FY 2004-2008

REGIONAL SHORT-

RANGE TRANSIT PLAN

TECHNICAL APPENDIX

June 2004

INTRODUCTION

The SRTP is the five-year plan that balances the short-term needs of maintaining and optimizing existing services, while beginning to implement the long-term transit vision identified in MOBILITY 2030. This technical appendix supports the SRTP with additional documentation on the existing transit system, including operating data used to perform various analyses. Specifically, the technical appendix includes:

Appendix A – Who We Are: Description of MTS, NCTD, and SANDAG

Appendix B – Existing Transit Services and Programs: Details of existing system

Appendix C – FY 2004 Performance Improvement Program (PIP): Contains program description and Performance Improvement Recommendations (PIRs) of each operator

Appendix D – FY 2003 Route Operating Statistics: Route-level statistics of all MTS and NCTD routes

Appendix E – Historical Operating Statistics: Annual operator-level statistics from past to present

Appendix F – FY 2003 Title VI Compliance: Annual update of Title VI assessment

Appendix G – Transit/Land Use Memorandum of Understanding: Memorandums of Understanding (MOUs) between various jurisdictions

Appendix H – North County Transit District Service Implementation Plan FY2005-FY2010: Future service plans of NCTD

TABLE OF CONTENTS ______

APPENDIX A: WHO WE ARE ...... A-1

APPENDIX B: EXISTING TRANSIT SERVICES AND PROGRAMS...... B-1

APPENDIX C: PERFORMANCE IMPROVEMENT PROGRAM ...... C-1

APPENDIX D: FY2003 ROUTE STATISTICS...... D-1

APPENDIX E: HISTORICAL OPERATOR STATISTICS ...... E-1

APPENDIX F: FY2003 TITLE VI ...... F-1

APPENDIX G: TRANSIT/LAND USE AGREEMENTS...... G-1

APPENDIX H: NCTD SERVICE IMPLEMENTATION PROGRAM FY2005-2010 ...... H-1

APPENDIX A

WHO WE ARE APPENDIX A: WHO WE ARE

SAN DIEGO ASSOCIATION OF GOVERNMENTS (SANDAG)

In 1966, local governments created the Comprehensive Planning Organization (CPO) under a state-authorized joint powers agreement. In 1970, the Governor designated the CPO as the Metropolitan Planning Organization (MPO) to assure areawide coordination and to serve as the technical and informational resource for local governments. In 1971, the CPO was further designated as the Regional Transportation Planning Agency, Airport Land Use Commission, and Areawide Clearinghouse for federal/state grant reviews. The agency adopted the first Regional Transportation Plan in 1975, and in 1980, the CPO was renamed the San Diego Association of Governments (SANDAG). In 1987, a majority of San Diego County residents passed Proposition A, the TransNet sales tax program, which has generated $3.3 billion for transit, highway, local streets, bicycles, and pedestrian projects throughout the region.

Today, SANDAG is the regional agency as well as the technical and informational resource for the area’s 18 incorporated cities and the county government, who collectively are the “Association of Governments.” Through this Association, local governments work together to solve current problems and plan for the future. Citizens, special interest groups, and other agencies are involved in SANDAG’s planning and approval process by participating in working groups and task forces, as well as attending workshops and public hearings.

SANDAG develops strategic plans, allocates resources, implements projects, and provides information on a broad range of topics pertinent to the San Diego region’s quality of life, including transportation, environmental management, housing, open space, air quality, energy, fiscal management, economic development, and criminal justice.

With the historic increases in population and employment during the late 1990s came the byproducts of a healthy economy, namely, traffic congestion, increased travel demand, and the need for denser development. Even with the recent slowdown in the economy, this trend is anticipated to extend well into the future of San Diego, as one million new residents are expected in San Diego County by 2030. As such, the regional transit system is poised to play an even more integral and prominent role in providing transportation to San Diegans well into the future.

Working in close cooperation with the Metropolitan Transit Development Board (MTDB), North San Diego County Transit Development Board (NCTD), and Caltrans, SANDAG approved the Regional Transit Vision (RTV) in 2001. The RTV provides a strategic vision of public transit’s role in serving the region’s future transportation and mobility needs. This vision provides a framework for SANDAG’s multimodal long-range regional transportation planning efforts, as well as short-range transit planning and implementation activities.

A-1 METROPOLITAN TRANSIT DEVELOPMENT BOARD (MTDB)

Early in the twentieth century, an extensive network of electric streetcars, replacing previous systems powered by horses, provided transit services. Motorbuses were gradually introduced to serve lightly traveled routes and began replacing streetcars on more popular routes as technology improved. By 1949, all transit service was being provided by buses operated by San Diego Transit System. However, due to financial difficulties, this system was acquired by the City of San Diego in 1967, and renamed San Diego Transit Corporation.

At the same time, automobile usage and freeway expansion in post-World War II Southern California were booming. With environmental features such as canyons, mountains, and valleys, convenient access to and from transit stops was often a challenge. With the advent of urban sprawl, the segregated land uses and low-density development catered almost exclusively to automobile travel and increased the distances for daily trips. By the 1960s and 1970s, transit ridership decreased as automobile usage substantially increased.

As the number and distance of daily trips increased, the burden on the road system resulted in ever-increasing traffic congestion. MTDB was formed in 1976 to help address these problems. Five years later, MTDB purchased the San Diego and Arizona Eastern (SD&AE) Railway, formed San Diego Trolley, Incorporated (SDTI), and opened the country’s first post-World War II light rail transit (LRT) system. In 1981, the opening of the San Diego Trolley South Line (existing Blue Line between downtown San Diego and San Ysidro), and in 1986, the Orange Line between downtown San Diego and Euclid Avenue was completed.

At around the same time (1985), MTDB acquired San Diego Transit Corporation (SDTC). As part of this consolidation, MTDB created the Metropolitan Transit System (MTS), with the purpose of providing a unified transit system to the public. The MTS, a federation of fixed-route and paratransit operators in the MTDB service area, includes SDTI, SDTC, MTDB Contract Services, Chula Vista Transit, and National City Transit.

In 1987, voters approved the Proposition A “TransNet” Ordinance, which provided funding for future LRT extensions and bus improvements. Shortly thereafter, MTDB also assumed the taxi regulatory responsibility for the City of San Diego. From 1990 to 1997, five LRT extensions opened, including Bayside, Centre City to County Center/Little Italy, Santee on the Orange Line, Old Town, and Mission Valley West on the Blue Line. During this time, maintenance facilities were acquired, joint development projects were pursued, and compressed natural gas (CNG) buses were purchased.

In 2000, further improvements were made to the administration and operations of MTS. MTS transit operators and suburban cities began consolidating their Transportation Development Act (TDA) funds to leverage other state and federal funding. The SDTI Rail Yard Expansion Project was also completed, and construction began on the Mission Valley East LRT extension, which will extend the Blue Line east via San Diego State University (SDSU) to a connection with the Orange Line in La Mesa. In 2000, SDTC and SDTI celebrated their 115th and 20th anniversaries, respectively, and, in 2002, CTS (formerly County Transit System) was consolidated into MTDB’s multimodal operations.

A-2 NORTH SAN DIEGO COUNTY TRANSIT DEVELOPMENT BOARD (NCTD)

The North San Diego County Transit Development Board (Board) was created by California Senate Bill No. 802 on September 30, 1975. The Board was created to plan, construct, and operate itself, or through a contractor, a public transit system in its area of jurisdiction. On July 1, 1976, the Board formed the North County Transit District (NCTD) for the purpose of providing integrated public transit services within the North San Diego County region.

One of the first actions of the Board was to acquire the municipal transit systems operated by the cities of Escondido and Oceanside. The Board then set about designing a regional transit system comprised of local and regional corridor routes to serve the transportation needs of North San Diego County.

In 1987, voters approved the Proposition A “TransNet” Ordinance, which provided funding for future transit projects and improvements to the existing system. Around the same time, planning began on the commuter rail service. In order to facilitate expansion of rail passenger services, the Board purchased the rail tracks in San Diego from the Atchison, Topeka, and Santa Fe Railway Company (Santa Fe) on December 16, 1992. The Board owns the tracks from MP 207.4 to MP 245.6, including the 21-mile branch line from Oceanside to Escondido, while MTDB owns the mainline from MP 245.6 to MP 267.6 immediately south of Broadway in the City of San Diego. All of the LOSSAN Corridor in San Diego County, regardless of actual ownership, is maintained by NCTD through a contract with the National Railroad Passenger Company (Amtrak).

On June 2, 1994, the Board created a non-profit corporation called the San Diego Northern Railway (SDNR) to maintain, enhance, and operate the San Diego Northern Railway facilities and Coaster Express Rail Service. On February 27, 1995, NCTD began operating commuter rail service between the and Santa Fe Depot in San Diego. Initially, the Coast Express Rail Service (the Coaster) provided 12 one-way trips on weekdays only. Service was added later in 1995, 1996, 2001, and 2002. Planning for rail service on the 21-mile branch line from Oceanside to Escondido is currently underway. The “” will begin to provide service along the line in 2005.

Major changes to NCTD’s fixed-route bus system were also implemented in 2002. NCTD’s Fast Forward Strategic Business Plan redesigned the entire system given the land use and demographic changes that have taken place in the service area since 1975. The plan examines all services provided by NCTD, as well as those still in the planning stages, aiming to increase the ability of all of the services to work together and with the services provided by neighboring agencies.

AGENCY CONSOLIDATION

In 2002, California Senate Bill 1703 (Peace) formally consolidated the planning, finance, engineering, and construction functions of MTDB, NCTD, and SANDAG into one regional transportation agency to ensure that coordinated and well-balanced transportation solutions are planned and implemented to meet current and future travel needs. Transition and consolidation of authority, functions, administration, and staff began on January 1, 2003.

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A-4

APPENDIX B

EXISTING TRANSIT SERVICES AND PROGRAMS Appendix B EXISTING TRANSIT SERVICES AND PROGRAMS

This appendix provides a detailed description of the existing transit system and services.

SERVICE PROVISION

Public transit service is provided throughout the region by fourteen public transit operators, including five fixed-route bus operators, San Diego Trolley Incorporated, Coronado Ferry service, five general demand responsive operators and three Americans with Disabilities Act (ADA) complementary paratransit operators. These operators provide service in SANDAG’s area of jurisdiction covering 4,261 square miles and encompassing eighteen incorporated cities and the county of San Diego. Table B.1 identifies each transit operator and the areas they serve. As a note, North County Transit District also operates the Coaster commuter rail service.

Transit services in the region are provided directly by the operating agency, or indirectly through contracts with public or private operators. During FY 2003, all transit services, were provided service through a private operator selected as a result of a competitive bid process, except for North County Transit District (NCTD), San Diego Transit Corporation (SDTC), and San Diego Trolley Incorporated (SDTI) fixed route services which were provided directly by the transit operator. Table B.2 identifies operating contract information for each of the transit operators. Table B.3 contains a vehicle inventory for each service.

Bus Service Categories

Providing service to San Diego’s diverse topography, development pattern, and population is a challenge. Therefore, we must provide a family of service that is tailored to fit the different travel markets and operating environments we serve. The trolley, Coaster and express bus routes provide fast interregional service along major travel corridors, while local bus service provides convenient access to homes, businesses and other local or near by destinations. Demand responsive services operate in lower density areas that lack distinct travel patterns, while ADA paratransit service provides basic mobility for senior and disabled citizens.

Since various services are designed to meet different needs, they must be developed and evaluated according to their primary function. SANDAG and the region’s transit agencies have developed bus service categories to help identify the differences between services, and to allow for a more equitable comparison of service performance. Each bus route has been designated into one of eight service categories, as described below.

Urban Routes Urban routes generally serve medium to high land use densities with good transit and pedestrian orientation. Mixed use develop is generally found along the route, and boardings are consistent along the route and throughout the day. Due to the number of people and destinations served, along with streamlined routing, urban routes are generally the most productive and cost effective within the system.

Suburban Routes Suburban routes generally serve low to medium land use densities, and often provide intercommunity service and feeder service to major regional routes. Stop spacing may be less consistent that urban routes due to the changing land uses and densities along the route. Suburban routes are not expected TABLE B.1

SAN DIEGO REGIONAL TRANSIT OPERATORS

OPERATOR ROUTE San Diego Transit Corporations (SDTC)* 1-299 San Diego North County Transit Distrcit (NCTD)* 300-499 San Diego Trolley Incorportated (SDTI) 500-599 National City Transit (NCT) 600-699 Chula Vista Transit (CVT) 700-799 MTS Contract Services 800-999

SERVICE OPERATOR Coronado-San Diego Bay Ferry Commuter Service N/A Sorrento Valley Coaster Connection Laidlaw Transit MTS DART/Flex Yellow Cab of SD

SERVICE OPERATOR MTS Access (Central) Laidlaw Transit MTS ADA Paratransit (Suburban) Laidlaw Transit NCTD LIFT North County Lifeline

RSRTP.T.4.1.OPERATORS.MDANE TABLE B.2 CONTRACT AND NONCONTRACT BASE OPERATING STATISTICS (FY 2003)

NO. REVENUE TOTAL COST/ OPERATOR CONTRACTOR ROUTES MILES PASSENGERS REV HOUR

CONTRACTED SERVICES

FIXED ROUTE SERVICES

Chula Vista Transit ATC/VANCOM 12 1,408,924 3,335,155 $53.40 MTS Contract Services - 800 Series - East County Suburban Laidlaw Transit Services 16 2,494,667 3,904,054 $49.72 MTS Contract Services - 800 Series - Commuter Express Coach USA 5 330,398 263,902 $167.91 MTS Contract Services - 800 Series - Poway Suburban Laidlaw Transit Services 3 326,639 286,746 $48.52 MTS Contract Services - 900 Series ATC/VANCOM 24 4,878,594 11,928,713 $51.63 National City Transit McDonald Transit 3 455,367 1,841,966 $59.17 City of Coronado San Diego Harbor Excursion 1 N/A 83,680 N/A

RAIL SERVICES

NCTD Coaster Amtrak 1 255,164 1,345,333 $1,787.37

GENERAL PUBLIC DEMAND RESPONSIVE SYSTEMS

MTS DART & Flex Yellow Cab of San Diego 8 414,353 453,808 $34.86 MTS East County Dial-A-Ride* Laidlaw Transit Services 3 139,366 129,867 $37.49 MTS El Cajon Dial-A-Ride** Laidlaw Transit Services 2 107,350 67,377 $37.49 MTS Sorrento Valley Coaster Connection Laidlaw Transit Services 8 130,840 190,664 $43.23 MTS Poway Airporter*** Cloud 9 Shuttle 1 161,071 9,419 $30.65 NCTD FAST Laidlaw Transit Services 5 216,274 109,178 $44.41 ADA COMPLEMENTARY PARATRANSIT SERVICE

MTS Access (Central) Laidlaw Transit Services 1 2,177,621 220,840 $43.64 MTS ADA Paratransit (Suburban) Laidlaw Transit Services 1 1,076,706 139,730 $40.28 NCTD LIFT Lifeline 1 765,372 83,170 $49.91

Sub-Total: 95 15,338,706 24,393,602 Percent of Total: 44% 38% 27%

NONCONTRACTED SERVICES

NCTD Breeze --- 87 7,391,751 10,177,834 $83.69 San Diego Transit Corp. --- 31 10,867,305 28,966,424 $77.97 San Diego Trolley, Inc.**** --- 2 6,921,657 25,174,788 $283.95 Sub-Total: 120 25,180,713 64,319,046 Percent of Total: 56% 62% 73%

TOTAL: 215 40,519,419 88,712,648 Notes: 'MTS = Metropolitan Transit System; NCTD = North County Transit District Demand-Responsive Systems are shown as single routes for each distinct area; Contractor data from operators. *DAR discontinued October 2004. Data includes Routes 851 and 853 that were not discontinued. **El Cajon DAR discontinued April 2003. Data includes Route 874 that was not discontinued. ***The subsidy for this service was discontinued in December FY03 and no longer part of the MTS. ****Car miles T-4-2 SRTP03.MDANE.DH.xls TABLE B.3

FY 2003 SANDAG JURISDICTIONAL TRANSIT OPERATOR VEHICLES NUMBER OF NUMBER OF OWNED BY FLEET PEAK OPERATOR OR WHEEL OPERATOR VEHICLES VEHICLES TYPE OF VEHICLE CONTRACTOR CHAIR LIFTS

FIXED ROUTE SERVICES

(40) coaches/ (35) coaches/ (26) trolley Operator - City of CV Chula Vista Transit 37 29 buses (12) / MTS (25) 37 MTS Contract Services (MTDB) 232 194 (126) Bus/ (12) Minibus MTS 232 National City Service 16 9 (40) Bus MTS 16 (40) Coaches/(35) Coaches/(23) North County Transit District 169 135 Coaches NCTD 159 San Diego Transit Corporation 275 207 (229) 40-Coaches/ (46) Articulated SDTC 275 SUBTOTAL 729 574 719

REGIONAL RAIL SERVICES

San Diego Trolley (Light Rail) 123 88 Light Rail Vehicle MTS 123 NCTD Coaster (Heavy Rail) 29 22 (7) locomotives/(22) Passenger Cars NCTD 22 SUBTOTAL 152 110 145

GENERAL PUBLIC DEMAND RESPONSIVE SERVICES

MCS 800 Series East County Dial-A-Ride 7 5 Minibus MTS 7 *MCS 900 Series DART 3 2 (2) Minibus, (1) Van MTS 2 Sorrento Valley Coaster Connection 11 10 Minibus Contractor 3 NCTD FAST 11 11 (23) Coaches Contractor 11 SUBTOTAL 32 28 23

ADA COMPLEMENTARY PARATRANSIT SERVICE

MCS - MTS Access Central 74 63 (35) Minibus/(35) MiniVan/(4) Van MTS 35 MCS - ADA Paratransit Suburban 45 38 (38) Minibus/(7) Van MTS 38 NCTD LIFT 33 33 (23) Coaches Contractor 33 SUBTOTAL 152 134 73 REGIONAL SUBTOTAL 1065 846 993

CORONADO FERRY SERVICES

Coronado -San Diego Bay Ferry 41Monohall ferry Contractor 0

*Includes a MTS Flex/Fixed route Minibuses (Route 961-962)

RSRTP.T-4-4.SRTP04.MDANE to perform as well as urban routes due to the lower travel demand, particularly during off peak time periods.

Corridor Express Routes Corridor Express routes complement urban routes along major travel corridors by providing faster interregional service. The faster travel times are achieved by operating a streamlined routing on freeways and major arterials, and providing less frequent stop spacing. Corridor Express routes can be highly productive and cost effective since they are providing better interregional service along primary travel corridors.

Commuter Express Routes The purpose of Commuter Express routes is to provide point-to-point regional service to major employment centers. As such, they operate primarily in the peak hour, on freeways and major arterials, with limited, if any, stops between the route origin and destination. Due to the low passenger turnover compared to the service miles and hours provided, the productivity and cost effectiveness of these services are below that of Urban and Corridor Express routes.

Neighborhood Routes Neighborhood routes generally have shorter routings compared to other services, and often provide intracommunity circulation, including feeder service to major regional routes. These services generally have short routings that provide access within neighborhood or business communities. Productivity and cost effectiveness are reflective of the localized travel market.

Access Routes Access routes provide a lifeline level of service to rural and low-density areas. These services have low frequencies and a constrained span of service. Therefore, productivity and cost effectiveness are low due to the limited ridership and service levels.

Special Services Specialized services are services designed for specific niche travel markets, such as school trips. Since limited service is provided only at the optimal time to capture the majority of the travel market, specialized services tend to achieve high levels of productivity, but low cost effectiveness due to low passenger turnover and high non-revenue to revenue service ratio, particularly during peak hour periods.

General Public Paratransit General public paratransit service is provided to areas with no defined travel patterns, discontinuous and circuitous street patterns, and low travel demand. These services are demand responsive and do not operate on a fixed route and schedule. Productivity and cost effectiveness are low on paratransit services due to the low demand, difficulty in combining trips, and the added dispatch and customer service requirement. Figure B.1 identifies Dial-A-Ride and FAST Service Areas.

Rail Services Similar to express services, rail transit provides interregional travel for long distance trip making with limited stops. Rail service is usually provided along well-defined, established regional travel corridors, and tends to be highly productive and cost effective due to the greater capacity on the vehicles, and significant ridership demand along the major travel corridor.

Accessible Transit Service

The federal Americans with Disabilities Act (ADA) of 1990 provides a series of regulations that ensure the provision of accessible public transit services. This law governs both fixed-route and paratransit services.

Accessible transit service, which eliminates impediments to persons with physical or mental disabilities, is provided by all public operators in the SANDAG service area. For example, all of the region's bus routes, 123 light rail vehicles (LRVs), and all 28 Coaster Coaches are equipped with wheelchair lifts or wheelchair accessible boarding ramps. Table B.3 identifies wheelchair information in the existing fleet. Accessibility also includes providing "kneeling" buses, courtesy seating on buses and trolleys, Braille route identification at Regional Transit Centers, public address systems to announce stops, audio light rail transit (LRT) ticket vending machines, tactile boarding area mats at LRT stations, accessible station and bus stop design, and other requirements of the ADA. These amenities are routinely included in the design of new transit centers and transfer facilities.

Community input on accessible facilities and operational issues continues to be solicited through public hearings and advisory committees. SANDAG considers senior transportation needs, including conducting an annual unmet needs hearing for senior communities, through the Subcommittee for Accessible Transportation (SCAT). The Metropolitan Transit System (MTS) currently has two committees that meet throughout the year, the Accessible Services Advisory Committee (ASAC), which addresses the appropriate issues for all public transit modes, and the Trolley Access Advisory Committee (TAAC), which reviews station and vehicle plans and specifications, as well as operating procedures. NCTD’s Americans with Disability Act Compliance Committee (ADACC) is an internal staff committee that meets monthly to discuss accessibility to NCTD services and at each of the District’s transit facilities. The District’s ADA Review Group is comprised of passengers and community members and also meets monthly to discuss accessibility issues.

On March 14, 2002 Siemens Transportation Systems was awarded a contract to supply MTS/SDTI with 11 low-floor light rail vehicles, which will be used for the Mission Valley East light rail transit (LRT) extension. The first vehicle is scheduled to be delivered on May 25, 2004. All 11 vehicles are scheduled to be ready for revenue service on November 29, 2004.

The major compliance requirement for fixed-route service is onboard announcements of Coaster stations, trolley stations and primary bus stops. Compliance with this onboard announcement policy is being evaluated through increased monitoring. In addition, all operators within SANDAG’s jurisdiction participate in an annual program to upgrade existing bus stops to comply with ADA requirements. This program is ongoing and continually increases the number of bus stops in compliance with ADA guidelines.

For SDTC and SDTI, as well as other area fixed-route operators, the accessible service fare is one-half or less than the region’s prevailing urban base fare. There are no restrictions for trip purpose or hours of travel, and the only requirement for a discounted fare is the ability to present an eligibility identification card at the time of boarding. Either a disabled rider transit photo identification card, California Department of Motor Vehicles disabled placard identification card, or a Medicare card may be used.

The region’s three ADA complementary paratransit services, MTS Access, MTS Suburban Paratransit, and NCTD LIFT, continue to operate in full compliance with the guidelines of ADA. These services complement the fixed-route operations by providing equal service to the elderly and disabled who are

unable to use fixed route. Figure B.2 identifies the ADA/LIFT (NCTD ADA) Service Area of San Diego County. All six paratransit service criteria are being met:

1. Service Area (serve all origins and destinations);

2. Response Time (next day, 1 hour window);

3. Fares (no more than double fixed-route fare);

4. No trip request denied by Trip Purpose;

5. Days of Service/Hours of Operation (same as fixed-routes); and

6. Capacity Constraints (no excessive trip denials, no restrictions or waiting lists, service to all eligible persons, continue to certify all eligible persons).

Both MTS Access and Suburban Paratransit services are contracted to Laidlaw Transit. Laidlaw has maintained its Suburban Paratransit contract since July 1, 2000, and recently was awarded the operating contract for MTS Access, which started on December 1, 2002. NCTD’s LIFT is contracted and operated by North County Lifeline. North County Lifeline has been operating North County’s ADA service contract since inception in 1990. The ADA paratransit eligibility certification, also conducted by a contractor, includes in-person evaluations for functional assessments when necessary to better complete the certification process. As with most ADA paratransit operations, a significant issue for these services is that the demand is increasing dramatically, causing costs to far exceed projections.

TRANSIT OPERATIONS FACILITIES AND PROGRAMS

In addition to vehicles, operating a public transportation system requires various supporting facilities and programs. Maintenance and fueling facilities ensure that vehicles are able to operate safely and reliably. Operations facilities such as priority measures allow transit vehicles to bypass congestion and maintain their schedules. Accessible, safe, and clean bus stops, shelters and transit centers provide comfort and convenience to passengers. A variety of discounted multi-ride tickets and monthly passes provide incentives for people to ride transit, and public information programs increase convenience and keep customers informed of service and fare changes.

Maintenance and Fueling Facilities

SDTC Imperial Avenue Division This facility, owned by MTS, is the central bus maintenance, operations, and administrative facility for SDTC, and has the capacity to park and maintain 170 buses. The facility provides full maintenance capabilities and now accommodates CNG buses and expanded administrative space. Roughly 55 to 60 percent of the SDTC fleet operates out of this division. In November 2002, the expansion of the CNG fuel station was completed. More than 130 buses can now be fueled with CNG at this location.

SDTC Kearny Mesa Division This maintenance facility, also owned by MTS, opened in 1989 and has a capacity to service and maintain 145 buses including many CNG buses. Roughly 40 to 45 percent of the SDTC bus fleet operates from this division. An expansion of the existing CNG fuel station is currently under design and construction is planned to increase the CNG fueling capacity from the current 70 buses to 150 buses.

MTDB South Bay Maintenance Facility This facility is owned by MTS and can accommodate up to 130 buses. MTDB is currently in the process of purchasing land to expand the parking and maintenance facilities. It is estimated that with the expansion, this maintenance facility will be able to store and service approximately 150 buses. The facility currently serves 126 buses, which are operated by MTS’ Contract Services operator, ATV/VANCOM. An expanded CNG fuel station was completed in October 2002, which can now fuel up to 150 buses.

SDTI LRT Yard and Maintenance Facility Improvements The light rail maintenance facility and yard storage tracks are owned by MTDB and used by SDTI to provide storage and maintenance for the 123 LRVs. There is storage capacity for 160 LRVs, and maintenance capacity for up to 215 LRVs. A yard control tower and LRV painting facility were added in 2000.

SDTI Light Rail Tracks and Wayside Facilities These capital improvements are owned by MTS and are used by SDTI to provide light rail service on the Blue and Orange Lines.

NCTD West Division Facility This West Division Facility is located on Via Del Norte in the City of Oceanside. The Transportation Building, which is a portion of the facility, houses portions of the Bus Services’ West Division Operations. The Maintenance Building houses the District’s main garage facility, the Fleet Maintenance Department, Facility Maintenance Department and portions of the Security Department.

The West Division’s current site configuration was developed in 1990. Approximately 111 vehicles, including the 6 heavy-duty CNG buses are located at this site. The site has separate operations and maintenance facilities. The operations’ building includes space for a driver’s break room, training room and offices for supervisor staff. The site includes some on-site parking for staff, but the limited amount of space forces some employees to park on the street in front of the building.

The maintenance building has 14 bus bays and is equipped to handle all light-duty and heavy-duty maintenance needs. The site includes parking for up to 120 revenue vehicles. Future expansion at this site is an issue. The maintenance facilities have the space to accommodate a larger fleet but the site lacks the parking and circulation space required for the addition of more than a handful of additional vehicles. This site is equipped with both diesel and CNG fueling equipment.

NCTD East Division Facility This East Division Facility is located on Norlak Avenue in the City of Escondido and houses the East Division Operations and Maintenance staff. The East Division site supports the Escondido Transit Center and all Escondido and San Marcos-area bus services. This facility is significantly smaller than the western site and underwent a parking expansion project in 2000 along with a new service island. A CNG fueling facility was also recently completed in 2002.

The East Division maintenance facilities are located primarily in one building with 4 service bays. Due to the service bay limitations, this Division is limited to approximately 50 transit vehicles. A larger facility will need to be constructed if additional vehicles are to be stationed in the East Division.

East Division Operations are currently located adjacent to the maintenance facilities building. Operations staff was recently relocated here from offices at the Escondido Transit Center.

NCTD Stuart Mesa Maintenance Facility This Stuart Mesa Maintenance facility is located approximately three miles north of Oceanside, along the SDNR main line tracks, within Camp Pendleton. Stuart Mesa Maintenance Facility has a freight yard consisting of four tracks for use by the Burlington Northern Santa Fe Railroad (BNSF) and a passenger storage yard consisting of three tracks to be used by Coaster commuter trains, as well as Metrolink trains. The maintenance facilities include a train washer, fueling station, outdoor inspection pit and shop building. The shop building includes service pits, workshops, a storage facility and administrative areas. A number of activities are housed as well, including administrative personnel, transportation management, train crew reporting, maintenance-of-equipment forces and Metrolink local management and train crews.

Operations Facilities

The existing transit system includes a variety of facilities to support and enhance the operation of transit service. Many of these facilities are grouped into the category of transit priority treatments. The Transit First strategy envisions having transit priority treatments installed throughout the region to help promote faster and more reliable transit services.

HOV Lanes and Freeway Ramps As freeway congestion increases, high occupancy vehicle (HOV) lanes will become more important for transit services to allow buses to avoid congested main lanes and reduce travel times. These lanes restrict uses to carpools and buses. The MTS currently operates eight bus routes on the Interstate 15 (I-15) HOV lane (between SR 163 and SR 56) from the Escondido, Rancho Bernardo, Rancho Penasquitos, and Poway areas to San Diego and the Centre City of San Diego.

HOV lanes exist at many freeway on-ramps in the MTS area, including the southbound on-ramp from Washington Street to State Route 163 (SR 163) and along many sections of Interstate 8 (I-8) and State Route 94 (SR 94). These lanes will be essential for implementation of the Regional Transit Vision.

Exclusive Bus Lanes This concept extends beyond HOV lanes by creating lanes exclusively for bus use. An example of an exclusive bus lane is located at the north end of downtown San Diego where 11th Avenue flows onto northbound SR 163. This bus-only lane allows bus service to bypass the congestion prior to the merge of SR 163 and Interstate 5 (I-5). These lanes also help buses maintain on-time performance, and provide convenience for passengers using transit.

For bus stops demonstrating high activity in areas of major congestion, if street widths are adequate, an exclusive lane for the bus stop has been demonstrated to work well for all traffic movement. Also, some freeway access points may require an exclusive bus lane designation, rather than one for HOVs, to create an operational benefit for transit. At the University Avenue and El Cajon Boulevard exists along I-15, both the northbound and southbound on/off-ramps have bus-only lanes.

Signal Prioritization Signal prioritization for transit shortens or lengthens a traffic signal cycle to allow the uninterrupted flow of an approaching bus or LRV. Signal prioritization is presently employed on C Street, Twelfth Avenue, and Commercial Street in San Diego to facilitate trolley movements.

Queue Jumpers Priority treatments also include queue jumpers that allow buses priority access through congested intersections. A queue jumper exists at westbound Friars Road at Frazee Road, south bound 4th

Avenue at E Street and eastbound on Broadway at 3rd Avenue. These queue jumpers allow buses to depart from the bus stop and cross traffic lanes prior to the flow of traffic.

Bus Pads Concrete pads create a strong foundation, which helps to reduce roadway wear and tear at bus stops caused by transit vehicles. They also help to reduce street repair costs as well as help make transit stops more accessible for buses. It is MTS objective to install concrete pads at all bus stops served by four or more buses per hour. Several hundred pads exist in the region. MTS is currently developing a more formal process for determining the location and funding for bus pad installations.

Turnouts Turnouts are areas where buses can pull out of the flow of traffic to make a stop to pick up or discharge passengers. They are generally not promoted due to the difficulty of the buses to reenter the traffic stream. However, there are instances, particularly where buses lay over, where a turnout can increase safety by removing the bus from the path of free-flow traffic.

Preferential Traffic Restrictions Preferential restrictions consist of traffic control measures that are waived for transit vehicles to improve their operations, or to help them avoid traffic congestion. The simplest example is the use of red curbs at bus stops. Another approach that has worked well is exempting buses from traffic restrictions, such as right- or left-turn prohibitions.

Passenger Facilities

NCTD Bus Plus NCTD currently serves about 2,100 bus stops throughout the North County. Stops range in complexity; while some stops are marked with only a pole and bus stop sign, others contain passenger facilities such as benches and shelters.

Although some stops have existed since service began, the process of adding and deleting stops from the system is continuous. A route change may cause the discontinuation of a stop, while a new development may trigger the need for a new stop. At the current time, Transit Supervisors are responsible for coordinating the addition/discontinuation of new stops with the Facilities Maintenance Department, although the Service Development Department does assist with logistics.

As mentioned, new development often triggers the need for new stops. District staff reviews every relevant development application that is submitted in the service area. Staff analyzes the type, location, size and complexity of each project in order to determine the number and type of bus stop improvements the project developer should be required to complete. Conditions such as these are placed in the Planning Commission Resolutions as conditions of approval. When bus stop facilities have been requested, NCTD requires the developer to purchase, install and maintain the facility. The District is responsible for the purchase, installation and maintenance of the bus stop pole and sign.

The District is currently negotiating maintenance agreements with a number of our member jurisdictions. In these agreements, NCTD is proposing to improve bus stops with ADA compliant boarding pads, and install benches, shelters and on-demand solar lighting and replace these as needed. Trashcans would also be provided by NCTD when an agreement can be reached with a City or the local waste hauler, such as EDCO in the Bonsall and Fallbrook communities, to empty them on a regular basis. In return, each City must be willing to provide an on-going level of maintenance and cleaning of the bus stop facilities.

Although bus stop facilities installed with a new development are required to be maintained by the developer or other private organization, the District does not currently have a maintenance policy that governs how the remaining bus stops are maintained. Some bus stop facilities are owned and maintained by NCTD, while others are owned and maintained by individual cities. Some facilities have been installed by developers and maintained by homeowner associations or other private groups.

In the rural and unincorporated areas NCTD serves, a bus stop improvement program is currently moving forward with funding received from Caltrans and the County. These funds are being used to pour ADA compliant bus pads, build retaining walls, pave road shoulders, and install benches, shelters and on-demand solar lighting at up to 200 bus stop locations. NCTD is also hoping to expand its existing agreement with EDCO to provide trash pickup at all of these locations once the physical bus stop improvements have been completed.

MTS Bus Shelters The MTS Transit Shelter Program currently has approximately 500 shelters throughout the City of San Diego. This program is continually growing, however, re-development projects often require temporary removal or relocation of these shelters.

Shelters provide transit route information, lighting, and protection from wind, sun and rain. The entire program is funded through the sale of advertising space provided within the transit shelters, and is provided at no cost to the public, MTS, or the participating cities. Transit shelters with advertising have been permitted in commercial, industrial, and multi-family housing areas. However, in sensitive areas where advertising is not compatible with adjacent property use, transit shelters without advertising have been installed. The shelter company provides routine service maintenance twice a week on each shelter and responds to repairs, damage and graffiti removal requests within 24 hours.

Trolley Stations San Diego Trolley maintains a total of 49 stations, most of which consist of two platforms, a large shelter, supplementary smaller shelters, and information signage and ticket vending machines. Most of the stations include facilities for connecting bus routes, with the largest of these designated as transit centers (discussed below). Twenty-three stations have free park-and-ride lots adjacent to them, while the 12th & Imperial Transfer Station has an adjacent, paid-parking facility.

Coaster Stations Coaster service, operated by NCTD, provides service to eight stations, located in Oceanside, Carlsbad, (2 stations), Encinitas, Solana Beach, Sorrento Valley, and downtown San Diego. Free parking lots are provided at each of the Coaster Stations, except Santa Fe Depot in downtown San Diego. Passengers can connect to Metrolink and Greyhound at the Oceanside Transit Center, and can connect to Amtrak at the Oceanside Transit Center, and Santa Fe Depot. All Coaster stations also include facilities for connecting bus routes.

MTS is the lead agency in a project to build a new Coaster Station located off Nobel Drive in the University Towne Center area of San Diego. NCTD and Amtrak staffs are participating in the design process. The new station will be a significant addition to the Coaster by providing direct access to a well established residential and employment area of San Diego. Construction cost is estimated between $9 million - $10 million, and completion of construction is expected to be approximately one year after award of a contract.

Transit Centers Major off-street passenger stations are situated at high-volume boarding and transfer locations. There are currently bus transit centers at College Grove Center, Plaza Bonita, San Diego State University,

Southwestern College, University Towne Centre, North County Fair, Palomar College, Plaza Camino Real, Vista Transit Centers, and the Escondido Transit Center. Within the MTS service area, Bus and LRT transit centers are located at Chula Vista Bayfront/E Street, Chula Vista H Street, Chula Vista, Palomar Street, El Cajon Transit Center, Euclid Avenue, Fashion Valley Transit Center, Grossmont Center, Grossmont College, Kearny Mesa (on street), 12th & Imperial Transfer Station, Iris Avenue, National City 24th Street, Old Town Transit Center, and Santee Town Center. Figure B.3 shows the actual location of these centers and stations.

Additional transit centers are planned along the I-15 BRT corridor, Kearny Mesa and Spring Valley. Station design for the I-15 BRT moved into final design in October 2003. This project includes three stations located at Rancho Bernardo, Sabre Springs/Penasquitos, and Del Lago (South Escondido). Phase I of the intermodal transportation center at the San Ysidro/Tijuana was complete in July 2002. Phase II is anticipated to be complete by April 2004. Additionally, the new station planned at 70th Street and Grantville will function as a transit center. The City of La Mesa is also planning an on-street transit center on Allison Avenue and Spring Street as a part of its Civic Center Master Plan implementation. In North County, NCTD is currently investigating locations for a new transit center in the northeastern portion of the City of Oceanside.

Park-and-Ride Lots Park-and-ride lots are designed to provide convenient automobile access to the regional fixed-route transit system. These parking lots offer an important transit access for those areas not served by transit. Park-and-ride lots are most effective to transit when situated along regional transit routes such as the trolley and express bus service.

Bicycle Access All of the region’s bus operators, the Coronado-San Diego Ferry and the trolley operate bicycle- accessible service. All buses are equipped with front-mounted racks, and all trolley lines and stops can accommodate bicycles. Bicycle permits are not required to take a bike on the bus and the trolley.

San Diego Region Transit Management System

SANDAG has been working to develop two innovative public transportation projects that will provide much needed advancements for public transit in San Diego County. These projects would involve all seven fixed-route operators in the San Diego region. Specifically, these projects include a Smart Card Fare Technology project and a Transit Management (Radio) System project. The projects have been developed using multi-operator teams that are multi-functional as well. Both projects will be important to the future efficiencies of regional public transportation operations.

Smart Card Fare Technology Project SANDAG is in the process of developing a regional automated fare collection system. Smart Card technology is planned to replace currently outdated fare-collection equipment used by the seven fixed- route bus and rail transit operators in the County. Operator-specific fare collection systems in San Diego would be upgraded to a single, regional, integrated and uniform fare-collection system using new electronic-based smart card technology.

This automated fare collection (AFC) system involves the use of technology to enhance the ability to manage fares and implement fare policy in a customer-oriented fashion. It will create the first impression for the transit user, and provide the necessary support systems for all operators. The project will create seamless travel throughout the region since one card and one system will allow patrons to go anywhere, and customer and operator interaction is improved, confusion is eliminated, and transit is made more accessible. The system will also provide more accurate transit data, which

will improve service planning and monitoring. Recent experience with similar automated fare-collection systems throughout the country has shown significant increases in revenue with a more accurate collection process and the reduction of potential fraud.

The AFC system will begin implementation with electronic validating fareboxes for San Diego Transit Corporation (SDTC) and North County Transit District (NCTD) anticipated to be installed beginning in fall of 2003. Electronic validating fareboxes differ from the existing fareboxes because the new farebox can validate or distinguish the bills and coins placed in the box. In other words, the farebox knows the difference between a $1.00, $5.00, $10.00, and $20.00 bill. The current farebox only accepts these bills, and the driver must determine the validity of the bills and coins placed in the system.

The next phase will include the implementation of ticket vending machines (TVM) for Trolley and Coaster passengers. The TVM and related rail equipment will be installed beginning in June 2004. The new TVMs will replace existing machines for the Coaster and augment the fleet of TVMs for the Trolley. The new TVMs will continue to dispense traditional paper tickets, but will also have the capability of dispensing and reloading value on smart cards.

It is anticipated that the entire system will be ready for full implementation in early 2005. SANDAG will be conducting limited test or pilot programs up to January 2005, after which SANDAG plans to aggressively market the new system with a goal of converting up to 70% of current riders to the new smart card.

Transit Management (Radio) System Project MTS and NCTD have also partnered in deploying core elements of an Intelligent Transportation System (ITS). The project, referred to as the Regional Transit Management System, includes implementation of a state-of-the-art communication system capable of supporting Automatic Vehicle Location (AVL) for all of the region’s fixed-route operators. A new regional Computer Aided Dispatch (CAD) system will be integrated with AVL to provide more efficient operations and improve service, reliability and safety. A key component of the system will be the scheduling system, which will be used by all operators in the region to develop schedules and headways. This system will be interfaced with the existing regional telephone information system and the region’s Internet-based trip planner to provide seamless updates for timely and accurate customer information.

The implementation of AVL and the scheduling system also furthers the development of the state’s showcase projects by allowing information flows to the Caltrans District 11 (San Diego) Transportation Management Center. AVL data would provide congestion management information on a regional basis and consolidation of route, bus stop, and schedule data can be fed to the planned Southern California Trip Planner. This information flow is dependent on completion of the Caltrans I-5 fiber optics project to Coronado and agreement with MTS for operational parameters.

TRANSIT-SUPPORTIVE PROGRAMS

The SANDAG, MTS and NCTD have developed a variety of transit-supportive programs and activities, which range from providing and improving transit security systems, to providing regional transit marketing strategies and presenting transit information at local community events. These programs and activities have been established to help improve upon and maintain the integrity of the existing transit system.

MTS Transit Security Program

Security on trolleys and buses has received increased attention over the last several years. Recent security efforts have focused on passenger experience issues such as smoking, eating, boisterous or loud behavior, and fare enforcement. This action, plus increased officer presence, has led to a system that is statistically safer, and one that is generally perceived as such.

MTS operators have taken several steps over the past few years to increase security, as follows:

• A Mission Statement has been adopted: “To provide a safe and secure transit system for patrons and employees.”

• A Memorandum of Understanding (MOU) has been agreed upon by MTS (MTDB, SDTI, and SDTC), establishing the management responsibilities and inter-agency contacts for the overall security program.

• The transit security and code compliance functions have been combined into one department at SDTI, under the control of the Transit Security Administrator.

• Fare-paid zones were created at trolley station platforms in order to reduce loitering and other minor offenses.

• The use of plain-clothed officers has been increased on both the trolley and the SDTC bus systems.

• A new, statistical crime reporting software program, “Transit Watch,” is being used to ensure accurate and verifiable crime tracking.

• Window etching on buses and trolleys has been reduced with the use of vinyl window liners. New SDTC buses have been manufactured with perimeter seating arrangements in the rear, to help reduce graffiti.

• SDTI security staff receives enhanced training.

• Several trolley stations have been equipped with closed-circuit television, monitored by security officers 24 hours a day, 7 days a week.

• A Bicycle Patrol Program was formed to patrol the C Street, 12th Avenue, and Bayside area trolley stations.

• Fare Evasion Sweeps: SDTI periodically schedules a team of twenty security officers and code compliance personnel to conduct fare inspection at a given station on the system. The process includes inspection of all passengers on trains passing the station in both directions. .

• SDTI has hired a training manager to enhance the training program for Code Compliance Inspectors (CCIs).

• A nine-week “in service” training program has been designed and implemented for newly hired CCIs.

• All trolleys have been equipped with intercoms to allow patrons to talk with the train operator in the event of an emergency or security incident.

• All CCIs receive state-approved training in the Laws of Arrest, per Penal Code Subsection 832.

• As a result of terrorist attacks made on September 11th, an emergency response plan has been developed for occasions when the FBI issues a terrorist threat alert. At times of alert, extra staff and security is deployed to look for suspicious persons and packages.

Public Information and Marketing

SANDAG, MTS and NCTD have developed a variety of transit-supportive programs and activities, which range from providing and improving transit security systems, to providing regional transit marketing strategies and presenting transit information at local community events. These programs and activities have been established to help improve upon and maintain the integrity of the existing transit system.

NCTD’s Communications and Marketing Department is responsible for the facilitation of a high level of awareness of NCTD services and projects with our customers and the general public. Communications and Marketing is responsible for internal and external communications, public relations, advertising, media relations, community relations and customer service. Other functions within the department are management of the Americans with Disabilities Act (ADA) certification process, pass outlets and sales, Regional Classroom Day Tripper Program, distribution of schedules and timetable, delivery and management of Reduced Fare Identification Program

Printed Materials A comprehensive set of printed materials has been prepared to explain and promote MTS services. The Regional Transit Map and route timetables are two principal components of this information system. SDTC replenishes these materials at over 250 locations throughout the MTS service area. A variety of user guides are also published to assist passengers. Several publications, including the MTS News and Take One notices, are distributed aboard transit vehicles, and highlight upcoming service changes, detours related to special events and construction, or public hearings on service additions or changes.

Rider Guides/Coaster Timetables A comprehensive set of printed materials is routinely published to explain NCTD’s services, and provide important information to passengers. A route finder, individual route maps and timetables are printed in the District’s Rider Guides. The printing of new Rider Guides coincides with service changes that take place three times a year. Rider Guides can be found on the buses, at each of the transit centers, at schools and libraries and at the District’s Headquarters, located at 810 Mission Avenue. A separate Coaster brochure is also printed and can be obtained on the Coaster, at all transit centers and at the District’s Headquarters.

Rider Alerts/Take Ones NCTD Rider Alerts are used to notify passengers of upcoming route or schedule changes and any other events that may be of interest. The Marketing, Service Development and Transportation Operations Departments all play a role in the production of these paper flyers.

While some Rider Alerts are used as District-wide announcements, others are produced and made available to a smaller segment of the ridership. For example, a Take One may be produced to publicize an upcoming Public Hearing for a service change, but may also be produced to announce a small schedule change on a tripper serving eastern Oceanside.

Fast Forward Implementation Outreach As previously mentioned, the changes anticipated as part of the Fast Forward Service Plan are the most extensive that the District has ever proposed. Given that 11.9 million people use NCTD’s services every year, the outreach campaigns for Phase I and Phase II were District-wide efforts.

Printed maps and schedules were published and stocked on all buses and Coaster trains as well as at every transit center weeks before the Public Hearing dates. These free publications were available to passengers so they could get an idea of the changes being proposed for the bus routes that they use. A phone number, address and email addresses were provided in the booklets to allow passengers to voice their opinions about the proposed changes.

In addition to the printed booklets, a select number of coach operators and staff involved with the planning of the changes were available at each of the transit centers at various times a week or two prior to the Public Hearing. Staff was available to answer questions, help plan future trips and gather additional feedback from passengers. All passengers were invited to attend the Public Hearing, where staff and Board members were available to hear comments on the proposed changes.

Juror Transit Ticket Program More than 40,000 jurors in San Diego County now use public transportation each year to get to and from jury duty. San Diego is the first region in the country to create this unique partnership between the courts and the public transportation system. Thanks to an award winning program, almost half of San Diego jurors take transit to the courthouse. The free transit tickets are made possible through a partnership between the San Diego Superior Court, the Metropolitan Transit Development Board, North County Transit District, and the Air Pollution Control District.

Under the program, the 110,000 San Diegans who report to jury duty are given an opportunity to exchange their one-way mileage reimbursement of $0.15 a mile for (2) bus, trolley or Coaster tickets. By doing this they can avoid paying expensive daily parking fees in downtown San Diego and help clean the air by keeping more cars off the road.

Web Site SDTC, in conjunction with SANDAG, maintains a website for all transit operators in the region at www.sdcommute.com. The development of the website began in 1996, with the posting of general agency information and Telephone Information contact numbers. Timetables and route maps were added for SDTC bus routes and the trolley, as well as all other MTS bus operators. NCTD Coaster commuter rail and bus route information was added in late 1998, and in 1999, an automated trip planning system was made available through the joint efforts of staff from SANDAG, MTS, SDTC and a consulting firm. The Web Development Plan for FY 2004 includes a newly redesigned site including a new user-friendly, visually appealing look with new features including online pass sales (e-store), online contracting and procurement opportunities, and visitor information.

Regional Transit Information Service SDTC provides telephone transit information for all fixed-route transit operators in San Diego County. Two telephone services are available to customers: personal operator-assisted calls and automated information.

The operator-assisted service is available Monday through Friday from 5:30 a.m. to 8:30 p.m., and Saturday and Sunday from 8:00 a.m. to 5:00 p.m. The operator-assisted system provides full transit information (route, schedule, fare, and travel itinerary) to callers. Personalized travel information is also provided via U.S. mail and fax, with printed trip plans. In addition, special arrangements have been made with government and service organizations to provide bulk faxing of itineraries to clients. Information is available in English and Spanish. A state-of-the-art automated trip information system (ATIS) assists thoroughly trained operators in providing transit customers with the best travel plan possible.

SDTC’s automated information system, InfoExpress, is available 24 hours a day, every day of the year. Driven by the ATIS system, InfoExpress provides transit customers with information on schedules, stadium/special event service, detours, fares, fare media sales outlets and other available transit services.

SDTC has made increased efforts to obtain customer feedback regarding its transit service. In response, an effort has been made to improve response time to customers contacting the corporation. Both efforts have proven successful. Customer contact volume has increased over 20 percent, while response time to customers has been improved 90 percent (with no additions to staff).

The Transit Store The Transit Store, a MTS project, is located in the heart of downtown San Diego, assists over 300,000 customers annually. The facility is open Monday through Friday from 9:00 a.m. to 5:00 p.m., and closed weekends and holidays. Staff at The Transit Store provide visitor information, sell all forms of fare media, provide transit information, issue Senior, Disabled and Youth Identification Cards and bicycle permits, distribute informational materials and handle lost-and-found articles.

Community Promotions and Partnerships MTS Marketing and Community Relations has developed and implemented a diverse range of marketing initiatives and community-based partnerships and programs. Marketing initiatives have been designed to tap new as well as solidly existing markets, including youths, professionals, sports fans, families, multilingual markets and other niche segments. Depending on status and objective, MTS has sought to initiate, strengthen and establish mutually beneficial partnerships and collaborate with learning institutions, business associations, nonprofit organizations and civic groups. MTS also introduced new developments and promoted services in community festival and high-volume special event settings.

Specialized Marketing Programs Specialized, seasonal and niche marketing programs and campaigns over the past year have included, among others, Employer, Jury, College, Youth and Holiday. Marketing strategies and resources were utilized and leveraged around sporting events, including new and “custom-designed” offerings centered on San Diego Padres and San Diego Chargers games and events. Building on previous success, MTS positioned and communicated positive and identifiable messages, images, logos and slogans by way of radio and print advertising.

FARE POLICY AND STRUCTURE

With the approval of Senate Bill 1703, SANDAG is now responsible for developing a Regional Fare Policy, including setting fares for transit services in the region. SANDAG and transit agency staffs are currently working on developing a regional policy that will reflect both transit agency's principles on fare setting.

A uniform fare structure is not only a convenience for the public that rides services provided by multiple operators, it is also an important tool for coordinating the regional public transportation system. Average fare levels have increased over the years to reflect annual increases in area-wide operating cost indicators, and to keep up with inflation. A uniform fare structure was adopted for all MTS operators on July 1, 1981. The NCTD adopted a local fare study in October 2002. As part of the fare study, the NCTD Board adopted a fare philosophy and recommendations about potential future programs such as a College Monthly Pass. The current regional fare structure is summarized in Tables B.4 and B.5.

MTS and the NCTD currently have an adopted transfer agreement. In addition, NCTD has transfer agreements with Orange County Transportation Authority (OCTA), Riverside Transportation Authority (RTA) and Metrolink. These agreements not only help to create seamless travel throughout the system within SANDAG’s jurisdiction, but also help link our system to bordering communities and cities. Table B.6 displays the current regional transfer policies.

Fares have been established for complementary paratransit services as called for by the Americans with Disabilities Act of 1990. According to the ADA regulations and regional plans, fares for complementary paratransit services are set at no more than twice the fare of the corresponding fixed- route service.

MDANEY:\SRTP 04-08\Chapter 4\CH4-SRTP04-08.MDANE.doc

TABLE B.4

REGIONAL FARE STRUCTURE SUMMARY Single-Ride Fares

Shuttle $1.00 DART Services $3.00 Local Circulator/Feeder $1.75 Line Haul Bus (Urban) $2.25 Express Bus $2.50 Commuter Express Bus $4.00 Trolley See Table B-5 Senior/Disabled (Bus and Trolley) $1.00 Transfers Free/Upgrade Coronado-San Diego Bay Ferry Commuter Service Free

NCTD Breeze $1.75 NCTD Coaster $3.50 to $4.75 Senior/Disabled (Breeze) $0.75 Senior/Disabled (Coaster) $1.50 to $2.25 FAST Services $1.75 LIFT Services $3.50 Sports Express Bus $5.00 OW to $8.00 RT

Multi-Ride Fare Media

Monthly Passes o Regular - Bus $56-$84 o Regular - Trolley $58.00 (as of 7/1/04) o Senior (60 years and older)/Disabled $14.50 o Youth (18 years and under) $29.00 o College Pass $43.50 o Semester College Pass $85 to $125 Day Pass (NCTD) $3.50 Monthly Passes (NCTD) o Regular - Breeze $50.00 o Regular - Coaster $95 to $130 o Senior/Disabled - Regional Pass (Bus Only) $14.00 o Senior/Disabled - Coaster $32.00 o Regional Youth Breeze Pass $28.00 o Youth Coaster Pass $65.00 11-Pack Universal Tokens o Bus & Trolley Fares up to $2.25 $23.00 NCTD Ten Trip Tickets o Regular - Coaster $29 - $43 o Senior/Disabled - Coaster $14.50 - $21.50 o Breeze (Single Boardings, no transfer, NCTD services only) $15.75 Classroom Day Tripper Pass (Bus and Trolley) $1.50 One-Day Tripper Pass (Bus and Trolley) $5.00 2-Day Tripper Pass (Bus and Trolley) $9.00 3-Day Tripper Pass (Bus and Trolley) $12.00 4-Day Tripper Pass (Bus and Trolley) $15.00 Vendor Commissions Universal Tokens (11-Packs) 2.5% $14 to $28 Senior/Disabled, Youth, Centre City Monthly Pass 1.5% $56 Monthly Pass 1.0% $60, $72, and $82 Monthly Ready Pass 1.5% Day Trippers 5.0-6.67% T4-5 RevisedFixERouteFare.MDANE TABLE B.5 REGIONAL TIERED ZONE FARE SYSTEM

MTS BUS FARE STRUCTURE

SERVICE TYPE SERVICE ZONE CASH FAREAFFECTED ROUTES PASS PRICE PASS PRICE MULTIPLE

Free Shuttle one $0.00 708, 971-978 $56 DART one $2.25 DART Services $56 $56 Shuttle one $0.25 or $0.50 706, 871, 872, 873, 874, $56 $108 875 Shuttle one $1.00 904 $56 $56 Shuttle one $1.50/$2.00 961, 962, 963, 964, 965 $56 $56 Local one $1.75 916, 933/934, 936 9, 26, $56 $36 28,35 Urban one $2.25 (Urban), 901, 902, 903, $56 $27 905, 932 Express one $2.50 20, 30, 50, 70, 150, 960 $56 $24 Special Premium Service one $2.25 992 $56 $24 Premium Express one $2.50 40, 210, 980, 990 $64 $24 Commuter Express two $4.00 820, 850, 860, 870 $84 $24 Commuter Express four $4.00 810 $84 $23 NCTD BREEZE FARE STRUCTURE

SERVICE TYPE SERVICE ZONE CASH FAREAFFECTED ROUTES PASS PRICE PASS PRICE MULTIPLE

Express one $1.75 310, 320, 420 $50 Corridor one $1.75 101, 302, 303, 304/404, $50 306, 308, 309, 318, 344, 350, 386, 388, 395, 397 Local one $1.75 311/312, 313, 315, 316, $50 321, 322/323, 324, 325, 332, 333, 334/335, 336/337, 338, 341/342, 347, 348/349, 351/352, 353, 354, 356, 358/359, 365, 387, 391/392, 394, 403, 409, 413, 415, 419, 422, 441, 444, 445, 447, 451 458/459 TROLLEY ZONE FARE STRUCTURE Fare Zone System $1.25 Downtown San Diego $1.50 1 Station $1.75 2 Stations $2.00 3 Stations $2.25 4-10 Stations $2.50 11-19 Stations $3.00 20+ Stations COASTER ZONE FARE STRUCTURE Fare (One-Way) Zone System

$3.50 Within 1 Zone $3.75 Within 2 Zones $4.25 Within 3 Zones $4.75 Within 4 Zones

Zone 1 Oceanside Transit Center, Zone 2 Carlsbad Poinsettia Station, , Solana Beach Station. Zone 3 Sorrento Valley Station Zone 4 Old Town Transit Center, Santa Fe Depot

T-4-6 TieredZoneFare.MDANE TABLE B.6

REGIONAL TRANSFER POLICIES

MTS TRANSFER POLICY

No directional restrictions. Return trips can be made within a 90-minute period on bus transfers. No return trips on one-way Trolley tickets.

Time Valid:

Buses: 90 minutes from terminal point Trolley: 2 hours from validation time

Transfer Upgrades:

To $1.00 $1.50 $1.75 $2.00 $2.25 $2.50 $2.75 $3.00 $3.25 $3.50 $4.00 From $1.00 Free $0.50 $0.75 $1.00 $1.25 $1.50 $1.75 $2.00 $2.25 $2.50 $3.00 $1.50 Free Free $0.25 $0.50 $0.75 $1.00 $1.25 $1.50 $1.75 $2.00 $2.50 $1.75 Free Free Free $0.25 $0.50 $0.75 $1.00 $1.25 $1.50 $1.75 $2.25 $2.00 Free Free Free Free $0.25 $0.50 $0.75 $1.00 $1.25 $1.50 $2.00 $2.25 Free Free Free Free Free $0.25 $0.50 $0.75 $1.00 $1.25 $1.75 $2.50 Free Free Free Free Free Free $0.25 $0.50 $0.75 $1.00 $1.50 $2.75 Free Free Free Free Free Free Free $0.25 $0.50 $0.75 $1.25 $3.00 Free Free Free Free Free Free Free Free $0.25 $0.50 $1.00 $3.25 Free Free Free Free Free Free Free Free Free $0.25 $0.75 $3.50 Free Free Free Free Free Free Free Free Free Free $0.50 $4.00 Free Free Free Free Free Free Free Free Free Free Free

T-MTS.Transfers.MDANE 06/13/2001 NCTD TRANSFER POLICY

Bus to bus transfers were eliminated on October 1, 2003 with the implementation of the Day Pass. COASTER TRANSFERS ○ One Trip Transfer from Transit to Coaster (Cost in addition to cost of fixed route ticket) Regular Fares Within 1 Zone $2.00 Within 2 Zones $2.25 Within 3 Zones $2.75 Within 4 Zones $3.25

Senior Fares Within 1 Zone $0.75 Within 2 Zones $1.00 Within 3 Zones $1.25 Within 4 Zones $1.50

APPENDIX C

PERFORMANCE IMPROVEMENT PROGRAM APPENDIX C: FY 2004 PERFORMANCE IMPROVEMENT PROGRAM

The Transportation Development Act (TDA) provides funding support for the region’s public transit operators and for non-motorized transportation projects. The revenue comes from ¼ percent of the total 7¾ percent sales tax assessed in the region and is one of SANDAG’s major sources of public transit revenue, second only to passenger fares.

Each year, SANDAG’s transit operators submit claims to SANDAG for TDA funds. TDA funds make up a major source of funding for ongoing operations of the regional transit system. Under TDA law, SANDAG, as the Regional Transportation Planning Agency, is required to identify, analyze, and recommend productivity improvements that can potentially lower operating costs and/or improve the performance of transit operators within the jurisdictions. SANDAG’s Performance Improvement Program (PIP) is the mechanism through which SANDAG monitors the performance of its operations.

As stated in the PIP, each of SANDAG’s transit operators must complete annual performance improvement submittals comprised of the following three parts:

• Performance Measures. Operator performance is monitored annually using the following five indicators: farebox recovery ratio, passengers per revenue hour, operating cost per passenger, on-time performance, and percentage of completed trips. Based on a comparison of current statistics to historical trends, SANDAG identifies significant negative trends and determines what efforts (if any) need to be undertaken to improve the quality or productivity of transit operations. In addition, each operator sets the upcoming year’s performance targets for each indicator. A list of the FY 2004 performance targets for each operator appears in Table C-1.

• Performance Audit Recommendations. Each operator provides a status report on the progress it has made towards implementing operator-specific audit recommendations from the most recent triennial TDA performance audit. These may range from operational adjustments to changes in internal practices.

• Performance Improvement Recommendations. The most important section of the PIP is the development of operator-specific Performance Improvement Recommendations (PIRs). Each year, the PIP requires that each operator develop a list of PIRs for the upcoming year that aim to improve their operational performance and migrate their systems toward the goals established by SANDAG’s Regional Transit Vision.

To assist SANDAG and the operators in developing the PIRs, operational issues are identified through the following three internal monitoring reports conducted by SANDAG each fiscal year:

¾ Quarterly Operations Report. This report monitors operator performance on a quarterly basis to identify trends in various productivity indicators. This report provides objective evaluation of the current state of operations, and identifies possible operational issues that need to be improved to enhance productivity.

¾ Annual Route Monitoring Report. The annual route monitoring report evaluates the productivity of each route in the regional transit system. This report compares each route against similar transit services within the system (e.g., Urban, Suburban, Commuter Express, etc.). Routes that rank well below the performance target for their category are further analyzed to determine specific geographic and temporal segments that are unproductive. Based on this route segmentation analysis, service changes are recommended to address the deficiencies and improve the productivity of the route.

¾ Budget Monitoring Process. The Budget Monitoring Process compares actual expenditures with the approved operating budget on a monthly, quarterly, and annual basis. By identifying budget line items that exceed each operating budget, SANDAG and its operators can develop ways to mitigate cost overruns prior to the end of the fiscal year.

These three monitoring reports provide SANDAG and the region’s transit operators with a comprehensive understanding of system performance at the operator and route level, and serve as the basis upon which to develop operator-specific PIRs for the ensuing fiscal year.

The operator PIRs are integrated into the SRTP as the operational improvement program for the coming fiscal year, and serve as the system’s highest priority operational improvement tasks for the coming fiscal year. Table C-2 lists the operator’s performance improvement recommendations for FY 2004.

A full explanation of each operator’s obligations under the PIP is outlined in SANDAG’s TDA Guidelines.

2 TABLE C.1 PIP PERFORMANCE TARGETS BY OPERATOR

Total Passengers Total Passengers Percent of Operating Cost On-Time Total Passengers per per Revenue Mile per Revenue Hour Farebox Recovery Ratio Completed per Total Passenger Performance Population (Fixed-Route) (DAR) Trips

Operators shall limit any increase in Each operator shall work to meet the The MTDB goal is for MTDB area total operating cost per passenger to MTDB goal of an increase in farebox ridership to grow at a rate faster National City Transit 4 n/a 93.00% 99.99% levels at, or below, the increase in the recovery over the level achieved in the than that of the MTDB area Consumer Price Index. previous fiscal year. population.

Chula Vista Transit 2.4 0 ""95.00% 99.80% "

San Diego Trolley 3.6 n/a ""98.30% 99.90% "

MTDB Contract Fixed Route 2.5 n/a ""90.00% 99.90% "

11 MTDB Contract DART/FLEX n/a ""95.00% 99.85% "

Sorrento Valley Coaster Connection na 13.4 ""95.00% 99.85% "

MTS Access na 1.75 ""90.00% na "

Poway Service 0.89 n/a ""91.00% 99.50% "

89% CTS East County Suburban 1.57 na "" 99.80% "

CTS Express 0.79 n/a ""91.00% 99.50% "

CTS East County DAR #N/A #N/A ""#N/A #N/A "

ADA Paratransit n/a 1.92 ""90.00% 0.00% "

San Diego Transit 2.7 na ""89.00% 99.80% " Table C.2 PRODUCTIVITY IMPROVEMENT RECOMMENDATIONS FISCAL YEAR 2004

PERFORMANCE IMPROVEMENT RECOMMENDATIONS

National City Transit Continue to monitor and evaluate the ridership patterns in National City. The expected 1 system-wide fare increase should result in a decrease in ridership in the next fiscal year as shown in years past. NCT will work to improve on-time perfomance and route efficiencies in order to increase 2 ridership. More efficient service provisions, such as providing on-time transportation, will help to off-set the expected effect on ridership created by the fare increase. New trip generators, such as a new Wal-Mart, a public library, and an aquatic center are 3 planned for or are now under construction in National City. NCT will analyze current routes and schedules to ensure timely bus service to these new points of interest. Chula Vista Transit Evaluate and analyze non-productive route segments to develop recommendations to 1 increase service productivity and cost efficiencies.

Continue to adjust schedules and routing in order to keep up with changing traffic 2 patterns, address new trip generators, improve on-time performance and increase overall efficiency. Continue to work with Transit Contractor to improve service provision by creating a better 3 work environment for operators and mechanics. CVT staff may work in coordination with MTDB Marketing in the future to expand outreach to Chula Vista Businesses regarding their existing services and service expansions. 4

San Diego Trolley, Inc. Cotinue analysis of special event service. With the objective to reduce extra train sets 1 operating and reduce manual ticket sales outlets and security personnel assigned to specific events. Overall, cut costs…… In coordination with MTDB Service Planning evaluate low performing runs and determine 2 how to improve service productivity (via consist reductions) and/or reduce service, given the current budget situation. Initiate a comprehensive Management Development Program - SDTI has never had a program in conjunction with an institution of higher learning for mid-level and senior 3 management development programs. This effort will establish a series of ongoing programs at SDSU's School of Extended Studies.

Fully implement enhanced management information system to enhance operator intrenal 4 oversight as well as provide MTDB with uniform information for comparative puroposes.

Continue to refine service performance data and identify primary categories related to service failures in an attempt to reduce unmet trips and service delays which affect our 5 quality of service.

The hydraulic brake system on the SD100 LRVs is past due for overhaul. In FY03 thus far, brake related failures have adversely impacted both train and car miles between service failures to an unacceptable level. To increase the reliability of the SD100 fleet, the LRV Maintenance Department has built a “Clean Brake Room” and will begin 6 rebuilding electric hydraulic units and calipers.

This measure should increase the number of train miles between service failures.

The U2 LRV fleet is prone to excessive electronic failures in the propulsion area. At this stage of the lifecycle a complete overhaul is due. This process is currently underway as a benefit from federal funding for this project. The units will be rebuilt in-house. 7 This measure should increase the number of train miles between service failures. Table C.2 PRODUCTIVITY IMPROVEMENT RECOMMENDATIONS FISCAL YEAR 2004

PERFORMANCE IMPROVEMENT RECOMMENDATIONS

MTDB Contract Services Identify routes with ridership declines and identify methods to improve ridership ie: 1 schedule adjustments, frequency, and/or time transfers.

Prepare and implement a work plan to improve Rt. 992 ridership including coordination 2 with the Airport Authority for better signage and web page information. Also, market the service to area hotels and corporations. Identify Route 990/980 service improvements to include schedule adjustments, supervision and driver training. 3

Request the MTDB Marketing and Public Information Department to conduct marketing outreach for Routes 927 and 928 to further inform Tierrasanta/Sierra Mesa residents of 4 new shuttle services.

Request MTDB Marketing and Public Information Department to perform additional outreach on Route 960 to improve ridership. 5

Conduct pilot stop consolidation exercise on Routes 929, 932 or 955 to eliminate stops that provide duplicative access; with the goal of increasing service speed and improving 6 running time performance. This exercise may also help improve on-time performance of the service.

MTS DART/FLEX Evaluate Scripps Ranch and Rancho Bernardo DART to determine if hours can be adjusted to improve productivity and lower overall subsidies of this service. 1

Analyze Saturday ridership on Rt. 961 for potential schedule and span of service adjustments including possible Sunday service consideration. In addition, staff will 2 consider improving the weekday connection between the Route 961 and Route 603 at Plaza Bonita, as requested at a 2002 Board Meeting. Analyze the feasibility of extending Route 961 to Orville and Brucker in La Presa to replace an unproductive Route 11 segment. This could substitute a more effcient minibus 3 in lieu of a large transit bus in a suburban residential setting.

SVCC CONNECTION Evaluate on-time performance based upon new Sorrento Valley Coaster station improvements. Consider implementing changes to operations as necessary to ensure 1 continued improvements to performance.

Continue to assist and monitor the development of SANDAGs station car pilot program, 2 through the SANDAG Carshare Working Group, to ensure that new station cars complement instead of compete with existing shuttle services.

MTS ACCESS Balance subscription ratios as close as possible to 50% of trips booked during peak periods to improve compliance with ADA and allow for customers to make trips that can 1 be scheduled efficiently within the system, particularly during off-peak times when seats are available. Enforce the curb to curb standard and use public information to disseminate information explaining this standard. Individuals who cannot meet this standard cause unnecessary 2 delays to our service which has a direct effect on our ability to operate efficiently. Enforcement of this policy should also improve the on-time performance of our system. Table C.2 PRODUCTIVITY IMPROVEMENT RECOMMENDATIONS FISCAL YEAR 2004

PERFORMANCE IMPROVEMENT RECOMMENDATIONS

Poway Transit Review routes for service adjustments to be implemented in November 2003. 1

Consider reducing route mileage for Routes 844 & 845 by using new Civic Center Drive 2 connector between Poway Community Center and Poway Road in lieu of out-of-direction service on current East-West Civic Center Drive. Review route segments to continue enhancement of overall efficiency and cost effectiveness consistent with regional service goals and regional budget funding available 3 for Poway fixed route services. Recommend refinements as deemed appropriate.

We will review relocating bus exchange locations to layover points to improve route on- 4 time performance, and work to supply contractor with transit vehicles with front wheelchair lifts. CTS East County Suburban Install electronic destination signs in 7 mid-size buses to enhance viusal notification of 1 vehicle destination/route information to passengers.

Review route segments to continue enhancement of overall efficiency and cost effectiveness consistent with regional service goals and regional budget funding available 2 for East County Suburban fixed route services. Recommend refinements as deemed appropriate. Focus on a poor performing routes and make schedule rewrites when necessary. 3

MTDB Service planning has received many complaints this year regarding timed connections to the Trolley at East County Transit Centers. MTDB Operations will 4 coordinate with Service Planning to enhance Trolley-Bus connections at East County transit centers wherever possible. CTS Express Services Review all CTS Commuter Express Routes to ensure the timeliness of the vehicles for on- time performance.. Continue to monitor on-time performance using staff, interns, 1 independent contractors and contractor dispatcher reports.This includes random site visits, review of records on a weekly and/or monthly basis to ensure monitoring of OTP checks coincide with staff and dispatcher reports etc. Review route segments to continue enhancement of overall efficiency and cost 2 effectiveness consistent with regional service goals and regional budget funding available for Commuter Express route services. Recommend refinements as deemed appropriate. Coordinate with MTDB Marketing to ensure that CTS services are advertised in the Eco- 3 pass partnership between MTDB and the Downtown Partnership.

CTS ADA Paratransit Look at balancing subscription ratios as close as possible to 50% of trips booked during 1 peak periods.

Rigorously enforce the curb to curb standard and use public information to disseminate information explaining this standard. Individuals who cannot meet this standard cause 2 unnecessary delays to our service which has a direct effect on our ability to operate efficiently. Enforcement of this policy should also improve the on-time performance of our system.

San Diego Transit In coordination with MTDB Service Planning, evaluate low performing routes to determine how to improve service productivity and/or reduce service, given the current budget 1 situation.

Work to increase on-time performance to 89.00% through (1.) bus stop consolidation along Routes 7, 11, 25, and 34; (2.) Running time analysis through GPS technology targeting one 2 route per quarter for scheduling improvement; (3.) streamlining of Downtown service in coordination with MTDB's service reduction program (4.) Further development of bus priority treatments through the Transit First Now! program. Increase the percentage of completed trips to 99.80% through (1.) Stabilization of operator staffing levels through ongoing review of attrition levels and modification of hiring plans. 3 (2.) Continued senior management review of performance at pull-out with a goal of zero missed trips at pull-out. (3.) Continued improvement of mechanical reliability. Work with MTDB Service Planning to study the feasibility of skip stop operations on Routes 2 and 25. The goal of this program is to simultaneously enhance the region's network of 4 express transit services while reducing the resources necessary to maintain current services coverage.

APPENDIX D

FY2003 ROUTE STATISTICS APPENDIX D FIXED-ROUTE SERVICES

SAN DIEGO TRANSIT FIXED ROUTE FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Route Type of Days of Operating HoursFrequency (Minutes) Vehicles Length Route Operation (Weekday) Peak Base Night Base Peak (Miles)

1 Line HaulMonday - Sunday 5:02A - 11:52P 30 30 60+ 5 5 10.4 2 Line HaulMonday - Sunday 4:36A - 1:38A 10 12 30+ 9 13 6.9 3 Line HaulMonday - Sunday 5:13A -11:51P 15 15 30+ 10 10 11.3 4 Line HaulMonday - Sunday 5:10A - 11:33P 15/30 30 60+ 5 8 13.5 5 Line HaulMonday - Sunday 4:55A - 11:06P 15/30 30 60+ 8 9 29.2 6 CrosstownMonday - Sunday 5:36A - 11:36P 30 30 60+ 6 6 15.0 7 Line HaulMonday - Sunday 4:41A - 1:34A 6 12 30+ 17 21 12.6 9 Urban LocalMonday - Sunday 5:17A - 11:06P 30 30 30 3 3 8.8 11 Line HaulMonday - Sunday 4:30A - 12:03A 8 15 60+ 15 21 23.1 13 CrosstownMonday - Friday 5:06A - 7:36P 30 30 ---- 6 6 20.2 15 Line HaulMonday - Sunday 4:26A - 1:49A 15+ 30 60 8 12 22.8 16 Line HaulMonday - Sunday 5:25A - 10:13P 30 60 60 4 6 10.9 19 ExpressMonday - Friday ------20 ExpressMonday - Sunday 4:36A - 11:17P 10+ 30 60+ 13 18 39.6 25 Line HaulMonday - Sunday 5:25A - 11:28P 30 30 60 8 9 24.3 26 Urban LocalMonday - Sunday 5:48 - 7:11P 30 30 30 3 3 8.6 27 CrosstownMonday - Sunday 5:40A - 9:05P 30 30 30 6 6 17.4 28 Urban LocalMonday - Sunday 5:15A - 10:46P 30 30 30 3 3 6.2 30 ExpressMonday - Friday 5:35A - 8:47P 30+ 30 60 8 13 32.2 34 Line HaulMonday - Sunday 5:14A - 1:21A 15 15 30 14 14 25.1 35 Urban LocalMonday - Sunday 5:15A - 11:38P 30 30 30 3 3 6.1 40 ExpressMonday - Friday 5:53A - 6:26P 30 ------0 3 19.2 41 CrosstownMonday - Sunday 5:34A - 11:31P 30 30 60+ 4 7 14.6 44 CrosstownMonday - Sunday 5:02A - 10:11P 30 30 30 4 5 9.9 50 ExpressMonday - Friday 5:00A - 6:45P 30 30 ---- 4 4 14.7 55 CrosstownMonday - Sunday ------70 ExpressMonday - Friday 6:05A - 6:21P 30 ------0 3 11.9 81 CrosstownMonday - Sunday 5:46A - 11:10P 30 30 60 5 5 14.7 115 Line HaulMonday - Sunday 5:04A - 10:51P 30 30 60 7 7 20.7 150 ExpressMonday - Friday 5:50A - 6:55P 30 ------0 4 16.3 210 ExpressMonday - Friday 5:18A- 6:46P 15/30 ------0 4 32.8

Total 29 178 231 499.0 * ATC/Vancom operates night & weekend service on Route 13. **Route 19 discontinued in September 2002. ***Route 55 transferred to Contract Services in March 2003

APPENDIX D FIXED-ROUTE SERVICES

SAN DIEGO TRANSIT FIXED ROUTE FY 03 TRANSIT SERVICE DATA

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

1 $2,075,450 $773,453 $1,301,997 1,013,210 820,558 279,581 248,260 29,072 37.27% $8.36 $71.39 8.54 4.08 $1.29 0.28 2.25 2 $3,306,635 $1,538,388 $1,768,247 1,984,814 1,641,581 422,876 376,162 47,568 46.52% $8.79 $69.51 7.91 5.28 $0.89 0.27 1.73 3 $3,021,017 $1,421,177 $1,599,840 1,823,585 1,487,975 417,281 383,955 42,405 47.04% $7.87 $71.24 9.05 4.75 $0.88 0.29 1.90 4 $2,483,329 $713,724 $1,769,605 919,222 715,247 357,530 316,295 34,155 28.74% $7.85 $72.71 9.26 2.91 $1.93 0.22 2.76 5 $3,545,471 $1,101,039 $2,444,432 1,343,694 1,063,904 680,996 614,483 44,743 31.05% $5.77 $79.24 13.73 2.19 $1.82 0.19 3.41 6 $1,986,831 $590,914 $1,395,917 729,677 555,428 304,571 282,664 27,341 29.74% $7.03 $72.67 10.34 2.58 $1.91 0.23 2.71 7 $6,086,323 $3,320,433 $2,765,890 4,099,173 3,258,050 896,306 716,754 80,534 54.56% $8.49 $75.57 8.90 5.72 $0.67 0.28 2.58 9 $1,342,117 $376,707 $965,410 478,862 371,365 225,546 206,493 18,059 28.07% $6.50 $74.32 11.43 2.32 $2.02 0.27 3.58 11 $6,276,779 $2,132,345 $4,144,434 2,678,927 2,178,443 1,111,535 931,065 78,588 33.97% $6.74 $79.87 11.85 2.88 $1.55 0.25 2.94 13 $1,655,675 $581,354 $1,074,321 699,513 554,079 301,210 272,639 21,235 35.11% $6.07 $77.97 12.84 2.57 $1.54 0.26 3.89 15 $3,044,081 $1,170,508 $1,873,573 1,402,796 1,136,786 613,578 498,288 35,919 38.45% $6.11 $84.75 13.87 2.82 $1.34 0.31 3.92 16 $1,706,677 $467,844 $1,238,833 584,656 466,072 274,587 251,679 23,169 27.41% $6.78 $73.66 10.86 2.32 $2.12 0.16 2.00 19 $16,517 $3,869 $12,648 5,289 3,936 4,516 1,998 138 23.43% $8.27 $119.69 14.48 2.65 $2.39 0.26 10.01 20 $5,431,894 $1,128,012 $4,303,882 1,345,414 1,055,897 1,264,532 1,106,820 61,785 20.77% $4.91 $87.92 17.91 1.22 $3.20 0.27 3.75 25 $2,666,446 $771,173 $1,895,273 960,142 773,107 471,085 442,605 35,329 28.92% $6.02 $75.47 12.53 2.17 $1.97 0.12 2.66 26 $1,221,176 $240,823 $980,353 294,554 235,799 169,279 150,035 16,262 19.72% $8.14 $75.09 9.23 1.96 $3.33 0.18 3.55 27 $1,819,149 $500,847 $1,318,302 542,337 435,301 336,789 314,805 23,809 27.53% $5.78 $76.41 13.22 1.72 $2.43 0.17 2.59 28 $810,483 $235,250 $575,233 282,375 220,540 166,218 152,953 9,333 29.03% $5.30 $86.84 16.39 1.85 $2.04 0.35 8.09 30 $2,857,660 $783,062 $2,074,598 871,120 676,493 579,960 525,934 34,252 27.40% $5.43 $83.43 15.35 1.66 $2.38 0.25 4.47 34 $5,775,740 $1,628,633 $4,147,107 1,848,378 1,441,857 1,006,193 923,966 76,574 28.20% $6.25 $75.43 12.07 2.00 $2.24 0.28 2.51 35 $1,268,361 $385,839 $882,522 453,842 364,041 163,958 139,429 17,935 30.42% $9.10 $70.72 7.77 3.26 $1.94 0.25 8.25 40 $311,871 $39,906 $271,965 45,876 40,113 93,617 51,756 2,009 12.80% $6.03 $155.24 25.76 0.89 $5.93 0.29 4.70 41 $2,438,894 $731,420 $1,707,474 949,724 642,552 472,685 415,778 30,006 29.99% $5.87 $81.28 13.86 2.28 $1.80 0.27 3.37 44 $1,731,061 $582,630 $1,148,431 657,930 532,962 284,040 259,476 23,505 33.66% $6.67 $73.65 11.04 2.54 $1.75 0.30 7.67 50 $1,116,343 $315,542 $800,801 362,324 300,732 205,177 191,901 14,373 28.27% $5.82 $77.67 13.35 1.89 $2.21 0.28 2.53 55 $1,765,884 $674,980 $1,090,904 862,949 636,175 302,509 262,994 24,446 38.22% $6.71 $72.24 10.76 3.28 $1.26 0.33 4.78 70 $298,204 $91,344 $206,860 98,963 84,763 73,834 35,827 1,973 30.63% $8.32 $151.14 18.16 2.76 $2.09 0.27 4.70 81 $1,826,885 $369,596 $1,457,289 452,448 361,160 335,859 288,748 23,486 20.23% $6.33 $77.79 12.29 1.57 $3.22 0.27 4.20 115 $2,050,200 $731,374 $1,318,826 856,096 704,391 359,580 316,637 26,701 35.67% $6.47 $76.78 11.86 2.70 $1.54 0.50 12.66 150 $595,441 $143,048 $452,393 179,385 148,777 144,955 113,031 5,562 24.02% $5.27 $107.06 20.32 1.59 $2.52 0.33 14.47 210 $329,312 $65,525 $263,787 75,212 66,430 89,511 73,875 3,056 19.90% $4.46 $107.76 24.17 1.02 $3.51 0.26 3.76 Special $347,097 $147,699 $199,398 63,937 53,897 44,504 NA NA 42.55% NA NA NA NA $3.12 NA NA

Total 32 $71,209,003 $23,758,460 $47,450,543 28,966,424 23,028,411 12,454,398 10,867,305 913,322 33.36% $6.55 $77.97 11.90 2.67 $1.64 NA 3.52 Note: Figures reflect audited FY03 data. *Special services are: 71-Special Events, 72-Padre Service, 73- Charger Service, 75-Charter Service.

APPENDIX D FIXED-ROUTE SERVICES

NORTH COUNTY TRANSIT DISTRICT - BREEZE FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Special Route Type of Days of Operating HoursFrequency (Minutes) Vehicles Length Event Route Operation (Weekday) Peak Base Night Base Peak (Miles) Vehicles

101 CorridorMonday - Sunday 5:00A-11:28P 30 30 30 8 8 31.4 0 302 CorridorMonday - Sunday 4:25A-11:37P 15 15 30 15 15 23.4 0 303 CorridorMonday - Sunday 4:00A-10:53P 15 30 30-60 4 10 13.6 0 304 CorridorMonday - Saturday 5:20A-8:55P 30 60 60 2 2 12.9 0 306 CorridorMonday - Sunday 5:30A-9:52P 30 30 60 2 3 13.4 0 308 CorridorMonday - Sunday 4:30A-8:57P 30 30 60 2 4 19.4 0 309 CorridorMonday - Sunday 4:50A-10:32P 30 30 60 7 7 25.8 0 310 ExpressMonday - Friday 6:00A-7:48P 60 60 --- 2 2 29.8 0 311/312 LocalMonday - Saturday 5:15A-7:21P 60 60 --- 1 1 6.7 0 313 LocalMonday - Sunday 6:00A-8:46P 60 60 60 2 2 12.2 0 315 LocalMonday - Sunday 4:30A-1:11A 60 60 60 3 3 18.5 0 316 LocalMonday - Saturday 7:00A-7:21P 120 120 --- inc in 395 inc in 395 6.3 0 318 CorridorMonday - Sunday 5:30A-9:23P 30 30 60 3 3 10.8 0 319 LocalMonday - Friday 5:21A-5:00P 60 ------2 18.3 0 320 ExpressMonday - Sunday 5:00A-9:27P 30 30 30 4 5 23.2 0 321 LocalMonday - Saturday 5:45A-8:37P 60 60 --- 2 2 13.4 0 322/323 LocalMonday - Sunday 5:15A-8:05P 60 60 --- 1 1 12.6 0 324 LocalMonday - Saturday 5:45A-8:35P 60 60 --- 2 2 12.1 0 325 LocalMonday - Saturday 5:23A-7:50P 60 60 --- 1 1 5.7 0 331 LocalMonday - Saturday 5:40A-8:18P 20 30 30 2 3 14.9 0 332 LocalMonday - Friday 6:00A-5:55P 30 30 --- 2 2 14.6 0 333 LocalMonday - Saturday 5:00A-7:45P 60 60 --- 1 1 3.6 0 334/335 LocalMonday - Saturday 5:45A-6:39P 60 60 --- 1 1 4.1 0 336/337 LocalMonday - Saturday 6:25A-5:49P 60 60 --- 1 1 5.2 0 338 LocalMonday - Saturday 5:00A-7:50P 30 30 --- 1 1 5.0 0 341/342 LocalMonday - Saturday 5:00A-9:40P 60 60 60 2 2 10.2 0 344 CorridorMonday - Saturday 5:29A-9:39P 60 60 60 2 2 14.2 0 347 LocalMonday - Saturday 6:00A-6:53P 60 60 --- 2 2 13.4 0 348/349 LocalMonday - Saturday 5:30A-7:06P 60 60 --- 2 2 11.2 0 350 CorridorMonday - Sunday 5:00A-9:55P 15 15 30-60 3 4 5.5 0 351/352 LocalMonday - Sunday 4:37A-10:45P 30 30 60 8 12 9.0 0 353 LocalMonday - Saturday 6:30A-9:10P 60 60 60 1 1 7.9 0 354 LocalMonday - Sunday 5:00A-9:21P 30 30 30 1 2 5.8 0 356 LocalMonday - Sunday 5:00A-9:22P 30 30 30 1 1 4.5 0 358/359 LocalMonday - Sunday 5:00A-8:42P 60 60 120 1 1 10.5 0 361 LocalMonday - Saturday 5:25A-8:38P 25 25 25 3 3 19.1 0 365 LocalMonday - Saturday 5:15A-8:05P 60 60 --- 1 1 5.5 0 386 CorridorMonday - Saturday 4:30A-8:52P 30 30 --- 1 2 21.6 0 387 LocalMonday - Saturday 7:00A-6:33P 75-90 75-90 --- 1 1 4.1 0 388 LocalMonday - Saturday 5:20A-9:10P 180 180 --- 1 1 29.0 0 391/392 CorridorMonday - Saturday 6:00A-6:36P 60 60 --- 1 1 12.7 0 393 LocalMonday - Friday 5:09A-7:51P 30 ------1 1 7.9 0 394 LocalMonday - Sunday 7:30A-12:55A 30-90 30-90 60 inc in 395 inc in 395 5.8 0 395 CorridorMonday - Sunday 4:00A-1:15A 120 120 120 2 2 35.3 0 396 LocalCoaster Contingency varies special special special varies varies varies 0 397 CorridorMonday - Sunday 5:30A-9:18P 120 120 120 1 1 23.1 0

(continued on next page) APPENDIX D FIXED-ROUTE SERVICES

NORTH COUNTY TRANSIT DISTRICT - BREEZE (CONTINUED) FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA (CONTINUED) One Way Special Route Type of Days of Operating HoursFrequency (Minutes) Vehicles Length Event Route Operation (Weekday) Peak Base Night Base Peak (Miles) Vehicles

401 LocalDel Mar Fair/Races varies special special special 1 1 2.9 0 402 LocalPalomar Coll to ETC/441 varies special special special --- inc in 441 varies 0 403 LocalMonday - Friday 6:15A-2:20P 45 ------3 10.3 0 404 CorridorMonday - Saturday 6:30A-6:50P 60 ------2 2 15.5 0 406 LocalSunday only varies special special special 1 1 13.4 0 408 LocalETC to Del Mar Fair/Races varies special special special --- varies 23.7 2 409 LocalMonday - Friday 6:20A-5:12P one trip ------1 18.4 0 413 LocalEl Camino HS backup 4:30A-5:45A special ------3 29.0 0 415 LocalMonday - Friday 6:30A-4:00P one trip ------2 4.8 0 419 LocalMonday - Friday 5:21A-5:00P 60 ------2 18.3 0 420 ExpressMonday - Friday 7:35A-9:55P 0 ------1 1 11.2 0 421 LocalCarlsbad Village Faire varies special special special --- varies 8.7 4 422 LocalCVF or/ Monday - Friday 7:05A-3:52P 60 ------2 9.5 4 432 LocalRBV HS backup varies special ------2 3.1 0 441 LocalMonday - Friday 2:35P-3:36P 30 ------1 2.5 0 442 LocalSan Marcos HS back-up varies special ------1 2.9 0 444 LocalMonday - Friday 7:25A-5:30P 30 ------1 6.9 0 445 LocalMonday - Friday 7:25A-5:32P 60 ------2 13.2 0 447 LocalMonday - Friday 8:45A-3:20P one trip ------1 4.9 0 450 LocalRoute 350 backup varies special special special --- 1 5.5 0 451 LocalMonday - Friday 7:10A-3:00P one trip ------1 7.0 0 458 LocalMonday - Friday 7:30A-8:13A one trip ------1 8.2 0 459 LocalMonday - Friday 2:15P-2:56P one trip ------1 8.2 0 461 LocalEncinitas Days Shuttle varies special special special --- varies varies 1 471 LocalPadres-West varies special special special --- varies varies 5 472 LocalPadres-East varies special special special --- varies varies 5 475 LocalChargers-West varies special special special --- varies varies 5 476 LocalChargers-East varies special special special --- varies varies 5 491 LocalHarbor Days Shuttles varies special special special --- varies varies 4 495 LocalStreet Scene/Coaster Cont varies special special special --- varies varies 0 496 LocalCoaster Contingency varies special special special --- varies varies 0 300 StandbyMonday-Friday varies special special special 1 1 varies 0

Totals 87 110 154 841.3 35 APPENDIX D FIXED-ROUTE SERVICES

NORTH COUNTY TRANSIT DISTRCIT - BREEZE FY 03 TRANSIT SERVICE DATA

BASE STATISTICS & PERFORMANCE INDICATORS - BREEZE Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

101 $3,465,025 $628,721 $2,836,304 810,266 677,406 813,844 757,980 43,445 18.14% $4.57 $79.76 17.45 1.07 $3.50 0.29 8.40 302 $5,606,330 $1,637,250 $3,969,080 2,108,084 1,764,031 1,004,946 936,067 70,293 29.20% $5.99 $79.76 13.32 2.25 $1.88 0.35 5.22 303 $2,033,394 $794,529 $1,238,865 997,958 856,054 369,219 350,140 25,495 39.07% $5.81 $79.76 13.73 2.85 $1.24 0.37 4.20 304 $809,689 $119,199 $690,490 155,923 128,429 203,419 192,317 10,152 14.72% $4.21 $79.76 18.94 0.81 $4.43 0.16 5.77 306 $977,497 $192,256 $785,240 256,178 207,144 206,313 186,730 12,256 19.67% $5.23 $79.76 15.24 1.37 $3.07 0.28 6.49 308 $1,201,134 $145,209 $1,055,925 198,657 156,453 266,769 265,854 15,060 12.09% $4.52 $79.76 17.65 0.75 $5.32 0.19 8.87 309 $2,817,082 $594,963 $2,222,120 766,098 641,034 599,414 572,873 35,321 21.12% $4.92 $79.76 16.22 1.34 $2.90 0.26 6.86 310 $250,515 $18,948 $231,568 26,633 20,415 92,943 87,623 3,141 7.56% $2.86 $79.76 27.90 0.30 $8.69 0.21 20.35 311/312 $1,066,266 $132,070 $934,195 123,940 103,473 133,906 132,783 9,335 12.39% $8.03 $114.22 14.22 0.93 $7.54 0.15 2.39 313 $781,216 $96,757 $684,459 118,596 104,249 119,632 116,023 9,795 12.39% $6.73 $79.76 11.85 1.02 $5.77 0.17 4.65 315 $1,513,301 $238,428 $1,274,873 288,454 256,891 253,622 248,006 18,974 15.76% $6.10 $79.76 13.07 1.16 $4.42 0.12 5.36 318 $1,044,093 $280,666 $763,427 361,114 302,400 202,746 198,929 13,091 26.88% $5.25 $79.76 15.20 1.82 $2.11 NA NA 319 $62,609 $7,083 $55,525 9,805 7,632 17,962 17,962 785 11.31% $3.49 $79.76 22.88 0.55 $5.66 0.35 10.22 320 $1,763,976 $399,054 $1,364,922 595,848 429,955 529,213 525,989 22,117 22.62% $3.35 $79.76 23.78 1.13 $2.29 0.13 4.71 321 $549,204 $41,794 $507,410 54,591 45,030 11,071 100,000 6,886 7.61% $5.49 $79.76 14.52 0.55 $9.29 0.10 4.14 322/323 $565,713 $143,796 $421,917 97,273 154,931 111,376 108,288 7,093 25.42% $5.22 $79.76 15.27 0.90 $4.34 0.10 3.50 324 $332,505 $34,343 $298,163 45,493 37,002 54,225 51,100 4,169 10.33% $6.51 $79.76 12.26 0.89 $6.55 0.07 2.75 325 $151,378 $14,669 $136,709 19,230 15,805 23,396 22,052 1,898 9.69% $6.86 $79.76 11.62 0.87 $7.11 NA NA 331 $452,858 $89,706 $363,152 111,636 96,652 88,952 88,952 5,678 19.81% $5.09 $79.76 15.67 1.26 $3.25 0.33 4.83 332 $257,135 $122,544 $134,591 151,909 132,033 89,359 75,184 3,224 47.66% $3.42 $79.76 23.32 2.02 $0.89 0.15 2.96 333 $159,194 $23,955 $135,239 31,014 25,810 20,844 18,494 1,996 15.05% $8.61 $79.76 9.27 1.68 $4.36 0.07 2.05 334/335 $142,286 $15,840 $126,445 20,869 17,067 19,111 17,761 1,784 11.13% $8.01 $79.76 9.96 1.17 $6.06 0.13 2.03 336/337 $234,006 $120,333 $113,673 95,729 129,651 36,737 33,211 2,934 51.42% $7.05 $79.76 11.32 2.88 $1.19 0.11 2.97 338 $153,850 $18,596 $135,254 24,340 20,036 23,509 21,159 1,929 12.09% $7.27 $79.76 10.97 1.15 $5.56 0.09 3.50 341/342 $996,319 $99,236 $897,083 115,454 65,700 113,244 107,420 8,667 9.96% $9.27 $114.96 12.39 1.07 $7.77 0.11 5.84 344 $769,890 $73,212 $696,679 106,709 78,881 150,798 139,712 9,653 9.51% $5.51 $79.76 14.47 0.76 $6.53 0.05 3.87 347 $600,408 $36,470 $563,938 47,070 39,294 94,051 91,316 7,528 6.07% $6.58 $79.76 12.13 0.52 $11.98 0.11 3.26 348/349 $892,955 $79,167 $813,788 91,727 43,010 66,885 66,553 7,218 8.87% $13.42 $123.71 9.22 1.38 $8.87 0.30 3.71 350 $1,158,385 $392,098 $766,287 565,534 422,460 192,800 190,892 14,524 33.85% $6.07 $79.76 13.14 2.96 $1.35 0.18 2.36 351/352 $2,918,931 $647,123 $2,271,809 557,332 461,347 236,631 233,782 24,327 22.17% $12.49 $119.99 9.61 2.38 $4.08 0.13 2.80 353 $341,438 $40,569 $300,868 55,080 43,711 34,913 37,748 4,281 11.88% $9.05 $79.76 8.82 1.46 $5.46 0.14 2.82 354 $790,388 $175,696 $614,692 220,567 189,301 117,765 117,183 9,910 22.23% $6.74 $79.76 11.82 1.88 $2.79 0.17 2.51 356 $440,735 $92,185 $348,550 116,364 99,323 49,660 49,452 5,526 20.92% $8.91 $79.76 8.95 2.35 $3.00 0.16 3.19 358/359 $421,753 $75,253 $346,500 94,207 81,080 55,048 54,840 5,288 17.84% $7.69 $79.76 10.37 1.72 $3.68 NA NA 361 $550,400 $59,365 $491,035 73,623 63,962 125,769 125,769 6,901 10.79% $4.38 $79.76 18.22 0.59 $6.67 0.07 2.04 365 $157,439 $11,074 $146,366 14,693 11,931 24,156 21,161 1,974 7.03% $7.44 $79.76 10.72 0.69 $9.96 0.14 13.08 386 $687,422 $50,679 $636,743 62,777 54,492 152,451 151,993 8,619 7.37% $4.52 $79.76 17.63 0.41 $10.14 0.36 15.54 388 $406,440 $72,574 $333,865 86,199 78,194 105,911 105,578 5,096 17.86% $3.85 $79.76 20.72 0.82 $3.87 0.11 2.51 391/392 $294,541 $19,121 $275,420 23,921 20,602 48,900 47,075 3,693 6.49% $6.26 $79.76 12.75 0.51 $11.51 0.18 17.83 393 $69,388 $6,955 $62,433 7,804 7,494 19,927 19,927 870 10.02% $3.48 $79.76 22.90 0.39 $8.00 NA NA 395 $1,467,123 $145,220 $1,321,903 177,060 155,714 396,154 389,696 18,393 9.90% $3.76 $79.77 21.19 0.45 $7.47 NA NA 396 $957 $104 $853 112 112 423 423 12 10.86% $2.26 $79.76 35.25 0.26 $7.62 NA NA 397 $322,934 $25,049 $297,885 31,786 26,989 93,580 92,738 4,049 7.76% $3.48 $79.76 22.90 0.34 $9.37 0.09 4.17

(CONTINUED ON NEXT PAGE) APPENDIX D FIXED-ROUTE SERVICES

NORTH COUNTY TRANSIT DISTRCIT - BREEZE (CONTINUED) FY 03 TRANSIT SERVICE DATA

BASE STATISTICS & PERFORMANCE INDICATORS - BREEZE (CONTINUED) Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

401 $58,302 $7,631 $50,671 10,112 8,222 8,439 8,439 731 13.09% $6.91 $79.76 11.54 1.20 $5.01 NA NA 402 $3,749 $1,793 $1,955 2,226 1,932 1,802 1,802 47 47.84% $2.08 $79.76 38.34 1.24 $0.88 NA NA 403 $16,988 $6,027 $10,961 6,709 6,494 7,944 5,885 213 35.48% $2.89 $79.76 27.63 1.14 $1.63 0.09 4.17 404 $147,789 $27,603 $120,186 35,505 29,740 42,637 32,115 1,853 18.68% $4.60 $79.76 17.33 1.11 $3.39 0.30 6.70 406 $23,688 $2,463 $21,224 3,758 2,654 10,760 7,848 297 10.40% $3.02 $79.76 26.42 0.48 $5.65 NA NA 408 $73,217 $5,924 $67,292 6,805 6,383 12,599 12,599 918 8.09% $5.81 $79.76 13.72 0.54 $9.89 NA NA 409 $41,792 $6,575 $35,218 7,638 7,084 17,649 12,693 524 15.73% $3.29 $79.76 24.22 0.60 $4.61 0.13 8.24 413 $26,320 $2,201 $24,119 2,451 2,371 8,325 7,483 330 8.36% $3.52 $79.76 22.68 0.33 $9.84 0.06 15.88 415 $14,197 $4,852 $9,344 5,994 5,228 5,190 4,348 178 34.18% $3.27 $79.76 24.43 1.38 $1.56 0.11 3.98 419 $50,645 $5,278 $45,367 6,890 5,687 15,335 12,428 635 10.42% $4.08 $79.76 19.57 0.55 $6.58 0.10 5.23 420 $46,658 $2,305 $44,353 3,758 2,483 14,922 10,148 585 4.94% $4.60 $79.76 17.35 0.37 $11.80 0.10 6.30 421 $4,227 $3,496 $731 3,767 3,767 854 854 53 82.71% $4.95 $79.76 16.11 4.41 $0.19 NA NA 422 $35,651 $20,978 $14,674 24,230 22,602 11,743 7,632 447 58.84% $4.67 $79.76 17.07 3.17 $0.61 0.15 2.91 432 $558 $1,022 ($464) 1,104 1,101 607 607 7 183.03% $0.92 $79.76 86.71 1.82 ($0.42) NA NA 441 $8,374 $8,686 ($312) 9,813 9,359 2,431 2,114 105 103.72% $3.96 $79.76 20.13 4.64 ($0.03) 0.92 2.63 442 $1,037 $356 $680 417 384 902 902 13 34.37% $1.15 $79.76 69.38 0.46 $1.63 NA NA 444 $33,897 $959 $32,938 1,049 1,033 10,054 7,090 425 2.83% $4.78 $79.76 16.68 0.15 $31.40 0.03 2.97 445 $34,774 $2,245 $32,529 2,472 2,419 12,839 7,847 436 6.46% $4.43 $79.76 18.00 0.32 $13.16 0.08 4.29 447 $7,417 $4,219 $3,198 4,678 4,546 7,675 2,730 93 56.88% $2.72 $79.76 29.35 1.71 $0.68 0.50 2.08 450 $52,719 $34,590 $18,129 43,592 37,269 9,881 8,415 661 65.61% $6.26 $79.76 12.73 5.18 $0.42 NA NA 451 $16,111 $15,735 $376 17,426 16,953 3,274 2,947 202 97.66% $5.47 $79.76 14.59 5.91 $0.02 0.47 3.47 458 $10,528 $4,136 $6,392 4,668 4,456 1,679 1,473 132 39.28% $7.15 $79.76 11.16 3.17 $1.37 0.16 2.91 459 $10,927 $5,920 $5,007 6,526 6,378 1,682 1,682 137 54.18% $6.50 $79.76 12.28 3.88 $0.77 0.30 3.27 461 $718 $29 $689 31 31 47 47 9 4.01% $15.27 $79.76 5.22 0.66 $22.23 NA NA 471 $33,737 $2,340 $31,397 2,546 2,521 5,516 5,516 423 6.94% $6.12 $79.76 13.04 0.46 $12.33 NA NA 472 $35,492 $1,931 $33,560 2,092 2,081 4,149 4,149 445 5.44% $8.55 $79.76 9.32 0.50 $16.04 NA NA 475 $87,333 $9,284 $78,049 10,099 10,003 12,677 12,677 1,095 10.63% $6.89 $79.76 11.58 0.80 $7.73 NA NA 476 $49,609 $4,095 $45,514 4,418 4,412 5,095 5,095 622 8.25% $9.74 $79.76 8.19 0.87 $10.30 NA NA 491 $5,822 $5,097 $725 5,492 5,492 633 633 73 87.55% $9.20 $79.76 8.67 8.68 $0.13 NA NA 495 $4,307 $406 $3,901 437 437 1,101 1,101 54 9.42% $3.91 $79.76 20.39 0.40 $8.93 NA NA 496 $16,430 $861 $15,569 982 928 4,122 4,122 206 5.24% $3.99 $79.76 20.01 0.24 $15.85 NA NA 300 $265,589 $17,746 $247,844 22,492 19,120 29,595 29,595 3,330 6.68% $8.97 $79.76 8.89 0.76 $11.02 NA NA

Total $40,896,704 $8,228,640 $32,668,064 10,177,834 8,506,750 7,643,752 7,391,751 488,659 20.12% $5.53 $83.69 15.13 1.38 $3.21 NA 4.71 Notes: Financial Figures reflect unaudited year-end FY 03 data. Total ridership is 10,177,885. Ridership of 22,543 was not accounted for in farebox reports. Route 395 data includes data for Routes 394 and 316. All data for Route 387 is included in statistics reported for Route 386. Due to the implementation of Phase II of the Near Term portion of the Fast Forward Strategic Business Plan, the data for some routes has been combined. Meanwhile, data for some new routes implemented on this date reflects less than 6 months operating experience. Operating Cost Per Revenue Hour………… $79.76 Average Fare Revenue Per Passenger………$0.93

APPENDIX D FIXED-ROUTE SERVICES

NORTH COUNTY TRANSIT- COASTER FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Trains Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

Coaster ExpressMonday - Saturday 5:23A - 1:03A 30 120 --- 4 4 41

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

Coaster$ 10,826,109 $ 4,748,984 $ 6,077,125 1,345,333 1,345,333 255,164 255,164 6,057 43.87% $42.43 $1,787.37 42.13 5.27 $4.52 0.27 40.34

APPENDIX D FIXED-ROUTE SERVICES

SAN DIEGO TROLLEY FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Line Route Operation (Weekday) Peak Base Night Base Peak (Miles)

Blue ExpressMonday - Sunday 4:17A - 2:27A 7.5 15 15/30 30 54 25.2 Orange ExpressMonday - Sunday 4:16A - 1:39A 15 15 15/30 18 29 21.6

Total 2 48 83 46.8

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Line Cost Revenue Amount Passengers Passengers** Miles* Miles* Hours* Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

Blue $26,568,133 $14,944,645 $11,623,488 17,045,939 15,747,038 4,761,884 4,719,703 83,561 56.25% $5.63 $317.95 56.48 3.61 $0.68 0.42 6.08 Orange $12,417,736 $7,126,562 $5,291,174 8,128,849 7,509,191 2,225,680 2,201,954 53,737 57.39% $5.64 $231.08 40.98 3.69 $0.65 0.36 5.54

Total 2 $38,985,869 $22,071,207 $16,914,662 25,174,788 23,256,229 6,987,564 6,921,657 137,298 56.61% $5.63 $283.95 50.41 3.64 $0.67 NA 5.91 Note: Figures reflect audited FY03 data. *Car Miles and Train Hours. **Estimated based on a percentage of total transfers.

APPENDIX D FIXED-ROUTE SERVICES

NATIONAL CITY TRANSIT FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

601 LocalMonday - Sunday 5:38A - 9:32P 30 30 ---- 3 3 9.8 602 LocalMonday - Sunday 5:26A - 9:23P 30 30 ---- 4 4 13.0 603 LocalMonday - Sunday 6:00A - 7:52P 30 30 ---- 2 2 5.2

Total 3 9 9 28.0

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

601 $805,133 $428,839 $376,294 604,292 203,950 157,068 154,243 14,237 53.26% $5.22 $56.55 10.83 3.92 $0.62 0.33 2.45 602 $1,136,088 $547,181 $588,907 852,691 260,232 218,148 209,677 18,449 48.16% $5.42 $61.58 11.37 4.07 $0.69 0.38 2.74 603 $512,934 $208,396 $304,538 384,983 99,111 97,003 91,447 8,792 40.63% $5.61 $58.34 10.40 4.21 $0.79 0.34 1.80

Total 3 $2,454,155 $1,184,416 $1,269,739 1,841,966 563,293 472,219 455,367 41,478 48.26% $5.39 $59.17 10.98 4.05 $0.69 NA 2.45 Note: Figures reflect unaudited FY03 data.

APPENDIX D FIXED-ROUTE SERVICES

CHULA VISTA TRANSIT FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA

Type of Days of Operating Hours Frequency (Minutes) Vehicles One Way Route Route Operation (Weekday) Peak Base Night Base Peak Length

701 LocalMonday - Sunday 4:56A - 10:55P 30 30 30 3 4 10.9 702 LocalMonday - Sunday 5:15A - 10:00P 20 45 45 2 3 8.4 703 LocalMonday - Sunday 5:15A - 10:19P 30 30 30 3 3 10.5 704 LocalMonday - Saturday 5:25A - 10:07P 60 65 75 2 3 9.3 705 LocalMonday - Sunday 5:55A - 10:20P 30 45 45 2 2 8.9 706 LocalMonday - Sunday 9:00A - 7:30P 20 20 20 2 2 6.3 706A LocalMonday - Sunday 7:00A - 8:20P 60 60 60 1 1 10.2 707 LocalMonday - Saturday 6:05A - 6:59P 60 60 -- 1 1 6.8 708 LocalTuesday - Sunday 9:50A - 5:12P 20 20 -- 1 1 1.4 709 LocalMonday - Sunday 5:10A - 10:19P 10 30 30 3 7 11.6 711 LocalMonday - Friday 6:00A - 8:10P 80 85 -- 1 1 11.6 712 LocalMonday - Sunday 6:00A - 10:42P 60 65 60 1 1 5.8

Total 12 22 28 101.7

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

701 $1,045,628 $384,832 $660,796 536,841 393,353 266,347 248,681 19,564 36.80% $4.20 $53.45 12.71 2.16 $1.23 0.19 2.73 702 $556,569 $260,698 $295,871 361,792 281,251 142,568 132,377 11,837 46.84% $4.20 $47.02 11.18 2.73 $0.82 0.16 2.16 703 $806,388 $280,832 $525,555 393,532 291,643 201,233 191,798 14,746 34.83% $4.20 $54.69 13.01 2.05 $1.34 0.13 2.64 704 $455,204 $183,240 $271,963 224,827 173,272 116,894 108,230 7,801 40.25% $4.21 $58.35 13.87 2.08 $1.21 0.22 4.00 705 $577,722 $235,516 $342,206 338,641 243,336 148,611 137,372 10,518 40.77% $4.21 $54.93 13.06 2.47 $1.01 0.29 4.04 706 $272,052 $119,692 $152,360 232,787 183,300 73,830 64,691 6,761 44.00% $4.21 $40.24 9.57 3.60 $0.65 0.17 1.68 706A $205,351 $68,171 $137,180 124,630 104,641 53,351 48,824 4,801 33.20% $4.21 $42.77 10.17 2.55 $1.10 0.18 2.63 707 $226,794 $74,059 $152,734 116,787 81,223 55,834 53,930 3,902 32.66% $4.21 $58.12 13.82 2.17 $1.31 0.24 3.61 708 $63,863 $9,518 $54,345 37,829 37,829 19,281 15,192 2,270 14.90% $4.20 $28.13 6.69 2.49 $1.44 NA NA 709 $1,161,885 $517,294 $644,591 712,499 500,233 308,525 276,332 19,349 44.52% $4.20 $60.05 14.28 2.58 $0.90 0.29 4.88 711 $265,167 $49,058 $216,109 66,675 47,244 66,378 63,036 3,606 18.50% $4.21 $73.54 17.48 1.06 $3.24 0.10 4.10 712 $287,794 $127,028 $160,766 188,315 138,925 71,321 68,463 5,798 44.14% $4.20 $49.64 11.81 2.75 $0.85 0.19 2.15

Total 12 $5,924,415 $2,309,939 $3,614,477 3,335,155 2,476,250 1,524,173 1,408,924 110,953 38.99% $4.20 $53.40 12.70 2.37 $1.08 NA 3.25 Note: Figures reflect audited FY03 data. *Fixed route services operated by ATC/Vancom APPENDIX D FIXED-ROUTE SERVICES

MTS - EAST COUNTY SUBURBAN FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

815 LocalMonday - Sunday 5:37A - 10:10P 30 30 30 2 2 4.1 831 LocalMonday - Sunday 5:18A - 8:38P 30 30 60 1 2 9.8 832 LocalMonday - Sunday 5:30A - 8:31P 30 30 60 2 2 7.3 833 LocalMonday - Sunday 5:25A - 10:01P 30 30 30 2 2 6.0 834 LocalMonday - Sunday 5:21A - 7:56P 30 60 30 1 2 6.2 848 LocalMonday - Sunday 4:23A - 10:13P 30 30 30 4 4 10.0 854 LocalMonday - Sunday 5:13A - 10:57P 30 30 30 5 5 15.2 855 LocalMonday - Sunday 5:22A - 10:59P 30 30 30 3 3 8.0 856 LocalMonday - Sunday 4:32A - 11:09P 30 30 30/60 4 5 13.2 858 LocalMonday - Sunday 4:42A - 10:54P 30 30 60 5 6 13.5 864 LocalMonday - Sunday 5:00A - 11:38P 30 30 30/60 5 6 22.1 871/872 LocalMonday - Sunday 5:37A - 9:58P 30 30 30 2 4 6.4 873 LocalMonday - Sunday 5:32A - 10:10P 30 30 30/60 2 3 4.3 875 LocalMonday - Sunday 6:36A - 7:08P 30 45 -- 1 2 10.5 877 LocalMonday - Friday 6:00A - 6:10P 30 -- -- 0 1 5.4

Total 16 39 49 142.0

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

815 $333,354 $310,758 $22,596 424,810 343,626 85,010 80,394 9,758 93.22% $4.15 $34.16 8.24 5.28 $0.05 NA NA 831 $276,430 $40,095 $236,335 54,523 44,951 74,374 66,666 6,543 14.50% $4.15 $42.25 10.19 0.82 $4.33 0.13 3.60 832 $563,403 $90,889 $472,515 121,152 101,503 141,046 135,874 9,360 16.13% $4.15 $60.19 14.52 0.89 $3.90 0.07 2.70 833 $469,328 $97,624 $371,704 136,429 103,499 117,508 113,186 9,737 20.80% $4.15 $48.20 11.62 1.21 $2.72 0.15 2.60 834 $359,546 $38,085 $321,461 48,566 41,873 95,273 86,710 6,952 10.59% $4.15 $51.72 12.47 0.56 $6.62 0.09 4.20 848 $827,610 $291,556 $536,055 372,368 298,013 219,236 199,591 19,567 35.23% $4.15 $42.30 10.20 1.87 $1.44 0.20 3.40 854 $1,259,937 $266,282 $993,656 364,125 300,778 317,623 303,854 24,239 21.13% $4.15 $51.98 12.54 1.20 $2.73 0.21 3.80 855 $689,864 $239,132 $450,733 327,927 260,394 182,921 166,372 16,159 34.66% $4.15 $42.69 10.30 1.97 $1.37 0.15 2.40 856 $1,202,126 $355,957 $846,169 475,911 393,572 315,499 289,912 22,721 29.61% $4.15 $52.91 12.76 1.64 $1.78 0.16 3.20 858 $1,021,713 $282,734 $738,979 378,496 301,570 263,657 246,402 21,421 27.67% $4.15 $47.70 11.50 1.54 $1.95 0.17 3.40 864 $2,065,325 $471,203 $1,594,122 585,936 465,462 553,713 498,085 28,746 22.81% $4.15 $71.85 17.33 1.18 $2.72 0.25 9.50 871/872 $603,760 $187,508 $416,252 290,376 239,279 150,614 145,606 14,830 31.06% $4.15 $40.71 9.82 1.99 $1.43 0.21 1.90 873 $323,382 $171,183 $152,199 244,923 192,084 82,850 77,989 10,110 52.94% $4.15 $31.99 7.71 3.14 $0.62 0.22 1.90 875 $263,551 $34,544 $229,007 50,165 42,786 79,524 63,560 5,940 13.11% $4.15 $44.37 10.70 0.79 $4.57 0.08 2.40 877 $84,870 $18,230 $66,641 28,348 24,475 22,039 20,468 1,981 21.48% $4.15 $42.85 10.33 1.39 $2.35 0.09 2.10

Total 16 $10,344,201 $2,895,778 $7,448,423 3,904,054 3,153,866 2,700,887 2,494,667 208,063 27.99% $4.15 $49.72 11.99 1.56 $1.91 NA 3.61 Note: Figures reflect audited FY03 data. *Passenger mile per seat mile and average trip length are averages of separate 871 and 872 estimates.

APPENDIX D FIXED-ROUTE SERVICES

MTS - EXPRESS FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

810 ExpressMonday - Friday 5:18A - 6:38P 15 ------8 34.0 820 ExpressMonday - Friday 6:05A - 6:29P 30 ------4 28.0 850 ExpressMonday - Friday 5:53A - 6:32P 30 ------4 27.0 860 ExpressMonday - Friday 5:45A - 6:46P 30 ------4 31.0 870 ExpressMonday - Friday 6:00A - 4:55P 30 ------2 17.0

Total 5 0 22 137.0

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

810 $836,177 $246,684 $589,493 107,020 105,888 297,049 138,716 4,715 29.50% $6.03 $177.33 29.42 0.77 $5.51 0.48 30.80 820 $341,107 $112,284 $228,823 48,565 48,400 111,965 56,437 1,829 32.92% $6.04 $186.45 30.85 0.86 $4.71 0.47 23.20 850 $328,979 $114,073 $214,906 49,691 49,171 109,836 54,430 2,016 34.67% $6.04 $163.20 27.00 0.91 $4.32 0.52 20.50 860 $381,285 $106,384 $274,901 46,074 45,857 126,046 63,085 2,491 27.90% $6.04 $153.06 25.32 0.73 $5.97 0.44 22.40 870 $107,157 $28,387 $78,770 12,552 12,236 45,720 17,729 828 26.49% $6.04 $129.41 21.41 0.71 $6.28 0.20 12.90

Total 5 $1,994,705 $607,812 $1,386,893 263,902 261,552 690,617 330,398 11,880 30.47% $6.04 $167.91 27.81 0.80 $5.26 NA 25.14 Note: Figures reflect audited FY03 data. APPENDIX D FIXED-ROUTE SERVICES

MTS - POWAY SUBURBAN FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

844A LocalMonday - Friday 5:50A - 6:29P 30-50 - - - 1 8.7 844 LocalMonday - Sunday 5:19A - 8:37P 30 30/40 30 2 2 23.6 845 LocalMonday - Sunday 5:34A - 7:34P 30 30 45 2 2 19.2

Total 3 4 4 48.0

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

844A $76,958 $12,247 $64,711 12,279 9,891 28,440 26,225 1,693 15.91% $2.93 $45.47 15.49 0.47 $5.27 0.06 3.50 844 $458,174 $125,356 $332,818 138,163 124,236 165,067 156,132 9,161 27.36% $2.93 $50.01 17.04 0.88 $2.41 0.23 5.30 845 $423,397 $122,663 $300,734 136,304 119,563 152,871 144,282 8,903 28.97% $2.93 $47.56 16.21 0.94 $2.21 0.18 5.50

Total 3 $958,529 $260,266 $698,263 286,746 253,690 346,378 326,639 19,757 27.15% $2.93 $48.52 16.53 0.88 $2.44 NA 5.17 Note: Figures reflect audited FY03 data. *Weekday service only on Route 844A.

APPENDIX D FIXED-ROUTE SERVICES

MTS - CONTRACT SERVICES FIXED-ROUTE FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Route Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Operation (Weekday) Peak Base Night Base Peak (Miles)

901/2/3 Line Haul Monday - Sunday 4:42A - 2:00A 15 30 30 6 13 19.9 904 LocalMonday - Sunday 9:48A - 6:57P 60 60 ---- 1 1 6.9 905 CrosstownMonday - Friday 4:50A - 7:00P 15/30 30 ---- 4 6 14.2 908 CrosstownMonday - Sunday 5:25A - 11:16P 15 30 30 6 6 7.5 913 CrosstownMonday - Sunday 6:35P - 12:10A ---- 30 60 3 (a,b) 6 (a,b) 20.0 916 LocalMonday - Sunday 5:14A - 10:35P 30 45 60 2 2 7.8 921 CrosstownMonday - Sunday 5:31A - 7:20P 30 ------3 3 9.0 922/923 LocalMonday - Sunday 5:37A - 7:04P 45 45 ---- 2 2 9.8 927 LocalMonday - Sunday 5:18A- 10:30P 60 60 60 2 2 928 LocalMonday - Sunday 5:02A - 9:55P 30 30 60 2 2 929 Line HaulMonday - Sunday 4:33A - 1:57A 15/30 30 60 9 11 16.0 931 CrosstownSaturday/Sunday/Holidays 6:15A - 9:50P ---- 45 ---- 2 (a) 3 (a) 11.3 932 Line HaulMonday - Sunday 4:15A - 2:13A 15/30 15/30 30 12 14 19.5 933/934 LocalMonday - Sunday 4:40A - 1:02A 10/15 15 30 12 14 16.5 936 LocalMonday - Sunday 5:24A - 10:49P 30 30 60 4 4 10.9 955 LocalMonday - Sunday 4:54A - 11:40P 15 15 30 8 8 10.6 960 ExpressMonday - Friday 5:23A - 6:50P 30 ------4 4 20.6 980/990 ExpressMonday - Friday 5:04A - 7:27P 30 ------5 5 28.4 992 LocalMonday - Friday 4:52A - 1:21A 10 10 15 5 5 4.0

Total 24 87 102 232.7 (a) Routes 913 and 931 base and peak buses on Sat/Sun and Holidays not included in weekday totals. (b) Route 913 operates weekday evening with buses interlined from other routes. There are no added peak buses.

APPENDIX D FIXED-ROUTE SERVICES

MTS - CONTRACT SERVICES FIXED-ROUTE FY 03 TRANSIT SERVICE DATA

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

901/2/3 $3,252,303 $1,129,644 $2,122,659 1,307,980 1,033,304 843,509 769,870 51,112 34.73% $4.22 $63.63 15.06 1.70 $1.62 0.22 5.90 904 $187,550 $37,443 $150,107 53,341 43,740 52,001 44,374 3,708 19.96% $4.23 $50.58 11.97 1.20 $2.81 0.15 2.00 905 $731,601 $395,894 $335,707 419,863 344,288 185,142 171,481 12,436 54.11% $4.27 $58.83 13.79 2.45 $0.80 0.31 4.50 908 $1,129,771 $817,956 $311,815 1,159,619 916,099 322,315 267,441 31,029 72.40% $4.22 $36.41 8.62 4.34 $0.27 0.30 2.50 913 $765,779 $194,279 $571,500 245,563 196,450 215,869 181,214 12,767 25.37% $4.23 $59.98 14.19 1.36 $2.33 0.13 5.00 916 $523,743 $117,721 $406,022 177,702 142,918 142,031 123,975 9,683 22.48% $4.22 $54.09 12.80 1.43 $2.28 0.07 2.10 921 $360,319 $97,784 $262,535 104,987 83,990 164,756 85,298 6,667 27.14% $4.22 $54.05 12.79 1.23 $2.50 0.13 3.80 922/923 $320,448 $95,633 $224,815 101,042 79,823 90,727 75,860 6,694 29.84% $4.22 $47.87 11.33 1.33 $2.22 0.13 4.50 927 $179,537 $24,454 $155,083 34,664 27,385 50,221 41,801 3,704 13.62% $4.30 $48.47 11.29 0.83 $4.47 0.10 4.30 928 $177,791 $37,647 $140,144 58,463 46,186 49,034 41,392 3,107 21.17% $4.30 $57.22 13.32 1.41 $2.40 0.15 4.00 929 $2,191,241 $1,341,341 $849,900 1,759,048 1,389,648 568,835 518,630 49,216 61.21% $4.23 $44.52 10.54 3.39 $0.48 0.33 3.30 931 $178,879 $38,935 $139,944 39,173 32,122 56,487 42,312 2,758 21.77% $4.23 $64.86 15.34 0.93 $3.57 0.10 4.00 932 $2,705,000 $1,712,494 $992,506 2,217,572 1,751,882 688,655 640,283 61,288 63.31% $4.22 $44.14 10.45 3.46 $0.45 0.25 3.00 933/934 $3,696,992 $1,903,037 $1,793,955 2,546,399 2,011,655 909,788 875,083 65,328 51.48% $4.22 $56.59 13.40 2.91 $0.70 0.22 2.35 936 $990,818 $415,961 $574,857 591,987 467,670 267,599 234,525 21,476 41.98% $4.22 $46.14 10.92 2.52 $0.97 0.17 2.20 955 $594,350 $297,658 $296,692 472,881 373,576 156,875 138,374 12,880 50.08% $4.30 $46.15 10.74 3.42 $0.63 0.28 2.50 960 $480,640 $87,268 $393,372 98,426 77,757 159,504 112,504 5,091 18.16% $4.27 $94.41 22.10 0.87 $4.00 0.25 10.60 980/990 $896,254 $135,082 $761,172 132,501 104,676 311,432 227,717 9,393 15.07% $3.94 $95.42 24.24 0.58 $5.74 0.25 17.00 992 $1,123,124 $386,712 $736,412 407,502 334,152 326,265 286,460 28,423 34.43% $3.92 $39.51 10.08 1.42 $1.81 0.17 2.70

Total 24 $20,486,140 $9,266,943 $11,219,197 11,928,713 9,457,318 5,561,045 4,878,594 396,760 45.24% $4.20 $51.63 12.30 2.45 $0.94 NA 3.43 Note: Figures reflect audited FY03 data. *Fixed route services operated by ATC/Vancom **Route 927, 928 & 955 began in March 2003.

APPENDIX D FIXED-ROUTE SERVICES

CITY OF CORONADO - CORONADO FERRY FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

---- FerryMonday - Friday 5:45A - 9:00A 45 ------1 3.8 2:00P - 7:00P

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

Ferry $123,600 NA $123,600 83,680 NA 7,500 NA NA NA NA NA NA NA $1.48 NA NA

Note: figures reflect audited FY03 data. *No fares are collected on commuter ferry service.

APPENDIX D GENERAL DIAL-A-RIDE SERVICES

LA MESA DIAL-A-RIDE FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

---- DARMonday - Friday 7:00A - 9:00P ------2 4 ---- Weekends 7:00A - 6:00P ------2 4 ----

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

DAR $436,819 $22,946 $413,873 15,646 15,646 77,834 63,865 8,012 5.25% $6.84 $54.52 7.97 0.24 $26.45 NA NA

Note: Figures reflect audited FY03 data. * La Mesa DAR discontinued in June 2003. APPENDIX D GENERAL DIAL-A-RIDE SERVICES

MTS - DART/Flex FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

961 Flex Monday - Friday 5:35A - 7:35P 30 30 ---- 2 2 5.7 962 Flex Monday - Friday 5:20A - 7:20P 30 30 ---- 2 2 5.7 963/964 Flex Monday - Friday 5:45A - 8:00P 30 30 ---- 3 3 6.3 965 Fixed Monday - Friday 5:30A - 8:00P 30 30 ---- 2 2 9.5 966 DART Monday - Friday 5:30A - 8:00P ------1 1 ---- 967 DART Monday - Friday 5:30A - 7:30P ------1 1 ---- 968 DART Monday - Friday 6:30A - 7:00P* ------1 1 ---- 969 DART Monday - Friday 8:00A - 6:00P ------1 1 ----

Total 8 13 13 ----

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)*

961 $282,276 $119,898 $162,378 158,455 130,535 116,638 101,442 8,192 42.48% $2.78 $34.46 12.38 1.56 $1.02 0.17 2.58 962 $241,308 $69,796 $171,512 88,625 73,009 85,322 74,122 7,009 28.92% $3.26 $34.43 10.58 1.20 $1.94 0.12 2.32 963/964 $360,658 $98,800 $261,858 112,740 92,875 116,491 87,930 10,476 27.39% $4.10 $34.43 8.39 1.28 $2.32 0.09 1.30 965 $255,527 $56,631 $198,896 77,440 63,795 83,571 78,386 7,422 22.16% $3.26 $34.43 10.56 0.99 $2.57 0.08 2.38 966 $21,287 $1,236 $20,051 1,081 992 5,203 4,180 616 5.81% $5.09 $34.56 6.79 0.26 $18.55 0.09 1.80 967 $22,047 $1,129 $20,918 1,094 1,004 4,173 3,733 638 5.12% $5.91 $34.56 5.85 0.29 $19.12 0.09 1.80 968 $73,191 $7,685 $65,506 7,277 6,680 49,051 35,278 1,913 10.50% $2.07 $38.26 18.44 0.21 $9.00 0.14 2.50 969 $89,350 $9,669 $79,681 7,096 6,514 42,309 29,282 2,339 10.82% $3.05 $38.20 12.52 0.24 $11.23 0.09 1.50

Total $1,345,644 $364,844 $980,800 453,808 375,406 502,758 414,353 38,605 27.11% $3.25 $34.86 10.73 1.10 $2.16 NA 2.16

Note: Figures reflect audited FY03 data. *Average trip length is an estimate made by MTS Contract Services for DART services. **Flex routes and DART operated by Yellow Cab of San Diego: 966: Paradise Hills DART (Direct Access to Regional Transit) discontinued September 2002 967: Mid-City DART discontinued September 2002 968: Scripps Ranch DART 969: Rancho Bernardo DART APPENDIX D GENERAL DIAL-A-RIDE SERVICES

MTS - EAST COUNTY DIAL-A-RIDE FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

851 FlexMonday - Friday 5:19A - 7:10P 45 60 NA 1 1 16.11 853 FlexMonday - Friday 5:22A - 6:50P 45 45 NA 1 1 19.3 ---- DARMonday - Friday 6:00A - 6:00P ------1 2 ----

*DAR (Route 851 and 853 not included) discontinued October 2004

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

851 $183,956 $56,597 $127,359 102,813 78,696 69,373 59,516 4,907 30.77% $3.09 $37.49 12.13 1.73 $1.24 0.32 3.20 853 $132,043 $13,756 $118,287 22,897 19,127 49,887 46,396 3,522 10.42% $2.85 $37.49 13.17 0.49 $5.17 0.10 5.40 DAR $117,149 $2,989 $114,160 4,157 4,157 43,348 33,454 3,125 2.55% $3.50 $37.49 10.71 0.12 $27.46 0.05 3.70

Total $433,148 $73,342 $359,806 129,867 101,980 162,608 139,366 11,554 16.93% $3.11 $37.49 12.06 0.93 $2.77 NA 3.60

Note: Figures reflect audited FY03 data. *DAR (Route 851 and 853 not included) discontinued October 2004

APPENDIX D GENERAL DIAL-A-RIDE SERVICES

MTS - EL CAJON DIAL-A-RIDE FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

874 FlexMonday - Sunday 5:45A - 9:39P 40 40 40 2 3 6.35 ---- DARMonday - Friday 6:00A - 8:00P ------1 2 ----

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

874 $267,302 $62,914 $204,388 60,880 50,478 66,877 63,138 7,130 23.54% $4.23 $37.49 8.85 0.96 $3.36 0.18 2.30 DAR $202,283 $8,047 $194,236 6,497 6,456 50,582 44,212 5,396 3.98% $4.58 $37.49 8.19 0.15 $29.90 0.05 4.50

Totals $469,584 $70,961 $398,623 67,377 56,934 117,459 107,350 12,526 15.11% $4.37 $37.49 8.57 0.63 $5.92 NA 2.51

Note: Figures reflect audited FY03 data. *El Cajon DAR (Route 874 not included) discontinued April 2003

APPENDIX D GENERAL DIAL-A-RIDE SERVICES

MTS - POWAY AIRPORTER FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

---- DARMonday - Sunday 5:00A - 1:00A ------4 6 ----

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

DAR $137,500 $114,869 $22,631 9,419 9,419 161,071 161,071 4,486 83.54% $0.85 $30.65 35.91 0.06 $2.40 NA NA

Note: Figures reflect audited FY03 data. *The subsidy for this service was discontinued in December FY03 and no longer part of the MTS.

APPENDIX D GENERAL DIAL-A-RIDE SERVICES

MTS - SORRENTO VALLEY COASTER CONNECTION FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

---- DARMonday - Friday 5:59A - 7:01P 30 ------10 10 ----

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

DAR $634,565 $86,752 $547,813 190,664 190,664 171,816 130,840 14,679 13.67% $4.85 $43.23 8.91 1.46 $2.87 0.31 3.00

Note: Figures reflect audited FY03 data. * Average trip length is an estimate made by MTS Contract Services. ** No cash fares are collected from Sorrento Valley Shuttle passengers. Revenue is a formula percentage based on NCTD Coaster pass revenues. ***Sorrento Valley Coaster Connection operated by the American Red Cross and Laidlaw Transit Services during FY03.

APPENDIX D GENERAL DIAL-A-RIDE SERVICES

NORTH COUNTY TRANSIT- FAST FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

Encinitas FAST DARMonday - Saturday ------2 2 NA Fallbrook FAST DARMonday - Saturday ------1 2 NA Ramona FAST DARMonday - Saturday ------1 1 NA San Marcos FAST DARMonday - Saturday ------1 1 NA Vista FAST DARMonday - Saturday ------1 2 NA

Total 5 68

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers*** Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

Encinitas FAST $133,452 $4,827 $128,625 14,101 12,412 34,653 32,877 3,005 3.62% $4.06 $44.41 10.94 0.43 $9.12 NA NA Fallbrook FAST $231,110 $8,560 $222,550 32,872 26,226 59,372 55,757 5,204 3.70% $4.14 $44.41 10.71 0.59 $6.77 NA NA Ramona FAST $195,360 $5,318 $190,042 15,493 14,690 47,918 44,803 4,399 2.72% $4.36 $44.41 10.18 0.35 $12.27 NA NA San Marcos FAST $75,142 $955 $74,187 5,225 4,808 19,208 17,704 1,692 1.27% $4.24 $44.41 10.46 0.30 $14.20 NA NA Vista FAST $212,324 $10,647 $201,677 41,487 31,105 81,193 65,133 4,781 5.01% $3.26 $44.41 13.62 0.64 $4.86 NA NA

Total 5 $847,387 $30,307 $817,080 109,178 89,241 242,344 216,274 19,081 3.58% $3.92 $44.41 11.33 0.50 $7.48 NA NA Notes: Figures reflect unaudited FY 03 data. FAST zones in Encinitas and San Marcos were implemented on January 19, 2003. Operating Costs per Revenue Hour…………….. 44.41

APPENDIX D AMERICANS WITH DISABILITIES ACT (ADA) SERVICES

MTS - ADA PARATRANSIT (SUBURBAN) FY 03TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

---- ADA/DARMonday - Sunday Same as ------20 29 ---- Fixed Route

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

DAR $2,909,626 $423,336 $2,486,290 139,730 126,213 1,351,171 1,076,706 72,240 14.55% $2.70 $40.28 14.90 0.13 $17.79 NA NA

Note: Figures reflect audited FY03 data. *Wheels includes Mid County, East County, and South Bay.

APPENDIX D AMERICANS WITH DISABILITIES ACT (ADA) SERVICES

MTS ACCESS (CENTRAL) FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

---- ADA/DARMonday - Friday 5:00A - 12:00A** ------46 64 ---- Saturday/Sunday/Holiday 7:00A - 9:00P** ------10 10 ----

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

ADA $5,597,299 $867,193 $4,730,106 220,840 212,006 2,668,532 2,177,621 128,264 15.49% $2.57 $43.64 16.98 0.10 $21.42 0.12 10.49

Note: Figures reflect audited FY03 data. * Monday - Friday (Limited Service) 4:00A - 5:00A & 12:00A - 2:00A. **Saturday/Sunday/Holiday (Limited Service) 4:00A - 7:00A & 9:00P - 2:00A. ***MTS Access operated by the American Red Cross and Laidlaw Transit Services during FY03. ****Average Trip Length estimated based on an average of monthly reports from contractor. ***** Operating cost includes $285,000 for possible dispute resolution with previous MTS Access contractor.

APPENDIX D AMERICANS WITH DISABILITIES ACT (ADA) SERVICES

NORTH COUNTY TRANSIT- LIFT FY 03 TRANSIT SERVICE DATA

OPERATIONS DATA One Way Type of Days of Operating Hours Frequency (Minutes) Vehicles Length Route Route Operation (Weekday) Peak Base Night Base Peak (Miles)

---- ADAMonday - Friday 5:00A - 12:00A** ------46 64 ---- Saturday/Sunday/Holiday 7:00A - 9:00P** ------10 10 ----

BASE STATISTICS & PERFORMANCE INDICATORS Operating Operating Revenue Total Average Total Farebox Cost/ Cost/ Miles/ Passengers/ Subsidy Pass. Mi. Trip Operating Fare Subsidy Total Revenue Total Revenue Revenue Recovery Revenue Revenue Revenue Revenue per Per Length Route Cost Revenue Amount Passengers Passengers Miles Miles Hours Rate Mile Hour Hours Mile Boarding Seat Mi. (Miles)

ADA $2,137,903 $156,998 $1,980,905 83,170 82,941 845,200 765,372 42,838 7.34% $2.79 $49.91 17.87 0.11 $23.82 NA NA

Note: Figures reflect unaudited FY 03 data.

APPENDIX E

HISTORICAL TRANSIT OPERATOR STATISTICS APPENDIX E

HISTORICAL OPERATING STATISTICS FOR MTS OPERATORS

Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

SANDAG AREA FIXED ROUTE SERVICES

71-72 $85,708 $28,814 186,346 145,350 242,250 14,250 33.62% $0.35 0.77 $0.31 72-73 $102,388 $34,949 209,606 163,493 274,458 16,000 34.13% $0.37 0.76 $0.32 73-74 $132,647 $42,432 242,948 189,705 289,782 16,950 31.99% $0.46 0.84 $0.37 74-75 $168,900 $55,315 307,069 243,200 265,800 15,500 32.75% $0.64 1.16 $0.37 75-76 $200,372 $54,905 354,430 278,582 278,800 15,500 27.40% $0.72 1.27 $0.41 76-77 $316,674 $62,934 397,531 282,892 397,300 25,543 19.87% $0.80 1.00 $0.64 77-78 $400,239 $74,568 490,463 350,780 480,137 29,896 18.63% $0.83 1.02 $0.66 78-79 $690,228 $89,326 543,335 401,415 467,520 29,019 12.94% $1.48 1.16 $1.11 79-80 $736,112 $81,245 654,272 491,698 500,215 31,542 11.04% $1.47 1.31 $1.00 80-81 $1,076,974 $189,541 591,593 428,478 488,408 30,883 17.60% $2.21 1.21 $1.50 81-82 $1,058,417 $229,539 626,358 491,652 485,099 33,616 21.69% $2.18 1.29 $1.32 82-83 $1,155,992 $260,630 645,208 493,228 510,220 34,524 22.55% $2.27 1.26 $1.39 83-84 $1,214,550 $310,515 766,939 579,895 515,981 34,006 25.57% $2.35 1.49 $1.18 84-85 $1,252,734 $339,446 829,357 619,457 526,084 34,484 27.10% $2.38 1.58 $1.10 85-86 $925,746 $334,048 868,740 648,655 534,378 34,741 36.08% $1.73 1.63 $0.68 86-87 $1,119,432 $340,123 854,869 646,869 569,651 38,372 30.38% $1.97 1.50 $0.91 87-88 $1,132,603 $384,082 949,628 708,454 599,734 41,469 33.91% $1.89 1.58 $0.79 88-89 $1,268,914 $417,756 1,035,586 781,176 602,534 42,284 32.92% $2.11 1.72 $0.82 89-90 $1,432,356 $616,504 1,358,496 1,029,371 657,337 46,232 43.04% $2.18 2.07 $0.60 90-91 $1,637,694 $724,554 1,588,718 1,203,816 700,709 49,282 44.24% $2.34 2.27 $0.57

CHULA VISTA TRANSIT 91-92 $2,456,140 $1,025,580 2,025,977 1,483,897 1,083,297 81,680 41.76% $2.27 1.87 $0.71 92-93 $2,771,144 $1,160,140 2,177,047 1,609,495 1,137,619 84,326 41.87% $2.44 1.91 $0.74 93-94 $3,008,278 $1,337,977 2,214,765 1,652,721 1,163,530 90,576 44.48% $2.59 1.90 $0.75 94-95 $3,048,866 $1,378,662 2,311,434 1,759,832 1,197,547 93,361 45.22% $2.55 1.93 $0.72 95-96 $3,201,727 $1,431,479 2,498,268 1,902,484 1,188,128 93,925 44.71% $2.69 2.10 $0.71 96-97 $3,331,498 $1,510,210 2,646,503 2,008,411 1,193,968 94,069 45.33% $2.79 2.22 $0.69 97-98 $3,506,515 $1,733,136 2,878,414 2,173,968 1,221,001 97,897 49.43% $2.87 2.36 $0.62 98-99 $3,822,727 $1,801,210 3,081,893 2,211,468 1,273,413 99,289 47.12% $3.00 2.42 $0.66 99-00 $4,456,298 $1,731,350 3,268,869 2,339,425 1,362,298 104,533 38.85% $3.27 2.40 $0.83 00-01 $4,550,869 $1,996,550 3,389,533 2,461,670 1,355,849 104,320 43.87% $3.36 2.50 $0.75 01-02 $5,019,953 $2,289,592 3,375,567 2,487,744 1,413,334 108,099 45.26% $3.56 2.39 $0.82 02-03 $5,924,415 $2,309,939 3,335,155 2,476,250 1,408,924 110,953 38.99% $4.20 2.37 $1.08 Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

78-79 $118,000 $23,000 90,000 90,000 92,000 N/A 19.49% $1.28 0.98 $1.06 79-80 $990,035 $103,970 393,678 229,485 558,601 29,755 10.50% $1.77 0.70 $2.25 80-81 $1,525,323 $160,514 540,596 387,433 782,985 41,643 10.52% $1.95 0.69 $2.52 81-82 $1,565,869 $219,311 589,101 465,936 825,490 41,618 14.01% $1.90 0.71 $2.29 82-83 $1,653,299 $256,569 591,669 465,047 812,498 40,186 15.52% $2.03 0.73 $2.36 83-84 $1,582,292 $277,094 631,571 499,700 810,981 40,094 17.51% $1.95 0.78 $2.07 84-85 $1,246,429 $232,132 502,391 414,304 597,715 30,600 18.62% $2.09 0.84 $2.02 85-86 $993,909 $236,186 538,461 448,427 580,531 30,688 23.76% $1.71 0.93 $1.41 86-87 $1,017,902 $247,550 525,406 439,310 585,225 31,056 24.32% $1.74 0.90 $1.47 87-88 $1,167,233 $280,494 577,786 486,605 646,904 35,077 24.03% $1.80 0.89 $1.53 88-89 $1,231,116 $325,774 645,078 547,396 739,222 39,388 26.46% $1.67 0.87 $1.40 89-90 $2,247,871 $671,779 1,278,345 1,012,410 1,351,002 93,592 29.89% $1.66 0.95 $1.23 90-91 $2,612,340 $879,263 1,759,808 1,393,713 1,396,168 96,720 33.66% $1.87 1.26 $0.98 91-92 $3,192,244 $1,095,294 2,093,628 1,690,256 1,721,322 117,915 34.31% $1.85 1.22 $1.00 92-93 $3,559,782 $1,385,488 2,397,030 1,978,645 1,782,668 128,667 38.92% $2.00 1.34 $0.91 93-94 $3,708,325 $1,676,587 2,578,321 2,171,771 1,803,424 131,906 45.21% $2.06 1.43 $0.79 94-95 $4,129,388 $1,761,928 2,876,843 2,414,768 1,945,810 143,805 42.67% $2.12 1.48 $0.82 95-96 $4,664,823 $1,849,871 3,160,993 2,618,175 2,126,374 181,305 39.66% $2.19 1.49 $0.89

MTS EAST COUNTY SUBURBAN 96-97 $4,846,618 $2,043,284 3,425,473 2,895,086 2,212,224 176,832 42.16% $2.19 1.55 $0.82 97-98 $5,315,990 $2,150,329 3,785,654 2,910,043 2,269,485 184,640 40.45% $2.34 1.67 $0.84 98-99 $5,840,703 $2,164,070 3,693,373 3,136,706 2,338,995 185,705 37.05% $2.50 1.58 $1.00 99-00 $6,434,418 $2,104,518 3,563,731 2,890,218 2,335,354 184,246 32.71% $2.76 1.53 $1.21 00-01 $6,514,841 $2,072,800 3,389,852 2,744,889 2,274,157 170,748 31.82% $2.86 1.49 $1.31 01-02 $9,989,225 $2,498,192 3,357,126 2,929,773 2,373,258 175,881 25.01% $4.21 1.41 $2.23 02-03 $10,344,201 $2,895,778 3,904,054 3,168,399 2,494,667 208,063 27.99% $4.15 1.56 $1.91 81-82 $207,813 $61,406 37,922 37,857 65,550 1,926 29.55% $3.17 0.58 $3.86 82-83 $313,250 $111,041 68,202 68,202 91,257 2,807 35.45% $3.43 0.75 $2.96 83-84 $340,014 $121,594 72,809 72,809 110,040 3,168 35.76% $3.09 0.66 $3.00 84-85 $317,210 $132,573 80,255 79,480 117,880 4,021 41.79% $2.69 0.68 $2.30 85-86 $377,106 $160,253 98,850 97,932 127,915 3,957 42.50% $2.95 0.77 $2.19 86-87 $544,813 $191,628 109,232 107,857 145,225 4,584 35.17% $3.75 0.75 $3.23 87-88 $654,313 $248,319 133,966 132,352 189,274 5,949 37.95% $3.46 0.71 $3.03 88-89 $722,238 $281,850 153,482 152,252 247,836 8,040 39.02% $2.91 0.62 $2.87 89-90 $906,311 $354,753 202,241 200,306 267,749 8,421 39.14% $3.38 0.76 $2.73 90-91 $1,204,801 $440,639 284,447 281,725 349,892 11,004 36.57% $3.44 0.81 $2.69 91-92 $1,524,422 $585,082 300,818 295,615 427,635 14,002 38.38% $3.56 0.70 $3.12 92-93 $1,600,766 $560,989 287,658 281,059 424,990 17,902 35.05% $3.77 0.68 $3.61 93-94 $1,611,027 $521,858 264,031 260,582 426,750 14,181 32.39% $3.78 0.62 $4.13 94-95 $1,448,650 $457,123 254,998 250,674 382,233 13,239 31.56% $3.79 0.67 $3.89

MTS EXPRESS BUS 95-96 $1,224,841 $460,328 240,821 236,239 324,407 11,738 37.58% $3.78 0.74 $3.17 96-97 $1,164,318 $521,889 269,506 265,240 320,001 11,740 44.82% $3.64 0.84 $2.38 97-98 $1,161,612 $485,538 264,320 263,652 328,748 11,727 41.80% $3.53 0.80 $2.56 98-99 $1,272,872 $543,235 273,566 268,779 330,899 11,590 42.68% $3.85 0.83 $2.67 99-00 $1,322,155 $545,228 279,339 273,747 332,302 13,548 41.24% $3.98 0.84 $2.78 00-01 $1,388,052 $523,699 258,392 255,425 320,840 11,444 37.73% $4.33 0.81 $3.35 01-02 $2,007,665 $580,921 258,977 257,659 328,376 11,806 28.94% $6.11 0.79 $5.51 02-03 $1,994,705 $607,812 263,902 261,552 330,398 11,880 30.47% $6.04 0.80 $5.26 Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

84-85 $293,932 $46,258 115,981 85,634 191,461 10,816 15.74% $1.54 0.61 $2.14 85-86 $345,737 $64,321 152,115 122,794 255,171 11,709 18.60% $1.35 0.60 $1.85 86-87 $374,575 $78,043 175,495 148,281 289,735 13,114 20.84% $1.29 0.61 $1.69 87-88 $456,590 $86,811 196,360 168,734 313,425 14,517 19.01% $1.46 0.63 $1.88 88-89 $515,788 $112,712 228,584 197,344 409,206 20,284 21.85% $1.26 0.56 $1.76 89-90 $632,972 $143,660 264,851 227,548 390,881 19,631 22.70% $1.62 0.68 $1.85 90-91 $667,481 $128,348 251,656 216,211 387,739 19,473 19.23% $1.72 0.65 $2.14 91-92 $720,934 $138,834 246,995 206,405 393,918 20,028 19.26% $1.83 0.63 $2.36 92-93 $714,424 $138,810 222,352 189,310 293,722 14,665 19.43% $2.43 0.76 $2.59 93-94 $692,725 $157,713 224,108 192,600 289,040 16,461 22.77% $2.40 0.78 $2.39 94-95 $725,706 $167,518 240,606 208,011 317,245 13,236 23.08% $2.29 0.76 $2.32 95-96 $749,036 $181,517 265,494 231,709 316,110 17,962 24.23% $2.37 0.84 $2.14 96-97 $829,408 $181,633 274,939 236,632 326,938 18,749 21.90% $2.54 0.84 $2.36 97-98 $831,366 $183,283 266,488 220,403 331,544 19,062 22.05% $2.51 0.80 $2.43 MTS POWAY SUBURBAN 98-99 $890,558 $187,415 262,292 226,489 337,048 18,890 21.04% $2.64 0.78 $2.68 99-00 $1,040,449 $190,504 272,326 224,738 344,889 18,830 18.31% $3.02 0.79 $3.12 00-01 $1,090,540 $216,632 283,509 249,183 339,143 19,115 19.86% $3.22 0.84 $3.08 01-02 $1,047,414 $244,723 287,568 259,397 332,873 19,614 23.36% $3.15 0.86 $2.79 02-03 $958,529 $260,266 286,746 253,690 326,639 19,757 27.15% $2.93 0.88 $2.44 79-80 $87,089 $10,196 18,243 17,189 21,890 1,068 11.71% $3.98 0.83 $4.21 80-81 $208,504 $67,132 120,075 110,204 132,420 6,036 32.20% $1.57 0.91 $1.18 81-82 $374,906 $133,366 216,029 196,943 169,836 8,224 35.57% $2.21 1.27 $1.12 82-83 $1,030,912 $495,489 833,435 608,187 416,418 26,288 48.06% $2.48 2.00 $0.64 83-84 $1,133,014 $542,856 859,284 778,674 415,946 30,836 47.91% $2.72 2.07 $0.69 84-85 $1,168,895 $464,402 920,287 726,645 422,543 27,696 39.73% $2.77 2.18 $0.77 85-86 $1,184,647 $511,748 924,752 648,147 408,655 28,564 43.20% $2.90 2.26 $0.73 86-87 $1,303,734 $533,680 830,595 655,689 399,846 26,637 40.93% $3.26 2.08 $0.93 87-88 $1,893,137 $1,184,641 1,709,742 1,386,372 754,957 55,196 62.58% $2.51 2.26 $0.41 88-89 $2,161,239 $1,470,698 2,190,252 1,726,155 826,151 61,132 68.05% $2.62 2.65 $0.32 89-90 $2,551,089 $1,750,887 2,684,711 2,115,842 1,042,887 78,631 68.63% $2.45 2.57 $0.30 90-91 $3,056,749 $2,121,891 3,309,694 2,608,039 1,334,699 100,633 69.42% $2.29 2.48 $0.28 91-92 $3,367,427 $2,518,588 3,502,851 2,775,758 1,474,151 106,190 74.79% $2.28 2.38 $0.24 92-93 $3,972,460 $2,540,794 3,526,825 2,838,687 1,549,279 115,737 63.96% $2.56 2.28 $0.41 93-94 $4,389,314 $2,882,031 3,590,654 2,941,423 1,687,262 121,423 65.66% $2.60 2.13 $0.42 94-95 $4,999,125 $2,903,880 3,835,227 3,194,024 1,794,949 127,460 58.09% $2.79 2.14 $0.55 95-96 $5,960,164 $3,376,316 4,593,992 3,844,224 2,014,616 147,096 56.65% $2.96 2.28 $0.56 96-97 $8,022,702 $5,170,728 7,277,223 6,139,987 2,702,639 215,816 64.45% $2.97 2.69 $0.39 97-98 $10,766,446 $5,995,890 8,742,613 6,801,547 3,254,665 258,628 55.69% $3.31 2.69 $0.55 98-99 $12,515,475 $6,665,261 9,888,292 7,495,849 3,719,185 295,907 53.26% $3.37 2.66 $0.59 MTS CONTRACT SERVICES - 900 SERIES 99-00 $13,340,134 $6,829,487 10,577,214 8,147,416 3,906,975 313,401 51.20% $3.41 2.71 $0.62 00-01 $15,650,016 $7,705,953 11,145,805 8,318,731 4,149,821 332,888 49.24% $3.77 2.69 $0.71 01-02 $16,653,600 $9,138,844 11,615,074 8,943,607 4,573,694 367,041 54.88% $3.64 2.54 $0.65 02-03 $20,486,140 $9,266,943 11,928,713 9,457,318 4,878,594 396,760 45.24% $4.20 2.45 $0.94 Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

79-80 $589,521 $61,706 323,281 185,889 277,393 23,655 10.47% $2.13 1.17 $1.63 80-81 $482,807 $90,259 416,035 259,142 234,822 18,796 18.69% $2.06 1.77 $0.94 81-82 $542,010 $135,930 416,955 280,683 248,023 21,761 25.08% $2.19 1.68 $0.97 82-83 $657,955 $165,163 458,027 307,545 263,612 24,940 25.10% $2.50 1.74 $1.08 83-84 $650,457 $192,520 542,446 371,192 271,249 22,077 29.60% $2.40 2.00 $0.84 84-85 $715,947 $235,339 620,403 441,554 270,763 22,089 32.87% $2.64 2.29 $0.77 85-86 $768,510 $248,247 670,190 473,292 274,198 22,848 32.30% $2.80 2.44 $0.78 86-87 $756,993 $262,867 668,955 475,000 270,781 22,751 34.73% $2.80 2.47 $0.74 87-88 $788,772 $283,389 728,956 445,567 276,303 22,973 35.93% $2.85 2.64 $0.69 88-89 $687,212 $342,928 821,036 591,722 274,290 23,038 49.90% $2.51 2.99 $0.42 89-90 $887,109 $463,706 1,048,356 747,874 289,536 24,431 52.27% $3.06 3.62 $0.40 90-91 $1,061,165 $512,346 1,171,537 797,568 299,668 25,286 48.28% $3.54 3.91 $0.47 91-92 $1,178,162 $670,146 1,339,506 870,890 405,254 35,828 56.88% $2.91 3.31 $0.38 92-93 $1,253,392 $734,230 1,376,341 1,036,531 404,161 35,739 58.58% $3.10 3.41 $0.38 93-94 $1,468,051 $796,881 1,379,330 1,081,501 404,872 35,886 54.28% $3.63 3.41 $0.49 94-95 $1,427,390 $827,339 1,466,162 1,171,660 403,175 36,648 57.96% $3.54 3.64 $0.41 95-96 $1,529,906 $868,326 1,558,739 1,249,326 401,988 37,180 56.76% $3.81 3.88 $0.42 96-97 $1,583,821 $909,303 1,624,360 1,310,458 401,717 36,693 57.41% $3.94 4.04 $0.42 97-98 $1,857,692 $1,005,884 1,750,844 1,313,134 423,381 36,838 54.15% $4.39 4.14 $0.49 98-99 $1,603,654 $1,033,454 1,982,133 1,562,571 447,415 41,567 64.44% $3.58 4.43 $0.29 99-00 $1,961,000 $1,074,000 2,050,045 1,448,658 450,940 41,747 54.77% $4.35 4.55 $0.43 00-01 $2,241,000 $1,032,000 1,986,276 1,831,942 432,477 41,542 46.05% $5.18 4.59 $0.61 01-02 $2,143,567 $1,205,296 1,891,509 1,782,009 448,298 41,588 57.38% $4.35 4.22 $0.44 02-03 $2,454,155 $1,184,416 1,841,966 563,293 455,367 41,478 48.26% $5.39 4.05 $0.69 96-97 $28,093,133 $7,785,795 11,043,967 8,915,190 8,501,735 478,939 28.00% $3.30 1.30 $1.84 97-98 $28,265,848 $8,452,623 11,246,332 9,162,314 8,510,252 481,210 30.00% $3.32 1.32 $1.76 98-99 $28,761,060 $8,448,589 11,123,629 8,813,141 8,189,269 471,730 29.00% $3.51 1.36 $1.83 99-00 $30,828,650 $8,434,395 11,197,183 9,256,262 8,159,269 477,197 28.10% $3.77 1.37 $2.00 00-01 $35,153,704 $8,256,259 10,905,917 9,056,074 8,194,433 477,548 23.49% $4.29 1.33 $2.46 01-02 $36,754,780 $8,455,657 10,456,545 8,694,417 7,921,430 486,318 23.01% $4.64 1.32 $2.71 NCT BREEZE 02-03 $40,896,704 $8,228,640 10,177,834 8,506,750 7,391,751 488,659 20.12% $5.53 1.38 $3.21 96-97 $9,106,568 $2,195,956 909,974 ---- 210,421 4,986 24.00% $43.28 4.32 $7.60 97-98 $8,580,048 $2,612,672 1,031,268 ---- 215,518 5,125 31.00% $39.81 4.79 $5.79 98-99 $7,711,957 $3,022,646 1,240,225 ---- 208,854 4,952 39.00% $36.93 5.94 $3.78 99-00 $10,936,233 $2,890,853 1,187,749 ---- 207,908 4,825 26.00% $52.60 5.71 $6.78 00-01 $10,331,888 $3,415,325 1,206,839 ---- 207,527 4,902 33.00% $49.79 5.82 $5.73 01-02 $10,152,892 $4,148,329 1,281,124 ---- 236,604 5,607 41.00% $42.91 5.41 $4.68

NCT COASTER02-03 $10,826,109 $4,748,984 NATIONAL CITY TRANSIT 1,345,333 1,345,333 255,164 6,057 43.87% $42.43 5.27 $4.52 Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

67-68 $4,930,985 $4,834,937 19,610,000 15,997,968 6,130,000 440,000 98.05% $0.80 3.20 $0.00 68-69 $5,852,529 $5,283,796 21,566,000 17,781,911 6,980,000 500,000 90.28% $0.84 3.09 $0.03 69-70 $5,898,675 $4,706,687 18,913,000 15,515,751 6,290,000 450,000 79.79% $0.94 3.01 $0.06 70-71 $8,005,800 $5,301,324 16,295,592 13,601,050 6,840,000 490,000 66.22% $1.17 2.38 $0.17 71-72 $8,299,628 $4,937,983 15,382,606 13,015,770 6,390,000 460,000 59.50% $1.30 2.41 $0.22 72-73 $11,199,107 $4,642,071 22,689,656 18,519,042 8,640,000 620,000 41.45% $1.30 2.63 $0.29 73-74 $13,600,652 $5,728,459 29,511,549 24,567,011 8,910,100 640,000 42.12% $1.53 3.31 $0.27 74-75 $18,552,121 $6,370,606 33,475,895 27,629,963 10,720,000 771,000 34.34% $1.73 3.12 $0.36 75-76 $23,173,785 $7,793,339 35,964,036 29,316,157 12,990,000 935,000 33.63% $1.78 2.77 $0.43 76-77 $25,632,894 $7,941,986 36,942,743 30,067,931 13,402,375 1,043,471 30.98% $1.91 2.76 $0.48 77-78 $27,030,538 $8,443,753 36,666,768 29,920,024 13,082,989 1,003,191 31.24% $2.07 2.80 $0.51 78-79 $28,262,505 $9,157,016 33,581,655 27,282,980 11,085,172 700,429 32.40% $2.55 3.03 $0.57 79-80 $30,335,825 $12,190,300 34,619,632 27,913,111 11,550,395 892,888 40.18% $2.63 3.00 $0.52 80-81 $33,913,545 $13,991,103 33,141,011 26,306,208 11,568,481 885,135 41.26% $2.93 2.86 $0.60 81-82 $32,429,860 $13,645,922 25,412,056 21,118,678 9,678,495 775,042 42.08% $3.35 2.63 $0.74 82-83 $32,556,104 $12,429,875 22,699,831 18,525,895 9,566,069 748,929 38.18% $3.40 2.37 $0.89 83-84 $33,218,582 $12,813,029 23,538,734 19,188,394 9,612,275 758,159 38.57% $3.46 2.45 $0.87 84-85 $34,470,383 $13,417,760 24,141,287 19,649,835 9,497,756 756,760 38.93% $3.63 2.54 $0.87 85-86 $37,038,091 $13,965,802 24,943,358 20,228,754 9,710,703 766,939 37.71% $3.81 2.57 $0.92 86-87 $37,190,262 $14,538,504 24,834,207 20,750,689 10,074,338 788,755 39.09% $3.69 2.47 $0.91 87-88 $40,307,840 $16,183,029 25,898,552 20,121,180 10,782,693 840,843 40.15% $3.74 2.40 $0.93 88-89 $41,181,434 $17,527,970 27,908,880 22,817,198 10,862,764 867,026 42.56% $3.79 2.57 $0.85 89-90 $45,496,406 $19,168,856 30,833,877 25,011,134 10,946,559 894,437 42.13% $4.16 2.82 $0.85 90-91 $51,008,649 $20,352,242 32,813,590 27,098,104 11,417,566 932,923 39.90% $4.47 2.87 $0.93 91-92 $55,412,234 $24,031,292 34,021,076 28,152,608 13,088,481 1,003,820 43.37% $4.23 2.60 $0.92 SAN DIEGO TRANSIT CORPORATION 92-93 $55,965,573 $24,441,827 33,911,607 28,290,897 12,275,744 1,063,160 43.67% $4.56 2.76 $0.93 93-94 $54,735,950 $25,296,731 32,626,464 27,559,463 11,514,167 964,012 46.22% $4.75 2.83 $0.90 94-95 $54,458,716 $24,890,870 32,290,301 27,217,166 11,116,676 973,416 45.71% $4.90 2.90 $0.92 95-96 $52,844,641 $24,665,544 32,991,673 27,899,925 10,699,631 889,979 46.68% $4.94 3.08 $0.85 96-97 $53,729,910 $23,716,433 32,288,816 25,967,672 10,105,048 877,196 44.14% $5.32 3.20 $0.93 97-98 $55,471,259 $24,355,780 33,511,770 26,380,190 10,297,247 909,839 43.91% $5.39 3.25 $0.93 98-99 $57,972,520 $24,485,192 34,469,298 28,252,834 10,869,345 935,273 42.24% $5.33 3.17 $0.97 99-00 $60,925,000 $24,100,000 34,884,263 26,569,249 11,146,854 961,674 39.56% $5.47 3.13 $1.06 00-01 $67,257,730 $24,572,000 33,677,068 26,267,395 11,130,210 963,217 36.53% $6.04 3.03 $1.27 01-02 $71,944,000 $25,914,000 31,923,576 25,349,612 11,285,546 958,032 37.72% $6.09 2.83 $1.34 02-03 $71,209,003 $23,758,460 28,966,424 23,028,411 10,867,305 913,322 33.36% $6.55 2.67 $1.64 Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

81-82 $3,453,804 $2,787,175 3,893,073 3,659,185 1,004,861 27,776 80.70% $3.44 3.87 $0.17 82-83 $4,101,325 $3,037,204 4,177,010 4,044,989 1,266,319 30,376 74.05% $3.24 3.30 $0.25 83-84 $4,950,481 $3,976,264 5,401,091 4,801,126 1,612,697 34,038 80.32% $3.07 3.35 $0.18 84-85 $5,516,600 $4,753,300 5,973,965 5,392,345 1,600,228 34,438 86.16% $3.45 3.73 $0.13 85-86 $6,116,199 $5,560,148 6,995,674 6,294,555 1,795,735 41,371 90.91% $3.41 3.90 $0.08 86-87 $7,379,527 $6,336,741 7,776,166 6,805,374 2,044,831 53,495 85.87% $3.61 3.80 $0.13 87-88 $8,280,085 $7,362,028 9,280,616 8,506,381 2,129,521 53,631 88.91% $3.89 4.36 $0.10 88-89 $9,003,936 $8,480,826 10,716,454 9,849,208 2,237,206 57,404 94.19% $4.02 4.79 $0.05 89-90 $13,320,475 $12,411,220 16,005,726 15,370,145 4,014,744 82,033 93.17% $3.32 3.99 $0.06 90-91 $16,833,128 $13,453,473 18,029,989 17,092,017 4,454,978 91,028 79.92% $3.78 4.05 $0.19 91-92 $18,843,438 $13,972,888 17,162,550 16,430,786 4,507,494 99,648 74.15% $4.18 3.81 $0.28 92-93 $19,878,005 $12,999,123 16,961,838 15,772,460 4,410,636 99,769 65.39% $4.51 3.85 $0.41 93-94 $19,396,557 $12,839,279 14,887,952 12,450,989 4,175,656 99,315 66.19% $4.65 3.57 $0.44 94-95 $19,927,498 $12,896,511 15,624,411 12,292,790 4,098,876 97,650 64.72% $4.86 3.81 $0.45 INCORPORATED 95-96 $20,842,211 $14,119,409 16,770,356 13,387,730 4,215,284 100,761 67.74% $4.94 3.98 $0.40 SAN DIEGO TROLLEY 96-97 $23,150,851 $15,641,407 18,286,616 14,955,548 5,059,054 95,308 67.56% $4.58 3.61 $0.41 97-98 $26,480,208 $18,589,024 22,969,209 18,751,507 6,186,987 108,685 70.20% $4.28 3.71 $0.34 98-99 $29,340,950 $20,132,617 24,567,479 20,477,711 6,990,998 126,960 68.62% $4.20 3.51 $0.37 99-00 $32,154,689 $20,940,891 28,743,326 22,972,488 7,090,499 124,861 65.13% $4.53 4.05 $0.39 00-01 $37,282,268 $22,244,487 28,885,554 22,697,993 7,070,019 126,740 59.67% $5.27 4.09 $0.52 01-02 $37,358,997 $22,157,906 25,432,952 20,676,990 7,046,660 138,821 59.31% $5.30 3.61 $0.60 02-03 $38,985,869 $22,071,207 25,174,788 23,256,229 6,921,657 137,298 56.61% $5.63 3.64 $0.67 Notes: Figure for San Diego Trolley, Inc. is in car miles and train hours. Data includes special service categories.

CORONADO 99-00 $120,000 $0 45,810 0 6,985 1,778 0.00% $17.18 6.56 $2.62 FERRY 00-01 $120,000 $0 48,420 0 7,440 1,984 0.00% $16.13 6.51 $2.48 01-02 $120,000 $0 73,590 0 7,470 1,992 0.00% $16.06 9.85 $1.63 02-03 $123,600 $0 83,680 0 7,500 1,992 0.00% $16.48 11.16 $1.48 Notes: Figures for Ferry not included in fixed-route totals. No fare is collected on the ferry. Miles and hours are counted as revenue miles/hours for Quarterly Operations Report purposes. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

67-68 $4,930,985 $4,834,937 19,610,000 15,997,968 6,130,000 440,000 98.05% $0.80 3.20 $0.00 68-69 $5,852,529 $5,283,796 21,566,000 17,781,911 6,980,000 500,000 90.28% $0.84 3.09 $0.03 69-70 $5,898,675 $4,706,687 18,913,000 15,515,751 6,290,000 450,000 79.79% $0.94 3.01 $0.06 70-71 $8,005,800 $5,301,324 16,295,592 13,601,050 6,840,000 490,000 66.22% $1.17 2.38 $0.17 71-72 $8,385,336 $4,966,797 15,568,952 13,161,120 6,632,250 474,250 59.23% $1.26 2.35 $0.22 72-73 $11,301,495 $4,677,020 22,899,262 18,682,535 8,914,458 636,000 41.38% $1.27 2.57 $0.29 73-74 $13,733,299 $5,770,891 29,754,497 24,756,716 9,199,882 656,950 42.02% $1.49 3.23 $0.27 74-75 $18,721,021 $6,425,921 33,782,964 27,873,163 10,985,800 786,500 34.32% $1.70 3.08 $0.36 75-76 $23,374,157 $7,848,244 36,318,466 29,594,739 13,268,800 950,500 33.58% $1.76 2.74 $0.43 76-77 $25,949,568 $8,004,920 37,340,274 30,350,823 13,799,675 1,069,014 30.85% $1.88 2.71 $0.48 77-78 $27,430,777 $8,518,321 37,157,231 30,270,804 13,563,126 1,033,087 31.05% $2.02 2.74 $0.51 78-79 $29,070,733 $9,269,342 34,214,990 27,774,395 11,644,692 729,448 31.89% $2.50 2.94 $0.58 79-80 $32,738,582 $12,447,417 36,009,106 28,837,372 12,908,494 978,908 38.02% $2.54 2.79 $0.56 80-81 $37,207,153 $14,498,549 34,809,310 27,491,465 13,207,116 982,493 38.97% $2.82 2.64 $0.65 81-82 $39,632,679 $17,212,649 31,191,494 26,250,934 12,477,354 909,963 43.43% $3.18 2.50 $0.72 82-83 $41,468,837 $16,755,971 29,473,382 24,513,093 12,926,393 908,050 40.41% $3.21 2.28 $0.84 83-84 $43,089,390 $18,233,872 31,812,874 26,291,790 13,349,169 922,378 42.32% $3.23 2.38 $0.78 84-85 $44,982,130 $19,621,210 33,183,926 27,409,254 13,224,430 920,904 43.62% $3.40 2.51 $0.76 85-86 $47,749,945 $21,080,753 35,192,140 28,962,556 13,687,286 940,817 44.15% $3.49 2.57 $0.76 86-87 $49,687,238 $22,529,136 35,774,925 30,029,069 14,379,632 978,764 45.34% $3.46 2.49 $0.76 87-88 $54,680,573 $26,012,793 39,475,606 31,955,645 15,692,811 1,069,655 47.57% $3.48 2.52 $0.73 88-89 $56,771,877 $28,960,514 43,699,352 36,662,451 16,199,209 1,118,596 51.01% $3.50 2.70 $0.64 89-90 $67,474,589 $35,581,365 53,676,603 45,714,630 18,960,695 1,247,408 52.73% $3.56 2.83 $0.59 90-91 $78,082,007 $38,612,756 59,209,439 50,691,193 20,341,419 1,326,349 49.45% $3.84 2.91 $0.67 FIXED ROUTE OPERATOR TOTAL (EXCLUDING CORONADO FERRY) 91-92 $86,695,001 $44,037,704 60,693,401 51,906,215 23,101,552 1,479,111 50.80% $3.75 2.63 $0.70 92-93 $89,715,546 $43,961,401 60,860,698 51,997,084 22,278,819 1,559,965 49.00% $4.03 2.73 $0.75 93-94 $89,010,227 $45,509,057 57,765,625 48,311,050 21,464,701 1,473,760 51.13% $4.15 2.69 $0.75 94-95 $90,165,339 $45,283,831 58,899,982 48,508,925 21,256,511 1,498,815 50.22% $4.24 2.77 $0.76 95-96 $91,017,349 $46,952,790 62,080,336 51,369,812 21,286,538 1,479,946 51.59% $4.28 2.92 $0.71 96-97 $133,858,827 $59,676,638 78,047,377 62,694,224 31,033,745 2,010,328 44.58% $4.31 2.51 $0.95 97-98 $142,236,984 $65,564,159 86,446,912 67,976,758 33,038,828 2,113,651 46.10% $4.31 2.62 $0.89 98-99 $149,732,476 $68,483,689 90,582,180 72,445,548 34,705,421 2,191,863 45.74% $4.31 2.61 $0.90 99-00 $163,399,026 $68,841,226 96,024,045 74,122,201 35,337,288 2,244,862 42.13% $4.62 2.72 $0.98 00-01 $181,460,908 $72,035,705 95,128,745 73,883,302 35,474,476 2,252,464 39.70% $5.12 2.68 $1.15 01-02 $193,072,092 $76,633,461 89,953,608 71,381,208 35,960,073 2,312,806 39.69% $5.37 2.50 $1.29 02-03 $204,079,831 $75,332,444 87,224,915 72,317,225 35,330,465 2,334,226 36.91% $5.78 2.47 $1.48 Notes: Figures for North County not included prior to FY97. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

SANDAG AREA GENERAL PUBLIC DEMAND RESPONSIVE SERVICES

74-75 $145,000 $31,100 88,869 88,869 232,400 NA 21.45% $0.62 0.38 $1.28 75-76 $159,390 $38,600 108,558 108,558 259,144 NA 24.22% $0.62 0.42 $1.11 76-77 $157,846 $32,386 84,945 84,945 227,578 NA 20.52% $0.69 0.37 $1.48 77-78 $230,089 $52,951 90,699 90,699 287,742 NA 23.01% $0.80 0.32 $1.95 78-79 $220,514 $55,220 97,548 97,548 290,899 18,123 25.04% $0.76 0.34 $1.69 79-80 $303,436 $76,764 132,738 125,575 251,707 15,684 25.30% $1.21 0.53 $1.71 80-81 $404,758 $105,655 160,214 146,774 327,743 19,803 26.10% $1.23 0.49 $1.87 81-82 $356,075 $112,786 130,563 118,175 274,431 16,983 31.67% $1.30 0.48 $1.86 82-83 $393,739 $123,719 144,564 126,174 293,425 18,814 31.42% $1.34 0.49 $1.87 83-84 $390,218 $125,350 149,900 129,261 266,807 16,958 32.12% $1.46 0.56 $1.77 84-85 $384,724 $124,704 143,364 126,720 261,236 17,272 32.41% $1.47 0.55 $1.81 85-86 $441,221 $121,552 149,752 137,065 288,463 18,540 27.55% $1.53 0.52 $2.13 86-87 $444,630 $123,375 142,692 128,952 272,614 17,673 27.75% $1.63 0.52 $2.25 87-88 $410,172 $114,412 131,245 117,407 251,248 16,837 27.89% $1.63 0.52 $2.25 88-89 $419,369 $105,839 120,530 116,176 229,879 16,082 25.24% $1.82 0.52 $2.60 89-90 $385,987 $89,927 100,455 95,841 198,104 13,235 23.30% $1.95 0.51 $2.95 90-91 $400,791 $85,937 95,599 91,208 185,459 12,390 21.44% $2.16 0.52 $3.29 91-92 $395,975 $81,735 91,328 87,480 177,452 12,263 20.64% $2.23 0.51 $3.44 92-93 $435,587 $70,551 55,638 53,817 106,455 7,688 16.20% $4.09 0.52 $6.56 LA MESA DIAL-A-RIDE 93-94 $449,317 $81,198 58,138 56,388 168,454 16,374 18.07% $2.67 0.35 $6.33 94-95 $452,346 $81,186 59,490 57,555 179,769 17,768 17.95% $2.52 0.33 $6.24 95-96 $495,180 $80,464 60,198 58,538 177,209 17,130 16.25% $2.79 0.34 $6.89 96-97 $427,897 $70,099 42,477 41,518 126,666 12,648 16.38% $3.38 0.34 $8.42 97-98 $404,223 $48,161 29,768 29,768 98,697 10,758 11.91% $4.10 0.30 $11.96 98-99 $356,365 $44,359 31,698 24,342 103,251 10,125 12.45% $3.45 0.31 $9.84 99-00 $423,050 $51,800 31,902 31,902 107,918 11,616 12.24% $3.92 0.30 $11.64 00-01 $463,400 $44,300 26,836 26,836 94,144 10,577 9.56% $4.92 0.29 $15.62 01-02 $461,904 $41,431 24,361 24,361 92,186 10,797 8.97% $5.01 0.26 $17.26 02-03 $436,819 $22,946 15,646 15,646 63,865 8,012 5.25% $6.84 0.24 $26.45 Notes: This service was discontinued June FY03.

96-97 $1,032,845 $233,773 205,411 178,682 672,322 49,761 22.63% $1.54 0.31 $3.89 97-98 $1,180,466 $213,005 186,887 163,132 654,407 48,089 18.04% $1.80 0.29 $5.18 98-99 $1,179,436 $206,498 178,870 153,574 636,752 46,239 17.51% $1.85 0.28 $5.44 99-00 $1,110,721 $183,204 157,719 134,332 607,119 45,454 16.49% $1.83 0.26 $5.88 MTS 00-01 $1,370,442 $225,653 292,435 239,968 424,945 40,987 16.47% $3.22 0.69 $3.91

DART/FLEX 01-02 $1,364,772 $315,764 387,975 322,019 423,432 41,705 23.14% $3.22 0.92 $2.70 02-03 $1,345,644 $364,844 453,808 375,406 414,353 38,605 27.11% $3.25 1.10 $2.16 Notes: Service was previously included in San Diego Transit Fixed Route data. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

87-88 $95,145 $26,937 31,032 28,616 73,097 10,472 28.31% $1.30 0.42 $2.20 88-89 $113,681 $31,001 35,195 31,842 86,470 10,884 27.27% $1.31 0.41 $2.35 89-90 $126,104 $31,304 35,665 33,114 88,591 11,010 24.82% $1.42 0.40 $2.66 90-91 $190,306 $24,251 27,663 25,684 119,339 14,831 12.74% $1.59 0.23 $6.00 91-92 $211,901 $19,865 20,481 18,408 116,291 7,794 9.37% $1.82 0.18 $9.38 92-93 $211,510 $23,995 20,966 18,414 103,568 7,128 11.34% $2.04 0.20 $8.94 93-94 $218,414 $25,038 25,222 21,852 104,500 7,433 11.46% $2.09 0.24 $7.67 94-95 $194,977 $24,250 18,965 16,489 64,057 6,459 12.44% $3.04 0.30 $9.00 95-96 $156,671 $13,792 11,007 9,710 55,067 4,327 8.80% $2.85 0.20 $12.98 96-97 $261,180 $22,080 26,957 23,075 85,302 6,455 8.45% $3.06 0.32 $8.87 97-98 $325,924 $51,619 84,037 71,185 144,433 9,572 15.84% $2.26 0.58 $3.26 98-99 $388,737 $77,601 126,483 108,446 168,916 11,370 19.96% $2.30 0.75 $2.46 99-00 $423,721 $81,801 132,414 114,479 152,746 10,212 19.31% $2.77 0.87 $2.58 00-01 $408,078 $92,910 138,435 109,748 146,019 11,105 22.77% $2.79 0.95 $2.28 01-02 $456,284 $103,223 118,052 115,897 120,696 10,074 22.62% $3.78 0.98 $2.99 02-03 $433,148 $73,342 129,867 101,980 139,366 11,554 16.93% $3.11 0.93 $2.77 Notes: This service was discontinued in October FY04. Data includes Flex Routes 851 and 853 data that are still in service.

73-74 $79,973 $24,436 66,124 66,124 103,169 NA 30.56% $0.78 0.64 $0.84 74-75 $226,728 $65,685 176,818 176,818 283,399 NA 28.97% $0.80 0.62 $0.91 75-76 $272,959 $77,482 210,899 210,899 331,898 NA 28.39% $0.82 0.64 $0.93 76-77 $268,264 $68,149 187,423 187,423 304,895 NA 25.40% $0.88 0.61 $1.07 77-78 $319,479 $95,465 192,920 192,920 347,954 NA 29.88% $0.92 0.55 $1.16 78-79 $314,119 $95,465 180,694 180,694 332,949 NA 30.39% $0.94 0.54 $1.21 79-80 $407,926 $100,448 192,888 192,888 359,298 22,627 24.62% $1.14 0.54 $1.59 80-81 $470,314 $140,353 194,751 194,751 382,974 22,766 29.84% $1.23 0.51 $1.69 81-82 $460,743 $135,545 176,166 176,166 357,785 21,321 29.42% $1.29 0.49 $1.85 82-83 $458,428 $138,247 178,949 178,949 340,687 21,236 30.16% $1.35 0.53 $1.79 83-84 $414,725 $129,605 162,428 162,468 300,194 19,580 31.25% $1.38 0.54 $1.76 84-85 $408,809 $115,782 154,486 154,156 294,539 19,823 28.32% $1.39 0.52 $1.90 85-86 $452,588 $117,752 157,056 156,823 318,176 21,864 26.02% $1.42 0.49 $2.13 86-87 $491,126 $138,199 169,279 169,100 335,980 22,662 28.14% $1.46 0.50 $2.08 87-88 $464,504 $118,410 152,987 152,896 308,331 20,899 25.49% $1.51 0.50 $2.26 88-89 $511,676 $118,670 153,063 150,874 321,930 26,558 23.19% $1.59 0.48 $2.57 89-90 $467,949 $125,852 125,975 125,296 280,718 18,041 26.89% $1.67 0.45 $2.72 90-91 $513,485 $131,382 131,250 130,538 281,513 18,092 25.59% $1.82 0.47 $2.91 91-92 $430,544 $108,026 107,904 120,320 234,188 16,940 25.09% $1.84 0.46 $2.99 92-93 $269,732 $45,749 21,294 20,618 89,976 7,421 16.96% $3.00 0.24 $10.52 MTS EL CAJON DIAL-A-RIDE93-94 $288,712 $45,909 MTS EAST COUNTY DIAL-A-RIDE 23,154 22,485 90,639 7,614 15.90% $3.19 0.26 $10.49 94-95 $290,473 $48,229 21,495 20,384 87,184 7,403 16.60% $3.33 0.25 $11.27 95-96 $231,261 $28,353 14,233 13,625 67,207 6,159 12.26% $3.44 0.21 $14.26 96-97 $225,200 $22,315 10,889 10,550 56,089 5,935 9.91% $4.02 0.19 $18.63 97-98 $230,527 $20,473 11,379 9,362 59,879 6,608 8.88% $3.85 0.19 $18.46 98-99 $374,898 $30,687 40,775 33,937 101,568 10,744 8.19% $3.69 0.40 $8.44 99-00 $446,285 $54,799 70,305 64,193 121,655 12,246 12.28% $3.67 0.58 $5.57 00-01 $386,168 $52,973 66,321 56,665 128,315 12,963 13.72% $3.01 0.52 $5.02 01-02 $436,035 $47,657 71,281 64,674 126,501 13,379 10.93% $3.45 0.56 $5.45 02-03 $469,584 $70,961 67,377 56,934 107,350 12,526 15.11% $4.37 0.63 $5.92 Notes: This service was discontinued in April FY03. Data includes Flex Route 874 data that is still in service. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

84-85 $57,192 $20,940 4,134 4,134 NA NA 36.61% NA NA $8.77 85-86 $68,450 $27,006 4,363 4,363 67,475 2,699 39.45% $1.01 0.06 $9.50 86-87 $118,767 $56,205 7,340 7,340 88,425 3,537 47.32% $1.34 0.08 $8.52 87-88 $147,284 $67,985 9,107 9,107 103,925 4,157 46.16% $1.42 0.09 $8.71 88-89 $163,389 $76,910 10,351 11,548 109,550 4,704 47.07% $1.49 0.09 $8.35 89-90 $214,344 $96,067 12,453 12,453 98,100 3,929 44.82% $2.18 0.13 $9.50 90-91 $271,769 $147,793 16,201 16,210 138,525 5,548 54.38% $1.96 0.12 $7.65 91-92 $272,789 $162,786 16,886 16,886 185,925 7,356 59.67% $1.47 0.09 $6.51 92-93 $256,677 $179,655 17,117 17,117 190,725 7,629 69.99% $1.35 0.09 $4.50 93-94 $152,066 $101,479 8,733 8,733 121,981 3,524 66.73% $1.25 0.07 $5.79 94-95 $135,209 $101,653 9,179 9,179 168,792 4,449 75.18% $0.80 0.05 $3.66 95-96 $210,231 $166,480 15,067 20,914 271,052 7,512 79.19% $0.78 0.06 $2.90 96-97 $313,167 $257,486 23,020 23,020 435,338 11,720 82.22% $0.72 0.05 $2.42 97-98 $334,552 $280,980 23,481 23,481 457,548 12,575 83.99% $0.73 0.05 $2.28 98-99 $401,381 $322,076 23,921 23,921 284,544 7,963 80.24% $1.41 0.08 $3.32 99-00 $426,575 $337,284 24,609 24,609 465,035 12,838 79.07% $0.92 0.05 $3.63 00-01 $417,654 $296,890 22,387 22,387 421,189 11,881 71.09% $0.99 0.05 $5.39 01-02 $288,167 $255,572 20,085 20,085 362,514 10,198 88.69% $0.79 0.06 $1.62 02-03 $137,500 $114,869 9,419 9,419 161,071 4,486 83.54% $0.85 0.06 $2.40 Notes: The transit subsidy for this service was discontinued in December FY03. This service is no longer be part of the MTS.

94-95 $731,474 $0 131,334 131,334 154,488 17,634 0.00% $4.73 0.85 $5.57 95-96 $648,107 $0 147,257 147,257 159,383 17,777 0.00% $4.07 0.92 $4.40 96-97 $549,062 $0 166,045 166,045 135,072 15,058 0.00% $4.06 1.23 $3.31 97-98 $563,403 $54,752 168,710 168,710 139,677 15,390 9.72% $4.03 1.21 $3.01 98-99 $559,610 $71,610 185,850 185,850 142,864 14,398 12.80% $3.92 1.30 $2.63 99-00 $535,398 $68,033 160,619 160,619 135,898 15,073 12.71% $3.94 1.18 $2.91 00-01 $516,880 $68,982 194,493 194,493 138,256 14,844 13.35% $3.74 1.41 $2.30 CONNECTION

MTS SORRENTO 01-02 $517,538 $74,751 192,631 192,631 139,838 14,874 14.44% $3.70 1.38 $2.30 VALLEY COASTER 02-03 $634,565 $86,752 190,664 190,664 130,840 14,679 13.67% $4.85 1.46 $2.87 96-97 $493,052 $59,104 108,416 84,144 185,055 13,969 12.00% $4.55 0.59 $4.00 97-98 $510,159 $53,939 103,245 77,403 180,162 13,944 11.00% $4.94 0.57 $4.42 98-99 $525,309 $53,428 101,071 77,228 184,666 13,945 10.00% $5.20 0.55 $4.67 99-00 $531,590 $49,007 100,034 74,894 161,319 13,949 9.00% $5.31 0.62 $4.82 00-01 $605,633 $43,596 84,306 65,065 158,714 13,849 7.00% $7.18 0.53 $6.66

NCTD FAST01-02 $566,085 $55,808 MTS POWAY AIRPORTER 77,535 60,737 152,792 13,645 10.00% $7.30 0.51 $6.58 02-03 $847,387 $30,307 109,178 89,241 216,274 19,081 3.58% $3.92 0.50 $7.48 Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

73-74 $79,973 $24,436 66,124 66,124 103,169 - 30.56% $0.78 0.64 $0.84 74-75 $226,728 $65,685 176,818 176,818 283,399 - 28.97% $0.80 0.62 $0.91 75-76 $272,959 $77,482 210,899 210,899 331,898 - 28.39% $0.82 0.64 $0.93 76-77 $268,264 $68,149 187,423 187,423 304,895 - 25.40% $0.88 0.61 $1.07 77-78 $319,479 $95,465 192,920 192,920 347,954 - 29.88% $0.92 0.55 $1.16 78-79 $317,789 $97,141 184,046 184,046 336,767 258 30.57% $0.94 0.55 $1.20 79-80 $444,544 $114,989 217,552 217,552 391,773 24,841 25.87% $1.13 0.56 $1.51 80-81 $545,436 $164,640 238,929 238,929 446,820 27,151 30.19% $1.22 0.53 $1.59 81-82 $550,850 $169,279 220,065 220,065 418,117 25,564 30.73% $1.32 0.53 $1.73 82-83 $551,684 $172,617 225,425 225,425 404,793 27,112 31.29% $1.36 0.56 $1.68 83-84 $514,164 $155,481 198,394 197,132 351,121 23,579 30.24% $1.46 0.57 $1.81 84-85 $579,262 $165,596 197,228 195,551 363,031 25,767 28.59% $1.60 0.54 $2.10 85-86 $674,785 $179,466 207,166 205,314 475,931 31,427 26.60% $1.42 0.44 $2.39 86-87 $767,264 $230,658 228,427 224,599 516,599 32,003 30.06% $1.49 0.44 $2.35 87-88 $767,100 $221,821 208,622 206,388 498,242 30,766 28.92% $1.54 0.42 $2.61 88-89 $823,033 $231,457 207,042 207,602 511,696 36,954 28.12% $1.61 0.40 $2.86 89-90 $856,928 $269,459 185,449 182,890 467,668 28,280 31.44% $1.83 0.40 $3.17 90-91 $1,006,644 $334,111 203,516 200,410 535,787 31,939 33.19% $1.88 0.38 $3.30 GENERAL PUBLIC 91-92 $934,361 $322,522 177,716 185,781 530,646 33,120 34.52% $1.76 0.33 $3.44 92-93 $646,628 $266,489 69,961 67,387 342,513 33,662 41.21% $1.89 0.20 $5.43

DEMAND RESPONSIVE TOTAL 93-94 $603,475 $167,056 49,212 47,416 260,411 16,866 27.68% $2.32 0.19 $8.87 94-95 $1,173,582 $151,307 163,153 161,972 414,047 29,972 12.89% $2.83 0.39 $6.27 95-96 $1,089,599 $194,833 176,557 181,796 497,642 31,448 17.88% $2.19 0.35 $5.07 96-97 $3,302,403 $664,857 583,215 527,034 1,695,844 115,546 20.13% $1.95 0.34 $4.52 97-98 $3,549,254 $722,929 607,507 543,041 1,734,803 116,936 20.37% $2.05 0.35 $4.65 98-99 $3,785,736 $806,259 688,668 607,298 1,622,561 114,784 21.30% $2.33 0.42 $4.33 99-00 $3,897,340 $825,928 677,602 605,028 1,751,690 121,388 21.19% $2.22 0.39 $4.53 00-01 $4,168,255 $825,304 825,213 715,162 1,511,582 116,206 19.80% $2.76 0.55 $4.05 01-02 $4,090,785 $894,206 891,920 800,404 1,417,959 114,672 21.86% $2.88 0.63 $3.58 02-03 $4,304,647 $764,021 975,959 839,290 1,233,119 108,944 17.75% $3.49 0.79 $3.63 Notes: Figures for North County not included prior to FY97. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

SANDAG AREA ADA COMPLEMENTARY PARATRANSIT SERVICES

95-96 $1,256,685 $146,785 56,443 55,416 555,325 33,684 11.68% $2.26 0.10 $19.66 96-97 $1,655,357 $336,413 106,479 103,618 953,257 59,061 20.32% $1.74 0.11 $12.39 97-98 $2,279,790 $417,247 130,483 125,007 1,126,692 80,841 18.30% $2.02 0.12 $14.27 98-99 $2,274,675 $472,690 139,034 129,463 1,283,892 75,889 20.78% $1.77 0.11 $12.96 99-00 $2,629,497 $510,342 149,175 137,011 1,613,818 82,279 19.41% $1.63 0.09 $14.21

CENTRAL 00-01 $4,415,169 $703,907 192,847 172,443 1,957,277 118,084 15.94% $2.26 0.10 $19.24

MTS ACCESS - 01-02 $4,448,575 $816,510 218,094 203,255 2,017,476 123,868 18.35% $2.21 0.11 $16.65 02-03 $5,597,299 $867,193 220,840 212,006 2,177,621 128,264 15.49% $2.57 0.10 $21.42 79-80 $121,422 $4,702 5,956 5,956 73,080 3,581 3.87% $1.66 0.08 $19.60 80-81 $188,619 $23,494 21,399 21,399 171,694 8,823 12.46% $1.10 0.12 $7.72 81-82 $251,881 $33,869 29,576 29,576 217,070 11,490 13.45% $1.16 0.14 $7.37 82-83 $265,998 $36,942 29,622 28,932 210,926 13,937 13.89% $1.26 0.14 $7.73 83-84 $355,405 $46,692 38,481 38,036 239,868 16,673 13.14% $1.48 0.16 $8.02 84-85 $334,735 $46,342 39,198 39,198 250,554 16,219 13.84% $1.34 0.16 $7.36 85-86 $333,402 $44,712 37,901 37,558 249,275 16,258 13.41% $1.34 0.15 $7.62 86-87 $365,337 $52,534 36,579 36,579 234,318 16,362 14.38% $1.56 0.16 $8.55 87-88 $422,793 $51,858 35,944 35,944 219,960 16,530 12.27% $1.92 0.16 $10.32 88-89 $349,981 $63,811 43,582 41,790 278,660 20,514 18.23% $1.26 0.16 $6.57 89-90 $381,539 $60,651 41,184 41,184 275,561 20,105 15.90% $1.38 0.15 $7.79 90-91 $451,503 $68,315 46,760 46,760 314,980 22,981 15.13% $1.43 0.15 $8.19 91-92 $612,065 $92,134 57,033 57,033 348,937 22,549 15.05% $1.75 0.16 $9.12 92-93 $827,579 $112,596 63,844 61,984 398,516 27,836 13.61% $2.08 0.16 $11.20 93-94 $992,707 $150,600 75,010 73,549 453,617 31,904 15.17% $2.19 0.17 $11.23 94-95 $950,029 $143,015 67,333 66,936 426,442 28,390 15.05% $2.23 0.16 $11.99 95-96 $1,032,036 $141,021 67,774 66,740 443,984 30,113 13.66% $2.32 0.15 $13.15 96-97 $1,336,617 $154,531 106,905 104,301 517,256 34,338 11.56% $2.58 0.21 $11.06 97-98 $2,333,137 $287,512 120,675 116,035 767,621 49,860 12.32% $3.04 0.16 $16.95 MTS ADA PARATRANSIT - SUBURBAN 98-99 $2,246,761 $280,077 127,795 117,833 838,155 56,457 12.47% $2.68 0.15 $15.39 99-00 $2,639,422 $311,422 139,274 134,306 1,142,517 63,855 11.80% $2.31 0.12 $16.72 00-01 $3,051,049 $285,926 130,765 117,834 984,634 66,797 9.37% $3.10 0.13 $21.15 01-02 $2,838,077 $385,346 127,387 115,094 973,673 64,369 13.58% $2.91 0.13 $19.25 02-03 $2,909,626 $423,336 139,730 126,213 1,076,706 72,240 14.55% $2.70 0.13 $17.79 96-97 $1,348,305 $158,881 74,743 70,096 605,903 35,313 28.00% $3.30 0.12 $1.84 97-98 $1,494,861 $176,020 81,447 78,953 711,476 39,956 30.00% $3.32 0.11 $1.76 98-99 $1,597,151 $170,400 84,844 82,946 793,311 42,139 29.00% $3.51 0.11 $1.83 99-00 $1,676,476 $177,138 84,367 83,042 772,688 41,026 28.10% $3.77 0.11 $2.00 00-01 $1,800,578 $166,733 80,355 79,449 734,494 39,728 23.49% $4.29 0.11 $2.46

NCTD LIFT 01-02 $1,943,457 $168,704 83,278 82,640 743,259 41,115 23.01% $4.64 1.32 $2.71 02-03 $2,137,903 $156,998 83,170 82,941 765,372 42,838 7.34% $2.79 0.11 $23.82 Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

75-76 $537,000 $27,300 124,000 124,000 610,000 NA 5.08% $0.88 0.20 $4.11 76-77 $534,000 $31,200 142,000 142,000 628,000 NA 5.84% $0.85 0.23 $3.54 77-78 $567,000 $31,900 145,000 145,000 563,000 NA 5.63% $1.01 0.26 $3.69 78-79 $474,496 $28,493 137,508 137,508 404,432 NA 6.00% $1.17 0.34 $3.24 79-80 $918,276 $55,581 160,294 149,169 507,673 44,244 6.05% $1.81 0.32 $5.38 80-81 $1,139,880 $103,246 197,633 174,273 672,999 54,578 9.06% $1.69 0.29 $5.25 81-82 $1,182,208 $142,372 182,527 159,728 638,469 50,605 12.04% $1.85 0.29 $5.70 82-83 $1,195,919 $235,066 184,927 165,918 773,590 46,949 19.66% $1.55 0.24 $5.20 83-84 $1,799,745 $302,747 276,254 245,700 1,040,507 68,717 16.82% $1.73 0.27 $5.42 84-85 $1,734,537 $317,197 289,741 286,997 985,661 66,724 18.29% $1.76 0.29 $4.89 85-86 $1,937,449 $450,302 325,424 320,226 1,164,256 75,237 23.24% $1.66 0.28 $4.57 86-87 $2,512,188 $762,076 388,591 385,673 1,392,989 83,966 30.34% $1.80 0.28 $4.50 87-88 $2,897,091 $975,285 423,945 420,714 1,573,623 93,844 33.66% $1.84 0.27 $4.53 88-89 $2,799,607 $949,310 399,311 374,336 1,654,433 98,802 33.91% $1.69 0.24 $4.63 89-90 $3,109,349 $1,024,041 418,775 415,669 1,696,887 101,335 32.93% $1.83 0.25 $4.98 90-91 $3,542,932 $1,239,624 479,868 476,291 1,943,388 116,553 34.99% $1.82 0.25 $4.80 91-92 $3,803,777 $1,216,590 495,170 491,791 1,992,084 118,500 31.98% $1.91 0.25 $5.22 92-93 $3,269,676 $576,705 360,432 355,982 1,480,988 92,666 17.64% $2.21 0.24 $7.47 93-94 $2,539,472 $567,513 289,950 287,242 1,189,148 77,858 22.35% $2.14 0.24 $6.80 94-95 $2,327,591 $472,463 246,764 221,486 1,098,566 65,448 20.30% $2.12 0.22 $7.52 95-96 $1,315,019 $221,177 108,875 107,752 565,182 41,086 16.82% $2.33 0.19 $10.05 96-97 $4,340,279 $649,825 288,127 278,015 2,076,416 128,712 14.97% $2.09 0.14 $12.81 97-98 $6,107,788 $880,779 332,605 319,995 2,605,789 170,657 14.42% $2.34 0.13 $15.72 ADA COMPLEMENTARY PARATRANSIT TOTAL 98-99 $6,118,587 $923,167 351,673 330,242 2,915,358 174,485 15.09% $2.10 0.12 $14.77 99-00 $6,945,395 $998,902 372,816 354,359 3,529,023 187,160 14.38% $1.97 0.11 $15.95 00-01 $9,266,796 $1,156,566 403,967 369,726 3,676,405 224,609 12.48% $2.52 0.11 $20.08 01-02 $9,230,109 $1,370,560 428,759 400,989 3,734,408 229,352 14.85% $2.47 0.11 $18.33 02-03 $10,644,828 $1,447,527 443,740 421,160 4,019,699 243,342 13.60% $2.65 0.11 $20.73 Notes: Figures for North County not included prior to FY97. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

67-68 $4,930,985 $4,834,937 19,610,000 15,997,968 6,130,000 440,000 98.05% $0.80 3.20 $0.00 68-69 $5,852,529 $5,283,796 21,566,000 17,781,911 6,980,000 500,000 90.28% $0.84 3.09 $0.03 69-70 $5,898,675 $4,706,687 18,913,000 15,515,751 6,290,000 450,000 79.79% $0.94 3.01 $0.06 70-71 $8,005,800 $5,301,324 16,295,592 13,601,050 6,840,000 490,000 66.22% $1.17 2.38 $0.17 71-72 $8,385,336 $4,966,797 15,568,952 13,161,120 6,632,250 474,250 59.23% $1.26 2.35 $0.22 72-73 $11,301,495 $4,677,020 22,899,262 18,682,535 8,914,458 636,000 41.38% $1.27 2.57 $0.29 73-74 $13,813,272 $5,795,327 29,820,621 24,822,840 9,303,051 656,950 41.95% $1.48 3.21 $0.27 74-75 $18,947,749 $6,491,606 33,959,782 28,049,981 11,269,199 786,500 34.26% $1.68 3.01 $0.37 75-76 $24,184,116 $7,953,026 36,653,365 29,929,638 14,210,698 950,500 32.89% $1.70 2.58 $0.44 76-77 $26,751,832 $8,104,269 37,669,697 30,680,246 14,732,570 1,069,014 30.29% $1.82 2.56 $0.50 77-78 $28,317,256 $8,645,686 37,495,151 30,608,724 14,474,080 1,033,087 30.53% $1.96 2.59 $0.52 78-79 $29,863,018 $9,394,976 34,536,544 28,095,949 12,385,891 729,706 31.46% $2.41 2.79 $0.59 79-80 $34,101,402 $12,617,987 36,386,952 29,204,093 13,807,940 1,047,993 37.00% $2.47 2.64 $0.59 80-81 $38,892,469 $14,766,435 35,245,872 27,904,667 14,326,935 1,064,222 37.97% $2.71 2.46 $0.68 81-82 $41,365,737 $17,524,300 31,594,086 26,630,727 13,533,940 986,132 42.36% $3.06 2.33 $0.75 82-83 $43,216,440 $17,163,654 29,883,734 24,904,436 14,104,776 982,111 39.72% $3.06 2.12 $0.87 83-84 $45,403,299 $18,692,100 32,287,522 26,734,622 14,740,797 1,014,674 41.17% $3.08 2.19 $0.83 84-85 $47,295,929 $20,104,003 33,670,895 27,891,802 14,573,122 1,013,395 42.51% $3.25 2.31 $0.81 85-86 $50,362,179 $21,710,521 35,724,730 29,488,096 15,327,473 1,047,481 43.11% $3.29 2.33 $0.80 86-87 $52,966,690 $23,521,870 36,391,943 30,639,341 16,289,220 1,094,733 44.41% $3.25 2.23 $0.81 87-88 $58,344,764 $27,209,899 40,108,173 32,582,747 17,764,676 1,194,265 46.64% $3.28 2.26 $0.78 88-89 $60,394,517 $30,141,281 44,305,705 37,244,389 18,365,338 1,254,352 49.91% $3.29 2.41 $0.68 89-90 $71,440,866 $36,874,865 54,280,827 46,313,189 21,125,250 1,377,023 51.62% $3.38 2.57 $0.64

SANDAG OPERATORS TOTAL 90-91 $82,631,583 $40,186,491 59,892,823 51,367,894 22,820,594 1,474,841 48.63% $3.62 2.62 $0.71 91-92 $91,433,139 $45,576,816 61,366,287 52,583,787 25,624,282 1,630,731 49.85% $3.57 2.39 $0.75 92-93 $93,631,850 $44,804,595 61,291,091 52,420,453 24,102,320 1,686,293 47.85% $3.88 2.54 $0.80 93-94 $92,153,174 $46,243,626 58,104,787 48,645,708 22,914,260 1,568,484 50.18% $4.02 2.54 $0.79 94-95 $93,666,512 $45,907,601 59,309,899 48,892,383 22,769,124 1,594,235 49.01% $4.11 2.60 $0.81 95-96 $93,421,967 $47,368,800 62,365,768 51,659,360 22,349,362 1,552,480 50.70% $4.18 2.79 $0.74 96-97 $141,501,509 $60,991,320 78,918,719 63,499,273 34,806,005 2,254,586 43.10% $4.07 2.27 $1.02 97-98 $151,894,026 $67,167,867 87,387,024 68,839,794 37,379,420 2,401,244 44.22% $4.06 2.34 $0.97 98-99 $159,636,799 $70,213,115 91,622,521 73,383,088 39,243,340 2,481,132 43.98% $4.07 2.33 $0.98 (FIXED ROUTE, DEMAND RESPONSIVE, ADA PARATRANSIT, AND FERRY) 99-00 $174,361,761 $70,666,056 97,120,273 75,081,588 40,624,986 2,555,188 40.53% $4.29 2.39 $1.07 00-01 $195,015,959 $74,017,575 96,406,345 74,968,190 40,669,903 2,595,263 37.95% $4.80 2.37 $1.26 01-02 $206,512,986 $78,898,227 91,347,877 72,582,601 41,119,910 2,658,822 38.20% $5.02 2.22 $1.40 02-03 $219,152,906 $77,543,992 88,728,294 73,577,676 40,590,783 2,688,504 35.38% $5.40 2.19 $1.60 Notes: Figures for North County not included prior to FY97. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

DISCONTINUED MTS SERVICES

MTS AREA GENERAL PUBLIC DEMAND RESPONSIVE SERVICES

CORONADO 79-80 $15,946 $7,248 10,079 10,079 13,595 922 45.45% $1.17 0.74 $0.86 DIAL-A- 80-81 $17,894 $7,267 12,683 12,683 16,250 1,257 40.61% $1.10 0.78 $0.84 RIDE 81-82 $35,815 $12,258 15,179 15,179 17,404 1,760 34.23% $2.06 0.87 $1.55 82-83 $25,527 $9,500 12,788 12,788 14,916 3,120 37.22% $1.71 0.86 $1.25 Notes: Service discontinued in FY 83.

78-79 $3,670 $1,676 3,352 3,352 3,818 258 45.67% $0.96 0.88 $0.59 79-80 $20,672 $7,293 14,585 14,585 18,880 1,292 35.28% $1.09 0.77 $0.92 80-81 $57,228 $17,020 31,495 31,495 47,596 3,128 29.74% $1.20 0.66 $1.28 81-82 $54,292 $21,476 28,720 28,720 42,928 2,483 39.56% $1.26 0.67 $1.14 82-83 $67,729 $24,870 33,688 33,688 49,190 2,756 36.72% $1.38 0.68 $1.27 83-84 $70,386 $25,498 35,562 34,306 49,462 3,009 36.23% $1.42 0.72 $1.26 84-85 $73,972 $25,359 34,747 33,409 51,782 3,355 34.28% $1.43 0.67 $1.40 85-86 $100,619 $29,240 39,992 38,532 70,092 4,338 29.06% $1.44 0.57 $1.78 86-87 $100,793 $29,348 44,874 41,451 70,327 4,301 29.12% $1.43 0.64 $1.59 87-88 $95,250 $28,469 39,368 37,458 62,956 4,065 29.89% $1.51 0.63 $1.70 88-89 $93,334 $27,261 36,186 37,822 58,461 3,966 29.21% $1.60 0.62 $1.83 89-90 $110,762 $39,670 40,660 38,678 68,222 4,653 35.82% $1.62 0.60 $1.75 90-91 $147,755 $48,930 50,965 48,480 82,345 5,616 33.12% $1.79 0.62 $1.94 91-92 $145,344 $45,810 48,028 43,689 79,152 5,966 31.52% $1.84 0.61 $2.07 (LEMON GROVE DIAL-A-RIDE) 92-93 $109,124 $40,105 30,890 29,000 58,424 4,532 36.75% $1.87 0.53 $2.23 93-94 $162,697 $19,668 17,325 16,198 47,792 5,728 12.09% $3.40 0.36 $8.26

SAN DIEGO COUNTY TRANSIT SERVICES 94-95 $16,426 $1,425 1,145 1,075 3,583 486 8.68% $4.58 0.32 $13.10 Notes: Service discontinued in FY 95.

83-84 $29,053 $378 404 358 1,465 990 1.30% $19.83 0.28 $70.98 84-85 $39,289 $3,515 3,861 3,852 16,710 2,589 8.95% $2.35 0.23 $9.27 85-86 $53,128 $5,468 5,755 5,596 20,188 2,526 10.29% $2.63 0.29 $8.28 86-87 $56,578 $6,906 6,934 6,708 21,867 1,503 12.21% $2.59 0.32 $7.16 87-88 $60,062 $6,957 7,160 6,927 23,030 1,645 11.58% $2.61 0.31 $7.42 88-89 $54,634 $8,616 7,442 7,358 21,755 1,726 15.77% $2.51 0.34 $6.18 89-90 $63,873 $7,870 6,361 6,463 20,628 1,657 12.32% $3.10 0.31 $8.80 90-91 $73,635 $6,006 5,100 5,182 33,404 2,683 8.16% $2.20 0.15 $13.26

TRANSIT SERVICES 91-92 $85,684 $5,900 4,898 4,886 31,381 2,858 6.89% $2.73 0.16 $16.29 SAN DIEGO COUNTY (POWAY DIAL-A-RIDE) 92-93 $11,095 $980 660 652 3,388 14,080 8.83% $3.27 0.19 $15.33 Notes: Service discontinued in FY 93. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

ADA COMPLEMENTARY PARATRANSIT SERVICES

79-80 $107,692 $7,832 12,378 11,265 43,507 3,279 7.27% $2.48 0.28 $8.07 80-81 $169,803 $18,652 28,015 25,828 84,769 5,435 10.98% $2.00 0.33 $5.40 81-82 $212,680 $26,956 33,864 31,655 95,943 6,801 12.67% $2.22 0.35 $5.48 82-83 $254,360 $59,496 43,940 41,466 116,353 8,023 23.39% $2.19 0.38 $4.43 83-84 $248,911 $70,865 49,193 46,650 125,516 8,108 28.47% $1.98 0.39 $3.62 84-85 $253,877 $79,881 53,394 53,284 114,308 7,985 31.46% $2.22 0.47 $3.26 85-86 $283,166 $98,538 48,346 47,630 121,438 8,006 34.80% $2.33 0.40 $3.82 86-87 $324,461 $139,698 50,735 50,362 130,705 7,407 43.06% $2.48 0.39 $3.64 87-88 $342,595 $133,536 50,648 50,276 128,807 7,081 38.98% $2.66 0.39 $4.13 88-89 $227,958 $30,786 29,815 29,166 89,154 7,280 13.51% $2.56 0.33 $6.61 89-90 $236,313 $33,380 30,696 30,380 97,240 7,325 14.13% $2.43 0.32 $6.61 90-91 $242,368 $32,502 29,158 28,858 98,755 7,439 13.41% $2.45 0.30 $7.20 91-92 $281,349 $40,265 33,775 33,524 104,778 8,202 14.31% $2.69 0.32 $7.14 92-93 $283,908 $62,409 34,648 34,077 105,586 8,344 21.98% $2.69 0.33 $6.39

CHULA VISTA HANDY-TRANS 93-94 $233,725 $76,099 35,503 35,167 106,158 8,833 32.56% $2.20 0.33 $4.44 94-95 $233,558 $71,510 37,856 37,712 106,588 8,924 30.62% $2.19 0.36 $4.28 95-96 $226,396 $69,553 35,753 35,670 97,483 8,433 30.72% $2.32 0.37 $4.39 96-97 $306,318 $71,251 33,705 33,297 110,432 10,308 23.26% $2.77 0.31 $6.97 Notes: Service reported as part of CTS-ADA Paratransit.

81-82 $16,947 $1,585 1,520 1,438 7,397 783 9.35% $2.29 0.21 $10.11 82-83 $27,015 $2,546 2,525 2,485 12,923 1,890 9.42% $2.09 0.20 $9.69 83-84 $36,494 $4,316 4,316 4,316 15,203 2,221 11.83% $2.40 0.28 $7.46 84-85 $39,138 $5,506 5,506 5,506 17,921 2,171 14.07% $2.18 0.31 $6.11 85-86 $39,296 $7,121 7,121 7,121 20,799 2,200 18.12% $1.89 0.34 $4.52 86-87 $41,696 $4,986 4,893 4,893 17,983 2,024 11.96% $2.32 0.27 $7.50 87-88 $43,797 $8,825 6,649 6,643 15,159 2,040 20.15% $2.89 0.44 $5.26 88-89 $55,480 $9,120 6,751 7,378 15,349 2,332 16.44% $3.61 0.44 $6.87 89-90 $51,404 $8,868 6,615 6,615 18,992 2,043 17.25% $2.71 0.35 $6.43 90-91 $56,985 $9,354 7,274 7,274 23,957 2,577 16.41% $2.38 0.30 $6.55 91-92 $55,581 $9,249 7,445 7,445 23,836 2,481 16.64% $2.33 0.31 $6.22 92-93 $56,495 $8,707 5,137 4,928 19,199 2,540 15.41% $2.94 0.27 $9.30 93-94 $55,824 $10,820 5,639 5,434 20,592 2,540 19.38% $2.71 0.27 $7.98 NATIONAL CITY DIAL-A-RIDE 94-95 $54,654 $10,638 5,469 5,343 23,444 2,570 19.46% $2.33 0.23 $8.05 95-96 $56,587 $10,603 5,348 5,342 23,715 2,540 18.74% $2.39 0.23 $8.60 Notes: Service reported as part of CTS-ADA Paratransit. Farebox Operating Total Subsidy Fiscal Operating Farebox Total Revenue Revenue Revenue Recovery Cost/Rev Pass/ per Operator Year Cost Revenue Passengers Passengers Miles Hours Ratio Mile Rev Mile Boarding

(continued)

82-83 $63,837 $3,837 3,273 3,103 12,623 2,210 6.01% $5.06 0.26 $18.33 83-84 $117,476 $10,717 9,670 8,662 37,897 5,183 9.12% $3.10 0.26 $11.04 84-85 $106,229 $9,100 8,448 8,447 37,326 4,237 8.57% $2.85 0.23 $11.50 85-86 $111,159 $11,138 9,193 9,193 42,770 4,155 10.02% $2.60 0.21 $10.88 86-87 $134,763 $14,595 11,487 11,487 51,114 4,873 10.83% $2.64 0.22 $10.46 87-88 $141,139 $14,526 11,312 11,312 60,156 5,007 10.29% $2.35 0.19 $11.19 88-89 $163,917 $16,701 13,143 12,814 63,302 6,198 10.19% $2.59 0.21 $11.20 89-90 $152,868 $14,697 12,195 12,195 60,517 6,297 9.61% $2.53 0.20 $11.33 90-91 $169,959 $17,123 11,277 11,277 82,445 8,578 10.07% $2.06 0.14 $13.55 TRANSIT SERVICES SAN DIEGO COUNTY 91-92 $180,300 $18,552 10,685 10,685 77,476 8,267 10.29% $2.33 0.14 $15.14 (POWAY CALL-A-RIDE) 92-93 $168,670 $21,267 11,170 11,170 83,962 6,760 12.61% $2.01 0.13 $13.20 Notes: Service discontinued in FY 93.

75-76 $537,000 $27,300 124,000 124,000 610,000 N/A 5.08% $0.88 0.20 $4.11 76-77 $534,000 $31,200 142,000 142,000 628,000 N/A 5.84% $0.85 0.23 $3.54 77-78 $567,000 $31,900 145,000 145,000 563,000 N/A 5.63% $1.01 0.26 $3.69 78-79 $474,496 $28,493 137,508 137,508 404,432 N/A 6.00% $1.17 0.34 $3.24 79-80 $689,162 $43,047 141,960 131,948 391,086 37,384 6.25% $1.76 0.36 $4.55 80-81 $781,458 $61,100 148,219 127,046 416,536 40,320 7.82% $1.88 0.36 $4.86 81-82 $700,700 $79,962 117,567 97,059 318,059 31,531 11.41% $2.20 0.37 $5.28 82-83 $584,709 $132,245 105,567 89,932 420,765 20,889 22.62% $1.39 0.25 $4.29 83-84 $1,041,459 $170,157 174,594 148,036 622,023 36,532 16.34% $1.67 0.28 $4.99 84-85 $1,000,558 $176,368 183,195 180,562 565,552 36,112 17.63% $1.77 0.32 $4.50 85-86 $1,170,426 $288,793 222,863 218,724 729,974 44,618 24.67% $1.60 0.31 $3.96 86-87 $1,645,931 $550,263 284,897 282,352 958,869 53,300 33.43% $1.72 0.30 $3.85 87-88 $1,946,767 $766,540 319,392 316,539 1,149,541 63,186 39.38% $1.69 0.28 $3.70 88-89 $2,002,271 $828,892 306,020 283,188 1,207,968 62,478 41.40% $1.66 0.25 $3.83

SAN DIEGO DIAL-A-RIDE 89-90 $2,287,225 $906,445 328,085 325,295 1,244,577 65,565 39.63% $1.84 0.26 $4.21 90-91 $2,622,117 $1,112,330 385,399 382,122 1,423,251 74,978 42.42% $1.84 0.27 $3.92 91-92 $2,674,482 $1,056,390 386,232 383,104 1,437,057 77,001 39.50% $1.86 0.27 $4.19 92-93 $1,933,024 $371,726 245,633 243,823 873,725 47,186 19.23% $2.21 0.28 $6.36 93-94 $1,257,216 $329,994 173,798 173,092 608,781 34,581 26.25% $2.07 0.29 $5.34 94-95 $1,089,350 $247,300 136,106 111,495 542,092 25,564 22.70% $2.01 0.25 $6.19 Notes: Service discontinued in FY 95.

APPENDIX F

FY2003 TITLE VI FY 2003 TITLE VI REGULATORY COMPLIANCE

The FTA requires that each transit operator receiving federal funding must conduct a Title VI assessment to demonstrate nondiscrimination with services and facilities for minority communities. All regional transit agencies conduct full Title VI assessments when major changes in service are implemented. MTDB previously conducted its assessment on behalf of San Diego Transit Corporation; Metropolitan Contract Services; San Diego Trolley, Incorporated; Chula Vista Transit; and National City Transit. Their last full review was conducted in FY 2000. NCTD’s last full review was submitted in January 2004. Minor annual updates are completed as part of the SRTP.

With the approval of Senate Bill 1703 (Peace) and the consolidation of planning and programming functions, SANDAG is now responsible for the Title VI assessments for NCTD and all MTS transit operators.

The FY 2004 Title VI assessment of existing transit services is presented in Table 1. A minority route is defined as any route where one-third or more of its length lies within a minority census tract, defined as a census tract with a minority population greater than the average minority population for the transit agency’s service area.

On-Time Performance

The standard for on-time performance, defined as trips within zero to five minutes late of the scheduled departure time, is 90 percent. In FY 2003, the average on-time performance for all routes was 77 percent. Minority routes also achieved an on-time performance average of 77 percent, while non-minority routes achieved a slightly lower average (76 percent).

Several service improvements were made in FY 2003 to address on-time performance issues on minority routes, including schedule adjustments on Routes 1, 2, 4, 7, 11, 20, 25, 27, 30, 35, 81, 308, 706, 707, 709, 712, 901, 927, 928, 929, 932, 955, 980, and 990. The addition of extra buses on Routes 101, 303, 848, 856, 858, 864, 871, 872, and 873 also addressed on-time performance as well as overcrowding.

Overcrowded Trips

The standard for overcrowded trips, defined as trips that exceed 100 to 150 percent of seated capacity, depending on the service type, is zero. In FY 2003, the average overcrowded trips per route was 2.19. Minority routes achieved a higher number of total overcrowded trips (229) compared to non-minority routes (86). Minority routes also experienced a higher percentage of overcrowded trips per route (2.97) compared to non- minority routes (1.36). The higher percentage of overcrowded trips can be attributed to both trolley lines being considered minority routes since the trolley operates a greater number of trips per route, compared to bus service, and many trips carry a significant number of standing passengers, which the vehicles are designed to accommodate. As previously mentioned, extra buses were added to a number of routes to address on-time performance and overcrowding issues.

Peak Frequency

Different peak-frequency standards are maintained, based on service type and operator, ranging from seven minutes to 60 minutes. The average frequency for all services is 36 minutes, while average service frequency in minority areas is 39 minutes. In contrast, service frequency in non-minority areas averaged 31 minutes. The longer average frequency for minority routes can be attributed to services in suburban areas of the region that are considered minority areas but do not warrant higher frequencies.

Proposed New Service

Table 2 presents the effects of new service proposals on minority areas. Fourteen service improvements proposed for FY 2005 implementation would improve transit service in minority areas.

TABLE 1 FY 2003 FIXED-ROUTE TITLE VI ASSESSMENT

On-Time Overcrowded Trips Peak Frequency Performance (per day) Route Minority Route Standard Actual Standard Actual Standard Actual Type Routes 1 Line Haul X 90% 59% 0 0 10 30 2 Line Haul X 90% 85% 0 12 10 6 3 Line Haul X 90% 71% 0 12 10 15 4 Line Haul X 90% 65% 0 12 10 15 5 Line Haul X 90% 81% 0 0 10 15 6 Crosstown X 90% 79% 0 6 30 30 7 Line Haul X 90% 69% 0 11 10 6 9 Urban 90% 79% 0 4 15 30 Feeder 11 Line Haul X 90% 74% 0 6 10 8 13 Crosstown 90% 68% 0 0 30 30 15/815 Line Haul 90% 72% 0 10 10 15 16 Line Haul X 90% 69% 0 0 10 30 20 All Day 90% 71% 0 3 15 10 Express 25 Line Haul 90% 69% 0 3 10 30 26 Urban 90% 76% 0 0 15 30 Feeder 27 Crosstown 90% 76% 0 0 30 30 28 Urban 90% 85% 0 0 15 30 Feeder 30/931 All Day 90% 77% 0 8 15 30 Express 34 Line Haul 90% 75% 0 5 10 15 35 Urban 90% 82% 0 1 15 30 Feeder 40 Premium X 90% 49% 0 0 15 30 Express 41 Crosstown X 90% 85% 0 3 30 30 44 Crosstown 90% 79% 0 8 30 30 50 All Day 90% 70% 0 1 15 30 Express 70 Premium X 90% 76% 0 0 15 30 Express 81 Crosstown 90% 80% 0 0 30 30 101 Corridor 90% 72% 0 0 30 30 115 Line Haul 90% 75% 0 8 10 30 150 Premium 90% 76% 0 6 15 30 Express 210 Premium 90% 75% 0 0 15 15 Express 302 Corridor X 90% 84% 0 7 30 15 303 Corridor X 90% 69% 0 9 30 15 304/404 Corridor 90% 92% 0 1 30 15 306 Corridor X 90% 70% 0 0 30 30 308 Corridor 90% 86% 0 1 30 30 309 Corridor X 90% 68% 0 3 30 30 310 Express 90% 67% 0 0 30 60 311/312 Local X 90% 66% 0 0 60 60

TABLE 1 (continued) FY 2003 FIXED-ROUTE TITLE VI ASSESSMENT

On-Time Overcrowded Peak Frequency Performance Trips (per day) Route Route Type Minority Standard Actual Standard Actual Standard Actual Routes 313 Local X 90% 83% 0 0 60 60 315 Local X 90% 92% 0 0 60 60 316 Local X 90% 100% 0 0 60 120 318 Corridor X 90% 62% 0 0 30 30 320 Express X 90% 93% 0 1 30 30 321 Local 90% 87% 0 0 60 60 322/323 Local 90% 84% 0 0 60 60 324 Local X 90% 90% 0 0 60 60 325 Local X 90% 83% 0 0 60 60 332 Local X 90% 77% 0 3 60 30 333 Local X 90% 70% 0 0 60 60 334/335 Local X 90% 90% 0 0 60 60 336/337 Local X 90% 75% 0 0 60 30 338 Local X 90% 83% 0 0 60 60 341/342 Local X 90% 76% 0 0 60 60 344 Corridor 90% 85% 0 1 30 60 347 Local X 90% 82% 0 0 60 60 348/349 Local X 90% 86% 0 0 60 60 350 Corridor 90% 73% 0 8 30 15 351/352 Local X 90% 77% 0 0 60 30 353 Local X 90% 53% 0 0 60 60 354 Local X 90% 68% 0 3 60 30 356 Local X 90% 58% 0 0 60 30 358/359 Local X 90% 59% 0 0 60 60 365 Local 90% 93% 0 0 60 45 386 Corridor 90% 53% 0 0 30 30 388 Corridor X 90% 51% 0 0 30 180 391/392 Local X 90% 100% 0 0 60 60 394 Local X 90% 93% 0 0 60 30-90 395 Corridor X 90% 86% 0 0 30 120 397 Corridor X 90% 77% 0 0 30 120 403 Local X 90% 13% 0 0 60 Peak Only 409 Local X 90% 67% 0 0 60 Peak Only 415 Local X 90% 83% 0 0 60 Peak Only 422 Local 90% 89% 0 0 60 Peak Only 441 Local X 90% 50% 0 1 60 Peak Only 444 Local 90% 85% 0 0 60 Peak Only 445 Local 90% 86% 0 0 60 Peak Only 447 Local X 90% 100% 0 0 60 Peak Only

TABLE 1 (continued) FY 2003 FIXED-ROUTE TITLE VI ASSESSMENT

On-Time Overcrowded Peak Frequency Performance Trips (per day) Route Route Minority Standard Actual Standard Actual Standard Actual Type Routes 451 Local X 90% 63% 0 0 60 Peak Only 458/459 Local X 90% 70% 0 0 60 Peak Only 510 Trolley X 90% 78% 0 56 10 7.5 (Blue) 520 Trolley X 90% 82% 0 19 15 15 (Orange) 601 Urban X 90% 83% 0 3 15 30 Feeder 602 Urban X 90% 75% 0 5 15 30 Feeder 603 Urban X 90% 79% 0 0 15 30 Feeder 701 Suburban X 90% 88% 0 3 30 30 702 Suburban X 90% 79% 0 3 30 20 703 Suburban X 90% 81% 0 1 30 30 704 Suburban X 90% 88% 0 0 30 60 705 Suburban X 90% 85% 0 1 30 30 706 Suburban X 90% 64% 0 1 30 20 707 Suburban X 90% 85% 0 1 30 60 709 Suburban X 90% 77% 0 17 30 10 711 Suburban X 90% 80% 0 0 30 80 712 Suburban X 90% 91% 0 0 30 60 810 Premium 90% 59% 0 0 15 15 Express 815 Suburban 90% 90% 0 0 30 30 820 Premium 90% 43% 0 0 15 30 Express 831 Suburban 90% 91% 0 1 30 30 832 Suburban 90% 59% 0 1 30 30 833 Suburban 90% 85% 0 0 30 30 834 Suburban 90% 94% 0 0 30 30 844 Suburban 90% 60% 0 0 30 30 845 Suburban 90% 69% 0 1 30 30 848 Suburban 90% 80% 0 0 30 30 850 Premium 90% 63% 0 1 15 30 Express 851 Suburban X 90% 98% 0 3 30 30 853 Suburban 90% 85% 0 0 30 30 854 Suburban 90% 81% 0 3 30 30 855 Suburban 90% 81% 0 2 30 30 856 Suburban X 90% 60% 0 2 30 30 858 Suburban 90% 80% 0 0 30 30 860 Premium 90% 56% 0 0 15 30 Express 864 Suburban 90% 81% 0 0 30 30 870 Premium 90% 61% 0 0 15 30 Express 871 Suburban 90% 91% 0 1 30 30 872 Suburban 90% 74% 0 0 30 30

TABLE 1 (continued) FY 2003 FIXED-ROUTE TITLE VI ASSESSMENT

On-Time Overcrowded Peak Frequency Performance Trips (per day) Route Route Minority Standard Actual Standard Actual Standard Actual Type Routes 873 Suburban 90% 71% 0 0 30 30 874 Suburban 90% 72% 0 0 30 30 875 Suburban X 90% 77% 0 0 30 30 877 Suburban 90% 97% 0 1 30 30 901 Line Haul 90% 82% 0 1 10 15 902 Line Haul 90% 69% 0 0 10 30 903 Line Haul 90% 64% 0 0 10 30 904 Urban 90% 61% 0 0 15 60 Feeder 905 Crosstown X 90% 71% 0 1 30 15 908 Crosstown X 90% 69% 0 1 30 15 916 Suburban X 90% 85% 0 0 30 30 921 Crosstown X 90% 86% 0 0 30 30 922 Line Haul 90% 90% 0 0 10 45 923 Line Haul 90% 67% 0 0 10 45 927 Local 90% 85% 0 0 60 60 928 Local 90% 91% 0 0 60 30 929 Line Haul X 90% 75% 0 5 10 15 932 Line Haul X 90% 82% 0 8 10 15 933 Urban X 90% 80% 0 7 15 10 Feeder 934 Urban X 90% 77% 0 1 15 10 Feeder 936 Urban X 90% 77% 0 0 15 30 Feeder 955 Crosstown 90% 79% 0 6 30 15 960 Premium X 90% 93% 0 2 15 30 Express 965 Urban X 90% N/A 0 0 15 30 Feeder 980 Premium 90% 75% 0 0 15 30 Express 990 Premium 90% 84% 0 0 15 30 Express 992 Line Haul 90% 79% 0 0 10 10 Coaster Commuter 90% 80% 0 0 N/A 30 Rail Overall Average 77% 2.19 36 Minority Average 76% 2.97 39 Non-Minority Average 77% 1.30 31 SOURCE: SANDAG PCP Reports (FY 2003) TABLE 2 EFFECTS OF PROPOSED SERVICE IMPROVEMENTS (FY 05) ON MINORITY AREAS

Operator Route Service Proposal Descriptions Effect on Minority Area SDTC 2 Frequency increase from 5:30a-7:30a and 2:00p-5:00 IMPROVEMENT

SDTC 7 Frequency increase school days only IMPROVEMENT

SDTC 34 Partially reinstate summer weekend supplemental service NO EFFECT

44 SDTC Frequency increase school days only NO EFFECT

NCTD Coaster Add one new round trip on summer weekdays NO EFFECT

NCTD 318/336 Existing routing. Sunday/Holidays, add 13 trips IMPROVEMENT Weekdays, extend route to Town Center North from 6:00 NCTD 325 am to 8:00 pm. Saturdays, extend route to Town Center IMPROVEMENT North from 6:00 am to 6:00 pm. 24th St. Trolley Sta. To 43rd St./Delta to Plaza Bonita NCT 601 IMPROVEMENT (WEEKDAYS ONLY) Improve Frequency 24th St. Trolley Sta. To Paradise Hills to Plaza Bonita NCT 602 IMPROVEMENT (WEEKDAYS ONLY) Improve frequency Plaza Bonita To Euclid Trolley. Sta. (SUNDAYS ONLY) NCT 603 IMPROVEMENT Improve frequency 706 Bidirectional loop route via Bay front Transit Center, (Civic CVT "The Center) Increase frequency and restructure existing IMPROVEMENT Baytowner" service Palomar Transit Center to Southwestern College. Route CVT 712 IMPROVEMENT Extension and improved frequency of service H Street Transit Center to Sharp Hospital via H Street. CVT 707 IMPROVEMENT New weekend service (Sundays) H Street Transit Center to Southwestern College via H CVT 704 IMPROVEMENT Street. New weekend service (Sundays) Increase frequency from 60 to 30 minutes weekends and MCS 800 815 NO EFFECT holidays from 10:00 AM-5:30 PM Increase frequency from 60 to 30 minutes weekends and MCS 800 864 NO EFFECT holidays on select trips Existing Routing. Increase frequency from 30 to 15-minute MCS 900 908 IMPROVEMENT frequency weekends 9:30 AM-5:30 PM From National City Blvd to Iris Ave. Trolley Station. MCS 900 929 South Increase frequency from 30 to 15-minute frequency IMPROVEMENT weekends 10:30 AM-5:30 PM from San Ysidro Int'l Border to E St. Trolley Station MCS 900 932 South Frequency increase from 30 to 15 minute frequency IMPROVEMENT weekends (7 hour period roughly 10:30 AM-5:30 PM) Increase frequency from 30- to 15 minutes on weekends MCS 900 955 NO EFFECT from 10:00 AM to 5:00 PM

Appendix G is available in hard copy only. For a copy, please contact Dara Heffler at (619) 699-6928 or [email protected].

APPENDIX H

NCTD SERVICE IMPLEMENTATION PLAN FY2005-FY2010