INTERNATIONAL JOURNAL OF SOCIOTECHNOLOGY AND KNOWLEDGE DEVELOPMENT January-March 2013, Vol. 5, No. 1 Table of Contents RESEARCH ARTICLES 1 A Survey of Critical Success Factors in Implementing KM in ASEAN Service-Based SMEs Alan Eardley, Staff ordshire University, Beaconside, Staff ord, Staff ordshire, UK Elahe Mohammadi, Masaryk University, Faculty of Social Studies, Brno, Czech Republic Bridget Merliza, KDU University College, Damansara Jaya, Petaling Jaya, Malaysia 14 An Empirical Investigation into the Role of Avatars in Multimodal E-Government Interfaces Dimitrios Rigas, University of West London, London, UK Badr Almutairi, Faculty of Technology, De Montfort University, Leicester, UK 23 Indigenous Knowledge Management in the Kelabit Community in Eastern Malaysia: Insights and Refl ections for Contemporary KM Design Alvin Wee Yeo, Institute of Social Informatics and Technological Innovations, Center of Excellence for Rural Informatics, Universiti Malaysia Sarawak, Kota Samarahan, Sarawak, Malaysia Tariq Zaman, Institute of Social Informatics and Technological Innovations, Center of Excellence for Rural Informatics, Universiti Malaysia Sarawak, Kota Samarahan, Sarawak, Malaysia Narayanan Kulathuramaiyer, Faculty of Computer Science and Information Technology, Universiti Malaysia Sarawak, Kota Samarahan, Sarawak, Malaysia 37 AdWiki: Socio-Technical Design for Mananging Advising Knowledge in a Higher Education Context Aditya Johri, Department of Engineering Education, Virginia Tech, Blacksburg, VA, USA Monique Dufour, Department of Science and Technology Studies, Virginia Tech, Blacksburg, VA, USA Jenny Lo, Department of Engineering Education, Virginia Tech, Blacksburg, VA, USA Daniel Shanahan, Department of Computer Science, Virginia Tech, Blacksburg, VA, USA BOOK REVIEWS 60 Knowledge and Technological Development Eff ects on Organizational and Social Structures Joan-Francesc Fondevila-Gascón, Department of Communication Sciences, Universitat Abat Oliba, CEU, Barcelona, Spain & Cable Studies Centre (CECABLE), Terrassa, Spain 63 Integrated Information and Computing Systems for Natural, Spatial, and Social Sciences Wolfgang Gentz sch, The UberCloud LLC & Executive HPC Consultant, Regensburg, Germany The International Journal of Sociotechnology and Knowledge Development (ISSN 1941-6253; eISSN 1941-6261). Copy- right © 2013 IGI Global. All rights, including translation into other languages reserved by the publisher. No part of this journal may be reproduced or used in any form or by any means without written permission from the publisher, except for noncommercial, educational use including classroom teaching purposes. Product or company names used in this journal are for identifi cation purposes only. Inclusion of the names of the products or companies does not indicate a claim of ownership by IGI Global of the trademark or registered trademark. The views expressed in this journal are those of the authors but not necessarily of IGI Global. International Journal of Sociotechnology and Knowledge Development (IJSKD) is currently listed or indexed in: Bacon's Media Directory; Cabell's Directories; DBLP; GetCited; Google Scholar; INSPEC; JournalTOCs; Medi- aFinder; SCOPUS; The Index of Information Systems Journals; The Standard Periodical Directory; Ulrich's Peri- odicals Directory.