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New South Wales Ministry of Transport Annual Report 2006

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New South Wales Ministry of Transport Annual Report 2006 MINIS T R Y O F T R A N S P ORT AN N U AL RE PO RT 2 0 0 6 MINISTRY OF TRANSPORT ANNUAL REPORT 2006 > > Locations/contacts Correspondence to: Parramatta Office Southern Region – NSW Ministry of Transport 16-18 Wentworth Street Wollongong Office GPO Box 1620 Parramatta NSW 2150 Level 6 NRMA Building SYDNEY NSW 2001 Tel: (02) 8836 3100 221-229 Crown Street Fax: (02) 8836 3199 Wollongong NSW 2500 Offices of the Ministry of Transport Toll Free: 1800 227 774 Tel: (02) 4224 3333 are located at: Fax: (02) 4226 4117 Head Office Northern Region – Toll Free: 1800 049 961 Level 21, 227 Elizabeth Street Newcastle Office Sydney NSW 2000 Ground Floor Tel: (02) 9268 2800 239 King Street Fax: (02) 9268 2900 Newcastle NSW 2300 TTY: (02) 9268 2244 Tel: (02) 4929 7006 Email: [email protected] Fax: (02) 4929 6288 Website: www.transport.nsw.gov.au Toll Free: 1800 049 983 Table of Contents Local and Community Transport Regional Coordinators Region Telephone About the Ministry of Transport 04 Mid North Coast 02 6648 4431 / 0438 255 543 Key Highlights for 2005-06 08 South East 02 6124 3007 / 0417 218 876 Measuring our Performance 16 New England/North West 02 6773 7015 / 0419 412 211 Financial Performance Summary 39 Orana 02 6884 6626 / 0437 032 335 Audited Financial Statements 41 Orana 0434 073 568 Central West 02 6339 4910 / 0407 896 967 Appendices 73 Northern Rivers 02 6621 9424 / 0419 685 385 Locations and Contacts Inside back cover Far West 08 8087 4753 / 0419 619 003 Illawarra 02 4224 3324 / 0438 659 139 Riverina/Murray 02 6921 3588 / 0418 227 996 Central Coast 02 4337 2313 / 0407 946 912 Hunter 02 4928 8716 / 0408 679 202 Public Transport Ticketing Transport Services and Enquiries Wheelchair accessible taxis: 1800 623 724 Corporation General Enquiries: (02) 9268 2800 Taxi Complaints Hotline: 1800 648 478 Level 20 General Facsimile: (02) 9268 2900 Taxi driver, taxi operator licence and 456 Kent St TTY (for people with hearing impairments): authorisation enquiries/ renewals: Sydney NSW 2000 1800 637 500 or 02 9268 2244 (02) 9689 8888 (02) 8255 6250 Transport Infoline: 131 500 SSTS Appeals Panel: (02) 9268 2944 Fax: (02) 8255 6255 Bus Operator Accreditation Renewal Freedom of Information and Privacy: Hotline: 1800 227 774 (02) 9268 2862 Taxi Transport Subsidy Scheme (TTSS): Media Enquiries: (02) 9268 2800 1800 623 724, or vision-impaired toll free: 1800 095 775 Ministry of Transport Letter to Minister The Hon John Watkins MP Deputy Premier Minister for Transport Minister for Police Parliament House Macquarie Street SYDNEY NSW 2000 Dear Deputy Premier, I am pleased to submit the Ministry of Transport’s Annual Report for the year ended 30 June 2006. This Annual Report has been prepared in accordance with the provisions of the Annual Reports (Departments) Act 1985. Included in the Report is a Statement of Affairs, required pursuant to the Freedom of Information Act 1989. The role and responsibilities of the Ministry of Transport are outlined in this Annual Report, as are the many achievements against key result areas identified in the Ministry’s Corporate Plan. Yours sincerely Jim Glasson Director General 30 October 2006 R E T S MINIS O T GHT R E T T GHLI E HI L 03 Ministry of Transport About the Ministry of Transport The Ministry of Transport was formed on 1 July 2003 to The Policy and Strategic Coordination Group has provide strategic policy oversight and advice to the Minister four divisions: for Transport on a comprehensive program of public • Transport Policy Division; transport improvements including historic bus contracting reform and improvements to rail and ferry services. • Transport Planning Division; • Rail and Freight Policy Division; and On 21 January 2005 the Hon John Watkins MP was • Ministerial Coordination Division. appointed as the Minister for Transport. On 10 August 2005, Minister Watkins was also appointed as the The Transport Services Group consists of three divisions: Deputy Premier of New South Wales. • Transport Operations Division; Staff and Structure • Local and Community Transport Division; and In November, 2005 Mr John Lee resigned his position • Finance and Corporate Services Division. as Director General of the Ministry of Transport. Mr Jim Glasson was appointed as the Director General The Ministry also provided support during the 2005/06 in February 2006. Mr Glasson was previously the Deputy reporting period to: Director General and the Acting Director General from • The Tow Truck Authority, a statutory body with November 2005. responsibility for regulating the tow truck industry. Responsibility for the Tow Truck Authority and the As at 30 June 2006, the Ministry of Transport had 254 Tow Truck Industry Act 1998 was transferred to the staff based at offices in the Sydney CBD, Parramatta, Minister for Roads from 31 March 2006. Wollongong, and Newcastle. The Ministry of Transport also has Local and Community Transport Regional • The Transport Administration Corporation, which had Coordinators based at 11 locations throughout rural and responsibility for the TCard Project. Administration regional New South Wales. of this policy responsibility was reformed with the creation of the Public Transport Ticketing Corporation The Ministry is organised into two operating groups, in July 2006 as a separate Statutory Corporation. each reporting to the Director General. The Ministry of Transport is the lead agency of the transport portfolio, providing a strategic focal point for integrated transport planning and service delivery. 044 MINISTRY OF TRANSPORT | ANNUAL REPORT 2006 Charter and Corporate Plan Challenges Ahead The Ministry’s Corporate Plan 2006-2010 outlines the As outlined in the Ministry’s Corporate Plan major policy challenges and nominates the key outcomes 2006-2010, the challenges ahead include: the Ministry seeks to deliver to the community. • continuing to provide advice to support the New South The Ministry of Transport is the lead agency of the transport Wales Government’s reforms; portfolio, providing a strategic focal point for integrated • planning the upgrading of transport infrastructure; transport planning and service delivery. The Ministry • ensuring that the regulatory framework delivers safe, provides independent policy advice to the Deputy Premier clean and reliable transport services; and Minister for Transport and administers Acts of • increasing the capacity and role of public transport in Parliament relevant to this task. meeting community needs; Other agencies in the transport portfolio include the • ensuring financial resources are targeted to best meet Independent Transport Safety and Reliability Regulator, the transport service requirements; Office of Transport Safety Investigations, and the State • contributing to a network of fast and reliable transport owned transport service providers – Rail Corporation New links to key centres and growth areas; South Wales, State Rail Authority, Rail Infrastructure • implementing performance-based bus service contracts Corporation, Sydney Ferries Corporation, the State Transit for the metropolitan area and negotiating contracts for Authority, the Transport Infrastructure Development outer metropolitan and rural and regional areas of New Corporation and the newly established Public Transport South Wales; Ticketing Corporation which commenced from 1 July 2006. • improving rural and regional bus services and Under the Transport Administration Act 1988 the contributing to community transport initiatives; Ministry funds passenger service agencies and specific • continuing accreditation programs and improving infrastructure programs. standards of transport providers; Under the Passenger Transport Act 1990 the Ministry • implementing improvements in the taxi industry also regulates the bus, ferry, taxi and hire car industries. including the taxi transport subsidy scheme; • introducing reforms across the areas of school student In addition, through the Ministry, the Government transport, the private vehicle conveyance subsidy contracts with accredited bus operators to provide bus scheme and the parking space levy; services throughout New South Wales. • implementing reforms arising out of the New South The Corporate Plan 2006-2010 describes the Ministry Wales taxi industry reviews including the wheelchair of Transport’s policy and service delivery directions accessible taxi review; and and highlights six key result areas to ensure transport • developing arrangements to support the connects more people with people, services and places. implementation of integrated ticketing across the Greater Sydney transport network. New South Wales Government Priorities: Delivering safe, clean and reliable public transport services to the people of New South Wales. OUR PURPOSE OUR VALUES CULTURE STATEMENT KEY GOALS To improve transport • We will be honest, To develop a positive 1. More capable, services for the people of ethical and transparent in culture supported by competitive and New South Wales. our work. clear objectives and good sustainable transport • We will aim to deliver processes, which values services. equitable service people and recognises 2. Safe, reliable and outcomes to the achievements. clean transport T community. services. R O P • We will treat our Details of the Key S N stakeholders and each Result Areas (KRAs), A R other with respect. and the Ministry’s T F performance against O • We value the contribution Y R these goals, appear T of our staff and support S I in the Measuring Our N their development. I Performance section E M of this report. H
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