DOCSLIB.ORG

(Tyne and Wear) Sub-Committee, 24/11/2015 1

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
(Tyne and Wear) Sub-Committee, 24/11/2015 1 Transport North East (Tyne and Wear) Sub-Committee Tuesday 24 November 2015 at 2.00 pm Meeting to be held at Durham County Council, County Hall, Durham, DH1 5UQ www.northeastca.gov.uk AGENDA Page No 1. Apologies for Absence 2. Declarations of Interest Please remember to declare any personal interest where appropriate both verbally and by recording it on the relevant form (to be handed to the Democratic Services Officer). Please also remember to leave the meeting where any personal interest requires this. 3. Minutes of the Previous Meeting 1 - 4 4. Metro Services for the 2015 Great North Run 5 - 28 5. Monitoring Nexus's Performance: 1 April to 12 September 2015 29 - 54 6. Tyne and Wear Metro Performance Update 55 - 60 7. Revision to the Metro and Ferry Fares 2016 61 - 76 8. Nexus' Annual Activity and Expenditure Report 2014/15 77 - 114 9. Nexus's Corporate Business Plan 2016/17 to 2018/19 115 - 132 10. Concessionary Travel Policy for Tyne and Wear 133 - 146 11. Draft Transport Budget and Levies 2016/17 147 - 160 12. Date and Time of Next Meeting Thursday, 28 January 2016 at 2pm at Sunderland Civic Centre. 13. Exclusion of Press and Public Under section 100A and Schedule 12A Local Government Act 1972 because exempt information is likely to be disclosed and the public interest test against disclosure is satisfied. 14. Confidential Minutes of the Previous Meeting 161 - 164 15. Tyne Tunnels Update 165 - 216 16. Update on Nexus' Strategic Risks 217 - 230 Contact Officer: Victoria Miller Tel: 0191 211 5118 E-mail: [email protected] To All Members 2 1 North East Combined Authority Transport North East (Tyne and Wear) Sub-Committee 17 September 2015 (2.05 - 3.40 pm) Meeting held: North Tyneside Council, Quadrant, The Silverlink North, Cobalt Business Park, North Tyneside, NE27 0BY Present: Councillor: Harrison (Chair) Councillors: G Hobson, J McCarty, McElroy and M Mordey 17 ANNOUNCEMENTS FROM THE CHAIR - THE TYNE AND WEAR METRO The Chair opened the meeting and explained that Members were concerned about the performance of Metro on the day of the Great North Run. For that reason, and also due to other issues with the performance of Metro, agenda items 6 and 14 would need to be deferred until a thorough investigation of the events had been undertaken and results reported to Members. The Managing Director (Transport Operations) addressed the Sub-Committee with an acknowledgement of poor performance of Metro on the day of the Great North Run, referring to the successful and long-standing blueprint established for Metro to support this event over the years, and noting that an investigation had been launched by Nexus. Members expressed concern about the risks of a potential reputational damage for the region and commented on the need to look at broader issues with the performance of Metro and the importance of a detailed report on the results of the investigation. A representative of a campaigning group addressed the Sub-Committee conveying concerns of the Metro users, which had been posted on the group’s social media page. During his representation the representative commented on the importance of restoring confidence in Metro and asked for a wider review of Metro services, including reliability. Members suggested that the Overview and Scrutiny Committee should be asked to provide a more independent scrutiny of the issues with the performance of Metro. Other comments from Members included references to the contrasting good performance of the Tyne Ferry, the high number of issues with Metro, the 2 importance of understanding these issues and the importance of the Metro services being put right. RESOLVED – That a detailed report be provided to a future meeting on the investigation of the performance of Metro, particularly on the day of the Great North Run. 18 APOLOGIES FOR ABSENCE There were no apologies for absence received. 19 DECLARATIONS OF INTEREST Councillors Harrison, Hobson and McElroy declared a personal interest in all agenda items relating to Metro due to holding the Metro Gold Card. Councillor Hobson declared a personal interest in agenda item 17 (Tyne Tunnel Update) due to holding a commercially acquired pass for the Tyne Tunnels. 20 MINUTES OF THE PREVIOUS MEETING HELD ON 9 JULY 2015 The minutes of the previous meeting held on 9 July 2015 were approved as a correct record and signed by the Chair. 21 MONITORING NEXUS'S PERFORMANCE: 1ST APRIL TO 18TH JULY 2015 Submitted: A report of the Managing Director (Transport Operations) (previously circulated and copy attached to Official Minutes). Members considered the report which provided information on Nexus’s performance against its business plan objectives over the period 1 April to 18 July 2015. A discussion took place on the need to publicise and announce information in relation to the 700 “Connect” service, Sunderland, including announcements on trains. Members suggested that consideration should also be given to announcing special arrangements for disabled passengers and passengers using park and ride facilities. Members also suggested that announcements should be made before Durham Station. RESOLVED – That the report be noted. 22 DB REGIO TYNE & WEAR LIMITED (DBTW) PERFORMANCE UPDATE Submitted: A report of the Managing Director (Transport Operations) (previously circulated and copy attached to Official Minutes). Members considered the report which provided information on the recent performance with regard to the operation of the Metro system by Deutsche Bahn Regio Tyne and Wear Ltd (DBTW). Amongst the matters discussed during the ensuing discussion were the following: 3 the contractual obligations of DBTW; the joint working between DBTW and Nexus to address the Metro performance issues; the work to improve the cleanliness and presentation of the Metro trains; the need to liaise with Network Rail with regard to their responsibilities for cleaning the rail tracks, particularly in Sunderland; the expectations of the public with regard to the Metro services and Members’ accountability; and the importance of significant improvements in the performance of Metro. RESOLVED – That the report be noted. 23 EXPIRY OF THE TYNE AND WEAR METRO CONCESSION AND OPTIONS TO EXTEND Submitted: A report of the Managing Director (Transport Operations) (previously circulated and copy attached to Official Minutes) which provided information on the forthcoming expiration of the Metro Concession Agreement and option for Nexus to extend it. RESOLVED – The report be deferred. 24 UPDATE ON NEXUS'S STRATEGIC RISKS 2015/16 Submitted: A report of the Managing Director (Transport Operations) (previously circulated and copy attached to Official Minutes). Members considered the report which provided an update on the Nexus strategic risks 2015/16. Members noted the work undertaken to address risks associated with the recruitment and retention of staff with specialist skills, including work with educational establishments, apprenticeship schemes, in-house training and targeting and attracting high calibre candidates. RESOLVED – That the report and the current status of the nine strategic business risks currently being managed by Nexus be noted. 25 USE OF "GOLD CARD" TRAVEL PASS ON METRO - RESPONSE TO PETITION Submitted: A report of the Managing Director (Transport Operations) (previously circulated and copy attached to Official Minutes). Members considered the report which provided Nexus’ response to a petition that had been received at the 9 July 2015 meeting in relation to the commencement of the period of validity of the Gold Card. During the ensuing discussion, Members welcomed the proposals and thanked officers for their work. Members asked that information on the forthcoming changes should be communicated to users. A representative of a local group addressed the Sub-Committee offering thanks for the proposed changes. 4 RESOLVED – That a modification to the software to allow the Gold Card to be accepted by devices from 09:27hrs be implemented from November 2015. 26 NEXUS PUBLICITY MARKETING AND PROMOTIONS POLICY Submitted: A report of the Managing Director (Transport Operations) (previously circulated and copy attached to Official Minutes) which sought endorsement of a policy for future publicity, marketing and promotions in Tyne and Wear. RESOLVED – That the consideration of the report be deferred pending further information on budget and spend and clarification of commercial entities. 27 DATE AND TIME OF NEXT MEETING Tuesday, 24 November 2015 at 2pm at Durham County Hall. 28 EXCLUSION OF PRESS AND PUBLIC RESOLVED – That by virtue of paragraph 3 of Part 1 of Schedule 12A of the Local Government Act 1972 press and public be excluded from the remainder of the meeting during the consideration of agenda items 12, 13, 14, 15, 16 and 17 because exempt information was likely to be disclosed and the public interest test against the disclosure was satisfied. North East Combined Authority Transport North East (Tyne and Wear) Sub-Committee Date: 24 November 2015 Subject: Metro Services for the 2015 Great North Run Report of: Managing Director (Transport Operations) Executive Summary The purpose of this report is to provide members with an update on Nexus’s review into the delivery problems experienced on the Metro during the 2015 Great North Run. Recommendations It is recommended that the Committee notes within this report: i. the findings contained within Nexus’ review; ii. that the events around the 2015 Great North Run are considered a one off; and iii. the apology Nexus extends in relation to the service levels delivered. North East Combined Authority Transport North East (Tyne and Wear) Sub-Committee 1 Background Information 1.1 The 2015 Metro service aimed at supporting the Great North Run, experienced significant disruption shortly after the start of service and throughout much of the day. 1.2 In response to this a request was made by the NECA’s Managing Director (Transport Operations) to undertake a review of the events leading up to the day of the Great North Run in 2015.
Load more

Recommended publications
  • 2019 Tokyo Marathon Statistical Information
    2019 Tokyo Marathon Statistical Information Tokyo Marathon All Time list Performance Time Performers Name Nat Place Date 1 2:03:58 1 Wilson Kipsang KEN 1 26 Feb 2017 2 2:05:30 2 Dickson Chumba KEN 1 25 Feb 2018 3 2:05:42 Dickson Chumba 1 23 Feb 2014 4 2:05:51 3 Gideon Kipketer KEN 2 26 Feb 2017 5 2:05:57 4 Tadese Tola ETH 2 23 Feb 2014 6 2:06:00 5 Endeshaw Negesse ETH 1 22 Feb 2015 7 2:06:11 6 Yuta Shitara JPN 2 25 Feb 2018 8 2:06:25 Dickson Chumba 3 26 Feb 2017 9 2:06:30 7 Sammy Kitwara KEN 3 23 Feb 2014 10 2:06:33 8 Stephen Kiprotich UGA 2 22 Feb 2015 11 2:06:33 9 Amos Kipruto KEN 3 25 Feb 2018 12 2:06:34 Dickson Chumba 3 22 Feb 2015 13 2:06:42 10 Evans Chebet KEN 4 26 Feb 2017 14 2:06:47 Gideon Kipketer 4 25 Feb 2018 15 2:06:50 11 Dennis Kimetto KEN 1 24 Feb 2013 16 2:06:54 12 Hiroto Inoue JPN 5 25 Feb 2018 17 2:06:56 13 Feyisa Lilesa ETH 1 28 Feb 2016 18 2:06:58 14 Michael Kipyego KEN 2 24 Feb 2013 19 2:06:58 Michael Kipyego 4 23 Feb 2014 20 2:07:05 15 Peter Some KEN 5 23 Feb 2014 21 2:07:20 16 Shumi Dechasa BRN 4 22 Feb 2015 22 2:07:22 Peter Some 5 22 Feb 2015 23 2:07:23 17 Viktor Röthlin SUI 1 17 Feb 2008 24 2:07:25 18 Markos Geneti ETH 6 22 Feb 2015 25 2:07:30 Feyisa Lilesa 6 25 Feb 2018 26 2:07:33 19 Bernard Kipyego KEN 2 28 Feb 2016 27 2:07:34 Dickson Chumba 3 28 Feb 2016 28 2:07:35 20 Hailu Mekonnen ETH 1 27 Feb 2011 29 2:07:37 Michael Kipyego 1 26 Feb 2012 30 2:07:37 21 Geoffrey Kamworor Kipsang KEN 6 23 Feb 2014 31 2:07:39 22 Masato Imai JPN 7 22 Feb 2015 32 2:07:39 23 Alfers Lagat KEN 5 26 Feb 2017 33 2:07:40 24 Deresa Chimsa
    [Show full text]
  • Go for Less with Go North East
    Go North East Go for less with Go North East May 2013 MoneySaver Guide Your guide to saving money on bus travel across the region with Go North East. simplygo.com/tickets Useful information Enjoy your journey We want to make your journey as easy, affordable and enjoyable as possible. Giving a great service is a priority for us and we are committed to this through our customer charter which can be viewed online at simplygo.com/ customercharter Our buses are clean and bright, you’ll find ramp access on every bus and travel safety advice on board. Information on the move The key mobile app is packed full of features to make using our services easier and quicker and our website is Get in touch fully compatable with mobile phones Everything you need to and tablets. know about Go North East can be found on our From finding the nearest bus stop to website simplygo.com, your location, to seeing your journey or you can talk to us and its stops on a Google map, or directly using any of the getting live updates on your favourite following options: route, our app and website will help make your trip a breeze. Live web chat: simplygo.com/ To get your information on the move, contact-us download the key mobile app from your mobile app store, or visit simplygo.com Facebook: facebook.com/ Travel and save simplyGNE There’s a range of tickets for everyone, choose from Buzzfare, Get Around, Twitter: Saver or Cheap Day Return. @gonortheast Pay for your travel in advance with the Email: key smartcard, or the M-ticket to get the customerservices cheapest fares.
    [Show full text]
  • Sunderland,Seaham& Murtonedition 6 October‘01- Summer‘02
    with the FREE Sunderland, Seaham & Murton Edition 6 October ‘01 - Summer ‘02 Inside: l Changes to bus services from 6th October 2001. l Easy Access buses for services 135, 136, 310 & 319. l New links to Doxford International evenings and timetables Sundays on service 222. l Service revisions to improve reliability. and information Service Changes in the Sunderland area Index of Timetables Go with the Times Timetable Pages Go Wear Buses Service Changes Effective from Saturday 6th October 2001 Service No. Page Service number Page Service number Page 35/35A/36 9 -11 151/152 28 - 30 X4 58 As a result of changes to travel patterns, rising operating costs and increasing traffic congestion, 45 11 154 30 - 31 X6 59 it has become necessary to review our services. Feedback received from our customers has been 37/37A 12 - 13 160/163 32 - 35 X7 60 used to confirm a number of service revisions, with a number of journeys being retimed, rerouted 126 14 161 36 - 37 X8 60 or under utilised services withdrawn. Additionally a number of key links have been strengthened, 133 15 - 16 185 38 X20/X50 61 - 62 and various new links introduced to reflect the needs of all bus users. 134 17 186 39 X45 63 135 18 187/188 40 - 41 X61/X64 64 - 65 Services 35, 35A & 36 Services 185, 187 & 188 136 19 190 41 X85 65 - 66 Monday to Friday morning journeys will operate up to 5 minutes earlier Most service 185 and 187 buses will be retimed by up to 5 minutes.
    [Show full text]
  • Gateshead Council UDP Annual Monitoring Report 2013-14
    Gateshead Council Unitary Development Plan Annual Monitoring Report 2013/14 2 Gateshead Annual Monitoring Report 2013/14 Contents Page Executive Summary 4 Schedule of Indicators 6 1 Introduction 8 2 Progress in Preparing the Local Plan 17 3 Employment and Economy 25 4 Housing 29 5 Transport 34 6 Retail and Commercial Leisure 37 7 Environment 42 8 Community Facilities and Recreation 46 9 Minerals and Waste 49 Appendix 1: Employment Land Supply Appendix 2: Housing Trajectory List of Tables 1.1 Processing of planning applications 2.1 Progress against 2013 LDS timetable 3.1 Amount of land developed for employment, by type 3.2 Available employment land, grouped by type 6.1 Town and district centre vacancy rates, September / October 2013 6.2 A5 uses per 1,000 residents, by ward 8.1 Approvals for significant sports and recreation facilities 9.1 Licensed capacity of existing operational waste management facilities List of Figures 1.1 Gateshead as part of Tyne and Wear 1.2 Historic and projected population change in Gateshead 1.3 Percentage change in Gateshead’s population by age 1.4 Economic activity rate 1.5 Housing stock, by type (2011) 4.1 Cumulative net housing additions and targets for provision 4.2 New-build completions, by greenfield and brownfield 5.1 Cycling trips - average weekday flow, indexed to 2008 5.2 Annual average weekday traffic flows, indexed to 2006 5.3 Public transport use in Tyne and Wear (millions of passenger journeys, per annum) 6.1 Vacancy rate change in town and district centres 6.2 Overweight and obesity rates, 2010/11 to 2012/13 9.1 Waste Hierarchy, NPPW 3 Gateshead Annual Monitoring Report 2013/14 Executive Summary Introduction This Annual Monitoring Report (AMR) presents an overview of development activity in Gateshead in 2013/14, focusing on the implementation of the existing saved policies of the Gateshead Unitary Development Plan.
    [Show full text]
  • Travel Plan Proposed Residential Development
    TRAVEL PLAN PROPOSED RESIDENTIAL DEVELOPMENT Holborn Riverside, South Shields Cussins & Keepmoat Homes February 2021 TPS Project Number: P1536 Project Name: Holborn Riverside, South Shields Date: February 2021 Document Record Project Name 5065-TPS-XX-SU-Z-20210209 – Travel Plan Issue 1 Revision 1 Revision 2 Revision 3 Date: 03/11/2020 24/11/2020 08/02/2021 Prepared by: GH GH GH Checked by: GS GS GS Authorised by: GS GS GS Copyright Statement This report is the copyright of TPS Transport Consultants Ltd. The information, ideas and other intellectual property set out in this report and supporting technical appendices are the property of TPS Transport Consultants Ltd and are for the sole benefit of Cussins & Keepmoat Homes in respect of the development proposals for land at Holborn Riverside, South Shields. TPS Transport Consultants Ltd. requires that the information, ideas and other intellectual property set out in this report are: Not shared with third parties and particularly with direct or indirect competitors of TPS Transport Consultants Ltd; Not conveyed to other consultants or personnel without the prior approval of TPS Transport Consultants Ltd; and Not copied in part or in whole. TPS Project Number: P1536 Project Name: Holborn Riverside, South Shields Date: February 2021 Contents Chapter Title Page 1. ................ INTRODUCTION ................................................................................................................. 1 Introduction ..............................................................................................................
    [Show full text]
  • River Wear Commissioners Building & 11 John Street
    Superb Redevelopment Opportunity RIVER WEAR COMMISSIONERS BUILDING & 11 JOHN STREET SUNDERLAND SR11NW UNIQUE REDEVELOPMENT OPPORTUNITY The building was originally opened in 1907 as the Head Office of the River Wear Commissioners and is widely viewed as one of the most important We are delighted to offer this unique redevelopment historical and cultural buildings in Sunderland. opportunity of one of Sunderland’s most important buildings, Located on St Thomas Street, it is a superb Grade II listed period building in a high profile position in the the River Wear Commissioners Building and 11 John Street. city centre, suitable for a variety of uses. UNIQUE REDEVELOPMENT OPPORTUNITY “One of the most important historical and cultural buildings in Sunderland.” LOCATION Sunderland is the North East’s largest city, with a population of approximately 275,506 (2011 Census) and a catchment population Sunderland is one of the North East’s most important commercial of 420,268 (2011 Census). The City enjoys excellent transport centres, situated approximately 12 miles south east of Newcastle communications linking to the main east coast upon Tyne and 13 miles north east of Durham. arterial routes of the A19 and the A1(M). Sunniside Gardens Winter Gardens Central Station Park Lane Interchange Travelodge Ten-Pin Bowling University of Casino Frankie & Benny’s Sunderland Halls of Residence Empire Nando’s Multiplex Debenhams Cinema THE BRIDGES Marks & SHOPPING CENTRE Crowtree TK Maxx Spencer Leisure Centre University Argos St Mary’s Car Park University of Sunderland City Wearmouth Bridge Campus Keel Square Sunderland Empire Theatre Travelodge St Peter’s Premier Inn Sunderland’s mainline railway station runs The property is very centrally located on the Sunderland Regeneration services to Durham and Newcastle with a corner of St Thomas Street and John Street fastest journey time to London Kings Cross of in the heart of the city centre and opposite Sunderland is a city benefitting from an extensive regeneration program, 3 hours 20 minutes.
    [Show full text]
  • North East Transport Plan
    North East Transport Plan Habitat Regulations Assessment North East Joint Transport Committee March 2021 Habitats Regulations Assessment for the North East Transport Plan Quality information Prepared by Checked by Verified by Approved by Georgia Stephens Isla Hoffmann Heap Dr James Riley Dr James Riley Graduate Ecologist Senior Ecologist Technical Director Technical Director Revision History Revision Revision date Details Authorized Name Position 0 8/03/21 For committee JR James Riley Technical Director 1 08/03/21 For committee JR James Riley Technical Director Prepared for: North East Joint Transport Committee Prepared by: AECOM Limited Midpoint, Alencon Link Basingstoke Hampshire RG21 7PP United Kingdom T: +44(0)1256 310200 aecom.com © 2021 AECOM Limited. All Rights Reserved. This document has been prepared by AECOM Limited (“AECOM”) for sole use of our client (the “Client”) in accordance with generally accepted consultancy principles, the budget for fees and the terms of reference agreed between AECOM and the Client. Any information provided by third parties and referred to herein has not been checked or verified by AECOM, unless otherwise expressly stated in the document. No third party may rely upon this document without the prior and express written agreement of AECOM. Prepared for: Transport North East Strategy Unit AECOM Habitats Regulations Assessment for the North East Transport Plan Table of Contents 1. Introduction ...................................................................................................... 1 Background
    [Show full text]
  • Approval of Tyne and Wear Metro CHP Letter
    Annette Egginton Head of Competition and Consumer Policy Directorate of Railway Markets & Economics Email: [email protected] 21 September 2016 David Gibson Managing Director DB Regio Tyne and Wear Dear David Approval of DB Regio Tyne and Wear Limited (Trading as Tyne and Wear Metro) Complaints Handling Procedure (Condition 6 of the Station Licence and Passenger Train Licence) Thank you for submitting your draft Complaints Handling Procedure (CHP) for approval. A copy of your revised CHP is attached to this letter, and will be published on our website along with a copy of this letter. I confirm that we have reviewed your CHP against the 2015 “Guidance on complaints handling procedures for licence holders” (the guidance), and can confirm that your revised CHP meets the requirements of Condition 6 of your station licence and passenger train licence. We also sought views on your draft CHP from Transport Focus. We welcome the following, which we believe is likely to be positive for passengers: Your commitment to respond to 95% of web and email complaints in 5 working days and to respond to 95% of telephone, written and fax complaints within 10 working days. This is more challenging than the minimum regulatory target of responding to 95% of complaints within 20 working days; and Your commitment to ensure that, where possible, the same member of staff handles a complaint from start to finish. You have confirmed that where a complaint has not been resolved and your internal procedures have been exhausted, you will provide information on Alternative Dispute Resolution (ADR) to the complainant, in accordance with the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.
    [Show full text]
  • Sports Snapshot
    Sports Fundraising Market Snapsh t 2018 Mass participation sports events provide an excellent opportunity for charities to recruit, engage and inspire people to fundraise for them. Whilst not all charities have their own mass participation events, the majority utilise third party events delivered by ‘commercial’ providers for fundraising activity. The Sports Fundraising Snapshot is our annual review of this market. Which are the biggest events for sports fundraising? Working with our charity partners and ‘justcharity.org’ we have updated our estimate of the UK’s 25 most important mass participation sporting events for fundraising. Collectively we estimate this group of events enabled charities to raise more than £135M last year. No. Event Activity Amount 15 Cardiff Half Marathon Run NEW 1 Virgin Money London Marathon Run HOLD16 London to Brighton Cycle Challenge Cycle NEW 2 Prudential RideLondon Cycle UP 17 Simplyhealth Great South Run Run HOLD 3 Simplyhealth Great North Run Run UP 18 Cotswold Way Challenge Trek NEW 4 Brighton Marathon Weekend Run UP 19 Tough Mudder North West MOB NEW 5 Royal Parks Half Marathon Run HOLD20 Vitality London 10000 Run HOLD 6 Simplyhealth Great Manchester Run Run UP 21 Belfast City Marathon Run HOLD 7 Edinburgh Marathon Festival Run DOWN22 Tough Mudder London West MOB UP 8 Simplyhealth Great Birmingham Run Run UP 23 South Coast Challenge Trek HOLD 9 Thames Path Challenge Trek UP 24 Tough Mudder London South MOB UP 10 Asics Greater Manchester Marathon Run HOLD25 Simplyhealth Great Stirling Run Run NEW 11 Bath Half Run HOLDFastest growing events: 12 London 2 Brighton Challenege Trek UP 3 events in particular have grown fundraising by a significant amount in 2017.
    [Show full text]
  • Review of Tyne and Wear Metro DPPP
    Annette Egginton Head of Competition and Consumer Policy Directorate of Railway Markets & Economics Email: [email protected] 28 February 2017 David Gibson Managing Director Tyne and Wear Metro Dear David Review of DB Regio Tyne and Wear Limited (Trading as Tyne and Wear Metro) Disabled Peoples Protection Policy (Condition 5 of the Station Licence and Passenger Train Licence) Thank you for providing updated versions of your Disabled People’s Protection Policy (DPPP) documents for review. A copy of your revised DPPP is attached to this letter, and will be published on our website along with a copy of this letter. I confirm that we have reviewed your DPPP against the 2009 Guidance “How to write your Disabled People’s Protection Policy: A guide for Train and Station Operators” (the Guidance) and can confirm that your revised DPPP meets the requirements of Condition 5 of your station licence and passenger train licence. We welcome your reduced notice period for assistance bookings which requires passengers to give 6 hours’ notice for assistance booking when travelling on your services. We believe this is likely to be positive for passengers. Since your DPPP was originally submitted to ORR we have had several exchanges in the intervening period in order to bring about the changes required to make it fully compliant with the Guidance. We also sought views on your policies from Transport Focus and the Disabled Persons Transport Advisory Committee (DPTAC). The main areas where you clarified your policies during our review were: Provision of ramps: The guidance states that ramps must be made available at staffed stations to provide assistance to passengers when boarding or alighting the train.
    [Show full text]
  • 93 Gateshead
    Gateshead - Heworth - Queen Elizabeth Hospital - Team Valley - Gateshead Go North East 93 Effective from: 05/09/2021 Gateshead InterchangeGateshead CollegeGateshead StadiumHeworth InterchangeFelling Square Windy Nook Queen Elizabeth HospitalRetail World MarquisTeam Way Valley NorthGateshead End Interchange Approx. 3 7 17 21 23 26 37 42 50 journey times Monday to Friday Gateshead Interchange 0508 0538 0608 0626 0644 0705 0721 0741 0812 0832 0855 0915 0935 0955 15 35 55 Gateshead College 0511 0541 0611 0630 0648 0709 0725 0746 0817 0837 0859 0919 0939 0959 19 39 59 Gateshead Stadium 0514 0544 0614 0633 0651 0712 0729 0751 0822 0842 0902 0922 0942 1002 Then 22 42 02 Heworth Interchange arr 0522 0552 0623 0642 0700 0721 0738 0800 0831 0851 0911 0931 0951 1011 at 31 51 11 Heworth Interchange dep 0523 0553 0624 0644 0702 0723 0741 0803 0833 0853 0913 0933 0953 1013 these 33 53 13 Felling Square 0527 0557 0628 0648 0706 0727 0746 0808 0838 0858 0918 0938 0958 1018 mins. 38 58 18 until Windy Nook 0529 0559 0630 0650 0708 0729 0749 0811 0840 0900 0920 0940 1000 1020 past 40 00 20 Queen Elizabeth Hospital 0531 0601 0633 0653 0711 0732 0752 0814 0843 0903 0923 0943 1003 1023 the 43 03 23 Retail World Marquis Way 0541 0611 0643 0704 0724 0746 0806 0828 0855 0915 0935 0955 1015 1035 hour 55 15 35 Team Valley North End 0552 0616 0649 0710 0730 0752 0812 0834 0901 0921 0941 1001 1021 1041 01 21 41 Gateshead Interchange 0559 0623 0657 0718 0738 0805 0825 0845 0910 0930 0950 1010 1030 1050 10 30 50 Gateshead - Heworth - Queen Elizabeth Hospital - Team Valley - Gateshead Go North East 93 Effective from: 05/09/2021 Monday to Friday (continued) Gateshead Interchange 1415 1435 1455 1515 ...
    [Show full text]
  • 111077NCJRS.Pdf
    If you have issues viewing or accessing this file contact us at NCJRS.gov. ' "-1- ~ : • ,. - .. _.~ , . .• • • //1 077 111077 U.S. Department of Justice Nationat Institute of Justice ThIs document has been reproduced exactly as received from the person or organization originating it. Points of view or opinions stated in this document are Ihose of the authors and do not necessarily represent the offIcial position or policies of the National Institute of Justice. PermiSSIon to reproduce thIs copyrighted material has been granted by Northumbria Poljce Department to the National Crimmal Justice Reference Service (NCJHS). Further reproductIon outsIde of the NCJRS system reqUIres p,,,mls, sIan of the copYright owner. Force Headquatters Ponteland Newcastle upon Tyne April 1988 To The Right Honourable the Secretary of state for the Home Department and to the Chairman and Members of the Northumbria Police Authority. Sir. Mr Chairman. Ladies and Gentlemen. The following report on the policing of Northumbria has been prepared in compliance with Sections 12( I) and 30( 2) of the Police Act 1964. I have the honour to be. Sir, Ladies and Gentlemen, Your obedient servant. Sir Stanley E Bailey. CBE. QPM. DL. CBIM Chief Constable 2 Acknowledgements of Public Motor and Motorcycle Patrols 71 Assistance 88 Multi-agency Initiatives 54 Adm1n!stration 88 NALGO 89 Annual Inspection of the Force 89 Newcastle 19 AppencUces A· R (Statistics) 97 Northern 13 Casualty Bureau 61 North Tyneslde and Blyth 23 Central Ticket Office 73 Northumbria Crime Squad 47 The ChIef
    [Show full text]