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Bgl Bnp Paribas “COMMIT TO MORE SUSTAINABLE, BETTER SHARED GROWTH” GEOFFROY BAZIN, CEO BGL BNP PARIBAS 2018 SUSTAINABILITY REPORT 2018 SUSTAINABILITY REPORT The gardens of the BGL BNP Paribas head office 2018 SUSTAINABILITY REPORT CONTENT 01 MESSAGE FROM GEOFFROY BAZIN 6 02 BGL BNP PARIBAS IN A NUTSHELL 8 03 OUR CSR APPROACH 18 04 THE 4 PILLARS OF OUR CSR APPROACH 24 Our economic responsibility 26 Our civic responsibility 30 Our social responsibility 34 Our environmental responsibility 38 05 NON-FINANCIAL RATINGS 42 GLOSSARY 44 USEFUL LINKS 45 01 MESSAGE FROM GEOFFROY BAZIN Country Manager, BNP Paribas Group in Luxembourg, Chairman of the BGL BNP Paribas Executive Committee 01 Message from Geoffroy Bazin Geoffroy Message from We commit to continually improving the integration of social and environmental responsibility into the bank’s operational processes and major projects, while inventing new solutions and partnerships combining support for our clients and benefits to the world around us. We are readying ourselves for causes for which we have powerful leverage, by converging commercial offer, partnerships, employer actions, procurement policies, inclusive projects, sponsorship, volunteering and intrapreneurship. Beyond our responsibilities towards our clients, employees, society and the environment, we have identifiedfour priorities on which to focus our efforts: Climate , by acting in conjunction with our clients and partners as an accelerator for energy transition, and focusing on renewable energy, energy efficiency, sustainable mobility and the circular economy. Geoffroy Bazin Youth, by facilitating their inclusion in society, supporting the projects they value most and For nearly 100 years, BGL BNP Paribas has been strengthening intergenerational dialogue. one of the largest financial institutions in the Entrepreneurs , by encouraging creativity and deve- Grand Duchy. Serving the needs of the economy and lopment in people from varied backgrounds, and our multiple local and international clients, our purpose supporting social and entrepreneurial innovation. is to help women and men, as well as businesses, associations and institutions, develop their projects Our local ecosystems, by positively impacting and solve practical problems. Luxembourg’s economic and social dynamics. Our society is changing, preparing for a future of opportunities but also concerns, notably linked to growing inequalities and the risks of climate change. No country, no business, no citizen can stand to gain from a world exposed to social and environmental risks. At BGL BNP Paribas, we are convinced that collective progress will stem from more sustainable, better shared growth. It is on this basis that we constantly strengthen our commitment, notably as part of the UN’s 17 Sustainable Development Goals. Being the bank for a changing Our company is transforming to become more digital world means further assisting our and more client focused. At the same time, we must give a deeper meaning to our role in society as a whole. Our clients, while contributing to more clients, employees, investors, partners, citizens, etc., sustainable, better shared growth. all our stakeholders share our commitment to a joint mission: contributing to changing the world for a better Being the bank for a changing future. world means being a bank which To keep up with these commitments, in January 2018 the contributes to changing the world BNP Paribas Group published a Commitment Manifesto which outlines our sustainable development strategy. for a better future. 7 02 BGL BNP PARIBAS IN A NUTSHELL 02 BGL BNP Paribas in a nutshell BGL BNP Paribas 2018 PROFILE OWNERSHIP Luxembourg State 99.94% 15.96% 34% 50.01% 0.06% Other shareholders 0.03% Other shareholders VALUE SHARING We promote a balanced approach to value sharing by distributing the benefits of our growth among all our stakeholders, while investing to guarantee the Group’s sustainability. SHAREHOLDERS SUPPLIERS EUR 144.92 million in dividends paid EUR 149.49 million including including EUR 49.27 million EUR 131.8 million to the Luxembourg State in Luxembourg € INVESTING SHARING NET BANKING TO GUARANTEE OVERHEAD THE BENEFITS INCOME € SUSTAINABLE EXPENSES OF GROWTH EUR 1,447 million CLIENTS GROWTH EUR 763.9 million € LOANS GRANTED EMPLOYEES EUR 1.47 billion 2,474 staff mortgages, personal loans EUR 226.2 million and investment loans total payroll 9 02 BGL BNP Paribas in a nutshell BGL BNP Paribas A GLOBAL GROUP Europe 202,623 Germany Ireland United Employees Austria Italy Kingdom Belgium Luxembourg Russia Bulgaria Norway Serbia in Denmark Netherlands Slovakia 72 Spain Poland Sweden countries France Portugal Switzerland Finland Czech Republic Turkey Hungary Romania Ukraine North and South America Middle East Argentina Saudi Arabia Brazil Africa Bahrain Canada South Africa United Arab Emirates Chile Algeria Israel Colombia Burkina Faso Kuwait USA Asia Pacific Ivory Coast Qatar Guadeloupe - France Australia Reunion - France French Guiana China Guinea Martinique – France South Korea Mali Mexico Hong Kong Morocco Peru India Senegal Indonesia Tunisia Japan Malaysia New Caledonia - France BNP PARIBAS, A EUROPEAN GROUP New Zealand WITH GLOBAL REACH Philippines Singapore Taiwan 154,974 18,371 18,736 Thailand Employees Employees Employees Vietnam in Europe in the Americas in Asia Pacific 10,027 515 Employees Employees in Africa in the Middle East BNP Paribas figures, December 2018 10 02 BGL BNP Paribas in a nutshell BGL BNP Paribas IN LUXEMBOURG 1919 2,474 1 OF THE 4 establishment employees DOMESTIC of the Banque Générale du MARKETS Luxembourg of the BNP Paribas Group (along with France, Belgium, and Italy) 11 02 BGL BNP Paribas in a nutshell BGL BNP Paribas VISION, STRATEGY, VALUES OUR VISION, OUR MISSION We want to be the benchmark bank with global reach, With our integrated model, our highly committed our clients’ preferred partner in the long term and a teams provide our clients with high-quality service and player contributing to responsible and sustainable solutions. We offer a motivating and inspiring working growth. environment for our colleagues. We have a positive impact on our stakeholders (clients, We want to be among the industry’s most trustworthy employees, shareholders) and society as a whole. We players by further integrating our values and ethics into help build a better future. our everyday conduct. 12 02 BGL BNP Paribas in a nutshell BGL BNP Paribas OUR VALUES Compliance with these values is essential to pursue BGL BNP Paribas’ change and growth strategy. AGILITY CLIENT SATISFACTION AGILITY OUR CLIENT SATISFACTION LEVERAGE COMPLIANCE CULTURE OPENNESS COMPLIANCE CULTURE OPENNESS STABILITY EXPERTISE STABILITY EXPERTISE OUR STRENGTHS RESPONSIBILITY GOOD PLACE TO WORK RESPONSIBILITY GOOD PLACE TO WORK 13 02 BGL BNP Paribas in a nutshell BGL BNP Paribas GOVERNANCE STRUCTURE ORGANISATION AND GOVERNANCE “Good governance” is a prerequisite to ensure the success of a social responsibility (CSR) approach. It promotes a long-term strategy and ensures the approach is adopted across the organisation. A POLICY SUPPORTED IN THE HIGHEST LEVEL Initiated and supported by the Group’s Management, the CSR policy is of strategic importance to BNP Paribas. It is reflected in the desire, in the highest echelons of the company, to combine performance with responsibility, ethics and transparency. 14 02 BGL BNP Paribas in a nutshell BGL BNP Paribas KEY DATES 2001 2010 2012 2017 BNP Paribas In Luxembourg, BNP Paribas’ CSR BNP Paribas creates a creates a creation of a department reports Corporate commitment department CSR department to the Group’s Senior department, directly in charge of reporting to the Management. represented on the Group’s sustainable CEO and backed by Executive Committee. Its development. a team of experts purpose is to define and who deploy the implement the company’s strategy across all commitment in areas the business lines essential to the future and functions of of our company. BGL BNP Paribas. Our team is tasked with managing projects in keeping with BGL BNP Paribas’ CSR strategy, and coordinating the various initiatives undertaken within the bank. However, for its impact to be felt, CSR must be cross- departmental and integrated across the entire organisation. Emmanuelle Humann, Head of CSR BGL BNP Paribas. Emmanuelle Humann, Pierre Herquin, Catherine Wurth A RESPONSIBLE BANK: 4 PILLARS OUR OUR ECONOMIC SOCIAL RESPONSIBILITY RESPONSIBILITY Finance the economy Develop committed and loyal in an ethical manner management of human resources OUR CIVIC OUR ENVIRONMENTAL RESPONSIBILITY RESPONSIBILITY Play a leading role Act against climate in society change 15 02 BGL BNP Paribas in a nutshell BGL BNP Paribas MOBILISING OUR STRENGTHS TO RESPOND TO MAJOR SOCIETAL ISSUES 16 02 BGL BNP Paribas in a nutshell BGL BNP Paribas 17 03 OUR CSR APPROACH DIALOGUE WITH OUR 03 STAKEHOLDERS Our CSR approach BGL BNP Paribas feels it is vital to understand the challenges its contacts have to deal with in order to integrate them into its decision-making processes. Our stakeholders are numerous and diverse. First of all our contractual stakeholders, who are easily identified: employees, clients, suppliers, shareholders. There are also other strategic stakeholders, such as regulators, the media, civil society NGOs, investors, etc. Here are a few examples of good practices to facilitate dialogue. OUR CLIENTS CLIENT SATISFACTION Client satisfaction has always formed part of BGL BNP Paribas’ DNA and values. We must meet our clients’ new expectations
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