Health Services
Page number Name of business Description Phone number 5 Kawerau Pharmacy Prescriptions, and General 07 323 8989 Pharmaceutical needs
6 Manna Support Services Counselling, Mentoring, 07 323 8835 Youth Community Centre
7 Medical Laboratory – Path Lab General Laboratory 07 323 8487 Services
8 Mountain View Rest Home, Hospital & Transport, Meals, Respite, 07 323 9392 Retirement Village Co-Ordinated Activities and Day Care.
9 Pacific Health Services Mental Health 07 323 8608
10 Tarawera Medical Services & Pharmacy General Practitioners 07 323 8499
11 Kawerau Medical Centre & Pharmacy General Practitioners 07 323 6249
12 Te Huinga Social Services Disabilities Activities and 07 323 6194 Senior Citizen Programmes
13 Tuwharetoa Ki Kawerau Health, Education and Counselling, Disabilities, Social Services (Hauora) mental Health, Family 07 323 8025 Support, General Practice and Older People Support
14 Alternative Healing Natural Therapy, Cultural 07 323 7617 Therapy and Holistic healing
15 Acupuncture – Body Aid Clinic - Whakatane Pressure Point Natural 07 308 8777 Healing
16 Asthma & Respiratory Management Support, Information, 07 307 8082 Advocacy and Education
17 Breast Screen Aotearoa Mobile Breast Screening 0800 270 200 and Mammograms
18 Chiropractor - Tina Leone -Kawerau (Seasonal) Alignments, Rehabilitation, 021 2525478 Pain Management, - Whakatane Chiropractic Clinic 07 308 8577 Manipulation and Posture
19 Community Mental Health & Addiction Services Psychiatrists, Psychologists, 07 306 0154 Social Workers
20 Dentists and Dentures – Fairy Dentures Kawerau Repairs, Partials, Dentures, 07 323 8555 Relines, Consultations and - Landing Road Dental Centre – Whakatane 07 308 8585 Quotes - The Cliff Road Clinic – Tauranga 07 571 2860
21 Diabetes Educator Support and Information for 07 323 1132 Diabetes sufferers
1 | P a g e 22 District Nurses Home Visiting Services 07 306 0999
23 Eastern Bay Primary Health Alliance General Medical and 07 306 2300
Nursing Services
24 Eastern Bay Podiatry All Feet Discomforts and 07 307 2271 Complaints
25 Eastern Bay Radiology MRI’s, Mammograms, CT’s, 07 578 0273 X-Rays and Bone Densitometries
26 Healthcare NZ – Te Whiringa Ora Home Support, Nursing, 07 308 5104 Long-term Condition Support, Injury & Rehabilitation Support
27 Healthshare Limited - Hamilton Hospital Services 07 839 4679
28 Incontinence Nurse Support and Information 07 306 0729
29 HEARTLANDS - Kawerau Health & Social Service 07 323 8608 Centre
29 Kawerau Midwives Healthcare and Early Family 0800 456 344 Support
30 Kawerau Physiotherapy Clinic Rehabilitation, Pain 07 323 8965 Management and Posture
31 Massage – Body Aid Clinic - Whakatane Massage Therapy, 07 308 8777 Acupuncture, Physiotherapy and Osteopathy
32 Tarawera River Massage Massage Therapy 022 324 8151
33 Mobile Massage – Will come to your home Relaxation, Rehabilitation, 07 544 0082 Massage Therapy and 02102 853 259 Swedish Massage
34 Osteopathy – Body Aid Clinic – Whakatane Rehabilitation and Massage 07 308 8777 Therapy with the Bones
35 Parents as Teachers First (PAFT) Parental Education and 07 323 8608 Support
36 Plunket Support of Development, 07 323 8203 health & Well-being for Children and New Parents
37 Recovery Solutions Counselling, Therapy and 07 323 4102 Support of Mental Health 07 307 0188
2 | P a g e 38 Royal New Zealand Foundation for the Blind Support, Information, Sight 07 578 2376 (RNZFB) Loss Habilitation and Rehabilitation
39 St. Johns Kawerau Ambulance Services and 07 323 8800 First Aid Training In Emergency: 111
40 Visique Eye Care Eye Testing and 07 323 9044 Prescriptions 07 308 8487
41 Whakatane Audiology Hearing Tests and Hearing 07 307 0990 Aid Supplies
Maori Health Providers
42 Manna Support Services Counselling, Mentoring, 07 323 8835 Youth Community Centre
43 Maori Women’s Welfare League Support and Information of 07 323 7151 the Spiritual, Cultural and (Whanau Toko I Te Ora – WTITO) Economic Welfare of Women.
44 Pou Whakaaro Support for Mental Health 07 323 8170 and Learning Disabilities
45 Tuhoe Hauora (Rakeiwhenua Trust) Whanau Support, Education 07 312 9874 and Mental Health
46 Te Puna Ora O Mataatua Health, Support & Services 07 307 1983
47 Toi Te Ora Community Health 07 306 0714
48 Tutei O Te Hau A Kiwa Mental Health & Advocacy 07 307 9392 Support
49 Tuwharetoa Kaumatua Group (Three Peaks) Mutual Support Group, 07 323 8025 Social Service, Health and Beneficial Activities
50 Wikitoria Maori Healing - Mirimiri Maori Healing and 07 216 9454 Traditional Massage 02102 723 650
Other Professional Services
51 Acute Inpatient Mental Health Service Assessment and Treatment 07 579 8299
52 Alzheimer’s Society Information and Support for 07 308 8525 Families and Individuals 027 281 8540
53 Arthritis Society Support, Information and 07 348 5135 Education
54 Asthma Foundation Support, Advocacy, 0800 227 363 Education and Information
3 | P a g e 55 Bay Rehab Rehabilitation 07 543 2161
56 Brain Injury Association Support, Education and 07 307 1447 Information
57 Cardiac Support Group Social Support Group 07 308 4780
58 Disabilities Resource Centre Trust Support, Information and 07 307 1447 Equipment Hireage 0800 227 363
59 Epilepsy NZ Info. Education & Support to 07 346 3912 Individuals & Family 0800 202 122
60 Family Works Northern (James Family) Counselling, Social Work, 07 349 0990 Community Development, Advocacy Against Family Violence
61 Healthright (Outreach Service) Extensive Chronic Care 07 323 6019 Support and Management
62 Hepatitis Foundation Education, Research and 07 307 1259 Support
63 Hospice EBOP Assistance for Terminally Ill 07 307 2244 and their Families
64 Kawerau Stroke Support Support, Treatment, 07 350 1252 Education and 0800 787 653 Rehabilitation
65 Rural Education Activites Programme (REAP) Learning and Literacy 07 323 8605 Support and Services
66 Relationship Services Counselling and Advice 07 307 2655
67 Safer Kawerau Kids, Injury Prevention Support and Information 07 323 8608 Programme (SKIP) regarding Child Safety
68 Social Sector Trials – Ministry of Social Income Support, 07 323 8841 Development Employment Services and 04 916 3300 Superannuation
69 Tenancy Services Information and Assistance 0800 836 2629
70 Up-2-Date Disability Equipment and 07 307 9101 Services 021 321 213
71 Victim Support Information, Support and 07 308 2330 Assistance 0800 842 846
72 WebHealth An Online Regional Health www.webhealth.co.nz & Services Directory
4 | P a g e KAWERAU PHARMACY
Description: Prescriptions, General Pharmaceutical needs and requirements.
Physical Address: Tarawera Court Kawerau
Phone: (07) 323 8989
Fax: (07) 323 8989
Office Hours: Monday – Friday 9.00am – 5.00pm Saturday 9.1 am – 12.00pm Sunday Closed
Referral process: Walk in/Self referral for general needs Doctor’s referrals for prescriptions
5 | P a g e MANNA SUPPORT SERVICES
Description: Our service provides a range of support services that aim to strengthen the community.
We offer counselling individual/family, whanau ora coordinator, mentoring, youth community centre, bullying programme and a youth information text service.
Physical Address: KEA Building 60 Onslow St Kawerau
Postal Address: P.O Box 297 Kawerau 3127
Phone: (07) 323 8835
Fax: (07) 323 8839
Email: [email protected]
Hours: Monday – Friday 8.30am – 4.30pm
Referral System: Self referrals Other agencies
Target Group: Community
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PATHLAB – MEDICAL LABORATORY
Description: Pathlab provide a comprehensive community laboratory service to customers in Kawerau including immigration tests, pre-employment tests and referrals from GPs.
Physical Address: 102 Onslow Street Kawerau 3127
Postal Address: P.O Box 130 Seventh Street Tauranga 3140
Phone: (07) 323 8487 (07) 323 1020
Website: http://www.pathlab.co.nz
Hours: Monday – Friday 8.am – 2.30pm
Fees: Vary depending on service provided
Referral process: GP Only
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MOUNTAIN VIEW REST HOME AND RETIREMENT VILLAGE
Description: Mountain View is a community owned aged care complex managed by the Kawerau Social Services Trust Board. The facility offers range of accommodation and other services, including:
Full time hospital and rest home care for up to 52 residents
A 15 cottage independent living, retirement village.
Pensioner housing comprising 27 rental flats in Waterhouse Street and Porritt Drive
Respite and day care. (Subsidies may be available).
Casual meals
Transport for out of town shopping and medical appointments
Coordinated activities and social interaction including indoor bowls, petanque, bingo, church services, dancing, guest speakers, day trips and special themed events.
Physical Address: 192 – 202 River Road Kawerau
Phone: (07) 323 9392
Fax: (07) 323 9391
Website: www.mountainviewkaweraui.co.nz
Email: [email protected]
Hours: Monday –Friday 8.30am – 4.30pm
Contacts: Manager – Jeanette Cook
Fees: Depends on the service provided
Target Group: Elderly people in Kawerau 8 | P a g e
PACIFIC HEALTH SERVICES
Description: Community Mental Health Services.
Physical Address: Heartlands 60 Onslow Street Kawerau 3127
Phone: (07) 323 8608
Fax: (07) 323 8607
Website: www.bop.webhealth.co.nz
Email: [email protected]
Hours: Monday – Friday 8.30am – 4.30pm
Contact: Ru Heather
Costs: Vary depending on service provided
Referral process: Walk in / Self referral
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TARAWERA MEDICAL CENTRE
Description: General Practice. Tarawera Medical Centre is located in Kawerau with a happy friendly team delivering a great service to the community.
Physical Address: 104 Onslow Street Kawerau
Phone: (07) 323 8499
Fax: (07) 323 7540
Website: www.kaweraudoctors.com/
Hours: Monday – Friday 8.00am – 6.00pm
Costs: Vary depending on service provided
Referral process: Walk in / Self referral
KAWERAU MEDICAL CENTRE
Description: General Practice.
Headed by Dr Emily Hermanson, Kawerau Medical Centre aims to revolutionise the way GP services are delivered in Kawerau by providing a friendly low-cost service, with many consultations FREE (please ask us how).
K-Town Pharmacy with Pharmacist Katarina Ngamoki is based in the medical centre.
Physical Address: 26 Islington Street Kawerau
Phone: 07 323 6249
Facebook: www.facebook.com/kaweraumedicalcentre
Hours: Monday – Friday 7.00am – 4.00pm
Costs: Low-cost service, with many consultations FREE (please ask us how).
Referral process: Walk in / Self referral – complete a registration form at reception.
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TE HUINGA SOCIAL SERVICES TRUST
Description: Health & Social Services to include;
Education / Training Disability Older People Community Education Employment Support Equipment Employment Training Education Hearing Services Health Support Groups Education Literacy Hearing Services Support Groups Maori Equipment
Counselling / Therapy Family / Whanau Mental Health Anger Management Counselling Community Support Depression Anger Management Support Groups Grief / Loss
Other Social Services Employment Assistance Natural / Cultural Therapy Support Groups Career Advice Alternative Healing Volunteering Career Planning
Physical Address: KEA Building 60 Onslow Street Kawerau
Postal Address: P.O. Box 119 Kawerau 3169
Phone: (07) 323 6194
Website: www.webhealth.co.nz
Email: [email protected]
Hours: Monday – Friday 9.00am – 3.00pm
Fee: Koha/Donation
Referral: Open Entry/Self referral
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TUWHARETOA KI KAWERAU HEALTH, EDUCATION AND SOCIAL SERVICES (HAUORA)
Description: Tuwharetoa Ki Kawerau health, education and social services will provide a range of appropriate accessible and sustainable health, social and educational services that improves the well-being of iwi and the wider community. Tuwharetoa Ki Kawerau health, education and social services will strive to meet the needs of all who reside in the rohe of Kawerau.
Our services include: * Kaupapa Maori Early Intervention * Mental Health NASC * Tamariki Ora/Wellchild * Antenatal Programme * Kaumatua Support Services * GP and Nurse clinic * Health Promotions * Whanua Ora Rangatahi * Family Start programme * Smoking Cessation Programme.
Physical Address 28/30 Islington Street Kawerau
Postal Address: P.O Box 262 Kawerau 3169
Phone: (07) 323 8025 (07) 323 8037
Fax: (07) 323 8035
Website: www.bop.webhealth.co.nz
Email: [email protected]
Hours: Monday – Friday 8.30am – 4.30pm
Costs: No costs
Referral Process: Self referral 12 | P a g e
ALTERNATIVE HEALING GROUP
Description: Alternative Healing is offered in the Tuwharetoa ki Kawerau Hauora Clinic in Ranfurly Court, Kawerau.
Treatments available include:
- Massage/mirimiri - Bioptron light therapy - Crystal healing - Spiritual healing - Reflexology machines - Colour therapy - Tong Ren healing - Ionic detox foot bath
It is recommended that you consult with your Doctor or Specialist prior to receiving treatment. Clients are also advised to continue prescribed medication.
Physical Address: 8 Ranfurly Court Kawerau 3127
Phone: (07) 323 7617 (027) 862 4575
Email: [email protected]
Website: www.webhealth.co.nz
Hours: Monday / Thursday / Friday 9am -3pm
Fees: Koha
Referral system: Self Referral
Target Group: All ages
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ACUPUNCTURE – BODY AID CLINIC
Description: Acupuncture is a collection of procedures involving penetration of the skin with needles to stimulate certain points on the body. In its classical form it is a characteristic component of traditional Chinese medicine, a form of alternative medicine, and one of the oldest healing practices in the world. According to traditional Chinese medicine, stimulating specific acupuncture points corrects imbalances in the flow of qi through channels known as meridians. Some contemporary practitioners use acupuncture without following the traditional Chinese approach. Research suggests that traditional forms of acupuncture are more effective than placebos in the relief of certain types of pain and post-operative nausea. Recent systematic reviews found that acupuncture also seems to be a promising treatment option for anxiety, sleep disturbances, and depression.
Address: Cnr Landing Road and Powhare Street Whakatane 3120
Phone: 07 308 8777
Email: [email protected]
Website: http://www.whakatane.info/business/body-aid-clinic
Hours: Mon - Thur 8.30am - 6pm Friday 8.30am - 1.30pm
Fees: Vary depending on Service
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ASTHMA AND RESPIRATORY MANAGEMENT
Description: We aim to empower clients with acute and chronic breathing difficulties, as well as whanau and caregivers, to achieve increased participation and enjoyment of life through assessment, education and support. - Free One-to-One education - Assessment of asthma control - Free lung function testing - Special programmes - Assessing response to treatment
Physical Address: Room 21G, KEA Building 60 Onslow Street Kawerau 3169
Postal Address: P.O. Box 166 Kawerau 3127
Phone: (07) 307 8082
Fax: (07) 307 8083
Email: [email protected]
Website: www.asthmabop.org.nz
Hours: Contact for appointment.
Fees: Membership costs $25 per family per annum or $20 for senior citizens.
Referral system: Self Referral Health care provider
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BREASTSCREEN AOTEAROA
Description: Mobile Screening Unit. Breast screening, mammograms and ultrasounds. When the unit is scheduled for a visit to Kawerau (approximately every 2 years) registered clients will be notified of an appointment time and location of mobile unit. To register, call the number below.
Address: Mobile Screening Unit
Phone: 0800 270 200
Website: www.nsu.govt.nz
Email: [email protected]
Fees: Free for ages 45-69
Target Group: Women of all ages
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CHIROPRACTOR
Description: Alignments, Rehabilitation, Pain Management, Manipulation and Posture
Company Name: My Chiropractic
Physical Address: KEA Building 60 Onslow Street Kawerau
Phone: (07) 323 6222
Hours: 9am – 4pm Tuesdays (Seasonal)
Contacts: Tina Leone
Fees: Depends on treatment provided
Referral system: Doctor or health care providers
Target Group: All ages
Company Name: Whakatane Chiropractic Clinic
Physical Address: Cnr Landing Rd & Hinemoa St Whakatane 3120
Phone: (07) 308 8577
Email: [email protected]
Hours: Mon-Fri 2:30-6:00 Mon & Fri 8:30-12:00
Fees: Depends on treatment provided
Referral system: Doctor or health care providers
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COMMUNITY MENTAL HEALTH and ADDICTION SERVICE
Description: Psychiatrists, acute crisis workers, mental health nurses, psychologists, social workers, maternal mental health nurse/counsellors, methadone counsellors, Maori mental health support, alcohol and drug assessments, counselling, treatment plans, facilitate access to residential rehab, other relevant referrals to appropriate agencies, community workshops and education.
Providing ongoing support for chronic mental health cases. PMHC for the local community, access to mental health ward services and assessments for elderly dementia and mental illnesses.
Physical Address: 52 Commerce Street Level 12 Whakatane
Postal Address: P.O. Box 241 Whakatane 3158
Phone: (07) 306 0154 (For attempted suicide and or psychotic behaviour that poses 0800 774 545 danger to self and / or others) Fax: (07) 308 9675
Website: www.addictionshelp.org.nz
Hours: Monday – Friday 8.00am – 4.30pm
Referral Process: Self referral GP referrals
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DENTISTS / DENTURES
Description: Registered dental practices providing appointments for denture and dental services Costs will vary depending on the work carried out. Services include; - Repairs- Relines- Consultations- Quotes- Partials- Dentures- Hygienists
Company Name: Fairy Dentures
Physical Address: 5B Liverpool Street Kawerau 3127
Phone: (07) 323 8555
Hours: Monday – Friday 9.00am – 5.00pm
Company Name: Landing Road Dental Centre
Physical Address: 32 Landing Road Whakatane 3120
Phone: (07) 308 8585
Company Name: The Cliff Road Clinic (Phillip Holmes)
Physical Address: 38 Cliff Road Tauranga
Phone: (07) 571 2860
Email: [email protected]
Website: www.phdental.co.nz
Specific: General Dentistry with specialty training in advanced restorative dentistry and implant dentistry. 19 | P a g e
DIABETES EDUCATOR
Description: Help, support and information for diabetes sufferers. Maria is at the Heartlands, the second Monday of every month.
Physical Address: Heartlands KEA Building 60 Onslow Street Kawerau
Phone: (07) 323 1132
Hours: See above. Call for an appointment.
Contact: Maria Dawson
Referral system: Referral from doctor or hospital
Target Group: Diabetic sufferers \
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DISTRICT NURSES
Description: District Nursing provides a free home visiting service for people with personal health problems, every day, across the region. District nurses treat and manage wounds, continence, stoma and leg ulcers and support patients through oncology and palliative events. They also monitor and administer IV medication to patients discharged early. Physical Address: Heartlands KEA Building 60 Onslow Street Kawerau
Postal Address: Whakatane Hospital PO Box 241 Whakatane 3158
Phone: (07) 306 0999
Fax: (07) 323 8607
Website: www.bopdhb.govt.nz
Hours: Monday – Friday 8.30am – 3.30pm
Contact: Ru Heather - Heartlands
Referral: GP/Hospital/Oncology
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EASTERN BAY PRIMARY HEALTH CARE ALLIANCE
Description: Eastern Bay Primary Health Alliance (EBPHA) is a Primary Health Organisation (PHO) that is funded by Bay of Plenty District Health Board to support the provision of essential primary health care services through general practices to those people who are enrolled with EBPHA.
EBPHA provides services either directly or through its provider members. These services should improve and maintain the health of the entire enrolled PHO population, as well as providing services in the community to restore people’s health when they are unwell. The aim is to ensure GP services are better linked with other primary health services to ensure a seamless continuum of care, in particular to better manage long term conditions.
EBPHA arises from the amalgamation on 1 October 2010 of the three former primary health organisations in the Eastern Bay of Plenty - Eastern Bay of Plenty Primary Health Organisation, Whakatane; Kawerau Primary Health Organisation and Te Ao Hou Primary Health Organisation, Opotiki.
Physical Address: 60 Onslow Street Kawerau
Postal Address: P.O Box 119 Kawerau 3169
Phone: (07) 323 7040
Website: www.ebpha.org.nz
Email: [email protected]
Hours: Monday – Friday 8.30am - 4.30pm by appointment
Fees: Depend on service provided
Target Group: All ages
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EASTERN BAY PODIATRY
Description: For information, services and treatments for foot problems such as;
Warts / Verrucae, Corns, Foot and Ankle Injuries, Plantar, Fascitis, Heel Pain Arthritis, Blisters, Bunions, Paediatrics, Neuroma, Diabetes, Diabetic Ulcer, Hammer Toe, Pregnancy and the Foot, Nail Problems(including thick/ingrown/fungal), Flat Foot and Stress Fractures
Physical Address: Haoura 8 Ranfurly Court Kawerau
Postal Address: 10 Domain Raod Whakatane 3120
Phone: (07) 307 2271
Fax: (07) 307 8500
Website: www.easternbaypodiatry.co.nz
Email: [email protected]
Hours: Wednesdays and Thursdays. 9am - 4pm Phone for appointments
Contacts: Receptionist: Hayley Sinclair
Fees: Depend on service provided
Target Group: All ages
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EAST BAY RADIOLOGY
Description: Bay Radiology has been providing Medical Imaging services to the Bay of Plenty for over 20 years. Providing world class imaging services utilising highly trained and specialised clinical staff is what Bay Radiology is all about. Our ten radiologists are supported by a team of experienced clinical technicians and well trained administrators. We do not compromise on quality when selecting equipment and supplies. We employ the most skilled and caring professionals available. Ongoing commitment is made to Continuing Medical Education, ensuring our staff are motivated and kept up to date with the latest medical technology and information. Services provided: o Bone Densitometry o CT o Mammography o MRI o Ultrasound o X-Ray
Physical Address: Concordia House 17 Pyne Street Whakatane 3120
Phone: (07) 308 9913
Fax: (07) 308 9914
Website: www.bayradiology.co.nz
Email: Use the websites ‘Contact us’ form
Hours: Call to make an appointment
Fees: Depend on service provided
Target Group: All ages
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HEALTHCARE NZ - TE WHIRINGA ORA
Description: Te Whiringa Ora service is about empowering people with long-term conditions to enjoy a higher quality of life and greater wellbeing, by:
extending the vital role of general practice and hospital care into the home supporting people to access the right service at the right time enabling people to better understand and manage their condition.
The service works in partnership with a diverse range of local health and social services to connect each community’s existing health resources and to reduce the number of unplanned hospital admissions. Case managers (who are registered nurses) work alongside the person involved and their family/whānau to complete a thorough assessment, develop a holistic care plan and to ensure coordinated access to the services they need. Additional one-on-one support, education and guidance is provided by specially trained health coordinators, enabling people to actively manage their condition.
Physical Address: 1ST Floor Concordia House 17 Pyne Street Whakatane
Postal Address: P.O Box 545 Whakatane 3158
Phone: (07) 308 5104
Website: www.tewhiringaora.co.nz
Email: [email protected]
Hours: Monday – Friday 8am – 4.30pm
Referral: Open Entry/Self referral
Target Group: Patients with complex and chronic needs who have the highest hospital admission rates (top 5%) – especially those with chronic obstructive pulmonary disease.
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HEALTHSHARE LIMITED
Description: Midland district health boards/HealthShare. The five Midland district health boards - Bay of Plenty, Lakes, Tairawhiti, Taranaki and Waikato - retain strong links
Physical Address: Waikato District Health Board Hockin Building Waikato Hospital Campus Selwyn Street
Postal Address: P.O Box 934 Hamilton 3240
Phone: (07) 839 4679
Website: www.waikatodhb.govt.nz
Email: [email protected]
Please: DO NOT use this email address for enquiries about your treatment/appointments - use the contact details in your appointment card/letter
Referral system: GP referral
INCONTINENCE NURSE
Description: The service is provided by Whakatane DHB (Hospital) and holds a Clinic every 2nd Wednesday at Heartlands.
Physical Address: Kawerau Heartlands KEA Building 60 Onslow Street Kawerau
Phone: (07) 306 0729
Contacts: Nurse – Julie Meikle
Referral system: GP referral
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KAWERAU HEARTLANDS
Description: Heartland Services is a government funded interagency initiative. Established in 2001, it provides local access to Government services. Co-ordination of out-of-town services to improve access for locals, One Stop Shop, Information and Resources, Meeting Rooms, Admin Services. Permanent Partners available: -Eastbay REAP -SKIP (Safer Kawerau Kids Injury Prevention Project) -Pacific Health -Plunket -Neighbourhood Support -PAFT (Parents As First Teachers) -Strengthening Families
Visiting Government and Social Services Agencies - Housing NZ - Whakatane Audiology - Voyagers - Te Ururoa Flavell MP - Inland Revenue Dept. - Problem Gambling - Community Mental Health - Career Services - Relationship Services - CM Services - Baywide Law Services - REAP / SKIP - Maori Land Court
Address: 60 Onslow Street Kawerau 3169
Phone: (07) 323 8608 Fax: (07) 323 8607
Website: www.heartlandservices.govt.nz Email: [email protected]
Contact: Co-ordinator - Ru Heather
Hours: Monday – Friday 8.30am – 4.30pm
Referral: Walk in – self referral Other agencies
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KAWERAU MIDWIVES
Description: Pregnancy support, information and advice. Birthing and new baby support.
Physical Address: KEA Centre 60 Onslow Street Kawerau
Postal Address: P.O. Box 119 Kawerau
Phone: 0800 456 344
Hours: Call to make an appointment
Contacts: Jeni Roff
Cost: Depends on service provided
Referral system: Doctors/hospitals/self
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KAWERAU PHYSIOTHERAPY
Description: Physical therapy (or physiotherapy), is a health care profession primarily concerned with the remediation of impairments and disabilities and the promotion of mobility, functional ability, quality of life and movement potential through examination, evaluation, diagnosis and physical intervention carried out by physiotherapists and physical therapist assistants. In addition to clinical practice, other activities encompassed in the physical therapy profession include research, education, consultation, and administration
Physical Address: 8 Newall Street Kawerau 3127
Postal Address: P.O. Box 56 Kawerau
Phone: (07) 323 8965
Hours: Monday – Friday 9am – 5pm
Contacts: Craig Pittar
Cost: Depends on service provided
Referral system: Doctors/hospitals/self
Target Group: All
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MASSAGE – BODY AID CLINIC
Description: Body Aid Clinic Ltd in Whakatane is proud to provide you with a choice or combination of Physiotherapy, Osteopathy, Acupuncture and Massage Services. After consultation with any of our Health Professionals they can refer you to another service within the clinic, while continuing to provide you with the assessment and treatment required. If necessary our therapists will provide specialist and GP referrals.
Address: Cnr Landing Road and Powhare Street Whakatane 3120
Phone: (07) 308 8777
Email: [email protected]
Website: http://www.whakatane.info/business/body-aid-clinic
Hours: Mon - Thur 8.30am - 6pm Friday 8.30am - 1.30pm
Fees: Vary depending on Service
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TARAWERA RIVER MASSAGE
Description: Massage Therapy Tarawera River Massage works on injuries and pain management through individualised treatment programmes. Vincent Murphy has developed a unique and effective delivery using essential oil blends and a mix of massage, Physiotherapy and Chiropractic methods. The treatment quite often becomes one of emotional release as an issue is worked through, over a series of appointments.
Address: Room 15, Top Floor, KEA Centre, 60 Onslow Street, Kawerau
Phone: (022) 324 8151
Email: [email protected]
Hours: Please call to make an appointment.
Contact: Vincent Murphy
Fees: Vary depending on nature of injury
Referral system: Self
Target Group: All
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OSTEOPATHY – BODY AID CLINIC
Description: Osteopathy is a hand’s on therapy which focuses on the diagnosis, treatment, prevention and rehabilitation of musculoskeletal disorders. Using a range of different techniques including soft tissue work, articulation, manipulation, visceral and cranial Osteopathy, Osteopaths seek to restore the optimal functioning of the body. Osteopathy can treat a wide range of dysfunctions in all parts of the body and across all ages. Specific Osteopathy services are available for pregnant women and new born children.
Address: Cnr Landing Road and Powhare Street Whakatane 3120
Phone: (07) 308 8777
Email: [email protected]
Website: http://www.whakatane.info/business/body-aid-clinic
Hours: Mon - Thur 8.30am - 6pm Friday 8.30am - 1.30pm
Fees: Vary depending on Service
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PARENTS AS FIRST TEACHERS - PAFT
Description: The Parents as First Teachers (PAFT) programme in New Zealand is a parent education and support programme that helps parents understand how their infant develops and learns, and how best they can help their child reach their full potential.
Address: HEARTLANDS KEA Centre 60 Onslow Street Kawerau
Phone: (07) 323 8608
Email: information @familyservices.govt.nz
Website: www.familyservices.govt.nz
Hours: Please call to make an appointment.
Contact: Carol Lawrence
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PLUNKET
Description: Plunket is a national not-for-profit organisation, community-owned and governed. We provide a caring, professional well child and family and whānau service.
We are committed to providing universal access to services for all children and families regardless of ethnicity, location or ability to pay. This is at the heart of who we are and is essential to provide a positive environment for parents.
Address: HEARTLANDS KEA Centre 60 Onslow Street Kawerau
Phone: (07) 323 8203
Email: [email protected]
Website: www.plunket.org.nz
Hours: Tuesdays 9am – 4pm Please call to make an appointment.
Contact: Heidi Samson
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RECOVERY SOLUTIONS
Description: Recovery Solutions Group Trust is a registered charity under the Charities Act 2005 and has been operating as a Non-Governmental Organisation (NGO) in different forms since 1992.
Our recovery approach focuses on the whole person – it's about having a real home, real relationships, independence, good health and financial security.
We take an innovative, evidence-based approach to mental health recovery and consistently challenge ourselves to achieve better results for our clients, their whanau and our communities.
Combined with the care and support from our experienced, qualified and well-trained team, our clients can achieve positive long-term recovery outcomes.
Recovery is a journey, not a destination. Everyone's recovery journey will be different, reflecting their uniqueness as individuals. Our role is to walk beside people on their journey, supporting and motivating them to achieve their full potential.
Address: KEA Centre 60 Onslow Street Kawerau
Phone: (07) 323 4012 (07) 307 0188 (A/H)
Email: [email protected]
Website: www.recoverysolutions.co.nz/
Hours: Please call to make an appointment.
Contact: Tony Abbey
Target Group: All
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RNZFB – ROYAL NEW ZEALAND FOUNDATION FOR THE BLIND
Description: he Royal New Zealand Foundation of the Blind (RNZFB) is New Zealand's main provider of sight loss habilitation and rehabilitation services to over 11,500 New Zealanders who are blind or have low vision.
We equip our members with the adaptive skills, technology and resources they need to overcome the barriers they face to participate fully in society and lead independent lives.
Our vision is to empower and support people who are blind or have low vision to ensure they have the same opportunities and choices as everyone else.
Physical Address: 73 Sixteenth Street Tauranga South 3112
Postal Address: P.O. Box 15114 Tauranga 3144
Phone: (07) 578 2376 0800 243 333
Fax: (07) 578 8359
Website: www.rnzfb.org.nz
Email: [email protected]
Target Group: All
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ST JOHN KAWERAU
Description: Ambulance service and first aid training
IMPORTANT - in an emergency Ring 111 and ask for an Ambulance.
Physical Address: 37 River Road Kawerau
Phone: (07) 323 8800 0800 785 646
Website: www.stjohn.org.nz
Hours: 24 Hours
Target Group: All
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VISIQUE EYECARE
Description: Eye testing and prescription of glasses and contact lenses
Contact to make an appointment.
Physical Address: Heartlands KEA Building 60 Onslow Street Kawerau
Postal Address: P.O Box 119 Kawerau
Phone: (07) 323 9044 (07) 308 8487
Hours: Wednesdays in Kawerau at Heartlands 8.30am – 2.00pm
Contact: Ian Finch (Whakatane) Ru Heather (Kawerau)
Fees: $60 with Gold Card $65 Non-card holders NOTE: Additional costs subject to eye care requirements.
Target Group: All ages
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WHAKATANE AUDIOLOGY LTD
Description: If you need assistance with your hearing, suffer from tinnitus, have hearing that has become impaired due to a noisy environment or you have become hard of hearing over time, Whakatane Audiology can work with you to provide the appropriate solution. For those of you who want to protect their hearing, Whakatane Audiology also has this well covered.
For those who are not sure if their hearing is within the normal range, this can be easily checked out with a screening or full assessment. Call for an appointment.
Hearing Aid Solutions Tinnitus Management Access To Funding Hearing Assessments And Protection
Physical Address: Heartlands KEA Building 60 Onslow Street Kawerau
Postal Address: Sixteen on Louvain Whakatane
Phone: (07) 307 0990 (07) 323 8608
Website: www.whakatane-audiology.co.nz
Email: [email protected]
Hours: Wednesdays 9am – 3pm
Contact: Ru Heather (Kawerau)
Fees: Charges depend on the service provided
Target Group: All ages 39 | P a g e
MANNA SUPPORT SERVICES
Description: Our service provides a range of support services that aim to strengthen the community.
We offer counselling individual/family, whanau ora coordinator, mentoring, youth community centre, bullying programme and a youth information text service.
Physical Address: KEA Building 60 Onslow St Kawerau
Postal Address: P.O Box 297 Kawerau 3127
Phone: (07) 323 8835
Fax: (07) 323 8839
Email: [email protected]
Hours: Monday – Friday 8.30am – 4.30pm
Referral System: Self referrals Other agencies
Target Group: Community
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MAORI WOMEN’S WELFARE LEAGUE (WHAKAARI)
(Te Ropu Wahine Maori Toko I Te Ora)
Description: The League's official aims are "To promote fellowship and understanding between Māori and European women and to cooperate with other women's organizations, Departments of State, and local bodies for the furtherance of these objects.” Involved in housing, health, and education, focusing on families and healthy lifestyles in addition to women's issues. Looking after the spiritual, cultural and economic welfare of women in general. Meetings held on the first Thursday of every month at 4.30pm.
Physical Address: Meeting at Nadia’s Florist Ranfurly Court Kawerau
Phone: (07) 323 7151
Website: [email protected]
Email: [email protected]
Contacts: Mere Walker
Fees: $30.00 p.a.
Referral system: Come with a member
Target Group: All women
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POU WHAKAARO
Description: Connecting people with community. Pou Whakaaro work with people between 16-65 years old, who experience mild to medium mental health or physical and learning disabilities, by offering program provision supports for learning and physical disabilities. (i.e Downs Syndrome) and mental health issues.
Physical Address: 1e Tamarangi Drive Kawerau 3127
Postal Address: P.O Box 126 Kawerau
Phone: (07) 323 8170
Fax: (07) 323 8170
Website: www.pouwhakkaro.co.nz
Email: [email protected]
Hours: Monday - Friday 8am – 5pm
Contacts: Claire Pye General Manager (whk.) Cheryl Keepa Service Manager (Kaw) Yvonne McGarvey Practice Leader
Fees: Free
Referral system: The family can be taken to this site. The family can ring this service
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TUHOE HAUORA (Rakeiwhenua Trust)
Description: Tuhoe Hauora is a Mental Health and Addiction Service Provider based in Taneatua and Ruatoki.
Our services and programmes are delivered within the Eastern Bay of Plenty.
Community Transport Assistance Kaupapa Maori Planned Respite (Mental Health) Advocacy Peer and Whanau Support (Mental Health) Kaupapa Maori Dual Diagnosis Services Early Intervention Tamariki / Rangatahi Youth Services Incredible Years Parenting Programme Tikanga Programmes Oho Ake (Youth Services) Physical Address: Tihei Mauriora Centre 44-46 Tuhoe Street Taneatua 3123
Postal Address: P.O Box 17 Taneatua 3123
Phone: (07) 312 9874
Fax: (07) 312 9873
Website: www.tuhoehauora.org.nz
Email: [email protected]
Hours: Monday - Friday 8.30am – 5pm
Referral system: All / Self
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TE PUNA ORA O MATAATUA
Description: A charitable trust. Te Puna Ora O Mataatua provide home based help and support such as home help, cleaning, personal hygiene and grooming, washing and ironing, meal preparation and other general household tasks. They do not provide gardening or lawn maintenance, but have a network of service providers that can refer clients to. They do not provide transport to hospitals, Doctors or offer window cleaning.
Physical Address: 84 McGarvey Road Whakatane 3120
Postal Address: P.O Box 729 Whakatane 3158
Phone: (07) 307 1983 0800 294 462
Fax: (07) 308 0580
Website: www.bopwebhealth.co.nz
Email: [email protected]
Hours: Monday - Friday 8.30am – 5pm
Contact: Awhina
Costs: Free
Referral system: All / Self / GP
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TOI TE ORA
Description: Toi Te Ora – Public Health service works innovatively and professionally to promote, protect and improve the health of people in our communities. Their mission is to enable communities to achieve good health and independence and ensure access to high quality services.
Physical Address: Cnr. Stewart and Garaway Streets Whakatane 3120
Postal Address: P.O Box 241 Whakatane 3158
Phone: (07) 306 0714
Fax: (07) 306 0714
Website: www.bttophs.govt.nz
Email: [email protected]
Referral system: All / Self / GP
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TUTEI O TE HAU A KIWA
Description: Providing individual advocacy support to ensure you are heard, treated with respect and have your needs met by; Doctors Work and Income ACC Mental health Services Residential and Day Services Other Government Agencies
Physical Address: 79 Goulstone Road Whakatane 3120
Postal Address: P.O Box 2061 Kopepeo Whakatane
Phone: (07) 307 9392 (027) 4536 901
Fax: (07) 307 9394
Email: [email protected]
Hours: Monday – Friday 8.30am – 3pm
Fees: Nil
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THREE PEAKS (TUWHARETOA) KAUMATUA GROUP
Description: A mutual support group; working under the Hau Ora, socialising with health and other beneficial activities as part of the curriculum.
Physical Address: Meet at Guide Hall Islington Street Kawerau
Phone: (07) 323 8025
Hours: Wednesday and Friday 10.00am – 3.00pm
Contacts: Chris Marjoribanks Fay Hunia Joe Hokianga
Fees: $2.00
Referral system: Just Come Along
Target Group: Over 60’s with younger if needed
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WIKITORIA MAORI HEALING - Mirimiri
Description: Maori healing and traditional massage
Physical Address: Lakeside Retreat 54 Parawai Street Ngongotaha Rotorua
Phone: (07) 216 9454 (02102) 723 650
Hours: Please call to make an appointment. Monday – Friday: 9am – 8.30pm Saturday and Sunday: 9am – 7pm
Contacts: Wikitoria Oman
Costs: Vary depending on treatment
Target Group: All
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ACUTE INPATIENT MENTAL HEALTH SERVICE
Description: An acute inpatient mental health service offering assessment and treatment for people who are experiencing acute mental illness.
Physical Address: Whakatane Hospital Stewart Street Whakatane
Postal Address: P.O. Box 241 Whakatane 3158
Phone: (07) 308 0780
Fax: (07) 306 0778
Website: www.bobhb.govt.nz
Hours: 24/7
Fees: No Cost
Referral system: Entry Assessment
Target Group: Adults / Older Persons
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ALZHEIMERS SOCIETY EASTERN BAY OF PLENTY
Description: If you need assistance with your hearing, suffer from tinnitus, have hearing that has become impaired due to a noisy environment or you have become hard of hearing over time, Whakatane Audiology can work with you to provide the appropriate solution. For those of you who want to protect their hearing, Whakatane Audiology also has this well covered.
For those who are not sure if their hearing is within the normal range, this can be easily checked out with a screening or full assessment. Call for an appointment.
Hearing Aid Solutions Tinnitus Management Access To Funding Hearing Assessments And Protection
Physical Address: Heartlands KEA Building 60 Onslow Street Kawerau
Postal Address: Sixteen on Louvain Whakatane
Phone: (07) 307 0990 (07) 323 8608
Website: www.whakatane-audiology.co.nz
Email: [email protected]
Hours: Wednesdays 9am – 3pm
Contact: Ru Heather (Kawerau)
Fees: Charges depend on the service provided
Target Group: All ages
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ARTHRITIS FOUNDATION
Description: Arthritis education.
Monthly information support group for those who have arthritis 4th Weds of every month
Physical Address: Community House 1115 Haupapa Street Rotorua 3010
Postal Address: P.O. Box 1336 Rotorua 3040
Phone: 07 348 5135
Website: www.arthritis.org.nz
Email: [email protected]
Hours: Monday - Friday 8.30am – 3pm
Fees: Free
Referral System: Open drop in centre, phone or email. Arthritis educator direct dial (07) 348 5135
Target Group: All ages.
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ASTHMA FOUNDATION
Description: Arthritis education.
Monthly information support group for those who have arthritis 4th Weds of every month
Physical Address: Community House 1115 Haupapa Street Rotorua 3010
Postal Address: P.O. Box 1336 Rotorua 3040
Phone: 07 348 5135
Website: www.arthritis.org.nz
Email: [email protected]
Hours: Monday - Friday 8.30am – 3pm
Fees: Free
Referral System: Open drop in centre, phone or email. Arthritis educator direct dial (07) 348 5135
Target Group: All ages.
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BAY REHAB
Description:
We deliver community based rehabilitation programs following illness or injury. Covering the wider Bay of Plenty area, our teams are based out of Tauranga, Whakatane, Thames and Rotorua.
Our expertise is multidisciplinary, made up of:
Physiotherapy Occupational therapy Speech and language therapy Nursing Psychology Medical assessment Neuro psychology, Dietician Social work
Postal Address: P.O Box 14-062 Tauranga
Phone: (07) 543 2161
Fax: (07) 543 2163
Website: www.bayrehab.co.nz
Email: [email protected]
Hours: Phone to make an appointment
Fees: Vary Depending on service provided
Referral: Self referral / GP
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BRAIN INJURY ASSOCIATION
Description: Every day, 90 New Zealanders sustain a brain injury.
Brain injuries are more common than you think, and can happen to anyone at anytime.
Sudden knocks to the head through falls, sporting injuries and car crashes can all result in a brain injury. In fact, if you have ever suffered a concussion, no matter how mild, then you have sustained a brain injury. There are 14 Regional Brain Injury Association offices providing support, education and information services throughout New Zealand.
Postal Address: P.O Box 528 Whakatane
Phone: (07) 307 1447
Fax: (07) 307 0229
Website: www.brain-injury.org.nz
Email: [email protected]
Hours: Phone to make an appointment
Fees: Vary Depending on service provided
Referral: Self referral / GP
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CARDIAC SUPPORT GROUP
Description: The Whakatane Cardiac Support Group is a social support group, meeting informally for social occasions. Meetings generally held on Sundays.
Physical Address: 100/2 Domain Road Whakatane 3120
Phone: (07) 308 4780
Website: www.bopwebhealth.co.nz
Hours: Phone to make an appointment
Fees: No cost
Referral: Self referral
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DISABILITIES RESOURCE CENTRE TRUST
Description: Provides a range of health, well-being and support services catering for people with a huge range and level of disabilities, along with offering fully-equipped conference facilities for use by the entire community. Today, the Disabilities Resource Centre Trust is a Charitable Trust and operates with a General Manager and teams consisting of Home Care Services, Community Services, Advocacy, Information and Administration.
Physical Address: 141 – 143 King Street Whakatane
Postal Address: PO Box 528 Whakatane
Phone: (07) 307 1447 0800 227 363
Fax: (07) 307 0229
Email: [email protected]
Hours: Monday - Friday 9.00am – 5.00pm
Contacts: Vicki Anderson
Fees: Some hire charges for equipment.
Referral system: Doctors, hospitals, other medical agencies
Target Group: People with disabilities and their families
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EPILEPSY NZ (BOP)
Description: Offers information, education and support to people (family/whanau), carers, schools and/or colleagues) living with epilepsy.
We aim for living a fulfilling life with epilepsy. Educational services for professionals who work with people with epilepsy such as ambulance service staff, police, nurses and teachers Community awareness through speaking engagements in community groups including service clubs, workplaces, school and recreational clubs Information and support services, both face-to-face and over the phone Educational programmes to increase the understanding of a person with epilepsy, their family and friends Local branches offering various types of support and social groups Seizure management planning that provides strategies to help the person with epilepsy gain control of their seizures and build confidence
Physical Address: Community House 1115 Haupapa Street Rotorua 3010
Postal Address: PO Box 1775 Rotorua
Phone: 0800 202 122 (07) 346 3912
Fax: (07) 346 3912
Website: www.epilepsy.org.nz
Email: [email protected]
Hours: Monday – Thursday 9.00am – 4.00pm
Referral System: GP Other agencies
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FAMILY WORKS NORTHERN (James Family)
Description: Family Works supports children and their families to flourish and empowers families who are facing complex challenges.
Our values (what we highly value): Recognition of strengths inherent in everybody Accessible and non-discriminating Confident and competent Recognised code of ethics Respectful in dealing with children / tamariki Recognition of the special place of Tangata Whenua Recognition of a multi-cultural New Zealand
The outcomes: Strong healthy families Children / tamariki make good choices Parents / matua with choices Safe children Safe families Safe communities
Physical Address: 1083 Eruera Street Rotorua 3010
Phone: (07) 349 0990
Fax: (07) 349 1500
Email: [email protected]
Website: www.northern.familyworks.org.nz
Target Group: Children and their families
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HEALTHRIGHT (OUTREACH SERVICE)
Description: We develop an individual Care Plan with agreed goals and expected outcomes. Our service is designed to extend the responsiveness and range of existing services for chronic care management alongside GP practices and other services (through home visiting and community based clinics).
We support people who have diabetes, respiratory disease, cardio vascular disease and those with related mental health concerns. The purpose of the service is to enable a person and whanau to better understand and manage their health to ensure a better quality of life.
Physical Address: 117a Onslow Street Kawerau
Phone: (07) 323 4180 (07) 323 9124
Fax: (07) 323 6019
Email: [email protected]
Hours: Mon-Fri 8.30am-5.00pm
Referral: GP only
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HEPATITIS FOUNDATION
Description: We are a charitable trust promoting positive health outcomes to the people of New Zealand through education and research into viral hepatitis and early detection and long- term follow-up of chronic hepatitis B and C. Find out everything you need to know about hepatitis B and hepatitis C, what they are, how they are transmitted, vaccinations, sexual transmission, what happens after infection and more..
Postal Address: P.O Box 647 Whakatane
Phone: (07) 307 1259 0800 332 010
Fax: (07) 307 1266
Website: www.hepfoundation.org.nz
Email: [email protected]
Contact: Ann Hornell 021 732 977 [email protected]
Target: All
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HOSPICE EBOP
Description: Hospice EBOP has been providing the best possible specialist palliative care nursing service, free-of-charge, to patients with a life-limiting illness and their family/whanau for the past 25 years throughout the Eastern Bay of Plenty district.
Our community-based care is provided mainly in the patient’s own home, by registered nurses who are on call 24/7. We work closely with doctors, hospitals, pharmacists and families in a culturally appropriate manner, to ensure patients and their families can cope with the stress and anxiety of their terminal illness.
Hospice EBOP also provides: Grief and Bereavement Counselling and Support groups Specialist Loan Equipment Volunteers for Patient / Family Support Day Stay programme once per week on Thursdays Biography Service Coordination of palliative beds in local rest home for respite or end-stage care
Physical Address: 39 Goulstone Road Whakatane 3120
Postal Address: P.O Box 275 Whakatane 3158
Phone: (07) 307 2244
Website: www.hospiceebop.org.nz
Email: [email protected]
Contacts: Co-ordinator – Vicki Seamark [email protected]
Referral system: Doctor / Hospital / Healthcare Provider
Target Group: Terminally ill patients and their families
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KAWERAU STROKE SUPPORT
Description: Kawerau Stroke Support no longer exists. Kawerau Stroke Group is under the banner of the Stroke Foundation. The details below relate to the Rotorua or Whakatane branches of the Stroke Foundation and contact information for the Area Field Officers.
Stroke Support has strong association with DRC (Disabilities Resource Centre), 143 King Street, Whakatane. Phone (07) 307 1447
Address: Community House 1115 Haupapa Street Rotorua
Phone: (07) 350 1252 0800 787 653
Fax: (07) 349 6122
Website: www.stroke.org.nz
Email: [email protected]
Contacts: Co-ordinator: Sheryl Waters: (07) 315 6109 Stroke Foundation Field Officer: Vivienne Witt: (07) 349 6022 (021) 962 379
Referral system: Hospital/Doctor/Stroke Foundation
Target Group: Stroke victims
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RURAL EDUCATION ACTIVITES PROGRAMME (REAP)
Description: REAPs exist to provide lifelong learning support to their communities through multiple work streams, including early childhood, working with schools and adult and community education. REAPs work varies in each of the regions, and includes a very diverse range of activities, including working with all or some of the following government agencies... Ministry of Education, Tertiary Education Commission, Land Transport, Te Puni Kokiri, Accident Compensation Commission, Ministry of Social Development (including Strategies with Kids, Information for Parents - SKIP, Parents as First Teachers - PAFT, Family Start) ...
REAPs also work closely with local government, local trusts and community groups in their area. Much of the work in REAPs is of a developmental nature. REAPs are specialists in promoting and nurturing community change.
Physical Address: HEARTLANDS 60 Onslow Stret Kawerau
Postal Address: Private Bag 1005 Whakatane 3158
Phone: (07) 323 8605 - Kawerau (07) 308 4098 - Whakatane
Website: www.reapanz.org.nz
Email: [email protected]
Further Services: Parenting Programmes School Support Adult Workshops First Aid Computer Learner Drivers Adult Literacy & Numeracy Support Learning Needs Support
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RELATIONSHIP SERVICES
Description: Relationship Services offers a professional skilled counselling service throughout New Zealand. Our particular specialty is working with relationships. We've been working with people who are working on their relationships for over 60 years. You might have heard of us as Marriage Guidance.
Today we work with all kinds of people in - and out of - all kinds of relationships. We work with single people and with married and de facto couples. Our services can assist you whether your focus is on your personal life or on supporting people in an organisation or workplace.
Service available at Kawerau Heartlands include: Individual and couples counselling EAP Services/Education programme Family courts counselling DVA Programme (for Women Applicants and Respondents)
Physical Address: KEA Building 60 Onslow Street Kawerau
Postal Address: 31 Quay Street Whakatane
Phone: (07) 307 2655 0800 735 283
Fax: (07) 307 2656
Email: [email protected]
Website: www.relationshipsaotearoa.org.nz
Hours: Monday & Tuesday: 9.30am – 4pm Wednesday: 8am -8pm Thursday: 8am – 4pm Friday: 10am – 3pm
Contact: Blair Williams
Referral: Self – Call to make an appointmen
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SKIP (Safer Kawerau Kids, Injury Prevention Project)
Description:
Car Seat Rental Scheme Pedestrian & Cycle Safety Falls Prevention Burns Prevention Water Safety
Physical Address: HEARTLANDS 60 Onslow Street Kawerau
Postal Address: P.O Box 119 Kawerau 3169
Phone: (07) 323 8608
Email: [email protected]
Website: www.heartlandservices.govt.nz/locations/kawerau
Hours: Monday – Friday 8.30am – 4.30pm Please call to make an appointment
Contact: Jodie Hawe
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MINISTRY OF SOCIAL DEVELOPMENT
Description: MSD, Te Manawatu Whakahiato Ora provides strategic social policy to the New Zealand Government and provides services to more than 1 million New Zealanders including;
Income Support, employ,ment Services and NZ Superannuation Student allowances and loans Service to rural clients Office for disability issues Office for senior citizens
The ministry works in partnership with communities to help maximise regional development and employment opportunities.
Postal Address: National Office Bowen State Building P.O Box 1556 Bowen Street Wellington
Phone: (04) 916 3300
Fax: (04) 918 0099
Website: www.rmsd.govt.nz
Email: [email protected]
Hours: Monday – Friday 9am – 5pm
\
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TENANCY SERVICES
Description: We offer advice and information for landlords and tenants who rent their homes. We administer the Residential Tenancies Act 1986. We receive and hold bonds until the end of a tenancy, we provide dispute resolution services, and we administer the State Housing Appeals Authority.
Postal Address: Ministry of Business, Innovation and Employment PO Box 10-729 Wellington 6143
Phone: 0800 83 62 62
Website: www.dbh.govt.nz
Email: [email protected]
Hours: Monday – Friday: 8.00 am to 5.30 pm
Target: All
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UP-2-DATE
Description: up2date is a consultancy service and online shop focused on the needs of the disability sector in New Zealand
Here you can purchase a wide range of disability aids like wheelchairs and walkers, mobility and recreational tools, exercise and therapy equipment, plus a huge range of daily living aids that allow you to live life to the fullest.
You’ll find an online community here, and services and support groups near you. Find out about education, recreation, sport, travel and more – all presented with the disabled community in mind.
Up2date’s expert consultancy team provides organisation’s with disability awareness training and service reviews.
Postal Address: 2D Appenzell Drive Whakatane 3128
Phone: (07) 307 9101 (021) 321 213
Website: www.up2date.co.nz
Email: bev@up2date
Hours: Monday – Friday 10am – 4.30pm Saturday 10am – 1pm
Target: All
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VICTIM SUPPORT (MANAAKI TANGATA)
Description: Victim Support has two main aims: To provide information, support and assistance to victims, witnesses, their families and friends, and To promote victims' rights through raising public awareness and recognition of the effects of crime. Services include: Crisis and ongoing support Advocacy Victim support advocates to authorities and decision-makers Specialised homicide and suicide support
Postal Address: P.O Box 282 Whakatane
Phone: (07) 308 2330 Get Help - 0800 842 846 Volunteer – 0800 865 868 (025) 609 3861 - Kawerau
Website: www.victimsupport.org.nz
Email: [email protected]
Hours: 24 hour emotional support
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WEBHEALTH
Description: An online Regional health and services directory.
Search for doctors, counselling, mental health support, medical services, community events, or current health information.
Webhealth is your link to health and wellbeing information, and our regional health & social services directory is designed to help you, your family/whanau and your community stay well, be strong, and enjoy life!
Website: www.webhealth.co.nz
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