DOCSLIB.ORG

Annual Report 2012

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text

Load more

ANNUAL REPORT 2012 60524 Cabcharge Ann Report 2012_Covers_SPINE.indd 1 15/10/12 4:06 PM Contents About Cabcharge 1 Highlights 2 Executive Chairman’s Report 6 Corporate Social Responsibility 12 Directors’ Report 16 Corporate Governance 28 Financial Statements 33 Corporate Directory 72 6052489826 CabchargeInnerCONTENTS Cov.indd Annual 1 Report 2012 P1-P15.indd 2 15/10/12 4:15 PM 60524 Cabcharge Ann Report 2012 P16-P72.indd 73 17/10/12 10:2310:44 AM About Cabcharge Cabcharge Australia Limited is a diversifi ed Australian technology, fi nancial services, taxi payments and passenger land transport Company. It also develops and supplies in-taxi equipment. Throughout its history, Cabcharge has had a strong community focus, especially in relation to assisting the Taxi Industry to improve services to those with mobility constraints. The Cabcharge payment system is still core to what we do and it processes all credit and debit chip and contactless cards, as well as those with magnetic stripe. This includes bank issued cards such as MasterCard and Visa and third party cards such as American Express and China UnionPay cards. We source and build the in-vehicle equipment which is world class with a particular focus on customer protection and ease of payment for drivers (which includes taxi integration, GPS, trip details capture and contactless processing capability). Our customer base spans accounts ranging from large corporations and government bodies to small businesses and individuals. In 2008, Cabcharge established EFT Solutions which develops payment system software for other clients, including major banks and retailers, as well as for the Cabcharge system. This has placed us at the forefront of payment system technology development. Growth and diversifi cation into related markets have long been priorities for Cabcharge and remain so. Our Taxi Networks have grown over the years and we provide services to member Groups to assist them in controlling inevitable cost increases. Many Operators and Drivers remain very loyal to the Company, appreciating the assistance they have received over many years. In 2005 Cabcharge, together with ComfortDelGro Corporation Limited (Singapore), formed a joint venture company, ComfortDelGro Cabcharge Pty Ltd (CDC) – with ComfortDelGro owning 51% and Cabcharge 49% of the business. It purchased the Westbus Group and later the Baxter private bus business and Toronto Bus Services. CDC is the largest private bus operator in Australia and operates under brands that include Westbus, Hillsbus and Hunter Valley Buses. In 2009, CDC purchased the Kefford Group in Victoria. In August 2012, CDC purchased Deane’s, a 97 bus operation based in Queanbeyan with services operating into Canberra and Yass. With this acquisition, CDC will have a total bus fl eet of over 1600 buses. The success of Cabcharge has stemmed from its commitment to look ahead, seek new opportunities to grow, invest in leading technology and set consistently high standards. This commitment continues to ensure Cabcharge’s position as an industry leader. We share this vision and commitment with our joint venture partners. Our initiatives in relation to contactless payments technology demonstrate that we are still at the forefront of a very competitive market in the Taxi Industry. New opportunities are continually emerging for us in different areas; for example, innovative technology in taxi meter and camera products, further development in other modes of transport such as buses, and expanding into new geographic centres. We examine each opportunity on the basis of its value to our shareholders and the Operators and Drivers who are the backbone of our Industry and who appreciate just what is done for their business. Cabcharge Annual Report 2012 1 60524 Cabcharge Annual Report 2012 P1-P15.indd 1 15/10/12 4:15 PM Financial Highlights Healthy Profi t result despite uncertain economic conditions, Net profi t after Tax $60.0m. Total Revenue increased by 4.2% to $192.4m. Full year Dividend up 16.7% to 35c per share fully franked. Members Taxi related services revenue up 7.6% to $90.0m. Successful diversifi cation strategy – Associates now contribute 28.2% of Group Profi t (before one off items). Operational Successful EMV capability activation enables acceptance of all contactless cards – Visa, Mastercard as well as Cabcharge products. Rapid growth in contactless transactions since EMV activation completed. Cabcharge FASTCARD proving popular due to its ease of use, speed and security. National rollout of FASTeTicket commenced. Agreement reached with China UnionPay, the world’s largest payment card scheme, to process their cards Australia wide. Successful re-tender of service agreement with Queensland Transport to administer Queensland Government Taxi Subsidy Scheme. Strong growth in fl eet numbers in New South Wales and Victoria. Successful acquisition of Austaxi Group Pty Ltd, enabling the provision of a more integrated service to the transport disadvantaged in Sydney. Post balance date, successful acquisition of Yellow Cabs in Adelaide to ensure the continued growth. Post balance date, successful acquisition of Deane’s Bus Line Pty Ltd and Transborder Express by ComfortDelGro Cabcharge Pty Ltd (our Associate). 60524 Cabcharge Annual Report 2012 P1-P15.indd 2 15/10/12 4:15 PM 60524 60524 Cabcharge Cabcharge Annual Annual Report Report 2012 2012 P1-P15.indd P1-P15.indd 3 3 SHARE EARNINGS TAX PROFIT EBITDA REVENUE ($m) (cents) AFTER ($m) ($m) PER 2002 14.70 2002 16.1 2002 25.7 2002 63.9 2003 18.00 2003 20.3 2003 32.9 2003 89.8 Cabcharge 2004 20.60 2004 23.1 2004 39.5 2004 100.3 - Impairment - ACCC 2005 24.80 2005 27.8 2005 48.1 2005 113.5 settlement 2006 33.90 2006 38.0 2006 62.3 2006 130.7 charge Annual 2007 44.90 2007 51.8 2007 80.1 2007 150.9 ˆ in in 2008 50.30 2008 59.0 2008 92.2 2008 172.9 Before FY FY 2009 51.00 2009 61.4 2009 94.8 2009 173.6 12 11 Report one (see (see 2010 47.80 2010 57.6 2010 91.6 2010 174.5 off note note items: 2011ˆ 50.70 2011ˆ 61.1 2011ˆ 98.3 2011 184.5 14) 37) 2012 2012ˆ 57.00 2012ˆ 68.7 2012ˆ 108.5 2012 192.4 15/10/12 3 4:15 4:15 PM PM HIGHLIGHTS 2002 2003 2004 2005 2006 Financial Performance ($m) Turnover 588.1 645.7 693.5 779.3 883.3 Revenue* 63.9 89.8 100.3 113.5 130.7 EBITDA** 25.7 32.9 39.5 48.1 62.3 EBIT** 21.2 26.4 30.6 36.8 53.0 Profi t after tax 16.1 20.3 23.1 27.8 38.0 Financial Position ($m) Total assets employed 137.8 145.8 158.4 168.9 229.1 Capital and reserves 103.5 120.6 126.7 140.0 156.7 Per share (cents) Earnings per share - basic 14.70 18.00 20.60 24.80 33.90 Earnings per share - diluted 14.60 18.00 20.60 24.80 33.90 Ordinary dividends per share 10.00 12.00 13.75 17.00 23.00 Net assets per share (ex goodwill) 90.4 104.6 106.2 114.7 139.1 Key ratios (%) Earnings per share growth 32 23 14 20 37 Return on contributed equity 22 27 32 38 53 TEN YEAR SHARE PRICE PERFORMANCE VERSUS ALL ORDINARIES INDEX 180% 160% 140% Cabcharge % Change 120% 100% 80% 60% 40% All ordinaries Index % Change 20% 0% -20% Figures presented in tables and graphs for years 2005 onward are expressed on the basis of AIFRS Standards while earlier years are per previous AGAAP #CAGR is Compound Annual Growth Rate over the 10 year period *Revenue in 2009, 2010, 2011 and 2012 excludes interest income **EBIT (Earnings Before Interest and Tax) and EBITDA (EBIT before Depreciation and Amortisation) are shown inclusive of equity accounted share of profi t of associates ^Before one off items: - Impairment charge in FY 12 (see note 14) - ACCC settlement in FY 11 (see note 37) HIGHLIGHTS60524 Cabcharge Annual Report 2012 P1-P15.indd 4 15/10/12 4:15 PM 2007 2008 2009 2010 2011 2012 CAGR# 1,024.9 1,149.7 1,130.9 1,096.5 1,131.6 1,156.9 7% 150.9 172.9 173.6 174.5 184.5 192.4 12% 80.1 92.2 94.8 91.6 98.3ˆ 108.5ˆ 15% 72.0 83.9 86.4 81.1 85.8ˆ 95.4ˆ 16% 51.8 59.0 61.4 57.6 61.1ˆ 68.7ˆ 16% 310.2 380.8 418.9 447.9 479.0 520.7 14% 217.6 263.4 279.7 294.9 306.8 320.8 12% 44.90 50.30 51.00 47.80 50.70ˆ 57.00ˆ 15% 44.90 50.30 51.00 47.80 50.70ˆ 57.00ˆ 15% 30.00 34.00 34.00 34.00 30.00 35.00 13% 185.0 213.1 221.3 233.9 243.8 255.4 11% 32 12 1 –6 6ˆ 12ˆ 46 43 44 42 44ˆ 50ˆ Highlights (Cont.) Cabcharge Annual Report 2012 5 60524 Cabcharge Annual Report 2012 P1-P15.indd 5 15/10/12 4:15 PM On behalf of the Board, I am pleased to report on a very solid performance for the Company for the 2012 fi nancial year. Our continued investment in leading technology, product innovation and diversifi cation is delivering what we envisaged and we have established a strong platform for future growth. This has enabled the Board to increase the full year dividend to shareholders to 35 cents, up 16.7% on the previous year.
Recommended publications
  • Newcastle Transport Network Effective 13 December 2020

    Newcastle Transport Network Effective 13 December 2020

    Newcastle Transport network effective 13 December 2020 1 2 3 4 5 6 7 8 9 Trains toward Maitland & Hunter Valley Hunter Valley Buses operates routes in this area. Hunter Valley Buses operates routes in this area. Visit cdcbus.com.au for more information. Visit cdcbus.com.au for more information. Inset map Wallsend 260 261 140 Inset map Broadmeadow Busways operates routes in this area. Visit busways.com.au for more information. 150 151 152 A Broadmeadow 21 a Wallsend p y Kooragang 25 B Sandgate N 23 27 y d 21 ei t R M 27 lso i end n C lls a a 25 St 24 42 r W it Shortland e la Port Stephens Coaches operates routes in this area. Fern n n 27 n d 26 46 24 e I Visit pscoaches.com.au for more information. n T a d Bay 12 yrre L e R 28 t l l St rt l R d S 27 o t Sandgate M K s e 130 131 g a at B t in c g r n S d o a g w n Broadmeadow n a Hunter Valley Buses operates routes in this area. a w M S e S d n t a 12 Maryland N Visit cdcbus.com.au for more information. m r u a d r B R I Maryland r 47 e t Rd a S s n m N o r d 138 bt a d e d m h o e p R e a a y L r w l w r n s G Stockland o a Maryland o C S d n C Y R n t Newcast to St o o d Wallsend le R n Shopping Centre r A r u M d a n m n S u M g o g t o t u o c p ra R Fletcher r M n d K B Hunter Valley C h rd St o n i M i t La o ke 12 n o R m lf ra in m e a M r d b e S v r Private Hospital e r t B t 47 k o i J y a S R oh A la a B a 13 n t d n n w R T e d D t d B s e g D r S t l o 23 l n d r S n R e a l M Mayfield Minmi r D r r d e 25 l G S t t u t a e S l o i l a i North f e t T 26 b g s p Ba l 13 r
  • Appointment of Chief Operating Officer Page 1 of 5

    Appointment of Chief Operating Officer Page 1 of 5

    Change - Announcement of Appointment::Appointment of Chief Operating Officer Page 1 of 5 CHANGE - ANNOUNCEMENT OF APPOINTMENT::APPOINTMENT OF CHIEF OPERATING OFFICER Issuer & Securities Issuer/ Manager SBS TRANSIT LTD Securities SBS TRANSIT LTD - SG1F58858209 - S61 Stapled Security No Announcement Details Announcement Title Change - Announcement of Appointment Date &Time of Broadcast 22-Apr-2019 17:26:06 Status New Announcement Sub Title Appointment of Chief Operating Officer Announcement Reference SG190422OTHR7UJ6 Submitted By (Co./ Ind. Name) Chan Wan Tak, Wendy Designation Joint Company Secretary Description (Please provide a detailed description of the event in the box below) Appointment of Chief Operating Officer Additional Details Date Of Appointment 01/07/2019 Name Of Person Cheng Siak Kian https://links.sgx.com/1.0.0/corporate-announcements/100KVTW6IXAW9KGB/ec9a1... 22/04/2019 Change - Announcement of Appointment::Appointment of Chief Operating Officer Page 2 of 5 Age 49 Country Of Principal Residence Singapore The Board's comments on this appointment (including rationale, selection criteria, and the search and nomination process) Mr Cheng Siak Kian is currently Chief Executive Officer of ComfortDelGro Australia Pty Ltd (NSW). Prior to his appointment in Australia, he was Senior Vice President (Bus) of SBS Transit Ltd where he learnt about the bus business and worked with the head of the bus tender committee on the Seletar bus package. He is one of the candidates in the succession plans which had been endorsed by the Remuneration Committee. Chairman of the Board and Chief Executive Officer of SBS Transit Ltd have approved the appointment of Mr Cheng as Chief Operating Officer after taking into account his qualification and vast experience in bus operations.
  • Macquarie Park Bus Network Map Mona Vale to Newcastle 197 Hornsby 575 Hospital Ingleside N 575 Terrey Hills

    Macquarie Park Bus Network Map Mona Vale to Newcastle 197 Hornsby 575 Hospital Ingleside N 575 Terrey Hills

    Macquarie Park bus network map Mona Vale To Newcastle 197 Hornsby 575 Hospital Ingleside N 575 Terrey Hills East Wahroonga St Ives 575 Cherrybrook Castle Hill 619 621 Turramurra 651 Gordon 651 619 621 West Beecroft Baulkham Hills Pennant Hills 295 North Epping South Turramurra To 740 565 Lindfield Plumpton 630 M2 Motorway Stations 575 Yanko Rd West Lindfield 651 740 UTS Kuring-gai 611 619 621 651 611 M54 140 290 292 North Rocks 611 630 Chatswood Marsfield 288 West Killara 545 565 630 619 740 M54 Epping To Blacktown Macquarie 545 611 630 Carlingford Park Macquarie North Ryde Centre/University Fullers Bridge M41 Riverside 292 294 Corporate Park 459 140 Eastwood 506 290 Oatlands 621 651 M41 518 288 Dundas 459 545 289 507 506 M54 Valley North Ryde Denistone M41 288 550 544 East 459 289 North Parramatta Denistone Lane Cove West East Ryde Dundas Ermington 506 Ryde 507 Gore Hill 288 292 Boronia Park 140 Meadowbank 294 Parramatta 289 M54 545 550 507 290 621 To Richmond 651 & Emu Plains 518 Hunters Hill St Leonards Silverwater 140 To Manly Putney Crows Nest M41 Gladesville 459 507 North Sydney Rhodes City - Circular Quay Concord M41 506 507 518 Hospital Drummoyne Concord West City - Wynyard Rozelle North Strathfield Concord Auburn M41 White Bay City - QVB 544 288 290 292 Strathfield 459 Burwood 294 621 651 To Hurstville M41 Legend Busways routes Rail line Forest Coach Lines routes Railway station Hillsbus routes Bus route/suburb Sydney Buses routes Bus/Rail interchange TransdevTSL Shorelink Buses routes Diagrammatic Map - Not to Scale Service
  • Operations Review

    Operations Review

    OPERATIONS REVIEW SINGAPORE PUBLIC TRANSPORT SERVICES (BUS & RAIL) • TAXI AUTOMOTIVE ENGINEERING SERVICES • INSPECTION & TESTING SERVICES DRIVING CENTRE • CAR RENTAL & LEASING • INSURANCE BROKING SERVICES OUTDOOR ADVERTISING Public Transport Services The inaugural On-Demand Public Bus ComfortDelGro Corporation Limited is Services trial, where SBS Transit operated a leading provider of land transport and five bus routes – three in the Joo Koon area related services in Singapore. and two in the Marina-Downtown area – for 2.26 the LTA ended in June 2019. Conducted REVENUE Scheduled Bus during off-peak hours on weekdays, (S$BILLION) SBS Transit Ltd entered into its fourth year commuters could book a ride with an app of operating under the Bus Contracting and request to be picked up and dropped Model (BCM) in 2019, where the provision off at any bus stop within the defined areas. of bus services and the corresponding It was concluded by the LTA that such bus standards are all determined by the Land services were not cost-effective due to Transport Authority (LTA). Under this model, the high technology costs required in the Government retains the fare revenue scaling up. and owns all infrastructure and operating assets such as depots and buses. A major highlight in 2019 was SBS Transit’s active involvement in the three-month long 17,358 Bus routes in Singapore are bundled into public trial of driverless buses on Sentosa TOTAL OPERATING 14 bus packages. Of these, SBS Transit Island with ST Engineering. Operated as an FLEET SIZE operated nine. During the year, it continued on-demand service, visitors on the island to be the biggest public bus operator with could book a shuttle ride on any of the a market share of 61.1%.
  • Cold Calls, Cold Sweat

    Cold Calls, Cold Sweat

    COLD CALLS, B y S imo n T A n , C hief E x ecutive O fficer , W est C hi n A COLD busi n ess U n it SWEAT 20 UP CLOSE WITH COMFORTDELGRO C OLD CA LL S, C OLD S W e AT Four time zones, seven countries and over 20,200 employees. ComfortDelGro is now one of the largest listed passenger land transport companies in the world with over S$1 billion invested outside of Singapore. But the road thus far has not been easy. A lot of hard work, sweat and even tears have gone into expanding the footprint in a business that is more often than not, politically sensitive and emotionally charged. Our Chief Executive Officer of West China Business Unit, Simon Tan, recalls how difficult it was to break into the Chengdu market and how true grit finally won the day. The Untold Stories 21 t was the day before I was to fly to Chengdu. I felt like a with little pockets of operations in various other coastal cities. lightweight boxer entering the ring for the first time, facing a We were not represented in any of the major provinces in the heavyweight veteran. I knew I was going to get pummelled. Southwestern and Central parts of China. I I asked: “What if I don’t deliver? What if nothing comes out I remember him saying: “The Government will have to drive of the trip?” The reply from our Managing Director/Group Chief some of the wealth created in the coastal belt inwards for society Executive Officer (MD/Group CEO), Kua Hong Pak, was resolute: as a whole.” Future economic policies, he predicted, would aim “Just go.” at moderating growth in the more developed coastal cities while That strengthened my resolve but did nothing to boost driving investments inwards towards the less developed cities my confidence.
  • ASX RELEASE 29 November 2018 Change of Company Name to A2B Australia Limited Following the Overwhelming Endorsement from 99.25%

    ASX RELEASE 29 November 2018 Change of Company Name to A2B Australia Limited Following the Overwhelming Endorsement from 99.25%

    ASX RELEASE 29 November 2018 Change of Company Name to A2B Australia Limited Following the overwhelming endorsement from 99.25% of shareholders at its recent Annual General Meeting, ASIC has certified and registered the corporate name change from Cabcharge Australia Limited (ASX:CAB) to A2B Australia Limited (ASX:A2B). The ASX has confirmed that for the purposes of trading the Company’s securities, the ASX code “A2B” takes effect from market open on Friday 30 November 2018. Managing Director and CEO of A2B, Andrew Skelton said, “We’re encouraged by such strong shareholder support for the decision to become A2B Australia. The new name more accurately reflects the evolving scope and nature of our business. A2B will house our strengthening portfolio of customer-facing brands such as 13cabs, Cabcharge Payments, Silver Service and Mobile Technologies International. For over 40 years we have contributed to shaping the way people pay for and engage with personal transport. Supporting the Taxi industry across Australia remains core to A2B’s strategy. We are committed to investing in creating technology that enables Drivers, Operators and Networks to exceed the expectations of their Passengers. Re-establishing our corporate identity is just the beginning.” -ENDS- For more information: Courtney Howe +61 404 310 364 About A2B: A2B Australia Limited is an ASX listed company with a market capitalisation of ~$270million. A2B is a key player in the digital payment market and is the largest supplier of payment software to the Taxi industry across Australia. A2B is the owner and operator of Australia’s largest Taxi Network 13cabs which supports approximately 10,000 Taxis in Australia spanning Adelaide, Alice Springs, Brisbane, Melbourne, Newcastle, Sydney and regional Victoria.
  • Annual Report 2003-04

    Annual Report 2003-04

    Contents About State Transit 3 Performance Highlights 7 Year in Review 8 CEO’s and Chairman’s Foreword 9 Reliability 12 Convenience 15 Safety and security 19 Efficiency 22 Courtesy - Customer Service 26 Comfort 33 Western Sydney Bus Services 37 Financial Statements 39 Appendices 73 Index 108 STATE TRANSIT AUTHORITY OF NEW SOUTH WALES ANNUAL REPORT 2003 - 2004 2 About State Transit: State Transit manages one of FAQ’s the largest bus operations of any city in the world. State Transit operates 3 businesses: Sydney Buses, Newcastle Bus and Western Sydney Buses (Liverpool-Parramatta Transitway services).Sydney Ferries was separated from State Transit on 1 July 2004 and now operates as the Sydney Ferries Corporation. Bus Fleet Safety • At year end, State Transit’s bus fleet totalled 1,926 • A high priority is placed on security and safety; all buses: buses are in radio contact with a control room in - 829 are air-conditioned (43% of fleet), the Sydney Traffic Management Centre, are fitted - 661 are low floor design (34.3% of fleet), with CCTV, door safety systems and special school - 553 buses are fully wheelchair accessible bus warning systems. (28.7% of fleet), - 402 buses are CNG powered (21% of the Sydney fleet), Passenger Information - 362 buses have Euro 2 diesel engines • Individual timetables for every bus service are (18.8% of the fleet), available from the State Transit information kiosks - 51 buses have Euro 3 diesel engines (2.6% at central points in the City, selected ticket of the fleet), and agencies or off the web at www.131500.com.au or - 453 buses comply with the Euro 3 emission by phoning the Transport Infoline on 131 500.
  • Comfortdelgro Corporation CFA Global Investment Research Challenge Crystal Research (Asia Pacific Region ‐ Singapore) April 2009

    Comfortdelgro Corporation CFA Global Investment Research Challenge Crystal Research (Asia Pacific Region ‐ Singapore) April 2009

    ComfortDelGro Corporation CFA Global Investment Research Challenge Crystal Research (Asia Pacific Region ‐ Singapore) April 2009 1 DOMESTIC INTERNATIONAL RISK REWARD INTRODUCTION VALUATION OUTLOOK STRATEGY ANALYSIS Corporate Profile ComfortDelGro Corporation World’s 2nd largest land transport Multiple company in fleet acquisitions in size 7 countries Merger of Comfort Group & DelGro Corp in 2003 2 Conclusion Domestic Earnings Depression Ahead Momentum for • Three different valuation International Growth Impeded approaches suggest further downside of 18‐25% from current levels Expensive Valuation: • SELL reiterated Premium Unjustified • TtTarget price set at $1.10 based on DCF –FCFF approach 3 DOMESTIC INTERNATIONAL RISK REWARD INTRODUCTION VALUATION OUTLOOK STRATEGY ANALYSIS Others Australia 04%0.4% $2.30 Domestic:7% Earnings China Depression8% Ahead Singapore $2.00 57% $1.70 $1.40 ComfortDelgro $1.10 ? UK/Ireland 27% $0.80 International: Impetus Expensive Valuation: for Growth Hindered Premium Unjustified 4 DOMESTIC INTERNATIONAL RISK REWARD INTRODUCTION VALUATION OUTLOOK STRATEGY ANALYSIS Singapore Market Analysis Bus Revenue Facing Significant Headwinds Significant Headwinds in Bus Market Erosion of Taxi Rental Margins IntroduceSingapore BusCompetitive & Rail Ridership tendering % Growth Disintegration of Land Transport 15% new ppylayers of bus routes duoppyoly structure Immaterial Rail Au thority Contribution Master Plan GreaterEast rail‐ Westpenetration Rail Substitution effectNorth of new‐East rail Rail 10% cannibalisingLine extension
  • 1 Executive Summary 2 A2B Australia Limited

    1 Executive Summary 2 A2B Australia Limited

    1 Executive summary The competitive landscape of the personal transport industry has been and is continuing to experience unprecedented change and disruption from regulatory reform, new entrants and new, vertically integrated business models. Since the 5% cap on surcharges was introduced in Victoria in 2014, the illegal entry of Uber in 2012 and subsequent legalisation of ridesharing in 2016, competition in all facets of the industry has substantially increased and is now more intense than ever. Ridesharing service providers have grown the market for personal transport and are now an entrenched part of the competitive landscape. Their services are perfectly substitutable for booked Taxi services and they have taken market share from unbooked Taxi services. Ridesharing service providers’ share of the market is increasing year on year. Concurrently, deregulation of the Taxi licencing system in Victoria in October 2017 has almost doubled the number of Taxis in Victoria. Since Cabcharge Payments provides in-Taxi hardware to facilitate non-cash payments, the number of terminals it deploys has increased directly in line with the increase in the number of Taxis. The ESC should change the maximum surcharge from 5% to to satisfy its statutory obligation to ensure persons facilitating the making of non-cash payment transactions are able to recover the reasonable cost of accepting and processing such transactions.1 In setting the maximum surcharge, the ESC must allocate proper weight to each of its statutory objectives. The ESC’s overarching statutory objective is to promote the long term interests of Victorian consumers with regard to the price, quality and reliability of essential services.
  • A2B Australia Limited Final Report for the Year Ended 30 June 2019 ABN

    A2B Australia Limited Final Report for the Year Ended 30 June 2019 ABN

    A2B Australia Limited Final Report For the year ended 30 June 2019 ABN 99 001 958 390 A2B is an Australian ASX listed company with a leading position in personal transport. A2B’s dispatch technology is deployed globally and our expertise in payments is embraced by retailers and the taxi industry throughout Australia. A2B is home to brands including 13cabs, Cabcharge, EFT Solutions, and Mobile Technologies International. In support of Professional Drivers and their Passengers we provide class leading and cutting edge technology to 96% of Australia’s 22,000 taxis as well as to taxis in 50 cities throughout North America, Europe and New Zealand. Our 13cabs taxi network is the largest in Australia directly supporting 10,000 vehicles and 40,000 Drivers. We believe in the importance of accessible, dependable and equitable transport in the community and are building the team, technology and brands to support its delivery. A2B Australia Limited Annual Financial Report and its Controlled Entities Year Ended 30 June 2019 Table of contents Appendix 4E Preliminary Final Report 2 Results for announcement to the market 2 Commentary on the results 2 Operating and Financial Review 3 Board of Directors 17 Directors’ Report 18 Remuneration Report 23 Auditor’s Independence Declaration 39 Consolidated Financial Statements 40 Director’s Declaration 86 Independent Auditor’s Report 87 1 A2B Australia Limited Annual Financial Report and its Controlled Entities Year Ended 30 June 2019 Appendix 4E Preliminary Final Report Financial year ended 30 June 2019 1. Results
  • GC Cabbie Nov 9 for PDF[1]

    GC Cabbie Nov 9 for PDF[1]

    I S S U E MONTHLY 9 N O V E M B E R 2 0 0 9 GC Cabbie this issue From the CEO CEO News P.1 Operational News P.2 Once again the Gold Coast has shown it’s resiliency in the face of global pressures; the media has essentially reported that we are now in the Marketing / Ombudsman Survey P.3 middle of a boom, the restaurants are busy, there are people out and Accounts P.4 about and the public are travelling again. Our figures have shown the same trend: bookings have increased over the last three months and Technical Services P .5 our hope is that the trend continues. Our Contact Centre Staff have Human Resources / Dreamworld Rank P.6 been under pressure as the calls have increased faster than antici- pated, thus, we have hired additional staff to assist with the Christmas Customer Feedback P.7 period. I would like to congratulate all of the Customer Service Reps Customer Feedback P.8 and Radio Operators for their efforts. Following on from a disappointing SuperGP we are heading into our traditionally busy period. Everyone within the Gold Coast Cabs group needs to ensure that we continue to provide exceptional customer service even when it is busy: • Smile • Be courteous • Be helpful (put the luggage / shopping into the car, open the door for the passenger etc) • Take pride in your work, car and appearance • Drive safely • Offer to change the radio station or to turn it off • Ask if they are comfortable, adjust / turn on the air-conditioning • Don’t speak on your mobile phone (even hands free) with passengers in the car • Be positive Do every job: every customer is to be treated equally, regardless of whether they are travelling around the cor- ner or going further.
  • Transport Guide

    Transport Guide

    Updated June2018 Guide Transport their busservices whennecessary. reserve theright toalterthebusschedulesof Please notethatMLCSchooland SydneyBuses Transport to and from MLC School Sydney MLC School is located 11km from the city of Sydney and has ready access to bus, train and expressway links. Strathfield and Burwood stations are an easy seven minute walk from the school. Windsor Hornsby Epping Penrith Eastwood Parramatta Strathfield Burwood Sydney Redfern Liverpool Hurstville Sutherland Cronulla Campbelltown MLC School students (in uniform) are currently entitled to free travel on public transport buses and trains travelling to and from school. MLC School also provides four bus services on regular routes to and from school for which a fee is payable. The provision of these services is at the sole discretion of the school. Transport for MLC School activities such as excursions is arranged separately and parents will be advised of these arrangements on a case-by-case basis. 2 MLC School Buses Public Transport – School Opal Card The school has four regular bus services to and from MLC School: Transport for NSW determines the guidelines for the School Student \ Cronulla/Caringbah/Sylvania/Blakehurst/Hurstville/Kingsgrove Transport Scheme. This privilege is granted to eligible students to travel between home and school only. \ Lane Cove/Hunters Hill/Drummoyne/Five Dock \ Gladesville/Henley/Wareemba/Five Dock To be eligible for a School Opal Card, students may need to live a minimum distance from the school: \ Balmain/Rozelle/Leichhardt/Haberfield \ Year 3 to Year 6 – 1.6km straight line distance or 2.3km walking \ Year 7 to Year 12 – 2km straight line distance or 2.9km walking Pick up for these buses in the afternoon is at the bus stop outside the Senior School campus, Who needs to apply? on Rowley Street and Grantham Street.