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MINISTRY OF TRANSPORT ANNUAL REPORT 2006 > Locations/contacts

Correspondence to: Parramatta Office Southern Region – NSW Ministry of Transport 16-18 Wentworth Street Wollongong Office GPO Box 1620 Parramatta NSW 2150 Level 6 NRMA Building SYDNEY NSW 2001 Tel: (02) 8836 3100 221-229 Crown Street Fax: (02) 8836 3199 Wollongong NSW 2500 Offices of the Ministry of Transport Toll Free: 1800 227 774 Tel: (02) 4224 3333 are located at: Fax: (02) 4226 4117 Head Office Northern Region – Toll Free: 1800 049 961 Level 21, 227 Elizabeth Street Newcastle Office Sydney NSW 2000 Ground Floor Tel: (02) 9268 2800 239 King Street Fax: (02) 9268 2900 Newcastle NSW 2300 TTY: (02) 9268 2244 Tel: (02) 4929 7006 Email: [email protected] Fax: (02) 4929 6288 Website: www.transport.nsw.gov.au Toll Free: 1800 049 983

Table of Contents Local and Community Transport Regional Coordinators

Region Telephone About the Ministry of Transport 04 Mid North Coast 02 6648 4431 / 0438 255 543 Key Highlights for 2005-06 08 South East 02 6124 3007 / 0417 218 876

Measuring our Performance 16 New England/North West 02 6773 7015 / 0419 412 211

Financial Performance Summary 39 Orana 02 6884 6626 / 0437 032 335

Audited Financial Statements 41 Orana 0434 073 568 Central West 02 6339 4910 / 0407 896 967 Appendices 73 Northern Rivers 02 6621 9424 / 0419 685 385 Locations and Contacts Inside back cover Far West 08 8087 4753 / 0419 619 003

Illawarra 02 4224 3324 / 0438 659 139

Riverina/Murray 02 6921 3588 / 0418 227 996

Central Coast 02 4337 2313 / 0407 946 912

Hunter 02 4928 8716 / 0408 679 202

Public Transport Ticketing Transport Services and Enquiries Wheelchair accessible taxis: 1800 623 724 Corporation General Enquiries: (02) 9268 2800 Taxi Complaints Hotline: 1800 648 478 Level 20 General Facsimile: (02) 9268 2900 Taxi driver, taxi operator licence and 456 Kent St TTY (for people with hearing impairments): authorisation enquiries/ renewals: Sydney NSW 2000 1800 637 500 or 02 9268 2244 (02) 9689 8888 (02) 8255 6250 Transport Infoline: 131 500 SSTS Appeals Panel: (02) 9268 2944 Fax: (02) 8255 6255 Bus Operator Accreditation Renewal Freedom of Information and Privacy: Hotline: 1800 227 774 (02) 9268 2862 Taxi Transport Subsidy Scheme (TTSS): Media Enquiries: (02) 9268 2800 1800 623 724, or vision-impaired toll free: 1800 095 775 30 October2006 Director General Jim Glasson Y the manyachievementsagainstkeyresultareasidentifiedinMinistry’ The roleandresponsibilitiesoftheMinistryT Freedom ofInformationAct1989 (Departments) Act1985 This AnnualReporthasbeenpreparedinaccordancewiththeprovisionsof I ampleasedtosubmittheMinistryofT Dear DeputyPremier SYDNEY NSW2000 Macquarie Street Parliament House Minister forPolice Minister forT Deputy Premier The HonJohnW ours sincerely L Mini e t t er toM s ransport t r atkins MP y o , f . IncludedintheReportisaStatementofAffairs,requiredpursuantto T i n r i an s t er s . p or ransport’ t ransport areoutlinedinthisAnnualReport,as s AnnualReportfortheyearended30June2006. s CorporatePlan. Annual Reports 03 HILEGHLITTERGHT TO SMINISTER Ministry of Transport About the Ministry of Transport

The Ministry of Transport was formed on 1 July 2003 to The Policy and Strategic Coordination Group has provide strategic policy oversight and advice to the Minister four divisions: for Transport on a comprehensive program of public • Transport Policy Division; transport improvements including historic bus contracting reform and improvements to rail and ferry services. • Transport Planning Division; • Rail and Freight Policy Division; and On 21 January 2005 the Hon John Watkins MP was • Ministerial Coordination Division. appointed as the Minister for Transport. On 10 August 2005, Minister Watkins was also appointed as the The Transport Services Group consists of three divisions: Deputy Premier of New South Wales. • Transport Operations Division; Staff and Structure • Local and Community Transport Division; and In November, 2005 Mr John Lee resigned his position • Finance and Corporate Services Division. as Director General of the Ministry of Transport. Mr Jim Glasson was appointed as the Director General The Ministry also provided support during the 2005/06 in February 2006. Mr Glasson was previously the Deputy reporting period to: Director General and the Acting Director General from • The Tow Truck Authority, a statutory body with November 2005. responsibility for regulating the tow truck industry. Responsibility for the Tow Truck Authority and the As at 30 June 2006, the Ministry of Transport had 254 Tow Truck Industry Act 1998 was transferred to the staff based at offices in the Sydney CBD, Parramatta, Minister for Roads from 31 March 2006. Wollongong, and Newcastle. The Ministry of Transport also has Local and Community Transport Regional • The Transport Administration Corporation, which had Coordinators based at 11 locations throughout rural and responsibility for the TCard Project. Administration regional New South Wales. of this policy responsibility was reformed with the creation of the Public Transport Ticketing Corporation The Ministry is organised into two operating groups, in July 2006 as a separate Statutory Corporation. each reporting to the Director General.

The Ministry of Transport is the lead agency of the transport portfolio, providing a strategic focal point for integrated transport planning and service delivery.

044 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Charter and Corporate Plan Challenges Ahead The Ministry’s Corporate Plan 2006-2010 outlines the As outlined in the Ministry’s Corporate Plan major policy challenges and nominates the key outcomes 2006-2010, the challenges ahead include: the Ministry seeks to deliver to the community. • continuing to provide advice to support the New South The Ministry of Transport is the lead agency of the transport Wales Government’s reforms; portfolio, providing a strategic focal point for integrated • planning the upgrading of transport infrastructure; transport planning and service delivery. The Ministry • ensuring that the regulatory framework delivers safe, provides independent policy advice to the Deputy Premier clean and reliable transport services; and Minister for Transport and administers Acts of • increasing the capacity and role of public transport in Parliament relevant to this task. meeting community needs; Other agencies in the transport portfolio include the • ensuring financial resources are targeted to best meet Independent Transport Safety and Reliability Regulator, the transport service requirements; Office of Transport Safety Investigations, and the State • contributing to a network of fast and reliable transport owned transport service providers – Rail Corporation New links to key centres and growth areas; South Wales, State Rail Authority, Rail Infrastructure • implementing performance-based bus service contracts Corporation, Sydney Ferries Corporation, the State Transit for the metropolitan area and negotiating contracts for Authority, the Transport Infrastructure Development outer metropolitan and rural and regional areas of New Corporation and the newly established Public Transport South Wales; Ticketing Corporation which commenced from 1 July 2006. • improving rural and regional bus services and Under the Transport Administration Act 1988 the contributing to community transport initiatives; Ministry funds passenger service agencies and specific • continuing accreditation programs and improving infrastructure programs. standards of transport providers;

Under the Passenger Transport Act 1990 the Ministry • implementing improvements in the taxi industry also regulates the bus, ferry, taxi and hire car industries. including the taxi transport subsidy scheme; • introducing reforms across the areas of school student In addition, through the Ministry, the Government transport, the private vehicle conveyance subsidy contracts with accredited bus operators to provide bus scheme and the parking space levy; services throughout New South Wales. • implementing reforms arising out of the New South The Corporate Plan 2006-2010 describes the Ministry Wales taxi industry reviews including the wheelchair of Transport’s policy and service delivery directions accessible taxi review; and and highlights six key result areas to ensure transport • developing arrangements to support the connects more people with people, services and places. implementation of integrated ticketing across the Greater Sydney transport network. New South Wales Government Priorities: Delivering safe, clean and reliable public transport services to the people of New South Wales.

OUR PURPOSE OUR VALUES CULTURE STATEMENT KEY GOALS

To improve transport • We will be honest, To develop a positive 1. More capable, services for the people of ethical and transparent in culture supported by competitive and New South Wales. our work. clear objectives and good sustainable transport • We will aim to deliver processes, which values services. equitable service people and recognises 2. Safe, reliable and outcomes to the achievements. clean transport T

community. services. R O P

• We will treat our Details of the Key S N

stakeholders and each Result Areas (KRAs), A R

other with respect. and the Ministry’s T F

performance against O • We value the contribution Y R

these goals, appear T

of our staff and support S I

in the Measuring Our N their development. I Performance section E M of this report. H T U O B A

05 Ministry of Transport Structure and Organisational Chart

Office of Director General Corporate Counsel

Executive Director Deputy Director General Transport Services Group Policy & Strategic Coordination Group

Ministerial Rail & Freight Transport Transport Finance & Corporate Transport Operations Local & Community Coordination Division Policy Division Policy Division Planning Division Services Division Division Transport Division

As at 30 June 2006.

06 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Key Highlights for 2005-06

Bus Reform – Better Services, Fairer Fares, Following release of the Unsworth Report, agreement Real Growth was reached with the metropolitan bus industry that The Review of Bus Services in New South Wales the 87 Sydney contract areas would be replaced by 15 (February 2004) undertaken by the Hon. Barrie regions, with a lead entity identified for each region to Unsworth provided a blueprint for wide ranging reform negotiate a contract for delivery of bus services. This of bus services in New South Wales. Longstanding enabled significant progress to be made throughout virtual monopoly contracts were replaced by an the 2005/06 reporting period in implementing a more Act of Parliament with a new framework to secure passenger focussed, financially viable and accountable contestability, accountability, and sustainable bus service regime. service growth. Key achievements for the bus reform process through These historic bus contracting reforms continued the year included: in 2005-06. The Ministry has coordinated a major • Signing of all Metropolitan Bus Contracts by October industry restructure requiring complex contracting and 2005. This means that all fifteen contract regions network planning to create an integrated, coherent and are committed to the new $2.8 billion contracting sustainable bus contracting regime. This will continue framework for improved bus services over the next to form a significant part of the Ministry’s policy and seven years. operational activities for the medium term. • Establishing strategic bus corridors across Sydney, The new framework means that, for the first time, supported by a bus priority program for which $135 communities are able to participate directly in the transport million will be spent over three years. Three strategic planning process. The Ministry has dedicated substantial bus corridors were introduced in the 2005/06 reporting resources to conducting public forums and consultation, period - Miranda to Bankstown, Miranda to Hurstville incorporating the results into network planning. and Miranda to Heathcote. • Implementing a more flexible and responsive service Importantly, these reforms also mean that for the first planning process, based on regular review of patronage time the New South Wales Government can ‘step in’ on demand and incorporating community involvement. behalf of New South Wales citizens if a service provider • Continuing community and stakeholder consultation. withdraws from or fails in its public transport task. • Ensuring transparent funding for services including variable patronage payments to encourage service growth. • Negotiations were commenced for bus reform in the Outer-Metropolitan Sydney area with three operators, representing 34 percent of the outer-metropolitan bus industry, providing services under the new contracts from 1 July 2006.

Under the new reporting requirements, the Ministry is better placed to review bus service performance across the metropolitan regions and plan for the acquisition of new buses in those regions experiencing significant patronage increases. 6 0 - 5 0 20 R O F S T HIGHLIGH Y E

Bus services have benefited from improved bus K priority measures and bus lanes. 07 Ministry of Transport Key Highlights for 2005-06

The Transport Operations Division also assisted adjacent Infrastructure Implementation Group and the Growth region contract holders to establish formal agreements to Centres Commission to deliver a program of works that work together to deliver better bus services, particularly includes extending the North West Rail Link to Rouse along strategic corridors. This will result in improved Hill via Castle Hill from Cheltenham and South West coordination between these areas and better service from Leppington to Glenfield, and later to Bringelly; and outcomes for public transport users. increasing network capacity in the City. The Ministry’s Rail and Freight Policy Division advises on related The joint Bus and Coach Association/Ministry of planning, financing and delivery options to secure this Transport Rural and Regional Bus Reform Taskforce historic expansion of the rail network. was established with three work streams looking into appropriate contracting, funding and service planning The Ministry continued to provide strategic policy advice arrangements for rural and regional areas. Consideration in support of the New South Wales Government’s was also given to possible interim measures that might commitment to delivering safe, reliable and clean train be implemented prior to the roll-out of reform. The services. This ranged from advising on the purchase of Taskforce consulted with the industry and community train carriages, to rail heritage issues and major state- groups during the first half of 2006. wide planning initiatives including the State Infrastructure Strategy, the Metropolitan Strategy and the draft New More Reliable Rail Services and Network Expansion South Wales State Plan. The Ministry continued to provide independent advice The Ministry also provided ongoing independent advice to the Minister for Transport on major rail and freight to the Minister on a variety of issues in the lead up to policy issues. In 2005-06 a wide range of policy projects the implementation of the new 2006 Eastern Suburbs were addressed in addition to ongoing monitoring and and Illawarra Line rail timetable. The Ministry continues improvement of major transport policies. to assist with the planning and progress of various Among the major policy developments affecting infrastructure projects including station accessibility public transport policy was the New South Wales upgrades and the Rail Clearways Program. Government’s decision to ‘sectorise’ the rail network. The Ministry worked with the Commonwealth The $1.5 billion Rail Clearways Program is eliminating the Government, the Independent Transport Safety and interconnections that allow small problems to produce a Reliability Regulator and RailCorp to ensure the National ripple effect across the entire network. Sectorisation will Model Rail Safety legislation does not compromise the facilitate improvements to fleet, staffing and technology stringent New South Wales rail safety regime. applications to improve capacity and reliability across the rail network. The Ministry worked closely with RailCorp and the Independent Transport Safety and Reliability Regulator to The second major development which has involved monitor CityRail performance and identify potential areas the Ministry of Transport and will continue to require for further improvement. The Ministry continues to play Ministry support is the Metropolitan Rail Expansion a key advisory role in national and inter-governmental Program, an $8 billion plan to provide heavy rail mass discussions on the reform of transport regulation and transit to the North West and South West growth areas infrastructure investment, and provides advice to the New of Sydney. This infrastructure will support sustainable South Wales representatives at the Standing Committee growth consistent with the aims of the Metropolitan on Transport and the National Transport Commission. Strategy. The Ministry is working with RailCorp, the Transport Infrastructure Development Corporation, the Department of Planning, the Premier’s Department

08 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Key Highlights for 2005-06

Assistance was provided in the drafting of the New South Wales Government submission to the Productivity Commission’s Inquiry into Road and Rail Infrastructure Pricing, a piece of work that will likely inform the future direction of transport infrastructure appraisal and investment in Australia. The Ministry also participated in a range of working groups cooperating with the Commonwealth Government to improve national supply chains in New South Wales. Work continues to secure support for nationally significant projects through AusLink.

The Ministry is working to implement the New South Wales Government’s carriage of freight by rail targets. This requires a whole of Government and inter-governmental relations approach to determine the best way to improve supply chains while balancing the amenity needs of a growing community. The Ministry also continues to work with the Australian Rail Track Corporation to ensure the Southern Sydney Freight Line is delivered to achieve a greater share of freight transport on rail.

Work continues to manage the funding arrangements for the Country Regional Network to secure rail services for producers across regional New South Wales. 6 0 - 5 0 20 R O F S T

Millennium Train crossing Cooks River. The Ministry of Transport provides

strategic policy advice in support of the New South Wales Government’s HIGHLIGH Y

commitment to delivering safe, reliable and clean train services. E K Photo credit: Adrian Dessanti, MoT – Crown Copyright 09 Ministry of Transport Key Highlights for 2005-06

Tamworth secure taxi rank. Photo credit: Lou Farina, Farina Foto Tamworth

Progressing TCard Improving Bus and Taxi Safety The TCard system is based on smart card technology and Improving the safety of transport workers is essential to will provide customers in the Greater Metropolitan area securing reliable public transport services – particularly at with the convenience of a single ticketing system for night. Significant work was undertaken by the Ministry travel on all Government and privately operated rail, bus during the reporting period to improve bus and taxi safety and ferry services. through the establishment of the Bus Driver Safety Committee and the Taxi Driver Safety Committee. During the 2005-06 reporting year, the Transport Administration Corporation, an arm of the Ministry of Secure taxi ranks were trialled at Manly, Albury, Griffith Transport, continued to actively manage the project and Wagga Wagga in consultation with the Ministry, the agreement for the development and operation of TCard. New South Wales Taxi Council and New South Wales Police. In total, up to 30 secure taxi ranks are to be To support the delivery of the project, the Transport established around the State. Administration Corporation negotiated contract improvements designed to strengthen the Government’s The Ministry consulted widely with the Bus and Coach legal position and improve certainty around delivery Association and with rural and regional bus operators timeframes. during the development of the Safety Management System and Drug and Alcohol Program Guidelines. In March 2006, legislation creating the Public Transport Ticketing Corporation passed through the New South A joint-agency bus compliance exercise was undertaken Wales Parliament. The Corporation’s role is to deliver between the Ministry’s Parramatta and Wollongong a common ticketing and fare payment system and it Compliance and Operations Officers, Roads and Traffic will also take over management of the contract for the Authority Heavy Vehicle Inspection Officers and New development of TCard. South Wales Police in Jindabyne and in the Kosciuszko National Park snowfields. TCard continues to be used by close to 300,000 school students on privately operated bus services in As a result of this operation, 65 coaches and buses were metropolitan Sydney and outer-metropolitan areas, as inspected in Jindabyne and 29 at a site in Perisher Valley. part of the School Student Transport Scheme TCard trial initiated in 2003. The wider rollout of TCard to train, bus and ferry services for use by other customers is expected to occur in stages. Implementation of the system is scheduled to continue through to mid 2008.

10 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Key Highlights for 2005-06

Breaches detected included: barriers, the Ministry of Transport is continuing to co­ ordinate the Accessible Transport Action Plan for New • Driving a bus without the appropriate driver authority; South Wales Government transport, roads and maritime • Not displaying required information on the bus; and agencies. Action planning is required by the Disability • Vehicle defects including failed brake lights. Discrimination Act 1992 and its Transport Standards and during the 2005/06 reporting period the Ministry of Similar to previous operations, the high visibility nature of Transport held a workshop for all portfolio agencies on the operation acted as a deterrent and no major breaches enhancing the action planning process. were detected. The Ministry of Transport also represented New South The Ministry is working to improve safety standards Wales on the Accessible Public Transport National across all transport sectors. The health of transport Advisory Committee which has been formed to monitor workers has a direct benefit in reducing the likelihood the implementation of the Transport Standards. of a critical health incident affecting a person in charge of a passenger transport vehicle. Positive steps towards Jurisdictions, industry and people with disabilities are ensuring better driver health were taken with the trial of stakeholders represented on this Committee. a Specialist Medical Officer to review Ministry medical assessment processes for driver authorities. The new metropolitan bus system contracts which are part of the New South Wales Government’s bus reform The Specialist Medical Officer’s role includes: program specify, as a base minimum, that all new buses be physically accessible. These buses: • reviewing Ministry of Transport policy, practices and systems; • make it easier for mobility impaired passengers to • reviewing new and existing driver files; board and alight, as well as move into the bus to a seat; • conducting follow-up medical enquiries and examinations; • are capable of accommodating wheelchairs with special boarding ramps; • reviewing and conducting Ministry of Transport staff training; and • make it easier for passengers with young children and strollers; and • conducting industry workshops on medical assessments and reinforcing strategies to build and • improve the speed of boarding for passengers maintain a safety culture. generally.

On 2 April, 2006 the Premier and the Minister for Delivering Equitable and Accessible Transport to Transport announced a $250 million program to purchase Match Community Needs 505 new ‘clean-diesel’ and natural gas powered Providing equitable access to public transport services buses over a five year period to provide safer, more is a key objective for the New South Wales Government. comfortable, air conditioned and accessible buses. This To meet this objective, barriers to access are being is the biggest ever investment in new buses in New progressively removed to meet the travelling needs South Wales history. The program will see 255 natural of people with disabilities and elderly people with gas powered buses and 250 diesel buses purchased for mobility constraints. Sydney and Newcastle. The New South Wales Government is committed

to the removal of these barriers in line with the 6 0 - 5

requirements of the Commonwealth Government’s 0 0 Disability Discrimination Act 1992 and the related R 2

Disability Standards for Accessible Public Transport O F S

(Transport Standards). To assist in removing these T H G I L H G I Y H E K

11 Ministry of Transport Key Highlights for 2005-06

Every bus will be: Public transport, including the use of integrated event and transport ticketing, continues to be the travel mode • Low floored and accessible to the elderly, people with of choice for major events, with the use of public disabilities and parents with prams; transport being strongly encouraged by the New South • Air-conditioned; Wales Government. • Designed to meet the highest safety standards for passengers and drivers; and The memorable Socceroos vs. Uruguay Soccer World Cup qualifier held at the Olympic Stadium on 16 • Environmentally friendly, producing the lowest November 2005 set a new record when 80 percent of emissions of any mass produced conventional the 82,698 fans used public transport to get to and from commercial buses in Australia. the event, in which Australia qualified for the Soccer The New South Wales Government will also spend World Cup for the first time since 1974. $74 million to buy 160 new buses for Western Sydney operator Westbus. The new buses will be delivered over Public transport use for major events reached record the next three years, providing more capacity and extra levels in the 2005/06 reporting period. The 2005 National comfort for Western Sydney commuters. Funding has Rugby League Grand Final saw public transport deliver already been approved for the immediate purchase of 13 62,619 fans to and from the Olympic Stadium – 76 new buses to increase capacity on the popular Westbus percent of the total crowd. For the 2006 Royal Easter city-bound M2 routes. Show held over two weeks, 72 percent of all travel to and from the Sydney Showground was by public Delivery of Special Event Transport Coordination transport, which was an increase of 10 percent on the Including Integrated Ticketing Arrangements 2005 Royal Easter Show. A record number for the 2006 The Major Events Unit of the Ministry provides a Royal Easter Show – 648,115 patrons – were carried by vital management, coordination and oversight role for public transport. the delivery of transport for selected major events in These public transport tasks included managing bus Sydney. The Major Events Unit coordinates strategic and services on the 12 major event bus routes to the operational transport planning issues for selected major following events at Sydney Olympic Park: events. This includes managing the provision of major event bus services at Sydney Olympic Park. • Wallabies vs. South Africa Rugby Test.

A major event transport levy was introduced in 2004 • Bledisloe Cup. in order to recover some of the costs associated with • Swans vs. Brisbane match. providing mass transit public transport services and to • NRL Grand Final. encourage more people to use public transport to and • FIFA World Cup Football Qualifier. from these major events. The levy is applied to each event ticket and provides integrated event entry and • Royal Easter Show. public transport in the one ticket. • Rolling Stones concert. • Swans v Geelong match. Event organisers and the general public alike are very supportive of this integrated ticket for major events, • ARL State of Origin. which in the reporting period were used for rugby league, • Wallabies vs. England Rugby Test. AFL and rugby union fixtures, the Soccer World Cup • Swans v Collingwood match. qualifier and the April 2006 Rolling Stones concert, along with the annual Sydney Royal Easter Show.

The Ministry continues to explore further opportunities for the use of integrated event entry and public transport ticketing at major events.

12 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Key Highlights for 2005-06

Delivering on Transport Infrastructure Needs Expenditure from the Parking Space Levy in 2005-06 The Ministry directly contributed to the development was $52.5 million. The main components of expenditure and improvement of transport infrastructure through included $21.3 million towards the Transitway (T-way) administration of the Parking Space Levy program project, and $24.6 million towards the Parramatta and the Country Passenger Transport Infrastructure Transport Interchange project. Grants Scheme. The T-way network is a New South Wales Government The Parking Space Levy Act 1992 encourages the use of initiative to provide western Sydney with road-based public transport and improves air quality through a levy public transport that improves regional access to existing on certain commercial car parking spaces in the Sydney and developing urban areas. The T-way network of CBD, North Sydney and Milson’s Point and a levy on dedicated bus lanes and bus-only roads are designed certain commercial car parking spaces in Parramatta, to link people with education, employment, health, Bondi Junction, St Leonards and Chatswood. In the recreation and other essential services as well as the 2005/06 year the respective rates were $880 and $440 CityRail network. per annum. Revenue raised from the Parking Space The North-West T-way comprises a 17 kilometre link Levy is used to fund the construction and maintenance from Parramatta to the future Rouse Hill Town Centre, of bus, rail and ferry interchanges, commuter car parks, adjacent to Old Windsor Road and a 7 kilometre link from bus shelters, other transport infrastructure and better Blacktown to Burns Interchange at Parklea, adjacent to passenger information and security systems. Sunnyholt Road. Funded by the Parking Space Levy, a new commuter The North West T-way network will include bus carpark at Jannali Railway Station delivered 66 car lanes on existing roads, new bus-only roadways and spaces, a footpath to disabled car spaces, landscaping 30 T-way stations and is expected to be open for bus and high intensity lighting to improve amenity and safety services in 2007. at Jannali Station at a cost of $350,000. This upgrade was opened in July 2005. The new Parramatta Transport Interchange provides improved transport services and facilities for the growing The $30 million Blacktown Bus Terminal was opened population of Western Sydney. in April 2006. This important piece of transport infrastructure was financed with $9.1 million from the Work for the Interchange commenced in late 2003 and Parking Space Levy. The remainder of the funding for the was completed in February 2006 and involved: project was provided by the Roads and Traffic Authority and the private sector shopping centre owner, the • an upgrade of Parramatta Station including platform Queensland Investment Corporation. and concourse refurbishment and extensions; • improved weather protection, amenities, ticket facilities and security features; and • construction of a new bus interchange in Argyle Street with improved passenger amenities including large passenger information displays, lighting, weather protection, comfortable seating and new bus turnback and layover facilities.

Future Parking Space Levy projects include: 6 0 - 5 • Woy Woy commuter car park facilities and interchange 0 20 improvements; R O F S

• Interchanges on the North West Transitway; T • Tuggerah interchange and car park; and

STA bus services departing the new Parramatta • Wentworthville commuter car park. HIGHLIGH

Transport Interchange, opened in 2006. Y E K Adrian Dessanti, MoT – Crown Copyright 13 Ministry of Transport Key Highlights for 2005-06

The Country Passenger Transport Infrastructure Grants reporting period ranged from $151,700 to Cessnock Scheme administered by the Ministry funds the City Council for a bus shelter and seating improvement improvement of passenger transport infrastructure in program, $54,500 to the Great Lakes Shire Council for a rural, regional and remote communities in New South bus stop improvement program, and $50,000 to the Port Wales. The Scheme commenced in 1990, and since Stephens Council for bus shelters. then has delivered $18.35 million in direct assistance for more than 350 rural and regional transport improvement A full list of Scheme grants announced in the reporting projects. Under this Scheme, local governments, period appears in Appendix 40 of this Annual Report. community organisations, transport operators, and other interested organisations that have a current Australian Improving Transport Services for Rural and Regional Business Number are eligible to apply for grants. New South Wales Proposed projects must be located outside the specified The Ministry administers grants programs to improve boundaries of the greater Sydney, Newcastle and services for rural and regional areas, and continues Wollongong metropolitan areas. to negotiate a sustainable long-term solution for the movement of grain with producers, transporters and Grants are made under the Scheme for a range of infrastructure managers. projects including infrastructure capital works, improving lighting and security, improving bus, taxi and train In the 2005/06 reporting period the Ministry administered passenger seating and shelters, constructing passenger more than $34 million in Community Transport grants transport interchanges, and providing information boards to transport disadvantaged people in New South Wales. and signage. Transport disadvantaged people include isolated families, the frail aged, younger people with disabilities, and In the 2005/06 reporting period $1.19 million in Country importantly, carers of these people. Local and Community Passenger Transport Infrastructure Grants Scheme Transport opens up a range of activities for the transport funding was announced. 40 grants were made to rural disadvantaged by funding services so that eligible people and regional councils to improve public transport facilities can get to shops, recreational and social events, medical in the reporting period. Grants approved in the 2005/06 care, and educational and community services.

The Country Passenger Transport Infrastructure Grants Scheme administered by the Ministry funds the improvement of passenger transport infrastructure in rural, regional and remote communities in New South Wales.

14 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Key Highlights for 2005-06

The Ministry’s 11 Regional Transport Coordinators, based Restricted rail lines are lines in rural and regional in key regions throughout rural and regional New South areas approved to carry certain light weight classes of Wales, worked within communities to identify local needs locomotives and wagons that are used to haul agricultural and develop tailored solutions throughout the reporting products (particularly grain). This funding package, which year, in cooperation with community representatives, follows the $21 million provided in 2004/05, will enable transport providers and other government agencies. major infrastructure improvements, securing the 11 operational lines while the Government develops long- The Ministry’s Country Transport Resource Kit was term arrangements with the grain industry. specifically developed for rural and regional councils and other community organisations seeking to improve The commitment included the replacement of 212,000 local transport services. The Kit simplifies the process sleepers, the upgrading or replacement of 72 rural rail of transport development by providing advice and bridges, and replacement of ballast along 716 kilometres information, examples of existing country transport of rural rail track. initiatives, and a large array of contacts throughout the sector and in related fields. In the 2005/06 reporting period the In July 2005, $69 million in funding was announced for restricted grain rail lines to encourage the transportation Ministry administered more than of agricultural produce by rail rather than road. $34 million in Community Transport grants to transport disadvantaged people in New South Wales. 6 0 - 5 0 20 R O F S T HIGHLIGH Y E K

Photo credit: Tamworth bus Lines/Carelton Marketing 15 Ministry of Transport Measuring our Performance

KRA1. Improving Performance Across • Worked with Commonwealth Government agencies, the New South Wales Rail, Bus and the Independent Transport Safety and Reliability Ferry Network Regulator and RailCorp to ensure the National Model Rail Safety legislation does not compromise the Improving Rail Performance stringent New South Wales rail safety regime. • Played a key advisory role in national and inter­ The Ministry provides strategic advice to the Minister governmental discussions on the reform of transport on safety and performance reports from both RailCorp regulation and infrastructure investment. and the Independent Transport Safety and Reliability Regulator. This ensures that the Government’s • Continued to provide advice to New South Wales commitments to clean, safe, reliable train services representatives at the Standing Committee on are being met. Transport and the National Transport Commission.

The Rail and Freight Policy Division provides a focal point Future Directions: Passenger Rail for strategy in transport policy development processes • Continue to work closely with RailCorp and the that affect multiple agencies, involve long term planning Independent Transport Safety and Reliability Regulator or require negotiated cooperation with other levels of to monitor CityRail performance and identify potential Government. The Ministry performs a key advisory role areas for further improvement. in relation to the implementation of the AusLink • Work in the year ahead will be focussed on achieving agreement - the Commonwealth Government’s national the Premier’s target of growing the public transport transport infrastructure building program designed to share of the commuter transport task in Sydney. Urban improve connectivity and supply chains across national congestion and amenity will be a leading challenge for freight corridors. the Ministry in the development of policies to secure capacity growth and market share for public passenger Activities and Achievements: Passenger Rail transport. • Provided ongoing independent advice to the • A key task in this regard will be our continuing work Minister on a variety of issues in the lead up to the with both RailCorp and the Independent Transport implementation of the new 2006 Eastern Suburbs and Safety and Reliability Regulator to deliver maximum Illawarra rail timetable. passenger benefits from the 2008 CityRail timetable. • Continued to assist with the planning and progress • Support the operational agencies to deliver the of various infrastructure projects including rail station New South Wales Government’s historic network accessibility upgrades and the Rail Clearways Program. expansions and capacity enhancements including the • Continued to work with RailCorp, the Transport continuation of Clearways and the commencement of Infrastructure Development Corporation, the the Metropolitan Rail Expansion Program. Department of Planning, the Premier’s Infrastructure Implementation Group and the Growth Centres Commission to deliver the $8 billion Metropolitan Rail Expansion Program including extending the North West to Rouse Hill via Castle Hill from Cheltenham and South West from Leppington to Glenfield, and later to Bringelly, and increasing network capacity in the CBD. The Rail Division will continue to advise on related planning, financing and delivery options to secure this historic expansion of the rail network.

16 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

Activities and Achievements: Freight Rail • Provided $1.6 million in financial assistance to freight • Continued to provide timely strategic advice to the rail operators for the haulage of petroleum fuel by rail Minister regarding the challenges and performance of over the Blue Mountains. Over the past five years, operational freight rail agencies, in particular the Rail the annual volume of petroleum fuel carried via rail Infrastructure Corporation. has increased by 29 percent (from 60,000 tonnes in 2001-02 to 77,600 tonnes in 2005-06). • Monitored the performance of various undertakings between transport agencies and the private sector Future Directions: Freight Rail or other non-State Government entities such as the • Future directions for freight rail policy will largely Australian Rail Track Corporation who manage large concern the identification of economically significant tracts of the rail network under lease. The Ministry intra and inter-state corridors in conjunction with advised the Minister in his dealings with these third Commonwealth agencies through the AusLink party operators in order to achieve the best contractual process. The Ministry will continue working to identify outcomes for the people of New South Wales. congestion points, capacity constraints and gaps • Assisted with the drafting of the New South Wales in our major rail infrastructure and seek to secure Government’s submission to the Productivity projects that will address these in a cost-effective and Commission’s Inquiry into Road and Rail Infrastructure sustainable manner. Pricing, a piece of work that will likely inform the • Determine the future freight rail needs of the state future direction of transport infrastructure appraisal and will also involve continuing work with non-government investment in Australia. groups such as agricultural producers, private rail • Provided strategic policy support to develop operators and the logistics industry to ensure that approaches to achieving the Government’s freight on our state is designing infrastructure to meet the rail targets. This involved whole of Government and economic needs of the next generation of industry inter-governmental negotiations to determine the best and consumers. way to improve supply chains while balancing the • Strive to meet the challenge of seeking infrastructure amenity needs of a growing community. solutions that balance quality of life with economic • Worked with the Australian Rail Track Corporation to efficiency in a growing and densely populated capital. ensure the Southern Sydney Freight Line is delivered The Ministry will work with all parties concerned to to achieve a greater share of freight transport on rail. seek ways to ameliorate the environmental, noise, • Continued to manage the funding arrangements for the vibration and other amenity issues associated with Country Regional Network to secure rail services for freight rail transport. Working to achieve the Premier’s producers across regional New South Wales. target of 40 percent Port Botany freight on rail rather • Participated in a range of working groups to cooperate than road is a key task for the year ahead. with Commonwealth agencies and to improve national supply chains in New South Wales. Work continues to secure support for nationally significant projects through AusLink. E NC A M R O RF E P OUR G URIN AS ME Photo credit: Adrian Dessanti, MoT – Crown Copyright 17 Ministry of Transport Measuring our Performance

Strategic bus corridors will link rail corridors with more population centres, to provide frequent connections between modes.

Bus Priority on Strategic > dedicated "red" bus lanes on approaches to Bus Corridors congested intersections;

$135 million over three years has been committed > dedicated bus "bypass" lanes (such as "Left to improve bus priority on Strategic Bus Corridors. Turn Only, Buses Excepted "); Both infrastructure and technological solutions > bus pre -emption signals ( "B" signals); and will be used to progressively target a 25 kilometre per hour (kph) average bus speed on each of > conversion of unrestricted lanes to "transit " these corridors. and "no stopping" lanes.

Technology options include the Sydney -wide PTIPS was introduced on the Hurstville – Miranda implementation of the Roads and Traffic Strategic Bus Corridor in May 2006. Authority ’s Public Transport Information and Bus priority infrastructure has already been Priority System (PTIPS). PTIPS uses satellite implemented with the new $1.4 million Port technology to identify late running buses and Hacking Road / Princes Highway treatment at communicates with the RTA’ s traffic management Sylvania, operational from 9 January 2006. This system to direct traffic signal priority to late treatment enables buses to bypass lengthy traffic running buses. queues, saving up to three red traffic light phases. Infrastructure options target key congestion or PTIPS will be rolled out in conjunction with the choke points for traffic, that is sections of new integrated networks over the next 3 years. strategic corridors that do not currently achieve average bus speeds of 25 kph. These include:

18 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

Improving Bus Services Activities and Achievements: Buses • Passenger Transport Amendment (Maintenance of Bus The Ministry has reformed Sydney bus contracts worth Services) Act 2005 commenced to ensure essential a total of $2.8 billion over the next 7 years – introducing public transport services could be maintained in the enforceable performance standards to provide safer event of operator failure. and more reliable services and a contractual basis for sustainable service growth. • Finalised Sydney contract negotiations – all 15 new Sydney regions were operating on sustainable, The bus reform program aims to deliver improved performance based contracts by the end of 2005. bus services that better reflect community needs. In • Issued Invitation to Negotiate documentation for the metropolitan Sydney, the new contracts introduced 10 Outer-Metropolitan Regions, covering the Central consistent service standards, clear performance Coast, the Hunter, and the Blue Mountains. requirements and sustainable funding. For the first time, • Finalised negotiations with 3 Outer-Metropolitan these contracts incorporate community consultation and contract regions by 30 June 2006. regular service reviews into service planning. • Developed the strategy for new rural and Negotiations are underway for new contracts in Newcastle, regional contracting, funding and service planning Wollongong, the Central Coast, the Lower Hunter and the arrangements, with a focus on maintaining essential Blue Mountains. A process for developing new planning, services, achieving value for money and enabling funding and contracting arrangements for bus services in flexibility in the purchasing of services. country New South Wales has also commenced. • Established a joint Ministry / Industry Consultative Taskforce to provide advice on development and rollout Strategic transport corridors are being progressively of new Rural and Regional bus contracts. introduced to provide frequent, direct connections between major population centres across Sydney. • Introduced a new Bus Operator Accreditation Scheme. In line with this, the Ministry’s compliance branch Three Strategic Bus Corridors were introduced in May has introduced a new audit regime to monitor the 2006 as follows: industry’s compliance with the new arrangements and has developed certification of the Bus Operator • Corridor 24 - Hurstville – Miranda; Accreditation Auditor’s Scheme. • Corridor 23 - Miranda – Bankstown; • Corridor 22 - Miranda – Heathcote. Future Directions: Buses • Complete the sign-up of new Outer-Metropolitan Post the reporting year, three more strategic corridors bus contracts. were introduced in September 2006 as follows: • Monitor the implementation of the new Metropolitan • Corridor 12 - Bankstown – Parramatta; and Outer-Metropolitan bus contracts and, where • Corridor 33 - Liverpool – Bankstown; agreed with operators, make modifications to ensure their ongoing effectiveness. • Corridor 35 - Bankstown – Burwood. • Develop model contracting, funding and service Strategic corridors will continue to be rolled-out across planning arrangements for rural and regional areas of Sydney to further improve bus services. New South Wales through the consultative Taskforce.

• Trial potential funding and service planning approaches E

in consultation with bus operators. NC A M R O RF E P OUR G URIN AS ME

19 Ministry of Transport Measuring our Performance

Improving Ferry Performance forward through long-standing historical inconsistencies in the ownership and management of wharves in The Ministry continued to work closely with the Sydney Sydney Harbour. Ferries Corporation, particularly in response to the operational challenges experienced in late 2005 and Activities and Achievements: Ferries early 2006. • Developed a new Performance Agreement between In particular, the Ministry assisted with advice on the Minister and the Sydney Ferries Corporation, and business improvement strategies, the implementation developed a new Funding Agreement between Sydney of competitive neutrality reforms, development of the Ferries Corporation and the Ministry. Corporation’s Business Plan and Statement of Corporate • Continued representation on the Sydney Intent, fare submission to the Independent Pricing and Ferries Corporation’s customer and community Regulatory Tribunal, as well as general policy advice representative forum. and assistance. • Provided advice to the Minister on Sydney Ferries Corporation services. The Ministry worked with the Sydney Ferries Corporation on enhanced governance arrangements, including the • Continued liaison with the private ferry industry, development of a new Performance Agreement and including commencement of discussions about Funding Agreement, as well as the commencement possible improvements to payment arrangements in of a review of Sydney Ferries Corporation’s service response to fuel price rises. contract arrangements. • Provided emergency funding to the City of Canada Bay Council to undertake urgent works on Drummoyne The Ministry also assisted with the Sydney Ferries Wharf, enabling it to return to service quickly with Corporation’s service improvements including the minimal disruption to commuters. “Summer Runnings” program, which ensures capacity • Assisted the Sydney Harbour Foreshore Authority on and frequency are sufficient for the summer tourist and water transport initiatives in support of the East Darling recreational travel task. The Ministry worked to improve Harbour design competition, and ongoing planning for services along Parramatta River and to Watson’s Bay, the site. including commencement of services to Garden Island in support of the Royal Australian Navy’s new Naval Future Directions: Ferries Heritage Centre. • Review the Sydney Ferries Corporation service With the withdrawal of Matilda Cruises from the Bayview contract and continue to support and provide advice Park run on Sydney Harbour, the Ministry sought a new to Sydney Ferries Corporation on management and operator, Palm Beach Ferries, which commenced a trial business improvement activities. in late 2005. • Develop streamlined payment arrangements for the private ferry industry, and achieve greater integration of The Ministry worked closely with New South Wales private ferry operators in the public transport network. Maritime on ferry safety issues, including new crewing arrangements to meet National Standards, and ferry • Roll out of the wharf management strategy in wharf issues. In addition, the Ministry worked closely conjunction with New South Wales Maritime, to with New South Wales Maritime on a new, sustainable ensure sustainable running of public wharves. ferry wharf management strategy. This represents a way

The Ministry worked closely with New South Wales Maritime on ferry safety issues

20 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

KRA2. Delivering Equitable and Accessible Transport to Match Fairer Fares and Expansion of the Community Needs Pensioner Excursion Ticket

Fares, Concessions and Accessible In January 2005, the Fairer Fares initiative was Transport introduced, making basic private and public bus fares the same for the first time. Equitable access and pricing in transport services is a Historically, passengers on the private system continuing priority for the Ministry. Through fares policy, had paid more for journeys of the same length community planning input and local coordination, the than their public transport counterparts. Bus Ministry works to improve social participation, access to Reform allowed for this longstanding inequity employment and educational opportunities, and improve to be removed. regional connectivity. The reform process also allowed the $2.50 Activities and Achievements: Pensioner Excursion Ticket to be extended to The Ministry provided advice to the Minister on a wide private bus services for the first time. This range of concessions, fares and ticketing issues, as well as meant that from January 2005 pensioners and facilitation of a risk management workshop with relevant New South Wales Seniors Card holders could travel all day on bus, CityRail and Sydney Ferry transport providers on the requirements and timeframes services for just $2.50. Other generous associated with the provision of accessible transport concession arrangements for groups such as services for people with disabilities. tertiary students, apprentices and trainees The Commonwealth Disability Discrimination Act 1992 and were also extended to metropolitan private its Disability Standards for Accessible Public Transport 2002 bus services. require that discrimination is removed from the provision From September 2005, the Pensioner of public transport services. The NSW Disability Services Excursion Ticket has been available on private Act 1993 requires that agencies develop action plans bus services in the Outer Metropolitan areas of that document progress towards fully accessible service Newcastle, Central Coast, the Blue Mountains provision. The Ministry of Transport is committed to meeting and Wollongong. This represents a significant these requirements. expansion of the area within which all -day multi -modal travel can be undertaken for the The former Premier and Transport Minister, the Hon Barrie cost of $2.50. Unsworth chairs the Wheelchair Accessible Taxi Taskforce which is working with the disability and taxi communities Work has now commenced on developing new to provide viable and long term service improvements. contracting arrangements for rural and regional bus services, including consideration For Christmas Day 2005 and Easter Sunday 2006 a $10 of extending the Pensioner Excursion Ticket to per trip bonus payment was offered to all taxi drivers in other areas where there is sufficient demand New South Wales for wheelchair passenger journeys. and the need cannot be met through other community transport alternatives. Future Directions:

• Identify opportunities for streamlining and improving E

concessions administration. NC A M

• Implement reforms to concessions policy arising from R O

the Concessions Policy Review, subject to Government RF E

approval. P

• Update the New South Wales Accessible Transport OUR Action Plan. G

• Provide strategic advice to Government on URIN implementation of the integrated ticketing project. AS ME • Provide strategic advice to Government on fares policy. Photo credit: Adrian Dessanti, MoT – Crown Copyright 21 Ministry of Transport Measuring our Performance

• Continue to liaise with the Roads and Traffic Authority, attendance at joint secondary/TAFE programs, multi- New South Wales Treasury and other stakeholders in campus high schools, Saturday schools, pre-schools, relation to implementation of the Evaluation Guidelines mini-schools (except for full-time geographically isolated for Transport Infrastructure for AusLink projects and distance education students), before and after school participate in the Council of Australian Governments care or child minding premises. Urban Congestion Review with a particular focus on the public transport component of the Review. In the 2005/06 reporting period over 459,000 students throughout New South Wales travelled to and from school Delivering Concessions for School Student Transport on commercial bus services. The New South Wales Government is committed to providing More details and application forms for the School Student support for students to access education. The School Student Transport Scheme are available at the Ministry’s website Transport Scheme is a key component of this. at www.transport.nsw.gov.au The Scheme provides subsidised travel for eligible school Delivering the Private Vehicle Conveyance students on rail, bus, ferry and long distance coaches. A (PVC) Subsidy subsidy is also available for transport to and from school in private vehicles in areas where there is no public transport. Parents or guardians of students who are eligible for subsidised travel under the School Student Transport The Ministry manages the Scheme through its regional Scheme may be entitled to receive a Private Vehicle offices located in Newcastle, Parramatta and Wollongong. Conveyance Subsidy where a suitable bus service Transport operators issue passes to eligible students, and between home and the school attended is not available. schools also play an important role in verifying students’ eligibility and liaising with transport providers. The Subsidy is payable from home to the nearest transport pick-up point, or from home to the school The Scheme can only be used for travel between where no transport is available, providing the walking home and school. It does not extend to activities such distance is more than 1.6 kilometres. as school excursions, sports and work experience or

2005/06 PVC Payments

Year and semester No. students PVC payments Average payment per student per semester

2005 – 2 24,388 $9,925,908 $407

2006 – 1* 23,302 $9,402,174 $403

* Semester data had not been finalised as at 30 June 2006. The information provided has been supplied from the Ministry’s SAP financial system.

The New South Wales Government is committed to providing support for students to access education. The School Student Transport Scheme is a key component of this.

22 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

The former Federal Member for Page and State Member Activities and Achievements: Transport Planning for Clarence, the Hon Harry Woods, is chairing a review • Implemented the integrated bus network for of the Private Vehicle Conveyance Subsidy. contract region 10.

The aims of the review are to: • Revised the bus Service Planning Guidelines for bus operators under the Metropolitan Bus • make the subsidy more equitable, transparent and System Contract. administratively simple; • Introduced three strategic bus corridors in the year • reduce the risk of overpayments; – Miranda to Bankstown, Miranda to Hurstville and • review the payment model and procedures; and Miranda to Heathcote. • make the subsidy more sustainable. • Installed over 300 bus information signs along five strategic bus corridors. Mr Woods is scheduled to report to the Minister at • Provided advice to local government on integrated land the end of 2006. use and transport planning during the preparation of Applications for the Subsidy are available from the draft local environmental plans. relevant school. More information about applying for • Worked in partnership with metropolitan bus contract the Subsidy can be found at the Ministry’s website holders to develop and implement the new integrated at www.transport.nsw.gov.au. bus network plans – including the community consultation requirements. Planning for Current and Future Transport Needs • Organised annual Regional Planning Forums in each of the 15 metropolitan bus contract regions. The 2005-06 reporting period saw an increased focus • Assisted the Roads and Traffic Authority to roll-out bus on Transport Planning within the Ministry, with the priority measures to support the 43 strategic expansion of the Transport Planning Division within bus corridors across Sydney. the Policy and Strategic Coordination Group. • Developed and applied bus service planning The Transport Planning Division was formed in February guidelines to enable a flexible approach to best 2005 to bridge the gap between long term public meet community needs. transport planning and the provision of services. The • Established an evaluation framework for assessing Division’s primary planning horizon is up to five years. projects seeking Parking Space Levy funds. It focuses on services for new land release areas and implementation of transport initiatives identified in the Future Directions: Transport Planning Metropolitan Strategy and other key Government plans. • Continue working in partnership with Sydney bus operators to develop integrated network plans over the first three years of the new contracts. • Continue to work with the Roads and Traffic Authority to facilitate progressive implementation of the bus priority program over the next three to seven years to achieve a target of 25 kph average bus speed on strategic corridors. E

• Develop new service planning arrangements for NC A

outer metropolitan and rural and regional areas of M R

New South Wales. O RF • Continue to develop a common timetable template for E P use by all bus operators under the Metropolitan Bus OUR

System Contract. G URIN AS ME

23 Ministry of Transport Measuring our Performance

KRA3. Contributing to the Provision Future Directions: Transport Security of Secure, Safe and Reliable • Continue to participate with all other Australian Transport Services governments in security planning, prevention, response and recovery activities and programs. Contributing to Secure and Safe Transport • Assist in planning and conducting a National level In July 2004, responsibility for the Transport Services forum on the importance of environmental design in Functional Area under the State Emergency and Rescue preventative security. Management Act 1989 and counter terrorism transport • Further refine and test transport plans developed in security policy was transferred from the Independent support of the Sydney CBD Emergency Sub Plan. Transport Safety and Reliability Regulator to the Ministry • Further develop both generic and specific New South of Transport. Wales emergency transport water cartage plans.

These functions were transferred to enable the Ministry • Review and update State and District level transport to take a lead role across the portfolio in the coordination plans in support of the State Disaster Plan. of security policy and emergency management activities. • In conjunction with New South Wales Police and the Premier’s Department, further develop the New South Activities and Achievements: Transport Security Wales management framework to deliver outcomes • Liaised closely with the Commonwealth Department required by the Inter-Governmental Agreement on of Transport and Regional Services regarding the Surface Transport Security. implementation of Commonwealth transport security • Consolidate the policy and emergency management legislation and programs. function within the Ministry and examine strategies • Held transport operator briefing sessions on counter to improve portfolio wide coordination of counter terrorism transport security issues. terrorism and emergency management activities. • Coordinated the development of transport plans in • Implement national mass-transit security policies as support of the Sydney CBD Emergency Sub Plan. directed by the Australian Transport Council and the Council of Australian Governments. • Participated in National, State and District level emergency management exercises. • Participated in National, State and District level emergency management risk assessment and planning activities, including pandemic planning. • Participated in the development of the Closed Circuit Television National Code of Practice for the Mass Passenger Transport Sector for Counter Terrorism (2006). • Developed transport security guidelines as part of a bus operator’s Safety Management System. • Assisted the Commonwealth Inspector of Transport Security in assessing progress on surface transport security initiatives. • Reviewed lessons from the London bombings and advised at State and National levels on this issue.

24 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

Improving Bus Operator Performance • Developed and implemented business planning methodology for Metropolitan Bus System Contracts. The Ministry commenced monitoring bus operator • Developed and implemented the reporting performance against the new bus service contracts methodology for Metropolitan Bus System Contracts in this reporting year. The new contracts set better and the Liverpool Parramatta Transitway contract. performance standards and allow for auditing of compliance to ensure that the best possible bus services • Reviewed bus service performance of Metropolitan are being provided under the contract. Bus System Contract Regions. • Implemented a fleet replacement program, and Bus service performance across the Metropolitan regions initiated new bus acquisition procedures for was reviewed, and plans were made for the acquisition Metropolitan bus contracts experiencing significant of new buses in those regions experiencing significant patronage increases. patronage increases. • Continued the bus operator financial viability review The Ministry also assisted adjacent contract holders to program during the 2005/06 reporting period. Ninety- establish formal agreements to work together to deliver four reviews had been commenced by 30 June 2006, better bus services, particularly along strategic corridors. with eighty-one already completed and results reported This will result in improved coordination and better back to operators. The financial viability assessment service integration between areas which overlap. program also includes assessments of other transport operators, including taxi and tourist vehicle operators. Activities and Achievements: Contracting • Facilitated the development of generic neighbouring • Commenced monitoring of performance-based service provider agreements for use by lead entities to Metropolitan Bus System Contracts. develop improved integration of bus services and bus • Introduced new funding and financial management service networks. arrangements for bus operators in Sydney's outer • Established a Bus Driver Safety Committee. metropolitan area, together with finalising the implementation of these improved arrangements for Future Directions: Contracting bus operators in the metropolitan area. • Undertake a customer service survey. • Introduced a new Bus Operator Accreditation Scheme. • Maintain the bus operator financial viability • Following from the introduction of the new Bus review program during 2006/07. Operator Accreditation System, the Ministry introduced • Implement new bus operator auditing arrangements. a new audit regime to monitor bus industry compliance • Review bus driver training standards. with the new arrangements and developed certification • Improve the Bus Incident Reporting Database. of the Bus Operator Accreditation Auditor’s Scheme to improve auditing standards within the Ministry. • Review the Vehicle Monitoring Device Standard. • Continue the multi-agency snow season bus compliance exercises in the 2007 snow season. E NC A M R O RF E P OUR G URIN AS ME

25 Ministry of Transport Measuring our Performance

New Bus Safety Management All accredited bus and coach Systems operators are now required As part of the New South Wales Government ’s to have in place a Safety continuing commitment to transport safety, in November 2005 the Ministry produced new Management System. Guidelines for bus and coach Safety Management Systems. All accredited bus and coach operators are now required to have in place a Safety Management System.

A Safety Management System is an integrated set of work practices and procedures for monitoring and, where identified, improving the safety of a business.

The new Guidelines require bus operators to enhance safety by ensuring that they have:

> Bus safety workers (drivers, operations, administration and maintenance staff) correctly licensed, trained and fit for duty.

> Buses that are correctly maintained that meet the necessary Roads and Traffic Authority licensing and road -worthiness requirements.

> Bus services designed to operate in a safe manner, whilst ensuring that management is accountable and responsible for the monitoring of bus driver fatigue, adherence to driving hours, bus maintenance, timetables and driver rostering.

Further information about bus operator accreditation including the Safety Management System Guidelines can be found at the Ministry’ s website www.transport.nsw.gov.au.

Photo credit: Adrian Dessanti, MoT – Crown Copyright

26 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

Taxi Services Future Directions: Taxi Reform • Finalisation of the Taxi Taskforce and Wheelchair The Ministry continued to work with the taxi industry Accessible Taxi (WAT) Taskforce reviews. to improve the safety and reliability of services. • Continue to provide advice to support the Activities and Achievements: Taxi Reform New South Wales Government’s reforms. • Monitored wheelchair accessible taxi performance • Continue with secure taxi ranks in both city and country locations to provide enhanced security for • Expanded the Secure Taxi Ranks Program. taxi users. • Conducted a benchmarking exercise of the Sydney taxi networks. Former New South Wales Premier and Transport • Introduced driver payment for wheelchair accessible Minister, the Hon. Barrie Unsworth, was appointed taxi drivers, on Christmas Day and Easter Sunday. Chair of the Wheelchair Accessible Taskforce in July 2005. The Taskforce completed its work in late 2005 and • Established the Taxi Driver Safety Committee. subsequently presented its Final Report to the Minister • Introduced a new audit program to review and monitor for Transport. On Christmas Day 2005 and on Easter the ongoing operation of authorised taxi networks. Sunday 2006 a trial incentive payment was offered to • Secure taxi ranks were trialled at Manly, Albury, Griffith Wheelchair Accessible Taxi drivers performing wheelchair and Wagga Wagga in consultation with the Ministry, passenger work across New South Wales. the New South Wales Taxi Council and New South Wales Police. In total, up to 30 secure taxi ranks are to A payment of $10 per journey was administered and paid be established around the State. by the Ministry with the assistance of the New South Wales Taxi Council and the taxi networks. The initiative • E-Tags were introduced in all Sydney taxis. was funded from the Taxi Transport Subsidy Scheme budget and the state-wide payment for Christmas and Easter was $20,597, comprised of $15,500 in Sydney and $5,097 in areas outside metropolitan Sydney (including the Central Coast, Newcastle and Wollongong).

The Ministry continued to work with the taxi industry to improve the safety and reliability of services.

Improving Taxi Driver Safety The new Taxi Safety Taskforce will include representatives from the Ministry of Transport, In addition to the expansion of the Secure Taxi New South Wales Taxi Council, New South Wales E

Ranks trial, the Ministry is working with the New Country Taxi Operators Association, taxi driver NC A

South Wales Taxi Council and driver M

groups, New South Wales Police and WorkCover R representatives on the fitting of security cameras New South Wales. The Taskforce is scheduled to O RF

in all cabs throughout New South Wales as soon E

report to the Minister by the end of 2006. P as possible.

Penalties for fare evasion and other criminal or OUR G Former New South Wales Police Deputy anti -social behaviour involving taxis are also Commissioner, Mr Dave Madden has been being reviewed. URIN

appointed to head a new Taskforce on safety and AS

security in the taxi industry. ME

27 Ministry of Transport Measuring our Performance

National Guidelines for School Bus Safety

The School Bus Safety Working Group Report released in March 2005 found school buses to be the safest form of transport for students, and recommended a national approach be taken to the issue of school bus safety.

The Ministry has been consulting with peak parents’ organisations on the results of the report and ways to improve safety on school buses.

On 3 June 2005 the Australian Transport Council asked the Australian Passenger Transport Group to review the national standards for buses in relation to the issue of seatbelts.

On 18 November 2005 the Australian Transport Council approved the draft National Guidelines for Risk Assessment of School Bus Routes developed by the Australian Passenger Transport Group.

The National Guidelines identified three broad operating environments – consistent, variable and extreme. A broad range of potential interventions or initiatives were also identified for jurisdictions to apply relative to the risk. By distinguishing between the consistent and extreme conditions jurisdictions can establish the highest risk routes and prioritise improvements on these routes first.

The Ministry continues to work with the Roads and Taxi Transport Subsidy Scheme Traffic Authority to map the safety characteristics of roads in the three environments outlined in the (TTSS) National Guidelines and to assess school bus routes. The Taxi Transport Subsidy Scheme was The Ministry has also sought input from bus operators introduced in 1981 to assist residents of into this assessment process, in addition to school and New South Wales who are unable to use parent groups. public transport because of a qualifying severe and permanent disability. The scheme, which The Ministry of Transport has commenced the first risk is not subject to a means test, subsidises the assessment of school bus routes in the Blue Mountains travel cost of taxi use, allowing them to travel area. The types of roads that will be assessed will include: by taxi at half fare. The maximum subsidy that • Steep, narrow, winding or unsealed roads; can be claimed is $30.00 per trip. • Roads with very high volumes of truck movements; and In the 2005/06 reporting period the Ministry • Roads that may experience extreme climatic conditions spent $17 million providing assistance under such as snow, black ice or flash flooding. the scheme, with more than 56,800 participants taking almost 1.9 million Following evaluation of the results the Ministry of subsidised taxi journeys. Transport will assess other school bus routes across the state with regional areas to be given priority. The Ministry recently trialled an electronic card for the Taxi Transport Subsidy Scheme to improve administration and data collection. The results of the trial are under consideration.

28 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

KRA4. Improving Communication with • The Ministry continued to work with the Roads Transport Users and the Community and Traffic Authority to map the safety characteristics of roads in the three environments outlined in the The Ministry continued to involve stakeholders in National Guidelines and to assess school bus routes. transport solutions via a number of forums: The Ministry has also sought input from bus operators into this assessment process, in addition to school • The Ministry and the Sydney Ferries Corporation and parent groups. met quarterly with stakeholders and customers (the Sydney Ferries Services Working Group) to consult on • The former New South Wales Premier and service and performance issues. The Sydney Ferries Transport Minister, the Hon Barrie Unsworth, chairs Corporation annual survey also included questions the Wheelchair Accessible Taxi Taskforce which is aimed at enhancing service planning. working with the taxi industry and peak disability groups to provide viable and long term service • The Rural and Regional Bus Reform Consultative improvements. Taskforce was formed in February 2006 and has been hard at work consulting with operators and the In addition, the Ministry manages the Integrated community about ways to improve how the Ministry Transport Information Service on behalf of all contracts, plans and funds bus services in country and transport portfolio agencies, under a Memorandum of regional areas. Understanding. The prime contractor operates a major • In consultation with school representatives, the bus call centre (the 131 500 Transport Infoline) and website industry and parent groups the Ministry developed new (www.131500.info). Guidelines for Managing School Student Behaviour on The aim of the Integrated Transport Information Service Buses and a new Code of Conduct. is to ensure that the public has access to transport • The Ministry worked in partnership with metropolitan information which is reliable and accurate. bus contract holders to develop and implement the new integrated bus network plans, including the The Integrated Transport Information Service is a community consultation requirements. significant tool in the promotion of public transport • The Ministry organised annual Regional Planning information in New South Wales. Commuters can now Forums in each of the 15 metropolitan bus contract access the latest information on train, bus and ferry regions to consult on services for integrated bus services on mobile phones and using Palms and other networks in local areas. electronic organisers – live from the internet. Information available on the Wireless Application Protocol and • The Ministry’s Country Transport Resource Kit was General Packet Radio Systems mobile service operates specifically developed for rural and regional councils through http://mobile.131500.info and other community organisations to improve local transport services. The Kit simplifies the process of transport development by providing advice and information, examples of existing country transport initiatives, and a large array of contacts throughout the sector and in related fields. E NC A M R O RF E P OUR G URIN AS ME

29 Ministry of Transport Measuring our Performance

Activities and Achievements: Transport Infoline Services To ensure better access to reliable and accurate public transport information, the following Integrated Transport The www.131500.info website has proven to be Information Service projects were developed and the most popular medium for customers over successfully rolled out to address customer issues: the past 2 years. In the 2005/06 financial year: • Website Redesign – online usage of www.131500.info > A monthly average of 341,096 visitors has grown considerably since the implementation accessed the 131 500 website, with 448,730 of the redesigned site in July 2005. The number of in April 2006. This equates to a 135 percent website visits has increased significantly and the increase on the previous year. redesign has reduced the number of pages that need to be accessed to obtain the relevant transport > In total, 22.25 million web pages were information. The redesign aimed to improve the layout, downloaded by these customers. functionality, accessibility, reliability and speed of the online service. In comparison, about 2.24 million transport • Interactive Voice Response redesign – the phone information calls were handled by the menu messages were updated to ensure the Transport InfoLine telephone call centre customer selections were consistent with the Australia operators in financial year 2005/06, compared Standards and hence easier to use. to 2.39 million calls answered by operators the • A mobile internet service was launched – a convenient previous year. new service was introduced that allows customer to access internet timetables and service information via The aim with the 131 500 Transport InfoLine their mobile phones, at mobile.131500.info. service is to increase efficiency by increasing the proportion of customers using the website • The Country Transport Database continued to provide and the interactive voice options. transport service information to residents and visitors to country towns and centres, through the The interactive voice message system on the transport Infoline website at www.131500.com.au/ Transport InfoLine allows callers to have their countrytransport/. It also won a Premier’s Public Sector questions answered without speaking to a call Silver Award for services to rural and regional NSW. centre operator. Customers can access service • A daily working timetable for public holidays was changes, event travel information, lost introduced – the data supply process was amended property and automated next bus service to ensure public holiday timetable variations are details using this option. presented to customers. • Website mapping upgrades occurred – various initiatives Currently 28.1 percent of 131 500 calls are were implemented to improve the hardware and resolved this way, or 870,000 calls in financial application data used to generate trip plan solutions. year 2005/06. • The Director General commenced providing regular updates in the form of a newsletter to bus operators to enhance communication on regional bus reform issues. • The Ministry continued to deliver and enhance services to transport providers and the public using internet delivery, with a comprehensive review and update of the Ministry’s website occurring to make information more accessible. • The Ministry has introduced a range of on-line services designed to make it easier for customers to do business with us. All bus, taxi, private hire vehicle, 4WD and Motor Cycle Tour drivers and operators can now access their records on-line to inform the Ministry of change of address and contact numbers. In addition, a range of Photo credit: Adrian Dessanti, MoT – Crown Copyright specific information is available via this new facility.

30 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

• The Ministry replaced its RecFind Records System Future Directions: with the Objective Electronic Document and Records Improvements to the Integrated Transport Information Management System to improve the management Service will continue. Several projects and initiatives of the large volumes of correspondence received and have already been identified to deliver these further initiated, to increase the traffic of electronic documents improvements, including: and to develop a central repository for records and information resources. • Natural Speech Recognition Interactive Voice Response • The security of the Ministry’s information holdings – implementing a next generation technology that is has been enhanced by the establishment of new easier to interact with and can provide automated trip offsite disaster recovery processes for the Ministry’s plan results. information technology systems. • Accessibility of all services – all 131 500 services • The Ministry provides a range of information will ensure they are compliant with the relevant technology services to a number of agencies via accessibility standards to allow customer with Service Level Agreements. These include the disabilities to access the transport information. Independent Transport Safety and Reliability Regulator, • School Bus services – 131 500 will include all the Office of Transport Safety Investigations, the Tow available school bus timetables and routes for the Truck Authority and the recently established Public commencement of Term 1 in 2007. Transport Ticketing Corporation. • Progressively roll-out Objective to users across the Ministry and integrate with other Ministry applications Mobile Phone Access to the for secure central access. Transport Infoline Website • Continue the focus on improving electronic records management practices whilst capturing and Travellers can now access the latest maintaining paper records consistent with State information on train, bus and ferry services on Records guidelines. their mobile phones or Palms and other electronic organisers. • The Ministry will audit the operation of the Country Transport Database to strengthen data maintenance This new service gives customers immediate and information provision to the public. access to the range of primary 131 500 Transport Infoline services while on the move. • Delivery of information systems to enable all elements of bus contract management, in particular the enabling There is no need to talk to an operator, of payments based on actual travel for students. customers can access the information live from the internet. • Investigation of the systems required for Private Vehicle Conveyance Subsidy reforms. This will include The new service allows customers to access enhanced geospatial technologies in support of both www.131500.info information using their the School Student Transport Scheme and Private mobile phone handset – without the need to Vehicle Conveyance Subsidy. constantly access a computer terminal. • A new web-based service will be introduced to enable Services available to mobile phone users include: bus operators to report automatically on parameters > Late breaking news set in the new bus contracts. > Next service timetables – • Develop and introduce a Bus Feedback Management E Train, Bus or Ferry System to provide a common system for public NC feedback (compliments and complaints) on all bus A M

> Transit stop timetables R

services; this will be serviced through the 131 500 O RF

> Service changes Transport InfoLine. E P > Highlight events • The new disaster recovery facility will be utilised by all future business systems. OUR A fact sheet at http://www.131500.com.au/ G • The Ministry will receive and process data from the img/events/131500 _mobile _internet _guide _ URIN

Roads and Traffic Authority delivered Bus Priority AS live.pdf explains how to get started so that your mobile can access the internet website. System. This will provide valuable data for strategic ME transport planning and bus contract management. 31 Ministry of Transport Measuring our Performance

KRA5. Coordinating Better Use of • Developed and introduced a Bus Feedback Resources Across the New South Management System to provide a common system Wales Transport Network for public feedback. • Continued to deliver and enhance services to transport In the 2005/06 reporting period the Ministry administered providers and the public using internet delivery. a budget of $3.32 billion, including $3.25 billion for the • Implemented a new Electronic Document and Records provision of grants and the purchase of services from Management System, resulting in improved processing both public and private sector passenger transport and tracking of Ministerial Correspondence and records providers. The Ministry ensures value for money in the management. delivery of transport outcomes by co-ordinating, in an integrated and strategic way, planning, budgeting and Future Directions: resource allocation across transport service providers. • Continue to deliver projects under the Parking Space Levy Program such as: Activities and Achievements: > Interchanges on the North West Transitway; • Expenditure from the Parking Space Levy in 2005-06 amounted to $52.5 million. The main components of > Tuggerah Interchange and Car Park; expenditure included: > Wentworthville Commuter Car Park; and > $21.3 million towards the Transitways project; and > Woy Woy Commuter Car Park and Interchange > $24.6 million towards Parramatta Transport Improvements. Interchange project. • Enhance financial management information systems Other major expenditures from the Levy in to be implemented during 2006/07 to improve contract 2004-05 included: payment and financial management processes. > Bus Priority $0.5 million; and • Align the Results and Services Plan, Corporate and > Transitway maintenance $1 million. Business Plans to the priorities as outlined in the • Continued bus operator financial viability reviews New South Wales State Plan, when it is finalised. during the 2005/06 reporting period. Ninety-four • Comply with planning, budgeting and reporting reviews had been commenced by 30 June 2006, with requirements as outlined in the Strategic Management eighty-one already completed and results reported back Calendar 2006/2007. to operators. • Develop information technology infrastructure that will • Introduced new funding and financial management support bus reform initiatives by facilitating interfaces arrangements for bus operators in Sydney's Outer with bus operations and the Public Transport Ticketing Metropolitan area, together with the finalisation of the Corporation to improve management and reporting. implementation of these improved arrangements for These interfaces will provide valuable data to assist bus operators in the metropolitan area. in the development of bus network and strategic • Delivered the Ministry’s planning, budgeting and corridors for the benefit of public transport users. reporting requirements within the timeframes • Extend the Electronic Document and Records contained in the Strategic Management Calendar Management System to enhance the control and 2005/2006. management of records and introduce efficiencies in • Established new offsite disaster recovery processes computer file storage systems. for the Ministry’s information technology systems to provide increased security for information and data storage.

32 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

KRA6. Improving Transport Initiatives implemented to date include: Services for Rural and Regional • new or improved scheduled or on-demand transport New South Wales services (such as bus services, taxi services and community transport services); Better Access Through Community Transport • new transport services; The Ministry’s Transport Coordination Program, which • targeted promotion of existing services; commenced in July 2004, is designed to address the • information provision; needs of the transport disadvantaged. • establishment of discount clubs, such as the Seniors The program helps people who meet the criteria to get to Taxi Club; and medical, business, educational and social engagements. • voucher systems to facilitate use of public transport. There are 13 Transport Coordinators – 2 in the Sydney Metropolitan area and 11 in Rural and Regional areas. An Aboriginal Project and Liaison Officer position based in Lismore was created in early 2005 to help improve transport The Coordinators help reduce transport disadvantage outcomes for Aboriginal people throughout the State. through improved coordination of services with community stakeholders, transport operators and A total of 39 projects were carried out to improve other agencies. Aboriginal access to transport in the 2005-06 reporting period. Preference is given to supporting initiatives which result in increased availability of existing transport services A network of driving mentors to assist Aboriginal people or new transport services, better seat availability or to obtain their drivers licence is currently being rolled out increased frequency of service, or which generate an across the State. increase in patronage for existing services. Another project assisting Aboriginal people to either Each Regional Transport Coordinator is trialling new regain their licence or to provide them with the transport initiatives to address the mobility needs of knowledge and skills to obtain a learners permit, received transport disadvantaged communities. the 2006 Local Government “Excellence in Road Safety Award” at the Institute of Public Works Engineering In 2005-06, the Coordinators developed and funded Australia awards. The program was developed in 124 initiatives, many of which have vastly broadened consultation with the Aboriginal community and is based the range of transport options available to isolated in Kempsey and Port Macquarie. communities, with some providing public transport services for the first time. Most of these initiatives were developed and funded in partnership with other Government agencies and community organisations.

Each Regional Transport E NC A

Coordinator is trialling new M R transport initiatives to address O RF E

the mobility needs of transport P

disadvantaged communities. OUR G URIN AS ME

33 Ministry of Transport Measuring our performance

Community Transport Activities and Achievements development work occurring in the Sydney • Administered funding for the $30.6 million Home and Metropolitan area, to improve transport options for Community Care Transport Sub Program, the $2.7 people who are transport disadvantaged. million Community Transport Program, and the $641,000 • Provided practical support and information to Area Assistance Scheme Transport Pick-up Program. individuals and groups working to improve access to • Funded a total of 124 initiatives in partnership transport for people who are transport disadvantaged. with other Government agencies and community • Worked with the Ministry’s Bus Service Planning Team organisations. Trial projects ranged from the provision and the Community Transport sector in reviewing of transport services, research on transport needs to transport service opportunities for people who are the provision of transport information. transport disadvantaged. • Announced $1.19 million in grants for 40 infrastructure • Funded the development of a Community Bus projects across New South Wales under the Country Transport Register for the Penrith, Blue Mountains and Passenger Transport Infrastructure Grants Scheme. Hawkesbury local government areas to make more Projects included bus shelters, seating, signage and efficient use of community mini buses in the area. lighting to improve passenger comfort and security. • Provided funding to a travel training project to assist • Continued to work with other Government agencies older people and people with a disability to use public that also fund community transport to improve transport in South-West Sydney. administration, funding and reporting mechanisms. • Sponsored a research program to address significant gaps • Participated in the Home and Community Care Centre in knowledge about transport patterns and needs across Based Day Care Service Type Review. rural and regional New South Wales. This included a range • Trialled initiatives in rural and regional New South of surveys to help better determine issues surrounding Wales to provide improved transport options for the transport disadvantage and the different ways these transport disadvantaged. issues manifest themselves across regions. Projects funded included the Greater Taree Transport Review • Completed a review of wheelchair accessible taxi services. and the survey of Bathurst bus users. The results of this • Established working relationships with key research will assist the Ministry of Transport to be a more stakeholders to build on and resource transport informed purchaser of transport services.

Improving Regional Transport pick up in Mendooran, (an isolated community Coordination between Dubbo and Coonabarabran), as the existing bus was currently at capacity. The Community Transport team funded a number of localised transport information guides and > Towamba Valley Access Bus trial – provided targeted promotion of new services such as the a weekly bus service to rural residents in Tathra Two Dollar Tuesday promotion project for Towamba, Burragate and Wyndham in Bega the Tathra and Merimbula bus service. These Valley Shire. projects ensured that transport information was > Gloucester to Forster Bus trial – providing a targeted to potential users of services, bolstering fortnightly service for 6 months. The trial their sustainability. resulted in a permanent monthly service Other services funded included: being established.

> Warrumbungle to Dubbo Bus project – > Mudgee Youth Taxi Voucher trial – provided provided funding to enable a local Community affordable access to taxis for young people Transport organisation to hire a larger bus to when no other public transport was available.

34 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

Future Directions in Community Transport • Continue to administer the three community Country Transport Resource Kit transport programs. The Ministry ’s Country Transport Resource • Continue to develop flexible solutions to meet Kit has been specifically developed for rural and regional transport needs in rural and regional New South Wales councils and other community organisations seeking to by developing partnerships with other agencies and improve local transport services. stakeholders. • Continue to monitor existing outcomes to ensure The Kit simplifies the process of transport development by community transport services meet local needs and providing advice and information, examples of existing provide value for money. country transport initiatives, and a large array of contacts throughout the sector and in related fields. • Continue to work with other Government agencies to improve community transport service delivery. There is no single model for delivering the flexible and • Engage stakeholders on key transport issues for people responsive transport services required to meet the diverse who are transport disadvantaged through established needs of rural communities. Care is needed to apply Transport Forums. appropriate measures for each set of local conditions. • Promote Aboriginal Cultural Awareness training for The Resource Kit is available at the Ministry ’s website all community transport service providers. www.transport.nsw.gov.au and contains: • Continue to undertake research on Aboriginal transport needs. > Guides on Transport Development Activities, • Publish Regional Transport Profiles to provide a snapshot which can be used as tools by local organisations of existing transport services and key contacts. to undertake transport planning and development activities. • Assess applications for funding passenger transport facilities under the Country Passenger Transport > Examples of Transport Initiatives with further Infrastructure Grants Scheme. information to be added over time. • Trial initiatives in the Sydney Metropolitan area to provide improved transport options for people who are > Country Transport Planning Dataset, with information transport disadvantaged. on transport services and transport demand indicators in 470 country towns. • Regional Transport Coordinators have improved access to taxi services in rural and regional New South The Kit also provides many contacts who can provide a Wales through schemes such as discount Senior’s Taxi useful network for gathering information and for Clubs and voucher systems to facilitate use of taxis in exchanging ideas. transport disadvantaged areas. E NC A M R O RF E P OUR G URIN AS ME

35 Ministry of Transport Measuring our Performance

Bus Reform in Country New South Wales These objectives include development of:

In February 2004, former Premier and Transport • performance based contracts incorporating a passenger Minster, the Hon Barrie Unsworth, handed down his focus, consistent service standards and mechanisms to recommendations for reforming bus service delivery in ensure continuity of essential passenger services; rural and regional New South Wales. • transparent funding arrangements that support value The Unsworth Review showed that, across country for money, proper allocation of risk and a sustainable New South Wales: industry; and • effective service planning arrangements which reflect • funding is tied up in an under-utilised fleet; local travel patterns, minimise overlap and duplication, • in some areas, services are duplicated, while in other and optimise value for Government transport subsidies areas there are no appropriate services available; and in each location. • rather than taking a region-based approach to service planning and delivery, the State manages over 1,800 Once these core components have been developed they separate contracts for bus services in rural and will be tested through a series of trials over a 12 month regional areas. period in selected parts of the State.

The Review recommended overhauling the contracting, The pilot projects will then be evaluated and the model funding and planning approach to the delivery of rural contract, funding model and service planning approach and regional bus services. This will help Government will be refined and finalised. to better coordinate expenditure of public-funded The next step will then be to develop a detailed reform transport subsidies so it can purchase a broader range of implementation program, involving negotiation of new services and better meet the transport needs of country contracts, for progressive roll-out across rural and communities. regional New South Wales. This roll-out will start in 2008 and take some years to complete. Rural and Regional Bus Reform Consultative Taskforce A process to commence development of new contracting, funding and service planning arrangements is now underway.

The Minister for Transport, the Hon John Watkins MP, has established a taskforce comprising the Ministry of Transport and the Bus and Coach Association (representing the bus industry) to provide advice on options for the implementation of the Government’s bus reform objectives.

Private bus operators deliver an essential public service to communities across New South Wales on the Government’s behalf – especially in rural and regional areas.

36 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Measuring our Performance

Rural and Regional Bus Reform For this reason, the Minister for Transport, the Consultative Task Force Hon John Watkins MP, has asked the Rural and Regional Bus Reform Consultative Taskforce to Private bus operators deliver an essential public provide advice on options for giving small service to communities across New South Wales operators interim relief. on the Government ’s behalf – especially in rural and regional areas. The Taskforce held meetings in Nowra in March, Mudgee in May and Tamworth in June. Holding The Rural and Regional Bus Reform Consultative meetings in regional centres gives the Taskforce Taskforce was formed in February 2006 and has a great opportunity to meet operators and been hard at work consulting with operators and community representatives, explain the the community about ways to improve how we Government ’s Bus Reform objectives and better contract, plan and fund bus services in country understand local issues. These sessions were and regional areas. very well attended, with operators expressing a wide range of views on what the issues are and Bus reform is expected to deliver a range of the best ways to solve them. benefits to operators by addressing some of the anomalies and inequities in the existing funding More meetings of the Taskforce will be held arrangements. However, the roll -out of bus in rural and regional areas to assist smaller reform in rural and regional areas is not due to local operators to engage directly in the commence before 2008 and is expected to take up reform process. to three years.

Delivering on Regional School Bus Needs Delivering on Regional Aviation Needs During the 2005/06 reporting period, the Ministry Air Services within New South Wales linking smaller introduced new Non-Commercial Contract School Bus communities to Sydney (Kingsford Smith) Airport are Services on the following regional routes: regulated by the Minister for Transport under the Air Transport Act 1964. • Orange – Canowindra. • Jindabyne – Berridale – Cooma. New South Wales intrastate air routes to and from Sydney (Kingsford Smith) Airport with an annual • Braidwood – Manar Road. passenger volume of less than 50,000 are regulated. • Albury – Thurgoona – Culcairn. Currently licences are all allocated to one operator per • Griffith – Kubank Estate. flight route. • Swan Hill – Balranald. Routes with an annual passenger volume above 50,000 • Dubbo – Wellington. which account for some 75 percent of all intrastate • Kangaroo Valley – Upper Kangaroo Valley. passengers in New South Wales, are deregulated, as E NC

are all other intrastate air routes not linked to Sydney A

• Dungowan – Ogunbil. M R

(Kingsford Smith) Airport. O • Bil Bil – Goodooga. RF E

• Goodooga – Hebel. Issues such as aviation security, safety and airworthiness P • Carroll Gap – Tamworth. of aircraft, competence of the flight crew, maintenance OUR

systems and operations management, are covered G • Bellingen – Thora. by Commonwealth Government regulations. State • Tingha – Tingha. URIN Government regulation of intrastate air services applies AS

only to route-operator allocation and does not cover ME issues of safety. 37 Ministry of Transport Measuring our Performance

Activities and Achievements: Aviation Policy Accessible Taxis have been extended to cover areas • Thirty-three rural and regional centres in New where no Wheelchair Accessible Taxis operated or South Wales retained air links to Sydney (Kingsford limited services were available, such as in Harden. Smith) Airport. Secure taxi ranks have been initiated in Orange, • Passenger numbers flying on these routes grew from Tamworth, Albury and Griffith. These provide a approximately 1.5 million in 2004/05 to 1.8 million in safer environment for taxi drivers and passengers. the 2005/06 reporting period. • Jetstar entered the Ballina-Sydney route in July 2005. Activities and Achievements: Rural and Regional • A highlight continues to be maintenance of Taxi Services commercially operated air services to relatively small • Over the 2005-06 reporting period the number of and remote rural centres. taxi licences in rural New South Wales rose from • Twenty-four lower volume services operated as 987 to 994. regulated routes, with one operator only licensed on • The Wheelchair Accessible Taxi Interest Free Loan each route. They accounted for some 25 percent of the Scheme continued to provide interest free loans for total intrastate airline market in New South Wales. taxi operators in rural areas to purchase a Wheelchair • Nine higher volume routes remained open to Accessible Taxi. competition, helping to maintain lower cost fares for most regional New South Wales air travellers. These Future Directions – Rural and Regional Taxi Services routes accounted for about 75 percent of the intrastate • Continue with Secure Taxi Ranks in rural and airline market in New South Wales. regional areas. • The Air Transport Amendment Act 2006 passed • Further schemes such as Senior’s Taxi Clubs and Parliament in May 2006 to take effect on 1 July 2006. voucher systems across rural and regional areas of • Under this Act, the nine larger routes will be New South Wales. deregulated from 1 July 2006, as will all intrastate routes not linked to Sydney and all charter operators. • The twenty four smaller intrastate routes to Sydney will continue to be regulated. • All license fees will be abolished and a State Aviation Working Group will be established to advise Government on regulatory policy.

Future directions: Aviation Policy • Maintain the commercial regional air services network across New South Wales providing stable, reliable and competitively priced air services.

Improving Access to Taxi Services in Rural and Regional NSW Regional Transport Coordinators have improved access to taxi services in rural and regional New South Wales through schemes such as discount Senior’s Taxi Clubs and voucher systems to facilitate use of taxis by in transport disadvantaged areas.

In addition, some operating areas for Wheelchair

38 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Financial Performance Summary

During 2005-06 the Ministry of Transport funded transport contributions to RailCorp and other agencies and the services provided by Government-owned and private impact of a change in the accounting for grants and sector operators to achieve equitable transport outcomes contributions revenue in 2004-05. for the community of New South Wales. The Ministry also accredited and regulated passenger transport service The Ministry’s total expenses increased in 2005-06 providers and evaluated and audited their performance. by $397.5 million from $2,924.6 million in 2004-05 to $3,322.1million. An increase in Grants and Subsidies of The Ministry also continued with a number of significant $396.5 million was the major reason for the increase reforms initiated in 2003-04 and 2004-05 including: in total expenses. Additional payments were made to facilitate improved transport services provided by private • Involvement in the finalisation of the Government’s sector bus operators and the State Transit Authority ($88 response to the Waterfall Rail Safety Investigation million) and by rail services agencies, including RailCorp, Final Report. the Transport Infrastructure Development Corporation and • Implementation of the recommendations of the Rail Infrastructure Corporation ($306 million). Additional Unsworth Review of Bus Services in New South grant funding was also provided to Community Transport Wales, including new service planning, funding and and related groups during 2005-06. contractual arrangements with operators in the new 15 regions within the Sydney metropolitan area and 2005-06 Balance Sheet finalisation of negotiations with operators in the outer The Ministry’s Balance Sheet at 30 June 2006 discloses metropolitan area. net assets of $83.26 million. These net assets include the • Ongoing management of the TCard project, which on capital cost of the TCard project to date of $45.67 million completion, will result in the introduction of a smart and related borrowings sourced from the New South card for use on all transport modes in the greater Wales Treasury Corporation. This amount includes the Sydney metropolitan area. cost of work already undertaken by the contractor but not as yet invoiced. Responsibility for managing the TCard The Ministry in 2005-06 was responsible for a State project was transferred from the Ministry to the Public budget allocation for transport of $3.32 billion. Transport Ticketing Corporation from 1 July 2006.

2005-06 Operating Result Also included in the Ministry’s Balance Sheet for The Ministry’s net cost of services in 2005-06 was the first time in 2005-06 is the value of new buses $3,268.9 million compared to $2,860.7 million in 2004­ ($33.25 million) funded during the year under the new 05, an increase of $408.2 million. The operating deficit Metropolitan Bus System Contracts. for 2005-06 amounted to $4.32 million compared to a surplus of $25.72 million in 2004-05. This variation in the operating result was principally due to the transfer of completed infrastructure projects and related Y R A MM U S E NC A ORM RF E P L A I NC A FIN

39 Ministry of Transport Financial Performance Summary

2005-06 Consolidated Fund Allocations In addition to the initial recurrent budget allocation of $2,930.4 million, the Ministry received supplementations of $331.5 million which increased the 2005-06 recurrent budget allocation to $3,261.9 million. The additional funding was mainly used in providing grants to Government owned transport operators.

The Ministry also had a capital allocation in 2005-06, of which it used $3.4 million.

Australian Equivalent to International Financial Reporting Standards (AEIFRS) In 2005-06 the Ministry prepared its financial statements for the first time in accordance with AEIFRS.

The Ministry’s compliance with AEIFRS resulted in no significant changes for the Ministry’s financial statements except in regard to some minor changes in the classification of computer related assets.

In addition, in June 2006 New South Wales Treasury issued a new accounting policy which impacted on the methodology used in valuing the Ministry’s emerging interest in the Ultimo Pyrmont Light Rail System as at 30 June 2004 and in future periods from that date. This impacted the Ministry’s 2005-06 operating result and the value of the asset at 30 June 2006.

Financial Management During the financial year the Ministry continued to maintain and further improve its control over the financial aspects of its core business operations and related projects to ensure that it was successfully able to operate within its budget allocation for 2005-06.

40 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Independent Audit Report For the year ended 30 June 2006 S L A NCI A FIN

41 Ministry of Transport Independent Audit Report For the year ended 30 June 2006

42 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Statement by Director-General For the year ended 30 June 2006

Pursuant to section 45F of the Public Finance and Audit Act 1983, I state that:

(a) The accompanying financial statements have been prepared in accordance with

• Applicable Australian Accounting Standards (which include Australian Equivalents to International Financial Reporting Standards (AEIFRS); • The requirements of the Public Finance and Audit Act and Regulations; and • The Financial Reporting Directions published in the Financial Reporting Code for Budget Dependent General Government Sector Agencies or issued by the Treasurer under section 9(2) (n) of the Act. (b) The statements exhibit a true and fair view of the financial position and transactions of the Ministry; and

(c) There are no circumstances, which would render any particulars included in the financial statements to be misleading or inaccurate.

Director-General 15 September 2006 S L A NCI A FIN

43 Ministry of Transport Operating Statement For the year ended 30 June 2006

Actual Budget Actual 2006 2006 2005 Notes $’000 $’000 $’000

Expenses excluding losses Operating expenses Employee related 2(a) 23,795 24,112 24,179 Other operating expenses 2(b) 39,268 38,287 42,183 Depreciation and amortisation 2(c) 5,738 3,375 2,289 Grants and subsidies 2(d) 3,252,435 3,259,102 2,855,905 Finance cost 2(e) 859 – – Total Expenses excluding losses 3,322,095 3,324,876 2,924,556

Less: Revenue Sale of services 3(a) 8,796 6,895 5,822 Investment revenue 3(b) 3,739 1,242 3,315 Retained taxes, fees and fines 3(c) 1,918 1,833 7,051 Grants and contributions 3(d) 39,343 28,704 45,028 Other revenue 3(e) 6,312 4,513 2,607 Total Revenue 60,108 43,187 63,823 Loss on disposal of assets 4 6,863 – – 6,863 – – Net Cost of Services 23 3,268,850 3,281,689 2,860,733

Government Contributions Recurrent appropriation 6 3,259,069 3,261,593 2,877,010 Capital appropriation 6 3,373 11,244 6,797 Acceptance by the Crown Entity of Employee benefits and other liabilities 8 2,093 1,998 2,650 Total Government Contributions 3,264,535 3,274,835 2,886,457 (DEFICIT)/SURPLUS FOR THE YEAR 19 (4,315) (6,854) 25,724

The accompanying notes form part of these statements.

44 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Statement of Changes in Equity For the year ended 30 June 2006

Actual Budget Actual 2006 2006 2005 Notes $’000 $’000 $’000

TOTAL INCOME AND EXPENSE RECOGNISED DIRECTLY IN EQUITY – – – (Deficit)/Surplus for the year 19 (4,315) (6,854) 25,724 TOTAL INCOME AND EXPENSE RECOGNISED FOR THE YEAR 19 (4,315) (6,854) 25,724

The accompanying notes form part of these statements. S L A NCI A FIN

45 Ministry of Transport Balance Sheet As at 30 June 2006

Actual Budget Actual 2006 2006 2005 Notes $’000 $’000 $’000

ASSETS Current Assets Cash and cash equivalents 10 77,608 75,795 83,270 Receivables 11 19,559 11,532 12,649 Other financial assets 12 112 105 105 Plant and equipment 13 3,130 2,914 4,960 Intangible assets 14 45,674 34,083 35,759 Total Current Assets 146,083 124,429 136,743

Non-Current Assets Other financial assets 12 268 270 282 Property, plant and equipment Leasehold improvements 13 808 581 1,413 Plant and equipment 13 1,156 1,285 1,146 Finance leased assets 13 33,249 – – Transport infrastructure systems 13 2,915 9,778 9,778 Other 13 19,568 41,523 16,786 Total Property, plant and equipment 57,696 53,167 29,123 Intangible assets 14 10,207 9,933 9,403 Total Non-Current Assets 68,171 63,370 38,808 Total Assets 214,254 187,799 175,551

LIABILITIES Current Liabilities Payables 15 56,449 55,267 54,768 Provisions 16 3,640 3,225 3,175 Other 17 168 3,025 3,025 Borrowings 18 38,834 26,980 26,980 Total Current Liabilities 99,091 88,497 87,948

Non-Current Liabilities Payables 31 30 24 Borrowings 18 31,868 – – Total Non-Current Liabilities 31,899 30 24 Total Liabilities 130,990 88,527 87,972 Net Assets 83,264 99,272 87,579

EQUITY Accumulated funds 19 83,264 99,272 87,579 Total Equity 83,264 99,272 87,579

The accompanying notes form part of these statements.

46 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Cash Flow Statement For the year ended 30 June 2006

Actual Budget Actual 2006 2006 2005 $’000 $’000 $’000

CASH FLOWS FROM OPERATING ACTIVITIES Payments Employee related (21,542) (22,064) (22,236) Grants and subsidies (3,314,454) (3,291,132) (2,897,709) Finance costs (859) – – Other (37,222) (37,578) (45,162) Total Payments (3,374,077) (3,350,774) (2,965,107)

Receipts Sale of services and grants received 50,702 34,719 49,248 Retained taxes, fines and fees 1,918 1,833 1,877 Interest received 3,654 1,242 3,178 Goods and Services Tax received 57,146 43,912 56,545 Total Receipts 113,420 81,706 110,848

Cash Flows from Government Recurrent appropriation 3,259,127 3,261,593 2,880,035 Capital appropriation 3,483 11,244 6,797 Cash reimbursements from the Crown Entity – – 1,126 Cash transfers to Consolidated Fund (3,025) – – Net Cash Flows from Government 3,259,585 3,272,837 2,887,958 NET CASH FLOWS FROM OPERATING ACTIVITIES (NOTE 23) (1,072) 3,769 33,699

CASH FLOWS FROM INVESTING ACTIVITIES Advances to taxi operators (8) – (94) Purchase of property, plant and equipment (930) (9,144) (8,847) Purchase of intangible assets (14,249) (2,100) (15,954) Payments for finance leased assets (506) – – NET CASH FLOWS FROM INVESTING ACTIVITIES (15,693) (11,244) (24,895)

CASH FLOWS FROM FINANCING ACTIVITIES Treasury Corporation loan for Integrated Ticketing Project 10,474 – 13,820 Security Deposit 629 – 603 NET CASH FLOWS FROM FINANCING ACTIVITIES 11,103 – 14,423

NET (DECREASE)/INCREASE IN CASH (5,662) (7,475) 23,227 Opening cash and cash equivalents 83,270 83,270 60,043

CLOSING CASH AND CASH EQUIVALENTS (Note 10) 77,608 75,795 83,270

The accompanying notes form part of these statements. S L A NCI A FIN

47 Ministry of Transport Summary of Compliance with Financial Directives For the year ended 30 June 2006 – – 77 596 519 $’000 6,797 6,201 6,201 6,797 Fund Expenditure/ Consolidated Net Claim on – xpenditure/Net 77 E 519 596 tified or prescribed). $’000 16,232 16,232 16,828 otal Capital Appropriation 2005 $’000 3,025 27,418 144,000 133,636 161,054 Fund 2,715,956 2,880,035 2,877,010 2,571,956 Expenditure/ Consolidated Net Claim on $’000 27,418 144,000 133,559 160,977 2,592,265 2,736,265 2,897,242 Recurrent Appropriation – – – – 110 $’000 3,373 3,373 3,483 3,373 Fund Expenditure/ Consolidated Net Claim on – – – – $’000 11,244 11,244 11,244 Capital Appropriation – 2006 58 $’000 21,671 309,785 331,456 Fund 2,927,613 2,927,613 3,259,127 3,259,069 Expenditure/ Consolidated Net Claim on – $’000 21,671 309,785 331,456 2,930,414 2,930,414 3,261,870 Recurrent Appropriation IONS/ T ION/ T s advance ansfer to/from another easurer’ r r tal Appropriations/ T agency (S 28 of the Appropriation Act) o ORIGINAL BUDGET APPROPRIA EXPENDITURE – Appropriation Act – Additional appropriations OTHER APPROPRIA EXPENDITURE – T The Summary of Compliance is based on the assumption that Consolidated Fund moneys are spent first (except where otherwise iden Liability to Consolidated Fund represents the difference between “Amount Drawn Down against Appropriation” and “T Claim on Consolidated Fund” (Note 17). – T Expenditure Drawdown against Appropriations (Note 6) Liability to Consolidated Fund

48 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Fo Prog Mini

Program 62.1.1 Program 62.2.1 r t h

Agency’s Expenses Transport Policy & Contracting & Regulating e y s ra e and Revenues Strategy Transport Services Not Attributable Total t a r m St r y 2006 2005 2006 2005 2006 2005 2006 2005 e o n

$’000 $’000 $’000 $’000 $’000 $’000 $’000 $’000 ded f T atement –E 3 r EXPENSES 0 J an

Operating expenses u ne s 20 Employee related 5,499 5,843 18,296 18,336 – – 23,795 24,179 p or 0

Operating expenses 5,404 8,200 33,864 33,983 – – 39,268 42,183 6 t Depreciation and

amortisation – – 5,738 2,289 – – 5,738 2,289 x p Finance costs – – 859 – – – 859

– e

Grants and subsidies – – 3,252,435 2,855,905 – – 3,252,435 2,855,905 ns

Total Expenses 10,903 14,043 3,311,192 2,910,513 – – 3,322,095 2,924,556 e s

REVENUE a Sale of services 202 686 8,594 5,136 – – 8,796 5,822 n d R Investment revenue – – 3,739 3,315 – – 3,739 3,315

Retained taxes, fees and e v

fines – – 1,918 7,051 – – 1,918 7,051 e n

Grants and contributions – 320 39,343 44,708 – – 39,343 45,028 u Other revenue 2,782 2,607 3,530 – – – 6,312 2,607 e Total Revenue 2,984 3,613 57,124 60,210 – – 60,108 63,823 Loss on disposal of assets – – 6,863 – – – 6,863 – Net Cost of Services 7,919 10,430 3,260,931 2,850,303 – – 3,268,850 2,860,733 Government Contributions – – – – 3,264,535 2,886,457 3,264,535 2,886,457 Net (Expense)/Revenue (7,919) (10,430) (3,260,931) (2,850,303) 3,264,535 2,886,457 (4,315) 25,724 Administered Revenue Fees – – – – 10,596 9,920 10,596 9,920 Port Cargo Access Charges – – – – 12,560 12,310 12,560 12,310 Fines – – – – 100 33 100 33 TOTAL ADMINISTERED REVENUE – – – – 23,256 22,263 23,256 22,263

The names and purpose of each program is summarised in Note 9. Appropriations are made on an agency basis and not to individual program. 49 FINANCIALS Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

1. SUMMARY OF SIGNIFICANT All amounts are rounded to the nearest one thousand dollars ACCOUNTING POLICIES and are expressed in Australian currency. (a) Reporting Entity (c) Statement of Compliance The Ministry of Transport as a reporting entity comprises The financial statements and notes comply with Australian all the operating activities under its control including the Accounting Standards, which include AEIFRS. This is the first Transport Administration Corporation. financial report prepared based on AEIFRS and comparatives The Transport Administration Corporation is established for the year ended 30 June 2005 have been restated as a body corporate under S104D (3) of the Transport accordingly except as stated below. Administration Act 1988. The Corporation is a statutory body In accordance with AASB 1 First-time Adoption of Australian representing the Crown. The Corporation is, for the purposes Equivalents to International Financial Reporting Standards of the Public Finance and Audit Act 1983, the Annual Reports and Treasury Mandates, the date of transition to AASB 132 (Departments) Act 1985 or any other prescribed Act, taken to Financial Instruments: Disclosure and Presentation and AASB be part of the Ministry. 139 Financial Instruments: Recognition and Measurement The Ministry of Transport is a New South Wales government has been deferred to 1 July 2005. As a result, comparative department. The Ministry is a not-for-profit entity as profit is information for these two Standards is presented under the not its principal objective and it has no cash generating units. previous Australian Accounting Standards which applied to The reporting entity is consolidated as part of the NSW Total the year ended 30 June 2005. State Sector Accounts. Reconciliations of AEIFRS equity and surplus or deficit for These financial statements have been authorised for issue by 30 June 2005 to the balances reported in the 30 June 2005 the Director-General on 15 September 2006. financial report are detailed in Note 29.

(b) Basis of Preparation (d) Administered Activities The Ministry’s financial statements are a general purpose The Ministry administers, but does not control, certain activities financial report, which has been prepared in accordance with: on behalf of the Crown Entity. It is accountable for the transactions relating to those administered activities but does • applicable Australian Accounting Standards (which include not have the discretion, for example, to deploy the resources Australian equivalents to International Financial Reporting for the achievement of the Ministry’s own objectives. Standards (AEIFRS)); Transactions and balances relating to the administered • the requirements of the Public Finance and Audit Act activities are not recognised as the Ministry’s revenues, 1983 and Regulation; and expenses, assets and liabilities, but are disclosed in Notes • the Financial Reporting Directions published in the 25 to 27 as Administered Assets and Liabilities, Administered Financial Reporting Code for Budget Dependent General Revenue – Crown Revenue and Administered Revenue – Government Sector Agencies or issued by the Treasurer Schedule of Uncollected Amounts. under Section 9(2) (n) of the Act. The accrual basis of accounting and all applicable accounting Property, plant and equipment, investment property, assets standards have been adopted for the reporting of the (or disposal groups) held for sale and financial assets at administered activities. “fair value” through profit or loss and available for sale are measured at fair value. Other financial report items are (e) Income Recognition prepared in accordance with the historical cost convention. Income is measured at the fair value of the consideration or Judgements, key assumptions and estimations management the contribution received or receivable. Additional comments has made are disclosed in the relevant notes to the regarding the accounting policies for the recognition of financial statements. income are discussed below:

50 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

(i) Parliamentary Appropriations and Contributions from Long-term annual leave, that is not expected to be taken within Other Bodies: 12 months, is measured at present value in accordance with Parliamentary appropriations and contributions from other AASB 119 Employee Benefits. Market yields on government bodies (including grants and donations) are generally bonds are used to discount long-term annual leave. recognised as income when the Ministry obtains control The outstanding amounts of payroll tax, workers’ over the assets comprising the appropriations and compensation insurance premiums and fringe benefits tax, contributions. Control over appropriations and contributions which are consequential to employment, are recognised is normally obtained upon the receipt of cash. as liabilities and expenses where the employee benefits An exception to the above is when appropriations are to which they relate have been recognised. unspent at year-end. In this case the authority to spend the (ii) Long Service Leave and Superannuation: money lapses and generally the unspent amount must be repaid to the Consolidated Fund in the following financial The Ministry’s liabilities for long service leave and defined year. As a result, unspent appropriations are accounted benefit superannuation are assumed by the Crown Entity. for as liabilities rather than revenue. The liability is disclosed The Ministry accounts for the liability as having been in Note 17 as part of “Current Liabilities – Other”. The extinguished resulting in the amount assumed being shown amount will be repaid and the liability will be extinguished as part of the non-monetary revenue item described as next financial year. “Acceptance by the Crown Entity of Employee benefits and other Liabilities”. Prior to 2005-06 the Crown Entity also (ii) Rendering of Services: assumed the defined contribution superannuation liability. Revenue is recognised when the service is provided. Long service leave is measured at present value in accordance with AASB 119 Employee Benefits. This is based (iii) Investment Revenue: on the application of certain factors (specified in NSWTC Interest revenue is recognised using the effective interest 06/09) to employees with 5 or more years of service, using method as set out in AASB 139 Financial Instruments: current rates of pay. These factors were determined based Recognition and Measurement. on an actuarial review to approximate present value. The superannuation expense for the financial year is determined (iv) Taxi Operators’ Accreditation Renewal Fees: by using the formulae specified in the Treasurer’s Directions. In accordance with Treasury letter dated 24 June 1999 The expense for certain superannuation schemes (i.e. Basic the Ministry has authority to retain the levy collected for Benefit and First State Super) is calculated as a percentage Taxi Industry Committee operations and initiatives. of the employees’ salary. For other superannuation schemes (i.e. State Superannuation Scheme and State Authorities (f) Employee Benefits Superannuation Scheme), the expense is calculated as a (i) Salaries and Wages, Annual Leave, Sick Leave and multiple of the employees’ superannuation contributions. On-Cost: Liabilities for salaries and wages (including non-monetary (g) Finance Costs benefits), annual leave and paid sick leave that fall due Finance costs are recognised as expenses in the period wholly within 12 months of the reporting date are recognised in which they are incurred in accordance with Treasury’s and measured in respect of employees’ services up to mandate to general government sector agencies. Finance the reporting date at undiscounted amounts based on the costs relating to the integrated ticketing project are amounts expected to be paid when the liabilities are settled. capitalised as part of the project costs. S L A NCI A FIN

51 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

(h) Insurance cost was then allocated on a systematic basis over the The Ministry’s insurance activities are conducted through concession period of 30.5 years using the annuity method the NSW Treasury Managed Scheme of self insurance for and the Government bond rate of 6.74% at commencement Government agencies. The expense (premium) is determined of the concession period. The adoption of this policy paper by the Fund Manager based on past experience. The Ministry represents a change in accounting policy and the financial also has insurance cover for heritage trains through a private impact thereof is disclosed in Note 19. insurance company. (k) Leased Assets (i) Grants and Subsidies A distinction is made between finance leases which Grants and subsidies are accounted for on an accrual basis effectively transfer from the lessor to the lessee substantially in accordance with the various contractual obligations. Under all the risks and benefits incidental to ownership of the the Metropolitan Bus System arrangement, the Ministry leased assets, and operating leases under which the lessor established 15 regions in the Sydney metropolitan area. The effectively retains all such risks and benefits. Under the Ministry has signed contracts with each of the regional lead Metropolitan Bus System contracts, payments to bus operators to fund their bus operations for a period of 7 years. operators for the acquisition of new buses are considered to be finance leases. As such these new buses are recognised (j) Acquisitions of Assets at their fair value at the commencement of the lease term. The cost method of accounting is used for the initial The corresponding liabilities are established at the same recording of all acquisitions of assets controlled by the amount. Lease payments are allocated between the principal Ministry. Cost is the amount of cash or cash equivalents paid component and the interest expense. or the fair value of the other consideration given to acquire Operating lease payments are charged to the Operating the asset at the time of its acquisition or construction. Statement in the periods in which they are incurred. Assets acquired at no cost or for nominal consideration are initially recognised at their fair value at the date of (l) Intangible Assets acquisition. Fair value is the amount for which an asset could The Ministry recognises intangible assets only if it is probable be exchanged between knowledgeable, willing parties in an that future economic benefits will flow to the Ministry and arm’s length transaction. the cost of the asset can be measured reliably. Intangible The Ministry’s transport infrastructure systems comprise assets are measured initially at cost. Where an asset is interchanges in course of construction. The Ministry acquired at no or nominal cost, the cost is its fair value as manages the construction of these interchanges and, on at the date of acquisition. completion, transfers them to other state-owned transport All research costs are expensed. Development costs are only agencies or local government agencies as appropriate for capitalised when certain criteria are met. no consideration. Only project direct costs are capitalised. The useful lives of intangible assets are assessed to be finite. Property, plant, equipment (including computers and related Intangible assets are subsequently measured at fair value IT equipment) and intangible assets costing $5,000 and above only if there is an active market. As there is no active market individually (or forming part of a network costing more than for the Ministry’s intangible assets, the assets are carried at $5,000) are capitalised. cost less any accumulated amortisation. Emerging Asset: The Ministry’s emerging interest in the (m) Depreciation and Amortisation Ultimo-Pyrmont Light Rail Train system has been valued in Depreciation and amortisation are provided for on a straight- accordance with NSW Treasury Policy Paper 06-8 Accounting line basis for all depreciable assets so as to write off the for Privately Financed Projects. This policy required the depreciable amount of each asset as it is consumed over Ministry to initially determine the estimated written down its useful life to the Ministry. The depreciation rates used replacement cost by reference to the project’s historical cost are leasehold improvements (20%), office furniture and escalated by a construction index and the system’s estimated equipment (20%), computer equipment (10%-33.3%), working life. The estimated written down replacement

52 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

intangible assets (20%). Finance leased assets are (r) Borrowings depreciated on a systematic basis over their useful life (15 Borrowings are measured at amortised cost using the years) in accordance with the terms of the lease agreements. effective interest method. All loans were valued at current capital value in 2004-05. (n) Maintenance The costs of day-to-day servicing costs or maintenance are (s) Budgeted Amounts charged as expenses as incurred, except where they relate to The budgeted amounts are drawn from the budgets as the replacement of a part or component of an asset, in which formulated at the beginning of the financial year and with any case the costs are capitalised and depreciated. adjustments for the effects of additional appropriations, s21A, s24 and/or s26 of the Public Finance and Audit Act 1983. (o) Advances and Receivables The budgeted amounts in the Operating Statement and the Advances and receivables are recognised initially at fair Cash Flow Statement are generally based on the amounts value, usually based on the transaction cost or face value. disclosed in the NSW Budget Papers (as adjusted above). Short-term interest-free advances are measured at the However, in the Balance Sheet, the amounts vary from the original invoice amount because the financial impact of Budget Papers, as the opening balances of the budgeted using the interest rate method is immaterial. An allowance amounts are based on carried forward actual amounts i.e. for impairment of receivables is established when there per the audited financial statements (rather than carried is objective evidence that the Ministry will not be able to forward estimates). collect all amounts due. The amount of the allowance is the difference between the asset’s carrying amount and (t) Comparative Information the present value of estimated future cash flows, discounted Comparative figures have been restated based on AEIFRS at the effective interest rate. Bad debts are written off as with the exception of financial instruments information, which incurred. The Ministry adopted the same accounting policy has been prepared under the previous AGAAP Standard (AAS in 2004-05. 33) as permitted by AASB 1.36A. The transition to AEIFRS for financial instruments information was 1 July 2005. (p) Equity Transfers The transfer of net assets between agencies as a result of (u) New Australian Standards issued but not effective an administrative restructure, transfers of program/functions Certain new accounting standards and UIG interpretations and parts thereof between NSW public sector agencies is have been published that are not mandatory for 30 June 2006 designated as a contribution by owners and recognized as reporting periods. The Ministry, however, has early adopted an adjustment to “Accumulated Funds”. This treatment is the following Accounting Standards from 1 July 2005: consistent with Urgent Issues Group Interpretation 1038 • AASB 2005-04 regarding the revised AASB 139 fair Contributions by Owners Made to Wholly-Owned Public value option Sector Entities. • UIG 9 regarding the re-assessment of embedded (q) Payables derivatives and These amounts represent liabilities for goods and services • AASB 7 regarding financial instrument disclosure. provided to the Ministry and other amounts. Payables Any initial impacts on first time adoption are discussed as are recognised initially at fair value, usually based on the part of the AEIFRS first time adoption note 29 disclosure transaction cost or face value. Subsequent measurement is along with the other AEIFRS impacts. Other amending at amortised cost using the effective interest method. Short- accounting standards and UIG interpretations have not been term payables with no stated interest rate are measured at applied and not yet effective. The impact is not known or the original invoice amount where the effect of discounting reasonably estimable. is immaterial. S L A NCI A FIN

53 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

2. EXPENSES EXCLUDING LOSSES (a) Employee related expenses Comprise the following specific items: Salaries (including recreation leave) 19,040 19,259 Superannuation – defined benefits plan 633 604 Superannuation – defined contribution plan 1,204 1,126 Long service leave 1,350 816 Workers’ compensation insurance 136 40 Payroll tax and fringe benefit tax 1,432 1,334 Redundancies – 1,000 23,795 24,179

(b) Other Operating Expenses Accommodation Property rent minimum lease payments 3,071 2,961 Other property costs 270 384 External services Call centre management fees 6,882 7,173 Hire of bus and rail services – major events 5,947 4,451 Contractors 10,522 13,291 Consultants 112 409 Legal Services 1,658 4,298 Audit fees – Internal 118 152 Audit fees – External 135 100 Others 189 151 Information Technology Computer leasing 258 818 Communication lines 306 274 Other computer costs 929 654 Motor vehicle running expenses Operating lease minimum lease payments 218 265 Other motor vehicle costs 335 397 Advertising and promotion 586 1,051 Staff training and development costs 554 506 Administration Printing and stationery 859 908 Telephones 304 356 Postage and courier 256 298 Travel 290 275 Insurance 545 551 Impairment of receivables (80) 261 Others 2,077 2,199 Marketing costs written off (Note 14) 2,927 – 39,268 42,183

54 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

Salaries and other operating expenses do not include capitalised salaries ($1.013m) and other expenses ($9.902m) of the integrated ticketing project. The above expenses include maintenance expenses of $411K. The Ministry does not have maintenance related employee expenses.

Salaries and other operating expenses include costs relating to the following projects: Waterfall Inquiry – 423 Bus reform implementation 2,511 5,845 Taxi Industry Review – 222 Integrated transport information line 7,773 8,198 Taxi Advisory Committee 1,043 785 Major events 6,412 5,100 Australian Rail Track Corporation for the lease and operation of the non-suburban rail lines in NSW – 4,844

(c) Depreciation and amortisation Depreciation Leasehold Improvements 614 625 Plant and equipment 2,525 1,073 Finance leased assets 504 – 3,643 1,698 Amortisation Computer systems 2,095 591 5,738 2,289

(d) Grants and Subsidies (i) Private and public transport operators including STA

School students transport scheme 323,747 403,148 Metropolitan Bus System Contracts 382,074 22,419 Pensioner half fare concession and others 33,238 226,433 Taxi transport subsidy scheme 17,002 16,357 756,061 668,357 S L A NCI A FIN

55 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

(ii) Community Groups & Certain Individuals Community transport groups 34,031 27,679 Private vehicle conveyance 19,328 20,934 53,359 48,613

(iii) Rail Infrastructure Corporation Community service obligations 115,000 133,000 Transitional funding 214,000 15,000 329,000 148,000

(iv) Sydney Ferries SSTS 301 378 Concessions 9,522 9,188 Community service obligations 33,082 33,812 Redundancies – 900 Capital grant 4,830 4,830 47,735 49,108

(v) Freight Rail Services Community service obligations 1,746 1,584

(vi) Other Projects Parking space levy funded projects 5,511 9,476 Freight general projects – 339 Transitway grants 21,300 21,000 Epping to Chatswood Rail Line grant 206,012 107,117 232,823 137,932

(vii) Other grants and subsidies Contributions to bus operators – integrated ticketing project 5,412 4,229 Local government transport grants 2,476 1,476 Community transport grants 1,150 1,385 Newcastle Port lease administration 140 135 Contracted passenger services 482 445 National Transport Commission 789 771 Miscellaneous 1,718 1,217 12,167 9,658

56 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

(viii) Railcorp and State Rail Authority SSTS 28,208 27,922 Concessions 171,904 178,225 Community Service Obligation 1,104,239 1,007,699 Transitional Funding 39,900 32,200 Redundancies – 122,000 Interest subsidy – clearways 8,776 2,460 Capital grant 466,517 422,147 1,819,544 1,792,653 Total Grants and Subsidies 3,252,435 2,855,905

(e) Finance Costs Finance lease interest charges 859 – 859 –

Finance lease interest charges relate to the funding of new buses under Metropolitan Bus System contracts (Note 1(k)). Finance costs of $1.97m relating to the integrated ticketing project have been capitalised. S L A NCI A FIN

57 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

3. REVENUES (a) Sale of services

Rendering of services 4,643 3,253 Revenue from major events 4,153 2,569 8,796 5,822

(b) Investment revenue Interest on bank balances 3,739 3,315

(c) Retained taxes, fees and fines

Taxi operators’ accreditation renewal fees 1,918 7,051

(d) Grants and contributions

Community transport projects 31,026 29,191 Integrated transport information service 4,302 6,734 Costs recovered 4,015 9,103 39,343 45,028

(e) Other revenue Emerging value of private sector Provided infrastructure: Ultimo-Pyrmont Light Rail Train Line (Note 19) 2,782 2,607 Contract revenue 3,530 – 6,312 2,607

4. LOSS ON DISPOSAL OF ASSETS Proceeds from disposal (Note 1(j)) – – Construction costs (Note 13) 6,863 – Net loss on disposal of assets 6,863 –

5. CONDITIONS ON CONTRIBUTIONS The Ministry collects taxi operators’ accreditation fees which can only be used to fund Taxi Advisory Committee operations and initiatives. The Ministry also receives grants from the Department of Ageing, Disability and Home Care Services which can only be used to fund the HACC program. The Ministry has complied with the conditions attached to these funds. Related restricted cash assets are disclosed in Note 10.

58 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

6. APPROPRIATIONS Recurrent appropriations Total recurrent drawdowns from NSW Treasury (per Summary of Compliance) 3,259,127 2,880,035 Less: Liability to Consolidated Fund (Note 17) (per Summary of Compliance) (58) (3,025) Recurrent appropriations (per Operating Statement) 3,259,069 2,877,010

Capital appropriations

Total capital drawdowns from NSW Treasury (per Summary of Compliance) 3,483 6,797 Less: Liability to Consolidated Fund (Note 17) (per Summary of Compliance) (110) – Capital appropriations (per Operating Statement) 3,373 6,797

7. FINANCE LEASES The funding of new buses under the Metropolitan Bus System contracts are considered to be finance leases and are reported in accordance with AASB 117 Leases. The resulting finance leased assets (Note 13) and finance lease liabilities (Note 18) totalling $33.2m respectively are reported in the balance sheet.

8. ACCEPTANCE BY THE CROWN ENTITY OF EMPLOYEE BENEFITS AND OTHER LIABILITIES The following liabilities and/or expenses have been assumed by the Crown Entity Superannuation 634 1,730 Long service leave 1,349 816 Payroll tax on superannuation 110 104 (Note 24) 2,093 2,650 S L A NCI A FIN

59 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

9. PROGRAM INFORMATION The Ministry has 2 programs namely: Program 62.1.1 – Transport Policy and Strategy Objective: To provide independent, considered policy advice and financial and strategic co-ordination for the Transport Portfolio to improve transport services outcomes for the people of New South Wales. Program Description: Deliver to the Minister and Government sound, impartial and independent advice on policy and related issues. Manage portfolio legislation and support the Minister in his statutory, parliamentary, cabinet and other roles. Co-ordinate the activities of portfolio agencies. Maintain strong working relationships with external and other Government agencies. Program 62.2.1 – Contracting and Regulating Transport Services Objective: To contract and regulate transport providers to provide high quality passenger and freight transport services to the community. Program Description: Develop and improve regulated standards and monitoring/auditing of transport service providers. Provide efficient and effective regulation services for transport service providers. Undertake strategic co-ordination of the Transport Budget allocation. Contract and fund services from providers (eg Rail Corporation, State Transit Authority, private transport operators, Rail Infrastructure Corporation and freight providers) which would not otherwise be available at the current fare and/ or service levels. Fund improvements to public transport. Provide direct funding to identified community groups and certain individuals to meet their particular transport service needs.

2006 2005 $’000 $’000

10. CASH AND CASH EQUIVALENTS Cash at bank and on hand 65,667 71,958 Deposit with NSW Treasury Corporation 11,941 11,312 77,608 83,270

For the purposes of the Cash Flow Statement, cash and cash equivalents include cash at bank, deposit with NSW Treasury Corporation and cash on hand. Cash and cash equivalent assets recognised in the Balance Sheet are reconciled at the end of the financial year to the Cash Flow Statement as follows:

Cash and cash equivalents (per Balance Sheet) 77,608 83,270 Closing cash and cash equivalents (per Cash Flow Statement) 77,608 83,270

Restricted cash and cash equivalents: Cash at bank includes unspent Parking Space Levy funds of $39m (2005–$44m) and Taxi Accreditation Fees of $7.7m (2005 – $6.5m). These restricted funds earn interest at the going Treasury interest rate and can only be used for specific purposes. In addition the cash at bank also includes various grants (including grants from the Department of Ageing, Disability and Home Care Services) received but not spent of $8.2m (2005 – $6.8m) and integrated ticketing projects funds of $2.2m (2005 – $.8m). The deposit with NSW Treasury Corporation is also a restricted asset and represents the security deposit plus interest relating to the integrated ticketing project.

60 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

11. RECEIVABLES Sale of services 9,334 3,839 Less: Allowance for impairment 40 120 9,294 3,719 Goods and Services Tax – recoverable 6,000 6,027 Other 3,530 – Prepayments 735 2,903 19,559 12,649

12. OTHER FINANCIAL ASSETS At Amortised Cost Current Assets Repayable interest-free advances – taxi operators 112 105 112 105

Non-Current Assets Repayable interest-free advances – taxi operators 268 282 268 282 Advances to taxi operators Later than 1 year but not later than 2 years 107 99 Later than 2 years but not later than 3 years 85 87 Later than 3 years but not later than 5 years 76 96 268 282 S L A NCI A FIN

61 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

13. PROPERTY, PLANT AND EQUIPMENT

Leasehold improvements 3,534 3,525 Accumulated depreciation 2,726 2,112 Carrying amount at fair value 808 1,413

Plant and equipment 4,307 3,818 Accumulated depreciation 3,151 2,672 Carrying amount at fair value 1,156 1,146

Finance leased assets (Note 7) 33,753 – Accumulated amortisation 504 – Carrying amount at fair value 33,249 –

Transport infrastructure systems Carrying amount at fair value 2,915 9,778

Other – Ultimo Pyrmont Light Rail Line (UPLRL) Carrying amount at fair value 19,568 16,786

Total Property, Plant and Equipment 64,077 33,907 Accumulated depreciation 6,381 4,784 Carrying amount at fair value 57,696 29,123

Reconciliation of the carrying amounts by asset class at the beginning and end of the current reporting period is set out below:

Carrying Carrying Amount Amount Depreciation Disposals/ 30 June 1 July 2005 Additions Expense Transfers 2006 $’000 $’000 $’000 $’000 $’000

Leasehold improvements 1,413 9 614 – 808 Plant and equipment 6,106 705 2,525 3,130 1,156 Transport infrastructure systems (Note 4) 9,778 – – 6,863 2,915 Finance leased assets – 33,753 504 – 33,249 Other (UPLRL) (Note 19) 16,786 2,782 – – 19,568 34,083 37,249 3,643 9,993 57,696 Plant and equipment Reported as current assets 4,960 29,123

Transfers comprise plant and equipment of the integrated ticketing project ($3.13m) (2004-05 – $4.96m) reported under current assets.

62 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

Carrying Carrying Amount Amount Depreciation Disposals/ 30 June 1 July 2004 Additions Expense Transfers 2005 $’000 $’000 $’000 $’000 $’000

Leasehold improvements 1,627 411 625 – 1,413 Plant and equipment 1,393 5,835 1,122 – 6,106 Transport infrastructure systems 9,834 623 – 679 9,778 Other (UPLRL) (Note 19) 14,179 2,607 – – 16,786 27,033 9,476 1,747 679 34,083

2006 2005 $’000 $’000

14. INTANGIBLE ASSETS Computer Systems At amortised cost 62,550 46,809 Marketing costs written off (Note 2(b)) (2,927) – Accumulated amortisation (3,742) (1,647) Carrying amount at fair value 55,881 45,162

Reconciliation of the carrying amounts by asset class at the beginning and end of the current reporting period is set out below:

Balance at the beginning 45,162 29,793 Additions 15,741 15,960 Marketing costs written off (Note 2(b)) (2,927) – Amortisation expense (2,095) (591) Carrying amount at fair value 55,881 45,162

Intangible assets are reported in the balance sheet as follows:

Current assets – integrated ticketing project 45,674 35,759 Non-current assets 10,207 9,403 55,881 45,162

The intangible assets of $45.674m comprise project direct costs and borrowing costs. S L A NCI A FIN

63 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

15. PAYABLES Current Liabilities

Creditors 1,322 1,884 Accruals: Salaries and on-costs (Note 16) 73 280 Transport schemes 18,519 20,240 Others 10,594 7,052 Security deposit 25,941 25,312 56,449 54,768

The security deposit is owing to the contractor engaged for the Integrated Ticketing project. The security deposit includes an amount of $14m which is represented by the value of work in progress completed to 30 June 2006 by the contractor (Note 14). Interest is payable on the cash component of this security deposit.

16. PROVISIONS Current Liabilities

Recreation leave 2,982 2,578 Employee related oncost 658 597 3,640 3,175

Aggregate employee benefits and related on-cost Provisions – current 2,982 2,578 Employee related oncost 658 597 Accrued salaries (Note 15) 73 280 3,713 3,455

17. OTHER

Liability to Consolidated Fund (Note 6) 168 3,025 168 3,025

The liability to Consolidated Fund at 30 June 2006 represented allocations drawn down by the Ministry in anticipation of payments expected to be made in June 2006, which did not occur.

64 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

18. BORROWINGS Current Liabilities Treasury Corp – Borrowings – Integrated ticketing project 37,453 26,980 Finance Leases (Note 7 and 20) 1,381 – 38,834 26,980

Non-Current Liabilities Finance Leases (Note 7 and 20) 31,868 – 31,868 – 70,702 26,980

Repayment of Borrowings Not later than one year 38,834 26,980 Between one and five years 6,556 – Later than five years 25,312 – 70,702 26,980

The Ministry is contracted to fund the acquisition of new buses under the Metropolitan Bus System contracts. This funding arrangement is a finance lease. The total value of these contracts was reported under other expenditure commitments in 2004-05 (Note 20).

19. CHANGES IN EQUITY

Opening equity 87,579 79,943 Less: change in accounting policy (Note below) – (18,088) Opening equity as re-stated 87,579 61,855 (Deficit)/Surplus for the year (4,315) 25,724 Balance at the end of the financial period 83,264 87,579

The Ministry has changed the valuation model used for reporting the Ultimo Pyrmont Light Rail Train system in accordance with the NSW Treasury Policy Paper 06-8 Accounting for Privately Financed Projects. The financial impact of this change is to reduce equity and the asset by $18.088m as at 30 June 2004 and the emerging interest revenue by $2.136m to $2.607m in 2004-05 and by $1.995m to $2.782m in 2005-06 (Note 3(e)). S L A NCI A FIN

65 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

20. COMMITMENTS FOR EXPENDITURE (a) Capital Commitments Aggregate capital expenditure contracted at balance date and not provided for: 92,786 102,159 Not later than one year 44,547 6,118 Later than one year but not later than five years 48,239 96,041 Total (including GST) 92,786 102,159

(b) Other Expenditure Commitments Aggregate other expenditure contracted for at balance date and not provided for: Not later than one year 422,349 99,338 Later than one year but not later than five years 1,678,342 348,022 Later than five years 504,809 174,000 2,605,500 621,360 Post Balance Sheet contracts Aggregate other expenditure contracted for after balance date and not provided for – 2,471,000 Total (including GST) 2,605,500 3,092,360

Other expenditure commitments include the obligations under the new Metropolitan bus system contracts which are for an initial period of 7 years at an estimated cost of $440m per annum including GST. The portion of these contracts relating to the funding of new buses is reported under finance lease liabilities (Note 18). Capital and other expenditure commitments also include commitments of $85m relating to the integrated ticketing project (Note 30).

(c) Operating Lease Commitments Future non-cancellable operating lease rentals not provided for: Not later than one year 3,158 4,363 Later than one year but not later than five years 5,919 5,898 Later than five years – – Total (including GST) 9,077 10,261

The Ministry leases its motor vehicles, office accommodation and some computers. Input tax on all commitments estimated at $246m (2004-05 – $291m) will be recouped from the Australian Taxation Office.

66 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

(d) Finance Lease Commitments The Ministry is contracted to fund the acquisition of new buses under the Metropolitan Bus System contracts. This funding arrangement is a finance lease and the finance lease commitments are as follows:

Not later than one year 3,587 – Later than one year but not later five years 14,348 – Later than five years 34,509 – Future minimum lease payments 52,444 – Less: Future finance costs 19,195 – Present value of minimum lease payments 33,249 –

Classified as follows Current liabilities (Note 18) 1,381 – Non-current liabilities (Note 18) 31,868 – 33,249 –

The future and present value of minimum lease payments are reconciled as follows:

Future Present value minimum of minimum lease lease payments payments

Not later than one year 3,587 1,381 Later than one year but not later than five years 14,348 6,556 Later than five years 34,509 25,312 52,444 33,249

21. CONTINGENT LIABILITIES AND GUARANTEES Contingent Liabilities The Ministry has no material contingent liabilities as at 30 June 2006.

Guarantees The Ministry holds guarantees of $99.6m from Pacific National as security for contractual performance in its grain business. These guarantees comprise $89.6m held for completion of the mandatory works specified in the Works Deed (Grain) and $10m relating to obligations under the Grain Haulage Services Deed. S L A NCI A FIN

67 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

22. BUDGET REVIEW Net Cost of Services The net cost of services for the 12 months ended 30 June 2006 was $3,269m compared to the budget of $3,282m, an underspending of $13m. The main factors contributing to this result are summarised below: • Employee related expenses at $24m were below the budget due mainly to lower than expected oncost and some salary savings. Actual salaries for 2005-06 were higher than 2004-05 actual salaries after allowing for voluntary redundancies of $1m paid in 2004-05 and award increases. • Other operating expenses were $981K higher than budget due to marketing costs written off (relating to the integrated ticketing project) offset by savings on some projects. Actual 2005-06 expenses were lower than the 2004-05 comparative figures due to completion of some projects in 2004-05 (Note 2b). • Grants and subsidies: At $3,252m, grants and subsidies were lower than budget. This result was achieved as higher grants payments under some programs were offset by lower payments in other programs. • Finance costs relate to borrowing costs for the funding of new buses which were not included in the budget. • Sale of services was higher than budget due to higher than expected revenue received. • Investment revenue includes interest on parking space levy fund balances which were not included in the budget. • Retained taxes, fees and fines relate to the taxi operators’ accreditation fees. • Grants and contributions include grants received from the Department of Ageing, Disability and Home Care to fund the home, ageing and community care program. Grants received under than this program have increased substantially and were used to fund various local community transport organisations. • Other revenue includes revenue of $3.5m relating to the integrated ticketing project. Assets and Liabilities The main changes in the Balance Sheet are set out below: • Cash held was higher than budget due mainly to timing differences between receipts and payments. • The receivables were also higher than budget due to the inclusion of estimated amounts owing by bus operators for advertising and bus charter revenue and recoupable costs relating to the integrated ticketing project. • Financed lease assets: The acquisition of new buses under the Metropolitan Bus System contracts are reported as finance lease assets and liabilities and were not included in the budget. • Plant and equipment are in line with the budget. • Infrastructure systems: The value of these infrastructure systems has been reduced following the disposal of Mount Druitt interchange to Railcorp and local government. • Accounts payable are generally in line with the budget. • Borrowings: In 2005-06 the Ministry drew down a further $10m from Treasury Corporation to fund the integrated ticketing project. This drawdown was not budgeted for. • Finance leases classified as borrowings in the balance sheet relate to the acquisition of new buses under the Metropolitan Bus System contracts. These finance leases were not included in the budget. Cash Flows • Net cash inflows from operating activities were in line with the budget. In 2005-06 the Ministry borrowed $10m to fund the integrated ticketing project.

68 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

2006 2005 $’000 $’000

23. RECONCILIATION OF CASH FLOWS FROM OPERATING ACTIVITIES TO NET COST OF SERVICES AS REPORTED IN THE OPERATING STATEMENT Net Cash inflow from Operating Activities (1,072) 33,699 Cash flows from Government/Appropriations (3,259,585) (2,887,958) Non-cash revenue 2,782 2,607 Assets expensed and written down (9,790) (590) Acceptance by the Crown Entity of Employee Entitlements (2,093) (1,524) Impairment of receivables 80 (120) Depreciation and amortisation (5,738) (2,289) Increase/(Decrease) in receivables 6,716 (12,829) (Increase)/Decrease in creditors (150) 8,271 Net Cost of Services (3,268,850) (2,860,733)

24. NON-CASH FINANCING AND INVESTING ACTIVITIES

During the period, the Ministry undertook the following non-cash financing and investing activities:

Employees’ entitlements and liabilities assumed by the Crown Entity (Note 8) 2,093 2,650 2,093 2,650

25. ADMINISTERED ASSETS AND LIABILITIES Administered Assets Cash (1) 42 37 Total Administered Assets 42 37 Administered Liabilities Payables (1) 42 37 Total Administered Liabilities 42 37

(1) This amount represents Crown revenue collected but not remitted to the Crown.

26. ADMINISTERED REVENUE – CROWN REVENUE Private transport operators fees 10,596 9,920 Fines 100 38 Unclaimed monies – (5) Port Cargo Access Charge 12,560 12,310 23,256 22,263 S L A NCI A FIN

69 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

27. ADMINISTERED REVENUE – SCHEDULE OF UNCOLLECTED AMOUNTS There were no uncollected amounts for Crown revenue at 30 June 2006 and 2005.

28. FINANCIAL INSTRUMENTS Cash Cash comprises deposit with NSW Treasury Corporation, cash on hand and bank balances within the Treasury Banking System. Interest is earned on daily bank balances at the monthly average NSW Treasury Corporation 11am unofficial cash rate adjusted for a management fee to Treasury. The Ministry’s deposit with NSW Treasury Corporation’s Hour-Glass Investment Facilities – Cash Facility is represented by a number of units in managed investments within the Cash Facility. NSW Treasury Corporation appoints and monitors fund managers and establishes and monitors the application of appropriate guidelines. At balance date the Ministry’s investment amounted to $11.941m (2005 – $11.312m). These investments are generally able to be redeemed with up to 5 business days notice (dependent upon the facility). The value of the investments held can decrease as well as increase depending upon market conditions. The value that best represents the maximum credit risk exposure is the net fair value. The value of the above investments represents the Ministry’s share of the value of the underlying assets of the facility and is stated at net fair value.

Receivables All trade debtors are recognised as amounts receivable at balance date. Collectability of trade debtors is reviewed on an ongoing basis. Debts, which are known to be uncollectable, are written off. An allowance for impairment is raised when some doubt as to collection exists. The credit risk is the carrying amount (net of any provision for doubtful debts). No interest is earned on trade debtors. The carrying amount approximates net fair value. Sales are made on 30 days terms.

Trade Creditors and Accruals The liabilities are recognised for amounts due to be paid in the future for goods or services received, whether or not invoiced. Amounts owing to suppliers (which are unsecured) are settled in accordance with the policy set out in Treasurer’s Direction 219.01. If trade terms are not specified, payment is made no later than the end of the month following the month in which an invoice or a statement is received. Treasurer’s Direction 219.01 allows the Minister to award interest for late payment.

(a) Interest Rate Risk Interest rate risk is the risk that the value of the financial instruments will fluctuate due to changes in market interest rates. The exposure to interest rate risk and the effective interest rates of financial assets and liabilities both recognised and unrecognised at 30 June 2006 are as follows:

70 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

Financial Instruments

Floating Non-Interest Total carrying amount Weighted average Interest rate Bearing as per Balance Sheet effective interest rate 2006 2005 2006 2005 2006 2005 2006 2005 $’000 $’000 $’000 $’000 $’000 $’000 % %

Financial Assets Cash 77,608 83,270 – – 77,608 83,270 4.96 4.89 Receivables – – 18,824 9,746 18,824 9,746 – – Other financial assets – – 381 387 381 387 – – Total 77,608 83,270 19,205 10,133 96,813 93,403

Financial Liabilities Borrowings 70,702 26,980 – – 70,702 26,980 6.27 5.48 Payable 25,941 25,312 30,539 29,484 56,480 54,796 5.40 5.51 96,643 52,292 30,539 29,484 127,182 81,776

(b) Credit Risk Credit risk is the risk of financial loss arising from another party to a contract or financial position failing to discharge a financial obligation thereunder. The Ministry was not exposed to a credit risk from carrying amounts of financial assets in the Balance Sheet. S L A NCI A FIN

71 Ministry of Transport Notes to and Forming Part of the Financial Statements For the year ended 30 June 2006

29. FINANCIAL IMPACT OF ADOPTING AUSTRALIAN EQUIVALENTS TO INTERNATIONAL FINANCIAL REPORTING STANDARDS The Ministry has determined the key areas where changes in accounting policies impact the financial report. Some of these impacts arise because AEIFRS requirements are different from existing AASB requirements (AGAAP). Other impacts arise from options in AEIFRS. To ensure consistency at the whole of government level, NSW Treasury has advised agencies of options it has mandated for the NSW Public Sector. The impacts disclosed below reflect Treasury’s mandates and policy decisions. The impacts of adopting AEIFRS on total equity and surplus/ (deficit) as reported under previous AGAAP are shown below. There are no material impacts on the Ministry’s cash flows.

(a) Reconciliation of Key Aggregates Reconciliation of equity under existing standards (AGAAP) to equity under AEIFRS

30 June 1 July 2005 2004 $’000 $’000

Total equity under AGAAP 87,579 79,943 Total equity under AEIFRS (Note 19) 87,579 79,943

Reconciliation of surplus/(deficit) under AGAAP to surplus/(deficit) under AEIFRS:

Year ended 30 June 2005 Note $’000

(Deficit)/Surplus under AGAAP 25,724 (Deficit)/Surplus under AEIFRS 19 25,724

30. POST BALANCE SHEET DATE EVENTS On 1 July 2006 the Ministry transferred responsibility for the management of the integrated ticketing project to the Public Transport Ticketing Corporation pursuant to the proclamation in the Government Gazette of 30 June 2006. At balance date the Ministry reported assets ($67.1m), liabilities ($66.4m) and capital and other expenditure commitments ($85m) relating to the integrated ticketing project.

End of audited financial statements.

72 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 1: Management Structure Names, offices and qualifications of principal officers as at 30 June 2006.

Name Position SES Level Qualifications

Jim Glasson Director General 7 Bachelor of Urban and Regional Planning, Land and Engineering Survey Drafting Certificate Elizabeth McNamara Deputy Director General, Policy and Strategic 6B Ec Coordination Group Peter Scarlett Executive Director, Transport Services Group 6 B Ec Cert Commerce (Accounting Procedures) John Stott Chairperson, Integrated Ticketing Project 6 BSC Technology Roy Wakelin-King Director, Transport Operations 4 BA Robert Chivers Corporate Counsel 3 BA, Dip. Law Pauline Ross Director, Ministerial Coordination 3 BA, MA, LLB Lyall Kennedy Director, Transport Planning 3 B Ec, Masters, Transport Economics (M Trans Ec), Certificate of Transport Management. Joanna Quilty Manager, Bus and Ferry Policy 2 BA, BSW, Masters of Interdisciplinary Studies. Russell Cook General Manager, Contracts and Planning 2 MBA, BA, MA, Company Directors Diploma (Australian Institute of Company Directors) S E C I D N PE AP

73 Ministry of Transport Appendices

Appendix 2: Significant Committees In 2005-06, the Ministry continued to use its committee structure to respond to transport infrastructure, planning and transport security initiatives.

Committee Ministry Representatives

Accessible Public Transport National Advisory Committee Richard Langereis Air Freight Council John Morandini Australian Logistics Council Jim Glasson Australian Passenger Transport Group Roy Wakelin-King Aviation Working Group John Morandini Bus Reform Contract Steering Committee Jim Glasson, Bill Grant Bus Priority Project Control Group Lyall Kennedy Central Steering Committee for Whole of Government Community Transport Industry Reform Caroline Mason (Chair) CEO Surface Transport Security Steering Committee John Lee Jim Glasson Community Transport Industry Reform Home and Community Care Caroline Mason Cross City Tunnel Public Transport Committee Lyall Kennedy (Chair) Joint Officers Group Steering Committee Jim Glasson Hunter Rail Project Control Group Liz McNamara Level Crossings Strategy Council Jim Glasson (Chair) Mass Transit Incident Response Management in New South Wales Committee Jim Glasson (Chair) Greg Nott Metropolitan CEOs Group John Lee Jim Glasson New South Wales Transport Reform Task Force Jim Glasson (Chair) Liz McNamara Rural and Regional Bus Reform Taskforce Bill Grant Standing Committee on Transport (SCOT) John Lee Jim Glasson Liz McNamara Sea Freight Council Rosemary Donley Southern Sydney Freight Line Project Control Group Paul Gaynor Sydney-Brisbane AusLink Strategy Steering Committee and Project Team Paul Gaynor Liz McNamara Sydney Ferries Services Working Group Andrew Nicholls Sydney-Melbourne Pilot for AusLink Corridor Strategy Project Team Paul Gaynor Sydney-Brisbane AusLink Strategy Helen Fitzgerald Steering Committee and Project Team Liz McNamara Taxi Taskforce Roy Wakelin-King Transport Agencies Chief Executives Group (TACE) John Lee Jim Glasson Roy Wakelin-King Transport CEOs Cluster Group John Lee (Chair) Jim Glasson (Chair) Peter Scarlett Urban Congestion Management Group Michael Petrie

74 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 3: Grants to Non-Government Community Organisations COMMUNITY TRANSPORT GRANTS DISBURSED TO NON-GOVERNMENT ORGANISATIONS 2005-2006 Non- MoT MoT Home recurrent Community Area and Home and Transport Assistance Community Community Program Scheme Care funds Care funds funds funds Total Organisation $ $ $ $ $

ABORIGINAL CORPORATION ENTERPRISE SERVICE 35,509 35,509 ACCESSIBLE BRIDGE SERVICES INC 131,020 3,272 134,292 AWABAKAL NEWCASTLE ABORIGINAL CO-OP LTD 80,039 91,880 171,919 BANJEERI ABORIGINAL CORPORATION 76,662 76,662 BANKSTOWN COMMUNITY TRANSPORT INC 443,147 70,217 513,364 BAPTIST COMMUNITY SERVICES 423,126 30,829 59,088 513,043 BATHURST COMMUNITY TRANSPORT GROUP INC 252,427 3,029 64,008 319,464 BATLOW COMMUNITY TRANSPORT SERVICE INC 34,141 62,410 11,222 107,773 BEGA VALLEY COMMUNITY TRANSPORT-HACC 126,948 15,603 19,615 162,166 BLACKTOWN COMMUNITY TRANSPORT INC 551,586 66,428 44,640 662,654 BLIND AND VISION IMPAIRED SUPPORT GROUP 7,567 7,567 BUNGREE ABORIGINAL ASSOCIATION INC 101,604 54,219 155,823 CENTRAL SYDNEY COMMUNITY TRANSPORT GROUP 164,727 1,977 166,704 CESSNOCK COMMUNITY TRANSPORT – HACC 208,772 167,502 141,175 517,449 CLARENCE COMMUNITY TRANSPORT INC 573,179 159,197 63,464 14,164 810,004 COALFIELDS NEIGHBOUR AID AND TRANSPORT SERVICES INC 119,058 1,429 120,487 COASTWIDE COMMUNITY TRANSPORT INC 698,408 7,464 32,265 738,138 COFFS HARBOUR, BELLINGEN AND NAMBUCCA COMMUNITY TRANSPORT INC. 702,007 203,257 69,342 55,049 1,029,655 COMMUNITY TRANSPORT (CENTRAL COAST) INC 638,586 8,475 25,608 672,669 COMMUNITY TRANSPORT GROUP OF PORT STEPHENS INC 279,601 3,355 79,647 362,603 COMMUNITY TRANSPORT WARREN INC 51,288 615 51,903 COMMUNITY WHEELS INC 644,261 127,778 108,224 880,263 COWRA INFORMATION AND NEIGHBOURHOOD CENTRE 76,569 50,896 37,755 165,220 DISABLED ALTERNATIVE ROAD TRAVEL SERVICE 233,948 2,807 236,755

DUBBO COMMUNITY SERVICES AND INFORMATION S E C SERVICES INC 260,583 133,103 10,418 404,104 I D N

DUNGOG AND DISTRICT NEIGHBOURCARE INC 76,675 920 3,619 4,391 85,605 PE AP

75 Ministry of Transport Appendices

COMMUNITY TRANSPORT GRANTS DISBURSED TO NON-GOVERNMENT ORGANISATIONS 2005-2006 Non- MoT MoT Home recurrent Community Area and Home and Transport Assistance Community Community Program Scheme Care funds Care funds funds funds Total Organisation $ $ $ $ $

FAR WEST HACC SERVICES INC 78,061 937 18,060 97,058 GREAT COMMUNITY TRANSPORT INC 720,255 131,363 33,549 29,274 914,441 GREATER INNER WEST COMMUNITY TRANSPORT 705,467 220,974 926,441 GURIWAL ABORIGINAL CORPORATION 90,005 1,080 91,085 GWYDIR HACC SERVICES INC 128,842 12,675 16,408 157,925 HASTINGS MACLEAY COMMUNITY TRANSPORT SERVICE INC 702,876 164,267 11,623 878,766 HOLDSWORTH STREET COMMUNITY CENTRE INC 109,567 53,315 162,882 HORNSBY KU-RING-GAI COMMUNITY AGED/DISABLED TRANSPORT SERVICE INC 296,487 103,558 400,045 ILLAWARRA COMMUNITY SERVICES INC (DAPTO) 6,722 8,240 30,691 45,653 INNER WEST COMMUNITY TRANSPORT INC 356,863 25,454 382,317 INVERELL HACC SERVICES INC 118,237 1,419 6,521 126,177 KALIANNA ENTERPRISES INC 334,557 139,015 21,572 495,144 LAKE CARGELLIGO AND DISTRICT CARE FOR THE AGED ASSOCIATION INC 56,492 12,678 6,652 75,822 LANE COVE MEETING HOUSE ASSOCIATION INC 40,801 490 41,291 LEICHHARDT COMMUNITY TRANSPORT GROUP INC 166,676 63,000 59,504 289,180 LITHGOW COMMUNITY TRANSPORT (TRANSLINC) 154,644 1,856 28,958 185,458 LIVERPOOL DISTRICT COMBINED SENIOR CITIZENS PROGRESS ASSOCIATION INC 24,443 24,443 LOCKHART AND DISTRICT COMMUNITY SERVICES INC 36,522 560 10,708 47,790 LOWER NORTH SHORE COMMUNITY TRANSPORT INC 414,287 29,971 31,869 476,127 MAITLAND COMMUNITY TRANSPORT AND NEIGHBOUR AID INC 295,807 96,028 59,640 451,475 MANLY-WARRINGAH PITTWATER COMMUNITY TRANSPORT INC 242,824 48,614 35,025 326,463 MANNING VALLEY AND AREA COMMUNITY TRANSPORT GROUP INC 726,756 52,554 109,342 888,652 MERCY COMMUNITY SERVICES 485,895 106,627 76,064 668,586 MURRUMBURRAH HARDEN FLEXIBLE CARE SERVICE 27,121 1,316 2,749 31,186 NARRABRI HACC COMMITTEE INC 104,358 10,352 28,474 143,184

76 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

COMMUNITY TRANSPORT GRANTS DISBURSED TO NON-GOVERNMENT ORGANISATIONS 2005-2006 Non- MoT MoT Home recurrent Community Area and Home and Transport Assistance Community Community Program Scheme Care funds Care funds funds funds Total Organisation $ $ $ $ $

NEWCASTLE COMMUNITY TRANSPORT GROUP INC 309,738 9,017 318,755 NORTHERN ILLAWARRA NEIGHBOUR AID INC 16,156 192 12,322 28,670 NORTHERN RIVERS COMMUNITY TRANSPORT INC 554,865 110,057 64,287 5,360 734,569 ORANGE COMMUNITY TRANSPORT INC 132,762 2,124 134,886 ORANGE COMMUNITY RESOURCE ORGANISATION – HACC 44,262 44,262 OXLEY COMMUNITY TRANSPORT SERVICE INC 261,028 113,351 89,642 464,021

PARKES AND DISTRICT INFORMATION AND NEIGHBOURHOOD CENTRE INC 144,102 1,729 40,963 186,794 PEAK HILL COMMUNITY BUS COMMITTEE INC 14,944 12,679 27,623

RANDWICK WAVERLEY COMMUNITY TRANSPORT GROUP INC 528,094 6,337 534,431 REGIONAL SOCIAL DEVELOPMENT GROUP INC. 62,328 63,758 16,210 142,296

RYDE-HUNTERS HILL COMMUNITY TRANSPORT ASSOCIATION INC 291,475 3,498 294,973 SCOTLAND ISLAND RESIDENTS ASSOCIATION INC 13,796 13,796 SHOALHAVEN COMMUNITY TRANSPORT SERVICE INC 424,624 62,448 105,929 42,528 635,528 SINGLETON COMMUNITY TRANSPORT PROJECT 140,756 92,487 233,243 SISTERS OF CHARITY OUTREACH 33,250 33,250 SOUTH EAST NEIGHBOURHOOD CENTRE (BOTANY) 189,110 2,269 191,379 SOUTH SYDNEY COMMUNITY TRANSPORT INC 313,314 24,460 63,173 400,947

SOUTH WEST COMMUNITY TRANSPORT – (WALOMI ABORGINAL COMMUNITY TRANSPORT) 365,341 4,384 369,725 SOUTH WEST COMMUNITY TRANSPORT INC 1,358,727 239,680 18,869 1,617,276 SOUTHERN HIGHLANDS COMMUNITY TRANSPORT INC 247,368 124,051 69,103 440,522 ST GEORGE COMMUNITY TRANSPORT PROJECT INC 656,899 47,844 37,109 741,852 SUMMIT CARE INC 172,767 2,073 36,993 211,833 SUTHERLAND SHIRE COMMUNITY TRANSPORT INC 384,403 157,813 27,578 569,794 SYDNEY METRO COMMUNITY TRANSPORT INC 74,347 74,347 TENTERFIELD HACC COMMITTEE INC 177,352 12,289 189,641 S

TWEED, BYRON AND BALLINA COMMUNITY E C

801,561 110,176 39,681 26,738 978,156 I TRANSPORT INC D N PE AP

77 Ministry of Transport Appendices

COMMUNITY TRANSPORT GRANTS DISBURSED TO NON-GOVERNMENT ORGANISATIONS 2005-2006 Non- MoT MoT Home recurrent Community Area and Home and Transport Assistance Community Community Program Scheme Care funds Care funds funds funds Total Organisation $ $ $ $ $

UPPER CLARENCE VALLEY HEALTH AND WELFARE COUNCIL INC 5,846 70 5,916 UPPER HUNTER COMMUNITY CARE INC – (NEW PROJECT) 244,784 3,336 28,219 89,151 365,490 WEDDIN COMMUNITY SERVICES INC 65,204 782 10,883 76,869

WEE WAA AND DISTRICT HOME AND COMMUNITY CARE ASSOCIATION INC 13,122 13,122 WESTERN REGION COMMUNITY TRANSPORT FORUM INC 17,567 211 17,778 WESTERN SYDNEY COMMUNITY FORUM 139,669 139,669

WYALONG AND DISTRICT COMMUNITY TRANSPORT GROUP 78,760 17,945 96,705 YOUNG COMMUNITY TRANSPORT SERVICE INC 89,475 2,064 13,462 105,001 Grand Total $21,516,443 $3,813,379 $2,118,790 $413,891 $27,862,503

Appendix 4: Legal Changes • Railway Construction (Maldon to Port Kembla) Act 1983 1. Administration of Acts No. 112 During the period 1 July 2005 to 30 June 2006 the • Tow Truck Industry Act 1998 No. 111* administration of the following Acts of Parliament was • Transport Administration Act 1988 No. 109 (except part, allocated to the Minister for Transport: Minister for Roads and Minister for Ports and Waterways • Air Navigation Act 1938 No. 9 * Responsibility for the Tow Truck Industry Act 1998 No. 111 was transferred to the Minister for Roads on 31 March 2006. • Air Transport Act 1964 No. 36 2. Legislative Change • Border Railways (Grain Elevators) Amendment Act (a) Acts 1957 No. 9 During the period 1 July 2005 to 30 June 2006 the following • Broken Hill to South Australian Border Railway amending legislation was enacted in respect of Acts Agreement Act 1968 No. 59 administered by the Minister for Transport: • Civil Aviation (Carriers’ Liability) Act 1967 No.64 • Air Transport Amendment Act 2006 – Uncommenced as • Glenreagh to Dorrigo Railway (Closure) Act 1993 No. 65 at 30 June 2006 • National Rail Corporation (Agreement) Act 1991 No. 82 This Act amends the Air Transport Act 1964 so as to • Parking Space Levy Act 1992 No. 32 provide for the deregulation of certain air transport • Passenger Transport Act 1990 No. 39 service routes, abolish the Air Transport Council and • Rail Safety Act 2002 No. 96 establish the State Aviation Working Group.

• Railway Construction (East Hills to Campbelltown) Act • Passenger Transport Amendment (Maintenance of Bus 1983 No. 111 Services) Act 2005 – Commenced on date of assent (1 July 2005).

78 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

This Act amends the Passenger Transport Act 1990 with Parking Space Levy Act 1992 respect to the provision of step-in arrangements to maintain • Parking Space Levy Amendment Regulation 2005 regular bus services on termination or expiry of certain – Government Gazette No. 81 of 1 July 2005. existing bus service contracts. The object of this Regulation is to amend the Parking • Transport Administration Amendment (Public Transport Space Levy Regulation 1997 to extend the exemption Ticketing Corporation) Act 2006 – Uncommenced at that applies to the owners of certain premises that are 30 June 2006 (Commenced 1 July 2006) located in the City of Sydney that, immediately before 8 May 2003, were not part of the City of Sydney. This Act amends the Transport Administration Act 1988 to constitute a Public Transport Ticketing Corporation and • Parking Space Levy Amendment (Exemption) Regulation for related purposes. 2006 – Government Gazette No. 84 of 30 June 2006.

• Transport Legislation Amendment (Waterfall Rail Inquiry The object of this Regulation is to amend the Parking Recommendations) Act 2005 – Commenced 1 July 2005 Space Levy Regulation 1997 to extend the exemption (ie all uncommenced provisions other than 2[32] and [58]) that applies to the owners of certain premises that are Government Gazette No. 81 of 1 July 2005. located in the City of Sydney that, immediately before 8 May 2003, were not part of the City of Sydney. This Act amends the Rail Safety Act 2002 and the Transport Administration Act 1988 and other acts and Passenger Transport Act 1990 a regulation that relates to transport with respect to • Passenger Transport (Taxi-cab Services) Amendment implementing the recommendations of the Waterfall Rail (Wheelchair Accessibility) Regulation 2005 – Government Inquiry and the safety of rail and other public transport Gazette No. 92 of 22 July 2005. services, and for other purposes. The object of this Regulation is to require the accredited (b) Regulations operator of a wheelchair accessible taxi-cab to ensure During the period 1 July 2005 to 30 June 2006 regulations that the taxi-cab: were made under Acts administered by the Minister for (a) is fitted with a hoist, or is equipped with a ramp, that Transport, as follows: allows safe access the taxi-cab by a person using a Air Transport Act 1964 wheelchair, and • Air Transport Regulation 2006 – Government Gazette No. (b) carries wheelchair restraints that enable wheelchairs 82 of 23 June 2006. to be safely and securely attached to the taxi-cab.

The object of this Regulation is to provide that a person • Passenger Transport (Drug and Alcohol Testing) involved in the operation or provision of air transport Amendment (Authorised Officers) Regulation 2005 services within New South Wales must within 6 – Government Gazette No. 118 of 23 September 2005. weeks after the end of each quarter (30 September, The object of this Regulation is to amend the Passenger 31 December, 31 March and 30 June) provide information Transport (Drug and Alcohol Testing) Regulation 2004 to the Director General of the Ministry of Transport as as a consequence of changes to the designation of to the total number of passengers carried by the person persons who may carry out drug and alcohol testing, during that quarter over each route that begins or ends at, being changes resulting from the commencement of the or passes through, Sydney (Kingsford Smith) Airport over Transport Legislation Amendment (Waterfall Rail Inquiry which the person operates or provides that service. Recommendations) Act 2005.

• Passenger Transport (Taxi-cab Services) Amendment

(Licence Fees) Regulation 2005 – Government Gazette S E C No. 129 of 21 October 2005. I D N PE AP

79 Ministry of Transport Appendices

Appendix 4 – Legal Changes (continued) • Rail Safety (General) Amendment (Miscellaneous) The object of this regulation is to facilitate the following Regulation 2006 – Government Gazette No. 40 of arrangements: 31 March 2006. (a) an arrangement under which the holder of a private The object of this Regulation is to amend the Rail Safety hire vehicle licence acquired before 13 September (General) Regulation 2003: 2001 may surrender the licence in return for the issue (a) to increase penalties relating to interference of a new taxi-cab licence without having to pay the with train doors and unauthorised use of certain full market value for the new licence, equipment such as communication equipment, and (b) an arrangement under which the holder of a taxi­ (b) to require trains to have radio communications cab licence (acquired under a previous arrangement) systems and a back up system for communications, may surrender the licence in return for the issue of a and different taxi-cab licence. (c) to permit certain offences to be dealt with by way of a penalty notice (on the spot fine); • Passenger Transport (Bus Services) Amendment (Expiry of Operators Accreditations) Regulation 2006 (d) to require railway operators to develop and implement – Government Gazette No. 77 of 16 June 2006 procedures for dealing with lost property, and The object of this Regulation is to extend the period for (e) to make other minor amendments. which certain accreditations of operators of bus services • Rail Safety (General) Further Amendment (Miscellaneous) are in force. Regulation 2006 – Government Gazette No. 84 of Rail Safety Act 2002 30 June 2006. • Rail Safety (Drug and Alcohol Testing) Amendment The object of this regulation is to amend the Rail Safety (Authorised Officers) Regulation 2005 – Government (General) Regulation 2003 Gazette No. 118 of 23 September 2005. (a) to exempt certain railway operators from the The object of this Regulation is to amend the Rail requirement to be accredited under the Rail Safety Safety (Drug and Alcohol Testing) Regulation 2003 as a Act 2002, and consequence of changes to the designation of persons (b) to exempt certain changes to an accredited person’s who may carry out drug and alcohol testing, being railway operations or safety management system changes resulting from the commencement of the from the requirement to apply to the Independent Transport Legislation Amendment (Waterfall Rail Inquiry Transport Safety and Reliability Regulator (ITSRR) for Recommendations) Act 2005. a variation of the person’s accreditation and to require applications for a variation of a person’s accreditation • Rail Safety (General) Amendment (Authorised Officers) to be accompanied by certain information, and Regulation 2005 – Government Gazette No. 147 of (c) to require certain changes to an accredited person’s 1 December 2005. railway operations to be notified to the ITSRR, and The object of this regulation is to amend the Rail Safety (d) to provide for the notification to the Chief Investigator (General) Regulation 2003 for the following purposes: and the ITSRR of certain occurrences involving (a) to enable certain classes of employees of Rail railway operations, and Corporation New South Wales to be appointed as (e) to make provision for safety interface agreements authorised officers under the Rail Safety Act 2002, in relation to private sidings where the owner of the (b) to enable an operator of a railway to authorise its private siding has entered an agreement with a third employees to receive and deal with lost property person, and found on a train, railway land or part of monorail works, in addition to authorised officers, and (c) to make other consequential amendments.

80 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

(f) to prescribe certain offences as offences that may 3. Orders be dealt with by way of a penalty notice (that is, by During the period 1 July 2005 to 30 June 2006 the following an on-the spot-fine), and orders were made concerning legislation administered by the (g) to permit the ITSRR to exempt the operator of a Minister for Transport: heritage railway from some or all of the provisions Subordinate Legislation Act 1989 of Part 2 and section 48A of the Act, and • Subordinate Legislation (Postponement of Repeal) Order (h) to make other minor amendments. 2005 – Government Gazette No. 107 of 26 August 2005. The object of this Order is to postpone the automatic Transport Administration Act 1988 repeal of (among others) the following Regulations, from • Transport Administration (General) Regulation 2005 ­ 1 September 2005 to 1 September 2006: Government Gazette No. 110 of 1 September 2005. Air Transport Regulation 2000 The object of this Regulation is to replace, without Parking Space Levy Regulation 1997 alteration to its general substance but with some re­ ordering of its Parts and the omission of certain spent Passenger Transport (Bus Services) Regulation 2000 provisions, the provisions of the Transport Administration Passenger Transport (Ferry Services) Regulation 2000 (General) Regulation 2000, which was repealed on Passenger Transport (General) Regulation 2000 1 September 2005 by section 10(2) of the Subordinate Tow Truck Industry Regulation 1999 Legislation Act 1989. Air Transport Act 1964 • Transport Administration (Staff) Regulation 2005 – Government Gazette No. 110 of 1 September 2005. Order in respect of deregulation of air services – Government Gazette No. 82 of 23 June 2006. The object of this Regulation is to replace, without substantial alteration, the provisions of the Transport The object of this Order is to declare that: Administration (Staff) Regulation 2000, which was (a) the routes between Sydney (Kingsford Smith) Airport and repealed on 1 September 2005 by section 10(2) of each of the following localities, namely Albury, Armidale, the Subordinate Legislation Act 1989. Ballina, Coffs Harbour, Dubbo, Port Macquarie, Tamworth, Wagga Wagga and Williamtown, and • Transport Administration (General) Amendment (State (b) any routes that do not begin or end at, or pass through, Taxes) Regulation 2005 – Government Gazette No. 158 Sydney (Kingsford Smith) Airport, of 16 December 2005. are deregulated for the purposes of the Air Transport The object of this Regulation is to amend the Transport Act 1964. Administration (General) Regulation 2005 to extend until 18 December 2006, the period for which RailCorp is not 4. Notices liable for State tax or payment of the Parking Space Levy. During the period 1 July 2005 to 30 June 2006 the following Notices were published by the Ministry of • Transport Administration (General) Amendment Transport concerning legislation administered by the (RailCorp) Regulation 2006 – Government Gazette No. 66 Minister for Transport: of 19 May 2006. • Government Gazette No. 111 of 2 September 2005 – The object of this Regulation is to prescribe officers Notice pursuant to clause 14 of the Passenger Transport of RailCorp as authorised persons for the purposes of (General) Regulation 2000, notifying the exemption of bus section 40 of the Transport Administration Act 1988 so operators accredited in Queensland for Long Distance that the Director General of the Ministry of Transport may and Tourist Services carried on in New South Wales.

delegate any of the Director General’s functions under S E C

Part 4 of that Act to such persons. I D N PE AP

81 Ministry of Transport Appendices

Appendix 4 – Legal Changes (continued) (c) claim by Margaret Penhall-Jones (No. SYG 3013/2005) • Government Gazette No. 111 of 2 September 2005 – alleging breaches of the Disability Discrimination Act Notice pursuant to clause 14 of the Passenger Transport 1992 (Cth). (General) Regulation 2000, notifying the exemption of bus (d) claim by Edward Mark Fowler in the Supreme Court of operators accredited in South Australia for Long Distance New South Wales (Matter No. 12223/06) concerning the and Tourist Services carried on in New South Wales. Passenger Transport Act 1990. • Government Gazette No. 111 of 2 September 2005 – 6. Departure from Subordinate Legislation Notice pursuant to clause 14 of the Passenger Transport The Ministry of Transport is not aware of a departure from (General) Regulation 2000, notifying the exemption of bus the requirements of subordinate legislation binding the operators accredited in Tasmania for Long Distance and Director General of the Ministry of Transport. Tourist Services carried on in New South Wales. • Government Gazette No. 111 of 2 September 2005 – Notice pursuant to clause 14 of the Passenger Transport Appendix 5: Management and Activities (General) Regulation 2000, notifying the exemption of bus The Director General has direct responsibility and operators accredited in Victoria for Long Distance and accountability to the Deputy Premier and Minister for Tourist Services carried on in New South Wales. Transport for the overall performance of the Ministry. The Director General is supported by a small Executive team • Government Gazette No. 142 of 25 November 2005 comprised of the Deputy Director General, the Executive – Notice pursuant to section 9D(2)(c) of the Passenger Director, Transport Services Group, the Director Transport Transport Act 1990 publishing Safety Management Operations Division, the Director, Corporate Counsel and System Guidelines for Bus and Coach Operators. the Manager, Executive Support. • Government Gazette No. 49 of 7 April 2006 – Notice The Ministry is progressively implementing a major transport pursuant to Passenger Transport Act 1990 publishing services reform agenda. Its key responsibilities include: Bus Operator Training Standards and Guidelines for Use by the New South Wales Bus Industry and Agencies • developing and coordinating high level transport priorities Involved in Bus Operator Training. across New South Wales, including service network and policy options on rail, bus, taxi, ferry, freight and aviation • Government Gazette No. 82 of 23 June 2006 – Notice transport; pursuant to section 12A of the Parking Space Levy Act 1992 publishing details of the determination of a levy • negotiating and allocating funding for New South Wales under that Act. public transport agencies to deliver services focused on on-time running and improving patronage; • Government Gazette No. 84 of 30 June 2006 – Notice pursuant to Schedule 6AA of the Transport Administration • coordinating specific public transport infrastructure Act 1988 notifying approval to variation of the New South programs to improve access and connections to Wales Rail Access Undertaking. other services; • planning and implementing New South Wales transport 5. Litigation priorities in collaboration with transport portfolio agencies As at 30 June 2006 the following claims involving the and other organisations; Director General of the Ministry of Transport were current: • regulating the New South Wales bus, taxi and hire car (a) claim by Sydney University Post Graduate Association industries to meet ongoing service and safety standards; and Ors in the Administrative Decisions Tribunal (Nos. • managing New South Wales bus and ferry contracts to 041012, 041013 and 041014). Reasons for decision improve performance; handed down on 23 March 2006 – awaiting final orders as at 30 June 2006. • engaging stakeholders on key emerging transport issues so that solutions are developed in partnership; (b) claim by Margaret Penhall-Jones (no. SYG 185/2005) in the Federal Magistrates Court of Australia alleging breaches of the Disability Discrimination Act 1992 (Cth.).

82 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

• coordinating the development of transport security and New South Wales Public Sector. This Framework, under emergency management plans including the Sydney CBD the auspices of the Premier’s Department, aims to identify Emergency Sub Plan; and encourage best practice when dealing with intellectual • managing local and community transport programs property in the New South Wales Public Sector. including the operation of the Regional Transport The review found that the Ministry created forms of intellectual Coordination Program; property and made a series of recommendations including • providing targeted transport assistance to transport additional provisions to be incorporated into contracts and disadvantaged groups; induction programs. In addition, an intellectual property policy and guidelines document is being prepared based on the core • administer the contract for the development and business functions and services of the Ministry. operation of TCard. From July 2006 the Ministry’s role is of an advisory and monitoring nature, with the Public Review of Cash Handling – The purpose of this internal Transport Ticketing Corporation responsible for contract audit review was to identify the risks that will impact administration; upon the Ministry’s objectives in handling cash and assess • delivering financial and corporate service support across the adequacy and effectiveness of the existing controls the transport portfolio; to manage those risks. This included identifying control • provide Ministerial Coordination services. weaknesses and assessing how risks can be managed better. The review concluded that the controls over cash handling Internal and External Performance Reviews were generally operating in an efficient and effective manner The Ministry’s Internal Audit Committee directed an ongoing and were designed to adequately mitigate potential risks. program of internal audits of key aspects of its operations, A number of opportunities to enhance the control framework as follows: were made specifically in the areas of consistency and general Review and Test the Business Continuity Plan – The purpose oversight. An implementation plan has been developed to of this internal audit review was to assist the Ministry to review introduce the recommended improvements during 2006/07. and test the Business Continuity Plan and record the results for consideration in the next round of testing. Review of Fraud Control and Prevention – The purpose The review found that the Business Continuity Plan needed of this internal audit review was to identify the risks that to include all key business processes, test backup capacity will impact upon the Ministry’s objectives in controlling and arrangements and further define information technology disaster preventing fraud and assess the adequacy and effectiveness recovery procedures. These findings are being addressed and of the existing controls to manage those risks. This included reflected in the updated Business Continuity Plan and in the identifying control weaknesses and suggesting how risks can Pandemic Response Plan. The plans have been developed be managed better. in line with standards AS/NZS 4360:2004 and HB 221:2004. The review concluded that there was a general level of Training of key staff was conducted in June 2006, and testing awareness of fraud risks throughout the Ministry. However, of the Plan was conducted in July 2006. a number of opportunities were identified to enhance the A continuous improvement program will be implemented control framework specifically in the areas of updating the in the 2006/07 reporting period, including the conduct of Ministry’s Fraud and Corruption Prevention Strategy in line annual testing incorporating specific tests of the information with current best practice, conducting fraud risk assessments technology disaster recovery procedures. across core activities and strengthening reporting and payment systems. An implementation plan has been Review of Intellectual Property – The purpose of this developed to introduce the recommended improvements internal audit review was to conduct a review with respect to during 2006/07. the Ministry’s ownership and use of intellectual property and, S E

arising from the results of the review, report on the contents C I D

of a recommended policy to be implemented to comply with N the Intellectual Property Management Framework for the PE AP

83 Ministry of Transport Appendices

Appendix 5: Management and Activities (continued) Information Technology (IT) Security Audit of Commercial Contracts – This audit consisted of Current practices for internal IT security were audited. two parts. The first part related to an independent verification Recommendations were implemented to ensure the Ministry of an overpayment made to a bus operator. The overpayment remains in accord with contemporary IT security practices. was subsequently recovered in full. A routine IT systems external penetration test was initiated The second part related to a review to assess the adequacy by the Office of Information Technology. The Ministry has a and effectiveness of controls in relation to commercial high level of compliance to best practices. contracts. A final report with recommendations addressing In addition, the Ministry requires ongoing reporting from its business issues was released in 2006. An implementation service delivery organisations as a contingent part of funding plan has been developed and will be progressed in 2006/07. of service and capital outcomes. Management Improvement Plans The Ministry of Transport aligned its corporate planning Appendix 6: Major Works in Progress processes with strategic management, planning, budgeting Tcard project (Previously known as Integrated and reporting requirements in the reporting period. The Ticketing Project) Results and Services Plan (RSP) was further developed The Transport Administration Corporation signed a contract to outline the Ministry’s strategic directions, highlight in February 2003 with Integrated Transit Solutions Limited priorities and include specific performance indicators. An (ITSL) to deliver a new smartcard-based integrated ticketing Information Management and Technology Plan and a Total system for the greater Sydney metropolitan area. The cost of Asset Management Plan were developed to support the development of the system ($167.5 million) is being funded priorities highlighted in the Results and Services Plan. by Treasury Corporation (TCorp) borrowings, repayable by Divisional planning was conducted which focused on a charges to participating transport operators over a period collaborative approach with staff. The Ministry actively of 10 years. System design, development and testing reviews and monitors the progressive implementation of the progressed through the 2005-06 financial year. In response Parry Review into Sustainable Transport and the Unsworth to project delays, a revised project schedule was negotiated Review of Buses. along with a strengthened position for Government in relation In addition to the Results and Services Plan, the following to key aspects of the contract. All private bus operators in planning process and management documents were put the greater Sydney Metropolitan Area are using the School in place: Tcard to record student journeys to school. It is expected that • Corporate Plan 2006 –2010; the Tcard will be implemented for the broader public on a • Strategic Management Calendar 2005–2006; phased basis with field trials on buses and rail to commence in 2006-07. Expenditure on the Tcard in 2005-06 amounted • Divisional Business Plans; to $12.9 million. In addition, operating expenditure relating • Executive Performance Agreements linked to Divisional to the School Tcard of $5.4 million was funded by grants to Business Plans; private operators. From 1 July 2006, the Public Transport • Budgets linked directly to Divisional Business Plans; Ticketing Corporation will have carriage of the Tcard contract. • Risk management workshops conducted including a Transport Interchanges and Carparks monitoring program; The Ministry of Transport administers the Parking Space • Internal Audit Plan 2005–2006; Levy fund pursuant to the Parking Space Levy Act 1992. • Information Management and Technology Plan These funds are hypothecated to the provision of a range 2004–2007; of transport infrastructure to facilitate better access to public • Total Asset Management Plan 2006–2007; transport services. The Ministry manages a comprehensive program of works that primarily provides inter-modal • Office Accommodation Strategy 2006–2009. interchanges and commuter car parks.

84 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Major contributions were made from these funds to the Appendix 7: Human Resources provision of bus stations and the associated passenger During the reporting period a 4 percent wage increase under information services along the new rapid bus-only the Crown Employees (Salaries) Award was granted to all non Transitway network ($21 million) and to the construction of SES staff members of the Ministry. The wage increase was the Parramatta Transport Interchange at Parramatta railway effective from 14 July 2006 being the commencement of the station ($15 million). first full pay period, as prescribed by the Award. Interchange assessment criteria has been developed to In accordance with the 2005 Statutory and Other Offices identify future interchange projects worthy of consideration Remuneration Tribunal determination effective from for upgrade, supported by Parking Space Levy funds. The 1 October 2005, members of the Senior Executive Service, interchange assessment criteria categorises interchanges by after consideration of performance, received a 4 percent size and function so that a broad range of interchange types increase in their total remuneration packages. can be identified for possible upgrade. In order to better meet and respond to the Ministry’s charter, The assessment criteria is in the process of being used to during the reporting period the Ministry has undertaken a assess interchanges in the context of support for the New number of structural realignments including: South Wales Government’s Metropolitan Strategy, support for • Finance and Corporate Services (completed in late 2005); transport policy and projects, existing and future passenger numbers and ease of implementation. • Policy and Strategic Coordination Group (commenced in the second quarter of 2006); Information and Communications Technology Projects • Transport Operations Division (Bus Contracts and The second Phase of the Business Improvement Program Strategic Infrastructure and Performance both under the Systems Application Procedures commenced in commenced in the second quarter of 2006); and the reporting period. This phase focused on enabling the • Information Technology (commenced in the second Bus Reform Program and the School Student Transport quarter of 2006). Scheme with the use of smartcards as well as funds and contracts management technology. Restructuring has involved consultation with staff and unions The first stages of the project delivered the core and progressed in adherence to the Ministry’s practices and Systems Application Procedures functionality to support procedures for Job Evaluation and Recruitment. Funds Management, Contract Management and Project During the previous reporting period the Ministry outsourced Management and was completed in June 2005, on time and its payroll function under a Service Partnership Agreement budget. A high level design was also produced for the future with the Central Corporate Services Unit of the New South management of schemes, concessions and subsidies to Wales Department of Commerce. This arrangement and guide the final stage. relationship has been further developed and the Ministry The final stage detailed design was completed in the 2005/06 continues to review opportunities for accessing or providing reporting period. This identified an unacceptably high level a shared service arrangement. of customisation to the Systems Application Procedures The Employee Relations Unit of the Ministry developed standard Enterprise Resource Planning software to meet a Service Level Agreement for the provision of Human the Ministry’s requirements with a cost escalation of Resource services to the Public Transport Ticketing approximately 150 percent higher than originally estimated Corporation, a new entity created with effect from 1 July by the vendor. On this basis the Ministry determined that 2006. It is anticipated that the Service Level Agreement will it would not proceed with the project and has established become operational in the next reporting period and further alternative solutions. The essential business functionality will enhances the Ministry’s commitment to the Government’s be delivered by the Tcard Enablement Project and Business agenda for shared services

Improvement Project, which is now being progressed. S E C I D N PE AP

85 Ministry of Transport Appendices

Appendix 7: Human Resources (continued)

Ministry of Transport Staff Number by Category 2003/04 2004/05 2005/06

Department of Transport Officer known as DTO under the Enterprise Agreement 207 223 217 Senior Officer 20 27 27 Senior Executive Service Officer 13 8 10 Total 240 258 254

Human Resources Ministry of Transport 2006 – Percent of Total Staff by Level People People People from Whose with a Racial, Language Disability Aboriginal Ethnic, First Requiring People Ethno- Spoken Work- TOTAL and Torres Religious as a Child People related STAFF Survey Strait Minority was not with a Adjust­ LEVEL (Number) Responses Men Women Islanders Groups English Disability ment

< $32,606 1 100% 100% $32,606–$42,824 $42,825–$47,876 6 100% 100% 17% 17% $47,877–$60,583 62 92% 34% 66% 25% 42% 4% 1.8% $60,584–$78,344 82 91% 41% 59% 27% 32% 9% 2.7% $78,345–$97,932 39 90% 64% 36% 17% 23% 9% > $97,932 (non SES) 54 94% 72% 28% 8% 20% 10% 2.0% > $97,932 (SES) 10 60% 70% 30% 33% 17% Total 254 91% 50% 50% 19% 30% 8% 1.7%

Appendix 8: Consultants

Name of Consultant Amount $’000 Purpose

Consultants (over $30,000) PricewaterhouseCoopers 47 Cost/Benefit Analysis for Taxi Licences

Consultants (below $30,000) Ernst and Young 25 Analyse tax options to provide incentives for Public Transport use in New South Wales Deloitte Touche Tohmatsu 15 Independent review of Nexus Plates GHD Pty Ltd 25 Independent Advisory – Review of Casino- Murwillumbah Rail Line Total 112

86 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 9: Equal Employment Opportunity (EEO) • Modern Business Writing; Trends in the Representation of EEO Groups • OHS Induction For Employees; Benchmark • Speed Reading – Unload Your Reading Overload; EEO Group or Target 2004 2005 2006 • Modern Business Writing For Support Staff;

Women 50% 52% 52% 50% • Job Evaluation – Mercer CED. Aboriginal people and Torres Identified position Strait Islanders 2% 0.4% 0.4% Nil An identified position of Aboriginal Project and Liaison Officer People whose first language was created in the last reporting period in the Local and was not English 20% 19% 18% 30% Community Transport Division. Recruitment action to this People with a disability 12% 7% 6% 8% position was completed during 2005/06. The establishment People with a disability and filling of this role has assisted the Ministry in progressing requiring work-related initiatives in this area. adjustment 7% 2.4% 2.2% 1.7% Scholarships and Graduate development The Ministry has continued to provide access to development opportunities for staff and acting arrangements through higher duties arrangements Staff of the Ministry continued to be provided with the for women, including opportunities in Senior Officer and opportunity and encouraged to nominate for Executive Senior Executive Service Officer roles. Development programs offered to Government Agencies With the implementation of a new structure in the Finance through the Premier’s Department. and Corporate Services area, recruitment to the new structure was undertaken in accordance with the Ministry’s Advertising of vacant positions recruitment practice of internal merit selection in the first The Ministry monitors the placement of advertisements instance. This has provided all Ministry staff with the to ensure the absence of discriminatory language and to opportunity to seek promotion. As a strategy to further verify the relevance of selection criteria. This has been support staff a number of Merit Job Seeking training courses of importance due to the increased level of recruitment were provided. This arrangement will also be implemented action following restructure and realignment of a number following completion of the new structures for the Policy of Ministry structures. and Coordination, Transport Operations and Information Technology areas. Job Evaluation The process of Job Evaluation and consideration of outcomes Ministry staff have been provided with access to a number has been strengthened within the Ministry and included the of initiatives during the reporting period, including; establishment of a Classification Committee. To further enhance Training and development courses for staff; the Job Evaluation process the Ministry has reviewed • Tools for assessing financial performance; composition of the evaluation committee membership and provided training in Mercer Job Evaluation for staff • OHS Risk Management for Supervisors and Managers; comprising both management and union representatives. • Developing Effective Business Plans; • Facilitation Skills; Grievance Management A number of grievances have been successfully managed • Ministerial Correspondence Writing; to the satisfaction of all parties. The Ministry engaged the • Community Engagement, Consultation and Participation services of an outside provider in the interests of the staff in the Public Sector; members, natural justice and transparency in the process. • Survival Skills – Time and Stress Management; S E C • Merit Selection; I D N PE AP

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Appendix 9: Equal Employment Opportunity (EEO) Ministry has also established a range of facilities, such as (continued) TTY phones, to assist people with a disability. Adjustments Review of Policy and Procedures to workplaces and modification of work practices and During the reporting period a number of Employee Relations procedures have also been integrated to provide for the policies and procedures were reviewed. Implementation of successful placement of visually and hearing-impaired people. the enhancements included referral through the recognised Appendix 11: Land Disposals consultative arrangements with the Occupational Health and Safety Committee and the Unions through the Joint There were no land disposals in the 2005/06 reporting period Consultative Committee relating to: • Occupational Health and Safety; Appendix 12: Ministry of Transport Publications • Employee Assistance Program; • Access Guides (for disabled access to public transport • Employment Application Material and Information interchanges); of Applicants. o Holsworthy Interchange o Oak Flats Interchange EEO Strategies for 2006/2007 o Rockdale Interchange In the next reporting period the Ministry will be focusing on • Annual Report for Ministry of Transport, 2004/05; the following EEO initiatives: • Best Practice Guidelines for New South Wales Public • Review of the Ministry’s Flexible Working Hours Transport Signage and Information Displays, 2003; Agreement; • Bus Operator Accreditation Update, February 2006; • Review and assess the EEO distributions and representation across the Ministry; • Bus Reform in Country New South Wales, February 2006; • Carry out an EEO resurvey in order to update EEO • Bus Reform in New South Wales Update, February 2006; profile data; • Community consultation brochure – “Have Your Say – • Continue with review development or enhancement of North-West T-way – Proposed Bus Network – April 2006”; policies and procedures. • Corporate Plan for Ministry of Transport, 2006-2010; • Country Transport Resource Kit, 2006; Appendix 10: Disability Plan • Discussion Paper on the Rural Taxi Industry in New South Under the New South Wales Disability Services Act 1993 the Wales, 2001; Ministry of Transport is the coordinating agency for disability • The Godfrey Report – Independent Review of Rail action plans within the Transport portfolio. The Ministry and Infrastructure Corporation (RIC) Metropolitan Maintenance relevant transport agencies have developed a portfolio-wide Funding and Related Issues – October 2002; Accessible Transport Action Plan. The Action Plan outlines: • Grain Infrastructure Advisory Committee Report, 2004; • Responsibilities of transport agencies; • Guidelines Relating to Drug and Alcohol Programs for Bus • The guiding principles towards integrating accessible Operators, 2004; transport services; and • Guidelines Relating to Drug and Alcohol Programs for • Progress to date and future strategies for the provision of Ferry Operators, 2004; accessible transport services. • Guidelines for Managing School Students’ Behaviour on Buses including Code of Conduct for School Student The first Plan was completed in December 2002 and an Behaviour, 2006; updated version was completed in June 2005. Accessible transport statistics are updated on a six monthly basis. o Code of Conduct Translations The Ministry also continues to identify objectives and • Arabic initiatives for people with disabilities that are aimed to ensure • Chinese our services, programs and facilities are accessible. The • Samoan

88 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

• Spanish • Review of Bus Services in New South Wales • Vietnamese (Unsworth Review); o School Student Transport Scheme Booklet o Final Report, February 2004 • English o Interim Report, November 2003 • Arabic • Review of the Regulatory Framework For Community • Chinese and Courtesy Transport Services in New South Wales: • Filipino Report May 2002 – A review of the regulatory framework for Community and Courtesy Transport Services was • Spanish undertaken during 2001– 02; • Vietnamese • Safety Management System (SMS) Guidelines for Bus • Hire Car Reports: and Coach Operators; o Hire Car Hardship Assessment Panel Final Report, • School Student Transport Scheme. Student Transport February 2003 Coordination Guidelines; o Review of the Taxi Cab and Hire Car Industries – Independent Pricing and Regulatory Tribunal, • School Student Transport Scheme. Information for November 1999 parents and students; o Inquiry into Short Term Hire Car Licence Fees • School Student Transport Scheme, a manual for schools; – New South Wales Ombudsman, August 1999 • School Student Transport Scheme. Bus Operators Manual; • Information Package on how to Become an Authorised • Service Planning Guidelines for Bus Services in Taxi Network in the Metropolitan Transport District, 2003; Metropolitan Sydney, June 2006; • Integrating Land Use and Transport – A Planning Policy • Submission to the Independent Pricing and Regulatory Package, 2002; Tribunal Review of Bus Fares 2004-05; • Local and Community Transport 2005-06 Audit Documents • Summary of Affairs of the New South Wales Ministry of • Lower Hunter Transport Working Group; Transport – June 2006; o Final Report, December 2003 • Submission to the Independent Pricing and Regulatory o Second Report, November 2003 Tribunal On Bus Fares for 2006; o First Report, September 2003 • Sydney Knowledge and Regulation Test – A Guide for Taxi • Medlock Report Into the Management of Safety Critical Drivers – October 2003; Infrastructure, 2001; • Taxi Vehicle Standards, May 2006; • Ministerial Inquiry into the Taxi Industry Interim • Utilisation of Spare Capacity under the Home and Report, 2003; Community Care (HACC) Program, December 2005; • Ministerial Inquiry into Sustainable Transport (Parry Inquiry) • Wheelchair Accessible Taxi Taskforce – Interim Brief to o Final Report, December 2003 the Minister for Transport Services, September 2004 o Interim Report, August 2003 • Ministry of Transport Customer Commitment, 2004; Appendix 13: Overseas Visits

• Parramatta Rail Link Options Report, August 2003; Officer Date Destination Purpose • Passenger Statistics for New South Wales Air Routes to and from Sydney Airport from December 2001 Quarter Greg Nott April 2006 London and Surface Transport Security Tel Aviv Overseas Mission until September 2005 Quarter; Greg Nott June 2006 Canada and Surface Transport Security

• Report on Fares for Private Buses – August 2001; S

Hong Kong Overseas Mission E C I

• Report on New South Wales Taxi Fares – July 2001; D N PE AP

89 Ministry of Transport Appendices

Appendix 14: Consumer Response 2005/06 • 131 500 Mobile internet service launched – A convenient The 131 500 Transport Infoline is provided by several services: new service was introduced that allows customer to access internet timetables and service information via 1. Website www.131500.info their mobile phones, mobile.131500.info. The website is proving to be the most popular medium for customers over the past 2 years. In the 2005/06 financial year: • Daily Working Timetable for public holidays – The data supply process was amended to ensure public holiday • A monthly average of 341,096 visitors accessed the timetable variations are presented to customers. 131 500 website, with 448,730 in April 2006. This equates to a 135 percent increase on the previous year. • Website mapping upgrades – Various initiatives were implemented to improve the hardware and application • In total, 22.25 million web pages were downloaded by data used to generate trip plan solutions. these customers. Planned 131 500 initiatives in 2006/07 2. Interactive Voice Response system (IVR) It is envisaged that financial year 2006/07 will prove to be This facility allows customers to resolve their calls without as successful as the 2005/06 reporting period with regards speaking to a Call Centre operator. Currently 28.1 percent to improving the Integrated Transport Information Service. of 131 500 calls are resolved in the IVR, or 870,000 calls Several projects and initiatives have already been identified in the 2005/06 reporting period. Customers can access to deliver these further improvements. These include: service changes, event travel information, lost property and automated next bus service details. • Natural Speech Recognition IVR – Implementing a next generation IVR that is easier to interact with and can 3. 131 500 Operator Calls provide automated trip plan results. Some 2.24 million transport information calls were handled • Accessibility of all services – All 131 500 services are to by Call Centre operators in the 2005/06 reporting period. In ensure they are compliant with the relevant accessibility the same period in 2004/05 some 2.39 million calls were standards to allow customers with disabilities to access answered by operators. The 131500 services aim to increase the transport information. proportion of customers using the self serve website and • School Bus services – 131 500 is to include all available IVR channels. school bus timetables and routes for the commencement Key 131 500 initiatives in 2005/06 of Term 1, 2007. To ensuring that the public had access to public transport Current and recent initiatives are based on continuously information which is reliable and accurate, the following improving the service for customers and ensuring least Integrated Transport Information Service projects long-term cost to Government. were developed and successfully rolled out to address customer issues: • 131 500 Website Redesign – Online usage of Appendix 15: Payment of Accounts www.131500.info has grown considerably since the Aged analysis at the end of each quarter

implementation of the redesign site in July 2005. The Current Less than Between Between More number of website visits has increased significantly and (Within 30 days 30 and 60 Days than 90 the redesign has reduced the number of pages that due overdue 60 days and 90 days need to be accessed to obtain the relevant transport date) overdue days overdue overdue information. The redesign aimed to improve the layout, Quarter $000 $000 $000 $000 $000 functionality, accessibility, reliability and speed of the online service. September 1,223 – – – – • 131 500 IVR redesign – The phone menu messages December 1,067 – – – – were updated to ensure the customer selections were March 572 – – – – consistent with the Australia Standards and hence easier June 934 – – – – to use.

90 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 16: Time for Payment of Accounts of the Executive, senior officers of the Ministry, and the Accounts paid on time within each quarter Manager Employee Relations.

Total The Ministry continued to use the Treasury Managed Fund Amount for its insurance purposes. Total Accounts Paid on Time Paid

Target % Actual % $000 $000 Appendix 18: Disclosure of Controlled Entities

September 100 99.5 855,185 859,053 The Ministry has no controlled entities. December 100 99.6 874,205 877,863 March 100 99.3 525,645 529,355 Appendix 19: Ethnic Affairs Priorities Statement (EAPS) June 100 99.7 1,120,395 1,123,499 The Ministry continues to apply the principles of natural justice to policy and service delivery ensuring the promotion $3,389,770 of equitable outcomes for members of ethnic communities. Ministry staff have been provided with access to training Appendix 17: Risk Management and Insurance Activities in Community Engagement and Consultation courses to The Ministry of Transport has an ongoing commitment to enhance and sharpen their awareness of the needs of manage risks in a structured and systematic way utilising members of a culturally diverse community. the foundations of standard AS/NZS 4360:2004. The Ministry The Ministry’s print media includes information on the Code actively manages its risk profile which is reviewed regularly of Conduct and the School Student Transport Scheme in by the Ministry’s Executive. Risk management processes are five languages (in addition to those in English) which are in place to protect assets, funding and staff, and to minimise accessible on the Internet site. liabilities, both personnel and public, against loss or incidents. Position descriptions for established positions within the The Ministry operates an independent Audit Committee that Ministry contain EAPS responsibility statements which also monitors its risk management and oversees the implementation form part of the merit selection criteria when recruiting to and review of its internal audit program. The Committee meets vacant positions. quarterly and is comprised of an independent Chairman, members of the Executive, and is attended by Appendix 20: Action Plan for Women representatives of the Audit Office of New South Wales. The New South Wales Government’s Action Plan for Women The Ministry has a Bus Reform Contract Steering Committee aims to: in place to monitor performance and financial aspects of the Metropolitan and Outer Metropolitan Bus System Contracts. • Reduce violence; The Committee meets at least monthly and is comprised of • Promote safe and equitable workplaces; the Director General, members of the Executive and senior • Maximise interests in economic reforms; officers of the Ministry. • Promote the position of women in society; and The Ministry has an Information Management and Technology • Improve access to education, health and quality of life. Steering Committee in place to ensure the cost effective application and management of information communication In addressing the Government’s Action Plan the Ministry and technology systems and resources across the Ministry. adheres to the following guiding principles and incorporates The Committee meets bi-monthly and is comprised of then into Ministry policy and procedures: members of the Executive, the Chief Information Officer • Equity; and other senior officers of the Ministry. • Access; S

The Ministry has a Staff Development and Training E C

• Rights; I

Committee to ensure that training strategies and funding D • Natural Justice; N

are aligned with corporate directions and key priorities. The PE

Committee meets quarterly and is comprised of members • Participation. AP

91 Ministry of Transport Appendices

Appendix 20: Action Plan for Women Ministry of Transport occupational health 2005-06 Adherence to these principles is reflected in the Ministry’s: and safety performance • Policy and Procedures; Number of work related injuries 5 (1) • Regulation of industry; Number of work related illnesses 2 (2) • Representation on Committee working groups; Total weeks lost due to work-related injuries or illnesses 19.4 (3) • Provision of educational opportunities; Number of worker’s compensations claims 7 • Carriage of compliance activities and programs. Number of prosecutions reported during the last financial year 0

For staff of the Ministry consideration of these principles is Prosecutions under the Occupation Health and Safety Act 0 incorporated into to: Notes: • EEO Management Plan; (1) All 5 work related injuries are the result of journey incidents. It is • OHS Plan and activities; anticipated that all 5 claims will be closed early in the next reporting period following a Claims Review with the Ministry’s Insurer. • Training and Development opportunities; (2) 1 of the 2 work related illness is the result of a journey incident. • Consultative arrangements. (3) The 19.4 weeks lost is the result of a journey incident.

Appendix 21: Occupational Health and Safety (OHS) Appendix 22: Waste Reduction The Ministry continues with its commitment to OHS. A new There is a recycling program for waste paper within the Accident, Incident and Hazard notification process was developed Ministry which is part of a government contract. and implemented in consultation with the Occupational Health During the reporting period 103 computers, 8 printers and 6 and Safety Committee and the Ministry has progressed in photocopiers were returned for recycling or remanufacture. meeting the “Working Together” targets including: During the previous refurbishment of the Newcastle office • Commencement of Claims Management Reviews; the opportunity was taken to make use of recycled furniture. • Commencement of Training of Managers in OHS Existing fittings were also incorporated from the old fitout awareness and procedures; into the new office (doors, frames, etc). During the more recent Parramatta office alterations, workstations, furniture, • Development and Communication of new OHS Policy; signage, perspex and glass window panels were reused. • Protocol developed for carrying out workplace inspections; The Ministry makes extensive use of paper with a recycled • Review and enhancement of emergency evacuation content for internal photocopying and printing needs. There procedures; and is also a recycling program for photocopier, printer and fax • Commencement of the review of first aid officers. machine toner cartridges.

To further progress OHS, the Ministry during the next Discussions regularly take place with suppliers to assess reporting period will: the suitability of new and existing products on the market for the Ministry. • Continue awareness training for all staff; • Develop accountability and responsibility statements for the various levels of management; Appendix 23: Major Assets • Release a new Induction Kit and Orientation Program The Ministry by its nature has modest financial assets. for staff who are new to the Ministry; Its assets consist of leasehold fit-outs, computer systems, software and office furniture. The Ministry has recently • Develop and implement an OHS and Injury commenced purchasing its desktop computers rather than Management Plan; and leasing them as was previously the case. All motor vehicles • Call for nominations to the OHS Committee. and office space are leased. The Ministry is not a holder of major assets, however can hold assets on an interim basis on behalf of other agencies.

92 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 24: Code of Conduct (B) SES Level Officers Level 5* and greater

The Ministry has a Code of Conduct that is in keeping Name Title Remuneration SES with Public Sector requirements and was developed and Package at Level implemented through the Ministry’s agreed conciliation 30 June 2006 processes. Senior Executive Service Officers are covered Jim Glasson Director General $321,000 7 by the Code of Conduct developed by the Premier’s Elizabeth Deputy Director General, $250,000 6 Department specifically for this category of staff. A copy of McNamara Policy and Strategic the Code is available to all staff on the Ministry’s Intranet site. Coordination Group Peter Scarlett Executive Director, $267,255 6 Appendix 25: After Balance Date Events Transport Services Group Responsibility for the Integrated Ticketing Project was John Stott Chairperson, Integrated $267,300 6 assumed by the Public Transport Ticketing Corporation Ticketing Project upon commencement of the Transport Administration * The SES Level 5 position shown in Table (A) above was vacant Amendment (Public Transport Ticketing Corporation) Act and was therefore not reported against in Table (B) for the 2006 on 1 July 2006. reporting period.

Appendix 26: Annual Report Costs Appendix 27: Statement of Performance Executive Officers Level 5 and Above The Ministry printed 150 annual report copies, and the report is also available through the Ministry’s web site (www. Statement of Performance Executive Officers transport.nsw.gov.au). Level 5 And Above Name: Jim Glasson The average cost per copy was $133. The Ministry’s total external annual reporting cost was in the area of $20,000. Title: Director General Remuneration Package: $321,000 per annum Appendix 27: Performance and Numbers of Level: SES Level 7 Executive Officers Jim Glasson was appointed to the role of Director General (A) Numbers of Executive Positions at each level in February 2006. Since that time he has provided strategic for the Current and Prior Year policy and operational advice to the Minister for Transport and Performance and numbers of executive positions government in relation to transport portfolio matters and led SES Level 2005 2006 the management of the Ministry in the delivery of its core functions and accountabilities. 1 00 Mr Glasson provided direction to the development and 2 33* implementation of reform initiatives, which have focused 3 77*particularly on improving the delivery of bus services in this 4 11period. He managed relationships with major stakeholders, 5 11worked with other agency Chief Executive Officers and was involved in a range of government committees to implement 6 43* effective whole of government outcomes for the community. 7 11 8 00 Female executive officers 2 3 S E C

* Denotes that this includes SES positions for the Integrated I D

Ticketing Project which from 1 July 2006 is the Public Transport N

Ticketing Corporation. PE AP

93 Ministry of Transport Appendices

Appendix 27: Statement of Performance Mr Scarlett managed the significantly expanded 2005-06 Executive Officers Level 5 and Above (continued) transport portfolio budget allocation of $3.32 billion providing Name: Elizabeth McNamara funding for important capital projects and for the provision of transport services. He led and directed new commercial Title: Deputy Director General, Policy management initiatives, coordinated forward estimates and and Strategic Coordination the allocation and accounting for all service and capital funding. Group In addition, Mr Scarlett led funding bid negotiations and Remuneration Package: $250,000 per annum introduced new funding arrangements with transport providers. Level: SES Level 6 During the year Mr Scarlett finalised the transfer and management of infrastructure projects previously managed Ms McNamara was acting in the position of Deputy Director by the former Department of Infrastructure Planning and General from November 2005 and was appointed to the Natural Resources and extended the new funding and role of Deputy Director General and Director of the Strategic financial reporting arrangements for bus operators. Coordination Group in May 2006. Significant achievements during the year included Ms McNamara has provided direction in the development and the implementation of improved systems to manage delivery of the State’s strategic reform, regulatory framework performance reporting and bus contracts, and increasing and investment in transport services within New South the level of financial analysis being applied to viability Wales. She manages the Policy and Strategic Coordination assessments of passenger transport operators. Group which includes bus contract reform, transport planning, strategic projects and rail freight reform. Name: John Stott PSM Specifically, Ms McNamara has been involved in the preliminary Title: Chairperson, Integrated planning work for the Government’s Metropolitan Rail Ticketing Project Expansion Program and advising on major transport policy Remuneration package: $267,300 per annum issues. One of the key roles that Ms McNamara has carried out since her appointment is regarding the implementation Level: SES 6 of the Government’s Tcard project and fares policy. During the report year, John Stott was Chairperson of the Ms McNamara is also assisting in the process of Integrated Ticketing Project team which is developing the implementing the Government’s bus reform agenda in outer Tcard smartcard ticketing system for the Greater Sydney Area. metropolitan Sydney and rural and regional NSW. In this role, Mr Stott has led the government’s development Name: Peter Scarlett team in its administration of the $167 million Tcard contract. This has involved a series of complex negotiations aimed Title: Executive Director, at expediting delivery of the project and minimising the Transport Services Group government’s risks. Remuneration Package: $ 267,255 per annum Mr Stott also developed policies and business rules for Level: SES Level 6 application to the Tcard system and has supervised activities to ensure its compliance with financial regulatory requirements. Mr Scarlett continued to perform in his role of Executive Director, Transport Services Group. His accountabilities Under legislation introduced during the report year, the Transport expanded during the reporting year with Mr Scarlett Administration Corporation structure was to be superseded assuming responsibility for Local and Community Transport. on 1 July 2006, by a new independent entity, the Public Transport Ticketing Corporation. Mr Stott assisted with the development of the legislation and managed the arrangements for the establishment of the new government agency.

94 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 28: Freedom of Information (FOI) There were three Internal Reviews requested by an applicant. Includes statutory requirements: All of these matters have subsequently been referred to the Administrative Decisions Tribunal. • FOI Statistical Report to Parliament; • Statement of Affairs. Statistical information This statistical summary is set out in accordance with the FOI Statistical Report provisions of the Freedom of Information Act 1989, the Comparison with previous reporting period Freedom of Information Regulation 2005 and the Premier’s The Ministry of Transport received 35 FOI applications in the Department FOI Procedure Manual. 2005-06 reporting period compared to 27 the previous year. Compliance with the provisions of the Freedom of Information Act 1989 had no significant impact on the administration of the Ministry of Transport, or specifically the Ministerial Coordination Division where the FOI function resides.

Section A Numbers of new FOI requests (Information relating to numbers of new FOI requests received, those processed and those incomplete from previous period)

FOI Requests Personal 05–06 Other 05–06 Total 05–06 Personal 04-05 Other 04–05 Total 04–05

A1 New (including transferred in) 1 34 35 4 23 27 A2 Brought forward from 04/05 0 1 1 0 2 2 A3 Total to be processed 1 35 36 4 25 29 A4 Completed 1 26 27 3 18 21 A5 Transferred out 0 4 4 0 4 4 A6 Withdrawn 0 0 0 1 2 3 A7 Total processed 1 30 31 4 24 28 A8 Unfinished (carried forward) 0 5 5 0 1 1 A9 Total 1 35 36 4 25 29 S E C I D N PE AP

95 Ministry of Transport Appendices

Appendix 28: Freedom of Information (FOI) (continued) Section B What happened to the 27 completed matters?

Result of FOI Request Personal 05-06 Other 05-06 Total 05-06 Personal 04-05 Other 04-05 Total 04-05

B1 Granted in full 1 7 8 1 10 11 B2 Granted in part 0 5 5 1 2 3 B3 Refused 0 14 14 1 6 7 B4 Deferred 0 0 0 0 0 0 B5 Completed 1 26 27 3 18 21

Section C Ministerial Certificates

05-06 04-05

C1 Ministerial Certificates issued 0 0

Section D Formal consultations

Personal 05-06 Other 05-06 Personal 04-05 Other 04-05

D1 Number of requests requiring formal consultations 1 12 1 5

Section E Amendment of personal records – number of requests for amendment processed during the period

Result of Amendment Request Total 05-06 Total 04-05

E1 Result of amendment – agreed 0 1 E2 Result of amendment – refused 0 0 E3 Total 0 1

Section F Notation of personal records – number of requests for notation processed during the period

Total 05-06 Total 04-05

F1 Number of requests for notation 0 0

96 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Section G FOI requests granted in part or refused – basis of disallowing access Basis of disallowing or restricting access Personal 05-06 Other 05-06 Personal 04-05 Other 04-05

G1 Section 19 (application incomplete, wrongly directed) 0 0 0 0 G2 Section 22 (deposit not paid) * 0 4 0 0 G3 Section 25 (1) (a1) (diversion of resources) 0 0 0 1 G4 Section 25 (1) (a) (exempt) * 0 7 0 0 G5 Section 25 (1) (b), (c), (d) (otherwise available) 0 0 1 5 G6 Section 28 (1) (b) (documents not held) * 0 6 0 0 G7 Section 24 (2) – deemed refused, over 21 days * 0 2 0 3 G8 Section 31 (4) (released to Medical Practitioner) 0 0 0 0

Section H Costs and fees of requests during the period (ie, those included in lines A4, A5 and A6). Does not include costs and fees for unfinished requests (ie, those requests included in Line A8)

Assessed Costs FOI Fees Received Assessed Costs FOI Fees Received 05-06 05-06 04-05 04-05

H1 All completed requests $1,890 $1,290 $3,335 $1,745

*Note: Includes fees assessed but never paid. Fees received is also net of fees refunded to Applicants. All internal review fees were refunded in 2005-06.

Section I Discounts allowed – number of FOI requests processed during the period where discounts were allowed

Type of Discount Allowed Personal 05-06 Other 05-06 Personal 04-05 Other 04-05

I1 Public interest 0 0 0 0 I2 Financial hardship – Pensioner/Child 0 0 0 0 I3 Financial hardship – Non profit Organisation 0 0 0 0 I4 Totals 0 0 1 0 I5 Significant correction or personal records 0 0 0 0 S E C I D N PE AP

97 Ministry of Transport Appendices

Appendix 28: Freedom of Information (FOI) (continued) Section J Days to process – 27 completed requests by calendar days (elapsed time) taken to process

Elapsed Time Personal 05-06 Other 05-06 Personal 04-05 Other 04-05

J1 0 – 21 days 1 21 1 6 J2 22 – 35 days 0 4 1 5 J3 Over 35 days 0 1 1 7 J4 Totals 1 26 3 18

Section K Processing time – number of completed requests (27) by hours taken to process.

Processing Hours Personal 05-06 Other 05-06 Personal 04-05 Other 04-05

K1 0-10 hrs 1 25 2 11 K2 11-20 hrs 0 1 1 3 K3 21-40 hrs 0 0 0 2 K4 Over 40 hrs 0 0 0 2 K5 Totals 1 26 3 18

Section L Reviews and Appeals – number finalised during the period

2005/06 2004/05

L1 Number of internal reviews finalised 3 1 L2 Number of Ombudsman reviews finalised 0 1 L3 Number of Administrative Decisions Tribunal appeals finalised 0 0

Details of Internal review Results – in relation to internal reviews finalised during the period

Bases of Internal Review Personal 05-06 Other 05-06 Personal 04-05 Other 04-05

Grounds on which internal review requested Upheld Varied Upheld Varied Upheld Varied Upheld Varied L4 Access refused 0 0 0 0 0 0 0 0 L5 Deferred 0 0 0 0 0 0 0 0 L6 Exempt matter 0 0 3 0 0 0 1 0 L7 Unreasonable charges 0 0 0 0 0 0 0 0 L8 Charge unreasonably incurred 0 0 0 0 0 0 0 0 L9 Amendment refused 0 0 0 0 0 0 0 0 L10 Totals 0 0 3 0 0 0 1 0

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STATEMENT OF AFFAIRS Effect of functions on members of the public Under section 14 of the Freedom of Information Act 1989, The functions of the Ministry of Transport have an effect on the Ministry of Transport is required to publish an annual members of the public through the provision of policy advice Statement of Affairs, describing the structure and functions and services. These services include the management of of the Ministry of Transport, how these functions affect the budget resources, delivering accreditation, compliance and public and how the public can participate in the Ministry’s enforcement activities for bus, taxi and hire car operations, policy development. Additionally, the Statement of Affairs delivering reform of the bus industry, implementing requires the inclusion of the categories of documents and Government policies, providing specialist policy advice on how these can be accessed or amended by members of bus, rail and ferry transport, delivering effective passenger the public. transport information and specialised services such as policy development and coordination across a range of transport Structure and functions functions to serve the people of New South Wales. The purpose of the Ministry of Transport is to: Categories of documents held by the department • Provide policy advice to the Deputy Premier and Minister All policy documents of the Ministry of Transport are for Transport in relation to bus, rail, ferry, taxi/hire car, published in the Government Gazette and online every six light rail, regional aviation, transport security, freight and months in the Summary of Affairs, as required under the logistics and other policy issues; Freedom of Information Act 1989. A copy of the most recent • Coordinate the activities of Agencies within the Transport Summary of Affairs can be found in the Government Gazette Portfolio including in relation to budget and funding or by visiting www.transport.nsw.gov.au for concession schemes, such as the School Student Categories of documents include: Transport Scheme; • policy documents; • Contracting of bus services in New South Wales, with more than 2,000 commercial and non-commercial • documents on the internal administration of the Ministry; contracts in operation; • policy and planning documents which assist the Deputy • Regulation of the private bus, taxi and hire car industries, Premier and Minister for Transport. including accreditation processes; Accessing and amending Ministry documents • Coordination of Community Transport services across Documents may be accessed in several ways, including via New South Wales, serving more than 100,000 transport the internet at www.transport.nsw.gov.au, by contacting disadvantaged people. The Ministry administers specialist the relevant Ministry officer where shown in the Summary programs including the Community Transport Program of Affairs, or alternatively by contacting the Manager and Taxi Transport Subsidy Scheme, and those of other Government Relations. New South Wales Government agencies such as Home Policy documents, unless otherwise stated, are usually and Community Care (HACC) and Area Assistance available free of charge and access can be arranged by Scheme; and contacting the Manager Government Relations by telephone, • Ministerial coordination services. fax, email, or in person at the address below generally on The structure of the Ministry of Transport is detailed working days between the hours of 8:30 am and 5:00 pm. elsewhere in this Annual Report. Information on the structure and functions of the Ministry of Transport is available publicly by visiting the Ministry of Transport website, www.transport. nsw.gov.au S E C I D N PE AP

99 Ministry of Transport Appendices

Appendix 28: Freedom of Information (FOI) (continued) Private Ferry Fares Requests and applications made under the Freedom of Effective 3 January 2006, the Director General accepted Information Act 1989 for access to documents of the Ministry the Independent Pricing and Regulatory Tribunal’s of Transport (other than policy documents) should be made recommendation for a 20 cent increase in the maximum adult pursuant to the provisions of the FOI Act, be accompanied by fare for all private ferry services except for the Palm Beach a $30 application fee (cheque or money order) and directed in – Ettalong ferry service, which rose by 30 cents. writing to: Bus Fares Mr Simon Carroll For metropolitan bus operators signed to new bus service Manager, Government Relations contracts (including Sydney Buses) the Independent Pricing NSW Ministry of Transport and Regulatory Tribunal determined an average 4.5 percent GPO Box 1620 increase which translated to a rise of between $0.10 and SYDNEY NSW 2001 $0.20 for single adult fares. The Independent Pricing and FOI and Privacy enquiries may be directed to the Manager Regulatory Tribunal also determined a 3.33 percent increase Government Relations by telephoning the Ministry of for Newcastle Buses’ fares. Transport on (02) 9268 2862. Applications to amend or notate For private bus operators not signed to new bus service documents of the Ministry of Transport relating to a person’s contracts, the Director General of the Ministry of Transport own personal affairs may also be made to the Manager accepted the Independent Pricing and Regulatory Tribunal’s Government Relations. recommendations and determined a 5.02 percent increase for commercial operators and an increase of between 4.45 Appendix 29: Implementation of Price Determinations percent and 5.65 percent for non-commercial (school bus) Under the Passenger Transport Act 1990, the Director operators depending upon the category of bus. General of the Ministry of Transport determines fares for All increases were effective from 3 January 2006 and were taxis, private ferries and private bus operators not signed generally in line with those recommended by the Ministry to new bus service contracts. Under Section 28J of the of Transport in its “Submission to the Independent Pricing Passenger Transport Act 1990, fares for bus operators and Regulatory Tribunal On Bus Fares for 2006” (see signed to new bus service contracts are determined by the Appendix 12). Independent Pricing and Regulatory Tribunal, which also sets fares for Government owned ferry and rail services under the RailCorp and Sydney Ferries’ Fares Independent Pricing and Regulatory Tribunal Act 1992. The Ministry of Transport made no submission regarding In 2002, the Premier approved five year standing terms of Sydney Ferries’ fares for which the Independent Pricing reference for the Independent Pricing and Regulatory Tribunal and Regulatory Tribunal determined a rise in line with the to provide recommendations to the Director General for taxi, Consumer Price Index of 2.5 percent (final quarter of 2005). private ferry and private bus fares not determined by the This translated to increases for single adult fares between Independent Pricing and Regulatory Tribunal. 10 and 20 cents, effective from 3 January 2006. Although the Ministry of Transport made no submission Taxi Fares regarding CityRail single fares, it did provide a submission The Director General accepted the Independent Pricing to the Independent Pricing and Regulatory Tribunal in March and Regulatory Tribunal’s recommendation for a 4 percent 2005 which recommended that a Consumer Price Index rise increase in metropolitan and a 2.9 percent increase in country (2.9 percent) be applied to Rail/Bus/Ferry Travelpass products. fares for maximum taxi fares. The increase was effective The Independent Pricing and Regulatory Tribunal determined from 14 August 2006. an increase for Travelpass products which resulted in rises of $1.00 for all but one Travelpass product, with only the longest distance product increasing by $2.00. The Independent Pricing and Regulatory Tribunal also determined a Consumer Price Index increase for single adult rail fares. All increases were effective from 2 July 2006.

100 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 30: Privacy Management Plan • Railway Construction (East Hills to Campbelltown) Act Section 33(3) of the Privacy and Personal Information 1983 No. 111; Protection Act 1998 (“the PPIPA”) requires each agency to • Railway Construction (Maldon to Port Kembla) Act 1983 report on privacy compliance issues within the agency and to No. 112; provide statistical details of any Internal Review carried out • Tow Truck Industry Act 1998 No. 111*; under Part 5 of the PPIPA. • Transport Administration Act 1988 No. 109 (except part, In compliance with the provisions of the PPIPA, the Minister for Roads and Minister for Ports and Waterways. Ministry of Transport has a Privacy Management Plan and has appointed a designated privacy officer (the Manager * Responsibility for the Tow Truck Industry Act 1998 No. 111 was transferred to the Minister for Roads on 31 March 2006. Government Relations) The contact details are as follows: Appendix 32: Departures from Subordinate Legislation Mr Simon Carroll Manager, Government Relations The Ministry of Transport is not aware of any departure from NSW Ministry of Transport the requirements of subordinate legislation binding on the GPO Box 1620 Director General of the Ministry of Transport. SYDNEY NSW 2001 Ph 02 9268 2862 Appendix 33: Government Energy Management Policy Fax 02 9268 2225 Several pool vehicles were downsized to a 4 cylinder station Privacy Internal Reviews wagon and an existing hybrid vehicle was replaced with a During 2005-06 there were no internal reviews conducted by similar vehicle. The Ministry is presently assessing its vehicle or on behalf of the Ministry of Transport under Part 5 of the fleet with a view to downsizing the engine capacity to assist in Privacy and Personal Information Protection Act 1998. complying with Premier’s Memorandum 2005-03 “Cleaner New South Wales Government Fleet” which outlines agency Appendix 31: Acts Administered by the requirements to deliver a Cleaner New South Wales Minister for Transport Government Fleet. Administration of Acts Offices at Parramatta and Sydney have been accredited under During the period 1 July 2005 to 30 June 2006 the the Australian Building Greenhouse Rating scheme with administration of the following Acts of Parliament was Wollongong and Newcastle awaiting an assessment. Energy allocated to the Minister for Transport: saving features of office equipment are activated and energy consumption is considered when purchasing whitegoods. • Air Navigation Act 1938 No. 9; Two sites are now on Government Contract 777 and the • Air Transport Act 1964 No. 36; Ministry will investigate the potential benefits of transferring • Border Railways (Grain Elevators) Amendment Act 1957 other remaining sites to Contract 776 offered by AGL and No. 9; Country Energy for these locations. • Broken Hill to South Australian Border Railway Agreement Act 1968 No. 59; Appendix 34: Electronic Service Delivery • Civil Aviation (Carriers’ Liability) Act 1967 No.64; The Ministry of Transport continues to deliver service using • Glenreagh to Dorrigo Railway (Closure) Act 1993 No. 65; internet delivery. During the year School Student Transport • National Rail Corporation (Agreement) Act 1991 No. 82; Scheme (SSTS) site was further developed and prepared for • Parking Space Levy Act 1992 No. 32; integration into the SSTS smartcard operation. The principal

application used by compliance staff was web enabled for S

• Passenger Transport Act 1990 No. 39; E C

hand-held PCs for use in the field. A website and web-based I • Rail Safety Act 2002 No. 96; D applications were developed for the Independent Transport N Safety and Reliability Regulator. PE AP

101 Ministry of Transport Appendices

Appendix 35: Credit Card Certification by The Ministry endorses the comments of the Auditor General Director General in relation to the project and confirms that as at 30 June 2006 The Director General certified that credit card usage in the the estimated total project development cost remains in line Ministry was in accordance with Premier’s Memoranda and with the initial budget estimates of $167.5 million. Treasurer’s Directions. At the time of publication the management letter for the Ministry on the 2005/06 audit by the Auditor General had yet to be received. Appendix 36: Exemptions The Ministry of Transport did not apply for or receive any exemptions from the reporting provisions. Appendix 39: Licensing, Accreditation and Audit Statistics 2005/2006 Authorisation of drivers Appendix 37: Contracting and Market Testing Policy

The Ministry continued to source the following services BusBus driver through a contract arrangement: authorisationsauthorisations issued 55% • Remote Network Management • Computer Help Desk

The Ministry follows the procurement guidelines set out by Taxi driver the New South Wales Government and the State Contracts authorisationsauthorisations Control Board. issued 445%5%

Appendix 38: Response to Matters Raised by the 2005/2006 Accreditation of operators Auditor General

In the Statutory Audit Report for the Ministry of Transport for BusBus operator the year ended 30 June 2006 the Auditor General raised one accreditationaccreditation issuedissued 22% matter of significance. In that context he provided comment on the Tcard Project. The Auditor General’s report indicated that the software development costs of the project to 30 June 2006 Taxiaxi operator totalled $45.7 million and were recognised as Ministry accreditationaccreditation issuedissued 78% assets until 30 June 2006, after which time the newly created Public Transport Ticketing Corporation assumed control of the project. The Auditor General also indicated that the project was in delay, but that this did not impact on the project costs, its feasibility or generation of future benefits. His report further indicated that the Ministry was entitled to charge liquidated damages in respect of project milestones not met by the contractor and consistent with the Tcard project agreement that those damages, which totalled $3.5 million at 30 June 2006, would be adjusted at project completion.

102 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Ministry of Transport Appendices

Appendix 40: 2005/06 Country Passenger Transport Infrastructure Grants Scheme Projects List of projects given grants in 2005/06 under the Country Passenger Transport Infrastructure Grants Scheme by Local Government Area (LGA) LGA Proponent Description Town/Location Grant Approved

Ballina Ballina Shire Council Upgrading of 4 bus shelters along Ballina $12,000 Pacific Highway Ballina Ballina Ballina Shire Council Construction of Bus Set Down Hill St East Ballina $10,500 Area Ballina Ballina Shire Council Coral St Bus Set Down Area Alstonville $21,000 Stage 1 Ballina Ballina Shire Council Erection of BALTRAN J-poles and J Poles – Ballina Shelters $13,750 bus shelters in various areas – East & West Ballina Ballina Ballina Shire Council Bus Shelter and Set Down Area Ballina $7,500 – Teven Rd Bega Valley Deane’s Travel Bus Stop and Information Signage Southern area, $5,285 Bega Valley Shire Broken Hill Broken Hill City Council Installation of bus Shelters along Broken Hill $40,000 bus routes Cessnock Cessnock City Council Bus Shelter and Seat Program Cessnock plus others $151,700 Cessnock Cessnock City Council Visitor amenities at Cessnock Cessnock $150,000 Airport Dubbo Dubbo City Council Installation of Bus Shelters Dubbo $33,000 Gloucester Gloucester Shire Council Lighting at Farley Gates Coach Farley Gates, Boundary $10,000 Stop Street Gloucester Greater Taree Greater Taree City Council Bus stop J-Poles Taree $6,000 Greater Taree Greater Taree City Council Tinonee Bus Shelter Manchester and Beecher $9,000 Sts, Taree Greater Taree Greater Taree City Council Tallwoods Bus Shelter Blackhead Road near $9,000 Tallwoods entry Greater Taree Greater Taree City Council Banyula Village Medowie Road Medowie Road, Old Bar $15,000 Bus Shelter Greater Taree Greater Taree City Council James Forster Drive Blackhead Blackhead Road near $17,000 bus shelter James Forster Drive Great Lakes Great Lakes Council The Lakes Way at Sugar Creek The Lakes Way at Sugar $35,000 Road – Bus shed/bay Creek Road Bungwahl Great Lakes Great Lakes Council The Lakes Way at Wattley Hill The Lakes Way at Wattley $35,000 Road – bus shed/bay Hill Road – Bungwahl Great Lakes Great Lakes Council The Lakes Way at Tarbuck Bay The Lakes Way at Tarbuck $35,000 – bus shed/bay Bay Bungwahl Great Lakes Great Lakes Council Boomerang Drive at Blueys Beach Boomerang Drive at $33,000 – bus shelter/bay Blueys Beach S E

Great Lakes Great Lakes Council The Lakes Way at Racecourse The Lakes Way at $35,000 C I

Road – Bus shed/bay Racecourse Road D N

– Bungwahl PE AP

103 Ministry of Transport Appendices

Appendix 40: 2005/06 Country Passenger Transport Infrastructure Grants Scheme Projects (continued)

LGA Proponent Description Town/Location Grant Approved

Great Lakes Great Lakes Council The Bucketts Way at Allworth The Bucketts Way at $35,000 Road – Bus shed/bay Allworth Road Great Lakes Forster Bus Service P/L Forster Bus Stop Project Forster/Tuncurry $54,500 Gunnedah Gunnedah Shire Council Bus Infrastructure improvement Gunnedah $25,640 program Gunnedah Gunnedah Shire Council Improvement of Lighting at Gunnedah $58,579 Gunnedah Aerodrome Inverell Inverell Shire Council Inverell Bus Route Enhancement Inverell $36,500 Leeton Leeton Shire Council Leeton Shire Village Passenger Yanco/Whitton $23,700 Shelters Mid-Western Mid-Western Regional Council Mortimer Street Bus Shelter Mudgee $8,700 Murray Murray Shire Council Bus Facility Improvements Various Streets, Moama $35,000 Narrandera Grong Grong Bus and Travel Grong Grong Bus Shelter Coolamon Road, $16,295 Services Grong Grong Port Stephens Port Stephens Council Bus shelters Various sites $50,000 Queanbeyan Queanbeyan Shire Council Installation of Bus Shelters and Queanbeyan $45,000 Concrete Pads Richmond Valley Richmond Valley Council North Casino Bus bay Installation Manifold Road, Casino $40,650 Shoalhaven Shoalhaven City Council Berrara Road Bus Shelter Berrara $6,250 Shoalhaven Shoalhaven City Council Shoulder sealing at various bus Various $25,600 shelters Tumbarumba Tumbarumba Shire Council Laurel Hill Bus Shelter and Batlow Road, Laurel Hill $13,100 Signage for CountryLink Passengers Tumbarumba Tumbarumba Shire Council Tumbarumba bus stop pavement Creekscape Tumbarumba $5,800 and access improvements Tumbarumba Tumbarumba Shire Council Tumbarumba CountryLink Bus Albury St/The Parade $800 signage Tumbarumba Upper Hunter Scone Neighbourhood Bus Shelters 214 Kelly Street Scone $9,613 Resource Centre Inc. Upper Lachlan Upper Lachlan Shire Council Spring Street Bus Stop Crookwell $21,282 $1,195,744

104 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Locations/contacts

Correspondence to: Parramatta Office Southern Region – NSW Ministry of Transport 16-18 Wentworth Street Wollongong Office GPO Box 1620 Parramatta NSW 2150 Level 6 NRMA Building SYDNEY NSW 2001 Tel: (02) 8836 3100 221-229 Crown Street Fax: (02) 8836 3199 Wollongong NSW 2500 Offices of the Ministry of Transport Toll Free: 1800 227 774 Tel: (02) 4224 3333 are located at: Fax: (02) 4226 4117 Head Office Northern Region – Toll Free: 1800 049 961 Level 21, 227 Elizabeth Street Newcastle Office Sydney NSW 2000 Ground Floor Tel: (02) 9268 2800 239 King Street Fax: (02) 9268 2900 Newcastle NSW 2300 TTY: (02) 9268 2244 Tel: (02) 4929 7006 Email: [email protected] Fax: (02) 4929 6288 Website: www.transport.nsw.gov.au Toll Free: 1800 049 983

Table of Contents Local and Community Transport Regional Coordinators

Region Telephone About the Ministry of Transport 04 Mid North Coast 02 6648 4431 / 0438 255 543 Key Highlights for 2005-06 08 South East 02 6124 3007 / 0417 218 876

Measuring our Performance 16 New England/North West 02 6773 7015 / 0419 412 211

Financial Performance Summary 39 Orana 02 6884 6626 / 0437 032 335

Audited Financial Statements 41 Orana 0434 073 568 Central West 02 6339 4910 / 0407 896 967 Appendices 73 Northern Rivers 02 6621 9424 / 0419 685 385 Locations and Contacts Inside back cover Far West 08 8087 4753 / 0419 619 003

Illawarra 02 4224 3324 / 0438 659 139

Riverina/Murray 02 6921 3588 / 0418 227 996

Central Coast 02 4337 2313 / 0407 946 912

Hunter 02 4928 8716 / 0408 679 202

Public Transport Ticketing Transport Services and Enquiries Wheelchair accessible taxis: 1800 623 724 Corporation General Enquiries: (02) 9268 2800 Taxi Complaints Hotline: 1800 648 478 Level 20 General Facsimile: (02) 9268 2900 Taxi driver, taxi operator licence and 456 Kent St TTY (for people with hearing impairments): authorisation enquiries/ renewals: Sydney NSW 2000 1800 637 500 or 02 9268 2244 (02) 9689 8888 (02) 8255 6250 Transport Infoline: 131 500 SSTS Appeals Panel: (02) 9268 2944 Fax: (02) 8255 6255 Bus Operator Accreditation Renewal Freedom of Information and Privacy: Hotline: 1800 227 774 (02) 9268 2862 Taxi Transport Subsidy Scheme (TTSS): Media Enquiries: (02) 9268 2800 1800 623 724, or vision-impaired toll free: 1800 095 775 MINIS T R Y O F T R A N S P ORT AN N U AL RE PO RT 2 0 0 6

MINISTRY OF TRANSPORT

ANNUAL REPORT 2006

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