Comfortdelgro Corporation CFA Global Investment Research Challenge Crystal Research (Asia Pacific Region ‐ Singapore) April 2009
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Report of the Delegation of the Panel on Transport on Its Duty Visit To
LC Paper No. CB(4)823/14-15 The Legislative Council of the Hong Kong Special Administrative Region ___________________________________________ Delegation of the Panel on Transport Report on the duty visit to Singapore to study its experience in development and provision of public transport facilities and traffic control measures 23 to 26 September 2014 ___________________________________________ TABLE OF CONTENTS Page Chapter 1 Introduction 1.1 Purpose of the report 1 1.2 Background of the visit 1 1.3 Objectives of the visit 2 1.4 Membership of the delegation 3 1.5 Visit programme 3 2 Overview of the transport strategy in Singapore 2.1 Overview 4 2.2 Building up a quality public transport system 5 2.3 Maximizing road network efficiency capacity 6 2.4 Establishing a bike-friendly city 7 2.5 Enhancing accessibility to public transport 7 3 Visits and exchanges 3.1 Meeting with the Minister for Transport 8 3.2 Meeting with the representatives of the Land Transport 14 Authority 3.3 Meeting with the Chairman and Deputy Chairman of 23 the Government Parliamentary Committee for Transport 3.4 Meeting with the representatives of the SBS Transit and 29 visit to the North East Line's Operations Control Centre and the Sengkang Integrated Transport Hub 3.5 Meeting with the Director of the Hong Kong Economic 39 and Trade Office in Singapore 3.6 Visit to the Marina Bay Cruise Centre Singapore and its 43 connecting transport facilities 3.7 Visit to cycling facilities near Pasir Ris Town 47 4 Observations and conclusions 4.1 Observations 51 4.2 Conclusions 55 TABLE OF CONTENTS Acknowledgements 56 Acronyms and Abbreviations 57 Appendices I Visit programme 58 II List of the organizations and persons met by the delegation 59 References 61 CHAPTER 1 — INTRODUCTION 1.1 Purpose of the report 1.1.1 A delegation of the Panel on Transport ("the Panel") of the Legislative Council visited Singapore from 23 to 26 September 2014 to study the country's experience in development and provision of public transport facilities and traffic control measures. -
Operations Review
OPERATIONS REVIEW SINGAPORE PUBLIC TRANSPORT SERVICES (BUS & RAIL) • TAXI AUTOMOTIVE ENGINEERING SERVICES • INSPECTION & TESTING SERVICES DRIVING CENTRE • CAR RENTAL & LEASING • INSURANCE BROKING SERVICES OUTDOOR ADVERTISING Public Transport Services The inaugural On-Demand Public Bus ComfortDelGro Corporation Limited is Services trial, where SBS Transit operated a leading provider of land transport and five bus routes – three in the Joo Koon area related services in Singapore. and two in the Marina-Downtown area – for 2.26 the LTA ended in June 2019. Conducted REVENUE Scheduled Bus during off-peak hours on weekdays, (S$BILLION) SBS Transit Ltd entered into its fourth year commuters could book a ride with an app of operating under the Bus Contracting and request to be picked up and dropped Model (BCM) in 2019, where the provision off at any bus stop within the defined areas. of bus services and the corresponding It was concluded by the LTA that such bus standards are all determined by the Land services were not cost-effective due to Transport Authority (LTA). Under this model, the high technology costs required in the Government retains the fare revenue scaling up. and owns all infrastructure and operating assets such as depots and buses. A major highlight in 2019 was SBS Transit’s active involvement in the three-month long 17,358 Bus routes in Singapore are bundled into public trial of driverless buses on Sentosa TOTAL OPERATING 14 bus packages. Of these, SBS Transit Island with ST Engineering. Operated as an FLEET SIZE operated nine. During the year, it continued on-demand service, visitors on the island to be the biggest public bus operator with could book a shuttle ride on any of the a market share of 61.1%. -
Comfortdelgro Taxi Launches Programme to Reward Multi-Modal Transport Users
COMFORTDELGRO TAXI LAUNCHES PROGRAMME TO REWARD MULTI-MODAL TRANSPORT USERS 28 June 2017 – Hopping into a taxi after that bus or train ride will get a lot more rewarding – and we aren’t just referring to the convenience it offers. In its latest move to further enhance its service offerings, ComfortDelGro Taxi is launching a new initiative – “CabRewards +” – to reward taxi passengers who travel on public buses and trains. This is how the new programme works: Passengers who continue their journeys with ComfortDelGro taxis after alighting from buses or trains will get double the number of cabpoints earned. So a $10 cab ride will earn 20 cabpoints which can be used to redeem for a variety of rewards including instant discounts for taxi booking jobs via the ComfortDelGro App, taxi vouchers or free transfers to the airport via the CabRewards website (https://cabrewards.cdgtaxi.com.sg). To further sweeten the offer, these “multi-modal taxi trips” will earn 10 times the number of cabpoints during the launch promotional period which will end on 31 July 2017. For example, a taxi ride of $10 will earn 100 cabpoints. The new scheme will be rolled out in two stages. During the pilot phase, taxi rides made after bus and train rides on SBS Transit buses or the North East Line, Downtown Line as well as Sengkang and Punggol Light Rail Transit systems will earn extra cabpoints. It does not matter whether the taxi ride is street hailed or a call/app booking, or if the fares are paid for in cash or by card 1. -
Sbs Transit Teams up with Ratp Dev to Deliver World-Class Metro Services in Singapore
SBS TRANSIT TEAMS UP WITH RATP DEV TO DELIVER WORLD-CLASS METRO SERVICES IN SINGAPORE 15 December 2020 - SBS Transit and France’s RATP Dev have formally entered into a strategic partnership that will set a new benchmark in delivering world-class metro services in Singapore. A new jointly-owned company helmed by a dedicated team of experienced staff, who will be selected from both organisations, will be set up to vie for the opportunity to demonstrate the value and benefits it offers by exploring new business prospects in the Singapore rail industry. The Company will also propose Centres of Excellence to reduce reliance on original equipment manufacturers and life-cycle reliability as part of its efforts to strengthen the reliability of Singapore’s railway system and promote local rail engineering capabilities. Embracing a sustainable and cost-effective approach, it will create localised solutions through the transfer of technology and competencies by leveraging on the international expertise of RATP Dev’s parent company, the RATP Group, in areas such as system agnostic procurement and maintenance. This partnership brings together 87 years of combined experience, knowledge and skills in railway operations and maintenance. SBS Transit Acting Chief Executive Officer, Mr Cheng Siak Kian, and RATP Dev Chief Executive Officer Asia-Pacific, Middle-East & North Africa, Mr Olivier Badard signed a Teaming Agreement to officially announce this partnership on Monday, 14 December 2020. This was witnessed by Mr Franck Riester, France Minister Delegate for Foreign Trade and Economic Attractiveness, with Mr Lim Jit Poh, SBS Transit’s Chairman and Ms Laurence Batlle, RATP Dev’s Chairwoman of the Executive Board. -
Transaction Codes - POSB Savings and Posbkids Transaction Codes Description
Transaction Codes - POSB Savings and POSBkids Transaction Codes Description ACCT CashCard/FlashPay Top-up (ATM) ACO Cashier's Order Equivalent ACR Accounting & Corporate Regulatory Authority ACT CashCard/FlashPay Top-up ADJ Adjustment ADP Deposit ADV Advice ADVE Error Correction of Advice AFD S$Fixed Deposit Placement AG Accountant General AHL Agency Housing Loan AIC Purchase International Calling Card ATFEE Account Fee APC CIRRUS Purchase APP Top-up Mobile Prepaid Card AS Purchase / Sale of Shares ASC PLUS Cash Withdrawal Service Charge ASN Associations ATR Funds Transfer AVA Agri-food & Veterinary Authority of Singapore AVIVA Aviva Life Insurance AWF ATM Withdrawal Fee AWL Cash Withdrawal AXS AXS.COM Transaction Codes Description BB Baby Bonus Scheme BILL Bill Payment BINT Bonus Interest BITI Bonus Interest - Inward Interbank Credit Transfer BITU Bonus Interest - Reduction in Transaction Usage BL Custodian Service Charges BLTL Term Loan BNK Banks (financing loans,safe deposit box rental,etc) BRCF Revolving Credit Facility BSTL Short Term Loan Transaction Codes Description CAD Corporate Actions - Local CAF Corporate Actions - Foreign CAM Cash Deposit Machine CAN Cancellation Transfer CB Postage Charge for Chq Bk CBC Foreign Cheques for Collection CBC A Foreign Cheques For Collection Agent Charges CBC C Foreign Cheques For Collection Comm & Charges CBP Foreign Cheques Purchased CBP A Foreign Cheques Purchased Agent Charges CBP C Foreign Cheques Purchased Comm & Charges CCC Credit Card Companies CCO Charitable Organisation CCR CashCard/FlashPay -
Cases in Innovative Practices in Hospitality and Related Services
Cases in Innovative Practices in Hospitality and Related Services Set 2 Brewerkz, ComfortDelgro Taxi, DinnerBroker.com, Iggy’s, Jumbo Seafood, OpenTable.com, PriceYourMeal.com, Sakae Sushi, Shangri-La Singapore, and Stevens Pass Cornell Hospitality Report Vol. 10, No. 4, February 2010 by Sheryl E. Kimes, Ph.D., Cathy A. Enz, Ph.D., Judy A. Siguaw, D.B.A., Rohit Verma, Ph.D., and Kate Walsh, Ph.D. www.chr.cornell.edu Advisory Board Ra’anan Ben-Zur, Chief Executive Officer, French Quarter Holdings, Inc. Scott Berman, U.S. Advisory Leader, Hospitality and Leisure Consulting Group of PricewaterhouseCoopers Raymond Bickson, Managing Director and Chief Executive Officer, Taj Group of Hotels, Resorts, and Palaces Stephen C. Brandman, Co-Owner, Thompson Hotels, Inc. Raj Chandnani, Vice President, Director of Strategy, WATG Benjamin J. “Patrick” Denihan, Chief Executive Officer, Denihan Hospitality Group Joel M. Eisemann, Executive Vice President, Owner and Franchise Services, Marriott International, Inc. Kurt Ekert, Chief Operating Officer, GTA by Travelport Brian Ferguson, Vice President, Supply Strategy and Analysis, Expedia North America Kevin Fitzpatrick, President, AIG Global Real Estate Investment Corp. Chuck Floyd, Chief Operating Officer–North America, Hyatt The Robert A. and Jan M. Beck Center at Cornell University Anthony Gentile, Vice President–Systems & Control, Back cover photo by permission of The Cornellian and Jeff Wang. Schneider Electric/Square D Company Gregg Gilman, Partner, Co-Chair, Employment Practices, Davis & Gilbert LLP Susan Helstab, EVP Corporate Marketing, Four Seasons Hotels and Resorts Jeffrey A. Horwitz, Partner, Corporate Department, Co-Head, Lodging and Gaming, Proskauer Kenneth Kahn, President/Owner, LRP Publications Cornell Hospitality Reports, Paul Kanavos, Founding Partner, Chairman, and CEO, FX Real Vol. -
Comfortdelgro Acquires Third Largest Taxi And
COMFORTDELGRO ACQUIRES THIRD LARGEST TAXI AND PRIVATE HIRE OPERATOR IN LIVERPOOL CITY REGION 10 March 2020 – ComfortDelGro Corporation is expanding its foothold in the United Kingdom (UK) through a £7 million (S$12.5 million) acquisition of the third largest taxi and private hire operator in the Liverpool City Region. The acquisition of Argyle Satellite Ltd and Argyle Satellite Contract Services Ltd (collectively known as AST) will be conducted through the Group’s wholly-owned subsidiary, CityFleet Networks Limited. AST, which manages more than 700 self-employed drivers on its circuit and handles about 200 active corporate accounts, will complement CityFleet’s existing 400-strong taxi operation in Liverpool. ComfortDelGro Managing Director/Group CEO, Mr Yang Ban Seng, explained: “This acquisition is line with our intention to grow our operations in the UK outside of London. It will expand, synergise and consolidate our position as the leading point-to-point passenger transport operator in Liverpool through an expansion of the customer base and driver pool.” AST currently operates across three licensing areas in Liverpool City Region – The Wirral, Liverpool and Cheshire West, as well as Chester. In addition to those existing licensing areas, AST also recently acquired a licence in the Sefton area which will facilitate growth in that borough and add to the overall fleet strength. In each of these areas, AST hold private hire licences and drivers can operate in any of the areas covered. Besides taxi and private hire operations in Liverpool, the Group operates a fleet of about 3,000 radio taxis in London and Aberdeen. -
Financial Statements
CONTENTS 87 Directors’ Statement 92 Independent Auditor’s Report 96 Statements of Financial Position 98 Group Income Statement 99 Group Comprehensive Income Statement 100 Statements of Changes in Equity 102 Group Cash Flow Statement 104 Notes to the Financial Statements 86 ComfortDelGro Corporation Limited DIRECTORS’ STATEMENT The Directors present their statement together with the audited Consolidated Financial Statements of ComfortDelGro Corporation Limited (the “Company”) and its subsidiaries (the “Group”), the Statement of Financial Position and Statement of Changes in Equity of the Company for the financial year ended 31 December 2019. In the opinion of the Directors, the Consolidated Financial Statements of the Group and the Statement of Financial Position and Statement of Changes in Equity of the Company as set out on pages 96 to 188 are drawn up so as to give a true and fair view of the financial position of the Group and of the Company as at 31 December 2019, and the financial performance, changes in equity and cash flows of the Group and changes in equity of the Company for the financial year then ended and at the date of this statement, there are reasonable grounds to believe that the Company will be able to pay its debts as and when they fall due. 1 DIRECTORS The Directors of the Company in office at the date of this statement are: Lim Jit Poh (Chairman) Yang Ban Seng (Managing Director/Group Chief Executive Officer) Jessica Cheam Chiang Chie Foo Lee Khai Fatt, Kyle Ong Ah Heng Ooi Beng Chin Sum Wai Fun, Adeline Tham Ee Mern, Lilian Wang Kai Yuen 2 ARRANGEMENTS TO ENABLE DIRECTORS TO ACQUIRE BENEFITS BY MEANS OF THE ACQUISITION OF SHARES AND DEBENTURES Neither at the end of the financial year nor at any time during the financial year did there subsist any arrangement whose object is to enable the Directors of the Company to acquire benefits by means of the acquisition of shares or debentures in the Company or any other body corporate, except for the options mentioned in paragraphs 3 and 4 of the Directors’ Statement. -
LTA AR1920.Pdf
Contents Page 01 Chairman’s Message Turning 25: Looking Back To Move Forward 02 Chief Executive’s Message 03 Board of Directors Standing Strong And United In 05 Board Committees A Crisis 06 Senior Management 09 Organisation Structure 10 Chapter 1 15 Chapter 2 23 Chapter 3 28 Chapter 4 34 Chapter 5 38 Awards Rallying Together Reinvigorating Redefining Safe Revitalising Reimagining For Land Transport Rail And Inclusive Active Mobility Technology 39 Contracts Awarded Keeping Commuters Striding Ahead In Commuting Dedicating More Space Sustainable And In FY2019/20 Moving Reliability For Public Transport, Smart Transport Improving Connectivity, Active Mobility And Supporting Health And Enhancing Reliability Accessibility And Safety Transforming The Community Uses Safety Efforts With Technology Workforce Enhancing Road 41 Contracts To Walk, Cycle And Ride Help For The Industry Expanding Our Rail Connections And Safety Around Singapore Be Awarded In Connectivity Boosting Connections Keeping Public FY2020/21 Wayfinding: Boosting The Taking You From Paths Safe Commuter Experience Point To Point Commuting With Ease 43 FY2019/20 Financial Highlights 5-Year Financial Summary 2019/20 LTA ANNUAL REPORT CHAIRMAN’S MESSAGE Chairman’s Message Riding Out The Crisis interchanges, to ensure they can I am certain we will bounce back with be safely used by motorists and renewed vigour to pursue the vision Together commuters. sketched out in LTMP 2040 – to build an inclusive, connected and car-lite As we commemorate our silver jubilee, Turning 25: We monitored the COVID-19 situation system that is safe and reliable. We we are mindful that it comes during a on the ground closely, and refined our continue to provide substantial grants global pandemic that brought much land transport policies accordingly. -
A Family-Friendly Land Transport System
A FAMILY-FRIENDLY LAND TRANSPORT SYSTEM Recommendations of the Family-Friendly Transport Advisory Panel Submitted to Dr Lam Pin Min, Senior Minister of State for Health and Transport on 30 April 2018 Supported by: April 30, 2018 1 | PAGE Contents FOREWORD BY CHAIRPERSONS ......................................................................... 3 FAMILY-FRIENDLY TRANSPORT ADVISORY PANEL ........................................... 5 EXECUTIVE SUMMARY ........................................................................................ 7 BACKGROUND ................................................................................................... 12 METHODOLOGY AND PUBLIC CONSULTATION PROCESS .............................. 16 KEY FINDINGS & RECOMMENDATIONS ............................................................18 Theme #1: Greater Ease of Access for Families .......................................................18 Theme #2: More Family-Friendly Spaces .............................................................. 22 Theme #3 Promoting a Caring Commuting Culture .............................................. 26 Theme #4: Mobility as a Service (MaaS) ............................................................... 32 CONCLUSION .................................................................................................... 38 ACKNOWLEDGMENTS ...................................................................................... 39 2 | PAGE FOREWORD BY CHAIRPERSONS Last year, the Family-Friendly Transport Advisory Panel was formed -
CDG AR 2015.Pdf
Annual Report 2015 1 CONTENTS 02 Global Footprint 73 Financial Statements 04 Chairman’s Statement 74 Directors’ Statement 11 Group Financial Highlights 81 Independent Auditors’ Report 14 Awards and Accolades 82 Statements of Financial Position 18 Corporate Information 84 Group Income Statement 19 Board of Directors 85 Group Comprehensive Income Statement 23 Key Management 86 Statements of Changes in Equity 30 Operations Review 88 Group Cash Flow Statement 45 Investor Relations 91 Notes to the Financial Statements 46 Corporate Governance 158 Share Price Movement Chart 65 Directors’ Particulars 159 Shareholding Statistics 68 Directories 161 Notice of Annual General Meeting 72 Financial Calendar Proxy Form 2 ComfortDelGro Corporation Limited GLOBAL FOOTPRINT SINGAPORE CHINA AUSTRALIA SINGAPORE BEIJING BALLARAT CHENGDU BLUE MOUNTAINS CHONGQING CANBERRA GUANGZHOU GEELONG JILIN CITY LAKE MACQUARIE NANJING MAITLAND NANNING MELBOURNE SHANGHAI NEWCASTLE SHENYANG PARRAMATTA SUZHOU PERTH TIANJIN QUEANBEYAN SYDNEY 7 COUNTRIES 36 CITIES Annual Report 2015 3 UNITED IRELAND VIETNAM MALAYSIA KINGDOM ABERDEEN CORK HO CHI MINH CITY KUALA LUMPUR BIRMINGHAM DUBLIN EDINBURGH GALWAY GLASGOW LIMERICK LIVERPOOL LONDON Galway • Dublin • Dublin Airport 46,648 VEHICLES 22,303 EMPLOYEES 4 ComfortDelGro Corporation Limited CHAIRMAN’S STATEMENT REVENUES AT A GLANCE SINGAPORE S$2,468.7M UNITED KINGDOM S$1,007.9M AUSTRALIA S$387.1M Unique Singapore Three significant events took place in Singapore in 2015. These were: CHINA (i) The passing of Founding Prime Minister Mr Lee Kuan Yew on 23 March; S$219.7M (ii) The 50th Anniversary of Singapore’s Independence on 9 August; and (iii) The General Parliamentary Elections on 11 September. IRELAND The respect, admiration and gratitude shown by Singaporeans for Mr Lee were unprecedented. -
Westbus (PK1121222) Cityfleet Networks Limited, 12 Rigby Lane, Hayes, London, Middlesex, UB3 1ET
London and South East Westbus (PK1121222) Cityfleet Networks Limited, 12 Rigby Lane, Hayes, London, Middlesex, UB3 1ET Part of the ComfortDelGro Group Depots: Westbus Brentford C/O Metroline, Armchair House, Commerce Road, Brentford, Greater London, TW8 8LZ Hayes C/O Metroline, 12 Rigby Lane, Hayes, Bromley, Greater London, UB3 1ET Hounslow 27A Spring Grove Road, Hounslow, Greater London, TW3 4BE Chassis Type: VDL SB4000 Body Type: Van Hool T9 Fleet No: Reg No: Seat Type: New: Depot: Livery: Notes: 138 YJ10DDN C57F 2010 Hounslow Westbus 139 YJ10DDO C57F 2010 Hounslow Westbus Chassis Type: Van Hool TD926 Astromega Body Type: Van Hool TD926 Astromega Fleet No: Reg No: Seat Type: New: Depot: Livery: Notes: 142 YJ61FFD CH55/20DT 2011 Hounslow Westbus Chassis Type: Mercedes-Benz Tourismo Body Type: Mercedes-Benz Tourismo Fleet No: Reg No: Seat Type: New: Depot: Livery: Notes: 144 BF61HBE C51FT 2011 Hounslow Westbus Chassis Type: Mercedes-Benz 0.816D Body Type: Sitcar Fleet No: Reg No: Seat Type: New: Depot: Livery: Notes: 145 h WA61AKV C25F 2011 On Hire Westbus 145 is h On Hire to New Adventure Travel Chassis Type: Mercedes-Benz Tourismo Body Type: Mercedes-Benz Tourismo Fleet No: Reg No: Seat Type: New: Depot: Livery: Notes: 148 BN12CNY C49FT 2012 Hounslow Westbus 149 BN12CNZ C49FT 2012 Hounslow Westbus Chassis Type: Van Hool TX15 Body Type: Van Hool TX15 Fleet No: Reg No: Seat Type: New: Depot: Livery: Notes: 150 YJ13GYE C53FT 2013 Hounslow Westbus Chassis Type: Van Hool TDX25A Astromega Body Type: Van Hool TDX25A Astromega Fleet No: Reg No: Seat Type: New: Depot: Livery: Notes: 152 YJ13GYG CH77DT 2013 Hounslow Westbus Unofficial fleet list compiled by http://www.ukbuses.co.uk.