Community Services Page number Name of business Description Phone number 2 Breast Screen Aotearoa Mobile Breast Screening 0800 270 200 and Mammograms 3 Budget Advisory Services – Rangitaiki Inc Support, Budget Advice and 07 307 1390 Debt Management Advice 4 Citizens Advice Bureau Legal Clinic, Your Rights, 07 308 5609 Where to go, Referrals, 0800 367 222 Guidance and J.P services 5 Community Mental Health & Addiction Services Psychiatrists, Psychologists, 07 306 0154 Social Workers 6 CYF – Child, Youth and Family Support and Information 07 323 8521 7 District Nurses Home Visiting Services 07 306 0999 8 Eastern Bay Primary Health Alliance General Medical and 07 306 2300 Nursing Services 9 Heartlands - Kawerau Health, Community and 07 323 8608 Social Services 10 Incontinence Nurse Support and Information 07 306 0729 11 Kawerau Community Patrol Group Nightly Town Patrols 07 323 6063 12 Kawerau Library Bok Loans, Information and 07 306 9041 Services 13 Manna Support Services Counselling, Mentoring, 07 323 8835 Youth Community Centre 14 Neighbourhood Support Community Watch and 07 323 6603 Support groups 15 Plunket Support for Development 07 323 8203 and well-being of new babies and new parents 16 REAP – Rural Education Activities Programme Learning and Literacy 07 323 8605 Support and Services 17 Relationship Services Counselling and Advice 07 307 2655 18 St. Johns Kawerau Ambulance Services and 07 323 8800 In First Aid Training Emergency: 111 19 Tarawera Medical Services General Practitioners 07 323 8499 20 Te Huinga Social Services Disabilities Activities and 07 323 6194 Senior Citizen Programmes 1 | P a g e 21 Tuwharetoa Ki Kawerau Health, Education and Counselling, Disabilities, Social Services (Hauora) mental Health, Family 07 323 8025 Support, General Practice and Older People Support BREASTSCREEN AOTEAROA Description: Mobile Screening Unit. Breast screening, mammograms and ultrasounds. When the unit is scheduled for a visit to Kawerau (approximately every 2 years) registered clients will be notified of an appointment time and location of mobile unit. To register, call the number below. Address: Mobile Screening Unit Phone: 0800 270 200 Website: www.nsu.govt.nz Email: [email protected] Fees: Free for ages 45-69 Target Group: Women of all ages 2 | P a g e BUDGET ADVISORY SERVICE (Rangitaiki) INC. Description: Helping people to manage their money. Supporting families experiencing financial difficulties. Budget advice, working on an on-going basis with individuals. Debt management advice, works with multiple agencies, re: banks, finance companies and Work and Income to help clients and helping people to work through SIA and bankruptcy protocols. Community education about budgeting (by appointment). Can do home visits in an emergency only. e.g.: clients getting power switched off. Physical Address: 12 Ranfurly Court Kawerau Postal Address: P.O. Box 26 Kawerau Phone: 0508 283 438 Fax: (07) 323 6653 Email: [email protected] Hours: Tuesday 9.30 am - 3.30 pm Wednesday 9.30am – 1.30 pm Contacts: Doug (07) 304 8471 Referral system: Self /Other agencies 3 | P a g e CITIZENS ADVICE BUREAU Description: Free, confidential information and referral service. Justice of the Peace on Thursdays. Legal Clinics, Where to go for guidance and help with your rights. Physical Address: 21 Boon Street Whakatane 3120 Phone: (07) 3085609 0800 367 222 Fax: (07) 307 0138 Website: www.cab.org.nz Email: [email protected] Hours: Monday – Friday 9.00am – 4.30pm Saturdays 10am -12pm Referral System: Open entry Target Group: All the community 4 | P a g e MENTAL HEALTH AND ADDICTION SERVICES Description: Psychiatrists, Acute Crisis Workers, Mental Health Nurses, Psychologists, Social Workers, Maternal Mental Health Nurse / Counsellors, Methadone Counsellors, Maori Mental Health Support, Alcohol & Drug Assessments, Counselling, Treatment plans. Facilitate access to residential Rehabs, other relevant referrals to appropriate agencies, community, workshops and education. On going support for chronic mental health cases and assessments for elderly dementia and mental illnesses. Physical Address: Level 2 Commerce Plaza Commerce Street Whakatane Postal Address: P.O Box 241 Whakatane 3158 Phone: (07) 306 0154 Fax: (07) 308 9675 Website: www.addictionshelp.org.nz Hours: Monday – Friday 8am – 4.30pm Referral: Self referral G.P 24 Crisis Line: 0800 774 545 (For attempting suicide or [psychotic behavior) 5 | P a g e CHILD, YOUTH AND FAMILY Description: We work closely with families to help them find their own solutions, so they can: deal with their problems make the changes they need so their children will be safe and well cared for achieve their goals for the family. When children need secure, loving, long-term homes, we'll work with family and whanau, caregivers, and adoptive parents to find them one. When young people offend, we want them to get back on track and make good decisions in the future. We'll organise a conference for the young person, their family and the victim of their offending to meet and talk about the impact of their actions. We'll then help them get back on track for a successful future. We partner up with hundreds of social services providers to get the message to communities - together we can help all our children be safe, strong and thrive! Physical Address: KEA Building 60 Onslow Street Kawerau Postal Address: Private Bag 1023 Whakatane 3158 Phone: (07) 922 4052 0508 FAMILY (0508 326 459) Website: www.cyf.govt.nz Email: [email protected] Hours: Monday – Friday 9.00am – 4.30pm Contacts: Erena Stewart Reg Karaka Referral System: Open to all Target Group: All the community 6 | P a g e DISTRICT NURSES Description: District Nursing provides a free home visiting service for people with personal health problems, every day, across the region. District nurses treat and manage wounds, continence, stoma and leg ulcers and support patients through oncology and palliative events. They also monitor and administer IV medication to patients discharged early. Physical Address: Heartlands KEA Building 60 Onslow Street Kawerau Postal Address: Whakatane Hospital PO Box 241 Whakatane 3158 Phone: (07) 306 0999 Fax: (07) 323 8607 Website: www.bopdhb.govt.nz Hours: Monday – Friday 8.30am – 3.30pm Contact: Ru Heather - Heartlands Referral: GP/Hospital/Oncology 7 | P a g e EASTERN BAY PRIMARY HEALTH CARE ALLIANCE Description: Eastern Bay Primary Health Alliance (EBPHA) is a Primary Health Organisation (PHO) that is funded by Bay of Plenty District Health Board to support the provision of essential primary health care services through general practices to those people who are enrolled with EBPHA. EBPHA provides services either directly or through its provider members. These services should improve and maintain the health of the entire enrolled PHO population, as well as providing services in the community to restore people’s health when they are unwell. The aim is to ensure GP services are better linked with other primary health services to ensure a seamless continuum of care, in particular to better manage long term conditions. EBPHA arises from the amalgamation on 1 October 2010 of the three former primary health organisations in the Eastern Bay of Plenty - Eastern Bay of Plenty Primary Health Organisation, Whakatane; Kawerau Primary Health Organisation and Te Ao Hou Primary Health Organisation, Opotiki. Physical Address: 60 Onslow Street Kawerau Postal Address: P.O Box 119 Kawerau 3169 Phone: (07) 323 7040 Website: www.ebpha.org.nz Email: [email protected] Hours: Monday – Friday 8.30am - 4.30pm by appointment Fees: Depend on service provided Target Group: All ages 8 | P a g e KAWERAU HEARTLANDS Description: Heartland Services is a government funded interagency initiative. Established in 2001, it provides local access to Government services. Co-ordination of out-of-town services to improve access for locals, One Stop Shop, Information and Resources, Meeting Rooms, Admin Services. Permanent Partners available: -Eastbay REAP -SKIP (Safer Kawerau Kids Injury Prevention Project) -Pacific Health -Plunket -Neighbourhood Support -PAFT (Parents As First Teachers) -Strengthening Families Visiting Government and Social Services Agencies: - Housing NZ - Whakatane Audiology - Voyagers - Te Ururoa Flavell MP - Inland Revenue Dept. - Problem Gambling - Community Mental Health - Career Services - Relationship Services - CM Services - Baywide Law Services - REAP / SKIP - Maori land Court Address: 60 Onslow Street Kawerau 3169 Phone: (07) 323 8608 Fax: (07) 323 8607 Website: www.heartlandservices.govt.nz Email: [email protected] Contact: Co-ordinator - Ru Heather Hours: Monday – Friday 8.30am – 4.30pm Referral: Walk in – self referral Other agencies 9 | P a g e INCONTINENCE NURSE Description: The service is provided by Whakatane DHB (Hospital) and holds a Clinic every 2nd Wednesday at Heartlands. Physical Address: Kawerau Heartlands KEA Building 60 Onslow Street Kawerau Phone: (07) 306 0729 Contacts: Nurse – Julie Meikle Referral system: GP referral 10 | P a g e KAWERAU COMMUNITY PATROL GROUP Description: The group patrols the town every night, acting as the eyes and ears for the police. Patrols check right round the town, including the CBD, clubrooms, parks and notified homes of people who are away. Patrols are not responsible for engaging with anyone who may be acting suspiciously, but to notify the police only. People who are going away can access nightly patrols of their home by notifying the Kawerau Police. The Kawerau group