, NIC and Mr. MD. Hafeez, NIC and Domain Experts Mr. Srinivas and Mr. Balaji.

Model Gram Panchayats As per the instructions from SPMU and Mr. Sudhakar, Additional Commissioner of Panchayat Raj Andhra Pradesh, CIPS team have taken step to complete 42 Model Gram Panchayats (selected as per Revenue Division). In this process, CIPS team followed up with all the DEOs, district coordinators of Karvy and DPMs of respective districts on daily basis. The application status reports for these 42 Model GPs are submitted to SPMU on regular basis. The status of PES applications of these 42 model Gram Panchayats has shown a significant progress. After satisfactory result, in 42 Model Gram Panchayats it has been proposed by the CPR that the next step would be to take up 659 model Gram Panchayats (one in each Mandal). In order to monitor the status of PES applications in 659 Model Gram Panchayats, CIPS and SPMU-CPR conducted a Video Conference for the DPMU. It was observed that the field functionaries are not providing necessary data for updating of PES applications. Therefore, CIPS has prepared suitable performance for easy collection of data by the field functionaries. The performancewas circulated to all the districts and instructions were given to the DPM to set a timeline for collecting the data. CIPS team examined the accounts and registers of Gram Panchayats in a very detailed manner and specific recommendations for improving not only the PES applications but also about the Capacity building, improvement in revenues and toning up the Panchayat Raj governance.

Observations and recommendations made by CIPS on basis of review, field inspections both within and outside the AP state

 There is no standardization of number of registers to be maintained in the Gram Panchayats.  Most of the Gram Panchayats are not maintaining registers related to Porambokes’ which could be a major asset base for them to augment their revenues.  Most of the Gram Panchayats are not aware of the Constitutional register which is important for making entries in NPP and Area Profiler application as it contains information related to inception details.

 The entries in PES applications are being made without reference with to the Registers concerned which have to be maintained by the Gram Panchayats. Instead data collected on random basis is entered in PES application (except in the case of PRIASoft).  In general, most of Panchayat Secretaries have informed that they are overburdened with Rural Development works than actual Gram Panchayat Work.  Except in Chemudulanka Gram Panchayat (East Godavari Dist.), special registers required for RAPR entries are not maintained in other Gram Panchayats.  In a panchayat cluster, information flow from other panchayats to the Head Quarter Panchayat is not systematic. In fact in Venkataramanagudem Gram Panchayat of west Godavari district, DEO expressed that feeding the information in PES from three or four other panchayats in the cluster is becoming burdensome.  It is observed that in none of the Gram Panchayats Family Register related to AREA PROFILER application are not maintained.  Fixing the value of the Asset and calculating the depreciation is not being done properly for want of detailed instructions.  It has been reported by the Gram Panchayat secretaries that they are forced to spend lot of time on Treasury reconciliation every month and they have to make a number of trips to Treasury office to get this work done.  Panchayat Secretaries of all the Gram Panchayats visited by CIPS team have reported that they are not trained in PES applications, due to lack of training they are not able to effectively monitor and supplement the efforts of DEOs in PES applications.  In the Gram Panchayats, the essential registers are being verified by EOPRRDs / DLPOs periodically.  Generally, there is no systematic information flow from PR Engineering Department to the Gram Panchayats about creation of Assets and their valuation.  In PRIASoft Application, there is a higher degree of compliance when compared to the other PES application however there are still instances the accounts not being closed even after the financial year.

Improvements in the PES Applications This section explains the improvements in the PES applications. The number of Panchayats (Includes Zilla, Mandal and Gram Panchayats) is taken as the criteria for the percentage indicating the work in each application. As per the Ministry of Panchayat Raj, Government of India this is the major criteria for Panchayat e-Puraskar awards.

PRIASoft Financial Year 2011-2012 2012-2013 2013-2014 2014-2015

Status as on 09 Jan 2015 93.61% 90.31% 61.09% 0.00%

Status as on 17 July 2015 98.32% 94.06% 83.39% 16.97%

National Asset Directory

% of Panchayats Date Total Assets Created Total Active Assets entered assets

As on 9 Jan 2015 32.20% 55791 41154 As on 17th July 2015 61.81% 269691 260369

Area Profiler

Status as on 17th July S.No Section Status as on 09 Jan 2015 2015

1 Local Government Election 96.53% 96.13%

2 Local Government Employee 35.70% 41.39%

3 Local Government Profile 31.84% 37.06%

4 BSLLD Dataset 6.53% 11.18%

5 Family Register 0.77% 3.17%

6 Committee Member 0.01% 0.71%

Note: Committee members and family register sections in Area Profiler are not updated as survey has not been conducted in many Gram Panchayats.

National Panchayat Portal

Percentage of Panchayats Total Contents uploaded in Date uploading Contents in the District (ZP+MP+GP) NPP (ZP+MP+GP)

As on 9th Jan 2015 42.89% 26675 As on 17th July 2015 99.08% 67577

Plan Plus Number of Number of Number of Plans Plans Financial Year Plans uploaded uploaded in uploaded in in 2013-2014 2014-2015 2015-2016

Status as on 09 Jan 2015 3865 - -

Status as on 17th July 2015 4300 962 955

Action Soft Number of Works uploaded in 2013- Financial Year 2014

Status as on 09 Jan 2015 -

Status as on 17th July 2015 1020

Local Government Directory All PRI Institutions in Andhra Pradesh (ZP, MP and GP) are updated in Local Government Directory as on 17th July 2015

Highlights in all PES Applications during CIPS Intervention 1. In NAD, there has been tremendous improvement. . 20% of GPs started NAD application with CIPS intervention. . The asset count had shot up drastically with2, 60,369 assets at present. 2. In NPP application, there has been an improvement in content uploading. . 40902 contents are uploaded after CIPS intervention. (57.19% improvement in uploading content). . Newly 1035 Panchayats (7.7%) started uploading content into their portals. 3. In Area Profiler, there has been remarkable improvement in Local Government Employee and Local Government Profile. Section wise highlights are provided below: . 20090 families have been entered into the Family Register in the duration. Newly 80 Gram Panchayats has started entering the Family Register. . 2569 employees were entered in Local Government Employee Section in the duration. Newly 486 Panchayats have started entering Local Government Employee Section. . 825 committee members were entered in Committee Member Section in the duration. Newly 14 Panchayats have started entering Committee Member Section. It has been observed that the same Committee types of application don't exist in AP. . Newly 389 Panchayats have started entering BSLLD Dataset. This section has 16 blocks where several questions are to be answered. Information from several Departments has to be gathered for this purpose. . 8761 contents are entered into Local Government Profile in the duration. Newly 536 Panchayats have started entering Local Government Profile section. 4. In PRIASoft application, there has been remarkable improvement in FY 2013-2014 (20%). The Panchayats, which have not closed FY 2011-12 and FY 2012-13 because of mainly two reasons: . Few Panchayats have to be removed from application as they have been converted to Municipalities/Revenue Mandal’s.

. Due to improper maintenance of Cash book register. Most of didn’t make a single entry in the register. Except the above mentioned Panchayats, others have started closing year books of FY 2013-14 and FY 2014-15. 5. In Plan Plus application, 4300 plans have been uploaded in the financial year 2013-14 as compared to 3865 plans. In the FY 2014-15, 962 plans are uploaded and in FY 2015-16, 955 plans are uploaded. 6. In Action Soft application, 1020 works are uploaded in financial year 2013-14 as on 17th July 2015.

15. CIPS - Study Report on Panchatantra, Karnataka

Date: 26 & 27 of March, 2015

15.1. Introduction: The Rural Development and Panchayat Raj (RDPR) Department requested the National Information Centre (NIC) to develop a web-based application for implementing the double entry accounting system in Gram Panchayats. As a result, NIC developed Panchatantra application as per the requirements. Panchatantra is a comprehensive application that meets the basic requirements of Gram Panchayats. It facilitates maintaining the double entry accounting system while carrying out the regular functionalities/ activities like tax collection and payments. This system is developed, keeping in view regarding the technical abilities of the panchayat staff in performing the operations required to enter the data online, they have developed a user friendly web application to fulfill their activities.

Hence a study team lead by Mr. D Ramakrishna, IAS (Retd.), Senior Consultant, CIPS followed by 2 Research Associates has been constituted by Centre for Innovations in Public Systems (CIPS) to study the above aspects.

CIPS team had a field visit in Karnataka State for two days as a part of brief study on “Panchatantra Model”. To make an analysis on Panchayat Raj Institutions (PRIs) of Karnataka, CIPS team visited two Gram Panchayats of Karnataka State:

a) Gundugurti Gram Panchayat, Chittapur Taluk, Kalaburagi District b) Malik Nagar Gram Panchayat, Humnabad Taluk, Bidar District.

Panchatantra Model in Karnataka State covers up to 5629 Gram Panchayats which is mapped to 29066 villages & 29616 Hamlets, with 3.48 crore rural population.

In this regard, CIPS team had a preliminary meeting with Mr. Anirudh Shravan, IAS, and Chief Executive Officer of Gulbarga District.

Discussion with Gulbarga CEO and the Officers of Gulbarga District.

Officers Present: 1. Shri Anirudh Shravan, IAS, CEO, ZP, Gulbarga 2. Shri Y M Mahamed Yusuf, Deputy Secretary, ZP, Gulbarga 99

3. Shri Honnalingappa, KAAS, Chief Accounts Officer, ZP, Gulbarga 4. Shri Sudindara Awadhani, DIO-NIC, Gulbarga 5. Shri Nagaraj, DPMUP, ZP, Gulbarga 6. Shri Pramod, ADIO-NIC, Gulbarga 7. Shri Mahesh Patil, Network Engineer, NIC, Gulbarga 8. Shri Sampath Patil, Asst. Secretary, ZP, Gulbarga

Reasons for Developing Panchatantra

 Keeping of Poor records  Low Recovery of Taxes  Poor capacity of GP’s in Accounting practices  Unable to monitor the activities of GP’s  Difficulty in Consolidation  Delay in funds allocation  Day to Day transactions not know to the citizen The application covers up to 5629 Gram Panchayats, 29066 villages and 29616 Hamlets.

The Stake holders of Panchatantra Application  Suppliers or Contractors  TP/ZP/Government  GP Officials  Tax Payers (Public)

Features of Panchatantra:

 Web based user friendly system with local language support  Personalized websites for 5630 Gram Panchayats  Google Map and SMS Interface  Integration with ration cards system for mutual benefits  Workflow based system  E-Fund transfer to Gram Panchayats

Regarding the Double Entry Accounting System,  Simple data entry of Receipts/ Payments  No knowledge of account handling is required  All types of accounts handling is required  All types of financial statements are generated  Facilitates recording of the monthly reconciliation of scheme accounts with bank passbooks  Year-end closure process prepares all financial statements and the accounts for next financial year  Depreciation is calculated based on written down method

Scope of services in Panchatantra

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Panchatantra model gives the following services to Panchayat Raj department functionaries and citizens of Karnataka state. Panchayat Profile: Panchayat Profile consists of general Gram Panchayat details such as,

a) Population b) Extent area c) Gram Panchayat Map d) Gram Sabha Details e) Activities and Events f) Tourist spots. g) Gram Panchayat Staff details h) Tender details This service gives a separate personalized website for each Gram Panchayat.

Property & Tax In Panchatantra, Gram Panchayat online system Property and Tax module provides the Tax calculation by uploading all public and Private Properties of Gram Panchayat, all that they have to do is, to enter the property details in the required fields of the application and the system will automatically calculates the tax including depreciation. By Gram Panchayat Online system, the demand calculation for the respective financial year can be done in an efficient manner which can be accessible to all the Panchayat Raj functionaries. In this Gram Panchayat Online system service many demand details can be provided such as:  Advertisement Tax  Entertainment tax  Gram Panchayat Property rent  Pound fine  License details

Accounting In accounting module of Panchatantra there are three sections:  Receipts In this section the receipts for individual owners can be generated, provided if demand exists on that property. This module will be having other general receipts like 1. Gram Panchayat Grant receipts 2. Scheme Grant Receipts 3. Deposit Receipts 4. Advance Receipts 5. Public contributions or donation receipts 101

6. Endorsement receipts 7. Encashment receipts 8. Loss on sale or disposal of assets receipts.

 Payments

In payment section payment details can be tracked by uploading the voucher details. Payment details can be done through: 1. Direct Payment 2. Beneficiary Payment 3. Bills Payment 4. Journal voucher 5. Transfer voucher 6. Cash to bank (to transfer amount from Bank Account to Gram Panchayat fund bank account ) 7. Refund the Grants.

 Reports In this section financial report and financial statements can be generated. Other information like DCB register, Asset Register, Beneficiary Report and water demand and collection reports can be accessible. Work Soft This module provides the service to track the work status in Gram Panchayats. This is similar to Action Soft in PES applications. In this module there are 5 major sections:  Fund Source

In this section Panchayat Development officer will release the fund to acquiring from different national and state level schemes and allocate the fund to various works with reference approved plans.  Initiating the work

Initialization of work is done after complete amount is funded for the work. In this section work defining is done, it includes the estimation of number of man hours needed to complete the work.

 Monthly progress

Once the work is initiated, there is a provision to add and modify the progress details of the work monthly with respect to physical activity, percentage of completion, and financial expenses incurred.  Measurement book entry

This section contains the information like measurements and details of raw materials supplied in the field work. It also contains the estimations of respective tools which are included in the work.  Closure of work or Package

This section gives provision to make all the works under a package or an individual work to close the completed work. 102

Interesting feature added in this section is, if actual cost of work is exceeded than the estimated cost then there is a provision to enhance the financial progress by “Cost over Run” and “Order details” section. Assetization It is an important feature of Panchatantra model, after completion of work or package (collection of works) depending on the type of work it becomes an asset to respective Panchayat Raj Institution (PRI). The process to convert the completed work is automated in the Panchatantra application. Since there is an internal linkage between the two modules “Work soft” and “Asset Directory”.

Discussions at Gundugurti Gram Panchayat:

Gundugurti Gram Panchayat contains four revenue villages Malkur, Evini, Belgumpa including Gundugurti. Panchayat Staff Structure of Gundugurti Gram Panchayat:  Panchayat Development Officer (PDO)  Panchayat Secretary  Bill Collector  Second Division Accounts Assistant (SDAA)  Pump Operator – 3

Discussion with Ms. Pallavi R. H, PDO-Gundugurti,

1. It is reported that the Government grant ranges from 8 - 12 lakhs based on population. 2. PDO explained that each word contains 100 houses and in a smallest Taluk, number of Gram Panchayats is 22 and large is 39. 3. When discussed regarding connectivity around Bangalore it is nearly 80% in Gulbarga connectivity is under 50%. 4. There is no formal flow of data exchange between the revenue villages and gram Panchayat of Gundagurthi. 5. Where there is no connectivity, the pump operator or the card collector will move to every village and collects the information and updates to the gram Panchayat twice in a workweek. 6. In this discussion, PDO is advised to allocate a schedule to pump operator and Card Operator for collection of tax from revenue villages. 7. A 3 month training programme has been conducted to the PDO’s regarding the roles and responsibilities. 8. A 2 day training programme has been conducted on the Panchatantra application.

Manik Nagar Gram Panchayat:

Manik Nagar Gram Panchayat contains four revenue villages Gadavanthi, Molkhera, Basanthpur including Manik Nagar. Panchayat Staff Structure of Manik Nagar Gram Panchayat:  Panchayat Development Officer (PDO)  Panchayat Secretary  Bill Collector  Second Division Accounts Assistant (SDAA)  Pump Operator - 3 103

Discussion with Ms. Bhagya Jyothi, PDO-Manik Nagar,

o Regarding the connectivity, PDO reported that as BSNL broad band connectivity is not available in the Manik Nagar Gram Panchayat, dongles and data cards are used for internet connectivity. o We have seen that all the assets are entered in Asset Registers (Movable and Immovable registers). The estimation cost is entered for newly added fields but the estimated value for old assets is not entered. o In discussion with PDO, the monitoring of Panchatantra application is done online by “Portal updates Monitoring” module in Panchatantra application which includes:  PDO name  PDO mobile number  Number of Gram Panchayats updated members details  Number of Gram Panchayats updates officers details  Number of Gram Panchayats updated beneficiaries details  Number of Gram Panchayats updated Smahithi details  Number of Gram Panchayats updated Gram Sabha Details  Number of Gram Panchayats updated works details  Number of Gram Panchayats updated assets details  Number of Gram Panchayats updated tender details  Number of Gram Panchayats updated event details Note: Report on Portal updates monitoring is included in annexure

15.2. Major Observations:

E-Attendance: They are using bio-metric devices to record the attendance of the employees and they are implementing it in a very effective manner.

A biometric system is a technical scheme that uses information about a person (or other biological organism) to identify that individual. Biometric systems rely on specific data about unique biological traits in order to function effectively. A biometric system will involve running data through algorithms for a particular result, usually related to a positive identification of a user or other individual.

But they are facing problem regarding net connectivity, where there is reliable net connectivity it has been carried out in a very efficient way. http://stg3.kar.nic.in/eattendancereports/ Day wise report on e-Attendance will be available in Panchatantra application, the report contains:  Panchayat name  Gram Panchayat installed e-attendance  Number of officers registered for e-attendance  E-attendance used  Number of officers present. Note: Report on e-attendance is included in annexure

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Bank Reconciliation: Any of the grant funds and payments to the gram Panchayat’s are being done through the banks. There is no treasury system in the State of Karnataka.When conducting Gram Sabha if any of the beneficiaries is facing issues, then the PDO’s are going for a physical field visit to sort out the problem. Whenever an asset is created, from the outset of the work it is being introduced in the civil works and subsequently it has been inscribed into the asset directory there is backend linking between the Engineering department and Panchayat Raj Department. Gram Sabha Conduction: In Karnataka, as per discussion with Ms. Bhagya Jyothi, PDO-Malik Nagar, when conducting Gram Sabha if any of the beneficiaries is facing issues, then the PDO’s are going for a physical field visit to sort out the problem. Likewise Andhra Pradesh, all the meetings and minutes are being uploaded in Panchatantra. http://panchatantra.kar.nic.in/stat/gramasabha.aspx Assets Linkage between the applications Similar to PES application - Action soft in Andhra Pradesh, Work soft application is developed in Karnataka. This application tracks the physical and financial progress of every work. There are more features added to Work soft such as photograph, Latitude and Longitude coordinates verification is linked to the financial progress of particular work. By this duplication of works entry by Gram Panchayat level functionaries can be avoided.When a work is completed it reflects to an asset. There is a linkage between the Work soft and Asset Directory such that, works entered where financial and physical progress status is “completed” in Work soft are reflected as assets in Asset Directory. This facility is not available in PES - Action soft and Asset Directory.

Asset Cost Estimation: There are no specific instructions given from Commissioner or CEOs to PDOs or Data Entry Operators regarding the Asset cost estimation value. But once asset with initial cost entered in Asset Directory the Depreciated value will be calculated automatically and updated every year.

Training to Panchayat Raj Functionaries: It was informed by PDOs that they were given an initial training for a duration of 3 months when they have been recruited. “Panchatantra” is also included in this training which covered domain and technical aspects. Besides, periodic training is also given whenever new module is introduced in Panchatantra to PDOs and Data Entry Operators in Taluk Panchayats.

Entries in Accounting System: It is observed that the data entry in accounting application module is similar to PRIASoft application in PES suite. In Gundugurti Gram Panchayat, it is observed current voucher details are not entered on daily basis Panchatantra application. In observation it is found that all the voucher details after April 2014 month are not entered in Gundugurti Gram Panchayat.

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Besides regarding bill collection and payments there is also no systematic information flow from villages or hamlets to Gram Panchayat.

Integration with Line Departments: In Karnataka state all the about 29 line departments are under the guidance of CEO. Hence there is a greater transparency between the departments which increases the efficiency of the system.

For instance, all the Property details under Gram Panchayat jurisdiction are recorded in the Property and Tax module of Panchatantra application in respective Gram Panchayat. Hence therefore, elimination of duplicate ration cards and identification of correct beneficiaries for schemes can be done. The distribution of ration cards to beneficiaries are taken up by Panchayat Raj Department Karnataka but the PDS system is taken by Civil Supplies Department Karnataka.

Observation on usage of Dongle: In places where there is no proper net connectivity in the State of Karnataka, employees are allowed to have the access of a dongle irrespective of the service provider.

List of Offices and Departments Under CEO there will be a list of 29 departments reporting to him. 1. Executive Engineer PMGSY (Pradhan Mantri Gram Sadak Yojana) 2. Executive Engineer, Rural Water Supply 3. Executive Engineer, Panchayat Raj Engineering Department 4. Joint Director, Agriculture 5. Deputy Forest officer, Social Forestry 6. Deputy Director, Sericulture 7. Deputy Director, Horticulture 8. Deputy Director, Veterinary 9. Sr. Asst. Director, Fisheries 10. District Health and Family welfare Officer 11. Deputy Director, Ayush 12. Deputy Director, Women and Child Department 13. District Angavikala Officer 14. District Social welfare Officer 15. District Backward Classes Officer 16. District Minorities officer

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17. Deputy Director, Public Instruction (DDPI) 18. Executive Officer, Akshara Dasoha Mid-day-Meal 19. District Sarva Siksha Abhiyan Officer 20. District youth service Officer 21. District Adult Education Officer 22. Sr. Geologist(Ground Water) 23. Deputy Director (Khadi Gramdyog) 24. Deputy Director, Industries and Textiles 25. Deputy Registrar, Co-operative Department 26. District Manager, Devaraj Aras BCM 27. District Manager, Dr. B. R. Ambedkar Development Board 28. District Manager, ST Development Board 29. Deputy Director, KRIDL (Karnataka Rural Infrastructure Development Ltd.)

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GRAMA PANCHAYATH PERFORMANCE, PANCHATANTRA, KARNATAKA

REPORT ON DISTRICT WISE GRAMA PANCHAYATH PERFORMANCE AS ON 07/04/2016 03:00:18 AM

% of GPs % of GPs received % of GPs conducted % of GPs GSC Disposed General Collected request more Body % of GPs Property % of GPs % of GPs more than meeting in provided Tax Completed Completed than 95% of the e- Overall No of more District Name Balance Balance 75% of GSC previous attendance Performance Rank Panchayats than Sheet for Sheet for the request month in for the in % 60% of 2013-14 2014-15 state in time current Previous Demand average in this Fin. Year & day during in current Scanned 2014-15 current Fin. year Proceeding Fin. Uploaded year

UTTARA KANNADA 231 89 0 78 29 83 99 87 66 1

BENGALURU RURAL 105 93 0 4 88 72 99 86 63 2

UDUPI 158 90 0 63 53 38 100 90 62 3

KOLAR 156 100 0 1 100 88 96 53 62 4

DAKSHINA KANNADA 230 87 0 86 13 55 99 90 61 5

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RAMANAGARA 127 99 0 0 74 85 100 65 60 6

BAGALKOTE 198 79 0 3 74 95 100 70 60 7

CHIKKABALLAPURA 157 96 0 0 88 81 96 57 59 8

MANDYA 234 99 2 1 39 88 100 71 57 9

TUMAKURU 331 96 0 1 77 63 93 55 55 10

SHIVAMOGGA 271 95 0 14 45 84 98 49 55 11

MYSURU 266 87 0 0 56 72 99 71 55 12

CHAMARAJANAGARA 130 90 0 0 28 66 98 93 53 13

KODAGU 104 94 0 29 2 58 100 89 53 14

BIDAR 186 94 0 0 52 65 99 60 52 15

DHARWAR 144 88 0 0 54 93 98 34 52 16

DAVANAGERE 233 97 0 0 51 93 98 30 52 17

CHIKKAMAGALURU 227 99 0 25 19 43 97 71 50 18

GADAG 122 86 0 0 55 84 100 28 50 19

HAVERI 223 92 0 0 50 70 97 41 50 20

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BENGALURU 96 84 0 21 50 14 100 78 49 21

CHITRADURGA 189 97 0 0 58 71 99 20 49 22

HASSAN 267 96 0 4 23 42 99 65 47 23

VIJAYAPURA 213 90 0 0 47 49 98 23 43 24

RAICHUR 180 88 0 0 36 41 81 47 41 25

BALLARI 199 91 1 5 6 48 99 33 40 26

BELAGAVI 502 93 0 0 17 55 88 28 40 27

KOPPAL 153 84 0 0 19 45 99 26 39 28

KALABURAGI 264 81 0 0 15 42 86 2 32 29

YADGIR 123 92 0 4 0 29 95 2 31 30

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16. Best Practices in e-Panchayat

16.1. “Sulekha” Plan Monitoring System, Kerala

Summary of the Project/Intervention & Objective(s):

Sulekha is a Government-to-Government (G2G) project that provides end-to-end computerisation of the planning process across vertical & horizontal levels. It facilitates, streamlines& tracks the entire planning process – plan formulation, appraisal, approval, revision, implementation, monitoring, and expenditure tracking of plan projects. The system is a centralised database of plan-related information, containing details of previous plans that can be accessed in a graphical and analytical form by front-end users. It also contains guidelines, government orders and other plan-related information relevant to users. It is a centrally deployed, web-based system that is hosted at the State Data Centre and accessible to all 1,209 local bodies through the Kerala State Wide Area Network. One of the major strengths of Sulekha is its synchronisation with various other applications devised by the Information Kerala Mission. It syncs with applications that perform functions of Accounting (Saankhya), Cost Estimation (Sugama), Revenue and Licensing (Sanchaya), Work flows (Soochika) and Council Minutes (Sakarma), thereby effectively combining various aspects of the planning process. It is now an essential component of the planning process& is even used to prepare the State’s Five Year Plan.The workload it handles is increasing with an average of 2 lakh plan projects handled by local governments every year.

Name of the Implementing/Partnering Agencies:

Local Self Government Department, Government of Kerala and Information Kerala Mission

Period of Implementation:

Web based central application from 2012-13 onwards (Distributed application during eleventh and tenth plan periods)

Place/Area of Operation:

Kerala (14 District Panchayats, 152 Block Panchayats, 60 Municipalities, 5 Municipal Corporations and 978 Grama Panchayats and transferred institutions of LSGI)

Methodology:

The Sulekha Plan Monitoring System was designed as a comprehensive e-governance solution that would facilitate, streamline and track the entire planning process – plan formulation, appraisal, revision, approval, monitoring, and expenditure tracking of plan projects – at the local level and make the data available to both the government and the public for further use. The objective was to facilitate and track the entire planning process, to provide consolidated plan and project data of previous plans, to validate whether mandated government procedures have been followed in various stages of planning, to integrate vertical processes, to serve as a centrally deployed system covering all 1,209 Local Governments in Kerala.

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Beneficiaries/Target Group:

Local Governments in Kerala

Status before Implementation:

 The situation before the initiative was inordinate delay in plan preparation, approval, implementation and monitoring  Before the implementation of the online process, 3 copies of each project forms should be produced before District Planning Committee for approval. Approximately 90 lakhs paper should be printed for each financial year  As human resources, and time required for the process were very high, accuracy cannot be ensured  Being a manual process analysis is cumbersome  Expenditure tracking was manual

Status after Implementation:

Cost Reduction:

1. Wastage of manpower, time and paper, improper record keeping etc. reduced to great extent 2. Go green initiative by saving approximately Rs 2 crore involved in paper & other printing charges

Corruption Reduction:

1. No chance of unauthorized expenditure since budgetary control is active 2. Data for monitoring at all levels is available online with maximum accuracy and with minimum time 3. Transparent and hence no chance for corruption

Service Improvement:

1. Electronic transfer between implementing officers, approving officers and LSGI 2. Standardized and efficient data management 3. Enhanced Transparency & Accountability 4. Increase in Productivity 5. Systematic and Standardised Compliance with Government Prescribed Guidelines 6. Centralisation and Integration of Data and Workflows

Difficulties/Challenges & Lessons Learnt: 1. Standardising objectives, achievements & targets in a way that would not infringe upon the creativity of local problem-solving was extremely challenging as the pre-existing system involved the manual creation of highly context-specific documents. State-level plan related data was collected from local bodies by the State Planning Commission.

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2. Designing a reporting system for Sulekha in the initial stages when the decentralisation institutional mechanism was still being formalised. Planning processes kept changing and this led to continuous changes in government orders.

3. Local level officials were initially resistant to the software and acceptance of Sulekha by the stakeholders was critical to its sustenance. Solution: The strategy followed was of incentivising change through demonstrating effectiveness. The initial pilot of the software was held in five panchayats, of which Vellanad in Thiruvanathapuram was the first. It proved useful to both state officials and local body level leaders.

4. At the commencement of implementation, the software experienced certain programming difficulties in the form of bugs.

Current Status: Active (2015-16)

District Planning Committees Approved Details

Amount in Lakhs

Sl No DISTRICT No. of LBs No. of PROJECTS PRODUCTIVE SERVICE INFRASTRUCTURE TOTAL DETAILS

1 Thiruvananthapuram 73 13229 5974.86 25511.14 22600.39 54086.39 >>

2 Kollam 69 13012 6391.36 25674.91 22117.48 54183.74 >>

3 Pathanamthitta 53 9614 3003.51 12672.64 13394.91 29071.06 >>

4 Alappuzha 72 11233 4838.47 18669.01 15528.99 39036.48 >>

5 Kottayam 71 13061 4045.77 20433.42 17250.09 41729.27 >>

6 Idukki 52 9329 3270.26 25410.16 15537.07 44217.49 >>

7 Ernakulam 82 14572 4944.85 21857.24 25384.46 52186.55 >>

8 Thrissur 86 14442 6633.89 25361.28 24672.79 56667.96 >>

9 Palakkad 88 17204 7037.15 33499.49 23705.28 64241.91 >>

10 Malappuram 94 19735 4738.28 33366.53 26478.07 64582.88 >>

11 Kozhikode 70 15066 5575.11 25779.96 23704.21 55059.28 >>

12 Wayanad 23 6293 3071.9 15496.83 10686.01 29254.74 >>

13 Kannur 73 10655 4626.18 16514.97 17571.73 38712.87 >>

14 Kasargod 38 7611 3067.29 13011.68 12828.12 28907.09 >>

Total 944 175056 67218.88 313259.26 271459.60 651937.71

Resource Requirements: 113

Physical Infrastructure: Dedicated servers in State Data Centre and 2 mbps VPN/KSWAN connectivity

Human Resource: Team for software maintenance, testing, helpdesk and field support

Technology/IT:ASP.NET, C# and SQL Server 2014

Approximate Cost of Implementation:Cost per localbody per year comes approximately around Rs 10000 only (including software maintenance, infrastructure and support)

Performance Indicators:

1. Sulekha handled 1,90,000 projects worth INR 9000 crores in 2012-2013 which were formulated by the 1209 Local Self Governments in Kerala. Its implementation has also reduced the resources required; the practice of taking project printouts have been dispensed with, thus saving more than INR 2 crore involved in paper & other printing charges, & enabling the ‘GO GREEN’ journey.It’s enabling a Business Process Re-engineering on the Local Self Government processes to make it a Paperless Organization.

2. Through significant process re-engineering and automation, it has reduced the time required for the planning process by 33 percent, thus greatly speeding up efficiencies in project management. Stakeholders can formulate projects in accordance with governmental guidelines, enter the details onto Sulekha, which records various parameters such as financial & physical targets, schedules, achievements & beneficiaries. Plan appraisal improved by 85%, plan approval by 90%, plan implementation by 50%.

3. Systematic and standardised compliance with government-prescribed guidelines. Sulekha’s inbuilt system of checks and validation ensures that local bodies across the state are following governmental guidelines as issued from time to time. The software is updated periodically as and when new guidelines are issued and as it is a centralised system it saves the officials the effort of informing all the local bodies individually about the changes.

4. It has a consolidated legacy master database covering nearly 20 lakh projects implemented during the past 10 years & stored as a central database with the facility to generate real time online crystal reports. The digitisation of this legacy data has made for easy formulation of budget allocations.Also,a central online database significantly enhances access of stakeholders to information,enables analytics on data & improves the planning process enhancing transparency & increasing accountability.

5. Integrates workflows across vertical levels (gram/block/district) thus consolidating the planning process over a single portal, saving the inconvenience of accessing multiple sources for plan-related information.Enables both supply side (implementing agencies) to identify operational deficiencies & demand side (beneficiaries) to know their entitlements via project details online. Its simplicity of use & ease has resulted in increased participation by elected representatives

Project Champions (Along with Designations):

Shri C P SureshKumar (Executive Director) Abdul Basheer (Team Leader Software) Anish A (Project Manager) InduRani G (Sr Programmer) 114

Suchitra S Nath (Sr Programmer) Arunkumar S (Testing) Narayanan Nampoothiri (Project Manager Sanchaya) Rajesh R (Programmer)

Contact Person(s):

Anish A (Project Manager) Mob : 09895136238 email: [email protected]

Other Information (Awards/Nominations etc.):  CSI-Nihilent e-Governance Awards 2013-14  Gold Medal in National Awards for e-Governance 2009-10 by Government of India under the Category "Excellence in Government Process Re-Engineering"  CSI-Nihilent e-Governance Award of Excellence 2008-2009 in G2G category Reasons for Replication:

Sulekha is an e-governance initiative that has provided the technological foundation to turn democratic ideals into reality. It is now an essential component of decentralised planning in Kerala and has significantly increased process efficiency and standardisation while allowing local governments to retain their agency and autonomy. It has also enhanced transparency and accountability by making available plan and project related data in a manner that is periodically updated and easily accessible. It has shown that e-governance projects can be successfully implemented if undertaken with a holistic and long-term vision and support of people’s representatives. Sulekha’s functioning is holistic as it works in sync with other local body software applications to provide end-to-end services across levels.

Sources/Reference Links: http://www.plan.lsgkerala.gov.in https://plan.lsgkerala.gov.in/formulation/Public.aspx

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16.2. e-Panchayat SANGRAM- Sanganakiya Gramin Maharashtra

Summary of the Project/Intervention & Objective(s): The three tiers of panchayat system are spread across the state of Maharashtra and the e-panchayat services being proposed need to be made available for the employees/users and citizens across the state. The deployment envisages coverage of 34 ZillaParishads, 351 Panchayat Samities and 28010 Gram Panchayats to bridge the digital divide and further socio-economic opportunities for its citizens. The ePanchayati Raj Institution (ePRI) Mission Mode Project holds great promise for the rural masses as it aims at streamlining the delivery of government services to them through Panchayats. 1. Enabling panchayats to better deliver its mandated services to the Citizens through IT. 2. Improving internal management processes and decision making in Panchayat. 3. Enabling panchayat to use IT for electronic tagging and tracking of funds transferred to Panchayats, including rapid bank transfer of funds, tracking fund transfers to, expenditures of the Panchayats. 4. Digitization of the documents maintained at Panchayats as well creating the database in order to support e- governance of Panchayats. Name of the Implementing/Partnering Agencies: Rural Development Department, Maharashtra Period of Implementation: Project was operational from 1st May 2011 Place/Area of Operation:

33 Districts, 351 Blocks, 27896 Grampanchayats of Maharashtra State, Maharashtra Methodology: 1. ePanchayat / SANGRAM (Sangnakiya Gramin Maharashtra) is one of its kind nation-wide IT initiative initiated by Ministry of Panchayati Raj, Government of India. 2. PRIs function at the Village, intermediate (Block) and Districtlevel. 3. In PRIs all accounting of 3 tier is online. viz. Gram Panchyat, Panchayat Samiti & Zilla Parishad. 4. Most of the Gram Panchayats are internet connected (which ever available service provider), thus easily accessible from the Mantralaya. 5. Through ePRI G2C services provided at Gram Panchayat. 6. Detailed Project Report (DPR) was carried out by NIC for State of Maharashtra. It provides details of the estimated cost for implementing the MMP inMaharashtra, which includes ICT infrastructure requirements, state specific software applications,data digitization requirements, project management cost etc. 7. Thus Mahaonline Ltd came into the picture, Mahaonline is the JV between Govt. of Maharashtra& Tata Consultancy Services (TCS). 8. Mahaonline provides technical manpower & Technology support for implementation of ePRI project in Maharashtra. Beneficiaries/Target Group: Citizens of Village Panchayats

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Status before Implementation: All Manual procedures, less transparency, poor record maintenance, time consuming & tedious procedures for G2C services, Mal-practices. Status after Implementation Cost Reduction: Uniform ICT culture across rural Maharashtra. Hardware with high quality product with five years on-site warranty & Cost reduction due to bulk purchase. Corruption Reduction: Same as above. Uniform rate structure for G2C services across Maharashtra. Online record maintained & monitor for demand & receipts. Service Improvement: Service delivery to citizen with stipulated time. Difficulties/Challenges & Lessons Learnt: 1. Internet Connectivity / seamless connectivity in Rural Areas 2. Load shading & Electricity consistency 3. Awareness upto Grass root level. 4. Sensitization of Elected Members & Functionaries. Current Status: Active

Resource Requirements: Physical Infrastructure: 1. Lenovo AIO (ALL IN ONE) Desktop: Core i5-650/4GB (One single RAM) RAM/500GB/DVD Writer/Win 7 Professional (license copy)/19” TFT/Antivirus software (license copy)/Ethernet port/ 4 USB, Optical Mouse Billingual Key Board/rescue and recovery software/5 yrs warranty. 2. Printer cum Scanner: Canon MF 4412 Printer with 5 years onsite warranty 3. MS Office-2010 4. UPS: Online UPS with Isolation transformer suitable for single phase AC input and single phase AC output, floor mounted type. Rating of UPS: 1 KVA, Indicative Back-up time: 60 Minutes.

Human Resource: ZP level: 1 software engineer, 5 Data entry operator(VLE). PS (Block) level: 1 Computer expert, 1 Hardware engineer, 2 Data entry operator(VLE). GP level: 1 Data entry operator (VLE) for GP having population above 1000, 1 Data entry operator (VLE) for 3 GPs having population less than 1000. Technology/IT: 10 online software (PES) developed by NIC, New Delhi.

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Sangramsoft (online & offline mode) – State specific software contains 1 to 27 formats as per Maharashtra Grampanchayat Act 1958, G2C services, various MIS. Approximate Cost of Implementation: @ 200 Crs per annum (From the share of 13th Finance Commission entitled for individual PRI) Performance Indicators: 1. Government of India awarded 1st prize Maharashtra state for the successful implementation of e- Panchayat MMP for the Financial Year 2011-12, 2013-14, 2014-15. Total of 28,275 Websites are ready for all Panchayati Institutions of the State. 2. Providing 19 kinds of Certificates (G2C Services) from more than 26000+ Gram Seva Kendra’s of Maharashtra State. 3. Total Certificates 1,73,45,922 issued to Citizens of Maharashtra & Birth Registration: 2,22,03,393, Death Registration: 91,75,140, Namuna 8: 1,52,83,970. 4. Other Line Dept. data entry in respective software is done at grampanchayat level (NREGA, NRHM, ICDS, Social Justice etc.). 5. Recruited Local/Unemployed youths to work as Computer Operators. • All Panchayati Raj institutions are well equipped with IT Infrastructure i.e. Lenovo Computers, Canon printer cum Scanner with Webcam & Internet Services to provide e-Panchayat Services to Citizens 6. Conducted Awareness workshops at ZP/Block levels. • Capacity Building programs arranged to all Stake Holders for the successful implementation of the project. • Every 2nd & 4th Saturday, trainings conducted by District Software Engineer for Computer Operators. • Arranged mandatory e-Panchayat awareness program to all Gramsabha on 26th Jan’2013. 7. Implementation of SANGRAMSoft Online/Offline to all Panchayat Institutions, which will cover Online Preparation of Grampanchayat reports, Grampanchayat formats from 1 to 27. • Digitization & creation of database of Grampanchayats. • DIT India mentioned Mahaonlines GSK’s as Best Service Providing Model.

Project Champions (Along with Designations): The Principal Secretary Rural Development and Panchayat Raj Department Govt. of Maharashtra Bandhkam Bhavan 7th Floor, 25th Marzban Road Fort Mumbai-400001, Maharashtra Phone No: 022-22025201 Fax No: 022-22831017 [email protected]

Contact Person(s): Ms Archana Walzade Nodal Officer, e-Sangram, Rural Development and Panchayat Raj Department Govt. of Maharashtra

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Bandhkam Bhavan, Sangram Kaksha, Old heritage, Fort Mumbai-400001, Maharashtra Mobile No: 09323295242 e-Mail: [email protected] Other Information (Awards/Nominations etc.):

 Maharashtra State e-Governance Awards 2013 - Bronze Award Winner Excellence in Citizen Centric Service Delivery.  The project was recognized as Best Government to Citizen initiative of the year in 2013. Reasons for Replication:  Transparency in utilization of Govt. fund for the betterment of public at all levels.  G2G, G2C, G2B & G2E Services at commonman’s locality.  Easy access to each ZP, PS & GP information.  Government services accessible to thecommon man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services ataffordable costs to realize the basic needs of the common man.

Sources/Reference Links: https://rdd.maharashtra.gov.in

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16.3. e-GRAM and GAM of Gujarat (Gujarat Rural Accounting Management& Gujarat Asset Management)

The e-government project “e-Gram Vishwa Gram” was launched in March 2003 by the government of Gujarat state in India. This e-village project implemented by the Department of Panchayat and Rural Development under the e- Panchayat Mission Mode Project of the National e-Governance Plan (NeGP) will open up new horizons for the three- tier Panchayati-Raj Institutions functioning in the state by enabling “Communication–Broadband Connectivity”. All 13,693 panchayats in Gujarat will now be computerized and will be able to stay connected at each level via broadband connectivity.

Developed specifically for accounting of Panchayat Accounts as per the Requirement and Guidance given by Panchayat Dept. of Govt. of Gujarat, after taking into consideration the suggestions given by Accounts Dept.

Source Code owner is Panchayat Department, Govt. of Gujarat and hence all future changes and additions can be done in house.

Developed & Maintained with the objective to implement double entry and accrual accounting system in Panchayat & MAS Report Generation for all 3 Tier of Panchayat.

Goals and Objectives:

Mission E Gram – Viswagram provides for electronic issues of certificates which include certificates of birth, death, income, caste, domicile, property, residence proof, agriculture, tax collection, marriage, family information and land ownership. A digitalized databank is in operation for issuance of the above mentioned certificates at the village level, which is the lowest administrative unit of Indian Governance.

In the phase wise manner of the e-Gram Mission all 13693 village panchayats are in a position to provide basic and very important services to their citizens in Gujarati vernacular language with the availability of VSAT connectivity. To leverage IT resources at the village level, E-Grams are being operated through Village Computer Entrepreneur (VCE) on a revenue sharing basis under Public Private Partnership model. This innovative mechanism is ensuring prompt services to the citizens; providing opportunity of an additional income to the village panchayats and generating self- employment opportunities for the rural youth. VCE also provide commercial services through computer, internet and telephones. In nutshell the e-Gram along with Internet connectivity operated through a VCE - the e- governance business model of Gujarat has started functioning as a Village Knowledge Centre or Common Service Centre as conceived by the Government of India.

Area of Implementation:

Project is intended directly covering all 13693 Gram Panchayat Offices, 225 Taluka Panchayat and 26 District of Gujarat.

Key Highlights

- Voucher Entry Not possible if there is Debit amount and Credit amount mismatch. - Contra will not accept transaction not relating to Cash or Bank.

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- System generated Voucher Numbers are auto generated. - Provision to map voucher numbers of the source document. - Journal Voucher will not accept non cash bank transactions. - Single debit and multiple credit, vice versa debit possible. - Difference in opening balance accounting will be carried forward. - Rights driven menus, controlled and managed by Administrator.

Services provided:

Currently all the Village Panchayats (Gram Panchayats) i.e.13693 equipped to provide the following services through Broadband connected PCs.

- Birth Certificate - Death Certificate - Farmer’s Status Certificate - Document for Caste Certificate - Income Certificate - Tax Collection Receipts - Application Forms for Various Development Schemes - 100 % Gram Panchayats already provided e-Gram facilities

In year 2007-08, there is all roll out of 6000 Common Service Center which will be act parallel with e-Gram putting special emphasis on roll out of B2C Services through these centers. Gujarat is leading state in India which rolled out and implemented Common Service Center Program of Government of India.

Now rural people of Gujarat are also getting Business to Customer (B2C) services as follows:

- Licenses, permits, NOC, Insurance selling - Employment forms, computer education documentation service for various schemes - Telemedicine - Market linkages for Agri Commodities - RTO licenses, property cards - e-Ticketing of Railways GSRTC, Airlines - Utility Bill payments (Electricity, Telephone, Mobile etc.)

Project Timelines and milestones:

Project is initiated in March 2003, by providing 700 computers with help of Public fund and state government fund in district Kheda and Anand.

- Hardware & Accessories-Computer (with laser printer and UPS): Up to Village Panchayat 100% - Direct Digital Reception System: (‘’C Band’’: Up to Taluka Panchayat) (‘’Ku Band”: Up to Village Panchayat) 100% 7400 already deployed - Touch Screen Kiosk (Up to Taluka Panchayat) 100% 4 Furniture Deployed - Laptop & Projector (Up to District Panchayat) 100%

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- Video Conference Facility (Up to District Panchayat) 100% - GSWAN Connectivity (Up to taluka Panchayat) 100% - Technical Manpower Support (Up to Taluka Panchayat) 100% - Technical Support & Training Service Provider (Up to Village Panchayat) 100% - Gujarat Rural Accounting management (GRAM) ‘Double Entry Accounting System’ for Village Panchayat 100%.

Status before Implementation:

Previous to this project rural citizen has to come taluka and district headquarter to get services of daily uses which finally consumes their money as well as time and after their 100% service delivery they will get unpredictable as Gujarat is having large geographical spread and many places like Kutch, Banaskantha and many more villages are so far from Taluka or District Head Quarter which consumes so much time of rural citizen when he needs services in Manual System. Today it is not which is for rural citizen point of view ease in services.

Previous to this project, in manual system rural citizen were coming to taluka and district headquarter to get services of daily uses where there is always long queue and government staff is already flooded with lots of certificate issues work and hence either government had to put additional staff or effectiveness of work was suffering in manual system.

Status after Implementation:

After e-Services availability at Gram Panchayat level through e-Gram Project this work is now effectively happening at Gram Panchayat level itself. As now forms and services are digitally available so as of now manual system is having no longer sense. No longer queues, less pressure on Government Servants as there is more productive work and planning after implementation of this Project.

Implementation & Maintenance

- Double Entry & Accrual Accounting implementation at all 3 tier of Gujarat Panchayat. - MAS Report Generation 8 Formats of Reports as per the requirement of C&AG. - The Cash Basis of Accounting at PRIs is being converted to double entry and accrual basis accounting. - Uniform Chart of Accounts used for all 3 tier. - Uniform Reporting pattern for all 3 tier. - Final Reports to be signed also by Chartered Accountant. - All 3 Funds i.e. Own Fund, Debt Fund and Grant Fund managed by DP & TP through Treasury PLA Bank & by GP through Bank is being accounted. - Accrual transactions / entries posted at the year end. - Assets created are accounted at the yearend as per Standard Policies of the Government. - Real time accounting possible from all locations of Panchayat or outside. - Real time view of the complete accounts possible of the accounting done by the respective stake holders

Project Financials:

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For this Department of Panchayat, created separate IT Budget under regular budget and funds are diverted to implement that. Also for capacity Building, there is central government grant which was utilized for that. On an average per village is now equipped with Rs.1.15 Lac IT Infrastructure.

Technologies

e-Gram VSAT Network which is also known as PAWAN Network is Asia’s Largest Public Domain Network. The key attributes of this network:

Category Availability for Bandwidth Available Total (in Mbps) Data 1300 Concurrent 16 Kbps burstable up 22 Mbps User to 256 Kbps/site VoIP 200 Concurrent User 16 Kbps/site 3.2 Mbps Video Conference 35 Channel (70 384 Kbps/Channel 13.5 Mbps Users) Video Broadcast 1 Channel 4 Mbps 4 Mbps Channel

- 40 computers to each District Panchayats supplied with operating system and SQL software. - All 226 Taluka Panchayats equipped with 2 PCs, CD writer, laser printer and a touch screen kiosk. - All 25 District Panchayats & 224 Taluka Panchayats connected through Gujarat State Wide Area Network and well equipped with Video Conference facility. - All 13693 Gram Panchayat equipped with Computer, Printer covered through VSAT Connectivity and VoIP phone along with web camera. - 7400 Gram Panchayat are having Ku Band facility and well connected to Bhaskaracharya Institute for Space Application and Geo Informatics(BiSAG) Gandhinagar for two-way audio and one-way video facility. - Capturing accounting details of all Gram Panchayats at the Taluka Panchayats with Gram Rural Accounting Management Software (GRAM). - Social audit through informative kiosk. - Information centers: touch screen to provide information on schemes, works and beneficiaries

Project Technical Support Team

To support the entire ecosystem, Technical Support and Training Service Provider Team (TSTSP) deployed at e-Gram, Taluka, District and State level (total strength of 575 IT Professionals) with core job of hardware and software support and capacity building of Village Computer Entrepreneur for successful service roll out in rural area and this team is also taking care of technical support requirement of Department of Panchayat and its related offices in district, taluka’s too. Connectivity Network is supported by trained VSAT Engineers team (total 125 engineers)

Challenges faced:

Involvement of line ministries and determining incentive mechanism for the village level revenue officials, connectivity issue, transition/ switching from a manual and free system to a transparent and paid service, identifying kiosk operators and setting up public private partnerships were the key challenges faced.

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Key Lessons learnt

The need of inclusion of latest encryption technologies as well as digital signature so the verification process can be more accurate and proof Technologically now this project also requires replacement of old hardware with latest one.

Replication

This project is Unique in many sense as there is provision of e-Services delivered by same village citizen (Village Computer Entrepreneur), availability of Digital Direct Reception System for Information Dissemination as well as capacity building, to taking care of rural IT Infrastructure there is Technical Training and Training Service Provider (TSTSP) whose main responsibility include Technical Support and Training Service so there is no other Project replicated so far in this sense.

GAM (Gujarat Asset Management)

- Gujarat Asset Management is the Web based Software. - Placed in public domain www.gam.gujarat.gov.in - Software developed in consultation and under the guidance of Panchayat Department and incorporating the views and suggestion of Accounts Dept., to map the Immoveable and Moveable Assets of Panchayat at all 3 tier levels. - Source Code with Panchayat Department, Govt. of Gujarat, hence changes or addition can be done. - Real Time Access to this software is possible from any location to inside Panchayat and outside Panchayat.

Key features are listed as under:

- Immoveable assets photographed can be uploaded against each listing and can be downloaded. - Assets have been classified as immoveable and moveable and report generated accordingly. - Each asset has been given 2 financial values 1st value i.e. amount with which it has been created and 2nd value i.e. amount with which it shall be accounted for in the books of accounts as per the standard policy framed by keeping in lines with the prevailing best accounting practices.

Awards

Gujarat Government's e-Gram Vishwa Gram Project has been awarded prestigious Skotch Challengers-2008 Award for effectively implementing rural empowerment by e-governance

Contact Details Dr. Jivraj Mehta Bhavan Office of the commissioner of the Rural Development Block no: 16/3, -382010 Gandhi Nagar, Gujarat. Email: [email protected]

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16.4. GIS Based Integrated Planning and Monitoring System for the PRIs, West Bengal

Summary of the Project/Intervention & Objective(s)

Introduction of GIS (Geographical Information System) based technology to Gram Panchayat monitoring is a rich value addition to the state oversight being managed by a comprehensive web based application.

The GIS based system functions on real-time satellite coordinates for tracking of project execution based on approved annual integrated plan of the Gram Panchayats.

The GIS protocol has been designed in a way so that it validates the progress with regard to planning, institutional functioning, people centric governance with the help of GPS technology.

The Web Based Integrated Planning and Monitoring system has been designed, developed, tested and institutionalized in 1000 GPs during Institutional Strengthening of Gram Panchayats Project (ISGPP) Phase-I (2010-2015)

The Constitutional Mandate to PRIs:

 Ensure social justice and economic development through need based planning approach.  Ensure citizens participation in the bottom-up planning process through Gram Sansad and Gram Sabha meetings.

The assigned Institutional Functions:

 Hold the Gram Sansad and Gram Sabha meetings in time to document local needs to prepare the annual draft plan  Review asset repository for identification of critical gaps in line with the demand  Hold General Body and Standing Committee meetings in time to finalize the annual plan; review plan implementation  Initiate timely procurement process for implementation of planned projects  Monitor progress to ensure timely completion  Proactive disclosure to citizens

Objectives:

 To create a one stop solution to aid the PRIs for better planning and monitoring  To create a global platform for data sharing amongst all stakeholders to facilitate decision support  To strengthen the system of state oversight  To ensure transparency and public accountability

Name of the Implementing/Partnering Agencies:

Institutional Strengthening of Gram Panchayat(ISGP) project, Panchayats and Rural Development Department, Government of West Bengal.

Period of Implementation: 125

Phase I: 2010-2015

Phase II: 2016-2021

Place/Area of Operation:

West Bengal

Methodology:

- In MIS (Management Information System) Application, Gram Panchayat enters data to web MIS software:

(a)Planning

(b)Peoples’ Participation

(c)Institutional functioning

-In Mobile Application, Gram Panchayat uses GPS enabled Mobile with custom application for:

(a)Geo tagging of Participation

(b)Geo tagging of plan progress

(c)Spatial view of Institutional indicators

-In GIS (Geographical Information System) Application, Gram Panchayat uses GIS software for:

(a)Planning with GIS tools

(b)Real time monitoring of planned projects with image

(c)Comparative Analysis of performance

Beneficiaries/Target Group:

Citizens

Status before Implementation:

Monitoring of various institutional processes and the activities related to implementation of different schemes were difficult. No adequate knowledge of how the processes for planning is being followed and in which physical location the activities are being carried out and the progress made in the implementation. The planning, implementation and operation and maintenance stage, monitoring and reporting of the activities implemented were not updated.

Service Improvement

The Core Elements in which the service has been improved are:

I.MIS Application

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Capture and analyse GP-wise data on institutional functioning, Gram Sansad and Gram Sabha meetings, physical and financial progress on planned projects.

II. Mobile Application

Capture latitude, longitude, image, date-time stamp, audio, video with the help of GPS satellite wherever relevant for validation of MIS data.

III. GIS Application

Capture and analyse GP-wise spatial data on geo-referenced map of Gram Panchayat, District and State.

-Gram Panchayats have completely done away with manual system of data management, paper based reporting

-Web MIS and Web GIS is now part of Gram Panchayat Administration, Planning and Real time monitoring.

-The Integrated system has been a massive value addition to transparency and public accountability by Gram Panchayats.

-At least 3 functionaries in each Gram Panchayats are trained to use these systems flawlessly.

-West Bengal Gram Panchayats are graduating to be global institutions.

- Spatial Planning with the help of GIS Map

• Road Network of Gram Panchayat Map Showing Surfaced & Unsurfaced Road

• Map Showing only Unsurfaced Road

• Primary Schools at Gram Panchayat

-The GPs covered in the Phase-I are: GPs Covered: 1000, Districts Covered: 9, Population Covered – 1.9 Crore

Difficulties/Challenges & Lessons Learnt:

Challenges Faced:

-Internet connectivity has been an issue of major challenge. The entire system has been optimized to be operated on 2G network

-Mobile network availability applications have been designed to operate mostly on 2G or no network

-Digital literacy of Gram Panchayat functionaries has been another major challenge. Rigorous training and intensive handholding support to GP elected representatives and employees have been undertaken

Current Status: The system will be rolled out to the entire state as a single window solution to planning and monitoring during ISGP Project Phase-II (2016-2021)

The estimated coverage is: GPs Covered: 3235, Districts Covered: 19, Population Covered – 6.2 Crore

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Activity Capturing Status:

ISGPP Activity Updation Status (Financial Year: 2015-16): Total ISGPP Districts:9

Yet to be Number of Number of Captured (%) Planned Planned Planned (includes Activities Fall Location Work in Progress District Activities as Activities as per Completed (%) repairing under Wrong Captured [In (%) per ME-3 Procurement activities that are Location Number / (%)] (Finalized) Data not captured in GIS)

Bankura 4686 2173(46.4%) 2572 555(21.6%) 1066(41.4%) 951(37.0%) 1

Birbhum 3100 1656(53.4%) 1560 291(18.7%) 596(38.2%) 673(43.1%) 4

Burdwan 7523 4027(53.5%) 4330 941(21.7%) 1741(40.2%) 1648(38.1%) 58

Cooch Behar 3192 1375(43.1%) 1283 323(25.2%) 251(19.6%) 709(55.3%) 15

Dakshin Dinajpur 1900 1424(74.9%) 914 121(13.2%) 467(51.1%) 326(35.7%) 2

Howrah 7655 3568(46.6%) 2609 570(21.8%) 677(25.9%) 1362(52.2%) 69

Nadia 6940 4233(61.0%) 4107 936(22.8%) 1529(37.2%) 1642(40.0%) 44

Paschim Medinipur 8508 2968(34.9%) 4612 886(19.2%) 1054(22.9%) 2672(57.9%) 59

Purba Medinipur 9227 3661(39.7%) 4358 822(18.9%) 1588(36.4%) 1948(44.7%) 3

West Bengal 52731 25085(47.6%) 26345 5445(20.7%) 8969(34.0%) 11931(45.3%) 255

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Physical Infrastructure: The GIS based system functions on real-time satellite coordinates for tracking of project execution, Mobile Phone, Software Development, Setting up IT Infrastructure

Human Resource: Currently being managed by existing human resources.

Technology/IT: MIS Application, Mobile Application, GIS Application

Approximate Cost of Implementation: -Total project cost INR 1.85 Crore for 1000 Gram Panchayats. -Capital Expenditure – INR 18.5 Thousand Per GP for 1000 GPs -Cost of Mobile Phone, Software Development, Setting Up IT Infrastructure) – INR 17 Thousand Per Gram Panchayat -Cost of Foundation and Refreshers Training (5 Sessions for GP functionaries of each Gram Panchayat) – INR 1.5 Thousand Per Gram Panchayat

Other Information (Awards/Nominations etc.):

One of the state awards of this department, namely, State Innovation Award(SIA) was introduced in the year 2006, to encourage, recognize, honour and reward grass-root technological innovations developed by the unorganized sector of our state. SIA is given to three grass root innovators and one outstanding scout during the State Science & Technology Congress.

Reasons for Replication:

1. Introduction of GIS based technology to Gram Panchayat monitoring is a rich value addition to the state oversight being managed by a comprehensive web based application. The website http://isgp.in is specifically designed for the purpose of providing 'Planning and Monitoring through GIS'. 2. GIS based Integrated Planning & Monitoring System is our ultimate tool for showcasing that the GPs in West Bengal are transparent and accountable in public service delivery 3. The estimated cost for replication – INR 1.12 Crore (for Rest of the state) -Cost of Mobile Phones INR 5 Thousand Per GP for 2235 GPs

Project Champions:

State Coordination Unit (Head Quarters) ISGP Project, P & RD Department Government of West Bengal Millennium City IT Park, Tower-II, 3rd Floor, Unit D 129

DN 62, Sector-V, Salt Lake City, Kolkata 700091 Email: [email protected]

References: http://isgp.in/wb_isgp/summary.jsp?dist_code=NULL&dist_name=0&type=A&level=st http://www.panchayat.gov.in/documents/10198/351162/West%20Bengal_GIS%20based%20planning%20monitoring .pdf

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16.5. Bhuvan Panchayat

Looking at the expanding internet connectivity and the priority of the government and mobile phone penetration in the rural areas of the country, a web based platform Bhuvan Panchayat Portal has been designed and developed for digital empowerment of the society for panchayat level planning and governance. It provides besides data, enabling environment for asset mapping, activity planning, implementation and monitoring and interactive report generation up to Panchayat level. The portal is designed and developed using proven open source solution comprising JavaScript framework at the presentation tier, PHP at the middle tier and PostgreSQL at database tier. The portal architecture follows standard Module View Controller pattern and three tier architecture. The modular approach of Bhuvan Panchayat Portal makes it scalable, flexible and adaptable solution. To ensure the availability of geospatial services, the services are published in a reliable and selectively engineered environment. The production environment is backed with spatial database through PostGIS. GeoServer and the reliable configuration are the backbone of the geospatial services. The default window of the portal is map viewer that enables geo-visualization of satellite imagery as natural colour composite maps that may be zoomed upto Panchayat/Village Level.

A wide range of navigation tools, measurement tools and personalization tools are provided to facilitate various Spatial Analysis and Operations. Users can register as Citizens/PRIs (Panchayat, Block and District Level) having respective functional privileges. Further, the three tiers of PRIs (Gram Panchayat, Block Panchayat and District Panchayat) also have varying functional privileges at their level of operations. The portal offers following modules:

 Area selection: Based on administrative, hydrological and constituency units

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 Area Profile Report: Generation and download of interactive reports and maps at Panchayat, Block and District levels.  Asset Mapping through web interface and mobile application  Activity Planning under centrally sponsored and state schemes  Implementation& Monitoring of the planned activities  Download maps and reports of selected areas Goal: Empowering the Panchayati Raj Institutions (PRIs) and the Stakeholders with Space Based Information Support for Decentralized Planning and Governance in the country. Objectives of the Project: 1. To generate and provide ‘Satellite Image Maps’ for the entire country as base for decentralized planning. (High resolution, true color, Ortho-rectified, merged satellite data products) 2. To prepare thematic & base layers on 1:10000 scale using ‘Satellite Image Maps’, slope classes maps and Cadastral maps vectorization & geo-referencing 3. To create databank: comprising of ‘Satellite Image Maps’, thematic and base maps, slope class maps; and organize census data, climate data, cadastral maps, stakeholder’s data and available legacy thematic & base data on GIS platform. 4. To develop comprehensive web portal as per PRIs & stakeholders needs for decentralized planning, governance, outreach to the citizens and data dissemination. 5. To build Capacity of PRIs & stakeholders for the use of Space Based Information in Decentralized planning and governance. Salient Features:

 Visualisation by all citizens  Enabling environment for Panchayati Raj Institutions (PRIs)  Asset mapping (inventory of assets, their classification as per database standards-codes and symbols)  Activity planning under Centre and State sponsored schemes  Implementation and monitoring (Scheme, Department and Sectorwise at three tiers of Decentralised Planning and Governance)  Area profile generation  Geo-tagging point of interest (Crowdsourcing)  Outreach to citizens and data dissemination Major Benefits

 Access to respective Panchayats through registration of citizen  Time-effective planning through involvement of general public  Automated report generation for the area of interest (including the maps and meteorological data) Status of Publishing Maps in Portal (In %):

September 2015 March 2016 Land Use/ Land Cover (LU/LC) & 78 100 Settlements

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Infrastructure (Drainage & Water) 82 100 Bodies 75 100 Slope 80 100

Status of archival of Thematic Mapping at 1:10K

Scale of Operation: Number of Elected Representatives in the three tiers Panchayats in the Country + PIA, NGOs

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Estimate number of functionaries requiring training and data:

Accomplishments:

 Ortho Product Generation - 100% Completed  Bhuvan Panchayat V 2.0 Released  Publishing 1:10000 Scale Maps in Portal - 80%  6 Major Pilot Studies Carried Out  Data Dissemination to 13000 GPS  Capacity Building of 1100 PRI officials.  Country Wide Asset Mapping & Capacity Building initiated  Publications – 6 Reports Way Forward:

 Data Dissemination through Portal  Pilot Studies in a Block per State  Updation of Satellite Imagery  Capacity Building - SIRD, NGO, Academic institutions  Asset Mapping & Activity Planning  Bhuvan Panchayat V 3.0 Release  Integration with Panchayat Enterprise Suite (PES)  Advanced Spatial Planning Tools  State Specific Planning Process References: http://www.bhuvan-panchayat.nrsc.gov.in/download/brochure/SISDP_Brochure.pdf http://www.mmp.cips.org.in/documents/Workshops/2016/Jan/30_Hyd/BhuvanPanchayats.pdf

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16.6. Panchayat Darpan, Madhya Pradesh

Summary of the Project/Intervention & Objective (s):

Panchayat Darpan is a unique portal in which all accounts at Panchayat level are made available in public domain for anybody to know through the website. The amount disbursed and the works undertaken by the three tiers of panchayats are available in the portal. NIC is made responsible for further proceedings. The new provisions were developed in collaboration with Bhopal portal. Today, the use of these provisions is Computerised Gram Panchayat Accounting System. Madhya Pradesh becomes the first state to bring transparency in operations of panchayats and maintain continuous audits.

Name of the Implementing/Partnering Agencies: NIC, Panchayats and Rural development department, Madhya Pradesh.

Period of Implementation: The project is operational from May 2014. The project is active as on date.

Place/Area of Operation: All the 50 districts of Madhya Pradesh panchayats.

Methodology: The work registration is as follows: 1. Mapping of work with one or more than one schemes. 2. Registration of all vendors/payment receivers and their bank accounts. 3. Payments linked with works/activities. 4. Payment credit electronically into the receiver bank account. 5. Empowering Panchayat raj institutions and transparency in their work. 6. FIFO(First in First Out) service is done.

Beneficiaries/Target Group:Citizens Status before Implementation: Before launching Panchayat Darpan,post-audit of Panchayats as well as all schemes of Rural Development and Social Justice Department was done for the first time in year 2012-13. Due to first-time initiative for concurrent audit and inspection of accounts at the decentralized level, large number of inactive accounts has been detected.

Service Improvement: The Localized software is developed to meet the additional local requirements and easy implementation 1. Work registration. 2. Payments linked with works/activities. 3. Mapping of work with one or more than one schemes. 135

4. Registration of all vendors/payment receivers and their bank accounts

Difficulties/Challenges & Lessons Learnt: 1. The inadequate capabilities of Panchayat Raj Institution (PRI) staff at Gram Panchayat level in accounting. 2. Convergence of schemes for implementation of the works 3. Required enforcement of linking of all payments with the registration of the voucher in the online system. 4. Requirement of routing payment through Electronic Payment Order (EPO). 5. Required a simpler system in the State to handle the requirements and constraints. 6. Multiple accounts maintenance by PRIs that Caused confusion. 7. Linkage with SAMAGRA that to allow individual specific planning and monitoring.

Current Status: Active

Reasons for Replication: 1. Panchayat Darpan software will increase relevance of Panchayat raj in democratic set-up. 2. This portal will prove important in empowering Panchayat raj institutions and transparency in their works. 3. With the help of one portal, one can reach to any panchayat easily.

Project Champions (Along with Designations): Shri Bharat Yadav, IAS Collector & District Magistrate Contact No.- 07632-240150; e-Mail - [email protected]

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16.7. e-Panchayat, Bihar

To make Panchayats accountable, transparent, inclusive and empowered, e-Panchayat Mission Mode Project under National e-Governance Plan is being rolled out at all the three tiers of Panchayati Raj Institutions (PRIs), viz. 38 District Panchayats, 531 Block Panchayats and 8398 Gram Panchayats by Panchayati Raj Department, Govt. of Bihar with technical support from State and District Centres of NIC. This project is being implemented under the guidance of Ministry of Panchayati Raj, Govt. of India with the help of e-Panchayat Enterprise Suite (PES). The project is operational since 2007. The project is being rolled out in every Panchayat of Bihar state by Panchayati Raj Department, Bihar to empower them with inclusive development and to lay down a more accountable and transparent system. Panchayat institutions are also getting empowered by switching over to digital and online platforms.

The main focus of e-Panchayat MMP was on infrastructure creation, capacity building and e-Governance through PES applications. To achieve this, following activities were carried out in Bihar:

1. Panchayat IT-Cells were set up at the state capital and at all the 38 districts and 531 blocks.

2. State Project Management Unit (SPMU) was set up at state capital while District Project Management Units (DPMUs) were created at all the 38 districts.

3. Suitable hardware, software and connectivity were provisioned for these IT-Cells and Project Management Units.

4. Workforce comprising of four State Program Managers (SPMs), 38 District Program Managers (DPMs) and 531 Block Panchayat IT Operators was created.

5. Proper capacity building exercise including training, review and monitoring of the workforce was carried out.

Further, computers and connectivity are being provided to every elected representative of Panchayati Raj Institutions (PRIs) along with proper training. Employees of PRIs are also being trained for computer usage.

Status of e-Panchayat Roll-out

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Success:

Over 70% Panchayats in Bihar have become digital and are connected to Internet. Accounts, plans and other information of Panchayats are available on the public domain. They are now gearing up to provide government services to the citizen at their doorsteps. The efforts and results have been widely recognized by the public as well as by the government. The journey has not been easy and against many odds, such as lack of buildings, manpower, computers, connectivity, electricity etc. For successful implementation of e-Panchayat, Bihar has achieved 3rd prestigious position in National e-Panchayat Puraskaar 2014 of Govt. of India.

Future Endeavors:

Plans are there to construct entirely new multipurpose Panchayat Sarkar Bhawans (PSBs) at every Gram Panchayat in Bihar with necessary IT and non-IT infrastructure. In the 1st phase, 1830 PSBs are already in different stages of construction. It is also planned that adequate number of administrative and technical manpower will be provided to every Panchayati Raj Institutions (PRIs) on regular basis under Rajeev Gandhi Panchayat SashaktikaranAbhiyan (RGPSA). These infrastructure and manpower will further support and augment the e-Panchayat MMP rollout in the state. The point from which Panchayati Raj Institutions (PRIs) in Bihar started its journey to digital empowerment and the pace at which they are steadily moving ahead are incredible. Certainly, they have the potential to be on top at national level in near future.

Contact Person:

Shri Ashok Kumar Technical Director & Bihar State Coordinator E-mail: [email protected]

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17. References:

1. https://www.saddahaq.com/maharashtra-with-85-points-becomes-the-best-epanchayat-in-india 2. http://panchayatonline.gov.in/adoptionReport.htm?OWASP_CSRFTOKEN=BMFW-6Z5G-430V-OYP8- RDFH-KS2T-TD6C-1G8B 3. http://panchayatonline.gov.in/adoptionReportByAppKey.htm?appkey=AreaProfiler 4. http://panchayatonline.gov.in/adoptionReportByAppKey.htm?appkey=LGD 5. http://panchayatonline.gov.in/adoptionReportByAppKey.htm?appkey=PlanPlus 6. http://panchayatonline.gov.in/adoptionReportByAppKey.htm?appkey=Training 7. http://www.panchayat.gov.in/ep-backgound 8. https://it.maharashtra.gov.in/1061/e-Panchayat 9. http://www.iimahd.ernet.in/egov/ifip/feb2009/egram.htm#_edn2 10. http://nisg.org/files/documents/B12020003.pdf 11. http://www.gswan.gov.in/sitepages/e-Gram.aspx 12. http://panchayat.gujarat.gov.in/panchayatvibhag/Images/eGram-report-December-2015-v2.pdf 13. http://panchayat.gujarat.gov.in/panchayatvibhag/english/vibhag-vishe/contact.htm 14. http://www.panchayat.gov.in/documents/10198/351162/Gujarat_GRAM%20%26%20GAM%20Sept%2 02015.pdf 15. http://www.oneindia.com/2008/03/21/gujarat-govts-e-gram-project-bags-award-1206104712.html 16. http://www.panchayat.gov.in/documents/10198/351162/West%20Bengal_GIS%20based%20planning %20monitoring.pdf 17. https://www.linkedin.com/pulse/isgp-project-planning-monitoring-through-gis-isgp- project?trkSplashRedir=true&forceNoSplash=true 18. http://wbisgpp.gov.in/ISGPPHtmlPages/isgpp_component3_1.aspx 19. http://dstwb-council.gov.in/urls/sa_sia.html 20. http://www.mppanchayatdarpan.gov.in/ 21. http://epanchayat.in/d-p-madhya-pradesh-online-panchayats/ 22. http://www.newindianexpress.com/nation/Madhya-Pradesh-Launches-Web-Portal-for- Panchayats/2014/05/01/article2200159.ece 23. http://timesofindia.indiatimes.com/news/New-software-to-access-works-of-3-tier-panchayats-in- Madhya-Pradesh/articleshow/34438595.cms? 24. http://www.panchayat.gov.in/documents/10198/351162/Panchayat%20Darpan_Acct.pdf 25. http://www.freepressjournal.in/panchayat-darpan-audit-software-launched-by-cs/348515 26. http://www.panchayat.net/article.aspx 27. http://www.panchayat.gov.in/documents/10198/349396/DPR_%20Bihar.pdf 28. http://etaal.gov.in/etaal/ChartShow.aspx?ID=OA==&ProjCode=NDIw&dt=MDgtMDQtMjAxNg==&from dt=MDEtMDEtMjAxNg==&ProjName=ZS1QYW5jaGF5YXQ=&crt=dGFi&bUrl=Q0NQ

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