MultiBus ()

Name/ concept Multibus/ call-a-bus service

Start date/ December 2003/ ongoing Duration

City, region, country Municipalities , and (all district ), Germany

Geographical area Region characterised by disperse settlements with approx. 30,000 inhabitants/ covered/ trip length medium trip length focus Modal focus/ mode Flexible bus service, aiming at door to door service (currently still stops in a max. integration distance of 200m to home, but drop off directly at destination) and connection to main public transport routes Financing/ funding Costs per year approx. 440,000 € Cost savings compared to traditional bus services 41,500 €/ year Research project within the programme “Public Transport for the Region”

Human resources -

Functionalities/ Reservation of service at the latest 30 min before pick up services/ facilities/ Includes a parcel delivery service to achieve additional revenues and to support vehicles marketing 4 low-floor Minibuses, using biodiesel Call centre Relevant Local public transport services (West Energie und Verkehr GmbH), Wuppertal stakeholders Institute for Climate, Environment and Energy as well as Harloff Hensel Stadtplanung Ingenieurgesellschaft GmbH (Consulting Engineer) Market segment & A target group survey at the beginning of the project showed that the core user user groups group would be children, teenagers, families and seniors targeted In 2004 approx. 2,900 passengers used the service each month Low demand during weekend Marketing Strategy for social marketing developed within the project

Monitoring/ Evaluation by the Wuppertal Institute for Climate, Environment and Energy: evaluation Collection of experiences from similar research projects, analysis of economic efficiency and ecological-social balancing as well as the social marketing Other relevant - aspects

Main contact HHS AACHEN Michael Kuprat Jakobstraße 12 52064 Aachen Germany Tel.: +49 241 47455418 e-mail: [email protected] ------Wuppertal Institut für Klima, Umwelt, Energie GmbH Holger Dalkmann Döppersberg 19 42103 Wuppertal Germany Tel.: +49 0202-2492-184 e-mail: [email protected] Website Wuppertal Institut: http://www.wupperinst.org/Sites/Projects/rg2/3203.html Multibus as project in the research programme “Public Transport for the Region” http://www.pnvregion.de/seiten/index.php4?content=projekt&projekt_id=8

Available material Dalkmann, H. et al., 2004. MultiBus Projektbericht. Erfahrungen aus aufgabenverwandten Forschungsvorhaben. Wuppertal: Wuppertal Institut für Klima, Umwelt, Energie GmbH. Available from: http://www.wupperinst.org/Projekte/fg2/3203.html [accessed April 2005]. EPOMM MuliBus case study, available from http://www.epommweb.org/epomm_example.phtml?sprache=en&id=230 [accessed April 2005]. Bundesministerium für Bildung und Forschung, 2004. Personnenahverkehr für die Region. Berlin. Available from: http://www.pnvregion.de/seiten/index.php4?content=aktuell [accessed April 2005].