INTERNATIONAL JOURNAL OF SOCIOTECHNOLOGY AND KNOWLEDGE DEVELOPMENT

January-March 2013, Vol. 5, No. 1

Table of Contents

RESEARCH ARTICLES

1 A Survey of Critical Success Factors in Implementing KM in ASEAN Service-Based SMEs Alan Eardley, Staff ordshire University, Beaconside, Staff ord, Staff ordshire, UK Elahe Mohammadi, Masaryk University, Faculty of Social Studies, Brno, Czech Republic Bridget Merliza, KDU University College, Damansara Jaya, Petaling Jaya, Malaysia

14 An Empirical Investigation into the Role of Avatars in Multimodal E-Government Interfaces Dimitrios Rigas, University of West London, London, UK Badr Almutairi, Faculty of , De Montfort University, Leicester, UK

23 Indigenous Knowledge Management in the Kelabit Community in Eastern Malaysia: Insights and Refl ections for Contemporary KM Design Alvin Wee Yeo, Institute of Social Informatics and Technological , Center of Excellence for Rural Informatics, Universiti Malaysia Sarawak, Kota Samarahan, Sarawak, Malaysia Tariq Zaman, Institute of Social Informatics and Technological Innovations, Center of Excellence for Rural Informatics, Universiti Malaysia Sarawak, Kota Samarahan, Sarawak, Malaysia Narayanan Kulathuramaiyer, Faculty of Computer Science and Information Technology, Universiti Malaysia Sarawak, Kota Samarahan, Sarawak, Malaysia

37 AdWiki: Socio-Technical Design for Mananging Advising Knowledge in a Higher Education Context Aditya Johri, Department of Education, Virginia Tech, Blacksburg, VA, USA Monique Dufour, Department of Science and Technology Studies, Virginia Tech, Blacksburg, VA, USA Jenny Lo, Department of Engineering Education, Virginia Tech, Blacksburg, VA, USA Daniel Shanahan, Department of Computer Science, Virginia Tech, Blacksburg, VA, USA BOOK REVIEWS

60 Knowledge and Technological Development Eff ects on Organizational and Social Structures Joan-Francesc Fondevila-Gascón, Department of Communication Sciences, Universitat Abat Oliba, CEU, Barcelona, Spain & Cable Studies Centre (CECABLE), Terrassa, Spain

63 Integrated Information and Computing Systems for Natural, Spatial, and Social Sciences Wolfgang Gentz sch, The UberCloud LLC & Executive HPC Consultant, Regensburg, Germany

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