Making a Difference

Making a Difference Annual Report For the Year Ended 30 June 2014 Making a Difference To... Through... > Families and children > The aroha and donations of Aucklanders > The hungry > The kindness of volunteers > Isolated elderly and donors > The homeless > The generosity of > People captured by corporate partners addiction > The dedication of Mission > People with poor physical/ staff and board mental health > Excellent integrated > Prisoners services > People in desperate need > Effective advocacy Auckland City Mission - Annual Report 2014 3 Thoughts from one of our homeless clients Auckland City Mission - Annual Report 2014 5 Services Crisis Care The Calder Medical Centre Homeless Community Service Drug and Alcohol Rehabilitation Homeless Outreach and Support Food Distribution Older People Household Goods Distribution Auckland City Mission - Annual Report 2014 7 Contents Board Members 10 Managers and Support Staff 11 Chair’s Report 12 CEO/City Missioner’s Report 13 The Mission Provides 14 5-Year Statistics 15 The Difference the Mission Makes 16 Volunteers Making a Difference 17 Crisis Care and Community Services 18 Homeless Services 19 - 21 Isolated Elderly 22 The Calder Medical Centre 23 Drug and Alchohol Services 24 Foodlink 25 Distribution Services 26 The Wider Community 27 The Mission Christmas Lunch 28 - 29 Advocacy 30 - 31 How You Can Help 33 - 34 Acknowledgements 36 - 37 Financial Statements 39 - 48 Notes to the Financial Statements 49 - 53 Auditor’s Report 54 - 55 Auckland City Mission - Annual Report 2014 9 Board Members Managers and Key Staff Auckland City Mission Board Members as at 30 June 2014 Auckland City Mission Managers and Key Staff as at 30 June 2014 Kerrin Vautier CMG (Chair) Celia Caughey Dr Christa Fouché Russell Hay Joanna Pidgeon Diane Robertson (CEO) David Shand Bishop Jim White Board Member Profiles Managers and Key Staff Profiles Kerrin Vautier CMG (Chair) is a research economist and has Joanna Pidgeon is a lawyer and the founding principal of Diane Robertson Chief Executive Officer Wilf Holt Team Leader – Homeless Community Service/Drop-In extensive experience in governance of commercial and not-for- Pidgeon Law, a boutique property and commercial law firm. Diane is a qualified teacher, counsellor and family therapist. Wilf holds a Bachelor of Theology, is a qualified counsellor profit organisations. She is a Director of the Reserve Bank of Joanna has a particular interest in property matters and sits She is Chair of the James Liston Trust and Chair of the and family therapist and a Deacon in the Anglican Church. New Zealand and a Lay Member of the High Court under the Committee for Auckland Trust. She is a member of the Institute on the New Zealand Law Society Land Titles Committee and Trevor Lowe Finance and Systems Manager Commerce Act. of Directors; a Paul Harris Fellow and was awarded chairs the Auckland District Law Society Inc. Property Disputes Trevor holds a Bachelor of Commerce and a Bachelor of Science. a Sesquicentennial Medal for Services to the Community. Celia Caughey is a lawyer and former partner of Russell Committee as well as being appointed an Auckland District Law He is a Chartered Accountant and a member of CAANZ. McVeagh. While living in Vietnam for many years, she held Society Inc. Vice President. Joanna was formerly a Trustee of Jacki Richardson Chief Operating Officer Irene Rama Team Leader – Social Detox various positions including New Zealand Consul-General in the Selwyn Foundation where she chaired their Property and Jacki holds a Bachelor of Arts and a Master of Management Irene holds a Diploma in Social and Community Work and a Ho Chi Minh City and New Zealand Trade Commissioner, and Development Committee. Studies and Labour Relations with Honours. She is a Fellow of Certificate in Residential Care of the Elderly. remains actively involved with the Ba Chieu Home for homeless Diane Robertson is a qualified teacher, counsellor and family the Institute of Management and a chartered member of the and disadvantaged girls. She is also a Trustee of the Caughey therapist. She is Chair of the James Liston Trust and Chair of Institute of Directors. Helen Robinson Team Leader – Homeless Outreach and Support Services Preston Memorial Rest Home and of Shine. the Committee for Auckland Trust. She is a member of the Neil Denney Team Leader – Crisis Care and Support Services Helen holds a Bachelor of Social Policy and a Bachelor of Law. Dr Christa Fouché is an Associate Professor and Head of the Institute of Directors; a Paul Harris Fellow and was awarded Neil holds a Diploma in Rehabilitation Studies and a Certificate in School of Counselling, Human Services and Social Work at the a Sesquicentennial Medal for Services to the Community. Social Work Training. Alexis Sawyers Team Leader – Fundraising University of Auckland. She is a registered social worker and Alexis holds a Bachelor of Arts and a Postgraduate David Shand is a public financial management consultant with Dimitri Germanov Team Leader – Calder Centre has combined extensive teaching and research experience with Diploma in Commerce. extensive experience working with the World Bank, IMF and Dimitri holds a Master of Medicine (Bulgaria) and a Postgraduate clinical work and community involvement. OECD, as well as in government roles in both Australia and Certificate in Alcohol and Drug Studies (New Zealand). Simon Walding Distribution and Retail Manager Russell Hay is an independent consultant, Trustee and Director New Zealand. He was a member of the Royal Commission on Simon has a wealth of experience in the Transport and Martin Hill Human Resources Manager after a long career in professional services. For 24 years he was Auckland Governance and chaired the Commission of Inquiry Logistics Industry. Martin holds a Bachelor of Business with Honours. a partner in Deloitte, including Regional Managing Partner for 2007 into local government finance. Deloitte Consulting in Australia and Asia/Pacific. He was Chief Bishop Jim White is Assistant Bishop of Auckland. Executive Officer of Minter Ellison for three years to 2007. Auckland City Mission - Annual Report 2014 11 Chair’s Report CEO/City Missioner’s Report It is pleasing to report a much improved financial outcome for the Financial Statements This year’s report is titled Making a Difference. It celebrates the The Sir Douglas Robb lecture last financial year. Due to increased income, lower total cash costs impact the Mission has on the lives of people in desperate need series, lobby groups and Presentation of the Financial and some very generous bequests, the Mission achieved both a and on the partnership with our donors who enable the Mission magazine investigations, such Statements in this Annual Report net operating surplus and an overall net surplus – the first time for to work at the coalface every day. as ongoing work by the NZ follows the Mission’s adoption several years. Listener, have all placed a of the new financial reporting It is not easy to quantify the difference that we make in people’s worthwhile focus on the relative A continuing strategic priority for the Mission is to grow its income standards required for “Tier 2” lives. We count the number of food parcels, doctor consultations poverty of around 18% of base, including through partnership development, so that we charities. The summary version and homeless people coming for food and shelter. Numbers Kiwi children. That is, a lack can continue to support those who require our services. We are of the Financial Statements is themselves don’t reflect the impact the Mission has on people’s of adequate winter clothing, endeavouring to meet present demand from our central city site presented here, as permitted, lives. We live in an age of information overload. A single Google heating, nutrition and transport and from the development of satellite sites. At the same time we and the full Financial Statements search for statistics on poverty will give you more than enough that impacts children’s health, have been working on ways to improve the physical facilities for are available on the Mission’s data to show you the state of society, how many people live way education and aspirations. both Mission clients and staff – a second strategic priority. During website. below the poverty line and how their lives are. All this information This level of deprivation is the year we actively pursued a redevelopment opportunity in central gives us knowledge of what’s going on but what it doesn’t give us The new reporting standards unacceptable in a country with Auckland, not far from the Mission’s present site on Hobson Street. is understanding. The numbers aren’t enough to give us empathy are designed to improve the a strong history of Following due diligence, however, the Board resolved not to proceed or call us to action. with this particular proposal and is now investigating other options. accountability of charitable social justice. organisations and we are The difference we make is told by people who come to the The Mission has a proud history The Mission’s service delivery capacity continues to rely on the anticipating that in future we Mission, the relief on the faces of homeless people when they generosity of all those who make grants and bequests to the of nurturing and protecting will be required to prepare a come out of the rain and have a hot drink and a place to sit Mission; who donate dollars, food and household goods; who marginalised Aucklanders. A history of alleviating some of Statement of Service Performance in conjunction with the Financial where no one is hassling them. The difference between having sign-up to regular payroll giving; who give their time as individual or Statements. In support of improving accountability, the Mission’s their difficulties, providing tools for more independent lives and food on the table tonight and going hungry makes life more group volunteers; who provide professional and other services on a recent Annual Reports have contained much of the “output” advocating on behalf of thousands of Aucklanders through our bearable for families living in poverty.

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