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MBTA Tariff and Statement of Fare and Transfer Rules

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MBTA Tariff and Statement of Fare and Transfer Rules MBTA Tariff and Statement of Fare and Transfer Rules Adopted by the Fiscal and Management Control Board June 6, 2016 Effective July 1, 2016 Revised June 15, 2018 Contents Introduction ................................................................................................................................ 3 MBTA Fare Media ...................................................................................................................... 3 CharlieCard ............................................................................................................................ 3 CharlieTicket .......................................................................................................................... 5 Paper Tickets ......................................................................................................................... 6 Cash ....................................................................................................................................... 6 Commuter Checks and benefit cards ...................................................................................... 7 mTicket ................................................................................................................................... 7 MBTA Fare Vending and Validation ........................................................................................... 8 Fare Vending Machines .......................................................................................................... 8 On-board Fareboxes .............................................................................................................. 9 Platform, Portable, and Handheld Validatorsa ........................................................................ 9 Mobile..................................................................................................................................... 9 MBTA Website Pass Sales ..................................................................................................... 9 CharlieCard Website .............................................................................................................10 Retail Sales ...........................................................................................................................10 CharlieCard Store ..................................................................................................................10 Ticket Windows .....................................................................................................................11 Corporate Pass Program .......................................................................................................11 Semester Pass ......................................................................................................................11 MBTA Fares and Pass Products ...............................................................................................11 Single-Ride ............................................................................................................................11 Rapid Transit .....................................................................................................................11 Local Bus ...........................................................................................................................12 Silver Line ..........................................................................................................................12 MBTA Tariff and Statement of Fare and Transfer Rules Express Bus .......................................................................................................................13 Commuter Rail ...................................................................................................................14 Interzone Commuter Rail ...................................................................................................15 Boat/Ferry ..........................................................................................................................15 Ten-Ride Tickets ................................................................................................................16 Special events / Cape Flyer ...............................................................................................16 Passes ..................................................................................................................................17 LinkPasses ........................................................................................................................17 Student Passes ..................................................................................................................17 TAP / Senior Monthly Pass ................................................................................................19 Commuter Rail / Boat passes .............................................................................................19 Bus passes ........................................................................................................................20 Reduced and Free Fare Eligibility .............................................................................................21 Seniors ..................................................................................................................................21 Persons with Disabilities ........................................................................................................22 Students ................................................................................................................................22 Free Passengers ...................................................................................................................23 Children 11 and under........................................................................................................23 Blind ...................................................................................................................................23 Employee ...........................................................................................................................23 Military, Police and Fire Fighters ........................................................................................23 Commonwealth Officials ....................................................................................................23 The RIDE ..................................................................................................................................24 The RIDE CharlieCard ...........................................................................................................24 Transfer Policies .......................................................................................................................24 Group Sales ..............................................................................................................................25 Third Parties .............................................................................................................................26 Regional Interoperability (RTAs) ............................................................................................26 Private Carrier Services .........................................................................................................26 Third-Party Fare Media (Bring Your Own Chip) .....................................................................26 Refunds and Replacements ......................................................................................................28 Refund Policy ........................................................................................................................28 Replacement of Damaged Fare Media ..................................................................................28 Lost and Stolen Fare Media ...................................................................................................28 2 MBTA Tariff and Statement of Fare and Transfer Rules Paying Your Fare ......................................................................................................................28 When to Pay or Validate Fares ..............................................................................................28 Fare Evasion Penalties and Rules .........................................................................................29 Glossary / Definitions ................................................................................................................29 Appendix A ...............................................................................................................................32 Addendum: MBTA Commuter Rail Tariff Introduction This Tariff and Statement of Fare and Transfer Rules (“Tariff”) states the official fare structure of the Massachusetts Bay Transportation Authority (“MBTA”), a body politic and corporate, and a political subdivision of the Commonwealth pursuant to Massachusetts General Laws chapter 161A, section 2. It is intended to set forth in clear terms the various rates and payment options applicable across the MBTA system. Customers should direct any inquiries regarding this Tariff to MBTA Customer Support Services. The MBTA reserves all rights regarding this Tariff and the MBTA fare policy and may amend same in its discretion and in accordance with applicable law. MBTA fares are defined by multiple variables. Fares are determined by what mode
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