18 #ESPC Sponsored by
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Download the free official Whova app now, just search for European SharePoint, Office 365 & Azure Conference MEET THE VELKOMMEN! ESPC TEAM
Welcome to Copenhagen, Denmark - home to the world’s happiest nation! This year we return to Northern Europe’s cosiest capital to host the 2018 European SharePoint, Office 365 & Azure Conference. From the winding streets of the beautiful old town and grand royal palaces to the city’s cutting-edge buildings and attractions, Copenhagen is the perfect blend of old world and new. Tracy O’Connell Aoife Ní Ghoill The ESPC18 team are honoured and delighted to welcome all attendees, speakers and sponsors. This special week brings together the community, from Europe and beyond, including some of the world’s greatest SharePoint, Office 365 & Azure experts, as we look to learn, connect and be inspired by the possibilities. Our mission – to empower you and the community to professional success. Pamela Miskell Kevin Monahan With 9 expert full-day tutorials, 6 visionary Keynotes and 120+ thought-provoking sessions, you’re sure to find that ESPC18 has something for everyone. This year we have expanded the conference programme to include even more sessions, including ‘Azure at ESPC18’. The programme team have worked hard all year crafting our largest and best programme yet to provide you with the building blocks to transform the way we all work and to create a Sarah McNamara Shane Lyons truly modern workplace.
We would like to say a special thank you to all those involved in making this event possible; to the 67 awesome ESPC18 sponsors including Webcon, Beezy, FireStart, harmon.ie, LiveTiles, Metalogix (Quest) and WorkPoint. To the 100+ speakers who have dedicated their time and expertise, including our Keynote speakers Jeff Teper, Dan Holme, Vesa Juvonen, Dona Sarkar, Jennifer Stirrup, Paula Januszkiewicz Maureen Boyle Joan Daly and Arpan Shah - thank you. We are truly privileged to be part of such a great community.
As well as an impressive conference line-up, we also have a jam-packed week of exciting side-line events too, including all- day labs, the ESPC18 Party - a Night at the Circus and various community area activities.
We hope you have a great week and leave Copenhagen feeling Paul Woolley Ella Murphy inspired by new ideas, opportunities and connections.
Have a great conference!
The European SharePoint, Office 365 & Azure Conference Team
John Carroll Tara O’Neill
1 THE PROGRAMME TEAM 2018 WELCOME FROM THE PROGRAMME TEAM PROGRAMME CHAIR We would like to personally welcome each of you to the European SharePoint, JUSSI ROINE Office 365 and Azure Conference 2018 in Copenhagen. It’s an exciting time for MVP • Microsoft Regional Director • Sulava Oy the programme team as the business we are in and the surrounding technology is changing faster than ever before. The move to the cloud has changed much Jussi Roine, Chief Research Officer at Sulava is a more than the technology side and requires us to re-think our solutions to Microsoft MVP, Microsoft Certified Master, Microsoft provide the agility and information needs of today’s (and tomorrow’s) world. Regional Director, MCT Regional Lead and author with Microsoft’s cloud services have significantly matured over the last couple over 25 years’ experience on the Microsoft platform. of years and the power of AI and importance of security in our solution has He started with a VIC-20 in 1981, so it’s been a long become more important than ever before. Office 365 and SharePoint are fully but rewarding road so far! Jussi has outstanding skills integrated in the Azure platform which is one of the main reasons ESPC has a and understanding of the Microsoft platform, including dedicated Azure track delivered by some of the best Azure MVPs. Microsoft Azure and Office 365, as well as traditional on- IT organisations need to adapt to cloud patterns to provide the agility that the premises deployments and architectures. He has been business expects from IT and prevent solution lock-in. But how do you keep up very focused on SharePoint and Office 365 for the past with all these changes that impact the way we govern our environment, develop 10+ years. In recent years he shifted his focus slightly our solutions, train and adopt our users in a way that provides our business the to hybrid architectures and cloud-based approaches. right level of speed, but on the other hand respects the level of governance He is able to communicate and create value on the CxO required at enterprises? level on all things Microsoft and is one of the selected At ESPC18, we hope you will find many of these answers and would like to few in the world to have attained the highest technical give you an idea of what you can expect over the next few days. The Office 365 certification from Microsoft, the Microsoft Certified track will be covering the latest innovations in the platform including the new Master: SharePoint, as well as the Microsoft MVP award. rich intranet capabilities, the introduction of Microsoft Information Protection When he is not at a customer site or in a classroom, he and lessons learned from GDPR compliancy implementations. On the is rock climbing, running or hunting great Italian wines. development side, we have a strong focus on SharePoint Framework, Microsoft Teams and best practices from the SharePoint Patterns and Practices team. In the Azure track we will feature over 40 sessions covering Machine Learning, Microservices, Cosmos DB, Azure Search, Cognitive Services, Power BI and Azure B2B. In the agenda, you will find six keynotes covering the key areas of this year’s programme. We will kick off the conference with the Father of SharePoint, Jeff Teper [Corporate Vice President for Office, SharePoint and OneDrive] PROGRAMME CHAIR who together with Dan Holme [Director of Product Marketing for SharePoint, Yammer & Stream], will present the latest vision and roadmap for Microsoft DONALD HESSING 365. Directly after, Vesa Juvonen [Senior Programme Manager, OneDrive – MCM • Capgemini • Netherlands SharePoint engineering] will cover the latest news and announcements around Donald Hessing is Lead Microsoft Architect for the different extensibility options in the Office 365 platform. Capgemini Netherlands. With a strong developer The latest innovations in Azure and practical guidance on how to accelerate background in ASP.NET and SQL Server he changed his your cloud journey will be discussed in Tuesday’s closing keynote by Arpan career in 2007 from .NET / SOA to SharePoint. Back in Shah [General Manager for Azure Product Marketing]. On Wednesday, Paula 2009 he became one of the first Certified Masters for Januszkiewicz will give her view on the future of cybersecurity. The closing SharePoint (MCM) in the world and is now, in his daily keynote on Wednesday will see Jennifer Stirrup discuss how companies can job, a developer, IT-Pro and architect in the SharePoint, evolve, adapt and succeed using Artificial Intelligence to stay at the forefront of the Office 365 and Azure domain. He is passionate about competition. On Thursday, Dona Sarkar will show you how to run your OWN SharePoint, but likes to solve real world problems, “Insider Program” within your organisation and use data backed decisions to be instead of always using the “hammer”. He likes to confident you’re ready for the next version of Windows (and other products). share his knowledge and findings with the community Before we close, we would like to thank each of you for attending this and has been frequently asked to speak or instruct year’s conference, and the speakers for their hard work and for bringing their at conferences including SharePoint Connections, knowledge and experience. European SharePoint Conference, Microsoft SharePoint Conference, SharePoint Saturday, Microsoft TechDays ESPC18 PROGRAMME TEAM and Community events. Bill Baer, Donald Hessing, Jussi Roine, Mike Ammerlaan, Agnes Molnar & Chris O’Brien
2 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
PROGRAMME CHAIR PROGRAMME TEAM BILL BAER AGNES MOLNAR Microsoft • USA MVP • Search Explained • Hungary
Bill Baer is a Senior Technical Product Manager and Microsoft Agnes Molnar is an internationally-recognised expert in the Certified Master for SharePoint in the SharePoint product fields of enterprise search, information architecture, and group in Redmond, Washington, responsible for SharePoint Microsoft technologies. The author of many acclaimed books, on-premises, hybrid, and migration. Having previously Agnes regularly speaks at technical conferences throughout worked at Hewlett-Packard, Bill has a proven background Europe, Asia and North America, and has been recognised as in infrastructure engineering and enterprise deployments both a Microsoft Most Valuable Professional since 2008 and of SharePoint Products and Technologies. While at Hewlett- one of the Top 25 Influencers for Microsoft SharePoint and Packard he was awarded the MVP award for his contributions Office 365 technologies since 2012. in the Technology Solutions Group, now known as HP Enterprise Business, which encompasses server and storage Her passion has guided her career, during which she has hardware, technology consulting, and software sales. Bill has consulted for many of the world’s largest companies, deep industry experience having worked for Apple Computer government agencies, and NGOs in over 30 countries. In Corporation, First Data Corporation, Digital Equipment addition to leading the design and deployment of cutting-edge Corporation, Compaq Computer Corporation, Hewlett- search applications for these clients, Agnes also developed Packard, and Microsoft Corporation. comprehensive training programs focused on knowledge management best practices, user adoption and success measurement. Agnes founded Search Explained, where since 2013 she has been offering technical expertise and people- friendly training.
When not working with clients or managing the global Search Explained team, Agnes is the proud mother of three precocious children and enjoys speaking to organisations around the world about the vital role of women in technology.
PROGRAMME CHAIR MIKE AMMERLAAN Microsoft • USA Mike Ammerlaan is a Director on the Office Ecosystem PROGRAMME TEAM marketing team, focusing on SharePoint development, and loves helping developers build fantastic things on top of CHRIS O’BRIEN SharePoint! Mike has worked at Microsoft for 17 years, MVP • Independent • UK working on products like SharePoint, Excel, Yammer, Bing Maps and Combat Flight Simulator. He worked on the Chris O’Brien is an independent consultant but has a long-standing SharePoint 2007, 2010, and 2013 developer platforms, relationship with Content and Code (UK), where he currently including capabilities like .net APIs, Features, Web Parts, and acts as Head of Development. In this role Chris oversees a Add-ins. On Bing Maps, Mike worked to ship the Universal group of around 20 developers, with responsibility for best Windows map control that is part of Windows 10. practice, development standards and team readiness around Office 365, SharePoint and Azure. In addition, Chris does hands- on work, and has led the implementation of large Office 365 hybrid solutions which feature heavy use of cloud development techniques, including SharePoint Apps and Azure. As a SharePoint MVP for the last 9 years, Chris is a regular speaker at SharePoint conferences and writes an architecture and dev- focused blog at www.sharepointnutsandbolts.com. In the past Chris has worked for Microsoft as a SharePoint field engineer.
3 WELCOME TO THE WORLD OF CONFERENCE SHAREPOINT SUPERHEROES! INFORMATION
REGISTRATION DESK WOMEN IN TECHNOLOGY LUNCH The European SharePoint, Office 365 & Azure Conference The Women in Technology lunch will be held on Wednesday 28 Team will be available at the desk to help with any enquiries. November at 12:45 in the Ground Floor Foyer, simply follow the Our registration desk is situated in the Bella Center Foyer signs from the registration desk. and will be open from 07:30 – 18:00 each day of the conference. Discover the future-proof approach to building workflow applications for SharePoint. LABS EXPO Microsoft Hands-On Labs will be operational from, Tuesday 27 - The EXPO will open each day at 11am. Take time to meet the Thursday 29 November from 10:00 –17:00. Learn new skills and community’s leading solution providers. practice with the latest Microsoft technologies. EXPERIENCE WEBCON BPS WI-FI ACCESS PARTY TICKET COLLECTION Network: ESPC18 (No Password Required) Party tickets will be available for collection from the main ™ registration desk from Tuesday afternoon break 16:15 – powered by InstantChange technology BADGES Wednesday 14:00 ONLY. Delegates must wear their badges at all times as entry to the conference will be denied without it. Witness how true change management changes everything.
CLOAKROOM The cloakroom is located near the registration desk (Mon only) and in Hall A3 (Tues-Thurs) and is independently operated for the duration of the event.
EXPO DRINKS Join us for EXPO drinks on Tuesday 27 November “BEST SHAREPOINT SOLUTION” at 17:45 in the EXPO (Ground Floor). award by European SharePoint Community COMMUNITY AREA The Community Area is located in the EXPO. Drop by to say hello, meet fellow attendees, take part in activities, win prizes and have some fun! Let’s meet at booth #1 or find us at webcon.com
4 WELCOME TO THE WORLD OF SHAREPOINT SUPERHEROES!
Discover the future-proof approach to building workflow applications for SharePoint.
EXPERIENCE WEBCON BPS powered by InstantChange ™ technology
Witness how true change management changes everything.
“BEST SHAREPOINT SOLUTION” award by European SharePoint Community
Let’s meet at booth #1 or find us atwebcon.com
5 EXPO Rapidly deliver process-centric applications that users love Hall A1 Auditorium powered by InstantChange™ technology Hotel Bella 15 Sky Registration Foyer
GROUND FLOOR
65
180
17
18 19 20
Hotel Bella Sky 9 Auditorium 10 11 12
www.webcon.com FLOOR 1
6 Rapidly deliver process-centric applications that users love powered by InstantChange™ technology
www.webcon.com FEATURE
By JEFF TEPER
THE BIGGEST YEAR YET!
Jeff Teper reflects on a hyper-productive year in the SharePoint ecosystem and welcomes you all to ESPC18.
he team and I are incredibly excited 10 NEW WAYS FOR EVERYONE DESIGNING FOR POWER to join you here at the European TO ACHIEVE MORE IN THE & SIMPLICITY TSharePoint, Office 365 & Azure MODERN WORKPLACE Jon Friedman, Head of Microsoft Office Conference. It has been the biggest year Ron Markezich, Corporate Vice President design, shared a number of exciting in the history of SharePoint, whether we for Microsoft 365 shared his ’10 new changes in how Microsoft Design evolved measure by new organisations, increase ways for everyone to achieve more in the the Microsoft Office 365 user experience in usage, increase in storage, amount of modern workplace’ centred on “the universal need for simple, new capabilities coming out cross platform powerful tools that help people stay or the size of the developer ecosystem. 1. Check out the powerful new focused”. The SharePoint ecosystem has never capabilities added to Microsoft Teams, been stronger. At Microsoft Ignite there the fastest growing business app in 1 were literally hundreds of sessions across Microsoft history DESIGNING FOR SIMPLICITY: Microsoft about technologies connecting 2. Extend the power of Teams to expanding our Fluent Design System with SharePoint. It was so exciting to hear empower workers in all roles and Last year, we unveiled the Fluent Design the feedback from the people who could across industries System, a simple and connected visual attend there. 3. Find what you need faster with system that supports Office as it moves Microsoft is moving faster than ever to Microsoft Search toward faster, frictionless, and more meet your needs and we are doing so by 4. Create content that stands out with intelligent experiences. coming together with a more integrated Microsoft 365 solution for end users, developers and 5. Office loves the Mac 2 IT with Microsoft 365. While there is an 6. Work together with your entire DESIGNING FOR POWER: unlimited amount of learning material network with LinkedIn in Outlook and meet Microsoft Search out there, here are some highlights from Office web apps If Fluent Design removes what’s not Microsoft Ignite 2018 and blog posts that 7. Deliver a modern desktop with Azure necessary through simpler visual interfaces, I’d recommend. 8. Manage your environment with the Microsoft Search delivers what is necessary Microsoft 365 admin centre through powerful intelligence. You can find the full posts at: 9. Achieve modern compliance easily for linkedin.com/pulse/thoughts-ignite-2018- the General Data Protection Regulation 3 beyond-jeff-teper/ (GDPR) and more DESIGNING FOR SUPERPOWER: 10. Advancing security for IT professionals sharing Ideas with you with new enterprise-class capabilities Human-centred design underlies
8 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
everything we do and beyond powering This makes search a powerful capability The team and I are excited to bring the tools like Microsoft Search, weaving AI that stretches across your work to make best of Ignite to Europe. For those of you throughout the design process has enabled you more productive and take advantage who have seen me do keynotes before, you us to carefully craft experiences that of the collective knowledge from your know that SharePoint is not just a product, intelligently extend your own capabilities in organisation. it’s a community where you can grow natural ways. your skills, your career, network and have NEW INNOVATIONS IN SHAREPOINT fun meeting other people. Because what DESIGNING FOR YOU: AND MICROSOFT 365 DELIVER POWER people do with SharePoint, is they automate let us know what you think AND SIMPLICITY IN CONTENT business process, they design engaging Any designer knows that our process COLLABORATION employee experiences, they integrate other is one without a beginning, middle, or We showed how SharePoint and Microsoft applications, so there’s this never-ending end. It’s an iterative cycle, and even 365 combine power and simplicity to stream of new technologies out there. huge milestones like these changes mark meet your evolving business needs while And you need a community of peers to the start of the journey’s next leg. Our ensuring ease of use for all. This balance is brainstorm and learn from and celebrate with customers are on this journey with us, empowering organisations to better engage as you guys do great work on SharePoint. and the improvements we’ve unveiled are employees, teams to work together on all part of our effort to support their content in new ways, and all employees to The European SharePoint, Office 365 & best work. easily access and collaborate on files to get Azure Conference is our premiere event work done. in Europe. It has a special fondness for me because in 2015, before we announced our big future SharePoint event in 2016, it was the first event I came to publicly and said “we're going big with the next era of SharePoint”. I've been thrilled with the response of what we introduced since the following spring across OneDrive's integration with SharePoint, the new SharePoint experience, the new developer experience with the SharePoint Framework, rapid solutions with PowerApps and Flow, collaboration solutions with Microsoft MICROSOFT SEARCH—COHESIVE ONEDRIVE ANNOUNCEMENTS Teams, building great intranets, SharePoint SEARCH THAT INTELLIGENTLY HELPS AT IGNITE 2018 connecting with Stream and Yammer, using YOU FIND, DISCOVER, COMMAND, As Stephen Rose summarised, we all the Azure technologies for Security and AND NAVIGATE announced new innovations for Compliance and building applications. So the With Microsoft Search, we’re introducing OneDrive to better connect you to your SharePoint family in many ways has grown new organisational search experiences personal and shared files in Office 365, since that event I showed up to in Sweden in into the apps you use every day, including from any device. We’re making it easier to 2015. I came last year to ESPC in Dublin and Bing.com and Windows, and our vision share and work together in real-time while we've got so much more to share, so I am to connect across your organisation’s using the power of artificial intelligence to thrilled to be here personally in Copenhagen. network of data. We’re also evolving the help you be more productive. And we're notion of what search means. Getting introducing new security and compliance So, we have lots of great stuff to share pages of results with hyperlinks to other capabilities to better protect your work. and we can't wait. If you’re thinking of one information is simply not enough. Faced conference to learn about SharePoint and all with ever decreasing attention spans, and Further information on the above can the related technologies in Office 365 and an explosion of data, we recognise that the be found on: Azure – this is the place to be. challenge is to find and deliver answers to your questions, suggest insights, and enable https://www.microsoft.com/en-us/ Thanks again for all your support and you to take action on your tasks. microsoft-365/blog/ feedback and I look forward to meeting you all this week in beautiful Copenhagen. 9 KEYNOTES TUESDAY 08:45 #1 HALL A1 SHAREPOINT, MICROSOFT 365 AND THE MODERN WORKPLACE JEFF TEPER DAN HOLME CVP, Office, Director of Product Marketing SharePoint & OneDrive, for SharePoint, Yammer & Stream, Microsoft, USA Microsoft, USA
TUESDAY 10:10 WEDNESDAY 08:50 #2 HALL A1 #4 HALL A1 BUILDING ENGAGING SOLUTIONS ATTACKS OF THE INDUSTRY: FOR OFFICE 365 A VIEW TO THE FUTURE OF CYBERSECURITY VESA JUVONEN PAULA JANUSZKIEWICZ Senior Program Manager, OneDrive – SharePoint MVP, Microsoft Regional Director, Engineering, Microsoft, USA ...and Friends CQURE, USA
TUESDAY 16:45 WEDNESDAY 16:45 #3 HALL A1 #5 HALL A1 MICROSOFT AZURE FOR ARTIFICIAL INTELLIGENCE: EVERY WORKLOAD WINNING THE RED QUEEN’S RACE ARPAN SHAH JENNIFER STIRRUP General Manager for Azure Product Marketing, MVP, Microsoft Regional Director, Microsoft, USA Data Relish Ltd, United Kingdom
THURSDAY 08:50 #6 HALL A1 BE THE LORD OF YOUR OWN RINGS DONA SARKAR Head of the Windows Insider Program, Microsoft, USA 10 11 Adis Jugo Agnes Molnar Aidan Finn Andrew Connell Andrew Hobden Arpan Shah Asif Rehmani MVP MVP MVP MVP MVP
Ben Howard Benjamin Niaulin Bill Ayers Bill Baer Bram de Jager Chris McNulty Chris O’Brien MVP MVP, RD MVP, MCM MCM MVP
Chris Thorpe Christian Buckley Dan Holme Daron Yondem David Lavenda Dona Sarkar Donald Hessing MVP, RD MVP, RD MCM
Edin Kapic Elio Struyf Eric Overfield Erica Toelle Erwin Van Hunen Fabian Williams Fabio Franzini MVP MVP MVP, RD MVP, MCM MVP MVP
George Muir Gian Paolo Santopaolo Gokan Ozcifci Heather Newman Isabelle Van Campenhoudt Jeff Teper Jennifer Stirrup MVP, RD MVP, RD MVP MVP MVP, RD
Jeremiah Marble Jesper Jensen Jethro Seghers John P. White Jon Levesque Jouni Heikniemi Jussi Roine MVP MVP RD MVP, MCM, RD
Karuana Gatimu Kimmo Bergius Koenraad Laura Kokkarinen Lieven Iliano Lukasz Wrobel Maarten Eekels Haedens MVP, RD
Maarten Goet Mads Damgård Markus Hintner Martin Laplante Matt Swann Maximo Castagno Michael Pedersen MVP, RD MCM
12 Michal Rykiert Mihai Tataran Mikael Svenson Mike Fitzmaurice Morgan Simonsen Naomi Nicki Borell MVP, RD MVP MVP Moneypenny MVP, RD
Nico Jacobs Nico Martens Olli Jääskeläinen Omar Shahine Paolo Pialorsi Pascal Naber, Patrick Guimonet MVP, MCM MVP, MCM MVP MVP, RD
Paul Collinge Paula Januszkiewicz Peter Jørgensen Peter Schmidt Radi Atanassov Reuben Krippner Richie Weldon MVP, RD MVP, MCM MVP, MCM
Rick Van Rousselt Robert Hutter Roberto Freato Sam Marshall Sander Berkouwer Sanjoyan Mustafi Sébastien Levert MVP MVP MVP MVP
Serge Luca Sergei Sergeev Shoshanna Spencer Harbar Stefan Bauer Stephan Bisser Stephane Lapointe MVP Budzianowski MVP, MCM MVP MVP MVP
Steve Ede Susan Hanley Thomas Göelles Thomas Vochten Thorsten Hans, Tiago Costa Toni Frankola MVP MVP MVP MVP MVP MVP
Tony Redmond, Tracy van der Schyff, Vesa Juvonen Vidar Kongsli Vincent Biret Vishwas Lele Vlad Catrinescu MVP MVP MVP MVP, RD MVP
Waldek Mastykarz Wictor Wilén MEET THE SPEAKERS MVP MVP, MCM
13 DON’T FORGET TO RATE SESSIONS WIN PRIZES AND HELP US LEARN AND IMPROVE STANDARD SOFTWARE ON SHAREPOINT DOWNLOAD THE FREE RATE A SESSION OR GIVE BOOTH 6 OFFICIAL WHOVA APP FEEDBACK FOR THE CHANCE FOR ESPC18 NOW: TO WIN A FREE TICKET AND CORPORATE LEGAL TO ESPC19 MATTERS EFFICIENTLY WorkPoint is your Office 365 framework for business critical solutions. It is a modular standard system in the cloud, systemising knowledge-sharing in relation to management of projects, cases, HR, contracts, and corporate legal issues. WorkPoint structures data via SharePoint Online, bridging it to Microsoft Office 365.
WE LOOK FORWARD TO SEEING YOU AT ESPC 2018
COMMUNITY AREA
Join us in the Community Area, located in the EXPO hall.
Here you can take a moment to relax, participate in fun networking activities and pick up your limited-edition community t-shirt.
There will be lots of prizes up for grabs too.
Join us during Thursday lunch for the Sponsor Prize Draw.
14 WWW.WORKPOINT365.COM STANDARD SOFTWARE ON SHAREPOINT BOOTH 6 AND CORPORATE LEGAL MATTERS EFFICIENTLY WorkPoint is your Office 365 framework for business critical solutions. It is a modular standard system in the cloud, systemising knowledge-sharing in relation to management of projects, cases, HR, contracts, and corporate legal issues. WorkPoint structures data via SharePoint Online, bridging it to Microsoft Office 365.
WE LOOK FORWARD TO SEEING YOU AT ESPC 2018
WWW.WORKPOINT365.COM 18_126 Advertentie Doc..qxp_Layout 1 16/08/2018 13:56 Page 1
LET YOUR WORK FLOW
Digital On-schedule in Brussels On-site in Europe & Middle East Business Process www.u2u.be Transformation www.fi restart.com ESPC18 HANDS-ON LABS TUESDAY - THURSDAY | 10:00 –17:00
Join us for the ESPC18 Hands-On Labs to learn new skills and practice with the latest technologies from Microsoft. MODEL EXECUTE IMPROVE FireStart makes it easy and FireStart off ers a way to quickly FireStart supports your Practice with the latest products and services in a live intuitive to model business transform professional analysis of business processes environment and advance your skills for free. processes; its user–friendly process models into executa- by identifying improvement interface allows organizations ble workfl ows, enabling opti- potential through continuous to start using the system very mized integration of processes monitoring and interactive When you need a break between sessions and want a quickly and effi ciently. into existing IT systems. dashboards. new experience,call by the ESPC18 Hands-On Labs direct Drag & Drop Powerful Workfl ow Engine Governance from Microsoft. No pre-registration is required. Process Modeling with with Flexible System Automation Version Control and BPMN 2.0 Standard and Dynamic Task Management Staging Support
See website for full details. Interactive Process Portal Visual Data Mapping Real Time KPIs with HTML5 Technology and and extendable System Activities with personalized Dashboards sharepointeurope.com/labs Responsive Design for LOB System Integration and Drill Down Reports Easy Collaboration Smart Forms Designer Open API User Feedback and with Dynamic Rules and with ODATA Interface and Personalized Notifi cations Interactive Controls RESTful Webservices
Brought to you by: 16 LET YOUR WORK FLOW
Digital Business Process Transformation www.fi restart.com
MODEL EXECUTE IMPROVE FireStart makes it easy and FireStart off ers a way to quickly FireStart supports your intuitive to model business transform professional analysis of business processes processes; its user–friendly process models into executa- by identifying improvement interface allows organizations ble workfl ows, enabling opti- potential through continuous to start using the system very mized integration of processes monitoring and interactive quickly and effi ciently. into existing IT systems. dashboards.
Drag & Drop Powerful Workfl ow Engine Governance Process Modeling with with Flexible System Automation Version Control and BPMN 2.0 Standard and Dynamic Task Management Staging Support
Interactive Process Portal Visual Data Mapping Real Time KPIs with HTML5 Technology and and extendable System Activities with personalized Dashboards Responsive Design for LOB System Integration and Drill Down Reports Easy Collaboration Smart Forms Designer Open API User Feedback and with Dynamic Rules and with ODATA Interface and Personalized Notifi cations Interactive Controls RESTful Webservices FEATURE
By SUSANNA RAY
CAN AI HELP BREWERS PREDICT HOW NEW BEER VARIETIES WILL TASTE? CARLSBERG SAYS “PROBABLY”
n its efforts to brew better beer since the company’s “Sail’22” growth strategy of Copenhagen, to figure out how to it was founded near Copenhagen and better contend with increased implement them in different fermentation Inearly two centuries ago, Carlsberg has competitive pressure. scenarios; and with Microsoft to analyse distinguished itself with its commitment the signals from the sensors using AI to scientific research. “From our founder on, Carlsberg has had solutions, including machine learning this history of innovation, of disrupting algorithms, to measure the flavours The Danish brewer established a the brewing industry and constantly and aromas created by yeast and other laboratory in 1876 — a new concept at looking for ways to do things better,” says ingredients. the time — and in 1883 discovered a way Sarah Haywood, chief technology officer to purify yeast that enabled consistent for Carlsberg Group. “So this digital The three-year project began about beer production. The company decided transformation ties in nicely with that.” six months ago, so it’s too early to give to share it with other brewers, and the detailed results. But the sensors can Carlsberg yeast is used in most of the Known as “Dr. Beer,” Jochen Förster is already differentiate between various world’s lagers crafted today. The lab the director and professor of yeast and pilsners and lagers, and researchers went on to develop the pH scale that has fermentation for Carlsberg Research are now fine-tuning the system and become the standard in determining the Laboratory, whose principal task, as developing software that will make it acidity of a liquid. laid out by founder J.C. Jacobsen, is to easier for technicians who might not be develop as complete a scientific basis familiar with AI to use it to amplify their More recently, building on research as possible for malting, brewing and work, Förster says. into how light and sound affect plants, fermenting operations. Carlsberg installed big-screen TVs in a The goal is to map a flavour fingerprint greenhouse and played Liverpool FC “It may sound nice to have to taste a for each sample and reduce the time it matches nonstop for the crop of red hops lot of beers every day, but we create takes to research taste combinations growing there, to create a special brew hundreds of small microlitre brews and and processes by up to a third, to help infused with the soccer team’s colours beers, in such small volume that they’re the company get more distinct beers to and the fans’ roaring cheers. not really testable,” Förster says. “So we market faster. realised that if we had sensors that could So it’s no wonder that Carlsberg now tell us at the outset if the yeast is really When Förster began working with yeast 20 is leading the way in bringing artificial going to be usable later in large-scale beer years ago, an international consortium of intelligence (AI) to one of the world’s production — and that could recognise dozens of researchers had just deciphered oldest industries. The Beer Fingerprinting the chemicals and flavour compounds to and published the yeast genome, after Project will help researchers at Carlsberg, predict what a beer will taste like — that studying it together for years. Now, he the fourth-largest brewing company in would really help our research a lot.” can get back the same data on any given the world with 140 beverage brands in strain within a week, characterised in much 150 countries, use advanced sensors and The lab began working with Aarhus greater detail. That speed has created a analytics to more quickly map out and University, Denmark’s leading research flood of data, setting up a situation where predict flavours. And it’s all aided by a institution, to develop sensors; with the AI can really shine, he says, by rapidly move to the cloud to help speed along Technical University of Denmark, north analysing data sets and showing patterns.
18 Technological advances in communicating are The cloud is also the platform for the “connected helping Förster’s team keep up in practical ways, bar” concept Carlsberg is testing with 30 pilot too. The Beer Fingerprinting Project is “a very pubs. The prototype uses the “Internet of Things” Scandinavian project,” being worked on in different (IoT) to provide information to bar owners cities throughout Denmark and Sweden, Förster that helps them better manage their stock of says. The distance between them makes it difficult kegs, the temperature of the beer and more, to to meet in-person regularly, but tools such as improve their profitability as well as their patrons’ Teams, SharePoint and Skype have sped up the experience. process of collective creativity, he says. The digital evolution is sure to bring cause for a bit The Danish brewing company has just gone more certainty and swagger to a company whose through “a massive re-engineering and tagline since 1973 has been that it’s “probably the reimagining” of its infrastructure platform to boost best beer in the world.” But don’t expect to see its performance and, above all, its agility a public change in the modest Danish company’s and speed, Haywood says. tone. Carlsberg put together a TEDx talk last year sharing the philosophy passed down by founder By migrating its 500 servers to Microsoft Azure Jacobsen, one it still embraces as its way of doing earlier this year and adopting Office 365 and business: Avoid the pitfalls of dogmatic beliefs by Windows 10, among other new tech solutions answering every question with “probably.” from Microsoft partners, Carlsberg not only has the structure and scale to manage its core Still, if you ask “Dr. Beer” Förster whether platforms with rigor and discipline, she says, but Carlsberg really might be able to brew better beer employees are able to work in a more collaborative through advances in technology, you’ll get a slightly environment and micro-test ideas to move more different reply: “We already are.” quickly in bringing them to market.
“Essentially, we’re leveraging this digital landscape to All images courtesy of Carlsberg. enable new ways to connect with our employees, customers and consumers,” Haywood says, “and This story originally appeared on pace is critical here in terms of how quickly we can Microsoft Transform: access those opportunities and stay in front of our http://trnsfrm.ms/carlsberg competition.”
It’s an important foundation for the company’s seven-year Sail’22 growth strategy launched in 2016, helping Carlsberg optimise its infrastructure while speeding up development and boosting flexibility.
19 FEATURE
THINGS TO DO IN COPENHAGEN
Copenhagen is full of attractions, historic sites and places. Make sure to take some time out during ESPC18 to visit some of the top things to do in this beautiful city.
1 The Louisiana Museum hosts some more visited by Hans Christian Andersen who TIVOLI GARDENS recognisable works and features names like drew inspiration from the place. Tivoli Gardens is the second oldest Pablo Picasso, Francis Bacon and Alberto amusement park in the world. It opened Giacometti as well as some local artists. 5 in 1843 both as an amusement park and Finally the ARKEN Museum of Modern THE LITTLE MERMAID AND a pleasure garden. It can be found in the Art in Ishøj, not far from the city, hosts HANS CHRISTIAN ANDERSEN heart of Copenhagen. The Nimb Hotel regular exhibitions that can surprise, FAIRY TALE HOUSE is located in the centre of the Gardens delight and challenge you. One person who is synonymous with where you can people watch and grab Copenhagen is author Hans Christian something to eat. The Park has numerous 3 Andersen. The Little Mermaid statue can rides for all ages including the Vertigo; a CYCLE AROUND THE CITY be found at the Langelinie promenade on ride that will turn you upside down at 100 You can’t get more Hygge than taking the shoreline. The statue was created in km/hr. Apparently Tivoli Gardens was some time out to explore the city. 1913, commissioned by Carl Jacobsen, son the inspiration for Walt Disney for his Copenhagen is particularly accommodating of the founder of Carlsberg. The Fairy- Disneyland Park. He visited the Gardens to cyclists so take time out, rent a bike and Tale House in Copenhagen celebrates the in 1951. explore the city. There are several cycling world of Hans Christian Andersen with tours available as well if you want to exhibitions of his travels. Here his stories 2 explore with the help of a guide. are brought to life. SEE SOME ART Copenhagen is home to a number of 4 6 museums and centres of art that are worth THE ROUND TOWER KRONBORG CASTLE investigating. Statens Museum for Kunst The Round Tower was built by Christian IV A World Heritage Site, Kronborg Castle is Denmark’s National Gallery. It exhibits in the early 17th century to continue the is a wonderful 15th century fortification drawings, engravings and lithographs astronomical research that Denmark has that is now best known as the setting from the likes of Degas and Toulouse- become known for because of astronomer for Shakespeare’s Hamlet. Located in Lautrec and is the home of arguably the Tycho Brahe. The tower is 36 metres high Northern Zealand, the castle has had a best collection of Danish 19th century but it takes 209 metres to reach the top number of renovations over the years. Golden Age art. The Museum is home to where there are views of the oldest parts It features several renaissance locations contemporary works as well. of Copenhagen. The tower was often including Frederik II’s fine ballroom and the
20 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
statue of Ogier the Dane. Museum M/S Christiania is now today, the third most shopping in independent shops, boutiques (Maritime Museum of Denmark) is located popular tourist attraction in Copenhagen. and well-known department stores. across from Kronborg Castle. Here you The town is home to about 800 people. will experience world class architecture It is self-governing with its own rules. 10 built below the ground. Pusher Street is the main street in the CARLSBERG commune (named because of the many Check out one of the largest tourist 7 dealers to be found there) but exploring attractions in Copenhagen. Take a tour VISIT NYHAVN the area further, you will find DIY houses, around the old Carlsberg Brewery – smell Once a busy commercial port packed with gardens and craft shops. the ingredients while enjoying the original ships, sailors, pubs and ale houses, Nyhavn architecture and treat yourself to a is now a much more relaxed area popular 9 Danish beer! with tourists. Though it still hasn’t changed EXPLORE STRØGET STREET too much with numerous restaurants and Strøget is one of the oldest and longest bars located in the area. pedestrian streets in the world, full of Danish design. Stroll through Strøget 8 street and discover historic fountains and CHRISTIANIA buildings like the Gothic-style Dragon Founded in 1971 when a group of hippies Fountain and Copenhagen City Hall. took over an abandoned military barracks, Afterwards, take a break and enjoy some www.visitcopenhagen.com
21 ESPC-ad-2018-A4.indd 1 8/14/18 9:22 AM FEATURE
RESTAURANTS
Copenhagen not only houses some of the world’s best restaurants, but also one of the most exciting culinary landscapes in the world. The city’s vibrant restaurant scene combines organic ingredients with creative gastronomy in beautiful settings, both respecting tradition and pushing culinary boundaries. We explore the best Denmark’s capital has to offer, from high end luxury to affordable delicacies.
MICHELIN RESTAURANTS MICHELIN RESTAURANTS “SIBLINGS” VALUE FOR MONEY
GERANIUM UFORMEL RESTAURANTS BY COFOCO Geranium in Copenhagen holds three Uformel is the little brother to the Michelin The concept is simple. Cofoco is an stars in the Michelin Guide Nordic Cities star restaurant Formel B. The intention with acronym for Copenhagen Food Consulting, 2017. It was also ranked in the 20 best Uformel (meaning ‘informal’) is exactly that, and as these three words indicate, the goal restaurants in the world in 2017, and is run to create an unpretentious place with prices from day one has been to point guests in by Rasmus Kofo, one of the best chefs in a lot cheaper than its older brother. the right direction and help them find their the world. way to a good meal. Try out Höst, Väkst, L’ALTRO Vespa, Llama or one of the many other MARCHAL Close to the canals at maritime very popular restaurants in the chain. The dining experience at Marchal in Christianshavn, L’Altro offers Italian Copenhagen’s historic Hotel D’Angleterre country cooking at its best. Everything is RESTAURANTS BY MADKLUBBEN will appeal to all your senses. The ambitious 100% Italian, and the atmosphere is warm Excellent food at reasonable prices. That is kitchen strives to give the culinary tradition and homely. The restaurant was given a the dream behind Madklubben, which runs of the historical place a modern touch. Bib Gourmand in 2015, so even though it many otherwise very different restaurants has the same concept as its older sister Era in and around Copenhagen. The concept KONG HANS KÆLDER Ora, the dishes are a bit more affordable. is quite simple. You choose one, two or Kong Hans Kælder was the first restaurant three courses from the menu and pay a in Copenhagen to receive a Michelin star TRIO RESTAURANT & BAR fixed price, which we promise will not back in 1983 and has kept its sky-high Amazing views are guaranteed at Trio - one blow your budget. Try out Bistro de Luxe, standards ever since. It holds one star in of Copenhagen’s highest located restaurants. Madklubben Steak or one of the many the Michelin Guide Nordic Cities 2017. The restaurant and cocktail bar is located popular restaurants in the chain. on the 10th floor of the spectacular Axel Towers, and the food is on point. www.visitcopenhagen.com
23 FEATURE
By BILL BRIGGS HOW MIXED REALITY IS SPARKING A NEW VISION AT MERCEDES-BENZ GLOBAL TRAINING Two years ago, Walter Bauch received a sweet gift and a stern challenge. Both came from his son.
The gift: his first-ever smart phone. The In this real-world scenario: Can two digital “This is the signal we send out to our son’s challenge: “Dad, this phone is your opposites share a job without driving each visitors: It’s not the age of the user that last chance to start using social media other crazy? matters. This device is for people of all apps.” Bauch, then nearing 50, was excited ages. Our oldest participant was 89. He to share the news with his good friend and Without further suspense, the answer to attended with his 60-year-old son. I will tech-loving colleague, Ralf. that question: A resounding yes. never forget what he told us: ‘I wish I’d had Twenty-three years after their chance this technology when I was young In the mid-1990s, Ralf Krieger purchased meeting, Bauch and Krieger continue their and handsome.’” one of world’s earliest smart phones. He collaboration at Mercedes-Benz Global soon learned how to push that nascent Training. They teach service employees “This,” Krieger adds, “is exactly why device well past its limits. Krieger similarly the latest in vehicle repair techniques while Walter and I are a great combination. I probed and prodded a still-budding leading sales professionals through features push things to the limit. I want to try this invention dubbed the World Wide Web. of the newest models. out, try that out. Walter is a bit more the Around that same time, Krieger randomly person who is asking questions for deeper bumped into Bauch at the Mercedes- And in keeping with Bauch’s growing digital explanations. He brakes me a little bit, Benz Global Training centre in Stuttgart, appetite, they rely heavily on Microsoft allowing us to rethink and create even Germany. Both had come to prepare for HoloLens to conduct faster, more engaging better ideas.” new roles as company coaches. They training sessions, they say. The training struck up a conversation. Soon, they were centre is now equipped with more than Mercedes-Benz Global Training educates working together. 100 HoloLens units. employees worldwide in management, products, branding and sales. The Cue the theme from TV’s “The Odd Training participants don the mixed-reality network spans 800 trainers working Couple.” The 1970s sitcom questioned headsets to view 3D digital models of the at 150 locations across 120 countries. whether two polar opposites could share vehicles and their internal parts, allowing Employees can also access a variety of a Manhattan apartment. them to fully see and grasp complicated training sessions via the company’s Global fixes on transmissions, brake assemblies Training App. and other components. In Stuttgart, 450 employees absorb But that tactic offers an even larger lesson classroom wisdom each day in a modern for their audiences, Bauch and Krieger say: training centre. It’s never too late to discover modern technology. These days, after leading training efforts together for more than 20 years, Bauch “People come in and hear my story,” says and Krieger say that HoloLens injects Bauch, 51. “They realise: Here is this guy an unprecedented level of transparency who never used a smart phone until two into their process. This is essentially years ago and now he is using HoloLens in “Show and Tell” 2.0, but for highly his job. People do not believe it. skilled adults.
24 At work, the main idea behind their HoloLens applications is to consolidate complex, technical concepts for the people in their classes, effectively simplifying their lessons in visual and relatable ways.
1 “Our participants and colleagues in the training centre trust our experience and believe what we are saying,” Bauch says. “We would lose our reputation as competent trainers if that would not be the case.
“When bringing new technologies to our colleagues, it requires people who 1 Ralf Krieger (left) and courageously walk a few steps ahead of Walter Bauch. the latest digital developments.” 2 Bauch, wearing a HoloLens device, gives a lesson to one of his classes. That assessment brings a smile to the face 3 A training session with HoloLens. of Krieger, who also scouts for emerging technologies and trends to share with the training centre team.
“I try to inspire them with new ideas,” By introducing mixed reality, Bauch “People who wear the HoloLens during says Krieger, 50, who lives near Stuttgart. and Krieger say they’re also motivating our demonstrations,” Krieger adds, “are “Either Walter or one of my other employees to try out new technologies happy to use it and have fun while using colleagues are picking up these thoughts to improve their jobs – from the repair it. We have created a visual, easy and and implementing them in existing projects garages to the sales floors. inspiring way to teach complex content.” or creating new ones.” At his home in Stuttgart, Bauch “One of our participants, a sales sometimes wears HoloLens in the professional, told us that HoloLens would evenings. He enjoys testing the device’s allow him to need only one car in his functions as he performs simple, domestic showroom,” Krieger says. “He envisioned tasks like preparing a meal or watching using HoloLens in a way that his customers television. could touch the physical car but also see, through mixed reality, how that same Some nights, Bauch even falls asleep in a model would look if they wanted different cosy, black leather chair in front of the TV, components.” HoloLens atop his head. “My wife wakes 2 me up and says, ‘Hey, guy, you should Meanwhile, service employees wearing the remove that thing.’” device can look at an actual Mercedes-Benz vehicle, gesture with their fingers at the His son recently commented: “Two engine and immediately see a 3D model of years ago, I showed you the smartphone the transmission appear next to the car. technology and now you’re coming up with The 3D transmission’s gear sets are spinning things like that? You are totally crazy.” 3 as if the car has been placed into “drive.” But as Bauch likes to say, he is “living the The two trainers typically use between technology.” 5 and 15 HoloLens devices during their sessions. “Ralf and I are fascinated by the See more from Bill Briggs at: possibilities of mixed reality,” says Bauch, news.microsoft.com/transform/ “If you’re talking with service staff in retail, project manager for HoloLens applications they only want to use technology if they at Mercedes-Benz Global Training. Photo by Cyrus Cambridge, Edleman. see value,” Bauch says. “If you cannot “We both want to see where the deliver that, you would not get them to boundaries are, especially in a challenging All other photos courtesy of Mercedes- use a new technology at all.” work environment.“ Benz Global Training
25 FEATURE SPEAKERS TOP 3 TIPS
As we move to 2019 we ask our speakers for their top tips, tricks and predictions for the year ahead.
3 TOP TIPS FOR USING TOOLS SUCH 3 TOP TIPS FOR USING MICROSOFT TEAMS Channel. When you favourite a Channel, AS MICROSOFT PROJECT AND MAARTEN EEKELS, MVP, PORTIVA it will stay visible in your list of Teams and OFFICE 365 PLANNER Channels. But you still have to visit that BEN HOWARD, MVP, APPLEPARK LTD 1 Channel to find out what is happening Don’t assume someone has read a there. When you follow a Channel, you 1 conversation in Microsoft Teams unless receive direct notifications in your Activity Have realistic expectations for your that person (or the Team/Channel) has Stream when there is new activity in toolset been @mentioned that Channel. And even better, you can Be realistic with what your toolset can Not everyone is following all the same then filter your Activity Stream to display do – I’ve seen too many people create channels as you do or monitoring their all activity in all the Channels that you a project schedule and assume that the Teams as closely as you. When you follow. Click the filter icon and then the project will run itself. did not @mention a person, a Channel ‘Following’ button. or an entire Team, you cannot assume 2 that someone has actually read the Use the right tool for the right job conversation. They might, but you are not Excel is a great tool for financial allowed to assume so. 3 TIPS/TRICKS/PREDICTIONS FOR 2019 management, but it’s not a great tool JOHN P. WHITE, MYP, TYGRAPH for creating and updating a Gantt chart, 2 whereas Microsoft Project is the right tool Start new conversations in Microsoft 1 for creating and updating a Gantt chart! Teams with a title. Stop branding Planner is a great Task Management tool When you first see a new conversation in Yes, I know… but the customer wants but will never produce a Gantt chart in its a Channel, it might not be obvious right branding. I have seen so much money own right. away what the conversation is about. Titles wasted over the years on non-responsive, really help when you are quickly scanning pixel perfect screen layouts. Microsoft 3 all the new conversations. A title gives a is also making branding (as opposed to Think about communications very good indication of the contents of the theming) increasingly more difficult to do. Any sort of plan/schedule is a conversation and saves time in deciding The harder it gets, the more expensive it communication tool, so think about if you want to join a conversation or not. is to maintain. We don’t brand Microsoft what you need to communicate, to Click the format button to add a title to a Word, and we don’t need to brand whom, and when. Think about the conversation. SharePoint. communications before you start writing the project plan. 3 2 Follow channels in Microsoft Teams to Embrace PowerApps and Flow track activity in your Activity Stream. PowerApps and Flow are the present and There is a difference in Teams between future of business process automation favouriting a Channel and following a both within, and outside of SharePoint and
26 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
in the cloud or on premises. It’s time to but, as it stands today, I can’t see the use automates training, help, and support for ditch the old InfoPath forms and move to cases around SharePoint and VR. your end-users. the new platform. It’s ready. 3 3 Encourage employees Get a handle on your data 3 NUGGETS OF WISDOM To make sure that employees actually Tools like Power BI bring advanced MARTIN LAPLANTE, POINTFIRE use SharePoint and Office 365, influence analytics capabilities into the hands of and personal involvement from executives power users. There are insights hiding in 1 is needed. Leaders should at least help to your data, go ahead and unleash Power BI Stop relying on variations remove roadblocks, become exemplary to find them. Usage data in Office 365 is an There has been deprecation announcements users, and initiate conversations around excellent place to start. about variations for SharePoint 2019 and the benefits of using the platform. for SharePoint Online.
2 PREDICTIONS FOR 2019 FROM Switch from Classic to all Modern TOP 3 SHAREPOINT & OFFICE 365 TIPS A SHAREPOINT AND OFFICE 365 all at once MICHAŁ RYKIERT, SENIOR CONSULTANT, PERSPECTIVE Switch your organisation from all Classic WEBCON GOKAN OZCIFCI, MVP, to all Modern all at once, and treat it like a NEOXY CONSULTANCY migration. Besides, the added training and 1 support required if you opt for gradual Focus on communication between IT 1 or optional switching, any add-in or and business A Rise in the usage and integration customisation would have to support both The key to a successful project is to of Business Apps models simultaneously and that is difficult. understand the needs of business users The rise in usage and integration of and being able to “translate” them Business Apps into the Microsoft 365 3 into IT requirements. Hence, proper ecosystem will create a new utopic wave Get to know site regional settings communication and understanding between in a seamless and unified experience. If your tenant spans time zones, get to end-users and delivery teams is crucial. Business Apps will break down silos and know site regional settings and the ability barriers between different ecosystems to override them with personal regional 2 and propose a centralised experience settings. Everything with a time or a date Think long term for Citizen Developers in organisations. will be affected by the time zones and the Today’s fast-paced environment requires People will easily get/modify any data local date/calendar formatting in those applications that will always keep up with from any data source and publish those settings. reality. Therefore, before approaching an results into Microsoft 365 which can implementation, it’s heavily advised to be OneDrive, SharePoint, Power BI, etc. look not only at short-term requirements, but also those that may and will emerge in 2 TOP 3 TIPS ON SHAREPOINT AND OFFICE the future. Both IT departments and the Citizen Developers taking over 365 ADOPTION software they implement must be ready end-user development ASIF REHMANI, MVP, VISUALSP for it. More and more Citizen Developers will take over the end-user development 1 3 which was typically done by a limited Have a good change management strategy Stay flexible workgroup or even a single-user. SharePoint and Office 365 adoption is Only use hard-coded applications where However, today, Power Users can build mostly about changing business processes you must. In other cases, choose no-code/ departmental, enterprise and even public and existing work habits. To make the low-code platforms to ensure delivery of applications using Microsoft Business transition successful, implement a sound applications that are easy to configure and Applications such as Microsoft Flow, change management strategy. maintain. Such an approach will save you a PowerApps, etc. lot of time and trouble in the future. 2 3 Scrap training programs Watch this space! - for SharePoint Spaces End-users tend to forget things they learn I would not bet on SharePoint Spaces in in classes within weeks. To successfully 2019 as the project is still not mature yet drive SharePoint and Office 365 adoption, Check out: for organisations although I believe it’s a don’t run training programs! Instead, www.sharepointeurope.com/blog/ very big step into the AI and VR world – install a contextual help system that for more great tips, tricks and predictions.
27 Join the intelligence revolution
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ESPC_FPA4_Ad_FA.indd 1 10/9/18 9:58 am FEATURE
BARS Danes might be famous for their beer, but Copenhageners enjoy a good cocktail too. Don’t forget your dancing shoes, Copenhagen nightlife offers everything from mainstream discos, through glamorous venues, hip bars and underground clubs. See our top picks below.
RUBY’S (COCKTAIL) THE JANE (NIGHT CLUB) No money was ever spent on advertising The nightclub and cocktail bar, The Jane here; there are no flashy signs, no eye-catching is located in the heart of Copenhagen on entrance, and yet, by word of mouth, this Gråbrødre Square. Here you are invited into unique cocktail bar has become one of the rooms in best ‘Mad Men’-style. When you most talked about venues in town - and rightly walk down the stairs to the 340 square metres so. In October 2015, Ruby’s was ranked on nightclub, you will see a fireplace and a large the list of the world’s 50 best bars. bar where the bartenders are ready to make your favourite drink. CURFEW (COCKTAIL) Humberto Saraviva Marques is the proud THE BIRD & THE CHURCHKEY owner of Curfew - voted Copehagen’s best (BEER AND GIN) cocktail bar in 2017. His speakeasy style The Bird & The Churchkey is Copenhagen’s cocktail den is like entering the shrine of a true only gin and beer bar and is located in beautiful collector, with Humberto’s collection of quirky surroundings at Gammel Strand together with cocktail gear, vintage machines, shakers and of Copenhagen’s other trendy bars. course, fine spirits and homemade liqueurs, bitters and syrups. CHAUTEAU MOTEL (NIGHT CLUB) 4 storeys, 4 different genres and a party for 1105 (COCKTAIL) everyone at one of Copenhagen’s biggest Cocktail tender Gromit has ascended to nightclubs. Chateau Motel is Copenhagen’s stardom on the Copenhagen cocktail scene, only 4 storey nightclub and gives you the and deservedly so. You’d be doing yourself full nightclub experience. The nightclub has a disservice by not coming by and checking something for everyone, whether you out his magic potions. Try for example fancy dancing the night away or want to a Copenhagen cocktail, which is his own sip your cocktails quietly, each floor has its creation! own music profile.
WARPIGS (BEER) JOLENE (BAR/NIGHT CLUB) WarPigs is a big, hip brewpub in Copenhagen’s Jolene opened in 2007 and instantly became buzzing Meatpacking District and the place to a boisterous success. So boisterous it was go if you are looking for a beer experience out shut down after only 4 months due to of the ordinary. incessant neighbour complaints. In 2008, Jolene relocated to chic new digs in White NØRREBRO BRYGHUS (BEER) Meat City, Vesterbro. This is also where you’ll At the Nørrebro Bryghus, beer gets the full find the hip Karriere and Kødboderne 18, attention it deserves. Prize-winning brew featuring a restaurant, café, and bar, a former master Anders Kissmeyer’s smooth handling slaughterhouse turned serious all-night of the microbrewery’s production ensures the party venue! availability of up to 10 different types of beer every day. Something to suit every taste. www.visitcopenhagen.com
29 By LUISE FREESE 10 THINGS IT PROS SHOULD CARE ABOUT WHILE DESIGNING A GREAT DIGITAL WORK EXPERIENCE
1 3 what tools and business processes THE 80/20 RULE #STARTWITHWHY are involved. As we always say: digital transformation Why does your organisation want is 80 % about people and 20 % about Office 365 to be introduced? To save on You will learn a lot about the way they technology. We should walk the talk and licensing costs or because the support work and I strongly encourage you think about our customers - our users. for an outdated version expired? Your to listen - you will have the chance to They deserve a workplace experience boss told you so? It’s very important to learn a lot about your company. You where they can evolve a creative, clarify which business objectives can be can’t skip that part, it’s crucial. If you productive and sustainable way of facilitated, accompanied or benefited by don’t take your time for this, your working in order to create value, not to an Office 365 introduction. Office 365 users won’t get what they need. be occupied by managing their insane is not a means to an end! Office 365 is inbox the whole day. not just a small, unimportant IT-thing, 6 but is intended to be used to support VISUALISATION 2 the company’s goals and help employees Visualise what you have heard in order DON’T CALL YOUR OFFICE 365 work more creatively, productively, to show the big picture, to make ideas LAUNCH AN IT PROJECT faster, more networked and more visible, to ensure better decision making Please be careful not to call your launch mobile. and to promote creativity. It’s a great of Office 365 an “IT-Project” way to encourage employees and it’s an First, it’s not a project at all; by definition, 4 inspiring way to communicate. a project is a specific activity that has a SPONSORS AT C-LEVEL beginning and an end, and the result is For this to work and actually make 7 a tangible and well-defined product or changes in the company, it requires the DON’T FOCUS ONLY ON RISKS, service. When the organisation moved its understanding and participation of the SEE CHANCES files to SharePoint and/or mailboxes to management level of the organisation. In a data migration, of course, there is Exchange Online, transformation It is therefore imperative to have one or the chance to create a better structure. isn’t done! more friendly allies in the management Information retrieval is becoming more circle. and more important. Displaying content Second, if we want the benefits of Office in the right context makes it easier for 365 for our organisation, it’s more than 5 knowledge workers to get their work the IT perspective of deploying tools & COMMUNICATION VS done. With new technical features, services and it’s way more than a few CONTRIBUTION we can not only digitise cumbersome, feature-trainings. We need to change Not only communicate at an early analogue processes (and then have our customer’s behaviour and this is only stage, but let your users contribute to cumbersome, digital processes), possible when our users are adaptable those decisions which will affect them but have the ability to think about and willing to change. But this say-yes- directly. Ask departments and teams completely new processes — which can and-embrace-change-attitude doesn’t what work they need to get done, how have a big positive impact throughout come up automatically. they work, with whom they work and the company.
30 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
8 on tools, focus on adoption. Increase adoption with professional CLEAN UP THE MESS coaching and self-learning material. Give users both ability and So we have to clean up! For the employees this means: mailboxes opportunity to exchange their views with others. (Outlook wasn’t built as an enterprise content tool), personal drives, USB sticks or cloud storage places in shadow IT solutions. 10 Delete all those copies of copies of copies of outdated team EMPOWER EVERY PERSON meeting material and archive those files your organisation needs. As said above, users (and IT Pros) need to evolve, so stay Departmental and public drives must also be evaluated: what is connected and don’t stop learning and growing together. And useful, helpful content? What is ballast, or just a copy? If you skip don’t even think about naming users with limited IT skills “dumbest that part, SharePoint and Office 365 won’t flourish. You all know assumable user” or something like that. Respect every person, that rule: Garbage in – garbage out. empower every person! You need people in your team who don’t suck at things you suck at. 9 FOCUS ON ADOPTION I will be sketchnoting keynotes and sessions – don’t miss that and Design the workplace experience your users need, but do not focus follow #ESPC18 on Twitter.
31 AROUND THE WORLD WITH MICROSOFT 365 By TRACY VAN DER SCHYFF
This is the love story of a crazy biker chick, who fell in love with people, technology and motorcycles…
THE CHALLENGE out there are being issued with Office 365 licenses and expected to become super Office 365 users, without the necessary training. On the 29th of February 2016 I had this crazy idea: to write 365 blogs on Office Which is why I decided to make “training” 365 in a year, one a day. Just to prove that available for free, to all those users out I could share something awesome about there struggling with day to day tasks and this product, every single day. the new Office 365 Apps and Services.
This was also a journey of discovery for me. As new features get added on WHAT I LEARNT FROM THIS a regular basis, and changes are made to existing platforms, I had to research and still make my 24th of July deadline. It gets easier: everything before I wrote about it. That Proud to say that I still made it and kept Raised Afrikaans, English is my second meant 3 to 4 hours of research and the promise to myself. language. With every blog I wrote it blogging a day and believe me it was the got easier, the ability to express myself best investment I could ever have made in improved daily. Even though I wasn’t myself. I think I was most surprised when WHY WOULD I DO THIS TO MYSELF? comfortable making videos at first, more I finished the challenge on the 28th of than 200 later I found myself recording February 2017. The Product in my Superman Onesie while drinking I came to realise that most companies champagne – that’s how comfortable I Microsoft 365 did not know the gems Office 365 had to became doing it. Of course, Microsoft launched Microsoft offer. They think that it includes SharePoint 365 on the 10th of July and I just knew and Exchange Online and some other Microsoft Office: I had to do it again. On the 25th of July ‘stuff ’. Don’t just focus on the “technical 2017 I started the challenge again. This stuff ”. Many people have no idea how time round I said that I’ll still write 365 Empathy powerful Microsoft Office is. For me, this blogs in 365 days, but it doesn’t have to As a trainer I understand that most people (and Windows) is the foundation that be one every single day. I could then catch still must learn what I’ve forgotten already. everything is built on. up occasionally if I missed a blog. This was The industry does not comprehend the a huge mistake and before I knew it, I was ROI on training. I’m very passionate about Set Goals for Yourself: 122 blogs ‘behind’. Towards the last month this as I believe we are not investing in our Setting goals allows us to look back and I was publishing 4 blogs a day to catch up greatest assets – our users. So many users admit that we’ve achieved something.
32 It doesn’t have to be a blog a day. Be Community: for 12.5 days. Purpose would be to create careful though of lowering your standards Is everything. I’ve learnt so much from awareness around Digital Literacy and give / expectations. Take note of my comment those around me and I’m incredibly users an overview of Office 365 Apps under Microsoft 365 about falling behind thankful for that. Don’t ever forget that and Services and how it can transform and nearly not making it. you are a part of something bigger and their lives. I’ll do video and written blogs that all those parts (of others) make you to capture and share my journey and Help and promote others: who you are. Ubuntu is a Nguni Bantu experiences. Feedback would be crucial, Never stop promoting and putting focus word meaning “I am who I am, because of and I’ll be using Microsoft Forms & Flow on others. We have so much to learn from who we all are.” to gather valuable feedback for myself and each other. Microsoft. Now seeing as I’ve done this twice, many Ikigai: people reckoned I would just do it again, I will be inviting other community This is a Japanese concept meaning and believe me, the thought has crossed members to join me on my journey when “Purpose of being”. It’s a Venn Diagram my mind. I did however decide to “take I’m in their respective areas. consisting of 4 circles: Doing what you this show on the road”. I need to live a love, doing what the world needs, getting little, get out my office, see the world, Reach out if you’re interested in getting paid for it and being good at it. If you don’t meet amazing people and see the sun involved in any way. Chat with me after my give yourself credit that you’re good at shine. And ride ‘my bike’. session at the European SharePoint, Office something, you’ll spend your whole life 365 & Azure Conference or find out more feeling inadequate. The feedback I got at tracyvanderschyff.com from my followers helped me realise that I HOW WILL THIS WORK? was adding value. Every couple of months I’m going to travel (That’s #Braam in the photo, my travel to a new country, rent a motorcycle, and companion and Microsoft InternSheep). travel to as many communities as possible,
33 34 FEATURE
HYGGE
Hard to explain and even harder to pronounce, the Danish word “hygge” (pronounced “hoo-gah”) has exploded in popularity around the world. It translates roughly to “cosiness”, but it means so much more than that. So what is hygge, really? Read on to find out!
WHAT DOES HYGGE MEAN? surrounding yourself with the things that The high season of hygge is Christmas. Hygge defines the Danish way of life. In make life good, like friendship, laughter and Danes lead a largely secular lifestyle but essence, hygge means creating a warm security, as well as more concrete things when it comes to religious holidays, they atmosphere and enjoying the good things like warmth, light, seasonal food and drink. pull out all the stops. Danish winters are in life with good people. The warm glow It works best when there’s not too large an known to be long and dark, and so the of candlelight is hygge. Cosying up with empty space around the person or people. Danes fight the darkness with their best a loved one for a movie – that’s hygge weapon: hygge, and the millions of candles too. And there’s nothing more hygge To have a hyggelig time is social nirvana in that go with it. If you have ever been to than sitting around with friends and family Denmark. Candlelight is used to encourage Tivoli Gardens or walked the streets of discussing the big and small things in life. a hyggelig atmosphere. In fact, the Danes Copenhagen during the festive season, Perhaps hygge explains why the Danes are are crazy about candles and use them you have an idea of what Danes can do some of the happiest people in the world. everywhere, both in public places like with lighting, mulled wine (known as gløgg Sitting by the fire on a cold winter night, cafes, bars, restaurants and offices, and to the locals), blankets and oversized wearing your favourite oversized sweater, in the home. The dim lighting helps to scarves. If you haven’t already, maybe it’s while drinking hot chocolate and reading soften the clean, uncluttered surfaces time you give it a try. a book surrounded by candles. That’s and uncompromising white walls that are definitely “hygge”. Hygge is also about typical features of Danish living rooms. www.visitcopenhagen.com
35 FEATURE
GET IN THE SPIRIT AT COPENHAGEN’S CHRISTMAS MARKETS
Copenhagen is a genuine Christmas city, where it is almost impossible not to get in to the spirit for the Christmas holiday season. The best place to soak up the atmosphere is at one of Copenhagen’s Christmas markets.
CHRISTMAS MARKET IN Danish Christmas specialities and TIVOLI GARDENS Christmas presents. Christmas in Tivoli Gardens Address: is a dear tradition amongst Christmas market in Nyhavn, Copenhageners and without Nyhavn, 1051 Copenhagen K doubt the city’s number one Christmas market. Santa Claus THE CHRISTMAS MARKET AT will be there to welcome you to KONGENS NYTORV the 27 fun rides and many stalls Visit a marvellous Christmas with Christmas gifts, decorations, market in the very heart of snacks, cookies, sweets and hot Copenhagen. In the historic drinks. setting of Kongens Nytorv, The historic gardens will located between Nyhavn and be full of decorated wooden Strøget, you can enjoy the houses, snow-covered trees, fantastic view of all the traditional Santa’s reindeer, Christmas lights, Christmas decorations on the and the true Nordic Christmas Hotel D’Angleterre and the atmosphere. Magasin department store, while Address: shopping for Christmas gifts and Tivoli Gardens, Vesterbrogade 3, decorations in the numerous 1630 Copenhagen V charming stalls. Address: CHRISTMAS MARKET IN Kongens Nytorv Christmas Market. NYHAVN HARBOUR 1050 Kongens Nytorv, During Christmas time, the Copenhagen K picturesque old harbour Nyhavn is transformed into one of the HANS CHRISTIAN ANDERSEN cosiest Christmas markets in CHRISTMAS MARKET Copenhagen. At the Nyhavn The market at Nytorv square is Christmas market, you will find named after everybody’s favourite entertainment, delicious Christmas and world-renowned Danish foods and brews, mulled wine and storyteller. The stalls are all named much more. All along the water in after Hans Christian Andersen’s the old harbour, stalls are set up fairy tales, tastefully decorated with and decorated, offering traditional thousands of Christmas lights.
36 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
Here you can taste, smell, and buy Danish Christmas treats. You’ll find On the 30th of November the everything your Christmas heart churros, ‘æbleskriver’, ‘flæskestegs’ majestic renaissance castle, Kronborg desires. You can find Christmas sandwiches, ‘gløgg’, hot chocolate and Castle will open its courtyard and decorations, gifts, jewellery, mulled much more. beautiful ballrooms for the traditional wine and hot chocolate. The market Also, there will be music, an amazing Christmas market. also has a genuine nostalgia carousel Christmas atmosphere and even a Address: for the kids, a Christmas caravan and covered area, to better keep warm in Kronborg Castle, Elsinore of course Santa himself. the Danish winter weather. Address: Address: FREETOWN CHRISTIANIA Hans Christian Andersen Christmas Kødbyen, 1716 Copenhagen V CHRISTMAS MARKET market, Nytorv, 1450 Copenhagen K Freetown Christiania in Copenhagen CHRISTMAS MARKET AT HØJBRO usually hosts a Christmas market, SKAGERAK CHRISTMAS MARKET PLADS which is an unconventional Yuletide If you are into design, Skagerak’s Højbro square is located right in the fair reminiscent of an Oriental bazaar. Christmas Market at India Kaj is most buzzing part of Copenhagen’s Step into the hustle and bustle and the market for you. You can find Christmas shopping mecca; Strøget, wander through the multitude of stalls Christmas presents from an array the famous shopping pedestrian street. offering fine handicraft items, hand- of inspiring design brands and A location which makes perfect sense made jewellery, mirrors, wrought iron enjoy a warm cup of coffee, tea or when the urge for hot mulled wine and candle holders, paper-cut Christmas traditional Danish gløgg. Children and roasted almonds takes over during a mobiles, clothes and leather goods their families can get creative at the day of Christmas shopping. among many other things. Take in drawing table and roast marshmallows Organised in close collaboration the scented ambience of this vibrant over the bonfire. with the City of Copenhagen, it really and very different market in the Grey Address: takes the Christmas spirit to a cosy Hall in Christiania and participate in a IndiaKaj 2, 2100, Copenhagen level. time-honoured Copenhagen Christmas Address: tradition. CHRISTMAS MARKET IN THE Højbro Plads, 1200 Copenhagen K Address: MEATPACKING DISTRICT Christiania Christmas market, The Grey Christmas Market season is in full COSY CHRISTMAS MARKET AT Hall, Refshalevej 2, 1432 Copenhagen K bloom and Kødbyen (the Meatpacking THE RENAISSANCE CASTLE District) in the centre of Copenhagen, KRONBORG has chosen to host its own. Enjoy the true Christmas feeling at Food at Christmas markets is a the Castle, with Christmas treats and must and here you are guaranteed to plenty of Christmas experiences for find some of the tastiest traditional kids and adults. www.visitcopenhagen.com
37 By BILL BRIGGS GUESS WHO WANTS TO TALK! HOW FLO AND HER FELLOW CHATBOTS ENGAGE CUSTOMERS
xuding her famous friendly Flo-ness, But with AI informing the chatbots’ Technically speaking, Progressive’s chatbot she greets you with a wink in her interactions, the bigger idea is to uses Language Understanding service, part Ewords and a plan for your auto provide something with more emotional of Microsoft Cognitive Services, and LUIS coverage. intelligence than a digital tool. for short.
“Welcome friend! You’re looking positively “Probably our biggest core principle Designed to identify crucial information radiant today,” she says, before sharing a in building this: Try not to sound like a in conversations, LUIS interprets user photo of her true love: robot,” says Matt White, a marketing intents and distils valuable details from process manager with Progressive. entities. The result: a bot that can process, understand and speak with natural “We want to use simple, natural language. language. We want to add some personality and inject some wit where appropriate,” And as a machine learning-based service, White says of his company’s Flo chatbot, LUIS constantly improves a bot’s launched in October. “I guess the best communication game. That means Flo way I can describe it is: we are looking for learns from each customer encounter. She’s always ready to riff on fun topics opportunities to delight.” (“unicorns”) or her dinner plans (“a taco”) She also admits when a customer’s words or even her own vehicle (“I drive a car that The digital version of Flo helps customers aren’t clicking for her. In those cases, she runs on smiles”). Then she’s all business: move payment dates, file accident claims, may respond: “I’m not picking up what “Now, back to your quote.” get auto quotes and more. She also can you’re putting down. Try another way answer Insurance 101 questions like: of asking me.” If the follow-up question You know her as Flo, the white-clad, What’s liability? doesn’t make sense to her AI brain, she swoop-haired, sun-shiny character from may reply: “I’m sorry this isn’t working out TV ads promoting Progressive Insurance. The TV persona already has her own as planned. Would you like to speak with Facebook page (with more than 4 million someone directly?” These days, Flo also works a side job, followers), where users can query Flo joining a rising crew of commercial through Facebook Messenger. According At that point, a customer can ask Flo chatbots equipped with artificial intelligence to Progressive, several thousand users to connect them with a live Progressive to mimic human conversations, grasp have communicated with the chatbot, expert. consumer questions and take swift action. typing more than 15,000 individual questions, or “utterances” in tech The ability to transfer from a virtual This new wave of virtual agents – also vernacular. agent to a human also underpins an AI spanning chatbots launched by UPS and chatbot launched in February by Sabre, a Sabre – engages customers in online Two more key pieces of chatbot vocab technology solutions provider to the global places they may roam, from Facebook include “intents,” the meaning behind travel industry Messenger to Skype. They’re made to users’ questions, and “entities,” the tackle routine tasks, such as creating sentences within a chat. Sabre is piloting its chatbot with Travel insurance quotes, tracking packages or Solutions International USA (TSI), a travel changing airline flights. To make it all work, Flo met LUIS. agency. TSI, which nicknamed the bot
38 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
“Ella,” makes it available via the TSI app and location names that are core to the Services’ QnA Maker, which enables a or through the company’s Facebook page. travel business, Callaghan says. bot to answer frequently asked customer Users can change existing flights, request questions. special meals, select and pay for seats, “To understand the Bot Service, think obtain emailed itineraries, and ask trip- about going into the tools section at “The ceiling is pretty high as to where we related questions about a gate number, Home Depot where you can pick up think we can go, serving our customers’ flight status and more. saws or hammers in all different colours needs with fast responses and by being and different brands. For the bot market, convenient for them,” White says. “But During the pilot phase, Sabre and TSI are Microsoft has created that kind of certainly, there are areas where a human measuring how often and when travellers toolkit, filled with the digital screwdrivers, touch is required and, frankly, preferable.” engage with Ella and when they are likely hammers and wrenches you need to to divert to an agent. help you get started building a bot,” Even if a chatbot like Flo sometimes seems Callaghan says. utterly human. “TSI is interested in identifying ways to direct more of the routine requests to The Azure Bot Service also served as the Such as during this actual conversation: a technology solution such as the bot, foundation for a UPS chatbot – launched in thereby enabling their agents to focus on November 2016 – that enables customers FLO: I love to help! You can ask me more complex and revenue-generating to research shipping rates, track packages anything from how to update your policy conversations with passengers – moments and find UPS locations. The bot runs to general insurance-y questions. e.g. What when you actually want that person-to- on Microsoft Azure. Users access it via is liability? Or we could just chit chat about person interaction,” says Chad Callaghan, Facebook Messenger, Skype and Amazon our hopes and dreams. It’s up to you! director of Sabre Studios, an innovation platforms. lab within Sabre. The company is based CUSTOMER: What are your dreams, Flo? near Dallas, Texas. “The chatbot … provides a more natural, intuitive, personalised and FLO: Mostly, I dream of helping you save “Think: the multi-leg, complicated, human-like interaction between UPS on car insurance international itinerary. You want that and its customers,” says Kumar Athreya, human interaction. So how can technology a UPS senior manager for applications CUSTOMER: Cool. Gotta run but I’ll get help augment the productivity of their development. back to you later for a quote. agents?” Callaghan adds. UPS, headquartered in Atlanta, plans to FLO: Goodbye then! To build its chatbot, Sabre utilised the give users the ability to opt out of a bot Azure Bot Service and a selection of chat so they can speak with a live agent, if Microsoft Cognitive Services, including desired. LUIS. See more from Bill Briggs at: “With these tools and technologies, we news.microsoft.com/transform/ The company leaned on those services, are closer to the beginning than the end of in large part, because it recognised the the journey,” says White, of Progressive. Image courtesy of Progressive. deep challenge of applying language- The insurance company also uses Screenshots of Progressive chatbot understanding tools to the unique lingo Microsoft Bot Service as well as Cognitive courtesy of Progressive.
39 Make the most out of SharePoint Modern with Wizdom’s award-winning intranet product fully tailored for your enterprise digital workplace!
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ight across the community, Entrants submitted across 6 awards categories: there are many stories of the • Best Search Solution innovation, inspiration, challenges R • Best Management Solution and hard work that go into building a great digital workplace. With the • Best Office 365 Add-In pace of change, competing demands • Most Innovative SharePoint Solution and varying degrees of complexity • Best Mobile Solution it’s no easy task. For this year’s • Most Creative Use of Microsoft Flow European SharePoint, Office 365 & Azure Community Awards, across 6 categories, we again asked you to The main aim of the ESPC Awards is to celebrate the best projects, people share your story of how you met and teams in Europe and recognise the hard work, innovation and dedication the challenges of delivering impactful of those in the SharePoint, Office 365 and Azure community. solutions along the journey to the modern workplace. Hopeful entrants submitted their products, solutions, contributions or projects earlier this year to be in with a chance to be crowned best in Europe. Many of you shared your trials and tribulations and the secrets of your All submissions have now been reviewed by an independent panel of industry success - not only celebrating and experts and the winners for 2018 will be announced live on the main keynote recognising the efforts of you & your stage each morning of the conference. Please join us in saying good luck to team, but also potentially helping the all entrants and a huge congratulations to the winners of these prestigious, community learn from your experience. Europe-wide Awards.
41 By VLAD CATRINESCU While most announcements today are about the cloud, there are still quite a few enterprises that are using on-premises systems. This year, we will see the next generation of Office servers such as SharePoint, Exchange and Skype for Business hit general availability and, hopefully TOP 10 bring the last three years of innovation from the cloud to the data centre. Let’s take a deep dive into the exciting features that made it FEATURES IN in SharePoint 2019. MODERN SHAREPOINT EXPERIENCES After being used by millions of users in Office 365, the most significant SHAREPOINT evolution to SharePoint in recent years has finally made it on-premises. Modern SharePoint Experiences include Modern SharePoint Team Sites and Communication sites, as well as the new experience in both lists 2019 and document libraries. Let’s take a more in-depth look at each one of those experiences.
1 6 MODERN SHAREPOINT TEAM SITES Another useful Office 365 feature brought IMPROVED SHAREPOINT The first pillar of modern SharePoint over to SharePoint 2019 are the “Move FRAMEWORK SUPPORT experiences is the modern team sites To” and “Copy To” actions, allowing Another new feature in this version of seen in Figure 1. Modern Team sites are users to quickly change the location of a SharePoint is that SharePoint Server 2019 responsive by default and include an out of document to a more appropriate one. now supports SharePoint Framework 1.4.1 the box news publishing engine, allowing to allow developers to create modern web users to share news with the rest of the Modern SharePoint lists in SharePoint 2019 parts that work for both SharePoint online, team. Unlike Office 365 where most also include the conditional formatting as well as SharePoint on-premises. With modern team sites are connected to an feature seen in Figure 4. Conditional SharePoint Server 2019, developers can Office 365 Group, on-premises modern Formatting allows Power Users to use webhooks for list items, SharePoint team sites do not need any integration configure different display rules for specific Framework Client-Side web parts and with Exchange to function correctly. columns to quickly view the status of that extensions in modern experiences, as well item. as asset packaging and automatic JavaScript 2 file hosting from the app catalog. MODERN SHAREPOINT 4 COMMUNICATION SITES MODERN SEARCH EXPERIENCE 7 The next pillar of modern SharePoint The last piece of modern SharePoint to ONEDRIVE SYNCHRONISATION experiences is modern communication make it on-premises in SharePoint Server WITH THE NEW ONEDRIVE CLIENT sites. Communication sites are sites 2019 is Modern Search. The modern SharePoint Server 2019 allows that are mainly used to share news, search experience, seen in Figure 5 makes organisations to run on-premises policies, and information to the users it easier for users to find documents, list SharePoint to profit from the latest that are included. SharePoint Server items and people inside the SharePoint improvements in OneDrive and Windows 2019 includes three different templates environment. 10. SharePoint 2019 works with the latest of communication sites: Blank, Topic, version of OneDrive, also known as Next and Showcase. You can view a modern 5 Generation Sync Client (NGSC) and communication site in Figure 2. THE SHAREPOINT HOME supports the latest innovations in windows Our next new significant feature in such as Files on Demand. 3 SharePoint on-premises is the SharePoint MODERN LISTS AND LIBRARIES Home. The SharePoint Home, seen in 8 Digging deeper into our sites, SharePoint Figure 6, brings all the news from team SHAREPOINT WORKFLOW MANAGER Server 2019 also brings support for sites and communication sites together in With the release of SharePoint Server modern SharePoint lists and libraries. a single location. All the sites you follow 2019, Microsoft also released the Modern SharePoint Libraries, seen in are also brought together, including activity SharePoint Workflow Manager, an updated Figure 3, allows users to quickly view from each site, and offer quick access to version of Workflow Manager 1.0. While information about their documents, your favourite sites. this new release does not contain any new including permissions and metadata. end-user features, it makes it easier for
42 2
1 3
administrators to deploy inside the organisation to support SharePoint 2013 mode workflows.
9 POWERAPPS AND FLOW INTEGRATION With InfoPath and SharePoint Designer both being deprecated in SharePoint, 4 users might want to look elsewhere for new projects requiring custom workflows and forms. While InfoPath and SharePoint Designer are still supported on-premises until 2026 and are the only available option for organisations that are 100% on-premises, there is a better option for organisations in a hybrid environment.
By leveraging the on-premises data gateway, organisations will now be able to use Flow, PowerApps and Power BI in Office 365, even on their on-premises content. This will not only allow users to have a friendlier Business Process Automation creation process, but it will also allow organisations to create on 5 a supported platform that gets new features every week. While this feature was also technically available in SharePoint Server 2016, in SharePoint 2019 it provides a better integration with Modern SharePoint Sites.
10 POWER BI REPORT SERVER INTEGRATION With the release of SharePoint 2019, quite a few Business Intelligence features that we’re used to got deprecated or removed from the product. However, we can now use Power BI Report Server, which is the version of Power BI for on-premises to create stunning reports, and easily display them in SharePoint 6 Server 2019.
See Figure 7
As you can see from the ten previous features, the most exciting features that were released in SharePoint online did make it to on-premises in SharePoint Server 2019. While some of the most recent features such as Site Designs and Hub Sites did not make the cut, I think that these features bring a lot more excitement for business users to migrate to SharePoint 2019 to leverage the easy to use modern SharePoint in their on-premises environment. 7
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ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
across all of them. However, there is no right information within your platform single technology solution that can provide is much more than search -- it’s about everything your organisation requires, the “findability” of information, people, and in most cases, what is needed is projects, and other resources across a combination of technology, process workloads, including search, navigation, improvements, and cultural change. and refinement of the user experience (UX) itself. THE As you review your own systems and processes to try and identify the areas SOCIAL INTERACTION which have the greatest need for How users interact has become a critical 6 TENETS productivity improvements, there are 6 component of every organisation’s core tenets that you need to consider: productivity planning. Without a plan, users will adopt whatever tools are already OF CLEAR DEFINITION OF WORK familiar to them, which may not be secure, Begin your planning by clarifying what compliant, or scalable for your business. it is that you are improving. What Look at how your end users are working, PRODUCTIVITY are the discreet workloads that need and find a way to build your enterprise improvement? We often get caught up platform to match their work patterns. Of in the excitement around technology course, keep in mind your organisational By CHRISTIAN BUCKLEY features and capabilities, and lose sight constraints around security, storage, on the reasons we rolled out these tools compliance, and reporting, as improving or those of us in the collaboration and services in the first place. Improving social interaction does not have to come space, our lives are filled with the productivity begins by getting back to the at the cost of these corporate governance Falmost daily battles of integrating basics and understanding the core tasks requirements. disparate systems and data, improving and workloads beneath the technology end users’ experiences to help people get and processes. CHANGE MANAGEMENT the most out of those systems and data, And finally, central to any productivity and keeping up with the latest, greatest INFORMATION CLASSIFICATION strategy is your change management technologies. The enterprise platforms we AND MANAGEMENT process. Make it crystal clear to your use (CRM, ERP, HR and finance platforms, Once the workloads have been defined, end users the priority, expected delivery, etc.) are increasingly trying to solve not the next step is to understand the and ongoing status of their feature and just the core workloads, but to also ensure constraints. What content, data, and solution requests. No platform is ever productivity when moving *between* artifacts are generated within your static -- people will need modifications, these workloads - all in the name of system, how is it classified and managed, customisations. Have a process defined “productivity.” and what information lifecycles and data and in place to capture their feedback and oversight (policies, regulatory guidelines, requests. Make it transparent, as the more The underlying problem, however, is the compliance standards) must be applied you involve people in the process, the more increasing complexity of management of for each workload? likely they are to accept the end results. these productivity solutions. For many organisations, the wealth of technology AUTOMATION Before you become too discouraged options has not improved upon this With your scope and constraints defined, in the gargantuan task ahead of you, fundamental collaboration problem. you can now look at ways to streamline. remember that there is a definite ROI in Whether through workflow, the creation improving productivity: faster employee We all ask the question “How productive of bots and connectors, or other artificial onboarding and training, more business are our end users?” and yet most people intelligence (AI) and machine-learning output, more usage of the platform, have no clue about how to connect the (ML) capabilities, there are many ways in and of course, faster realisation of the technology they deploy with quantifiable which you can automate repeated tasks financial investments you’ve made in your improvements to productivity. We all have to improve productivity, and to help users business platforms. The key to moving an idea of what productivity means, and better surface information at the right forward is to be clear on what you have whether or not we think our organisations time, and in the right context. in place today that is working, and to are good at empowering employees to be prioritise your steps forward based on productive. The problem is that we tend DISCOVERABILITY the highest business impact. to look at productivity primarily through An often-overlooked tenet of productivity the lens of technology, and even then, is planning for discoverability. Optimising one tool at a time versus a holistic view the experience for how people locate the
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* Ranked #1 in Clearbox annual global evaluation of Intranet in-a-box products A NIGHT AT THE CIRCUS This year the ESPC18 Party Night will be held exclusively in one of Copenhagen’s most iconic venues, Cirkusbygningen on Wednesday 28th November 7.00pm.
The Circus Building on Axeltorv in the heart of Copenhagen is the atmosphere await. While enjoying an exquisite dinner, you get oldest of its kind in Europe. This magnificent Circus Building was served a string of amazing acts under the stunningly beautiful dome inaugurated with an enormous public celebration in Copenhagen of the Circus Hall. Stimulate your senses with each spectacular on 8 May 1886. Since then, the building has played host to a wide performance that will have you laughing, marvelling and holding variety of Danish and international circus troupes. From 2003 the your breath in suspense. spectacular Wallmans Dinner Show has been the Circus Building’s resident entertainment receiving more than one million guests. The night will continue into the early hours with music, dancing and more….Party Night tickets will be available for collection at The Wallmans Dinner Show experience starts as soon as you the registration desk in the Bella Center from Tuesday 16:15 – step through the entrance, where the performers and magical Wednesday 14:00 only. We look forward to seeing you there!
47 FEATURE BELONGING INSIDE OF DIVERSITY & INCLUSION IN THE TECH COMMUNITY
By HEATHER NEWMAN
Outsider, outlier, outcast. Words that none of us want to be.
often break bread with a dear friend and potentially have similar life experience in colleague, Karuana Gatimu, Principal the mix. IProgram Manager for Microsoft Teams There is another piece of this puzzle and last year’s ESPC Women in Tech that is important to layer onto this cake. Keynote speaker. We were discussing Intersectionality is an analytic Diversity and Inclusion in Tech and she framework which attempts to identify told me about a new word that is being how interlocking systems of power added when talking about Diversity and impact those who are most marginalised Inclusion. in society. Intersectionality considers that various forms of social stratification, That word is Belonging. such as class, race, sexual orientation, Making the acronym DIB or DIBs. age, disability, and gender, do not exist separately from each other but are Diversity is the range of human You know how it feels to come into a interwoven together. differences, including but not limited to room where you don’t “belong.” Or when While the theory began as an race, ethnicity, gender, gender identity, there is no seat at the table, and you have exploration of the oppression of women sexual orientation, age, social class, to stand in the back. It’s terrible. of colour within society, today the physical ability or attributes, religious or Not so long ago it was not odd for analysis is potentially applied to all social ethical values system, national origin, and there to be one woman on a developer categories (including social identities political beliefs. - Wikipedia or engineering team. To be the one black usually seen as dominant when considered Inclusion is involvement and person, to be the one gay or lesbian independently). – Wikipedia empowerment, where the inherent worth person. And that is still true in many tech Diversity, Inclusion, Belonging and and dignity of all people are recognised. teams today. Intersectionality – so now we have DIBI. An inclusive business promotes and When no one else looks like or shares Intersectionality looks at humans with sustains a sense of belonging; it values and the same life experience, there is a feeling all the things that they are, where they practices respect for the talents, beliefs, of an outsider that is real but that the come from, and that all of those things are backgrounds, and ways of living of its majorities do not feel. the sum of our parts. That we are not just members. - Wikipedia High Tech has traditionally been a white one thing but a myriad of things and some Belongingness or belonging is the male-dominated industry. When we build of them out front, some of them hidden human emotional need to be an accepted Diversity and Inclusion programs inside from view. You never know what is behind member of a group. Whether it is of tech, belonging is giving everyone the someone’s smiling eyes and that awareness family, friends, co-workers, a religion, ability to be their true selves at work, not of what is inside someone can be just as or something else, people tend to have working so hard to fit in but simply being important as what is on the outside. And an ‘inherent’ desire to belong and be an able to be who they truly are and do the this goes for everyone, all of us. important part of something greater than work. Crafting these programs do include Tech organisations need to look at all themselves. This implies a relationship building male allies and including men in four factors when building these programs. that is greater than simple acquaintance or these conversations and programs as we And this starts with leadership. From familiarity. The need to belong is the need are all learning together. the top down creating safe places to to give and receive attention to and from When companies are diverse and share ideas, to be heard, to be credited others. - Wikipedia inclusive, this nonbelonging doesn’t go with those ideas, to be supported when away completely, but it certainly helps decisions are made and by supporting a And this addition is important. people see others that they look like and team when they work well together.
48 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
Mentoring and sponsorship is also part of this puzzle. “Inclusive teams that value diverse perspectives and Creating the connective tissue between leaders and those inclusive design principles will have the deepest impact in coming up with a clear career path and advocating for them building products designed for everyone.” – Satya Nadella, for their next level up, the next big assignment, this drives CEO Microsoft. both happiness, autonomy and deeper engagement. For everyone. Is the important piece of that quote. Built If you look at the millennial view of DIB, they come by everyone, designed by everyone. to the table many times with raw authenticity and don’t Leaps in creativity and innovation come from the feel the need to hide who they are; they clash many blending of our different viewpoints, backgrounds, times with leadership that doesn’t allow them to be worlds and life experiences. Creating a company culture themselves which can bring another misstep in building that is diverse, inclusive, where you feel you belong, and these programs. They also jump ship faster when the fit where there is understanding of intersectionality is the isn’t right, and when the values they have are not shared responsibility of all leadership in the industry, and it sits with with leadership. every one of us. Adding the “B” and the “I” to the mix doesn’t solve all When you belong, you feel it; when there is empathy, the issues of building Diversity and Inclusion programs there is better understanding. inside tech companies, but it is a big part of the ever- When we work in the fast-paced world of technology, changing viewpoints around this subject and a good addition slowing down for a moment to truly see people, hear to the recipe. people, understand people and create safe spaces for these Earlier this year Satya Nadella, CEO of Microsoft uncomfortable conversations, we can then fly faster, create sent out a tweet in response to a post by Jennie Lay more grandly and solve the problems of our world with Flurrie, Chief Accessibility Officer about the launching of more grace and thoughtfulness. Microsoft’s Autism Hiring program: We all belong to the human race. There is no other.
WOMEN IN TECHNOLOGY LUNCH SPIN YOUR TALE: THE FICTION WRITER’S GUIDE TO TELLING YOUR STORY
By DONA SARKAR, MICROSOFT, USA
WEDNESDAY 12:45-14:00 Your brand is your professional reputation. around, they will absolutely make it up for GROUND FLOOR FOYER It’s what you’re known for. It’s what you’re you. In your absence. Likely leading to a an expert at. It’s why people call on you. brand that you may not love.
People are talking about you behind your Here’s the kicker though: You can’t People who spin their tale have made it big back. Your friends. Your co-workers. Your control your brand. It’s what other in this world. No matter what they do for management. people think, say, and feel about you. a living, where they come from, or who People you don’t even know. However, you CAN craft and control they know. All that mattered was how they They’re all doing it. What are they saying? your story, the thing that leads to spun their tale. And today you will join the What? You don’t know?! your brand. global community of people who have done exactly this. Whether you like it or not, your name has You need to Spin Your Tale. a brand attached to it. Your brand is what Welcome to the tribe. people say about you when you’re not in If you don’t spell out for people the story the room. you want told about you when you’re not
49 FEATURE
By BILL BRIGGS A NEW APP AIMS TO SHATTER THE STIGMA SURROUNDING
MENTAL HEALTH JEFF DORCHESTER
His detour into darkness began with a racing heart in the middle of the night.
eff Dorchester, a physically active others who share similar experiences with I didn’t want to keep telling my wife I’ve entrepreneur in his early 40s, awoke in anxiety, addiction, depression and dozens got problems because I didn’t want to Jhis Colorado bed two years ago to the of other conditions. scare her. I didn’t want to go to my friends terrifying sensation of atrial fibrillation They aim to help smash barriers to because they’ll look at me differently. And – his heart’s upper chamber was beating mental wellness by offering users a safe, I didn’t want people at work to know.” 400 times per minute. Doctors would affordable support group that’s global and So Dorchester began to unload private need to shock his heart back into normal always available – as well as a chance for thoughts to anonymous people who rhythm. others to mentor folks seeking answers. frequented his favourite online chats for Neither the cause nor the fix were Ultimately, the co-founders seek to stop gamers and car buffs. It felt safe. Nobody immediately clear. What came next, though, the stigma that so often mutes or muffles judged him. And many people on the sites only deepened his danger. Dorchester crucial conversations around mental health. openly related to his experience because slipped into clinical depression, a first-time “As we began to share the stories they, too, lived with depression, he says. experience common to cardiac patients. of what we were building, we found As Dorchester found room to breathe, Fearing what others might think, he it amazing that everybody has a story he gained the footing to become one of barely told a soul. His silence held for but very few people talk about it,” says those helpful, credible voices. months, until Dorchester confided to a Gonzales, 47, a tech entrepreneur and Last October, an online friend in a car close friend, Dion Gonzales, that he had executive also based in Colorado. chat revealed to Dorchester that he was been struggling – but also had an idea that Globally, hundreds of millions of people planning to commit suicide that night. might help more folks open up, possibly live with depression as well as with anxiety “I’m like, ‘Stop! Stop!’ And next, I was saving lives. disorders, addictions or other conditions, talking to him on a direct messaging app. An What Dorchester heard in return reports the World Health Organization. hour into that, he was like, ‘Dude, you just floored him: Gonzales was, himself, quietly “When you consider all the people who saved my life. You just talked me down.’” reeling from a recent suicide attempt by a won’t seek help or who aren’t willing to Soon, he decided to share everything, family member. Each man had kept their talk about it, imagine how many could including the app idea, with Gonzales, his own staggering crisis hidden from one have a new avenue to begin healing,” friend and tech collaborator since 2010. another and the world. Dorchester adds. “It’s mindboggling.” That’s when he learned that Gonzales and “You end up being isolated. And it’s For Dorchester, 43, the abrupt arrival of his family had been working through a scary,” Dorchester says. “That day, we severe depression was equally stunning. suicide attempt by a family member. collectively agreed it was time to take a “I didn’t know what that was. It’s sort “The timing was impeccable,” Gonzales stand and fight for this cause.” of like you become a different person,” recalls. “I had no idea Jeff was going The pair recently launched iRel8, a chat Dorchester says. through that. But like Jeff, we also had tried app that connects users anonymously to “For a while, I was hiding everything. professional counselling, which
50 ESPC18 COPENHAGEN 26-29 NOVEMBER 2018
DION GONZALES
we found very clinical, not relatable. for Android. During a 90-day promotional We didn’t connect with the therapist period, the app can be purchased for on a personal level.” $3.99. After that, users will pay a $1-per- They both immediately seized on month subscription. the same word. It was what Dorchester While collaborating on iRel8, they used had found in the people on his chats Microsoft Office 365 to swap platform and what Gonzales was hoping to find concepts, business ideas and personal in the professionals: relatability. As their inspirations, each working from their app moved from concept to software, respective home offices in the Denver “I relate” became “iRel8.” area. To build the app, Dorchester relied Both men say they – and their families on code from Visual Studio. – are in a better place. Now, they hope With the app available to anyone others can reach healthier ground. around the world possessing a smart iRel8 features dozens of open, individual phone, the co-creators plan to incorporate “rooms” under categories that allow users Microsoft Translator to break language to find others who can quickly empathise barriers and fuel growth to reach a critical and offer guidance, the co-creators say. mass where people are talking 24/7 in For example, within the anxieties group, every room. users can visit sub-rooms for panic disorders, social anxieties, phobias and “We’d like each room to have 10, 15 or health-related anxieties (like Dorchester’s). maybe 100 contributors,” Gonzales says. Under PTSD, users can find sub-rooms “We’re looking for 3,000 to 5,000 users catering to combat veterans or people to have a sustainable product with people 1 who have experienced trauma or loss in always online to relate. That’s obviously who lives with chronic PTSD stemming the civilian world. scratching the surface. I would like to have from abusive relationships. “What we’re really going for is that millions globally.” “An app like this is needed because one-to-one, peer-to-peer connection,” there are many in this world who have Dorchester says. In time, they intend During the app’s build, Gonzales and mental health questions and concerns to make a network of mental health Dorchester held dozens of conversations and may want to remain anonymous professionals available through the app. with potential users, including law but who also want to get answers to The app is available now in the App enforcement professionals, military their questions,” says Moya, who lives in Store for Apple devices and Google Play veterans and people like Christine Moya, Denver.
51 FEATURE
A NEW APP AIMS TO SHATTER THE STIGMA SURROUNDING MENTAL HEALTH ...CONTINUED
When people download iRel8, they converse via user names, protecting their identities. But with anonymity underpinning their concept, the co-founders realised they had to proactively address a modern and unfortunate reality common to many social channels: trolls. At other virtual gathering spots where people share personal thoughts or pieces of their lives, cyber bullies may visit simply to provoke. On health- oriented chats, scammers also may try selling bogus remedies. For a mental health app that attracts vulnerable people seeking a friendly ear and real solutions, rigid screening must be built into any social platform to keep conversations healthy, cautions Texas psychiatrist Dr. Harry Croft. “This app is 24/7, available to everybody and only costs a buck a month. It that a value? Yes, it is,” says Croft, who has interviewed and treated U.S. military veterans for combat-related anxiety and substance abuse. “Of course, there are potential problems monitoring against people who have their own agendas. Now, if you know about those problems in advance and you try to put in safeguards then, yes, it’s a great idea,” Croft says. Bots that analyse text and sentiments, quickly detecting abusive language, can help weed out potential trolls, the co-creators say. They’ve also provided users the ability to report inappropriate dialogue, which can get violators banned. And they intend to build an “ignore” function that lets individual users decide 2 what they don’t want to hear – or who they don’t want to hear from. What’s more, they say the subscription fee will help ward off trolls, who tend to inhabit free venues. “We have various levels of policing to keep it a safe place,” Dorchester says. To make that safe space feel even more welcoming, the co-founders hope their app fuels fundamental changes in some verbiage long used within the mental health realm – words that may add to the stigma. Instead of referencing “mental illness,” for example, the co-founders use “mental wellness.” They’re also trying out other versions: “inner wellness” and “whole wellness.” “We hope that people talk about things differently,” Gonzales says. “We want to encourage people to use new words, so they can begin to start new conversations.”
See more from Bill Briggs at: news.microsoft.com/transform/ All images courtesy of iRel8.
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mover.io FEATURE ESPC17 WINNING HACK: OFFICE 365 AS AN EVEN BETTER COLLABORATION SPACE
ast year the Annual European SharePoint, Office 365 & Azure LConference Hackathon in Dublin was a roaring success with a host of amazing solutions being developed across the two days, including SharePoint assistant bots, PDF converters with a difference and a solution that never lets your office run out of coffee! Mike Ammerlaan, Vesa Juvonen, Paolo Pialorsi, Eric Overfield, Waldek Mastykarz, Elio Struyf and Erwin Van Hunen were on hand to offer expert tips and advice to all participants.
Hackers worked late into the night to develop their solutions and presented their final work in a demo at the ESPC Hackathon Showcase. Here, Velin Georgiev THE PROCESS: and Joon Du Rant were crowned winners INTEGRATION BETWEEN OFFICE 365 with their idea of using Office 365 and MULTIPLE PRODUCTS AND AZURE ML Machine Learning to create communities TO COMPLETE THE FLOW that can help and learn from one another. Read on to find out how they did it. -- Get data from the Office 365 logs This sounds hard to achieve in a two/three- (the red cloud icon is the start point) day hackathon and it was! Joon and Velin Before beginning, Velin and Joon wanted to -- Move it into Azure machine learning had to unitise their time, experience and answer the following questions: -- Build clusters of people with similar tooling to be 100% productive. Fortunately, -- How can we give the users information interests they are both very experienced and they need to successfully use Office 365, -- Move the clusters report data to a organised professionals with many years therefore collaborate better? SharePoint list of experience working with some of the -- Can we create Office 365 communities -- Attach Power BI reporting and best names in the Office 365 community. that can help and learn from one dashboard to the SharePoint list The team identified the decision to do another? -- Attach Microsoft Forms to the clusters the project with almost no code, instead with users and send them a Microsoft integrating different Azure and Office 365 Office 365 users can learn from others Forms survey by sending the invites products to move and transform data, as with a similar usage profile, we just need from Microsoft Flow one of the main ingredients of their success. to identify people with similar interests -- Analyse users’ feedback and the clusters and add them to a group. Sounds easy, data together They have now implemented their hack in but many organisations fail at that -- Identify groups with similar interests and their organisation, helping to make users’ for different reasons. To improve the champion collaborators lives easier. collaboration and knowledge sharing -- Create Yammer groups based on Office you can’t just add a bunch of people in 365 Groups and invite the users with “The modern era is here, and we have all a group, you also have to identify the the help of Microsoft Flow again those complex tools provided for us by the collaboration champions; users who are -- Repeat the process after some time cloud so why not use them to bring better willing to help the communities i.e. SMEs to reorder the groups based on experience to our users!” and experienced buddies to moderate, the users’ all-the-time changing Velin Georgiev share and spread information. information needs.
54 REIMAGINED, REDESIGNED AN EXALTED DIGITAL EXPERIENCE Now at: Booth #15 C0MMUNITY MEMBERSHIP
Continue your ESPC journey online by joining the European SharePoint, Office 365 and Azure Community today. Become a member and get access to the Resource Centre containing a wide variety of free, expert content from the community including over 2,000 eBooks, how to videos, webinars, blogs and presentations.
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WE WISH TO SHAREPOINTCOMMUNITY.DE VISUALSP ACKNOWLEDGE AND Website: www.SharePointCommunity.de www.visualsp.com THANK THE 2018 The SharePointCommunity.de is the central VisualSP specialises in providing context starting point for SharePoint and Office 365 sensitive help to all SharePoint users. Our SHAREPOINT USER users, admins and developer in the DACH- SharePoint Help System makes the SharePoint GROUPS FOR THEIR region. With over 20 regional user groups, end user experience simple, effortless, and SUPPORT THROUGHOUT discussion forums, podcasts, video channels efficient. It cuts down on help desk costs by and more. We support more than 8,000 providing step-by-step guidance to users at the THE YEAR. registered users. point of interaction. The help and training for users is in-context to the SharePoint interface delivered to end MEDIA PARTNER users through a Help tab in the SharePoint ribbon as well as Inline help spread across the SharePoint pages. All versions of SharePoint are supported. Email [email protected]
ONLINE SPONSOR THE RECORD Website: www.technologyrecord.com The Record provides news and thought leadership on Microsoft and partner technology in the financial services, communications and media, manufacturing, public sector, and retail and hospitality industries. PORTAL SYSTEMS Via a quarterly printed magazine, website Website: www.portalsystems.de and app, The Record covers industry trends, Phone: +49 40 2260 4000 product launches, new implementations and Portal Systems is a privately owned company event news, as well as commentary articles, based in Hamburg, Germany. Shareflex, its case studies and in-depth features. Business Application Platform provides a The magazine’s editorial calendar is put complete add-on for Microsoft SharePoint together with guidance from leading members 2013 and 2016 as well as Office 365/ of Microsoft’s worldwide industry teams, SharePoint Online that can reduce addressing key topics that are capturing development efforts in SharePoint projects by the attention of technology executives in up to 60%. enterprise businesses today, including cloud Based on Shareflex, Portal Systems delivers computing, the internet of things, enterprise highly flexible, predefined and professionally social, mobility and big data. sound business solutions for applications To subscribe to the FREE digital edition, like contract, audit and quality management. please visit: www.technologyrecord.com/ In addition, anyone can use the features magazines/digital-editions of Shareflex to create custom solutions and to compose new solutions at any time. Since 2008, Facebook: @technologyrecord Portal Systems has carried out projects for Twitter: @tech_record more than 300 companies in the DACH region.
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64 Add-On Products 50 Happit 42 Powell Software 41 Adlib Software 70 HarePoint 11 Precio Fishbone 40 Aquaforest 2 harmon.ie 76 Qembu 26+27 AvePoint 73 Hoozin 67 RecordPoint 58 BCC 63 IntraActive 43+45 Rencore 5 Beezy 74 IT-ROI Solutions 77 Resello 44 BindTuning 53 K2 8+9 Sharegate 61 BULPROS 36 Kianda BPM 48 Silverside 25 Cardiolog Analytics 19 KWizCom 71 SimplySo 31 CLM Matrix 52 Lightning Tools 54 skybow AG 38 Crossware Mail Signature 4 LiveTiles 69 Solu 365 22 d.velop AG 37 LMS365 By ELEARNINGFORCE 23 Spanning 57 Debble 68 ManageEngine 32 SysKit Ltd. 46 DevScope 3 Metalogix (Quest) 56 Tahoe Solutions 30 dox42 GmbH 10 Mover 34 Tryane 60 EdgeGuide 35 Muhimbi Ltd 16 U2U 21 edison365 55 OnePlace Solutions 28+29 Valo Intranet 65 Elastic Cloud Solutions 18 OneSource Accelerator for SharePoint 75 VisualSP 15 Exalt 33 OnTime® by IntraVision 1 R 51 Exclaimer 13 panagenda 20 Wizdom 7 FireStart GmbH 66 PeopleNet A/S 6 WorkPoint 47 FlowIT A/S 59 Piwik PRO 62 GSX Solutions 24 PointFire
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BEEZY FIRESTART GMBH HARMON.IE Website: www.beezy.net Website: www.firestart.com www.harmon.ie Phone: +34 608 586 662 Phone: + 43 732 9044 410 EMEA: +44 1494 358 340 Beezy is the intelligent workplace for FireStart is a leading BPM application in Germany: +49 715 2602 3001 Microsoft Office 365 and SharePoint. the Microsoft ecosystem that integrates France: +33 1 82 73 07 07 We make collaboration within your robust process management, powerful United States: +1 800 624 6946 organisation easy and relevant. By process automation, and insightful harmon.ie is committed to solving extending the Microsoft productivity process analytics with an interface that workers’ information overload pains, stack, we unify the digital workplace is incredibly easy to use. This allows brought on by the proliferation of email, and empower users to communicate, business users to build and maintain their documents, and multiple business apps, share and collaborate better, whether own processes, which can be transferred through our unique and innovative user on-premises, in the cloud or in hybrid into workflows with smart adapters to experience products. environments. the existing IT landscape, including CRM, Initially focusing on the struggles Large customers such as Vodafone, ERP, and HR systems. A drag-and-drop associated with using SharePoint and ZF, US Treasury and many more can form builder can read and write data from other Office 365 apps, harmon.ie strives now benefit from the full functionality of multiple systems, tasks can be received to unite these cloud-based enterprise an intelligent, modern digital workplace and managed directly in Microsoft apps into a single interface, organised by that brings together collaboration, Outlook, and workflow execution times meaningful topics (like projects, products, communication, knowledge and processes. can be monitored live. FireStart makes it and services), so business users can focus easy to let your work flow. on what matters most to them. Find us at www.Beezy.net, on Twitter The company is a Microsoft Partner of at @followBeezy or by email at the Year Finalist and an IBM global partner. [email protected] For more information, please visit www.harmon.ie.
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LIVETILES METALOGIX (QUEST) WORKPOINT www.livetiles.nyc Website: www.metalogix.com / www.quest.com www.workpoint365.com Phone: +1 877 247 5990 Phone: +44 207 850 0199 Phone: +45 40 37 08 33 LiveTiles is a global company out to Organisations for nearly 20 years have WorkPoint was acknowledged among reshape the way people interact with turned to Quest software to migrate, the 20 most promising SharePoint technology, through transformative manage, secure and protect Microsoft Solution Providers by the American enterprise solutions and intelligent design. platforms, including Active Directory, magazine CIO Review in 2015. At the Our intelligent workplace software helps Exchange, Office 365, Azure and more. same time WorkPoint was elected as professionals and educators invest their Only with Quest will you get the most the Independent Software Vendor of the time in high-value activities and get the comprehensive set of Microsoft platform Year at the Microsoft Partner Awards most out of their digital investments. management solutions, which now includes 2015 in Denmark. WorkPoint’s specialty LiveTiles makes the complex simple our acquisition of Metalogix – the leading is knowledge-sharing, management of through innovative software combining Office 365 and SharePoint migration and information, workflows and processes. artificial intelligence and analytics with a management provider. Over 20,000 clients WorkPoint business-solutions atop Office user-friendly interface. trust Metalogix to optimise the availability, 365 and SharePoint are optimal for e.g. Whether it’s deploying a set of performance and security of their content project management, HR management, productivity-enhancing bots, building a across the collaboration lifecycle. QA management, GDPR compliance, portal that surfaces your most-used apps No matter where – on-premises, cloud document management, contract and resources in a compelling interface, or hybrid - Quest delivers solutions that management and email management etc. or empowering IT teams with actionable help reduce the time and money spent on You can find WorkPoint partners usage metrics, LiveTiles strives to close managing Microsoft platforms, so you have in Scandinavia, Europe, North America the feedback loop between the end user, more time to drive your business forward. and Asia. designers, and IT teams and provide a truly A Microsoft Gold Certified Partner, intelligent user experience. an EMC Select Partner, and a managed For more information please visit: partner in the Microsoft High Potential WorkPoint365.com ISV Group.
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malicious activity and more. We are the only global provider of powerful, enterprise-class data protection for Microsoft Office 365, G Suite, and Salesforce. With data centres located in North America, the EU and Australia, Spanning is the most trusted cloud-to- SHAREGATE cloud backup provider with millions of WIZDOM Website: www.sharegate.com users around the world. Website: www.wizdom-intranet.com Phone: +1 888 444 3168 Phone: +45 38 41 25 30 Sharegate helps IT administrators Learn more at www.spanning.com. Building and delivering state-of-the-art worldwide through their cloud digital workplaces is the lifeblood of transformation. With Sharegate Desktop, what we do. Our top-rated intranet prepare and execute a seamless migration product offers components to build to Office 365. With Sharegate Apricot, and brand a digital workplace on top adopt and manage Office 365’s new of Microsoft’s SharePoint and Office ways of working. Finally, with Sharegate 365, empowering close to 400 Overcast, understand and reduce your companies and their digital workplaces Azure costs. Visit us at booths 8 & 9! around the globe. Headquartered in Copenhagen, U2U Denmark we deliver solutions all Website: www.u2u.be over the world through our great Phone: +32 2466 0016 partner network. U2U organises trainings for developers, At this year’s European SharePoint, IT professionals and Data Specialists Office 365 and Azure Conference in on Visual Studio, JavaScript, Office 365, Copenhagen Wizdom takes you one Microsoft Azure, Power BI, SQL Server step further beyond Microsoft’s new and Microsoft AI Platform technologies. and exciting Modern SharePoint SPANNING We deliver top quality courses by experience by showcasing the market’s Website: www.spanning.com trainers who are all experienced most comprehensive intranet product Phone: +1 512-236-1277 speakers and experts in their area. on Modern. Spanning is the leading provider of backup U2U courses are developed and and recovery for SaaS applications, authored in-house and are constantly Visit our booth for a talk on how to protecting more than 9,000 organisations being updated to reflect the latest get the most out of Modern for your from data loss due to user error, changes and innovations. digital workplace.
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services for their data back-up, migration, management and governance needs in the cloud, on-premises and hybrid environments. A four-time Microsoft Partner of the Year, AvePoint is a Microsoft Global ISV Partner and has been named in the ADD-ON PRODUCTS AQUAFOREST Inc. 500|5000 six times and the Deloitte Website: www.add-on.com Website: www.aquaforest.com Technology Fast 500™ five times. Founded Phone: +45 7944 7000 Phone: +44 (0)1296 768 727 in 2001, AvePoint is privately held and The world’s leading provider of meeting Aquaforest’s Findability Solutions for headquartered in Jersey City, NJ with room booking software for Microsoft SharePoint and Office 365 dramatically European offices and representation in the Outlook®, Exchange and Office 365. improve search success by ensuring that UK, Nordics, Netherlands, France, DACH, Quickly book meeting rooms and Site Collections are fully text searchable Southern and Eastern Europe. resources, order catering and services and and metadata is automatically added to manage visitors in one system, enabling you documents. to improve resource optimisation and work To maximise text searchability processes. Display all meeting activities Aquaforest Searchlight is able to audit on digital signage at key areas including site collection contents and runs an OCR reception and outside each room. process on documents such as image PDFs that are not text searchable, to generate Visit our website www.add-on.com to learn fully text searchable documents. more or come by our booth #64 for a Metadata can be automatically generated talk about streamlining room and resource based on document content via rules, BCC management. taxonomies, barcodes, PDF forms, XMP Website: www.bcchub.com and integration with text analytics services. Phone: +44 203 290 9224 Aquaforest Solutions are available both BCC, a Microsoft and IBM business partner, on-premise and cloud-based. offers diverse solutions with secure, Aquaforest is based in the UK and compliant and cost-efficient management in has been providing solutions to a world- the Microsoft and IBM infrastructure. BCC wide market since 2001 with over 2,000 has been developing quality products and customers in 50 countries. first-class implementation for over 20 years. We ensure consistent customer focus, great technical and interpersonal skills ADLIB SOFTWARE and effective service designed to assist Website: www.adlibsoftware.com and support. Our solutions fill the Phone: +1 866 991 1704 functional gaps in the collaboration Adlib has been transforming the way products available. We are working with enterprise organisations overcome over 800 corporate enterprises and SMEs unstructured data challenges for over across the world and have 3 million users 15 years. Integrating with various trusting BCC solutions. business applications, Adlib enables AVEPOINT digital preparation of documents for Website: www.avepoint.com improved migration, compliance, privacy Phone : +44 207 421 5199 and security, digital transformation, AvePoint accelerates your organisation’s capture and classification. Our document modern workplace success. We are here enrichment solutions allow over 5,500 to help you increase your productivity customers globally to elevate their and digital collaboration across your content and derive the insight that is organisation while maintaining a secure needed to support critical decision-making workplace. Over 16,000 companies and and secure competitive advantage. 6 million SharePoint and Office 365 users worldwide trust AvePoint software and
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Services and Sales & Customer Services, dynamic workflow, document generation with focus on Manufacturing, Professional and powerful tabular and graphical Services, Telecommunications, Healthcare, reporting for business intelligence. The Retail, Financial Services and Insurance. application is easy to implement with drag BULPROS operates on a global scale and and drop designers for creating simple has more than 1200 employees, working to complex solutions or you can choose across 17 offices, located in Europe and from a comprehensive library of best BINDTUNING North America. practice solution blueprints so you never Website: www.bindtuning.com have to start from scratch. The application Phone: +35 1252 099 068 is intuitive to both administrators and BindTuning is the leading platform for end users alike, integrates readily into building connected and engaging workplaces enterprise applications, is imbedded for Microsoft Office 365 and SharePoint. with artificial intelligence throughout and It includes all of the tools you need for integrates with leading digital signature creating a modern intranet experience, technologies like DocuSign. driving user adoption and providing CLM Matrix applications are used by a simplified way for teams to share clients worldwide in over 22 industry information, transform communication CARDIOLOG ANALYTICS verticals to consistently deliver successful and collaborate. BindTuning enhances the Website: www.intlock.com business results. Let us help you discover usability and accessibility of your existing Phone: +1 617 500 8461 the benefits of Where/How/Now® SharePoint data across all of your devices CardioLog Analytics has been a leader solutions that are agile, scalable and and is deployed in a fraction of the time in the field of SharePoint Analytics reusable. and cost when compared to traditional since 2005. Specifically designed for development models. SharePoint, the solution serves enterprises, For more information about our on- Since 2011, the BindTuning framework governments, and small to mid-size premise, SaaS and hybrid options please has transformed company intranets businesses. CardioLog Analytics enables visit www.clmmatrix.com. for over 20,000 global brands and organisations to improve intranet usability, organisations. Over 80 partners worldwide drive portal collaboration, boost user leverage the BindTuning platform for their engagement, and enhance overall business clients. BindTuning is privately owned with productivity. The solution is available as offices in Portugal and the United States. an on-premises or SaaS solution, with the ability to track SharePoint Online (Office BULPROS LOGO FOT PRINT IN RGB For more information visit bindtuning.com. 365), SharePoint 2016, 2013, 2010, 2007, Yammer, and Sitrion.
CROSSWARE MAIL SIGNATURE Website: www.crosswareuk.com Phone: +64 9 303 2222 At Crossware, we like to think “outside the inbox” – we quickly and collaboratively solve email-related problems – and apply the power of over 20 years of experience BULPROS to deliver the best in collaborative email Website: www.bulpros.com CLM MATRIX solutions across the globe. From our base new colors Phone: +359 2 489 5725 RGB: 0 | 118 | 206 Website: www.clmmatrix.com in New Zealand we have united a team BULPROS is an innovative global IT and Phone US: +1 9728 992 467 of highly skilled and certified professionals BPO services, solutions and product Phone UK: +44 (0) 2079 935 026 focused on giving organisations the power provider, one of the global fastest growing With CLM Matrix’s intelligent process to create beautiful email signatures. technology companies. Its offerings includeRGB: 0 | 40 | 85 automation (IPA) application platform, Our flagship solution is Crossware Industry Digitalisation, Cyber Security, organisations can rapidly build and deploy, Mail Signature for Office 365, a uniquely Collaboration, Application Modernisation, agile no-code enterprise-grade solutions powerful company solution for creating Infrastructure Transformation, Technology with SmartForm® content automation, and applying centralised email signatures
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to every email. Sleek, compliant and personalised signatures are automatically added to each email, no matter what device you’re sending from. Seamlessly integrated with Microsoft Office 365, Crossware Mail Signature is designed for any size of organisation. DEVSCOPE DOX42 GMBH. Find out more, and start your free trial Website: www.devscope.net Website: www.dox42.com today at www.crossware.co.nz Phone: +351 223 751 350 Phone: +43 676 75 48 204 DevScope is a dynamic, agile, experienced dox42 is an innovative software product company specialised in mentoring and for document automation and data development services on cutting-edge integration – flexible, powerful and technologies. The company evolves intuitive. dox42 enables you to generate around passionate teams to design and complex documents automatically and build innovative apps and solutions for integrate data, images, tables, dynamic BI, Big Data and data visualisation, CRM, charts, QR-codes and text modules from collaboration and web portals, integration SharePoint Online or On-Premises as platforms, SaaS, cloud and mobile well as other data sources, such as MS DEBBLE DevScope is proud to be on the cutting- Dynamics 365, SAP, WebServices, SQL Website: www.debble.com edge and helping Microsoft and their data bases or Excel. Phone: +31 182 686 000 customers adopt the latest technologies. Using dox42 Office Add-Ins enables With the Debble suite you empower your DevScope is an early adopter in many business users to design templates in users to do more in less time. Debble products and solutions, so, often is a up-to-date and uniform corporate designs offers the best Office 365 and SharePoint part of TAP (Technology Adoption fast and flexibly. The dox42 Server can be intranet and collaboration toolset that is Programs) and later on the “Beta” teams, integrated into SharePoint, CRM or ERP easily extendible: one size does not always to evaluate and test Microsoft’s products, systems and workflows seamlessly. fit all. before they are widely distributed in the Debble is brought to you as real market. Indeed we know how best to Find more information at www.dox42.com, Software as a Service. Our dedicated use these technologies no matter what or contact us via [email protected]. team makes sure your digital workplace your business or technical landscape is. Visit dox42 at booth Nr. 30 to get a live is always up and running. We keep track It means customers reap the benefits of demo, we are looking forward to meeting of Microsoft’s changes and roadmap faster implementations, reduced risk, you in Copenhagen! and if needed, we bring you an update. and significant cost savings. Collective Debble updates come on a regular basis, experience and deep knowledge of containing improvements and Microsoft enterprise technologies new features. helps our customers get the most out We truly make SharePoint and Office of their investments. 365 a better place, by enhancing the DevScope, a Microsoft Gold Certified interface, performance and by connecting Partner, continuously renews the core functionality. Elevate your teams to commitment to the highest level of higher levels by connecting them like never partnership, acting primarily as a services before. We empower collaboration. offering, specifically in Business Intelligence, EDGEGUIDE Are you ready to get Debbled? Collaboration (SharePoint), CRM, Office/ Website: www.edgeguide.se Excel add-ons, Systems Integration (EAI, Phone: +46 84 411 690 MIIS) and in Mobile development. EdgeGuide, with headquarters in Stockholm, is a leader in software development for SharePoint Online using modern JavaScript frameworks. At ESPC18 we will introduce IntranetPublisher for SharePoint– a brand new Web Content Management solution
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that turns SharePoint Online into a true It allows you to create great looking pages intranet CMS just by adding a few easy-to- with consistent, intuitive design, using use web parts. over 100 ready-to-use blocks and 35 fully IntranetPublisher is a lightweight, fully featured content types, like: news, pages, integrated CMS for SharePoint Online. events, location maps and many more. A It offers a new, enhanced way to easily drag and drop system with WYSIWYG structure, manage and publish SharePoint editor speeds up the content creation content. In addition to managing process 10 times, which results in significant FLOWIT A/S content, IntranetPublisher also provides saving for the company. Website: www.flowit.com an innovative method to simplify the Elastic Workplace platform is constantly Phone : +45 66 10 40 55 management of the site navigation for developing, so that it answers actual FlowIT - great cooperation starts here Communication Sites. trends and organisational needs. Thanks to Since 1999, FlowIT has been developing IntranetPublisher uses a different cloud technology and responsive design, software that helps companies and public approach to managing content. Instead it can be used anytime, anywhere and organisations to cooperate effectively. of storing every content item on each from any device. The exceptional user FlowIT A/S is a consultancy and SharePoint page, it stores the content in a experience offered by Elastic Workplace software company, who are 100% central repository allowing you to manage was recognised through the awarding of specialised in Microsoft SharePoint. all site content from one place, including an Intranet Design Annual Award 2018 Since 1999, our mission has been to editing, versioning and approval. (Nielsen Norman Group). strengthen the ability to cooperate within With IntranetPublisher it is easy for Elastic Workplace contains all the organisations. content managers to keep track of and best practices from hundreds of intranet FlowIT A/S offers two software reuse content even on large SharePoint sites. projects to give you the best intranet products and related consulting services: Since IntranetPublisher consists of just experience ever ! –– CoreFlow; an extension to SharePoint a few web parts that rely on standard that establishes user-friendly solutions to SharePoint APIs, you don’t ever have to SharePoint and SharePoint Online. wait for new releases for it to keep up with –– ProjectFlow; a shared solution for every the latest SharePoint features. organisational project. This is the most widespread portal for project and portfolio management in Denmark We are happy to attend ESPC18 in Copenhagen. Come and meet us at booth number #47 EXCLAIMER Website: www.exclaimer.com For more information visit Phone: +31 (0) 228 567 066 www.flowit.dk/en/ Founded in 2001, Exclaimer is the recognised ELASTIC CLOUD SOLUTIONS global market leader in on-premises and Website: www.elastic365.com cloud-based email signature software and Phone: +48 730 730 933 solutions for Office 365, Microsoft Exchange Elastic Cloud Solutions (ECS) provides an and Outlook. It has over 75 million users Elastic Workplace – Digital Workplace worldwide with some companies holding platform, which is a set of solutions licenses for over 100,000 users. for improving internal communication, Exclaimer solutions are regularly productivity, business and HR processes recommended by Microsoft MVPs and in organisations. have a strong reputation within the GSX SOLUTIONS Elastic Workplace is a ready-to-go, award Microsoft community. The company has Website: www.gsx.com winning and fully-featured intranet portal for been the recipient of multiple awards Phone: +41 22 735 82 40 Office 365 and SharePoint, which definitely within the IT sphere, has won a Queen’s GSX is a leading provider of Office 365 stands out from the competition. Thanks Award for Enterprise and has successfully monitoring and management solutions. to an original and innovative CMS, called: achieved the ISO 27001:2013 Certification Our products help large organisations “Block Editor”, it is revolutionising the for its cloud-based Office 365 signature ensure optimal end-user service delivery way the intranet is deployed and managed. management service. and ramp-up adoption.
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GSX Gizmo is the only solution that software which is great, right out-of-the- enables fast troubleshooting through a box and also easily integrated with other complete understanding of the service HarePoint ® applications. We help customers on their delivery across hybrid Office 365 Solutions for SharePoint journey down the road from the traditional deployments. Intranet to a Digital Workplace culture, GSX’s Robot Users measure the true while always keeping an eye on improved end-user experience from any location and collaboration. analyse the impact of your hybrid network HAREPOINT & server components. Website: ww.harepoint.com The GSX solution reduces user Phone: +1 877 923 01 11 complaints and mean-time-to-repair, HarePoint is a developer of software for while justifying service quality. Want to the Microsoft SharePoint platform that learn more? Our experts will be happy meets the needs of companies of all to welcome you at booth 62. sizes and industries. With over 20 years’ experience in software development; more than 10 years’ experience in SharePoint- related development and having served INTRAACTIVE thousands of users all over the world – Website: www.intraactive.net we are confident that you can achieve Phone: +45 82 32 32 32 your best results with our innovative, IntraActive is an award winning, state of reliable and efficient solutions. the art digital workplace platform based on SharePoint and Office 365. IntraActive HarePoint core software solutions: improves productivity, effectiveness and HAPPIT ––HarePoint Analytics for Microsoft innovation in your organisation, by being Website: www.happit.com SharePoint: effective web-analytics personal, flexible and smart. Phone: +358 50 529 1992 solution for sites based on SharePoint. IntraActive is powered by ProActive – Happit is a Single Click Learning service ––HarePoint Workflow Extensions: over the leading Microsoft partner in Denmark, that helps employees understand software 300 activities for SharePoint workflow being awarded Microsoft Partner of the instantly. It teaches every user step-by- authoring to automate any business Year 4 times. step how to use new solutions and guides process without programming. Editions We drive transformation, adoption and them through all processes in real-time. for on-premise and O365. performance for ambitious organisations. Happit drives employee performance ––HarePoint HelpDesk for SharePoint: a We provide innovative business solutions by bringing together meaningful in-time ready-to-use customer support system and professional consulting services with a learning experience and faster adoption of for sites based on SharePoint. focus on communication, process efficiency, digital ways of working. This results in more ––HarePoint Content and Workflow knowledge sharing and cooperation. productive and happier employees with Migrator: simple, quick, and error-free ProActive was founded in 1997 and up to 90% cost reduction. migration of site content, workflows and employs 220 consultants at our offices in Happit is based on Microsoft Azure managed metadata. Copenhagen, Odense, Aarhus and Aalborg. services and it was named Microsoft’s 2018 Independent Software Vendor (ISV) Partner Solution of the Year in Finland. We are dedicated to helping our customers and Microsoft Partner Network enhance employee performance and kill the work day frustration. It’s simple, just Happit!
For more information visit: www.happit.com HOOZIN IT-ROI SOLUTIONS Website: www.hoozin.com Website: www.itroisolutions.com Carwin Heierman: +33 6 23 14 67 47 Phone: +1 954 518 3330 Ext. 121 Hoozin is a solution for Office 365, Social IT-ROI is a solution provider with a clear Intranet and Digital Workplace. Hoozin is mission – to make Enterprise Software
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easier to use. We maximise visibility, With Kianda’s easy-to-use, NO-CODE by knowledgeable and caring technical productivity and performance of your development interface, business users can support staff to ensure that your project organisation’s enterprise applications with enjoy designing processes made of elegant is a success. Lightning Tools is proud to three areas of expertise: online forms without the need for coding be the first Microsoft SharePoint ISV to –– SharePoint integrated solutions to expertise. be awarded the Rencore code quality collaborate and connect Enterprise Kianda comes with seamless data certification for three consecutive years. Applications connectors for SharePoint, SQL Server, Learn more from www.lightningtools.com –– Enterprise Application integration tools SAP, Salesforce, Outlook, Active Directory, and connectors MySQL, Oracle, DocuSign and many more. –A– pplication Management Services (AMS) Companies of all sizes can self-automate their manual and repetitive processes such as HR (employee onboarding, appraisals), customer queries and others to accelerate productivity and bring efficiency. With a few clicks, non-tech users can turn complex business processes into rich digital forms. “Previously our workflows were within a LMS365 by ELEARNINGFORCE BPM tool which required us to outsource to Website: www.elearningforce.com specialist coders, now with Kianda we have Phone: +45 7027 9191 K2 easily brought knowledge and skills in-house. ELEARNINGFORCE International Website: www.k2.com It offers a great UX and a simple design and empowers people through learning Phone: +49 89 954 574 400 admin centre. This is a great product to simplify management in the Modern Digital K2 is the leading low-code, cloud-based and streamline your processes” Lead Business Workplace. LMS365 eliminates complexity Digital Process Automation (DPA) Analyst from Mercury Engineering Ireland. by providing a complete learning platform platform for enterprises seeking to that integrates seamlessly into your rapidly and intelligently create modern Start your free 30-day trial from Microsoft well-known Office 365, SharePoint and process applications, automate workflows AppSource or www.kianda.com. Microsoft Teams platform. LMS365 is highly and transform their business. With K2, Visit us at stand #36 and discover why customisable, easier to use, and faster to thousands of organisations worldwide and companies have been switching to Kianda deploy. To accommodate the needs of the 30% of the Fortune 500 have taken control BPM. learner in the Modern Digital Workplace of their business processes to increase your learning environment is easily visibility and improve operational efficiency. accessed from any device with the intuitive Discover what you can accomplish when LMS365 app – learn whenever, wherever. you connect your people, processes and ELEARNINGFORCE International was applications at www.k2.com. established in 2003 and now has 4+million users in more than 40 countries worldwide. ELEARNINGFORCE is a Microsoft Strategic and Gold Partner.
LIGHTNING TOOLS Website: www.lightningtools.com Phone: +44 (0) 1788 510 728 Lightning Tools is a Microsoft Gold Certified ISV head quartered in the United KIANDA BPM Kingdom. Lightning Tools provides tools to Website: www.kianda.com assist with Content Aggregation, SharePoint Phone: +353 1 254 2001 Permission Reporting and Management, Kianda BPM makes it a breeze to eliminate Enterprise Discussion Forums, SharePoint MANAGEENGINE paper forms and streamline workflows, List Form Design (InfoPath Replacement), Website: www.manageengine.co.nl reducing costs, bringing greater productivity Charting and Data Visualisation/ Phone: +44 7181 7070 via self-build workflow automation for Integration. Lightning Tools has a passion As the IT management division of Zoho SharePoint and O365. for providing exceptional products backed Corporation, ManageEngine prioritises
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flexible solutions that work for all smarter way than the features which come businesses, regardless of size or budget. out of the box in today’s email solutions. ManageEngine crafts comprehensive Visit us and learn more about all the new IT management software with a focus on features like how to create polls, do full making your job easier. Our 90+ products mobile group scheduling and adding value and free tools cover everything your IT directly inside your MS Teams. needs, you can take complete control of your IT infrastructure and services—both ONEPLACE SOLUTIONS on-premises and in the cloud. Website: www.oneplacesolutions.com Phone: +61 2 9977 1312 / +1 425 502 6942 For more information, visit Our goal is to enable people in business to www.manageengine.co.nl do more, simply. We drive end-user adoption by making it easy for you and your team to save, classify and access emails, attachments and documents in SharePoint. Offering you a PEOPLENET A/S consistent experience across devices you Website: www.peoplenet-consulting.dk use every day: iOS, Android, Mac, Windows Phone: +45 7021 4445 and Outlook on the web - enabling you to DIGITAL WORKPLACE SPECIALIST – remain productive anywhere. BUSINESS & INRANET SOLUTIONS Our easy to use technology brings Office 365, SharePoint, PeopleIntraNet, MUHIMBI LTD. SharePoint into the familiar places you PowerApps, Flow, Power BI, Nintex & Website: www.muhimbi.com work: Outlook, Word, Excel, PowerPoint ShareGate Phone: +44 7799 624 931 and Adobe Acrobat (PDFs), meaning you PeopleNet A/S is your trusted advisor PDF Convert, Merge, Watermark, Secure don’t have to leave these environments to in advanced and flexible Microsoft business and OCR files using SharePoint Online, get your work done. Our solutions improve solutions. We provide expert consulting SharePoint on-premise, Office 365 or an collaboration and productivity, and are services and develop innovative business API. Muhimbi’s market leading range of available on-prem, Office 365 and hybrid. solutions and intelligent INTRANET solutions. PDF conversion and manipulation products We help organisations transform to the allow end-users to carry out operations Cloud and optimise digital performance via a friendly user interface. Power to meet and exceed the needs for digital users can use platforms such as Nintex innovation, effectiveness, and productivity. Workflow, K2, Microsoft Flow, Azure Collectively, we improve organisational Logic Apps and SharePoint Designer to communication, collaboration, planning and create fully automated business processes. workflow efficiency. And Developers…. well, just talk to our Besides our consultancy and comprehensive API from any modern development services, we are the leading language, the sky is the limit. ONTIME® BY INTRAVISION supplier of Office 365 and SharePoint All file types encountered in typical office Website: www.ontimesuite.com IT courses with expertise in Office 365 environments are supported including Phone: +45 70 23 23 40 adoption and change management. InfoPath, Email, Word, Excel, PowerPoint, OnTime® Expedites Coordination Freeing PeopleNet A/S was founded in 2002 and Visio, AutoCAD, Images, HTML, URLs and up time to do Business has offices in Copenhagen and Aarhus. SharePoint List Items. Too many businesses waste valuable time Visit peoplenet-consulting.dk to read when allocating employees and resources more about our consulting services Come visit us at booth 35 for a quick demo to solve all their everyday tasks. When it and free power bank. comes to one of the most expensive assets Visit peopleintranet.dk to read more about within your organisation, this means a lot our Intranet solutions. of time and money. Think about how much time is spent on allocating and coordinating Visit peoplenet.dk to read more about our employees within an organisation. OnTime IT courses and adoption concept Group Calendar helps you solve these T: 7021 4445 obstacles in a much faster, easier and E: [email protected]
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It works on-premise and online, supports Classic and Modern, and has optional machine translation. Imagine if two people who speak different languages follow a link to the same URL, and both see it completely in their language: UI, content, even lists and libraries. Imagine PIWIK PRO not segregating users by language, but QEMBU Website: www.piwik.pro collaborating on a single site without Website: www.qembu-workplace.com Phone: +48 717 166 950 variations. Proven with well over 500 www.nexplore.ch Piwik PRO was established in 2013 by a deployments within governments, Phone: +41 79 301 80 52 team of seasoned analytics experts and corporations and NGOs, PointFire qembu workplace – your digital workplace engineers. What makes Piwik PRO unique is products are built for scalability, speed, in Microsoft Teams - all your relevant our commitment to data protection. Piwik and flexibility. information and services from Office 365 PRO has been recognised for its approach at a glance. to data privacy by financial and governmental Access to relevant information is institutions in the European Union and the essential for every employee. Information United States. Our clients include demanding needs to be found quickly which Office 365 organisations such as the European does not offer easily. Parliament, Accenture, and Leroy Merlin. With qembu, you have a central hub and The Piwik PRO platform allows users point of access to all important Office 365 to quickly gain powerful insights with data communication and collaboration services. segmentation, data activation, user-centric qembu provides an overview of all relevant reporting, and painless tag implementation POWELL SOFTWARE information and workspaces through one while ensuring complete data security. Website: www.powell-365.com interface in one single application. This With Piwik PRO Intranet Analytics you Phone: +33 (0)6 27 10 89 05 eliminates the need for constantly switching get an in-depth understanding of your Powell Software was founded in contexts and apps. organisation’s internal communication 2015. Based in France and the United qembu offers a digital workplace that system. Piwik PRO integrates seamlessly States, Powell Software drives digital simplifies collaboration and combines with SharePoint 2010, 2013, 2016 and transformation by offering Powell 365, knowledge and information across the Office 365. an integrated intranet solution that entire organisation. It offers a transparent Our products adhere to the strictest transforms the user experience and and structured O365 workplace, which is security regulations and are compliant with boosts communication, collaboration integrated in Teams. international privacy laws, including GDPR. and business productivity. Every Powell SharePoint, Teams, Planner and other Security is an important issue for us, which 365 digital workplace is brought to life O365 services are fully integrated in qembu is why both Piwik PRO and our data centre by the WYSIWYG designer Powell workplace and allow users to collaborate provider & partner, Microsoft Azure, hold Manager. Design, deploy and manage with internal and external team-colleagues ISO 27001 certification. your collaborative solution with the on different channels and workspaces latest Microsoft features and Powell 365 despite location and time. qembu innovations, in just a few clicks. strengthens and simplifies collaboration across the entire company. This increases More information can be found at : the flexibility, satisfaction and motivation Powell-365.com of employees and therefore brings a true added value for the entire company! qembu is a product from Nexplore, the Swiss specialist for O365, D365 and application development. Collaboration POINTFIRE never made so easy! Website: www.pointfire.ca Phone: +1 613 826 0747 PointFire (www.pointfire.ca) is the gold standard of multilingual SharePoint.
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As an official Microsoft CSP Distributor and Gold Partner Resello offers Azure, Office 365, SharePoint Online, Dynamics 365 and 30+ more services to CSP direct and indirect partners worldwide. Our Global Azure Stack Network adds the ability to offer hybrid cloud to virtually RECORDPOINT RENCORE anyone, anywhere. The Resello Cloud Website: www.recordpoint.com Website: www.rencore.com Marketplace includes a wide variety of web Phone: +44 117 318 0540 Phone: +49 89 215 416 90 presence, security, productivity and cloud Founded in 2009, RecordPoint is a global Rencore is the leading provider of software computing solutions. You can even add records management and compliance protecting organisations against customisation your own or third party products. solution provider and pioneer of cloud- risks in Microsoft SharePoint and Office Our Cloud Business Automation based recordkeeping. As recognised by 365. Their proven suite of products detects platform makes selling these IT solutions Gartner in 2018, RecordPoint is leading the and resolves potential security issues and easy. Set-up a brandable and fully way in the content services segment and compliance risks caused by custom coded customisable storefront, connect your providing organisations with the ability to solutions, third party components, and citizen business through our easy to use API or truly manage records from across multiple developers. Rencore’s de-facto standard use our WHMCS modules to grow your services and platforms using a single, tools are addressing three key areas: business. Provision and manage customers, federated solution. –– Risk Prevention: guiding IT-departments products, and usage in one place. Set With support for Office 365, with preventing customisations from up billing and support for customers or SharePoint, File Shares, E-mail, Box, seriously affecting security, maintainability, multiple business units within a company. Dropbox, G-Suite and many other and performance of platforms, data and And create insight with powerful reporting applications, RecordPoint is demonstrating processes. and analysis functionality. The best part? how easy federated compliance can be –T– ransformation: helping organisations The platform is free, companies only pay with a modern, trusted cloud solution. to assess, modernise and migrate their for the products they sell. RecordPoint offers a globally Microsoft SharePoint functionalities to Resello has been delivering high-level standard compliant, rules based records the cloud. support to internet professionals since management solution that solves the –– Governance: helping IT-departments 2001, with over 150 employees in The complexity of record management take back control by closely governing Netherlands, India and Russia. –– Make records management possible – citizen developers on-premises and in achieve your compliance goals without cloud environments. compromising the user experience Rencore’s leading edge software is –– Meet obligations for Records Standards trusted by more than 500 organisations in your jurisdiction worldwide and is used by Microsoft among –– Enshrine broader information other major enterprises. management policies and processes into the organisation –F– reedom of Information Act readiness –– No content can be destroyed without SILVERSIDE appropriate approval or disposal Website: www.silverside.com processes Phone: +31 618 477 115 Silverside was established in 1998 in The Netherlands with the ambition to increase the productivity of employees with the RESELLO use of smart tools. ‘Change,’ however, is Website: www.resello.com never easy, but manageable with the right Phone: +31 38 230 5011 approach. We nowadays help Microsoft Resello is the automation platform for partners & highly trained professionals to Microsoft CSP partners. Resello helps increase the adoption rate of Office 365 by Service Providers, System Integrators, ISVs providing our PACE change methodology and Telcos run a successful cloud business. Online and Onsite. Our methodology
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consists of a collaborative culture assessment of SharePoint app building tools who As the one responsible for your & survey, change strategy workshops, knew that you need to build an entire organisation’s Office 365 environment change management templates, Office 365 solution, not just a piece of it. They also and information architecture, how do you productivity scenarios and a knowledgebase remembered that building it isn’t enough; feel about no longer having any say over all available on a subscription basis. you need to test it, publish it to production, how, when, and by whom new Groups are update it, and even stage it for resale. established? Do you believe that you no A skybow solution includes forms, app longer need enterprise level metadata in logic, lists, libraries, pages, styles, schemas, SharePoint? hooks to services – everything. They Solu 365 helps organisations align can be packaged, deployed, turned into collaboration by eliminating accidental templates, and a lot more. The tools you duplicates in Group creation. Solu 365 use are made to deliver fast results, not to Groups Portfolio brings transparency be so “easy” that they’re limited to a few and ease of access to Groups. simple use cases. Solu 365 is a brought to you by SIMPLYSO More than 400 organisations in 50+ Solu Digital. Website: www.simplyso.com countries trust skybow to build no-code/ Phone: +45 93 200 200 no-compromise solutions, and skybow’s SimplySo builds a simplified user interface community of customers, partners, and for Office 365/SharePoint. The user experts grows every day. interface runs alongside native Office 365 and is primarily used by large organisations for activating light IT-users on the Office 365/SharePoint infrastructure. The user interface looks and feels like “Facebook with file-explorer” – easy and SYSKIT LTD. simple on all devices. Content always sits in Website: www.syskit.com Office 365/SharePoint and is fully security Phone: +1 (631) 406 4900 aware, making SimplySo popular in the IT SysKit is a software development company department as well as among the users. SOLU 365 that focuses on creating enterprise SimplySo runs on your own Azure setup Website: www.solu365.com/default-en.aspx monitoring and administration products and can be activated in just 30 seconds. Phone: +35 8503 017 330 for SharePoint, Office 365, Windows In 2017 SimplySo was nominated for a Solu 365 is the Spirit of your Office 365 Server, Remote Desktop Services, and Microsoft Partner Award in the Modern Groups Citrix environments. SysKit has developed Workplace category based on a 7,000- Solu 365 unleashes the power SharePoint admin tools such as the award user scenario where user adoption rose by of creative collaboration in your winning SPDocKit, SysKit Insights, and 300%+ in just two weeks. organisation. Users of Solu 365 create SysKit Security Manager. The SimplySo business model is per new Office 365 Groups with ease and SysKit tools can help you with user/ per month. precision, and always to meet actual documenting and auditing SharePoint farm business requirements. No more configuration, managing and reporting duplicate Groups due to impaired visibility on SharePoint permissions and Office of pre-existing collaboration Groups or 365 security, and monitoring server limited awareness of Groups’ assets. performance. These are all time-saving With Solu 365, all your valuable group solutions for every administrator and assets will be easily accessible. consultant which allow them to automate Did you know that each Office 365 repetitive tasks, simplify manual work, Group empowers its members to receive intelligent alerts and create collaborate using Discussions and a numerous reports. SKYBOW AG calendar in Outlook, Files, OneNote, and Our products are used by 3000+ Website: www.skybow.com Group news in SharePoint, and to manage companies all over the world. There is Phone: +49 173 157 3693 group tasks in Planner? And all of this a 30-day free trial available for each The phrase skybow lives by is “no code is automatically created with each new of our products. Visit us on booth – no compromise”. They’re the creators Office 365 Group! number 32!
75 SILVER SPONSORS
Our latest product “Tryane Analytics –– Co-create and drive innovation while for Office 365” is specifically designed having fun! Valo Idea Management lets to measure Office 365 ROI. It provides your workers present new ideas, discuss analytics and custom dashboard and score them. capabilities to empower any team piloting The Valo Digital Workplace solutions have O365 adoption. been awarded with the coveted Microsoft Tryane also provides communication “Partner of the Year” honour, “Most Value- TAHOE SOLUTIONS departments with software that can For-Money” award and “Best Intranet/ Website: www.basedrum.se /www.tahoesolutions.se measure the ROI of their internal Extranet” recognition two years in a row. Phone: +46 704 143 600 campaigns on the Intranet as well as the Our product family is a perfect match Tahoe Solutions is a software development Enterprise Social Network. Which news is for your Office 365 ecosystem. All our company. Our product, BaseDrum, is an trending? Which departments are engaged? products are made with #ValoLove by evergreen digital workplace-solution for Who read the announcement? experienced SharePoint & Office 365 Office 365 and SharePoint. With 3M+ users monitored on our professionals and MVPs, and deployed BaseDrum will empower your employees SaaS platform (1,500+ organisations) around the world by our Valo Partners. in their daily work and improve the way your and prestigious customers such as company communicates and collaborates. TechnipFMC, Louis Vuitton, Rio Tinto, Visit valointranet.com and follow BaseDrum is beautiful, lightning fast and easy Sopra, EDF, Renault, Velux and many @valointranet on Twitter. Looking forward to use for everyone, everywhere. more, Tryane is a leader in the O365 usage to being part of your #ValoLove story! BaseDrum will let you fully benefit from analytics space. all the latest features and innovations from Office 365 like Modern SharePoint, Teams Read more: www.tryane.com/en and Office Graph. BaseDrum is carefully aligned with Microsoft Patterns and Practices. That will ensure your company is able to keep pace with the Office 365 roadmap, now and in the future. Start the journey to your fresh modern VISUALSP digital workplace with BaseDrum and Office Website: www.visualsp.com 365 today! Phone: +1 631 673 2929 VALO INTRANET VisualSP was pioneered to make learning Website: www.valointranet.com SharePoint and Office 365 faster and Make your workday shine with the award- more efficient for everyone. Improving winning Valo Digital Workplace products the user experience with in-context help built on Office 365 and SharePoint - Valo and step-by-step guidance promotes a Intranet, Valo Teamwork and Valo Idea systematic approach to organisational Management: change management that enables –– Fall in love with your intranet! Valo increased adoption of the platforms. Intranet is a ready-to-go modern The VisualSP Help System is a Plug ‘n TRYANE intranet. It’s easy to use, fast to deploy, Play solution that delivers on-demand Website: www.tryane.com beautiful to look at, and works with any support to end users, where and when it Phone: +33 (0) 1 44 63 87 11 device. Valo Intranet brings together the is needed, throughout the SharePoint and Tryane is empowering organisations to drive most popular intranet features, promotes Office 365 environments. There are also their digital transformation with better insights. collaboration, and makes employees hundreds of SharePoint video tutorials, Our analytics software gives IT happy with a branded look & feel. online classes, and consulting services departments meaningful metrics on Office –– Managing multiple groups, teams and available on the website to help build 365 adoption (SharePoint, Yammer, Skype, tools doesn’t have to be exhausting. powerful solutions and use the SharePoint Exchange, Teams, Skype, OneDrive) : Valo Teamwork brings everything platform more effectively. details on usage per department, identifying together into one view and lets collaboration patterns as well as social administrators have full control of the Twitter: @visualsp champions and users needing training. group lifecycle. LinkedIn: linkedin.com/company/visualsp
76 NEXT Y US EAR IN A JO T #ESPC19
The venue for #ESPC19 will be announced Thursday November 29th, if you enjoyed this year and want to sign up for next year, there is no better time.
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