The Function of Pastry Division
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THE RESPONSIBILITIES, STRENGTHS, AND WEAKNESSES OF KITCHEN SECTION AT SAHID JAYA HOTEL SOLO FINAL PROJECT Submitted as a partial requirements to obtaining a degree In English Diploma Program Faculty of Letters and Fine Arts Sebelas Maret University By: Danar Rizki Wicaksono C9306023 ENGLISH DIPLOMA PROGRAM LETTERS AND FINE ARTS FACULTY SEBELAS MARET UNIVERSITY S U R A K A R T A 2010 i APPROVAL OF SUPERVISOR Approved to be examined before the Board of Examiners, English Diploma Program Faculty of Letters and Fine Arts, Sebelas Maret University Final Project Report: The Responsibilities, Strengths, and Weaknesses of Kitchen Section at Sahid Jaya Hotel Solo Name : Danar Rizki Wicaksono NIM : C 9306023 Supervisor, Dra. Rara Sugiarti, M.Tourism NIP. 196305301990032001 ii APPROVAL OF BOARD EXAMINERS Accepted and approved by the Board of Examiners, English Diploma Faculty of Letters and Fine Arts, Sebelas Maret University Title : The Responsibilities, Strengths, and Weaknesses of Kitchen Section at Sahid Jaya Hotel Solo Name : Danar Rizki Wicaksono NIM : C9306023 Examination date : February 10th 2010 The Board of Examiners 1. Dra. Susilorini, MA (.……………… ) Chair Person NIP.19650601199202002 2. M. Taufiq Al Makmun, SS, MA (………………..) Secretary NIP.197806272005011003 3. Dra. Rara Sugiarti, M.Tourism (………………. ) Main Examiner NIP.196305301990032001 Faculty of Letters and Fine Arts Sebelas Maret University Dean Drs. Sudarno, MA NIP. 195303141985061001 iii PREFACE In this special occasion, I would like to say the deepest thanks to Allah SWT who has given me power, spirit, and everything in finishing this Final Project and I would like to inform the readers that this Final Project entitled “The Responsibilities, Strengths, and Weaknesses of Kitchen Section at Sahid Jaya Hotel Solo” contains detailed information about the job description of Kitchen Section and the responsibilities, strengths, and weaknesses of Kitchen Section in Sahid Jaya Hotel Solo. This Final Project is hoped to be useful for the readers who want to learn more about hotelier and I would like to express a grant expression of thank to everyone who gives their love, support and motivation during the process accomplishing this report. I realize that this Final Project is still far from being perfect, so I welcome some criticisms from the readers of the improvement of this Final Project. Surakarta, 10 February 2010 Danar Rizki Wicaksono iv MOTTO I TRY TO BE PERFECT, BUT NOTHING WAS WORTH IT. (SUM 41 – PIECES) ….DON‘T WAIT THE WORLD TO CHANGE…… (JOHN MAYER) YESTERDAY IS A HISTORY, TODAY IS A GIFT, AND TOMMOROW IS A MISTERY. (OOGWAY THE TURTLE – KUNGFU PANDA) v ACKNOWLEDGMENT First of all I would like to thanks to Allah SWT, for the charity and blessing given to me so this final project could be finished. I made this final project to fulfill the requirement to obtain Diploma degree in English Diploma of Letters and Fine Arts Faculty, Sebelas Maret University. In this special opportunity, I would like to express deep gratitude to: 1. Drs. Sudarno, MA, as the Dean of Letters and Fine Arts Faculty of Sebelas Maret University Surakarta. 2. Yusuf Kurniawan, SS, MA as the Head of English Diploma of Letters and Fine Arts Faculty, Sebelas Maret University. Thanks for your kindness for these amazing three years. 3. Dra. Rara Sugiarti, M.Tourism as my final project consultant, thanks for your patience, time, and advice. 4. Drs. Gatot Sunarno, as my academic consultant, thank for your patience, time and advice. 5. All of English Diploma Lecturers thanks for all of valuable knowledge that I’ve got from you!!! Once again….thanks a lot. 6. My beloved parents…….Thank you so much for your patience, attention, love, and care you given to me, sorry if I often make you disappoint but actually I love you so much….and I still need your blessing to catch my dream in this life. 7. My beloved sister, Anissa Dinar Andarini….you make my life so colorful. vi 8. Chef Wahyu Utomo, thanks for giving me some advice, information, and knowledge about food and beverage product. 9. Pak Nugroho, Pak Pardjono, Pak Dhukut, Pak Aminan, Mas Danang, Mas Priyo, Mas Heri, Mas Mulyono, Nopitri, Mas Eko, Pak Rusmadi, Mas Nanang, Pak Irwan and all of Food and Beverage Department staff. 10. Adityo Ardhi Nugroho a.k.a Monyenk (without your computer I cannot finish my final object report, thanks also for your jokes and downloading me mig33), Cobrot, Nyongot, Bejo, Kambing, Idi, Cebol, Indra, Wiwid, Lilik, Tembong, Destrian and all of 2006 squad. 11. Elisa, Edi, Ais, Dewi, Galuh, Putri, Greg, Seto, Darso and all of student in A Class, and also to Ambar Sulityo (R.I.P). 12. Mbak Lucky and Mbak Ferry, thanks for your support. 13. Mbok Jum and Mas Jefri, thanks for providing cheap food for me. 14. Dian (thanks for your support, I still wait for you comming), Firas, Iwan, Tika, Mas Nugroho, Katri, Marsha, Kubil, Rega, Vhero, Iyeck and all of my mig33 friends, thank you very much. 15. Desthian Yoga Permana and all of “My Father Is Beny” crews, thanks for inviting me as your talent. 16. Black Sabbath, Motorhead, Judas Priest, Iron Maiden, Slayer, Metallica, Megadeth, Napalm Death, Suffocation, Pantera, Disavowed, Lamb of God, Sepultura, Soulfly, In Flames, Marylin Manson, Kreator, Arch Enemy, Killswitch Engage, Unearth, Devil Driver, Fear Factory, Machine Head, Bleeding Through, All That Remains, Cannibal Corpse, Crystopsi, The Black Dahlia Murder, Mastodon, Walls of Jericho, Protest The Hero, The Devil vii Wears Prada, The Dillinger Escape Plan, Everytime I Die, Alexisonfire, Between The Buried And Me, Caliban, Nile, Behemoth, Cradle of Filth, Enter Shikari, Trivium, Slipknot, Lacuna Coil, Converge, Job For A Cowboy, Hatebreed and all of metal bands. 17. Burgerkill, Seringai, Down For Life, Deadsquad, Siksa Kubur, Forgotten, Disinfected, Rajasinga, Komunal, Killed By Butterfly, Domestrik Doktrin, Noxa, Extreme Decay, Take And Awake, Death Vomit, Cranial Incisored, Morbidust, Straightout, After All Over, Killharmonic, Moment of Pain, Vendetta ,Beside, Nemmesis, Letters Of Memories, From This Day, Ghaust, Before and After, Makam, Bandoso, Jessica, Mesin Tempur and all of local metal bands. 18. Homicide, Pure Saturday, Polyester Embassy, Efek Rumah Kaca, White Shoes and The Couples Company, Alone At Last, Mocca, Sore, Goodnigth Electric, Amazing In Bed, Homogenic, Lain, Monkey To Millionaire, The Brandals, The Super Insurgent Group of Intemperance Talent, Tika And The Descendent, The Adams, Superman Is Dead, Bangkutaman, C.U.T.S, Sajama Cut, Navicula, Naif, Teenage Death Star, Eveybody Loves Irene, Carment, The Morning After, Cascade, and all of indie bands. Surakarta, Februari 2010 Danar Rizki Wicaksono viii ABSTRACT DANAR RIZKI WICAKSONO. 2010. The Responsibilities, Strengths, and Weaknesses of Kitchen Section at Sahid Jaya Hotel Solo. English Diploma Program of Letters and Fine Arts Faculty, Sebelas Maret University. Hotel has an important role in supporting the development of the tourism industry. Many ways are done to attract the guest to use service and facilities in a hotel. One of the efforts is maintaining Food and Beverage well to attract the guests. Food and Beverage Department has important responsibility to maintain food and beverage service and product. Food and Beverage Department has many section that responsible to maintain each section duties. One of the sections is Kitchen Section, working under Food and Beverage Product Division. Kitchen Section has responsibilities for producing and cooking food and beverage for the guest in hotel Kitchen Section has daily job to prepare, produce, and cook foods and beverages for guest. The shift in Kitchen Section has been divided into three time of shift. They are morning shift, evening shift, and night shift, with different duties on every shift.. Kitchen Section has many responsibilities to other sections such as restaurant and banquet. Kitchen Section is the supplier of foods and beverages for banquet event. Kitchen Section also produces foods and beverages that are ordered by the guests. This final project has purposes to find out the responsibilities of Kitchen Section and to describe the job description, responsibilities, strengths, and weaknesses of Kitchen Section at Sahid Jaya Hotel Solo. ix TABLE OF CONTENTS APPROVAL OF CONSULTANT ii APPROVAL OF BOARD EXAMINERS iii PREFACE iv MOTTO v ACKNOWLEDGMENT vi ABSTRACT ix TABLE OF CONTENTS x CHAPTER I: INTRODUCTION A. Background 1 B. Objectives 2 C. Benefits 3 CHAPTER II: LITERATURE REVIEW A. Hotel definition 4 B. Hotel Classification 5 C. Food and Beverage Department 6 D. Kitchen in a Hotel 6 CHAPTER III: DISCUSSION A. Company Profile of Sahid Jaya Hotel Solo 10 B. The Job Description of Kitchen Section………………………...13 C. The Responsibilities of Kitchen Section 18 D. The Strengths of Kitchen Section 22 E. The Weaknesses of Kitchen Section 25 x CHAPTER IV: CONCLUSION AND SUGGESTION A. Conclusion 28 B. Suggestion 30 BIBLIOGRAPHY APPENDICES xi CHAPTER I INTRODUCTION A. Background Tourism industry is growing up rapidly. It can be seen from many hotels built in big cities and tourism attractions. One of the important elements of tourism is accommodation. Hotel is a kind accommodation which forms one of the main substances of the tourism industry. Therefore, hotel has an important role in supporting the development of the tourism industry. A hotel is a kind of accommodation which uses several parts of entire buildings to provide guest room or accommodation, food and beverage and many other public services which are commercially managed. The guest or consumers have to pay the appropriate price which has been fixed by the enterprise or the hotel itself. Nowadays, hotel is not only used for staying or place to spend the night but people also use it for doing their daily activities such as having dinner, meeting with relatives, organizing seminar, and doing exercise gym. These are reasons why many business hotels are built in many big cities.