Transformation for Sustainable Growth
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Sustainable Sourcing Sustainable Business Operations Product Excellence and Responsible Consumption Transformation for Sustainable Growth 2015 Sustainability Report The Big Picture Our Focus Areas Values & Behaviors Appendices & GRI Index The Big Picture Our Focus Areas Values & Behaviors Appendices & GRI Index What keeps us going and makes us 85 years more alive? RESPECT We believe on the importance of giving respect, which is naturally present within each and every person in Multi Bintang. Respect means, among others, we never obliged anyone to consume beer as a sign of loyalty to the company. RESPONSIBILITY Responsibility which in turn makes us so determined, brave and agile in facing challenges; while we continue to uphold the laws and social ethics. This is born out of our responsibility to all stakeholders. 2 3 Our 85 years presence in Nusantara has made us more We continue to innovate and develop international ENJOYMENT IN TOGETHERNESS alive than ever in responding to all the challenges in quality products and brands that are loved by life and turning them into opportunities. We survived consumers. We also take pride in the fact that the The working environment in Multi Bintang encourages us to work together in giving always the best. the Second World War, two episodes of monetary employees and products of Multi Bintang have Those achievements build a sense of pride and create enjoyment in togetherness.Enjoyment is the main crises but still managed to be acknowledged as one become a symbol of hospitality and taste of Indonesia reason why people consume the products of Multi Bintang. Enjoyment also explains why we score a of the legendary best-performing companies in to the world. All of these strengthen us to become a high rate of employee engagement. Enjoyment is the social adhesive inherent in all products of Multi Indonesia. reputable and responsible Indonesian beverage Bintang. company with portfolio of beer and non alcoholic beverages. Keeping the balance of these three elements is an art that we continue to refine in the past 85 years. It is not easy and simple, but it brings out our best quality which makes everyone who interacts with us can feel enjoyment. That is Multi Bintang. We Brew Enjoyment. Let’s celebrate the 85 years’ achievement of Multi Bintang, continue to be progressive and give the best to Indonesia. Sustainability Report 2015 PT. MULTI BINTANG INDONESIA TBK Sustainability Report 2015 PT. MULTI BINTANG INDONESIA TBK The Big Picture Our Focus Areas Values & Behaviors Appendices & GRI Index The Big Picture Our Focus Areas Values & Behaviors Appendices & GRI Index OUR SUSTAINABILITY NEW CORPORATE IDENTITY CONTENT REPORT 2015 This Sustainability Report 2015 titled Transformation THE BIG PICTURE for Sustainable Growth, summarises PT Multi Bintang Indonesia Tbk (Multi Bintang)’s sustainability progress Respect for people & planet on “Brewing a Better World”1 in 20152 . Our first 02 85 Years of Brewing Enjoyment Sustainability Report 2014 titled Our Stories on Growing Together with Communities was published last year in 04 New Corporate Identity October 2014 and we plan to report on annual basis3 . We Passion for quality in continue our sustainability initiatives on the topics that 06 President Director Foreword everything we do we have confidence of the greatest material importance 08 About Us & Achievement to our Indonesia’s stakeholders and business. We expect this report to serve as a communications tool with our 11 Financial Performance (Highlights) stakeholders and as a performance benchmark Multi Part of Indonesia's heritage 13 About Sustainabiliy Reporting Bintang to mark our sustainability progress. 14 Brewing a Better World We produce our report in accordance with version 4.0 of the Global Reporting Initiative Guidelines (G4) - Core4. Brands that people love 20 Our Commitments & What We Have Done Our sustainability performance is consolidated in the Heineken N.V. 2015 Sustainability Report, which has undergone external assurance by Deloitte Accountants B.V. 4 dated on 6 April 20165 in the Netherlands (see Appendix 5 Enjoyment of life OUR FOCUS AREAS 1). While we have not sought external assurance for our own report this year, we will consider it as our reporting matures over time6. 30 Protecting Water Resources Head Office 38 Reducing CO2 Emission Talavera Office Park 20th Floor Jl. Let. Jend. TB Simatupang Kav. 22-26 44 Sourcing Sustainability Jakarta 12430, Indonesia Jakarta 10032 48 Advocating Responsible Consumption T. 021-7592 4611 58 Promoting Health and Safety F. 021-7592 4617 vision To signal PT Multi Bintang Indonesia Tbk (Multi Bintang)’s transformation and 64 Growing with Communities Tangerang Brewery Jl. Daan Mogot Km 19, updated vision that is to WOW Indonesia Tangerang 15122, Indonesia with our brands, people and performances, T. 021-619 0108, 545 0750 F. 021-619 0190 in February 2015 we launched our new corporate identity and named it The Spark. VALUES AND BEHAVIORS Sampang Agung Brewery & Non Alcoholic Beverage Plant Jl. Raya Mojosari-Pacet Km. 50, Sampang Agung, Kec. Kutorejo, The new logo has a modern and dynamic Kab. Mojokerto, Jawa Timur, Indonesia look that represents the agility and 70 Behavior and Culture T. 0321- 592 505 F. 0321- 592 508 innovativeness of our people, brands and 72 Our Workfoce organization. www.multibintang.co.id 77 Case Studies We welcome your feedback on our 2015 sustainability report. The five colors of the rejuvenated star logo Kindly communicate to our Corporate Affairs Division at the following mission contacts: represent Multi Bintang’s core values, Email: [email protected] our passion for Indonesia and signify the GRI G4 Index Table & Appendices Phone: +62 (21) 7592 4611 (hunting) To be a reputable and responsible Indonesian Company’s new direction. beverage company, with a portfolio of leading brands. 1 Brewing a Better World is the HEINEKEN Company Global sustainability framework which is adopted by Multi Bintang for its sustainability approach. Sustainability Report 2015 PT. MULTI BINTANG INDONESIA TBK Sustainability Report 2015 PT. MULTI BINTANG INDONESIA TBK The Big Picture Our Focus Areas Values & Behaviors Appendices & GRI Index The Big Picture Our Focus Areas Values & Behaviors Appendices & GRI Index PRESIDENT DIRECTOR S FOREWORD ' of innovations to respond to evolving tastes and Sustainable Brands and Partnership habits. Therefore, we are confident that there will be In the course of last year, we expanded the the harmful use of alcohol, including underage opportunities for growth across our portfolio which participation of our brands in sustainability elements drinking, the growing concern over illegal bootleg many will be launched in 2016. in their consumer communication. We expanded alcohol that we need to tackle as a company and the reach of our communications on responsible Sustainability Performance also as a collective industry to ensure our future consumption to our customers and in a number of our Leading up to our Brewing a Better World presence and business sustainability in Indonesia. brand activation programs, read the story on page 50. Our sustainability strategy, Brewing a Better World commitments for 2020, we made good progress During 2015 we have also embarked on various new (BABW), revolves around following six key areas: meeting the milestones for 2015 in key focus areas. partnerships. We are working with the Indonesia’s Water, CO2 Emissions, Responsible Sourcing, • We delivered on water reduction and the Brewers Association (GIMMI) to expand our Health and Safety, Responsible Consumption implementation of our water balancing advocacy on responsible retailing with our customer and Communities, where we believe we can make project, scheduled in 2016, despite the slight to ensure that our products are sold to consumers of a real difference. delay following the regulatory restrictions that significantly impacted the operation and the legal drinking age. We are keen to expand further our partnership activities in the off-trade. This is As a responsible and reputable beverage company performance of our industry. also an evident that we continue to make progress operating in Indonesia, we have a responsibility to • Our CO2 emission performance was below our on responsible consumption topic despite the recent We are delighted to publish our second year of contribute to building a better and more prosperous target following drop in production volume. regulatory restrictions. For a detailed description Sustainability Report 2015 titled Transformation society, by using resources sustainably, minimising However, we plan to explore a number of of our partnership approach, see Spotlight on for Sustainable Growth as a testimony of our any negative impacts of our operations on the emission friendly initiatives e.g. biogas, solar energy as alternative renewable energy for 2016. Partnerships, page 29. 6 commitment to progressing in our sustainability environment and the communities around our 7 • Further on the Green Fridges initiative on front. Sustainability is always at the core of Multi business operations, and having a positive impact Future Reporting replacing conventional cooling systems is on Bintang’s business strategy. on our stakeholders, including our employees, To conclude, we are confident with the progress track and will eventually become effective in our customers, business partners and the wider we have made in 2015, though we are aware of the 2016 and the coming years. In 2015, Indonesia supported the 1.5°C warming community. We believe that fulfilling these challenges ahead. We can only achieve our ambition • We continued to expand our partnerships and cap in the Paris Agreement, instead of previously responsibilities is essential for the long-term growth through the ongoing efforts as well as by continuing advocacy with our industry peers and retailers committed 2°C in its Intended Nationally of the business and drive the transformation, that to engage and listen carefully to our stakeholders. to combat harmful use of alcohol and promote Determined Contribution (INDC), delivering a can bring us closer to our vision, and that is to WOW In order to meet our 2020 commitments, we have responsible consumption.