Thailand a Smart Guide to Shipping

CONNECT Thailand A smart guide to shipping

This is your quick guide to help you connect with customers and businesses across Thailand. It’s here to help you understand the local culture, shipping requirements, regulations and key commercial opportunities to expand your business.

united problem solversTM Contents CONNECT Thailand Visit UPS.com

Thailand Overview 03 > Find out the most important facts about the markets to help you assess the potential for your business.

Economic Potential 04 > Learn about what sells where and the most popular exports and imports that may be relevant to your sector.

Business Culture 09 > Pointers on how to build successful relationships with local businesses and consumers.

Tips and Advice 10 > Useful information and directory to help you ship to and from Thailand.

Connecting with UPS 12 > A quick overview of UPS capabilities and experience and how we can help connect your business with customers across Thailand.

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Open your new trade Thailand is known as The 'Land of Smiles' and has an ancient culture. It is a major economy in South East Asia with a strong international outlook. Thailand enjoys a strategic location at the heart of South East Asia and serves as a gateway to Southeast Asia route to Thailand. and the Greater Mekong sub-region, where new emerging markets offer great potential for business. From Thailand, it is convenient to trade with China, India and the countries of the Association of Southeast Asian Nations (ASEAN), which has a cumulative population of more than 500 million.

National facts and figures

Thailand Capital Bangkok Population 69.04 million (2017) Land Area 513,120 sq. km Major Urban Centers Bangkok 9.27 million (2016) & Population

Language Thai (official) 90.7%, Burmese 1.3%, Others 8% English is a common business language.

Thailand’s economic fundamentals The "Thailand 4.0" policy - from abundant Thailand is booming business-wise Ease of doing business and trading low cost labor to an innovation value-based The economy is based on automotive production, Thailand has been ranked the world’s 27th most Thailand is ranked 3rd in ASEAN for "ease of doing exports of electronic products, tourism and agri- economy competitive nation by the International Institute business" by the World Bank. food production. Key elements, which mark the transition in the of Management Development. Thailand is ranked 26th globally for "ease of trading Thailand has Free Trade Agreements with Australia, country’s economy: Thailand is a country with a growth model that across borders". New Zealand, Japan, India, Peru and is included in - Become a high-income nation with emphasis on is trade oriented. The total value of exports and the ASEAN regional trade agreement. Thailand has research, science and technology imports exceeds 100% of its GDP. signed 36 active bilateral investment treaties. - Move towards an inclusive society - Focus on sustainable growth and development to protect the environment

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Unlocking your Thailand is the second largest economy in Southeast Asia after Indonesia. With an upper-middle income status, it serves as an economic anchor for its developing neighbor countries. Thailand’s economic fundamentals are sound, with low inflation and potential. unemployment rates, and reasonable public and external debt levels. Tourism and government spending, mostly on infrastructure and short-term stimulus measures, have helped boost its economy and maintained a low level of unemployment.

With a relatively well-developed infrastructure, Focus on innovation to fuel economic growth a free-enterprise economy and pro-investment The ‘Thailand 4.0’ initiative sets up extensive reforms in order to policies, Thailand is highly dependent on move from an economy reliant on heavy industry and export international trade, with exports accounting for market production, towards an economy that is value-based and about 50% of its GDP. The country also offers an technology-driven. These reforms include promotion of industries that focus on innovation and have the potential to become the new attractive and modern legal framework and its growth engines for the country. economy benefits from regional dynamism. Aside from improving the national broadband network, building digital parks and nurturing innovative start-ups, the government is developing the Eastern Economic Corridor (EEC), which spans the Economic expansion Currency Thai Baht three provinces of Chonburi, Rayong and Chachoengsao (soon to The Thai economy expanded by 3.2% in 2016. The country’s GDP (US$) 406.84 billion (2016) be joined by Prachin Buri). economy is projected to grow by 3-4% in 2017, supported by the GDP Per development of the export sector, which will further contribute to 5.899 (2016) The EEC has been designed to develop high-tech industry and to Capita (US$) the recovery of manufacturing production and private investment. become a hub for industrial, infrastructure and urban development Thai exports are expected to grow more than 7-8% in 2017, which CPI Inflation Rate 0.2% (2016) in ASEAN. The EEC is expected to draw in US$ 43 billion worth of may help drive GDP growth. investment in infrastructure and industrial projects. Total Exports (US$) 215.4 billion (2016) - up by 40.1% since 2009 The following growth targets have been set for Thai exports to: Machinery including: computers, electrical One of the target industries of EEC is Aviation, with focus on high- Exports - tech, extensive research and development, infrastructure and • the ASEAN market by 5% machinery, equipment, vehicles & parts, gems commodities & jewelry, precious metals, rubber, chemicals, logistics as well as promotion of tourism destinations. • CLMV (Cambodia, Laos, Myanmar, Vietnam) by 6.4% electronic circuits & semiconductors, crude oil Other industries targeted by the project are: • the U.S. by 3.2% Total Imports (US$) 195.7 billion (2016) - up by 46.3% since 2009 • Next Generation Automotive • the EU by 3% • Smart Electronics Electrical machinery, equipment, machinery • Asia by 3% • Eco-friendly Petrochemicals and Bio-Chemicals including computers, mineral fuels including oil, • Africa by 2.5% Imports - iron, steel, vehicles, gems & jewelry, precious • Automation and Robotics commodities The service industry is the largest sector with a GDP share of metals, electronic circuits, home appliances, • Medical Hub 55%, followed by 36% Industrial, with Agriculture representing plastics and products • Affluent Medical & Wllness Tourism 9% of GDP. Other major sectors include electronics, automotive 62.6% of Thai exports by value are delivered to • Medical & Wellness Tourism manufacturing, transport, storage, communication, tourism, other Asian countries, 13.4% to North America, finance and real estate. another 13% to Europe and 2.9% to Africa. 75.2% • Food for the Future Export and import of Thailand’s imports (by value) in 2016 were countries • Digital industries purchased from other Asian countries, followed by Europe (12.6%), North America (7%) and Africa (1%). 04

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Special Economic The Thai government initiated the creation of The Special Economic Zones (SEZ) to accelerate economic transformation. The zone areas have been selected to take advantage of Thailand’s geographical location at the heart of Southeast Asia, its existing Zone. supply chain and new transport and communications infrastructure.

Chiang Rai There will be 10 SEZs along the borders across the country with the aim of targeting Thailand key industries. Each zone has its target business activities which are decided and categorized by the area where the SEZ is located, e.g.: raw materials and economic and business conditions. Nong Khai Nakhon Phanom The SEZs not only have one-stop service centers with customs checkpoints, they also offer enhanced services for licensing and Tak permission applications and issuance procedures in each zone. Mukdahan Mixed incentives are well positioned for investors e.g. the corporate tax reductions, free of import duty for machines and raw materials for export production, exclusive rights to use foreign labor. Kanchanaburi THE 1ST PHASE OF SEZs THE 2ND PHASE OF SEZs TAK CHIANG RAI International Cross Docking, center of a labor-intensive industrial cluster, Tourist Destination, food manufacturing hub, agro-products and multimodal agriculture, non-metal products, textile, garment, transportation, food, medical transport, tourism, agriculture and food processing, furniture, and wood products. equipment manufacture, motor vehicles, electrical appliances and electronics, logistics business. NONG KHAI International Trading Center, tourism and multimodal transport production of SONGKHLA pineapples, tobacco, tomatoes, transportation network, international trading. Export Processing Industries and multimodal transport agricultural and fishery Sa Kaeo industry including related businesses, textile, clothing and leather industry, KANCHANABURI Industrial Estate, eco-tourism, agriculture and cross-border trade agro-industry, household furniture manufacture, rubber industry, logistics business, industrial food and beverages, chemical products, and automotive industry. estates or zones, activities that promote in all these points and support tourism. Trat NAKHON PHANOM MUKDAHAN Cross-Border Trading and Logistic Service Areas Production hub of quality agro- Songkhla Trading Center and multimodal transportation, agricultural and fishery industry products e.g. rice, sugar cane, and tapioca, tourism, logistic business. including related businesses, electronics (e.g. camera parts, aircraft seats and equipment), logistics business. An important channel for beverages, fruits, NARATHIWAT electronic parts to Vietnam and Southern China. Cross-Border Trade, food industry and multimodal transportation services, raw Narathiwat materials supporting the agro-processing industry i.e. rubber, palm oil, and a SA KAEO distinctive culture for development of Halal food. Agro-Processing Industries and multimodal transportation agricultural and fishery industry including related businesses, handicrafts, textile, clothing and leather industry, motor vehicles, machinery and parts industry, medicine manufacture, logistics business. TRAT Trade and Distribution Center, multimodal transport and regional tourist hub agricultural and fishery industry including related businesses, logistics business, industrial estates or zones, activities that promote and support tourism. 05

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Invest in Thailand. Thailand maintains pro-investment policies to encourage foreign direct investment (FDI) which is allowed in all sectors except for projects relating to national security, agriculture and fisheries and mass media. There are restrictions on foreign ownership in telecommunications, banking, and insurance.

Economically, this country of 69 million people is Foreign investment characterized by steady growth. Abundant natural According to the BOI, approved foreign investment (FDI) stood at 27% resources and a skilled and cost-effective work force to US$ 10.4 billion in 2016. Japan was the largest FDI source, followed help attract foreign investment and enables them to by Singapore, Hong Kong, the U.S. and China. The bulk of FDI was invested in the manufacturing of electrical appliances and electronics prosper and help develop industry in Thailand. as well as metal products, machines and transport goods. The financial system has undergone restructuring and the regulatory framework has also been strengthened. The stock exchange is active Invest in Automotive and open to foreign investors. Thailand is the biggest automotive hub in Southeast Asia and one of the largest in the world. The industry accounts for nearly 12% of Thailand’s GDP (employs more than 500,000 people including the Investment incentives Original Equipment Manufacturer and Tier 1, 2, 3 suppliers). The Thailand Board of Investment (BOI) approved the Seven Year Why invest in Thailand: Thai-made parts and components are recognized for their high quality Investment Promotion Strategy (2015-2021) to develop its digital and they account for almost 85% of the total assembled parts in the economy. The strategy gives priority to high tech, creative industries and • A skilled work force country. More than 50 of the top 100 global OEM part suppliers have service industries to leverage on local resources to promote the digital • A strategic location at the heart of Asia, manufacturing base in Thailand, where Japanese OEMs hold 85% of economy. To promote inward FDI, BOI offers a range of tax incentives, where the emerging markets have great the market share. including: economic potential • Eight-year CIT (Corporate Income Tax) exemption Anticipating a rise in demand, most of the Japanese car companies are • A government promoting investment and moving towards fuel-efficient models. To continue to be the leading • 50% tax reduction for five years after tax holidays free trade automotive hub in Southeast Asia and to meet the export needs • Double deduction from the costs of transport, electricity and water for next 15 to 20 years, the Thai government incentivises eco-car • A number of government agencies to help supply production through tax concessions to manufacturers; import duty • 25% deduction on the cost of installation or construction of facilities investors exemption for battery-electric vehicles and battery electric vehicle • Exemption of import duty on raw or essential materials imported for • An investment regime in total harmony (BEV) production. use in production for export with WTO regulations

The areas of investment include: agriculture and agricultural products, mining, ceramics and basic metals, light industry, metal products, machinery and transport equipment, electronic industry and electrical equipment, chemical, paper and plastics, services and public utilities.

The Office of Industrial Economics (OIE) is also promoting measures to develop the robotics and automation industries.

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The lucrative With amazing potential for growth, advancement of technology and improved logistical infrastructure, Thailand can expect to experience a very exciting time for its eCommerce industry. The government is working to upgrade the digital infrastructure on eCommerce market. a national scale to make mobile broadband internet accessible at all levels of society, with strong focus on rural areas. It is planned to connect 30,000 villages (accounting for 40% of villages in Thailand).

eCommerce in Thailand grew by 15-20% in 2016. It is expected that eCommerce Leading online purchases in Thailand: penetration in the country will reach 24.5% by 2021. 1. Electronics & media (including: books, DVDs, games), consumer electronics (TVs, stereo systems) and communication devices (computers, smartphones, tablets). eCommerce market trends in Thailand: - in 2017: US$ 1.25 billion or 42.5% of the total eCommerce revenue • Growing preference for purchasing electronic goods online - in 2021: Estimated at US$ 1.77 billion or 33.4% of the total eCommerce revenue • Top 3 segments active in eCommerce include: Hotels and Accommodation, Retail and - 2021 vs 2017: +40% revenue Wholesale and Manufacturing 2. Fashion remains the second biggest vertical by eCommerce revenues • Smartphones are becoming the gateway to Internet connectivity - in 2017: US$ 525 million or 17.8% of total eCommerce revenue • Thailand is the regional leader in share of online shoppers purchasing via mobile - in 2021: Estimated at US$ 1.31 billion or 24.7% of total eCommerce revenue • mCommerce sales are projected to approach a 50% share of total online spending (yStats. - 2021 vs 2017: +149% revenue com’s report) and mobile payment transaction value is expected to display an average of 72.3% yearly growth in the next five years • Social media is the most important platform for online sellers in Thailand

12%

Market’s largest segment: Consumer electronics with a Fashion eCommerce sales are projected to 12% of consumers in Thailand buy clothing & market volume of US$ 834 million in 2017. increase by 250% within the next five years footwear from specialized fashion online retailers. from 2017. 07

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Potential of the local On-going urbanization and the rise of the middle-income class encourage high growth potential, even though Thailand is already a mature consumer market. Compared with most other countries in the region, Thailand’s urbanization market is consumer market. relatively mature, but the potential for it to grow remains high, thanks to ongoing urbanization and the rise of the middle- income class.

The median age of the Thai consumer is 37 and the population is more urbanized. Popular shopping destination for tourists This means the Thai consumer population is less traditional and it is more open to The tourism market in Thailand is as important as the local consumer market. The average adopting global trends. international tourist spent around 9.47 days in Thailand in 2015, and US$ 151 a day, mainly on designer goods, silk products, fashion jewelry, housewares, handicrafts, art and home décor. The top 10% of the population, in terms of revenue and the middle class, are earning more money and are willing to spend more on foreign products. Consumer expenditure in Thailand With renowned medical services, the country attracts millions of international patients every is expected to grow in education, communications (e.g. premium smartphones), health goods year who are willing to pay for fine hospitals and physicians, long-term care facilities, health and medical services (e.g. nutritional supplements and health equipment) and food and non- spas, diagnostics, drugs and medical equipment. alcoholic beverages.

Thai consumers look for good brands and quality service As income improves, Thai consumers increasingly crave for quality, convenience and high levels of service. According to Euromonitor International, the sectors that best match the needs and lifestyles of this middle-income class are likely to offer the greatest potential.

Price, quality and availability of service are the key selling factors. Customer support, training and availability of spare parts are important purchasing criteria. Periodic technical updates and information from suppliers are also appreciated.

Thai consumers have an aversion to low quality products and are attracted to branded goods. They also tend to be image-conscious. Less than half of Thai consumers report buying based on brand name recognition.

According to eMarketer, 65% of all locals use Facebook to search for brand information. Mobile internet users in Thai provinces expand and social media users follow suit accordingly. Thai urbanites already spend more time on social networking than the global average, with Facebook being the most popular platform. In fact, Bangkok remained the world's biggest city for Facebook users in 2017, with 27 million users, according to Bangkok Post.

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Understanding local The business culture in Thailand is formal. However, Thais accept that foreigners do not have extensive knowledge about Thai culture and are unable to follow all unwritten rules for appropriate behaviour. Due to the heavy traffic in Bangkok, many Thai business culture is the business people conduct meetings from their cars via cell phones or laptops. Relationship building is an essential factor of success foundation of your success. in doing business in Thailand.

Meetings Business Culture Customer Service Holidays • Appointments are necessary and should be • Business dress code is conservative (for men: • Customers in Thailand are less positive Thai National holidays are likely to impact made one month in advance. dark coloured business suits, for women: about customer service they receive than business operations. Most of the traditional • Send the list of attendees before the meeting. busi-ness suits or dresses). the average customer in Asia; however, they Thai holidays are based on Buddhist culture and are among the most positive in believing the beliefs and are usually in the month of April and • Arrive at meetings on time as it signifies • ‘Face’ is important to Thais and it is important that you do nothing to affect situation is improving. May. Business people go on vacation during respect. someone’s ‘face’. • Thai firms have a very good understanding these months: • Send an agenda, material and all needed data • Thais are gentle people and are likely to be of whether their consumers are willing to • New Year’s Day (1st January) to substantiate your position (both English offended and upset by aggressive speech or pay more for good service and this is driving • Chinese New Year (28th January (Optional)) and Thai) prior to the meeting. improvements in service provision. mannerisms. th • Remain standing until told where to sit. • Makha Bucha Day (11 February) • Touching heads and pointing to anything • Thai consumers value courteous service The hierarchical culture has strict rules about • Chakri Day (6th April) with your feet or one finger are gestures that staff. rank and position in the group. are considered rude. • The Thais always put on a smile. They are • Songkran Festival (Thai New Year) th th • Business cards are given out after the initial • Sometimes, the agreement may change also calm and patient. (13 -15 April) handshake and greeting. Give your card to the between the negotiation and the final • Labor Day (1st May (does not apply most senior person first. • The Thais are “kraeng-jai” culture oriented. signing of the agreement period. They are considerate and thoughtful to to employees in government sectors)) • One side of the business card is preferred to • Passing items over someone's head is also others and their feelings. • Visakha Busha Day (10th May) be in Thai. Using your right hand, deliver it so deemed as offensive. th the Thai side faces the recipient. • Whenever faced a problem, Thai people will • Royal Ploughing Ceremony Day (11 May • Show respect to the Royal Family. calmly brush them aside, saying “mai pen rai” (apply to employees in government sector)) • Examine the cards you are given to show Any negative comments about the country ("no problem") and move on with their lives. • Asahna Busha Day (8th July) respect. and King should be avoided. • Buddhist Lent (11th July) • Individuals embarking on a negotiation with • Eye contact is important during a Thai counterparts should bear in mind the conversation, but avoid staring as it is • The King’s Birthday (28th July) importance of personal relationships when considered rude. • Mother’s Day (12th August) conducting business. • Thai people would often not admit that • H.M Queen’s Birthday (12th August) • To avoid confrontation, your Thai counterpart they do not understand what has been • King’s Bhumibol’s Memorial Day (13th August) might seem to agree with something that they said. The use of an interpreter to ensure that do not actually agree with. an effective communication takes place is • Chulalongkorn Memorial Day (23rd October) • Be patient as negotiations may be extremely therefore important. • Father’s Day (5th December) protracted affairs. • Hierarchy and seniority are important • H.M Late Kings Birthday (5th December) and senior officials and business people • Although a gift is not expected, Thai people th will most likely be expected to meet • Constitution Day (10 December) will still accept them regardless of the value. representatives of similar positions. • New Year’s Eve (31st December) • A smile does not always imply agreement Correspondence has to be addressed to the as Thai people are generally friendly and will most senior person. always put on a smile at all times. • Any image of Buddha should be treated with the upmost respect (e.g. do not or touch any image or statue of Buddha). 09

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Useful things to remember If you are thinking of shipping to or from Thailand, help is at hand. Wherever you are, visit UPS.com to get detailed help on everything you need to know about sending export and import shipments. You’ll find guidance on determining shipping costs; when shipping to and how to prepare for an export shipment; how to book and track shipments and how to process payments and deal with returns. from Thailand. Below are some important rules, tools and support resources to get you started.

Ship to Thailand Ship from Thailand Online Tools

Documentation Documentation A range of tools is available from UPS that can help you with your shipping needs. Visit www.ups.com for these tools. All import/export procedures require a Customs entry form The exporter should prepare: invoice, export license (if required), other (with: commercial invoice, packing list, bill of lading or airway bill, and letter relevant documents (e.g. Food and Drug Administration approval, Accurate cost and delivery time of credit). Consolidated customs entry (for Category 1-3), Formal Entry destination information, etc.) Calculate Time and Cost: Find delivery dates, time and shipping (for Category 4), Shippers’ invoice and Airway Bill in Thai and/or English are costs for UPS services. required. Unique Customs Information Days of Operation: Find UPS-observed holidays in Thailand. Goods Declaration is required (depending on the nature of the imports, All goods exported from Thailand require reporting to Customs and are subject to customs controls. Due to the automated nature of the importers may need to obtain a permit). Better knowledge of customs requirement eCustoms system, the export procedures are very similar to importing Licenses are required for e.g.: raw materials, petroleum, industrial, textiles, goods. Import/Export Country Regulations: Click here for country-specific pharmaceuticals, medical devices, antique/Buddha and agricultural items facts and requirements that may impact your international (food). Imports of some items not requiring licenses must comply with If companies are both importing and exporting goods from Thailand, only shipment. applicable regulations of concerned agencies (in some cases, extra fees and one registration on the eCustoms system is needed. certificate of origin is needed). As with imports, checks need to be made for goods requiring an export Effective and efficient shipping process permit and potential red line shipments. UPS Import Control®. Take control of your inbound international Unique Customs Information shipments and minimize delays and errors. Currently, around 50 goods categories require an export permit. These All data between an importer and the Customs is transmitted include goods such as sugar and rice or trees and seeds. The Customs UPS Paperless Invoice: Electronic commercial invoices speed data to electronically via e-Import system. Department website provides a detailed overview of restricted goods. In customs. There is no requirement of a certificate of origin for information addition to the Custom Department website, exporters should also check technology imports. information from other related Departments. UPS TradeAbility®: A suite of Web-based tools to help manage and track international trade. Use of freight forwarders to deal with import/export customs clearing is The exporter should submit an Export Declaration, along with an invoice recommended. and cargo data to the eCustoms system. Exporters may authorize freight Flex™ Global View : Supply-chain visibility for enterprises with a global service providers (e.g. UPS) to submit export entry and handle Customs reach. Restrictions clearance. Prohibited commodities include: goods that show or have National flag Quantum View™ Manage: Get up-to-date information about significance, narcotics, bond or bond interest receipts and imitation goods Restrictions shipments you send, or those you’re expecting, from one Web-based or trademark. Prohibited for export: narcotics, pornography, counterfeit items, goods tool that is easily customizable. with Thai flag, fake Royal or other Official seals. UPS Marketable Label: Allow businesses to utilize custom label as Tariffs Restricted: foreign currency – up to the amount declared upon arrival. direct mail platform to enhance customer experience and generate Samples or advertising materials are subjected to import duty (except additional revenue. Document Category 1). Description of goods is required for import tariff verification. The highest tariff rates apply to imports competing with locally produced goods e.g. automotive parts or textiles.

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Useful links and reference information.

Useful Links Sources & References

Board of Investment (BOI) in Thailand Asian Development Bank (ADB) Central Intelligence Agency Thailand Customs Labor Research Database - Ministry of Hong Kong Trade Development Council Labor Santander Economic Crime Division Santander Campaign Asia-Pacific National Innovation Agency FocusEconomics yStats.com National Science and Technology Development Agency (NSTDA) Thailand Board of Investment Priceza Hong Kong Trade Development Council Board of Trade / Thai Chamber of Commerce eCommerceIQ Bangkok Post Department of Foreign Trade Asean Briefing Wikipedia Thailand Business News Integrated Tariff Database Thomson Reuters VisaHQ Department of International Trade Promotion United Nations Conference on Trade and Development - Division on Export.gov Investment and Santander Enterprise Thai Customs Department Nordea Bank Economist Intelligence Unit The World Bank Group Commisceo Global Consultancy World’s Top Exports Ministry of Foreign Affairs of Denmark Knoema Public Holidays Global DA NANG Today Time and Date AS The World Bank Group ETDA IndexMundi countrymeters

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Partnering for Whatever your needs are across Thailand and the globe, import or export, business or consumer – UPS has the expertise in global logistics to help you succeed. With access to our comprehensive service portfolio you can capitalize on international market maximum potential. potential. The UPS network will connect you with your customers in Thailand, Asia region and beyond, giving you the reassurance of our experience and the latest technology on your side to help you succeed.

Authorized Economic Operator Status UPS Thailand has been awarded Authorized Economic Operator (AEO) certification by the Customs Department of Thailand. The authorization reinforces that UPS customers enjoy preferential levels of efficiency through customs procedures. This means high quality service guarantee to all UPS customers who connect with businesses in Thailand. Early delivery in Thailand UPS offers early morning delivery service to Thailand. This ensures your packages gets to your customers in Thailand as early as 11 am, keeping them satisfied and driving repeated business. Up-to-Date Information UPS' Thailand delivery fleet has begun utilizing telematics technology. The proprietary system works in conjunction with the Delivery Information Acquisition Device (or DIAD – a handheld device used by UPS drivers during deliveries) to gather data for analysis to improve safety, service and performance throughout UPS’s service network. Along with improvements to network utilization and schedule planning, the DIAD V maximizes service efficiency to ensure that UPS is well equipped to keep tabs on the pickup and delivery of packages, no matter the volume. This ensures that you are kept up to date with the latest status of your packages to and from Thailand.

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Delivery commitment from Thailand

To Canada 3 days

To U.S.A. 2 days

To Russia 2 days

To the UK 2 days

To Belgium 2 days To Germany 2 days To France 2 days To South Korea 1 day To Italy 2 days To Spain 2 days To China 2 days To Japan 1 day To the Rest of Europe 2 days To Hong Kong 1 day To Africa Region 2 days To Taiwan 1 day To Vietnam 1 day To Middle East Region 3 days

To the Rest of Asia Pacific2 days To the Philippines 1 day

Region To Malaysia 1 day To Singapore 1 day Asia Pacific To Indonesia 2 days Europe To Latin America Region 3 days

North America To Australia 2 days Middle East

Africa

Latin America

*Based on the earliest delivery times by UPS Worldwide Express service and may vary by origin and destination postal codes. Time-in-transit can be subject to change without prior notice. Please visit ups.com for guarantee details, service availability and commitments before shipping. Certain commodities and high-value shipments may require additional transit time for customs clearance. The above information is updated as of July 2017. 13

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Delivery commitment to Thailand

From Canada 3 days

From U.S.A. 3 days

From Russia 2 days

From the UK 2 days

From Belgium 2 days From Germany 2 day From France 2 days From South Korea 1 day From Italy 2 days From Spain 2 days From China 1 day From Japan 1 day From the Rest of Europe 2 days From Hong Kong 1 day From Africa Region 2 days To Taiwan 1 day From Vietnam 2 days From Middle East Region 3 days

From the Rest of Asia Pacific2 days From the Philippines 1 day

Region From Malaysia 1 day From Singapore 1 day Asia Pacific From Indonesia 2 days Europe From Latin America Region 3 days

North America From Australia 2 days Middle East

Africa

Latin America

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