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Cruise Ferries URLAUB MIT DER FÄHRE! DER MIT URLAUB Credit: Finnlines WAS IST DER VFF Zusammenschluss von europäischen Fährreedereien Interessenvertretung der Reedereien Partner der Reedereien Gemeinsames Ziel: Imageförderung der Fähre Insgesamt ca. 58 Mitglieder Eingetragener Verein WAS TUT DER VFF FÜR EUCH ? VFF – Schulungsprogramm Tagesschulungen Inforeisen VFF-Seadays Hafentage Seminare für Berufsschullehrer Wichtige Infoquellen Folder „Fähren-Routen-Reedereien“ www.faehrverband.com VFF Facebook Seite WAS TUT DER VFF FÜR EURE KUNDEN? Messeauftritte Reise- Messen in Hamburg, Bremen, Essen, Stuttgart und München Pressearbeit Pressemitteilungen für Endkundenzeitungen und - zeitschriften Printprodukte Folder „Fähren-Routen-Reedereien“ Wichtige Infoquellen Folder „Fähren-Routen-Reedereien“ VFF Homepage VFF Facebook-Seite VFF Geschäftsstelle WAS KANN DER VFF NICHT FÜR EUCH UND EURE KUNDEN TUN: Fahrplanauskünfte Preisauskünfte Buchungen Umbuchungen Stornierungen ANGEBOTE EINER FÄHRREEDEREI Transport Touristische Angebote Passagiere Maritime Ausflüge Autos Tages- und Kurzreisen Caravane Städtereisen Wohnmobile Rundreisen Fährräder Konferenzreisen Motorräder Festtagsreisen Busse Gruppen- / Clubreisen Fracht Bahn Nutzt die Fährangebote als Service für Eure Kunden !!! TOP 5 VERKAUFSARGUMENTE 5 gute Gründe für Urlaub mit der Fähren: 1. Bequem und entspannt mit dem eigenen Auto/Camper/Motorrad oder Fahrrad in die Ferien starten bedeutet Urlaub von Anfang an! 2. Zeit gut und effizient nutzen und Geld sparen 3. Fähren bieten vielfältige gastronomische Angebote, Shopping, Unterhaltung, Familien- und Kinderprogramm 4. Zuverlässig und sicher 5. Haustiere mitnehmen SCHIFFSTYPEN Cruise Ferries Passagierfähren Kombifähren/Ro-Pax-Schiffe Schnellschiffe Was erwartet die Kunden ? CRUISE FERRIES Passagiere stehen im Hauptfokus, die Frachtbeförderung ist oft geringer sehr hoher Servicestandard an Bord der Fährschiffe große Auswahl an Kabinenkategorien => fast immer Kabinenpflicht auf Nachtüberfahrten zahlreiche Restaurants, Shops und Bars abwechslungsreiches Entertainment Wellness Areas mit Sauna und Fitnessbereich Passagiere stehen im Hauptfokus, der Frachtanteil ist oft geringer Einsatz der Cruise Ferries oft auf Langstrecken CRUISE CRUISE FERRIES Credits: Anek Lines, Color Line, DFDS, Fjord Line, Irish Ferries, Minoan Lines, Superfast Ferries, Tallink Silja Line, Viking Line IMPRESSIONEN AN BORD Credits: Anek Lines, Tallink Silja Line, Viking Line, Minoan Lines, Photo -Gisle Bjørneby, 2Entertain Norge AS Color Line BEISPIEL BEISPIEL CRUISE CRUISE FERRIES Credit: Tallink Silja Line PASSAGIERFÄHREN Passagiere und Frachtbeförderung stehen beide im Fokus hoher Servicestandard an Bord der Fährschiffe Unterschiedliche Kabinenkategorien => fast immer Kabinenpflicht auf Nachtüberfahrten Verschiedene Restaurants, Shops, Bars Entertainment oft nur an Wochenenden oder in Sommerferien Einsatz der Passagierfähren auf Lang- und Mittelstrecken PASSAGIERFÄHREN Credits: Tallink Silja Line, Smyril Line, Stena Line, Scandlines, Moby Lines, Destination Gotland, Corsica Ferries & Sardinia Ferries, Blue Star Ferries, AML, Photo - Nordsveenfoto.no Color Line DOPPEL-ENDFÄHREN Bug und Heck identisch Zwei Kommandobrücken Einsatz der Doppel- Endfähren im Sørensen Kurzstreckenverkehr /Lars Scandlines : Credit FRS : Credit RO-PAX FÄHREN Frachtbeförderung steht im Fokus, Passagierbeförderung sekundär => begrenzte Passagierkapazität Oft können Fährpassagen nur inkl. Fahrzeug gebucht werden guter Servicestandard an Bord der Fährschiffe Unterschiedliche Kabinenkategorien und Ruhesessel => fast immer Kabinen- oder Ruhesesselpflicht auf Nachtüberfahrten Self-Service oder Büffet-Restaurant/Bar Entertainment ist kaum vorhanden Einsatz der RO-PAX Fähren auf Kurz-, Lang- und Mittelstrecken RO-PAX FÄHREN Line Stena : Credits Übernachtung beispielsweise in Schlafkojen möglich Credits: Stena Line, TT-Line, Finnlines, Superfast Ferries, DFDS, Irish Ferries KABINENKATEGORIEN Unterscheidung nach: • innen und außen/Meerblick (Innenkabinen sind günstiger!) • Belegung (1er, 2er, 3er oder 4er Kabinen) • Sonderkabinen (Handicapped, Tier-, Familien-, Suiten) DECK-Passage: ACHTUNG! KEINE Unterkunft!!!!! KABINENKATEGORIEN Credits: Color Line, DFDS, Fjord Line, Grimaldi Lines, Minoan Lines, Stena Line, Tallink Silka Line, Viking Line SCHNELLSCHIFFE Passagiere stehen im Hauptfokus hoher Servicestandard an Bord der Schnellschiffe keine Kabinen, oft können Ruhesessel gebucht werden Kleines Restaurants mit Shop und Bar Einsatz der Schnellfähren auf Kurzstrecken SCHNELLSCHIFFE Credits: Destination Gotland, FRS, Corsica Ferries & Sardinia Ferries, Fjord Line, Irish Ferries, Hellenic Seaways, Minoan Lines Credit: Kimm Saatvedt/Palookaville, Fjord Line STRECKENCHARAKTERISTIKEN Langstrecken Fährüberfahrt ab 12 Stunden oft Nachtfahrten mit Kabinenpflicht im Einsatz sind nur konventionelle Schiffe Anlass der Reisen: Städte- und Urlaubsreisen, Konferenzreisen, Festtagsreisen Beispiele: Kiel-Oslo, Venedig-Patras Mittelstrecken Überfahrt 4 - 12 Stunden Tages- und Nachtfahrten, teilweise Kabinenpflicht auf Nachtüberfahrten Im Einsatz sind oft konventionellen Schiffen Anlass der Reisen: Kurzseereisen, Städte- und Urlaubsreisen Beispiel: Rostock-Trelleborg, Livorno-Olbia Kurzstrecken Überfahrten bis zu 4 Stunden mit hohe Frequenz/Taktverkehr Schiffe ohne Kabinen Einsatz von Schnellschiffen und konventionellen Schiffen Maritime Ausflüge, Urlaubsreisen Beispiel: Puttgarden-Rödby, Hirtshals-Kristiansand AKTUELL -UMWELTSCHUTZ IMO (IMO = International Maritime Organisation) IMO ist die maritime Fachorganisation der Vereinten Nationen (UN) mit insgesamt 169 Mitgliedstaaten. Im Umweltausschuss der IMO werden weltweit gültige Vorkehrungen zum Schutz der Meere vor den schädlichen Auswirkungen der Schifffahrt geschaffen. SECA Konzept Ostsee + Nordsee + Mittelmeer (SECA = Sulphur Emmission Control Area) Ab 1. Januar 2015 gelten für die Nord- und Ostsee und ab dem 1. Januar 2020 gelten für das Mittelmeer Umweltvorschriften für den Schiffsbetrieb, um den Schwefelanteil von 1% auf 0,1 % zu reduzieren. Erreichbar ist dies durch den Einbau von Abgasfiltern (Scrubber) oder Verwendung von Marinediesel. In den letzten Jahren wurden vermehrt Fähren mit alternativen Antriebstechniken neu gebaut bzw. nachgerüstet (LNG (Gas), Methanol, Hybrid, Batterie). Weitere Maßnahmen: Landstromversorgung, CO2 Ausgleichprogramme, Einsatz von energieeffizienten Schiffschrauben, Schutz der Ostsee Robbe, Lebensmittelverschwendung an Bord verhindern, Einsatz von Rotorsegeln REISEN MIT HAUSTIEREN Besonderheiten bei dem Reisen mit Haustieren: • Verschiedene Bedingungen bei den einzelnen Reedereien • Verschiedene Bedingungen bei den einzelnen Fahrtgebieten • Oft Übernachtungsmöglichkeit im Hundehotel oder in der Haustierkabinen zusammen mit den Reisenden • Wir empfehlen für genaue Informationen die Homepages der einzelnen VFF Mitgliedsreedereien BUCHUNG VON FÄHRÜBERFAHRTEN Gut zu wissen: Keine Preislisten für Überfahrten, oft keine gedruckten Fahrpläne Yield-Management ähnlich wie im Flugbereich aktueller Tagespreis Wie buche ich Fährüberfahrten: Direkt bei den Reedereien => über die Homepage mit Agent-Log in => Alternativ telefonisch oder per Email (Achtung: oft zusätzliche Kosten) über GSAs oder PSAs der Reedereien über ADAC Fähren oder Voigt Seereisen Agentur über Buchungsplattformen wie Directferries, Holiday extras BUCHUNG VON FÄHRÜBERFAHRTEN Angaben für Fährbuchungen Name / Vorname Geburtsdatum Geschlecht Nationalität Passdaten, v.a. bei non-EU-Bürgern Mobilnummer für den Notfall, evtl. Email Adresse Kennzeichen Fahrzeug / Anhänger Maße: Länge / Höhe / Dachbox ? / Fahrradgepäckträger? Mitglieds bzw. Vielfahrerkarten-Nummer (z.B. ADAC) Automaße!!! AUFMERKSAMKEIT ! AUFMERKSAMKEIT DIE FÜR DANK VIELEN Credit: Viking Line.
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