Community Services
Page number Name of business Description Phone number 2 Breast Screen Aotearoa Mobile Breast Screening 0800 270 200 and Mammograms
3 Budget Advisory Services – Rangitaiki Inc Support, Budget Advice and 07 307 1390 Debt Management Advice
4 Citizens Advice Bureau Legal Clinic, Your Rights, 07 308 5609 Where to go, Referrals, 0800 367 222 Guidance and J.P services
5 Community Mental Health & Addiction Services Psychiatrists, Psychologists, 07 306 0154 Social Workers
6 CYF – Child, Youth and Family Support and Information 07 323 8521
7 District Nurses Home Visiting Services 07 306 0999
8 Eastern Bay Primary Health Alliance General Medical and 07 306 2300 Nursing Services
9 Heartlands - Kawerau Health, Community and 07 323 8608 Social Services
10 Incontinence Nurse Support and Information 07 306 0729
11 Kawerau Community Patrol Group Nightly Town Patrols 07 323 6063
12 Kawerau Library Bok Loans, Information and 07 306 9041 Services
13 Manna Support Services Counselling, Mentoring, 07 323 8835 Youth Community Centre
14 Neighbourhood Support Community Watch and 07 323 6603 Support groups
15 Plunket Support for Development 07 323 8203 and well-being of new babies and new parents
16 REAP – Rural Education Activities Programme Learning and Literacy 07 323 8605 Support and Services
17 Relationship Services Counselling and Advice 07 307 2655
18 St. Johns Kawerau Ambulance Services and 07 323 8800 In First Aid Training Emergency: 111
19 Tarawera Medical Services General Practitioners 07 323 8499
20 Te Huinga Social Services Disabilities Activities and 07 323 6194 Senior Citizen Programmes
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21 Tuwharetoa Ki Kawerau Health, Education and Counselling, Disabilities,
Social Services (Hauora) mental Health, Family 07 323 8025 Support, General Practice and Older People Support
BREASTSCREEN AOTEAROA
Description: Mobile Screening Unit. Breast screening, mammograms and ultrasounds. When the unit is scheduled for a visit to Kawerau (approximately every 2 years) registered clients will be notified of an appointment time and location of mobile unit. To register, call the number below.
Address: Mobile Screening Unit
Phone: 0800 270 200
Website: www.nsu.govt.nz
Email: [email protected]
Fees: Free for ages 45-69
Target Group: Women of all ages
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Description: Helping people to manage their money. Supporting families experiencing financial difficulties. Budget advice, working on an on-going basis with individuals. Debt management advice, works with multiple agencies, re: banks, finance companies and Work and Income to help clients and helping people to work through SIA and bankruptcy protocols. Community education about budgeting (by appointment).
Can do home visits in an emergency only. e.g.: clients getting power switched off.
Physical Address: 12 Ranfurly Court Kawerau
Postal Address: P.O. Box 26 Kawerau
Phone: 0508 283 438
Fax: (07) 323 6653
Email: [email protected]
Hours: Tuesday 9.30 am - 3.30 pm Wednesday 9.30am – 1.30 pm
Contacts: Doug (07) 304 8471
Referral system: Self /Other agencies
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Description: Free, confidential information and referral service. Justice of the Peace on Thursdays. Legal Clinics, Where to go for guidance and help with your rights.
Physical Address: 21 Boon Street Whakatane 3120
Phone: (07) 3085609 0800 367 222
Fax: (07) 307 0138
Website: www.cab.org.nz
Email: [email protected]
Hours: Monday – Friday 9.00am – 4.30pm Saturdays 10am -12pm
Referral System: Open entry
Target Group: All the community
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MENTAL HEALTH AND ADDICTION SERVICES
Description: Psychiatrists, Acute Crisis Workers, Mental Health Nurses, Psychologists, Social Workers, Maternal Mental Health Nurse / Counsellors, Methadone Counsellors, Maori Mental Health Support, Alcohol & Drug Assessments, Counselling, Treatment plans. Facilitate access to residential Rehabs, other relevant referrals to appropriate agencies, community, workshops and education. On going support for chronic mental health cases and assessments for elderly dementia and mental illnesses.
Physical Address: Level 2 Commerce Plaza Commerce Street Whakatane
Postal Address: P.O Box 241 Whakatane 3158
Phone: (07) 306 0154
Fax: (07) 308 9675
Website: www.addictionshelp.org.nz
Hours: Monday – Friday 8am – 4.30pm
Referral: Self referral G.P
24 Crisis Line: 0800 774 545 (For attempting suicide or [psychotic behavior)
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CHILD, YOUTH AND FAMILY
Description: We work closely with families to help them find their own solutions, so they can: deal with their problems make the changes they need so their children will be safe and well cared for achieve their goals for the family. When children need secure, loving, long-term homes, we'll work with family and whanau, caregivers, and adoptive parents to find them one. When young people offend, we want them to get back on track and make good decisions in the future. We'll organise a conference for the young person, their family and the victim of their offending to meet and talk about the impact of their actions. We'll then help them get back on track for a successful future. We partner up with hundreds of social services providers to get the message to communities - together we can help all our children be safe, strong and thrive!
Physical Address: KEA Building 60 Onslow Street Kawerau
Postal Address: Private Bag 1023 Whakatane 3158
Phone: (07) 922 4052 0508 FAMILY (0508 326 459)
Website: www.cyf.govt.nz
Email: [email protected]
Hours: Monday – Friday 9.00am – 4.30pm
Contacts: Erena Stewart Reg Karaka
Referral System: Open to all
Target Group: All the community
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DISTRICT NURSES
Description: District Nursing provides a free home visiting service for people with personal health problems, every day, across the region. District nurses treat and manage wounds, continence, stoma and leg ulcers and support patients through oncology and palliative events. They also monitor and administer IV medication to patients discharged early. Physical Address: Heartlands KEA Building 60 Onslow Street Kawerau
Postal Address: Whakatane Hospital PO Box 241 Whakatane 3158
Phone: (07) 306 0999
Fax: (07) 323 8607
Website: www.bopdhb.govt.nz
Hours: Monday – Friday 8.30am – 3.30pm
Contact: Ru Heather - Heartlands
Referral: GP/Hospital/Oncology
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EASTERN BAY PRIMARY HEALTH CARE ALLIANCE
Description: Eastern Bay Primary Health Alliance (EBPHA) is a Primary Health Organisation (PHO) that is funded by Bay of Plenty District Health Board to support the provision of essential primary health care services through general practices to those people who are enrolled with EBPHA.
EBPHA provides services either directly or through its provider members. These services should improve and maintain the health of the entire enrolled PHO population, as well as providing services in the community to restore people’s health when they are unwell. The aim is to ensure GP services are better linked with other primary health services to ensure a seamless continuum of care, in particular to better manage long term conditions.
EBPHA arises from the amalgamation on 1 October 2010 of the three former primary health organisations in the Eastern Bay of Plenty - Eastern Bay of Plenty Primary Health Organisation, Whakatane; Kawerau Primary Health Organisation and Te Ao Hou Primary Health Organisation, Opotiki.
Physical Address: 60 Onslow Street Kawerau
Postal Address: P.O Box 119 Kawerau 3169
Phone: (07) 323 7040
Website: www.ebpha.org.nz
Email: [email protected]
Hours: Monday – Friday 8.30am - 4.30pm by appointment
Fees: Depend on service provided
Target Group: All ages
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KAWERAU HEARTLANDS
Description: Heartland Services is a government funded interagency initiative. Established in 2001, it provides local access to Government services. Co-ordination of out-of-town services to improve access for locals, One Stop Shop, Information and Resources, Meeting Rooms, Admin Services. Permanent Partners available: -Eastbay REAP -SKIP (Safer Kawerau Kids Injury Prevention Project) -Pacific Health -Plunket -Neighbourhood Support -PAFT (Parents As First Teachers) -Strengthening Families
Visiting Government and Social Services Agencies: - Housing NZ - Whakatane Audiology - Voyagers - Te Ururoa Flavell MP - Inland Revenue Dept. - Problem Gambling - Community Mental Health - Career Services - Relationship Services - CM Services - Baywide Law Services - REAP / SKIP - Maori land Court
Address: 60 Onslow Street Kawerau 3169
Phone: (07) 323 8608
Fax: (07) 323 8607
Website: www.heartlandservices.govt.nz
Email: [email protected]
Contact: Co-ordinator - Ru Heather
Hours: Monday – Friday 8.30am – 4.30pm
Referral: Walk in – self referral Other agencies
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INCONTINENCE NURSE
Description: The service is provided by Whakatane DHB (Hospital) and holds a Clinic every 2nd Wednesday at Heartlands.
Physical Address: Kawerau Heartlands KEA Building 60 Onslow Street Kawerau
Phone: (07) 306 0729
Contacts: Nurse – Julie Meikle
Referral system: GP referral
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KAWERAU COMMUNITY PATROL GROUP
Description:
The group patrols the town every night, acting as the eyes and ears for the police. Patrols check right round the town, including the CBD, clubrooms, parks and notified homes of people who are away. Patrols are not responsible for engaging with anyone who may be acting suspiciously, but to notify the police only. People who are going away can access nightly patrols of their home by notifying the Kawerau Police. The Kawerau group is affiliated to Community Patrols of New Zealand. Meetings are held at 7.30 p.m. on the 2nd Wednesday of the month. All welcome.
Postal Address: C/- Kawerau Police Station Islington Street Kawerau
Phone: Secretary - (07) 323 6063
Contacts: Robyn Romley
Fees: Voluntary koha from people who use the patrol service are welcome
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KAWERAU LIBRARY
Description: Book Loans, Information and Services. Museum.
Physical Address: 29 Jellicoe Court Kawerau
Postal Address: P.O. Box 103, Kawerau 3169
Phone: (07) 306 9041
Email: [email protected]
Hours: Monday-Friday 10am-5pm Saturday 10am-1pm
Target Group: All
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MANNA SUPPORT SERVICES
Description: Our service provides a range of support services that aim to strengthen the community.
We offer counselling individual/family, whanau ora coordinator, mentoring, youth community centre, bullying programme and a youth information text service.
Physical Address: KEA Building 60 Onslow St Kawerau
Postal Address: P.O Box 297 Kawerau 3127
Phone: (07) 323 8835
Fax: (07) 323 8839
Email: [email protected]
Hours: Monday – Friday 8.30am – 4.30pm
Referral System: Self referrals Other agencies
Target Group: Community
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NEIGHBOURHOOD SUPPORT
Description: Neighbourhood Support aims to make our homes, streets, neighbourhoods and communities safer and more caring places in which to live. Neighbourhood Support New Zealand Incorporated provides support for all neighbourhood and rural support groups throughout New Zealand. Neighbourhood Support Groups enable people to share information, ideas and insights. A Neighbourhood support group will; Encourage neighbours to talk to each other Share information that will help reduce the risk and fear of crime Help foster a sense of community spirit, where everyone is respected and valued Educate and empower neighbours to take responsibility for their own safety Identify the needs of neighbours and ways to assist each other Identify the strengths and skills of neighbours to contribute to solving local problems Minimise burglaries and car crime in the local area Reduce graffiti, vandalism, violence and disorder Support victims of crime Enhance the safety features and appearance of the neighbourhood Decide on ways to handle any civil emergencies that may occur Know when and how to contact Police, other emergency services or support agencies Liaise and co-operate with other community groups
Physical Address: Meeting at Bluelight Offices Jellicoe Court Kawerau
Phone: (07) 323 6603
Website: www.ns.org.nz
Email: [email protected]
Hours: Tuesday/Wednesday/Thursday 8.30am to 1.30pm
Contacts: Trish Anderson
Referral system: Police
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PLUNKET
Description: Plunket is a national not-for-profit organisation, community-owned and governed. We provide a caring, professional well child and family and whānau service.
We are committed to providing universal access to services for all children and families regardless of ethnicity, location or ability to pay. This is at the heart of who we are and is essential to provide a positive environment for parents.
Address: HEARTLANDS KEA Centre 60 Onslow Street Kawerau
Phone: (07) 323 8203
Email: [email protected]
Website: www.plunket.org.nz
Hours: Tuesdays 9am – 4pm Please call to make an appointment.
Contact: Heidi Samson
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RURAL EDUCATION ACTIVITES PROGRAMME (REAP)
Description: REAPs exist to provide lifelong learning support to their communities through multiple work streams, including early childhood, working with schools and adult and community education. REAPs work varies in each of the regions, and includes a very diverse range of activities, including working with all or some of the following government agencies... Ministry of Education, Tertiary Education Commission, Land Transport, Te Puni Kokiri, Accident Compensation Commission, Ministry of Social Development (including Strategies with Kids, Information for Parents - SKIP, Parents as First Teachers - PAFT, Family Start) ...
REAPs also work closely with local government, local trusts and community groups in their area. Much of the work in REAPs is of a developmental nature. REAPs are specialists in promoting and nurturing community change.
Physical Address: HEARTLANDS 60 Onslow Stret Kawerau
Postal Address: Private Bag 1005 Whakatane 3158
Phone: (07) 323 8605 - Kawerau (07) 308 4098 - Whakatane
Website: www.reapanz.org.nz
Email: [email protected]
Further Services: Parenting Programmes School Support
Adult Workshops First Aid
Computer Learner Drivers
Careers Adult Literacy & Numeracy Support Learning Needs Support
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RELATIONSHIP SERVICES
Description: Relationship Services offers a professional skilled counselling service throughout New Zealand. Our particular specialty is working with relationships. We've been working with people who are working on their relationships for over 60 years. You might have heard of us as Marriage Guidance.
Today we work with all kinds of people in - and out of - all kinds of relationships. We work with single people and with married and de facto couples. Our services can assist you whether your focus is on your personal life or on supporting people in an organisation or workplace.
Service available at Kawerau Heartlands include: Individual and couples counselling EAP Services/Education programme Family courts counselling DVA Programme (for Women Applicants and Respondents)
Physical Address: KEA Building 60 Onslow Street Kawerau
Postal Address: 31 Quay Street Whakatane
Phone: (07) 307 2655 0800 735 283
Fax: (07) 307 2656
Email: [email protected]
Website: www.relationshipsaotearoa.org.nz
Hours: Monday & Tuesday: 9.30am – 4pm Wednesday: 8am -8pm Thursday: 8am – 4pm Friday: 10am – 3pm
Contact: Blair Williams
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ST JOHN KAWERAU
Description: Ambulance service and first aid training
IMPORTANT - in an emergency Ring 111 and ask for an Ambulance.
Physical Address: 37 River Road Kawerau
Phone: (07) 323 8800 0800 785 646
Website: www.stjohn.org.nz
Hours: 24 Hours
Target Group: All
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TARAWERA MEDICAL CENTRE
Description: General Practice. Tarawera Medical Centre is located in Kawerau with a happy friendly team delivering a great service to the community.
They provide Medical care to the Kawerau community.
Physical Address: 104 Onslow Street Kawerau
Phone: (07) 323 8499
Fax: (07) 323 7540
Website: www.bop.webhealth.co.nz/provider/service/view/2733429/
Hours: Monday – Friday 8.00am – 6.00pm
Costs: Vary depending on service provided
Referral process: Walk in / Self referral
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TE HUINGA SOCIAL SERVICES TRUST
Description: Health & Social Services to include;
Education / Training Disability Older People Community Education Employment Support Equipment Employment Training Education Hearing Services Health Support Groups Education Literacy Hearing Services Support Groups Maori Equipment
Counselling / Therapy Family / Whanau Mental Health Anger Management Counselling Community Support Depression Anger Management Support Groups Grief / Loss
Other Social Services Employment Assistance Natural / Cultural Therapy Support Groups Career Advice Alternative Healing Volunteering Career Planning
Physical Address: KEA Building 60 Onslow Street Kawerau
Postal Address: P.O. Box 119 Kawerau 3169
Phone: (07) 323 6194
Website: www.webhealth.co.nz
Email: [email protected]
Hours: Monday – Friday 9.00am – 3.00pm
Fee: Koha/Donation
Referral: Open Entry/Self referral
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TUWHARETOA KI KAWERAU HEALTH, EDUCATION AND SOCIAL SERVICES (HAUORA)
Description: Tuwharetoa Ki Kawerau health, education and social services will provide a range of appropriate accessible and sustainable health, social and educational services that improves the well-being of iwi and the wider community. Tuwharetoa Ki Kawerau health, education and social services will strive to meet the needs of all who reside in the rohe of Kawerau.
Our services include: * Kaupapa Maori Early Intervention * Mental Health NASC * Tamariki Ora/Wellchild * Antenatal Programme * Kaumatua Support Services * GP and Nurse clinic * Health Promotions * Whanua Ora Rangatahi * Family Start programme * Smoking Cessation Programme.
Physical Address 28/30 Islington Street Kawerau
Postal Address: P.O Box 262 Kawerau 3169
Phone: (07) 323 8025 (07) 323 8037
Fax: (07) 323 8035
Website: www.bop.webhealth.co.nz
Email: [email protected]
Hours: Monday – Friday 8.30am – 4.30pm
Costs: No costs
Referral Process: Self referral
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