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Inspiring Greater Success Through Inspiring GreaterLifelong Success Learning through Biennial Report 2016-2017 CONTENTS 2 Board of Governors Chairman’s Message 21 Management Board Heads of Regional Centres/ 4 Vice Chancellor’s Message 23 Regional Support Centres 6 Vision, Mission & Values 24 Academic Profile 7 Governance 43 Academic Support 8 Chancellor 49 Operational Support 9 Pro-Chancellor 57 Strategic Partnerships 10 Management Structure 58 Significant Events 11 Governance Structure 63 Workshops/Talks 12 Wawasan Education Foundation (WEF) 67 Towards a Quality Environment 14 Wawasan Open University Sdn Bhd 68 Corporate Social Responsibility Initiatives 16 The Board of Governors 69 Student Enrolment & Graduation 18 Organisational Structure 70 Study Grants & Scholarships 19 The Senate 72 Financial Summary WOU BIENNIAL REPORT 2016 - 2017 BOARD OF GOVERNORS CHAIRMAN’S MESSAGE It was Raj’s international reputation as a renowned expert in ODL (Open Distance Learning) and his ability to bring many excellent educators to WOU which enabled the institution to be awarded university status even before it opened its doors to the first batch of students in 2007. He guided and propelled WOU’s rise to prominence, not only in Malaysia, but also internationally, before he was succeeded by Emeritus Prof Dato’ Dr Wong Tat Meng. Under Raj’s leadership, WOU has garnered several international and national awards and recognition. Once again, our highest salutation and heartfelt appreciation to Raj! I was honoured and humbled to be appointed by the Wawasan Open University Sdn Bhd (WOUSB) Board of Directors (BOD) as the BoG Chairman to succeed Raj in March 2017. I chaired the BoG meeting for the first time on 31 May 2017. Since then, I came to realise how challenging it was to fill the big shoes left by Raj. Fortunately, I have the full support and cooperation of other BoG members and WOU’s senior management, for which I am most grateful. Meanwhile, in anticipation of the retirement of the third Vice Chancellor, Prof Dato’ Dr Ho Sinn Chye in December 2017, the BoG appointed a Search Committee headed by the BoG Staff Committee Chairman, Dato’ Dr Freezailah Che Yom, to search for a suitable candidate for the Vice Chancellor. The search process started in August 2016. In July 2017, the then Deputy Vice Chancellor (Academic), Prof Madhulika Kaushik, returned to India. Hence, in August 2017, at the recommendation of the Search Committee, the BoG decided Tan Sri Dr Koh Tsu Koon to appoint two new Deputy Vice Chancellors, Prof Zoraini Chairman, Board of Governors, Wati Abas (Academic and Educational Technology) and Prof Wawasan Open University David Ngo Chek Ling (Research and Outreach). The newly appointed Deputy Vice Chancellors reported for duty on 1 2016 and 2017 were two special years for Wawasan Open November 2017. A farewell and appreciation dinner was held University (WOU). 2016 marked the 10th anniversary of WOU for Prof Ho on 6 December 2017. being granted university status and officially registered, while th Since 2007, WOU has been making steady progress in 2017 commemorated the 10 anniversary of our first intake terms of academic programmes offered and the number of of 721 students. ODL students enrolled. We began enrolling OCL students in 2013. New ODL student enrolment exceeded 2,000 in 2011 2017 was also a year of transition and the beginning of and reached a record high of 2,397 in 2015. Re-enrolment transformation for WOU. Transition came in the form of recorded a high of 7,936 in 2016. With the resultant increase major changes in WOU’s senior management. February in overall revenue, coupled with efficient management and 2017 saw the retirement of Tan Sri Emeritus Prof Dr Gajaraj control of expenditure, WOU steadily moved towards and Dhanarajan, fondly known as Raj, after 15 years of illustrious finally managed to achieve break even in 2017. Since 2016, service at WOU. we have also discontinued requests for annual grants from the Federal Government. Briefly, a historical flashback on Raj. After having accepted However, new enrolment and re-enrolment started to decline the invitation of the Wawasan Education Foundation (WEF) after 2015 and 2016 respectively. The effort to sustain re- to set up an online higher education institution for the enrolment and retention also proved increasingly challenging. working people of Malaysia, Raj first led, in 2002, an eminent This was partly due to the larger trend of declining tertiary international panel to formulate the proposal for submission education enrolment at the national and international levels to the Ministry of Education. In 2005, he was officially as a result of the changing socio-economic ecosystem, appointed as the Founding Vice Chancellor and CEO of changing skill requirement and acquisition in the advent WOU, and thereafter as the first Chairman of the University’s of Industry 4.0, as well as keen competition from the Board of Governors (BoG), which was officially established continual rise in the number of tertiary institutions and other in 2011. training centres in Malaysia, including those offering online programmes. There were also internal shortcomings specific to WOU. PAGE 2 WOU BIENNIAL REPORT 2016 - 2017 BOARD OF GOVERNORS CHAIRMAN’S MESSAGE Keenly aware of the need to review and plan ahead to meet In January 2017, a two-day roundtable on Emerging the various challenges, in early 2016, the top management Trends of Technologies in Supply Chain Management was of WOU started the process of formulating the WOU Five- organised by the School of Business and Administration Year Base Strategic Plan (BSP) 2018-2022, led by the Chief (SBA) and involved participants from the industry and Operating Officer, Mr Yeong Sik Kheong. Several sessions academe. A publication on the roundtable will soon be of discussions involving BOD, BoG and top management released. In September 2017, as part of WOU’s Academia- members were held. After further fine-tuning in early 2017, Industry Dialogue (AID), the School of Science and the five-year plan was adopted by the BoG in May 2017. Technology (SST) organised a public seminar on Managing As part of the BSP, the WOU Client Service Charter was Technology and Reinventing Education. In the run-up to the launched in a town hall session where all staff were present AID, Tan Sri Andrew Sheng gave an in-house talk on Industry in mid-June 2017. 4.0 to key SST and SBA members and senior staff from DISTED College in August 2017. Meanwhile, in November 2016, the WOUSB BOD engaged the part-time service of a management consultant, Mr Wong Another notable initiative in year 2017 was the decision by Hun Heng, formerly in the top management of Johnson & the WEF to apply to Malaysia Digital Economy Corporation Johnson, to look objectively and critically at various aspects (MDEC) for MSC Cybercentre status for the Albukhary of WOU and its programmes from a business, financial and Building in WOU’s Main Campus. This move was made in administrative perspective. Amongst other duties, Mr Wong order to attract MSC-status firms and related activities to was also tasked by the BOD, in March 2017, to work closely further enhance WOU’s research and learning capacity in with the top management to draft a long-term growth plan. IT and software applications. After WOU’s compliance with requirements, including the installation of an additional On 25 August 2017, an in-house seminar on The Future of gen-set, State 1 approval was granted in mid-December. Learning: Learning from Others was held. The Registrar, Pending subsequent Stage 2 approval, WOU’s Albukhary Dr Andy Liew Teik Kooi, gave a presentation on Making Building would soon become the first MSC-status building Education More Open and Innovative, and Mr Wong Hun in George Town by early 2018. Heng presented a paper on the Southern New Hampshire University (SNHU), one of the fastest growing and most 2017 was indeed a challenging and eventful year for WOU. successful online universities in USA. On 16 November Not only did we kickstart transformational changes, we also 2017, the BOD endorsed the ten-year Upside Growth Plan began laying the ground work for WOU to further strengthen 2018-2028 drafted by Mr Wong and his team. its capabilities in providing quality higher education for working professionals as well as learners of all ages both This led to a decision by the BoG, at its meeting on 22 within and beyond Malaysia. We anticipate the next few November 2017, to drive the multi-faceted transformation years to be filled with even more challenges and exciting of WOU. Its objective is to enable the University to rise to developments. I would like to thank and congratulate the various challenges posed by Industry 4.0 and Education 4.0, Board members as well as the academic and administrative and to spur WOU's next phase of growth beyond Malaysia staff for the good work achieved so far, and appeal to all to to South-East Asia. The BoG also decided to set up a maximise creative performance and teamwork, and redouble special Transformation Taskforce (subsequently renamed our efforts in the years ahead. the Transformation Steering Committee or TSC). Chaired personally by the BoG Chairman, the TSC was initiated to drive, monitor and steer the University’s transformation and its various workstreams via frequent meetings. The TSC held its first meeting on 14 December 2017. Throughout 2016 and 2017, WOU further stepped up efforts to engage the industry and the community in Penang. A series of workshops and public lectures by eminent scholars was held on diverse topics of interests in subject matters such as education, the economy, heritage, governance, etc. Three lectures under the Chancellor’s Lecture Series were held, namely TPPA: Future or Fraud by Dr Jomo Kwame Sundaram in May 2016, The Constitution At A Crossroad by Emeritus Prof Dr Shad Saleem Faruqi in September 2016, and Why East and West Will Meet in George Town by Tan Sri Andrew Sheng in December 2016.
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